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Overview
Looking for your next role as a Support Engineer? Discover a wide range of Support Engineer jobs on Haystack, the leading IT job board. Whether you're an experienced technical support specialist or just starting your career in IT support, our curated listings connect you with top employers seeking skilled professionals. Find your perfect Support Engineer job today and take the next step in your tech career!
Venue Technician
Warner Bros. Discovery
London
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role…

We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting & sound at the Warner Bros. Studio Tour - The Making Of Harry Potter.

The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers.

This is a twelve-month fixed term contract position.

Your Role Accountabilities…

  • Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience
  • Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards.
  • Assist with the delivery of live events as and when required.
  • Ensure public and staff safety at all times.
  • Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span.
  • Comply with internal health and safety regulations and working practices at all times.
  • Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive.
  • Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team.
  • Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts.

Qualifications & Experiences…

  • Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry.
  • Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events.
  • Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required.
  • Basic carpentry and maintenance skills and a good working knowledge of workshop environments.
  • Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site.
  • Proven IT skills with a sound knowledge of Microsoft Office and associated packages.
  • Basic knowledge of I.T switch networks and I.P based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish).

The successful candidate will be required to work every other weekend as part of the regular schedule.

#T&R

Additional Information
On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here.

Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Mobile Generator Engineer
SER Ltd
Warrington
Fully remote
Junior - Mid
ÂŁ45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

North west (remote)
ÂŁ40,000- ÂŁ45,000 basic
Van with fuel card, overtime availability paid at 1.5x and 2x, 42.5 hour week, 25 days holiday, phone, laptop, pension scheme and more

Overview
We are seeking a skilled and dedicatedMobile Generator Engineer to join our team. This is a fully remote role, covering the North West region, where you will work on generators up to 500kVA. If you are passionate about delivering high-quality service and have experience in generator maintenance and repair, we would love to hear from you.

Responsibilities

  • Perform maintenance, servicing, and repairs on generators up to 500kVA.
  • Diagnose and troubleshoot faults to ensure minimal downtime for clients.
  • Conduct routine inspections and testing to ensure equipment is operating efficiently and safely.
  • Provide on-site support to clients across the North West region.
  • Maintain accurate service records and documentation.
  • Adhere to health and safety regulations and company policies at all times.
  • Communicate effectively with clients to provide updates and recommendations.

Qualifications

  • Proven experience working with generators, including maintenance and repair.
  • Strong technical knowledge of generators up to 500kVA.
  • Relevant qualifications in electrical or mechanical engineering (NVQ, City & Guilds, or equivalent).
  • Full UK driving license.
  • Ability to work independently and manage your own schedule.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and customer service skills.

Day-to-Day

  • Travel to client sites across the North West region to perform generator maintenance and repairs.
  • Conduct fault-finding and diagnostics to resolve issues efficiently.
  • Ensure all work is completed to a high standard and in compliance with safety regulations.
  • Maintain and manage tools, equipment, and company-provided van.
  • Provide detailed reports and updates to the management team.

Benefits

  • Competitive salary of ÂŁ40,000 - ÂŁ45,000 basic.
  • Fully remote role with flexibility to manage your own schedule.
  • 42.5-hour workweek with overtime paid at 1.5x and double time.
  • Company van with fuel card provided.
  • 25 days holiday plus bank holidays.
  • Pension scheme.
  • Company-provided phone and laptop.
  • Life insurance and additional benefits.

If you are a motivated and experienced engineer looking for a rewarding role with excellent benefits, apply today to join our team as a Mobile Generator Engineer.
SER-IN

Field Service Engineer
Recruitment Helpline
Watford
Hybrid
Mid
ÂŁ40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

An excellent opportunity for an experienced Field Service Engineer to join a well-established company!

Job Title: Field Service Engineer - Cleaning Equipment Specialist.

Job Type: Full-Time, Permanent.

Salary: ÂŁ40,000 Per Annum.

Location: Watford WD24 (Field Based).

About The Company:

They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.

About The Role:

As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.

Duties & Responsibilities:

  • Maintenance & Repair: Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction
  • Preventive Maintenance: Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan
  • Technical Support: Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally
  • Customer Training: Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment
  • Collaboration: Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability
  • Industry Knowledge: Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise
  • Safety Compliance: Adhere to all company policies and safety guidelines, promoting a safe and professional work environment

Candidate Requirements:

  • Experience: 3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential
  • Technical Skills: Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment
  • Communication: Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships
  • Travel: Valid driver’s license with the willingness to travel to customer sites as needed
  • Teamwork: Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
  • Full UK Driving Licence

Company Benefits:

  • Competitive Salary: They offer a competitive salary to attract top talent
  • Training & Development: Ongoing training and development opportunities, including access to industry certifications and seminars
  • Supportive Environment: A supportive and collaborative work environment, with opportunities for growth and advancement
  • Innovative Technology: The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Paid volunteer time
  • Referral programme

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

IT Technical Consultant Apprentice
QA Limited
UK
In office
Graduate - Junior
ÂŁ18,000 - ÂŁ18,000
RECENTLY POSTED

About DXC:

DXC Technology is the world’s leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.

About the role:

As an IT Technical Consultant Apprentice, you’ll work within an enterprise applications team supporting and enhancing digital platforms used by large organisations. This role is ideal for individuals looking to start a career in IT, digital platforms, and technology consulting while gaining a nationally recognised qualification.

Responsibilities:

  • Configure, support, and maintain enterprise applications and digital workflow platforms
  • Assist with the development and testing of system enhancements, integrations, and automated processes
  • Investigate incidents, service requests, and system issues, supporting resolution and continuous improvement
  • Gather and analyse user and business requirements, translating them into technical solutions
  • Support system administration tasks including access management, monitoring, and platform health checks
  • Produce clear documentation such as user guides, process flows, and technical notes
  • Work collaboratively with technical teams and business stakeholders to improve user experience and efficiency
  • Build core IT skills across platforms, automation tools, security awareness, and professional service delivery

Desirable skills:

  • Strong analytical and problem‑solving abilities
  • Foundation knowledge of web technologies (e.g., JavaScript, HTML/CSS, REST APIs) would be preferable
  • Interest in enterprise platforms such as ServiceNow, Salesforce, Workday, or similar
  • Excellent communication skills and the ability to work collaboratively
  • Willingness to learn, adapt, and work in a client‑focused environment

Salary: ÂŁ18,000 per annum

Working hours: Monday to Friday, 9am - 5pm

Benefits:

  • Free onsite parking
  • Free onsite gym
  • Onsite cafe
  • Games area

Application process:

If successful at the screening stage, candidates will be invited to one of our great assessment days taking place in March/April. Successful candidates will start their career with us in October 2026.

You must also be able to get to our office location when required (up to 5 days a week). You must be eligible to obtain a certain level of security clearance as we primarily work on secure defence accounts, therefore dual nationals or visa sponsorships are not accepted on our programme.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Field Engineer (Hydraulics / Pneumatics)
Ernest Gordon Recruitment
Newton Abbot
In office
Junior - Mid
ÂŁ45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

**Full training provided to become a Technical Product Specialist*\

ÂŁ40,000 - ÂŁ45,000 + Progression + Training + Company Bonus + 25 Days + Bank Holidays + Company Car + Christmas Shutdown + Free On-Site Parking

Newton Abbot

Are you technically experienced with hydraulics and pneumatics and are now looking for an exciting opportunity within a well-established manufacturer that supports a wide range of industries including the Defence and Aerospace markets?

Do you want to step into a Product Specialist role within a company that offers full training on the internal ERP systems and industry training, to help you develop into a Senior External Product Specialist?

This company was established over four decades ago and in that time grew extensively across the UK, and into mainland Europe. The company offers the manufacture, servicing, and repair of an extensive range of hydraulic and pneumatic systems.

This position is for the site in Newton Abbot. You will be the technical point of contact for clients across Devon and Cornwall.

If you are experienced in hydraulic and pneumatic systems and are now looking for a fantastic opportunity within a reputable company that offers excellent training and an enhanced holiday package, apply today.

The Role:

  • Once past training, travel to client sites across Cornwall and Devon
  • Be involved in projects from inception to completion
  • Provide technical product advice and support to clients regarding their hydraulic and pneumatic products
  • Document all customer activities in the company’s CRM
  • Conduct market research, staying on top of industry trends, competitor activities and emerging technologies

The Person:

  • Experience with hydraulic and pneumatic systems
  • Full UK Driving License

Job reference: BBBH23670a

Key words: Hydraulics, Pneumatics, Mechanical, Technical, Engineer, Travel, Consultative, Travel, Manufacturer, Servicing, Plymouth, Exeter, Newton Abbot, Devon, Cornwall

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Coffee Engineer
Professional Technical Ltd
Newtown
In office
Junior - Mid
ÂŁ45,000
RECENTLY POSTED

Is it time to start thinking of a change in career and do you have a passion for wanting to work with one of the global leaders in professional automatic coffee machines? A world-leading manufacturer within the commercial espresso equipment sector has a newly created opportunity for a Coffee Engineer to join the team in the Carlisle region. This role has been created due to continued growth, with the business expanding its engineering team across the UK. The package for this role is up to ÂŁ40k basic, with the potential to earn up to ÂŁ45.5k OTE. The working week is Monday to Friday, 40 hours, plus 1-in-4 on-call weekends.

With major national clients, this is a fantastic opportunity to join a company experiencing rapid expansion. As a global innovator in coffee extraction technology, they offer exceptional training, long-term development, and a structured induction programme.

Responsibilities of the Coffee Engineer

Reporting to the Regional Service Manager, you will be responsible for the installation, servicing, and maintenance of high-end super-automatic coffee machines across customer sites within your region.

Your duties will include:

  • Travelling to customer sites to diagnose faults with hydraulic pipework, wiring looms, motors, cables, interfacing parts, and electronic components
  • Installing equipment at customer locations
  • Quality checking and adjusting components to specification, including grinder calibration and brewing module adjustments
  • Carrying out preventative maintenance, including water filter changes and PSSR testing
  • Following defined procedures and processes as trained
  • Providing excellent customer service and representing the company professionally

Requirements of the Coffee Engineer

  • Previous experience working with coffee machines is preferred
  • Strong electro-mechanical background
  • Confident working independently on customer sites
  • Basic IT knowledge (equipment includes advanced software and connectivity)
  • Full UK driving licence

Candidates from catering equipment, vending, white goods, or general electro-mechanical service backgrounds will also be considered.

Salary and Benefits for the Coffee Engineer

  • Up to ÂŁ40,000 basic salary depending on experience
  • ÂŁ2,000 annual attendance bonus
  • Average overtime earnings of ÂŁ3,500 per year
  • 1-in-4 weekend on-call rota
  • Company van with full personal use
  • Fuel card and expense card
  • Full uniform and PPE provided
  • All tools and equipment supplied
  • 6-week induction and registered training programme
  • Employee Assistance Programme
  • Employee discounts
  • Company events

Working Hours

  • Monday to Friday, 08:00-17:00
  • Weekend cover on a 1-in-4 rota

If you are looking for a fresh challenge with a company that is growing rapidly and investing heavily in its engineering team, then this could be the opportunity for you. If you meet the above requirements, please click apply and a member of our dedicated team will be in contact.

Service Engineer
Red Recruitment Group
Redditch
In office
Junior - Mid
ÂŁ40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Red Recruitment are currenly looking for a Service Engineer to join our Redditch based client on a permanent basis. Although bassed in Redditch travel to customer sites is required.

They are aUK-based specialist in fluid handling equipment, the company provides sales, distribution, and technical support for a wide range of pump systems and compressed air solutions. With decades of industry experience, it supports multiple leading brands and associated installations, maintaining stock to ensure fast turnaround and reliable service for industrial clients.

Key Requirements:

  • Experience working with air compressors, pumps, and related systems
  • Strong electrical and mechanical fault-finding skills
  • Knowledge of pneumatic and electronic control systems
  • Ability to read technical schematics and use diagnostic tools
  • Good organisation, time management, and attention to detail
  • Strong communication and customer service skills
  • Relevant engineering/mechanical qualifications preferred
  • Full UK driving licence and willingness to travel
  • Able to work independently and as part of a team
Coffee Engineer
Professional Technical Ltd
Braintree
In office
Junior - Mid
ÂŁ35,000
RECENTLY POSTED

Is it time to start thinking of a change in career and do you have a passion for wanting to work with high-end equipment in a specialist industry? A leading company within the coffee solutions sector has a newly created opportunity for a Coffee Engineer to join the team. They are ideally looking for an engineer based in the East London or Essex region, offering up to ÂŁ38k basic depending on experience, with a 1-in-4 weekend rota. The position has been created due to further expansion of the region. The role offers many opportunities for progression once you have joined the business. As a respected name in their field, they are highly supportive in career development and offer exceptional training and upskilling programmes to support you in your ongoing development.

Responsibilities of the Coffee Engineer

Reporting to the Service Manager you will be in control of the installation, maintenance, service, and repairs of high-end traditional and bean-to-cup coffee machines on various customer sites within your postcode area.

Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attending regular training courses to maintain up-to-date knowledge of equipment, and being an active team player sustaining the company’s prestigious reputation. You will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on a wide range of coffee equipment at customer sites.

Requirements of the Coffee Engineer

  • Experience with traditional espresso machines and bean-to-cup systems is essential
  • Strong electro-mechanical background
  • Desired experience with one or more of the following brands: La Marzocco, Rancilio, Expobar, Wega, Fracino, Iberital, La Spaziale, Faema
  • IT literate and comfortable using modern technology
  • Full UK driving licence

Candidates from catering equipment, vending machines, white goods, or general electro-mechanical backgrounds will also be considered.

Salary and Benefits for the Coffee Engineer

  • Basic salary up to ÂŁ38,000 depending on experience
  • 1-in-4 weekend rota
  • Overtime available
  • Company vehicle
  • Full training and upskilling provided
  • Long-term development and progression opportunities
  • Supportive technical team
  • All specialist tooling provided
  • PPE and branded workwear supplied

If you are looking for a change in career with a fresh challenge, where you will be supported in your future career goals, then this could be the opportunity for you. If you meet the above requirements, then please click apply and a member of our dedicated team will be in contact.

Service Engineer Rochester
Jenrick Engineering
Rochester
In office
Junior
ÂŁ40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Junior Service Engineer

Rochester (located within an hour’s drive of Rochester)

Salary to ÂŁ40,000 plus commission, bonus and company vehicle

We are a global leader in climate control technologies. A pioneer, we have offices in over 30 countries globally and our products are present in industry sectors including art and preservation, universities and data centres.

We are now growing our Service Team and have a vacancy for a Junior Service Engineer whom we will train on our products and solutions. This exciting role will see you travelling to our customer sites installing and maintaining our portfolio of products.

We are looking for an Engineering college leaver who is ambitious and keen to be trained as a Service Engineer or a an Engineer with several years of experience. A clean driving license is necessary as you will be provided with a company vehicle. We are also looking for excellent communication skills and a good attitude as this is a customer facing role.

We are able to offer an excellent package including a commission incentive scheme, life assurance, private health and 25 days holiday.

To apply please contact Maria Mazzei at Auxo Advanced Engineering.

07737 894512

Fire and Security Engineer
Ranger Services Holdings Limited
Normanton
In office
Mid
ÂŁ40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Fire & Security Engineer North Dorset

Up to ÂŁ40K -Fully Expensed Van & Outstanding Benefits

If youre an engineer who likes solving real problems, owning your work, and being trusted for your expertise, this role is worth your attention.

Partnership Security has been protecting homes and businesses across the South for 27+ years. Were a tight-knit, family-run team and now part of the fast-growing Ranger Fire & Security Group, giving you the stability of an established company with the progression opportunities of a modern, ambitious one.

What Youll Be Doing

Installing and maintaining intruder alarms, CCTV, fire alarms and extinguishers

Delivering high-quality PPM and supporting a 24-hour callout rota

Getting hands-on with upgrades, commissioning and system programming

Working across varied sites no two days look the same

What You Bring

Proven experience as a Fire & Security Engineer

Strong knowledge of CCTV, alarms and fire detection systems

Confidence with IP/networked systems

Full UK driving licence

What Youll Get

Salary up to ÂŁ40K

Private Medical Insurance & Life Insurance

Employee Assistance Programme

Fully expensed van, laptop & mobile

25 days holiday + bank holidays (with the option to buy 5 more)

Ready to Build Something Bigger?

If you want more autonomy, more progression and a company that genuinely backs its engineers, wed love to hear from you.

Technical Support Engineer (Aftersales)
Workshop Recruitment
Waterlooville
Hybrid
Junior - Mid
ÂŁ45,000 - ÂŁ50,000
TECH-AGNOSTIC ROLE

We re recruiting for a technically skilled Technical Support Engineer to join a growing aftersales and service support function based in Portsmouth. This is an excellent opportunity for someone with an electro-mechanical background and experience supporting heat pumps systems who enjoys fault finding, technical problem solving and supporting engineers, installers, and customers. You will play a key role in delivering high-quality technical support, ensuring equipment performance, supporting commissioning activities and contributing to ongoing product and service improvements.

As Technical Support Engineer, you ll provide remote technical assistance to customers and field service engineers, supporting installation, commissioning, servicing, and fault resolution across a range of heat pumps as well as heating, cooling and air handling equipment. You will also support warranty investigations, product testing, and technical training delivery.

Main Duties

  • Provide telephone and email technical support to customers and service engineers
  • Diagnose faults and support troubleshooting of heating, cooling, and air handling systems
  • Test and fault-find returned warranty items
  • Configure and set parameters on spare parts prior to dispatch
  • Support commissioning activities and communicate technical requirements to engineers
  • Produce technical documentation and training materials
  • Deliver product and aftersales training to customers and partners
  • Assist with quality and compliance activities (ISO 9001:2015)
  • Attend site visits when required to support technical investigations

Skills & Knowledge

  • Electro-mechanical technical background (HNC/HND or equivalent preferred)
  • Experience supporting heat pumps, HVAC, or air handling systems
  • Strong fault-finding and diagnostic skills
  • Ability to read wiring diagrams, schematics, and technical manuals
  • Competent testing electrical components and equipment
  • Confident communicator phone, email, and technical reporting
  • Self-motivated with a proactive approach to learning and product knowledge
  • Full UK driving licence

Salary & Benefits

  • ÂŁ45-50K salary depending on experience
  • Company pension
  • 25 days holiday + bank holidays
  • Training and development support
  • Stable, supportive engineering environment
  • Opportunity to work with advanced heating and cooling technologies
2nd Line IT Support Engineer
Adria Solutions Ltd
Stoke-on-Trent
In office
Junior - Mid
ÂŁ30,000 - ÂŁ34,000
TECH-AGNOSTIC ROLE

On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented 2nd Line IT Support Engineer. As a 2nd Line IT Support Engineer, you will provide 2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.

Responsibilities:

  • Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert assistance when needed.
  • Provide on-site support to customers, resolving issues, offering consultations, and conducting proactive maintenance as required.
  • Monitor alerts from customer systems, with a focus on servers and backup systems, and promptly address any issues.
  • Maintain accurate and up-to-date customer technical documentation.
  • Continuously develop your skillset to stay updated with emerging technologies and trends.
  • Contribute to the professional growth and development of Junior Engineers by providing guidance and support.

Skills and Experience:

  • Ideally, a minimum of 2 years experience in a 2nd line IT support role.
  • Proficiency in Active Directory and Azure administration, with hands-on experience.
  • Understanding of networking principles and protocols.
  • Familiarity with ticketing systems and IT service management tools.
  • Knowledge of 3CX Voice over IP systems/technologies would be advantageous.

Benefits

This is a great opportunity for a 2nd Line IT Support Engineer to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits:

  • A dynamic and collaborative work environment
  • Opportunities for professional development and training.

2nd Line IT Support Engineer Stoke on Trent

IT Support Engineer / Field Engineer / MSP Engineer
Pivotal Recruit
Somerset
Hybrid
Junior - Mid
ÂŁ30,000 - ÂŁ35,000

A growing Managed Service Provider (MSP) in the South West is seeking an IT Support Engineer / IT Field Engineer / MSP Engineer to support both remote IT support and on-site field engineering.
This role combines service desk support, Microsoft 365 administration, and field engineer site visits for domestic and small business clients. It is ideal for an engineer currently working in an MSP who wants career progression, leadership responsibility, and the opportunity to influence how IT services are delivered.
Key Responsibilities

  • IT support and service desk ticket resolution (remote support)
  • Field Engineer site visits for installations, upgrades, and fault-finding
  • Microsoft 365 administration (Azure AD, Intune, users, licensing, security)
  • MSP proactive support including patching, monitoring, and maintenance
  • Install, configure, and support Ubiquiti UniFi networking equipment
  • Windows and macOS support
  • Networking support including routers, switches, and WiFi
  • Work to Cyber Essentials Plus and IT security best practice
  • Follow MSP processes, documentation, and service improvement tasks

Required Skills & Experience

  • Experience as an IT Support Engineer, Field Engineer, MSP Engineer, or Service Desk Engineer
  • Ideally previous experience working for a Managed Service Provider (MSP)
  • Experience working with ticketing systems and SLAs
  • Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience
  • Ubiquiti UniFi installation and support experience
  • Security-focused approach to IT support and field engineering
  • Customer-facing experience (IT, retail, hospitality, or similar)
  • Leadership experience or the ambition to progress into a senior or lead role
  • Full UK driving licence (field-based role)

Benefits

  • Company van or mileage reimbursement
  • 28 days holiday including bank holidays
  • Pension scheme
  • Home-based role with regular field engineering work
  • Training and certification support
  • Exposure to MSP tools, processes, and security frameworks
  • Company-provided hardware, software, tools, and branded clothing
  • You will join a small, experienced team with a supportive, people first culture

Apply nowPivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy.*

Technical Support Engineer (Electrical / Electronics)
Rise Technical Recruitment
Hatfield
In office
Junior - Mid
ÂŁ40,000 - ÂŁ50,000
TECH-AGNOSTIC ROLE

40,000 - 50,000 + Progression + 33 Days Holiday + Excellent Benefits
Hatfield, Hertfordshire (Commutable from: Luton, Stevenage, Welwyn Garden City, Hertford, St Albans, Watford)

Are you from an electrical/electronic manufacturing background, looking to take the next step in your career with a global leader, where you will have a direct impact on the company’s growth and expansion plans?

On offer is a fully autonomous role within a niche industry, where you will be the go-to technical expert, and have the opportunity to progress into senior positions in the future.

This well-established company are a pioneering name at the forefront of their industry. With ambitious plans for the future, and continued success, they are looking to add to their team.

In this varied role, you’ll take ownership of the launch and ongoing support of new products, while managing inventory, product sales and marketing activity, and the wider company product portfolio. You’ll work closely with suppliers and internal stakeholders across the business, providing technical support to customers globally, playing a key role in the success and growth of the product range.

This role will suit someone from an electrical/electronic manufacturing background, looking for full autonomy, leading the launch of specialist products whilst having the chance to progress your career.

The Role:

  • Oversee portfolio of manufactured electronic components
  • Inventory management
  • Technical support to clients
  • Mon - Fri (Days)

The Person:

  • Manufacturing background
  • Experience in a similar role
  • Strong electrical/electronics knowledge

Job Reference Number: (phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Jack Banks at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Senior PAVA Applications Engineer
SER Limited
Not Specified
Remote or hybrid
Senior
ÂŁ50,000 - ÂŁ60,000
TECH-AGNOSTIC ROLE

Job Title: Senior PAVA Applications Engineer
Location: UK - Remote / Hybrid with site travel
Salary: ÂŁ50,000 - ÂŁ60,000 DOE
Working Hours: Monday - Friday, 9:00 AM - 5:00 PM

About the Role
As a Senior PAVA Applications Engineer, you will provide senior-level technical expertise across audio and life-safety solutions, with a particular focus on Public Address and Voice Alarm (PAVA) systems.

Working closely with the Head of Application Support and the Lead Applications Engineer & Solutions Architect, you will support pre-sales, project delivery, and service activities for complex, safety-critical audio systems. This role emphasises compliance, redundancy, resilience, and system-level integrity, ensuring solutions meet regulatory requirements while remaining practical and deliverable.

Key Responsibilities

  • Provide specialist pre-sales technical input, feasibility assessments, and early-stage design development
  • Identify technical risks, redundancy requirements, resilience considerations, and compliance implications
  • Contribute to bid-stage system concepts, schematics, and technical narratives
  • Collaborate with senior technical stakeholders to maintain consistency of solution strategy
  • Contribute to detailed design and development of bespoke audio and life-safety systems
  • Support programming, configuration, testing, and commissioning preparation for audio and PAVA systems
  • Produce and review technical documentation including system schematics, signal flow diagrams, rack layouts, and handover documents
  • Provide technical support during commissioning and handover, resolving complex audio and PAVA issues
  • Maintain close collaboration with the Lead Applications Engineer & Solutions Architect to ensure technical consistency
  • Act as a specialist escalation point for in-service audio and PAVA systems
  • Support upgrades, modifications, corrective works, and lifecycle reviews

Qualifications & Requirements

  • Minimum of 5 years experience in a technical audio engineering or application support role
  • Proven experience delivering PAVA and life-safety audio systems
  • Strong understanding of EN 54, emergency voice alarm principles, and life-safety compliance
  • Familiarity with related standards and regulations such as BS 5839-8 and ISO 7240
  • Experience with DSP-based audio systems (e.g. Q-SYS or equivalent) and knowledge of their integration with life-safety systems
  • Ability to interpret and contribute to technical drawings, schematics, and system documentation
  • Valid UK Driving Licence
  • Right to work and remain in the UK
  • ECS / CSCS card desirable

Package

  • Salary between ÂŁ50,000 and ÂŁ60,000, dependent on experience
  • Life insurance cover (twice annual salary)
  • Medicash private healthcare plan
  • 25 days annual leave plus bank holidays
  • Tailored training and development plans
  • Pension scheme
  • Cycle to Work Scheme
  • Income Protection Scheme

SER-IN

IT Coordinator
Office Angels
London
In office
Junior - Mid
ÂŁ14/hour - ÂŁ15/hour
TECH-AGNOSTIC ROLE

We are seeking a proactive and technically skilled IT Coordinator to join our clients team in the West End! This role is key to ensuring the smooth operation of our retail and corporate systems, providing hands-on support to users, and contributing to the successful delivery of IT and digital retail projects.

Key Responsibilities

  • Assist in the planning, coordination, and execution of IT and digital retail projects.
  • Provide first- and second-line IT support to retail and back-office users, ensuring timely resolution of technical issues.
  • Support the implementation, testing, and roll out of retail and corporate systems, including POS and other digital platforms.
  • Collaborate with internal stakeholders and external vendors to troubleshoot and optimise system performance.
  • Maintain clear and up-to-date documentation for support processes, training materials, and project progress.

Required Skills & Experience

  • Proven experience in an IT support or digital retail environment.
  • Strong understanding of retail systems (e.g., POS, inventory, CRM).
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Experience working with cross-functional teams and external vendors.

Languages

  • Required: Fluency in English (spoken and written)
  • Preferred: Good command of French or German as a second language

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Business Systems Assistant
Deerfoot Recruitment Solutions Limited
Hitchin
In office
Junior - Mid
ÂŁ33,000 - ÂŁ37,000

Location: Hitchin, Hertfordshire (5 days per week on-site)
Type: Permanent
Salary: 33k - 37k depending on experience

Are you ready to be at the heart of a data-driven transformation? This is a fantastic opportunity for you to step into a pivotal Business Systems Assistant role where your technical expertise, analytical mindset and communication skills will directly support smarter decision-making across the business.
You’ll be the vital link between business users, systems and data-providing hands-on IT support while helping to shape reporting, improve processes and unlock the value of management information. If you enjoy variety, responsibility and real visibility with senior stakeholders, this is a role you’ll want to apply for.

What you’ll be doing

  • Providing day-to-day 2nd line support for Microsoft applications and general IT queries
  • Managing users and devices across a Microsoft Server environment (AD, O365, RDS, printers)
  • Acting as the subject matter expert for productivity software-diagnosing, replicating and resolving system issues
  • Working closely with senior leadership and departments to develop accurate, meaningful reporting using SQL
  • Supporting the Business Systems Manager with system improvements, process development and automation
  • Gathering requirements from stakeholders and translating them into technical solutions
  • Investigating and troubleshooting issues, liaising with third-party vendors where required
  • Supporting testing, rollout and adoption of system upgrades and new solutions
  • Assisting with training IT colleagues and wider business users

What you’ll bring

  • At least 1+ years’ experience in an IT or systems support role, providing 2nd line support
  • Strong SQL skills with the ability to interrogate, manipulate and report on data
  • Excellent analytical skills and a passion for improving and automating manual processes
  • Confidence supporting users via phone and email, with a proactive and helpful approach
  • Strong organisational skills with the ability to multitask effectively
  • Excellent communication skills, comfortable engaging with stakeholders at all levels
  • Solid experience with the Microsoft suite and server environments
  • Desirable: Exposure to data visualisation tools and/or experience within the plant hire industry

What’s on offer

  • A friendly, vibrant and supportive working environment
  • 23 days’ annual leave plus bank holidays
  • Pension scheme
  • Life assurance (4x salary)

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit:
Business Systems Assistant, IT Support Analyst, 2nd Line Support Analyst, Systems Support Analyst, Application Support Analyst, Management Information Analyst, SQL Reporting, Microsoft 365, Active Directory, O365, Business Systems Support.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

1st Line Support Technician
Clearwater People Solutions
Brighton
Hybrid
Junior - Mid
ÂŁ26,000 - ÂŁ29,000

Our client is currently recruiting a 1st line Support Technician to join their IT Operations Team. The 1st line Support Technician will be responsible for triaging tickets and supporting end users to a 1st line level. You will gain exposure to supporting end users both deskside and remotely.

This will be based 4 days onsite in Brighton, and 1 day in Crawley.

Key Responsibilities for the 1st Line Support Technician

  • Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient manner
  • Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents
  • Working within a team to triage problems and either work on them directly, escalate to another Engineer, or direct to another team
  • Logging technical support requests over the telephone or by email
  • Using remote control tools and technologies to assist end users as required
  • Adhering to the Service Level Agreement provided to the Business

Key Experience for the 1st Line Support Technician

  • Previous experience in an IT support-related role
  • Experience troubleshooting software (Windows 10 and 11), networks (wired & Wi-Fi) and fault diagnosis of hardware
  • Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 (deployment, troubleshooting, Mail Flow Analysis, etc)
  • Experience administrating Entra ID (Azure ID) and Active Directory, including Group Policy management and assignment

Please apply as directed!

Linux Support Engineer
Spectrum IT Recruitment
Staines
In office
Junior - Mid
ÂŁ45,000 - ÂŁ50,000

Linux Support Engineer required by a market leading technology company based in Staines. Due to continued success and planned expansion the company are looking to hire an ambitious Linux Support Engineer to join their existing team.

The successful Linux Support Engineer should have experience working with Linux-based systems and be a keen problem solver with excellent communication skills. You will be working with the operations team in the roll-out and maintenance of their core SaaS product.

Responsibilities will include;

  • Working with solution architects to implement roll-out of software
  • Troubleshooting issues using Linux tools and scripting
  • Hardware/Software migration
  • Customer installation and support

Essential Experience;

  • Customer facing experience
  • Linux i.e. CentOS/RHEL
  • Scripting languages i.e. Shell, PERL, Python, PHP
  • Knowledge of IP, HTTP and DNS
  • Enthusiasm to problem solve and investigate new technologies

If you are looking for an opportunity of this nature, please get in touch for more information.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Specialist
Jonathan Lee Recruitment Ltd
Essex
In office
Junior - Mid
ÂŁ38,000

Are you ready to take your IT career to the next level? This is your chance to join a market-leading automotive organisation as an IT Specialist. This opportunity offers a dynamic and innovative work environment, where you’ll play a pivotal role in supporting cutting-edge projects and driving technological excellence by supporting the business with IT. The role is initially a 12 month ftc with potential of going permanent based on the individual in post and business performance.

What You Will Do:

  • Provide exceptional 1st and 2nd line IT support to internal and external users, both remotely and onsite.

  • Take ownership of support tickets, ensuring incidents and service requests are resolved efficiently within agreed SLA targets.

  • Collaborate with the Head of IT and the wider team to deliver improvement plans and strategic objectives.

  • Lead local IT initiatives and support the maintenance and development of infrastructure and network systems.

  • Manage IT assets, onboarding new users, and delivering IT inductions and training.

  • Proactively monitor and manage the IT estate using various tools, ensuring the organisation’s IT environment runs smoothly and securely.

What You Will Bring:

  • Proven experience in delivering 1st and 2nd line IT support with a proactive “can-do” attitude.

  • Strong working knowledge of Windows Server, Microsoft 365, and networking technologies.

  • Excellent problem-solving skills and the ability to communicate technical concepts clearly to non-technical users.

  • A customer-focused mindset, with a commitment to delivering world-class service.

  • Willingness to travel to other UK sites and occasionally overseas, as required, with a full, valid UK driving licence.

This role is integral to the company’s mission of driving innovation and delivering exceptional service within the automotive industry. The IT Specialist will play a key role in ensuring the smooth operation of IT systems, supporting the company’s ambitious goals and commitment to excellence.

Location:

This role is based in the Basildon area, Essex and is an onsite position.

Interested?:

Don’t miss this exciting opportunity to join a forward-thinking organisation and make a real impact as an IT Specialist. Apply now to take the next step in your career!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Fire and Security Engineer
Alecto Recruitment
Reading
In office
Junior - Mid
ÂŁ44,000 - ÂŁ50,000
TECH-AGNOSTIC ROLE

Fire and Security Engineer - Berkshire (covering West London)
Salary 44,000 - 50,000 basic

Are you a skilled Fire and Security Engineer looking to join a reputable and rapidly expanding company? This award-winning fire and security business is known for delivering high-quality installation, service, and maintenance work across commercial, residential, and public sector sites. With a strong focus on professional development and a supportive team culture, this is a fantastic opportunity to advance your career.

The role
You will be responsible for the installation, servicing, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Working across Berkshire and West London, you will ensure all systems are compliant, fully functional, and delivered to the highest standards. The role includes both planned and reactive work, giving variety and exposure to multiple systems and technologies.

Key responsibilities

  • Install, service, and maintain fire and security systems including fire alarms, intruder alarms, CCTV, and access control
  • Conduct fault finding, testing, and remedial works to industry and regulatory standards
  • Complete accurate reports, handovers, and site documentation
  • Build strong relationships with clients and site teams, providing professional and reliable service
  • Travel across Berkshire and West London as required

What we’re looking for

  • Proven experience as a Fire and Security Engineer or similar role
  • Knowledge of fire alarms, intruder alarms, CCTV, and access control systems
  • Strong fault-finding, problem-solving, and communication skills
  • Ability to work independently and as part of a team
  • Reliable, professional, and motivated to deliver high-quality work

What’s on offer

  • Salary 44,000 - 50,000 basic
  • Work for a well-established, highly reputable company
  • Exposure to a variety of commercial, residential, and public sector projects
  • Career progression and training opportunities
  • Supportive team and positive working culture

This is an excellent opportunity for a Fire and Security Engineer seeking a challenging, varied role with a company that values its people and invests in their development.

YOU MAY BE A; Junior Fire & Security Engineer, Trainee Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Service Engineer, Installation Engineer, Electrical Engineer, Apprentice Engineer

INDAV

Frequently asked questions
A Support Engineer is an IT professional who provides technical assistance and troubleshooting support for hardware, software, and network issues to ensure smooth operation of an organization's technology systems.
Key skills include strong problem-solving abilities, proficiency with operating systems and networking, knowledge of scripting or automation tools, excellent communication skills, and experience with ticketing systems.
Typically, a degree in Computer Science, Information Technology, or a related field is preferred. Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or Cisco's CCNA can also boost your candidacy.
You can browse available Support Engineer job listings on Haystack, create a profile, upload your resume, and apply directly through the platform with just a few clicks.
Yes, many companies offer remote or hybrid Support Engineer roles. You can filter job listings on Haystack to find remote opportunities that fit your preferences.