Location: Hybrid/Kings Hill

Salary/package: £25,000 per annum

Contract type: 3-Year FTC

Hours: Full time, 37 hours per week

Cantium Business Solutions are looking for a User Lifecycle Management Engineer to join our growing team, supporting secure, efficient and customer-focused identity and access services.

This is an excellent opportunity for someone with experience in IT service delivery who wants to develop their skills within a structured, security-focused and customer-led environment.

Who we are

Cantium Business Solutions is part of Commercial Services Group (CSG), delivering high-quality IT and back-office services to public sector organisations and education providers.

Built on four key principles; Fast, Connected, Insight Driven and Customer-Led, Cantium is committed to delivering agile, secure and customer-focused technology solutions that make a real difference.

Why this role matters

The User Lifecycle Management Engineer plays an important role in protecting system integrity, safeguarding data and ensuring seamless access management across internal and external customers.

You will support user account lifecycle processes, permissions management and service request delivery, helping to maintain compliance, security standards and service excellence within a hybrid IT environment.

What you’ll be doing

Support user account creation, administration, transfers and deletions in line with security, GDPR and retention policies

Ensure Service Requests are completed accurately and within agreed deadlines

Assist with device allocation, pre-staging, configuration and delivery to users

Monitor licence and stock levels to maintain service continuity

Create and update procedures in SharePoint and publish Knowledge Base Articles in ServiceNow

Support processing of 3rd Party Requests for Access (RFAs), ensuring protocol and approval standards are followed

Work collaboratively with Senior Analysts and 3rd line teams to onboard new processes

Contribute to UAT activities and automation initiatives

Operate within PIM, PAM and RBAC models in Microsoft Entra (Azure AD)

Maintain high-quality ticket documentation aligned to ITIL and Cantium standards

Follow ISO 9001 and ISO 27001 standards and uphold data security responsibilities

What we’re looking for

Experience working within an IT Service Delivery environment

Certified in AZ-900, MS-900, or SC-900 (or relevant certifications) would be a bonus

Knowledge of Microsoft 365, Intune, Teams and licensing administration

Understanding of PIM, PAM, RBAC and Identity Governance within Microsoft Entra

Experience using ServiceNow or similar call management systems

Awareness of ITIL frameworks and working to SLAs

Understanding of hybrid, on-premises and cloud environments

Strong communication skills and customer service focus

Ability to work independently and as part of a wider team

Attention to detail and commitment to data security

What you’ll get in return

Salary of £25,000 per annum

25 days annual leave

Life assurance cover (4x salary)

Pension scheme

Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme

Volunteer days and access to a comprehensive wellbeing programme

Tailored learning and development support with opportunities to progress

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide.

With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are expanding rapidly and reinvesting profits into frontline public services — combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

Reasonable adjustments are available throughout our recruitment process - please let us know if you require any support

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid)

Permanent | Remote

Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement, Teams Telephony, Live Chat, and Voice to create seamless customer journeys?

A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real‑time engagement across all channels.

⭐ What You’ll Do

Lead end‑to‑end functional design and delivery of D365 CE Customer Service, including Customer Service Workspace and Omnichannel.
Configure and deploy Live Chat, Voice, Email, and ACS (Azure Communication Services) to enhance customer interactions.
Integrate and optimise Teams Telephony across the Dynamics 365 ecosystem.
Partner with business stakeholders to understand needs and turn them into scalable, intuitive solutions.
Support cross‑platform integrations and ensure alignment with security, governance, and best practices.
Deliver workshops, training, and user adoption sessions.
Provide expert post‑implementation support and help drive continuous improvement.

What You’ll Bring

5+ years as a D365 CE Functional Consultant specialising in Customer Service.
Strong knowledge of Omnichannel for Customer Service and wider contact centre operations.
Hands‑on experience deploying Live Chat, Voice, Email, and ACS channels.
Proven background integrating Teams Telephony with D365.
Familiarity with telephony technologies and call centre systems.
Good understanding of the Power Platform (Power Apps, Power Automate).
Excellent communication and stakeholder engagement skills.
Strong documentation and functional design capability.
Working knowledge of ALM and DevOps.

Desirable Extras

Experience with Azure services, Power BI, or Customer Insights.
Knowledge of ITIL and service management processes.
Exposure to Copilot, AI features, or sentiment analysis.
Relevant Microsoft certifications (D365 Customer Service, Power Platform).

What’s on Offer

Competitive salary
25 days annual leave + bank holidays
Pension scheme
Life assurance
Employee discounts platform
Private medical cover (after qualifying period)
Learning & development programmes
Annual company‑wide event
Modern office environment with facilities such as a gym, canteen, prayer/quiet rooms (site dependent)

Herne Bay, Kent – Office Based

£32,000 – £35,000

25 Days Holiday | 40 Hours Per Week | 8am–6pm Service Desk (OOH On-Call)

-Are you currently a Senior Engineer who naturally leads from the front?

Do you enjoy managing ticket flow, motivating engineers, and keeping customers happy not just fixing technical issues yourself?

Are you ready to step into a genuine Team Lead role within a growing MSP environment?

We are recruiting for a Service Desk Team Lead to join a well-established Managed Service Provider based in Herne Bay.

This position is ideal for someone who enjoys leading a service desk team and wants to focus on operational excellence being responsible for the day-to-day management and performance of an 11-engineer service desk team.

The business supports clients across:

• Microsoft environments

• Google Workspace

• End-user support

• Cyber security

• Connectivity & networks

The service desk uses Autotask PSA, and tickets are typical MSP-style incidents across the full service stack.

The Role

Reporting to the Service Director, you will be responsible for overseeing service desk operations, ensuring SLA and KPI performance, and leading the team to deliver consistently high customer satisfaction

Service Desk Team Lead

.

You will manage:

* 11 engineers (L1, L2 and Senior Engineers)

* Ticket allocation and workflow management

* SLA performance and KPI delivery

* Customer escalations and complaints

* Team scheduling, holidays and out-of-hours rota

* Continuous service improvement

This role is about ownership. You will be accountable for CSAT scores, first-time fix rates, response times, utilisation and overall service performance.

Key Responsibilities

* Oversee daily service desk operations

* Assign and balance tickets effectively across skillsets

* Ensure SLAs and KPIs are consistently met or exceeded

* Act as escalation point for customer issues and complaints

* Proactively follow up on negative CSAT feedback

* Manage engineer scheduling and availability

* Present reporting and performance insights to stakeholders

* Drive continuous improvement of SOPs and processes

* Ensure documentation is accurate and up to date

* Provide strong, visible leadership to the team

What We Are Looking For

* Previous experience within an MSP environment

* Experience leading or supervising engineers

* Strong understanding of ticket lifecycle management

* Comfortable working within SLA/KPI-driven environments

* Excellent communication skills

* Confident managing customer expectations

Desirable but not essential:

• ITIL accreditation

• Microsoft certifications

Most importantly, you must genuinely care about service quality and customer experience.

Working Pattern

• 40 hours per week

• Service desk operates 8am–6pm Monday to Friday

• Participation in out-of-hours on-call rota

• Office based in Herne Bay

If you are currently a Senior Engineer who already mentors others, or a Service Desk Supervisor ready for more ownership, this could be an excellent next step

Network Security Analyst Hybrid working North Cumbria - £35k + training + benefits + bonusTraining can be provided for Infrastructure Engineers with basic Cyber Security knowledge*

An exciting opportunity has arisen to join a well-respected international company who are leaders in their field.

• Are you an Infrastructure Engineer with a good grounding in Cyber Security?
• Are you a Network Security Analyst looking for your next move?
• Do you want to work for a market leader in their field?
• Do you want to learn more Cyber Security skills and toolsets?

What will you be doing?

Were looking for a skilled and proactive Network Security Analystto join our IT team, supporting operations across the UK, Mexico, and Australia. Youll collaborate with colleagues to safeguard systems, data, and infrastructure, ensuring security, compliance, and resilience across our global footprint.

Key Responsibilities

• Monitor network and user activity using analysis tools; resolve or escalate issues/incidents as appropriate
• Support the IT team in conducting security impact assessments
• Assist with change management reviews where IT security may be affected
• Promote and maintain security awareness across the organisation
• Manage the IT Controls Assurance Program (ICAP) for internal auditing
• Ensure adherence to global IT cybersecurity standards
• Contribute to the development and maintenance of IT security policies and procedures
• Provide guidance to ensure operational compliance with international governance standards, legislation, and business requirements
• Advise on security issues and promote good IT practices

What skills and experience do you need?

Whilst ideally, we would like to find a Network Security Analyst who has all the following, we are realistic in looking at candidates who do not tick all of the boxes. The role will be fully mentored and comes with a training package, so have the basic skills and the right attitude is also an option.

Ideally, youll bring qualifications, understanding, or experience in some of the following:

• IT operations, preferably with exposure to governance, internal audit, or cybersecurity
• ISO 27001, GDPR, and risk management frameworks
• Security tools for Vulnerability Management, SIEM, AV/EDR/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike)
• Windows Server, Active Directory, and Microsoft 365 security
• Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development
• Strong communication, analytical thinking, and stakeholder engagement skills
• Familiarity with international standards and bodies such as ISO 27001, NCSC, Mitre, NIST, GDPR
• A commitment to ongoing training and development in cybersecurity and IT governance
• Experience in manufacturing is a plus, but not essential

What is in it for you?

One of the things my clients employees tell them is that they value is the genuine family feel of working at my client and the ability for each employee to add value to the business regardless of their level.

They have values which are central to all they do; Grow, Accountability, Collaboration and Integrity and are a very people-oriented organisation.

The salary for this role will be up to £35,500 (circa) depending on relevant experience. In addition to this they offer performance related pay and annual performance bonus so the ability to directly affect your reward is entirely in your hands.

Additionally, you will be given 25 days holiday(plus bank holidays), the ability to work from homeand enjoy flexible workinghours.

They offer a great salary sacrifice pensionwhere the company will match up to 9% of your contribution. They also offer income protection and a death in service benefit of four times your salary.

A Health Care Cash Planby Healthshield is provided to cover yourself and all dependent children up to the age of 21 (24 if in full time education). This can be upgraded as desired.

and even more benefits…

• Big discounts in terms of instant vouchers, re-loadable cards and cash-back at hundreds of high street and online retailers
• Additional holiday purchase of up to 5 days
• Wellbeing portal which covers health, fitness and many tasty recipes
• Cycle to Work Scheme
• Discounted Gym membership at the gym across the road; handy for those lunchtime sessions
• Local discounts negotiated by request.
• Onsite parking

If you can see how this would be a great career move, please do not hesitate to apply.

Global Circuit Specialist

Rate - 42.50 (an hour)

Location - Bracknell (Hybrid)

Duration - 12 months initially

Ir35 - Inside (Must use an umbrella company)

Position Overview

A Global Circuit Infrastructure Manager is responsible for overseeing the company’s international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions.

Key Responsibilities

Global Circuit Management

• Support global circuit strategy across EMEA, APAC, and Americas regions
• Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services
• Lead circuit transformation initiatives and technology refreshes
• Oversee circuit migrations and upgrades across international locations
• Maintain comprehensive global circuit inventory and documentation
• Implement standardized processes for circuit lifecycle management

Vendor Management

• Manage relationships with global telecommunications providers
• Support negotiations for international circuit contracts and service agreements
• Coordinate with regional vendors for new installations and service changes
• Work with procurement on cost optimization initiatives across the global circuit portfolio
• Ensure compliance with service level agreements (SLAs)
• Work with the Finance team to review and validate global circuit billing

Delivery & Service Operations

• Coordinate with technical teams for service implementations
• Manage service request workflows
• Track and report on service delivery metrics
• Oversee circuit change management processes
• Support project coordination and management overflow for the IT Networks portfolio
• Coordinate circuit service testing and acceptance
• Maintain circuit service documentation and records
• Facilitate circuit issue resolution between vendors and technical teams

Strategic Planning

• Develop long-term circuit infrastructure roadmaps
• Identify opportunities for network optimization and cost reduction
• Analyze market trends and new technologies
• Provide recommendations for circuit architecture improvements
• Create and maintain circuit standards and procedures
• Regular reporting on global circuit metrics and KPIs

Required Skills & Experience

• 5+ years experience in telecommunications or network infrastructure
• Experience managing circuit portfolios
• Knowledge of telecommunications regulations in key markets
• Vendor management and negotiation skills
• Knowledge of circuit types, capacities, and technologies
• Strong analytical and problem-solving abilities
• Experience with circuit inventory management systems
• Technical coordination or project management experience

Technical Knowledge

• MPLS, SD-WAN, and Internet circuit technologies
• Global telecommunications landscape
• Network architecture and design principles
• Circuit monitoring and management tools
• Bandwidth management and optimization
• Network security and compliance requirements

Preferred Qualifications

• Telecommunications or networking certifications
• ITIL certification
• Experience with major global telecom providers
• Multi-lingual capabilities
• Background in network engineering
• Experience with cloud connectivity solutions

This role can also be based in London ( Osterley).

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

• Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
• Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
• Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
• Provide guidance and mentorship to team members on ServiceNow development and portal usage.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
• Utilize ServiceNow best practices, coding standards, and ITIL processes.
• Participate in code reviews and provide constructive feedback to improve development quality.
• Write and maintain automated scripts that test your code against requirements.

What you’ll bring

• Significant hands-on experience developing within a ServiceNow platform.
• Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
• At least one of the following certifications is required:
  • ServiceNow ITIL Certification
  • ServiceNow Certified System Administrator (CSA)
• Understanding of ServiceNow architecture and performance optimization techniques.
• Strong development experience with:
• JavaScript
• Business Rules, Client Scripts, Script Includes
• UI Policies, UI Actions
• Flow Designer and Workflows
• Excellent debugging and problem-solving skills.
• Ability to write clean, maintainable, and high-performing code.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

This role can also be based in London ( Osterley).

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

• Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
• Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
• Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
• Provide guidance and mentorship to team members on ServiceNow development and portal usage.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
• Utilize ServiceNow best practices, coding standards, and ITIL processes.
• Participate in code reviews and provide constructive feedback to improve development quality.
• Write and maintain automated scripts that test your code against requirements.

What you’ll bring

• Significant hands-on experience developing within a ServiceNow platform.
• Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
• At least one of the following certifications is required:
  • ServiceNow ITIL Certification
  • ServiceNow Certified System Administrator (CSA)
• Understanding of ServiceNow architecture and performance optimization techniques.
• Strong development experience with:
• JavaScript
• Business Rules, Client Scripts, Script Includes
• UI Policies, UI Actions
• Flow Designer and Workflows
• Excellent debugging and problem-solving skills.
• Ability to write clean, maintainable, and high-performing code.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

This role can also be based in London ( Osterley).

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

• Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
• Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
• Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
• Provide guidance and mentorship to team members on ServiceNow development and portal usage.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
• Utilize ServiceNow best practices, coding standards, and ITIL processes.
• Participate in code reviews and provide constructive feedback to improve development quality.
• Write and maintain automated scripts that test your code against requirements.

What you’ll bring

• Significant hands-on experience developing within a ServiceNow platform.
• Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
• At least one of the following certifications is required:
  • ServiceNow ITIL Certification
  • ServiceNow Certified System Administrator (CSA)
• Understanding of ServiceNow architecture and performance optimization techniques.
• Strong development experience with:
• JavaScript
• Business Rules, Client Scripts, Script Includes
• UI Policies, UI Actions
• Flow Designer and Workflows
• Excellent debugging and problem-solving skills.
• Ability to write clean, maintainable, and high-performing code.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

This role can also be based in London ( Osterley).

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

• Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
• Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
• Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
• Provide guidance and mentorship to team members on ServiceNow development and portal usage.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
• Utilize ServiceNow best practices, coding standards, and ITIL processes.
• Participate in code reviews and provide constructive feedback to improve development quality.
• Write and maintain automated scripts that test your code against requirements.

What you’ll bring

• Significant hands-on experience developing within a ServiceNow platform.
• Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
• At least one of the following certifications is required:
  • ServiceNow ITIL Certification
  • ServiceNow Certified System Administrator (CSA)
• Understanding of ServiceNow architecture and performance optimization techniques.
• Strong development experience with:
• JavaScript
• Business Rules, Client Scripts, Script Includes
• UI Policies, UI Actions
• Flow Designer and Workflows
• Excellent debugging and problem-solving skills.
• Ability to write clean, maintainable, and high-performing code.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

This role can also be based in London ( Osterley).

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

As a senior developer within the CyberSecurity Organization, you’ll be working on building the critical workflows in ServiceNow that enable the company’s ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include:

• Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform.
• Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity.
• Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules.
• Provide guidance and mentorship to team members on ServiceNow development and portal usage.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts.
• Utilize ServiceNow best practices, coding standards, and ITIL processes.
• Participate in code reviews and provide constructive feedback to improve development quality.
• Write and maintain automated scripts that test your code against requirements.

What you’ll bring

• Significant hands-on experience developing within a ServiceNow platform.
• Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.).
• At least one of the following certifications is required:
  • ServiceNow ITIL Certification
  • ServiceNow Certified System Administrator (CSA)
• Understanding of ServiceNow architecture and performance optimization techniques.
• Strong development experience with:
• JavaScript
• Business Rules, Client Scripts, Script Includes
• UI Policies, UI Actions
• Flow Designer and Workflows
• Excellent debugging and problem-solving skills.
• Ability to write clean, maintainable, and high-performing code.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Raytheon UK is searching for a Security Architect to join our OMNIA Training team. You must be able to make effective and highly valued contributions to activities across the project lifecycle in collective training and deployed IT environments.

As Security Architect, you will be critical to the successful delivery of the programme, collaborating within matrix organisation, with multi-disciplinary teams - you’ll apply holistic approach to create solutions that will help the customer achieve ambitious goals. Our Security Architect will concentrate on Information Assurance and Cyber Security primarily and also support Physical and Personnel Security.

OMNIA are redefining the British Army’s collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you.

We are looking for individuals who want to serve. You’ll have a mission focus, and the enthusiasm and drive to deliver. You must be eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style.

Key Responsibilities:

• Developing, contributing and management of the security vision, security architecture specifications, security architecture analysis, threat-modelling, security requirements, security standards and design patterns, reference architectures, security strategies and roadmaps
• Advising internal and customer leadership on Cybersecurity issues, systems, processes, products, and services
• Developing and/or carrying out the strategic direction of security projects to enable execution of the information security strategy
• Developing innovative security solutions to enable execution of the long-term security architecture
• Building strong cross-organisational relationships and effectively influencing the architecture team and stakeholders, ensuring security is properly embedded in wider teams’ technology domain architectures
• Serving as a Cybersecurity expert to contribute to the definition of overall system architecture, maintaining oversight of the design and implementation of systems to ensure appropriate and effective security controls are included

Required Skills and Experience

• Lead security design and review solutions with the other OMNIA architects
• Understanding / experience of Secure by Design and in formulating, recording and managing security risk and applying risk methodologies
• Supporting the development of Risk Management Framework documents and controls
• Strong strategic business acumen and understanding of business strategy and the ability to identify solutions using data / intelligence to deliver that strategy in a rapidly changing environment
• Strong management of technical and non-technical stakeholders’ expectations and understanding of security challenges across high-risk, high-complexity and/or under constrained timescales
• Knowledge of Enterprise Architecture methodologies such as TOGAF and MODAF or equivalent
• Proven experience of leading a small team
• Experience in, or knowledge of, DevSecOps Tooling and Processes, Cloud hosting / architectures
• Knowledge of MoD or Government IT Security environments and requirements at various classifications including SECRET and above

Desirable Skills and Experience:

• BSc. Information Security or significant commercial experience in a programme security environment
• Professional Information Security certifications in at least one of the following: CISSP, CISM, CRISC, CGRC
• Demonstrable knowledge of Government Standard 007: Security, ISO 27001 and NIST
• Problem management and/or ITIL experience.
• Knowledge of GEOINT and SIGINT, ACINT, MASINT, OSINT, HUMINT and the analysis of the data and information

*Formal offers to successful candidate will be conditional upon award \

What we offer:

• Chance to join a groundbreaking mission - to shape the future and drive innovation within a team focused on collaboration across a matrix organisation.
• You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.
• 37hr working week with early finish Fridays - start your weekend early!
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
• 10.5% company pension contribution with 6% employee contribution
• Annual company bonus scheme (discretionary)
• 6 times salary Life Assurance with pension
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work, amongst others
• Enhanced sick pay
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave

Raytheon UK

We take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Together, we are not just advancing technology; we’re building a community committed to safeguarding a safer and more connected world.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Job Description:

SECURITY CLEARANCE: ** Eligibility to gain UK SC Security ClearanceTRAVEL REQUIRED: * * Some travel within UK (occasional international)

LOCATION: * Newport - alongside Portsmouth and Stevenage (60% of your working week must be office based)TYPE: ** Full time

GRADE: Below Band V / Other

INTERNAL MOBILITY

This position is exclusively available to internal candidates. At Airbus, we are committed to fostering internal mobility and believe this role could be a great fit for our talented workforce, with the right development, guidance, and support. If you meet the role’s requirements and are open to the location and grade, we encourage you to apply to learn more. Please also review our golden rules for internal mobility : ( Internal Mobility Golden Rules)

ABOUT THE ROLE \

Join the international IT Network Products Team at Airbus Defence and Space and be part of re-thinking Digital Infrastructures - delivering the expertise, technology, and equipment to make it fly. We are transforming our operating model around multi-functional, agile teams to develop our digital capabilities, offering you an opportunity to grow your career in an innovative environment.

Are you passionate about digital topics and interested in working in a diverse and international environment? Then join us as an IT Solution Engineer/ Architect!

HOW YOU WILL CONTRIBUTE TO THE TEAM As a Network Engineer/ Architect, you will be responsible for technology development, integration testing, deployment, and product lifecycle management for Network Security Products. Your contribution will include:

* to maintain and manage changes during the lifecycle of the Network Products whilst improving efficiency, quality and productivity aspects

* to contribute to analysis of console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed

* to supervise system backup processing, and leads disaster recovery tests Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment

* Ensure operational continuity and system reliability by managing ITIL support processes, diagnosing failures, and executing backup/disaster recovery protocols.

* Manage the full product lifecycle, including all economic aspects such as budget planning.ABOUT YOU * Background in IT/Telecommunications with experience in Data Centre Network Technologies (BGP, OSPF and routing protocols, QoS, Routers communities, VRFs, IP Management)

* Experience in Cisco devices alongside network and security management platforms (ACI, Firewalls)

* Experience in encryption alongside Network certifications (Encryption protocols: https, IPSEC… / Crypto boxes: Compumatica, Genua, Cisco manufacturers)Not a 100% match? No worries! Airbus supports your personal growth with customised development solution* s. HOW WE CAN SUPPORT YOU

Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we’ll always do our best to accommodate your request.

Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.

As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and our Talent Acquisition team will contact you.

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#CI_2025

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company:**
AIRBUS Defence and Space Limited

Employment Type:
Permanent

Experience Level:
Professional

Job Family:
Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Are you passionate about shaping the future of cloud and DevOps? Do you thrive at the intersection of business strategy and technology transformation?
We are looking for a Managing Consultant Cloud & DevOps to join a growing Cloud Advisory practice. This is an opportunity to lead large-scale DevOps transformations, shape platform engineering strategies, and influence C-level stakeholders while contributing to the growth of a top-tier consulting practice.

??? Your Role
As a Managing Consultant, you will help organisations accelerate cloud adoption and unlock business value through modern DevOps and platform engineering capabilities.
You will:
?? Lead DevOps Transformation
Assess, define, and implement DevOps capabilities to drive innovation, agility, cost optimisation, and faster time to market
Design DevOps operating models (CI/CD, SRE, DevSecOps, DevX)
Define maturity roadmaps and measurable improvement plans
?? Champion Platform as a Product
Advocate for treating platforms as products with user-centric design
Define platform vision, roadmaps, and lifecycle management
Embed product metrics (OKRs/KPIs, DORA metrics) to drive continuous improvement
?? Drive Product Lifecycle Ownership
Lead platform ideation, launch, iteration, and sunset
Establish governance, support models, and clear documentation standards
?? Maximise Technology Investments
Leverage existing ITSM tools and frameworks
Optimise cloud and DevOps investments to deliver measurable ROI
?? Shape the Future of Platform Engineering

?? Leadership & Commercial Impact
As a senior leader within the practice, you will:
Lead complex, multi-stream transformation programmes
Engage senior stakeholders (CIO, CTO, CDO)
Contribute to and lead proposals, bids, and RFP responses
Support consulting sales in excess of £500,000 per annum
Develop market propositions and thought leadership assets
Mentor and develop high-performing teams

?? Your Profile
You are a strategic thinker and hands-on problem solver who excels in client-facing environments and thrives in ambiguity.
You bring:
Experience designing lean processes across product, engineering, and operations
Consulting or coaching experience in agile and DevOps transformation
Strong understanding of:
Hybrid & multi-cloud environments
CI/CD pipelines
SRE & DevSecOps models
Observability & monitoring platforms
ITIL and ITSM frameworks
Experience defining and tracking OKRs/KPIs
A product-centric mindset applied to platform engineering
Demonstrated cross-functional leadership
Experience in platform product management is highly desirable.

We are seeking an experienced Hosting and Network Manager to lead a team responsible for the availability, resilience, and security of our enterprise hosting and network platforms within a regulated financial services environment. This is a management role with a strong focus on leadership, governance, and operational resilience.

You will ensure that critical infrastructure services meet regulatory, security, and business continuity requirements, while acting as a trusted partner to senior technology, risk, and business stakeholders.

What you will be doing

• Lead, develop, and performance-manage a hosting and network engineering team, setting clear objectives and fostering a culture of accountability and continuous improvement.
• Own the operational governance of enterprise-scale on-premises and co-location hosting environments supporting business-critical financial systems.
• Provide oversight of virtualisation platforms (VMware vSphere, NSX), physical compute, and enterprise storage (NetApp SAN/NAS/HCI) through effective team leadership and vendor management.
• Govern complex data centre and enterprise network architectures, including LAN/WAN, VLAN/VxLAN segmentation, firewalls, and VPN technologies.
• Define and assure backup, disaster recovery, and operational resilience strategies aligned to business RPO/RTO and regulatory expectations.
• Establish and enforce infrastructure security baselines and configuration standards aligned with ISO 27001, PCI-DSS, and internal risk frameworks.
• Drive service improvement through standardisation, automation, and Infrastructure-as-Code initiatives, improving stability, control, and operational efficiency.
• Manage third-party suppliers and strategic partners, including contract negotiation, SLA governance, and service performance reviews.
• Act as a senior escalation point and advisor, clearly articulating infrastructure risk, control posture, and resilience to senior leadership.

About you

• Proven experience managing hosting and network teams within financial services or other highly regulated environments
• Strong understanding of enterprise hosting, data centre operations, and network governance at scale
• Demonstrated success in leading teams, improving operational maturity, and embedding effective controls
• Deep awareness of infrastructure risk management, audit readiness, and regulatory compliance
• Excellent communication and stakeholder engagement skills, with the ability to influence senior and non-technical audiences

Qualifications

• Desirable: Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience
• Preferred certifications: VMware VCP/VCAP, Cisco CCNP, ITIL v4

Interview process

The interview process for this role is two stages including a technical competency-based question and a task.

Working Schedule

This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What’s on offer?

• Discretionary annual bonus* and annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday**
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

* dependent on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

The Post

The Senior Developer plays a pivotal role in the design, development, delivery and ongoing maintenance of software systems that support the university’s strategic and operational needs. The postholder will lead development lifecycles, ensuring that software solutions are robust, secure, scalable and aligned with best practice.

Working in a rapidly evolving technological environment, the Senior Developer will take responsibility for creating, maintaining and improving systems, as well as diagnosing and resolving complex technical issues. The role requires close collaboration with stakeholders across the university, translating business requirements into effective technical solutions. As a subject matter expert, the post‑holder will also contribute to future planning, recommending improvements and innovations across the university’s digital ecosystem.

Description of Duties

• Lead the design, development, coding, security and installation of software solutions across a wide range of information systems
• Manage and oversee the full software development lifecycle of solutions
• Work with business customers to assess operational feasibility by analysing requirements, defining problems, evaluating options and proposing solutions
• Develop software solutions by engaging with stakeholders at all levels, understanding information needs, system flows, data usage and business processes
• Investigate and resolve complex problem areas across systems and integrations
• Contribute to the development and continuous improvement of the software development lifecycle
• Produce high-quality documentation including flowcharts, diagrams, layouts, code comments and clear coding patterns to support maintainability
• Supervise external developers and contractors, ensuring adherence to university coding standards and lifecycle processes
• Support technical engagement with third-party suppliers and contract managers for cloud and on-premise systems
• Define and implement system specifications, standards and programming approaches
• Provide supervision, guidance and technical leadership to developers and other colleagues
• Conduct systems analysis and recommend improvements to processes, policies and procedures
• Use security-by-design to ensure the confidentiality, integrity and security of information and systems
• Ensure systems meet required accessibility standards and support inclusive digital experiences

Essential Criteria

Qualifications and Experience

• Bachelor’s and/or Master’s degree in Computer Science or related technical discipline
• Substantial professional software development experience

Knowledge & Experience

• Strong proficiency in Java development and use of APIs
• Experience of modern CI/CD including version control
• Experience across the full software development lifecycle, from conception and architecture through to delivery and maintenance
• Strong understanding of professional software engineering practices, including coding standards, code reviews, source control, build processes, testing and operational support
• Ability to ensure products and web services meet standards of security, reliability, cost‑effectiveness and scalability
• Experience developing and supporting large‑scale enterprise applications
• Experience working in cross‑functional teams and contributing to product and engineering decisions

Skills & Attributes

• A customer‑focused approach to service design, delivery and evaluation
• Excellent interpersonal, communication and advocacy skills
• Strong written communication skills, with the ability to produce clear and concise documentation
• Highly organised, with the ability to manage competing priorities and work systematically in a busy environment
• Ability to gather, analyse and interpret information effectively
• Ability to work both independently and collaboratively
• High attention to detail and commitment to accuracy
• Strong user‑centred approach to development
• Logical thinking and strong analytical skills
• Ability to work under pressure, independently and as part of a team
• Strong problem‑solving and communication skills
• Commitment to continuous professional development

Desirable Criteria

Knowledge & Experience

• Experience working with student records systems such as Banner or SITS
• Experience of Git, Jenkins or other relevant devops tools
• Full‑stack development experience (frontend and backend)
• Knowledge of ITIL, Prince2 or Agile
• Experience with cloud platforms (e.g., Azure, AWS) and containerisation/orchestration tools such as Kubernetes and Docker

Additional Information

*X2 positions available*

Full time

Fixed term for up to 2 years

The closing date for applications is midnight on Thursday 26 March 2026.

Interviews are expected to take place on Wednesday 01 April 2026.

There is an expectation that work will be undertaken in the UK.

This role may be eligible for sponsorship depending on candidate circumstances under SOC code 2134.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

For a full description of duties and essential/desirable criteria please click the apply button, which will take you directly to the University Website.

Contract Length:9 months
Location: Hybrid (60% onsite / 40% remote)
Office Location:Knutsford
Rate: £600-£625pd (Inside IR35)

Role Overview

We are seeking a Network Technical Integration Lead to provide engineering leadership across Network Security platforms. This role is accountable for engineering excellence, secure change delivery, and operational resilience, working in close partnership with Product Owners and global delivery teams.

The role focuses on delivering secure, scalable, and automated Network Security solutions, aligned to Zero Trust principles, governance frameworks, and enterprise non-functional requirements, while embedding DevSecOps and SRE practices as standard.

Key Accountabilities1. Product-Aligned Engineering Leadership

• Act as the engineering counterpart to the Network Security Product Owner
• Jointly own technical roadmap, delivery sequencing, and trade-offs between risk, resilience, and delivery velocity
• Collaborate with Component Product Owners and peer Technical Leads to ensure seamless integration with identity, cloud, endpoint, and observability platforms
• Translate product vision and backlog priorities into implementable architectures, designs, and runbooks

2. Secure-by-Design Architecture & Delivery

• Own end-to-end technical design for Network Security services, including:

  • Zero Trust Network Access (ZTNA)
  • NGFW, NAC, IDS/IPS
  • Proxy services
  • SIEM / SOAR integrations

• Define and assure non-functional requirements (availability, scalability, performance, security, operability)

• Maintain architecture diagrams, security workflows, threat models, and integration contracts aligned with governance standards (e.g. NIST, ISO 27001)

3. Engineering Quality, Automation & DevSecOps

• Make automation the default through security-as-code, GitOps, and CI/CD practices
• Lead code reviews for Infrastructure-as-Code, configuration management, and automated runbooks
• Ensure testability via change rehearsal, smoke/soak testing, rollback automation, and failure validation
• Continuously improve automated and standard change models to reduce manual intervention and risk

4. Operational Resilience & SRE Practices

• Own engineering input into SRE metrics (MTTR, MTTD, deployment frequency, error budgets)
• Drive defect and incident analytics and remediation sprints
• Support major incident management and post-incident reviews, embedding learning into platform design

5. Governance, Risk & Compliance

• Ensure solutions meet regulatory, risk, and audit requirements with automated evidence where possible
• Balance security posture, compliance obligations, and business enablement
• Embed ITIL-aligned practices without compromising engineering agility

Collaboration & Ways of Working

• Operate within a product triad alongside Product Owners
• Act as a technical mentor and coach for engineers
• Collaborate with peer Technical Leads across infrastructure, cloud, and identity domains to deliver end-to-end Zero Trust outcomes

Required Skills & Experience

• 810+ years experience designing, building, and operating enterprise network security platforms

• Deep hands-on expertise in one or more of:

  • ZTNA, NGFW, NAC, IDS/IPS
  • Proxy services
  • SIEM / SOAR integrations

• Strong understanding of Zero Trust Architecture and policy-based access control

• Proven DevSecOps, IaC, and CI/CD experience

• Solid grounding in ITIL, major incident management, and post-incident review practices

Preferred Certifications

• CCNP / CCIE (Security or Enterprise)
• Vendor certifications (Zscaler, Fortinet, Palo Alto)
• Splunk Admin / Enterprise Security
• ITIL 4 (Managing Professional or equivalent)

Success Measures

• Reduction in change failure rates and repeat incidents
• Improved MTTR and service resilience
• Increased automation and standardised change adoption
• Strong alignment between product strategy, engineering execution, and security outcomes

IT Manager -

Southampton (hybrid (50:50) -

£75,000 p.a + company car or allowance

Role Focus - IT Foundation, Enablement and Change

This role is focused on getting the IT foundations aligned, stabilised, and ready to support a sustained programme of innovation and change across the organisation. It is less about setting strategy and more about making change possible, by ensuring the core technology estate, operating model, and team capability are fit for purpose.

The role acts as an enabler for transformation, working closely with the Head of Innovation to shape how innovation can be delivered in practice. This role plays a critical part in turning strategic intent into something the business can actually execute and absorb.

Responding to the day to day operational needs of a business is an integral part of how the team works, building close, supportive relationships with frontline teams on plants and sites, and approaching challenges collaboratively. The focus is on working together to keep systems safe, secure, and compliant, while making practical, well considered changes that support operational delivery. This naturally includes using safe, controlled IT environments to explore ideas and proof of concepts together, allowing learning, confidence, and trust to develop before changes are introduced into production. The role requires hands on experience across a predominantly Microsoft technology stack, spanning both legacy and modern platforms, within a currently hybrid environment.

Success in this role depends heavily on relationship building across the organisation. The individual must be proactive, visible, and trusted by stakeholders, with a clear interest in understanding how different parts of the business operate and where technology can genuinely remove friction or enable improvement.

From a leadership perspective, the role carries responsibility for supporting and developing the IT team. This includes addressing performance issues, navigating strong personalities, and being prepared to make difficult but necessary leadership decisions in the interests of the wider organisation.

Overall, this is a delivery focused, people centred role that creates the conditions for innovation, by strengthening the foundations, supporting the team, and enabling change to happen at pace and with confidence.

Key Requirements over next 12 Months

Establish a visible and effective Service Desk function

• Build service orientated mindset, trust amongst the team and end users
• Build a service desk function and toolset that is easy to access, friendly to use, and well communicated across the business
• Ensure clear onboarding, training, and ongoing support for users
• Align processes with ITIL principles, focusing on consistency, accountability, and continual improvement
• Create structure, direction, and focus within the IT team
• Provide meaningful service metrics and reporting for the executive team
• Put in place clear feedback loops so user experience directly informs service improvement

Establish a visible and effective Project Management Capability

• Bring a structured, pragmatic approach to delivering IT change in a live operational environment
• Ideally hold a recognised project management qualification (Prince 2)
• Build basic project delivery capability within the IT team, introducing consistent ways of planning, tracking, and delivering change
• Apply project management principles proportionately, focused on clarity, ownership, and delivery rather than process for process sake
• Demonstrate a commitment to ongoing professional development and encourage the same within the team

Support and enable major business change programmes

Actively support delivery across current transformation initiatives, including:

• Cyber Safe and Cyber Essentials programmes
• ERP and financial systems modernisation
• Transport Management and Compliance systems
• Increased and more effective adoption of Microsoft 365 platforms
• Adoption of Azure-based services

Ensure IT foundations remain stable, secure, and scalable while change is delivered

Deliver a modern, cloud based telephony solution:

• Lead the implementation of a new cloud phone system, such as Microsoft Teams Phone or an equivalent platform
• Ensure the solution supports business operations, user adoption, and future flexibility
• Manage transition from legacy telephony with minimal disruption to users

Work closely with operational teams to ensure technology changes are practical, usable, and aligned to real world processes

Strengthen IT foundations and ways of working

• Improve service consistency, resilience, and security across the hybrid Microsoft environment
• Support a collaborative, supportive IT culture that works closely with operational teams
• Create space for safe experimentation where appropriate, including controlled proof of concept environments

Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation)

Salary: £47,000 £53,000 DOE + Profit Share and Benefits

Hours: 37.5 hours per week

Contract: Full-time, Permanent

The Role

This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction.

In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they re completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects.

The Skills You Will Need:

• To succeed in this role, you ll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification.
• Strong leadership and stakeholder management skills.
• Excellent communication and interpersonal skills.
• Good problem-solving and decision-making abilities.
• Attention to detail, ensuring accuracy and quality in programme documentation and delivery.
• Proven experience in managing multiple projects and managing project teams.

For this role, a full driving license is required, and the position is subject to a standard DBS check.

The Package:

• Ongoing training and support.
• Company Profit Share (first £3,600 is tax free).
• 22 days annual leave plus bank holiday (increasing with length of service).
• Additional paid leave for your birthday.
• Company performance-based additional paid leave.
• Company sick pay policy.
• Pension Scheme.
• Private Medical Insurance (including dental).
• Free Parking.
• Hybrid Working.
• Progression opportunities.
• Fresh fruit, occasional pizza and a posh coffee machine!

About Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Location: Ringwood, Hampshire, + hybrid home working.

Salary: £40,000 £45,000 DOE + Profit Share and Benefits

Hours: 37.5 hours per week

Contract: Full time, perm role.

The Role

This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our customers.

• In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology.
• Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc.
• Managing relationships and communication with end users, customers, internal departments and third-party organisations.
• Managing and reporting project time and cost against budget.
• Ensure project risks and issues are identified, managed & mitigation plans are in place.
• Transition project deliverable into live service.

Skills & Experience

To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments.

• Excellent interpersonal skills
• Excellent time management skills
• Experience managing projects
• Strong verbal and written communication skills, and keen eye on attention to detail
• Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio

This role is subject to a standard DBS check.

The Package

• Ongoing training and support
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Pension Scheme.
• Private Medical Insurance including dental.
• Free Parking.
• Hybrid Working after completion of probation.
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

SOC Engineering Lead

£70,000 - £80,000 DOE

Hybrid Working

UKSV clearance required candidates must hold or be eligible to obtain clearance.

This role leads the Security Engineering function within a high-performing Security Operations Centre.

It is a pivotal leadership position responsible for onboarding delivery, platform engineering, detection optimisation and technical transition into live SOC services.

The team is technically strong. What it needs is structure, prioritisation and consistent leadership.

You will bring clarity, accountability and calm while remaining technically credible and hands-on.

This is not a pure management role. You must be able to lead from the front.

The Role

You will:

• Lead and schedule the SOC Engineering team across onboarding and live service activity
• Own technical delivery during customer onboarding and transition
• Oversee Sentinel connector deployment, Defender integration, rule tuning and SOAR playbooks
• Ensure structured service handover into SOC operations with clear documentation
• Act as escalation point for complex engineering issues in live environments
• Maintain SLA adherence and platform health
• Improve detection logic, automation and enrichment capability
• Drive engineering standards, reporting clarity and workload discipline
• Coach and develop junior engineers
• Maintain technical authority across Microsoft Sentinel, Defender suite, Entra ID and Azure security architecture

What Success Looks Like

• Onboarding delivered on time with validated integrations
• Clean handover into SOC with documented runbooks
• Improved automation and measurable SOC efficiency gains
• A structured, aligned engineering team with clear ownership

Essential Experience

• Experience leading a Security Engineering team within an MSP, MSSP or SOC environment
• Strong hands-on expertise with Microsoft Sentinel and Defender XDR
• Deep understanding of Azure security architecture and ingestion strategy
• Proven experience configuring connectors and tuning detection rules
• Experience with SOAR platforms
• Strong KQL capability
• Ability to manage competing priorities in fast-paced environments
• Experience managing ingestion costs or cloud service optimisation
• Confident customer communication

Desirable

• Integration experience (Mimecast, Darktrace, legacy EDR platforms)
• ITIL exposure (change and incident management)
• Google Cloud or AWS knowledge
• Microsoft security certifications
• GIAC, CISSP, CYSA+ or equivalent

Leadership Profile

You are:

• Structured and operationally disciplined
• Calm under pressure
• Comfortable holding accountability
• Technically credible with engineers
• Clear and direct with customers
• Focused on outcomes, not activity

This role will not suit someone who prefers individual contribution without people leadership responsibility.

Title: Senior RedHat Linux Engineer

Location: Wokingham / Hybrid - 2/3 days per week onsite

Duration: 6 months

Rate: 368 per day inside ir35

SC Clearance is required for this role.

We are seeking an experienced and driven Senior Red Hat Linux Engineer to lead the design, build, and ongoing management of enterprise Linux platforms within a dynamic, customer-focused IT environment.

The Role

You will take ownership of our Red Hat ecosystem, leading a small team of subject matter experts while remaining technically hands-on. You will design, implement, and support resilient enterprise infrastructure, ensuring stability, automation, and continuous improvement across services.

Working within an ITIL / DevSecOps-based support model, you will engage directly with customers, produce high-quality documentation, and ensure critical systems remain secure, optimised, and highly available.

Knowledge, Experience & Technical Expertise

• Proven track record in the design, build, and management of Red Hat Enterprise Linux (RHEL) 8, 9, and 10
• Strong experience designing and managing:

• Red Hat Satellite
• Ansible Automation Platform

• Experience managing VMware environments
• Demonstrated leadership of a small team of Red Hat SMEs
• Strong understanding of network protocols and topologies
• Extensive customer-facing experience within an IT service environment
• Experience supporting business-critical, real-time systems with high availability requirements
• Methodical, positive, and solutions-focused approach to problem-solving
• Proven accountability in driving issues through to successful resolution
• Ability to produce clear, high-quality technical documentation for both technical and non-technical audiences
• Strong written and verbal communication skills
• Comfortable working independently and collaboratively within high-performing small-to-medium teams

Essential Experience

• Proven experience in a production IT environment managing:

• Enterprise infrastructure
• Hardware platforms
• Hosting services
• Network environments

• Ability to write and review architectural design documentation
• Strong awareness of industry trends and emerging technologies, with the ability to apply them to evolving architectural requirements