The Vacancy

Overview

Join the forefront of innovation as an IT Cloud & Platform Network Engineer where you’ll be a key player in implementing highly scalable, secure, and cutting-edge, cloud-based solutions. This is a key opportunity for an Experienced Network Analyst to assist in the design, deployment, and management of cloud infrastructure on Azure. The role will be reporting to the IT Network Lead and IT Infrastructure Services Manager.

The IT Infrastructure Services team is made up of 16 members of staff spread across the firm’s UK offices. As part of an agile and dynamic team, you’ll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms, processes and services.

Responsibilities:

• Manage and maintain the firm’s network infrastructure on-premises and cloud environments.
• Deploy and create scalable cloud solutions, collaborating closely with development teams to architect and implement reliable and scalable cloud solutions using Azure services
• Designing Cloud Architecture: Planning and developing cloud structures that meet organisation strategies, focusing on scalability, performance and security
• Create and maintain solution documentation for cloud network security
• Manage and maintain the firm’s vulnerability management solutions and remediate vulnerabilities in line with the firm’s policies.
• Ensure that all infrastructure is patched in line with the firm’s patching policy and scheduling of changes.
• Troubleshoot and fix Server edge connect related issues, recording all troubleshooting steps and information in the IT Service Management tool.
• Providing advanced technical support to other department teams
• Ensure all systems and services are proactively monitored using the tools utilised by the IT Department.
• Liaise with vendors and external partners
• Ensure that all and services have adequate BCDR protection in place.
• Ensure that all configurations are backed up in line with the firm’s backup policy.

Key Skills & Experience

• Proven extensive knowledge of Azure adhering to best practices in Azure security.
• Background in Infrastructure/Network Administration/Dev Ops
• Proficiency coding languages
• Extensive proven working experience of maintaining vulnerability management solutions and remediating system vulnerabilities.
• Experience configuring and troubleshooting dynamic routing protocols (e.g., BGP, OSPF)
• Experience with Zero Trust Networking Principles
• Experience with SD-WAN technologies
• Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies.
• Strong team player.
• Excellent verbal and written communication skills.
• Able to work independently and under pressure, as well as part of a wider team.
• Effective time management
• Proven knowledge of Managing and maintaining cybersecurity products.
• Strong knowledge of security best practices and industry standard such as CIS and ISO27001.
• ITIL foundation certification or knowledge of ITIL processes.
• Must be willing to work weekends as required.
• Meticulous attention to detail.
• Must be willing to travel to other offices as required.
• Several years’ experience in a similar role.

Desirable but not essential:

• Knowledge of Azure Tools including AKS, Azure Functions, and IAC tools such as Terraform
• Network Application load balancing products such as F5 or equivalent.
• Knowledge and Hands on experience of Microsoft Dynamics AX.
• Supporting systems widely used in the Legal sectors.

We operate across our offices in Amsterdam, Barcelona, Beijing, Belfast (2), Berlin, Birmingham, Bologna, Brussels, Dublin, Dsseldorf, Frankfurt, Guangzhou, Hamburg, London, Luxembourg, Madrid, Manchester, Milan, Munich, Paris, Rome, Shanghai, Turin, Venice and Silicon Valley.

Fieldfisher aims to ensure equality of opportunity, and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant’s suitability to meet the requirements of the role.

Who are we looking for?

• We don’t have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher .
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent: Take a ‘build a career’ approach to your training. You’ll be on a pathway but free to wander if you see something you’d like to study more closely.
• Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

Inclusion is not exclusive:

If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.

We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher

What to do next:

• Click ‘Apply Now’, complete an online application and upload a CV.
• Successful applications will be invited to a 20-30-minute introductory call with a recruiter.
• Every role recruits differently. But we’ll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you’ll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only, but we can’t always promise that. We will work around everyone’s availability. You can contact us at Anita.Mago .

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

The Vacancy

Join the forefront of innovation as an IT Cloud Platform Engineer where you’ll be a key player in implementing highly scalable, secure, and cutting-edge, cloud-based solutions. This is a key opportunity for an Azure DevOps Engineer to assist in the design, deployment, and management of cloud infrastructure on Azure. The role will be reporting to the IT Technical Services Lead and IT Infrastructure Services Manager.

The IT Infrastructure Services team is made up of 16 members of staff spread across the firm’s UK offices. As part of an agile and dynamic team, you’ll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms processes and services.

What can you expect?

• Manage and maintain the firm’s cloud services and VMware Broadcom environments across all Data Centres and offices.
• Deploy and create scalable cloud solutions, collaborating closely with development teams to architect and implement reliable and scalable cloud solutions using Azure services
• Designing Cloud Architecture: Planning and developing cloud structures that meet organisation strategies, focusing on scalability, performance and security
• Manage and maintain the firm’s vulnerability management solutions and remediate vulnerabilities in line with the firm’s policies.
• Ensure that all Server infrastructure is patched in line with the firm’s patching policy and scheduling of changes.
• Manage and maintain Windows server environment
• Troubleshoot and fix Server system application related issues, recording all troubleshooting steps and information in the IT Service Management tool.
• Generate system and component capacity management reports on a weekly basis and conduct trend analysis.
• Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services.
• Providing advanced technical support to other department teams
• Ensure all systems and services are proactively monitored using the tools utilised by the IT Department.
• Manage and maintain the Mobile Device Management (MDM) solution.
• Build and deploy Windows Servers and SAAS/PAAS solutions as required.
• Liaise with vendors and external partners
• Ensure that all servers and services have adequate BCDR protection in place.
• Ensure that all servers are backed up in line with the firm’s backup policy.
• Support and manage the firm’s Microsoft Dynamics AX solution.
• Participate in the Out of Hours rota to monitor and respond to critical alerts in the network monitoring tools and any emergency escalations from the Service Desk and Management.

A bit about you

• Proven extensive knowledge of Azure and Entra Services adhering to best practices in Azure security including identity management access control and threat protection.
• Background in Infrastructure/Systems Administration/Dev Ops with knowledge of networking, monitoring, and support
• Proficiency coding languages
• Extensive proven working experience of maintaining vulnerability management solutions and remediating system vulnerabilities.
• Proven working experience for managing server infrastructure in a Data Centre environment.
• Strong Knowledge of Windows Server 2016 - 2022.
• Strong Knowledge of Active Directory, DNS, DHCP and Windows Certificate Services.
• Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies.
• Strong team player.
• Excellent verbal and written communication skills.
• Able to work independently and under pressure, as well as part of a wider team.
• Effective time management
• Proven knowledge of Managing and maintaining cybersecurity products.
• Strong knowledge of security best practices and industry standard such as CIS and ISO27001.
• ITIL foundation certification or knowledge of ITIL processes.
• Must be willing to work weekends as required.
• Meticulous attention to detail.
• Must be willing to travel to other offices as required.
• Several years’ experience in a similar role.

Desirable but not essential:

• Knowledge of Azure Tools including AKS, Azure Functions, and IAC tools such as Terraform
• Network Application load balancing products such as F5 or equivalent.
• Knowledge of MDM products such as Intune or equivalent products.
• Knowledge and Hands on experience of Microsoft Dynamics AX.
• Experience Configuring Firewalls, Switches and Routers.
• Supporting systems widely used in the Legal sectors.

We operate across our offices in Amsterdam, Barcelona, Beijing, Belfast (2), Berlin, Birmingham, Bologna, Brussels, Dublin, Dsseldorf, Frankfurt, Guangzhou, Hamburg, London, Luxembourg, Madrid, Manchester, Milan, Munich, Paris, Rome, Shanghai, Turin, Venice and Silicon Valley.

Fieldfisher aims to ensure equality of opportunity, and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant’s suitability to meet the requirements of the role.

Benefits

• Generous annual leave
• Health insurance
• Pension contributions
• Life assurance
• Season ticket loans
• Bike to work loans

Who are we looking for?

• We don’t have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher .
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent: Take a ‘build a career’ approach to your training. You’ll be on a pathway but free to wander if you see something you’d like to study more closely.
• Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

Inclusion is not exclusive:

If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.

We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher

What to do next:

• Click ‘Apply Now’, complete an online application and upload a CV.
• Successful applications will be invited to a 20-30-minute introductory call with a recruiter.
• Every role recruits differently. But we’ll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you’ll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only, but we can’t always promise that. We will work around everyone’s availability. You can contact us at Anita.Mago .

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Description

Network Operations Engineer II

• Hybrid Role - 2 Days/week required in the office
• Sunday to Thursday shift
• Full-time
• City: Belfast
• Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.

Job Description

The Network Operations Engineer II, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.

The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.

Key Responsibilities:

• Acts as first responders, helping to organize and control incident response.
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
• Handling complex technical support issues
• Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
• Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
• Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
• Maintain a positive attitude and a high level of customer service at all times
• Contribute to the overall development of the operational systems and processes
• Maintain accurate troubleshooting records through industry standard ticketing systems
• Writing technical SOP’s and other documentation.

Skills & Experience:

Essential:

• Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience)
• In-depth support experience of LAN & WAN technologies:
• R/S: OSPF, BGP, TCP/IP, Layer 2 architectures
• Exposure to firewalls, and load balancing with an understanding of:
  • Security Posture: Firewalling, ACLs, industry best practice, Internet architectures
  • Load Balancing: F5 LB, iRules, persistence, etc.
• VPN: IPSec and SSL
• Understanding of Wireless technologies:
• Understanding/experience with ISO and ITIL standards
• Experience Supporting or Working with Cloud Technologies

Desirable:

• Enterprise R&S certification (Cisco, Juniper, etc.)
• Enterprise Firewall Certification (Palo Alto, Fortinet, etc.)
• Enterprise Wireless Certification (Aruba, Meraki, etc.)
• Cloud Certification - GCP (Preferable) / AWS / Azure Certification
• Toolset Management experience (Solarwinds, or similar)
• WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
• Multicast: PIM-SM, MSDP, AnyCastRP

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees’ unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

• Hybrid Role - 2 Days/week required in the office
• Sunday to Thursday shift
• Full-time
• City: Belfast
• Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.

Job Description

The Network Operations Engineer III, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.

The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.

Key Responsibilities:

• Acts as first responders, helping to organize and control incident response.
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
• Handling complex technical support issues
• Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
• Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
• Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
• Maintain a positive attitude and a high level of customer service at all times
• Contribute to the overall development of the operational systems and processes
• Maintain accurate troubleshooting records through industry standard ticketing systems
• Writing technical SOP’s and other documentation.

Skills & Experience:

Essential:

• Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience)
• In-depth support experience of LAN & WAN technologies:
• R/S: OSPF, BGP, TCP/IP, Layer 2 architectures
• Exposure to firewalls, and load balancing with an understanding of:
  • Security Posture: Firewalling, ACLs, industry best practice, Internet architectures
  • Load Balancing: F5 LB, iRules, persistence, etc.
• VPN: IPSec and SSL
• Understanding of Wireless technologies:
• Understanding/experience with ISO and ITIL standards
• Experience Supporting or Working with Cloud Technologies

Desirable:

• Enterprise R&S certification (Cisco, Juniper, etc.)
• Enterprise Firewall Certification (Palo Alto, Fortinet, etc.)
• Enterprise Wireless Certification (Aruba, Meraki, etc.)
• Cloud Certification - GCP (Preferable) / AWS / Azure Certification
• Toolset Management experience (Solarwinds, or similar)
• WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
• Multicast: PIM-SM, MSDP, AnyCastRP

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees’ unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Network Operations Engineer III (Sun - Thur)

• Hybrid Role - 2 Days/week required in the office
• Sunday to Thursday shift
• Full-time
• City: Belfast
• Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.

Job Description

The Network Operations Engineer III, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.

The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.

Key Responsibilities:

• Acts as first responders, helping to organize and control incident response.
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
• Handling complex technical support issues
• Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
• Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
• Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
• Maintain a positive attitude and a high level of customer service at all times
• Contribute to the overall development of the operational systems and processes
• Maintain accurate troubleshooting records through industry standard ticketing systems
• Writing technical SOP’s and other documentation.

Skills & Experience:

Essential:

• Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience)
• In-depth support experience of LAN & WAN technologies:
• R/S: OSPF, BGP, TCP/IP, Layer 2 architectures
• Exposure to firewalls, and load balancing with an understanding of:
  • Security Posture: Firewalling, ACLs, industry best practice, Internet architectures
  • Load Balancing: F5 LB, iRules, persistence, etc.
• VPN: IPSec and SSL
• Understanding of Wireless technologies:
• Understanding/experience with ISO and ITIL standards
• Experience Supporting or Working with Cloud Technologies

Desirable:

• Enterprise R&S certification (Cisco, Juniper, etc.)
• Enterprise Firewall Certification (Palo Alto, Fortinet, etc.)
• Enterprise Wireless Certification (Aruba, Meraki, etc.)
• Cloud Certification - GCP (Preferable) / AWS / Azure Certification
• Toolset Management experience (Solarwinds, or similar)
• WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
• Multicast: PIM-SM, MSDP, AnyCastRP

Company Benefits:

• Bonus Programme
• Equity Programme
• Employee Stock Purchase Plan (ESPP)
• Private Medical and Dental coverage
• Mental Health Benefit Programme
• Group Pension Plan
• Income Protection
• Life Assurance
• Cycle To Work
• EV Car Benefit Scheme
• Gym Membership
• Family Leave
• Education Assistance - MBA/Advanced Degree/Bachelor Degree
• Ongoing Employee Development Training/Certification
• Hybrid Working

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees’ unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Description

At System C, our technology supports real clinical workflows and improves outcomes across health and care. We are looking for a Integrations Engineer to lead integration workstreams on deployment projects, working hands-on with HL7 messaging, interoperability, and interface engines in complex NHS environments.

This is a delivery-focused role with real ownership. You will work closely with customers, internal teams, and technical stakeholders to design, build, and support integrations that matter.

What you will be doing

• Leading integration delivery across customer deployment projects

Designing, developing, and supporting HL7 interfaces that integrate safely and reliably with healthcare systems
Working directly with NHS customers on requirements gathering, architecture decisions, testing, and go-live support
Supporting deployments, upgrades, and business-as-usual integrations across live environments
Managing and resolving integration incidents using ITIL best practices
Collaborating with clinical, technical, and delivery teams to ensure solutions align with real-world workflows

What we are looking for

• Experience working in or for the NHS, with a strong understanding of healthcare environments

Deep knowledge of HL7 messaging and healthcare system integrations
Hands-on experience with interface engines such as Rhapsody
Solid understanding of APIs, interoperability standards, and secure data exchange
A confident communicator who can work comfortably with customers and internal teams
A delivery-focused mindset, with a strong sense of ownership and accountability

Why join System C

You will be part of a supportive, collaborative team that values integrity, ownership, and continuous improvement. We offer flexible benefits, opportunities for professional development, and an environment where people are trusted to do the right thing and grow their careers while making a meaningful difference to health and care services. If you want to work on complex, impactful integrations and be part of a team improving outcomes across the NHS, we would love to hear from you.

Apply today and help shape the future of health and care technology.

We are recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This is an excellent opportunity for someone with 1–3 years’ experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. As Service Desk Engineer, you will act as a primary point of contact for IT incidents and service requests, delivering clear, calm and professional support to users. You will diagnose first-line technical issues, follow established support processes and escalate complex issues where required. The role requires someone who can prioritise effectively, think clearly about impact and urgency, and maintain strong communication with customers throughout the support lifecycle. Key Responsibilities Provide first-line IT support for incidents and service requests via phone, email and ticketing systems
Diagnose and resolve common technical issues, escalating more complex problems where required
Manage and prioritise ticket queues within an SLA-driven service environment
Maintain accurate records of incidents, resolutions and support activity within the service desk system
Communicate clearly with users throughout the lifecycle of support requests
Support user account management and joiner/mover/leaver processes
Follow structured service desk procedures and contribute to continuous service improvement Skills & Experience 1–3 years’ experience in an IT Service Desk or Helpdesk role
Experience working within an MSP or structured IT services environment
Experience managing ticket queues and SLA-based support environments
Good working knowledge of Microsoft 365 administration and troubleshooting
Strong customer service and communication skills
Experience using IT ticketing systems
Exposure to ITIL or structured IT service management frameworks - desirable
Calm and structured when handling incidents or customer queries
Strong at prioritisation and managing multiple tickets effectively
Customer-focused with a professional communication style
Comfortable escalating issues when appropriate Salary & Benefits £28,000 salary
Hybrid working – 3 days office / 2 days home
Company pension
Private healthcare
Life assurance
Generous holiday allowance
Employee Assistance Programme
Volunteer days
On-site parking
Professional training and development opportunities

ROLE TITLE: Duty Technician / 2nd line support
LOCATION: Hursley 5 days per week
ASSIGNMENT LENGTH: 12 Months

Salary: £48,000 per annum

CLEARANCE:
***The ideal candidate will have active SC Clearance to be considered**\

We are actively looking to secure a Duty Technician to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.
Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose/The Role:

Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will see the applicant working to resolve user incidents from problem diagnosis through to subsequent restoration of Service/implementation of fix.

Role Overview

We are seeking a Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands?on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration, working closely with internal teams, suppliers, and third?party partners.
The successful candidate will act as a technical escalation point, leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions.

Key Responsibilities

• Monitor, support, and maintain live services, ensuring availability and performance
• Perform transaction tracing to diagnose application, network, or connectivity issues
• Manage incident and problem resolution through to closure, following ITIL processes
• Lead and coordinate technical troubleshooting calls with internal teams and third?party suppliers
• Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests
• Produce and contribute to service and incident reporting, including root cause analysis
• Collaborate with suppliers and service partners to resolve complex technical issues
• Support the onboarding of new clients onto supported solutions
• Participate in issue resolution sessions and contribute to continuous service improvement
• Ensure adherence to operational processes, security standards, and service KPIs

Essential Skills & Experience

• Strong experience with monitoring and incident management tools, including:
  • Netcool
  • ServiceNow (SNOW)
  • SolarWinds
• Solid scripting and data skills, including:
  • PowerShell
  • SQL
  • Oracle
• Enterprise Networking expertise, including:
  • VLANs
  • Firewalls
  • Packet filtering rules
  • IPSec VPNs
• Wide Area Networking (WAN) knowledge, including:
  • BGP
  • SD-WAN
• Strong understanding of Web Proxy infrastructure and internet access patterns, including:
  • Proxy servers
  • SSL/TLS decryption
  • Web applications
• Proven troubleshooting expertise, with confidence leading incident resolution calls
• Comfortable working with external suppliers to resolve connectivity and service issues
• Strong communication skills and ability to operate in high?pressure environments

Desirable Skills

• Experience with AIX
• Exposure to AWS, particularly:
  • EC2
  • VPC

Working Style & Attributes

• Calm, structured, and methodical approach to issue resolution
• Proactive mindset with a focus on service improvement
• Comfortable operating as part of a rota or duty function (if applicable)
• Strong stakeholder management and collaboration skills
• Willingness to take ownership and drive issues to resolution

Job Description:

Senior DevOps Engineer.

UK. (multiple locations: Birmingham / Newcastle / London / Manchester / Leeds

£550-£600 per day Inside IR35

We are looking for Security Cleared senior DevOps Engineers to join our Government team. You’ll be working on mission-critical UK Government platforms, moving away from manual configurations and toward high-standardization blueprints and automated cloud environments.

Your Technical skillset

We’re looking for a track record in end-to-end platform delivery. Ideally, your “standard stack” looks like this:

• Cloud: Azure or AWS.
• IaC & Automation: Terraform and Ansible.
• Kubernetes experience .
• CI/CD & Version Control: Proven experience with GitHub and automated pipelines.
• A solid understanding of ITIL frameworks and Agile methodologies.
• A strong background in networking and core infrastructure.

In addition to strong hands-on DevOps experience, you will be well versed in acting as a senior point of contact for stakeholders and teams. you will hold strong stakeholder management skills and act as senior within the team

Security Clearance Requirements

Due to the sensitive nature of this work, candidates must hold current Enhanced Security Check (eSC) clearance.

Eligibility Note: To maintain SC status, you must have resided continuously in the UK for the last 5 years. Please be aware that some roles are restricted to Sole UK Nationals for security reasons.

This role will be hybrid/remote. You will be expected to visit the client site a couple of times per week

£550.00 - £600.00 / day

Talent International UK and it’s subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

This role can either be based at our Exchange Quay, Salford Manchester M5 3EF Office OR our Kirkby, Liverpool L33 7XW Office

Role Summary:

Are you passionate about building and maintaining robust IT infrastructure? We’re looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly.

Key Responsibilities:

• Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments.
• Administer, configure and support Linux based systems.
• Maintain Active Directory, Group Policy, DNS/DHCP and certificate services across multiple domains.
• Support virtual infrastructure including VMware vSphere and Hyper-V
• Assist in the implementation and monitoring of disaster recovery solutions and backup strategies.
• Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0).
• Provide support and root cause analysis for complex issues.
• Document system configurations, changes and operating procedures.
• Participate in infrastructure projects, including system upgrades, migrations and cloud integration.
• System Patching and software updates

Required Qualifications & Experience:

• Minimum 3–5 years in a Systems Engineering role within an enterprise or regulated environment.

Proven expertise in managing both Windows Server and Linux platforms with Active Directory.
Strong experience with VMware, Hyper-V, Citrix Virtual Apps/Desktops, Xen hypervisor technologies.

• Exposure to cloud services (Microsoft Azure, Purview, Hybrid environments).
• VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V).

Desired Skills and Experience:

• Working knowledge of Microsoft Exchange and O365 administration.
• Citrix Daas and XenServer
• Knowledge of Cyber Security concepts
• PowerShell/Bash scripting to automate and streamline administrative tasks.
• Familiarity with monitoring, alerting, and backup tools (e.g. Graylog, Zabbix, Arcserve, Rubrik, Veeam).
• Solid understanding of networking basics (TCP/IP, VLANs, firewalls).
• Microsoft Certified (e.g., MCSA, MCSE or Windows Server Hybrid Administrator Associate).
• Experience working in financial services, legal, or debt recovery sectors.
• Experience of Ansible, Terraform or similar automation tools.
• Awareness of security frameworks and ITIL best practices.
• Strong problem-solving, analytical and writing skills.
• Comfortable working independently or as part of a team.

Personal Attributes:

· Excellent communication and interpersonal skills.

· Proactive, detail-oriented, and highly organised.

· Ability to manage priorities and work under pressure in a fast-paced environment.

· Strong team player with a collaborative mindset.

NOTWITHSTANDING the detail in this job description, the job holder from time to time will undertake such work as may be determined by their manager and / or a member of the Senior Management Team consistent with the key tasks of the job.

What’s in it for you?

• Luxurious office environment in a superb location
• Competitive holiday allowance
• Reserved secure car parking spaces available
• Comprehensive benefits and discounts package
• Healthcare Scheme*
• Company pension plan - Life Assurance*
• Cycle2work scheme*

*After probationary period

This role can either be based at our Exchange Quay, Salford Manchester M5 3EF Office OR our Kirkby, Liverpool L33 7XW Office

Role Summary:

Are you passionate about building and maintaining robust IT infrastructure? We’re looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly.

Key Responsibilities:

• Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments.
• Administer, configure and support Linux based systems.
• Maintain Active Directory, Group Policy, DNS/DHCP and certificate services across multiple domains.
• Support virtual infrastructure including VMware vSphere and Hyper-V
• Assist in the implementation and monitoring of disaster recovery solutions and backup strategies.
• Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0).
• Provide support and root cause analysis for complex issues.
• Document system configurations, changes and operating procedures.
• Participate in infrastructure projects, including system upgrades, migrations and cloud integration.
• System Patching and software updates

Required Qualifications & Experience:

• Minimum 3–5 years in a Systems Engineering role within an enterprise or regulated environment.

Proven expertise in managing both Windows Server and Linux platforms with Active Directory.
Strong experience with VMware, Hyper-V, Citrix Virtual Apps/Desktops, Xen hypervisor technologies.

• Exposure to cloud services (Microsoft Azure, Purview, Hybrid environments).
• VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V).

Desired Skills and Experience:

• Working knowledge of Microsoft Exchange and O365 administration.
• Citrix Daas and XenServer
• Knowledge of Cyber Security concepts
• PowerShell/Bash scripting to automate and streamline administrative tasks.
• Familiarity with monitoring, alerting, and backup tools (e.g. Graylog, Zabbix, Arcserve, Rubrik, Veeam).
• Solid understanding of networking basics (TCP/IP, VLANs, firewalls).
• Microsoft Certified (e.g., MCSA, MCSE or Windows Server Hybrid Administrator Associate).
• Experience working in financial services, legal, or debt recovery sectors.
• Experience of Ansible, Terraform or similar automation tools.
• Awareness of security frameworks and ITIL best practices.
• Strong problem-solving, analytical and writing skills.
• Comfortable working independently or as part of a team.

Personal Attributes:

· Excellent communication and interpersonal skills.

· Proactive, detail-oriented, and highly organised.

· Ability to manage priorities and work under pressure in a fast-paced environment.

· Strong team player with a collaborative mindset.

NOTWITHSTANDING the detail in this job description, the job holder from time to time will undertake such work as may be determined by their manager and / or a member of the Senior Management Team consistent with the key tasks of the job.

What’s in it for you?

• Luxurious office environment in a superb location
• Competitive holiday allowance
• Reserved secure car parking spaces available
• Comprehensive benefits and discounts package
• Healthcare Scheme*
• Company pension plan - Life Assurance*
• Cycle2work scheme*

*After probationary period

Job Description:

DevOps Engineer.

UK. (multiple locations: Birmingham / Newcastle / London / Manchester / Leeds

£500 per day Inside IR35

We are looking for a Security Cleared DevOps Engineers to join our Government team. You’ll be working on mission-critical UK Government platforms, moving away from manual configurations and toward high-standardization blueprints and automated cloud environments.

Your Technical skillset

We’re looking for a track record in end-to-end platform delivery. Ideally, your “standard stack” looks like this:

• Cloud: Azure or AWS.
• IaC & Automation: Terraform and Ansible.
• Kubernetes experience .
• CI/CD & Version Control: Proven experience with GitHub and automated pipelines.
• A solid understanding of ITIL frameworks and Agile methodologies.
• A strong background in networking and core infrastructure.

Security Clearance Requirements

Due to the sensitive nature of this work, candidates must hold current Enhanced Security Check (eSC) clearance.

Eligibility Note: To maintain SC status, you must have resided continuously in the UK for the last 5 years. Please be aware that some roles are restricted to Sole UK Nationals for security reasons.

This role will be hybrid/remote. You will be expected to visit client site a couple of times per week.

£450.00 - £500.00 / day

Talent International UK and it’s subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

Solution Architect x 2 (SC cleared or eligible) - £650-£700 per day - Inside IR35 - Hybrid working from a site near Bristol or Bridgwater - Initial contract until end of 2026. Priority will be given to candidates with active SC clearance.

We are working on behalf of a well-established, highly regulated organisation to secure an experienced Solution Architect to support their Digital & IT function. This is a key contract role within a mature Architecture team, operating across a complex enterprise environment.

The Role -

You’ll be responsible for delivering end-to-end solution architecture across a broad technology landscape, ensuring designs are scalable, secure, and aligned to business outcomes. This role combines hands-on architecture delivery with governance, assurance, and stakeholder engagement.

You’ll work closely with Delivery, Service & Digital Operations, and Data Governance teams, contributing to a structured and controlled environment with strong architectural standards.

Key Responsibilities -

• Produce high-level and low-level solution designs, architecture roadmaps, and technical patterns
• Translate business and technical requirements into scalable, robust architecture solutions
• Provide solution assurance and contribute to design governance processes (including ARB)
• Design across a diverse estate including Azure, M365/Entra ID, HCI, PLM, EDRMS, EUC, and enterprise platforms
• Review and challenge supplier deliverables and technical designs
• Ensure compliance with cyber security and regulatory standards
• Collaborate with internal stakeholders and external partners
• Support the evaluation and adoption of emerging technologies

Key Skills & Experience -

• Proven background in solution architecture, engineering, or technical design roles within complex environments
• Strong knowledge of Azure cloud, including networking, security, integration, and DevOps pipelines
• Experience with MuleSoft, Databricks, and SQL
• Good understanding of security technologies such as CASB, firewalls, proxies, and load balancing
• Ability to produce high-quality architecture artefacts and documentation
• Strong stakeholder management and communication skills

Certifications -

• Azure Expert certification (essential)
• TOGAF and/or ITIL (desirable)

Deliverables -

• High-level and low-level designs
• Architecture assessment and assurance reports
• Integration diagrams and environment strategies
• Supplier design reviews
• Governance documentation and ARB submissions
• Technical risk logs and compliance evidence
• Contributions to architecture roadmaps and patterns

This is an excellent opportunity for an experienced Solution Architect to play a key role in shaping enterprise-wide technology solutions within a structured and high-impact environment.

Priority will be given to candidates with active SC clearance.

Position: Infrastructure Engineer
Location: Newport (2 /3 days onsite per week)
Day Rate: £350-£450 p.d inside IR35
UKSV SC Clearance Required

We’re looking for an experienced Infrastructure Engineer to support a major defence-sector client. This role is ideal for someone who thrives in a complex, high-security environment and enjoys owning and enhancing critical ITSM platforms.

The Role

You’ll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You’ll also support incident resolution, service requests, reporting, and compliance activities.

Essential Skills

• Windows administration (Level 1/2)
• VMware
• SQL Server (Level 1)
• PowerShell scripting
• Networking (Level 1)
• Strong understanding of ITIL principles

Desirable

• Hands-on experience with BMC Remedy
• Background working to tight SLAs

To learn more, please do reach out to Tom Royston via email on

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Microsoft Endpoint Consultant / Analyst - Birmingham City Centre Vulnerability Management, Patching & Remediation - 12 Month Fixed Term Contract | Hybrid (3 days onsite)

Salary: £55,000 per annum + Extensive Company Benefits Package

An award-winning organisation is seeking an experienced Microsoft Endpoint Security Consultant / Analyst to strengthen its security posture across a large, complex enterprise environment. This role is security-outcome focused, sitting at the intersection of Endpoint Engineering, Vulnerability Management and Information Security.

You will work closely with the IT Security and Vulnerability teams, Microsoft vendors, and third-party partners to investigate, remediate and document security findings, ensuring risks are addressed effectively and compliantly.

Key Responsibilities:

Vulnerability Management & Security Posture:

• Partner with the Vulnerability Management and IT Security teams to translate vulnerability findings into actionable remediation plans.
• Investigate endpoint-related security findings, assess risk and drive remediation through to resolution.
• Improve endpoint security posture through configuration hardening and policy alignment.
• Track remediation against SLAs, CVSS severity and risk-based priorities.

Patching, Remediation & Endpoint Management:

• Coordinate, test and deploy Windows OS, Microsoft and third-party application patches.
• Manage remediation activities across SCCM / MECM, Intune, Microsoft Defender, Meraki Systems Manager and Apple Business Manager.
• Monitor patching outcomes, investigate failures and drive compliance.
• Support Windows upgrades and security tooling initiatives.

Vendor, Microsoft & Third-Party Consultation:

• Act as a technical consultant to Microsoft vendors and third-party suppliers.
• Support remediation discussions, validation of fixes and remediation assurance.
• Provide endpoint and security consultancy into projects and change activities.

Documentation, Reporting & Assurance:

• Produce audit-ready documentation supporting vulnerability findings and remediation evidence.
• Create and maintain runbooks, technical documentation and knowledge articles.
• Deliver clear compliance and remediation reporting to stakeholders.

Technology Environment (Core Requirements):

• Microsoft Endpoint Configuration Manager (SCCM / MECM)
• Microsoft Intune
• Microsoft Defender
• Microsoft 365
• Meraki Systems Manager
• Apple Business Manager
• Windows Enterprise Endpoints
• iOS / Android Endpoint Management

Skills & Experience Required:

• Experience managing enterprise Microsoft endpoint environments
• Hands-on expertise with SCCM / MECM and Intune
• Strong understanding of vulnerability remediation and patch management
• Risk-based prioritisation using CVSS and remediation SLAs
• Strong PowerShell scripting skills
• Excellent troubleshooting and investigation capabilities
• Experience in ITIL / change-managed environments
• Strong stakeholder and vendor communication skills

What You’ll Receive:

• £55,000 per annum (12-Month Fixed Term Contract)
• 35-hour working week with flexibility - Hybrid working (3 days onsite)
• 26 days annual leave plus bank holidays
• Generous pension scheme
• Private medical cover, dental plan, cycle-to-work and wellbeing initiatives

Call Experis IT on 0121 712 8715 for more information

London (Hybrid)
6 Month Contract
£600/day (Outside IR35)

ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM).

6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026.

Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

• ServiceNow Architect with strong Telecommunications Service Management (TSM) experience.
• Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards.
• Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM.
• Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations.
• Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
• Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
• Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
• Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
• Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.

Are you a technical heavyweight with a natural flair for leadership?

We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes.

This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate.

The Opportunity

You won’t just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge.

Key Responsibilities

• Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated.
• Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability.
• Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR.
• Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof.
• Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence.

What You’ll Bring

• Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment.
• Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux.
• Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech).
• Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks.
• Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments.

Package & Hours

• Salary: 65,000 - 70,000 (dependent on team size and experience).
• Location: Milton Keynes.
• Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00).
• Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.

IT Support Engineer - Microsoft Platform - Eco- Environment Services

Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions.

Role Snapshot - Sheffield HQ:

• Salary: 40,000 - 45,000 per annum
• Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office
• Hours: 08:30 - 17:00, Monday to Friday
• Reporting to: Group Information Systems Manager
• Occasional travel to other UK sites required

About the Role:

As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a “Cloud-First” strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies.

Key Responsibilities:

• Provide 3rd line technical support, acting as an escalation point for complex incidents and problems.
• Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments.
• Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations.
• Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi.
• Administer Active Directory, Group Policy, identity management, and access controls.
• Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager.
• Monitor system performance, availability, and security, ensuring adherence to best practices.
• Maintain and test backup, disaster recovery, and business continuity solutions.
• Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling.
• Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services.
• Produce clear technical documentation and contribute to continuous service improvement.

Skills and Experience:

Essential:

• At least 5 years’ experience in IT support, including substantial 3rd line and project-based work.
• Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform).
• Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019).
• Solid understanding of Active Directory, Group Policy, and networking fundamentals.
• Experience supporting multi-site or multi-entity environments.
• Strong troubleshooting, analytical, and problem-solving capabilities.
• Experience implementing or maintaining Cyber Essentials compliance.
• Excellent communication and stakeholder management skills.
• Highly organised, proactive, and customer-focused mindset.

Desirable:

• Microsoft certifications (Azure, Microsoft 365, Security).
• CCNA, VCP, or equivalent technical certifications.
• Experience with PowerShell scripting and automation.
• Knowledge of ITIL or structured service management frameworks.
• Experience with Veeam or similar backup and DR platforms.

What’s On Offer:

• Competitive salary package with clear technical ownership.
• Hybrid working model supporting work-life balance.
• Exposure to modern cloud and infrastructure technologies.
• Opportunity to influence and shape a growing IT environment.
• Support for ongoing professional development and training.

Call Experis IT Today for more information on (phone number removed)

Job title: Compute Lead
Contract: 3 months rolling
Location: London (Hybrid)
Inside IR35

Job description
As the Compute & Cloud Leader, you will be responsible for the operation, stability, and optimisation of enterprise compute platforms, spanning Cloud (primarily Azure), Linux, AIX, Windows, VMware, and Red Hat environments. You will lead a team of outsourced specialists to ensure compute services are secure, resilient, and scalable, while driving automation and lifecycle management in line with industry best practices. This role requires strong technical leadership, operational discipline, and a focus on service reliability.

Key Responsibilities
Lead day-to-day operations of enterprise compute platforms (Cloud (Azure), Linux,
AIX, Windows, VMware, Red Hat).
Ensure compliance with patching, security, and configuration standards across all
compute environments.
Manage lifecycle activities, including End-of-Life (EoX) planning, upgrades, and
migrations.
Oversee platform monitoring, capacity management, and performance optimisation.
Implement standard operating procedures and ensure consistency across compute
services.
Collaborate with engineering and architecture teams to influence design for
operability.
Drive automation of routine operational tasks using tools such as Ansible, SCCM, or
equivalent.
Lead incident and problem resolution for compute-related issues, ensuring effective
RCA and remediation.
Provide operational reporting on platform performance, incidents, and compliance.
Manage vendor relationships for hardware and OS support contracts.
Contribute to IT audits, risk assessments, and compliance reporting.
Support disaster recovery testing and business continuity planning for compute
platforms.
Identify opportunities for continuous improvement in platform reliability, efficiency, and cost-effectiveness.

Required Skills & Experience
Proven experience in compute operations leadership within a large-scale enterprise.
Strong technical knowledge of Cloud Infrastructure, Linux, AIX, Windows Server,
VMware, and Red Hat environments.
Demonstrated expertise in patch management, configuration compliance, and
performance tuning.
Demonstrated expertise of platform migrations, e.g. VMware to OpenShift
ITIL-aligned operational management experience (incident, change, problem).
Knowledge of automation and orchestration tools (e.g., Ansible, SCCM).
Excellent troubleshooting and analytical skills.
Strong stakeholder management and communication skills.

Desirable Qualifications
ITIL v4 certification.
Experience with hybrid cloud and on-prem compute integration.
Knowledge of containerisation platforms (Docker, Kubernetes, OpenShift).
Familiarity with monitoring tools such as SCOM, SolarWinds, or Nagios.
Experience managing large, distributed teams and global operations.

Core Technical Skills (Must-Have)

• VMware (strong hands-on)
• Linux (Red Hat preferred)
• Windows Server
• Security vulnerability management & patching
• Enterprise compute platforms
• Cloud / Modern Infrastructure (Highly Desirable)

Containers & orchestration:

• Docker

• Kubernetes

• OpenShift / OpenStack

• Infrastructure as Code

• CI/CD pipelines

• Automation (Ansible)

• Experience modernising traditional VM / physical estates into cloud-native or hybrid models

Soft Skills & Profile Fit

• Strong hands-on technologist (not primarily managerial)
• Able to advise on “what good looks like” from prior transformation experience
• Comfortable working in post-incident recovery environments
• Collaborative and visible in-office presence

Application Support Analyst - Microsoft Dynamics 365 - Eco Services

Role Snapshot:

Salary: to 45,000 per annum + Benefits + Employee Development Program

Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required

Role Overview:

The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications.

Key Responsibilities:

• Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365.
• Support Power Platform solutions including Power Apps, Power BI, and related integrations.
• Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs.
• Escalate complex issues to vendors or senior IT colleagues as required.
• Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage.

Application Support Responsibilities:

• Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive.
• Maintain support documentation, knowledge articles, and resolution logs.
• Ensure business continuity through timely and professional issue management.
• Provide user support across multiple business units and sites.

Power Platform Support:

• Support and enhance Power Apps solutions to meet evolving business requirements.
• Assist with the maintenance and development of Power BI dashboards and reports.
• Identify opportunities for automation and process improvement using Power Platform technologies.
• Work with stakeholders to scope, test, and deliver new functionality.

Application Improvement & Project Support:

• Assist with small-to-medium system improvements and IT projects.
• Support testing, deployment, and documentation of system changes.
• Collaborate with business teams to identify and implement process improvements.
• Liaise with third-party suppliers to support upgrades, fixes, and enhancements.

User Engagement & Training:

• Deliver user training and ongoing system guidance.
• Create and maintain user-facing documentation and internal knowledge resources.
• Gather user feedback to support continuous improvement.
• Work closely with finance, operations, and wider business teams to ensure applications meet operational needs.

Skills & Experience:

Essential:

• Proven experience in an Application Support or Systems Support role.
• Hands-on experience supporting Dynamics 365 Business Central.
• Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive).
• Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset.
• Excellent communication and stakeholder engagement skills.

Desirable:

• Experience with Power Automate.
• Exposure to Dynamics 365 CE or Field Service modules.
• ITIL or service management experience, Basic SQL or data querying skills.
• Experience working in manufacturing, distribution, or professional services environments.

Call Experis IT on (phone number removed) for more detail

We are looking for aSecurity Support Engineerto join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

• Be the first line of defence: detect, analyse, and respond to real-time security incidents across razorblue and client networks
• Take the lead in vulnerability management from scanning and risk analysis to remediation coordination
• Run proactive security audits and phishing simulations to strengthen awareness and resilience
• Collaborate with infrastructure and network teams to escalate and resolve high-risk vulnerabilities
• Stay ahead of the curve through continuous learning, certifications, and knowledge-sharing
• Champion precision: produce top-tier incident reports and maintain robust documentation

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

• Full UK Driving License
• Entry-level security certifications (CompTIA Security+, CySA+, etc.) or working toward one
• Hands-on experience in security incident response, vulnerability assessments, and root cause analysis
• Skilled in producing incident reports, security metrics, and supporting awareness training
• Comfortable with internal security audits and refining SOPs and playbooks
• Knowledge of key security tools: Microsoft Defender, Sentinel One, Mimecast, KnowBe4, Qualys, Nessus
• Experience working with cross-functional teams to strengthen security posture
• Familiarity with cloud platforms: Azure, AWS, GCP
• Strong analytical mindset, problem-solving abilities, and attention to detail
• Confident analysing logs, network traffic, and identifying vulnerabilities
• Independent and curious: proactive in learning and sharing knowledge
• Excellent communicator with clear documentation skills
• Solid understanding of ITIL framework and industry best practices
• Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isnt for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £29,000 - £33,000per annum depending on skills and knowledge
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus if you know other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We’re committed to creating an inclusive and accessible recruitment process. Please don’t hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We’re here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. razorblue does not accept unsolicited speculative CVs.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we’ll reach out if we ever need assistance from agencies. Thanks for understanding!