Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the

storytellers

bringing our characters to life, the

creators

bringing them to your living rooms and the

dreamers

creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role… We have an exciting new position for a Team Leader to join our Technical Services team here at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).

Our Technical Services department maintain all show related aspects of the Studio Tour including (but not limited to) lighting, sound, video, sets, props, show control and associated hardware and software. By working closely with the original filmmakers and a select pool of suppliers and third-party contractors, Technical Services ensure the Studio Tour operates to the highest standards and follows industry best practice to deliver a consistent, safe and exceptional visitor experience.

As Team Leader you will support the management of the Technical Services team, leading a dedicated team of professionals whilst ensuring the smooth running of all show-related systems.

Core Responsibilities… Lead and manage the Technical Services Team ensuring all show-related systems across the Studio Tour are maintained to the highest operational and presentation standards.

Support the delivery, maintenance and continuous improvement of all show systems.

Provide senior technical support and guidance to the technical team, ensuring technical best practice is followed in the maintenance, installation and operation of Tour assets

Work collaboratively with filmmakers and creative stakeholders to retain knowledge of set build and maintenance and ensure this is embedded into ongoing technical operations.

Deputise for Management team as required, representing the department and ensuring continuity of technical leadership.

Maintain operational competency across all technician roles, leading by example to support operational delivery and ensure team resilience, credibility and continuity.

Promote and maintain a strong health and safety culture within the Technical Services Team, (including compliance for risk assessments, safe systems of work, RAMS and relevant legislation).

Champion show quality and guest experience by proactively identifying, reporting and resolving technical issues that may impact presentation standards.

Key Skills & Qualifications Proven track record (four years+) in a similar technical maintenance role within the entertainment, theatre, attractions, or live experience industry.

Detailed understanding with demonstrable technical and maintenance expertise of show technical systems including show control and networked lighting systems

Familiarity with electrical systems and wiring

Previous experience working within an operational and customer-facing environment where there are significant numbers of the general public on site.

Previous experience of successfully supporting the management and development of team members would be advantageous.

Fully conversant with, and able to demonstrate an up-to-date working knowledge of relevant statutory and legislative regulations.

Proven practical knowledge of Health & Safety regulations and safe working practices, including production of risk assessments, method statements and standard operating procedure policies.

Strong IT skills with a sound working knowledge of Microsoft Office.

Ability to collaborate effectively with others to support the wider aims of the business, whilst remaining flexible and adaptable within a dynamic and demanding operational environment.

Proven organisational and planning skills.

Understanding of work order / facilities management systems and workflows.

Proficient and conversant with workshop machinery, processes and health and safety.

Advantageous Training in temporary electrical systems (BS7909).

IOSH Qualified

Working knowledge of ADIPS and HSG175 standards.

Engineering competency across electrical, mechanical and pneumatic systems.

IPAF 3a/3b and forklift certification

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a mix of early, mid and late shifts including weekends to support the operation of the Tour as well as overnight shifts for maintenance works.

#SO

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at

with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our

accessibility page

for instructions to submit your request.

• Mon-Fri onsite in Debden IG10
• Salary + pension scheme + health
• Free onsite gym & parking
• Offices are a 5 mins walk from Debden tube station (Central line) with close road links to M11/M25/A406/A12

NB: Please only apply if you are able to work from their Debden (IG10) offices Monday-Friday. Hybrid or remote working is not available. Candidates must be able to demonstrate a sub-60 mins commute time.

Company

Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender.

What are they looking for?

Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring tickets & tasks on their IT helpdesk are completed for swift resolution within company SLAs. You would be required to join their Out of Hours team to remotely support staff at weekends on a rota basis. This role will enable someone with a good grounding in IT support the ability to enter their company\small IT team at a pivotal point of their growth giving the right applicant a chance to build their knowledge and experience within all aspects of IT support infrastructure and develop targeted experience in the specific discipline of their choice.

Main Duties and Responsibilities:

User Support & Service Desk

To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization and act as one of the first points of contact on their IT Service Desk

To provide IT support & preventative maintenance for all end user hardware and software

To update Service Desk calls with progress notes, detailing progress on tasks for both end users and other team members. Communicate with all relevant parties affected by any task in a timely, professional manner

Ensure that IT issues & faults reported to their IT team are resolved in the shortest possible time, meeting their department’s SLA targets, and minimizing disruption to systems and users critical to business operations

Identity & Account Management

Create, modify, and disable user accounts in a hybrid AD\ Azure Active Directory (Entra ID) environment following IT lifecycle processes.

Manage Microsoft 365 licence assignments and group memberships

Support onboarding and offboarding workflows, coordinating with HR to ensure timely access provisioning and deprovisioning

Assist with multi-factor authentication (MFA) enrolment and account recovery

Infrastructure & Systems

Ensure IT systems are running efficiently. And perform regular health checks & assessment to check hardware\software status and labelling of equipment & cables are up to date

Resolve complex hardware / software problems including printing issues

Experience in MS Azure PAS and SAS and Virtual server environments

Perform Installations, configurations, setting up of servers, workstations and mobile devices using MS Intune

To take a pro-active approach through monitoring the performance of systems and making regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems

Assist their Cyber security team with security policies and processes

Documentation & Process

Maintain accurate IT asset records and contribute to their internal IT knowledge base

Document support procedures, common fixes, and configuration guides

Assist with IT project tasks as directed by their Head of IT

Assist with vendor selection on new products and services relating to IT systems and services

Participate in out of hours remote support rota at weekends and bank holidays

Skills & Experience:

Essential

Experience with Microsoft Intune / Endpoint Manager for device management

Experience with Microsoft Teams administration and/or SharePoint Online

Familiarity with IT ticketing systems (Jira Service Management or similar)

Experience with Azure Active Directory / Entra ID user and group management

Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN)

Desirable

Familiarity with hardware firewalls (Cisco, SonicWALL, etc)

Microsoft, ITIL, CompTIA A+, Certifications desirable

Azure infrastructure and Hyper-V experience

Other Stuff

Working within a newly refurbished dedicated office space with free onsite employee gym

Access to a large breakout space with comfortable seating, pool table and arcade games

Free on-site parking

Central Line Train station within one-minute walk with quick access to Central London

Close road links to M11/M25/A406/A12 and London

Social events

Pension Scheme

Healthshield (health cash back scheme and counselling services)

28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)

Eye Test / Glasses reimbursement scheme

Various team and personal reward incentives

NB: Please only apply if you are able to work from their Debden (IG10) offices Monday-Friday. Hybrid or remote working is not available. Candidates must be able to demonstrate a sub-60 mins commute time.

NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years.

Profile 29 recruitment keywords: tech technical IT support analyst 1st line first line 2nd line second line 3rd line third line helpdesk help desk service desk service desk Microsoft Intune / Endpoint Manager Microsoft Teams SharePoint Online Jira Service Management Azure Active Directory Entra ID user group management networking DNS DHCP TCP/IP VPN Debden Loughton Essex London

JLL is seeking a skilled Multi-skilled Engineer to join our Workplace Management team, providing critical building operations and engineering support for a prestigious multi-media headquarters at our Shoreditch location. This role is essential to maintaining optimal building performance and ensuring exceptional workplace experiences for our client’s employees and visitors.

Monday-Friday 8am-5pm

Key Engineering Responsibilities

Technical Operations & Maintenance

• Perform planned preventative maintenance (PPM) on mechanical and electrical equipment
• Execute reactive maintenance and repair works on building services systems
• Conduct technical investigations and fault-finding on complex building systems
• Operate and maintain UPS systems, generators, and static switches
• Service and repair water treatment, refrigeration, and air conditioning systems
• Maintain and troubleshoot CHP (Combined Heat & Power) systems
• Ensure all engineering works meet professional standards and scheduled timelines

Engineering Management & Quality Control

• Produce and validate technical risk assessments and method statements
• Inspect and verify quality of PPM activities and engineering workmanship
• Generate technical quotations for additional engineering works
• Provide technical support and guidance to engineering teams and clients
• Investigate and operate Computer Aided Facilities Management (CAFM) systems
• Produce technical and situational reports as required

System Compliance & Safety

• Ensure all engineering activities comply with relevant Health, Safety, and Environmental legislation
• Complete monthly HSE audits according to company guidelines and schedules
• Manage safe handling, storage, and use of engineering materials and equipment
• Conduct accident investigations and engineering-related incident reporting

Engineering Team Leadership

• Lead and direct team of engineering technicians and operatives
• Conduct technical competency assessments and personal development reviews
• Recruit and induct engineering personnel according to company directives
• Provide technical training and skills development for engineering staff
• Manage engineering workforce performance and motivation

Subcontractor & Engineering Coordination

• Manage engineering subcontractor activities and contractual obligations
• Coordinate complex multi-trade engineering projects
• Identify potential engineering cost savings and efficiency improvements
• Oversee engineering call-out rota coverage on rotating basis
• Attend technical meetings with clients and engineering contractors

Essential Engineering Qualifications & Experience

Core Technical Requirements

• 10+ years Building Services engineering experience
• City & Guilds Parts 1 & 2in electrical/mechanical disciplines or equivalent 17th or 18th Edition IEE: Wiring and Installationcertification
• IOSH Accreditedsafety qualification
• Technical competencyacross all building services systems:
• UPS and generator systems
• Static switches and power distribution
• Water treatment systems
• Refrigeration and air conditioning
• CHP systems and energy management

Engineering Skills & Capabilities

• Strong technical problem-solving and fault-finding abilities
• Advanced knowledge of CAFM systems operation and investigation
• Enhanced IT skills for engineering documentation and reporting
• Ability to read and interpret technical drawings and specifications
• Experience with engineering project management and coordination
• Competency in producing technical risk assessments and method statements

Leadership & Communication

• Proven ability to lead and motivate engineering teams
• Strong communication skills across all organizational levels
• Experience managing difficult technical situations and client relationships
• Pro-active approach to achieving highest engineering standards

Desirable Engineering Qualifications

• 2391 Test & Inspectioncertification
• IPAF(International Powered Access Federation) certification
• PASMA(Prefabricated Access Suppliers’ and Manufacturers’ Association) training
• Customer service training for technical client interactions
• Security vetting for financial environment engineering work

About JLL Engineering Excellence

Join JLL’s engineering team where technical expertise meets innovative workplace solutions. You’ll work with advanced building systems and technologies while developing your engineering career within our global network of technical professionals.

Multi-site Air Conditioning Engineer A leading hard services contractor specialising in Air Conditioning service and maintenance for mobile and multi residential sites has a key requirement for an up-and-coming Multi site Air Conditioning Engineer. Parking is all paid on a phone app. The Air Conditioning Engineer will be covering PPM’s and reactive breakdowns on VRV, VRF, splits, DX Systems and Chillers, across 3 sites in South East London, van provided Multi-site Air Conditioning Engineer, will be: Multi-site Air Conditioning Engineer will be servicing DX Systems; splits, VRV, VRF and Chillers
Multi-site Air Conditioning Engineer will be completing fault finding and reactive breakdowns on VRV, VRF, splits, DX systems and Chillers
Multi-site Air Conditioning Engineer will be covering 3 sites in South East London
Multi-site Air Conditioning Engineer will be paid £45k - £50k basic dependent on experience plus van plus package
Multi-site Air Conditioning Engineer will benefit from 1 in 10 callout, this is paid at £135 and has a minimum of 3hr paid if called out
Multi-site Air Conditioning Engineer, will have: Multi-site Air Conditioning Engineer will have F-gas category 1
Multi-site Air Conditioning Engineer will have NVQ level 2 in Refrigeration and Air Conditioning
Multi-site Air Conditioning Engineer will have a Full UK driving licence
Multi-site Air Conditioning Engineer will live within commutable distance from South East London
Mobile Air Conditioning Engineer: - £45,000 - £50,000, (Depending on experience) + Van + Call Out + Holiday + Overtime Please contact Nikki from Tech-People on (phone number removed) the leading recruitment business and agency within M&E and HVAC Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential

Role : Back End Developer Location : London,UK Type : Contract Job Description : The role is located in the Platform Developer Experience (PDX) tribe within the Platform Mission. The PDX Studio oversees and owns the infrastructure that cuts across all engineering disciplines.What you’ll do Execute on future VCS infrastructure strategy that is able to serve 3000+ engineers doing 100’s of thousands of builds daily and beyond
Support with Operational tasks keeping our systems healthy and uptodate
Develop and maintain our GHES(GitHub Enterprise Server) instance to enable develop software more efficiently
Drive the automation and improvements to our GHES instance across our current technical stacks.
Collaborate with Infrastructure teams across the company to ensure we have a stable VCS platform.Who you are You are an experienced engineering familiar with Linux and Networking fundamentals
You are an experience engineer having experience running/admining GitHub enterprise Server and or GitLab Server
You have experience deploying to and implementing solutions in GCP or AWS.
You believe in iteration and know that finding the right solution is more important than the first.
You like to focus on standardization and automation; always looking for ways to improve the developer experience
You have familiarity with and enthusiasm for software engineering best practices such as testing, continuous integration, and continuous deliverySkills Linux system experience
GitHub experience not just user but admin
HTTP / networking
Google Cloud (preferred) / AWS
Github (Administration / Operations) Gitlab would be advantageous (if they don’t have Github)
Git expert
AI experience is a must - we will be working on AI tooling as wellRandstad Technologies is acting as an Employment Business in relation to this vacancy

Endpoint Engineer - SCCM, Intune Akkodis are currently working in partnership with a market leading service provider to recruit an Endpoint Engineer with SME level knowledge of SCCM and Intune. The Role As the Endpoint Engineer you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well‑managed upgrade experience - backed by world‑class processes, tools, and a truly collaborative global team. The Responsibilities Act as the subject matter expert for Windows & Office Pro Plus Feature Releases
Analyse and communicate Feature Release changes to internal teams and customers
Translate new Microsoft changes into hardware and application impact assessments
Serve as the single point of contact for technical queries and escalations
Investigate deployment failures using SCCM and Intune
Own and resolve 3rd-line incidents via the Remedy queue
Implement remediation activities to enhance service performance
Present detailed Feature Release impact reports to Service Management and customers The Requirements Confidently understand and interpret Microsoft’s roadmap for Windows & Office
Communicate technical changes clearly to technical and non‑technical audiences
Deliver high‑quality advisory, consultancy, and presentations
Manage complex incidents and engage with multiple stakeholders
Work collaboratively across internal teams, customers, and third parties If you’re passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we’d love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Telemetry & Observability Engineer Contract £475-£515 p/d Inside IR35 London 3 days on site 6 month contract

We are seeking a highly skilled Telemetry & Observability Engineer to join a large-scale enterprise engineering environment focused on improving system reliability, visibility, and operational intelligence across complex distributed platforms. This role is ideal for a hands-on engineer who can go beyond using observability tools and instead design, build, and automate observability and telemetry solutions from the ground up.

You will be responsible for building and evolving telemetry pipelines and observability infrastructure across a distributed, cloud-native environment. Working closely with network, platform, and software engineering teams, you will help embed observability into engineering workflows and CI/CD processes.

Key Responsibilities

• Design and implement scalable pipelines for metrics, logs, traces, and event data across distributed systems
• Build and enhance observability tooling, including dashboards, monitoring systems, alerting frameworks, and reliability standards
• Develop and maintain telemetry solutions using OpenTelemetry and related open-source technologies
• Automate observability infrastructure using Terraform and infrastructure-as-code practices
• Integrate monitoring and observability into CI/CD pipelines and SDLC processes
• Define and support SLIs, SLOs, and alerting strategies in collaboration with engineering teams
• Promote best practices in instrumentation, monitoring, and incident response
• Work with network and platform teams to improve visibility across infrastructure and services

Required Skills & Experience

• Proven experience in observability, SRE, or platform engineering roles within complex distributed environments
• Strong hands-on experience with OpenTelemetry, including building and managing telemetry pipelines
• Experience with observability and monitoring tools such as: Grafana, Prometheus, Elastic / Splunk, Loki / Jaeger or similar
• Strong experience with Terraform or other infrastructure-as-code tools
• Solid understanding of cloud-native environments (Kubernetes, microservices, distributed systems)
• Experience working within or alongside network engineering or infrastructure operations teams
• Programming experience in at least one language such as Python, Go, or Java
• Strong understanding of SLOs, SLIs, and modern reliability engineering practices
• Strong analytical and problem-solving skills with a focus on automation and system reliability

Desirable Experience

• Experience in regulated or large enterprise environments
• Exposure to AI/ML-driven observability or proactive monitoring initiatives
• Contribution to or involvement with open-source observability projects

If this sounds like a fit, APPLY NOW!

Telemetry & Observability Engineer Contract £475-£515 p/d Inside IR35 London 3 days on site 6 month contract

Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

We’re looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You’ll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels.

This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business.

CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock.

What you’ll be doing

• Providing 1st and 2nd line application support for CMC Markets’ trading platforms
• Ensuring maximum availability and performance using a follow-the-sun support model
• Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms
• Responding to alerts and incidents across production and non-production environments
• Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required
• Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors
• Supporting releases, deployments and change activities in line with agreed processes
• Contributing to improvements in monitoring, automation, documentation and support processes
• Participating in DR and BCP testing
• Taking part in a rotational shift pattern, including some weekend on-call support

Essential:

• A proactive, self-motivated mindset with a genuine passion for technology
• 5+ years’ experience in an IT or application support environment
• 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting
• 2+ years’ experience supporting applications such as Java, .NET, Apache or IIS

Desirable:

• Experience within the financial services or trading environment
• Knowledge of Windows Server
• Familiarity with ITIL frameworks
• Exposure to market data and the FIX protocol

What you’ll get in return

• The opportunity to support high-volume, real-time trading systems used globally
• Exposure to modern monitoring and support tooling in a complex technical estate
• A collaborative, international team culture across London and Sydney
• Ongoing learning, development and career progression opportunities
• A role where your work has a direct impact on platform reliability and client experience

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

IT Field Engineer | London | Field-Based with 2 Days Office | £35,000 - £45,000 (DOE)We’re working with a client looking to appoint a hands-on IT Field Engineer to support installations, maintenance, and troubleshooting across multiple client sites, primarily within Central London. This role is well suited to someone practical and reliable, who is confident working independently on-site and as part of a wider technical team. Strong experience with UniFi hardware is essential.Key Responsibilities:

• Install, configure, and maintain network infrastructure across multiple sites
• Deliver and support Wi-Fi and internet connectivity solutions
• Configure and troubleshoot UniFi network equipment
• Carry out on-site diagnostics and resolve technical issues efficiently
• Support structured cabling, including installation, testing, and fault finding

Requirements:

• Proven experience working with UniFi network equipment (essential)
• Strong background in networking, Wi-Fi, and connectivity solutions
• Experience with structured cabling systems
• Ability to troubleshoot effectively in a field-based environment
• Full UK driving licence

This is a Monday to Friday role (typically 8am-5pm), with a mix of field-based work and two days per week in the London office.Additional Information:

• Participation in a weekend on-call rota (with additional pay)
• Occasional travel outside of London may be required
• Company vehicle may be provided depending on location

Interested? Apply now or get in touch for a confidential discussion.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting.

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer.

SALARY: Starting from£32,000 per annum + up to £8,000 Bonus + Benefits (see below)

LOCATION:Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home

JOB TYPE: Full-Time, Permanent

ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process.

JOB OVERVIEW

We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a fast-paced IT support team delivering high-quality technical support and customer service.

As a 2nd Line IT Support Engineer you will act as an escalation point for complex issues, supporting Microsoft environments including Windows, Microsoft 365 and Azure cloud services. You will also contribute to service desk operations, ensuring incidents are resolved efficiently.

The 2nd Line IT Support Engineer will collaborate with colleagues, provide VIP support, assist with field engineering tasks and contribute to continuous improvement initiatives within a structured ITIL environment.

APPLY TODAY

Ready to make your next career move? Apply Today for our Recruitment Team to review.

DUTIES

Your duties as the 2nd Line IT Support Engineer include:

• Incident Management: Log, investigate and resolve technical incidents and service requests via phone, email and live chat
• Escalation Handling: Take ownership of complex issues escalated from 1st Line support
• Microsoft Support: Provide support across Windows 10/11, Microsoft 365, Entra ID, Active Directory, Intune and Autopilot
• Cloud Administration: Assist with Azure services, DNS, DHCP and infrastructure monitoring tools
• Onboarding Support: Configure devices, user accounts and access permissions for new starters
• Vendor Liaison: Work with third-party suppliers to resolve application and system issues
• SLA Management: Manage priority tickets and ensure delivery within agreed service levels
• Documentation: Maintain accurate records, updates and technical documentation
• VIP Support: Deliver high-quality support to senior stakeholders
• Field Support: Provide onsite support when required and cover field engineer absence
• Team Collaboration: Support colleagues and contribute to a positive, solution-focused team environment

CANDIDATE REQUIREMENTS

• Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment
• Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies
• Experience with Azure administration, Active Directory and endpoint management tools
• Knowledge of ITIL processes and incident management best practice
• Ability to manage multiple priorities and work to SLAs
• Excellent communication and customer service skills
• Experience providing remote, onsite and user-facing support
• Strong problem-solving and critical thinking ability
• A proactive approach to continuous improvement and professional development

BENEFITS

• Performance based bonus (up to £8,000)
• Hybrid working (two days working from home)
• Industry renowned training and certifications (sponsored)
• Personal development time with access to Pluralsight training platform
• Discretionary company sick pay
• 23 days’ holiday plus Bank Holidays, increasing with length of service
• Day off on your birthday
• Inclusive working environment

And more!

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14629

Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

AWD-IN-SPJ

Akkodis are currently working in partnership with a market leading service provider to recruit an Endpoint Engineer with SME level knowledge of SCCM and Intune.

The Role

As the Endpoint Engineer you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team.

The Responsibilities

• Act as the subject matter expert for Windows & Office Pro Plus Feature Releases
• Analyse and communicate Feature Release changes to internal teams and customers
• Translate new Microsoft changes into hardware and application impact assessments
• Serve as the single point of contact for technical queries and escalations
• Investigate deployment failures using SCCM and Intune
• Own and resolve 3rd-line incidents via the Remedy queue
• Implement remediation activities to enhance service performance
• Present detailed Feature Release impact reports to Service Management and customers

The Requirements

• Confidently understand and interpret Microsoft’s roadmap for Windows & Office
• Communicate technical changes clearly to technical and non-technical audiences
• Deliver high-quality advisory, consultancy, and presentations
• Manage complex incidents and engage with multiple stakeholders
• Work collaboratively across internal teams, customers, and third parties

If you’re passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we’d love to hear from you.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

The Role
The Security Proxy Engineer (Mid Level) is responsible for the implementation, operation, and optimization of the enterprise proxy infrastructure that enables secure access to internal and third party services. This role supports proxy performance, resiliency, identity aware routing, consistent traffic inspection, and controlled egress IPskey enablers of regulatory compliance, security controls (encryption and inspection), and user productivity at scale.The engineer works within established proxy architecture standards, independently handling operational tasks and troubleshooting, while collaborating with senior engineers and architects on complex designs and large scale initiatives.
Your responsibilities:
Implement, configure, and maintain enterprise proxy and secure web gateway services under defined standards.Manage proxy policies for web access control, traffic inspection, TLS decryption, and egress IP enforcement.Execute routine operational tasks including configuration changes, upgrades, patching, and vendor recommended updates.Monitor proxy service health, availability, and performance, identifying and resolving user impacting issues.Perform root cause analysis for proxy related incidents and participate in incident response and post incident reviews.Assist with capacity planning and resiliency testing activities, escalating risks when thresholds are approached.Ensure proxy configurations consistently enforce security policies aligned with organizational standards.Support compliance activities by maintaining logging, retention, and inspection settings as required.Provide proxy logs, traffic analysis, and technical input for security investigations and audits.Implement and maintain identity aware proxy policies integrating with identity providers and authentication systems.Support onboarding of new applications and SaaS services, validating compatibility with proxy inspection.Troubleshoot application access issues related to proxy routing, certificates, or inspection policies.Maintain operational documentation, configuration standards, and troubleshooting runbooks.Collaborate with network, endpoint, IAM, cloud, and security teams to deliver stable proxy services.Escalate design gaps, operational risks, or recurring issues to senior engineers or architects.
Your Profile
Essential skills/knowledge/experience:
6 years of hands on experience supporting enterprise proxy or secure web gateway platforms.Strong understanding of HTTP/HTTPS, TLS, certificates, encryption, and decryption processes.Experience implementing and managing proxy policies for traffic inspection, filtering, and outbound control.Solid foundation in networking fundamentals (TCP/IP, DNS, routing, load balancing).Proven ability to troubleshoot complex proxy related user access and performance issues.Experience working in production environments with change management and uptime requirements.Ability to work independently on operational tasks within established architectural guidance.Desirable skills/knowledge/experience:Experience with cloud delivered proxy or hybrid proxy environments.Familiarity with identity centric access models, SSO, and device or user based policy enforcement.Exposure to automation or scripting for proxy configuration or monitoring.Working knowledge of compliance or regulatory requirements affecting outbound traffic and data handling.Experience supporting globally distributed user populations.Vendor specific proxy or network/security certifications.

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, East London, Essex. We are recruiting for experienced and forward thinking Multi-Skilled Shift Engineer. This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression.

We are currently seeking Multi-Skilled Shift Engineer. This is a very exciting time to join a growing company regarded as experts in their industry, with opportunities for employees to develop within their role.

Work Pattern:

• 39.82 hours per week
• Shifts rotating every 02 weeks between days and nights
• Day Shift - 05:45 - 18:15
• Night Shift - 17:45 - 06:15

The role:

• Reporting to the Asset Care Lead
• Follow GMP, SHE and Engineering procedures
• Support production prioritising safety, quality and production output
• Comply with legislative and statutory requirements
• Demonstrate company values and follow company policies at all times

Key areas of responsibility:

• Complete work orders / jobs allocated to you on the CMMS system on daily basis.
• Carry out maintenance works according to site safety procedures and risk assessments
• Follow and comply with the company stores policy
• Identify and raise requisitions for spares used through the operations administrator
• Complete allocated PPM tasks and submitted PPM reports to the Asset Care Lead
• Problem solve and trouble shoot issues specific on individual production equipment to help the plan performance to reach KPIs
• Carry out continuous improvement tasks identified
• Supervise contractors on site for specific task and take responsibility for them whilst on site
• Issue and close work permit if authorised to do so
• Use workshop tools and equipment to carry out repair works as per safe working procedures
• Complete installation works as and when required related to site improvements
• Always maintain tools and equipment in the workshop in good working order
• Comply with site technical and food safety standards
• General housekeeping duties for workshops and common areas covered by engineering
• Maintain critical infrastructure on site as required

Qualifications/Experience required:

• Electrical and Mechanical qualified within the following range
• Degree /HND/HNC/OND/ONC/Btech or level 3 NVQ or above
• 18th edition wiring regulation, City & Guilds 236/2360 parts 1,2 and C (electrical installation or similar)
• Experience working on mechanical and electrical aspects of machines and setting up of production equipment
• FLT licence
• PC/IT literate
• Relevant experience or certification in machine operation / Engineering operations
• Proven industry experience in a manufacturing or production environment
• IOSH or equivalent safety certified

If you are interested please apply directly or call Tom Kurczab at Right Match Recruitment Group.

INDTKJOBS

£550–£650 per day | Outside IR35 | 6 Month Contract | Remote Overview An exciting opportunity has arisen for a Senior DevOps Engineer to join an established project delivering within a modern, cloud-first environment. You’ll be joining a lean, high-performing team, where DevOps is central to delivery not an afterthought. This role offers a high level of ownership, with the opportunity to shape infrastructure, improve reliability, and influence engineering best practices across the wider team. We’re looking for someone with deep Azure and Terraform expertise, who is comfortable operating in a hands-on capacity, while also mentoring others and driving improvements across CI/CD, observability, and security. Role & Responsibilities Design, build, and manage Azure infrastructure using Terraform, including modules, state management, and pipelines Develop and maintain CI/CD workflows (GitHub Actions, Azure DevOps or similar) Improve platform reliability, observability, and security across environments Take ownership of infrastructure and deployment processes within a fast-moving delivery team Collaborate closely with engineers to embed DevOps best practices and scalable patterns Mentor team members on infrastructure, automation, and platform engineering principles Identify and address performance bottlenecks, risks, and areas for improvement Contribute to a culture of continuous improvement and automation-first thinking Skills and Experience Experienced DevOps Engineer Strong hands-on experience with Terraform and Azure (AKS, networking, identity, storage) Solid experience building and managing CI/CD pipelines, ideally within Azure DevOps Strong scripting capability (Bash, Python, or PowerShell) Experience implementing monitoring and observability solutions (e.g. Prometheus, Grafana, Azure Monitor) Ability to operate in a hands-on role within a small or fast-paced team Strong communication skills and experience working collaboratively with engineering teams Desirable Azure certifications (AZ-400, AZ-104) Experience with policy-as-code (OPA, Sentinel) and secrets management

Excellent opportunity for an experienced Infrastructure Engineer to join a London-based International Bank as their new Senior Infrastructure Engineer. The successful candidate will be in the crucial position to build and lead the team to support key applications and troubleshoot any critical issues.

Key Responsibilities:

• Develop, execute and oversee procedures, policies and related training plans for project management and infrastructure administration.
• Owner of IT infrastructure technical framework and manage and establish priorities for maintenance, design, development and analysis of entire infrastructure, including server, storage, database, application, network, desktop, system monitoring.
• Conduct research and recommend changes in services, products, protocols and standards to support development efforts and infrastructure procurement. Maintain the IT management infrastructure and controls, considering legislative and regulatory requirements as well as Head Office standards and policies and industry best practices provided by eg ITIL and COBIT.
• Supervise IT Team and lead, direct and utilize knowledge on best practices in area related to infrastructure. Ensure that IT operations meet the required security and service levels along with other relevant corporate objectives. Control, monitor, and solve deviations from the normal IT service.
• Define, implement and manage IT Disaster Recovery and technical solution for organization.
• Defines and contributes to the principles that guide technology decisions .
• Designs and contributes to the implementation of an application and infrastructure architecture based on business requirements and IT strategies, as well as to rectify gaps and pain points within the current state
• Assesses the capacity and resource utilization of application and search tools, components, network, application platforms, application/integration/database Servers, storage, security and management hardware and software. Responsible for developing, implementing, maintaining and monitoring technical solutions on network, telephony, server, storage, desktop, and application as per approved IT architecture or proposal
• Report and prepare strategies to maintain server infrastructure.
• Ensure apt security levels on network, infrastructure and Servers are maintained.
• Create and modifies the designs and architectures by reviewing end-user topology, security, performance, and interoperability requirements
• Ensure to practice IT asset management inclusive of component inventory maintenance and associated documentation.
• Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure.
• Perform feasibility studies for different upgrade projects, conversions and improvements
• Consults on application or infrastructure development projects to fit systems or infrastructure to the technical architecture.
• Communicate IT management systems and controls to other groups as appropriate.
• Implement day-to-day IT checks and operational procedures on duty according to defined standards processes and procedures.
• Maintain relevant IT support process or procedure.
• Produce IT support management reports regularly.
• Ability to handle pressure and work effectively in demanding situations.
• Provide out of hours support if there is incident or other scheduled works.
• Answer phone call in case of emergency

Experience:

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, System Analysis or a related field. Or equivalent work experience.
• Typically has 7-10 years of experience in multiple IT areas with 2-4 years of relevant domain experience (data, network, application, systems, etc.).
• Requires advanced to expert level knowledge and understanding of architecture, application design, system engineering and integration.
• Experience with network, VMware, HP server, windows Active Directory domains and windows server operating systems, storage management, data backup solution, information security, and IT governance. CCNA, MCSE, VCP certification preferred
• SQL server database administration and Scripting.
• Experience with Business Intelligence tools advantageous.
• Highly effective communication skills, both written and verbal

Interested? Please Apply!

Mandarin Speaking Mandarin Infrastructure Engineer Windows VMware Server Servers Storage Network Networks Applications Integration Security Hardware Software SQL Server Technical Solutions Architecture Application Design System Engineering HP Server Windows Active Directory Window Server Operating Systems CCNA CCNP CCNJ MCSE VCP

Senior Azure DevOps Engineer
Watford, Hybrid working (3 days per week on site)
up to £60k + strong benefits

A Senior Azure DevOps role, working centrally within this Non-Profit education group, with a remit to mature the DevOps capability. Working within a new PMO this key role will work with the existing DevOps Team, Development and SaaS partners, Project and Programme delivery and Senior stakeholders in the continued rollout of Azure Cloud and a suite of applications, transforming digital services.

Supporting both project deliveries and providing Application support the role will also look at on-prem and Azure cloud Database infrastructure managing SQL related queries, addressing automation and helping resolve complex issues around integration.

You will be joining as the group builds a new PMO function and this role will collaborate with them in designing systems and supporting the road-map development of applications.

Essential Technical skills:

• Experience of Azure Cloud DevOps
• SQL Server
• Database management and optimisation
• MS BI reporting tools
• APIs, systems integration
• SharePoint

The ideal candidate will hold Azure and DevOps accreditations and be confident in leading the enterprise-wide approach to DevOps. Experience in MI reporting within a complex organisation would also be an advantage.

In return you’ll have the full support of a friendly, dynamic team and the opportunity to bring your ideas to the role. Training and development are at the heart of this organisation so you’ll be actively encouraged to further upskill your technical capability.

There is a good benefits package including free parking, generous pension, flex working, generous holiday allowance, early finishes on Fridays and hybrid working.

For further information please send your CV in application.

DevOps Engineer Location: London (Hybrid) | Salary: £55,000 – £70,000 + Benefits We’re currently working with a growing London-based technology business looking to hire a DevOps Engineer to help scale and improve their cloud infrastructure and deployment capability. This is a great opportunity for someone with solid DevOps fundamentals who wants to step into a role with real ownership, modern tooling, and strong collaboration with engineering teams. What you’ll be doing: \* Building and improving CI/CD pipelines \* Supporting and maintaining AWS cloud infrastructure \* Working with Docker and Kubernetes environments \* Implementing Infrastructure as Code (Terraform or similar) \* Monitoring systems and improving performance and reliability \* Collaborating closely with developers to streamline deployments What they’re looking for: \* Experience in a DevOps or Cloud Engineering role \* Strong exposure to AWS \* Experience with CI/CD tools (GitHub Actions, Jenkins, GitLab CI etc.) \* Hands-on experience with Docker and/or Kubernetes \* Knowledge of Terraform or other IaC tools \* Linux and scripting skills (Python or Bash) Nice to have (not essential): \* Experience with monitoring tools (Prometheus, Grafana, CloudWatch) \* Exposure to hybrid or on-prem environments \* Understanding of cloud security best practices What’s on offer: \* £55,000 – £70,000 salary \* Hybrid working (London-based) \* Opportunity to grow within a developing DevOps function \* Collaborative, engineering-led environment \* Real input into tooling and platform direction If you’re a DevOps Engineer looking to take the next step in your career and work with modern technologies in a supportive environment, apply now or get in touch for more details

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Our diverse team spans the globe, offering career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Our studios are among the world’s leading motion picture and television production facilities, engaging audiences and transporting them to new worlds. The magic happens in our Studio Operations group, which encompasses soundstage rentals, events, design, culinary, construction, landscaping, and more. Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

Your New Role

We’re thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).

As part of the Technical Services department, you’ll maintain all show-related aspects of the Studio Tour, including lighting, sound, video, sets, props, and show control systems. Collaborating closely with original filmmakers and select suppliers, you’ll ensure the Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.

Core Responsibilities

• Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
• Support the delivery, maintenance, and continuous improvement of all show systems.
• Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
• Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
• Deputise for the management team as needed, ensuring continuity of technical leadership.
• Maintain operational competency across all technician roles, leading by example to support team resilience and credibility.
• Promote a strong health and safety culture within the Technical Services Team, ensuring compliance with risk assessments and safe systems of work.
• Champion show quality and guest experience by proactively identifying and resolving technical issues that may impact presentation standards.

Key Skills & Qualifications

• Proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, attractions, or live experience industry.
• Demonstrable expertise in show technical systems, including show control and networked lighting systems.
• Familiarity with electrical systems and wiring.
• Experience in an operational and customer-facing environment with significant public interaction.
• Experience supporting the management and development of team members is advantageous.
• Up-to-date knowledge of relevant statutory and legislative regulations.
• Strong practical knowledge of Health & Safety regulations and safe working practices.
• Proficient in Microsoft Office and strong IT skills.
• Ability to collaborate effectively while remaining flexible in a dynamic operational environment.
• Excellent organizational and planning skills.
• Understanding of work order/facilities management systems and workflows.
• Proficient with workshop machinery and health and safety processes.

Advantageous Qualifications

• Training in temporary electrical systems (BS7909).
• IOSH Qualified.
• Working knowledge of ADIPS and HSG175 standards.
• Engineering competency across electrical, mechanical, and pneumatic systems.
• IPAF 3a/3b and forklift certification.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a mix of early, mid, and late shifts, including weekends, to support the Tour’s operation, as well as overnight shifts for maintenance work.

Onsite Working: This role is advertised as onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs, with reasonable notice.

How We Get Things Done

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, we encourage you to explore our accessibility resources for guidance.

Working in a busy and vibrant Financial / Banking environment, candidates will have a minimum of 2+ years Red Hat Linux systems Administration with some Scripting - Bash / Python - and ideally some SQL / Database knowledge.

Job Overview

You will be providing 1st, 2nd & 3rd line Linux technical support, troubleshooting, and maintenance for Linux-based systems and requires excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based servers and systems. This is a key role with huge scope to learn new skills.

Responsibilities and Duties

• Monitor and support live trading platforms during operational hours.

• Participate in a support rota of early/late shifts supporting exchange hours 7am - 6.30pm to provide 1st and 2nd line support for IT infrastructure.

• Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients.

• Assist in the installation, configuration, and maintenance of Linux-based servers and systems.

• Perform regular system updates, patches, and upgrades to ensure systems are secure and up-to-date.

• Responsible for implementing out of hours changes.

• Assist with the on-boarding of new platforms and undertake final support signoff.

• Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc).

• Assist the Linux or DevOps team with projects as appropriate.

• Identify where we can improve processes and highlight where potential automation improvements can be made.

• Ensure that all policies, procedures, and documentation are kept up to date.

• Out-of-hour’s work will be required on occasion, including ad-hoc datacentre visits.

Required Skills/Experience

• 5+ years working in a Red Hat Linux environment troubleshooting Linux servers and applications. RedHat/Rocky Linux preferable but not essential.

• RHCSA or similar is advantageous but not required.

• Solid understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems lifecycle etc.)

• Experience monitoring/optimising system performance, troubleshoot issues, and implement solutions to enhance overall efficiency.

• Scripting on Linux systems bash / python desirable.

• Experience with virtualisation technologies (e.g. VMware)

• Knowledge and experience of application delivery technologies such as TCP/IP, LAN networking (DNS, HTTP(S), Web Sockets, SFTP).

• Prior experience using a ticketing system within a helpdesk environment.

• Experience using and / or administering IT monitoring systems such as Nagios or SolarWinds.

• Experience with a version control system such as GitLab.

• Cloud / AWS experience a bonus.

• SQL database experience a bonus.

• Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills.

Role Title / Position: Software Development Engineer Type : Contract Duration:12 months Location : London (EC2A 2FA), UK Hybrid / Onsite : 5 days required onsite. Job Description: Must Haves : \* Strong backend experience (Java) \* Infrastructure as Code experience (AWS CDK preferred) \* Deep AWS knowledge \* Understands how AWS deploys and manages infrastructure \* Experience operating production systems \* Availability \* Metrics \* Alarms \* Incident awareness \* Strong understanding of distributed systems \* Comfortable making independent production changes \* Familiar with: \* DNS \* TLS \* Load balancing (conceptual understanding is required) What You'll Do • Design, build, and deploy backend services and infrastructure that power Prime Video's network edge • Work on Operational Efficiency and maintaining availability and security • Participate in on-call rotations and operational excellence practices Basic Qualifications • Professional software development experience • Proficiency our two primary languages (Java, TypeScript) • Experience designing and building distributed systems or backend services • Experience with cloud infrastructure (AWS — e.g., Ec2, NLB, ElastiCache, Lambda, DynamoDB) • Experience with infrastructure-as-code (AWS CDK) • Strong understanding of networking fundamentals (DNS, HTTP/TLS, load balancing) • Experience operating and maintaining production software, including monitoring, alarming, and incident response • Linux/UNIX proficiency (command-line tools, shell scripting) Preferred Qualifications • Experience with high-throughput, low-latency systems at scale • Advanced coding skills including concurrency, profiling, and performance optimisation • Experience with CI/CD pipelines and deployment automation • Familiarity with edge computing, request routing, or content delivery architectures • Experience with security at the network edge (DDoS protection, authentication protocols, TLS termination) • Demonstrated best-practice software engineering: unit testing, code reviews, refactoring, continuous deployment L5 Expectations • Responsibly leverages AI, using it effectively for high productivity without compromising availability or OE burden • Owns and delivers medium-complexity features independently with minimal guidance • Writes high-quality code and uses Agents to write high quality code and participates actively in code reviews • Operates effectively in ambiguous situations and asks the right questions to unblock themselves • Contributes to operational excellence — dashboards, runbooks, alarm tuning • Communicates clearly with the team on progress, blockers, and technical trade-offs Thanks

Job Title: M&E QA Engineer Location: Poplar, East London (E14) Contract Type: Site-Based, Long-Term Working Pattern: Monday to Friday Day Rate: £200 – £250 Role Overview An experienced M&E QA Engineer is required for a residential development project in East London. The role will focus specifically on 1st and 2nd fix electrical works, ensuring all installations are delivered to a high-quality standard and in full compliance with project specifications, drawings, and relevant regulations. You will be responsible for monitoring quality on site, identifying defects, and ensuring all electrical works progress correctly through inspection, testing, and sign-off stages. Key Responsibilities \* Carry out QA inspections of 1st fix and 2nd fix electrical installations \* Ensure works are installed in accordance with drawings, specifications, and applicable standards \* Monitor workmanship quality and compliance across all electrical activities \* Identify defects, non-conformances, and ensure timely rectification and close-out \* Maintain detailed QA records, inspection reports, and snagging documentation \* Liaise with subcontractors and site teams to resolve quality issues efficiently \* Support testing, inspection, and commissioning activities where required \* Ensure all works meet required standards prior to handover stages Requirements \* Proven experience as an M&E QA Engineer \* Strong background in residential electrical installations (1st and 2nd fix) \* Good understanding of electrical building services and installation standards \* Ability to read and interpret electrical drawings and specifications \* Strong attention to detail with a quality-driven approach \* Experience working on fast-paced construction sites \* Familiarity with UK electrical standards and compliance requirements