Cloud Engineer Observability/APM/CMM (Inside IR35)6-month contract
Location: Leeds (Hybrid, 1-2 days per week on-site)
Rate: 400- 500 per day (Inside IR35)

We are supporting a major IT service provider who are looking for a skilled Cloud Engineer specialising in Observability, APM, and Cloud Monitoring & Management (CMM).

You’ll focus on monitoring, performance, reliability, and visibility across cloud platforms, helping improve service health and customer experience.

Key responsibilities:

• Design and implement cloud observability solutions
• Build and operate APM and monitoring platforms
• Implement logging, metrics, tracing, and alerting standards
• Support incident management, root cause analysis, and service improvement
• Optimise performance, availability, and reliability across cloud environments
• Work closely with Cloud, DevOps, and Service teams

Key skills & experience:

• Strong cloud engineering background (Azure and/or AWS)
• Observability, APM, and CMM experience
• Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus)
• Experience designing alerting, dashboards, and SLOs
• Understanding of ITIL, service operations, and MSP environments
• Infrastructure as Code and automation experience beneficial

Further information available upon application.
Please contact (url removed) or call (phone number removed) for more information.

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Data centre Server engineers

Required: ASAP -

Duration: rolling contract end of 26 and beyond

PAYE Basic £19.85 per hour OT rates available at x1.5 & x2

Bank of America: 2 King Edward Street - London EC1A 1HQ

Bank Of America

• Break fix server engineer working on HP, Dell and IBM servers, Server provisioning, Rack, stack and configure servers.
• Support Trainee DC Engineers when required.
• Troubleshoot hardware faults and arrange replacements.
• Install and decommission redundant equipment.
• Provide expert hardware support.
• Responsible for proactive updating of customer and resolution of service.
• Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre.
• Liaise with onsite support engineers and within other sites.
• Manage all incoming calls, emails to the data centre support function.
• Liaise with third party suppliers to report and escalate customer problems.
• Respond to customers within agreed SLA.
• Follow escalation processes; tickets to support management and other teams as required.
• Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.

Working on a shift rota:

• Early - 07:00 to 14:30
• Late - 14:30 to 22:00
• Week night - 22:00 - 07:00
• Weekend day - 07:00 - 19:00
• Weekend night - 19:00 - 07:00

We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.

Summary of the IT Operations Manager role

Salary: £50,000 - £60,000 per annum
Location: Northampton
Type of Contract: Permanent
Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm
Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events

Responsibilities of the IT Operations Manager

• Oversee and optimise the day-to-day operations of the company s IT and infrastructure.
• Lead, mentor, and develop the IT team, including performance management, upskilling in automation, and ongoing training.
• Provide technical support and troubleshoot system and network issues.
• Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms.
• Participate in internal and external IT audits to ensure compliance.
• Develop, document, and continuously improve IT processes and procedures.
• Identify, assess, and manage operational and security risks.
• Manage IT vendors, contracts, and software licences effectively.
• Prepare and present monthly management and performance reports.

Requirements for a successful IT Operations Manager

• Proven experience managing IT operations and leading a technical team.
• Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
• Technical expertise in networks, servers, and operating systems.
• Experience supporting Windows environments, SQL Server, and Active Directory.
• Demonstrated experience in IT infrastructure planning, development, and optimisation.
• Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
• Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.

Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors.

Check out our website and our jobs page for our latest vacancies in your area.

To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter.

Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion.

We are recruiting for a Break Fix Engineer for a leading IT Service provider based in London (EC1)
The role:

• Break fix server engineer working on HP, Dell and IBM servers, Server provisioning, Rack, stack and configure servers.
• Support Trainee DC Engineers when required.
• Troubleshoot hardware faults and arrange replacements.
• Install and decommission redundant equipment.
• Provide expert hardware support.
• Responsible for proactive updating of customer and resolution of service.
• Co-operate and work closely with all members of the support team to ensure efficient, productive and high quality technical support and customer service to customers within the live Data Centre.
• Liaise with onsite support engineers and within other sites.
• Manage all incoming calls, emails to the data centre support function.
• Liaise with third party suppliers to report and escalate customer problems.
• Respond to customers within agreed SLA.
• Follow escalation processes; tickets to support management and other teams as required.
• Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.

Working on a shift rota:

• Early - 07:00 to 14:30
• Late - 14:30 to 22:00
• Week night - 22:00 - 07:00
• Weekend day - 07:00 - 19:00
• Weekend night - 19:00 - 07:00

This is an umbrella contract, the role is Inside IR35

Oracle DBA - Sheffield - 6 months - Inside IR35

My client a leading Telecoms Company is looking for an Oracle DBA Administrator to join their Enterprise Cloud Services Infrastructure team. The successful candidate will be responsible for incident management and change implementation across key technical areas, with a focus on Oracle Database and MySQL Server technologies.This is a hybrid role with flexibility to work from either Birmingham or Sheffield.

You will play a critical role in delivering robust technical support to meet customer KPIs and SLAs, while actively contributing to continuous improvement initiatives using CI methodologies.

Key Responsibilities:

• Provide expert-level support for Oracle DB and MySQL Server within a large-scale enterprise environment.
• Manage and resolve incidents, implement changes, and troubleshoot complex technical issues.
• Ensure high availability and performance across Client’s database estate, which includes over 1000 databases hosted on 1500+ Servers.
• Collaborate with cross-functional teams to maintain and enhance Legacy and modern database systems.
• Apply CI (Continuous Improvement) practices to identify inefficiencies and drive operational enhancements.

Required Skills & Experience:

• Strong hands-on experience as an Oracle DBA, with a solid understanding of MySQL Server.
• Proven ability to own and resolve technical faults within enterprise cloud infrastructure.
• Familiarity with the latest versions of Oracle and a proactive approach to learning new database technologies.
• Experience working in large-scale environments with complex support structures.

If the role aligns with your experience please apply with your updated CV

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract.

Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement.

You’ll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you’ll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture.

Key responsibilities -

• Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals
• Establish and maintain strong service governance frameworks, including SLAs, XLAs, OLAs and KPIs
• Lead, coach and inspire service management teams, creating a high-performance and customer-focused culture
• Act as the senior escalation point for major incidents, providing leadership during high-impact events
• Define and deliver the service improvement roadmap, driving continuous optimisation and innovation
• Partner with senior business stakeholders to ensure services evolve in line with organisational priorities
• Lead vendor and supplier management, including performance reviews and risk management
• Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity)
• Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls
• Champion user experience, service integration and digital service maturity

What success looks like -

In the short term, you will:

• Establish regular and effective supplier performance reviews
• Embed user experience at the heart of service delivery
• Develop and execute continuous improvement plans
• Ensure core IT services are delivered efficiently and reliably
• Achieve compliance with ISO and CE+ control requirements

In the medium term, you will:

• Align IT service performance directly to business outcomes
• Reduce major incidents and improve first-time resolution rates
• Improve service experience metrics (e.g. CSAT, NPS)
• Strengthen supplier performance and reduce operational risk
• Deliver measurable progress against service maturity and innovation roadmaps

What you’ll bring -

• Proven experience leading large-scale IT service delivery and operations
• Strong stakeholder management skills, with the ability to influence at senior level
• Deep expertise in incident, change and supplier management, including leadership during major incidents
• Experience managing complex service portfolios, budgets, and sourcing models
• A strong governance mindset with a focus on risk, resilience and compliance
• A passion for continuous improvement and service excellence

Essential qualifications & experience -

• Senior service management certifications (e.g. ITIL Expert, ISO/IEC 20000, COBIT , SIAM or equivalent)
• 10+ years’ experience in IT service management or operations leadership
• Demonstrated experience managing large service delivery teams and external vendors

Desirable experience -

• Cloud service management experience (Azure and/or AWS)
• Experience working in Agile and DevOps environments
• Implementation of XLA and XPI service measurement approaches

FinOps Engineer - Contract (Inside IR35)
Location: Leeds (Hybrid, 1-2 days per week on-site)
Rate: 400- 500 per day (Inside IR35)
6-month contract

We are supporting a major IT service provider looking for an experienced FinOps Engineer to support cloud cost optimisation and platform delivery.

You’ll be responsible for running AWS environments and building & operating new Azure landing zones, ensuring cost control, governance, and operational best practice across both platforms.

Key skills & experience:

• Strong FinOps experience across cloud platforms
• AWS run / operational expertise
• Azure landing zone design, build & operation
• Cost optimisation, governance & reporting
• Experience working within an MSP environment
• Ability to work with engineering and service teams

Further information available upon application.

Please contact (url removed) or call (phone number removed) for more information.

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Job Title: Shift Engineer (Mechanical or Electrical Bias - M&E)

Location: Welwyn Garden City
Site: Prestigious Data Centre
Employer: Leading Facilities Management Company

Salary: £52,000 - £53,500 + excellent package (dependent on experience)
Shift Pattern: Continental Shift - Days & Nights
* 7am - 7pm
* 7pm - 7am

The Role

We are currently recruiting for a Shift Engineer (Mechanical or Electrical bias) to join a well-established and highly reputable FM provider, working on a prestigious data centre in Welwyn Garden City.

This is an excellent opportunity for a Level 3 qualified engineer looking for long-term stability, strong earning potential, and career progression within a company that actively promotes from within.

Key Responsibilities

• Working as part of a dedicated on-site engineering team

• Carrying out planned preventative maintenance (PPMs) and reactive maintenance

• Managing PPM schedules, logbooks, and statutory compliance

• Ensuring critical systems are maintained to a high standard in a data centre environment

• PPM tasks to include (but not limited to):

  • Emergency lighting
  • Fire alarm systems
  • General lighting
  • AHUs & FCUs
  • Plant room inspections
  • Associated building services equipment

Requirements

Mechanical or Electrical qualifications (Level 3 essential):

• NVQ Level 2/3 in Electrical Installations, Mechanical Engineering, or Plumbing OR
• City & Guilds Level 2/3 in Electrical Installations, Mechanical Engineering, or Plumbing

Electrical bias only:

• 18th Edition (essential)
• 2391 Testing & Inspection (desirable)

Ideal Candidate

• Mechanical or Electrical bias with a strong building services background
• Comfortable working in a critical environment (data centre experience advantageous)
• Client-facing and professional in approach
• Well-organised with strong compliance awareness
• Experience on healthcare or critical-site contracts is beneficial but not essential

Join a team at the heart of the global economy! The Department for Business and Trade (‘DBT’) bring an exciting opportunity for Senior Platform Engineers to work on critical platforms that support how digital services are built and operated across the organisation. You will contribute to scaling a major AWS global product platform and provide development teams with the tools they need to build, deploy and operate services effectively. £63,824 - £83,778 (dependant on location) plus 29% pension contribution and other excellent Civil Service benefits. Flexible, hybrid working from 7 UK locations.

About DBT

The Department for Business and Trade (DBT) is the department for economic growth. The Government Digital and Data (GDaD) directorate develops and operates tools and services to support businesses to invest, grow and export, creating jobs and opportunities across the country.

Aout role

DBT have now successfully completed the migration of DBT services from GOV.UK PaaS to a new developer platform in AWS. Now, they’re entering the next phase: evolving this platform into a full Platform-as-a-Service (PaaS) offering.

Are you ready to help shape the future of digital delivery at DBT?

We’re looking for Platform Engineers to help DBT build the most performant, secure and feature-rich hosting environment possible, one that puts developer experience front and centre. This is your chance to be part of something transformative, where your work will directly impact how digital services are built and run across government.

If you would like to find out more about the role, the Platform Engineering team and what it’s like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually ‘meet the team’ on Tuesday 17th February at 12:30pm.

Follow application page for instructions to book your virtual seat.

Responsibilities

As a Senior Platform Engineer, you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI/CD (continuous integration/continuous delivery) pipelines.

You’ll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. You’ll help build and scale our global product platform and participate in an on-call rota for which you will receive an additional allowance.

Specific projects the team are working on include rolling out an observability tool to enhance system monitoring and incident response, streamlining deployment processes to reduce downtime and speed up feature delivery, and developing a CLI tool to automate tasks and boost developer productivity.

Tech stack includes:

• Amazon Web Services
• Azure
• AWS CodePipelines and AWS CodeBuild
• Terraform & AWS Copilot (CloudFormation)
• Elastic Container Service (ECS) and Elastic Container Registry (ECR)
• ElasticSearch/OpenSearch
• Python and Django framework
• PostgreSQL as a service (Amazon RDS)
• Sentry
• Redis/Elasticache

Essential experience

• Cloud experience with either Amazon Web Services, Azure or Google Cloud
• Ability to build code-defined, reliable and well tested infrastructure on top of cloud computing systems - IaC (e.g. Terraform, AWS Copilot, CloudFormation, Pulumi)
• Experience and fluency in one or more programming languages to write clean and effective code (e.g. Python/Django/Java)
• Knowledge of Linux/Unix fundamentals and TCP/IP networking
• Ability to see user impact in the infrastructure and platform changes, including a drive to improve the Developer Experience at every turn
• Exposure to code testing / knowledge of TDD
• Experience working in an Agile environment and designing solutions to complex technical problems independently

Desirable experience

• Experience in designing and implementing Docker images through containerisation
• Experience in prototyping through reuse of existing Open-Source components

Benefits

In return, you can expect a planned, transparent progression with learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity, plus the following benefits:

• An excellent Civil Service pension scheme starting at 28.97% employer contribution
• Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham & Salford including options for condensed hours. Minimum 40% office based.
• Best-in-class training and development tailored to your role with study days and certifications expensed
• Annual leave starting at 26 days per annum plus statutory bank holidays rising to 33 days with service

Salary

Salary is dependent on location and technical skills as assessed at interview.

London based range: £67,575 to £83,778

National range: £63,824 to £80,158

Further information:

• Apply at your earliest convenience, no later than 12pm (noon) 23rd February.
• This role requires you to undergo SC clearance where the requirement is to have been present in the UK for at least 3 of the last 5 years.
• DBT does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

If you are an experienced Platform or a DevOps Engineer with the ability to build reliable and well tested infrastructure on top of cloud computing systems and looking to impact a function that will make a real difference to the UK economy, then apply today or contact Zymante Gintalaite (Zee) at Inspire People in complete confidence for further information.

We are recruiting for a Technology Resilience Architect for a leading IT Service provider in one of their UK Office locations.

We are currently seeking an experienced professional to join our team in the role of Technology Resilience Lead Enterprise Architect.

The ideal candidate is passionate about technology resilience, with knowledge of how the ways that a service is designed, built, and run contribute to overall resilience. They will work on the big global resilience initiatives and play a key role in uplifting the quality and availability of service for our customers.

Responsibilities:

Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture.

Collaborate with Technology teams on building best practice resilience design patterns and solutions, for re-use.

Build strong feedback loops from production incident data to the best practice for designing, engineering and running Technology services.

Help to grow resilience skills within Technology teams.

Contribute to architecture and designs for central resilience services and tooling to enable resilience activity visibility.

Lead the thinking on approaches to improve resilience and how resilience gaps should be catered for within the organisation.

The ideal candidate:

We are looking for a committed team player, who is passionate about technology and focused on business outcomes:

• With an appetite for learning new technologies quickly, you are happy working on deep technical problems, collaborating with subject matter experts to agree solutions.
• You have experience working in an area of technology resilience and / or service availability.
• You have a passion for technology resilience and want to accelerate adoption of new resilience techniques in a safe and secure way.
• You are comfortable writing architecture / strategy papers and presenting to senior managers.
• You enjoy working in a global team, valuing the cultural and professional diversity that this brings and will contribute to a high performing team by embracing new ways of working, such as DevOps & SRE.
• You inspire other architects through innovation, sharing knowledge and are keen to mentor and help your colleagues to grow in all aspects of their career.
• You communicate clearly and concisely, with the ability to explain complex technical problems in a simple way to a wide range of stakeholders.
• You are comfortable professionally challenging the assumptions and ideas of others, even senior management, to ensure the best outcomes are achieved.
• You bring an engineering mind-set to designing solutions, helping to achieve operational scale as well as system reliability.

Essential skills

• Senior engineer / architect in some or all of these technology domains: Application, Infrastructure / Cloud, Security, Data.
• Technology resilience specialist.
• Desirable skills / experience:

We are building a strong Technology Resilience Architecture team, with a blend of skills. The candidate will have experience and expertise in some of these areas:

• Application architecture
• Infrastructure / Cloud architecture
• Microservices architecture
• DevOps
• Container architecture
• Infrastructure as Code and Automation
• CI/CD pipeline and Automated Testing
• SRE / Production Support
• Implementation of SLOs, SLIs and Error Budgets
• Observability (Logging, Monitoring, Telemetry, Metrics)
• Chaos Engineering
• FMEA / Scenario testing
• Strategy author
• Banking experience
• Global organisation experience
• Data analysis / AI on large data sets, drawing conclusions and insights.
• IT Service Management

Additionally, knowledge of the ServiceNow platform would be very beneficial, especially the Continual Improvement Management (CIM) and Integrated Risk Management (IRM) modules.

This is an umbrella contract, the role is Inside IR35

VoIP Support Technician - Sheffield
* Excellent opportunity to join a growing IT and telecoms organisation supporting a varied customer base.
* Sheffield-based, full-time permanent role providing technical support across VoIP and network services.
* Hands-on position focused on VoIP platforms, network troubleshooting, system monitoring, and customer support.
* Salary range £26,500-£30,000 (DOE) within a supportive, technically focused team.
* To apply, please email

Who is the client?
Our client is an established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment.

What will you be doing?
As a VoIP Support Technician, you’ll provide technical support for VoIP and telecoms services, acting as a key point of contact for customer issues. You’ll diagnose and resolve VoIP and network-related problems, monitor system performance, carry out regular checks and updates, and ensure services remain reliable and efficient. You’ll work closely with the wider technical team, maintain accurate case documentation, and proactively identify opportunities to improve customer systems and service delivery.

What will you need?
* Proven experience supporting VoIP systems and telecoms services
* Strong understanding of networking fundamentals and troubleshooting
* Experience using network diagnostic and analytics tools
* Excellent problem-solving skills with strong attention to detail
* Clear, confident communication skills with non-technical users
* Ability to manage multiple support issues independently
* Commitment to delivering a high standard of customer service

What would be desirable?
* Experience in an IT support or MSP environment
* Supporting remote users and office networks
* Exposure to IT and network monitoring tools
* Ability to deliver basic user training on systems and features
* Proactive approach to identifying and resolving potential issues

To Apply
Please apply directly through this advert or email your CV to
For further information, please call 0203 763 3888 or 07441 348 206.

By applying, you consent to your application being processed and submitted to the client for this vacancy only.

KEY SKILLS - VoIP Support, Telecoms, SIP, Networking, Troubleshooting, Network Diagnostics, IT Support, MSP, Customer Support, Remote Support

Location: Manchester (Hybrid)
Contract: Permanent, Full-time
Salary: Up to £80,000 + Share Options Incentive Scheme

Morson Edge have partnered with a Global Tech oragnsation in their search for a Head of Site Reliability Engineering & Infrastructure to lead their SRE and Infrastructure capability within a modern, AWS-based environment.

This role suits a senior engineering leader who enjoys staying close to the technology, while also shaping direction, standards, and long-term reliability strategy. You won’t be expected to live in the weeds every day - but you will be comfortable engaging at a technical level when it matters.

Based in Manchester, you’ll work closely with engineering, product, and security leadership to ensure our platform remains resilient, scalable, and ready for growth.

The Role

You’ll be responsible for both the day-to-day reliability of the platform and the evolution of our SRE and infrastructure practices over time.

Your responsibilities will include:

• Leading the SRE and Infrastructure function, setting direction and priorities
• Balancing hands-on technical involvement with strategic planning and leadership
• Shaping and owning our AWS infrastructure and reliability roadmap
• Defining and embedding SRE best practices, including monitoring, alerting, incident management, and capacity planning
• Establishing and evolving SLOs, SLIs, and error budgets in partnership with engineering teams
• Acting as a senior technical voice in architecture discussions and operational decision-making
• Supporting incident response and post-incident reviews, with a focus on long-term improvement
• Developing, mentoring, and empowering a high-performing engineering team

Essential Skills & Experience

• Experience in a senior SRE, Infrastructure, or Platform leadership role
• Strong, practical experience operating production systems in AWS
• Solid Linux systems and networking expertise (TCP/IP, DNS, routing, Firewalls, load balancing)
• Background designing or supporting highly available, distributed systems
• Good understanding of SRE principles and how to apply them pragmatically
• Experience with automation and infrastructure as code (eg Terraform, CloudFormation, or similar)
• Ability to operate comfortably at both a technical and strategic level

Nice to Have

• Container and orchestration experience (Kubernetes, EKS, ECS)
• Experience scaling platforms, teams, or operational maturity
• Exposure to security, compliance, or regulated environments

Why Join Them?

• Salary up to £80,000 plus a share options incentive scheme
• A leadership role with a healthy balance of strategy and technical influence
• Modern AWS and Linux-based platform
• Engineering-led culture that values reliability and thoughtful decision-making
• Manchester-based role with flexible/hybrid working

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

Do you want the chance to work as part of an innovative NHS IT team supporting critical Telecommunications infrastructure? An exciting opportunity for a Senior Telecommunications Engineer to join our well-established team at our Headquarters in Brierley Hill In line with the strategy defined by the Trust, the Senior Telecoms Engineer will support the Telecoms Manager and assist in the development of the Trusts telephone and mobile infrastructure to support critical operations and a resource for advice on technical issues as required including supporting our two Emergency Operations Centres and Patient Transport Service Contact Centres Applicants must hold a OEM based technical qualification along with a minimum of 4 years working in an IT environment and knowledge of Avaya Communication Manager and associated services (AES, Breeze, AMS, SM, SBC) You will be the escalation point for the junior team members, assisting the team with incidents and service requests. There will be opportunities to be involved with project work including Voice Recorder upgrade, SIP migration, Inbound Services and other digital first solutions With the crucial nature of the systems our team supports, we seek adaptable, methodical and conscientious candidates. If you have these essential qualities and would like the fantastic opportunity to shape the fixed and mobile communications in our critical environment, please apply. Design and application of a comprehensive range of procedures for security, recovery, and restart (including from disaster) and incident/problem control. Responsibility for upgrades, patching, operation, control, maintenance and effective use of the non-critical voice and data applications. Guaranteeing integrity and confidentiality of information delivered to and sent by users in line with the Trusts and NHS policy. Responsibility for security, characteristics of associated fixed and mobile telephony hardware and software and targets for performance for quality of service. Communicating effectively using electronic, verbal and written word, as required with users and IT Staff, particularly in respect of emergencies, quality control and support, restrictions on or withdrawal of services, routine and unscheduled maintenance and the introduction of major amendments to the provision of service such as upgrades of equipment and software. Investigate all appropriate means to improve service levels whilst minimising investment requirements and recommend new or revised policies or procedures to the Telecoms Manager or Head of IT and implement specific improvements within scope of responsibility. May be required to work on own or as part of a team in the deployment and planning of service projects with consideration to budgetary restraints. Implement training documentation and deliver training to staff in the use of IT, Telephony and Mobile equipment. Where operational demands require alternatives to be put in place (eg Gold Control), plan and implement the transition from normal system working to the new revised arrangements. Ability to supervise nominated resource to deliver agreed objectives to ensure projects and tasks are delivered successfully and on time. Supplier Management Assisting the Telecoms Manager in obtaining and evaluating offers from suppliers of equipment, software, transmission services and other services for communications networks. Monitoring and reviewing performance, capability, availability and exceptional incidents and proposing and implementing improvements. Assisting in negotiating and reviewing contracts and SLAs with key suppliers. Liaising with suppliers technical personnel for problem resolution in the event of service or component failure. Where the service is provided by an external supplier, review the contract to provide the agreed service level, establish problem resolution procedures and define the consequences of non-compliance and ensure that contingency plans take sufficient account of potential failures in supply. Ensures that supplier access to systems is within the Trusts security policy and that physical access to critical areas are controlled. Maintain Stock Control. Monitoring and Reporting Monitor telephone facilities to ensure accurate and timely gathering of data about performance with regard to utilisation and errors. Using performance data in order to ensure that appropriate action, including tuning and acquisition is taken in a timely fashion to avoid service degradation or failure. Monitoring security of all telephony systems proactively, including implementing and maintaining records in line with the Trust and NHS security policy when appropriate action as required. Monitoring the Trusts IT Helpdesk facility to ensure departmental compliance with internal SLAs. Using software to manage and support the communications systems. Problem Management Reporting service delivery problems to the Telecoms Manager and to the Heads of Departments affected so that appropriate actions can be initiated. Ensuring that all IT personnel are aware of problems and known errors so that they can assist in their timely resolution. Work under own initiative in preventing occurrence of incidents through activities such as identifying suspect components, monitoring systems being developed and preventing problems in one system being replicated in other systems. Report and advise on the quality of services, systems and support being provided to users, suppliers, comparing against agreements when appropriate. Responds to and resolves faults on IT systems. Includes support to users on Trust sites across the region in line with agreed SLAs. Responds to requests and fault reports from the organisations external customers in line with agreed SLAs. Maintains security and integrity of all communication systems. Maintains change control procedures in line with Trust ITIL process. Ensures that adequate backups are taken for all communication systems. Participates in IT Hardware and Software Audit. Responsibility for the quality, security, availability, integrity and safety, utilising as appropriate specialised techniques, tools, methods and standards. Planning and implementing project orientated tasks. Ensuring that all problems reported on the Trusts IT Helpdesk system. Additional Information Ensures compliance with relevant legislation including Data Protection, Software Misuse Act and Copyright Act Ensures compliance with the requirements of relevant system audits. Participates in the IT Departments daily on-call rota. Attendance at IT Departmental Meetings Manual Handling of IT & Communications equipment. Undertakes other duties, tasks, projects, commensurate with purpose and grade of post may be determined from time to time

OCI Cloud Administrator l Security Lead l Oracle Cloud Infrastructure l PaaS / IaaS l DV Cleared l Hybrid | Competitive PD l Outside IR35 l London

Method Resourcing is working with a partnering consultancy that is looking for an OCI Cloud Administrator / Security Lead to take ownership of the secure operation of Oracle Cloud Infrastructure (OCI) within a highly regulated, security-critical environment.

This role requires hands-on OCI experience and active DV clearance, with privileged administrator access across cloud and security tooling.

Key Requirements:

• Hands-on administration of OCI environments including tenancies, networking, compute, storage and IAM policies
• Strong experience across OCI PaaS / IaaS services
• Operation of security-critical tooling hosted in IaaS (logging, monitoring, vulnerability scanning)
• Implementation and maintenance of preventative and detective security controls
• Experience managing environment cloning and data masking activities
• Support of secure test, backup and disaster recovery environments
• Strong Linux background with experience using Terraform and infrastructure automation
• Comfortable operating with privileged access in secure, regulated environments
• DV clearance is mandatory

Contract Details:

• Location: On-site / Hybrid (London as required)
• Security Clearance: DV (must be active)
• IR35: Outside
• Duration: Initial contract with extension potential
• Rate: Competitive day rate

For more information or to apply, please send your CV to .

OCI Cloud Administrator l Security Lead l Oracle Cloud Infrastructure l DV Cleared l PaaS / IaaS l Hybrid | Outside IR35 l London

RSG Plc is acting as an Employment Business in relation to this vacancy.

Are you an experienced IT Systems Manager looking to take ownership of business-critical IT infrastructure and systems? Do you thrive in a fast-paced environment where reliability, security, and performance are essential? If so, this could be an excellent opportunity.

Impact Recruitment are working with a well-established and expanding business to recruit an IT Systems Manager to be based at their Head Office in Irthlingborough. This is a key role responsible for managing IT systems across multiple sites and supporting both office-based teams and remote staff.

Location: Irthlingborough
Hours: Monday - Thursday: 08:30 - 17:30 // Friday: 08:00 - 17:00
Salary: £40,000 to £45,000 (DOE)
Contract: Permanent

Key Responsibilities:

• Manage physical and cloud-based servers
• Oversee internal networks and IT security
• Administer firewalls, WiFi infrastructure, and managed switches
• Manage phone, mobile, and printer contracts and services
• Support multiple sites and remote users
• Ensure systems availability, resilience, and performance
• Respond effectively to IT issues in a time-sensitive environment
• Work closely with internal stakeholders to understand business needs
• Support continuous improvement initiatives
• Occasional travel to other business sites as required

Technical Knowledge Required:
Hardware & Infrastructure

• HP servers, laptops, PCs, and managed switches
• Active Directory and Hyper-V
• WatchGuard / DrayTek firewalls
• Ubiquiti WiFi
• Printers and mobile devices

Software & Systems

• Windows Server and Client operating systems
• DHCP, DNS, and Group Policy
• MS SQL
• Microsoft 365 Admin Suite
• MS Intune
• Exchange, SharePoint, Teams, Zoom
• Cloudflare

The Ideal Candidate:

• Proven experience in an IT Systems Manager or similar senior IT role
• Strong technical and infrastructure knowledge
• Excellent problem-solving and diagnostic skills
• Clear and professional communication style
• Ability to work independently and manage priorities effectively
• Resilient, adaptable, and comfortable in a fast-moving environment

Benefits:

• 25 days holiday plus bank holidays (with Christmas shutdown)
• Company sick pay
• Health cash plan
• Employee Assistance Programme
• Life assurance
• Workplace pension scheme
• Eye care scheme
• Free on-site parking

If this role sounds of interest, please apply with an up-to-date CV.
Impact Recruitment is an employment agency working on behalf of our client.

Due to an increase in upcoming projects, there is now a need for anMulti Skilled Electrical Shift Engineerto join this highly successful and forward-thinking organisation.

Our client is one of the largest facilities management and maintenance contractors in theUK, offering market leading opportunities for talented professionals looking for long term career progression.

We are looking for anMulti Skilled Electrical Shift Engineerwho wants to work in a diverse rolewhere no two days are the same.

As theMulti Skilled Electrical Shift Engineer,you willprovide the delivery of both planned and reactive FM maintenance services.

TheMulti Skilled Electrical Shift Engineer,will be responsible for:

• Complete electrical installations and maintenance strictly adhering toBS 7671 (18th Edition)standards.
• Carry out testing, fault diagnosis, repairs, and updates to maintenance work orders.
• Utilize appropriate test equipment and tools, demonstrating a clear understanding of their limitations.
• Safety First:Follow strict lockout/tagout proceduresno live working is permitted.
• Adopt a “site-first” attitude: willing to attend toany job requiredon-site, regardless of discipline.
• Assist other tradespeople with wiring, calibration, alignment, and general repair tasks.
• Perform mechanical fixes, general building fabric repairs, or plumbing checks as the situation dictates.
• Maintain high standards of housekeeping across the facility.

To be successful for this Multi Skilled Electrical Shift Engineer role you must have:

• Essential:Qualified to BS 7671 (18th Edition) in Electrical Installations.
• Desirable:NVQ Level 3 in Electrical Engineering (or equivalent).
• Strong understanding of electrical systems, plant machinery, and controls.
• Technical Literacy:Ability to read and follow technical drawings, schematics, and standard operating procedures.
• Autonomy:Self-motivated and well-organized, with the discipline required to work night shifts effectively.

If you feel you have the necessary skills set and experience to perform thisMultiSkilled Shift Electrical Engineerrole, and you are interested in an opportunity offering unparalleled career development, please apply now.

Liverpool Street
£51,000

We’re working with a national building services provider to recruit an experienced Lead Engineer for a high-profile commercial site in the Liverpool street area. This is an excellent opportunity to take ownership of the maintenance of landlord systems at a flagship site, working with a modern plant and a professional site team.

Key Responsibilities:

• Oversee planned and reactive maintenance of landlord plant and electrical systems
• Carry out PPMs and fault-finding on lighting, power, distribution boards, and control panels
• Provide support with mechanical systems (pumps, motors, HVAC plant, etc.)
• Manage contractors and liaise with site teams
• Ensure compliance with all H&S, statutory and operational procedures
• Keep maintenance records up to date via CAFM system

Requirements:

• Electrically qualified (City & Guilds/NVQ Level 3, 18th Edition)
• Good mechanical understanding of building services plant
• Experience in commercial maintenance, ideally in a client-facing environment
• Proactive, organised, and able to lead by example

Benefits:

• Competitive salary of £51,000
• 25 days annual leave
• Pension package
• Opportunity to grow and progress within a world wide business.
• Day shift position 7am - 7pm four days on and four days off.
• Static site role with long-term stability

£70,000 – £80,000 + Benefits
Canary Wharf, London

A leading global facilities management provider is seeking a Senior BMS Engineer to take full ownership of the Building Management System at a prestigious commercial site in Canary Wharf. This is a static, site-based role offering genuine autonomy, technical ownership, and long-term stability at a flagship London location.

The Role

You will be the on-site BMS authority, responsible for ensuring the system operates at optimum performance. The position blends hands-on technical work with a proactive, improvement-led mindset, playing a key role in energy efficiency, system reliability, and overall building performance.

Key Responsibilities

• End-to-end responsibility for the site’s BMS operation and performance
• Planned and reactive maintenance, fault finding, and system optimisation
• Interrogating BMS data to drive efficiency and energy reduction initiatives
• Working closely with on-site engineering teams, specialist contractors, and suppliers
• Ensuring all BMS works are delivered in line with H&S and statutory compliance
• Managing critical spares and supporting supply chain coordination

About You

• Strong background working with BMS systems in live environments
• Electrically qualified (18th Edition, NVQ, City & Guilds or equivalent)
• Experience within large commercial or critical buildings
• Proactive, solutions-focused, and confident taking ownership of a site
• Clear communicator with a structured and methodical approach

Package

• £70,000 – £80,000 salary, dependent on experience
• 25 days annual leave plus bank holidays
• Static role at a single, high-profile Canary Wharf site
• Opportunity to work with a global FM provider on a flagship contract
• Comprehensive benefits package

If you’re an experienced BMS Engineer looking for real ownership, visibility, and progression in a stable, high-end environment, this role offers an excellent next step. Apply today for a confidential discussion.

Advert posted by Ben Butt

About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?

What will you be doing?
You will be responsible for routing design, validation, and circuit production for SDH/PDH telecommunication services across major client Optical Transmission Networks. These services range from 64Kb to 2Mb, including Ethernet over SDH, following detailed routing specifications. Working within a supportive, growth-focused team, you will also provide 2nd and 3rd line network engineering support at customer sites. This includes managing complex technical incidents, maintaining clear communication with specialist engineers and client personnel, and ensuring SLA compliance. You will also be expected to follow contract governance processes and consistently prioritise site health, safety, and operational standards.

What youll bring?
Youll bring extensive operational experience, ideally within complex technology delivery, along with strong technical knowledge of network transmission systems such as Ericsson OMS and ABB Fox. You should have hands-on experience with NMC/NMS environments and a solid understanding of SDH/PDH, MPLS, and DWDM technologies. Excellent communication and customer-facing skills are essential. You will conduct root-cause analysis for major incidents, contribute to SLA and performance metrics, and participate in a rotational on-call schedule as part of the team.

Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend get rewarded for introducing people to us!

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
Were responsible and go further for our people, clients, communities and the planet
Were open and seek new and better ways of exceeding expectations
Were together and as one team; the whole is greater than the sum of the parts
Were ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGROUPTINDNAT #LI-AJ2

-Network Engineer
-Permanent
-Glasgow/Hybrid -Salary to £45,000 per annum + excellent benefits package inc company equity

Fantastic new opportunity to the market to join our Glasgow-based technology services client. The business is now recruiting for a seasoned Network Engineer, as they continue to grow their tech team from their state-of-the-art tech hub in Glasgow.

Our client is a true Scottish success story, who support some impressive clients globally and have just raised significant funding to embark on the next phase of their journey. They have enjoyed continued growth, year on year, since they were founded and now feature on the London Stock Exchange, with over 100 staff members globally.

This is an exciting time for an experienced Network Engineer to join the business, with the opportunity to complete a diverse range of projects within the organisation.

You will be part of a highly technical team, managing the global networks and will assist with the technical delivery of all services across the network.

Working with the network and infrastructure teams to ensure client up time and liaising with internal/external customers to understand technical requirements through to resolution will be central to the role. There will be further responsibility to investigate and diagnose network-related incidents and analyse / upgrade network resources where required, including router/switching upgrades.

Skills/Experience Required

• Extensive technical background with Cisco routing and switching technologies.
• Strong understanding of the technologies and challenges in data centre environments.
• Broad understanding of Juniper network environments (EX/QFX Switching, SRX Firewalls) - JNCIP preferred.
• Strong understanding of Juniper SRX security appliances.
• Analyse and upgrade network resources - router/switch/uplink upgrades.
• Deployment and maintenance for the trading, WAN and public network infrastructure.
• Maintenance of network uptime.
• Responding to customer queries and adhering to contracted SLAs.
• Financial Services experience is beneficial.
• Strong communication and collaboration skills.
• Excellent stakeholder management.

Nice to Haves

• Experience of network design in large data centres.
• Experience with Arista low latency switching environments.
• understanding of VXLAN/EVPN deployment and management.
• Network Automation/Programming using Python and/or other scripting languages.
• Thorough understanding of Linux and Windows Server OS.

If you are keen to find out further detail around this opportunity, please forward an updated CV to

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Cloud Engineer Observability/APM/CMM (Inside IR35)6-month contract
Location: Leeds (Hybrid, 1-2 days per week on-site)
Rate: £400-£500 per day (Inside IR35)

We are supporting a major IT service provider who are looking for a skilled Cloud Engineer specialising in Observability, APM, and Cloud Monitoring & Management (CMM).

You’ll focus on monitoring, performance, reliability, and visibility across cloud platforms, helping improve service health and customer experience.

Key responsibilities:

• Design and implement cloud observability solutions
• Build and operate APM and monitoring platforms
• Implement logging, metrics, tracing, and alerting standards
• Support incident management, root cause analysis, and service improvement
• Optimise performance, availability, and reliability across cloud environments
• Work closely with Cloud, DevOps, and Service teams

Key skills & experience:

• Strong cloud engineering background (Azure and/or AWS)
• Observability, APM, and CMM experience
• Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus)
• Experience designing alerting, dashboards, and SLOs
• Understanding of ITIL, service operations, and MSP environments
• Infrastructure as Code and automation experience beneficial

Further information available upon application.
Please contact or call 01676 545 393 for more information.

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.