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Site Reliability Engineer (SRE) Jobs

Overview

Find your next Site Reliability Engineer (SRE) job with Haystack – the premier IT job board connecting top SRE talent with leading tech companies. Explore the latest Site Reliability Engineer opportunities to ensure system reliability, scalability, and performance. Start your search now and advance your SRE career with roles tailored to your skills in monitoring, automation, and incident response.

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Site Reliability Engineer (SRE)

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Visa sponsorship

Our client based in Sheffield is looking for a skilled Network Engineer to help shape and support their global IT infrastructure. You ll work on high-impact projects, deploy advanced security solutions, and provide Tier 2/3 operational support, keeping systems secure, efficient, and resilient.

Key Responsibilities

Provide Tier 2/3 support for network issues, ensuring incidents are resolved within SLAs.

Design, configure and optimise Cisco-focused infrastructure and cloud environments.

Support Fortinet security and SD-WAN solutions, plus Zscaler deployments.

Monitor and report on network/cloud performance, making proactive improvements.

Document changes, ensuring compliance with standards and policies.

Collaborate on infrastructure projects and standardisation initiatives.

About You

Cisco certified (CCNA minimum).

Proven experience in network engineering within a multi-site environment.

Strong knowledge of Cisco and Fortinet technologies (essential).

Experience with Zscaler, Azure and monitoring tools (desirable).

Excellent troubleshooting, communication, and documentation skills.

Full UK Driving Licence required.

Why Apply?

Hands-on role working with cutting-edge networking and security solutions.

Involvement in major infrastructure projects.

Supportive, innovative, and growth-focused environment.

Interested? Please Click Apply Now!

IT Support Engineer

Spectrum IT Recruitment

Southampton HQ

4 On, 4 Off Working Pattern

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a minimal level.

Responsibilities

Provide an IT help desk service for the company to obtain assistance with their IT issues.

Be able to identify areas for improvement.

Supporting performance and other IT related issues when they are called into the support desk team.

Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs.

Knowledge, SKILLS and Experience required

To be considered for the role, you’ll need:

To have a broad understanding of Infrastructure, specifically covering:

an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems.

An understanding of corporate systems including:

email systems, preferably Office365,

collaboration solutions such as SharePoint, Jira and Confluence,

telephony systems and their network implications.

To be proactive and pragmatic and extremely detail orientated.

preferred SKILLS BUT NOT ESSENTIAL

Understanding of ITIL processes and the provision of IT support services

Microsoft Virtual Desktop

Understanding of SQL Databases

YOU SHOULD APPLY IF:

You care deeply about applying technology and processes to deliver smarter solutions.

You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do.

You are comfortable using a direct language and speaking in a straightforward yet respectful manner to save people’s time and simplify everyone’s workday.

You love rolling up your sleeves to get it done.

What we’re doing excites you.

WHAT’S IN IT FOR YOU?

The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience).

A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself.

A unique opportunity to carve out your own dream job by simply making things happen at a pivotal time when the company’s future is being shaped. We look for the brightest and smartest who tell us what to do.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Network Engineer - Hybrid

We are currently helping a technology focused client in seeking a Network Engineer with and 2nd line support background to help shape, support and optimise their global infrastructure. From deploying advanced security solutions to contributing to key infrastructure/network projects, you’ll be right at the core of what keeps their systems running smoothly. You’ll also be providing 2nd Line Operational Support, help drive network standardisation and work the ticket queue within agreed SLAs, making a real difference to their day-to-day operations.

Key Areas of Responsibility

Participate 2nd Line Support, triaging and resolving wider IT incidents and requests (e.g. M365, identity, endpoint, Intune basics) and collaborating with the team to deliver project tasks on time.

Provide 2nd and 3rd-line support for networking issues, promptly resolving incidents and addressing performance issues. Conduct root-cause analysis for network incidents, implementing lasting solutions.

Help design, manage, configure, and optimise the group s growing Cisco-focused infrastructure, as well as cloud infrastructure. Participate in global standardisation initiatives to ensure consistency and best practices across sites.

Assist in the design and implementation of Fortinet s security and SD-WAN solutions to enhance network security and performance. Support the deployment and management of the Zscaler solution in securing internet access and comprehensive threat protection.

Stay informed about the latest advancements in networking and cloud technologies.

Collaborate with cross-functional IT teams to support the Group s initiatives and infrastructure projects, working effectively both independently and as part of a team.

Ideal Background

Cisco Certification CCNA

Experience with Fortinet security solutions and SD-WAN configuration and management

Experience with Zscaler configuration and management.

Experience with network monitoring tools for proactive network management.

Basic Cloud infrastructure exposure, including Azure.

Side notes

This will be a Hyrid role, office Mon-Weds.

You will need to be eligble for SC vetting.

You will need a full licence and access to a vehicle for occational travel to local sites.

Please apply for consideration

2nd Line It Support Engineer

ISR RECRUITMENT LIMITED

2nd Line IT Support Engineer (Cloud)

Taunton, Somerset (Hybrid-working)

Up to 35,000 per year

Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.)

Skills and Experience:

Minimum of 3 years’ experience in a similar IT support role

Experience using service desk tools and remote support software

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities

Familiarity with ITIL processes and SLAs

Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre.

Cloud knowledge of ideally Azure but AWS also considered

Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC)

Windows Server experience

Provide 2nd Line support remotely, over the phone and on client sites

Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure

Contribute to knowledge base documentation and process improvements

Any knowledge of Intune and PowerShell desirable, but not essential

NB: A valid UK Driving Licence is essential for this role.

The Opportunity:

My client who are a managed service provider in Somerset and they are currently looking for a 2nd Line Support Engineer (Cloud) on a permanent basis.

The role would be excellent for a dynamic, customer-facing individual with strong IT support experience, excellent problem-solving skills and the flexibility to travel to client sites across the UK.

You’ll be part of a collaborative Service Desk team, delivering remote and on-site IT support to clients, assisting with project implementations and serving as an escalation point for complex technical issues.

The role is varied and hands-on, requiring a balance of technical expertise and excellent communication skills.

Applications:

Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market or for a general discussion about the technology sector?

+15

IntaPeople are proud to be supporting a well-established organisation who require an experienced Senior DevOps Engineer to join as their cross functional Software Development team. This newly created role will complement an existing team of Engineers to help service offerings and elevate their DevOps capability.

This role plays a key part in the delivery of high-quality products within the software development team. You will be responsible for designing, implementing, and maintaining scalable, secure, and resilient infrastructure and CI/CD pipelines and play a pivotal role in migration of current hosting to a full or hybrid cloud solution.

Working as part of a wider team, you will collaborate with other Ops Engineers, Software Developers, QA Engineers to streamline deployment and infrastructure management processes.

Essential Skills

Experience working as DevOps Engineer (3-5+ years min)

Experience working in a Proxmox virtualization environment

Strong experience with CI/CD practices and tools

Experience Docker and Docker Swarm

Experience working with tools such as Ansible GitHub Actions, Jenkins

Infrastructure as Code methodologies using Terraform/ OpenTofu, CloudFormation, or similar

Linux administration (Ubuntu/Debian)

Bash /Powershell scripting

Responsibilities (at glance):

Design, implement, and manage infrastructure using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation

Managing a Proxmox environment with linux based Docker hosts

Develop and maintain CI/CD pipelines using tools such as GitLab CI, Jenkins, GitHub Actions, or AWS CodePipeline

Support and train technical staff in upskilling necessary for ongoing operations

Monitor and ensure system reliability, availability, and performance using tools likeCloudWatch, Prometheus, Icinga2, Grafana, and Datadog

Automate deployment, scaling, and management of containerized applications using Docker and Kubernetes

Desirable skills

Travis CI

Monitoring Grafana, Icinga Prometheus

Rabbit MQ/AMQP

Working knowledge of security best practices in cloud environments

Amazon Web Services (AWS): EC2, VPC, RDS, S3, IAM, ECS/EKS, Lambda

Kubernetes

DBMS experience such as MySQL or PostgreSQL

Having experience with microservices architecture, Amazon Web Services, PHP and JavaScript frameworks such as Vue.js would be highly desirable but not essential.

Role overview at a glance

DevOps Engineer

Office location Ideally London or South Wales

Flexible and remote working (expectations are 2days per week on site)

A competitive starting salary of £75,00 - £80,000 depending on experience

Annual bonus of up to 10% of your salary (performance-based)

25 days holiday per year plus bank holidays

Life Insurance

Plus extras such as, Cycle to work scheme/season ticket loan services/volunteering paid days and training budgets.

For more information or a confidential chat call Nathan Handley on (phone number removed).

Please note we re unable to provide sponsorship on this position and candidates should only apply if they have the right to work without restriction in the UK.

Candidates will also be subject to financial and criminal record checks upon appointment due to the nature of the business.

IT Field Engineer

The Channel Recruiter

Do you have IT Field Support experience? Do you like working client side and love solving IT issues? Are you currently an IT Field Engineer? Do you thrive on delivering results and love fixing problems?

If so, we may have the role for you!

Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for an IT Field Engineer to join their team.

With an innovative and forward-thinking culture, our client offers the chance to challenge a variety of exciting technologies within networking, storage, virtualisation and cybersecurity.

As an IT Field Engineer, you will be tasked with delivering hands-on technical support to their clients throughout the Southeast.

LOCATION: Cobham & Field Based Clientside Southeast

JOB SPECIFICATION: IT Field Engineer

Support experience with Microsoft server and desktop operating systems

Ability to troubleshoot wired and wireless networks

Knowledge of network security hardware and software including firewalls and anti-virus systems

A full driving license and access to your own vehicle

REQUIREMENTS:

As an IT Field Engineer, you will possess a strong customer-focus and a logical approach to problem-solving. Excellent prioritization and planning skills are also key.

Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst

You will be provided with ongoing training, and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your prospects.

Senior DevOps Engineer

Outside IR35

Fully Remote

500 - 600 per day

3 - 6 months initial duration

The Role

As an Azure Cloud Engineer, you will be responsible for designing, deploying, and managing cloud solutions on the Microsoft Azure platform. Your role will involve architecting cloud infrastructure, implementing security best practices, and optimising cloud resources for performance and cost-efficiency. You will work closely with cross-functional teams to deliver robust and scalable cloud solutions.

You will provide expert guidance on cloud strategy, assist in cloud migration projects, and ensure that customer needs are met with the highest standards of service. Excellent stakeholder management skills are essential as you will interact with a broad spectrum of customers and internal team members, including direct interactions with senior leadership.

Key Responsibilities

Design and implement Azure cloud infrastructure solutions, ensuring scalability, reliability, and security

Manage and optimize Azure resources for cost and performance efficiency

Support cloud migration projects, including planning, execution, and post-migration support

Implement and manage a range of Azure services such as Azure Virtual Machines, Azure Storage, Azure Databricks, Microsoft Sentinel and more

Automate deployment and management processes using Azure Bicep (infrastructure as code) and tools such as Azure CLI and Azure DevOps

Monitor and troubleshoot cloud infrastructure to ensure high availability and performance

Ensure compliance with security best practices and policies in the cloud environment

Provide ongoing support and maintenance for cloud infrastructure

Participate in the on-call rota, supporting managed service customers

Develop and maintain internal policies, procedures, standards, baselines, and guidelines where applicable

Skills and Attributes Required

Natural problem solver with excellent troubleshooting skills

Ability to prioritise workload under pressure and deliver to tight deadlines

Strong team player with excellent communication skills

Enthusiastic, confident, and proactive

Pleasant, friendly, and approachable manner with empathy for customers

Please apply with you most up to date CV.

IT Support Engineer - Based on Client Site

Planet Intelligent Technology Limited

Job Title: IT Support Engineer - Based on Client Site

Company: Planet Intelligent Technology

Location: Client site Hampton & Guildford

Planet Intelligent Technology are on a mission to empower businesses with the best IT solutions, and we’re growing rapidly! If you’re an experienced onsite Support Engineer looking for an exciting opportunity with massive potential for career growth, we want to hear from you.

As an onsite Support Engineer, you will play a critical role in our technical support team. You will be the go-to person for resolving technical challenges and providing exceptional support to our clients.

We re looking for someone who can support our client onsite in Hampton, Guildford and local retail locations in the Surrey area, providing support for Windows PCs, MAC, Applications and Printers.

Key Responsibilities:

Provide second-line technical support to our clients, both independently and as part of a collaborative team.

Act as the escalation point of contact for team members and customers.

Respond promptly to incidents and service requests, ensuring adherence to agreed Service Level Agreements (SLAs).

Assist in the management and maintenance of client systems, networks, and applications.

Collaborate with various support teams to escalate and resolve complex issues comprehensively.

Document support activities, solutions, and create knowledge base articles to drive continuous improvement and knowledge sharing.

Be flexible and willing to travel between two sites Hampton or Guildford

Desired Personal Skills:

Excellent interpersonal and communication skills both verbal and written.

Experience in similar working environments

The ability to work independently or as part of a team.

A proactive approach to supporting wider team with technical challenges.

The ability to multitask and work in a fast-paced environment.

Be the escalation point of contact for team members and customers.

Excellent eye for detail

A positive and proactive approach with a genuine interest in IT

The desire for self-improvement and personal growth.

The desire to succeed both individually and as a team.

Support and participate in technical Certification as an ongoing process.

A Full UK driving license.

Be flexible and willing to travel.

Desired Technical Skills:

Support experience with Microsoft Windows 10 and 11 including OS installation.

Windows server experaince

Office 365 Administration Skills.

Active Directory Administration Skills.

Experience with Antivirus Software.

Experience with Microsoft Office.

Experience installing and troubleshooting software applications.

Experience installing and troubleshooting printers.

Experience in supporting hybrid infrastructure

Experience in Networking support

IP phone systems

Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory, disk storage.

Responding promptly to incidents and service requests, adhering to agreed Service Level Agreements (SLAs).

Assisting in the management and maintenance of client systems, networks, and applications.

Collaborating with various support teams to escalate and resolve complex issues comprehensively.

Willingness to want to aid in supporting all aspects of the IT service assisting other teams where required from helpdesk, support through to architectural design and implementation.

Documenting support activities, solutions, and creating knowledge base articles to drive continuous improvement and knowledge sharing. Experience with Windows Server.

Experience in utilising ITSM tool sets.

Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage

Join our team and be part of a company that values personal growth, team success, and provides opportunities for continuous improvement in the world of IT.

Planet Intelligent Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

No Recritment agents please.

Senior Regional IT Support Engineer

Closing Date: 08/10/2025

Location: Brighton

Salary: £26,520 - £32,240

At BIMM University, we’re more than just an educational institution we’re a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the Role

As Senior Regional IT Support Engineer you will play a central role in delivering technical support across our UK and Ireland campuses. This position is key to ensuring students and staff can confidently rely on the technology services available to them, whether on-site or remotely.

You ll be responsible for providing high quality 2nd line support, managing escalations, and ensuring our IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you ll help shape a consistent, reliable, and supportive IT experience across all BIMM campuses.

This role covers the South East region (Brighton, London, and Essex), so you ll need to be based within approximately an hour s travel between London and Brighton. While the role is primarily remote, there will be occasions where on-site visits are required, depending on operational needs or the nature of specific projects across your region.

What You ll Do:

Provide 2nd line support to staff and students, resolving user and infrastructure issues both remotely and on-site.

Act as an escalation point for 1st line issues, managing the 2nd line ticket queue and ensuring timely resolution in line with SLAs.

Carry out campus visits when remote support isn t possible, delivering effective in-person support and fostering trust with users.

Manage IT assets within your region, including procurement, builds, deployments, and accurate record-keeping.

Document and monitor IT support activities through our Helpdesk platform, keeping knowledge bases and systems up to date.

Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards.

Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes.

Support projects and assist with on-campus responsibilities such as hardware handovers, asset management, and IT operations.

What You ll Bring:

A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally.

Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations.

Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of macOS.

Understanding of cybersecurity best practices, Active Directory, group policies, and network troubleshooting.

Experience with printer configuration and maintenance.

Excellent communication and listening skills, with the ability to explain technical solutions clearly to non-technical users.

The ability to collaborate effectively with colleagues, share knowledge, and promote best practice.

A calm, approachable manner with integrity, accountability, and ownership in your work.

The flexibility to support occasional evening and weekend work when required.

This position is offered as a 6-month fixed-term contract, with the view that it will develop into a permanent opportunity.

Why BIMM University

We are a values-led organisation, meaning our core values underpin all that we do:

Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It.

In addition to joining a committed and dedicated team, you will have access to:

25 days holiday per year (FTE)

SMART pension

A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

How To Apply

Interested in this opportunity, click apply and you will be redirected to our careers website to complete your application.

Senior IT Support Engineer

Bowdon Associates Limited

Job Title: Senior IT Support Engineer

Location: Chorley

Salary: £32,000 - £40,000

We have an exciting opportunity for a Senior IT Support Engineer / 3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK.

The Role of Senior IT Support Engineer

Providing 2nd/3rd line technical support across our customer base via phone or email.

Record and update all incidents and problems thoroughly through the company’s ITSM system

Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure

Communicate effectively to ensure swift resolution at both technical and end user level

Maintain elevated levels of customer service for all support queries.

Maintain accurate resolution documentation in our knowledge base repositories

Train and mentoring our 1st line team to ensure a build-up of their knowledge

Liaise with 3rd party solution providers and develop excellent working relationships

Proactively involved in the planning and delivery of projects, remaining adaptable to the needs of the project.

Attend customer sites and committing repairs/new installations of equipment such as Firewalls, Servers, Workstations.

Person Specification for the Senior IT Support Engineer

The successful candidate will be comfortable working as part of a team and on their own using their own initiative

Three year’s equivalent work experience within an IT Support / Managed Service Provider environment.

Be able to remain calm under pressure

Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes

Have strong interpersonal skills enabling good verbal and written communication

Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously

Be flexible in their approach to travel and projects undertaken

Be driven to learn new tech and self-improve

A strong understanding of ITIL best practice and frameworks

Technical Skills - Essential

Microsoft Windows

Strong working knowledge of Windows Server Environments

DNS and DHCP

Deep working knowledge of Active Directory etc.

Continuous improvement work

Desktop OS, Windows 7/8/10/11

Remote Desktop Services experience such as VDI

Experience of migrations

Good understanding of network infrastructure

Design and implementation of server infrastructure + upgrade experience

Microsoft 365 administration and new tenant provision and setup

Google Workspace

Microsoft Azure

Familiarity with Firewalls, configuration and installation.

Desirable

Familiarity with Autotask PSA, RMM

Knowledge of ESET Anti-Malware solutions

Macintosh support and deployment

Familiarity with Fortinet Firewalls

Strong working Knowledge of ESET technologies.

Benefits

Healthcare

Career progression opportunities.

A full driving licence is required to be able to travel to customer sites as required.

Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Must have 5 years unbroken UK residency

As an OpenShift Engineer, you will be responsible for the deployment, configuration, and lifecycle management of Red Hat OpenShift clusters. You will leverage automation tools and CI workflows to ensure consistent, secure, and scalable platform operations across environments.

Responsibilities:

Deploy, manage, and upgrade OpenShift clusters in on-prem or cloud environments.

Automate infrastructure and cluster configuration using Terraform, Ansible, and Helm.

Manage application deployment workflows using Operators and CI/CD practices via GitHub.

Ensure platform reliability, performance, and security through proactive monitoring and maintenance.

Implement and manage RBAC, network policies, and secure image handling.

Collaborate with developers and DevOps teams to support containerised workloads.

Required Skills:

Red Hat OpenShift, Kubernetes

Terraform, Ansible, Helm, GitHub, OpenShift Operators

CI/CD practices and integration

Podman and container image management

Red Hat Enterprise Linux (RHEL) administration and troubleshooting

Monitoring and logging

Scripting and automation for operational efficiency

Using Elastic Container Registry

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Infrastructure Operations Engineer - London

A government department client is looking for a Senior Infrastructure Operations Engineer to join them on a 4 month contract. This position will be in London.

Job Summary:

Our client’s Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation’s IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services.

The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices.

Core Cloud Infrastructure (Azure and On-Prem Infrastructure)

Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal.

Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall.

Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup.

Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking.

Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM).

Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix.

Physical networks: Experience with maintaining networks, preferably Cisco.

MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI).

Microsoft 365 Administration

Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations.

Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management.

Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation.

SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control.

Automation & Scripting

PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments.

Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration.

Operational Excellence

Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services.

Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams.

Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects.

Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions.

Certifications (Desirable)

Microsoft Certified: Azure Administrator Associate (AZ-104).

Microsoft 365 Certified: Enterprise Administrator Expert (MS-102).

Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900).

ITIL Foundation or equivalent service management qualification.

Key Behaviours

Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others.

Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions.

Collaborative: Be an effective and flexible contributor to the success of the team.

Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately.

Coaching and Mentoring: Supporting colleagues through guidance and knowledge share.

User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes.

Are you a customer-focused Technical Engineer with a passion for providing hands-on IT support? We’re looking for a dedicated individual to join our client’s small, dynamic team.

In this role, you’ll be responsible for deploying, collecting, and preparing devices, managing assets, and closing tickets. You will work across various sites in Derby, ensuring their IT infrastructure runs smoothly.

Key Requirements:

A valid full driving licence is essential for travel between sites.

Excellent customer service skills and a friendly, professional demeanour.

The ability to work effectively as part of a small, collaborative team.

Applicants must hold current SC (Security Check) clearance.

If you’re a proactive problem-solver who thrives in an onsite environment, we want to hear from you!

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Infrastructure Operations Manager (IOM) - London

A government department client is looking for an Infrastructure Operations Manager to join them on a 4 month contract. This position will be in London.

Job Summary:

Our client’s Digital Services (DS) Operations has an opportunity for an Infrastructure Operations Manager (IOM) to lead the operational delivery and continual improvement of its’ infrastructure, cloud and end-user computing services. This role strengthens the in-house capability to govern multi-supplier delivery, assure service quality and operational resilience, and drive automation and standardisation in line with the Approved Operating Model.

Leadership & Governance

Proven line management of technical specialists: Setting standards, coaching, and building a proactive, user centred culture.

Strong multivendor governance: SLAs/OLAs, service reviews, improvement plans, risk/issue management and commercial awareness.

Practical command of ITIL practices: Incident, Problem, Change/Release, Request, and Service/Asset & Configuration Management.

Strong understanding of continual improvement frameworks and automation strategies.

Infrastructure, Cloud & Networking Knowledge (managerial depth with technical breadth)

Working knowledge of Microsoft Azure and Microsoft 365: Core platform services, identity, policy/governance, monitoring and Exchange Online, Teams, OneDrive/SharePoint, Intune.

Understanding of on?prem infrastructure services: Windows Server/AD, storage/backup, virtualization and enterprise networking concepts.

Familiarity with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance.

Proven experience managing senior technical specialists and problem management functions.

Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness.

Security & Compliance

Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations.

Coordinating vulnerability remediation at scale: Provide measurable outcomes; supplying evidence for audits/certifications.

Understanding of privileged access: Segregation of duties and change controls in regulated environments.

Data driven Operations

Ability to define and interpret operational metrics and dashboards: Availability, performance, change success, risk posture, user satisfaction.

Comfortable using ITSM and analytics tooling: Prioritisation, forecasting and reporting.

Projects & Communication

Stakeholder management and clear communication-translating technical topics to nontechnical audiences; producing SOPs/runbooks and user facing guides.

Contributing to business cases/estimates and phased delivery plans: balancing risk, cost and user experience.

Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects.

Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions.

Certifications (Desirable)

ITIL 4 Foundation or higher.

Microsoft: AZ-104: Microsoft Azure Administrator.

Microsoft: AZ-305: Designing Microsoft Azure Infrastructure Solutions.

Microsoft: MS-102: Microsoft 365 Administrator.

PRINCE2 / AgilePM (or equivalent delivery discipline).

Key behaviours

Ownership & initiative: Accountable for outcomes; anticipates risks and acts early.

User focus: Designs operations around clear user journeys and business value.

Collaboration: Builds trust across DS, InfoSec, suppliers and the business.

Continuous improvement: Automates, simplifies and standardises.

Clear communicator: Concise, structured and audience appropriate.

Coaching mindset: Grows capability, documents knowledge and empowers others.

PTS Comms Installer required on a 9 month contract based in Heathrow to start in the middle of October.

Initially, the successful candidate will work alongside the current supervisor, before transitioning to lead and supervise their own team.

The PTS Comms Installer must hold a valid PTS card.

Night shifts (22 00), with occasional day shifts as required

The role involves upgrading the Fibre and Cat6 network. While there will be some CMS installation, the primary focus is on the installation of Fibre and Cat6 cables on tray. Experience in Cat6 testing would also be beneficial.

Rate dependant on experience.

If interested in this role, please contact Dan Hartman at Deploy or apply online.

Helpdesk Team Leader - Linux

Berkeley Square IT Ltd

My client, a leader in their field are seeking an experienced Helpdesk Team Leader with a strong Linux background to join and lead their team based in Sussex on a permanent basis.

The successful candidate will be responsible for managing and executing tasks related to IT infrastructure and systems administration. This includes overseeing internal staff and resources involved in the installation, configuration, support, and maintenance of IT software, hardware systems, data/voice networks, and internal databases.

Candidates must have the following skills / experience:

Knowledge of Data Centre hardware.

Understanding of Network technology.

Linux experience.

Zabbix (or equivalent) monitoring system.

Jira

This role will require 5 days a week on site.

CVs to Nick ASAP for immediate review.

Senior Authorised Person SAP

Senior Authorised Person Opportunities - Register your interest with the Freedom Group

Are you ready to take the next step in your career with UK’s leading independent engineering and services business?

At Freedom Group, we’re always on the lookout for Senior Authorised Persons to join our team. We work with all of the DNOs across Great Britain and are keen to connect with individuals who’d like to be considered for current and future roles with us. Want to be part of our talented community?

We are keen to speak with Senior Authorised Person’s with the following experience:

EHV

We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks:

UK Power Networks (UKPN)

Scottish & Southern Electricity Networks (SSEN)

Scottish Power Energy Networks (SPEN)

Northern Power Grid (NPG)

Electricity North West (ENW)

National Grid

Click ‘Apply’ to register your interest and find out more.

If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Senior Authorised Person SAP

Senior Authorised Person Opportunities - Register your interest with the Freedom Group

Are you ready to take the next step in your career with UK’s leading independent engineering and services business?

We are keen to speak with Senior Authorised Person’s with the following experience:

EHV

We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks:

UK Power Networks (UKPN)

Scottish & Southern Electricity Networks (SSEN)

Scottish Power Energy Networks (SPEN)

Northern Power Grid (NPG)

Electricity North West (ENW)

National Grid

Click ‘Apply’ to register your interest and find out more.

If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

Senior Authorised Person SAP

Senior Authorised Person Opportunities - Register your interest with the Freedom Group

Are you ready to take the next step in your career with UK’s leading independent engineering and services business?

We are keen to speak with Senior Authorised Person’s with the following experience:

EHV

We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks:

UK Power Networks (UKPN)

Scottish & Southern Electricity Networks (SSEN)

Scottish Power Energy Networks (SPEN)

Northern Power Grid (NPG)

Electricity North West (ENW)

National Grid

Click ‘Apply’ to register your interest and find out more.

If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

Senior Authorised Person SAP

Senior Authorised Person Opportunities - Register your interest with the Freedom Group

Are you ready to take the next step in your career with UK’s leading independent engineering and services business?

We are keen to speak with Senior Authorised Person’s with the following experience:

EHV

We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks:

UK Power Networks (UKPN)

Scottish & Southern Electricity Networks (SSEN)

Scottish Power Energy Networks (SPEN)

Northern Power Grid (NPG)

Electricity North West (ENW)

National Grid

Click ‘Apply’ to register your interest and find out more.

If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

Senior Authorised Person SAP

Senior Authorised Person Opportunities - Register your interest with the Freedom Group

Are you ready to take the next step in your career with UK’s leading independent engineering and services business?

We are keen to speak with Senior Authorised Person’s with the following experience:

EHV

We are interested in hearing from candidates at all levels with Distribution Network experience across the following networks:

UK Power Networks (UKPN)

Scottish & Southern Electricity Networks (SSEN)

Scottish Power Energy Networks (SPEN)

Northern Power Grid (NPG)

Electricity North West (ENW)

National Grid

Click ‘Apply’ to register your interest and find out more.

If your CV is of interest for our business, we will be in touch for an initial chat to discuss what our current opportunities look like or what we could consider you for in the future.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

Page 25 of 33

Frequently asked questions

What is a Site Reliability Engineer (SRE)?

A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations. Their primary goal is to create scalable and highly reliable software systems by automating infrastructure, monitoring applications, and improving system performance.

What skills are typically required for SRE jobs?

Common skills for SRE roles include proficiency in programming languages like Python, Go, or Java, expertise in cloud platforms (AWS, GCP, Azure), knowledge of containerization and orchestration tools (Docker, Kubernetes), experience with monitoring and logging tools, and strong problem-solving abilities.

What types of companies hire Site Reliability Engineers?

Many companies across industries hire SREs, including tech startups, large enterprises, cloud service providers, financial institutions, and e-commerce companies. Any organization with complex, high-availability systems may require SRE expertise.

How can I prepare my resume for SRE job applications?

Highlight your experience with automation, system administration, and software development. Include specific tools and technologies you've worked with, examples of uptime improvements or incident response, and any relevant certifications such as Google’s Professional Cloud DevOps Engineer.

Are remote SRE jobs available on this platform?

Yes, our job board features both on-site and remote Site Reliability Engineer positions, allowing you to find opportunities that fit your location preferences.

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