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Site Reliability Engineer (SRE) Jobs
Overview
Find your next Site Reliability Engineer (SRE) job with Haystack – the premier IT job board connecting top SRE talent with leading tech companies. Explore the latest Site Reliability Engineer opportunities to ensure system reliability, scalability, and performance. Start your search now and advance your SRE career with roles tailored to your skills in monitoring, automation, and incident response.
Virtualisation Engineer (Proxmox/KVM)
itim Ltd
Plymouth
In office
Mid - Senior
£50,000
RECENTLY POSTED

If you think theres always a better way to build it we agree. Were hiring a Virtualisation Engineer experienced in Proxmox (KVM) to help evolve a modern, resilient hosting platform. Our culture is built on open contribution, flexible working, and solving problems intelligently. We explore beyond the mainstream, test bold ideas, and value engineers who combine solid fundamentals with curiosity and initiative. Not just maintaining infrastructure redefining it. Join a hosting team where open collaboration drives better engineering. As our next Virtualisation Engineer, youll work hands-on with Proxmox (KVM) (and VMware) in an environment that prioritises flexibility, smart thinking, and practical experimentation. We respect proven technologies but were equally comfortable pushing boundaries when better solutions exist. To put it bluntly. If youve been quietly building impressive Proxmox environments and feel they could be pushed further, wed value a conversation. If Proxmox isnt just something youve used but something youve properly engineered and optimised this could be the move that gives you more influence and freedom. Company Description itim Group plc is a leader in unified retail technology, offering innovative solutions that optimise performance and drive profitability for retail businesses. Our comprehensive Unified Retailing platform integrates key aspects of retail operations, including sales, stock optimisation, pricing strategies, and supplier collaboration. With a proven track record of delivering sustainable growth and real-world impact, itim Group plc has achieved measurable success, such as sales growth of up to 30% and significant cost savings. itim combines cutting-edge technology with deep retail expertise to help businesses scale intelligently and achieve their operational goals. Role Description The hosting team for itim are in a new era, breaking free from the shackles of enterprise licensing that comes with enterprise lock-in. Learning new skillsets and pushing the boundaries has always been the norm in the IT hosting team. This time, however, open-source technologies are being heavily tested and ultimately run in a live environment. Technologies like Proxmox, EVPN, and KVM are in full swing and will be a key driver for innovation, scaling, and cost saving over the next several years. This is a full-time, on-site role based in Plymouth for a Virtualisation Engineer. Reporting to the Hosting Manager and working in a team totalling 9 I.T professionals, this role plays a key part in maintaining and evolving itim's custom private cloud and SaaS-based infrastructure. You will support and enhance our core hosting platforms, networks, and infrastructure services, ensuring high availability, performance, and security across the estate. We are actively modernising our environment, Currently we are implementing open-source virtualisation platforms such asProxmox. This role offers the opportunity to influence technical direction, contribute fresh ideas, and work across a broad and evolving technology stack. This is a hands-on, on-site position suited to someone with a strong generalist background across infrastructure, systems administration, and networking someone comfortable operating across multiple domains rather than confined to a single specialism, Experience with Proxmox and any KVM is strongly desired. A more comprehensive job description is available on application, please send over your C.V. This Role is based in Plymouth Science park, Plymouth, Mon- Fri, 37.5 hours per week, working hours 9am - 17:30.

Infrastructure Automation Engineer (SC Cleared)
NSD
Corsham
Hybrid
Mid - Senior
£450/day - £700/day
RECENTLY POSTED
+2

(IAC / Orchestration / Python / Ansible)

KEY HIGHLIGHTS

  • £450 - £700 per day
  • Corsham - 2-3 days onsite / 2 days remote
  • SC clearance required - DV desirable
  • Work on a major UK Defence digital transformation programme

ABOUT THE CLIENT

Our client is delivering critical infrastructure automation capability across a large-scale UK Defence platform. Operating within a highly secure environment, they are responsible for developing zero-touch, automated infrastructure solutions across complex, multi-vendor estates. Due to continued programme demand, they are seeking an experienced Infrastructure Automation Engineer to support delivery across secure platforms.

THE BENEFITS

  • Day rate up to £700
  • Hybrid working (Corsham-based secure site)
  • Long-term Defence programme
  • Exposure to large-scale infrastructure automation
  • Agile delivery environment using modern DevOps tooling

THE INFRASTRUCTURE AUTOMATION ENGINEER ROLE

As an Infrastructure Automation Engineer, you will design, develop and validate automation components forming part of a secure Defence platform. You will reverse engineer legacy and manual build processes into parameterised, zero-touch automation packages, working primarily with Python3, Ansible and scripting technologies. The role includes producing production-quality code, contributing to design artefacts, supporting system testing, and working within Agile teams using the Atlassian toolset.

INFRASTRUCTURE AUTOMATION ENGINEER ESSENTIAL SKILLS

  • Active SC clearance (DV preferred)
  • Strong hands-on experience with Python3 automation development
  • Experience with Ansible, Puppet or Chef
  • Scripting experience in Bash and/or PowerShell
  • Experience automating server, network and storage technologies
  • Exposure to large infrastructure environments
  • Strong troubleshooting and problem-solving capability
  • Experience working in Agile teams
  • Version control experience (Git / BitBucket)

Relevant certification (e.g. CCNP, VCP, RHCE, OCA) highly desirable.

TO BE CONSIDERED

Please either apply through this advert or email me directly via w.
For further information please call 0117 284 0050.
By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Infrastructure Automation Engineer, Python3, Ansible, DevOps, SC Clearance, DV Clearance, Bash, PowerShell, Jenkins, Git, Agile, Defence, NSD

Security Supervisor - WC2R, London - England
Ward Security
London
In office
Junior - Mid
£14/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Security Supervisor - WC2R, London - England,

Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Supervisor to safeguard a prominent facility in London. The successful applicant will have a background in Security Supervision, managing a small team and able to manage site security requirements on Mondays and Fridays only.

Position:   Security Supervisor

Pay rate:  £14.75 per hour

Shift Pattern: Thursday 0600 to 1800 & Friday 0600 to 1800 only

Location:   WC2R, London

Role Requirements: SIA License

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits we offer via our ReWard  membership :

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Main duties:

    • Supervise daily security team operations, ensuring efficient task completion
    • Report any issues to the duty manager
    • Ensure night and weekend security team are aware of any events taking place
    • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
    • To provide a point of contact and information centre to staff and visitors.
    • Respond to emergencies
    • Deal with conflict in an appropriate manner if required
    • Write up incidents to the standard expected by Management
    • Carry out ID checks
    • Be vigilant to the Health and Safety risks
    • Excellent communication skills to all levels – verbally, written, phone and by security radio’s
    • Can work effectively as part of a team or can work on own initiative
    • A positive attitude to dealing with people and taking on challenges

Must Have:

    • Valid SIA licence
    • Proven work experience as a Security Supervisor - min 1 year
    • Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
    • Excellent customer service and communication skills
    • Proficient in Excel and Outlook
    • Maintain a high standard of personal presentation
    • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
    • Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
    • IT literate- Ability to operate detecting systems and emergency equipment

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.
 
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Escalator Engineer (Days)
Stannah Management Services
London
In office
Mid
£60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Description

Escalator Engineer- Days - Greater London - at Stannah – Join Our Team!

Salary Up to £60,000 (incl OTE) based on skills and experience level

Step into a role where your expertise truly matters. As an Escalator Engineer with Stannah, you’ll take ownership of call‑outs, repairs and maintenance across a wide variety of escalators and moving walkways from all major manufacturers. You’ll be part of a dedicated Service Branch team, playing a key role in delivering exceptional service and helping the business achieve its wider objectives and performance targets.

If you’re an experienced engineer looking to join a respected, family‑run, market‑leading company, this is an opportunity to work with one of the most trusted names in the lift industry. You’ll cover major stations across Greater London, and M25 corridor, giving you the chance to work on diverse equipment in some of the UK’s busiest and most dynamic environments.

If you’re ready to bring your technical skill, problem‑solving mindset and commitment to quality to a company that values its people, this could be the next step you’ve been waiting for.

Working hours: Day Shift, 4 on 4 off working pattern (12-hour shifts with 45 minutes unpaid break).07:00 - 19:00 on site

Why Join Stannah:

  • Industry Leadership: Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality.
  • Competitive Compensation: In addition to a market-aligned base salary, you’ll receive a standby allowance and call-out payment.
  • Comprehensive Benefits: Enjoy benefits such as a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses.
  • Career Growth: We offer opportunities for career advancement, ongoing training, and development.
  • Autonomy: You’ll manage on site works, building relationships with client staff and key stakeholders as the face of Stannah

Escalator Engineer Responsibilities :

  • Conduct maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers.
  • Ensure high standards of service delivery, safety, and customer care.
  • Perform effective risk assessments and maintain site log cards during every visit.
  • Participate in our on-call rota to cover holiday.

.Please see the full job description here: Escalator Engineer Job description

Qualifications

Escalator Engineer Requirements:

  • Qualifications: NVQ Level 3 in Escalator Engineering or equivalent.
  • Experience: Proven experience working on escalators and moving walkways.
  • Driving License: A valid UK driving license is essential for this role

Additional Information

If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!

Whether you’re seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the “Apply Now” button to send your CV or contact us for further information.

Benefits Include:

  • Market Aligned Salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
  • 20 days holiday
  • Holiday scheme to buy extra days’ annual leave
  • Pension Scheme. Matched contribution/salary sacrifice
  • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
  • Employee Assistance Programme. A workplace initiative to support and enhance well-being
  • Enhanced maternity and paternity provision
  • Company Vehicle

#LDS

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.

PandoLogic. , Location: London, ENG - SE25 5PY

3rd Line IT Service Desk Engineer
GET STAFFED ONLINE RECRUITMENT LIMITED
Hampshire
In office
Mid - Senior
Private salary
RECENTLY POSTED

Whiteley

Full-Time, Permanent

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently.

As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They’re all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career.

While you’ll be part of a fast-paced, customer-focused environment, they’re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month.

If you’re ready to bring your expertise to a place that values your growth and development, they’d love to hear from you!

Benefits of working for Our Client:

  • A competitive salary.
  • Training opportunities set out with a clear training structure.
  • Progressive working environment with access to voice your opinions to decision makers.
  • 25 days holiday plus bank holidays.
  • Your birthday off.
  • Flexi health plan cover and access to a range of Health Benefits.
  • IT Purchasing Scheme.
  • Company Pension.
  • An active Social Committee who plans monthly competitions and events.
  • A brilliant breakout room with free breakfast and a pool table.

Join a Trusted Partner for Transformative Managed Technology.

Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals.

Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirement and drive business growth.

Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:

  • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems.
  • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements.
  • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference.
  • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations.
  • Technical Documentation: Create and maintain comprehensive documentation.
  • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software.
  • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff.
  • On Call: There is an expectation to be on call once a month.

Your Previous Experience:

  • Microsoft Windows desktop and server configuration and support experience.
  • Microsoft Exchange On Prem and Online configuration and support experience.
  • Terminal server environment configuration and support experience (Citrix, AVD, RDS).
  • Active Directory configuration and administration.
  • Strong knowledge and understanding of Group Policy.
  • Strong general networking skills (CLI, Subnetting, NAT).
  • Good understanding of DNS.
  • Router configuration and support experience (Cisco, HP, Draytek).
  • Firewall configuration and support experience (Watchguard, SonicWALL).
  • HP ProLiant and Dell PowerEdge Server Hardware support experience.
  • VMware and Hyper V support experience (VCP an advantage).
  • Storage technologies (NAS, NetApps, Synology).
  • Strong understanding of Office 365.
  • Strong understanding of Microsoft Azure.
  • Strong understanding of Microsoft Intune.
  • Strong understanding of SSL Certificates.

Essential Skills:

  • Excellent communication skills.
  • Organisational skills.
  • Results driven with a proven track record.
  • Team player.
  • Self-motivated and proactive.
  • Ability to be resilient and to work under pressure.

Apply today.

Systems Engineer
GET STAFFED ONLINE RECRUITMENT LIMITED
Ringwood
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Location: Ringwood, Hampshire + non-contractual hybrid home working

Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k)

Hours: 37.5 hours per week

The Role

Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service.

Duties Include:

  • Consult with internal and external stakeholders to scope, define, and refine technical requirements.
  • Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice.
  • Produce clear and detailed technical work packages to support successful project delivery.
  • Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests.
  • Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer.
  • Maintain consistent deployment practices across customers and projects.
  • Identify and escalate any serious issues, risks, or non conformities promptly.
  • Collaborate closely with project managers, providing clear technical insight to support planning and delivery.

Skills and Experience

  • 5+ years of experience in a similar role, within large, diverse enterprise environments.
  • Strong troubleshooting and problem-solving skills.
  • Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions.
  • Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments.
  • Good cyber security awareness, with understanding of security best practices.
  • Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable).
  • Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable).
  • Knowledge of antivirus tools, including Microsoft Defender for Endpoint.
  • Committed to continuous learning and actively pursuing vendor certifications
  • Ability to follow and produce detailed technical documentation.
  • Strong communication and stakeholder management skills.
  • Able to work independently and collaboratively in a fast-paced environment
  • High attention to detail with a proactive, ownership-driven approach.

This role is subject to a clear standard DBS check being received.

The Package:

  • Company Profit Share (first £3,600 is tax free)
  • 22 days annual leave plus bank holidays, increasing with length of service
  • Birthday as additional paid leave
  • Additional paid leave (dependent on company performance)
  • Company sick pay policy
  • Ongoing training and support
  • Pension Scheme
  • Private Medical Insurance including dental
  • Ongoing training and support
  • Fresh fruit, the occasional pizza and a posh coffee machine!

About Them

Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years.

They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

They encourage progression within their company for their colleagues, offering opportunities in other teams and departments.

Join their friendly company, where a great team and a positive culture await you.

Control Room Shift Engineer
Context
Corsham
In office
Junior - Mid
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Corsham

Employment Type: Full-Time, Permanent

Shift Pattern: 4 on / 4 off (Days & Nights)

Salary: Up to 52k + Excellent Benefits

We are recruiting on behalf of a leading data centre provider for a Control Room Shift Engineer to join their high-performing team at a state-of-the-art facility in Corsham. This role offers the opportunity to work within a mission-critical environment, supporting the smooth operation of advanced engineering systems.

Key Responsibilities

  • Operate and monitor Building Management Systems (BMS), Energy Management Systems (EMS), and other control platforms.
  • Respond to alarms and faults in real-time, ensuring timely resolution and escalation.
  • Conduct routine inspections and maintenance of critical engineering infrastructure.
  • Maintain accurate logs and reports in line with operational procedures.
  • Support planned and reactive maintenance activities in collaboration with engineering teams.

Candidate Requirements

  • Recognised Level 3 or above qualification in Mechanical Engineering, Electrical Engineering, or Building Services.
  • Membership of a professional engineering institution (e.g. CIBSE, IMechE, IET) is desirable.
  • Minimum 2 years’ experience in critical building engineering services.
  • Extensive experience working with BMS, EMS, and CAFM systems.
  • Strong communication skills and a methodical approach to problem-solving.

Must be eligible to work in the UK and for SC Clearance.

Location: Corsham

Shift Pattern: 4 on / 4 off (Days & Nights)

Salary: Up to 52k + Excellent Benefits

Data Engineer Lead (Openshift)
Infoplus Technologies UK Ltd
Sheffield
Remote or hybrid
Senior
£450/day - £480/day
RECENTLY POSTED

Key Responsibilities: Design, implement, and maintain data pipelines to ingest and process OpenShift telemetry (metrics, logs, traces) at scale. Stream OpenShift telemetry via Kafka (producers, topics, schemas) and build resilient consumer services for transformation and enrichment. Engineer data models and routing for multi-tenant observability; ensure lineage, quality, and SLAs across the stream layer. Integrate processed telemetry into Splunk for visualization, dashboards, alerting, and analytics to achieve Observability Level 4 (proactive insights). Implement schema management (Avro/Protobuf), governance, and versioning for telemetry events. Build automated validation, replay, and backfill mechanisms for data reliability and recovery. Instrument services with OpenTelemetry; standardize tracing, metrics, and structured logging across platforms. Use LLMs to enhance observability capabilities (e.g., query assistance, anomaly summarization, runbook generation). Collaborate with platform, SRE, and application teams to integrate telemetry, alerts, and SLOs. Ensure security, compliance, and best practices for data pipelines and observability platforms. Document data flows, schemas, dashboards, and operational runbooks.
Required Skills: Hands-on experience building streaming data pipelines with Kafka (producers/consumers, schema registry, Kafka Connect/KSQL/KStream). Proficiency with OpenShift/Kubernetes telemetry (OpenTelemetry, Prometheus) and CLI tooling. Experience integrating telemetry into Splunk (HEC, UF, sourcetypes, CIM), building dashboards and alerting. Strong data engineering skills in Python (or similar) for ETL/ELT, enrichment, and validation. Knowledge of event schemas (Avro/Protobuf/JSON), contracts, and backward/forward compatibility. Familiarity with observability standards and practices; ability to drive toward Level 4 maturity (proactive monitoring, automated insights). Understanding of hybrid cloud and multi-cluster telemetry patterns. Security and compliance for data pipelines: secret management, RBAC, encryption in transit/at rest. Good problem-solving skills and ability to work in a collaborative team environment. Strong communication and documentation skills.

Multiskilled Shift Engineer
Smurfit Westrock
Weston-super-Mare
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

We currently have an exciting vacancy for a Shift Engineer with an mechanical bias working full-time equivalent hours on a 4-shift rotation at our Weston-Super-Mare site.

Working within the engineering department with the key responsibility for providing a proactive engineering service to the Site’s Operations Team. The role is focused around increasing machine uptime within shift, while supporting SK’s safety and quality standards. The individual will be responsible for providing effective short and long-term solutions to continuously improve machine reliability, actively contributing as part of the engineering team to achieve business targets and key performance criteria.

Main Duties

  • Work in a collaborative style with the Engineering, Conversion, Corrugator and Despatch departments

  • Lead the successful completion of all breakdown activities

  • Assist in the daily preventative maintenance strategy

  • Booking out & ordering engineering parts

  • Liaise with OEM’s when required

  • Implement and endorse preventative / predictive maintenance systems, tools and ideas (SAP PM)

  • Daily involvement in completing mechanical & electrical engineering activities providing support/coaching for machine operatives

  • Any other tasks requested by your line manager within your capabilities

Skills, Knowledge & Experience

  • Minimum of 5 years’ experience working within a FMCG work environment

  • Good communicator with effective listening skills to all parties, internal & external

  • Good literacy, numeracy and problem-solving skills

  • Accuracy and attention to detail

  • Ability to manage and prioritise own workload

  • Good level of IT skills & ability to gain a good understanding of SAP PM

  • Driven & self- motivated with good diagnostic skills

  • Team player with the ability to work across departments and with the Engineering Cell Technicians

  • Experience of hydraulic, pneumatic & steam systems

  • Fault[MJ1] finding on AC&DC drives (Siemens, ABB, SSD etc)

  • Knowledge of Siemens S5, S7 & Allen Bradley plc’s

[MJ1]Can the highlighted lines be removed?

What We Offer

  • Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
  • Ongoing training and development opportunities
  • 24/7 confidential support for you and your family
  • Flexible working options and family-friendly policies
  • Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.

Windows Site Reliability Engineer
Intec Select Ltd
London
Hybrid
Senior - Leader
£100,000 - £110,000
RECENTLY POSTED
+12

Windows Site Reliability Engineer | £110K | Hybrid | London

Overview:
A leading global investment bank is seeking a skilled Windows Site Reliability Engineer to join their London-based Technology team. This is a senior-level leadership role focused on driving platform reliability, automation strategy, and infrastructure modernisation across mission-critical banking systems. This is an excellent opportunity to join an investment banking powerhouse.

Role and Responsibilities:

Lead Platform Engineering and SRE strategy across the organisation
Build scalable, self-service, and resilient infrastructure platforms
Drive Infrastructure as Code and CI/CD adoption, automating manual tasks
Define SLOs and optimise system performance, latency, and scalability
Lead root cause analysis and remediate technical debt
Partner with development teams to improve testing, releases, and deployments
Shape cloud and hybrid migration strategies
Ensure regulatory, audit, and security compliance
Act as senior escalation point for high-severity incidents
Identify cost and efficiency improvements; deputise for senior leadershipSkills and Experience:

Deep expertise in Microsoft Windows Server internals
Advanced knowledge of Active Directory, DNS, DHCP, LDAP, and Kerberos
Extensive experience tuning low-latency, enterprise-scale systems
Strong background in SRE, DevOps, CI/CD, and Infrastructure as Code principles
Advanced scripting and development capability (PowerShell, Python, C#)
Clustering, high-availability, replication, and disaster recovery expertise
Experience with Git, Terraform, Ansible, Jenkins, and TeamCity
Strong understanding of security hardening (CIS) within regulated environments
Deep knowledge of performance monitoring, system internals, and optimisation techniques
Experience working within financial services or other regulated industriesDesirable:

Kubernetes and Docker orchestration
Major cloud platforms (Azure, AWS, GCP)
Nutanix HCI and VMware ESX
Enterprise databases (SQL Server, Oracle, Sybase ASE, MongoDB, Snowflake)
Enterprise monitoring tools (Splunk, Netcool)Package

Circa £110,000 + Excellent Package
London / Hybrid x3 days onsite
Flexible working consideredWindows Site Reliability Engineer | £110K | Hybrid | London

Mainframe IBM zMQ Engineer - z/OS
Atrium Global
UK
Hybrid
Mid - Senior
£550/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Duration:6 Months
Location:Edinburgh, Leeds, Halifax or Manchester
Working hours:Standard business hours with out of hours support and deployments required
Onsite requirements:Hybrid working with onsite presence as required - Out of hours on call is potentially required
Engagement Type:Contract - Inside IR35
Day Rate:£550 per day

Right to Work:Candidates must have the legal right to work in the UK. Sponsorship is not available for this role.

Atrium is supporting a client of ours within the financial services industry who is seeking an experienced IBM MQ Administrator to join their mainframe middleware team.

Job Overview

You will deliver complex technical support and project delivery across the organisations IBM MQ estate on z/OS, with a strong focus on incident resolution, problem management and system stability. The role supports critical platforms across multiple business divisions including digital, payments, retail and insurance, while contributing to technology improvements and strategic initiatives. This position includes participation in out of hours deployments and migrations.

RESPONSIBILITIES

  • Provide technical support across complex MQ environments to tight timescales
  • Deliver incident, problem and change resolution across critical systems
  • Drive delivery against the technology roadmap with key stakeholders
  • Enforce standardisation and support continuous improvement initiatives
  • Collaborate across wider middleware teams to develop and implement processes
  • Deliver changes through RTL into production under governance independently
  • Ensure strict adherence to operational processes and procedures
  • Perform change and support activities outside business hours when required
  • Work with IT Security to maintain MQ product security
  • Maintain service stability, resilience and optimisation

REQUIREMENTS

  • Min 5 years + administration experience of **IBM Message Queue (MQ) v9.x on z/OS
  • IBM MQ clustering experience
  • Operational experience using z/OS panels and MQ Explorer
  • Experience implementing and supporting TLS
  • Experience supporting and troubleshooting online systems
  • Strong diagnostic and analytical skills across complex technical environments
Infrastructure Automation Engineer (SC Cleared)
NSD
Corsham
Hybrid
Mid - Senior
£450/day - £700/day
+3

(IAC / Orchestration / Python / Ansible)

KEY HIGHLIGHTS

£450 - £700 per day

Corsham - 2-3 days onsite / 2 days remote

SC clearance required - DV desirable

Work on a major UK Defence digital transformation programme

ABOUT THE CLIENT

Our client is delivering critical infrastructure automation capability across a large-scale UK Defence platform. Operating within a highly secure environment, they are responsible for developing zero-touch, automated infrastructure solutions across complex, multi-vendor estates. Due to continued programme demand, they are seeking an experienced Infrastructure Automation Engineer to support delivery across secure platforms.

THE BENEFITS

Day rate up to £700

Hybrid working (Corsham-based secure site)

Long-term Defence programme

Exposure to large-scale infrastructure automation

Agile delivery environment using modern DevOps tooling

THE INFRASTRUCTURE AUTOMATION ENGINEER ROLE

As an Infrastructure Automation Engineer , you will design, develop and validate automation components forming part of a secure Defence platform. You will reverse engineer legacy and manual build processes into parameterised, zero-touch automation packages, working primarily with Python3, Ansible and scripting technologies. The role includes producing production-quality code, contributing to design artefacts, supporting system testing, and working within Agile teams using the Atlassian toolset.

INFRASTRUCTURE AUTOMATION ENGINEER ESSENTIAL SKILLS

Active SC clearance (DV preferred)

Strong hands-on experience with Python3 automation development

Experience with Ansible, Puppet or Chef

Scripting experience in Bash and/or PowerShell

Experience automating server, network and storage technologies

Exposure to large infrastructure environments

Strong troubleshooting and problem-solving capability

Experience working in Agile teams

Version control experience (Git / BitBucket)

Relevant certification (e.g. CCNP, VCP, RHCE, OCA) highly desirable.

TO BE CONSIDERED

Please either apply through this advert or email me directly via w .

For further information please call 0117 284 0050 .

By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS

Infrastructure Automation Engineer, Python3, Ansible, DevOps, SC Clearance, DV Clearance, Bash, PowerShell, Jenkins, Git, Agile, Defence, NSD

TPBN1_UKTJ

2nd/3rd Line EUC Engineer
Tria
London
Hybrid
Mid - Senior
£40,000 - £45,000

2nd /3rd Line EUC Engineer
40,000 - 45,000 depending on experience
Central London
Hybrid working (1 day a week wfh)

About the Role

This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy.

You’ll support a diverse client base across the non-profit, finance, media and technology sectors. You’ll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates.

You’ll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths.

With dedicated opportunities for funded training and certifications, you’ll be joining a supportive team that invests heavily in professional development and clear career progression.

We are looking for

A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment.

You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity

Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Experience administering device management platforms such as Jamf Pro or Microsoft Intune
Confident troubleshooting complex issues, working independently and across multiple client environments
Scripting in Bash or Python, with Powershell as an advantage

Tech Stack You’ll Work With

Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec
Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Entra ID (Azure AD), PowerShell, Bash, Python
Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN)

Key Benefits

33 days holiday including bank holidays
Funded training, certifications & professional development
Pension scheme
Hybrid working with flexibility
Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology

If this is you, apply immediately - we look forward to speaking with you

SCADA Engineer - Onshore
Taylor Hopkinson Limited
Norwich
In office
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

SCADA Engineer required for a Major Offshore Wind Developer based in the UK.

Responsibilities:

  • Provide independent supervision and coordination of SCADA commissioning activities within EPC Electrical Systems.
  • Manage and oversee FAT, SAT, SIT, and on-site SCADA commissioning execution in accordance with project timelines.
  • Ensure compliance with Clients standards, project technical specifications, National Grid requirements, HSE rules, and applicable local legislation.
  • Assume day-to-day responsibility for SCADA commissioning activities on site, including contractor supervision and coordination.
  • Review, witness, and verify commissioning tests for communication networks, radio systems, telephone systems, Substation Control Systems (SCS), WTG SCADA, grid compliance systems, metering systems, and VTMS (where applicable).
  • Ensure quality assurance and quality control (QA/QC) of commissioning activities, including verification of documentation and test records.
  • Sign off contractor checklists and ensure timely closure of punch lists and snag items.
  • Draft, implement, and maintain the SCADA Commissioning Plan, defining scope, deliverables, QA/QC requirements, interfaces, and timelines.
  • Provide structured progress reporting to the SCADA Package Manager and Commissioning Manager, highlighting risks, deviations, and mitigation measures.
  • Coordinate closely with SCADA contractors, Electrical Commissioning Managers, and relevant stakeholders to align SCADA commissioning with the overall project commissioning plan.
  • Ensure SCADA systems meet National Grid grid code obligations during commissioning and support compliance verification processes.
  • Support short offshore commissioning assignments as required.
  • Comply with corporate IT security policies, including installation and use of mandatory mobile device management software and adherence to data protection requirements.

Requirements

  • Relevant hands-on experience in SCADA commissioning on large-scale infrastructure or energy projects.
  • Proven experience with Hitachi MicroSCADA and Substation Control Systems (SCS).
  • In-depth knowledge of National Grid requirements and grid compliance processes, including practical experience ensuring SCADA systems meet grid code obligations during commissioning.
  • Ability to independently manage SCADA commissioning interfaces without escalation on fundamental compliance matters.
  • Technical background at B.Sc. level or equivalent in Electrical Engineering, Control Systems, or related discipline.
  • Experience aligned with IPMA B/C, PMP, or equivalent project management methodologies (advantageous).
  • Strong stakeholder management skills and structured documentation practices.
  • Demonstrated ability to operate effectively in high-pressure commissioning environments.
  • Valid GWO certification (mandatory).
  • Willingness and physical ability to undertake short-notice offshore assignments.
IT Infrastructure Engineer
Adecco
London
In office
Mid
£35,000 - £45,000

Our client is a well established company in its field are currently recruiting an

Infrastructure IT Engineer

Permanent full time office based Monday to Friday

Design, deploy, and manage IT infrastructure systems, including servers, networks, and storage solutions.

Monitor and maintain system performance, ensuring high availability and reliability.

Implement and manage security measures to protect data and systems.

Troubleshoot and resolve hardware and software issues.

Collaborate with other IT team members to support various projects and initiatives.

Maintain documentation for infrastructure configurations, processes, and procedures.

Bachelor’s degree in Computer Science, Information Technology, or a related field.

3+ years of experience in IT infrastructure engineering or a similar role.

Strong knowledge of network protocols, server hardware, and virtualisation technologies.

Experience with cloud platforms (e.g., Azure, AWS) and hybrid environments.

Proficiency in scripting languages (e.g., PowerShell, Python) for automation a benefit.

Excellent problem-solving and analytical skills.

Strong communication and teamwork abilities.

Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

NetApp Senior Storage Engineer
4M Recruitment
London
Hybrid
Senior
£465/day
TECH-AGNOSTIC ROLE

We are seeking an experienced NetApp Senior Storage Engineer to join our enterprise infrastructure team on a initial 6 month contract.

This is a hands-on technical role focused on the administration, support, and optimisation of NetApp storage environments and modern enterprise backup platforms.

Key Responsibilities

Storage Administration & Support

  • Hands-on administration of NetApp storage systems
  • Strong experience with NetApp ONTAP (Clustered ONTAP)
  • Management of aggregates, volumes, LUNs, and qtrees
  • Support for NFS and CIFS/SMB protocols
  • Configuration and support of Storage Virtual Machines (SVMs)
  • Management of Snapshots and SnapMirror replication

Storage Architecture & Operations

  • Design and support of enterprise storage solutions
  • Capacity planning and performance tuning
  • High availability configurations (HA pairs, clustering)
  • Firmware and ONTAP upgrades
  • Storage migrations and data lifecycle management

Backup & Disaster Recovery

  • Strong understanding of backup fundamentals (full, incremental, retention policies)
  • Knowledge of RPO and RTO objectives
  • Disaster recovery planning and testing
  • Data integrity validation and restore testing

Enterprise Backup Platforms

  • Hands-on experience with enterprise-grade solutions, particularly:
  • Cohesity
  • Rubrik
  • Experience backing up and restoring enterprise databases
  • Protection of VM-based infrastructure
  • Image-level backups and application-consistent snapshots

In addition to experience in some of the above candidate will also ideally hold industry certifications in NetApp along with strong troubleshooting and analytical capability, ability to work independently in complex enterprise environments and clear documentation and effective communication skills.

If you are a proactive infrastructure specialist with strong NetApp and enterprise backup expertise, we would love to hear from you.

This role will be hybrid based working 1-2 day per week in the office.

Day Rate - £465 per day via umbrella company

Akamai Security Engineer
CBSbutler Holdings Limited trading as CBSbutler
Cheshire
Hybrid
Mid - Senior
£400/day - £465/day

Role Title: Akamai Security Engineer
Location: Hybrid (60% office / 40% remote) - Manchester
Contract End Date: 30/11/2026
Rate: 400 - 465 per day - Inside IR35

Role Overview

We are seeking an experienced Akamai Security Engineer to support the configuration, deployment, and ongoing management of Akamai security solutions across web and API platforms. You will collaborate with security and engineering teams to ensure secure, reliable, and high-performing digital services.

Key Responsibilities

  • Configure and maintain Akamai security tools, including Kona Site Defender, WAF, and Bot Manager.
  • Implement and fine-tune security policies, rulesets, and traffic routing configurations.
  • Monitor web traffic, identify threats, and assist with incident response activities.
  • Optimise WAF and bot rules to reduce false positives and enhance protection effectiveness.
  • Support CDN configuration, caching strategies, and performance optimisation.
  • Manage certificates, edge redirects, property updates, and Akamai console changes.
  • Collaborate with application teams to ensure secure deployments aligned with best practices.
  • Provide documentation and contribute to continuous improvements in web security operations.

Required Skills & Experience

  • Hands-on experience with Akamai technologies (e.g., Kona Site Defender, WAF, CDN).
  • Strong understanding of web security fundamentals (OWASP Top 10, DDoS, bot activity).
  • Familiarity with HTTP/S, DNS, TLS, caching, and content delivery networks.
  • Basic scripting or automation skills (Python, Shell, or Akamai APIs).
  • Excellent troubleshooting and analytical skills.

Desirable Skills & Certifications

  • Akamai Certified Engineer (ACE)
  • Experience with cloud platforms (Azure, AWS, GCP)
  • Exposure to DevSecOps tools, CI/CD pipelines, or Infrastructure-as-Code (IaC)
  • Experience with SIEM or monitoring tools
Infrastructure Storage Analyst CGEMJP
Experis
Coventry
Hybrid
Junior - Mid
£200/day - £325/day

Role Title: Infrastructure Storage Analyst

Duration: contract to run until TBC

Location: Coventry, Hybrid 2 days per week onsite

Rate: up to 325.68 p/d Umbrella inside IR35

Role purpose / summary

The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required

  • Responsible for independently troubleshooting and resolving production service incidents
  • Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills:
    • Demonstrable level of knowledge in their chosen technical discipline.
    • Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential.
  • VMware + enterprise skills like vRealize, SRM, operations manager
  • CISCO UCS infrastructure (compute, networking and storage combined into a single unit)
  • Good knowledge of storage technologies vSAN and VxRail
  • Experience with Linux command line technologies, as IBM Storage operates on a Unix interface.
  • Exposure to and application of cluster management within Spectrum Scale.
  • Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology.

Essential skills

  • Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes
  • Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments
  • Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology
  • Explore to or awareness of GKLM (SKLM)
  • Awareness of how actions can affect availability
  • Provision and redaction of storage across the IBM storage estate - all technologies
  • Experience of working with Linux command line technologies
  • Experience of ticket management using ServiceNow
  • An appreciation of Cloud technologies (AWS) and associated features
  • Knowledge of AWS server administration and features
  • Some experience of working within an Agile delivery environment
  • An understanding of VMware products including vSphere, vRealize & related technologies
  • An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Senior DevOps Systems Administrator
Mobilus Limited
Guildford
Hybrid
Senior
£55,000 - £65,000
+4

We are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin to support teams across the business for both internal and hosted infrastructures including hardware, operating systems and server-based applications.

As a Senior DevOps Systems Administrator, you ll lead automation efforts, work with cutting-edge tools, and be trusted to make key decisions that influence the direction of the business. The DevOps Engineer will help architect robust hybrid cloud solutions and streamline infrastructure with tools like Terraform, Ansible, and GitHub Actions. You ll be working in a collaborative environment that invests in your development with clear progression, technical certifications, and the opportunity to mentor others whilst growing your leadership skills.

Key Responsibilities will include:

  • Design, deploy and support infrastructure across AWS and private cloud
  • Automate infrastructure with Terraform and Ansible
  • Build and maintain CI/CD pipelines using GitHub Actions
  • Implement observability tools (Grafana, Prometheus, CloudWatch)
  • Work across teams to improve reliability and security
  • Manage hybrid networks, IAM, firewalls and VPNs

The successful DevOps Systems Administrator will have:

  • At least 3-5 years of DevOps experience, including hands-on AWS,
  • Experience with VMware or Proxmox.
  • Strong Linux skills with networking and cloud security knowledge.
  • Experience of working with Terraform, Ansible, and Kubernetes (e.g. EKS)
  • Confident scripting in Bash, Python or Go

AWS Certifications and knowledge of security tools such as Trivy would be beneficial.

This is a fantastic and exciting opportunity for an experienced Systems Administrator, DevOps Engineer or Platform/Cloud Engineer to work as part of a people-first company that holds exceptional staff retention rates and career development opportunities. The role comes with a generous benefits package, including retail discounts, private healthcare, flexible working arrangements and many more. If you re ambitious, curious and can demonstrate loyalty as an employee, this is your chance to learn and grow your career in a company with pedigree, purpose and potential.

Please not that this is a permanent position seeking candidates that can demonstrate longevity of service with their former employers.

3rd Line IT Support Engineer
ITSS Recruitment
London
Hybrid
Mid - Senior
£45,000 - £60,000

3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London

An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

3rd Line IT Support Engineer experience:

Windows Server 2008/2012/2016
Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance)
Azure Active Directory
Microsoft Intune and Auto Pilot
Microsoft SharePoint Online
Exchange2007/2010/2013/2016 Server
Active Directory, DNS, DHCP and Group Policies
Multi-Site VPN and connectivity solutions
Networking & Wi-Fi Infrastructure experience
Server Virtualisation experience
Security, 2FA & Firewalling
Backup/DR troubleshooting & management
Dell & HP hardware troubleshooting
Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
Experience working within a Managed Service Desk provider

We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

Service Desk Engineer
Context Recruitment
Crewe
In office
Junior - Mid
£40,000

Service Desk Engineer - Crewe

40,000 PA

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer (2nd Line) to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.

You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.

This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.

Key Responsibilities:

  • Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
  • Prioritise and manage workflow through the ITSM system (ServiceNow)
  • Conduct on-site technical investigations and escalate issues to ensure timely resolution
  • Collaborate with IT team members and support 1st and 2nd line IT teams
  • Install, update, maintain, and support various software packages and hardware
  • Perform Active Directory administration and deploy software via Endpoint Manager
  • Support SIP/VOIP telephony and video conference systems
  • Configure and support iOS/Android mobile devices and 4G/5G dongles
  • Assist with IT projects and maintain technical documentation

Qualifications and Skills:

  • Microsoft certifications (desired)
  • Experience with ITSM systems
  • Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
  • Understanding of anti-virus products, web gateway filtering, and networking concepts
  • Strong communication, problem-solving, and customer service skills
  • Ability to work under pressure and prioritize tasks effectively
Frequently asked questions
A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations. Their primary goal is to create scalable and highly reliable software systems by automating infrastructure, monitoring applications, and improving system performance.
Common skills for SRE roles include proficiency in programming languages like Python, Go, or Java, expertise in cloud platforms (AWS, GCP, Azure), knowledge of containerization and orchestration tools (Docker, Kubernetes), experience with monitoring and logging tools, and strong problem-solving abilities.
Many companies across industries hire SREs, including tech startups, large enterprises, cloud service providers, financial institutions, and e-commerce companies. Any organization with complex, high-availability systems may require SRE expertise.
Highlight your experience with automation, system administration, and software development. Include specific tools and technologies you've worked with, examples of uptime improvements or incident response, and any relevant certifications such as Google’s Professional Cloud DevOps Engineer.
Yes, our job board features both on-site and remote Site Reliability Engineer positions, allowing you to find opportunities that fit your location preferences.