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Site Reliability Engineer (SRE) Jobs

Overview

Find your next Site Reliability Engineer (SRE) job with Haystack – the premier IT job board connecting top SRE talent with leading tech companies. Explore the latest Site Reliability Engineer opportunities to ensure system reliability, scalability, and performance. Start your search now and advance your SRE career with roles tailored to your skills in monitoring, automation, and incident response.

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Senior Regional IT Support Engineer

GET STAFFED ONLINE RECRUITMENT LIMITED

Closing Date: 08/10/2025

Location: Brighton

Salary: £26,520 - £32,240

Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the Role

As Senior Regional IT Support Engineer you will play a central role in delivering technical support across our client’s UK and Ireland campuses. This position is key to ensuring students and staff can confidently rely on the technology services available to them, whether on-site or remotely.

You’ll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you’ll help shape a consistent, reliable, and supportive IT experience across all their campuses.

This role covers the South East region (Brighton, London, and Essex), so you’ll need to be based within approximately an hour’s travel between London and Brighton. While the role is primarily remote, there will be occasions where on-site visits are required, depending on operational needs or the nature of specific projects across your region.

What You’ll Do:

Provide 2nd line support to staff and students, resolving user and infrastructure issues both remotely and on-site.

Act as an escalation point for 1st line issues, managing the 2nd line ticket queue and ensuring timely resolution in line with SLAs.

Carry out campus visits when remote support isn’t possible, delivering effective in-person support and fostering trust with users.

Manage IT assets within your region, including procurement, builds, deployments, and accurate record-keeping.

Document and monitor IT support activities through our client’s Helpdesk platform, keeping knowledge bases and systems up to date.

Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards.

Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes.

Support projects and assist with on-campus responsibilities such as hardware handovers, asset management, and IT operations.

What You’ll Bring:

A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally.

Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations.

Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of macOS.

Understanding of cybersecurity best practices, Active Directory, group policies, and network troubleshooting.

Experience with printer configuration and maintenance.

Excellent communication and listening skills, with the ability to explain technical solutions clearly to non-technical users.

The ability to collaborate effectively with colleagues, share knowledge, and promote best practice.

A calm, approachable manner with integrity, accountability, and ownership in your work.

The flexibility to support occasional evening and weekend work when required.

This position is offered as a 6-month fixed-term contract, with the view that it will develop into a permanent opportunity.

Why Our Client

They are a values-led organisation, meaning their core values underpin all that they do:

Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It.

In addition to joining a committed and dedicated team, you will have access to:

25 days holiday per year (FTE)

SMART pension

A comprehensive benefits package

They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation.

They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

How To Apply

Interested in this opportunity, click apply and you will be redirected to our client’s careers website to complete your application.

Are you an IT support professional looking for a new challenge?

Are you seeking a permanent role with excellent training and progression opportunities?

In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT Services team in a fast-paced, supportive environment.

What’s on offer:

Salary circa £30,000

Competitive benefits package

Excellent training and career development

Hybrid working (1 day WFH per week)

Exposure to varied technologies and IT projects

Your experience:

2+ years’ experience within an IT Service Desk or Deskside support role

Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange

Knowledge of hardware support (laptops, monitors, mobile devices)

Experience in a legal or professional services environment

If this sounds of interest, hit APPLY now!

Technical Specialist - Field Services

Technical Specialist (Field Services)

Location: Birmingham or Manchester (2 days per week onsite, plus travel to other sites as needed)Contract: Inside IR35, 6 months, strong potential to extend

Out client is introducing a transformational Field Service Management system. This programme involves multiple releases, new functionality and complex solution design that needs oversight across the bigger picture. Looking for a hands-on Field Services Technology Specialist to join the team and is an ideal role for someone with strong technical delivery experience, able to dive into system testing, solution design reviews and enterprise-level IT problem solving.

What you’ll do:

Provide specialist IT expertise with a focus on Field Services platforms.

Ensure solution designs meet agreed requirements and review 3rd party Low Level Designs for alignment.

Support the testing team through Functional, SIT, and ORT, reviewing test cases and acting as the first point of contact before escalating to developers or wider teams.

Oversee platform capacity, security and performance, ensuring solutions are scalable and robust.

Collaborate with analysts, consultants, architects and security teams to influence platform design and strategy.

Lead on incidents, testing cycles and acceptance of services into live environments.

Deliver documentation including functional requirements, RAID and test strategies in line with governance processes.

Drive continuous improvement and ensure IT activities align with end-to-end customer journeys.

What we’re looking for:

Hands-on IT delivery experience, system testing, IT support and technical project delivery in enterprise environments.

Understanding of enterprise architecture patterns and solution design best practices.

Strong experience delivering IT projects in complex environments, using Agile and Waterfall methodologies.

Knowledge of solution design, architecture principles and ITIL frameworks.

Experience in Field Services environments (Telco, logistics or similar industries).

Hands-on knowledge of AWS, DevSecOps toolchains (Jenkins, Git, Selenium) and collaboration tools (Teams, Atlassian).

Strong interpersonal and communication skills.

Why join?

This is a key role on a high-profile transformation programme, shaping a next-generation Field Services platform that underpins how engineers deliver across the UK. You’ll work in a collaborative, fast-paced environment with exposure to senior stakeholders and the chance to leave a lasting impact on one of the UK’s biggest tech transformations.

SQL Database Administrator

SQL Database Administrator - Based Onsite in Meriden (5 days per week)

Pertemps, the UK’s largest independent recruitment agency, is seeking an experienced SQL Database Administrator to join our internal IT team. This is a full-time, permanent, onsite role based in Meriden, CV7 (please note this is not a hybrid or remote position).

We are looking for a highly skilled professional with at least 5 years’ experience in SQL Server administration and related technologies. You will play a key role in managing and optimising our databases, supporting business-as-usual teams, and delivering internal projects.

Our team has recently developed an Azure SQL Data Warehouse, so knowledge of Azure Data Factory (ADF) and hands-on experience with ETL processes and data pipelines will be a strong advantage.

The ideal candidate will be confident in analysing existing databases, advising on best practices, and carrying out tuning and re-architecture where required to maximise performance and cost efficiency.

Salary: Up to £55,000 per annum (depending on experience)

Key Responsibilities

Administer, maintain, and troubleshoot SQL Server databases across the organisation.

Implement and manage Database Security Patch Management and Database Access Management.

Support and optimise Azure SQL databases and managed instances (PaaS).

Oversee database migrations from MS SQL Server to Azure SQL using migration tooling.

Carry out performance tuning and optimisation (PTO) to improve efficiency.

Manage and maintain backups, restores, and recovery models.

Support High Availability (HA) and Disaster Recovery (DR) solutions.

Troubleshoot database connectivity issues (firewalls, proxies, networking).

Automate and streamline processes through SQLCMD and PowerShell scripting.

Provide recommendations on re-architecture and performance improvements.

Essential Skills & Experience

Proven background as a Microsoft SQL Server DBA (5+ years).

Strong SQL Server administration and troubleshooting experience.

Knowledge of Azure SQL Data Warehouse and ADF / ETL pipelines.

Hands-on experience in performance tuning and query optimisation.

Expertise in backups, restores, and recovery models.

Experience with HA and DR solutions for SQL Server.

Skilled in Database Security Patch Management and Access Management.

Experience migrating SQL Server data to Azure SQL.

Proficient in troubleshooting database connectivity and network issues.

Scripting ability with SQLCMD and PowerShell.

Desirable Skills

Relevant SQL certifications.

Experience with PostgreSQL or MongoDB.

Broader exposure to cloud transformation projects.

Location: Meriden, Coventry (onsite 5 days per week)

Employment Type: Permanent, full-time

Salary: Up to £55,000 depending on experience

Senior Cyber Security Engineer

GTC Recruitment Limited

My client are a prestigious government organisation, seeking a Cyber Security Engineer to join a team responsible for all infrastructure, end user computing, onsite support and delivery of technology projects.

The requirement is to deliver against the initial phase of the security monitoring project-onboarding critical services, proactively monitored by their in-house SOC.

Contract Length: End date 02/12/2025 - possible extension

Location: London (Canary Wharf) - Ideally 1-2 days per week - However, there is scope for fully remote

Essential Criteria for the Role

2+ years in security platforms management (SIEM, SOAR).

Expertise in enterprise-level monitoring and supporting large user bases (10,000+ users).

Experience in creating/managing security playbooks and knowledge of public sector standards.

Experience in Xsiam correlation/ playbooks.

Excellent communication skills, able to articulate technical concepts to diverse audiences.

Technical requirements

Proven experience with Cortex XDR, Cortex Data Lake, and Cortex XSOAR.

Solid understanding of cloud security, network/system security fundamentals, and scripting for automation.

Desirable Qualifications

Familiarity with compliance and security standards (GDPR, HIPAA, NIST).

Familiarity with Infrastructure as Code

Senior DevOps Engineer

Senior Platform Engineer - Manchester (Hybrid) - Up to £75K + Bonus

Build the Future of Cloud & Containerisation

Lorien Global is partnering with a fast-growing tech business in Manchester that’s on a mission to modernise its infrastructure and scale its platform engineering capabilities. With a hybrid setup across AWS and on-prem VMware, they’re laying the groundwork for high-performance microservices delivery-and you could be at the heart of it.

**The Role:**As a Senior Platform Engineer, you’ll play a key role in designing and automating resilient infrastructure across cloud and on-prem environments. You’ll work hands-on with technologies like .NET, RabbitMQ, WebAPI, WCF, MySQL, and MongoDB, while deploying infrastructure using IaC and Kubernetes.

This is a collaborative, high-impact role where you’ll work closely with Engineering, Architecture, Security, and DevOps teams. You’ll help shape reusable platform stacks, streamline deployment processes, and champion DevOps culture and cloud-native best practices.

What You’ll Be Doing:

Architect and deploy scalable infrastructure using Terraform/Ansible

Build reusable platform stacks across Kubernetes, Docker, and VMs

Integrate CI/CD pipelines and GitOps workflows for seamless delivery

Drive automation and reduce complexity across internal tooling

Support cloud governance, security hardening, and operational readiness

Create and maintain SOPs for internal and external delivery teams

Troubleshoot across cloud, infra, and application layers

What You’ll Bring:

Strong experience in platform/infrastructure engineering (Linux & Windows)

Hands-on with IaC tools like Terraform or Ansible

Proven experience with Kubernetes and Docker in production

Solid AWS knowledge (EC2, S3, IAM, VPCs, networking)

Bonus: Familiarity with VMware stack (vSphere, NSX, VCF)

Excellent scripting and automation skills

Strong understanding of cloud security and compliance

Great communicator and team player in fast-paced environments

Why Join?

Salary up to £75,000 + bonus

Hybrid working (2 days/week in Manchester Tech Hub)

Enhanced pension contributions

25 days annual leave + bank holidays

Flexitime and a modern DevOps culture

**Ready to shape the future of platform engineering in a cloud-first environment?**Apply now to explore this opportunity further.

IND_PC1

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Infrastructure Analyst

This is an exciting opportunity to join a technical IT team at a time of rapid growth.

The role is focused on the technical design and implementation of infrastructure solutions across the business.

The role is based out of Leeds with occasional travel required to other sites, you will join a dynamic and experienced team of IT professionals.

The role reports directly into the IT Ops manager and there will opportunities to make an impact with involvement in the technology roadmap, planning, and implementation of solutions.

Key Responsibilities

Key technologies needed are:

Cloud Platforms MS Azure / Terraform / PowerShell

Virtualisation: VMware

Operating Systems: Windows Server

Networking: Strong understanding of network protocols, VLANs, routing, firewalls, and hybrid connectivity solutions.

Hardware: Comprehensive knowledge of server hardware platforms, storage systems, and data centre infrastructure.

We are shortlisting for the role at the moment and interviewing candidates over the next two weeks.

If you are interested apply today to be considered.

DV - Senior Cloud Engineer Azure x2 - Inside IR35

Senior Cloud Engineer (Azure) - DV Cleared - Contract

Location: East Kilbride or Milton Keynes (60% office, 40% home)

Clearance: Active DV (Heavily Preferred) or eligible to attain DV.

Length: Initial 6 months

IR Status: Inside

Rate: £500 - £600

The Senior Cloud Engineer leads the design, deployment, and optimisation of cloud infrastructure, enabling us to deliver secure, scalable, and innovative digital services globally. This role drives cloud adoption, automation, and continuous improvement in line with the organisation’s digital and AI transformation strategy.

Responsibilities:

Architect, implement, and manage cloud platforms (primarily Azure), ensuring compliance, security, and cost-effectiveness.

Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools.

Mentor junior engineers, contribute to DevOps practices, and support incident response and service improvement initiatives.

Technical Skills

Azure Tenant

Ansible

Containerisation (Docker/Podman)

If you’re interested in the above, apply or reach out to

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason***,*** please let us know when you apply or talk to the recruiters directly so we can support you.

Lead DBA

KBC Technologies UK LTD

Responsibilities:

Plan and manage capacity of database management systems

Schedule Database patching for production and lower environments

Plan and strategize backup and DR processes

Provide audit and governance requirements

Maintaining detailed technical documentation

Assist efforts to define database strategy, architecture, standards and procedures to preserve the integrity and security of company data resources

Troubleshoot database problems and implement corrective measures as required

Join our Database team as a Sr. DBA and design, implement, and maintain the systems that are instrumental to business function

Develop your skills and expand your abilities by working with new systems and software

Essential Skills:

Must have knowledge of IT concepts such as DB design, DB layout, DB structures, DB stored procedures, DB tables, DB optimization, TCP/IP, IT security concepts and practices

Must be an expert in SQL Server along with a good understanding of Oracle and knowledge of Informix, DB2, MongoDB, DynamoDB and any other databases

Must be a self-starter with a great attitude, not afraid to take the initiative, and work with little supervision.

Ability to analyze and write business and technical specifications and interact with IT and auditor teams.

A degree in information technology/computer information systems or related.

6 + years of work experience in database support and management.

Clear understanding of IT Operations, Software Development and Release Management using GitHub.

Ability to work under pressure in a fast-paced environment.

Strong attention to detail with an analytical mind and outstanding problem-solving skills.

GitHub, ServiceNow, Jira, MS Office, SQL, etc.

A fantastic opportunity has arisen for a SOC Shift Lead to join a large European defence company within their multi-national Information Management function.

This role performs the duties of the SOC Shift Lead and reports directly to the SOC Manager.

Key Responsibilities:

Provide operational assurance and enforce standards across all active shifts

Review, assess, and quality assure analyst triage, case notes, and escalations

Ensure seamless shift handovers by maintaining clear communication protocols and consistent documentation

Act as mentor for less experienced analysts, providing just-in-time support and real-time knowledge sharing

Identify capability gaps within the shift team and report training needs to management

Facilitate awareness of latest threats, detection guidance, and tooling updates

Serve as the first point of contact for non-critical escalations and queries within the shift team

Liaise with management, CTI, and IR leads to clarify or communicate updated response requirements

Log procedural or workflow issues and propose improvements to SOC operations

Recommend updates to SOPs and playbooks based on frontline observations

Capture metrics on alert handling efficiency, response delays, and knowledge gaps

The ideal candidate might have:

Prior experience in mentoring, peer coaching, or quality assurance within a SOC environment

Ability to lead by example, enforce standards diplomatically, and foster a high-performing team culture

Excellent written and verbal communication skills for coordination, escalation, and documentation purposes

The ideal candidate must have:

A career background in Cyber Security, with awareness across all areas of IT (primarily Network Security and Infrastructure, with secondary focus on Operating Systems & Applications)

Demonstrable understanding of the OSI Reference Model and network communication protocols (including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S)

Demonstrable experience with Security Information Event Monitoring tools and/or Network Packet Capture tools

This position offers a lucrative benefits package, which includes but is not inclusive of:

Bonus scheme (based on company performance)

Annual pay reviews and promotion reviews (based on personal performance)

Overtime paid at an enhanced rate

Flexi-Leave (of up to 15 days)

Pension scheme (total contribution of up to 14%)

Subsidised site facilities and restaurants

Free parking

Excellent career progression and training / career development opportunities

If this role looks like your next challenge, please contact Keelan ASAP or apply via this advert!

Please note that due to the nature of the client’s business, only candidates who currently hold full British Citizenship (without limitations) / Dual Nationality (inclusive of British Citizenship) will be considered.

We endeavour to reply to every candidate, every time, but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

Senior Cyber Security Analyst

Crewe Hybrid (3 days in office) Permanent Up to £50,000 plus bonus + benefits!

This is an brilliant opportunity for an experienced Senior Cyber Security Analyst to play a key role in protecting our client’s systems, networks, and data. You’ll lead on threat detection, incident response, and security improvements, working closely with teams across the business to maintain compliance and best practice.

What you’ll do:

Lead threat detection, incident response & vulnerability management

Strengthen cyber security posture across cloud, infrastructure & applications

Advise development teams on security best practice (SDLC)

Maintain ISO 27001 & Cyber Essentials Plus standards

Mentor junior analysts & develop SOC processes

What we’re looking for:

Strong technical cyber security background

Application, cloud (AWS) & infrastructure security knowledge

Experience with EDR & NDR tools specifically CrowdStrike.

Linux & database skills (MySQL, PostgreSQL, Apache, PHP)

Knowledge of ISO 27001, Cyber Essentials & security frameworks.

Apply now or get in touch with the DCS Technology to discuss further

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business.

Look no further.

Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst

Salary - Up to £35,000 Per Annum

Location - Erith / Hybrid once settled in role

Role Type - Permanent / Full Time / 8:30-5 / Mon-Fri

Benefits - 23 Days Holiday + BH, Pension, Health care plan + discounts

The Role

This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times.

You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories, while supporting and managing enterprise applications such as Payrite, Genesys, IPCortex, Speedy, Keymas, and Vivantio.

A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You’ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues.

Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside overseeing backup operations, disaster recovery, and business continuity.

To succeed, you’ll bring strong IT systems and network administration experience, hands-on knowledge of VMware, Active Directory, DHCP, DNS, WiFi, and firewalls, plus excellent troubleshooting skills and a proactive approach.

IT Support Technician

IT Support Technician - Field Based Covering Sussex, Surrey, Essex & Kent £26,000 - £32,000 per annum + benefits

Established in 2002, our client is a trusted Managed Service Provider (MSP) delivering IT support and installation services to schools, colleges, and businesses across the Southeast.

Their success is built on one simple principle: relationships, not sales. By putting people at the heart of their service, they’ve built a reputation for quality, reliability, and long-term client trust. They’re now looking for a skilled and motivated Field-Based IT Support Technician to join their growing team and provide first-class support to clients.

What’s on Offer?

Joining the team means more than just a job - it’s a chance to grow, progress, and be part of a supportive environment. You’ll benefit from:

A salary of £26,000 to £32,000 depending on experience

Company laptop

Mobile phone

Paid mileage & expenses covered

Life insurance

Ongoing training & career progression opportunities

The IT Support Technician Role:

This is a varied and hands-on position where you’ll work directly with clients across Sussex, Surrey, Essex, and Kent. From troubleshooting issues to configuring networks and installing solutions, no two days will be the same.

Your responsibilities will include:

Providing on-site and remote IT support for desktops, laptops, servers, and networks

Supporting and managing VMware/Hyper-V environments and Windows Server systems

Managing Active Directory, Group Policy, DNS, DHCP, and VLANs

Conducting hardware and software installations, updates, and backups

Troubleshooting complex IT issues with professionalism and efficiency

Supporting AV equipment and device imaging where required

This role offers excellent exposure to a wide range of technologies, with opportunities to develop your skills and progress within the company.

What We’re Looking For:

2-3 years’ IT support experience (preferably in an education environment)

Strong working knowledge of VMware, Hyper-V, Windows Server, and networking

Experience with Active Directory and Group Policy

Excellent troubleshooting and communication skills

A professional, client-focused attitude with the ability to work independently

Bonus skills (not essential but desirable):

Experience with Unifi, Aruba, or Meraki wireless solutions

MDM tools (Meraki, Jamf, Lightspeed, Apple Configurator)

Google Workspace, Microsoft 365, Azure, Intune administration

AV installation and 3CX administration

How to Apply

If you’re an experienced IT Support Technician looking for a field-based role with variety, independence, and opportunities to grow, we’d love to hear from you. Apply today and become part of a team that puts people and relationships first.

IT Engineer (2nd-3rd Line)

Caerphilly On-site (5 days, 1 WFH day after probation) £30-40,000 + £3,600 bonus

We’re looking for a skilled IT Engineer to join a busy technical team, providing 2nd-3rd line support while also getting involved in project delivery. This is a role with plenty of variety, where you’ll handle escalations, work across infrastructure and cloud, and develop your skills further with training and certifications supported.

What you’ll do:

Troubleshoot and resolve 2nd-3rd line issues across infrastructure, cloud, and networking.

Support and deliver IT projects (migrations, deployments, implementations).

Manage Microsoft 365, Azure, Windows Server, VMware/Hyper-V.

Work with storage/backup solutions (SAN, NAS, Veeam).

Support security technologies (firewalls, VPN, wireless).

What we’re looking for:

Proven 2nd/3rd line support experience.

Strong knowledge of Microsoft 365, Azure, and Windows Server.

Virtualisation experience (VMware, Hyper-V).

Networking & security skills (VLANs, VPNs, firewalls).

Backup/storage knowledge.

Certifications (Microsoft, VMware, CompTIA, ITIL) are a bonus - or willingness to work towards them.

What’s on offer:

Competitive salary + £3,600 guaranteed annual bonus.

Training budget and support for new certifications.

Variety - no rigid silos, with opportunities to take on projects.

Apply today and take the next step in your IT career.

Desktop Support Engineer

Hays Specialist Recruitment Limited

Your new companyAn exciting opportunity has arisen with a high-profile public sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new roleAs an IT Engineer, you’ll work as part of a team that is responsible for the rollout and upgrade from Windows 10 to Windows 11. You’ll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you’ll be expected to work independently while maintaining high standards of service. What you’ll need to succeed

Proven experience with Windows 10 to Windows 11 upgrades

Strong desktop support and troubleshooting skills

Full UK driving licence and access to your own vehicle

Excellent communication and customer service skills

Ability to work across multiple sites with minimal supervision

What you’ll get in returnA rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL TERM.What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

SQL Server and Sharepoint SME

Senior IT Database and Web Platform Engineer****Location: Birmingham (Hybrid, 2-3 days per week in office)Contract: 6 Month FTCSalary: £65,000 - £75,000

A leading international law firm is seeking a Senior IT Database and Web Platform Engineer to join their Birmingham-based IT Services team on a 6-month fixed-term contract. This is an excellent opportunity to play a critical role in maintaining and enhancing SQL, SharePoint, and web platform infrastructure, supporting services that underpin high-profile legal and business systems across the globe.

The Role

Reporting to the Senior Manager, Core Services and Platforms, you will provide expert third-line support across a wide range of systems, including SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services.

Key responsibilities include:

Leading the support and optimisation of SQL, SharePoint, Web and Azure environments.

Delivering deployments, platform upgrades and code releases in line with change processes.

Proactively identifying and resolving infrastructure issues before they impact users.

Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms.

Driving process improvement and technology innovation to keep systems modern, secure, and resilient.

Collaborating with business services and vendor teams to deliver reliable, high-quality solutions.

About You

We are looking for a technically strong and collaborative professional with:

Previous experience as a Business/Systems Analyst, Senior Systems Consultant, or similar.

Significant experience in SQL Server configuration, optimisation, and support.

Hands-on expertise with SharePoint architecture and administration.

Strong knowledge of Azure services, identity management, SSO and MFA.

A proven ability to troubleshoot complex technical issues in high-pressure environments.

Experience leading projects, coaching others, and acting as a subject matter expert.

A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management.

Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website.

Know someone great? Refer them and receive up to £1,000 if successful (terms apply).

For more exciting roles and opportunities, follow us on IT Recruitment

IT Support Engineer - Chelmsford

IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Chelmsford.

In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service.

Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this is a great opportunity for somebody to advance their career.

Experience required:

18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support

Microsoft 365 experience

Experience with MDM (e.g. Intune, Autopilot)

Experience supporting MS Office 365 & Windows 11

Excellent understanding of various systems and a passion for learning about new and upcoming technology and software

Any networking or VOIP experience would be a bonus

Ability to find solutions and assist staff at all levels

Excellent communication skills

Ability to prioritise tasks and deliver on deadlines

Enthusiastic, hardworking and a team player

Job Role Responsibilities:

IT Helpdesk & Desktop Support

Building and deploying laptop clones

Installing basic laptop components

Provide Microsoft Office 365 support

Escalate and manage more complex support tickets

Working on VOIP and Networking issues

Able to support users remotely and on-premises

Create user profiles

Roll out software centrally and manually

Offer user laptop health checks

Managing all tasks via the helpdesk system

Review ticket trends with the line manager

Support team and firm with ad-hoc IT tasks

This role is full-time onsite in Chelmsford. You must live within a reasonable commuting distance of Chelmsford and be willing to go into the office 5 days a week.

My client is looking to pay a starting salary of £28,000 - £30,000 DOE + benefits. To apply, press apply now or send your CV to matthew com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

IT Support Technician

IT Support Technician****Location: GlasgowSalary: £28,000 - £33,000 + Expenses + Great Benefits

We’re recruiting a Senior IT Technician to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm.

This role offers the opportunity to work in a busy, professional services environment where you’ll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive.

Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered)

The Role:

Providing in-person and remote technical support, ensuring a positive user experience.

Diagnosing and resolving hardware, software, and escalated technical issues.

Installing, configuring, and maintaining desktop and networking equipment.

Managing Active Directory, user accounts, and permissions.

Documenting incidents and resolutions clearly and accurately.

Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling.

Requirement:

3+ years’ experience in a relevant IT support role

Excellent customer service and communication skills.

Strong troubleshooting and root cause analysis abilities.

Hands-on experience with Windows environments and end-user support.

Experience with vSphere.

A solid understanding and experience with Citrix.

Qualification in an IT-related discipline (degree level preferred).

Full, clean UK driver’s licence.

Desirable

ITIL qualification or familiarity with ITIL practices.

Industry certifications in Microsoft or related technologies.

Experience working in the professional services industry.

If you’re a confident, proactive IT professional who thrives on solving problems and delivering excellent service, we’d love to hear from you.

Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major Incident Manager on a 6-month contract. Fully Remote this is a home-based role.

As a Major Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy.

Major Incident Manager (Home Based) Duties:

Develop end to end Major Incident Management process

Lead/Develop team and its high performance

Monitor team process/performance with KPI

Support bid response, manage service offering development

Develop playbooks and documentation

Continuous development of processes

Implement and develop processes

Implement continual service improvement strategies

Collaborate with process managers to deliver ITIL-aligned service

Provide contract-specific Major incident reporting

Apply ITIL Major Incident Management techniques

Major Incident Manager (Home Based) Qualifications:

ITIL v4 Foundation / Intermediate

The contract opportunity for a Major Incident Manager (Home Based) is a 6-month contract paying a competitive day rate.

For further information, please apply with an updated CV and reach out to Ajay Hayre on /

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Major Incident Manager

Major Incident Manager (Home Based) Duties:

Develop end to end Major Incident Management process

Lead/Develop team and its high performance

Monitor team process/performance with KPI

Support bid response, manage service offering development

Develop playbooks and documentation

Continuous development of processesImplement and develop processes

Implement continual service improvement strategies

Collaborate with process managers to deliver ITIL-aligned service

Provide contract-specific Major incident reporting

Apply ITIL Major Incident Management techniques

Major Incident Manager (Home Based) Qualifications:

ITIL v4 Foundation / Intermediate

The contract opportunity for a Major Incident Manager (Home Based) is a 6-month contract paying a competitive day rate.

For further information, please apply with an updated CV and reach out to Ajay Hayre on /

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Infrastructure Engineer

**Infrastructure Engineer - Coventry - £66,200****The Company:**Lorien are working in partnership with one of the UK’s leading organisations, known for their ethical values and inclusive culture. With recent expansion and a growing digital footprint, they’re now seeking an Infrastructure Engineer to help shape and support their Windows Server estate across both traditional datacentre and cloud platforms.**The Role:**This is a hands-on technical role with strategic influence. You’ll be the subject matter expert for Windows Server infrastructure, supporting mission-critical applications and contributing to the development of future-ready systems. The team covers both run and build activities, so whether your strengths lie in troubleshooting, governance, or designing new systems, there’s scope to make this role your own.You’ll be working within an ITIL-aligned environment, collaborating with peers and contributing to the organisation’s digital transformation.**The Skill Requirements:**Successful candidates will have a blend of the following:

Expert-level experience with multiple versions of Windows Server OS

Strategic-level knowledge of Active Directory

Strong understanding of Group Policy, DNS, DHCP

Microsoft Exchange Server administration experience

Excellent troubleshooting skills across Windows-based applications

Familiarity with core protocols: TCP/IP, FTP, HTTP(S), SMTP, SSH, Telnet, TLS/SSL, SNMP

Experience working within an ITIL framework

The Benefits:

Salary up to £66,200 (12-month FTC)

Hybrid working model (1 day onsite in Coventry)

Discretionary bonus scheme

Inclusive and ethical working environment

Officially recognised as a “Great Place to Work”

If this sounds like something you’d be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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Frequently asked questions

What is a Site Reliability Engineer (SRE)?

A Site Reliability Engineer (SRE) is a professional who applies software engineering principles to IT operations. Their primary goal is to create scalable and highly reliable software systems by automating infrastructure, monitoring applications, and improving system performance.

What skills are typically required for SRE jobs?

Common skills for SRE roles include proficiency in programming languages like Python, Go, or Java, expertise in cloud platforms (AWS, GCP, Azure), knowledge of containerization and orchestration tools (Docker, Kubernetes), experience with monitoring and logging tools, and strong problem-solving abilities.

What types of companies hire Site Reliability Engineers?

Many companies across industries hire SREs, including tech startups, large enterprises, cloud service providers, financial institutions, and e-commerce companies. Any organization with complex, high-availability systems may require SRE expertise.

How can I prepare my resume for SRE job applications?

Highlight your experience with automation, system administration, and software development. Include specific tools and technologies you've worked with, examples of uptime improvements or incident response, and any relevant certifications such as Google’s Professional Cloud DevOps Engineer.

Are remote SRE jobs available on this platform?

Yes, our job board features both on-site and remote Site Reliability Engineer positions, allowing you to find opportunities that fit your location preferences.

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