Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.

We’ll broaden your horizons

We’ll broaden your horizons

The Value Creation Services team is an integral part of BDO’s M&A and Deals offering. We advise businesses and private equity on operational improvement and growth opportunities to improve EBITDA and cash levels, maximise value and enhance overall performance.

We support businesses to convert their strategic priorities into operational reality, with a core focus on delivering measurable value enhancement.

Our sector-agnostic team operates on both the buy-side and sell-side M&A transactions, leads operational transformation initiatives for large businesses and private equity portfolio companies, and supports management teams in evaluating strategic options for their businesses.

We’ll help you succeed

Our service offerings include operational due diligence; separation & carve-out support; identification and implementation of EBITDA improvement programmes; working capital and cash optimisation; and advising on operational transformation.

We are a small, dynamic and fast-growing team. Although team members are highly numerate, we approach our assignments from an operational and performance perspective and draw upon our considerable experience in industry and advisory work in support of this service. This experience includes having implementation experience.

This role would suit experienced professionals with relevant work experience.

Requirements

• Hands-on knowledge and experience of transactions and business operations including front line and back-office functions across several business sectors
• Experience of working across one or all of Operational Due Diligence, Carve-out or Post-Merger Integration disciplines and engagements
• Understanding of the key operational working capital processes across order-to-cash, procure-to-pay and forecast-to-fulfil, including experience identifying and delivering initiatives to release cash (desirable but not essential)
• Experience conducting financial analysis of operational opportunities for EBITDA and cash improvements, within the context of the commercial requirements of the business
• Exposure to change management and experience of implementing value creation programmes
• High level of commercial acumen, showing an understanding of the commercial strategies and processes that drive business profitability, cash flow and value
• Strong intellectual base with well-developed analytical skills

We’re in it together

At BDO, we believe that when our people feel valued and rewarded, their potential is unlimited. We offer highly competitive starting salaries and review remuneration packages regularly to ensure that our pay always positively reflects performance. As well offering support with tuition and professional qualifications, we also provide the following benefits, as standard.

We understand that everyone is different so, we offer a range of voluntary benefits to suit every lifestyle. Our flexible benefits platform, Flexcel, means our people can choose from a range of tax efficient options to design a benefit package that best suits them. Through Flexcel,

We’re looking forward to the future

At BDO, we’re big enough to make the difference and collaborative enough to never lose sight of where we’re going. We know that it’s our people that make our success possible. Across our 17 UK locations, more than 6,000 of them work together to provide tax, audit, assurance and a range of advisory services that help our clients achieve their ambitious goals. Together, they’re fuelling Britain’s economic engine. Behind every complex client challenge and every untapped innovation, they’re there: ensuring we continue to find the right combination of global reach, integrity and expertise. That’s why we’re always looking for ways to invest in our people. That means providing them with an environment where they can grow, learn, laugh and feel respected, at all times.

Are you ready to join them?

Our Agency Policy

BDO has a commitment to building relationships directly with candidates (and agencies) in our local markets and as such, we do not accept speculative CVs from agencies. We work closely with our preferred suppliers to support us in sourcing quality candidates but we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the BDO Resourcing team. We do not pay agency fees where speculative and unsolicited CVs are submitted to BDO by any means other than through our recruitment portal. For any CVs which are submitted without instruction from the BDO Resourcing team, BDO reserves the right to contact and work directly with these candidates without payment of any agency fee.

#LI-RW1

Department:  Academic - as part of our partnership with Bath Spa University (BSU)

Location:  London - Greenford or Stratford (On-Site)

Salary: £65.00 per hour

Type of Contract: Hourly Paid/Zero Hour

Our Vision:  Changing lives through education

The role : We are currently seeking Hourly Paid Lecturers in Construction Management to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the construction management industry.

Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship.

What you’ll be doing:

Craft and shape learning - Deliver teaching sessions, digital resources and tailored support to help students meet the needs of today’s construction industry, including the legal, environmental and technological context in which it operates. Guide students through the key theories, concepts and evidence-based approaches used in different areas of construction management such as measurement, building appraisal and performance, construction projects and more.

Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student’s needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities.

Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience.

About you:

You are someone who believes deeply in education’s power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment.

You will bring:

• A Master’s degree in a relevant subject area (PhD desirable)
• Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter
• Demonstrable experience of supervising student work and providing support and feedback
• A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes
• A high level of reporting skills and ability to maintain thorough student records
• Excellent communication and interpersonal skills

Ideally, you will also have:

• A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

About Us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.?We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,?manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

About the role

We currently have an exciting opportunity for a Sustainability Project Manager to join our EMEA Customer Sustainability Team. This role is customer-facing and crucial for coordinating a large variety of sustainability projects initiated by our customers, ideal for a more experienced Project Manager with an ambition to start up a new project delivery framework.

The sustainability ambitions of our customers are very high, and constantly evolving. Therefore, this role is in place to ensure we have the correct processes, tools and governance to efficiently triage, set-up, manage, track and report on these projects and initiatives.

KEY RESPONSIBILITIES:

• Set up, own and manage a new Customer Sustainability project delivery framework, encouraging rigor and more structured ways of working
• Support the Customer Sustainability Engagement Lead to convert identified customer needs into appropriately structured projects
• Develop, own and keep a running log of on-going customer projects
• Communicate key milestones to help plan and allocate upcoming resources, hold regular meetings to review projects and requests
• Hold owners accountable to the deadlines committed, following up and escalating; raising possible issues and supporting the Engagement Lead to escalate and take action on any concerns with service levels
• Develop a customer-facing interface for reporting project status updates and templates for meeting minutes, for use in customer sustainability calls and meetings, ensuring that customer expectations for communication as well as key inputs from customers are clearly established and documented
• Support the annual account planning process.

About You

• Degree in Business/Marketing, MBA or equivalent
• Good understanding of, and interest in sustainability
• Proven project management experience in a Sales environment, with business acumen and commercial experience, including experience with large customer facing projects, building new processes and tracking tools from scratch and managing complex projects with digitally driven solutions
• Ability to intelligently operate and navigate in a multinational matrixed corporation with high credibility, communication and influencing skills
• Demonstrated open attitude of highly collaborative and agile delivery approaches, with lots of moving parts and change. Able to grasp, analyse and initiate actions on a wide range of topics, to meet deadlines, with clear results
• Experience of industries such as Packaging, FMCG, Retail or eCommerce is an advantage
• Project Manager certification (Prince2 / PMP / MSP) is preferred
• PowerBI familiarity and experience an advantage

Benefits:

• Competitive salary
• Discretionary bonus
• Car allowance
• 25 days holiday plus bank holidays
• Private Medical Insurance
• Pension scheme, life assurance and income protection
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location: UK/ London (Paddington) hybrid

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

CRM Systems Specialist Mayfair, London - Onsite Salary up to £50,000 12 Month Fixed Term Contract About the Opportunity: Do you love building systems that make data work smarter, not harder? We’re looking for a CRM Systems Specialist to shape how the sales and marketing teams use data to deliver exceptional customer experiences. You’ll be the bridge between technology and growth, helping the teams understand clients better, act faster, and make data-driven decisions seamlessly. Your work will ensure our CRM ecosystem runs efficiently, powers automated campaigns, and supports a personal, human touch that luxury customers expect. Your Roles and Responsibilities: \* You will lead the technical configuration of the CRM ecosystem, designing advanced workflows and managing complex API integrations. \* Ensure a unified 360-degree customer view by bridging the gap between web, social, boutique sales, and digital marketing. \* Act as the ultimate gatekeeper. You’ll design the logic for lead scoring, touchpoint analysis, and automated cleansing while maintaining gold-standard GDPR compliance. \* Empower the Sales and Marketing divisions by building the complex segmentations and technical triggers required for hyper-personalised lifecycle campaigns. \* Develop the underlying reporting structures and dashboards that provide clear, actionable ROI insights across all global channels. Your Experience and Skills \* Extensive experience in CRM retail operations, POS, marketing technology, dashboard creation and/or systems administration. \* You possess a deep understanding of CRM platforms and their interaction with ERPs and Marketing Automation tools. \* High proficiency in Excel is a must. Familiarity with SQL, HTML/CSS, and data visualisation tools (like Power BI) will set you apart. \* Proven ability to manage complex data migrations and connect disparate systems via middleware or custom integrations. \* You don't just troubleshoot; you diagnose the root cause and build scalable solutions to prevent future friction. To apply for the CRM Systems Specialist role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes

Are you a technical visionary ready to shape the future of global commerce? We are partnering with a world-leading family of iconic activewear and footwear brands to find a Digital Commerce Architect. This is a pivotal role owning the architectural evolution of a Shopify-led ecosystem across B2B and D2C.

You will act as the technical authority, managing a diverse digital backlog and governing a multi-vendor environment to deliver scalable, secure, and future-ready solutions.

The Requirements

• Proven experience as a Digital or Commerce Architect in B2B/D2C.
• Deep expertise in Shopify architecture and the supporting app estate.
• Strong understanding of MACH, headless, and composable commerce.
• Expertise in managing third-party integrators and APIs (SAP, PIM, CRM).
• Leadership skills to mentor engineers and influence senior stakeholders.

The Benefits

• Competitive salary and performance-related bonus.
• Industry-leading pension scheme and healthcare.
• Generous staff discount on iconic global brands.
• Dynamic, inclusive culture focused on growth and development.

SAP Key User / SAP Super User – Coleshill - £30,000 - £32,000 + Benefits

SAP WMS, Customer Interaction, Key User, Super User

Role Overview:

We are seeking an experienced SAP Key User / SAP Super User to ensure that customer requirements are accurately translated and reflected in the structure of our clients SAP platform. This role supports the development of our SAP Warehouse team and involves interaction with clients to understand and support their environment needs.

Key Responsibilities:

• Analyse data within the current system to identify areas for improvement.
• Attend client calls to understand and support their environment needs.
• Create and deliver training for the SAP Warehouse support team.
• Support SAP system implementation for new clients and create associated documentation.
• Assist the Warehouse SAP support team in solving problems as they arise.
• Collaborate with SAP support teams in other countries to ensure alignment.
• Present continuous improvement and process optimisation solutions for clients.
• Support system testing in conjunction with IT and operations.
• Comply with all company policies and procedures, including Health & Safety, Information Security, Site Security, and GDPR.
• Perform any other reasonable and appropriate duties.

Qualifications, Skills, and Attributes:

• Significant experience working with the SAP platform in a warehouse environment SAP WMS.
• Strong customer focus and experience in dealing with customers.
• Excellent analytical skills and strong solution orientation.
• Experience in dealing with multiple internal and external customers.
• Excellent organisational skills and the ability to demonstrate flexibility, reliability, and good time management.
• Excellent skills in Office 365
• Good written and verbal communication skills.
• Good numerical skills and record-keeping skills.
• Excellent attention to detail.

Working Relationships & Key Measures:

• Clients: Using initiative to ensure timely completion of tasks.
• Operations Team: Collaborative working within the wider teams within the company.
• SAP Team: Organisational commitment aligning with the behaviours and values of the company.
• SAP Support in Europe: Demonstrate solution orientation with the ability to problem-solve and take corrective action.

Behavioural Competencies:

• Using initiative to ensure timely completion of tasks.
• Collaborative working within the wider teams within the company.
• Organisational commitment aligning with the behaviours and values of the company.
• Demonstrate that you are solution-oriented with the ability to problem-solve and take corrective action.

Please send your CV for immediate consideration

Children’s Home Registered Manager
Location: London (Camden)
Salary: £53,000 base + performance bonuses (OTE up to £60,800)

Company:
Area Camden is a Good Ofsted-rated children’s home providing care and support to young people aged 11-17. My client are committed to putting children at the heart of everything we do, creating a positive and nurturing environment where they can reach their full potential.
We are now seeking an experienced, enthusiastic, and dedicated Registered Manager to lead our 4-bed children’s home in London.

The Role
As Registered Manager, you will be accountable for delivering high-quality care to children and young people within the home. This includes responsibility for:
·Day-to-day leadership and operational management.
·Delivering all care services and strategic planning for the home.
·Ensuring compliance with Ofsted regulations and safeguarding standards.
·Building strong relationships with external agencies and professionals.
·Leading, mentoring, and supervising staff to achieve the best outcomes for young people.
You will play a hands-on role in organising work patterns, supporting training, and ensuring the children in our care receive personalised support tailored to their individual needs.

What We’re Looking For
The ideal candidate will have:
·The Registered Manager needs a minimum 2-3 years’ management experience in children’s residential care.
·NVQ Level 5 in Leadership & Management (or working towards it).
·NVQ Level 3 in Caring for Children & Young People (or equivalent).
·Strong knowledge of the Children’s Act 1989 and Care Standards Act 2000.
·Excellent understanding of safeguarding procedures.
·Proven leadership, communication, and staff management skills.
·Experience supporting young people with challenging behaviours.

Rewards & Benefits for the Registered Manager
·Base salary £53,000 with bonuses up to £60,800:
o£3,000 bonus for Outstanding Ofsted rating.
o£1,500 bonus for Good Ofsted rating.
o£400 per month Full Occupancy Bonus.
·Company car or £3,000 travel allowance.
·32 days annual leave (including bank holidays), increasing by one day per year for the first three years.
·Local parking permit.
·Government workplace pension scheme (post-probation).
·Mobile phone provided.
·6-month probationary period.
·40-hour working week with flexibility required (evening, weekend, and night duties as needed).

£Up to £70,000 GBP
Competitive Bonus + Car Allowance
Hybrid WORKING
Location: London; Manchester; Belfast, Central London, Greater London - United Kingdom Type: Permanent

Oracle Functional Consultant (Oracle Finance Transformation)
Our client is a leading consultancy recognised for delivering major digital and finance transformation programmes, and is commonly named in The Times’ Top 100 Companies to Work For . As an Oracle Functional Consultant, you will join a practice dedicated to Oracle Fusion Cloud transformation, helping organisations modernise their finance operations through end-to-end implementation of Oracle Fusion Cloud ERP. This role places you at the forefront of Fusion-enabled finance modernisation, working with senior stakeholders to redesign processes, optimise financial operations, and deploy scalable Oracle Fusion solutions across complex enterprise environments.

You’ll have the opportunity to:

• Deliver large-scale Oracle Fusion Finance Transformation programmes
• Design, configure, and implement Oracle Fusion Cloud ERP financial modules
• Work within a high-performing team specialising in Oracle Fusion functional delivery
• Lead or support requirements-gathering workshops focused on Fusion processes
• Build and maintain strong client relationships across finance and transformation teams
• Contribute to the growth of Fusion capability, assets, and best-practice methods
• Support technology-enabled finance transformation powered by Oracle Fusion Cloud

Your Responsibilities:
As an Oracle Functional Consultant, you will:

• Own or support functional delivery across Oracle Fusion Finance Transformation programmes
• Design, configure, and assure Oracle Fusion Cloud ERP solutions aligned to client needs
• Lead requirements-gathering and translate business processes into Fusion configurations
• Support Fusion-based testing cycles, deployment, data migration, and post-go-live stabilisation
• Collaborate with cross-functional Fusion delivery teams for seamless end-to-end implementation
• Advise clients on best practices for Oracle Fusion finance modules and cloud-enabled processes
• Contribute to Fusion accelerators, delivery frameworks, and reusable assets
• Mentor junior consultants and support the wider Oracle Fusion practice community

Key Requirements:
As an Oracle Functional Consultant, you should have:

• Hands-on experience delivering Oracle Fusion Finance Transformation projects
• Strong functional knowledge of Oracle Fusion Cloud Applications across the finance suite
• Experience across the Fusion implementation lifecycle, including:
• Requirements gathering
• Solution design
• Configuration
• Testing
• Deployment
• Excellent communication and stakeholder-management skills
• Ability to work effectively within high-performing, cloud-focused consulting teams

You will gain exposure with:
Working as an Oracle Functional Consultant gives you the opportunity to collaborate within a practice delivering transformation across:

• Finance
• Supply Chain
• IT Operations

You will engage in an environment that integrates:

• Strategic thinking
• Process design
• Cloud technology implementation

The team helps clients unlock measurable improvements by deploying Oracle Fusion Cloud as the core platform for modern finance operations.

Why Join?:

• Work at the forefront of Oracle Fusion Finance Transformation
• Shape the design and delivery of cutting-edge Oracle Fusion Cloud ERP programmes
• Influence client outcomes within a collaborative, supportive consulting culture
• Develop your career as an Oracle Functional Consultant in a growing Fusion-focused practice
• Hybrid working model across office, client site, and remote work
• Opportunities available in Belfast, London, and Manchester

Interested? Apply Now!

Reference: AON/AMC/JTOracleFunctionalConsultant

#aaon

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services

About this role

Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership.

What you’ll do

• Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business.
• Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions.
• Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture.
• Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment
• Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business
• Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place.

What we’re looking for

An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment.

We are looking for:

• Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively
• Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs
• Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases
• A balance of self-reflection and bias for action
• Strong ownership and excellent communication
• A drive for positive, proactive impact

We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you.

What’s in it for you:

• A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space.
• A learning environment with access to many excellent resources including online technical courses and in-person leadership training
• A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave
• Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you’ll get to learn (any previous experience would be advantageous)

• Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business
• Influence change in a complex regulated environment

Where and how you’ll work

This is a permanent position based in our London office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
• OutFront - to provide LGBTQ+ support for all associates
• Mind Your Mind - signposting support and promoting positive mental wellbeing for all
• Women in Tech - promoting an inclusive environment in tech
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
• Enabled - focused on supporting associates with disabilities and neurodiversity

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

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My leading Banking client are looking for an experienced, talented and motivated individual to take responsibility for the strategic direction, implementation, and operational maintenance of the Bank’s Oracle applications ecosystem (ERP and EPM). You’ll be key to delivering strategic IT solutions for Finance functions across all EMEA entities and implementing Oracle solutions across the region.

The role includes line management of a multi-disciplinary delivery team, ensuring effective leadership, capability development, and performance management.

This is a key high profile role in a leading Global Bank. A brilliant opportunity!

The following skills/experience is essential:

• Proven experience specializing in Oracle Cloud ERP/EPM design, configuration and implementation in an international Bank or Financial Services organisation.
• Deep, hands-on experience with Oracle ERP/EPM applications modules, financial data integration, and reporting tools.
• Strong management experience.
• Proven experience leading large-scale, complex transformation programs.
• Excellent communication skills.

Salary: Excellent + bonus + package

Level: Director

Location: London (good work from home options available)

If you are interested in this Oracle Service Owner position and meet the above requirements please apply immediately.

Underwriting Operations Analyst / Lloyds Returns / Data Quality / MI / Insurance

9-12month FTC Underwriting Operations Analyst opportunity working for a well-established London Market insurer.

• Hybrid working (23 days per week in the London office)
• Competitive benefits
• Salary up to £80k
• Immediate start preferred

KEY SKILLS:

• Non-Financial Lloyds Returns (CMR & MDC platforms) essential
• Strong knowledge of Lloyds returns including PMDr, RRQ, ATIA and Gareat
• Underwriting MI (Power BI)
• Data Quality Processes & Underwriting Controls
• Advanced Excel and analytical capability

Day-to-day duties:

• Complete and submit Non-Financial Lloyds Returns via Core Market Returns (CMR) and Market Data Collections (MDC)
• Produce underwriting packs and materials for internal Underwriting Committees
• Work with Data Management to develop and enhance Underwriting MI (Power BI)
• Support and improve Data Quality Processes and Underwriting Control Frameworks
• Analyse, review and present data across multiple sources

Required skills & experience:

• Minimum 2 years experience producing Non-Financial Lloyds Returns (non-negotiable)
• Strong understanding of CMR and MDC platforms
• Knowledge of Syndicate MI, Data Quality and Underwriting Controls
• Highly numerical with strong analytical skills
• Excellent organisation, prioritisation and attention to detail
• Confident communicator with strong relationship management

THE CLIENT:
A respected London Market insurance organisation with a strong operational and underwriting footprint, offering a collaborative environment and exposure to key underwriting and reporting processes.

Head of Research
Full-time

Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£77,816 per annum
Application deadline: 12pm (midday) on Friday, 24 April 2026

About the role

The British Museum is looking for a visionary leader to shape the Museum’s intellectual agenda and vision for research as Head of Research.

This is a rare opportunity to shape research strategy at an internationally renowned institution with the chance to influence research across the UK museum sector. With a strong track record of world-leading research, you will ensure the Museum has one of the world’s most researched, accessible and visible collections. Working closely with the Trustee’s Collections and Research Committee, and over 100 researchers and curators across all Collection Departments, you will lead the development and delivery of a compelling Research Strategy that enriches understanding of the Museum’s collections, supports major projects, and fuels the next generation of researchers.

You will reimagine what it means to be a research-led international museum in the 21st century as the Museum embarks on the biggest redisplay of its permanent galleries in the past 150 years. To achieve this, you will build strong internal and external partnerships at the highest levels, champion research excellence, and secure significant external funding to advance the Museum’s ambitions.

If you are looking for a new challenge and an opportunity to make a major contribution to the future of the Museum, we invite you to apply for this role.

Key areas of responsibility

• Ensure the Research Strategy drives a strong and dynamic programme of research that supports and develops the Museum’s intellectual agenda.
• Catalyse high quality research across all areas of the Museum, ensuring all elements of the Museums work is informed by research, especially the Masterplan, new galleries, and exhibitions.
• Guide the development of major research projects and funding bids, focusing on income-generating activities.
• Manage the Deputy Head of Research and other team members and support the development of early career researchers and young researchers embedding a strong research culture across the Museum.
• Represent the Museum internally and externally, cultivating strong stakeholder relationships and partnerships, increasing collaborative research partnerships.
• Contribute to the national and international research landscape through advocacy and strategic insight.
• Lead key relationships with external organisations for the development of the Museum’s research at BM_ARC in Reading.
• Deliver internal and external research reviews and continuously elevating research quality.
• Lead the Museum Research Board and oversee relevant policies.

About you

We’re looking for a strategic, inspiring leader with a clear and sensitive leadership style. You’ll be able to motivate teams, forge successful partnerships, and champion research excellence. You will be comfortable operating at the highest level, balancing multiple priorities, and delivering work of long-term significance for the Museum and its audiences.

What you’ll bring to the Museum:

• Strong reputation in a relevant research field with significant experience developing and implementing strategies within a research-focused environment.
• Proven leader in securing external funding, delivering funded high-profile projects and managing large budgets.
• Understanding of issues facing the museum or heritage sector.
• Strong managerial experience, including motivating teams and leading change.
• Ability to lead, influence and collaborate with stakeholders internally and externally, across academia, government and media.
• Evidence of a strong research and publications record.

Benefits

At the British Museum, we believe our people are at the heart of everything we do. That’s why we’ve designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.
• Civil Service Pension Scheme with a secure, inflation‑linked defined benefit.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

While we recognise that AI tools can be helpful when preparing applications, we expect all submissions to accurately reflect everyone’s skills and background, and we may withdraw applications that appear to be generated entirely by AI.

During interviews, we want to hear directly from candidates and therefore do not permit the use of AI to generate or support answers, though assistive technologies used as reasonable adjustments are fully welcomed.

If you have any additional needs that we should be aware of to support you with your application, please provide details to .

*We may be able to provide visa sponsorship for this role, subject to meeting eligibility requirements. You can find out more about these here.*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants

Job Title: Financial Assessment Manager

Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote

Hourly rate 28.60 - 32.03 PAYE / 38.19 - 42.84 Umbrella per hour (depending on experience)

Contract Length: 3 -month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

About the Role

We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions.

This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly vulnerable customers.

The role operates on a career grade (12-14), dependent on skills, experience and the level of strategic responsibility undertaken.

Key Responsibilities

• Lead and manage Financial Assessment teams, ensuring accurate and timely assessments in line with legislative, subsidy and financial requirements
• Drive service improvement by testing and implementing new systems, processes and digital solutions
• Monitor performance, quality, budgets and risk, implementing corrective actions where required
• Manage complex financial assessment cases, enquiries and complaints, including Ombudsman, MPs and stakeholder correspondence
• Interpret and apply complex government legislation, ensuring policies and procedures remain legally compliant
• Lead on innovation, projects and welfare reform mitigation in partnership with ICT, Finance and other services
• Compile and submit management information, government returns and statutory reports
• Build effective relationships with stakeholders including DWP, DLUHC, GLA, tribunals, agents and voluntary organisations
• Deputise for the Head of Service as required, representing the council at senior meetings, tribunals and court where appropriate

About You

You will be an experienced manager within a Financial Assessment or Welfare Benefits environment, bringing strong leadership skills and in-depth legislative knowledge.

Essential criteria include:

• Significant experience managing staff in a Financial Assessment / Welfare Benefits service
• Expert knowledge of relevant legislation and case law (e.g. Housing Benefit, Council Tax Reduction, Local Welfare or Adult Financial Assessments)
• Proven ability to manage performance, budgets and service risk
• Experience of leading change, reviewing policies and improving processes
• Strong communication skills with the ability to explain complex matters clearly to a wide range of audiences
• Confidence representing the organisation with senior stakeholders and external bodies
• Management experience in a comparable Financial Assessment environment
• At higher career grades, you will also demonstrate experience in strategic leadership, project management, data analysis and representing the council at court or tribunals.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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£75k + 18% Bonus + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

Leading organisation is seeking a Master Data Lead - focused on owning and evolving the Master Data Governance Framework.

Role:

• Master Data Lead accountable for - Data Governance, Quality & Integrity
• Master Data Governance across - Financial, Pricing, SKU, Customer & Key Reference Data
• Define & own Master Data Policies, Standards, Controls & Governance Framework
• Lead Data Governance across - Finance, IT, Commercial, Supply Chain & Retail
• Master Data across core systems in UK&I - including SAP S/4, VisualFabriq, Retail Systems & additional platforms
• Establish Data Ownership, Stewardship & Approval Workflows
• Ensure Data is defined, accurate, consistent & maintained across all systems
• Design & implement Data Quality Controls - preventative & detective
• Monitor Data Quality Metrics & lead Root Cause Analysis where required
• Enable high-quality Master Data - supporting reporting, analytics, operational efficiency & transformation
• Establish Data Forums, governance cadences & quality review cycles
• Act as Master Data Lead for SAP S/4 & Digital Transformation programmes
• Support Reporting & Analytics - ensuring consistent hierarchies, attributes & business rules
• Partner with Finance & Analytics teams to resolve data-related reporting issues
• Drive Continuous Improvement - simplify, standardise & automate Master Data processes

Skills & Experience Required:

• Master Data, Data Governance or Data Management leadership experience within complex environments
• Data Governance Frameworks, Policies & Controls - Strong experience
• SAP S/4 HANA or SAP ECC6 experience - Master Data
• Experience across multiple systems & data domains
• Ability to Design & embed Governance Frameworks
• Strong stakeholder engagement - influencing senior stakeholders
• Strategic mindset & pragmatic delivery approach
• Strong analytical capability & attention to detail
• Experience operating within transformation environments
• Collaborative, people-focused approach

#MasterData #DataGovernance #MasterDataManagement #DataQuality #DataManagement #SAPS4HANA #SAPData #ERP #DataLeadership #DataStrategy #DigitalTransformation #DataAnalytics

Permanent
Location: Home / London
Salary: £90,000 - £100,000 (+ benefits)

Skills: ETRM / CTRM, ION (Endur, Findur, Allegro), Trading Systems, Stakeholder Management

Overview

We are looking to recruit a Trading Domain Specialist to support the delivery of specialist solutions within the energy trading and commodities space. This role will suit someone with a strong understanding of trading systems and processes, who can operate as a subject matter expert across client engagements.

We are specifically looking for experience with ION ETRM platforms such as Endur, Findur or Allegro.

This is not a traditional Business Analyst role. You will work closely with stakeholders to shape solutions, support implementation, and provide domain expertise across the full delivery lifecycle.

Key Responsibilities

• Act as a subject matter expert across ETRM / CTRM platforms
• Work with client stakeholders to gather, clarify and define requirements
• Support solution design, scoping and implementation activities
• Provide domain expertise across trading processes and systems
• Contribute to planning, strategy and delivery discussions
• Identify opportunities to improve and optimise existing solutions
• Support and mentor colleagues where required

Experience Required

• Proven experience working with ION ETRM platforms (Endur, Findur or Allegro)
• Strong understanding of energy trading / commodities trading processes
• Experience operating as a Business Analyst, Product Owner or domain SME
• Ability to engage with stakeholders across business and technical teams
• Experience supporting system implementation or transformation programmes
• Strong communication and problem-solving skills

Manager, Group Reward Projects (3-5 Month FTC) Retail

Location: London (Hybrid)

Contract: 3-5-Month Fixed Term Contract

Salary: Competitive / pro-rated package

We are supporting a global, highly matrixed organisation to appoint a Manager, Group Reward Projects on a 3-month fixed-term contract to support several key initiatives within the Group Reward function.

This is a hands-on project role, with the primary focus on advancing the organisations EU Pay Transparency Directive programme, alongside a small number of additional global reward initiatives already in progress.

The role requires an experienced reward professional who can quickly assess programme status, coordinate activity across markets, and drive delivery in a complex international environment. You will work closely with senior Reward leaders, HR, Finance and Legal teams across multiple regions.

Key Focus: EU Pay Transparency Directive

The central priority of this assignment is supporting the organisations EU pay transparency readiness programme.

Responsibilities include:

• Coordinating a multi-country pay transparency programme
• Supporting the development and implementation of salary ranges across markets
• Supporting the removal or review of pay secrecy clauses
• Assisting with the introduction of pay ranges in recruitment processes and job adverts
• Delivering pay analysis and insight to support leadership decisions
• Supporting responses to employee pay information requests
• Working with HR, Legal and local markets to ensure alignment with EU Directive requirements
• Supporting the development of governance, processes and internal guidance for pay transparency

Additional Reward Projects

Alongside the pay transparency programme, the role will support several other reward initiatives, including:

Global Recognition Programme

• Supporting rollout of a global recognition platform
• Embedding peer-to-peer recognition aligned to organisational values
• Supporting engagement and adoption across markets

Share Plan Projects

• Supporting phase two of an international share plan migration
• Improving enrolment processes and participation

Reward Governance

• Supporting Remuneration Committee materials
• Bonus modelling and reward analysis
• Ad-hoc reward reporting and insight

The Person

• Proven experience delivering reward projects or programmes
• Experience working in complex or international organisations
• Exposure to pay transparency, pay equity or reward governance
• Experience with salary structures, pay ranges and benchmarking
• Strong analytical capability and advanced Excel skills
• Comfortable managing multiple priorities in a fast-paced environment
• Confident working autonomously and engaging senior stakeholders
• Experience in Retail, Hospitality, FMCG or Consultancy environments is advantageous
• Familiarity with HRIS systems (e.g. SuccessFactors) beneficial

To apply please email your application

Role/Job Title-ServiceNow Technical Architect Work Location-London, UK Mode of Working-Hybrid (2 to 3days) Duration of Assignment:03 Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set

• ITSM, ITOM, CMDB, Discovery, ITAM
• Service Catalog, Request, Workflow, Flow Designer
• HRSD, Knowledge, Employee Center
• SLM, Major Incident, Problem, Change

No of Requirements 1 Desired Experience Range 8+ Location of Requirement UK, India Your Responsibilities

• Understand Solution for the implementation or Maintenance of ServiceNow platform
• Work with Architect and customers for the technical requirements, document them, play back and baseline
• Develop a design aligned with the Architecture (if applicable) and technical requirements
• Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements
• Perform Sprint activities (if agile) with the customer and the team:
  • Develop User stories from the requirements
  • Estimate effort, Work with the product sponsor to prioritize the user stores
  • Do sprint planning
  • Assign sprint activities to the team
• Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements
• Track and share the status of sprint / user stories with the Project Manager
• Identify and manage risks and challenges
• Ensure the quality deployment of the product as per the design
• Ensure the security, resilience of the components as per the design

Your Profile Essential Skills / Knowledge / Experience

• Experience as a Technical Architect in ServiceNow
• Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions
• Understanding customer business requirements and converting them to functional requirements
• Responsible for reviewing requirements for accurate estimation
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
• Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise
• Review, and do proactive analysis and resolve application issues as needed
• Mentor and share technical knowledge/guidance to team
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
• Should possess good knowledge in Agile/Scrum methodology

Desirable Skills / Knowledge / Experience

• Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management
• Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
• Excellent team management skills to manage the project team and members
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Manager Oracle Functional Consultant (Finance Transformation)

Belfast / London / Manchester (Hybrid)

Join a leading global consultancy driving large-scale Oracle Finance Transformation

A global consulting firm is expanding its Technology & Transformation practice and is looking for experienced Oracle Functional Consultants to join at Manager level. This is a fantastic opportunity to work on complex, high-profile finance transformation programmes, delivering Oracle Fusion Financials solutions to major clients.

The Role
Youll play a key role in delivering end-to-end Oracle Finance Transformation projects working closely with clients to design, configure, and implement Oracle Cloud Financials solutions that drive real business impact.

What Youll Be Doing

• Leading or supporting full lifecycle Oracle implementations
• Running requirements gathering workshops and shaping solutions
• Designing and configuring Oracle Fusion Financials
• Working directly with senior stakeholders and client teams
• Contributing to large-scale, technology-enabled finance transformation programmes

What Were Looking For

• Strong experience with Oracle Fusion / Oracle Cloud Financials
• Proven track record across the full implementation lifecycle
• Experience in finance transformation or ERP programmes
• Confident in client-facing environments and stakeholder management

Why Apply?

• Work on high-impact, enterprise-scale transformation programmes
• Join a rapidly growing Oracle practice
• Clear progression opportunities at Manager level and beyond
• Flexible hybrid working across Belfast, London, or Manchester

If youre looking to step into a high-impact Oracle role within a top-tier consulting environment, apply now or get in touch for a confidential discussion.

PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham)

A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you’ll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites.

The Role

You’ll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you’ll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made.

What You’ll Be Responsible For

• Managing contract compliance from operational delivery through to commercial outcomes
• Reviewing KPI data, deductions and payment mechanism outputs
• Producing accurate performance, compliance and commercial reports
• Ensuring CAFM data is accurate and audit-ready
• Leading audit cycles and embedding best practice
• Analysing operational and financial data to identify risks, trends and opportunities
• Supporting discussions around SLAs, contractual queries and commercial disputes
• Building strong working relationships with client-side stakeholders

Why This Role Stands Out

• Long-term stability with a secure healthcare PFI partnership
• Strong exposure to commercial decision-making and client interactions
• Ideal for someone stepping up from a performance, commercial or contract support background
• High visibility and real influence over how the contract operates
• What We’re Looking For
• Experience in PFI, PPP or complex FM commercial contracts
• Strong understanding of SLAs, KPIs and contractual mechanisms
• Confident analysing data and producing clear written reports
• Skilled in stakeholder engagement and commercial conversations
• Knowledge of contract clauses and disputes (NHS background desirable)

If you’re looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we’d love to hear from you. Apply now to find out more.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.

About us:

31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we’ve been named as one of the UK’s Leading Management Consultancies by the Financial Times every year since 2020.

We work in partnership with the public sector to make places better for the people that live, work, and learn in them.

Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes.

Work-life balance is important to us - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that’s best for you. Whether that’s part-time, condensed hours, from home or the London office, flexible working arrangements are actively supported.

31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services.

Our services in these sectors typically take the shape of:

• Customer, Digital & Technology;
• Strategy & Transformation;
• People & Change;
• Placemaking & Regeneration;
• Finance & Assets;
• Procurement & Partnerships; and
• Business Cases.

About the role:

Managing Consultants at 31ten are central to successful project delivery. Their work goes beyond delivering high-quality advice and outputs - they are responsible for managing delivery teams, quality and commercials, whilst being the face of the project and engaging positively with our clients.

We are keen to speak to candidates who are interested in helping us to design and deliver services to the public sector, which:

• Promote place-based investment approaches that drive inclusive economic growth and long-term value for local communities
• Leverage public investment to catalyse regeneration and sustainable growth
• Generate long-term sustainable income streams or one-off receipts through strategic asset reviews
• Identify opportunities and evaluate options to drive regeneration, repurpose assets and develop new housing
• Supports growth ambitions through local economic strategies
• Develop and implement investment strategies, including investment funds, and advise on commercial opportunities
• Preparation of economic appraisals, impact assessments, and evaluation studies to inform strategic decision-making and prioritise projects
• Analyse regional and local economic conditions and trends to inform planning, investment, and regeneration priorities
• Facilitate partnerships between public, private, and community stakeholders to drive inclusive, sustainable economic outcomes
• Assess and monitor the impact of economic interventions to ensure delivery of intended outcomes for communities

The points above reflect our broad-ranging mission, so we don’t expect relevant experience in them all. In fact, our preferred recruits tend to have a focused CV with strong evidence of experience in some but not all areas.

In this role, we’d expect you to

• Take responsibility for clarifying scope, planning and delivery of projects, meeting deadlines and flagging risks, tasking and managing the project team
• Have good commercial acumen in a consulting context and strong management of project hygiene factors, including awareness of the impact on the project and wider business performance
• Have a growing client network, develop strong relationships with clients through project work, and effectively influence opposite numbers at a project level
• Be able to design and complete a range of data analysis and convey key insights with a clear understanding of client context, relative strengths, risks and sensitivities
• Be a clear and effective communicator, with the ability to tailor style to the audience and client context
• Be a confident report writer - happy holding the pen - and confidently present your own work / findings externally and facilitate regular client engagement
• Have a strong understanding of the sector and market, and take a proactive approach to further development
• Be able to plan and manage end-to-end proposal and tender response process, preparing well-drafted responses to bid questions for senior review and directing others as required

About you:

A great ‘31tenner’ is a self-starter with drive and ambition. We are looking for people who can build excellent client relationships and work collaboratively within a team environment. But above all else, you must be passionate about social impact and working with the public sector.

We hire the person first, experience second, shaping the role around the individual. We recognise that every candidate’s experiences and background will be different. We value a broad, diverse range of perspectives.

We’re keen to hear from values-driven candidates, with:

• Demonstrable experience in Economic Development & Growth, Finance, Investment and Policy
• Demonstrable experience working either for or with the public sector, specifically local or central government, in-house or in a consulting role with public sector clients
• Experience writing HMT Green Book Business Cases
• A growth mindset, regularly seeking feedback and continuous self-improvement
• Initiative and ownership, self-managing your time, flagging your availability and clearly communicating updates with project teams, working across multiple projects in tandem
• The ability to engage successfully with clients, client teams and key stakeholders and to work in a relational manner/style
• A demonstrable commitment to improving public sector and local government services
• The ability to deal with ambiguity and to navigate complex or unclear issues
• The ability to think analytically, systematically, and logically, breaking down complex information to enable us and our clients to better understand them
• Be comfortable receiving and delivering clear, constructive feedback (or prepared to embrace the uncomfortable!)
• An active contribution to the development of our company culture, role-modelling our values and engaging with internal initiatives and knowledge-sharing

Benefits:

• 25 days annual leave + bank holidays
• Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you
• The option to purchase up to 5 additional annual leave days (per year)
• Private healthcare package with BUPA and the ability to add family members
• Matched pension up to 6% of gross salary
• Enhanced maternity and shared parental leave
• Annual performance-based bonus (discretionary)
• Work-life balance - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that’s best for you. Whether that’s part-time, condensed hours, from home or the office, flexible working arrangements are actively supported
• A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location
• Annual team away day and Christmas party
• Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission
• Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work)
• Unlimited access to our online learning platform, You Can Now
• Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme
• Access to our Payroll Giving scheme, enabling tax efficient donations to charities of your choice

Our interview process:

1st stage - Initial phone call with our People Lead

2nd stage - Technical interview - Includes an Excel test and case study / presentation task (2hrs, virtual via Teams) with two members of the hiring team

3rd stage - Values & behaviours interview - Final meeting with two members of our Senior Leadership Team (1hr, in-person)

London (Hybrid x 2 days per week in office)

£58,380 per annum

Our client is a national charity dedicated to supporting organisations that work directly with people experiencing homelessness in England. The charity focuses on improving services and advocating for policy changes aimed at ending homelessness.

The Product Manager will develop and own the product strategy for the platform, based on comprehensive knowledge of the market, customers, users, and the broader charity and housing sector. This position involves analysing market, customer, and competitor trends, defining product positioning, creating business cases, setting pricing strategies, developing roadmaps, and planning go-to-market approaches. The chosen Product Manager will be responsible for achieving product goals and ensuring the overall success of the product portfolio.

Experience & Skills Required:

Essential:

• At least three years as a SaaS focussed Product Manager for a commercial software product, showing responsibility for strategy, business cases, and the product roadmap.
• Proven ability to use market and customer insights to develop new offerings and achieve measurable business results.
• Demonstrated experience collaborating with UX, engineering, sales, and marketing teams to deliver and launch product enhancements.
• Effective stakeholder management skills, including presenting to senior leadership, influencing without formal authority, and coordinating across multiple teams.

Desirable:

• Demonstrated experience within charities, housing, or homelessness services, including sector expertise and relevant networks.
• Previous involvement in Salesforce ISV/OEM product development or employment with a Salesforce-focused organization.
• Proven track record in B2B sales processes, partner and channel strategy implementation, or collaboration with external partners and integrators.

Responsibilities:

Product strategy & vision

• Establish and uphold the vision, value propositions, and long-term strategy for the In Form product portfolio.
• Oversee alignment of individual product roadmaps and releases with strategic objectives and organizational priorities.
• Ensure that product strategies, propositions, and pricing decisions advance Homeless Link’s charitable mission, foster positive outcomes for individuals experiencing homelessness, and support the organization’s sustainability.

Customer research, market & competitive insight

• Conduct market research and analyse competitor activities.
• Monitor key market factors such as technological advances, regulatory changes, and industry shifts, then identify how these can lead to new product opportunities.
• Oversee research involving both existing customers and potential clients.
• Establish target market segments, create detailed buyer and user profiles, and prioritise specific use cases.

Business and commercial

• Create business cases and financial models to support investment decisions.
• Develop product propositions and launch plans.
• Coordinate with Sales and Marketing for go-to-market activities.
• Advise on product portfolio investments, clearly outlining trade-offs between impact, risk, cost, and opportunity.

Roadmaps & prioritisation

• Own and maintain internal and external roadmaps, prioritising outcomes that deliver customer value and commercial viability within agreed usability and technical constraints.

Product lifecycle management

• Define and embed lifecycle processes across the product portfolio, covering ideation, research and validation, proposition development, progression to delivery and launch
• Review and plan retirement of products or features that no longer deliver value.

Product performance & analytics

• Define and oversee KPIs, and product analytics to measure them;
• Interpret usage and commercial data to recommend actions.

Stakeholder and cross-functional collaboration

• Present product strategy and updates to leadership, sales, partners and external audiences.
• Act as a product ambassador work closely with Product Owner, UX Designer, Technical Architect, Release Manager, Sales, Support, Delivery and Marketing to ensure commercial and operational readiness.
• Ensure teams across the organisation have a shared understanding of product strategy, target customers, value propositions and priorities

Governance and Information Security

• Maintain product artefacts (business cases, pricing docs, roadmaps, competitor dossiers, stakeholder briefs) and ensure decisions are recorded and communicated.