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Overview
Looking for the best Product Owner jobs? Discover top opportunities tailored for Product Owners ready to lead product development and drive innovation. Explore a wide range of roles in tech companies where your skills in agile management, stakeholder collaboration, and roadmap planning will make an impact. Start your search now and take the next step in your Product Owner career with Haystack.
VCFSE Programme Manager
Greater Manchester Combined Authority
Manchester
In office
Senior - Leader
£50,000/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Make a real difference to communities across Greater Manchester

Were looking for an inspiring VCFSE Programme Manager to lead a programme of work on behalf of the Greater Manchester Resilience Forum (GMRF). This is an exciting opportunity to shape how the Voluntary, Community, Faith and Social Enterprise sector plays an active role in preparing for, responding to, and recovering from emergencies.

Greater Manchesters Resilience Strategy recognises the critical contribution of the VCFSE sector, something demonstrated time and again in the response to major incidents. This role will build on those strengths, cementing long-term collaboration and ensuring communities continue to be supported when it matters most.

As VCFSE Programme Manager, youll work across agencies and partners to turn learning into lasting change, strengthen relationships and help embed the sectors capabilities into the heart of Greater Manchesters resilience arrangements.

About you

Were looking for someone who can bring energy, credibility and drive to a complex, high-profile programme. Youll have:

  • Proven experience delivering complex programmes or projects
  • Excellent partnership and relationship-building skills across diverse systems
  • Strong attention to detail and a commitment to high-quality delivery
  • Initiative, confidence and the ability to work both independently and as part of a team
  • A track record of making things happen and leaving a positive impact

Greater Manchester is bold, ambitious, and continually evolving. Were looking for people who dont just talk about change, they deliver it.

Product Owner (Networks)
Hays Technology
London
Remote or hybrid
Mid - Senior
£500/day - £600/day
RECENTLY POSTED

Product Owner - Network & Security Engineering

Role Purpose
We’re looking for a Product Owner to take end‑to‑end ownership of a key component area within our engineering pod-such as segmentation, NAC, DDI, egress, SIEM detections, or runbook automation. In this role, you will refine epics into clear, testable stories, manage cross‑tower dependencies, and keep delivery flowing smoothly from idea through to production.

Key Responsibilities

Story Elaboration & Delivery Readiness
Translate risk/controls, architectural designs, and technical artefacts into high‑quality user stories.
Define and enforce Definition of Ready (DoR) and Definition of Done (DoD).
Orchestrate user acceptance testing and ensure stories meet required quality standards.Dependency Management

Maintain a live dependency map across networks, identity, endpoint, SOC, and service management.
Coordinate sequencing and negotiate priorities to remove blockers and maintain flow.
Change Enablement

Co‑create standard change models, evidence packs, and supporting artefacts with Tech Leads.
Ensure post‑incident review (PIR) actions are accurately captured and fed into the backlog.
Reporting & Stakeholder Engagement

Track and visualise delivery progress (e.g., burn‑up charts, control coverage, throughput).
Maintain a strong feedback loop with the Key Product Owner, keeping them informed on value, risks, and priorities.
Must‑Have Skills & Experience

Experienced as a Product Owner or Business Analyst within network/security environments.
Strong story‑writing discipline and excellent backlog hygiene.
Comfortable working with technical configuration and policy artefacts (firewall baselines, ISE/NAC policy, DDI designs, proxy/ZTNA, SIEM rules).
Fluent in ITIL change processes and familiar with ServiceNow request/change models.
Preferred Certifications

PSPO or CSPO
ITIL 4 Foundation
Vendor fundamentals in one or more stacks (Cisco, Zscaler, Fortinet, Splunk, Infoblox, Forescout)

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Associate Director of Data Delivery
Digital Health and Care Wales
Cardiff
Hybrid
Leader
£92,713 - £106,919
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Applications closing date: 15/03/2026

We’re looking for an Associate Director of Data Delivery to lead a team to ensure successful delivery of a portfolio of data programmes, working directly with our product teams as they design and deliver data services that support preventative, community, and mental health care across Wales.

If you’re passionate about making a difference in a senior leadership role shaping and delivering national data services that have a real impact on the people of Wales, we’d love to hear from you!

What you’ll be doing:

* Leading resource allocation, risk and issue escalation, governance, and oversight of digital projects and/or products to ensure alignment of the portfolio with organisational goals and standards.

* Developing and upholding appropriate policies, controls, and frameworks to consistently maintain portfolio health.

* Supporting and developing diverse teams through effective coaching and line management, to meet organisational priorities.

* Providing senior leaders with clear insights and forecasts to support informed decision-making.

Oversee the data delivery function to ensure effective planning, execution, and alignment with strategic objectives. Assess complex, high-impact issues across portfolio strategy, governance, and delivery, applying expert judgement to ensure decisions to drive successful outcomes and prioritise resources to enable this. You will be reporting directly to the Chief Data Officer.

What we’re looking for:

* Proven experience as the strategic lead for data delivery, embedding delivery principles into corporate planning and digital transformation programmes.

* Strong knowledge and expert programme, project and delivery management, with strong leadership, to deliver strategic outcomes.

* Confidence working with senior stakeholders, while staying close to day-to-day delivery.

* Proven success leading and line-managing diverse senior teams by recognising individual strengths and aligning work to collective goals.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us:

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

DHCW is a flexible organisation and hybrid working is now the default within the organisation

Technical Business Analyst
James Frank Associates
West Malling
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Our client, a leading business in the Financial Services industry is seeking a Technical Business Analyst to join their team on a full-time, permanent basis.

Due to an exciting period of growth within the business, our client is looking to add a Technical Business Analyst to their team, where you will be responsible for assisting in transforming requirements into systems that fine with the overall requirements of the business.

You will ideally have experience in the creation of process analysis, creation of user story documents, creation of technical design documents and facilitation of workshops.

Key Responsibilities:

* Review and understand user stories and transform these into actionable technical design document s for the development team

* Work closely with other departments within the business to transform business requirements into technical artifacts

* Create documents such as Project Roadmaps, Project Plans, Technical Design Documents and Test Scripts

* Assist in creating test plans and test cases

* Understand requirements and design solutions to ensure all user acceptance criteria is met

Key Experience:

* A minimum of 2 years’ experience as a Technical Business Analyst

* Experience in SQL / Azure / Clickup would be advantageous

* Understanding of or experience working in Agile / Kanban / Waterfall environments

* Experienced in the creation of documents such as Project Roadmaps and Technical Design Documents

* Excellent communicator, confident liaising with colleagues of all levels across the business

* Confident working both independently and as part of the wider team

This is an excellent opportunity for a Technical Business Analyst to join a thriving business who are leaders in their field.

You will be working with departments across the business to ensure process improvements, implementing ideas into the organization.

CVs are being reviewed, so please apply now for immediate consideration

PMO LEAD (Estates & Facilities Sector)
Adecco
The City
Hybrid
Senior
£475/day - £500/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

PMO Lead

Rate - £500 (A day)

Location - West London (Hybrid)

Duration - 6 Months (Initially)

Ir35 - Inside (Must use an umbrella company)

The PMO Lead is responsible for establishing, developing, and running a best‑practice Programme Management Office to support a portfolio of property, construction, estates, facilities, and capital investment projects. This role ensures that governance, reporting, performance management, risk controls, and programme assurance frameworks are consistently applied to deliver projects on time, on budget, and in line with organisational standards.

The PMO Lead acts as the central point of coordination, enabling project teams and senior leaders to make informed decisions and ensuring the successful delivery of complex, high‑value capital programmes.

Key Responsibilities

PMO Set‑Up & Governance

Design, implement, and embed the PMO framework, including governance structures, standards, processes, and toolkits.
Develop project and programme methodologies tailored to property, construction, estates, and capital projects.
Establish project lifecycle frameworks including stage gates, business case standards and project controls.
Lead the creation of PMO policies across risk, change control, issue management, quality assurance, and reporting.Programme Controls & Reporting

Develop and manage robust reporting mechanisms including dashboards, portfolio status updates and executive-level performance summaries.
Maintain accurate programme-wide schedules, resource plans, risk registers, and financial trackers.
Monitor KPIs, forecasting, benefits realisation and budget performance across the project portfolio.
Provide challenge and assurance to project managers, ensuring quality and compliance with PMO standards.Stakeholder Management

Support senior leadership, capital project sponsors and operational teams with strategic insights and data-driven decision-making.
Facilitate programme board meetings, governance forums and oversight groups, ensuring effective documentation and follow‑through.
Act as a trusted advisor to project managers, offering guidance, coaching, and support on delivery best practice.Systems, Tools & Data

Implement and manage PMO systems (e.g., MS Project, Power BI, PPM tools).
Oversee data quality, portfolio analytics, and performance monitoring tools.
Introduce continuous improvement initiatives to optimise PMO processes.Assurance & Compliance

Conduct project audits, health checks, and readiness reviews.
Ensure compliance with organisational policy, safety regulations, and financial governance, particularly in construction and estates environments.
Provide oversight on risk management, contractor performance, procurement compliance and capital governance processes.Skills & Experience Required

Essential

Proven track record establishing and running PMOs within property, construction, estates, facilities, or capital investment environments.
Strong experience supporting multi‑million‑pound capital projects or programmes.
In-depth understanding of construction processes, RIBA stages, programme controls, cost management, procurement and risk frameworks.
Excellent stakeholder engagement across technical teams, contractors, consultants, and senior leadership.
Highly proficient with project/programme management tools (e.g., MS Project, Power BI, Excel, PPM systems).
Ability to design governance frameworks and drive organisational adoption.
Strong analytical, reporting, and data management skills.Desirable

Professional qualifications: APM PMQ, MSP, PRINCE2, MoP, or equivalent.
Experience within public sector, higher education, healthcare estates, or large corporate real estate.
Knowledge of capital planning, lifecycle costing, estates strategies, or FM systems.
Understanding of health & safety, CDM regulations, and compliance standards within built environments

Senior Buyer
Microlise
Nottingham
In office
Senior
£50,000
RECENTLY POSTED

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Are you a seasoned Senior Buyer looking for your next big opportunity to lead, influence, and deliver commercial impact? At Microlise, were searching for someone whos already operating confidently at a strategic level. Someone who is an expert in tech, SaaS, and indirect procurement whos ready to step into a role with real ownership. This is your chance to shape category strategy, drive measurable savings, and work at the heart of a business investing heavily in innovation and continuous improvement.

Youll thrive here if you love autonomy, excel at building strong stakeholder relationships, and enjoy turning complex procurement challenges into tangible wins. With exposure across IT, Product, Engineering, Finance, and Legal, plus the opportunity to support and mentor others, this role offers genuine progression. Not a step up, but a step forward. If you’re ambitious, commercially sharp, and excited to make a visible difference, we want to hear from you.

What youll be doing:

  • Lead the sourcing, negotiation, and contract management of indirect, software, SaaS, and IT service categories.
  • Develop and execute sourcing strategies that align with organisational goals around cost optimisation, risk mitigation, and technology enablement.
  • Analyse spend, market trends, and vendor landscapes to identify savings opportunities and procurement efficiencies.
  • Deliver measurable cost savings through strategic negotiation, supplier consolidation, and demand management.
  • Implement total cost of ownership (TCO) methodologies to ensure long term value.
  • Assess and manage supplier related risks, including commercial, operational, cyber security, data privacy, and regulatory compliance risks.
  • Work closely with Legal, InfoSec, and Risk teams to ensure contracts and supplier engagements satisfy corporate standards.
  • Build and maintain strong, strategic relationships with key software and technology suppliers.
  • Lead supplier business reviews, performance assessments, and supplier development initiatives.
  • Drive continuous improvement and innovation through collaborative supplier engagement.
  • Serve as a trusted advisor to business units, providing guidance on sourcing options, commercial terms, and supplier capabilities.
  • Partner cross functionally with IT, Engineering, Product, Legal, and Finance to support technology driven initiatives.
  • Communicate procurement strategies, market insights, and recommendations clearly and effectively to senior leaders.
  • Ensure adherence to procurement policies, contract governance, and approval workflows.
  • Support the development and improvement of procurement processes and systems (e.g., contract lifecycle management, vendor onboarding).

What were looking for:

  • Proven experience as a Buyer/Senior Buyer within the indirect arena, software, SaaS, or technology centric organisation.
  • Strong track record of delivering cost savings, optimising spend, and negotiating high value agreements.
  • Deep understanding of indirect service agreements, software licensing models, cloud/SaaS contracts, and IT procurement practices.
  • Demonstrated ability to manage supplier risk across commercial, operational, and compliance dimensions.
  • Strong influencing, negotiation and communication skills with a proven track record of effective cost management and cost savings delivery
  • Exceptional communication, stakeholder management, and relationship building skills.
  • Strong analytical and commercial mindset with proficiency in data driven decision making.
  • Ability to thrive in a dynamic, high growth environment while managing competing priorities.
  • CIPS qualified or willing to work towards
  • Good working knowledge of IT packages including Microsoft and ERP systems
  • Confident outlook and a positive attitude to deliver departmental targets
  • Able to deputise for the procurement manager if required

Why Microlise?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, EddieStobart, Carlsberg, Waitrose and Tesco.

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

  • Full support and training to ensure you are well equipped to succeed in your role
  • Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
  • 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
  • Life Assurance, 4 times your annual salary
  • Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
  • Free Microlise Cresswell Racing Tickets, support British Superbikes
  • Executive Box at Motorpoint Arena Nottingham
  • Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success
  • Best Workplace in the UK for Development, Technology, Wellbeing and Women

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in!

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.

Salesforce Developer
Centrica - CHP
Leicester
Hybrid
Senior - Leader
Private salary
RECENTLY POSTED

Description
Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

An opportunity to play your part - At Centrica, we’re on the lookout for a talented Salesforce Developer who’s ready to make an impact. This isn’t just about writing code; it’s about shaping the way our Shared Services organisation works. You’ll be the architect behind customised Salesforce solutions that streamline processes, boost efficiency, and deliver a seamless experience for our users. If Apex, Lightning Web Components, and integrations are your playground, you’ll feel right at home here. We’re looking for someone who knows Salesforce best practices inside out and loves turning complex challenges into elegant solutions. Collaboration is key-you’ll work closely with cross-functional teams to optimise the platform, enhance automation, and keep everything running smoothly.

Location: UK-based hybrid role, Occasional travel to site.

The Day to Day:

  • Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows.
  • Configure Salesforce objects, workflows, validation rules, and automation tools to deliver seamless functionality.
  • Build and maintain integrations between Salesforce and other enterprise applications for a connected ecosystem.
  • Lead technical initiatives, define best practices, and mentor developers to raise the bar across teams.
  • Collaborate with business stakeholders and product managers to translate requirements into scalable solutions.
  • Ensure system performance, security, and data quality, conducting reviews and driving continuous improvement.
  • Champion CI/CD practices, maintain technical documentation, and support adoption of new tools and technologies.

What we need from you:

  • Deep Salesforce expertise with hands-on experience in Apex, LWC, and best practices
  • Excellent problem-solving skills and ability to thrive in a fast-paced environment
  • Strong communication and collaboration skills to influence and work effectively with stakeholders
  • Proven track record of mentoring and supporting junior team members
  • Ability to provide inspirational Salesforce leadership and drive high performance
  • Strong planning and organisational skills to manage projects and tasks efficiently
  • Solid knowledge of Salesforce best practices and experience implementing them successfully

What’s in it for you?

  • Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment!
  • Power up your pay with a 15% Employee Energy Allowance, surpassing the government’s price cap!
  • Secure your future with our comprehensive pension plan, designed for peace of mind.
  • Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being.
  • Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation!
  • Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Why should you apply?

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/centrica

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Senior Product Designer
Liberty Recruitment Group
Southampton
In office
Senior
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Senior Product Designer

Location: Southampton

Salary: £40,000 - £50,000

Are you an experienced Product Designer looking to join a fantastic business as part of their growth strategy?

Senior Product Designer role overview:

Based in Southampton, our client is looking for a self-driven Senior Product Designer to join their New Product Development team. Youll own a product range from concept to launch, ensuring ideas translate into high-quality, market-ready products.

Acting as the technical and commercial lead, youll take a hands-on approach while coordinating cross-functional specialists to deliver projects on time and to a high standard.

What youll be doing:

  • Lead multiple complex projects within your range, delivering on time, on budget, and to a high standard.
  • Coordinate internal specialists as needed to overcome technical challenges and keep development on track.
  • Drive CAD and product development from concept through production, resolving complex assemblies along the way.
  • Take a hands-on approach, building and testing physical prototypes to validate ideas before tooling.
  • Manage product costs to meet margin targets and stay within agreed budgets.
  • Work closely with overseas manufacturing partners to resolve technical issues and guide projects through sampling to production.
  • Develop innovative, commercially viable solutions aligned with market needs.

What youll bring:

  • Degree in Mechanical Engineering, Product or Industrial Design, or a related field desired.
  • Extensive experience developing complex consumer products from concept to manufacture, with a portfolio demonstrating successful launches.
  • Strong understanding of production processes and experience working with overseas factories to resolve issues.
  • Proficient in 2D and 3D tools (e.g., SolidWorks or Rhino, Keyshot, Adobe Creative Suite) to develop and communicate design intent.
  • Able to clearly present technical and commercial considerations to senior stakeholders.
  • Capable of guiding multidisciplinary teams and driving outcomes without formal line management.
  • Proactive, delivery-focused, and confident, challenging conventional thinking.

Additional benefits and information:

  • 25 days holiday + bank holidays
  • Bupa healthcare + dental plan available
  • Discounts on products

If you feel you have the skills and experience to match this role, we would love to hear from you!

SAP OTC Architect
eTeam Workforce Limited
London
Hybrid
Senior - Leader
£580/day - £625/day
RECENTLY POSTED

Role Title: SAP OTC ArchitectLocation: London/ Hybrid 3 days a week from the officeContract duration: 6 months, extendable by 6 months
In this role, you will anchor functional consulting efforts across global SAP S/4HANA programs. You will support business process analysis, solution design, configuration, testing, cutover, and hyper care activities for end to end Order to Cash (O2C) processes.You will collaborate with cross functional teams including MM, FI, PP, and logistics stakeholders, ensuring seamless integration and high quality delivery for global deployments, enhancements, and support programs.
Required

  • 812+ years of hands on SAP SD experience including S/4HANA.

  • Strong expertise in Sales Order Management, Delivery Processing, Billing, Pricing, and Credit Management.

  • Deep understanding of end to end O2C processes and integrations with MM, FI, PP/QM, GTS, TM.

  • Experience in configuring pricing procedures, condition records, partner functions, outputs, and ATP.

  • Strong understanding of IDocs, BAPI, EDI, output management, and integration with 3PL/logistics systems.

  • Proven experience leading SIT/UAT cycles, test planning, and defect triage.

  • Strong analytical and documentation skills with ability to translate business needs into functional designs.

  • Excellent communication and stakeholder management capabilities.

Preferred

  • Experience in global rollouts, template design, or large transformation projects.
  • Exposure to SAP CS (Customer Service) or SAP LE TRA.
  • Experience working in regulated industries (pharma, life sciences).

Personal

  • Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

  • High analytical skills

  • A high degree of initiative and flexibility

  • High customer orientation

  • High quality awareness

  • Excellent verbal and written communication skills

Key Responsibilities:

  • Lead end to end O2C design includes sales orders, quotations, contracts, deliveries, billing, and credit management.

  • Configure SAP SD components such as pricing procedures, partner functions, outputs, condition techniques, and item categories.

  • Ensure seamless integration with MM, FI, PP, and warehousing systems (WM/EWM).

  • Conduct workshops to gather business requirements and translate them into design documents and functional specifications.

  • Lead SIT/UAT cycles, manage defects, and validate interfaces (IDoc/BAPI/OData/API).

  • Prepare and support SD related cutover activities including open orders, billing due lists, pricing loads, and customer master updates.

  • Support go live readiness, training, and hypercare stabilization.

  • Ensure process compliance with SOX, SOD, and audit standards.

  • Drive continuous improvements across pricing, returns, credit, and delivery processes.

  • Create reusable templates, documentation, and functional playbooks.

Tools & Technologies

  • SAP S/4HANA SD, SAP ECC SD

  • IDoc / BAPI / OData / SOAP REST APIs

  • Jira / ALM / Azure DevOps / ServiceNow

  • SAP Fiori for SD& Sales Analytics

  • EDI/3PL logistics interface integrations

Workday Finance Consultant - Permanent role
Nicoll Curtin Technology
London
Hybrid
Mid - Senior
£95,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Workday Finance ConsultantPermanentLondon-based (Hybrid with 3 days in the office)Salary DOE + comprehensive benefits package

Our client is expanding their UK consulting and delivery capability as part of continued investment in digital finance transformation. With several new projects secured across the region, this position represents a key hire within a growing Workday practice, offering the opportunity to shape finance system architecture for large, complex organisations.

This is an ideal role for an experienced Workday Finance Consultant who enjoys working across configuration, solution design, and client-facing problem-solving. You will contribute to the optimisation of finance processes, implement scalable Workday Financials modules, and support clients through end-to-end transformation.

Essential Skills

  • Strong hands-on experience with Workday Financials, ideally across multiple modules (GL, AP, AR, Assets, Banking & Settlement, Expenses, Procurement)
  • Deep understanding of Workday configuration, including Business Processes, Security, and Reporting
  • Ability to articulate system design reasoning, including:
    • Architectural and process-level trade-offs
    • Data structures, reporting logic, and configuration impacts
    • Scalability of finance operations across multi-entity environments
  • Experience collaborating on:
    • Integrations with ERP, Payroll, Banking or Tax systems
    • Financial reporting, dashboards, and analytics
    • Data migration, reconciliations and validation activities
  • Strong grounding in accounting principles (GAAP/IFRS)
  • Excellent communication skills with both technical teams and finance leadership

Responsibilities

  • Lead and support the configuration of Workday Financials modules to meet client requirements
  • Run workshops with finance stakeholders to capture requirements across R2R, P2P, and O2C process areas
  • Design and deliver scalable Workday solutions in partnership with Solution Architects
  • Manage configuration activities, Business Processes, approvals, and internal controls
  • Support data conversion, testing cycles, defect resolution, and cutover planning
  • Produce financial reports, dashboards, and analytics for leadership teams
  • Provide training, knowledge transfer, and documentation to key users
  • Ensure compliance with regulatory frameworks including SOX, GAAP, IFRS
  • Play a key role in post-go-live stabilisation and ongoing optimisation

Working Pattern

  • Hybrid working: 3 days onsite (London)
  • Agile delivery environment with a focus on measurable impact and client value
  • Close collaboration with programme managers, finance leads, and cross-functional teams

Desired Background

  • Experience in financial transformation programmes or Workday implementations
  • Exposure to multi-currency and multi-entity environments
  • Understanding of audit, compliance, and financial controls
  • Experience in the UK financial services or broader finance sector is an advantage
HR Consultant Success factor (EC and time Specialist)
Adecco
London
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Job Title: HR technology Consultant - Success factor (EC and time Specialist)
Rate: Circa 650/Day
Location: London (3 days per week onsite)
Contract: 12 months (possibility for extension)
status: Inside IR35
working patten: Flexibility required to work outside standard office hours when necessary

Are you passionate about HR technology and eager to make an impact in the Financial Services sector? Our client is seeking a dynamic HR Technology Consultant specialising in SAP SuccessFactors, particularly Employee Central and Time Management. Join a dedicated HR Technology team and play a pivotal role in enhancing HR applications across the EMEA region!

Key Skills:

  • Strong HRIS / HR Technology background
  • SAP SuccessFactors (hands-on functional experience) - EC and Time is essential
  • BAU support experience (not project-only)
  • Experience working in multi-country and/or multi-entity environments
  • Ability to engage with business users and translate requirements into system configuration
  • SuccessFactors Employee Central
  • Time Off
  • Time Tracking
  • Functional configuration and support experience

Your Background:

To thrive in this role, you should possess:

  • Hands-on experience with SAP SuccessFactors modules: Employee Central and Time Off/Time Tracking.
  • Proven ability to gather and translate business requirements effectively between technical and non-technical teams.
  • Experience in making configuration changes and performing data imports in SuccessFactors.
  • The capability to create test plans, write basic test scenarios/scripts, and execute unit tests.
  • Advanced MS Excel skills and a knack for problem-solving and creativity in delivering solutions.

What You’ll Do:

As an integral member of the HR Technology team, you will:

  • Collaborate with the SuccessFactors Platform owner and other subject matter experts to maintain and enhance the system, ensuring it meets business needs.
  • Respond to and resolve HR colleague queries and system incidents efficiently.
  • Manage change requests from inception to completion, including requirements gathering, testing, and documentation updates.
  • Plan and execute data imports into SuccessFactors, tailored to specific module requirements.
  • Participate in bi-annual software releases, testing new features, and conducting regression testing on existing modules.
  • Support local HR and business change projects involving HR technologies.
  • Assist with critical HR calendar events like Performance Reviews, Bonus Planning, and Year-End Time Off processing.
  • Provide BAU functional support for assigned SuccessFactors modules
  • Act as a subject matter expert within HR Technology
  • Support system enhancements, regulatory changes, and continuous improvement
  • Translate business requirements into functional system solutions
  • Work closely with HR stakeholders, third-party vendors, and SAP
  • Support incidents through structured triage and escalation processes
  • Ensure stability and effective operation of HR systems in a multi-country setup

Why Join Us?

  • Contribute to exciting HR projects that make a real difference in a well-respected organisation.
  • Work in a flexible environment with opportunities for professional development and growth.
  • Engage with a diverse team that values inclusion and integrity.

What’s Next?

If you’re ready to take the next step in your career and join a vibrant team focused on innovation in HR technology, we want to hear from you! Please submit your application, including your CV and a brief cover letter outlining your relevant experience.

Join us in shaping the future of HR technology in the Financial Services industry!

We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Business Intelligence Officer
Panoramic Associates
Not Specified
Hybrid
Mid - Senior
£50,000 - £55,000

Panoramic Associates are supporting a Local Authority in the North of England with the recruitment of permanent Business Intelligence Officer.

Location: North West

Onsite Expectation: 1-2 days per week

Salary: 50k - 55k per annum approximately

This council is adopting an integrated community model approach - they therefore need to understand the profiles of small local areas, look at data and insight and use that to shape the service model of delivery. This role plays a crucial part in this, please see more details below.

Role:

  • Development of Power BI and Microsoft Fabric dashboards
  • Understand what the data says and the story it tells
  • Work with IT to get data and extract information
  • Present understandable findings and inform decision making
  • Use data in API or spreadsheets and translate to something understandable
  • Stakeholder management, negotiation and relationship building
  • Work with the client to develop something meaningful from the findings
  • Encourage the free up data that might not necessarily be on Liquidlogic
  • Regular communication flow with the service

Requirements:

  • The ability to produce analytic data and use it to create story
  • Experience creating multiple dashboards on Power BI and Microsoft Fabric
  • Local government systems experience (desirable), if don’t have council experience, wider public sector, finance, customer and retail backgrounds are particularly helpful
  • Microsoft Fabric (at skilled level)
  • Experience of optimisation reviews on services
  • Ability to work collaboratively with services and increase productivity
  • Ability to extract data to drive service efficiencies
  • Confident presenting to senior stakeholders and drawing findings
  • Analytic thinker with the ability to get things done
  • Proactive and take initiative
  • Excellent communication skills

Please contact Rebecca Martin for more details.

SAP S4 HANA HR Consultant CGEMJP
Experis
Not Specified
Hybrid
Senior - Leader
Private salary

ole Title: SAP S/4 HANA HR Consultant

Duration: contract to run until 29/01/2027

Location: Hybrid - rare travel to a client office. No recurring or frequent travel any offices. Mostly working from home

Rate: up to 828 p/d Umbrella inside IR35

Clearance required: SC Eligibility is required (must not have been out of the country for more than 28 consecutive days in the last 5 years) and you must be a Sole UK National

  • Lead end-to-end implementations of SAP SuccessFactors Time Tracking
  • Design and govern Consolidated Time Recording (CTR) frameworks
  • Define global CTR templates and localization strategies
  • Architect time data consolidation from:
    • Clock systems
    • External time interfaces
    • Absence management
    • Allowances and premiums
  • Ensure accurate consolidation of recorded, calculated, and payable time
  • Design complex overtime, premium, and shift differential scenarios using Time Valuations
  • Ensure alignment between Time output and downstream payroll processing
  • Configure and oversee:
    • Time Recording Profiles (CTR-based)
    • Time Valuations
    • Time Types & Time Type Groups
    • Time Accounts & Accrual rules
    • Work Schedules
    • Holiday Calendars
  • Lead configuration of consolidated time pay types and valuation outputs
  • Architectintegrations between Time Tracking/CTR and:
    • Employee Central
    • Employee Central Payroll (ECP)
    • Third-party payroll systems
    • Clock/time capture platforms

SAP S/4HANA HR Attendance & Work Schedules

  • Configure and maintain attendance types, validations, and recording processes.
  • Build and optimise Work Schedule Rules, including daily/weekly schedules and shift models.
  • Ensure accurate and compliant Time Evaluation processing for attendances, overtime, premiums, and exceptions.

Consulting & Delivery Skills

In addition to technical expertise, strong consulting capability is essential. The role requires the ability to communicate clearly, influence decisions, and guide stakeholders through complex process and system changes.

Soft Consulting Skills

  • Excellent communication and interpersonal skills, able to engage confidently with HR, business, and IT stakeholders.
  • Strong analytical and problem solving skills, with the ability to simplify complex concepts for a non technical audience.
  • Self starter mindset with a proactive approach to issue resolution and continuous improvement.
  • Ability to operate effectively in a fast moving, regulated, or high stake environment.

Workshop Facilitation

  • Lead workshops and process walkthroughs.
  • Prepare clear and professional workshop materials (slides, process maps, decision logs).
  • Drive stakeholder alignment and capture decisions, risks, and actions.

Documentation & Specification Writing

  • Produce high quality Functional Specifications, configuration workbooks, process flows, and test cases.
  • Work collaboratively with technical teams to ensure specifications are clear, testable, and aligned with architectural standards.
  • Maintain accurate documentation throughout the project lifecycle, supporting audit and compliance needs

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Network Component Product Owner
Experis
Knutsford
Hybrid
Mid - Senior
£600/day - £645/day

Location: Hybrid Knutsford 3 days on site
Duration: 18/12/2026
Rate 646

MUST BE PAYE THROUGH UMBRELLA
Role Description:
Own a component area (e.g., segmentation, NAC, DDI, egress, SIEM detections, runbook automation) within the pod. Refine epics into stories with clear acceptance tests; manage dependencies and keep delivery flow unblocked.
Responsibilities

  • Story elaboration: translate risk/controls and design artefacts into user stories; define DoR/DoD; orchestrate UAT.
  • Dependency management: maintain cross?tower dependency map (networks, identity, endpoint, SOC, service management) and negotiate sequencing.
  • Change enablement: co?create standard change models and evidence packs with Tech Leads; ensure PIR actions feed the backlog.
  • Reporting: visualise progress and value (burn?up, control coverage) and maintain a tight feedback loop with the Key Product Owner.

Must?Have Skills & Experience

  • 5+ years as PO/BA in network/security domains; excellent story writing and backlog hygiene.

  • Comfortable with config/policy artefacts (firewall baselines, ISE/NAC policy, DDI plans, proxy/ZTNA, SIEM rules).

  • ITIL change fluency; ServiceNow request/change models.

  • Preferred Certifications

  • PSPO / CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler/Fortinet/Splunk/Infoblox/Forescout).

KPIs

  • Backlog health (aging, WIP, throughput); % first?time pass against DoD; change lead?time and change?related incidents."
Business Reporting Analyst
Adecco
Belfast
Hybrid
Mid - Senior
£300/day - £400/day
TECH-AGNOSTIC ROLE

Contract
Daily Rate: Up to £400 (inside IR35 via umbrella)
Contract Length: 9 months

Hybrid working - 3 days in Belfast per week and 2 days remote per week

Are you a motivated self-starter with a passion for process improvement and data analytics? Our client is seeking a Business Reporting Analyst to join their Markets Controls & Reg team. This is an exciting opportunity to play a pivotal role in implementing innovation and automation within the organisation, contributing to the delivery of high-quality reporting and insights.

Key Responsibilities:

Translate data into actionable consumer insights to drive targeting and segmentation strategies.
Communicate findings clearly and effectively to business partners and senior leaders.
Continuously evaluate and improve processes by exploring new data sources and tools.
Perform monthly reporting tasks, including data collection, preparation, and distribution of manual reports, while automation is in progress.
Conduct exploratory and confirmatory data analysis, along with qualitative analysis as needed.
Execute quality control exercises, including maker-checker tests, to ensure reporting accuracy.
Collaborate with business partners to build, implement, track, and improve decision strategies.
Document data analysis, validation, and mapping/design processes.
Maintain a high level of data quality by performing unit testing for timely and accurate stakeholder information.
Review and enhance existing data sources while integrating new systems.

Person Specification:

Qualifications:

Bachelor’s degree in Economics, Finance, Computer Science, Information Systems, or a related quantitative discipline.
5-7 years of relevant experience in data analysis or reporting.

Skills:

Excellent communication skills to engage technical and non-technical stakeholders.
Strong presentation, business, and technical writing skills.
Exceptional problem-solving and critical thinking abilities.
Self-motivated with the ability to dynamically prioritise tasks.

Competencies:

Algorithmic thinking with a keen attention to detail and accuracy.
Strong project and time management skills, demonstrating urgency and ownership.
Proactive communicator with a “no surprises” approach to issues.
Curiosity and enthusiasm for technology, innovation, and digital tools.
Strong decision-making and problem-solving skills; able to work independently with minimal supervision.
Proficiency in MS Office applications (Excel, Access, SharePoint, Visio, PowerPoint).

If you are ready to challenge the status quo and contribute to a transformative project, we want to hear from you! Apply now to embark on this exciting journey as a Business Reporting Analyst with our client.

Apply Today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT Business Analyst - Finance Systems
P3M Recruitment
Kings Hill
Hybrid
Mid - Senior
£50,000
TECH-AGNOSTIC ROLE

Job Title: IT Business Analyst - Finance Systems
Location: Kent with hybrid working (Average 2 days per week in the office)
Contract: FTC 12 Months, Full-Time (35 Hours per week)
Salary: 50,000 DOE per annum

The role of Business Analyst
Our client, who is one of the UK’s largest charities, is looking for a Business Analyst with a strong background in User Acceptance Testing (UAT) and Finance Systems (Sage Intacct) to join their team on a fixed-term basis during a period of significant change, to play an integral part in the successful delivery of a new finance system. The Business Analyst will use various tools and technologies to play a pivotal role in delivering analysis and coordinating activity between IT, business stakeholders, and operational teams to ensure the successful implementation of new solutions.

Key Responsibilities
As a Business Analyst, you will:

  • Collaborate with business teams, vendors, and technology teams to gather, prioritise, and communicate both functional and non-functional requirements.
  • Assist in mapping out current and future process states, identifying both formal and informal business processes within the organisation, and understanding the context and value of these processes.
  • Utilise the most effective tools and methods to assist with planning, analysis, development, testing, implementation, and continuous improvement of products and services.
  • Contribute to project planning by defining necessary activities, resources, and timelines.
  • Develop and maintain documentation to support the transition towards desired business outcomes, including business requirements, process flows, wireframes, data analysis, design specifications, and test plans.

About You
The ideal candidate will have proven experience delivering Finance System projects and will be a proactive, detail-oriented individual who brings energy, adaptability, and a flexible approach to their work.
Candidates should also have the following demonstratable experience:

  • Proven experience in Finance System projects, including managing change requests, requirements gathering and business case development. Experience with Sage Intacct is desirable.
  • Well-versed in finance and accounting, either through working on delivering Finance System projects or other demonstrated experience.
  • Strong background as a business analyst through all project phases, with involvement in significant change initiatives.
  • Expertise in continuous process improvement, UAT, and implementing quality standards in business analysis.
  • Excellent communication skills, with the ability to build client relationships, facilitate workshops, and manage third-party supplier relationships at all levels in simplistic, non-technical terms.
  • Experience and skill in the use of modelling tools such as MS Visio and BPMN is desirable.

Benefits Package

  • Permanent hybrid ways of working where roles allow
  • Six weeks’ holiday plus bank holidays
  • A wide range of development opportunities to support personal and professional growth
  • Pension scheme with better-than-market employer contribution options
  • Social impact benefit schemes

We aim to respond to all applicants within 5 days - to avoid missing out please apply today.

Integration Project Manager - Business / Operations - OIR35
Experis
Not Specified
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Outside IR35, Integration Project Manager, West Midlands, East Midlands, Business Project Manager, Business Transformation, Integration Manager, Mergers and Acquisitions, M&A, CRM’s, Restructures, Organisational Change, Stakeholder Management

My leading client is looking for a business focused contract Integration Project Manager with a previous background working on the Post Merger Activities / Business Transformations combining Business changes and System / IT Integration Management. You must have a proven background in executing comprehensive integration plans across Business activities including HR, Legal, Commercial, Office moves, Business-processes, system migration and also IT elements - this really is a hands on PM role.

Proven background

  • MUST HAVE - Post M&A Integration experience - strong Business focus.
  • MUST HAVE - Business Transformations - within SME clients
  • Office relocation / mergers
  • Rebranding of companies
  • TUPE / HR Processes
  • Strong legal awareness
  • Office relocations
  • CRM / System migration
  • Business / People side of change and integration
  • Strong analytical mindset with the ability to work with complex information and make data-driven decisions
  • Excellent business change skills
  • Excellent communication and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

In this role you will maintain a detailed project plans, and work with the internal parts of the business to drive through all aspects of the complex diverse change across a range of companies. This role is collaborating with cross-functional teams, including Business Operations, Finance, HR, IT and Legal to drive integration activities.

If this role is of interest and you are Midlands based as you will onsite 3 days per week in a range of locations. (This will not suit a pure IT Project Manager / Programme Manager as it is a hands-on Integration Project Manager role, Focus is away from Candidates based in the London)

Spotlight
UX Design Engineer - Agent-First Design Systems & Ops
Aurora Energy Research
Oxford
Hybrid
Senior
Private salary
TECH-AGNOSTIC ROLE

Department: Software Solutions

Location: Oxford, UK

Description

We’re building a next-generation design system: semantic tokens, composable primitives, and product-grade patterns that scale across a suite of B2B SaaS experiences in the energy sector. The next step change is that AI agents will increasingly participate in the design and build of software and user interfaces.

This role helps define what “agent-ready” design systems look like while shipping world-class UX for humans today. Your goal is to make great UI repeatable at scale: build a token-driven foundation of primitives that grows into product-grade composites and patterns grounded in real needs while maintaining a high bar for visual craft, accessibility, and interaction quality.

In parallel, you’ll help redefine the end-to-end design process for an agentic era: faster prototyping loops, tighter iteration cycles, and interaction-level refinement powered by automated AI workflows. We’re building the practical scaffolding that makes this scalable and reliable.

Key Responsibilities

Design tokens & theming

  • Own a token-first approach: semantic tokens that encode intent (not just values), multi-theme support, and predictable propagation into CSS variables and Tailwind mappings
  • Define conventions for naming, layering (core → semantic → component), and change management so teams can adopt incrementally
  • Ensure components consume tokens (not hard-coded styles) so overrides and theme changes behave reliably

Primitives & component architecture

  • Design and build highly reusable primitives and components with accessibility, state correctness, and interaction quality as default
  • Leverage headless UI foundations to ship production-ready components with crisp, maintainable APIs
  • Design systems around composition-first principles: small orthogonal building blocks, clear extension points, and patterns that avoid fragmentation (controlled/uncontrolled, slots/compound components, render props where appropriate)

Composites & product patterns

  • Build and evolve product-oriented composites and patterns over time (tables, filters, dashboards, workflows), turning repeated needs into stable, documented patterns
  • Validate patterns against real constraints: data density, empty/error/loading states, performance, and responsive behaviour

Visual craft, motion & interaction

  • Apply deep CSS expertise to ship refined micro-interactions, transitions, and animations that communicate hierarchy, feedback, and affordance
  • Hold a high bar across variants and edge cases; improve quality without adding unnecessary complexity

Process, ops & agent readiness

  • Build the workflows that keep iteration fast: prototyping playbooks, tight feedback cycles, and repeatable ways to explore solutions, variants, states, and granular interactions without creating one-off debt
  • Define agent-legible representations of components/tokens/states and the guardrails needed for safe recomposition and generation
  • Create feedback loops so system changes (both human and agent-made) are observable, comparable, and trustworthy (docs, examples, internal tooling, regression checks)

Collaboration & governance

  • Partner with product and engineering on adoption strategy, compatibility, deprecations, and migration paths
  • Help define standards for contribution, review, and release discipline; shape the culture and leverage of the design function as it grows

Skills, Knowledge and Expertise

Required attributes:

  • Strong React/TypeScript fundamentals with proven experience building component libraries/design systems used across teams or products
  • Experience applying tailwind CSS in scalable design systems using structured utility patterns, class composition and design tokens
  • Skilled at headless UI composition and component API design with accessibility baked in
  • High bar for visual quality and interaction design
  • Familiarity with agent coding tools (e.g. Claude Code, Codex, OpenCode) and emerging AI powered workflow patterns e.g. Spec Driven Development / Plan modes, parallisation using worktrees, multi-agent orchestration, agents.md , skills etc.

Desirable attributes:

  • Experience with data-heavy B2B interfaces and charting/theming systems
  • Internal tooling/CLI/platform experience
  • Experience with Rive.app

What we offer

  • Ownership of a flagship, strategically important product area.
  • Opportunity to shape the industry’s standard for asset performance intelligence.
  • High visibility and direct impact across Aurora’s product and research portfolio.
  • A collaborative, mission-driven environment focused on transforming the global energy transition.
  • A fun, informal, collaborative, and international work culture
  • A competitive salary package
  • Access to regular coaching and mentoring sessions, and the opportunity to learn from experienced professionals

Some of the benefits we include are:

  • Private Medical Insurance
  • Dental Insurance
  • Parental Support
  • Salary-Exchange Pension
  • Employee Assistance Programme (EAP)
  • Local Oxford Discounts
  • Cycle-to-work Scheme
  • Flu Jabs

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.

Service Designer - Manchester
Adria Solutions Ltd
Manchester
Hybrid
Mid - Senior
£50,000 - £75,000
TECH-AGNOSTIC ROLE

Service Designer (UX-Led)

My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level.

This is not a product design role. It s about shaping holistic services across journeys, systems, people, and touchpoints - ensuring experiences work seamlessly across digital and physical channels.

You ll be passionate about human-centred design and driven to improve real-life customer moments. The ambition is simple but powerful: transforming moments of worry into moments of hope through thoughtful, well-designed services.

You ll also be someone who cares deeply about the craft - advocating for service design thinking, elevating UX maturity, and helping embed service principles across the organisation.

The Role

As a Service Designer, you will:

  • Lead end-to-end service design activity across complex customer journeys.
  • Map current and future state services, identifying pain points, dependencies, and opportunities.
  • Work within agile environments to uncover priorities, visualise outcomes, and define scope from a service perspective.
  • Use research and insight to shape service improvements, ensuring solutions are grounded in real human needs.
  • Facilitate workshops and stakeholder sessions to align on service vision, risks, and constraints.
  • Champion human-centred design, constructively challenging business or technical limitations where needed.
  • Collaborate closely with UX designers, researchers, product owners, engineers, and operational teams.
  • Support the evolution of service design capability and ways of working across the organisation.
  • Clearly communicate service concepts, blueprints, and journey thinking to both senior and non-technical stakeholders.

What You ll Bring

  • A strong foundation in UX design, with clear progression into service design.
  • Experience designing end-to-end services beyond individual screens or features.
  • Confidence working across multiple touchpoints, channels, and operational processes.
  • Strong journey mapping and service blueprinting experience.
  • The ability to connect research insights to strategic service decisions.
  • Excellent stakeholder management skills, including experience working with senior leaders.
  • Resilience and adaptability in complex, fast-moving environments.
  • A collaborative mindset and genuine passion for improving customer experiences.

Benefits

  • Excellent career development opportunities
  • Birthday off + Wellness Days
  • Flexible working

Interested? Please click Apply Now. Service Designer (UX-Led)

Frequently asked questions
A Product Owner is a key role in Agile teams responsible for defining the product vision, managing the product backlog, and ensuring the development team delivers value to customers. They prioritize features, communicate with stakeholders, and make decisions about the product roadmap.Employers typically seek candidates with strong communication and leadership skills, experience in Agile methodologies, a good understanding of the market and customer needs, and the ability to translate business requirements into technical tasks. Certifications like Certified Scrum Product Owner (CSPO) are often preferred.You can easily search for Product Owner jobs by using the search bar on our homepage. Simply enter 'Product Owner' and your preferred location or remote options to see relevant listings. You can also filter results by experience level, salary range, and company type.Yes, many employers offer remote or hybrid Product Owner positions. You can filter job listings to show only remote roles, making it simpler to find opportunities that match your work preferences.To improve your chances, tailor your resume to highlight relevant Agile and product management experience, obtain certifications if possible, and prepare to showcase your skills during interviews. Networking and staying updated on industry trends can also help you stand out.
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