Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Hybrid - 2 days per week in the Pulborough office

£60,000 - £70,000

Product Manager required to own the success of our clients modern, cloud-native platform. you’ll be accountable for building products that are valuable to customers and viable for the business.

The Role

Working closely with the CTO and engineering team, you’ll shape product strategy, lead discovery, and ensure what they deliver drives real outcomes. You’ll engage directly with external and internal stakeholders, providing direction where there’s uncertainty and owning the outcomes

What You’ll Do

• Establish and scale effective product management practices
• Lead product discovery through research, validation, and market analysis
• Define clear problem statements, success metrics, and priorities
• Collaborate closely with engineering throughout delivery
• Act as the bridge between Sales, Support, leadership, and development
• Define and track KPIs to measure adoption, retention, and customer value
• Champion the customer perspective in every decision

What We’re Looking For

Essential:

• 3+ years’ product management experience (ideally B2B SaaS)
• Strong requirements definition skills (user stories, acceptance criteria, BDD)
• Data-driven and outcome-focused
• Excellent communication skills
• Customer empathy and confident decision-making

Desirable:

• Experience in accounting, finance software
• Familiarity with Agile practices and tools such as Azure DevOps
• Knowledge of SaaS business models

This is an opportunity to join an established, stable business at a pivotal point of transformation - helping shape the future of cloud software within the industry.

To apply please send you CV to

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

An established UK digital consultancy is seeking an experienced Senior Product Manager to join a growing product practice delivering impactful digital services for high-profile clients. The organisation specialises in combining data-informed decision making, human-centred design and modern software engineering to solve complex problems and create meaningful outcomes for users and organisations alike.

This role sits at the heart of multidisciplinary delivery teams, translating client goals into clear product vision, strategy and execution.

Whats on offer

• Salary: £57,000 £72,000 depending on experience
• Hybrid working model
• Benefits pack
• Office base available in Leeds, Manchester, Glasgow, Birmingham or Bristol
• Opportunity to work on complex, high-impact digital transformation programmes
• Exposure to multidisciplinary teams and high-profile client engagements
• Strong focus on professional development and leadership growth within product delivery

What you need

To be successful in this role, candidates should demonstrate:

• Proven experience leading product delivery within agile environments (Scrum, Kanban or similar)
• Strong background defining product vision, strategy, roadmaps and prioritised backlogs
• Experience leading multidisciplinary teams and supporting specialists to deliver outcomes
• Ability to use evidence and data to drive decision-making while keeping user needs at the centre of delivery
• Confidence building consensus across diverse stakeholder groups and making decisive calls when required
• Experience bridging the gap between stakeholders and delivery teams to maintain focus and momentum
• Strong stakeholder management and communication skills across both technical and non-technical audiences
• Experience facilitating workshops and collaborative sessions both remotely and in person
• Ability to balance delivery constraints such as policy, governance or security requirements while maintaining product value
• Experience coaching or developing product and user-centred capability within teams

O.K. I’m in what’s next?
Apply with your latest CV below

Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: 1. Strategic Vision and Outcomes: Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. 2. Product, Platform and Integration: Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. 3. Technology Operations and Assurance: Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. 4. Data-Informed Innovation: Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. 5. Commercial Judgement and Value: Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. 6. Influence, Collaboration & Sector Engagement: Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026

This is a newly created opportunity with a leading sportswear brand, joining the Product team to lead product creation from concept through to production. The role will ensure each style delivers on performance, design intent, cost, sustainability and brand identity.

Working cross-functionally with Design, Product Management, Technical, Sourcing and manufacturing partners, you will drive the end-to-end development process across multiple seasons, keeping critical paths on track and ensuring product is delivered on time, to spec and within cost targets. You’ll play a key role in bringing innovative, consumer-led product to life while continuously improving quality and efficiency.

Main responsibilities will include:

• Leading end-to-end product development across multiple seasons from concept and briefing through to final production sign-off
• Partnering closely with Design, Product Management, Technical and Sourcing to translate creative direction into commercially viable product solutions
• Managing critical paths and ensuring all development stages are delivered on time, to spec and within agreed cost targets
• Driving key decisions on materials, construction, trims and fit to meet performance, quality and sustainability standards
• Working with suppliers and factories to resolve technical challenges, ensure manufacturability and improve product efficiencies
• Leading sample management, fit sessions, wear testing feedback and overall product validation
• Managing development documentation, BOMs, prototypes, approvals and product data in line with internal processes
• Coaching and supporting junior developers to build capability and consistent ways of working

Person specification:

• Proven experience leading product development end-to-end across multiple seasons through to production
• Strong cross-functional collaboration skills with the ability to translate design intent into workable, commercial product
• Confident managing critical paths, timelines and cost targets in a fast-paced development environment
• Strong technical understanding of materials, construction, trims and fit, with a quality and sustainability mindset
• Experience within sportswear is a bonus

Description
Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

We’re looking for a Product Manager - Switching to lead and improve the journeys customers take when they switch to or from British Gas. Switching is one of the most important customer and agent moments, and this role ensures those journeys are smooth, reliable and well-supported.

This role begins once a sale is completed and spans account creation, industry registrations, progression to on-supply and first bill, and when customers leave - objections, exit fees and final bill. A key commercial priority is reducing sales leakage and maximising the number of customers who successfully go on-supply.

Working in the AX team, you’ll own the switching product and capability - shaping the tools, rules and improvements that help agents and operational teams handle switching journeys confidently and consistently. You’ll partner closely with operations who run the day-to-day processes as well as Digital Product Managers to ensure switching experiences remain aligned across all channels.

Location - UK flexible with occasional travel to offices for ad-hoc team meetings

About the role

Key accountabilities include:

• Own and improve the switching capability for both gaining and losing customers, ensuring journeys are simple, predictable and easy for colleagues to support.
• Maximise successful onboarding by strengthening the journey from sale, account setup, on-supply and first bill, reducing friction and minimising sales leakage.
• Enhance agent tools and guidance so frontline and back-office colleagues can confidently resolve switching queries and manage complex cases.
• Lead the development and prioritisation of switching capability across account setup, industry flow handling (DTN, IX, CSS, DIP, DCC), objection management, ET resolution and billing.
• Strengthen the loss journey by ensuring objections are raised accurately and promptly and that customers receive clear, accurate final bills on time.
• Work closely with CX and Digital Product Managers to ensure switching communications and touchpoints align across the wider customer experience.
• Drive performance across key switching metrics including switching time, ET rates, objection accuracy, First Bill On Time and Final Bill On Time.
• Collaborate with operations, billing, metering and industry teams to identify and remove switching bottlenecks and improve overall journey reliability.
• Operate confidently within the FMRS switching framework and maintain awareness of upcoming changes such as MHHS.
• Use data, insight and operational feedback to design improvements that make switching faster, clearer and more effective for customers and colleagues.

What we’re looking for

Essential

• Proven experience in Product Management, including backlog ownership, writing user stories, defining requirements and working within agile delivery teams.
• Strong understanding of energy switching and industry flows (DTN, IX, CSS, DIP, DCC).
• Data-driven approach, comfortable using performance metrics, operational insights and failure analysis to guide decisions and measure outcomes.
• Experience working effectively with engineering/technology teams to deliver product changes in complex enterprise environments.
• Ability to work collaboratively across operations, digital, sales and agent-facing teams, aligning diverse groups around a clear product direction.
• Passion for improving agent experience, tooling and switching capability.
• Excellent stakeholder management and communication skills, able to simplify complexity and influence across teams.
• Strong analytical and problem-solving skills, with the ability to break down interconnected journeys and identify root causes.

Desirable

• Experience working within the FMRS switching environment.
• Awareness of MHHS and wider market reform.
• Background in energy retail, billing, metering or operational transformation.

Why should you apply?

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Responsibilities:

Product Strategy & Vision

• Define and maintain the product vision, ensuring alignment with business objectives, user needs, and regulatory standards.
• Collaborate with engineering, clinical teams, and internal stakeholders to gather requirements and write detailed, actionable feature descriptions for the development teams.

Agile Execution

• Participate in backlog grooming, sprint planning, and other Agile ceremonies.
• Write technical features with functional acceptance criteria to guide development.
• Provide feedback during sprint reviews and demos to ensure quality, usability, and compliance.

Stakeholder Collaboration

• Support human factors and usability testing against clinical workflows and safety requirements.
• Coordinate dependencies across projects and teams to ensure timely delivery.

Regulatory & Compliance

• Collaborate with regulatory and quality teams to ensure adherence to standards such as IEC 62304, ISO 14971, and 21 CFR Part 820.
• Contribute to documentation and processes required for regulatory submissions and audits.

Culture & Values

• Uphold the Companys core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behaviour consistent with the Companys Code of Ethics and Conduct.
• Duties may be modified or assigned at any time to meet the needs of the business.

Required:

• Bachelors degree in engineering, Computer Science, medically related field; or equivalent experience.
• 4+ years of experience as a Technical Product Owner or Project Manager in an Agile software development environment.
• Experience in medical device development under Design Control (21 CFR Part 820), IEC 62304, and ISO 14971.
• Proven ability to collaborate across cross-functional teams and influence stakeholders in a matrixed organisation.
• Strong written and verbal communication skills.
• Ability to manage complex, interdependent projects with multiple stakeholders.

Preferred

• Clinically relevant field experience. Patient monitoring experience is preferred.
• Experience with usability testing and human factors engineering.
• Experience with tools such as Jira, Confluence, Figma, or Azure DevOps.

Additional Requirements

• Willingness to travel domestically and internationally (up to 15%).
• Ability to work across global time zones (e.g., NA, EMEA, APAC) as needed.
• Must be able to obtain necessary documentation for international travel.

An opportunity for either aproduct specialist or existing product managerlooking to take the next step in their career development.

Company overview

Our Client isa fast-growing heat pump manufacturer operating at scale-up stage, developing and supplying high-performance exhaust air, air source, and water source heat pumps. Theirfocus is on technically robust, compliant, and commercially viable products for multiple local markets.

As a scale-up, theyvalue initiative, adaptability, and a pragmatic do what needs to be done mindset over rigid role definitions.

Role summary

• The Product Manager will take end-to-end responsibility for the development, market readiness, and ongoing performance of our clients heat pump product portfolio.
• This role combines classical product management with ownership of local market compliance, certification, and regulatory alignment across target markets.
• The successful candidate will be highly proactive, comfortable working independently, and capable of operating across technical, regulatory, and commercial domains. This is a hands-on role requiring both strategic thinking and practical execution.

Main responsibilities

• Own the product roadmap for exhaust air, air source, and water source heat pumps, aligned with company strategy and market needs
• Translate market, regulatory, and customer requirements into clear product specifications and development priorities
• Work closely with factory product management teams to guide product development
• Support UK product launches and updates, including documentation and training materials
• Act as the internal product authority, able to explain design decisions, performance characteristics, and trade-offs
• Work closely with sales, operations, and customer support to ensure products are technically sound, compliant, and commercially viable
• Contribute to pricing, positioning, and value propositions based on product performance and compliance constraints
• Identify risks and opportunities arising from market, regulatory, or technical changes

Qualifications & experience

• Proven experience within HVAC, heat pumps, energy systems, or a closely related technical field at product manager or product specialist level
• Strong understanding of heat pump technologies, ideally including exhaust air, air source, and/or water source systems
• Demonstrable experience with product compliance and certification for regulated technical products ie MCS, PCDB, Building regs etc
• Ability to interpret technical standards, regulations, and test requirements
• Comfortable working independently, setting priorities, and driving work forward without close supervision
• Highly proactive, practical, and solution-focused mindset
• Strong written and verbal communication skills, able to engage both technical and non-technical stakeholders

Skills & attributes

• Self-starter with a strong sense of ownership
• Comfortable with ambiguity and changing priorities
• Detail-oriented when required, but able to maintain a system-level view
• Willing to roll up sleeves and do whatever is necessary to deliver compliant, market-ready products

What we offer

• A key role in shaping the future of a growing heat pump manufacturer
• High degree of autonomy and influence over products and processes
• Opportunity to work across the full product lifecycle and multiple heat pump technologies
• A collaborative, technically driven environment with real impact
• An opportunity for either an existing product manager or a product specialist looking to take the next step in their career development.

We have an exciting opportunity to join us here at Covéa Insurance  as aSenior Pricing Manager , focussing on the delivery of our key strategic objectives within Commercial Lines .

At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference.

We’re looking for a candidate who has extensive technical pricing experience, ideally within Commercial Lines, and is keen is keen to provide subject matter expertise and leadership across the pricing team.

This role is fully remote, giving you the flexibility to work from the comfort of your home. Prefer the buzz of the office? You’re welcome to come in whenever you like!

Step into a role where your potential is valued and your growth is supported .

What does a day-to-day look like?

• Driving modelling and rating enhancements with the Head of Analytics and senior leaders to strengthen loss ratios, sharpen risk selection, and fuel business growth
• Leading and developing a high‑performing, diverse pricing team, championing company values and fostering a culture of agility, accountability, and continuous improvement
• Elevating pricing capability by embedding best practices, strengthening governance, and ensuring robust controls
• Harnessing internal, external, and broker‑level data to refine predictive models and deliver sustained profit and growth
• Acting as the Pricing subject matter expert in key forums, offering clear technical guidance and translating complex insights for non‑technical audiences
• Maintaining deep expertise in core Pricing and Data Science tools, including Willis Towers Watson Radar, SQL, Python, and Databricks
• Staying ahead of market and technology trends to drive innovation and optimise pricing infrastructure and processes

Do you have what it takes to succeed?

• Deep expertise in predictive modelling and machine learning for Technical Pricing, across motor and home products
• Experience as a self‑driven leader, with the ability to motivate, develop, and manage teams while performing effectively under pressure
• Strong numerical and analytical capability, with exceptional attention to detail and accuracy
• Sharp critical thinking and natural intellectual curiosity, with a proven ability to solve complex problems
• Confident communicator with strong interpersonal skills
• Collaborative mindset with the agility to work closely with senior stakeholders and adapt to fast‑moving market demands
• Project management capability is a strong advantage
• Minimum 2:1 bachelor’s degree (or equivalent) in a relevant numerical discipline, or equivalent professional experience

Not sure if you tick every box? That’s okay!   At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive.

The perks of joining us…

• Flexible working  – 36.25 hours a week with flexitime & hybrid options

• Annual pay review  – plus performance bonuses (up to 30% depending on level)

• Generous holidays  – 25–27 days + bank holidays, with buy/sell options

• Pension perks  – 7.5% employer contribution, rising to 9% with your input

• A culture where everyone belongs – we’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive

• Mental & financial support  – through our dedicated Wellbeing group

• Career growth  – training, qualifications & apprenticeships to help you thrive

• Health & wellbeing  – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more

• Drive in style  – Tusker Car Scheme with fully maintained insured vehicles

• Extra savings  – gym discounts, Cycle to Work, and retail offers via Perkpal

• And much more !

Excited about this opportunity? So are we! 
Apply today and be part of our journey.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments,  support or alternative application options during the Recruitment process, then please reach out to Megan Barraclough or one of our Team at

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Dependent on Experience

Working hours:

36.25

Senior Development Underwriter - Home Based

We have an exciting opportunity to join our Underwriting Team as a Senior Development Underwriter !

At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference.

In this role, you’ll be working in a team that fuels regional growth by forging strong broker partnerships, driving new business through tactical trading, and promoting Covea’s products and services, while supporting colleagues with training and underwriting expertise to ensure retention, compliance, and a competitive edge.
 
While this role is primarily remote, there will be times when you’ll need to visit our Birmingham office, depending on the needs of the role. 
 
We’re looking for someone enthusiastic and eager to learn - could that be you?

What does a day-to-day look like?

• Lead and develop partnerships with key regional and strategic brokers, working with managers to deliver panel growth and personal new business targets.
• •Plan and conduct broker performance reviews and training sessions to drive commercial lines growth across regional branches.
• Build a pipeline of prospects and use tactical trading tools to provide brokers with a competitive advantage in new business.
• Promote Covea Insurance products and services across Regional Branch, Regional eTrade, and SME ‑aligned schemes.
• Provide training and referral support to colleagues, assisting the Regional Underwriting Manager in achieving renewal retention and rate improvement targets.
• Maintain accurate audit trails and stay up to date on the commercial lines market, broking landscape, and relevant legislation or litigation.

What will help you stand out?

• Proven relationship management skills with brokers and stakeholders, promoting propositions and influencing positive outcomes.
• Expertise in profitably underwriting larger and more complex commercial risks, aligned to SME markets.
• Strong portfolio account management capability, with the ability to deliver financial targets and shape future growth plans.
• Provides technical and soft skills support to colleagues, operating independently while engaging at team level to achieve common goals.
• A decisive and commercially focused underwriting approach, backed by excellent communication skills.
• Minimum of 5 years’ experience underwriting complex commercial risks, supported by Dip CII qualification or progress towards it

Not sure if you tick every box? That’s okay!
At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive.

The perks of joining us…

• Flexible working – 36.25 hours a week with flexitime & hybrid options
• Annual pay review – plus performance bonuses (up to 30% depending on level)
• Generous holidays – 25–27 days + bank holidays, with buy/sell options
• Pension perks – 7.5% employer contribution, rising to 9% with your input
• A culture where everyone belongs – we’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
• Mental & financial support – through our dedicated Wellbeing group
• Career growth – training, qualifications & apprenticeships to help you thrive
• Health & wellbeing – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
• Drive in style – Tusker Car Scheme with fully maintained insured vehicles
• Extra savings – gym discounts, Cycle to Work, and retail offers via Perkpal
• And much more !

Excited about this opportunity? So are we!
Apply today and be part of our journey.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments,  support or alternative application options during the Recruitment process, then please reach out to Megan Barraclough or one of our Team at

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Dependent on Experience

Working hours:

36.25

Are you passionate about shaping the future of cloud and DevOps? Do you thrive at the intersection of business strategy and technology transformation?
We are looking for a Managing Consultant Cloud & DevOps to join a growing Cloud Advisory practice. This is an opportunity to lead large-scale DevOps transformations, shape platform engineering strategies, and influence C-level stakeholders while contributing to the growth of a top-tier consulting practice.

??? Your Role
As a Managing Consultant, you will help organisations accelerate cloud adoption and unlock business value through modern DevOps and platform engineering capabilities.
You will:
?? Lead DevOps Transformation
Assess, define, and implement DevOps capabilities to drive innovation, agility, cost optimisation, and faster time to market
Design DevOps operating models (CI/CD, SRE, DevSecOps, DevX)
Define maturity roadmaps and measurable improvement plans
?? Champion Platform as a Product
Advocate for treating platforms as products with user-centric design
Define platform vision, roadmaps, and lifecycle management
Embed product metrics (OKRs/KPIs, DORA metrics) to drive continuous improvement
?? Drive Product Lifecycle Ownership
Lead platform ideation, launch, iteration, and sunset
Establish governance, support models, and clear documentation standards
?? Maximise Technology Investments
Leverage existing ITSM tools and frameworks
Optimise cloud and DevOps investments to deliver measurable ROI
?? Shape the Future of Platform Engineering

?? Leadership & Commercial Impact
As a senior leader within the practice, you will:
Lead complex, multi-stream transformation programmes
Engage senior stakeholders (CIO, CTO, CDO)
Contribute to and lead proposals, bids, and RFP responses
Support consulting sales in excess of £500,000 per annum
Develop market propositions and thought leadership assets
Mentor and develop high-performing teams

?? Your Profile
You are a strategic thinker and hands-on problem solver who excels in client-facing environments and thrives in ambiguity.
You bring:
Experience designing lean processes across product, engineering, and operations
Consulting or coaching experience in agile and DevOps transformation
Strong understanding of:
Hybrid & multi-cloud environments
CI/CD pipelines
SRE & DevSecOps models
Observability & monitoring platforms
ITIL and ITSM frameworks
Experience defining and tracking OKRs/KPIs
A product-centric mindset applied to platform engineering
Demonstrated cross-functional leadership
Experience in platform product management is highly desirable.

£65,000 - £70,000 DOE + Bonus + Hybrid Working + Company Car + Expenses Paid + Progression + Company Benefits

Chesterfield (Hybrid)

Are you an experienced Technical professional or consultant within the UK water industry looking to lead a newly acquired valve division within a rapidly growing, market-leading engineering group?

Following a recent acquisition, this business is investing heavily in expanding its valve product range across the UK water infrastructure sector. This is a pivotal role where you will take ownership of strategy, drive revenue growth, and act as the senior technical authority for valve solutions within the business.

You will develop and execute sales plans, manage and grow key customer relationships, support tender and specification activity, and provide high-level technical guidance to both clients and internal teams. Working closely with operations, you will ensure projects are delivered smoothly while monitoring market trends and competitor activity to inform strategic decisions.

This role would suit a Technical Valve Specialist or Applications Engineer with strong UK water sector knowledge who is looking for a senior leadership position within a fast-scaling organisation offering genuine progression and long-term growth.

The Role:

• Lead and grow the UK valve product division
  * Develop and execute sales strategy within the water infrastructure sector
  * Manage key accounts and drive new business opportunities
  * Provide technical consultancy and support tender/specification processes
  * Collaborate with operations to ensure successful project delivery
  * Monitor market trends to inform commercial strategy

The Person:

• Proven technical experience within the UK water industry
  * Strong understanding of valve technologies and infrastructure applications
  * Full UK driving licence

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Reference Number: BBBH24101a

Keywords: Technical Sales Manager, Valve Specialist, Water Infrastructure, Utilities, Applications Engineer, Water Industry Sales, Department Lead, Mechanical Engineering, Chesterfield, Midlands, Valves

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Job Role:

• We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities.
• The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment.
• You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization.
• Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value.

Key Skills:

• Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning).
• Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices.
• Proficiency in requirements gathering, backlog management, and user story creation.
• Excellent stakeholder management, communication, and negotiation skills.
• Familiarity with OSS/BSS systems, APIs, and integration patterns.

Hybrid - 2 days per week in the Pulborough office

60,000 - 70,000

Product Manager required to own the success of our clients modern, cloud-native platform. you’ll be accountable for building products that are valuable to customers and viable for the business.

The Role

Working closely with the CTO and engineering team, you’ll shape product strategy, lead discovery, and ensure what they deliver drives real outcomes. You’ll engage directly with external and internal stakeholders, providing direction where there’s uncertainty and owning the outcomes

What You’ll Do

• Establish and scale effective product management practices
• Lead product discovery through research, validation, and market analysis
• Define clear problem statements, success metrics, and priorities
• Collaborate closely with engineering throughout delivery
• Act as the bridge between Sales, Support, leadership, and development
• Define and track KPIs to measure adoption, retention, and customer value
• Champion the customer perspective in every decision

What We’re Looking For

Essential:

• 3+ years’ product management experience (ideally B2B SaaS)
• Strong requirements definition skills (user stories, acceptance criteria, BDD)
• Data-driven and outcome-focused
• Excellent communication skills
• Customer empathy and confident decision-making

Desirable:

• Experience in accounting, finance software
• Familiarity with Agile practices and tools such as Azure DevOps
• Knowledge of SaaS business models

This is an opportunity to join an established, stable business at a pivotal point of transformation - helping shape the future of cloud software within the industry.

To apply please send you CV to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Product Manager Microsoft Dynamics 365 F&O

Contract Length: 6 months initially

Start Date: ASAP

Day Rate: £380 - £400

Location: London (Hybrid 2-3 days onsite per week)

About the Role

Our client is seeking a Senior Product Manager to lead the product vision and strategy for Microsoft Dynamics 365 Finance & Operations (F&O) initiatives. You will translate business objectives into actionable product roadmaps, manage backlog prioritization, and collaborate with technical teams and partners to ensure solution feasibility and compliance with Microsoft standards. This role requires strong expertise in D365 F&O, Agile practices, and stakeholder management to deliver impactful business outcomes.

Key Responsibilities

• Define product vision and business strategy for F&O transformation in partnership with customer leadership.
• Build and maintain a multiyear product roadmap aligned to business goals.
• Translate strategic objectives into clear product epics, features, and user stories.
• Prioritize product backlog based on business value, dependencies, and release timelines.
• Facilitate workshops for requirement discovery, design validation, and roadmap alignment.
• Collaborate with technical teams to ensure solution feasibility and adherence to Microsoft Dynamics 365 F&O standards.
• Manage partner resources for platform review, assessment, and technical development.
• Support release planning and sprint reviews, ensuring business sign-off readiness.
• Communicate effectively with stakeholders, manage expectations, and mitigate risks.
• Act as the voice of the customer in all design and delivery discussions while staying updated on the latest Dynamics 365 features.

Your Profile

Essential Skills & Experience:

• Proven experience as a Product Manager or Business Consultant in D365 F&O.
• Strong understanding of Finance, Supply Chain, and Operations modules.
• Ability to translate business strategy into actionable product roadmaps.
• Expertise in Agile/Scrum product management practices.
• Excellent communication and stakeholder management skills.
• Experience in backlog management and prioritization techniques.
• Data-driven decision-making and KPI tracking orientation.
• Hands-on experience in requirement elicitation and user story creation.
• Strong analytical and problem-solving ability.
• Experience managing onshore-offshore delivery collaboration.

Desirable Skills:

• Certification in Dynamics 365 F&O (Functional/Finance/Supply Chain).
• Experience in business case creation and ROI analysis.
• Exposure to Power Platform (Power BI, Power Automate).
• Understanding of integration with CRM or HR modules.
• Prior consulting experience with global customers.
• Familiarity with Azure DevOps for backlog and sprint tracking.
• Knowledge of product lifecycle management tools and governance.
• Strong presentation and facilitation skills.
• Experience in change management and user adoption planning.
• MBA or equivalent qualification in Business or IT Management.

If you have the required skills and experience, please apply promptly to be considered for this role.

Competitive Salary + Bonus + Shares + Progression + Healthcare + International Travel
Belfast - Hybrid

Are you an experienced Product Manager with a track record of leading high-value, low-volume technology products from concept to delivery?

This is an opportunity to take on an influential and strategic role within an established technology company delivering advanced hardware, software, and cloud-based solutions to global customers. Their products are technically sophisticated, commercially significant, and deployed in mission-critical environments where performance and reliability are essential.

The business has built a strong reputation for delivering specialist, high-performance solutions to major network operators, equipment vendors, and technology providers worldwide. Their product portfolio combines deep engineering expertise with a strong commercial focus, creating high-impact solutions in niche, high-value markets.

As Product Manager, you will operate at the intersection of engineering, commercial strategy, and customer engagement. You will lead structured discovery sessions with customers and partners, extract meaningful insight from complex inputs, and translate real-world challenges into clear product direction. This role requires strong judgement, analytical thinking, and the confidence to make data-informed decisions in environments where consensus is not always guaranteed.

You will own the lifecycle of sophisticated, lower-volume products where each sale is strategically important, working closely with engineering, sales, and leadership teams to shape roadmap, positioning, and go-to-market strategy.

The Role:

• Own and evolve a portfolio of high-value, low-volume technology products
• Lead customer discovery and translate insight into validated product strategy
• Drive cross-functional delivery from concept through launch
• Communicate clear decisions and rationale to technical and commercial stakeholders

The person:

• Good years of experience in Product Management or closely related role
• Proven experience in managing high-value, low-volume technical products
• Ideally coming from a technical background (Engineering, Computer Science or equivalent experience)
• Strong analytical judgement - able to separate key signals from noise

Reference Number: BBBH - (phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Bristol

A phenomenal permanent opportunity has arisen to join the Weapon Systems UK Product Assurance team supporting projects in the development & production phases of the life cycle.

Salary: Circa £41,000depending on experience

Dynamic (hybrid) working: 3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more .

The opportunity:

You will play a pivotal cross-functional role within an established team with the aim of ensuring all non-conformances are managed effectively through the review, reporting and improvement structures. This is an outstanding opportunity to network with and see a large variety of MBDA’s functions and activities across all sites. The role will involve supporting multi-national projects, as well as with an established Quality network preventing/minimising product non-conformance. This role is an ideal entry level role into Product Assurance and the non-conformance management discipline for those looking to start and build a career in this area.

• Lead product non-conformance and facilitate implementation of non-conformance processes.
• Support design and manufacturing defect investigations.
• Co-ordinate the project Non-Conformance Review Panels.
• Liaise with the Product Assurance team on the status and action plans of open non-conformances.
• Provide non-conformance data analysis and summary reports into major equipment and senior management reviews.
• Participate in process improvement and facilitate local flash audits, providing compliance and process improvement ideas.
• Plan and facilitate quality focused micro training to increase non-conformance process awareness, efficiencies and proficiencies within the Project teams.

What we are looking for from you:

• Previously held non-conformance related roles in Engineering or Quality Assurance is desirable, or equivalent work experience
• A logically minded individual with an eye for problem solving, who enjoys problem investigation and improvement style activities
• Can analyse data, determine trends and sees opportunities to focus improvements
• A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisational, communication & social skills
• Strong computer literate and analytical skills is essential; ability to run reports in Excel, use SAP QM system, and document management tools
• Ability to understand and respect cultural differences
• Experience within the Defence industry is preferred but not essential.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

35,331 - 39,002, 32 days annual leave (plus 8 bank holidays), hybrid working policy, generous pension scheme & other benefits

Hays Technology are working in partnership with a Higher Education establishment in Birmingham to recruit an IT Training and Development Officer on a permanent basis.

The IT Training and Development Officer will use a range of techniques, resources and media (including eLearning, virtual classrooms, self-assessment, peer-assisted learning, simulation and evaluation tools) to train staff and students in the use of University Systems.

Within this role, focus will be on supporting and training staff and students on our student systems, which includes the student records system (SITS), Timetabling, Placements and Apprenticeships. The postholder will be required to develop a detailed understanding of our student system processes to inform the effective delivery of the training programme.

The IT Training Team as a whole is responsible for the oversight and delivery of the IT Training Strategy and the IT Academy of students and graduates with a focus on eLearning and digital literacy. This includes the development and delivery of learning materials and content in order to develop the business and technical skills of staff and students required by the University.

In order to apply, you must have the following skills and experience:

• Previous experience as an IT Trainer and/or providing support for teaching, instruction, and training activities.
• Proficient experience in using Adobe Creative Cloud and Microsoft Office applications.
• Good communication skills with the ability to enthuse, persuade, and influence.
• Experience of the tools and support services available within the training arena.
• Knowledge of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available.
• Experience of the methods and techniques for delivering effective presentations, making effective use of your own time, and creating and delivering effective learning and development content.

If you have the relevant experience and would like to apply, please submit your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Be part of a team that has a variety of work, who work collaboratively in a friendly environment and are on the same page to achieve the same goals.

You will own the Product, you will not just accept it. You will be someone who can show how you understand the value your Products bring and can push back should things not make sense or align. You will therefore love getting into the detail and building those trustworthy working relationships.

Note: this is a hybrid role so you will need to be able to comfortably commute to our Head Office in Abingdon, Oxon, 1-2 days per week.

You will bring previous experience in a Product Owner role, and you will be used to working with Scrum Masters, Developers and QAs. It is likely you will have a CSPO qualification and be familiar with Agile and SAFe methodologies.

Previous sector or specific Product experience is not essential but would be beneficial. The approach and ability to be that point of contact and bridge between delivery teams and the business to reach successful outcomes is.

In terms of projects, there will be variety however it will likely include working with APIs and internally built python based products.

Please click apply or visit our Website and Careers Page to find out more. (url removed)>

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together