Delivery Manager Jobs in London

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page.

ABOUT THIS OPPORTUNITY

We are looking for a dynamic, enthusiastic and forward-thinking Capital Project Manager to oversee the management and development of the school estate.

Reporting to the Head of Estates and Projects and working with the estates team, you will be responsible for delivering the capital developments across the estate, including a focus on new schools, sustainability projects and efficiency standards.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

Managing SCA project priorities, budgets and delivery from inception to end of defects
Managing the opening and delivery of new free schools with the DfE, design teams and local authorities
Managing and supporting estate condition, maintenance and asset management
Managing capital elements of academy conversion projects
Planning, procuring and delivering high-quality estate and project services
Managing and monitoring external technical advisors
Managing health & safety across all project lifecycles
Managing third-party suppliers and consultants
Managing consultations, admissions, branding, marketing, FF&E and uniforms for new schools
Providing professional property services and ensuring compliance with legislation and regulations
Assisting with estate-related policies, procedures and statutory frameworks
Contributing to capital fund prioritisation and overseeing capital projects
Assisting in developing a carbon reduction strategy
Managing and supporting key building programmes and reporting to senior leaders
Contributing to monthly project performance reports

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

A relevant undergraduate degree or equivalent experience in a project management environment
Evidence of continued professional development
Project management experience within education, not-for-profit or public sector
Experience of coordinating projects in complex and challenging environments
Demonstrable successful delivery of project outputs to required time, quality and cost
The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
Proven and well-developed interpersonal skills, including excellent written and spoken communication
Good administrative, finance and organisational skills
Good working knowledge of Microsoft Office 365 applications, including strong Excel skills
The ability to work independently and flexibly with your own initiative on various ongoing projects
A professional working ethic and a commitment to high standards
The ability to ensure that confidentiality is always maintained
The ability to upskill oneself with new areas of expertise

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and thats why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

Excellent opportunities for continuous professional development and career progression
Annual performance and loyalty bonus
Pension scheme (Teachers’ Pension Scheme or Local Government Pension Scheme) with generous employer contribution
26 days’ annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years’ service, or equivalent for staff on term time contracts
Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
Employee Assistance Programme for free and confidential advice
Cycle to work salary sacrifice scheme
Wide range of shopping, leisure, and travel discounts
20% off at Tapi Carpets, exclusive to Harris employees
Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Location: London and South East
Department:Family Engagement
Job Type:Full time
Contract Type:Permanent
Salary: £35,343 per annum + £3,000 market supplement
Hours:37.5 per week (occasional weekend and evening working)

About the role

Were looking for an experienced Programme Manager to lead the delivery of our family and significant others services at HMP Send, while overseeing service delivery and line managing staff across HMPsDownview,HighdownandColdingley.

This is a hands-on management role focused on ensuring services are delivered effectively, positive family relationships are strengthened, and family work is fully integrated into prisoners care and rehabilitation plans. Youll manage teams of paid staff, volunteers, students on placement and serving prisoners acting as family champions, supporting and developing them to deliver high-quality services.

What youll be doing

Youll manage day-to-day operations across your sites, contribute to operating plans, monitor performance and provide regular reports to your line manager. Youll play a key role in meeting contractual targets and ensuring the needs of prisoners, family members and carers remain central to our work.

Youll lead on recruitment, selection and induction, and support training and development for practitioners. Building strong relationships with HMPPS, prime contractors, healthcare providers and voluntary sector partners will be essential to strengthen referral pathways and service continuity.

Youll also embed learning into programme delivery, drawing on performance data, frontline and lived experience, feedback from families and prisoners, Pact research, and relevant external evidence and policy.

What were looking for

Youll be able to demonstrate:

Experience managing services and staff across multiple sites, ideally within criminal justice, social care or the voluntary sector
A strong understanding of the challenges facing prisoners and their families
Ability to build productive relationships with statutory and voluntary sector partners
Experience of performance monitoring, reporting and using data to drive improvement
Confidence in recruiting, inducting and developing staff, volunteers and peer supporters
A collaborative approach and commitment to sharing learning and best practice
Commitment to involving people with lived experience in service design and delivery

About Pact

Pact is a highly respected independent charity working across England and Wales to support prisoners, people with convictions on release, and their children and families. Our work is founded on a belief in the innate dignity of every human being and focuses on human relationships, family and community.

What we offer

Benefits include a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. Youll receive a thorough induction and ongoing support from a friendly and enthusiastic team, with access to training and development opportunities.

How to apply

If you feel you meet the requirements of this role, please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early.

Other information

Pact is an equal opportunities employer and welcomes applications from people with criminal convictions (appointment subject to risk assessment). This role is subject to probation, right to work checks, references, prison vetting and DBS clearance. Financial history may affect prison vetting.

As an inclusive employer, we welcome requests for job adverts in accessible formats.

You may have experience in the following: Programme Manager, Service Manager, Family Engagement Manager, Criminal Justice Programme Manager, Rehabilitation Services Manager, Charity Operations Manager, Voluntary Sector Programme Manager, Prison Services Manager, Family Support Services Manager, Multi-site Manager

REF-227 939

Liaison Engineer

Affinity Water Limited

Join Affinity Water in our Development Experience Team as a Liaison Engineer, playing a key role in a seamless customer journey from project request through to completion of new water mains and service connections delivery.

Youll take ownership of a variety of projects, from new connections to large multi-phase developments, ensuring they are delivered safely, on time, within budget, and to the highest quality standards. Acting as the main on-site contact, youll work closely with internal teams, Delivery Partners, and Self-Lay Providers to provide assurance, guidance, and excellent customer service throughout.

What Youll Be Doing

Managing end-to-end delivery of customer projects
Acting as the key on-site contact for customers
Leading site meetings and ensuring safe, high-quality delivery
Monitoring performance, budgets, and project risks
Holding partners accountable for safety, quality, and timelines
Supporting continuous improvement across the business

What Were Looking For

Must have a full UK Driving Licence
Strong communication and organisational skills
Ability to manage multiple projects and stakeholders
Commitment to safety, water quality, and customer outcomes
Experience in utilities, construction, or water industry (desirable)
Knowledge of CDM regulations or NEC4 contracts (desirable)

Benefits:

Salary £45,000 dependant on skills and experience
Company Car
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from23-27rising with length of service, and the option to purchase up to 5 extra days.
A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous ‘double match pension scheme’ that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, were committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and were not able to offer interviews to all, well take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.

Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider

The Project Manager is responsible for the safe execution of a portfolio of concurrent projects for various sites. As part of the role the Operations Lead must ensure that the projects are delivered to meet JLL & clients standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 standards. PM must be qualified in a related trade, mechanical, electrical, civil engineering, building fabric, roofing etc.

Responsible for the execution of projects with potential values between £20k to £5m.
Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements.
Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects.
Manage the projects in accordance with the requirements of the NEC3 Framework Contract
Support project opportunities where identified, to realise, maintain and improve the commercial project performance.
Play an active lead in the production and risk management of quotations and estimates.
Promote and maintain effective client/stakeholder relationships to protect and enhance the company’s reputation at project level.
To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards.
Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced.
Liaise with the client Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan.
To ensure a high level of service is delivered and develop relationships with key stakeholders.
Ensure projects are delivered to the agreed contract programme.
To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and client Standards.
Provide knowledge and support if required to ensure the quality and performance of the works.
Ensure projects are completed snag and defect free.
Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales.
Communicate using appropriate styles and methods.
Project a professional demeanour with colleagues, clients and their customers.
Ensure that Sharepoint project status is kept up to date across all projects
Ensure that project related CVR information is kept up to date across all projects
Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.

Qualifications and Experience

SSSTS / SMSTS
City & Guilds /NVQ construction related qualifications.
JIB / BESA
CSCS Card
First Aid
10 Years experience in the role of a Senior Project Manager or above
Sound level of administration and organisational skills
Practical experience within the building/construction/building services industries
Experience of the management of Health and Safety across multiple sites
Experience of working in occupied buildings/campuses
Sound knowledge of computer software packages within Microsoft Office
Understanding of programming techniques and ability to write programmes. Experience of the use of Asta / Microsoft Projects / Primavera programming software.
Experience in the use of Fieldview or similar tablet-based quality assurance software.

Construction Studies Lecturer (West Drayton)

Department: Academic - as part of our partnership with Bath Spa University (BSU)

Location: London - Greenford or Stratford (On-Site)

Salary: £65.00 per hour

Type of Contract: Hourly Paid/Zero Hour

Our Vision: Changing lives through education

The role : We are currently seeking Hourly Paid Lecturers in Construction Management to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the construction management industry.

Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship.

What you’ll be doing:

Craft and shape learning - Deliver teaching sessions, digital resources and tailored support to help students meet the needs of today’s construction industry, including the legal, environmental and technological context in which it operates. Guide students through the key theories, concepts and evidence-based approaches used in different areas of construction management such as measurement, building appraisal and performance, construction projects and more.

Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student’s needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities.

Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience.

About you:

You are someone who believes deeply in education’s power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment.

You will bring:

A Master’s degree in a relevant subject area (PhD desirable)
Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter
Demonstrable experience of supervising student work and providing support and feedback
A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes
A high level of reporting skills and ability to maintain thorough student records
Excellent communication and interpersonal skills

Ideally, you will also have:

A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Construction Studies Lecturer (Kenley)

Department: Academic - as part of our partnership with Bath Spa University (BSU)

Location: London - Greenford or Stratford (On-Site)

Salary: £55,000

Type of Contract: Full-Time, Permanent (40 hours per week)

Our Vision: Changing lives through education

The role : We are currently seeking Lecturers in Construction Management to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the construction management industry.

Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship.

What you’ll be doing:

Craft and shape learning - Design, plan and deliver teaching sessions, digital resources and tailored support to help students meet the needs of today’s construction industry, including the legal, environmental and technological context in which it operates. Guide students through the key theories, concepts and evidence-based approaches used in different areas of construction management such as measurement, building appraisal and performance, construction projects and more.

Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience.

About you:

You will bring:

A Master’s degree in a relevant subject area (PhD desirable)
Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter
Demonstrable experience of supervising student work and providing support and feedback
A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes
A high level of reporting skills and ability to maintain thorough student records
Excellent communication and interpersonal skills

Ideally, you will also have:

A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)

What we offer:

Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days)

Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application

Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women’s Health scheme (via Hertlity) and much more

Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more

Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme

“The highlights of working with my team include the incredible sense of support, empowerment, and camaraderie we share. We uplift and encourage one another, always striving to reach our common goal of ensuring student success. With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment.”

– Teza Soe, Curriculum Quality Advisor at GBS

Construction Studies Lecturer (Surbiton)

Department: Academic - as part of our partnership with Bath Spa University (BSU)

Location: London - Greenford or Stratford (On-Site)

Salary: £55,000

Type of Contract: Full-Time, Permanent (40 hours per week)

Our Vision: Changing lives through education

Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship.

What you’ll be doing:

Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience.

About you:

You will bring:

A Master’s degree in a relevant subject area (PhD desirable)
Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter
Demonstrable experience of supervising student work and providing support and feedback
A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes
A high level of reporting skills and ability to maintain thorough student records
Excellent communication and interpersonal skills

Ideally, you will also have:

A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)

What we offer:

Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days)

Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application

Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women’s Health scheme (via Hertlity) and much more

Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more

Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme

– Teza Soe, Curriculum Quality Advisor at GBS

Restaurant General Manager (Leatherhead)

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we’d love from you:

You lead from the front. You’ve managed teams before and know how to bring the best out of people.
You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

Pay rate: £38,000 - £42,000
Quarterly BONUS that rewards the hustle
Extra holiday – more time to recharge
Life assurance – we’ve got you covered
Free chicken & chips every shift
25% staff discount
Gym discounts to keep you moving
200+ high street perks & cashback
Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

Customer Service Team Lead

Warner Bros. Discovery

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role…

The Contact Centre at Warner Bros. Studio Tour London delivers world-class visitor engagement, ensuring that our visitor experience across tours and retail, from the first contact point to the last, exceeds expectations and encourages repeat visits.

Within the Contact Centre our Customer Services team provide the first point of contact for enquiries within visitor experience and retail, both in-store and online. As Customer Services Team Lead you will be responsible for the smooth, efficient and safe running of this Team.

You’ll lead the team in ensuring that customer and visitor experience from first point of contact to the last exceeds expectations and encourages repeat visits. You’ll support case volume, reporting and record maintenance and ensuring core KPIs are met. The role will support internal staff engagement programmes and will deputise for senior management where appropriate.

Key Responsibilities

Lead the team through example, ensuring operational readiness and adherence to highest standards of customer service. Motivate and lead, projecting positive attitudes
Work closely with Visitor Experience management team to develop and implement operational procedures to enhance visitor and customer experience
Coach, develop and manage team, deliver training and onboarding as appropriate
Support monitoring and reporting on visitor and customer feedback, including online reviews and feedback forums
Operate and support internal staff engagement initiatives and activities in line with core company principles
Champion the visitor, ensuring that the team consistently delivers levels of excellence in customer service, from the first contact point to the last, exciting visitors, exceeding their expectations, and encouraging repeat visits
Provide support across the wider Contact Centre, working closely with the Visitor Services Team Leads to ensure consistent service delivery, including weekend coverage as required

Essential Skills Required

Proven track record working in a customer services or equivalent environment (2+ years) ideally within Visitor Attractions or Retail
Previous experience using a CRM or inventory management system
Previous supervisory experience
Strong attention to detail
Advanced verbal communication skills
Excellent written communication skills
Patient and approachable with the ability to manage a team with diverse skills and experience
Proven track record in problem solving and confident in making decisions
IT skills with a sound knowledge of Microsoft Office.
Demonstrable track record of working to own initiative to test and review new ideas.
Awareness of health and safety regulations.

Working pattern:

This role is full time (40 hours a week), working shifts. Due to the varied nature of a visitor attraction, regular weekend and evening work will be required, across a seven-day rota. Because we never stand still, a high level of flexibility is required to suit the needs of the business. This can include working weekends, bank holidays, school holidays and late evenings, in rotation with other team members.

#T&R

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Head of Customer Service - Stratford

Job Type: Full time

In a Nutshell…

We have an exciting opportunity for a Head of Customer Service to join our team within Vistry South London, at our Stratford office. As our Head of Customer Service, you will deliver outstanding customer service to our customers and partners, by being responsible and accountable for the strong and effective management of the Customer Services Department to achieve and maintain a 5* star service.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let’s cut to the chase, what’s in it for you…

Competitive basic salary and annual bonus
Company car, car allowance or travel allowance
Salary sacrifice car scheme available to all employees
Up to 39 days annual leave plus bank holidays
2 Volunteering days per annum
Private medical insurance, with employee paid cover
Enhanced maternity, paternity and adoption leave
Competitive pension scheme through salary sacrifice
Life assurance at 4 x your annual salary
Share save and share incentive schemes
Christmas company shutdown
Employee rewards portal with many more benefits…

In return, what we would like from you…

Behave in line with our company values – Integrity, Caring and Quality
Extensive experience working in a Customer Services/ Care department for a housebuilder or contractor
a minimum of proven length of service experience in addition to qualification
Detailed understanding of NHBC standards & customer handover requirements along with Partner Delivery handover processes
Detailed understanding of HBF Survey process and 5* Status
Experience or people management and project leading
Experience of managing legact construction issues
Good understanding of Microsoft Office, Excel, Outlook
Ability to handle complaints and manage difficult situations
Able to write accurate, concise, and grammatically correct correspondence in response to customers and client’s complaints
Able to write accurate, concise and grammatical correspondence to Client’s and Supply Chain Partners.
Solid understanding of NHBC Standards, building regulations and legal obligations
Engagement with Housing Associations and Warranty Providers.
Manage the preparation of Client Customer Service Welcome and Introduction Packs for issue. Ditto Sub-Contractors.
Attendance to weekly build and sales meetings
Manage and continually monitor sub-contractor performance during warranty period and end of defects process.
Manage effectively the NHBC resolution process.
Act as a point of escalation for complex / challenging customers.
Good understanding of Development Agreement and Employers Requirements obligations
Prompt cost recovery through contra charging, retention recovery, etc.
Facilitation of introductory meetings with partners in advance of practical completions.
Regular review and implementation of ‘out of hours’ service provider schedules including cost review and level of service provision provided.
Management of latent defects
Manage Pre-Handover plot familiarization and functionality testing.
Understanding of Build processes
Knowledge of Build Contracts
Excellent planning and organisational skills
Capable of strategic vision
Decision making/problem solving/multi-tasking
A polite, tactful, and assertive attitude
Patience and calmness under pressure
Responsible for staff performance reviews.
Excellent communications skills
Good team working skills
Behave in line with our values
Capable of working under minimum supervision
Ensure sub-contractors and directly employed technicians are attending defect in accordance with the requirements of the companies Code of Conduct.
Production of weekly and monthly reports to any given timescales.
Attend inter departmental review meetings as necessary.
Willing to work extra to meet deadlines as and when the business needs require it

Desirable…

NVQ levels 3 & 4 in customer services
Be working towards or completed an ONC / HND in Construction
Experience of Keys
Experience of COINS

More about the Head of Customer Service role…

Ensure that all reported defects are dealt with promptly, economically and to the total satisfaction of our customers and partners.
To communicate effectively with our customers and partners at all times
Respond to customers and partners’ complaints/queries, assessing the necessary remedial works and organising the resources to deal with any reported issues.
Visit customers and partners when and where necessary in response to telephone calls, emails or letters.
Respond personally and professionally to formal complaints in line with Group Policy.
Liaise effectively with sub-contractors/suppliers and colleagues in all customer care matters.
Relay information regarding customer care issues to other departments in a timely manner.
Monitor and evaluate defects data and report to the Production, Commercial, Technical and Quality Departments as required.
Utilise customer service software and portals to ensure that defect rectification is monitored and controlled
Prepare reports for regional and JV board meetings regarding customer service data and performance against specified criteria
Ensure that in conjunction with the regional build department, houses are built to the highest standard and at all times meet with the company’s required standards and adopting a tenure blind approach. This may require site visits and on-site meetings.
Ensure that the Customer Services Manager carries out regular audits of work in progress and report the findings.
Ensure that the Customer Services team work closely with the Production team to deliver a product which exceeds the expectations of our customers and partners.
Monitor data on defects to ensure that negative trends and patterns are addressed
Review data/reports generated by Keys and ensure satisfactory progression of remedial actions.
Seek urgent permanent resolution to re-occurring problems and communicate directly with Production, Technical and Commercial teams. Monitor progress against such interventions and act as appropriate to drive change
Collect research and implement quality improvement ideas as required following trend analysis reviews.
Ensure that the customer service department operates efficiently and cost effectively.
Liaise with those responsible for financial matters and discuss the customer care budget on a regular basis.
Approve invoices and instigate contra-charges and cost recovery where applicable.
Monitor costs regularly to ensure that budgets are not exceeded.
Establish track record of exceeding targets, KPI’s, SLA’s with customer focus the core.
Represent the Customer Services team at the Monthly Regional HS&E Meeting
Proven management and / relationship management experience at senior / strategic level role
Management of End of Defects and Legacy Construction issues. This will include evaluation of the issue, liaising with production, technical, commercial teams and legal teams and managing any issues to completion.

Finally, let’s tell you a bit more about us…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.

#LI-HA1

CRM and Business systems Lead ( HubSpot)

Uxbridge Employment Agency

Job Title: CRM & Business Systems Lead (HubSpot)
Location: Ruislip (Hybrid)
Salary: £50,000 + Bonus + Benefits

The Role
We re looking for a hands-on CRM & Systems Lead to take ownership of this amazing organisations core platforms, with a strong focus on HubSpot.

This is a high-impact role where you ll drive system improvements, streamline processes, and help the business get the most out of its technology.

You ll work across sales, marketing, and operations acting as the go-to expert for systems, automation, and data.

What You ll Be Doing

Own and optimise HubSpot CRM (workflows, pipelines, reporting)
Identify and implement automation to improve efficiency
Partner with stakeholders to translate business needs into system solutions
Improve data quality, reporting, and visibility across teams
Manage integrations and external system providers
Support and train users across the business

What We re Looking For

Strong hands-on experience with HubSpot (essential)
Background in CRM, RevOps, Sales Ops, or Systems roles
Experience improving processes and implementing automation
Confident working with stakeholders across different teams
Analytical mindset with a focus on practical solutions

Nice to Have

Experience with Synergist or similar tools
Exposure to integrations / APIs
Reporting or BI experience

Why Join

Real ownership of systems (not just admin work)
Visible impact across the business
Growing company with progression opportunities
Hybrid working + strong benefits package W
What You Need to Do Now:
If this sounds like the role for you, don t wait - apply today with your up-to-date CV!
If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
What You Need to Do Now:
If this sounds like the role for you, don t wait - apply today with your up-to-date CV!
If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Engineering Project Manager

Project Engineer - Food Manufacturing
£60,000 + Bonus + Benefits
North London, Finchley
Profile:
This is an excellent opportunity for a Mechanical Engineer/ Maintenance engineer looking to develop a career in project engineering within a fast-paced food manufacturing environment.
Working alongside the Project Engineering Manager and Head of Engineering, you will gain hands-on experience delivering a range of engineering projects across site.
Ideally, you will be degree qualified (or equivalent) in Engineering, or apprenticeship trained and currently working towards a degree (or keen to do so). You may already have some exposure to manufacturing, food, process, or packaging environments and perhaps run small projects previously. A strong interest in moving into project engineering, alongside excellent communication skills, is essential.
This role would suit an engineer who is looking to transition into projects and is motivated to continue studying and developing their career further.
The successful candidate will be commercially aware, proactive, and eager to learn, with the ability to engage with both internal teams and external stakeholders.
Role:
This is a development role supporting the delivery of engineering projects across site, including system and line upgrades. Responsibilities will include:

Supporting new line equipment installation
Assisting with commissioning activities
Supporting new unit development
Assisting in the management of Health & Safety requirements
Supporting plant, services, and building requirements
Assisting with CDM compliance
Updating URS documentation
Coordinating industrial systems and service installations
Key responsibilities include:
Supporting the delivery of projects on time and within scope and budget
Assisting with resource planning
Coordinating internal teams and external suppliers
Supporting risk management activities
Assisting with quality control processes
From initial site brief through to project completion, you will take a hands-on role, supporting all stages including concept development, specification, planning, testing, sourcing, and coordination of equipment and contractors.
Company:
My client is one of the UK’s leading suppliers of freshly prepared food, currently investing heavily in new machinery and production lines. They offer a strong development pathway, with a clear strategy to promote from within, making this an ideal opportunity for an engineer looking to transition into project engineering.

Project Manager Joinery

Joinery Project Manager

Hybrid working:(subject to business needs)
Salary:Up to £70,000 + package

Overview

Awell established joinery business is looking to appoint an experienced Project Manager with a strong joinery/carpentry background.

This role will take full ownership of projects from award through to final installation and handover, ensuring delivery is on programme, within budget, and to the highest quality and safety standards.

Youll act as the central point of coordination between clients, design teams, workshop, subcontractors, and site teams.

Key Responsibilities

Project Delivery

Oversee joinery projects from initial brief through manufacture and final installation
Create and manage detailed project programmes and timelines
Track progress against key milestones and budgets
Identify risks, manage issues, and control variations throughout the project lifecycle

Client Management

Act as the main client contact from start to finish
Attend client and site meetings, providing regular updates
Work closely with architects, designers, and main contractors
Ensure client expectations are clearly understood and delivered

Commercial Management

Take responsibility for project budgets, forecasting, and cost control
Review and approve invoices, spend, and subcontractor payments
Manage variations, valuations, and final accounts
Support procurement of materials and specialist subcontractors

Production & Installation

Coordinate with the Joinery workshop to ensure drawings and specifications are correctly interpreted
Align manufacturing schedules with site programmes
Oversee installation on site, ensuring quality and compliance
Resolve any technical or production-related challenges

Quality & Health & Safety

Ensure all works meet required specifications and quality standards
Maintain compliance with health & safety regulations and internal procedures
Support preparation and review of RAMS (Risk Assessments & Method Statements)

Requirements

Proven experience delivering joinery or fit-out projects

Strong knowledge of bespoke residential and / or commercial joinery

Ability to read and interpret technical drawings

Excellent organisation, communication, and leadership skills

Strong commercial awareness and problem-solving ability

Competent with Microsoft Office and project management tools

Desirable

Experience within high-end residential or commercial projects

CSCS (Manager level / Black card preferred)

NVQ Level 6 or 7 in Construction Management

SMSTS qualification

Package

Hybrid working (home working subject to business needs)

Travel card / travel support

Monthly mobile allowance

Private healthcare (post 12 months service)

Access to company pool car for site visits

Company pension

Programme Manager 8-month contract London/remote

My Customer is seeking an experienced Programme Manager to lead the design and delivery of a large-scale Target Operating Model (TOM) for an insurance platform within the Lloyd s market. This role will play a critical part in shaping and implementing a scalable operating framework to support the growth of the Insurance Platform.

This is a high-impact, outcome-driven engagement where you will take ownership of both the strategic design and the practical implementation roadmap, ensuring alignment across business functions, governance, and technology.

Required Experience & Skills from the Programme Manager:

Proven track record delivering complex Target Operating Model programmes within the insurance industry
Experience designing and delivering Target Operation models for Insurance platforms within the Insurance business
Strong experience operating in programme leadership roles with end-to-end delivery responsibility
Expertise in organisational design, governance frameworks, and process optimisation
Ability to translate strategy into actionable delivery plans and measurable outcomes
Excellent stakeholder management skills, with experience engaging at executive level
Strong understanding of service-based operating models and transformation initiatives
Experience coordinating cross-functional teams and managing interdependent workstreams

Responsibilities of the Programme Manager:

Conduct a comprehensive review of the current operating model, assessing organisational structure, processes, governance, and supporting technologies
Define and develop a future-state Target Operating Model that enables scalability, efficiency, and long-term growth
Design a service-led operating approach, including service offerings, delivery structures, and clear accountability across teams
Establish robust governance frameworks, ensuring effective decision-making, risk management, and programme reporting
Create a detailed, phased implementation plan with clear milestones, dependencies, and delivery sequencing aligned to key business deadlines
Engage with senior stakeholders to drive alignment, secure approvals, and ensure clarity on operating principles and design decisions
Lead and coordinate multiple workstreams to ensure successful execution of the programme in line with the agreed vision
Oversee the transition from design to implementation, ensuring processes and governance are fully embedded

Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Field Sales Capabilities Manager

Field Sales Capability Powering Performance Across EMEA

Want to re-energise your career with Monster Energy, the powerhouse behind your favourite energy drinks and events?

Are you bold, relentless, and ready to take your professional journey to the top? This is your chance to elevate your career with one of the most iconic, highest-performing energy drink and lifestyle brands in the industry!

The Role

This is a high-impact, strategic role sitting at the heart of commercial performance across EMEA. You ll shape how field sales teams operate, embedding best-in-class tools, training, and capability frameworks that drive execution in market.

Lead the development and evolution of field sales capabilities across EMEA, driving best practice across markets
Own and enhance key sales tools (including internal field systems), ensuring they deliver actionable insight and commercial impact
Support the rollout of capability programmes, including onboarding, training, and upskilling of field teams
Partner with local markets to implement effective processes, tools, and interventions that improve execution
Collaborate cross-functionally with Commercial, Marketing, HR, and L&D to align on capability strategy
Drive engagement across the field sales community, creating platforms for knowledge sharing and continuous improvement
Analyse performance data to identify gaps, trends, and opportunities to optimise field effectiveness
Support the delivery of strategic initiatives that shape the future of field sales across the region

About You

Proven experience within field sales or commercial roles in FMCG (drinks highly advantageous)
Strong understanding of how field sales teams operate, including tools, KPIs, and execution in trade
Experience in training, onboarding, or capability development is highly desirable
Commercially sharp with strong analytical skills and the ability to translate data into action
Confident influencing stakeholders across multiple markets and functions
Highly organised, able to manage multiple projects and priorities simultaneously
A proactive, solutions-focused mindset with the drive to build and improve processes
Comfortable operating in a fast-paced, high-growth, and entrepreneurial environment

Package & Location

Competitive salary + benefits
EMEA-focused role with international exposure
Remote working with travel across markets as required

If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today.

Please get in touch with Kayleigh or click Apply Now to be considered for this vacancy.

Call: (phone number removed)

Email: (url removed)

Advocate Group is the sole and exclusive talent partner for Monster Energy. All direct or third party applicants will be forwarded to Advocate Group for processing.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that Advocate Group is acting as an employment agency in relation to this vacancy.

Scrum Master (Software Development / SAFe)

SDL Solutions Limited

Location: Hertfordshire / Cambridge / London - Hybrid
Contract: 12+ Months Outside IR35

The Opportunity

Our client is seeking an experienced Scrum Master to lead high-performing software development squads within their Scaled Agile Framework (SAFe). In this role, you will be the primary facilitator for the team, ensuring they remain focused on delivering high-quality software while navigating the complexities of a scaled environment. You will act as a servant-leader, removing impediments, fostering a culture of continuous improvement, and ensuring alignment with broader organizational goals.

Key Responsibilities

Facilitate Scrum Ceremonies: Guide the team through all standard Agile events (Sprint Planning, Daily Stand-ups, Backlog Refinement, and Retrospectives) for software development projects.
SAFe Integration: Represent the team in ART (Agile Release Train) syncs and participate in PI Planning to manage risks, map dependencies on the Program Board, and commit to achievable objectives.
Software Delivery Excellence: Work closely with Developers and Product Owners to ensure the team remains focused on the sprint goal and delivers value in alignment with the Definition of Done (DoD).
Impediment Removal: Proactively identify and resolve technical or organizational blockers that impact the team s velocity or software quality.
Azure DevOps Management: Maintain high data integrity within Azure DevOps (AzDO), ensuring Work Items, Features, and Sprints are accurately tracked and reflected in real-time.
Metrics & Transparency: Utilize Azure DevOps Analytics and Dashboards to track and communicate team health, cycle time, velocity, and progress toward program-level milestones.
Coaching & Mentorship: Coach the team and stakeholders on Lean-Agile principles, helping the organization transition toward more efficient software delivery practices.

Required Qualifications

Certification: CSM (Certified Scrum Master) or A-CSM (Advanced Certified Scrum Master) is required.
Experience: 3+ years of experience as a Scrum Master specifically within a Software Development environment.
SAFe Exposure: Solid experience working within the Scaled Agile Framework (SAFe), including active participation in PI Planning and ART synchronization.
SDLC Knowledge: A strong understanding of the software development lifecycle, including modern DevOps, CI/CD, and quality assurance practices.
Tooling Expert: Deep proficiency in Azure DevOps (Boards, Repos, and Pipelines) for managing backlogs and tracking progress in a scaled environment.

Core Competencies

Servant Leadership: A commitment to empowering developers and shielding the team from outside interruptions.
Communication: Exceptional ability to bridge communication between technical teams and business stakeholders.
Systems Thinking: The ability to understand how individual team deliverables integrate into the larger software ecosystem.

Scrum Master (Software Development / SAFe)

PMO Specialist

Randstad Technologies Recruitment

PMO Lead (Project Operations) London DV Cleared

Location: London

Engagement: Contract (Inside IR35)

Security Clearance: Active DV Clearance Mandatory

We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives.

The Role

Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up.
Governance: Implement consistent oversight, risk management, and performance reporting.
Capability: Act as a coach to Project Managers and drive organizational project maturity.
Resourcing: Support senior leaders with resource planning and PM deployment.
Continuous Improvement: Drive functional and cultural change across the operation.

Requirements

Active DV Clearance: You must already hold transferable DV clearance.
PMO Setup: Proven track record of building and leading a PMO in complex environments.
Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity.
Expertise: Strong background in governance, assurance, and performance insights.
Qualifications: PRINCE2, MSP, or PMP (Desirable).

Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Oracle Fusion Programme Manager

An Education Provider in South London are seeking an Oracle Fusion Programme Manager to deliver an enhancement and re-platforming programme for their ERP.

You will have experience working on similar ERP programmes, preferably on Oracle Fusion and be able to get onsite in South London 3 days a week.

The role is an initial 6 month fixed term contract on a salary of around 100,000pa.

Responsibilities

Portfolio Planning & Control - Owns the integrated delivery plan across the agreed portfolio of initiatives, aligning Oracle Fusion milestones to operational cycles, with clear management of dependencies, tolerances, sequencing, and business readiness.
Hands-On Delivery Leadership - Applies deep, practical programme, HCM, Supplier Management Lifecycle, and Finance expertise to actively lead delivery across the portfolio, supporting and constructively challenging internal teams and suppliers to ensure outcomes are achieved, not just managed.
HCM Enhancements, Workforce Integrity & Efficiency - Leads the re-engineering of HCM processes, structures, and data to improve workforce visibility, strengthen compliance (including SCR), reduce administrative burden, and enable consistent, efficient people operations.
Finance Enhancements, Financial Integrity & Efficiency - Leads the re-engineering of finance processes, controls, and integrations to simplify transactional processing, reduce reconciliation effort, improve financial accuracy, and enable robust payroll-to-GL outcomes.
Data Quality & Integrity - Establishes and enforces data standards across HR and Finance, ensuring accuracy, completeness, and control through embedded validation, ownership, and reconciliation processes within BAU.
Supplier & Partner Management - Holds delivery partners accountable for outcomes across the portfolio, ensuring solutions are fit for live operations, with effective service transition, knowledge transfer, and early life support embedded.

Person Specification

Qualifications

Educated to degree level or equivalent experience
Strong understanding of Process Architecture
Strong understanding of Outsourcing Services
Previous experience of system re-platforming or ERP transformation
PRINCE2/MSP

Knowledge & Skills

Proven ability to deliver all stages of a programme
Strong analytical, reporting, and risk management skills
Understanding of AS-IS and TO-BE architecture.
Effective stakeholder engagement, communication, and influencing skills
Skilled in problem-solving and collaboration

Experience

Demonstrated success in delivering business solutions through process improvements and system implementations.
Experience managing deliverables with internal and third-party teams.
Proven track record of driving change agendas to realise benefits
10+ years in delivering programmes and change

Oracle Solutions Delivery Lead

An organisation are seeking an Oracle Fusion Delivery Lead to help them in the final phase of their implementation. The role is initially for 6 months. The role is responsible for managing, co ordinating and driving the design, development and delivery of the Stratus workstream activities, to deliver the design of an optimised solution based Oracle modern best practises and design principles, to bring QA rigour and ensure supplier delivery is managed to quality and time, bringing deep domain knowledge with Oracle technical expertise to advise the SMEs and translate solution design impacts and technical configuration options, using non-technical terms into meaningful process driven solutions. Delivering and prioritising delivery such that delivery is on time, on budget and reduces complexity for users. Working collaboratively with the Finance, Research Management, Digital Services and Stratus Programme teams to ensure that all HR/Finance/Research Management-related processes are aligned with the Stratus / Oracle system’s requirements. This role involves supporting change, supporting the transition, and coordinating all Stratus functions and ensuring the relevant training, communication, employee data migration, testing and compliance requirements are fully met. The role will be the “go to” person for the cross workstream delivery and will ensure that operational teams are up to date on priorities, schedules and workstream progress, and that cross functional input requirements are well-planned to minimise the impact on operations. Experience:

Educated to a degree level in a relevant field or equivalent experience
Oracle professional qualification / accreditation
Project Management certification or equivalent experience
Leadership/Management qualification or equivalent experience
Specialist skills to devise and implement effective and efficient processes and procedures, aligned to Oracle modern best practise.
Oracle technical skills to manage the design, configuration and delivery of security, roles, workflows and personalisation
Oracle technologies and tools experience (reporting tools, PaaS, AI)
Strong understanding of service within a complex organisation
Managing new systems roll-out / project management
Managing Transformation / change programmes
Leading the delivery of Oracle to quality
Working in matrix management structures
Working with third party suppliers
Working in an academic, research or charity environment

We’re looking for an Office Manager to join the team at Build Recruitment a specialist recruiter focused on the housing, construction and property sectors.

This is a varied, hands-on role at the heart of how we run the business. You’ll own our internal reporting, keep our systems and platforms running smoothly, coordinate marketing activity and manage IT and office operations across all of our offices. If you’re organised, tech-confident and want a role where no two weeks look the same this could be the right role for you.

What you’ll be doing

Manage day-to-day office operations across all four offices supplier contracts, IT infrastructure, hardware, facilities and fob and key management.
Own internal performance reporting through OneUp, producing KPI dashboards, consultant activity reports and pipeline slides for the leadership team.
Develop and maintain client-specific MI for MSP and framework clients, and handle ad hoc analysis as needed.
Manage systems and platforms, including user access and licences across Microsoft 365, Bullhorn and our job board platforms.
Coordinate with our outsourced marketing provider approving posts, scheduling campaigns and maintaining our brand presence.
Provide administrative support for the Alliance MSP programme and assist with candidate compliance onboarding as required.
Continuously improve processes and reporting workflows, working toward more automated ways of working over time.

What we’re looking for

Experience in an office management or operations role, ideally within recruitment or a sales-led environment.
Confident managing multiple platforms, priorities and supplier relationships.
Comfortable with data able to turn numbers into something meaningful and present it clearly.
An interest in automation and emerging tools, with a willingness to develop smarter workflows over time.
Strong communicator, equally at ease with the leadership team, external suppliers and candidates.
Organised, proactive and self-sufficient.

About Build Recruitment

Since 2010, we’ve been placing professionals across housing, construction and property. We’re a close-knit team that values hard work, collaboration and doing things properly.

If you enjoy variety, solving problems and making an impact on how a business operates, we’d love to hear from you.

About Build Recruitment

Since 2010, we’ve been placing professionals across housing, construction and property. We’re a close-knit team that values hard work, collaboration and doing things properly.

If you enjoy variety, solving problems and making an impact on how a business operates, we’d love to hear from you.

Director of Digital Products and Delivery

UK Parliament Digital Service

The Opportunity

Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. You will hold end‑to‑end accountability for a £30m digital portfolio spanning eight value streams, orchestrating complex programme and product delivery in one of the UK’s most unique environments. This role ensures that this portfolio is governed with rigour, strategically prioritised, and continually optimised to maximise value (including digital investment spend) for Parliament.

This is a pivotal role in embedding the PDS operating model, shaping how Parliament realises value from digital, and ensuring the robust, future‑ready operation of its services. You will sponsor PDS’s scaled agile methodology, steer its evolution, and ensure delivery roadmaps are strategically aligned, feasible, and value‑driven.

As a senior member of the PDS Leadership Team, you will represent delivery at key governance forums and act for the CIO/MD when required - a genuine pathway for a leader with ambition to grow into a future CIO role.

What You Need:

Scaled Agile Leadership: An experienced Scaled Agile practitioner and leader. Practical experience of galvanising and leading an agile transformation and the developing agile capabilities and techniques. Experience of leading a mature agile organisation with established approaches and metrics. Brings an outcome and a value focus to the work with passion and impatience for getting things done.
Programmatic Delivery and Delivery management: Significant experience of large-scale programmatic delivery: in particular how new initiatives are shaped for success; and ensuring programme health with the ability to intervene when needed. Track record of working effectively with third parties to achieve results and to hold them to account. Brings an outcome and a value focus to the work with passion and impatience for getting things done. Ability to think and plan strategically, using critical thinking to solve complex problems and plan across multiple time horizons to deliver tactical and strategic change initiatives in a context where priorities evolve at pace.
Stakeholder Engagement: Highly effective leader demonstrably adept in stakeholder influencing combined with excellent communication and collaboration evidenced by successfully bringing together disparate groups to reach desired outcomes in the face of competing views and priorities. Able to evidence their ability to translate business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation.
Delivery orchestration and partnership: Orchestrating the efforts of matrixed teams to deliver outcomes. Strong collaboration and influence skills with other senior leaders within PDS to achieve outcomes and to embed a delivery culture across PDS. Natural facilitator and catalyst of PDS-wide initiatives. Proven experience of working effectively with multidisciplinary teams in an agile environment.
Leadership and team development: Strong leader with potential to develop as a CIO of the future. Ability for building and maintaining a high performing and actively engaged team. Strategically shape and extend the teams’ capability. Promoting a diverse and inclusive working environment.
Security Clearance: The ability to pass security clearance, backed by the right to work in the UK.

This is a rare opportunity to play a defining role in one of the world’s most historic institutions at a genuinely pivotal moment. If you are energised by complexity, motivated by public purpose, and ready to lead at the highest level, we would very much like to hear from you.

About Us

The Parliamentary Digital Service (PDS) is the joint digital department for the House of Commons and House of Lords. Its 500+ professionals deliver Parliament’s digital services and related change, technology, cyber security, and digital infrastructure, and ensure Members and staff have the tools they need. PDS also sets Parliament’s digital strategy and is progressing a major shift to a modern, product‑led, agile organisation.

A new operating model and the Information and Digital Strategy 2026–30 are in place. Agile ways of working are embedding at scale. The next phase is execution: delivering complex, multi‑year digital change at pace, maturing product lifecycles, and ensuring investment translates into real value for Parliament and its users. This role calls for a leader who has driven large‑scale delivery, matured enterprise agile at scale, and developed high‑performing cross‑functional teams.

Our Package

In addition to your salary, we offer an attractive range of benefits including but not limited to:

generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays
generous maternity pay policy up to 6 months full pay
enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
on-site gym, nursery, catering, post office, travel office and GP
flexible options including hybrid working and family friendly policies

How To Apply

To apply for this post, please complete the online application process no later than Sunday 10th May 2026 at 23:55. All applications must be submitted using the link: Apply Here

For a confidential discussion about the role, please contact our recruitment advisers at GatenbySanderson who will be delighted to speak with you: PDSDelivery@gatenbysanderson.com / Sarah Luxford, Partner – 07812 150 386

Apply By: 10th May 2026 at 23:55.

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

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Frequently asked questions

Haystack features a wide range of Delivery Manager roles in London, including positions in IT project management, Agile delivery, software development oversight, and service delivery across various industries like finance, technology, and consulting.

Most Delivery Manager roles in London require experience in project or program management, strong leadership skills, and familiarity with Agile and Scrum methodologies. Certifications such as PMP, PRINCE2, or Agile Certified Practitioner are often preferred.

To apply for Delivery Manager jobs in London, simply create an account on Haystack, upload your CV, and submit your application directly through the job listing. You can also set up job alerts to be notified about new opportunities.

Yes, Haystack lists both onsite and remote Delivery Manager jobs in London. You can filter your job search to find remote, hybrid, or fully onsite roles based on your preferences.

Delivery Manager salaries in London typically range from £60,000 to £100,000+ depending on experience, industry, and company size. Senior roles or those in high-demand sectors may offer higher compensation packages.