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Customer Success & Account Management Jobs in London
Overview
Looking for top Customer Success & Account Management jobs in London? Explore the best roles tailored for professionals passionate about building strong client relationships and driving business growth. Whether you’re an experienced Account Manager or a Customer Success specialist, our London job board connects you with leading tech companies eager to hire your expertise. Start your next career move today with Haystack!
Home Based Market Research Interviewer - CroatianSpeaking
Ipsos
Multiple locations
Remote or hybrid
Junior
Private salary
RECENTLY POSTED

Role Overview:

As a Market Research Telephone Interviewer at Ipsos, your primary responsibility will be to conduct telephone interviews with business customers from various sectors. doing varied shifts. You will engage participants in their native language, utilising your communication skills to collect detailed, nuanced feedback that supports our clients’ business strategies.

Key Responsibilities:

  • Conduct interviews over the phone using scripted questionnaires.
  • Capture high-quality data and feedback from participants.
  • Utilise language skills to communicate effectively in participants’ native languages.
  • Ensure each interaction is conducted professionally and ethically.

Required Skills and Qualifications:

  • Fluent in Croatian (additional languages are advantageous).
  • Excellent communication skills.
  • Comfortable using a computer
  • A laptop or PC running Windows 10 or above, with a working camera for our interactive training sessions.
  • A USB headset with a microphone for crystal-clear conversation

What We Offer:

  • Comprehensive training to equip you with the necessary skills and knowledge.
  • Flexible working schedule with the ability to work from home or from our offices in London (Angel) and Edinburgh
  • Opportunity to work with a globally renowned engineering client…
  • Ongoing, long-term work opportunities, subject to performance

Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.

Field Service Coffee Engineer
Glue Resourcing
London
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: London & Surrounding Areas

Salary & Bens: £40,000 per annum depending on skills and experience

£120 per month Supermarket Gift card for meal allowances (£1,200 per annum).

Holiday entitlement starting at 22 days plus bank holidays.

Standard hours, 45 hours per week.

Company Vehicle and Fuel card, can be used for private use within reason

Company Smartphone or Tablet

About the Role

We are looking for a skilled and customer-focused Installation Engineer with specific experience with commercial coffee machines, water coolers and hot and cold-water dispensers.

This is a field-based role covering London and the surrounding areas. You will be responsible for installing and commissioning coffee machines, water coolers, hot and cold-water dispensers, and associated equipment at customer premises. You will play a key role in delivering a seamless customer experience from arrival through to final handover and training.

Youll be joining a supportive, professional family business where quality, safety, and customer satisfaction are at the heart of everything we do.

Key Responsibilities

  • Professionally install and commission coffee machines, water coolers, and related equipment
  • Conduct site surveys and pre-installation checks
  • Ensure all installations meet company standards and manufacturer guidelines
  • Provide full operational training to customers following installation
  • Complete all documentation accurately using company systems
  • Maintain van stock levels and ensure accurate stock control
  • Keep tools, equipment, and company vehicle in good working order
  • Adhere to all Health and Safety and compliance procedures
  • Work closely with Service Engineers, Operations, and Sales teams to ensure smooth customer onboarding

What Were Looking For

  • Experience installing commercial coffee machines or similar equipment
  • Strong customer service skills and a professional manner
  • Good problem-solving ability and attention to detail
  • Ability to work independently in a field-based role
  • Full UK driving licence
  • Electrical knowledge or qualifications would be advantageous

What We Offer

  • Competitive salary
  • Company van and fuel card
  • Tools, uniform, and equipment provided
  • Ongoing manufacturer training
  • Pension scheme
  • Holiday entitlement plus bank holidays
  • Supportive team environment with opportunities for development

If you take pride in delivering high-quality work and enjoy working directly with customers, we would love to hear from you.

Head of Operations - Italian speaking
Strong Recruitment
London
In office
Leader
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attraction and visitor experiences. We require fluency in Italian and English. We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients. As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruit seasonal staff, act as a senior escalation point for operational issues and be the point of contact to key clients, handling all enquiries and bookings. The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade as part of your role you will attend trade shows and attend clients' meetings to account manage your key accounts. You will need to have strong man management skills and candidates fluent in Italian will be given preference! We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics. The role will be office based Mondays to Fridays choice of 8am 4pm or 9am to 5pm. Successful candidates will be contacted within 24 hours of receipt of CV.

Business Development Manager
Lipton Media
London
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

£32,000 - £40,000 Base Salary + (Uncapped Commission) + Excellent Benefits

Hybrid

London

Leading b2b events, data and marketing business seeks a highly talented degree educated, Business Development Manager to join their team.

This role will focus on selling bespoke sponsorship opportunities to clients globally, within the lucrative Fintech and AI market.

We are keen to hear from candidates with 1-2 years b2b sales experience and a strong degree who are looking to diversify their b2b sales experience and move into event sales.

Essentially we are looking for someone who is keen to transition into a highly consultative, high deal value sales role.

Role: Business Development Manager - Sponsorship Sales

  • Generating new business, increasing pipeline and bringing on new prospects
  • Manage a number of existing accounts
  • Sell high-value sponsorship opportunities
  • Pitch clients over the phone and through face to face meetings
  • Attend competitor events
  • Scope to travel internationally
  • Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling.

Profile of Candidate:

  • 1-2 Years + in b2b sales - proven track record of success
  • Experience in media sales, recruitment, software sales etc will be considered
  • Strong desire to sell
  • Degree educated - Ideally a leading university
  • Excellent communication skills
  • Successful track record achieving revenue targets
  • Someone with a consultative sales approach is a necessity here

L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence.

Our clients range from small start-up companies to FTSE 100 and 250 businesses.

We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Business Development Manager
Travel Trade Recruitment Limited
London
Hybrid
Mid - Senior
£35,000 - £36,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM’S

Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel.

My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory.

This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company’s market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events.

JOB DESCRIPTION:

This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area.

We are looking for someone with an overall passion for travel and acts as a positive brand ambassador.

AREA COVERING - SOUTH UK

Main Duties and Responsibilities

  • Represent the company on the road, nurturing travel agent relationships
  • Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action
  • Feed market intelligence back into the business
  • Develop & maintain in-depth understanding of industry and key trends
  • Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners
  • Work with our Travel Experts team to improve agent communication, service & resolve booking issues
  • Engage in close working relationships with key suppliers, to further encourage supplier investment with partners
  • Negotiate favourable commercial terms with national accounts

EXPERIENCE REQUIRED:

  • Minimum of two years’ experience in a field-based role within the travel industry (ideally with a tour operator)
  • Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board
  • Possess extensive existing relationships with travel agents in South territory
  • Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms
  • Possess a ‘can-do’ attitude and represent the brand to the highest level in the UK and abroad
  • Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training
  • Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required
  • Be confident utilising social media channels to promote yourself and the company
  • Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office
  • Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors)
  • Show confidence and ease when dealing with senior figures within the company and the wider industry

THE PACKAGE:

This offers a fantastic base salary plus car allowance, bonus and incentives

We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer:

  • Discounts on Travel and Holidays
  • 25 Days Holiday plus UK Bank Holidays
  • Company Car
  • Work laptop and Phone
  • Standard Life Pension - 3% Employer Contribution, 5% Employee
  • Social Events: Summer Party, Christmas Party, Quiz nights and other socials.
  • Fresh Fruit in the offices

INTERESTED?

Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)

Business Development Manager
GlobalData UK Ltd
London
Remote or hybrid
Mid - Senior
Private salary

Who we are:

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join the Sales team at GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future.

The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.

The role:

As a Business Development Manager in the Financial Services sector, you will act as a strategic hunter focused on securing net-new mid-market & enterprise clients across Europe. You will consult with senior decision-makers to position GlobalData s intelligence suite including Celent’s research and advisory services to solve complex business challenges. This role demands a tenacious mindset and strong commercial acumen to navigate multi-stakeholder sales cycles within a matrixed environment, utilizing value-based selling to drive customer acquisition.

What you ll be doing:

  • Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives.
  • Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets.
  • Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner.
  • Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market.
  • Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences.
  • Lead solution based selling engagements, demonstrating GlobalData s data and intelligence capabilities through high impact presentations and proposals.
  • Identify opportunities across GlobalData s portfolio, including Celent s financial services technology focused Research & Advisory Services, as well as the broader suite of GlobalData solutions, to maximize client value and revenue potential.
  • Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership.
  • Provide accurate and timely sales forecasts and pipeline reports to senior management.
  • Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners.

What we re looking for

  • Extensive experience in financial services B2B sales, ideally within data, analytics, SaaS, or information services sectors.
  • Proven track record of achieving and exceeding sales targets within complex, consultative selling environments.
  • Experience working cross-functionally and across global matrix structures to deliver client solutions.
  • Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn.
  • Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers.
  • Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges.
  • Demonstrated success managing long sales cycles and multi stakeholder engagements.
  • Excellent presentation, communication, and interpersonal skills.
  • Highly organized, proactive, and results driven, with a passion for building lasting client partnerships.
  • Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong).
  • Willingness to travel regionally or internationally (up to 50%) as required.

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed)

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

To find out more and to apply to our roles please visit (url removed).

Business Development Executive
ACS Staffing Solutions
London
In office
Junior - Mid
Private salary

Job Title: Business Development Executive
Location: Finchley Road, North West London
Salary: Market-related, dependent on experience
Job Type: Permanent Full-Time
Start Date: ASAP
Overview
We are working with a well-established, broker-focused financial services business based on Finchley Road, London, who are looking to appoint a Business Development Executive to support continued growth.
This is a service-led role, ideal for someone who enjoys building broker relationships, managing applications end-to-end, and working closely with internal teams to deliver a smooth and professional funding journey.
Reporting into the Sales Director, you will play a key role in supporting both Business Development Managers and a wider panel of brokers, acting as a trusted and responsive point of contact.
Key Responsibilities

  • Generate new business through proactive, service-led broker engagement
  • Handle inbound broker enquiries and make outbound calls to active brokers
  • Support brokers throughout the full application lifecycle, from submission to funding
  • Package and review funding applications to ensure accuracy, completeness, and compliance
  • Own and continuously develop the broker onboarding process
  • Identify opportunities to improve broker experience and reduce friction
  • Manage and maintain an active pipeline within Salesforce, ensuring accurate updates
  • Liaise closely with Credit, Operations, and Sales teams to progress applications
  • Proactively manage delays and keep brokers informed at all stages
  • Develop strong knowledge of products, processes, and eligibility criteria

The Ideal Candidate

  • Strong verbal and written communication skills with a professional, friendly telephone manner
  • Excellent attention to detail and strong organisational skills
  • Able to prioritise workload in a fast-paced environment
  • Comfortable working collaboratively as part of a wider team
  • Confident using Microsoft Office, including Word and Excel
  • Salesforce experience advantageous but not essential

Benefits

  • Permanent, full-time position
  • 25 days annual leave
  • Office-based role in a highly accessible Finchley Road location
  • Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground)
  • Opportunity to develop within a growing, broker-led business
Business Development Manager
Mission 4 Recruitment
St Albans
Remote or hybrid
Mid - Senior
£35,000 - £45,000

Location: Home Counties / Greater London

Salary: 35,000 - 45,000 (OTE 70,000K)

Job Code: MJ2221

Business Development Manager

An exciting opportunity for an experienced and ambitious installation sales account manager,

who can design integrated systems and is looking to become part of an ambitious and

growing business. You will be joining our established and successful organisation to become

a valued member of our business development team.

The position requires high levels of self-motivation, a highly organised individual with

exceptional communication skills. A proven track record of understanding client requirements, designing effective integrated security and fire systems, while maintaining and developing client relationships. In return you will be provided with full training and induction programme to get up to speed including 121 support and ongoing check ins with line manager.

My client is an independently owned group of established businesses who design, install, maintain, and monitor electronic life safety and security systems. They are committed to achieving operational excellence, through empowering and developing, exceptional talent, to maintain a friendly and supportive environment.

Key Responsibilities:

  • Research and analyse market trends and competitor activity to identify and capture new business opportunities.
  • Collaborate with the Sales Director to define and segment target markets, ensuring all efforts focus on high-growth sectors.
  • Drive the strategic pursuit of new revenue by converting prospective accounts into long-term, high-value partnerships.
  • Manage the entire sales lifecycle, from initial lead generation and site surveys to final contract mobilisation.
  • Deliver tailored, branded proposals and technical designs that align with client requirements and company margin targets.
  • Negotiate and close contracts across all Fire & Security disciplines, while maximising cross-selling opportunities within the group.
  • Maintain an accurate and up-to-date sales pipeline using Simpro to ensure reliable forecasting and transparency.
  • Track and analyse key performance indicators (KPIs) to measure the effectiveness of activities and report outcomes to senior management.

About you:

  • Demonstrate a proven track record of business development success within the Fire & Security sector.
  • Excel at identifying, securing, and growing both new and existing customer accounts.
  • Maintain a consistent history of meeting or exceeding defined annual sales and margin targets.
  • Combine Fire & Security technical knowledge with a sharp mindset for commercial profitability.
  • Build and manage a robust sales pipeline, supported by an internal team to maximise conversion.
  • Deliver precise site surveys, technical designs, and branded proposals within agreed client timeframes.

Benefits:

  • Company Laptop, Phone & Car
  • 25 Days Holiday plus Bank Holidays
  • Excellent commission and bonus structure
  • Flexible & Remote Working Where Possible
  • Wellness & Employee Assistance Programme (EAP)

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.

Technical Support Engineer
Zoom Recruitment
London
In office
Junior
£26,000 - £28,000
TECH-AGNOSTIC ROLE

Junior/Trainee Technical Support Engineer, Dartford

Main Purpose of the Job:
To provide technical support to customers and internal teams for all client products, both in the UK and internationally. This role also supports the client s staff in resolving technical queries and ensuring optimal product performance.

Main Duties for the Technical Support Role:

  • Provide technical support via telephone, email, and other communication channels to customers, distributors, engineers, and internal staff.
  • Diagnose and resolve technical issues
  • Offer guidance on installation, commissioning, configuration, and maintenance of client products.
  • Support overseas partners and customers, considering differing regulatory and operational requirements.
  • Contribute to the creation and maintenance of technical documentation, manuals, FAQs, and knowledge base resources.
  • Log support calls in the CRM system.
  • Report any product or documentation issues identified during technical support interactions.
  • Assist in the validation of new client products to ensure they meet customer requirements.
  • Help prepare and verify technical documentation for client products.

Person Specification:

  • Strong communication and interpersonal skills.
  • Basic understanding of the client s product portfolio is advantageous (full training provided for the right candidate).
  • Proficiency in MS Office (Outlook, Word, Excel).
  • Interest in and knowledge of basic electronics
  • Familiarity with software configuration tools
  • Experience in the electronic engineering sector.
  • Relevant engineering qualifications (HNC/HND or equivalent in Electrical/Electronic Engineering) or FIA training courses are desirable.

Job Specifics:

  • Working hours: Monday Thursday: 08 00, Friday: 08 00
  • Holidays: 24 days per year, plus bank holidays, increasing with length of service

You ll be joining a business with a strong reputation, a supportive internal structure and clear opportunities for progression. They value professionalism, teamwork and continuous improvement and invest in their people to help them succeed.

If you are an ambitious professional looking for a rewarding opportunity in a dynamic and supportive environment, we would love to hear from you!

Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days please assume you have not been selected on this occasion.

Zoom Recruitment Services Ltd is a specialist employment agency supplying permanent, temporary and contract staff within the Logistics, Manufacturing and Engineering sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures.

TECHNICAL SUPPORT > SUPPORT ENGINEER

Account Manager
SER Limited
London
Hybrid
Mid
£45,000 - £50,000
TECH-AGNOSTIC ROLE

Account Manager IT Managed Services (MSP)

Location: UK (Hybrid working available)
Industry: Managed IT Services / Technology

Salary: £50,000 + £30,000 OTE

An award-winning Managed Service Provider (MSP) is looking for an Account Manager to join its growing client success team. Supporting a portfolio of established clients, you will act as a trusted advisor, ensuring strong relationships, high service satisfaction, and identifying opportunities for growth.

This role is ideal for someone with B2B account management experience, ideally within the IT or MSP sector, who enjoys working closely with clients and helping them maximise the value of their technology solutions.

The Role

  • Build and maintain strong relationships with key client stakeholders
  • Act as the primary point of contact and advocate for client needs
  • Understand client requirements and recommend appropriate IT solutions
  • Manage contract renewals and protect recurring revenue streams
  • Identify cross-sell and upsell opportunities across the service portfolio
  • Conduct regular client reviews and strategic account planning
  • Work closely with internal technical and delivery teams to ensure excellent service delivery
  • Support clients with cyber security best practices including Cyber Essentials guidance
  • Collaborate with marketing and internal teams on client communications and updates

Key Skills & Experience

  • Experience in B2B Account Management or Client Services
  • Ideally experience working in an IT Managed Service Provider (MSP) environment
  • Strong communication and relationship-building skills
  • Commercially aware with confidence discussing pricing and contracts
  • Ability to manage multiple client relationships and priorities
  • Proactive and client-focused with a strong customer service mindset
  • Familiarity with IT services, infrastructure, or managed support environments

What s on Offer

  • Opportunity to join a growing MSP with ambitious expansion plans
  • Work with a wide range of clients across different industries
  • Supportive team environment with strong collaboration across departments
  • Ongoing training and development opportunities
  • Clear progression within a growing technology services business

The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com.

SER-IN

Security Officer - EC3M, London - England
Ward Security
London
In office
Junior - Mid
£15/hour
TECH-AGNOSTIC ROLE
Security Officer - EC3M, London - England,

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

Security Officer

Location: London, EC3M
Pay Rate: £15.58 per hour
Shift Pattern: Monday – Friday (60 hours per week)
Requirement: Valid SIA Licence


Join the Security Team

Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your appearance, professionalism, and ability to remain calm under pressure?

We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment in the heart of the City of London.

This is a high-profile role within a landmark building, where presentation, communication, and professionalism are just as important as security expertise. You will be part of a team responsible for maintaining a safe, secure, and welcoming environment for tenants, visitors, and contractors.

If you thrive in a dynamic corporate setting and enjoy being part of a client-focused, front-facing team — we want to hear from you.


Key Responsibilities
Operational Support
  • Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager (or CCTV Supervisor in their absence).
  • Act as a key point of contact during shifts, supporting colleagues and site management.
  • Maintain high visibility across the building and respond promptly to operational requirements.
  • Proactively identify and escalate any security or safety concerns.
Patrolling & Site Coverage
  • Conduct regular internal and external patrols in line with site assignment instructions.
  • Provide break relief to ensure seamless security coverage.
  • Identify and report maintenance, safety, or security issues.
Front of House & Visitor Management
  • Deliver a professional and welcoming front-of-house presence.
  • Manage access control and visitor procedures in line with client expectations.
  • Support events and high-profile visits in collaboration with the Control Room.
  • Ensure all staff and visitors experience a safe and well-managed environment.
Security Control Room Support
  • Assist with monitoring alarms, CCTV systems, and incidents as required.
  • Maintain accurate, concise written and verbal reports.
  • Communicate effectively with internal teams and external stakeholders.
Loading Bay Operations
  • Support secure and efficient loading bay activities during peak periods.
  • Monitor contractor access, deliveries, and vehicle movements.
  • Work closely with site teams to maintain safe operational flow.
Presentation & Client Standards
  • Maintain exceptional personal presentation in line with site expectations.
  • Demonstrate a positive, confident, and approachable attitude at all times.
  • Represent both the security team and building with professionalism and integrity.

What We’re Looking For
  • Valid SIA Licence
  • Minimum 1 year corporate security experience
  • Minimum 1 year proven Security Officer experience
  • Excellent customer service and communication skills
  • Professional appearance and demeanour
  • Strong written and verbal reporting skills
  • Proactive and solution-focused mindset
  • IT literate (CCTV, access control, emergency systems)
  • Surveillance awareness and strong attention to detail
  • Excellent organisational skills
  • 5-year checkable work history

Benefits
  • Financial support for SIA licensing and renewals
  • Cycle to Work salary sacrifice scheme
  • Company pension scheme
  • Life assurance
  • Employee referral programme
  • Ongoing training, development, and progression opportunities
ReWard Membership Benefits:
  • Discounted gym membership
  • Retail and travel discounts
  • Restaurant and supermarket vouchers
  • Cinema tickets
  • 24/7 Employee Assistance Programme
German Travel Business Development Executive
Platinum Travel Recruitment Ltd
London
Hybrid
Mid - Senior
£30,000 - £35,000
TECH-AGNOSTIC ROLE

We are seeking an experienced German Speaking Travel Business Development Executive, hybrid working in the Surrey/London area or remote in Germany. The goal of the German Business Development role is to build travel agent knowledge and loyalty whilst establishing brands and resorts for the German-speaking travel trade.

Great role for a travel trade sales or b2b travel sales travel professional seeking an exciting role within a forward thinking travel company within a supportive team.

German Speaking Travel Business Development Executive Duties:

  • Conducting client product training to the German-speaking travel trade using both verbal and written formats. To include travel agency sales calls throughout Germany, Austria & Switzerland in order to carry out face-to-face training as well as organising and leading webinars.
  • Creating and maintaining German language training presentations (verbal, written and visual elements), each of which will be to a high standard and adhere to HIC EAME s brand guidelines.
  • Attending (and hosting where applicable) regular travel trade, consumer and media shows/events.
  • Sourcing event opportunities in Germany, Austria & Switzerland.
  • Developing and maintaining strong working relationships with the German-speaking travel trade, including travel agents and tourist boards.
  • Updating relevant social media channels with imagery and content following participation in events, training days, shows, etc.
  • Working with the Digital Marketing Executive to coordinate a monthly travel agent newsletters.
  • Relationships developed with travel agents, tour operators, tourist boards and the trade media.

German Speaking Travel Business Development Executive Essential Requirements:

  • Eloquent and well-spoken with excellent presentation skills.
  • Similar experience within the travel industry including trade sales, travel sales and/or business development is imperative.
  • FLUENT in German & English.
  • Level of awareness of client product/services amongst the travel trade
  • Event organisation and hosting skills.
  • Experience in contributing to social media content, ideal but not essential
  • Quality and timely sending of monthly travel agent newsletter.

Career development, supportive working team, travel perks, plus many more benefits. Hybrid working in the Surrey/London area to remote from Germany.

German Business Development Executive
Platinum Travel Recruitment Ltd
London
Hybrid
Mid
£30,000 - £35,000
TECH-AGNOSTIC ROLE

We are seeking an experienced German Speaking Travel Business Development Executive, hybrid working in the Surrey/London area or remote in Germany. The goal of the German Business Development role is to build travel agent knowledge and loyalty whilst establishing brands and resorts for the German-speaking travel trade.

Great role for a travel trade sales or b2b travel sales travel professional seeking an exciting role within a forward thinking travel company within a supportive team.

German Speaking Travel Business Development Executive Duties:

  • Conducting client product training to the German-speaking travel trade using both verbal and written formats. To include travel agency sales calls throughout Germany, Austria & Switzerland in order to carry out face-to-face training as well as organising and leading webinars.
  • Creating and maintaining German language training presentations (verbal, written and visual elements), each of which will be to a high standard and adhere to HIC EAME s brand guidelines.
  • Attending (and hosting where applicable) regular travel trade, consumer and media shows/events.
  • Sourcing event opportunities in Germany, Austria & Switzerland.
  • Developing and maintaining strong working relationships with the German-speaking travel trade, including travel agents and tourist boards.
  • Updating relevant social media channels with imagery and content following participation in events, training days, shows, etc.
  • Working with the Digital Marketing Executive to coordinate a monthly travel agent newsletters.
  • Relationships developed with travel agents, tour operators, tourist boards and the trade media.

German Speaking Travel Business Development Executive Essential Requirements:

  • Eloquent and well-spoken with excellent presentation skills.
  • Similar experience within the travel industry including trade sales, travel sales and/or business development is imperative.
  • FLUENT in German & English.
  • Level of awareness of client product/services amongst the travel trade
  • Event organisation and hosting skills.
  • Experience in contributing to social media content, ideal but not essential
  • Quality and timely sending of monthly travel agent newsletter.

Career development, supportive working team, travel perks, plus many more benefits. Hybrid working in the Surrey/London area or remote in London.

Underwriter - Digital focus
Get-Recruited (UK) Ltd
London
Fully remote
Mid - Senior
£45,000 - £65,000
TECH-AGNOSTIC ROLE

Digital & E-Trade Underwriter - (Commercial Insurance)UK RemoteSalary up to £60,000 DoE

We are partnering with a forward-thinking, growing insurance business seeking an experienced Underwriter to play a pivotal role in the underwriting and optimisation of their delegated authority portfolio. This is an exciting opportunity to help shape scalable, technology-led insurance products across commercial lines.

The Opportunity

As Digital & E-Trade Underwriter, you will take ownership of underwriting insurance products within a delegated authority framework, You will be instrumental in driving the development, underwriting performance and governance of digital and e-trade property & casualty products. Working closely with Product, IT, Distribution and Capacity Providers, you’ll ensure underwriting discipline, pricing adequacy and strong loss performance across both automated and intermediated channels.This role offers the chance to directly influence underwriting rules, referral logic, pricing models and digital customer journeys, contributing to a strategic focus on scalable, tech-enabled growth.

Key Responsibilities

  • Underwrite Commercial Combined quotations, MTAs and renewals from Direct Brokers and via e-trade portals.
  • Act as referral point for cases outside authority.
  • Manage digitally traded risks and automated underwriting outcomes.
  • Handle claims referrals from TPAs with strong policy wording interpretation.
  • Support underwriting performance and governance of digital and e-trade products.
  • Contribute to underwriting rules, referral triggers, rating structures and pricing logic.
  • Collaborate with internal stakeholders to enhance product design and automated journeys.
  • Optimise digital trading efficiency using automation, data and AI solutions.
  • Conduct competitor and market research, particularly around digital propositions.
  • Deliver internal and external training, including digital underwriting rules.
  • Produce monthly performance reporting for capacity holders.
  • Attend insurer meetings and present digital and e-trade portfolio insights.
  • Conduct peer reviews across underwriting teams.

About You

We’re looking for a technically strong commercial underwriter who is comfortable operating in both traditional and digital underwriting environments.

Essential Experience

  • Demonstrable experience in commercial insurance products.
  • Background within Delegated Authority, MGA or intermediary environments.
  • Experience underwriting or supporting digital and/or e-trade insurance products.
  • Familiarity with automated underwriting tools and high-volume trading models.
  • Experience working with platforms such as Acturis, Open GI or similar.
  • Strong understanding of commercial insurance wordings.
  • Comfortable using data, MI and underwriting rules to drive performance.

Skills & Attributes

  • Excellent analytical and presentation skills.
  • Confident communicator able to simplify complex technical issues.
  • Highly organised and methodical.
  • Proactive, self-motivated and solutions-focused.
  • Collaborative team player with strong stakeholder management skills.

Why Apply?

  • Salary up to £65,000
  • Remote First Business
  • Be at the forefront of digital transformation in commercial underwriting.
  • Influence scalable, tech-enabled distribution strategies.
  • Work cross-functionally with underwriting, product, IT and insurer partners.
  • Join a progressive business investing in automation, data and AI-driven solutions.
  • Genuine opportunity to shape and develop digital insurance propositions.

If you are a commercially minded underwriter ready to embrace digital innovation and help drive the next phase of growth in delegated authority underwriting, we would love to hear from you. Apply today for immediate consideration.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Customer Service Administrator
ECS Resource Group Ltd
London
In office
Junior
£130/day
TECH-AGNOSTIC ROLE

2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: 130 per day (Inside IR35)

We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You’ll be joining a young office team and providing essential administrative support to keep the project running smoothly.

Key Responsibilities:
Making outbound calls to users to arrange device deliveries and collections
Updating and maintaining spreadsheets and project trackers
Monitoring and recording Proof of Deliveries (PODs)
Managing tickets within the customer system (ServiceNow)
Providing general administrative support as required

Skills & Experience Needed:
Strong customer service background with confidence communicating across multiple channels
Good organisation and attention to detail
Basic Excel / spreadsheet skills
BPSS clearance within the last 6 months - or willingness to be checked prior to starting

If you’re available and would like to learn more, please contact: (url removed) or (phone number removed)

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Senior Cyber Account Manager
Claranet
Multiple locations
Remote or hybrid
Senior
Private salary
TECH-AGNOSTIC ROLE

The Role

This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers.

This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career.

Key Responsibilities

  • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts.
  • Experience selling Cyber Security Managed Services and Consultancy
  • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike.
  • The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants

Skills and Attributes

  • Flexible and creative to take considered risks
  • Learn and adapt quickly to changing situations
  • Self-motivated and able to work under pressure
  • Ability to travel to different sites and locations on an occasional basis
  • Manages conflict and challenges in an open and constructive manner.

Benefits

At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

  • Pension Scheme: Employer-matched contributions to help you plan for the future.
  • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
  • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
  • Personalised Wellbeing Support: App-based resources and services available 24/7
  • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
  • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.

We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Equal Opportunities Statement

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.

Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!

Senior Business Development Executive
Ambition Europe Limited
London
In office
Senior
Private salary
TECH-AGNOSTIC ROLE

Senior Business Development Executive - Financial Services

Edinburgh or London

A high-profile role for an experienced business development professional (3+ years in legal or professional services) seeking to drive growth across a fast-moving Financial Services sector.

The Senior BD Executive will support sector leaders across Structured Finance, Project Finance and Corporate Banking, delivering targeted marketing, client development and revenue-generation activity. They will work closely with senior stakeholders, contribute to strategic campaigns, coordinate sector events, and support bids and credential development.

They will own key client relationships, manage internal and external meeting programmes, develop actionable client plans, and spot cross-firm opportunities. The role also involves collaborating with research teams, mentoring junior colleagues, and championing the wider BD strategy.

Ideal candidate:

  • Degree-level education; marketing qualifications welcome
  • Strong BD and CRM experience in a professional services environment
  • Exceptional writing, organisation and project-management skills
  • Confident communicator and proactive self-starter
  • Thrives in a dynamic environment; embodies approachable, bold, connected behaviours

If this job isn’t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Application Engineer
Keyence ltd
Uxbridge
Hybrid
Graduate - Junior
£30,000
TECH-AGNOSTIC ROLE

July Start Date

We are looking for technical graduates with excellent problem-solving and communication skills to join our Application Engineering team.

Job Specification:

  • Provide product and application support for customers both off-site and on-site
  • Provide continued support for Sales Engineers
  • Test and create reports for technical applications
  • Launch new products to sales teams by giving presentations, demonstrations and tests
  • Plan, design, develop and deliver trainings on existing products
  • Control preparation , management and fixing of demonstration equipment for Sales Engineers
  • Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
  • May need to assist salespeople with on-site presentations to customers, as and when needed
  • Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
  • Understand and observe company/department policies and procedures
  • Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
  • Attending and supporting marketing exhibitions
  • You will be expected to travel at least two days per month (with overnight stays) across the UK and Ireland for customer support and development of the sales team.

Personal Attributes:

  • Ability to communicate complex ideas in a concise manner
  • Strong public speaking skill
  • Ability to organize and prioritize diverse set of projects, tasks and activities for timely completion
  • Must be able to work as part of a team
  • Analytical skill to identify the underlying principles, reasons, or facts of information by breaking down information or data on separate parts
  • Integrity job requires appropriate handling of confidential, sensitive information

Qualifications:

  • Degree educated in an engineering or technical discipline
  • Placement/year in industry preferred
  • Must be eligible to work in the UK
  • Must have a full driving licence, valid in the UK

Package:

  • Starting Salary - £33,000 + Area Allowance (£2,700 per annum)
  • Quarterly Bonus (Guaranteed £4k in year one)
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)*
  • Full Expensed Business Travel and Accommodation

* denotes a taxable benefit

Business Development Executive- Dartford- £40-50k OTE
Office Angels
London
In office
Graduate - Junior
£30,000 - £32,000
TECH-AGNOSTIC ROLE

Job Title: Business Development Executive (Office Based)
Location: Dartford
Hours: Monday - Friday, 8:30 AM - 4:30 PM
Salary: 30,000- 32,000 + Uncapped Commission

Are you ready to take the next step in your career? Join this vibrant, family-run business and become a key player in their dynamic team! With over 25 years of experience, they pride ourselves on fostering a supportive and engaging work environment. You’ll be part of a close-knit team of 12 passionate individuals, trying to win new business while nurturing existing clients. If you’re confident on the phone and eager to provide exceptional advice to customers, we want to hear from you!

What’s in it for you?

  • Competitive Salary: Earn between 30,000- 32,000 per annum, plus the potential for uncapped commission ( 40-50k OTE)
  • Benefits Galore: Enjoy 20 days of annual leave plus bank holidays (increasing with service), free parking, private healthcare after probation, and fun perks like Takeaway Fridays!
  • Career Growth: We value your development! Benefit from ongoing training and support to help you thrive in your role.

What You’ll Do:
As a Business Development Executive, you’ll play a pivotal role in driving the success. Your responsibilities will include:

  • Making outbound calls to the business database
  • Engaging with brand new customers and building rapport
  • Securing appointments for the Sales Representatives
  • Booking visits and following up on leads
  • Answering customer enquiries and offering insightful advice
  • Maintaining accurate records in the CRM system

What We’re Looking For:
To succeed in this role, you should have:

  • Excellent IT skills and confidence on the phone
  • Knowledge of social media platforms, particularly LinkedIn
  • B2B sales experience (a plus, but not essential)
  • Previous experience in roles requiring a high volume of calls
  • Familiarity with CRM systems (highly beneficial)
  • A consultative approach and a positive, can-do attitude

Next Steps:
Are you excited to embark on this journey with us? Apply today! If your CV stands out, we’ll reach out to discuss your experience and share more about this amazing opportunity. Don’t miss your chance to be part of our thriving team!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Business Development Manager (Heat Pumps)
Ernest Gordon Recruitment Limited
London
Hybrid
Graduate - Junior
£40,000 - £50,000
TECH-AGNOSTIC ROLE

Business Development Executive (Mechanical Background)

London Bridge - Hybrid

45,000 - 50,000 + OTE of 55k/ 65k + Progression + Training + Company Benefits

Are you from a mechanical background and have experience with sales that wants to work for a highly successful global business that will train you how to manage million pound a year deals?

Do you want to work for a newly established and highly successful sales team that has head hunted a excellent sales director who will train you to become the second in command of a quickly growing team?

On offer is the chance to join a business with a best in class product and training suite to help you become a technical expert, whilst be able to significantly increase your earning potential through a generous bonus scheme.

This company has gone from strength to strength across Europe and America in recent years due to their state of the art heat pumps being far superior to the nearest competitors. In the last 8 years their transition in to the UK market has yielded huge success and are currently taking large chunks of the market for themselves.

The ideal candidate will be from a mechanical background, have some experience in sale but most importantly have a thirst for knowledge, training and progression.

THE ROLE:

  • Identify and contact key decision makers to present the product range
  • Be able to discuss the coefficient of performance and other technical details
  • Regularly meet current and potential clients
  • Stay up to date with internal training on the latest product releases

THE PERSON:

  • Background in mechanical engineering
  • Happy to be customer facing
  • Driving license

Reference: BBBH22629

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Business Development Executive
Brook Street
Wembley
Hybrid
Graduate - Junior
£28,000 - £38,000

? Business Development Executive (B2B)
? Hybrid, North West London
? 28,000 - 38,000 starting salary + commission

About the Company
A fast?growing organisation at the heart of the food and consumer goods sector. Established for over 20 years, they equip businesses with powerful insight, data, and foresight to help them stay ahead in an ever?changing market.
They’re commercially strong and purpose?driven - combining industry?leading intelligence with a mission to support a more sustainable, resilient, and future?focused food system.
It’s a place where big ideas matter, learning is encouraged, and your work genuinely influences decision?makers across global FMCG and retail.

What you’ll be doing:
You’ll be one of the first friendly voices new prospects hear - opening doors, sparking conversations, and helping people understand the value this organisation brings.
Day to day, you’ll:

  • Research and identify new B2B prospects
  • Run personalised outreach (email, LinkedIn, phone) to start great conversations
  • Book discovery calls for the senior BD team
  • Qualify leads and help build a healthy, growing pipeline
  • Keep CRM activity tidy and accurate (Salesforce)
  • Build confidence in the proposition so you can talk about it naturally with new contacts

What You’ll Need

  • Experience in B2B sales, outreach or customer?facing roles
  • Confident communicator who enjoys connecting with new people
  • Proactive, curious and organised, with a can?do mindset
  • Interest in food/FMCG is a bonus

Benefits

  • Competitive salary + performance bonus
  • Market?leading pension
  • Medical insurance
  • Buy/sell holiday options
  • Strong training & development pathway
  • Hybrid working with flexibility and trust

What You Need To Do Now
Click apply with your latest CV - we’d love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Frequently asked questions
Haystack features a wide range of Customer Success and Account Management roles in London, including positions such as Customer Success Manager, Account Executive, Client Relationship Manager, and Customer Onboarding Specialist across various tech companies.
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