Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team

Details Start date:

Various start dates from June 2026 Location:

Natwest. Belfast City Centre Shifts:

Full time - 40hrs per

w

e

ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements:

Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history *Please note that after successful completion of an assessment an interview via teams will take place*

Firstly, what

you

get from

us!

Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence-

Doing things well means something to you and you will always strive to improve on your work. Collaboration

You enjoy working with others and you like working as a team player. Communication-

You can speak and write clearly and in a confident manner. Emotional Intelligence

You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness-

You are able to be open to different ways of thinking and new ideas. Critical Thinking-

You are able to think logically when making decisions. Solution Orientation-

Having a forward thinking mindset focused on resolving challenges. Entrepreneurship-

Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer

Please be vigilant against job scams. Teleperformance will

never

contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer

Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team

Details Start date:

Various start dates from June 2026 Location:

Natwest. Belfast City Centre Shifts:

Full time - 40hrs per

w

e

ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements:

Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history *Please note that after successful completion of an assessment an interview via teams will take place*

Firstly, what

you

get from

us!

Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have: Process Excellence-

Doing things well means something to you and you will always strive to improve on your work. Collaboration

You enjoy working with others and you like working as a team player. Communication-

You can speak and write clearly and in a confident manner. Emotional Intelligence

You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness-

You are able to be open to different ways of thinking and new ideas. Critical Thinking-

You are able to think logically when making decisions. Solution Orientation-

Having a forward thinking mindset focused on resolving challenges. Entrepreneurship-

Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer

Please be vigilant against job scams. Teleperformance will

never

contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer

Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

Recruitment Consultant (Trainee Level) Belfast City Centre Location

Competitive Base Salary + Uncapped Commission (Up to 35%)

Ready to kickstart a high earning career? Want a role where your effort directly impacts your salary?

Reperio Human Capital is hiring ambitious, competitive individuals who want to build a career in one of the fastest-growing consultancies in Belfast.

We’re a specialist IT recruitment firm with offices in Belfast, Dublin and the USA, partnering with leading tech companies, global banks, and the hottest start-ups in Ireland. We’re a smaller consultancy, but we’re ambitious & we’re scaling fast and we want people who are hungry to grow with us.

What You’ll Be Doing

Recruitment is a sales driven role where you’ll be building your own business within ours.

• Become a specialist in a niche IT market - own it, and dominate it
• Build a client base from scratch, create opportunities, and develop long term relationships
• Source, pitch, negotiate and close - you’ll run the full 360 recruitment process
• Manage your pipeline: adverts, calls, leads, interviews, offers
• Hit targets, smash KPIs and reap the rewards

If you’re competitive, confident, and love the idea of building your own success story, you’ll thrive here.

What We’re Looking For

• At least 6 months’ experience in sales or a customer-facing role
• Money motivated, target driven, resilient - someone who pushes harder when things get tough
• Excellent communication skills and confidence speaking to decision makers
• Ambition to develop fast and progress your career
• Big personality, positive attitude, and a willingness to learn

Recruitment experience isn’t required - we’ll train you from day one. What matters is your mindset.

What You’ll Get

• Uncapped commission - top performers take home serious money
• Competitive base salary + bonus opportunities
• Clear, rapid career progression (trainee - consultant - senior - principal / team lead)
• Monthly incentives & sales competitions
• Lunch clubs & annual teambuilding opportunities (Nashville, Miami, Barcelona, Malaga, Palma)
• Life assurance & healthcare scheme
• A buzzing, social, high-performance team environment
• Modern city-centre office with free onsite gym, fresh coffee, fruit, soft drinks & a fully stocked beer fridge

If you’ve got the drive, ambition and appetite to succeed, we want to hear from you.

Apply via the link or contact Jess at Reperio Human Capital.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Love creating a great first impression? Highly organised, detail-focused, and confident with clients? Looking for a role where you can combine showroom experience, client service, and brand support?

If so, this could be the perfect next step.

AtIncline Space, you’ll be the face of a growing, design-led commercial interiors business, taking ownership of our showroom experience and helping ensure every client interaction reflects the quality of our brand and promoting our story online

What’s in it for you?

• £28,000 basic salary
• Bonus scheme with OTE of £34,000+
• A visible, client-facing role with real ownership
• The chance to join a growing, design-led business
• Excellent benefits package

About the role

This is a varied, hands-on role at the heart of our business.

You’ll be responsible for creating a warm, professional, and polished experience for every client visiting or contacting the showroom. You’ll also help support our day-to-day brand presence through CRM, social media, and marketing activity.

This role would suit someone who enjoys working with people, takes pride in presentation, and loves keeping things organised and running smoothly.

What you’ll be doing

• Welcoming clients and visitors and creating a strong first impression
• Managing enquiries across phone, email, and digital channels
• Expert level social media activity and brand visibility
• Coordinating appointments, meetings, and follow-ups
• Keeping the showroom presented to an exceptional standard
• Supporting a smooth and consistent client journey
• Updating and managing information within the CRM system
• Capturing and sharing projects, products, and company updates
• Assisting with ongoing marketing activity

What we’re looking for

• 4-6 years’ experience in a client-facing role
• Experience in a showroom, interiors, hospitality, retail, or similar environment
• Strong communication and interpersonal skills
• Excellent organisation and attention to detail
• Confidence using CRM systems
• Experience using social media for business
• A proactive, positive, can-do approach

Why join Incline Space?

Incline Space is a design-led commercial interiors company delivering workplace environments across the UK and Ireland.

We’re growing, ambitious, and passionate about creating high-quality spaces and strong client relationships. This is a great opportunity to join a business where your role will be visible, valued, and central to the client experience.

Apply now

Please attach your CV to the link provided and Incline Space will be in direct contact.

Our Sales Representativesare vital for our business to grow. You will need to build strong relationships with existing and potential new account holders to gain new accounts through a variety of methods in order to achieve and exceed targets. It is down to our Sales Representatives to ensure that the account base across each of the depots continues to consistently grow and give new customers a full understanding of the Howdens model and how this benefits them.

You will collaborate with the Business Developers and Kitchen Sales Designers to convert sales, ensuring a higher sale per account and more frequent trading is achieved from the account base. You will actively participate in sales meetings chaired by the Lead Sales Representative to Share best demonstrable practices with other Sales Representatives in the Area

Our Sales Representatives have a lot of autonomy within the role. You will be seeking new business opportunities the business where you see fit whilst organising your own diary to develop the customer base in each depot within the territory.

Skills and attributes you need to be a successful Sales Representative:

• Influencing and sales skills
• Customer-focused
• Strong communicator
• Results driven
• Prioritise own workload
• Flexible and approachable
• Thrive in fast-paced environments
• Be a Howdens Ambassador
• Full UK driving license

What you get from us as a Sales Representative:

• Competitive salary
• Company Vehicle - Hybrid/Electric Car
• Monthly depot bonusOTE
• Team incentives and outings
• Competitive Pension Plan with a maximum company contribution of 12%.
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Buy as you earn share scheme

About Howdens:

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the10 Best Big Companies to Work For.

How to apply:

When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

INDTSR

Brook Street Recruitment is partnering with a leading digital marketing business to recruit ambitious, experienced Telesales Account Managers to join a high-performing Belfast team.

If you’re a proven sales performer who thrives on growing accounts, building relationships, and driving revenue, this is an opportunity to retain existing clients while unlocking significant earning potential with new businesses.

Why This Role Stands Out

• Uncapped commission - realistic OTE 50k+
• Proven, in-demand digital products that clients already value
• Clear progression path - the majority of leaders promoted internally
• Incentives that reward performance - including luxury trips

The Role
You’ll manage and grow your own portfolio of customers, acting as a trusted digital marketing advisor. Your focus will be on maximising client ROI, strengthening relationships, and increasing long-term account value.
This is not transactional telesales - it’s consultative selling with real ownership and impact.

Responsibilities

• Managing and developing an existing customer base to exceed retention and revenue targets
• Identifying upsell and cross-sell opportunities across a full suite of digital solutions
• Delivering insightful account reviews, using performance data to drive client decisions
• Building strong, lasting relationships and becoming a go-to partner for your clients
• Creating and executing account growth plans to maximise spend and value
• Collaborating with internal teams to ensure seamless delivery and client satisfaction
• Keeping your pipeline and activity accurately updated in CRM systems

Criteria

• A consistent track record of hitting or exceeding sales targets
• Experience in telesales, account management, or consultative sales
• Strong understanding of digital marketing / online advertising (or the ability to learn quickly)
• Excellent communication skills - able to simplify complex solutions into clear value
• A proactive, resilient, and results-driven mindset
• Strong relationship-building and stakeholder management skills

What’s in It for You

• Basic salary up to 29,000 (DOE)
• Uncapped commission - OTE 50k+
• Gold Award Incentive - luxury 2-day trip to the Algarve
• Career development - structured progression and Aspire training programme
• Exclusive discounts across 900+ retailers
• Wellbeing support - gym discounts, eye care, mental health resources
• Enhanced pension & life insurance
• Employee Assistance Programme (24/7 support)
• A genuinely supportive, high-energy team environment

Working Hours

• Monday-Thursday: 8:30am - 5:00pm
• Friday: 8:30am - 4:00pm
• No weekends

Ready to Take the Next Step?
If you’re a driven sales professional looking for high earnings, career growth, and a portfolio you can truly develop, we’d love to hear from you.

Apply now or send your CV to Colleen Farquharson via the link.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary

• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)

• Cut down on daily expenses - less spent on travel, lunches and workwear

• Ideal for maintaining a work life balance while still being part of a team

• Details

• Start date: Various start dates from June 2026

• Location: Natwest. Belfast City Centre

• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00

• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

*Please note that after successful completion of an assessment an interview via teams will take place\

Firstly, what you get from *us!

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

• We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
• We provide award-winning training, setting you up for success.
• We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
• We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

• Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
• Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

• You love meeting new people and hearing their stories.
• You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
• You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
• You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.

A Day in the Life of an Ipsos Field Market Research Interviewer

Imagine it:

It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm.

You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels.

You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community.

What else makes Ipsos special?

• We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!
• We provide award-winning training, setting you up for success.
• We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone.
• We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability.

Plus, as an Ipsos interviewer, you’ll enjoy access to:

• Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!
• Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness.

This job might be for you if:

• You love meeting new people and hearing their stories.
• You’re comfortable striking up conversations and putting people at ease, even in unexpected situations.
• You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss.
• You’re passionate about your community and want to have a voice in shaping its future.

Sound like a good fit? Apply now and join our team of Market Research Interviewers.