Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date:  15th June 2026

Salary:  £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:  Work from Home

Hours:  Full-Time – 40 hours per week

Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type:  Permanent

Background Checks:  
To keep our customers and colleagues safe, you’ll need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

About the Financial Crime & Fraud Team

Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What You’ll Be Doing

• Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls

• Probing for additional information where required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to £5,000

• Submitting accounts for closure where first‑party fraud concerns are identified

• Triaging cases over £5,000  for escalation

• Safeguarding compromised accounts and taking appropriate action to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post‑investigation actions

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous customer service experience or similar

• Strong investigative, problem‑solving, and decision‑making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-  Doing things well means something to you and you will always strive to improve on your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.

Open-Mindedness-  You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a forward thinking mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with difficult situations and conversations

High levels of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels

Use your problem-solving skills to support our customers, resolve their query and create a positive experience.

Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date:  15th June 2026

Salary:  £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:  Work from Home

Hours:  Full-Time – 40 hours per week

Shifts between 6 :00 am and 18:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type:  Permanent

Background Checks:  
To keep our customers and colleagues safe, you’ll need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

About the Financial Crime & Fraud Team

Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What You’ll Be Doing

• Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls

• Probing for additional information where required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to £5,000

• Submitting accounts for closure where first‑party fraud concerns are identified

• Triaging cases over £5,000  for escalation

• Safeguarding compromised accounts and taking appropriate action to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post‑investigation actions

• Investigate and review payment attempts to ensure customers are not falling victim to a scam

• Reviewing customer accounts and activity to determine if they are committing fraud

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous customer service experience or similar

• Strong investigative, problem‑solving, and decision‑making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-  Doing things well means something to you and you will always strive to improve on your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.

Open-Mindedness-  You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a forward thinking mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with difficult situations and conversations

High levels of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels

Use your problem-solving skills to support our customers, resolve their query and create a positive experience.

Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between 6 :00 am and 18:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

• Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

• Probing for  additional   information where  required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to  £5,000

• Submitting accounts for closure where first ‑ party fraud concerns are  identified

• Triaging cases over  £5,000   for escalation

• Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post ‑ investigation actions

• Investigate and review payment attempts to ensure customers are not falling victim to a scam

• Reviewing customer accounts and activity to determine if they are committing fraud

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous   customer service experience or similar

• Strong investigative, problem ‑ solving, and decision ‑ making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between  8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

• Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

• Probing for  additional   information where  required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to  £5,000

• Submitting accounts for closure where first ‑ party fraud concerns are  identified

• Triaging cases over  £5,000   for escalation

• Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post ‑ investigation actions

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous   customer service experience or similar

• Strong investigative, problem ‑ solving, and decision ‑ making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Associate Recruitment Consultant - Belfast City Centre

Reperio Human Capital is a well-established IT Specialist recruitment consultancy, headquartered in Belfast City Centre, that focuses primarily on the growing technology industry in Ireland and the United States. Reperio now has operations in Belfast, Dublin and the United States (Tampa, Florida), and our teams are continuing to grow across all offices.

Due to ongoing growth and success in Ireland, we’re pleased to be hiring a Trainee-Level Recruitment Consultant to join our team in Belfast. This role will best suit someone enthusiastic and eager to learn, who is confident, professional and financially driven!

Your responsibilities will include-

• Sourcing and headhunting candidates, guiding them through the recruitment process, and creating a pipeline of candidates for current or future job openings
• Staying informed about industry trends, providing market insight and managing expectations (of both your clients and candidates)
• Building and maintaining relationships and generating new leads (through research, cold calling, referrals etc.)
• Representing your candidates to your clients, scheduling interviews and providing appropriate feedback
• Ensuring a seamless recruitment process, and making successful placements for both the candidate and client

Training & Professional Development

• You’ll benefit from our 1:1 training programme, which lasts approx. 8-10 weeks, as well as on-going support and mentoring from your Team Lead
• We want you to do well and as quickly as possible - all promotion criteria will be set out clearly for you from day one, and is performance-based, so you’re in control of how quickly you progress within the business

Why join Reperio Human Capital?

• Structured training plan: 8-10 weeks 1:1 recruitment training and mentoring
• Full autonomy over your own niche market, focusing on the constantly evolving Irish tech industry
• Basic salaries starting at 26,000+ with an extremely lucrative commission scheme on top (offering up to 35% commission each month (allowing you to earn anywhere from 1,000 - 15,000 and above, in commission each month).
• International teambuilding opportunities each year with last year’s locations including Tampa (Florida), Nashville, Dubrovnik & Paris.
• Long-term & exciting career progression opportunities, including opportunities to relocate to our international offices
• Fast tracked & transparent progression scheme, putting your promotion path directly in your hands.
• High reward environment: paid lunch clubs, top performer trips & company incentives
• On-site free gym in the office building, pizza Friday’s, and office treats including our own beer fridge
• Access to our healthcare scheme & life cover, and a health cash plan with subsidised dental, vision etc

For more information about this opportunity, then apply to the link provided or contact Jessica in Reperio.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Job Description:

Our client is looking to appoint an Agriculture Sales Executive to join their dynamic team.

This is initially Maternity Cover with the possibility to be made permanent

Salary: Approx. £30,000 per annumHours: Monday-Friday, 8:00-17:00 (40 hours per week)

A leading UK and Ireland precast concrete manufacturer is seeking a proactive Agriculture Sales Executive to join its Agri Sales team. This full-time role focuses on driving sales growth, managing customer relationships, and promoting a high-quality product range designed for modern farming environments.

Key Responsibilities

• Maximise sales opportunities, convert enquiries into orders, and contribute to achieving sales and gross profit targets.
• Provide accurate pricing and respond to customer enquiries within agreed timeframes.
• Record and manage enquiries through the CRM system and carry out effective follow-up.
• Ensure orders meet agreed profit margins and customer requirements.
• Work closely with Planning, Production, Technical, and Despatch teams to support successful delivery.
• Identify new product and market opportunities in collaboration with senior sales leadership.
• Attend trade shows, exhibitions, customer meetings, and site visits across the UK and ROI.
• Carry out additional duties as required within the scope of the role.

Essential Criteria

• A good level of education and/or practical agricultural experience.
• Strong numeracy, literacy, and a full clean driving licence.
• Previous experience in sales or customer service.
• Professional and confident approach to customer engagement.
• Genuine interest in the agricultural sector and market trends.
• Flexibility to travel within the UK and ROI.
• Strong organisational, communication, and time-management skills.
• Competent IT skills, including Microsoft Office.

Desirable Criteria

• Experience working in a fast-paced office environment.
• Experience travelling for business within the UK/ROI.
• Familiarity with CRM systems or Sage.
• Proven track record of meeting KPIs and targets.

Benefits

• 30 days annual leave
• Pension scheme
• Company sick pay
• Private healthcare scheme
• Life insurance
• AXA insurance discount
• Cycle to work scheme
• Free on-site parking

Are you ready to take your career to new heights?

• Start date: June 2025 (exact start date TBC)
• Location: Natwest/Ulster Bank. Belfast City Centre - office based training and grad bay (7 weeks). Hybrid once training complete. Great public transport links!
• Salary: £12.60 p/h, £26,208.00 p/a
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 01:00
• Training Duration: 3 weeks training onsite, 4 weeks grad bay onsite
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history.

Description of the Job  
Provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you‘ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you‘ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

We’re also looking for you to demonstrate:

• Excellent communication skills, both verbal and written
• A background of working within a regulatory environment
• Good technology skills with the ability to use Microsoft Office
• A customer focused attitude

What you get from us -

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

#priority

Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities!

Why work with us? Up to

£27,976.00 annual salary

(monthly pay) £1,000 Joining Bonus

(£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID

working options - save on commuting costs with only 2 day’s in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated

Watch this video to see what its like to work for TP in Newtownards! Facebook

Details Start date:

Various dates from May 2026 Location:

Natwest, Newtownards Shifts:

Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements:

Credit, Criminal, Sanctions and Fraud check will be completed.

Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

Please be advised that you will have to complete a face to face interview via teams

Firstly, what

you

get from

us!

Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude

Disclaimer

Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer

Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Are you ready to take your career to new heights?

• Start date: June 2025 (exact start date TBC)
• Location: Natwest/Ulster Bank. Belfast City Centre - office based training and grad bay (7 weeks). Hybrid once training complete. Great public transport links!
• Salary: £12.60 p/h, £26,208.00 p/a
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 01:00
• Training Duration: 3 weeks training onsite, 4 weeks grad bay onsite
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history.

Description of the Job  
Provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. 
 
Key Responsibilities
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you‘ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

• Supporting the bank’s way of working to help as many customers as possible
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you‘ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

We’re also looking for you to demonstrate:

• Excellent communication skills, both verbal and written
• A background of working within a regulatory environment
• Good technology skills with the ability to use Microsoft Office
• A customer focused attitude

What you get from us -

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

#priority

Payroll Team Leader - Permanent - Belfast - Public Sector - NILGOSC

Your new company
NILGOSC, the administering authority for the Local Government Pension Scheme in Northern Ireland, is a well-respected public sector body responsible for managing the pensions of thousands of members across councils, education bodies and other participating employers. With a strong focus on accuracy, governance and high-quality service delivery, NILGOSC offers a stable working environment, excellent employee support and the opportunity to contribute meaningfully to the pension payments of over 50,000 scheme members. Your new role
As Payroll Team Leader, you will:

• Oversee the monthly and annual pension payroll, ensuring accurate and timely payments.
• Allocate workloads, support the team and monitor performance standards.
• Handle complex queries such as overpayments, re-employment cases and pension benefit calculations.
• Maintain accurate member records and ensure compliance with regulations.
• Train, develop and support payroll staff through coaching, reviews and regular team meetings.
• Manage staffing levels, approve leave and monitor attendance.
• Improve payroll processes, resolve issues and support system or procedure updates.
• Prepare reports, assist with projects and represent the organisation at external events when required.

Payroll Administrator, payroll bureau, payroll processing

Your new company
A well established accountancy practice based in Belfast city centre has a vacancy for a payroll administrator to work within their payroll bureau. This role will be suited to a candidate with previous payroll experience. This is a client-facing role which requires a high level of customer service and relationship building. Having previous experience of working within a payroll bureau would be advantageous, either in a practice or a specialist payroll company.
Your new role Process payrolls from start to finish, including capturing new employees, leavers, terminations, statutory absence, and variable components (such as overtime and bonuses).
Ensure timely and accurate Real-Time Information (RTI) filing and pension uploads.
Handle payroll queries and concerns promptly.

Technical Support Engineer – Boilers & Renewables Job Title: Technical Support Engineer – Boilers & Renewables Job reference Number: (phone number removed) Office Based: Lisburn Basic Salary: £40,000 - £45,000 Benefits: Comprehensive benefit package The role of the Technical Support Engineer – Boilers & Renewables will involve: \* Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps \* The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products \* The remainder of your time offering technical support to internal stakeholders \* Fielding inbound telephone queries and provide appropriate solutions \* Carry out product training and familiarisation for both colleagues and customers \* Prompt and accurate reporting to the Customer Care Manager \* Ensure compliance with health and safety procedures The ideal applicant will be a Technical Support Engineer – Boilers & Renewables with: \* Must have experience within the plumbing, heating and renewables sector \* Would be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however open \* May be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors, \* Positive telephone manor with the ability to resolve customer queries in a professional manor \* IT literate (Microsoft Office) \* Excellent communication skills both written and verbal \* Stable career history Mitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing & Heating, Merchants, Installers, Contractor, Location: Lisburn Office

Aspiring Recruitment Consultant - Belfast City Centre

IT Recruitment Consultant Opportunity (No IT/Tech experience necessary)

Competitive Base Salary & up to 35% commission - completely uncapped, along with additional bonus opportunities, travel incentives and more.

We are seeking an ambitious and highly motivated individual to join our experienced and highly talented, IT Recruitment team.

Our team of IT Recruiters really are at the heart of establishing our reputation as one of Ireland’s leading IT Recruitment Consultancies. The knowledge and expertise that our consultants offer is second to none, which is why our clients consist of some of Ireland’s leading multinationals, banks, software houses & startup firms.

As one of our Trainee IT Recruitment Consultants, your responsibilities will include:

• Using your personality to build trust, communicate effectively and exceed our client and candidate expectations.
• Maximising opportunities through business development techniques, you will grow your impressive portfolio of clients, who will be eager to utilise your skills as a niche IT Recruitment Consultant.
• Identifying, approaching and sourcing potential candidates through a variety of attraction methods as part of the end-to-end recruitment cycle.
• Following your initial training & development programme (tailored to you), you will begin to build your niche market and craft your skills as a Specialist IT Recruitment Consultant.

Essential Criteria

• Previous sales experience is highly desirable (ideally 6 months experience in some form of sales or customer facing environment)
• Excellent relationship building, customer facing and negotiating skills.
• You should have ability to work to tough deadlines, negotiate sales and develop client relationships

In return for your skills and experience, you’ll receive a competitive salary within Recruitment, and a range of unbeatable employee benefits & incentives including:

• Uncapped monthly commission (up to 35% commission every month)
• First year OTE of 30,000 - 40,000+
• Additional bonus opportunities for Trainee Consultants during first 6 months
• Team incentives
• Career progression based purely on performance, with structured career paths
• Indepth Training Programme, tailored to each individual with an onsite Trainer, mentoring and coaching from experienced consultants
• Modern office, fully equipped with an onsite gym & showers
• Regular international travel incentives (e.g. Paris, Palma, Malaga, Amsterdam, Dubrovnik, Munich, Miami) & company away days
• Access to our company Healthcare scheme, Health Cash Plan & Life Cover

For more information, check out our website or contact Jessica at Reperio to discuss the position in confidence.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Trainee/ Graduate Recruitment Consultant - Reperio Human Capital - Belfast City Centre

Why Apply with us?

• Base salaries starting at 26,000 with an uncapped commission structure.
• Full Autonomy to build your own market, you will be working with IT professionals and some of the best companies in Ireland!
• We reward our employees for their hard work and one way that we do this is through travel incentives. Our recent incentives include Tampa, Nashville, Paris and Dubrovnik!
• Extensive training programme to set you up for success.
• Ongoing career development plan with real progression opportunities and an avenue to relocate to our US office.
• Central Belfast office with a free onsite gym, fully stocked beer fridge and office treats including pizza Fridays!
• Access to our life cover and healthcare plan.
• Health cash plan with subsidised vision, dental, private health and life cover.

About us

Reperio Human Capital is a leading IT specialist consultancy, headquartered in Belfast City Centre, that focuses primarily on the growing technology market in Ireland and the United States. We currently have operations in Belfast, Dublin and in the United States (Tampa, Florida).

Our team in Belfast is growing, and we’re pleased to be hiring a Recruitment Consultant to join us. This is an exciting new role for someone eager to kick-start their recruitment career, working for a well-established organisation where they can expect industry-leading training and rewards.

About the role

• Actively source, engage and screen candidates within your market.
• Carry out high-volume outbound sales activity, this will include BD outreach, cold calling and following up with clients.
• Negotiating terms of business with new clients.
• Understanding specific requirements of the roles you are working on to identify the client’s ideal candidate.
• Reviewing CVs and conducting initial phone interviews to assess candidate suitability.
• Learn your market and build strong knowledge, become the go-to partner for both candidates and clients.
• Presenting candidates to your clients and managing the process from start to finish, sending CVs, scheduling interviews and providing feedback.

If you’re ambitious, competitive and ready to kickstart a career with huge earning potential, apply now via the link, or contact Jessica at Reperio for more information.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Experience: No experience required We are looking for confident and reliable Market Research Interviewers to carry out pre-written, very easy to follow, interviews with residents of Belfast who currently vape or smoke. The interview is about advertising awareness. Each interview will last for 8 mins and you will be paid 10 per each complete. The minimum number of completes people are achieving is 2 per hour and the max is 4 per hour. You will be paid 10 per complete not per hour. You will be responsible for conducting interviews following structured questionnaires and ensuring accurate, unbiased responses. Key Responsibilities Conduct face-to-face interviews Follow questionnaires and research guidelines precisely Record responses accurately and professionally Represent the company positively when engaging with respondents Meet project deadlines and response targets About You Excellent communication and interpersonal skills Confident speaking with a wide range of people Reliable, punctual, and professional Good attention to detail Comfortable using tablets, smartphones, or computers for data collection Previous market research or interviewing experience is an advantage, but not essential. What We Offer Flexible working hours to suit your availability Opportunity to work on a variety of interesting research projects

We’re looking for a driven, hands-on field sales professional who enjoys building relationships, developing accounts, and growing business across a defined regional territory.

This role sits within a leading international business and is best suited to someone with solid B2B or field sales experience who is looking to take the next step in their commercial career. You’ll be trusted with real responsibility, ownership of your territory, and the opportunity to develop within a high-performing sales environment.

Success in this role comes from energy, consistency, curiosity, and strong customer engagement in the field, supported by effective collaboration across internal teams.

What You’ll Be Doing

• Develop and grow trade and DIY accounts across Northern Ireland and the Republic of Ireland
• Proactively win new business through regular field-based customer engagement
• Build strong, long-term relationships with distributors, merchants, and end users
• Manage your territory with autonomy, commercial focus, and accountability
• Work closely with internal teams including supply chain, customer service, and marketing to deliver a seamless customer experience
• Support pricing discussions, product positioning, and local commercial initiatives
• Identify opportunities to grow existing accounts and expand market presence

What We’re Looking For

• Experience in field sales, account management, or B2B territory-based roles
• A proven ability to build relationships and grow accounts over time
• Strong commercial awareness (pricing, margin, opportunity identification)
• Confident communicator who enjoys face-to-face customer interaction
• Self-motivated, resilient, and comfortable working independently in the field
• Full driving licence (essential)
• Willingness to travel extensively across Northern Ireland & Republic of Ireland (essential)

We are open to candidates from backgrounds such as:

• Trade / wholesale / industrial supply
• FMCG field sales
• Construction materials / building products
• DIY retail / merchanting
• Automotive or other territory-based B2B sales roles

What This Role Offers

• Competitive base salary + performance-based commission
• Company car, fuel card, and full travel support
• 9% pension, private medical & dental cover, life assurance, income protection
• Structured onboarding and ongoing development within a global organisation
• Opportunity to build a long-term career in a commercially focused field sales role

Why This Role?

This is a field-based, customer-facing sales role for someone who enjoys being out with customers, building relationships, and growing accounts through consistent activity.

If you’re someone who still enjoys winning business in the field and developing your territory day to day, this is a strong opportunity to step into a high-impact role with real ownership and development potential.

Trainee Recruitment Consultant - Belfast
Location: Belfast City Centre
Salary & Perks: Competitive base + uncapped commission (up to 35%), trainee bonuses, international incentives, healthcare & life cover, onsite gym

Why This Role?
If you’re ambitious, driven, and ready to build a high-earning career, this is your launchpad. You’ll join a fast-growing IT recruitment consultancy with offices in Belfast, Dublin, and the US, working with some of Ireland’s top tech companies and global clients. We provide industry-leading training, real career progression, and rewards for effort-whether that’s hitting targets, closing deals, or building your own market.

What You’ll Do:

• Source, engage, and manage top IT talent.
• Build your own client portfolio using proven business development techniques.
• Manage the full recruitment process from start to finish: pitching, negotiating, and closing.
• Learn your market inside out to become the go-to consultant for both clients and candidates.
• Hit targets, earn uncapped commission, and grow your career fast.

What We’re Looking For:

• 6+ months’ experience in sales or customer-facing roles is ideal, but drive and ambition matter most.
• Strong communication and relationship-building skills.
• Competitive, resilient, and hungry to succeed.
• Must be able to commute to Belfast.

What You’ll Get:

• Competitive base + uncapped commission (up to 35%)
• Trainee bonuses and team incentives
• Career progression based entirely on performance
• Full training programme and mentoring from top consultants
• Modern Belfast office with onsite gym, showers, and stocked kitchen
• International incentives: Lisbon, Paris, Miami, Palma
• Healthcare and life cover

If you’re ready to launch a career where your effort directly affects your earnings and your growth, apply now or contact Jessica McGuicken at Reperio for more info.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Associate Recruitment Consultant - Belfast City Centre

Reperio Human Capital is a leading IT recruitment consultancy specialising in the Irish and US technology markets, with offices in Belfast, Dublin, and Tampa. We’re growing our Belfast team and are looking for ambitious, driven individuals to start a career in recruitment.

This is a sales-focused role suited to someone confident, competitive, and motivated by performance and earning potential.

What you’ll do

• Manage your own niche IT recruitment market
• Build relationships with clients and candidates
• Carry out outbound sales and business development (cold calling, outreach)
• Source, screen, and interview candidates
• Match candidates to client requirements and manage the full recruitment process
• Present candidates, schedule interviews, and negotiate offers

Training & Progression

• 8-10 week structured training programme with full support
• Hands-on mentoring from experienced consultants and team leaders
• Clear, merit-based promotion path with fast progression opportunities
• Opportunity to relocate to our US office in Tampa

Benefits & Incentives

• Competitive base salary
• Uncapped monthly commission ( 1,000- 15,000+ per month achievable)
• Regular international travel incentives (Tampa, Paris, Nashville, Dubrovnik)
• Performance-based bonuses in your first 6 months
• Modern Belfast city centre office
• Onsite gym, showers, and breakout spaces
• Free snacks, drinks, and regular office socials (e.g. pizza Fridays)
• Healthcare & wellbeing benefits (including life cover and health cash plan)
• High-energy, competitive but supportive team culture

What we’re looking for

• 6+ months experience in a sales or customer-facing role
• Strong communicator with confidence on the phone
• Target-driven and financially motivated
• Comfortable in a fast-paced, competitive environment
• Ambitious and eager to learn

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Reperio Human Capital is one of Ireland’s most reputable and successful niche IT recruitment consultancies.

Specialising in the IT & Software recruitment market, we have positioned ourselves in one of the fastest growing and competitive markets in Ireland and have recently expanded our operation into the USA technology sector.

This is a sales focused role, and we are searching for someone who is confident, professional, and ambitious eager to kick start their recruitment career. The successful person will be someone who thrives working in a competitive & fast paced sales environment.

What you can expect:

As one of our Trainee IT specialist recruiters, you’ll have the responsibility of managing your own niche market.

You will manage the end-to-end recruitment process, and this will require you to network with your clients and IT professionals within your market.

You’ll have the ability to earn commission from day one on top of your base salary and receive on the job training and support through our internal training programme, dedicated internal trainer & your team leader.

Training & Development

• We provide the opportunity to build your career within a dynamic and growing company
• 8-10 week structured training programme with an onsite trainer, which is tailored to you and designed around you.
• Direct mentoring from your team leader, and experienced consultants, who are on hand to provide support and guidance.

Progression Opportunities

• Clear & transparent career progression tracks and promotion opportunities, with achievable targets, designed to help you advance your career within Reperio
• Meritocratic progression structure, which rewards progression and achievements, not length of service
• Additional progression opportunities beyond our Belfast office (such as the chance to permanently relocate to our Florida office)

Incentives

• Competitive base salaries, starting at 25,000, with extremely lucrative commission scheme.
• Uncapped monthly commission ( successful consultants can earn anywhere from 1,000 to 15,000+ commission per month), which offers unrivalled earning potential in the NI market.
• Regular incentives including numerous international teambuilding trip opportunities per year with last year’s locations including Tampa (Florida), Nashville, Dubrovnik & Paris.
• Additional bonus opportunities during your first 6 months as a Trainee Recruitment Consultant (in addition to your commission).
• Sociable and friendly office environment, with regular incentives, & team building events
• Belfast city centre based office equipped with showers & an ultra-modern onsite gym

What else?

• Your activity, effort and intent will all be recognised with a focus on quality, consultative working.
• We don’t believe in micro-managing and all of our Consultants here are encouraged to work autonomously, planning their days and weeks how they see best.
• Be in control of your earnings - our uncapped commission structure offers you the power to hugely influence your take home salary.

To be successful:

• You should have previous experience in a sales or customer facing role (minimum 6 months)
• You will be highly motivated and thrive under pressure
• You should have experience working towards sales targets and KPIs
• You will be an excellent communicator who can present to various stakeholders
• You should be financially motivated

If you’re interested in working with Reperio & joining us as an Entry Level Recruitment Consultant, then apply to the link provided.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

What you will do

Customer Solutions Technicians are field based and are required to carry out Routine Inspections, breakdown repairs and installations of CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service, whilst managing workloads to meet and exceed daily targets and customer expectations. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme.

ADT are the name people trust to protect what’s precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us.

How you will do it

• To check correct functionality of systems including, but not limited to the following:
• To replace all detector batteries where necessary.
• To test panel and back-up batteries, replacing them where necessary.
• To check correct activation of the warning sounders.
• To check the system is able to operate normally on the standby batteries.
• To check correct operation of all detection devices.
• To check correct activation of signaling equipment to the Alarm Receiving Centre.
• To check and clean CCTV and WIFI cameras.
• Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.
• Go the extra mile to deliver a high-class customer experience by providing a high standard of customer service. Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.
• Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviors (in accordance with Johnson Controls values).
• To liaise with the service bureau in line with the Company requirements and procedures.
• Accurately complete details of work on the Mobile Data Device according to work instructions and codes of practice if necessary.
• Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets.
• Able to undertake other reasonable duties as requested by line manager.

What we look for

Essential

• Full UK manual driver’s license.
• Have the ability to carry and climb ladders and to work at height.
• Have practical skills to work with hand and power tools.
• Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work by returning faulty and unused equipment for correct disposal.
• Be available to work on a Rota based on-call shift
• Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
• Have excellent communication, relationship building skills and able to exceed customer expectations.
• Be familiar with the use of technology like smartphones, tablets and PCs.
• A security check will be conducted once an offer has been made to the successful candidate.

Preferred

• Electrical experience/qualifications.
• Previous experience in installing/servicing in a residential environment.

What we offer

• Basic salary plus bonus
• Pension
• Company van, tools, uniform
• iPad + Company Phone
• Personal Career development
• 25 Annual Holidays + Bank holidays

#LI-Remote

#GOSIA

Reperio Human Capital is one of Ireland’s most reputable and successful niche IT recruitment consultancies.
Specialising in the IT & Software recruitment market, we have positioned ourselves in one of the fastest growing and competitive markets in Ireland and have recently expanded our operation into the USA technology sector.

This is a sales-focused role, and we are searching for someone who is confident, professional, and ambitious to kick-start their recruitment career. The successful candidate will thrive in a competitive and fast-paced sales environment.

What you can expect

As one of our Trainee IT specialist recruiters, you’ll have responsibility for managing your own niche market.

You’ll have the ability to earn commission from day one on top of your base salary, and receive on-the-job training and support through our internal training programme, dedicated internal trainer, and your team leader.

Training & Development

• Opportunity to build your career within a dynamic and growing company
• 8-10 week structured training programme with an onsite trainer, tailored to you
• Direct mentoring from your team leader and experienced consultants, who provide ongoing support and guidance

Progression Opportunities

• Clear and transparent career progression pathways with achievable targets
• Merit-based progression structure rewarding performance, not length of service
• Additional progression opportunities beyond our Belfast office, including the potential to relocate to our Florida office

Incentives

• Competitive base salaries starting at 25,000, with an uncapped and highly lucrative commission scheme
• Uncapped monthly commission (successful consultants can earn anywhere from 1,000 to 15,000+ per month), offering significant earning potential in the NI market
• Regular incentives including international team-building experiences, with recent destinations including Tampa (Florida), Nashville, Dubrovnik, and Paris
• Additional bonus opportunities during your first 6 months as a Trainee Recruitment Consultant (on top of commission)
• Sociable and friendly office environment with regular incentives and team-building events
• Belfast city centre-based office equipped with showers and a modern onsite gym

What else?

• Your activity, effort, and intent will all be recognised, with a strong focus on quality and consultative working
• We do not believe in micro-management; consultants are encouraged to work autonomously and structure their own days and weeks
• You are in control of your earnings - our uncapped commission structure gives you the ability to significantly influence your take-home salary

To be successful

• Previous experience in a sales or customer-facing role
• Highly motivated and able to thrive under pressure
• Experience working towards sales targets and KPIs
• Excellent communication skills with the ability to present to various stakeholders
• Financially driven and motivated by earning potential

If you’re interested in working with Reperio and joining us as an Entry Level Recruitment Consultant, please apply via the link provided.

Reperio Human Capital acts as an Employment Agency and an Employment Business.