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Customer Success & Account Management Jobs
Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Commercial Account Handler
Howden
Multiple locations
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve

objectives.

About you:

  • You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is

comprehensive and accurate to support the quoting process

  • You must have the ability to build and maintain strong relationships with internal stakeholders, clients and

external contacts to ensure we meet expectations and compliance standards

  • You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst

exceeding customer expectations and meeting FCA requirements.

  • You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a

  • Commercial Account Handler and become further your professional qualifications.

  • You have the ability to process data promptly and accurately on relevant systems in order to support and improve

high levels of client service, internal process execution and to facilitate informed analysis

Rewards:We believe that great work and dedication should be rewarded, that’s why we offer:

  • 22 days holiday (plus bank holidays), increasing through length of service
  • A set of core benefits, designed with your health and financial protection in mind:
    • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
    • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
    • Contributory pension scheme - 5% employer contribution and 5% employee contribution
    • Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
  • Access to a host of lifestyle and financial benefits that you can choose from:
    • Discounts on gym membership across the UK
    • Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
    • Access to a range of insurance polices through Howden at discounted rates
    • Access to hundreds of high-street retailer discounts
Multimedia Sales Executive
Woking News & Mail
Woking
Hybrid
Graduate - Junior
£22,381
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are looking for a Sales Executive to join our Woking team.

This exciting opportunity will see you working as a Multimedia Sales Executive with respected local news company, Woking News & Mail, part of the Tindle Newspapers group.

The role offers a competitive salary, uncapped commission, along with 25 days holiday per annum plus bank holidays, pension and enhanced sick leave.

Your key responsibilities:

  • Working to your own targets; you will also be part of a dynamic team
  • Identifying and developing your new clients as well as maximising and strengthening relationships with your existing advertisers
  • Monitoring the marketplace and keeping abreast of all developments and client activity - you will be ready to make changes and recommendations as the ever-changing environment requires

Role requirements:

  • Some sales experience is essential, as is the ability to work to deadlines and to thrive in a target-driven environment
  • Excellent communication skills - essential
  • Confidence and motivation with a can do attitude
  • A passion for delivering exceptional customer service
  • Full driving licence - essential

Job Type: Permanent, Full-time

Benefits:

  • 25 days holiday per annum plus bank holidays
  • Company pension
  • Sick pay

Ability to commute/relocate:

  • Woking GU21 2EP: reliably commute or plan to relocate before starting work (required)

Experience:

  • Sales: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: Hybrid remote in Woking GU21 2EP

Land Rover Sales Executive
Sytner
Knutsford
In office
Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission.

Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.

Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it’s crucial you get the service right first time and every time.

Interested? Read on for what we are looking for

About the role

Sytner Land Rover Knutsford have an exciting opportunity available for an individual who comes from some form of customer service or sales background.

As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car.

Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

On top of your salary you will also receive subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

About You

You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service.

A full and valid UK driving licence will also be of benefit.

Please note you may be asked to attend an assessment centre.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Motor Trade Account Handler
NJR Recruitment
Stockport
Hybrid
Junior - Mid
£35,000 - £40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary: £35,000 - £40,000 plus Benefits Are you an experienced Account Handler with commercial insurance experience and a strong focus on Motor Trade? This is an exciting opportunity to join a well-established insurance business that values technical expertise, offers career development, and provides a collaborative and professional working environment. The Account Handler role: As a Motor Trade Account Handler, you will support a portfolio of Motor Trade clients, ensuring their commercial insurance needs are handled efficiently and accurately. • Client Servicing: Work closely with Account Executives on quotes, renewals, and policy adjustments for Motor Trade clients. • Policy Management: Maintain accurate commercial client records, process documentation correctly, and ensure all financial transactions are recorded. • Relationship Building: Build strong relationships with motor dealers, garages, recovery operators and other Motor Trade businesses, providing tailored advice and guidance. • Cross-Selling: Identify gaps in cover or additional requirements to ensure clients are fully protected. • Ongoing Support: Handle mid-term changes efficiently and assist with claims support as needed. What we are looking for: • Previous experience in commercial insurance account handling with a focus on Motor Trade. • Strong communication skills and a proactive, client-focused approach. • Excellent attention to detail and the ability to manage multiple priorities. • Collaborative mindset with a commitment to delivering high-quality service. • Solid understanding of Motor Trade insurance products, policy structures and client requirements. What's on offer: • Competitive salary up to £40,000 plus benefits. • CII qualification support. • Hybrid working options once settled in. • Ongoing training and development. • Company pension contributions. If you're an experienced commercial insurance Account Handler with a Motor Trade focus looking to progress your career within a supportive and growing team, we'd love to hear from you. For more information, please contact one of our specialist consultants, quoting job reference NJR16248.

Commercial Account Handler
NJR Recruitment
Manchester
In office
Junior - Mid
£30,000 - £40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Commercial Account Handler - Manchester

Competitive Salary plus Benefits

Do you have experience working in the commercial insurance industry and want to take the next step in your career?

This is a fantastic opportunity to join a friendly and supportive team in Manchester, where you’ll be valued for your contribution and encouraged to develop your skills further.

As a Commercial Account Handler, you’ll play a key role in supporting a portfolio of clients, building strong relationships, and providing trusted advice on their insurance needs. In this role you’ll be working alongside a team that’s professional, approachable, and genuinely enjoys what they do.

Responsibilities of the Commercial Account Handler:

  • Manage and support a portfolio of clients, acting as their main point of contact.
  • Provide advice and solutions to meet clients’ insurance requirements.
  • Handle queries promptly and professionally, ensuring a smooth and efficient service.
  • Build long-term relationships through excellent communication and care.
  • Work closely with colleagues to deliver outstanding service and results.

What we are looking for:

  • Previous experience working within commercial insurance is essential.
  • Confident communicator with strong customer service skills.
  • Proactive, organised, and comfortable working in a fast-paced environment.
  • Positive, adaptable, and a genuine team player.
  • Keen to continue developing and gaining professional qualifications (CII/ACII support provided).

Benefits of the role:

  • Competitive salary dependent on experience.
  • 26 days’ holiday plus bank holidays.
  • Opportunities to progress across the wider group.
  • Support to gain CII or ACII qualifications.
  • Pension scheme.
  • 24-hour wellbeing support.
  • One paid volunteering day each year.
  • Recognition through the company’s Spotlight Awards.

If you’re looking for a role where you can build great relationships, be part of a supportive team, and continue growing within the insurance industry, we’d love to hear from you.

For more information, please contact one of our specialist consultants and quote job reference NJR16130

New Business Account Executive
NJR Recruitment
Stockport
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary is negotiable, depending on experience.

An exciting opportunity has arisen to join a respected independent insurance brokerage that continues to grow its commercial presence. Known for its professional yet personal approach, the business combines strong market knowledge with a collaborative team culture. This role offers the chance to take ownership of your success and develop within a supportive and dynamic environment.

Responsibilities of the New Business Account Executive:

This role will focus on driving new business growth and building trusted relationships with clients.

  • Client acquisition: Proactively identify and pursue new business opportunities through self-generated leads, as well as following up on group-provided introductions.
  • Relationship management: Build and maintain strong relationships with clients, delivering tailored solutions that meet their insurance needs.
  • Collaboration: Work closely with account handlers to ensure a smooth onboarding process and consistent service delivery.
  • Retention: Manage the ongoing servicing of your accounts, including mid-term and renewal meetings, supported by a dedicated account handling team.
  • Negotiation: Secure competitive terms through effective negotiation with insurers and partners.
  • Compliance: Maintain awareness of regulatory requirements and ensure all activity aligns with internal and external standards.
  • Reporting: Provide updates on new business activity, performance, and market trends.

Requirements:

  • Proven experience in commercial insurance, with strong technical understanding across multiple classes of business.
  • Track record of success in a target-driven environment, with the ability to develop and convert new opportunities.
  • Excellent communication skills and the ability to build lasting relationships with clients and insurers.
  • Strong market knowledge and established insurer relationships.
  • Proactive, driven, and confident working independently as well as part of a wider team.
  • Industry qualifications (such as Cert CII or above) are desirable but not essential.

Benefits of the role:

  • Competitive salary and attractive bonus structure.
  • Clear opportunities for progression within a growing and secure business.
  • Collaborative and professional working environment.
  • Generous holiday allowance.
  • Death in service cover (x4 salary).
  • Company pension scheme.
  • Sickness policy.
  • Top-tier mileage allowance.
  • Support with professional qualifications.

This is an excellent opportunity for a motivated Account Executive to take ownership of their success within a forward-thinking brokerage that values expertise, quality, and client care.

If you’re ambitious, proactive, and looking for your next challenge, we’d love to hear from you.

Ready to make your move? Apply today!

If you’re looking for a fresh challenge within a dynamic brokerage that values its people, invests in their growth, and supports a healthy work-life balance, we’d love to hear from you!

For more information, please contact one of our specialist consultants aand quote job reference NJR16139.

New Business Account Executive
NJR Recruitment
Manchester
Hybrid
Mid - Senior
£80,000 - £110,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

A forward-thinking global insurance brokerage is looking to appoint an experienced New Business Account Executive within their Real Estate team based in Manchester. With a modern, people-first culture, this business prides itself on doing things by the book - offering expert advice across commercial markets while empowering its team to work flexibly and autonomously.

This opportunity focuses on new business within Real Estate Insurance, giving you a chance to build your own portfolio, develop long-term relationships with clients you choose to work with, and make a tangible impact on the growth of the business. You’ll be supported by a dedicated team and given the tools, autonomy, and trust needed to thrive.

The New Business Account Executive Responsibilities:

  • Build a new portfolio of Real Estate clients, targeting commercial property owners, landlords, managing agents, and investors.
  • Lead all new business activity - sourcing prospects, generating opportunities, and converting leads into long-term clients.
  • Take ownership of client engagement, delivering a professional, consultative approach tailored to each client’s risk profile.
  • Work closely with internal teams who provide warm leads, inbound enquiries, and marketing support.
  • Deliver bespoke insurance solutions by understanding each client’s operations, properties, and coverage requirements.
  • Benefit from experienced Account Handler support, allowing you to focus on client development and relationship building.

Our Ideal New Business Account Executive:

  • Strong commercial insurance experience, with Real Estate Insurance exposure.
  • Proven success in winning new business and developing client relationships.
  • Solid technical understanding of Property risks and insurance solutions.
  • Confident in client-facing work, with the ability to build rapport quickly.
  • Self-motivated, commercially minded, and able to work independently.

What’s on Offer:

  • Base salary of £80,000 - £110,000 depending on experience.
  • Pension Contributions.
  • Private Medical Insurance.
  • Life Assurance.
  • Season Ticket Loan.
  • Cycle to work scheme.
  • Study assistance and support for professional development.

Ready to Make an Impact?

If you’re a passionate New Business Executive who specialises in Real Estate insurance and want to get your teeth into a unique opportunity, we’d love to hear from you!

For further information please contact one of our specialist consultants and quote job reference NJR16264.

General Manager
Premier Technical Recruitment
Gloucester
In office
Senior - Leader
£60,000 - £70,000
RECENTLY POSTED

Gloucester and surrounding area

To c 60k + generous benefits - OTE up to 70k

Our highly successful automotive sector client is looking for a General Manager to be responsible for the Gloucester site, ensuring the service department continues to deliver the highest levels of customer service and satisfaction while maintaining oversight of parts and sales to guarantee site productivity and profitability.

As General Manager, you will have a strong background in the service area of the automotive industry but will also drive operational excellence across parts and sales functions, working with the departmental managers and developing, motivating and leading high performance teams committed to the success and growth of the site.

Responsibilities for this varied and challenging General Manager role will include (but not be limited to):

  • Leading and inspiring the team on site to deliver the highest levels of customer service and achieve site and individual goals, whilst taking responsibility and accountability for the site and its success.
  • Monitoring compliance with all statutory regulations and ensuring both company standards and those of the manufacturers it maintains and sells are being met.
  • Controlling all aspects of cost management for service department and site costs and overseeing workshop scheduling and resource allocation in order to meet customer needs and business targets.
  • Working with managers of various departments to ensure a joined up, positive approach to teamwork and customer service, and liaising with various departments across the business, such as marketing and IT, to uphold company values and ensure correct processes and policies are followed.
  • Ensure site and departmental KPIs are met, through robust leadership and a hands-on approach, whilst leading and developing apprentices and managing, coaching and motivating employees to ensure a high-quality team of staff.
  • Together with employees, establishing business objectives and personal development goals, and monitoring performance against agreed targets.
  • Building strong working relationships with customers.
  • Undertaking Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
  • Ensuring all health and safety policies are followed and upheld, including risk assessments and H&S eLearning.

It is envisaged that the successful candidate will demonstrate extensive motor industry experience, ideally gained in an Aftersales position at management level, along with comprehensive knowledge of the operational running of a workshop and associated business administration. You will be exceptionally organised - ensuring you always know how the team and site are performing, and skilled in leading by example and able to delegate effectively to add value to your teams and the business. With a thorough knowledge of customer and market analysis, marketing initiatives and customer satisfaction, you will essentially be experienced inpeople management, particularly in terms of achievement through teams, with a Leadership style that is both highly visible and hands on.

Contact the Executive Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.

Account Support Executive
Randstad Sourceright
Northampton
Hybrid
Graduate - Junior
£27,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Account Support Executive

Location: Northampton (Hybrid)

Duration: Until end of July 2026 with potential to be extended until December 2026

Salary: £27k PA

Overview:

Randstad Sourceright has teamed up with a global financial services organisation and we are looking for bright, enthusiastic, and motivated individuals to join the team as a Sales Support Executive. This role will be based out of the Northampton office.

The successful candidate will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience, and will work alongside multiple areas of sales that could include Account Development, Corporate Sales and Partnerships to deliver these key results.

Responsibilities:

  • Develop and maintain relationships with Account Development Managers and Corporate Sales Managers.
  • Proactively manage customer operational issues / requests for information / MI - taking ownership and ensuring delivery.
  • Monitor level of customer service and satisfaction based on CSAT and the client’s internal satisfaction surveys.
  • May be required to act as a product champion, liaising with representatives from other internal teams to provide expertise in their area.
  • Produce reports of various nature and from various sources on the activity of Professional Services, to provide business intelligence to management and visibility to other teams.
  • Potential to support some mid-size implementations with Corporate Sales Manager.
  • Identifying and recommending appropriate actions to resolve any issues that have the potential to stall implementation.
  • Working with New Business managers within the Corporate Sales teams to manage all operational aspects, engagements and processes within the implementation process.
  • Support the wider Enablement teams on achieving the best results for key objectives.
  • Liaise with team members and other colleagues to obtain data for reports.
  • Take the appropriate decision and prioritisation calls to ensure the timely delivery of the role’s activities.
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements.

Essential Skills:

  • Communication Skills
  • Prioritisation Skills
  • Relationship Building Skills
  • Customer Service/Sales Skills
  • Basic IT/PC Knowledge

What we offer:

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalised to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Car Sales Executive
Perfect Placement
Gloucestershire
In office
Junior - Mid
£21,000 - £53,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a reputable dealership group in North Bristol as a New/Used Car Sales Executive. Our client, a well-established franchise-approved dealership under an award-winning dealer group, is seeking a driven and experienced sales professional to enhance their dynamic team. This is an excellent opportunity for a motivated individual to develop their career within a successful automotive business.

Benefits:

  • Competitive basic salary of 21,000 with uncapped commissions and bonuses, offering an on-target earnings of 53,000+ per annum based on sales of 170 units annually.
  • Guaranteed average five-day, 45-hour week on a three-week rota, providing consistency and work-life balance.
  • Personal company car, enabling mobility for work-related travel.
  • Access to a comprehensive benefits platform, including an employee support programme and discounted vehicle parts and servicing.
  • Full in-house and manufacturer-accredited training to support ongoing professional development.
  • 31 days annual holiday (including bank holidays) plus an additional day off in lieu for Sundays worked.
  • Workplace pension scheme and life insurance for financial security.
  • Opportunities for long-term career progression within a family-run business that has recently been awarded the Dealer Group of the Year for six consecutive years.

The responsibilities of a car sales executive include selling new and used vehicles, building strong customer relationships, and providing expert guidance on finance products, warranties, and vehicle features. The role requires keeping customers informed about delivery timelines, resolving queries, and ensuring a positive experience throughout the sales process. You will also be responsible for explaining aftersales support and facilitating a seamless customer journey.

Requirements:

  • Recent or current experience in car sales, ideally within a franchise-approved dealership. Candidates from a used car background will also be considered.
  • Proven success in meeting or exceeding sales targets.
  • A strong desire to produce results and build lasting customer relationships.
  • Brand-focused attitude with the ability to work independently and proactively seek sales opportunities.
  • A valid UK driving licence with minimal points.
  • Excellent communication and organisational skills.
  • A genuine passion for the motor trade and delivering outstanding customer service.

This is a fantastic opportunity for a committed car sales executive to join a respected dealership, offering excellent earnings, ongoing training, and clear career progression. If you have the experience and drive to succeed in this role, we encourage you to apply for the position of car sales executive today.

To apply, please contact Hamish Lowrie at Perfect Placement. We are a specialist automotive recruitment agency with a strong reputation for connecting skilled professionals with leading dealerships across the UK. We look forward to receiving your application.

Area Sales Manager - Roofing and Waterproofing
Mitchell Maguire
Essex
In office
Mid - Senior
£45,000 - £50,000
RECENTLY POSTED

Area Sales Manager Roofing and Waterproofing Job Title: Area Sales Manager Roofing and Waterproofing Industry Sector: Roofing, seamless waterproofing, cold applied, liquid systems, polyurethane, PMMA, refurbishment, new build, roofing merchants and builders merchants Area to be covered: North and east of London & East Anglia Remuneration: £45,000-£50,000 Basic Neg. £70,000 Uncapped OTE Benefits: Fully expensed Car & Benefits The role of the Area Sales Manager Roofing & Waterproofing systems will involve: • Field sales position selling a manufactured and exclusively distributed range of cold applied, liquid waterproofing systems • 80% of your time stimulating demand by selling into roofing contractors • 20% managing relationships with roofing merchants and builders merchants, circa 12 branches on the territory, as all sales go via the distribution channel (key branches include; Enfield, Rainham and Walthamstow) • Initially new business development position with managing existing business (c. £600,000) • Will be an element of some warm leads via roofing merchants and builder s merchants • Year one new business target circa £250,000, + £600,000 existing • Weekly and quarterly reporting • Typical order values £5,000-£10,000 • Circa 30% domestic, 70% commercial/ industrial projects The ideal applicant will be an Area Sales Manager Roofing & Waterproofing systems with: • Proven track record of field sales within the roofing industry, ideally flat roofing • Must have sold into roofing contractors • Open to distribution +/or merchant sales backgrounds as well as Contracts Managers looking for field sales roles • Specific cold applied, waterproofing system knowledge is not essential (full product training will be provided) • Knowledge of the construction sector • Ability to inspire confidence, develop and sustain relationships with customers including roofing contractors and roofing/ builders merchants • Self-motivated and autonomous • Ability to communicate clearly, both verbally and through reporting Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client and candidate expectations again and again. Our core focus is within the Roof refurbishment, Roofing, Waterproofing, Single Ply, Waterproof membranes, Bitumen membranes, Structural Waterproofing, Cold Liquid Applied Systems, Green Roofs, Concrete Repair and Damp Proofing Membranes

Partner Recruitment Advisor/PA
Law Support
London
Hybrid
Junior - Mid
£46,000 - £56,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are currently recruiting on behalf of a leading global law firm, to assist them in their search for a new Recruitment Advisor to work as part of their busy Partner recruiting team on a 12-month fixed-term contract basis.

This is a fully involved position, working as part of the collaborative and fast-paced team, whereby the successful applicant will be responsible for providing administrative support to the lateral recruiting process, and will enjoy great exposure across the business.

Responsibilities will include:

  • Supporting administrative processes including coordinating candidate interviews, preparing and distributing business case materials, and collating interview feedback.
  • Drafting business cases, meeting slides, LPQs, EC dossiers and other documents.
  • Liaising with external recruitment agencies on candidate submissions, ensuring CVs are logged and circulated timely and appropriately.
  • Coordinating candidate meetings and attending video interviews.
  • Coordinating travel for Partner candidates and assisting with onboarding.
  • Addressing queries and updating stakeholders.
  • Preparing agency search agreements and relevant invoicing and expense management.
  • Performing ad hoc work and projects as necessary.

The firm are offering a highly competitive salary range of £46-56,000, and hybrid working arrangements are in place.

Suitable candidates will have gained prior legal recruitment experience, ideally within a law firm, although professional services environments will also be considered. We are seeking applicants with exemplary communication, attention to detail, drafting, diary management, and organisation skills, so the role could potentially suit candidates with a strong secretarial skill set too.

Please do not delay in applying; applications are being welcomed now, for immediate review, in order for the interview process to commence asap.

Successful applicants will be contacted by US Law Support and provided with full details.

Senior Commercial Account Handler
Lawes Consulting Group
London
In office
Senior
£45,000 - £55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Senior Account Handler - Commercial

Salary - Circa £55k

Location: London Full-Time Permanent

We are seeking an experienced Senior Account Handler to join our Broking Operations team. This role combines hands-on technical expertise with mentorship and collaboration, supporting the delivery of exceptional service across a portfolio of commercial clients.

You’ll play a key role in managing complex accounts while helping maintain high operational standards and supporting colleague development.

The Role

  • Manage complex commercial portfolios, including renewals, MTAs, and policy documentation across multiple business lines.
  • Build and maintain strong client relationships, delivering reliable and professional service.
  • Liaise with insurers to secure favourable terms and stay informed on market developments.
  • Work closely with Account Executives to ensure seamless service delivery.
  • Ensure documentation is accurate, compliant, and audit-ready.
  • Provide guidance and mentorship to junior colleagues and support onboarding.
  • Proactively resolve client queries with a solutions-focused approach.

What We’re Looking For

Essential:

  • Strong experience in commercial account handling within insurance.
  • Proficiency in Acturis or a similar broking platform.
  • Broad technical knowledge of commercial products and market dynamics.
  • Excellent organisational skills and attention to detail.
  • Client-focused, collaborative mindset.

Desirable:

  • Experience mentoring or coaching colleagues.
  • Familiarity with regulatory and compliance requirements.

Why Join?

  • Manage a book of commercial business alongside a sales team.
  • Opportunity to support colleague development and influence standards.
  • Clear progression pathways into leadership roles.
  • Supportive, professional, and growth-focused environment.

Contact Expert:

  • Joe Cappalonga, Senior Consultant on
Healthcare Insurance Account Manager
Lawes Consulting Group
London
Hybrid
Junior - Mid
£30,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Healthcare Insurance Account Manager x2

Location: London (with potential hybrid/Manchester options)Salary: £35k+ (dependent on experience)

The Role:

We are looking for experienced account handlers/account managers to work on behalf of a growing broker specialising in the healthcare insurance sector. This role mirrors a insurance account handler position, but with a focus on healthcare insurance. You will manage client portfolios, build strong relationships, and ensure excellent service delivery.

This is an excellent opportunity for account handlers working in any line of insurance - commercial, personal lines, or other sectors-who want to move into a specialist healthcare insurance market.

Key Responsibilities:

  • Manage a portfolio of healthcare insurance clients as the main point of contact on behalf of the broker.
  • Maintain high levels of client satisfaction and develop long-term relationships.
  • Work closely with internal teams to deliver tailored solutions for clients.
  • Identify opportunities to grow accounts and support business expansion.
  • Assist with onboarding and development of new consultants where required.

Skills & Experience:

  • Experience as an account handler or account manager in an insurance broker environment.
  • Strong relationship management and communication skills.
  • Organised, proactive, and able to work in a fast-paced environment.
  • Experience from any line of insurance is welcome; training will be provided for healthcare sector knowledge.

What’s on Offer:

  • Competitive salary £35k+ (dependent on experience)
  • Career development and progression opportunities
  • Work on behalf of a growing broker specialising in healthcare insurance

Contact Expert:

  • Charlie Prosser, Senior Consultant on
  • Email:
Commercial Account Handler - SME
Lawes Consulting Group
High Wycombe
In office
Junior - Mid
£40,000 - £42,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: SME Commercial Account Handler

Location: High Wycombe

Salary: £40,000 - £42,000 per annum

We are currently partnered with a leading name in the market who due to expansion are recruiting for a Commercial Account Handler to join their SME team in High Wycombe.

Responsibilities

  • Collaborate with team members to achieve organizational goals and objectives.
  • Execute tasks with precision, ensuring high-quality outcomes.
  • Identify opportunities for improvement and contribute to process optimization.
  • Maintain clear and professional communication with internal and external stakeholders.
  • Adhere to company policies, procedures, and industry standards.

Qualifications

  • Proven ability to work effectively in a professional environment.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines.
  • A proactive and adaptable approach to work.

Day-to-day

  • Engage in regular team meetings to discuss progress and align on objectives.
  • Complete assigned tasks and projects within established timelines.
  • Provide support to colleagues and contribute to a collaborative work environment.
  • Monitor and report on key performance indicators.
  • Stay updated on industry trends and best practices.

Contact Expert:Sharnia Shevlin, Senior Consultant - London & South on Email:

Rural Sales Executive
Howden
Aberfeldy
Remote or hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Rural Sales Executives sit within the Small Farm Team, providing the first point of triage for all inbound enquiries as well as a broking service for telephone and web sales.

Tasked with, following up enquiries, signposting them to the correct team and on boarding new rural customers, via pro-active client engagement and the timely follow up of inbound enquiries. Required to ascertain the correct client information, broke client insurances and complete transactions that meet the customers Demands and Needs, in a sales driven environment, whilst maintaining a compliant and client centric manner.

Clients

  • Develop strong relationships with clients
  • Ensure transactions are conducted with full transparency
  • Deal with incoming enquiries from clients and agents
  • Behave with all clients (both internal and external) fairly and ethically

Broking/Administration

  • Assist in the creation of comprehensive broking information documents
  • Ensure up to date records are maintained at all times on the Group systems
  • Assist in planning the most appropriate insurance programme for the client’s demands and needs
  • Ensure that all information is passed when required to the appropriate team

Skills and abilities needed to perform role

  • Good level of numeracy and literacy
  • Good communication skills including, written verbal and face to face
  • Able to work independently and use initiative
  • Negotiation and influencing skills(able to sell)
  • Computer literate
  • Resilient and calm under pressure

Knowledge and Experience

  • Experience of a sales environment (preferably telesales)
  • Knowledge or experience of the Rural Sector/Lifestyle (desirable but not essential)
  • 1-2 years experience working in insurance broking sector

Professional Qualifications

  • Maths and English GCSE (or equivalent)
  • Working towards or has attained Cert CII
Account Manager
Employment Specialists Ltd
Ipswich
In office
Mid - Senior
£40,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a highly successful team of Account Managers working at the heart of the Reinsurance market, in this high profile role.

You’ll be the key Contact for major Clients, ensuring their service is First Class by reporting and reviewing all of the teams responsible for the post placement activity.

Your ability to build strong relationships with your Clients will enable le you to make a significant contribution to the business.

As Account Manager your key responsibilities will include:

  • Act as primary contact for Clients across all internal teams
  • Provide a holistic view across the entire servicing value chain
  • Advocate for Clients and represent their interests within the business
  • Partner with MI teams to deliver insightful management information and regular reporting
  • Explore business development opportunities with all parties
  • Build value-added partnerships with strategic markets to improve performance cycle times

To be a successful Account Manager you will demonstrate:

  • Strong knowledge of Reinsurance principles, practices, and procedures
  • Experience working with senior stakeholders in the Reinsurance sector
  • Experience with all aspects of post-placement activities
  • Strong analytical skills with ability to translate data into valued business insights
  • Excellent communication and relationship management abilities
  • Excellent presentation skills and ability to influence decisions at all levels

To discuss this opportunity in complete confidence, please contact Employment Specialists Ltd.

Commercial Account Handler
Elite Staffing Solutions
Somerset
Hybrid
Junior - Mid
£28,000 - £32,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is a dynamic insurance broker with a strong emphasis on culture and creating a fantastic working environment. They are forward-thinking, ambitious, and passionate about developing their people while delivering a professional service with a personal touch. With exciting growth plans in motion, this is a fantastic time to join their team.

They are looking for an experienced Commercial Account Handler with solid commercial insurance experience to join their team in Taunton. This is a full-time, permanent position offering a salary of circa £32,000 per annum, depending on experience and qualifications, with hybrid working available and excellent training and development opportunities.

The Role

This role exists to provide dedicated support to a team of Account Executives, ensuring both new and existing commercial clients receive outstanding service and attention.

You’ll be part of a company that values its people, nurtures talent, and is committed to building a positive and inclusive culture.

Main Responsibilities

  • Provide professional advice on suitable policies and risk management strategies
  • Handle new business, renewals, and mid-term adjustments, liaising and negotiating with clients and underwriters
  • Issue accurate, compliant insurance documentation
  • Assist with claims handling as required
  • Support Account Executives with their workload and client management
  • Deliver exceptional customer service, building and maintaining strong client relationships

The Ideal Candidate Will Have:

  • Experience within agricultural insurance or links to the agricultural community
  • Strong administrative skills and attention to detail
  • A solid understanding of a broad range of commercial insurance products
  • A successful track record in client retention
  • Excellent communication and relationship management skills
  • Knowledge of FCA, DPA, and other relevant regulatory requirements
  • A proactive and team-focused mindset

What’s On Offer

  • Competitive salary
  • Hybrid working arrangements
  • Exceptional training and career development opportunities
  • A supportive, collaborative culture with a focus on employee wellbeing

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Account Manager
Brown & Brown (Europe)
Leicester
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Sawbridgeworth

Package: £Negotiable + Benefits

As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth.

Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues.

The Day To Day:

  • Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines;
  • Ensuring records are fully and properly maintained on Goldmine database;
  • Development of relationships by ensuring face to face meetings are held.
  • Training of clients on basic policy administration;
  • Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations;
  • Timely negotiation of client renewals in accordance with compliance guidelines;
  • Working with new business team to identify target companies and grow sales;
  • Managing and developing underwriter and other professional relationships;
  • Provide management information on renewals on a timely basis;
  • Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events;
  • Adhere to Xenia policies;
  • Refer any matter beyond the level of an individual’s experience or authority to their line manager;
  • Complete a minimum of 15 hours of continuous professional development annually.

The Rewards:

  • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
  • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
  • Full support for your professional development (including fully funded qualifications)

About You:

  • 2+ years experience in Trade Credit Insurance
  • Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals
  • You’ll be able a natural communicator working with colleagues and insurer partners at all levels.
  • Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and
  • You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Commercial Account Handler
Brown & Brown (Europe)
Lutterworth
In office
Mid
Private salary
RECENTLY POSTED

Position: Commercial Account HandlerLocation: LutterworthPackage: Negotiable + Benefits + Bonus

Overview;

We are currently looking for a Commercial Account Handler to join the professional and expanding team at the Lutterworth office.

The position will require servicing of small to medium client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.

Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.

This is a good long term opportunity that will suit an experienced Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.

Day to day:

  • Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
  • Working closely with the account executives on larger cases
  • Building strong relationships with clients and insurers to maximise retention levels.
  • Ensuring documentation and systems are accurate
  • Working in a compliant and timely manner on all cases.
  • Liaising with both internal and external stakeholders.

What’s on offer:

  • Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
  • Strong team environment within a business that are growing year on year and some excellent career prospects.
  • Full support for professional qualifications.

Your experience:

  • Knowledge of commercial insurance broking with exposure to insurance products such as Property, Liability, PI, D & O, Cyber and packaged solutions.
  • Confident in handling new business enquiries, renewals and midterm adjustments for various insurance policies
  • Strong understanding of commercial insurance markets, products, wordings and options
  • Acturis insurance broking software knowledge is an advantage
Recruitment Consultant
Capital R2R Limited
Cheshire
Hybrid
Mid - Senior
£30,000 - £40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Recruitment Consultant - Print and Packaging Sector

Perm role

Hybrid role based from City Centre Chester

1 day wfh

Award winning, independent boutique firm

Salary circa 40k + commission

Commission 25% of everything above threshold

Join an award winning firm, established over 25 years. You will need to have a background in recruitment and be a 360 consultant. You have the backing of a strong brand and an experienced leadership team who believe in adding value and guiding and supporting their consultants.

This is a hybrid role for a recruitment consultant working out of their offices in Chester.

This is an excellent opportunity to join a progressive, fast-growing company with a loyal, experienced team and a good reputation within local and national markets. They have been going for many years and have an excellent reputation in their market. The office is friendly and they have open-ended career paths for an ambitious recruitment consultant.

The Company

  • Friendly and independent.
  • An established and instantly recognisable brand.
  • Close-knit environment and strong team culture.
  • A mature environment where you are responsible for running your own desk without micromanagement.
  • Unlimited options for career development.
  • Relaxed working environment - lots of additional benefits.

The Role

  • Placing candidates across the print and packaging sector.
  • Sourcing and interviewing suitable candidates.
  • Working closely with your clients to develop clients and relationships
  • Business development
  • Working closely with the existing team.

Ideal Candidate

  • Must come from a recruitment consultant background.
  • Can demonstrate a track record of success and achievement.
  • Have the ability to build and grow long-term relationships with both candidates and clients.
  • Team player with ambition.

Applications are dealt with in complete confidentiality.

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