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Overview
Looking for contract Technical Account Management jobs? Explore top IT contract opportunities where you can leverage your skills in client solutions, technical support, and account strategy. Find the latest contract Technical Account Manager roles tailored for tech professionals ready to drive customer success and build strong technical partnerships. Start your search today on Haystack and secure your next contract position!
Senior Systems Accountant - Oracle Implementation
HAYS
West Midlands
In office
Senior
£600/day - £660/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Interim Senior Systems Accountant – Oracle Fusion Implementation

Your new company 
You will be working for a large public sector organisation that is going through an extensive transformation programme including finance and ERP.
Your new role

  • Hold & oversee the design and maintenance of the organisation’s chart of accounts, and financial data structures including cost centres, organisation structure, posting rules, for its Finance Systems.
  • Advise and support in the preparation, reporting and monitoring of revenue / capital budgets and final accounts
  • Responsibility for advising and assisting on the Oracle implementation Programme and Income Management System project to ensure successful delivery.
  • Be a key interface between the Oracle Finance and HR systems team and the chief accountant and Deputy S151. Key Deliverables- Ensuring the finance system and associated systems are accurate, alongside providing timely and robust information to key stakeholders, some of which you may have to identify through proactive business partnering.
  • Provide mappings and analysis of financial structures from the existing system to the re-implementation candidate.
  • Responsible for ensuring that sufficient policy, controls, and documentation are in place and the end-to-end process mapping and documentation of the council finance and people structures are in place and the reporting of them.
  • You will work alongside colleagues providing the technical accounting knowledge of finance systems within the Finance function.
  • Work in collaboration with colleagues on the production of system produced reports, including the production of key data and financial analysis.
  • Support the month and year-end accounts process where required.
  • Ensure BCC finance structures guidance documents, policies and procedures are accurate, up to date and are in line with best practice.
  • Continuous improvement in both systems and finance policy and process will be integral to the role.- Represent the Chief accountant and Finance function in working groups.
    • Monitoring and reconciliation of suspense accounts and clearance of holding accounts.

Monitor and evaluate financial system processes and procedures and ensure compliance with financial regulations and BCC Financial Policies. 
Maximise use of information systems to support the work of the team and the Council’s financial management. 
Responsible for your own Continuing Professional Development as an accountant and to keep up to date with all professional and legal developments consistent with the requirements of the post, ensuring compliance with new developments, appropriate legislation, and Council’s policies and requirements, Standing Orders, and financial regulations. 
To adhere to the Council’s policies, including equal opportunities and health and safety

What you’ll need to succeed 
Ideally a qualified accountant with experience in both financial accounting, chart of accounts and budgeting and forecasting (PBCS). 
Experience in a local authority
Experience of Oracle Fusion
Strong Communication skills
Resilient 
Ability to work with senior stakeholders
Change management skills

What you’ll get in return

Technical Support Engineer
Rullion Limited
Bridgwater
Hybrid
Graduate - Junior
£140/day - £180/day
RECENTLY POSTED

Job title: Technical Support Engineer

Job Type: Contract

Start date: Immediate

Duration: Up to Dec 2026 (Extension possible beyond this)

Pay rate: Up to £180 PAYE / £240 Umbrella per day

Location: Hinkley Point C

Hours of work: 3 days on site, 2 working from home.

Whether you’re a recent engineering graduate or an early-career professional with a few years of experience, this is an excellent opportunity to step into the nuclear sector and develop your career on one of the UK’s most significant infrastructure projects at Hinkley Point C Nuclear Power Station, gaining hands-on experience, structured training, and exposure to multidisciplinary engineering teams while building a strong foundation in a highly sought-after industry, with strong support for professional growth, continuous learning, and long-term developmental opportunities.

Applicants should be able to demonstrate of the following skills/experience:

  • Demonstrates a proactive mindset with a strong desire to learn, grow and continuously improve.
  • Resilient and adaptable, with the ability to work effectively in a dynamic project environment.
  • Self-aware of personal knowledge limits and comfortable seeking guidance from subject matter experts when required.
  • Capable of working independently and taking ownership of tasks and responsibilities.
  • Applies a pragmatic and practical approach when developing solutions to engineering challenges.
  • Able to resolve straightforward technical issues within their own discipline with minimal supervision.
  • Confident user of Microsoft Office applications, including Excel, Word and PowerPoint

Essential

  • Degree (or equivalent qualification) in Engineering, Science, or a related technical discipline.
  • Demonstrated ability to solve problems and work collaboratively with a range of stakeholders.
  • Strong written and verbal communication skills

Role information:

  • Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions.
  • Collate and synthesise technical information from multiple sources to support standardisation and issue resolution.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively.
  • Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.

Interested in this position? please click ‘apply now’

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

This vacancy is being advertised by Rullion Ltd acting as an employment business

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Interim Privacy Lead – Business Separation Project
HAYS
Reading
Hybrid
Senior
£650/day - £700/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Interim Privacy Project, Data Protection, GDPR, Data Separation, De-merger, demerger Cloud Platforms,

Candidates must be able to demonstrate previous experience working in a complex business separation/ demerger project involving DATA SEPARATION.

Your new company 
A well-known Technology group seeks an experienced Interim Privacy Lead to support the delivery of a new project. The successful candidate will ensure compliance with legal and regulatory requirements while enabling business objectives. Hybrid role with several UK location options (some travel to other locations will be required)

Your new role 
A key element of this project will be data separation activities associated with the creation of a new business. You will be working in a large programme team and this role requires the ability to collaborate with and influence multiple stakeholders across legal, compliance and other business areas. 
 Previous experience in data separation, demergers, or carve-outs is highly desirable.

  • You will own and deliver the privacy/data protection elements of the business setup.
  • Providing guidance on privacy implications of data separation, including risk assessments, data mapping, and compliance controls during migration.
  • Ensuring GDPR and other applicable privacy laws are adhered to throughout the transition.
  • Acting as the primary privacy advisor to project teams, influencing decisions to balance compliance, risk, and business needs.
  • Working closely with other teams to embed privacy into separation processes.
  • Identifying and mitigating privacy risks associated with data segregation and system changes.
  • Driving practical solutions and ensuring privacy is operationalised effectively within project timelines.

What you’ll need to succeed

  • Strong experience in privacy/data protection within large and complex organisations.
  • Data Separation/Demerger Experience: Hands-on involvement in privacy aspects of organisational separation or carve-outs.
  • Deep understanding of GDPR and related regulations
  • Risk-Based Approach: Ability to apply pragmatic, commercially focused privacy advice.
  • Skilled at influencing and collaborating across technical and business teams.
  • Cloud and Agile Delivery: Experience working in fast-paced, project-driven environments and working with Google Cloud Platform environments or similar cloud platforms.

What you’ll get in return 
Interim assignment (initially 3 months, envisaged to be long-term)Rates £650-700 per day (neg) in scope of IR35.Hybrid working 2 days a week in the office – Options to work from offices in Reading, London, Birmingham, Manchester, Leeds, Glasgow (some travel required to other locations to facilitate face-to-face workshops.)
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. # 4761688

Implementation Specialist E-Invoicing
Stackstudio Digital Ltd.
Multiple locations
Hybrid
Junior - Mid
£300/day - £350/day
RECENTLY POSTED

Job Title: Implementation Specialist E-Invoicing

Location: London- 1 day
Job Type: 6 months- Inside IR35

Role overview

Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You’ll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service.Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to deployment. Key Responsibilities

  • Act as a specialist in large, cross-functional software implementation teams that deliver e-invoicing solutions to global clients.
  • Work directly with clients to understand their implementation requirements, run product demonstrations, and deliver end-user and super-user training whilst configuring the software to meet their specific needs.
  • Experience with ONESOURCE Pagero
  • Use your analytical, technical, and problem-solving skills to test client software implementations and ensure quality standards are met.
  • Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
  • Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales software demos and prospective client scoping.
  • Design, develop, and document project deliverables according to timelines and budgets.
  • Collaborate with Project Managers to ensure seamless handoffs, accurate status reporting, and alignment with overall project scope and objectives.
  • Contribute to continuous improvement by identifying common implementation challenges and recommending process or product enhancements.
  • Participate in knowledge-sharing within the implementation team to build collective expertise on the platform and client best practices.

About You You’re a fit for the role of Implementation Specialist if your background includes:

  • An interest in software and how it is implemented and configured at a range of global institutions.
  • An understanding of basic coding or technical configuration, with the desire to learn and develop your skills within a software setting (e.g., XML, APIs, data mapping, ERP integrations).
  • An analytical mindset. You may have gained this through academic studies, professional experience, or a wider interest in coding, data analysis, economics, or project management.
  • A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients.
  • Excellent communication skills in English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service.
  • Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory.
  • Familiarity with e-invoicing, ERP systems, or compliance software is a plus but not required - full training will be provided.
  • Strong organizational skills, with the ability to manage multiple client engagements and priorities simultaneously.
  • Bachelor’s degree in a relevant field (IT, Computer Science, Business, Engineering, Economics) preferred, or equivalent practical experience.
Technical Support Engineer
Morson Edge
Bridgwater
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Location - Site based, Bridgwater - HYBRID (3x days per week office attendance AND 2x days per week remote working)
Status: Contract - Inside IR35
Duration: Approved until 31dec26 (renewable)

Morson Edge are delighted to present an opportunity for a motivated Technical Support Engineer to join our client’s established site-based team for work associated with a nationally significant Nuclear New Build construction Project in Somerset. This interesting role will be based in Bridgwater (at Site) - hybrid - and will a competitive daily rate is on offer to the right candidate.

Job Purpose / Overview

  • The successful applicant will be a key member of the wider Technical Branch of the Joint Design Office [JDO].
  • The JDO is responsible managing design changes as well as managing design configuration during construction, installation and commissioning. It is also responsible for the management of the non-permanent design, temporary works and As-Built information.
  • The Technical Support Engineer will contribute to Transverse, Mechanical, Electrical and Civils Project discipline topics supporting in the continued delivery of technical excellence.
  • You will operate as part a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary Subject Matter Experts.
  • The role offers exposure to a broad spectrum of technical topics across the project driving resolution of technical issues, strengthening engineering delivery, and enhancing resilience of the JDO by proactively mitigating key project engineering risks.

Typical daily activities (not limited to)

  • Support the drafting of technical responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Maintain ownership of the Standard Field Solutions (SFS) Catalogue, driving resolution progress and ensuring alignment with field conditions.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.

Knowledge & Skills

  • Degree (or equivalent) in Engineering or other Science
  • Understanding of design models and engineering drawings
  • Problem solving skills and active stakeholder management
  • Excellent communication skills
  • Be a competent user of Microsoft software.
  • Be approachable, adaptable, communicative and proactive

Desirable (not essential)

  • Previous experience of working in the Nuclear Industry
  • Experience of working on a construction site
  • EPR building, plant and system knowledge is desirable.
  • Safety Case Knowledge and previous experience of Nuclear Safety Categorisations is desirable.
Digital Site Relationship Manager
Line Up Aviation
Gloucester
In office
Mid - Senior
£35/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments.

Role: Digital Site Relationship Manager
Pay: 35 per hour Via Umbrella
Location: Filton
Contract: Monday - Friday 35 hours per week, till the end of the year
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

  • Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities.
  • Represent digital services at site governance meetings and report on performance, usage, and value.
  • Lead stakeholder engagement and maintain the site’s digital roadmap aligned with business priorities.
  • Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services.
  • Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities.
  • Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations.
  • Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed.
  • Promote digitalisation and automation initiatives that improve operational efficiency and user experience.
  • Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams.
  • Coach and develop digital team members, fostering continuous improvement and innovation.
  • Monitor service performance against targets and escalate issues where necessary.
  • Contribute to supplier management, service transitions, and risk management related to digital services.

Essential Skills:

  • Broad knowledge of Digital products, organisation & processes.
  • Experience working in an industrial operations environment.
  • Understanding of how IT works on a shop floor
  • Knowledge of Digital tools & applications used in Operations.
  • Knowledge of cyber security practices
  • Stakeholder management skills & experience.
  • Leading and managing and ability to adapt communication to the audience

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.

" on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"

Digital Site Operations Manager
Yolk Recruitment Limited
Bristol
In office
Senior - Leader
£30/hour - £35/hour
RECENTLY POSTED

MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team.

DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS

This is a high-impact Digital leadership role embedded within one of the UK’s most advanced aerospace manufacturing environments.

Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership.

The Opportunity

You will own the Digital relationship with Operations.

Not as support.

As a strategic enabler.

You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value.

This is a role for someone who understands that in aerospace manufacturing:

  • Downtime is expensive.
  • Cyber risk is operational risk.
  • Legacy systems slow innovation.
  • Governance matters.
  • Change requires influence.

What You Will Own

  • Full Digital stakeholder leadership for the Filton Plant
  • Site-level Digital roadmap aligned to production strategy
  • Demand management and prioritisation
  • Coordination of SAP, infrastructure, digital workplace and shopfloor deployments
  • OT cyber maturity improvement
  • Incident governance (RCA, PPS, MTTR reduction)
  • Supplier performance management
  • Legacy system decommissioning
  • Digital4Operations community leadership

You will operate at the intersection of:

  • Operations
  • Maintenance
  • Cyber Security
  • IT/OT
  • Central Digital Product Lines

What We’re Looking For

  • Strong background in Digital/IT leadership within industrial manufacturing
  • Experience working in live production environments (aerospace preferred)
  • Exposure to IT/OT convergence
  • Understanding of operational cyber risk
  • Proven stakeholder management at senior plant level
  • Ability to challenge status quo and drive change
Project Manager - Planned Maintenance
HAYS
London
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Your new company

We are looking for an experienced Project Manager to lead and deliver planned maintenance programmes focused on kitchens and bathrooms within a social housing environment.This is an excellent opportunity for someone who thrives on operational delivery, stakeholder engagement, and ensuring works are completed safely, on time, and to high quality standards. If you have a background in property services, planned works, or asset management within housing associations or local authorities, we’d love to hear from you.
Your new role

  • Manage end-to-end delivery of planned kitchen and bathroom replacement programmes.
  • Oversee contractors, supply chain partners, and on-site delivery teams to ensure compliance with specifications and KPIs.
  • Conduct site inspections, monitor progress, and drive programme performance.
  • Ensure health & safety and regulatory requirements are met across all projects.
  • Liaise with residents, contractors, and internal teams to resolve issues and maintain excellent customer satisfaction.
  • Provide accurate reporting on programme progress, risks, and budgets.

What you’ll need to succeed

  • Proven experience managing planned maintenance projects-kitchens and bathrooms essential.
  • Strong background in social housing (housing association, ALMO, or local authority).
  • Exceptional organisational and communication skills.
  • Ability to manage multiple workstreams in a fast-paced environment.
  • Strong understanding of compliance, CDM regulations, and health & safety standards.

What you’ll get in return

  • Immediate start available.
  • Initially an 8-week contract, with a genuine option to extend or move into a permanent role.
  • Competitive day rate/salary depending on experience.
  • Work with a collaborative team making a positive impact on residents’ homes and communities.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Site Relationship Manager (Digital)
Guidant Global
Bristol
Hybrid
Mid - Senior
£68,484/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Site Relationship Manager (Digital) - Filton

Location: Filton - around 60% onsite, with flexibility
Hours: 35 hours per week (4.5-day week between 07:00-19:00)
Clearance: BPSS+ (arranged by Airbus)
Pay: £26.16 per hour (PAYE) / £35.00 per hour (Umbrella)
Working style: Hybrid (onsite presence required)

Join us and shape the digital future of the Filton Plant

Guidant Global is delighted to partner with Airbus to recruit a Site Relationship Manager (SRM) supporting Digital for Operations at the Filton Plant.
This is a fantastic opportunity for someone who thrives on building strong relationships, influencing digital strategy, and supporting operational excellence in a complex manufacturing environment.

As the SRM, you’ll be the essential link between the Digital organisation and plant operations-acting as a trusted advisor, championing digital solutions, and ensuring the site receives exceptional support for digital products and tools.

What you’ll be doing

You will play a strategic, visible, and highly influential role, including:

Strategic partnership & stakeholder engagement

  • Build strong, trusted relationships with Filton Plant leadership and operational teams.
  • Represent the Digital function onsite, attending key routines and providing regular updates on digital performance, adoption, and value.
  • Lead the ‘Digital for Operations’ community locally-helping shape, maintain, and communicate the plant’s digital roadmap.

Digital delivery & optimisation

  • Coordinate and support the deployment of Digital products, ensuring the right stakeholders are engaged and risks/opportunities are managed.
  • Ensure smooth business continuity for all plant-critical digital solutions.
  • Embed digital demand management processes that reflect site priorities and operational needs.

Continuous improvement & innovation

  • Challenge current ways of working and help drive change, simplification, and digital innovation.
  • Promote digitalisation, automation, and the removal of legacy applications.
  • Support major transnational change programmes across the Airbus network.

Operational excellence & cyber security

  • Strengthen local cyber-security practices by supporting and developing the IT-in-OT team.
  • Ensure effective crisis management, including communication, root-cause analysis, and preventive actions.
  • Monitor and escalate service-level performance, especially for digital shopfloor support contracts.

People leadership & collaboration

  • Coach and develop Digital team members, including early-career talent.
  • Work closely with Digital Workplace, ERP/SAP, Infrastructure and other teams to ensure aligned delivery.
  • Contribute to resource planning, financial management, and supplier performance oversight.

What you’ll bring

We’re looking for someone who blends digital understanding with brilliant relationship-building skills:

Essential experience

  • Experience working in large-scale industrial, engineering or manufacturing environments.
  • Broad understanding of digital products, tools, and processes.
  • Stakeholder management expertise with the ability to influence at all levels.
  • Strong communication skills, adaptable to diverse technical and operational audiences.
  • Knowledge of cyber-security practices (desirable but not essential).
  • Familiarity with shop-floor IT/OT environments is highly beneficial.

Personal qualities

  • Confident building trust across teams.
  • Proactive, resilient, and comfortable leading in fast-moving environments.
  • Curious and forward-thinking with a continuous-improvement mindset.
  • Skilled at balancing competing priorities in a complex stakeholder landscape.

Experience is valued over formal qualifications.

Why this role matters

The Filton Plant is a key site within the Airbus family, responsible for major components including A400M wings, A350 gear beams, and cutting-edge technology centres such as the Wing Technology Development Centre and the Additive Layer Manufacturing reference centre.
Your work will directly contribute to:

  • A secure, resilient digital ecosystem
  • Streamlined operations and improved productivity
  • Successful digital transformation across the plant
  • A collaborative, innovative digital culture

What’s in it for you?

  • A highly influential role at the heart of digital transformation
  • The opportunity to impact operational excellence at a major Airbus site
  • Hybrid working and a supportive onsite community
  • Coaching and leadership opportunities within the Digital organisation
  • A people-centred employer committed to inclusion and well-being

Ready to make an impact?

If you’re passionate about digital innovation, experienced in manufacturing or industrial settings, and excited about building strong, meaningful partnerships, we’d love to hear from you.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Software Engineering Manager
Line Up Aviation
Farnborough
In office
Senior
£52/hour
RECENTLY POSTED

Our client has an opportunity for a Senior Software Engineering Manager to join them on a contract basis. Reporting to the System Design Manager, you will be responsible for the management and day-to-day activities of the software team, collaborating with other disciplines and managers in all areas of the business.

Role: Senior Software Engineering Manager
Location: Farnborough - fully onsite
Hours: 37 per week
Hourly Rate: 52.17 per hour via Umbrella, inside IR35
Clearance: BPSS required before starting

What you’ll be doing:

  • Team Leadership: Lead the day to day activities of the software team, taking responsibility for delivering the agreed team goals.
  • Skills Development: Develop the team’s personal and professional skills, acting as a mentor and coach to the team members.
  • Team growth: Be part of the recruiting team seeking new talent as the team grows.
  • Be accountable for the planning, design, development, verification and integration of the software for the high-altitude, long-endurance Zephyr aircraft.
  • Act as the technical authority for software, ensuring compliance with safety, performance, and regulatory requirements.
  • Specify and develop the high-level and low-level software requirements
  • Collaborate with other departments including systems engineering, avionics, flight operations and line maintenance for software activities
  • Develop the personal and professional skills of the software team and taking responsibility for recruiting new talent.
  • Liaise with external authorities including the CAA and external software suppliers

Requirements:

  • Bachelor’s degree in Systems, Aerospace, Electronics, Computer Science or related engineering discipline.
  • Proven experience as a senior software engineer, technical lead or similar role leading or mentoring a team of software engineers.
  • Experience with creating safety-critical software in C/C++/Ada or similar languages.
  • Expert level familiarity with aerospace standards, including ARP-4761A, ARP-4754A, DO-178C, DO-254A, DO-248, DO-300 and similar standards.
  • Proficiency with requirements definition, management and verification.
  • Excellent communication skills, both written and oral.
  • Excellent collaboration and stakeholder?management skills.
  • Strong analytical and problem?solving abilities.

If you are interested in applying for this position and you meet the requirements, please apply!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best-known companies who demand the highest standard of applicants.

" on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"

Bids Director - SC Cleared - Hybrid
Experis
Basingstoke
Hybrid
Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Bid Director - Hybrid

Must have an Active SC Clearance with a willingness to become DV Cleared

Bid Director Opportunity

An exciting opportunity exists for an experienced Bid Director to lead complex bid delivery within the Defence and secure government sector. The Bid Director will operate at the centre of a high performing bid community, managing the full lifecycle of bids from early campaign engagement through to final submission.

The Bid Director will work closely with technical specialists, commercial teams and senior stakeholders to deliver compliant and competitive proposals that meet strict governance, cost and delivery standards. This role suits a confident Bid Director who thrives in fast paced environments and enjoys shaping high impact opportunities.

Bid Director Responsibilities

  • Lead the full bid lifecycle from early engagement through PSQ and ITT submission.
  • Apply structured governance frameworks, including RAID management and readiness reviews.
  • Build integrated bid plans, schedules, resource plans and cost models.
  • Coordinate cross functional teams including technical SMEs, commercial, finance, legal and delivery teams.
  • Support early customer engagement and campaign activity prior to formal bid launch.
  • Maintain strong stakeholder relationships across internal teams, partners and customers.
  • Ensure compliance with Defence and National Security standards including JSPs, export controls and security frameworks.

Bid Director Skills and Experience

  • Strong experience delivering complex Defence or Government bids.
  • Proven leadership across multi disciplinary teams and bid environments.
  • Extensive Capture experience, including early opportunity shaping and campaign engagement prior to formal bid stages.
  • Experience with Defence procurement processes including ITT, ITN, RFP or RFQ.
  • Knowledge of programme governance, planning and financial modelling.
  • Familiarity with Agile, hybrid or traditional delivery frameworks.
  • Excellent stakeholder engagement and communication skills.

To apply, please send your CV by pressing the apply button

Telco Project Manager
Pontoon
Warwickshire
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Project Manager - OpTel Telecoms Networks Refresh

Location: Warwick (at least 1 day per week onsite; hybrid working possible)

Department: CNI Portfolio / Project Delivery

Reporting To: Programme Director / PMO

Role Purpose

As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations.

This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure project delivery aligns with organisational goals and maximises revenue and margin opportunities.

Key Responsibilities

  • Deliver agreed project outcomes through effective project management, leadership, governance, and collaboration.
  • Perform quality assurance of supplier schedules, plans, and performance; report on overall project status.
  • Produce progress reports and schedule updates for stakeholders, project teams, and technical teams.
  • Work closely with the Programme Director, PMO, programme managers, delivery teams, planners, and resource managers to optimise delivery approaches.
  • Liaise with stakeholders, senior staff, contractors, and suppliers to ensure all on-site requirements are met.
  • Review engineering activities and initiate corrective actions as required.
  • Collaborate with PMO to maintain frameworks for measuring project metrics and data collection.
  • Ensure project delivery teams comply with applicable practices, policies, performance standards, and operational specifications.
  • Uphold quality and safety standards, ensuring outcomes meet regulatory and organisational requirements.
  • Oversee migration of telephony from Dell systems and introduction of satellite communications in substations.

Required Skills & Qualifications

  • Proven experience in telecommunications network project delivery; network experience is essential.
  • Ideally, experience in Critical Network Infrastructure (CNI) projects.
  • Demonstrated leadership, communication, and stakeholder engagement skills.
  • Experience leading multi-disciplinary teams in complex project environments.
  • Sound knowledge of project management methodologies and delivery practices.
  • Ability to resolve technical and network engineering issues across stakeholders to support milestone delivery.
  • In-depth knowledge of network systems, telephony solutions, and the ability to adopt/support new technical solutions, including satellite communications.
  • Strong organisational, time management, decision-making, and documentation skills.
  • Experience in strategic, investment, and product planning to align projects with business strategy.
  • Experience working within a matrixed organisation, with a focus on delivering results.
  • Good understanding of financial management, benefits management, and realisation linked to business outcomes.
  • Relevant Project Management Professional (PMP) or PRINCE2 certification preferred.

Desirable Skills

  • Working knowledge of large programme/project delivery frameworks.
  • Experience in mitigating BT End-of-Life infrastructure solutions.
  • Experience of managing work in substation environments or similar operational settings.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Please email me

GxP Project Manager
ISR RECRUITMENT LIMITED
London
Hybrid
Mid - Senior
£525/day - £550/day
RECENTLY POSTED
  • GxP Project Manager
  • Contract (12 months)
  • Inside-IR35
  • c 550 per day (via Umbrella)
  • Hybrid-Working (plus Uxbridge, West London)

The Opportunity:

You will joining a global biopharmaceutical specialist to help prepare and manage the reliable delivery of IT systems in readiness for commercial launches, on time and to budget and meeting agreed quality criteria. The key systems enabling these launches are their Salesforce based health-tech solutions.

There is a need to liaise and manage teams across multiple geographically dispersed locations - with key stakeholders based in the USA, central London and other key stakeholders working remotely or in the regions.

Skills and Experience:

  • Proven track-record of delivering multiple complex, global, cross-functional projects and programs that provide the technology to enable the launch of new digital therapy and treatment services.
  • Must have commercial experience delivering into and for life sciences/pharmaceutical/biotechnology sectors.
  • Platforms in scope include: Salesforce, Oracle EBS, AWS and Sitecore
  • Proven experience working with dispersed and global teams across multiple locations.
  • Ability to collaborate and communicate effectively with a range of stakeholders across multiple functions and geographies in a fast-paced, agile-working environment.
  • Significant experience focusing on commercial country and product launches and being accountable.
  • Experience in the delivery of GxP projects and systems as several platforms will require GxP related changes and will be subject to Computer System Validation (CSV)
  • Experience managing the UAT process across product launches.
  • PMP or PRINCE2 (Practitioner) or equivalent project management qualification preferred.

Role and Responsibilities:

The successful candidate will be required to lead delivery across multiple concurrent project work-streams, all at different phases in their lifecycle and must be comfortable with ambiguity and have strong ability to bring order and discipline to projects that engage many cross-functional stakeholders and delivery partners.

You will become a key point of contact across multiple IT project work-streams to ensure that dependencies are tracked, and risks escalated in a timely manner to the correct stakeholders, as you will report at a program level on the status of IT project work-streams, covering project change requests the interdependencies and the risks.

Independently managing a diverse group of stakeholders across dispersed geographies and time-zones to develop and maintain requisite project management documentation to a high, running project performance management and governance ceremonies including steering, status reviews and stand-ups.

You will also develop resource plans and ensure appropriate resources are assigned to project teams, developing and managing project budgets, including the delivery of accurate financial forecasting and reporting.

Applications:

Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing and executing on their strategy to bring life-saving therapies to patients through innovation and transformational technology

Software Licensing Analyst/Engineer
GCS
London
In office
Mid - Senior
£600/day - £620/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role: FOSS Licensing SME / Software Licensing Analyst
Location: London, UK
Business Area: Technology - Engineering Practice

Role Summary

A leading global financial services organisation is seeking a Software Licensing Analyst / FOSS Licensing SME to support the development of processes and controls governing the use and contribution of Free and Open-Source Software (FOSS) across the organisation.

This role sits within the Technology CTO / Engineering Practice function and will play a key part in strengthening open-source governance, compliance, and licensing frameworks.

The role requires a proactive self-starter who can work independently, manage competing priorities, and deliver results under tight deadlines.

Key Responsibilities

  • Evaluate and communicate the implications of open-source software licenses to both technical and non-technical stakeholders.
  • Support training and awareness initiatives within engineering teams regarding software licensing and compliance.
  • Document and summarise risks associated with open-source licenses.
  • Categorise licenses not recognised by automation tools into appropriate categories such as Liberal, Weak Copyleft, Copyleft, or restricted/banned licenses.
  • Analyse outputs from software license scanning tools to identify incorrectly reported or missing license data

GCS is acting as an Employment Business in relation to this vacancy.

Service Delivery Manager
Syntax Consultancy Ltd
Leeds
Hybrid
Mid - Senior
£425/day - £450/day
RECENTLY POSTED

Service Delivery Manager (SC Cleared) ITIL V3 ITIL V4

Leeds (Hybrid)

6 Month Contract

to £425-£450/day (Inside IR35)

Service Delivery Manager needed with SC Security Clearance preferred, Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement.

6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026.

Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site from the Leeds office. Occasional travel Manchester.

Day Shift with participation in an on-call rota for Major Incident Management.

A chance to work with a leading global IT and Digital transformation business specialising in Government projects:

  • Experienced Service Delivery Manager / Service Management role

  • Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management.

  • Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement.

  • Strong customer-service orientation with a pragmatic problem-solving approach.

  • Proven advocate and practitioner of ITIL best-practice processes. Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred.

  • Hands-on experience with ITSM / helpdesk tooling (e.g. ServiceNow)

  • Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution.

  • Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives.

  • Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing.

  • Apply ITIL best practice across helpdesk and support services, ensuring consistency, governance, and continual improvement.

  • Ensure technical solutions continue to meet business requirements throughout the service lifecycle.

  • Oversee the end-to-end service lifecycle, including service support, delivery, and transition activities.

  • Desirable: Experience in Major Incident Management, Incident Management, and Service Transition

  • Strongly desirable SC Security Clearance used on a project within the past 12 Months.

Technical Support Engineer
Rullion Managed Services
Somerset
Hybrid
Graduate - Junior
£140/day - £180/day
RECENTLY POSTED

Job title: Technical Support Engineer

Job Type: Contract

Start date: Immediate

Duration: Up to Dec 2026 (Extension possible beyond this)

Pay rate: Up to 180 PAYE / 240 Umbrella per day

Location: Hinkley Point C

Hours of work: 3 days on site, 2 working from home.

Whether you’re a recent engineering graduate or an early-career professional with a few years of experience, this is an excellent opportunity to step into the nuclear sector and develop your career on one of the UK’s most significant infrastructure projects at Hinkley Point C Nuclear Power Station, gaining hands-on experience, structured training, and exposure to multidisciplinary engineering teams while building a strong foundation in a highly sought-after industry, with strong support for professional growth, continuous learning, and long-term developmental opportunities.

Applicants should be able to demonstrate of the following skills/experience:

  • Demonstrates a proactive mindset with a strong desire to learn, grow and continuously improve.
  • Resilient and adaptable, with the ability to work effectively in a dynamic project environment.
  • Self-aware of personal knowledge limits and comfortable seeking guidance from subject matter experts when required.
  • Capable of working independently and taking ownership of tasks and responsibilities.
  • Applies a pragmatic and practical approach when developing solutions to engineering challenges.
  • Able to resolve straightforward technical issues within their own discipline with minimal supervision.
  • Confident user of Microsoft Office applications, including Excel, Word and PowerPoint

Essential

  • Degree (or equivalent qualification) in Engineering, Science, or a related technical discipline.
  • Demonstrated ability to solve problems and work collaboratively with a range of stakeholders.
  • Strong written and verbal communication skills

Role information:

  • Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions.
  • Collate and synthesise technical information from multiple sources to support standardisation and issue resolution.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively.
  • Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.

Interested in this position? please click “apply now”

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

This vacancy is being advertised by Rullion Ltd acting as an employment business

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

IT Business Continuity Consultant
Hays Specialist Recruitment
London
Hybrid
Mid - Senior
£525/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

IT Business Continuity Manager

Up to £525 per day - Inside IR35

Hybrid

6 months

My client is an instantly recognisable consultancy who urgently require a Business Continuity & Disaster Recovery Consultant to join a business-critical programme.

Key Requirements:

  • Proven experience delivering IT Business Continuity and Disaster Recovery (BCDR) programs in large enterprise environments.
  • Active SC Clearance.
  • Strong facilitation skills for Business Impact Analysis (BIA) workshops and dependency mapping.
  • Knowledge of service-led continuity planning and hands-on experience creating practical runbooks.
  • Understanding of regulatory and business requirements for Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
  • Excellent communication skills with the ability to produce clear, actionable documentation for both technical and non-technical stakeholders.

Nice to have:

  • Immediate availability.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Technical Support Engineer
Booth Welsh Ltd
Bridgwater
In office
Junior - Mid
£30/hour - £40/hour
RECENTLY POSTED

Knowledge, Skills, Qualifications & Experience

Knowledge & Skills

Essential

You will have good communication and presentation skills, being able to liaise with a variety of stakeholders across the wider business at various management levels from mid management up to director level.

You will need to:

  • Have a growth mindset
  • Be resilient, adaptable and have a willingness to learn and develop
  • Understand an individual level of knowledge and where to receive guidance
  • Be able to work and act autonomously
  • Be pragmatic and practical in your approach to developing solutions
  • Be able to demonstrate an ability to resolve straightforward issues of low complexity/risk in own technical discipline/area autonomously
  • Be a competent user of Microsoft software

Qualifications & Experience

Essential

  • Degree (or equivalent) in Engineering or other Science
  • Demonstrable evidence of problem solving and stakeholder management
  • Strong communication skills in English

Desirable

  • Previous experience working in the Nuclear Industry
  • Experience of working on a construction site
  • Working in engineering design
  • EPR building, plant and system knowledge
  • Safety Case Knowledge and previous experience of Nuclear Safety Categorisations

Day-to-day whilst working in the wider organisation:

  • Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions.
  • Collate and synthesise technical information from multiple sources to support standardisation and issue resolution.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively.
  • Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.
Data Risk & Controls Manager
Talent Smart
Yorkshire
Hybrid
Senior - Leader
£600/day - £700/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sheffield or Birmingham Hybrid (3-days onsite)

We’re partnering with a leading financial services client who are looking for a Data Risk & Controls Manager to join their global team responsible for strengthening data risk governance and control frameworks across the organisation. This is an initial 8-month contract inside IR35.

The Role

This position plays a key role in ensuring that global data control frameworks align with UK regulatory requirements, acting as the UK representative within an international team. You will support risk and control owners, challenge existing risk assessments, and drive continuous improvement across the organisation’s data control environment.

Key Responsibilities

  • Act as the UK representative within a global data risk and controls team
  • Support risk and control owners in strengthening control frameworks
  • Develop and drive action plans to address control gaps
  • Assess the effectiveness and sustainability of data controls
  • Challenge whether risks have been appropriately identified and mitigated
  • Influence improvements and next steps across the control environment
  • Confidently engage with senior stakeholders and leadership
  • Provide constructive challenge within governance and risk discussions

Focus Areas:

  • Data privacy
  • Data storage and retention
  • Data usage and governance
  • Metadata management
  • Data movement between applications

Requirements:

  • 5+ years of experience within financial services and in operational risk, non-financial risk, or data risk.
  • Hands-on experience with data control frameworks (1st, 2nd or 3rd Line of Defence)
  • Strong knowledge of data privacy and regulatory requirements (UK experience beneficial)
  • Experience working across Data, IT, Risk, or Audit functions
  • Proven ability to influence, challenge and engage stakeholders
  • Experience identifying control gaps and driving process improvements
  • Ability to present complex issues clearly to senior non-technical stakeholders
  • Experience working within financial services or another highly regulated industry preferred
  • Exposure to automation initiatives is advantageous
  • Experience engaging with regulatory bodies is beneficial
  • Relevant industry certifications are a plus

More details available on successful application.

1st Line Application Support Operator
IntaPeople
South Glamorgan
Hybrid
Junior - Mid
£21/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

1st/2nd Line Application Support Operator
Location: Cardiff (office based initally then 3 days p/week from home)
Hours: 35 hours per week

£21.25 p/h (paid through an umbrella company)

We re looking for someone to join an IT team supporting a range of core business systems used across the organisation.

This role sits within the IT and Digital function and focuses on providing first line support for key internal systems, including platforms built on the Microsoft Power Platform, Dynamics 365, HR systems and other critical applications. You ll be the first point of contact for users, helping resolve issues, answering queries and making sure problems are logged and managed properly through the service desk.

You ll work closely with internal IT teams and external suppliers to make sure issues are understood and resolved quickly, while keeping users updated along the way.

What you ll be doing

  • Providing 1st line support for internal users across core business systems
  • Logging, managing and resolving incidents through the service desk
  • Troubleshooting system and user issues and providing guidance where needed
  • Escalating more complex problems to specialist teams while retaining ownership
  • Setting up new users across supported systems
  • Working with external suppliers where issues require third-party support
  • Supporting testing of fixes and system updates
  • Keeping documentation and system records up to date
  • Assisting with system improvements and IT projects when required

What we re looking for

  • Experience providing IT or application support in a service desk or support environment
  • Strong troubleshooting and problem solving skills
  • Good understanding of business systems and user support processes
  • Ability to manage incidents and prioritise effectively
  • Comfortable working with both technical teams and non-technical users
  • A customer focused approach with strong communication skills

This is a good opportunity for someone who enjoys solving problems, working with a variety of systems and supporting users across a busy organisation.

Technical Onboarding Engineer
GreensafeIT
Droitwich
In office
Junior - Mid
£35,000 - £40,000
RECENTLY POSTED

Location: Droitwich

Salary: £35,000 - £40,000 per annum

Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed.

Key Responsibilities:

  • Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process.
  • Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments.
  • Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties.
  • Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery.
  • Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure.
  • Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures.
  • Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards.
  • Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete.
  • Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required.
  • Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities.

Competencies & Behaviours:

  • Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure.
  • Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration.
  • Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments.
  • Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging.
  • Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls.
  • Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks.
  • Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling.
  • Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded.
  • Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams.
  • Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus.

Benefits:

  • Staff discount online store
  • Company events
  • Refer a friend Scheme - £150+
  • On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.

Frequently asked questions
A contract Technical Account Management job involves providing specialized technical support and account oversight for clients on a temporary or fixed-term basis. TAMs ensure client satisfaction by managing technical issues, facilitating communication between customers and engineering teams, and optimizing product use.
Contract TAM positions usually range from 3 to 12 months, but durations can vary depending on the project's scope or client needs. Some contracts may be extended or converted to permanent roles based on performance and business requirements.
Key skills for contract TAM roles include strong technical knowledge relevant to the product or service, excellent communication and customer service abilities, project management expertise, problem-solving skills, and the ability to work independently in a flexible environment.
Yes, many contract Technical Account Management positions are ideal for freelancers or consultants. Our job board includes roles that cater specifically to independent professionals seeking flexible contract assignments.
You can use the search filters on our job board to select 'Contract' under job type and enter 'Technical Account Manager' or related keywords. This will display all current contract TAM openings. You can also set up job alerts to get notified about new contract roles.