On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments.

Role: Digital Site Relationship Manager
Pay: 35 per hour Via Umbrella
Location: Filton
Contract: Monday - Friday 35 hours per week, till the end of the year
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

• Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities.
• Represent digital services at site governance meetings and report on performance, usage, and value.
• Lead stakeholder engagement and maintain the site’s digital roadmap aligned with business priorities.
• Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services.
• Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities.
• Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations.
• Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed.
• Promote digitalisation and automation initiatives that improve operational efficiency and user experience.
• Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams.
• Coach and develop digital team members, fostering continuous improvement and innovation.
• Monitor service performance against targets and escalate issues where necessary.
• Contribute to supplier management, service transitions, and risk management related to digital services.

Essential Skills:

• Broad knowledge of Digital products, organisation & processes.
• Experience working in an industrial operations environment.
• Understanding of how IT works on a shop floor
• Knowledge of Digital tools & applications used in Operations.
• Knowledge of cyber security practices
• Stakeholder management skills & experience.
• Leading and managing and ability to adapt communication to the audience

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.

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MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team.

DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS

This is a high-impact Digital leadership role embedded within one of the UK’s most advanced aerospace manufacturing environments.

Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership.

The Opportunity

You will own the Digital relationship with Operations.

Not as support.

As a strategic enabler.

You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value.

This is a role for someone who understands that in aerospace manufacturing:

• Downtime is expensive.
• Cyber risk is operational risk.
• Legacy systems slow innovation.
• Governance matters.
• Change requires influence.

What You Will Own

• Full Digital stakeholder leadership for the Filton Plant
• Site-level Digital roadmap aligned to production strategy
• Demand management and prioritisation
• Coordination of SAP, infrastructure, digital workplace and shopfloor deployments
• OT cyber maturity improvement
• Incident governance (RCA, PPS, MTTR reduction)
• Supplier performance management
• Legacy system decommissioning
• Digital4Operations community leadership

You will operate at the intersection of:

• Operations
• Maintenance
• Cyber Security
• IT/OT
• Central Digital Product Lines

What We’re Looking For

• Strong background in Digital/IT leadership within industrial manufacturing
• Experience working in live production environments (aerospace preferred)
• Exposure to IT/OT convergence
• Understanding of operational cyber risk
• Proven stakeholder management at senior plant level
• Ability to challenge status quo and drive change

£35,000 (OTE £50,000 - £55,000) + Full Industry Training + Career Progression + Van (Personal Use) + Fuel Card + Door to Door + Sick Pay + Private Medical + Overtime + 32 Days Holiday

Field based role, commutable from Leeds, Bradford, Wakefield, Castleford, Wetherby and surrounding areas.

Are you an F-Gas qualified Engineer, looking for full training into the Catering Equipment industry where you will receive an extensive training package including industry qualifications, have the opportunity to further progress your career and benefit from a lucrative benefits package all while working in your local patch?

This is a great opportunity to future proof your career within a specialist UK distributor where you will benefit from an extensive training package, great company benefits and excellent progression opportunities while the company enter a period of substantial growth.

This leading foodservice equipment distribution company are entering a period of extensive growth and are looking to add to their specialist team of Field Service Engineers. This company are renowned for supplying premium equipment, delivering unrivalled after sales service and support and are looking to expand their service across the industry through a team of highly skilled engineers.

On offer is a Field Service Engineer role where you will be responsible for service, maintenance and commissioning of a range of specialist catering equipment, you will receive full training into the role through industry courses and qualifications.

This role would suit a Field Service Engineer who is F-Gas qualified and is looking to technically develop their career.

The Role:

Service / Maintenance on Specialist Catering Equipment & Machinery
Field based, local patch
Full Industry Training ProvidedThe Person:

F-Gas qualification
Look for Technical Training
Full UK Driving License
Keywords: Field Service Engineer, Refrigeration Engineer, Catering Engineer, Coffee Machine Engineer, Service Engineer, Service Technician

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Tom Mills at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates

Project Manager - (Randomisation and Trial Supply Management /Interactive Response Technology)

My global technology & life sciences client who focuses on clinical trials are looking for a Project Manager who has specific experience of RTSM/IRT to be responsible for the overall relationship management of RTSM client accounts and day to day activities.

The RTSM Project Management Function is responsible for ensuring that RTSM is designed according to the study protocol, in the most efficient manner, and with the highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution.

Essential Experience

Strong understanding of clinical research (pharma, device and/or biotech sectors) and knowledge of RTSM/IRT and a solid understanding of Clinical Research SaaS technology
Understanding of Blinding /Unprocessed Trial
2-5 years relevant experience in clinical development and/ or software development environment preferred, with particular emphasis on RTSM/IRT experience
Excellent trouble shooting skills with a focus on client communication and experience.
Excellent computer skills, public speaking, presentation and teaching skills
Proficient with MS Office suite, Word, Excel and PowerPoint
Excellence with MS Project, project development and management
Self motivated, able to work remotely and able to assume responsibility in a professional manner
Degree qualified (science or analytic discipline a plus)Key Duties

Management of multiple RTSM projects with a focus on delivery of the scope on time, within budget and with a high quality outcome
Serve as Subject Matter Expert (SME) for RTSM through the implementation process and life cycle of the study by providing guidance to the partner/sponsor and internal teams on the design and support of RTSM
Review clinical protocols and provide guidance on the best strategy for implementation of RTSM
Provide guidance and assist in the preparation of system related specifications and documentation.
Deliver RTSM workshop content and lead client meetings
Maintain high client satisfaction by providing proactive communication and issue management
Provide best in class customer support and training to ensure a positive customer experience with RTSM
Maintain appropriate project/client documentation within e-binders for one or more projects/clients
Collaborate with Sales Team to develop new and repeat business opportunities
Provide guidance and consulting to clients around the best use of RTSM
Provide feedback on clients RTSM user experiences to the Product Team for product enhancementsDue to the project time frame we require a candidate who is ideally available to start ASAP within a month

The client ideally would like a candidate who is looking to work permanently at the end of the inital contract.

This role can be worked fully remotely and is a great opportunity to join a global client on a project looking to start ASAP.

I have interview slots ready to be filled so don’t delay and apply now to find out more information.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Job Title: Implementation Specialist E-Invoicing

Location: London- 1 day
Job Type: 6 months- Inside IR35

Role overview

Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You’ll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service.Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to deployment. Key Responsibilities

• Act as a specialist in large, cross-functional software implementation teams that deliver e-invoicing solutions to global clients.
• Work directly with clients to understand their implementation requirements, run product demonstrations, and deliver end-user and super-user training whilst configuring the software to meet their specific needs.
• Experience with ONESOURCE Pagero
• Use your analytical, technical, and problem-solving skills to test client software implementations and ensure quality standards are met.
• Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
• Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales software demos and prospective client scoping.
• Design, develop, and document project deliverables according to timelines and budgets.
• Collaborate with Project Managers to ensure seamless handoffs, accurate status reporting, and alignment with overall project scope and objectives.
• Contribute to continuous improvement by identifying common implementation challenges and recommending process or product enhancements.
• Participate in knowledge-sharing within the implementation team to build collective expertise on the platform and client best practices.

About You You’re a fit for the role of Implementation Specialist if your background includes:

• An interest in software and how it is implemented and configured at a range of global institutions.
• An understanding of basic coding or technical configuration, with the desire to learn and develop your skills within a software setting (e.g., XML, APIs, data mapping, ERP integrations).
• An analytical mindset. You may have gained this through academic studies, professional experience, or a wider interest in coding, data analysis, economics, or project management.
• A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients.
• Excellent communication skills in English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service.
• Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory.
• Familiarity with e-invoicing, ERP systems, or compliance software is a plus but not required - full training will be provided.
• Strong organizational skills, with the ability to manage multiple client engagements and priorities simultaneously.
• Bachelor’s degree in a relevant field (IT, Computer Science, Business, Engineering, Economics) preferred, or equivalent practical experience.

The position is based within the Product Support Engineering Department, which encompasses the following specialised technical areas:

• Logistic Support Analysis
• Reliability and Maintainability
• Reliability Centred Maintenance Analysis
• Engineering Data Exploitation
• Technical Publications
• Obsolescence Management
• Integrated Logistic Support Engineering

Key Responsibilities

• Support the Obsolescence Capability Lead in delivering Obsolescence Management Services across the portfolio, including developing processes and revising plans to accommodate evolving requirements.
• Prepare and assist in the production of materials for briefings, meetings, and formal working groups, both internal and external.
• Identify and raise obsolescence issues or opportunities at the earliest stage, supporting mitigation and development plans where necessary.
• Attend internal, supplier, and customer meetings as required.
• Collaborate with other functions—including Engineering, Supply Chain Management, and Training—to ensure Support Engineering and obsolescence activities remain aligned with wider organisational developments.
• Engage directly with customers on specific obsolescence-related matters.
• Coordinate Support Engineering deliverables (CDRLs), ensuring timely receipt, thorough review, and preparation of outputs ready for approval, with a strong emphasis on First Time Quality.
• Liaise with obsolescence personnel as appropriate to the role.
• Work under the direction of the Obsolescence Capability Lead and Product Support Engineering Manager to meet departmental objectives.

Preferred Skills, Qualifications and Experience

The ideal candidate will demonstrate some or all of the following attributes:

• Eligibility to obtain UK Security Clearance (SC) is essential.
• Comprehensive understanding of Support Engineering, specifically obsolescence within a military environment.
• Proven experience in Obsolescence Management.
• Strong analytical skills with the ability to interpret engineering data effectively.
• Ability to engage with cross-functional business stakeholders to identify optimisation opportunities and enhance supplier offerings to customers.
• Experience liaising with Original Equipment Manufacturer (OEM) platform teams to integrate UK solutions with existing base platform systems.
• Demonstrated commitment to driving First Time Quality in deliverables.
• Familiarity with international support standards, such as Defence Standard 00-600 and the ASD/AIA Suite of S Series ILS Specifications, is desirable.
• Ideally educated to degree level in a relevant Engineering discipline (not essential).

Please apply or get in contact on 01935403203 /

Our large construction and civil engineering client are seeking an experienced Administrator to join their IT and Asset Management Team on a 12 month contract assignment based out of their office in Kings Langley.

The position is for a Procurement and Contracts Administrator and below is the role specification:

Asset Management - the management of asset information in a timely manner with accuracy and other related administrative tasks…
The creation (on going maintenance) of asset records in ERP Systems (such as JD Edwards and Lotus Notes based applications) and other systems
On/off hiring assets within the business
Periodic reviews/audits of asset records (such as their location, correct charging occurring, etc)
Managing distribution/use of certain Software Licenses

JLM (Joiners, Leavers & Movers)
Administration of the distribution or collection of assets (Equipment used by people, such as laptops)

Call off orders for specific suppliers
Administration of Fault Calls/Warranty replacements
Cellular Assets
Sim activations/cancelling and queries
Adhoc requests for phones and tablets
Usage analysis

Other Administration tasks for department and wider/entire business
The creation of requisitions and conversion of approved requisitions into orders for all DTS (Digital Technology Services Dept) requirements and services and liaison with suppliers
Receipting and matching (for DTS budgets)
Charge notes

Skills will need to include:
Strong administrative mindset
Attention to detail
Can self-manage tasks and workload
Strong communication skills (internally and externally)
Strong Excel and other M365 technologies
Can work under pressure and to deadlines/milestones
Ability to speak to and develop relationships with internal stakeholders each day

Role will require a successful DBS check once the role is offered

SAP S/4 Hana - R2R Consultant: 6 Month Contract - Hybrid/West Midlands

We are a SAP S/4HANA R2R Consultant, you will be responsible for implementing and optimising the Record to Report processes within the SAP S/4HANA environment. You will play a key role in understanding business requirements, providing insights, and delivering effective solutions that enhance reporting and financial operations.

Type: 6 Month Contract
Day Rate: Market Rates (Outside IR35)
Location: Hybrid/West Midlands
Start: ASAP

Key Responsibilities:

Implementation & Configuration: Lead the implementation of SAP S/4HANA R2R solutions, ensuring alignment with business processes and best practises.

Process optimisation: Identify opportunities for process improvements within the R2R cycle, enhancing efficiency and accuracy in financial reporting.

Documentation: Create detailed documentation of business processes, configurations, and user manuals to support project delivery and future reference.

Collaboration: Work closely with cross-functional teams, including Finance, IT, and Operations, to ensure seamless integration of R2R processes within the broader SAP landscape.

Skills

Previous experience in SAP S/4HANA R2R consulting or a similar roles.
SAP Expertise: In-depth knowledge of SAP S/4HANA modules related to Finance and Controlling (FICO) and R2R processes.
Analytical Skills: Strong analytical and problem-solving abilities, with a keen attention to detail.
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts to technical and non-technical stakeholders.
Certifications: SAP Certification in S/4HANA Finance or related fields is a plus.

Please apply now to be considered for this role.

We are currently recruiting Gas Service & Repair Engineers to take on a service and repair contract on behalf of a market leading company. all works will be in the private sector and all jobs will be sent via a pda. The successful Gas Service & Repair Engineer will receive 6-8 jobs a day all based in your chosen working location. in order to take on this position as a service and repair engineer, the successful gas engineer must meet the following criteria:

3-5 Days a week

Weekly Pay

Parts Supplied

Flexible work on a long term contract

Essential Requirements:

• OwnGasSafe Registration - Including Fires & Cookers
• Own Van and Tools
• Criminal Background Check
• Domestic experience
• MINIMUM 2 years experience with all boiler diagnostics, servicing, installation, maintenance & repairs, across all major brands
• Strong customer skills

Desired:

• Experience managing own workload
• Qualified installer of vented and unvented cylinders
• Confident driving and working in and around Central London
• Ability to work confidently in high end properties
• Experience with power-flushing heating system
• Experience in Plumbing maintenance
• Experience in bathroom installations

Please get in touch to apply now! Quick Starts Available

Role / Job Title:PAS-X MES Application Support Analyst L1/L2 (SaaS)Location:London - 1 day a week (but should be available when needed)The RoleManufacturing Data Management project for a global FMCG client as a Platform architect.Your Responsibilities(Up to 10, Avoid repetition)1. L1/L2 Application Support

• Provide L1/L2 support for PAS-X MES across EU manufacturing sites
• Act as first point of contact for MES incidents, alarms, and service requests
• Perform incident triage, analysis, resolution, or escalation within agreed SLAs

2. Incident & Problem Management

• Log, manage, and resolve incidents using Pulse
• Support deviation, investigation, and root cause analysis activities where required
• Coordinate with PAS-X vendor (L3) for product-level or complex issues
• Maintain complete, accurate, and auditable ticket records

3. Change, Release & Upgrade Support

• Support PAS-X releases, patches, and upgrades under GE HealthCare change governance
• Perform impact assessments and support validation activities (IQ/OQ/PQ as applicable)
• Support regression testing, cutover, and post-release hypercare

4. Manufacturing & MES Operations Support

• Support shop-floor operations including EBR execution, weighing, dispensing, and packaging workflows
• Support integration points with SAP and Historian related systems
• Assist sites during critical manufacturing windows where required

5. GxP & Compliance Support

• Operate in compliance with GxP, data integrity, and validation requirements
• Support audits, inspections, and compliance reviews as required
• Ensure all incidents and changes are documented for audit readiness

6. Stakeholder & Vendor Coordination

• Act as operational interface between manufacturing sites, IT, QA, and PAS-X vendor
• Provide regular status updates and participate in operational and governance calls

7. Knowledge Management

• Maintain MES support documentation, runbooks, and known error records
• Support knowledge transfer and stabilization activities across regions

Your ProfileEssential Skills / Knowledge / Experience

1. 5 10 years of experience supporting MES platforms (KOERBER PAS-X preferred)
   Hands-on experience with PAS-X MES in regulated manufacturing environments
2. Strong understanding of EBR, shop-floor processes, and MES integrations
3. Experience supporting SaaS / platform-based MES solutions
4. Strong understanding of ITIL-based incident, problem, and change management
5. Experience working with EU manufacturing sites and QA teams

Desirable Skills / Knowledge / Experience

1. Experience in pharma or life sciences manufacturing
2. Exposure to SAP, Historian, LIMS, and automation systems
3. Experience supporting PAS-X packaging and process lines
4. Experience with ITSM tools such as ServiceNow or Jira

Become an IN2 Freelancer

£200 £250 per day
IN2-AV Recruitment is expanding our freelance network and is actively seeking experienced AV/VC Technicians in Manchester, Leeds and Birmingham. You will be supporting leading financial institutions and large corporate clients, working on-site to deliver high-quality audio visual and video conferencing support.

This is ideal for established freelancers seeking additional work or professionals between roles looking for short to medium-term assignments.

What We re Looking For

• Based within commutable distance of Manchester, Leeds or Birmingham
• Available for a quick start
• Confident in customer-facing, corporate AV/VC environments
• Strong technical support background across audio visual, video conferencing, displays and presentation systems

Desired Experience

• Proven operational knowledge of AV and VC systems, with strong fault-finding abilities
• Ensuring systems remain fully functional with minimal downtime
• Ability to quickly adapt to new clients and integrate with multiple teams
• Experience supporting high-priority meetings, events and executive-level users
• Strong written and verbal communication skills

Day rates will vary depending on site and individual experience.
Why Freelance with IN2-AV?

• Prompt weekly payments
• Support with limited company set-up or umbrella payroll
• Full contract compliance guidance
• A recruitment team with decades of experience managing AV freelance desks
• Access to a wide range of ongoing contract and ad-hoc opportunities

If you are interested in joining our freelance pool, please apply via the button on this page or call our freelance team on (phone number removed).

Apply today and a member of our team will get in touch to discuss registration and current opportunities.

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

We are recruiting for an experienced Product Owner to support governance activities across an AWS cloud platform within a regulated organisation.

This role sits between Engineering and Governance, focusing on strengthening cloud controls, improving technical documentation, and addressing platform findings. While you won’t be designing architecture solutions, you will need a solid understanding of AWS architecture principles and processes to work effectively with Architects and Engineering SMEs.

Responsibilities

• Review and remediate governance and control findings within AWS
• Assess and enhance cloud governance frameworks and processes
• Partner with Engineering SMEs to produce and refine High-Level Design Documents
• Support design and governance approval processes
• Coordinate stakeholders and manage documentation timelines
• Ensure all outputs meet regulatory and internal compliance standards

Key Skills

• Strong understanding of AWS cloud infrastructure
• Proven Technical BA experience / Product Owner Experience (preferred over Architect background)
• Experience with application management, governance, and lifecycle controls
• Comfortable operating in structured, regulated environments
• Strong analytical, documentation, and stakeholder engagement skills
• Jira (essential) and Confluence (desirable)
• Awareness of automation / Terraform beneficial

This is an excellent opportunity for a process-driven AWS expert who can bridge technical engineering discussions with governance and compliance requirements in a cloud-first environment.

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

IT Business Continuity Manager

Up to £525 per day - Inside IR35

Hybrid

6 months

My client is an instantly recognisable consultancy who urgently require a Business Continuity & Disaster Recovery Consultant to join a business-critical programme.

Key Requirements:

• Proven experience delivering IT Business Continuity and Disaster Recovery (BCDR) programs in large enterprise environments.
• Active SC Clearance.
• Strong facilitation skills for Business Impact Analysis (BIA) workshops and dependency mapping.
• Knowledge of service-led continuity planning and hands-on experience creating practical runbooks.
• Understanding of regulatory and business requirements for Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
• Excellent communication skills with the ability to produce clear, actionable documentation for both technical and non-technical stakeholders.

Nice to have:

• Immediate availability.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Sheffield or Birmingham Hybrid (3-days onsite)

We’re partnering with a leading financial services client who are looking for a Data Risk & Controls Manager to join their global team responsible for strengthening data risk governance and control frameworks across the organisation. This is an initial 8-month contract inside IR35.

The Role

This position plays a key role in ensuring that global data control frameworks align with UK regulatory requirements, acting as the UK representative within an international team. You will support risk and control owners, challenge existing risk assessments, and drive continuous improvement across the organisation’s data control environment.

Key Responsibilities

• Act as the UK representative within a global data risk and controls team
• Support risk and control owners in strengthening control frameworks
• Develop and drive action plans to address control gaps
• Assess the effectiveness and sustainability of data controls
• Challenge whether risks have been appropriately identified and mitigated
• Influence improvements and next steps across the control environment
• Confidently engage with senior stakeholders and leadership
• Provide constructive challenge within governance and risk discussions

Focus Areas:

• Data privacy
• Data storage and retention
• Data usage and governance
• Metadata management
• Data movement between applications

Requirements:

• 5+ years of experience within financial services and in operational risk, non-financial risk, or data risk.
• Hands-on experience with data control frameworks (1st, 2nd or 3rd Line of Defence)
• Strong knowledge of data privacy and regulatory requirements (UK experience beneficial)
• Experience working across Data, IT, Risk, or Audit functions
• Proven ability to influence, challenge and engage stakeholders
• Experience identifying control gaps and driving process improvements
• Ability to present complex issues clearly to senior non-technical stakeholders
• Experience working within financial services or another highly regulated industry preferred
• Exposure to automation initiatives is advantageous
• Experience engaging with regulatory bodies is beneficial
• Relevant industry certifications are a plus

More details available on successful application.

1st/2nd Line Application Support Operator
Location: Cardiff (office based initally then 3 days p/week from home)
Hours: 35 hours per week

£21.25 p/h (paid through an umbrella company)

We re looking for someone to join an IT team supporting a range of core business systems used across the organisation.

This role sits within the IT and Digital function and focuses on providing first line support for key internal systems, including platforms built on the Microsoft Power Platform, Dynamics 365, HR systems and other critical applications. You ll be the first point of contact for users, helping resolve issues, answering queries and making sure problems are logged and managed properly through the service desk.

You ll work closely with internal IT teams and external suppliers to make sure issues are understood and resolved quickly, while keeping users updated along the way.

What you ll be doing

• Providing 1st line support for internal users across core business systems
• Logging, managing and resolving incidents through the service desk
• Troubleshooting system and user issues and providing guidance where needed
• Escalating more complex problems to specialist teams while retaining ownership
• Setting up new users across supported systems
• Working with external suppliers where issues require third-party support
• Supporting testing of fixes and system updates
• Keeping documentation and system records up to date
• Assisting with system improvements and IT projects when required

What we re looking for

• Experience providing IT or application support in a service desk or support environment
• Strong troubleshooting and problem solving skills
• Good understanding of business systems and user support processes
• Ability to manage incidents and prioritise effectively
• Comfortable working with both technical teams and non-technical users
• A customer focused approach with strong communication skills

This is a good opportunity for someone who enjoys solving problems, working with a variety of systems and supporting users across a busy organisation.

Location: Droitwich

Salary: £35,000 - £40,000 per annum

Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed.

Key Responsibilities:

• Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process.
• Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments.
• Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties.
• Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery.
• Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure.
• Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures.
• Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards.
• Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete.
• Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required.
• Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities.

Competencies & Behaviours:

• Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure.
• Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration.
• Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments.
• Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging.
• Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls.
• Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks.
• Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling.
• Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded.
• Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams.
• Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus.

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.

QDC Subject Matter Expert - Hybrid

Must have an Active SC Clearance

An opportunity has arisen for a QDC Subject Matter Expert to support Defence and National Security programmes focused on Qualifying Defence Contracts and Single Source Contract Regulations. This role suits a specialist with strong post award contract management experience who understands the regulatory, commercial, and governance requirements of QDC and QSC delivery.

About the Role - QDC Subject Matter Expert

• As a QDC Subject Matter Expert, you will provide specialist support across post award contract management, compliance, and risk management for QDC and QSC engagements.
• You will support contract administration, stakeholder engagement, and dispute resolution in line with SSRO regulations.
• The role involves working closely with commercial and delivery teams to ensure correct application of pricing, allowable costs, and statutory reporting.
• You will liaise with MOD commercial teams and the SSRO to ensure regulatory guidance is applied accurately and consistently.

What We’re Looking For - QDC Subject Matter Expert

• Strong knowledge of the Defence Reform Act 2014 and Single Source Contract Regulations 2014.
• Experience with contract pricing methods, allowable cost assessments, and risk and incentive mechanisms.
• Proven ability to manage statutory reporting and regulatory compliance for QDC and QSC contracts.
• Excellent communication and stakeholder management skills.
• Experience in contract negotiation and business risk management.
• Single UK national with active SC clearance and willingness to progress to higher clearance if required.

Support secure Defence delivery and provide trusted commercial expertise as a QDC Subject Matter Expert.

To apply, please send your CV by pressing the apply button.

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements