Bromsgrove - (Hybrid 3 days in office)
£27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits

Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?

This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training.

You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications.

You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement.

The Role:
* Provide technical advice and support to users
* Log, manage and resolve IT issues in line with SLAs
* Investigate, diagnose and escalate technical queries when needed
* Build positive customer relationships and maintain satisfaction levels
* Maintain accurate records and ensure work is costed or billed correctly

The Person:
* Strong communication skills and ability to explain technical topics clearly
* Excellent problem-solving skills and willingness to learn
* Self-motivated, proactive and able to work independently or within a team
* Ideally holds relevant certifications or experience in ICT service delivery

Reference number:BBBH(phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates

COINS Systems Manager (FTC)
Salary: Extremely competitive + car allowance + Benefits
Fully Remote / 12 month Fixed Term contract

We are seeking a highly skilled COINS Systems Manager to be the in‑house subject matter expert, owning the COINS platform, leading system enhancements, and playing a central role in major business transformation programmes for a successful UK housebuilder.
This is an opportunity to take on a visible, business‑critical, senior role where you will shape how COINS is used across the entire organisation

About the Role

As the COINS Systems Manager, you will act as the primary source of COINS expertise. You’ll work across IT, Finance, Commercial, Construction and wider operational teams to develop, optimise and continuously improve COINS system and related processes.
You will lead end‑to‑end solution design, configuration, testing and deployment, while ensuring that all system changes align to business needs and Group IT strategy. You’ll also run daily BAU oversight, manage escalations (Tier 3), mentor junior team members, and be central to several high‑profile transformation initiatives.
This fixed term contract is perfect for someone who thrives in a hands‑on, consultative, high‑responsibility role as part of a supportive, forward-thinking IT functionKey Responsibilities
BAU Ownership & Escalation

Own and manage all Tier 3 COINS incidents and escalations.
Monitor the COINS dashboard, prioritise workloads and ensure SLA adherence.
Conduct daily platform checks to ensure system stability.
Lead weekly stand‑ups with 1st/2nd line support to provide coaching, training and structured development.COINS Leadership & Continuous Improvement

Serve as primary COINS SME, ensuring all processes and system changes are standardised, secure and aligned to best practice.
Proactively identify improvement opportunities and deliver system enhancements that add real business value.
Lead major COINS upgrades, updates and re‑implementation activity.
Champion good data quality, structured process design and best‑practice system usage.Business Partnering & Stakeholder Engagement

Build strong, trusted relationships across Finance, Commercial, Construction and Operations.
Run workshops, gather requirements and translate business needs into structured technical solutions.
Communicate complex issues in simple, business‑friendly language.
Act as coach and mentor to develop capability within the wider Business Applications Team.Project Delivery & Transformation

You will be a key contributor to several major strategic programmes, including integrating COINS with Microsoft Dynamics—requiring strong cross‑platform understanding, data flow knowledge and integration governance.Regional Restructure & Contract Moves

Delivering system changes, data alignment and process adjustments to support organisational change.COINS Re‑Implementation
A full re-implementation aimed at:

Simplifying and improving processes
Increasing adoption of standard functionality
Removing legacy customisation
Enhancing data quality and reporting
You will play a leading role in the design, governance and delivery of this programme.Skills & Experience Required
Essential

Expert end‑to‑end knowledge of COINS across Finance, Commercial, Procurement, Construction and Reporting.
Strong understanding of Finance processes and financial controls.
Experience delivering requirements gathering, analysis, solution design, configuration and testing.
Hands‑on experience delivering large‑scale COINS transformation initiatives.
Excellent stakeholder management with the ability to influence, educate and build strong working relationships.
High proficiency in data analysis, problem‑solving and investigation.
Methodical, structured and disciplined approach to system design and issue resolution.
Exceptional verbal and written communication skills.Highly Desirable
Experience with COINS integrations, particularly:

COINS Analytics
Anaplan
Microsoft Dynamics
Skills with SQL, Power BI or COINS reporting tools.
Broad understanding of housebuilding and related business functions.
Studying towards, or achieved, ACCA or equivalent finance qualification.Education
Degree qualified or equivalent industry experience.

What We’re Looking For
The ideal candidate will be:

Confident and consultative—comfortable engaging with senior leaders and challenging constructively.
Highly autonomous—thrives as the primary SME with minimal oversight.
Calm under pressure—a solutions-focused mindset.
A natural coach—able to mentor junior analysts and embed best practice.Apply Now!
If you’re a COINS specialist looking for a senior role where you can truly make your mark, we’d love to hear from you

Engagement Overview

Robert Half have partnered with a growing organisation based in South London who are looking for an experienced PeopleSoft Finance Consultant to join on a contract basis. This role is suited to a hands on specialist who can step in quickly, provide stability across core finance processes, and support ongoing system transition activities.

IR35: Outside IR35

Length: Initial 6 months

Office Attendance: 2/3 days a week in their South London Office

Core Requirements

• Strong background in PeopleSoft Finance, specifically 8.4, with deep understanding of General Ledger functionality.
• Strong problem solving and analytical skills, able to take ownership of complex functional issues.
• Confident communicator who can collaborate with both finance stakeholders and IT teams.
• Competent in SQL for troubleshooting and data validation.
• Solid grasp of finance operations and how the GL interacts with AP, AR, and Procurement.

Nice-to-Have

• Familiarity with additional modules such as AR, Inventory, Asset Management, Project Costing.
• Understanding of financial processes, accounting concepts, and VAT (UK/EU).
• Experience working with ITSM/incident management platforms.

Contractor Responsibilities

• Oversee day-to-day support and stability of PeopleSoft GL, ensuring any issues are identified and resolved promptly.
• Serve as the subject matter expert for GL processes including journals, allocations, intercompany, reconciliations, and reporting.
• Handle incidents, queries, and service requests related to GL activity.
• Investigate escalations and coordinate with technical teams when required.
• Provide support to areas that connect into GL (AP/AR/PO).
• Partner with finance users to troubleshoot issues and drive resolutions; delegate work to offshore teams where appropriate.
• Assist with VAT-related updates or any cross-module changes.
• Contribute to testing cycles across both PeopleSoft and SAP environments.
• Troubleshoot issues in development and production systems.
• Complete high-level checks during month-end and year-end to ensure batch processes run successfully.
• Build strong working relationships with business users, helping with reporting requirements, audits, and enhancement requests.
• Gather requirements and produce documentation as needed.
• Work closely with the wider regional and global PeopleSoft teams as well as internal IT.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

Clark Door designs, manufactures and installs specialist door systems for some of the most prestigious organisations across the world. From acoustic and fire rated doors to high security, temperature controlled and nuclear applications, our products protect people, assets and operations in some of the most complex environments on the planet. With over 100 years of engineering heritage and recent recognition through the King’s Award for Innovation, we continue to grow by solving difficult technical challenges better than anyone else.

We are looking for an experienced Industrial Door Lead Installation Engineer to join our Installation team. This role is ideal for a hands on engineer who enjoys leading work on site, working directly with customers and delivering high quality installations in demanding environments across the UK and overseas.

The Role

Reporting to the Subcontractor Manager, you will lead the mechanical installation of Clark Door products across customer sites. You will act as the senior engineer on site, ensuring installations are delivered safely, efficiently and to the highest quality standards while representing Clark Door professionally at all times.

What you will be doing

Leading the installation of Clark Door products including personnel steel hinged doors, sliding doors and roller shutters in line with fire, acoustic and security specifications. Full product training will be provided.
Acting as the main point of contact on site, building strong customer relationships and providing clear progress updates.
Ensuring compliance with RAMS, company health and safety procedures and PPE requirements at all times.
Working closely with Technical Support to resolve site issues quickly and keep projects on programme.
Maintaining accurate daily site and quality records using the company management system and securing customer sign off.
Working in line with ISO 9001 quality procedures and company standards.
Taking responsibility for company vehicles, tools and equipment.
Surveying damaged doors and additional works and providing accurate information to support costing and manufacturing.
Planning daily site activities and providing briefings to assistant engineers and subcontractors.
Monitoring progress and adapting plans to minimise downtime and keep installations on track.
Supporting pre installation site visits and planning activities when required.
Mentoring and developing less experienced engineers.
Maintaining professional, ethical and commercially aware behaviours in line with company values.
This role may involve additional duties within the general scope of the position as reasonably required.
What we are looking for

Minimum three years experience installing, servicing and repairing industrial or specialist door systems such as roller shutters, sectional overhead doors and steel hinged doors.
Strong mechanical engineering skills with fault finding and problem solving capability.
CSCS card.
Full UK driving licence.
Strong communication, organisation and time management skills.
Flexible approach to working hours and travel.
Desirable:

NVQ Level 2 in Door, Gate and Shutter Systems, IPAF, PASMA, DHF safety certification, SSSTS or SMSTS, experience with coldstore or rapid rise doors, lifting operations experience, telehandler or slinger signaller certification.
Travel

The role is Midlands based with travel to customer sites across the UK. Work will be planned locally where possible, however regular working away during the week and occasional weekend work will be required. There will also be opportunities for overseas installation work.

WHAT WE OFFER

At Clark Door we believe in rewarding our team and supporting your growth. Here’s what you can look forward to:

Career Development – Grow with us through structured training, development pathways, and clear career progression opportunities.
Generous Annual Leave – Enjoy 33 days of annual leave, inclusive of bank holidays, to rest and recharge.
Birthday Off – Celebrate your special day with an extra day off, no annual leave required.
Loyalty Reward Scheme – Earn an additional day of annual leave after 3 and 5 years of continuous service, recognising your dedication.
Life Assurance – Peace of mind with life cover at 4x your basic salary.
Holiday Flexibility – Access our holiday purchase scheme to tailor your leave to your lifestyle.
Financial Benefits – Company pension contributions and employee discounts to support your financial wellbeing.
Family-Friendly Policies – Enhanced maternity and paternity leave designed to support you through life’s big moments.
Health & Wellbeing – Stay active with our cycle-to-work scheme and benefit from additional store discounts.
Employee Referral Scheme – Recommend great people and earn bonuses through our referral rewards programme.
Sick Pay Support – Company-funded sick pay provides security when you need it most.
Job Types: Full-time, Permanent
Pay: Up to £18.50 per hour
Expected hours: 39 per week
Benefits:

Additional leave
Bereavement leave
Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Referral programme
Sick pay
Work Location: On the road

REF-(Apply online only)

Job Title: IT Support Field Engineer / Field Engineer - Mobile Device Rollout

Location: Multiple sites / Onsite around North Wales
Contract Type: Contract
Clearance Required: Active NPPV (within the last 12 months)

?? Important Requirement

Only candidates with ACTIVE NPPV clearance held within the last 12 months will be considered.
Applications without this will not be progressed.

Overview

We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This is a hands-on role focused on device deployment, configuration, and end-user support within a corporate environment.

Key Responsibilities

• Configure, build, and deploy mobile devices to end users
• Support device rollout activities including setup, activation, and handover
• Provide 1st and 2nd line IT support for mobile and end-user devices
• Troubleshoot hardware and software issues efficiently
• Maintain accurate records of deployed devices and support tickets
• Work closely with the wider deployment team to ensure smooth delivery

Required Skills & Experience

• Experience in IT support, deskside support, or field engineering
• Strong hands-on experience with device builds, deployments, or rollouts
• Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial)
• Experience providing 1st / 2nd line support in a corporate environment
• Excellent communication and customer service skills
• Ability to work in a fast-paced, high-volume deployment environment

Additional Information

• Previous experience working on IT rollout or refresh projects is highly desirable
• Must be comfortable working onsite and potentially across multiple locations

Apply Now

If you meet the clearance requirement and have strong deployment experience, we would love to hear from you.

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

People Security Adviser - London (Contract)

Are you a seasoned security professional passionate about safeguarding personnel and physical assets? We are seeking an experienced People Security Adviser to join our dynamic team within the National Security and Government sector. This pivotal role offers the opportunity to influence and enhance the security posture of one of the UK’s critical national infrastructures, working at the forefront of security operations to protect personnel across diverse environments.

What You’ll Bring to the Role

Proven expertise in personnel and physical security management within a government or national infrastructure setting
Strong experience in conducting security risk assessments, investigations, and incident response planning
Ability to develop and maintain security policies, controls, and standards aligned with UK government vetting requirements
Excellent influence, negotiation, and communication skills, with the capability to work independently or collaboratively
Proficiency in producing high-quality documentation and reports using MS Office suite
Knowledge of government security standards, integrated security protocols, and risk management strategies

Nice to Have Skills

Formal security qualifications or memberships of professional security bodies
Experience in change management and delivering security improvement initiatives
Ability to coordinate security forums and working groups effectively
Knowledge of cyber security, threat intelligence, and identity and access management (IAM) is beneficial

Preferred Education and Experience

Relevant security certifications or postgraduate qualification in security management preferred
Minimum of several years’ experience in personnel and physical security roles, ideally within the UK government or a comparable environment

Other Requirements

Must hold UK Security Clearance (SC vetted)
Valid driver’s license and access to a vehicle to visit remote sites
Willingness to travel occasionally to various sites around London

6 month contract

• Manchester - some occasional travel into the office
• 500 per day (Outside IR35)

Our client in Manchester is currently on the lookout for an experienced Project Manager to managing and delivering a project to replace the backup solution used in the organisation.

The initial 6-month contract will include standing-up a project to replace our backup solution, the first phase of which will be an open tender with the aim of identifying and securing the right solution and supplier for the organisation. The ideal candidate will have experience in leading implementation backup solutions with experience of implementing enterprise grade backup tools across on-premise and cloud.

Main responsibilities

• To manage the delivery of assigned IS projects, consisting of numerous technical and business streams and involving both internal and external resources
• Produce, monitor and update project plans, project initiation documents, board papers, financial trackers, and other project documentation.
• Identify and manage project risks and issues through logging, reporting, analysis, mitigation, and escalation.
• Maintain appropriate governance forums and communication channels for stakeholders internally and externally at all levels.
• Collecting, understanding, documenting, and transmitting the business requirements for the project, obtaining the appropriate sign-off, and translating these into functional specifications and detailed test plans.

The following skills and experience will be essential:

• Has experience of implementing enterprise grade backup tools across on-premise and cloud.
• Experience in one or more of Rubrik, Comvault, Veeam or Cohesity would be highly beneficial.
• You’ll need to have led projects before and deliver projects on time and to budget, make sure they deliver benefits and make sure people are ready for the changes.
• Build strong relationships with people at all levels, work collaboratively with diverse teams, and motivate people to deliver high quality work in our projects.
• Communicate complex information in a range of formats and to different audiences, and make information clear, accessible and engaging.
• Be able to travel to Manchester 2 - 3 times a month

HELPDESK TEAM LEADER
FIXED TERM CONTRACT
ILKLEY - HYBRID WORKING
UP TO 35,000 (Negotiable)

THE COMPANY:

We’re exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team.

As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service.

The role does require an individual who has operated at Team Leader level within a technical environment with a high-level understanding of IT environments such as Networking.

This is the perfect opportunity for an individual with good leadership expertise that is keen to learn more about IT to be able to provide hands-on support where required.

THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE:

• As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts, whilst ensuring high levels of customer service
• Monitoring workloads & ticketing to ensure that all customers are supported within the agreed SLA
• Preparing Monthly team rotas to ensure resource is provided
• Assisting with Project Work and Coordination
• Identifying training needs and areas of improvement
• Ensuring that customers are escalated and responded to rapidly
• Maintaining SOPs when processes change/update
• Providing reports to the Directors and discussing key insights
• Setting team and individual objectives, targets and improvement milestones
• Arranging team meetings and 1:1 meetings to ensure good communication
• Delivering or arranging delivery of regular training

THE PERSON:

• Must have experience as a Helpdesk Team Leader, Technical Support Team Leader, Service Desk Team Leader, IT Support Team Leader or similar team lead role in a technical envionment
• A broad understanding of IT, with the willingness to develop enhanced technical skills over time to enable enhanced/escalation support to team.
• Excellent communication skills with the confidence to manage a team of varying experience levels
• An individual with solid values and one that enjoys delivering high levels of service

TO APPLY:

Please send your CV for the Technical Support Team Leader position via the advert for immediate consideration.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job Title: Project Coordinator
Location: E1, London (hybrid)
Contract Duration: 6 months
Salary: 16.83 p/h
Working Pattern: Full Time Monday to Friday (Ideally 1pm - 10pm to align with EST hours, negotiable)

Join Our Team as a Project Coordinator!

Are you a detail-oriented and tech-savvy professional ready to take on an exciting challenge? Our client is on the lookout for a vibrant and enthusiastic Project Coordinator to support their Business and Health workstreams. This is your chance to become a vital part of a dynamic team that bridges the gap between technical builds and business needs!

What You’ll Be Doing:
As a Project Coordinator, you will play a pivotal role in ensuring projects run smoothly and efficiently. Your responsibilities will include:

Jira Backlog & Queue Management: Own the lifecycle of tickets. Monitor the queue, identify blockers, and clearly define next steps for open items.

Salesforce Systems Specialist: Dive deep into the Salesforce ecosystem. Troubleshoot bugs, assist with new feature builds, and provide one-on-one support to team members facing technical hurdles.

Stakeholder Communication: Be the primary point of contact for ticket requestors. Proactively gather requirements, clarify vague requests, and provide timely status updates to keep projects moving forward.

User Acceptance Testing (UAT): Lead the testing of new features and fixes. Ensure that technical solutions align with business requirements before they are rolled out.

Agile Coordination: Facilitate seamless communication between business units and technical teams to ensure nothing falls through the cracks.

What We’re Looking For:
To be successful in this role, you should have:

Salesforce Fluency: Proven experience with Salesforce (Lightning preferred). Comfortable troubleshooting user permissions and general logic issues.

Jira Mastery: Experience managing high-volume queues and maintaining organised backlogs in Jira or similar PM tools.

Technical Troubleshooting Skills: A natural problem-solver who can learn new software tools and internal builds quickly.

Clear Communication: The ability to translate “tech-speak” into plain English for business stakeholders and vice versa.

Attention to Detail: A keen eye for detail that helps you notice missing criteria and ask the right questions before work begins.

Why Join Us?

Innovative Environment: Work with a team that values creativity and innovation.
Career Growth: Opportunities for professional development and growth.
Collaborative Culture: Join a team that thrives on collaboration and support.

Ready to Make an Impact?
If you’re excited about the prospect of joining a forward-thinking organisation and have the skills we’re looking for, we want to hear from you! Apply now and take the next step in your career as a Project Coordinator!

For more details and to apply, visit our job posting here: Job Link url removed) look forward to welcoming you to the team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Senior Integrations Project Manager

Solihull - Hybrid (2 days onsite)

3 month contract

450- 500 per day / Outside IR35

We’re hiring an experienced Senior Integrations Project Manager to lead major internal transformation and integration programmes within a fast paced telecoms and networking environment. You’ll drive systems consolidation, post merger integration, and cross functional change across IT, networks, and business operations.

What You’ll Deliver

• Internal transformation and business integration projects
• Delivery of LAN/WAN, WiFi, and network security projects

What You’ll Bring

• 5+ years’ project management experience delivering complex internal or cross functional programmes
• Strong telecoms / networking background
• Proven experience delivering LAN/WAN, WiFi, and security focused projects
• Track record in integration and post merger programmes
• PM qualifications (PRINCE2, MSP, PMP desirable)
• Confident using (url removed), MS Project, Asana, Power BI
• Able to pass BPSS and additional security checks

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Senior Associate - Systems (Application Support)

Location: West London
Salary: 27,500 per annum
Contract: 12-Month Fixed-Term Contract
Working Model: Fully Office-Based

Overview

We are seeking a Senior Associate - Systems (App Support) to join a busy and fast-paced banking environment on a 12-month fixed-term contract. This role will focus on providing day-to-day support across core banking systems, ensuring smooth operations across multiple business functions including Front Office, Back Office, Treasury, Finance, and Operations.

This is an excellent opportunity for someone with systems support experience within banking looking to develop their technical and functional knowledge further.

Key Responsibilities

• Provide user support for core banking systems, including troubleshooting and issue resolution
• Support applications including Core Banking, Treasury, SWIFT, Nostro Reconciliation, and AML systems
• Manage user access and system administration
• Support system enhancements, customisations, and ongoing projects
• Conduct UAT testing and assist with implementation of new systems/modules
• Investigate, escalate, and resolve critical system issues within defined timelines
• Produce reports and MIS using SQL/Oracle tools
• Support internal and external audit requirements
• Liaise with internal teams, offshore support, and third-party providers
• Deliver training and guidance to system users across the business
• Maintain accurate documentation and records

Requirements

• Experience supporting banking systems (ideally Finacle or similar core banking platforms)
• Working knowledge of SQL / Oracle / RDBMS with ability to run queries
• Understanding of SWIFT, Treasury systems, and banking operations
• Strong communication and stakeholder management skills
• Basic knowledge of Windows OS and network infrastructure
• Proficient in MS Office
• Ability to work under pressure and manage multiple priorities

Key Attributes

• Strong problem-solving and analytical mindset
• Proactive and willing to learn new systems and technologies
• Team player with a user-focused approach
• Flexible to support out-of-hours work where required

What’s on Offer

• Salary of 27,500 per annum
• 12-month fixed-term contract within a reputable banking environment
• Exposure to a wide range of banking systems and operations
• Opportunity to work closely with technical, operational, and business teams

Services Co-Ordinator ITAD

Location: Droitwich

Salary: £21,157.50 - 24,784.50 per annum

Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner.
• Provide detailed information about products and services, answer queries, and offer solutions based on customer needs.
• Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary.
• Assist with order placement, processing, tracking, and returns or exchanges.
• Accurately input and update customer information in the CRM (Customer Relationship Management) system.
• Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction.
• Collect customer feedback and report trends or recurring issues to management for further action or improvement.
• Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively.
• Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries.

Competencies & Behaviours:

• Strong verbal and written communication skills; ability to interact with a wide range of customers.
• Strong ability to resolve customer issues in a timely, efficient manner.
• Ability to manage multiple tasks and requests simultaneously.
• Ability to stay calm and understanding when dealing with difficult customers.
• Effectively prioritize tasks to meet service level agreements (SLAs).
• Familiarity with CRM software, Microsoft Office Suite, and other customer service tools.
• Ensure accuracy in data entry and while processing orders or addressing customer inquiries.

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

CYBER SECURITY ANALYST SECURITY OPERATIONS CENTER (SOC).

Summer-Browning Associates is supporting our client in the Central Government who is seeking a Cyber Security Analyst for an initial 12-month assignment, with the possibility of extension.

Location: London Hybrid Remote

The ideal candidates will hold active DV clearance and have a proven background in Cyber Security, with the following skills and experience:

• Experience in SOC operations, incident response, and forensic analysis.
• Proficiency in Security Information and Event Management (SIEM), including tools such as Splunk, Defender, and Tenable Threat Modelling System solutions, as well as with IDS/IPS and vulnerability scanners.
• Ability to perform triage of security events to determine their scope, priority, and impact, while making recommendations for efficient remediation.
• Experience in network security principles, firewalls, and access control mechanisms.
• Preferred Qualifications: - Industry certifications such as CompTIA Security+, CISSP, CISM, CEH, or GIAC are highly desirable.

To apply, please submit your latest CV for review.

A Charity in London are currently seeking an Oracle Fusion Security Architect for a 3 month assignment. The role is paying around 575pd (inside IR35)

You will be responsible for the security of Oracle Fusion applications and the integration with non-Oracle products and will ensure a sustainable security set up across all aspects of the programme.

The Security Lead will be responsible for developing the Security strategy, ensuring that the solutions are secure and well governed, approved based on enterprise and applications level at industry standards.

Duties and responsibilities:

• Develop and implement the Security strategies, plans, and procedures specifically for the implementation of the programme using applications including Oracle Fusion, as well as third party applications to ensure full end to security scrutiny.
• Lead and manage the testing plan and resources ensuring effective collaboration and communication and adherence to programme principles.
• Ensure all aspects of security are developed to align with best practise, including but not limited to applications, enterprise security.
• Oversee all aspects of security assurance for Oracle applications, integrations and migrations to create end to end processes, based on use cases including establishing metrics, applying industry best practices, and developing new tools and processes.
• Coordinate and manage Security testing activities across multiple projects, products and teams.
• Ensure that all security activities are executed in a timely manner and meet the required quality standards.
• Identify, document, and track software breaches.
• Provide regular reports on progress, results, and other relevant metrics.
• Collaborate with external and third party development teams to ensure seamless integration and delivery of Oracle software products.

Experience:

• Proven experience as an Oracle Security Lead in multiple implementations.
• Experience with the alignment of Oracle Fusion products and internal security processes such as single sign on,
• Strong knowledge of Oracle software methodologies, tools, and processes.
• Certifications in Oracle software (e.g., Oracle Certified Professional).
• Experience with Agile and DevOps methodologies in an Oracle environment.
• Experienced in leading, coordinating and managing an Oracle Fusion ERP Security workstream
• Ability to manage the security and governance of multiple Oracle modules and priorities in a fast-paced environment.

Job Title: Trainee Recruitment Consultant with a twist

Utilise our cutting edge AI technology so you are speaking the best candidates, first.

Interested? Apply today!

Location: Media City, Manchester, UK

About Us: We are a forward-thinking recruitment agency leveraging cutting-edge AI technology to revolutionize the hiring process! Our team is dedicated to finding the best talent for our clients while providing an exceptional candidate experience.

Job Description: We are seeking a dynamic individual with a proven track record in outbound calls and who has an excellent phone manner. The ideal candidate will be passionate about learning recruitment and eager to learn and implement AI-driven recruitment strategies.

Key Responsibilities:

• Conduct outbound calls to candidates (25+ per day)
• Build and maintain strong relationships with candidates and clients.
• Utilize AI technology to enhance the recruitment process.
• Screen and interview candidates to assess their qualifications and fit for various roles.
• Provide exceptional customer service and support to candidates throughout the recruitment process.
• Collaborate with the recruitment team to develop and implement effective recruitment strategies.
• Stay updated on industry trends and best practices in recruitment and AI technology.

Requirements:

• Proven experience in making outbound calls and excellent phone manner.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with candidates and clients.
• Strong interest in using AI technology and its applications to enhance working practices.
• Ability to work independently and as part of a team.
• Passion for recruitment and a desire to learn and grow in the field.
• Strong work ethic and ability to work independently when needed to achieve targets.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• Access to cutting-edge AI technology and tools.
• The chance to be part of a forward-thinking and innovative team.

How to Apply: If you are passionate about recruitment and excited about the potential of AI technology, we would love to hear from you. Please send your resume and a cover letter to (url removed)

Job Title: Google Workspace and Slack SME
Location: London
Salary/Rate: £355 pay
Start Date: 06/04/2026
Job Type: Contract

Company Introduction A major UK-based multinational financial institution headquartered in London, offering a wide range of services including retail banking, credit cards, corporate banking, and investment banking, with a long history dating back to the 17th century.

Job Responsibilities/Objectives
1.Handle customer enquiries via phone, email, and live chat
2.Provide accurate information about products and services
3.Resolve customer issues efficiently and professionally
4.Maintain up-to-date customer records and documentation

Required Skills/Experience
1.Good IT skills, including familiarity with Microsoft Office
2.Ability to work in a fast-paced environment
3.Excellent problem-solving ability
4.Strong communication and interpersonal skills

Desirable Skills/Experience
1.Experience within financial services or banking
2.Knowledge of CRM systems
3.Ability to handle complex or sensitive customer situations
4.Understanding of regulatory or compliance environments

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Role: Lead Network TDA x 3

Location: Remote UK

Duration: 6 Months

Day rate: 500 - 560 Inside IR35

Active SC Clearance required

Key responsibilities:

• You will be responsible for the technical delivery of transformational network projects on one or more of client’s large public sector accounts in the UK
• You will help our customer align their Network strategy to their business strategy using a common methodology
• You will be working with our Practice managers and Technical leads to design and deliver seamless network solutions to our customers
• Creating standardized or customized network designs in a range of areas and work on specific platform designs and/or customer solutions
• Carrying out pre-sales activities, planning and implementations across a wider range of ICT Infrastructure elements (security, wan optimization, load balancing etc.)
• Collaboratively work with other designers and engineers to resolve design and implementation issues and provide technical consultancy for customers
• Using recognised tools and methodologies to create innovative Network solutions for our customers

Skills & Experience required:

• CCIE qualified or experienced CCNP aspiring to earn CCIE qualification
• Experience in a key network delivery role for Major customers with complex network solutions
• Interpret Customer needs, assessing the full requirements, identifying solutions to standard and non-standard requirements is a must
• Expertise in Global WAN, LAN & WLAN design for private and public sector companies
• Strong technical background across Network Architecture layers and comfortable presenting networks and services as an integrated solution
• Experience in creating high quality technical designs, Customer facing proposals and detailed cost models is an advantage
• Experience in transition and transformation thought leadership for major customers seeking to reduce costs, remove business risks and improve customer experience
• Ability to explain difficult technical concepts to a variety of audiences is a must

£450 per day

Hackney

MUST have experience as a DPO in Local Government setting

Key Responsibilities:

• Strategic Oversight: Monitor internal compliance with UK GDPR and other data protection laws, including managing internal data protection activities and training staff.
• Advisory: Provide expert advice on Data Protection Impact Assessments (DPIAs), ensuring privacy risks are identified and mitigated early in project lifecycles.
• Point of Contact: Act as the primary contact point for the Information
• Commissioner s Office (ICO) and for individuals (data subjects) exercising their rights.
• Incident Management: Lead the investigation and reporting of data breaches, ensuring rapid response and minimization of risk.
• Policy Development: Review and update data protection policies to reflect the changing regulatory landscape and best practices.

To find out more information please contact (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

D365 F&O Business Analyst - Inside IR35 Contract

Our client is actively hiring for an experienced D365 Finance Business Analyst to join their existing D365 F&O team on a contract or permanent basis. The business is already live with D365 F&O and are currently planning an end-to-end optimisation across all modules. This is a fully functional role where you will lead processes and create and own workflows end-to-end.

This role is hybrid with requirements to commute to one of their many offices in the UK. Details of office locations will be shared over a call.

What we are looking for:

• Around 3-5 years’ experience working as a D365 Finance Business Analyst
• Experience working on 1-2 implementations of D365 F&O as a Business Analyst
• Experience working with AP module, creating processes
• Experience configuring and building end - to - end workflows across all D365 Finance modules
• Experience working with Axtension ISV is preferred (but not a deal breaker)

Apply with your CV or email (see below) to discuss the role in more detail. Interviews will begin next week.

The Role

We are hiring for the Customer Service Representative role, it’s about answering calls; it’s about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence.

Location:Newcastle upon Tyne

Duration:Minimum of 6 months with pontential conversion to FTE

Mode of contract:Onsite

Key Responsibilities

• Manage high-volume inbound calls and digital inquiries within a busy contact center environment.
• Provide professional, empathetic, and efficient support to resolve customer queries.
• Navigate internal systems to update and manage customer records with high attention to detail.
• Ensure compliance with industry regulations and internal company policies.

What You’ll Bring

The Essentials:

• Contact Centre Experience: You are comfortable working in a structured, fast-paced call center environment.
• Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service.
• Communication: Exceptional verbal and written communication skills.

The “Nice-to-Haves”:

• Financial Services Background: Previous experience working within banking or finance.
• Personal Loans Expertise: Specific experience servicing personal loan products is a significant advantage.
• CRM Mastery: Proficiency in Customer Records Management systems and data integrity.

Why Join Us?

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Global law firm with fantastic offices in a sought-after London location is seeking to hire a technical and analytical People Systems Analyst on an initial 12-month fixed-term contract. This role offers a great opportunity to deepen experience in data and insights while gaining broader exposure to systems configuration, workflow improvements, and project support.

• Salary to £50,000
• 12-month fixed-term contract
• Hybrid working – 3 days office / 2 days remote
• Excellent employee benefits

People Systems Analyst Key Responsibilities:

• Support the day-to-day operation and maintenance of SAP SuccessFactors
• Support people systems projects, including workflow improvements, configuration changes, planned maintenance, upgrades, testing, rollouts, and documentation in partnership with vendors and internal stakeholders
• Collaborate with the People team to identify system improvements and implement configuration changes
• Develop and maintain reports and dashboards to support data-driven decision-making across HR and the wider business
• Support cyclical HR projects such as Gender Pay Gap, annual fee earner regrading, and appraisal processes
• Assist in the rollout of new HR technologies and digital initiatives
• Provide training and support to HR users and other stakeholders on system functionality and best practices

People Systems Analyst Skills & Requirements:

• At least 1 year’s proven experience in HR Systems Administration or Analysis within a law firm
• Experience with global HR systems / SAP SuccessFactors, and multi-jurisdictional data is essential
• A strong understanding of HR processes and data structures
• Proficiency in reporting tools, data analysis and manipulating data using MS Excel
• Experience with system configuration, testing, and documentation
• Knowledge of GDPR and other relevant data protection regulations