Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it’s the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed.

The team comprises a mix of ‘home-grown’ (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team.

You’ll be someone with:

• Significant technical understanding of and previous experience within UK VAT.
• In-depth knowledge of recent key updates and areas of focus within UK VAT
• Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director.
• Confidence to build an internal and external network in the local area to drive new business opportunities
• Ability to actively seek opportunities for selling new services to existing clients
• Experience of leading engagement with HMRC for clients
• Experience and credibility when dealing with client senior management
• An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate
• CTA and/or ACA qualified or equivalent

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.

Make an impact in one of the UK’s largest Indirect Tax teams

Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it’s the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed.

Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it’s the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed.

The team comprises a mix of ‘home-grown’ (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

As a Tax Manager, you’ll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You’ll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms’ criteria and liaising with HMRC. You’ll develop business and seek opportunities to ensure the continued growth of the team.

This role is a key one and will work in close partnership with our Partners & Directors.

You’ll be someone with

• Significant understanding of and previous experience within UK VAT.
• In-depth knowledge of recent key updates and areas of focus in the area of VAT
• Ability to manage a large and varied portfolio
• Ability and desire to actively seek opportunities for further work
• Experience of dealing directly with HMRC
• Experience of dealing with client senior management and key stakeholders
• Educated to degree level.
• CTA qualified or equivalent an advantage

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust.

The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders.

You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.

You’ll be someone with:

• ACA/ACCA/ICAS qualification or overseas equivalent
• Experience supervising and coaching junior members of staff
• Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements
• Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas
• Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering
• Demonstrable knowledge of current economic and market trends

Desirable

• Sector experience appropriate to BDO audited entities
• Experience auditing international groups and coordinating engagements that operate cross border
• Experience designing audit strategies base don a combination of substantive and controls-based audit strategies
• Experience in conducting Group audits under ISA 600

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you’ll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you’ll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You’ll be someone with:

• ACA/ACCA/ICAS qualification or overseas equivalent.
• Educated up to degree level or CTS.
• Experience supervising and coaching junior members of staff on site.
• Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements.
• Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering.
• Demonstrable knowledge of current economic and market trends.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you’ll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you’ll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You’ll be someone with:

• Qualified ACA/ACCA/ICAS Qualified or overseas equivalent.
• Educated up to degree level or CTS.
• Experience supervising and coaching junior members of staff on site.
• Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements.
• Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering.
• Demonstrable knowledge of current economic and market trends.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you’ll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you’ll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You’ll be someone with:

• Qualified ACA/ACCA/ICAS Qualified or overseas equivalent.
• Educated up to degree level or CTS.
• Experience supervising and coaching junior members of staff on site.
• Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements.
• Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering.
• Demonstrable knowledge of current economic and market trends.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.

We’ll help you succeed

Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm’s key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams’ growth through their contribution.

You will work with great people and great clients in a vibrant and innovative team. So if you’re after a career that will keep you on your toes, we’ll give you the platform and then provide you with the autonomy to drive your career forward.

Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also:

• Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools.
• Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection.
• Pays attention to self-development and continuing professional education with a view to progressing within practice.
• Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience.
• Understands potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person.
• Get involved in special assignments on an ad hoc basis.
• Guide and supervise less experienced colleagues.
• Support, train, mentor and advise others in own area.
• Challenge current practice – driving improvements and championing change.
• Take personal responsibility for own decisions and actions and those of others.
• Lead projects of limited scale or complexity.

When you join us, we’ll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We’re looking for someone with:

• An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues
• Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients
• Experience of dealing with client senior management
• Educated to degree level and/or CTA and/or ACA qualified or equivalent
• Demonstrable post qualified experience

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

• Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

• 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

• • Right to Work in the UK
  • Criminal Record Check
  • Credit Check
  • Sanction
  • CIFAS
  • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

• Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
• Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
• Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
• Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
• Be the final voice of support—resolving issues with confidence and compassion when customers need us most
• Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

• You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
• You’ve written final responses and know how to communicate clearly, fairly, and with impact
• You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
• You thrive in fast-paced environments and embrace change with a positive mindset
• You’re comfortable working to targets and deadlines without compromising on quality
• You’ve got a sharp eye for detail and a strong sense of fairness
• You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
• You quickly grasp key regulations and understand how they shape our decisions
• You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
• Collaboration - You enjoy working with others and you like working as a team player.
• Communication- You can speak and write clearly and in a confident manner.
• Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking- You are able to think logically when making decisions.
• Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

• A professional, polite and courteous telephone manner
• Ability to deliver excellent service with outgoing nature
• Excellent verbal communication skills
• A good listener who can convey empathy, patience and understanding
• Confident and proactive to deal with difficult situations and conversations
• High levels of accuracy and attention to detail
• Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

• Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
• Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
• Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
• Have excellent attention to detail
• Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact.

Job Summary

As a Supply Chain Data Enablement & Analytics Intern, you will support the Ciena Global Distribution Company, Ltd. team in leveraging data to optimize supply chain operations, improve decision-making, and drive efficiency. You will assist with data collection, analysis, and reporting to identify trends, create insights, and contribute to actionable recommendations.

Job Responsibilities

Collect, clean, and organize supply chain data from various sources (e.g., ERP systems, logistics platforms, inventory databases).
Assist in developing and maintaining dashboards and reports to visualize key supply chain performance indicators (KPIs).
Conduct basic statistical analysis to identify patterns, anomalies, and opportunities for improvement within the supply chain.
Support the development and implementation of data models and analytical tools.
Collaborate with supply chain professionals to understand data needs and translate them into analytical solutions.
Document data processes, methodologies, and findings clearly and concisely.
Participate in team meetings and contribute to discussions on supply chain optimization strategies.
Assist with ad-hoc data requests and projects as needed.

Job Qualifications

Currently pursuing a Bachelor’s or Master’s degree in Supply Chain Management, Business Analytics, Data Science, Statistics, Industrial Engineering, or a related quantitative field.
Strong analytical and problem-solving skills with an aptitude for working with data.
Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs, data manipulation).
Familiarity with data visualization tools (e.g. Power BI) is a plus.
Basic understanding of SQL or other database query languages is advantageous.
Excellent communication skills, both written and verbal, with the ability to explain complex data insights.
Ability to work independently and as part of a team in a fast-paced environment.
Strong attention to detail and accuracy.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Please note this is a training course and fees apply

Are you looking to benefit from a new career in Data Analysis?

If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst

We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles.

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners.

Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts:

• Junior Data Analyst - 30,000
• Data Analyst - 50,000
• Business Data Analyst - 67,500
• Data Analytics Analyst - 80,000
• Business Analysts - 60,000

Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis.

The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - CompTIA Data+ Qualification

The first step is completing the CompTIA Data+ Qualification accredited by CompTIA.

This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data.

Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a data analyst.

Step 2 - Data Administration Training

Data is extracted using various method which are normally IT driven.

Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst.

• Microsoft excel - to expert level.
• Learn SQL - the programming language used for extracting data from more complex databases.
• Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.
• Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.

Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam.

Step 3 - Business Analysis Foundation

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa.

Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT).

Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam.

Step 4 - Recruitment Support

Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have.

We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.

Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.

They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Job Description:

• Senior Business Analyst
• Remote - Occasional travel to Coventry
• £450-£500 per a day inside IR35
• 6 Months initially

We have a rare opportunity for Senior Business Analysts to join a dynamic technical programme within the public sector. You will work alongside technical teams to solve complex problems and deliver robust solutions.

This role is ideal for analytical thinkers who thrive in technical environments and are looking for a secure, meaningful role.

As a Senior Business Analyst your key responsibilities;

Champion User-Centred Design principles within a technical environment, ensuring all technical solutions are driven by user needs and research insights.

Apply Government Design Principles (GDS) Standards to all deliverables, ensuring services pass GDS Service Assessments (Alpha/Beta/Live) and meet accessibility regulations.

Collaborate with User Researchers and UX Designers to translate user journeys and service blueprints into actionable technical requirements and backlog items.

Lead Agile ceremonies and processes within cross-functional teams, driving sprint planning, refinement, and retrospectives to maintain delivery momentum.

Map and analyze complex public sector business processes (As-Is and To-Be), identifying bottlenecks and opportunities for automation or digital optimization.

Bridge the gap between policy and technology, ensuring that digital solutions comply with legislative frameworks and departmental strategy.

Drive process re-engineering initiatives, focusing on reducing operational cost and improving the citizen experience through technical innovation.

As a Business Analyst you will have this experience;

Extensive experience working within central government or wider public sector bodies, with a deep understanding of the unique constraints, governance, and policy drivers.

Proven track record of delivering digital services that meet the Government Digital Service (GDS) Service Standard. Experience guiding projects through GDS assessments (Alpha, Beta, Live) is highly essential.

Expert knowledge of Agile methodologies (Scrum, Kanban, etc.) with the ability to lead refinement sessions and manage complex backlogs in tools like Jira and Confluence.

Strong experience working within multidisciplinary UCD teams. You must demonstrate how you have worked alongside User Researchers and Content Designers to turn user needs into technical specifications.

Advanced proficiency in mapping complex business processes (BPMN) and identifying opportunities for technical efficiency and automation.

Ability to understand and document technical concepts (e.g., APIs, data migrations, system integrations) and communicate them clearly to non-technical stakeholders.

Exceptional communication skills with the ability to influence senior stakeholders and manage conflicting priorities in a political environment.

£450.00 - £500.00 / day

Talent International UK and it’s subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC’s, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk

Invest in your future. Empower your career.

Sparta Global provides a launchpad for emerging talent, career changers, and individuals from diverse backgrounds to build meaningful careers in technology, data, and business consulting. A university degree is not a requirement-success in our pathways is driven by passion, commitment, and potential.

Your journey begins at the Sparta Global Academy, where immersive training, expert mentorship, and hands-on experience prepare you for a successful career launch.

Who We’re Looking For

• Are motivated to grow and succeed professionally
• Demonstrate curiosity and a proactive approach to learning
• Communicate effectively and work well in teams
• Thrive in fast-paced, dynamic environments
• Have a genuine interest in technology, data, and business
• Understand the importance of professionalism and continuous development

What You’ll Gain at the Academy

• Industry-aligned training tailored to your chosen pathway
• Real-world project simulations and client scenarios
• Exposure to Agile methodologies and modern tech stacks
• A supportive network of trainers and fellow Spartans
• Career coaching and structured progression plans

Sparta Global is more than a training provider-we’re your guide, your community, and your career partner. We help you overcome barriers such as lack of access, experience, or opportunity, and empower you to build a future in tech that reflects your true potential.

Data Pathway

Role: Data Consultant

Overview:
Empowers you to transform data into actionable insights. You’ll learn to collect, clean, analyse, and present data to support strategic decision-making and influence business growth.

Key Skills You’ll Learn:

• Handling, cleaning and analysing data using Microsoft Excel, SQL, Python and more
• Data visualisation, reporting and storytelling
• Data engineering and modelling, and ETL pipelines
• Data governance & ethics, including data protection, compliance, and responsible AI use

Your Career Starts Here

• At Sparta Global, we’re redefining what digital careers look like-and who gets to pursue them. We are on an inclusive mission to solve the digital skills gap for everyone.
• Our unique services and education model empower individuals with the tools, confidence, and real-world experience to launch meaningful careers, while helping more than 100 public and private sector organisations build innovative, inclusive digital teams.
• As a B Corp-certified employer, King’s Award for Enterprise (Promoting Opportunity) winner, and a Top 15 UK Employer for Social Mobility, we are proud to lead with purpose, impact, and integrity.
• Our Spartan consultants possess exceptional collaborative and analytical skills, ready to drive digital transformation projects across the UK. After completing their Academy training, trainees become Spartans and begin working on client projects with leading organisations in specialisms including DevOps, Software Development, Functional Testing, Test Automation, Data, AI, Business Solutions, and more.
• We proudly support over 100 companies across the UK and Ireland, including the Home Office, ASOS, Canada Life, Spotify, RBS, and many more.
• Visit our website to explore real-life stories from Spartans who have transformed their careers-from an events manager turned Scrum Master, to an English Literature graduate now thriving as a Software Development Engineer in Test. Our pathways unlock potential and redefine possibilities for hundreds of new, bright minds each year. Become future proof and join Sparta Global today.

Oracle ERP Reporting Lead
Contract | Outside IR35 | Fully Remote (UK)
We are seeking an experienced Oracle ERP Reporting Lead to join a large‑scale finance transformation programme. This is a senior delivery role with end‑to‑end ownership of the reporting workstream for an Oracle Cloud ERP implementation.
The role will act as the single point of accountability for reporting strategy, design and delivery, working closely with finance stakeholders and third‑party implementation partners to ensure a robust, scalable reporting solution is delivered.
Key Responsibilities

• Own and lead the Oracle ERP reporting workstream from strategy through to delivery and acceptance
• Gather and validate reporting requirements with finance SMEs and senior stakeholders
• Design and oversee delivery of reports using OTBI and BI Publisher (BIP)
• Act as the reporting subject‑matter expert, providing direction and appropriate challenge to third‑party suppliers
• Lead reporting‑related testing and UAT, ensuring data accuracy and audit compliance
• Manage reporting risks, issues and dependencies, escalating where required
• Translate technical reporting concepts into clear, business‑focused language

Essential Experience

• Multiple full‑lifecycle Oracle Cloud ERP implementations
• Strong hands‑on experience with OTBI and BI Publisher (BIP)
• Deep understanding of finance processes and finance reporting
• Proven experience leading reporting workstreams and managing system integrators / third parties
• Excellent stakeholder engagement and communication skills

Nice to Have

• Oracle Integration tooling exposure
• Experience with downstream reporting tools or data platforms (e.g. Power BI, data lakes)
• Experience operating in controlled or audited environments

Contract Details

• Outside IR35
• Fully remote
• Long‑term programme engagement
• Immediate or short‑notice start preferred

Role Purpose To lead the translation of SAP HCM Core HR into Oracle Fusion Core HR, ensuring simplified hire-to-retire processes, clean and GDPR-compliant HR data migration, effective UAT, proactive risk management, and high adoption. Key Responsibilities Functional Design & Process Translation - Lead Core HR design across the full hire-to-retire lifecycle - Translate SAP PA/OM processes into Oracle Fusion Core HR best-practice designs - Challenge legacy SAPcustomisationand Local Authority-specific workarounds - Design Oracle-standard worker, assignment, job, grade, position, andorganisationstructures - Act as Core HR Design Authority. Data Migration & Data Quality - Define HR data migration scope (migrate vs archive vsretainread-only) - Own HR data migration rules for workers, hierarchies, and absence balances - Support HR data cleansing prior to System Integratormobilisation -Validatemigrated HR data and support reconciliation - Ensure GDPR compliance and dataminimisationprinciples Risk Management & Governance -Identifyand manage HCM functional, data, and adoption risks -Maintainan HCM risk register with mitigation actions - Escalate risksimpactingPayroll accuracy, security, or statutory obligations - Support Design Authority andSteerCodecision making Testing, UAT & Payroll Dependency - Define HR test scenarios covering end-to-end employee lifecycle - Support SIT and lead HR involvement in UAT - Ensure HR design supports Payroll parallel runs - Support defect triage andprioritisation Cutover, Go-Live & Hypercare - Support HR cutover planning and sequencing -ValidateHR readiness for go-live - Provide HR Core support duringhypercareandstabilisation ProgrammePhase Skill Mapping ProgrammePhase Key HCM Skills Outcomes Mobilisation& Discovery SAP HCM knowledge, HR domainexpertise, stakeholder engagement Clear understanding of SAP complexity, risks, and data readiness Design Oracle Fusion Core HR design, process simplification, governance Approved future-state HR design aligned to Oracle and LA standards Data Migration HR data mapping, cleansing oversight,validationand reconciliation Clean, trusted HR data ready for payroll dependency Build & Test HR scenario definition, UAT leadership, defect management Validated hire-to-retire processes Cutover & Go-Live Cutover sequencing, absence balances, readinessassessment Controlled go-live with minimal HR disruption Post Go-Live / Hypercare Issue resolution,optimisation, user support Stable Oracle Fusion HR adoption Essential Skills & Experience - Proven SAP HCM to Oracle Fusion Core HR implementation experience - Strong SAP HCM (PA/OM) background - Oracle Fusion Core HR functional designexpertise - HR data migration and UAT experience - Experienceoperatingin Local Authority or regulated environments KeyBehaviours - Adopt-not-adapt mindset - Strong data ownership and accountability - Confident challenging legacy practices - Calm and credible underprogrammepressure

We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen, the pensions administration platform provided by Procentia.

This is likely to be an initial 3-month engagement, focused on understanding the client’s current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change.

Key Responsibilities

• Lead business analysis activity during the discovery phase of a DB pensions administration platform migration.
• Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points.
• Capture and document product, operational, functional and non-functional requirements for DB scheme administration.
• Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform.
• Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations.
• Act as a credible bridge between pensions operations, business users and technical delivery teams.

Essential Experience

• Strong experience working with Defined Benefits pension schemes at both product and operational administration level.
• Proven business analysis experience within pensions administration, platform change or operational transformation environments.
• Experience supporting or delivering pensions administration platform migrations, ideally involving DB schemes.
• Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations.
• Ability to engage with pensions SMEs, administrators, business users and senior stakeholders.

Desirable Experience

• Hands-on experience with IntelliPen / Procentia.

I am recruiting for a proactive and organised Project Support Officer / Project Management Administrator (PMO) to provide high-quality coordination and administrative support across a portfolio of projects and transformation programmes.

This role is central to ensuring effective project governance, robust reporting, and smooth day-to-day delivery. You will work closely with Project Managers, Business Analysts, Finance teams, and wider stakeholders to maintain pace, consistency, and quality across multiple workstreams.

Project Coordination & Governance

• Organise and coordinate project meetings, workshops, and steering groups
• Prepare agendas, take accurate minutes, track actions, and ensure timely follow-up
• Support the production of highlight reports, dashboards, and presentations for programme boards

Data, Reporting & Analysis Support

• Collate, monitor, and track data requests across multiple workstreams
• Maintain and update live trackers covering milestones, costs, benefits, placements, and KPIs
• Work collaboratively with Finance and Analysis teams to support benefit mapping and realisation

Documentation & Communication

• Draft, format, and maintain project documentation, guidance materials, and presentations
• Support internal communications and stakeholder engagement activities
• Produce clear and concise summaries and updates from programme information sources

Planning & Delivery Support

• Assist with process mapping and workshop delivery alongside Business Analysts
• Contribute to maintaining project plans, delivery schedules, and risk/action logs
• Support coordination and logistics of transformation and change activities

Team & Programme Support

• Provide flexible support across multiple projects as priorities evolve
• Work collaboratively within a multi-disciplinary environment
• Uphold professional standards and adopt a solution-focused approach

Essential Skills & Experience

• Experience in a Project Support, Project Administrator, or PMO role
• Excellent organisational skills and attention to detail
• Experience preparing reports, minutes, and tracking actions
• Strong Microsoft Office skills (Excel, Word, PowerPoint)

Desirable

• Experience working in a PMO or transformation programme environment
• Understanding of project delivery methodologies (e.g. Agile, PRINCE2)
• Experience supporting benefits tracking or programme reporting

RMK Talent Solutions is pleased to assist our client in recruiting a dedicated UK Business Development Manager for an esteemed life insurance company. This is a permanent position available across the UK, offering a fantastic opportunity to join a reputable organisation specialising in offshore life insurance and tax-efficient propositions. The successful candidate will play a pivotal role in expanding the company’s intermediary sales network, fostering strong relationships, and driving growth within the UK market. We are seeking a ifa sales professional, ideally with a focus on offshore bonds and/or tax-efficient products, to contribute to the company s strategic development and client satisfaction.

Responsibilities

• Develop and execute strategies to grow intermediary sales channels across the UK.
• Build and maintain strong relationships with financial advisers and intermediaries.
• Promote offshore bonds and tax-efficient propositions through effective communication and product education.
• Identify new market opportunities and assist in the development of tailored solutions for clients.
• Provide ongoing support and training to intermediary partners to optimise product knowledge and sales strategies.
• Manage a pipeline of prospects and ensure effective follow-up to meet sales targets.
• Collaborate with internal teams to ensure compliance and alignment with company policies and regulatory requirements.

Requirements

• Proven experience in intermediary sales, ideally within the offshore or life insurance sector.
• Strong knowledge of offshore bonds and tax-efficient investment solutions.
• Excellent communication and relationship-building skills.
• Self-motivated with a proactive approach to business development.
• Ability to work independently and as part of a team in a flexible and dynamic environment.
• Knowledge of UK regulatory environment related to offshore products is preferred.

Joining our client offers the opportunity to be part of a recognised company committed to growth and innovation within the offshore life insurance market. The successful candidate will benefit from a supportive work environment, competitive salary, and opportunities for career development across the UK. If you are a motivated, strategic thinker with experience in intermediary sales and offshore propositions, we invite you to take the next step in your career with us. Apply now to become a key contributor to this exciting growth journey.

Business Analyst: Compliance & Data

Location: Remote (occasional travel for business need)

Salary: 55,000 - 65,000

Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner.

Key Responsibilities

• Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective.
• Technical Implementation: Lead the implementation and maintenance of Microsoft Purview, with a specific focus on data labeling, retention schedules, and identifying compliance gaps.
• Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division.
• Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective.
• Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS.
• Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes.
• Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting.
• Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business.

Who You Are

• Tech Savvy: You’re a pro with SharePoint and data tools.
• Precise: You handle sensitive info with total care and accuracy.
• Clear Communicator: You bridge the gap between IT, HR, and Legal.
• Privacy Minded: You understand GDPR or are ready to learn.

You already have a CIPP/E certificate, or you’re willing to work towards one.

The Team

You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure.

Location: Remote (occasional travel for business need)

Salary: 55,000 - 65,000

If this sounds like you, please send CVs to (url removed)

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Business Analyst - Contract

Remote with some UK wide travel

MSP experience needed

We’re working with a growing, technology-led organisation seeking an experienced Business Analyst to support a key Halo PSA implementation and wider business transformation programme.

This role will be central to understanding current operations, identifying improvements, and aligning business processes with best-practice frameworks. Following the initial project, you will continue to support ongoing improvement initiatives across the business.

The Role

• Map and document current business processes across service delivery, operations, sales, and finance
• Conduct gap analysis against Halo PSA best-practice workflows
• Work closely with stakeholders to align business requirements with the implementation roadmap
• Define and document future-state processes and workflows
• Support data migration activities, ensuring accuracy and readiness for go-live
• Capture and validate user requirements and acceptance criteria
• Collaborate with internal teams and vendors during configuration, testing, and training
• Support change management and user adoption post-implementation
• Contribute to ongoing process improvement and transformation initiatives

Requirements

• Proven experience as a Business Analyst within an MSP or similar technology-driven environment
• Strong understanding of ITSM and PSA processes (Service Desk, Projects, Finance, CRM, Asset Management)
• Experience with Halo PSA or similar tools such as ConnectWise, Autotask, or ServiceNow
• Strong analytical, documentation, and communication skills
• Experience facilitating workshops and gathering requirements
• Ability to manage stakeholders and work across multiple teams
• Experience supporting system implementations or transformation projects
• Highly organised with strong attention to detail

Please apply asap if interested - GleeIT

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Business Analyst Mortgage Origination Platform (Contract)
Somerset / Remote
6-Month Contract
Compeitive Day Rate (Outside IR35)

We are currently supporting a Financial Services organisation in Somerset as they embark on a key transformation programme. They are seeking an experienced Business Analyst to play a pivotal role in the implementation of a new Mortgage Origination Platform, focused on enhancing their intermediary (broker) channel.

The Role
As a Business Analyst, you will work closely with stakeholders across the business to gather, analyse, and document requirements for the new platform. You will act as the bridge between business teams and technical delivery, ensuring the solution aligns with operational and regulatory needs.

Key Responsibilities

• Elicit, analyse, and document business requirements across the E2E mortgage lifecycle
• Collaborate with stakeholders to define processes supporting the intermediary channel
• Support the implementation of a mortgage origination system
• Produce high-quality documentation including process maps, user stories, and functional specs
• Facilitate workshops and stakeholder meetings
• Work closely with technology teams and vendors to ensure successful delivery

Key Experience Required

• Proven experience as a Business Analyst within Financial Services
• Strong knowledge of mortgage products and origination processes
• Experience working on mortgage origination platform implementations
• Experience supporting intermediary/broker channels (highly desirable)
• Strong stakeholder management and communication skills
• Ability to work in a fast-paced, delivery-focused environment

Apply now, using the links provided!

Business Analyst / BA / Mortgage / Mortgages / Implementation / Originations / Systems / Platform / Banking / Bank / Building Society / FS / Financial Services / Broker / Ohphen / OMS / MQube / DPR / Finova / IRESS / MSO / Target / MAST / SBS / Contract / Remote

Please note this is a training course and fees apply

What is the Business Analysis Placement Programme?

Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.

This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa.

What does a Business Analyst do?

A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.

To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

The role will generally include:-

• Analysing elements within the business or the whole business
• Making evaluations of all available data
• Identifying problems and looking at potential improvements
• Making a feasibility study in proposed improvements
• Present your acquired information within a business case to the company or organisation.
• Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.

Industry demand for Business Analysts

Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.

Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.

All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst’s commanding salaries in excess of 100k pa.

How we help you get you first role

We specialise in working with candidates who wish to start or transition into a Business Analyst career.

How do we do this?

1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.

2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.

3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.

Finances

To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.

What next?

To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.

Typical Salaries

• Administrator/Support: 28,000
• Junior Business Analyst: 32,000
• Change Analyst: 37,000
• Systems Analyst: 42,000
• Business Analyst: 52,000
• Senior Business Analyst: 60,000+