You ll be working on lots of different projects, and you ll become a valued and important part of the team.

The role has been created because there are a number of projects that people don t have time to do, and a lot of regular work that others are having to do in addition to their own work.

You ll be the main point of contact for day to day problems, for example if the internet or Teams goes down; or if there are any problems with systems or networks. And there will also be other regular things like setting up new staff with access to systems etc.

There will also be loads of other things for you to do. For example:

• Actioning recommendations made from a report into desktop security.
• Generating reports and some related analysis.
• Helping with the rollout of a barcoding project.
• Doing related IT work for a £1million set of lasers that have been ordered.
• Helping to relocate legacy servers.

And that s just for starters, there will be loads more for you to get involved with.

The business is already well established, and their customers include some of the biggest companies in the world. And they have plans for further expansion,

The business is part of a group, and the head office has an IT team; there is also an external business that provides support. Both of these will be there for you to provide support and training.

While there is a technical part of the role, there is also a lot of related administration work.

WHAT YOU LL GET

In addition to a salary of between £(phone number removed). There is a bonus scheme if the business makes a profit.

WHAT YOU LL NEED

An IT related degree, ideally related to business computing.

It s a manufacturing / engineering business, so please do consider if you ll be happy working in that environment.

Start date is asap.

You’ll need to be based within reasonable commuting distance of Stoke.

Oracle Trainer
Leicester Hybrid
Competitive Salary - 12 month FTC

VIQU are partnering with an organisation undertaking a major finance transformation, migrating all finance systems to Oracle Fusion. They are seeking an Oracle Trainer to design, develop, and deliver training materials that support colleagues and external partners in adopting the new systems effectively. This is a pivotal role in ensuring the success of this multi-year programme.

Key Responsibilities of the Oracle Trainer:

• Create engaging training materials, including e-learning, videos, and guides, tailored to different audiences.
• Deliver in-person and virtual sessions across Oracle ERP and EPM systems, including General Ledger, Chart of Accounts, Accounts Payable, and Accounts Receivable.
• Collaborate with subject matter experts to ensure content is accurate and up to date
• Provide in-application guidance via Oracle Guided Learning, offering step-by-step support and tips.
• Review and refine materials based on feedback and learning outcomes.
• Manage learning communities and the Learning Management System (LMS).
• Support internal communications to ensure consistent messaging.
• Lead training-related projects, contributing to process improvements.
• Provide logistical support for training events, including scheduling and travel arrangements.

Experience Required of the Oracle Trainer:

• Experience with Oracle Fusion and ERP implementations.
• Proven ability to design, develop, and deliver learning programmes using tools like Articulate E-Learning and Adobe Creative Suite.
• Project management experience and ability to manage multiple priorities.
• Excellent communication skills, able to engage audiences at all levels.
• Proficiency in GSuite (Gmail, Slides, Docs, Meets, Chat).
• Willingness to travel frequently to head office, distribution centres, stores, and partner sites.
• Experience with digital adoption platforms such as Oracle Guided Learning (desired)
• Familiarity with Learning Management Systems (desired)

Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment

Oracle Trainer
Leicester Hybrid
Competitive Salary - 12 month FTC

Oracle Project Manager - 6 Months initial Hybrid (Midlands) Outside IR35

VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP.

The Role:

We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit / system testing, release management, and production deployment. This role requires someone who can bring structure, pace, and accountability.

Key Responsibilities & Experience:

• Manage the delivery of inbound and outbound integrations between legacy systems and Oracle ERP (circa 60 integrations and 10 endpoints).
• Oversee build, testing, release management, and production cutover activities.
• Lead distributed nearshore and offshore teams, ensuring effective collaboration across locations.
• Drive Agile delivery, running sprint ceremonies, tracking burn-down/burn-up metrics, and ensuring transparency of progress.
• Report risks, issues, and dependencies to senior programme leadership, adapting plans as needed.
• Collaborate closely with developers, testers, and stakeholders to meet challenging delivery schedules.
• Provide input into budget tracking, while overall cost management sits with senior leadership.
• Bring proven experience as an Oracle Project Manager on ERP (Fusion or EBS) integration projects.
• Demonstrate strong risk, issue, and dependency management skills.
• Apply hands-on Agile delivery expertise, including sprint ceremonies and reporting.
• Strong track record of managing distributed teams across nearshore and offshore models.
• Beneficial: familiarity with .NET technologies within legacy estates.

Role Details:

• Job Role: Oracle Project Manager
• Contract: 6 months initially (with high potential for extension)
• Location: Hybrid 3 days per week onsite (Midlands)
• Rate: £500 - £550 per day
• Outside IR35 pending SDS report

Apply now for the Oracle Project Manager role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Job title: Inside Sales Representative

Location: Nottingham (NG11, Hybrid working)

Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission)

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more

We re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach.

Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Key Responsibilities: Internal Sales Representative

• Manage quotations and complex order processing
• Maintain CRM and pipeline accuracy
• Respond to inbound enquiries
• Conduct outbound calls into the install base
• Identify upsell and cross-sell opportunities
• Support vendor engagement and deal registrations

We re looking for: Internal Sales Representative

• Experience in inside sales, B2B sales or sales support
• Comfortable in a target-driven environment
• Strong organisation and attention to detail
• Confident communicator (phone & email)
• IT Channel experience (desirable)

If you re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we d love to hear from you.

We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

A global technology business is looking for a Lead Windows Server Administrator to become the go-to escalation point for complex Wintel infrastructure issues.

This is a role for someone who enjoys deep technical troubleshooting, not just keeping the lights on. You will be joining a business with a sizeable, established technology environment and current projects including a move from VMware towards Azure Local, alongside wider infrastructure integration work across newly acquired sites.

The role is based in Southampton and is office based.
Lead Windows Server Administrator
Salary: 65,000 - 85,000 + benefits
Location: Southampton, office based

You will take ownership of complex Windows Server and infrastructure challenges, supporting a broad environment covering server, virtualisation, storage, file, email and collaboration technologies. The business needs someone who can be trusted as a senior technical escalation point, particularly when incidents are high priority, time-sensitive, or visible to senior stakeholders.

This is not a role for someone who only wants to follow runbooks. You will be expected to understand how systems fit together, diagnose issues under pressure, explain your thinking clearly, and help less experienced administrators develop their own technical capability.

In the role, you will:

• Lead troubleshooting across Windows Server environments
• Act as a senior escalation point for complex infrastructure issues
• Support projects involving virtualisation and hyper-converged infrastructure
• Contribute to the move from VMware towards Azure Local
• Work across technologies including server, storage, file, email and collaboration systems
• Help define technical priorities, improvements and roadmap activity
• Mentor other IT Administrators within the team
• Support security, resilience, capacity and regulatory requirements
• Research new technologies and recommend practical, cost-effective solutions

The most important requirements are strong Windows Server experience and excellent troubleshooting ability. You should be confident investigating issues properly, using tools such as event logs, understanding areas such as Active Directory, Group Policy, replication, certificates and wider infrastructure dependencies.

You do not need to have worked with every technology listed below, but experience across any of the following would be useful:

• VMware, Hyper-V or Azure Local
• Citrix
• SCCM / MECM
• Exchange
• Thycotic
• Zabbix or other enterprise monitoring tools
• Agile working environments

You will need to be able to travel within Europe without restriction when required.

Benefits include:

• Up to 26 days holiday, plus bank holidays
• Additional birthday and work anniversary celebration days after probation
• 5% employer pension contribution
• Employee share purchase scheme with discounted shares
• Private medical, healthcare cash plan and Digital GP access
• Life assurance, income protection and critical illness cover

The interview process is two stages: an initial 30-45 minute Teams call, followed by an onsite interview in Southampton.

For more information, please apply or contact Chris Lynes at Spectrum IT Recruitment for a confidential conversation.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Portfolio HR & Reward are supporting a fantastic client in central Manchester, seeking an Employment Law Advisor to join their team on a permanent basis.

The ideal candidate will have strong employment law knowledge and be comfortable speaking with prospective clients via teams.

Working Arrangement - 5 days on site

Salary - 30,000 to 31,000

Working hours - 40 - across Monday to Friday, and 1 in every 4 Saturdays (10am - 2pm)

Key duties of the role include;

To ensure that personal knowledge of HR and Employment Law and best practice is continually updated.
To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully.
To proactively review BDM diaries, complete TLA’s and provide guidance and support in a succinct and commercially driven manner.
To build relationships with BDMs in order to increase trust and use of the service.
To critique prospective clients’ documents to provide a report for BDMs to use as a sales tool.
To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction.
To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
To provide clients with supporting information/documentation to assist them in the advice provided where applicable.
To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services.
To record contacts with BDMs to aid reporting to Management.
To follow internal protocols for managing and escalating cases where applicable.
To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added.
To attend the company sales and advice conference and any training when required.
To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly.
To present internal training/buzz sessions and external webinars.
To help to develop the New Business Support Team.
To carry out other tasks that are deemed necessary by the Management Team

In return, you will receive some fantastic benefits including;

Enhanced holidays - 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service

Private health care cover after 5 years’ service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
Group life insurance
Eye care contribution
Free fruit (office-based staff)
Travel Season Ticket loan scheme
Milestone recognition
Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% off food and drink
On site Gym

If this role is of interest, please apply for a confidential conversation.

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INDHRR

The Portfolio Group are acting on behalf of our client in recruiting for this position.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina

Ref: 23392

The Skills You’ll Need: Fluent in Cantonese or Mandarin, IT operations related experience.

Your New Salary: Up to £54k, depending on experience.

Perm

Start: ASAP

Working hours:

Morning shift 8:30am to 4:30pm (80% in the office per month)

Normal shift 9.00am to 5.00pm (80% in the office per month)

Night shift 2:30pm to 10:30pm (WFH for the whole week)

IT Operator - Summary:

• Provide support to the daily operations.
• Ensure systems run smoothly, report and fix problems.
• Deal with user requests and provide first level of services in Help-desk.
• Produce daily reports, confirmations and statements to users.
• Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket.
• Perform routine IT operational tasks across both early and late shift schedules.
• Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets.
• Involve in system infrastructure maintenance, configuring and updating.
• Identify and escalate infrastructure issues from reports.

IT Operator - What You’ll be Doing:

Process

• T24 and satellite systems maintenance, user support.
• IT Infrastructure, Data Warehouse.

People

• Effectively liaise with staff from IT and other departments
• Communicate with vendors and contractors

Compliance & Risk Management

• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.

IT Operator - The Skills You’ll Need to Succeed:

• Qualification requirement: BSc in Computer Science
• Able to act swiftly to urgent situations, such as power cut and system failure
• Able to work alone as well as part of team
• Good knowledge of Microsoft products
• Good problem solving skills
• Good organisational skill
• Good communication skills
• Maintaining and configuring Microsoft servers
• Maintaining and configuring Linux servers
• Basic programming and scripting skills

Please follow us on Linkedin: people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Remote (UK-based) Occasional travel for team collaboration
Full-time Healthcare Staffing Sector

About the Role

We re looking for a Data Engineer to design, build, and optimise scalable, secure, and high-performing data solutions that power a growing national healthcare staffing business.

This is a key, senior technical role within the data function. You ll work closely with the Lead Technology Architect to define and implement how data is structured, governed, and utilised across the organisation. You ll have real ownership and the opportunity to shape the future of data across the business.

What You ll Be Doing

Azure & Data Architecture

• Design and implement scalable data architecture across Azure services
• Optimise Azure environments for performance, scalability, and cost efficiency
• Manage governance frameworks, tagging, and cloud spend controls
• Develop Infrastructure as Code (Terraform / ARM templates)
• Maintain disaster recovery, backup, and rollback strategies

Data Pipelines & Integration

• Build and maintain robust ETL/ELT pipelines
• Orchestrate data workflows using Azure Data Factory
• Enhance Databricks (Delta Lake) medallion architecture
• Implement real-time and near real-time data processing
• Monitor pipelines with automated alerting

Data Modelling & Governance

• Design scalable data models for operational and reporting needs
• Develop dimensional and reference data models
• Maintain data documentation, lineage, and governance frameworks
• Implement audit trails and data access logging

Business Intelligence & Reporting

• Build and optimise Power BI semantic layers and data marts
• Ensure high-quality, reliable, and performant reporting data
• Implement data refresh strategies and incremental loads
• Configure secure access including Row-Level Security

Application & API Data Services

• Develop and maintain API endpoints
• Ensure consistency across CRM systems and web platforms
• Implement caching and mobile-first data strategies

Security & Compliance

• Implement secure data sharing and encryption standards
• Ensure best practice security across all data assets

What We re Looking For

Essential Skills

• Strong experience with Azure (Data Factory, Databricks, Azure SQL, Storage, Logic Apps)
• Advanced T-SQL, database design, and performance tuning
• Proven experience building data pipelines and integrations (ETL/ELT)
• Strong Power BI skills (DAX, Power Query, semantic modelling)
• Solid understanding of data security (OAuth, SAML, encryption)
• Experience with cloud cost optimisation and governance

Experience

• 5+ years in Data Engineering or similar role
• Proven delivery of scalable cloud-based data solutions
• Experience working with complex, multi-system integrations
• Experience in regulated industries (e.g. healthcare) is a plus

Desirable

• Databricks / Apache Spark
• Azure DevOps & CI/CD pipelines
• Microsoft Fabric / Synapse
• CRM integrations (e.g. Eclipse, CareLineLive)
• Power Platform (Power Apps / Automate)
• Data warehouse / lakehouse architecture

What You ll Bring

• A proactive, self-driven approach with strong ownership
• Exceptional attention to detail and documentation
• Ability to translate technical concepts into business value
• A collaborative mindset across technical and non-technical teams
• Curiosity and a drive to continuously improve systems and processes

What s in It for You

• Remote-first working with flexibility
• Opportunity to own and shape a modern data platform
• Exposure to a diverse tech stack (Azure, Databricks, Power BI, APIs)
• Work in a growing, purpose-driven healthcare organisation
• Real impact on business performance and decision-making

Apply Now

If you re a hands-on Data Engineer who wants to take ownership of a growing data function and build something meaningful, we d love to hear from you.

SC Cleared D365 F&O Automation Tester - 6 Month Contract (Outside IR35) Hybrid - South Wales 450- 500 Per Day

We are currently seeking an experienced SC Cleared Automation Tester with strong expertise in Microsoft Dynamics 365 Finance & Operations (D365 F&O) to join our client on an initial 6-month contract.
This is an excellent opportunity to work on a high-impact project, contributing to the delivery of robust, scalable solutions within a dynamic environment.

Key Responsibilities:

• Design, develop, and execute automation testing for D365 F&O systems
• Perform regression testing to ensure system stability and performance
• Create and maintain high-quality test documentation and best practice guidelines
• Collaborate with cross-functional teams to ensure seamless delivery
• Support continuous improvement of testing frameworks and processes

Key Skills & Experience:

• Proven experience as an Automation Tester within D365 F&O environments
• Strong understanding of best practices in testing and quality assurance
• Playwright Automation Testing Experience - Essential
• Hands-on experience with regression automation testing
• Familiarity with Azure, Dynamics CRM, and the wider Microsoft ecosystem
• Excellent documentation and communication skills

IBM is seeking four Duty Technicians to join a close-knit technical support team in Hursley, supporting a critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment.

About the role

As a Duty Technician, you will play a key part in maintaining the availability and performance of business-critical systems. You will monitor system status, respond to alerts and incidents, manage your own call queue, and provide timely updates to users and internal stakeholders. The role also involves escalating issues where needed, supporting hardware and software fixes, and working closely with wider technical teams to resolve problems efficiently.

Key responsibilities

• Monitor system status and respond to alerts, incidents, and service requests.
• Manage a personal call queue and ensure cases are progressed and closed in a timely manner.
• Provide clear updates and maintain strong customer communication throughout the lifecycle of an issue.
• Resolve issues ranging from simple password resets through to more complex server-related queries.
• Escalate incidents to 3rd Line teams when required.
• Work collaboratively with internal technical delivery, development, and project teams.
• Perform software builds and rebuilds on PCs and laptops.
• Diagnose and fix hardware faults, including installing upgrades to client hardware.
• Carry out proactive maintenance to help prevent service disruption.

Essential skills and experience

• Minimum of 5 years unbroken UK residency.
• Experience handling technical support incidents, requests, and changes.
• Strong call queue management and incident resolution skills.
• Ability to work under pressure in a fast-paced support environment.
• Excellent customer service skills.
• Experience working as part of a skilled technical team.
• Confident troubleshooting across hardware, software, and server-related issues.
• Ability to escalate and communicate issues effectively with 3rd Line and other specialist teams.

Desirable skills

• Excellent written and verbal communication skills.

Project details

• Location: Hursley
• Remote working: No
• Clearance requirement: Minimum 5 years UK residency
• Start date: ASAP
• Duration: 1 year
• Team size: 4
• Project: Crossing the Border
• Type of project: Monitoring and IT support for Critical National Infrastructure
• JRSS: Technical Support Professional - AMS

Technologies and environment

You’ll be working in a diverse technical environment that includes tools and platforms such as Java, Python, Jenkins, Docker, Kubernetes, Prometheus, Kibana, Dynatrace, Postgres, Tomcat, Kafka, Elastic Stack, Spring Boot, and more. The wider stack also includes legacy and modern components, so adaptability and a willingness to learn will be important.

What we’re looking for

We’re looking for someone practical, organised, and technically confident, with a proactive approach to support and a strong focus on service quality. If you enjoy solving problems, working as part of a small specialist team, and supporting critical systems, this could be a great opportunity.

Role: IT Desktop & Network Operations Engineer

Location: Wrexham - 5 days onsite (non-negotiable)

Start: ASAP

The Opportunity

We’re supporting a global organisation with a requirement for a hands-on IT Desktop & Network Operations Engineer to join an established onsite support team.

This role sits within a highly regulated environment (manufacturing/laboratory setting) and requires someone comfortable working face-to-face with users, supporting business-critical systems and infrastructure.

This is a practical, on-the-tools role - ideal for someone who enjoys being onsite, solving issues directly, and supporting a live operational environment.

Key Responsibilities

• Provide 2nd line desktop and infrastructure support
• Deliver face-to-face support to end users (including operational staff)
• Support:
• Windows OS installation & troubleshooting
• Windows Server environments (Apply online only
• Active Directory & user admin
• WSUS & patch management
• Assist with network troubleshooting (TCP/IP, DHCP, DNS, VLANs)
• Support VMware, RDP, Citrix environments
• Deliver device rollouts, upgrades, and enterprise-wide deployments
• Work within a process-driven, regulated environment

Required Skills

• 2-5+ years in IT Support / Desktop / Infrastructure roles
• Strong 2nd line support capability
• Experience with:
• Windows OS & Server
• Active Directory
• Patch management (WSUS)
• TCP/IP, DHCP, DNS
• VMware / Citrix / RDP
• Strong customer-facing skills
• Comfortable working fully onsite

Nice to Have

• Experience supporting:
• Manufacturing environments
• Pharmaceutical / life sciences
• Laboratory or regulated environments

We’re supporting a client in hiring a Finance Systems specialist to play a key role in managing and improving their core finance platforms.

This position sits at the intersection of finance and technology, giving you the opportunity to take ownership of key systems while remaining involved in core accounting activities. It’s well suited to someone who enjoys working with data, improving processes, and supporting users, but who also has a solid understanding of how finance functions operate in practice.

You’ll work closely with Finance and wider business teams to ensure systems are reliable, well-managed, and delivering value. Alongside system responsibilities, you’ll also contribute to activities such as month-end close and reconciliations, offering a well-rounded role.

Key responsibilities:

• Manage and support the organisation’s finance systems, ensuring stability, security, and effective performance
• Oversee system processes including period-end activities, data flows, and integrations with other business systems
• Maintain and update core financial data (e.g. cost centres, hierarchies, supplier and customer records, approval structures)
• Support month-end processes, including reconciliations and ensuring data accuracy
• Act as a key point of contact for system queries, troubleshooting issues and supporting users across the business
• Deliver training and guidance to improve system adoption and consistency of use
• Work with Finance teams to ensure systems align with reporting and operational requirements
• Identify opportunities for improvement and support system or process enhancements
• Liaise with external providers and internal stakeholders to support ongoing system development and performance
• Contribute to continuous improvement initiatives and operational best practice

What we’re looking for:

• A strong understanding of finance processes, including month-end and reconciliations
• Experience working with finance systems or ERP platforms (any system experience considered)
• Ability to bridge the gap between finance and systems, with both technical understanding and practical accounting knowledge
• Experience supporting or administering finance systems in a business environment
• Strong analytical and problem-solving skills
• Confident communicator with the ability to work effectively with a range of stakeholders
• Experience with planning, forecasting, or reporting tools (advantageous)
• Good working knowledge of Excel and Microsoft Office tools
• Professional accounting qualification (desirable, not essential)

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Services Co-Ordinator ITAD

Location: Droitwich

Salary: £21,157.50 - 24,784.50 per annum

Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner.
• Provide detailed information about products and services, answer queries, and offer solutions based on customer needs.
• Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary.
• Assist with order placement, processing, tracking, and returns or exchanges.
• Accurately input and update customer information in the CRM (Customer Relationship Management) system.
• Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction.
• Collect customer feedback and report trends or recurring issues to management for further action or improvement.
• Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively.
• Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries.

Competencies & Behaviours:

• Strong verbal and written communication skills; ability to interact with a wide range of customers.
• Strong ability to resolve customer issues in a timely, efficient manner.
• Ability to manage multiple tasks and requests simultaneously.
• Ability to stay calm and understanding when dealing with difficult customers.
• Effectively prioritize tasks to meet service level agreements (SLAs).
• Familiarity with CRM software, Microsoft Office Suite, and other customer service tools.
• Ensure accuracy in data entry and while processing orders or addressing customer inquiries.

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

Job Title: HR Administrator

Location: Salford, Manchester

Salary: Competitive

Job type: Full Time, Permanent

Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business as it continues to grow.

The role:

The primary purpose of the role is to provide administrative support to the HR function, maintain accurate HR records, coordinate HR processes and reporting, and respond to basic HR administration queries, escalating matters requiring advice or judgement to the TBP or Head of HR.

The role requires proactive, highly organised, adaptable, and able to take on a variety of HR administrative tasks in a fast-paced role.

Responsibilities:

To act as the primary contact for all HR administration matters including but not limited to:

• Provide administrative support across the employee lifecycle, escalating queries requiring advice or interpretation to the Trainee Business Partner.
• Ensure that HR records, both physical and electronic, are kept up-to-date, accurate, and securely stored at all times.
• Ensuring all employee information is updated on systems and databases.
• Produce accurate monthly sickness and retention reports for review.
• Handling HR-related paperwork and documentation.
• Assist with payroll administration by inputting authorised documentation onto the HR portal, ensuring accuracy and completeness.
• Respond to employee queries relating to HR administration and processes, escalating queries requiring advice, interpretation or judgement to the Trainee Business Partner.
• Assist the Trainee Business Partner with preparations for internal meetings and take notes where necessary.
• Managing the online Medicash portal
• Monitor DBS checks and escalate any delays, concerns, or non compliance in line with safeguarding and organisational policy.
• Maintain the online training portal, coordinating enrolment of new starters and ensuring training records are accurate and up to date.

Recruitment:

• Provide administrative coordination across the recruitment lifecycle, including advert posting, application tracking, interview scheduling, and pre-employment checks, under the guidance of the HR Advisor.
• Keep an accurate record of all applications.
• Coordinate interview arrangements in liaison with managers and confirm details with applicants.
• Ensure all candidates are informed of their application status post-shortlisting.
• Ensure all necessary information is completed and stored securely on file.

On-Boarding:

• Process of all pre-employment checks
• Conducting Right-to-work checks.
• Conducting DBS checks
• Ensuring all new starter paperwork is complete prior to start dates.
• Liaising with managers regarding potential start dates
• Liaising with I.T. to set up for new starters.
• Coordinate induction logistics and documentation for new starters.
• Any other reasonable administrative duties commensurate with the level and purpose of the role
• Any other duties may be required outside of the job description

About you:

• Minimum of 2 years working within a similar HR role
• Excellent Communication Skills
• Strong administrative and organisational skills with a keen eye for detail
• Good knowledge of Human Resources practices

Benefits:

• 20 days holiday plus bank holidays
• Medicash (healthcare cash plan)
• Salary sacrafice pension
• Xmas paid leave

Additional Information:

We respectfully request no agencies at this time.

All applicants must reside and have the right to live and work in the UK.

Please click on the APPLY button to send your CV for this role.

Candidates with experience or relevant job titles of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin may also be considered for this role.

Lead MES Implementation Manager
Salary: £70,000 £85,000 + benefits
Location: Slough (Hybrid 2 days per week on site)

We are recruiting a senior MES implementation professional to take full ownership of customer delivery and lead complex Manufacturing Execution System (MES) implementations end to end.

This role is delivery and leadership led, not purely technical. It is suited to someone who naturally takes responsibility, sets direction, and is trusted to drive successful outcomes with customers, partners, and internal teams.

The Role As Lead MES Implementation Manager, you will own the delivery of MES implementations from kick off through go live and stabilisation. You will define how implementations are run, lead customer engagement, and ensure projects are delivered with strong structure, clarity, and accountability.

While technical understanding remains important, this role is measured by ownership, leadership, and execution, rather than hands on engineering alone.

The role is hybrid, with 2 days per week on site in Slough and the remaining time split between customer engagement and remote working.

Key Responsibilities

• Take full ownership of MES implementations from initiation through delivery
• Act as the primary senior point of contact for customers during implementations
• Define and drive delivery plans, governance, and communication frameworks
• Establish and improve implementation processes, tools, and best practices
• Proactively identify and manage delivery risks and dependencies
• Lead and influence internal delivery resources and cross functional teams
• Ensure training, adoption, and successful handover are embedded in delivery
• Provide technical and architectural oversight without being purely hands on

What We re Looking For Essential Experience

• Strong experience delivering MES or manufacturing IT implementations in live production environments
• Proven track record of owning delivery, not just contributing technically
• Experience leading customer facing implementations with multiple stakeholders
• Confident communicator capable of leading senior customer discussions
• Recognised by peers as a natural leader

Technical Background

• Solid understanding of manufacturing operations and execution systems
• Experience working across IT / OT landscapes and system integrations
• Able to challenge designs and guide delivery decisions

Desirable

• Experience defining or improving implementation frameworks or delivery standards
• Mentoring or supporting more junior team members
• Exposure to product delivery, roadmap input, or collaboration with R&D teams

Who This Role Is For

This role will suit:

• A senior MES Implementation Engineer ready for full delivery ownership
• A delivery focused leader from manufacturing IT or industrial automation
• Someone who values accountability, structure, and leadership impact over pure technical depth

This is not a junior role and not a purely hands on engineering position.

Salary & Package

• £80,000 £85,000, depending on experience
• Benefits package included
• Hybrid working model: 2 days per week on site in Slough

Job Title: Software Architect
Rate: 515 per day (Inside IR35)
Location: Remote - occasional travel to Telford
Clearance: Active SC Clearance required

Overview

We are seeking an experienced Software Architect to support on governance and development across DMAP Velocity Change Model projects. This role focuses on delivering robust architectural solutions, ensuring best practices, and contributing to the full development lifecycle.

Key Responsibilities

• Define and produce high-level and low-level solution designs
• Support governance and architectural oversight across projects
• Collaborate with development teams in Agile environments
• Contribute to data modelling and system integration design
• Ensure alignment with development lifecycle standards (D4D)
• Support and enhance test automation frameworks

Key Skills & Experience

• Strong experience with Talend, Unix, Oracle SQL, and Oracle PL/SQL
• Proficiency with Jira, Confluence, GitLab, Vault, and Artifactory
• Experience working with AWS
• Knowledge of Berlin JobScheduler
• Solid understanding of Agile methodologies
• Experience designing scalable and secure architectures
• Strong data modelling capability

Desirable Skills

• Experience with Denodo

When you get the opportunity to work in a growing and exciting company, grab it with both hands This is an opportunity to be the lead developer, working with a small team of like minded people. The roadmap is already set but there is plenty of opportunity to put forward your input into the development. An ability to develop web applications in c# and manage a small team of developers. So much cutting edge technology to get involved with

Key Benefits:

• Full time Permanent
• 1-2 days a week in the office in Central Newcastle (must be local)
• Salary from £70k
• Good pension and holidays

Responsibilities/Requirements:

• Strong c# backend and web development and skills
• Team Leading skills of a small team
• An interest in AI and looking to utilise AI in development
• Unit testing and integration testing

If you would like to work for a company who strive to offer the best service to clients and their own employees email me (url removed) or apply online today!

Do you enjoy having plenty of autonomy? Do you want to work for a small but growing organisation? Then this is the place to look

When you get the opportunity to work in a growing and exciting company, grab it with both hands This is an opportunity to work with some like minded individuals helping with the development of some cutting edge technology. You will need to have a strong software testing background with a good ability in manual testing. There may also be some exposure to automation

Key Benefits:

• Full time Permanent
• 1-2 days a week in the office in Central Newcastle (must be local)
• Salary from £40k
• Good pension and holidays

Responsibilities/Requirements:

• Strong manual testing background
• Any automation experience in Selenium or playwright would be an added advantage
• An interest in AI and looking to utilise AI in development
• Unit testing and integration testing

If you would like to work for a company who strive to offer the best service to clients and their own employees email me (url removed) or apply online today!

Business Analyst Cost TransformationSalary: Up to £80,000
12 Month - Fixed-Term Contract
Location: Warwickshire (Hybrid 2 3 days on-site)

Overview

We are seeking a highly capable Business Analyst to play a key role in a large-scale cost transformation programme across IT and the wider UK organisation.

This role will focus on identifying, shaping, and accelerating cost optimisation and efficiency initiatives, working across a portfolio of high-impact transformation workstreams.

You will take initiatives from early-stage ideation through to business case approval and mobilisation, ensuring clear financial justification and measurable outcomes.

Key Responsibilities

• Shape early-stage initiatives
  • Define scope, problem statements, and success criteria
  • Challenge assumptions and refine cost-saving opportunities
• Cost modelling & analysis
  • Conduct cost baselining and identify optimisation opportunities
  • Build robust financial models (savings, ROI, payback, etc.)
• Options evaluation
  • Assess multiple delivery options (process, technology, sourcing, operating model)
  • Provide data-driven recommendations
• Business case development
  • Create structured, investment-grade business cases
  • Support governance processes including RFI / RFP activities
  • Clearly articulate benefits, costs, risks, and dependencies
• Stakeholder engagement
  • Work closely with IT, Finance, Procurement, and business leaders
  • Facilitate workshops and drive alignment across teams
• From concept to delivery
  • Translate ideas into actionable roadmaps and delivery plans
  • Support mobilisation into execution
• Drive pace and momentum
  • Remove blockers and accelerate progress across initiatives
  • Operate effectively in fast-paced, ambiguous environments

Required Experience & Skills

• Proven experience as a Business Analyst within transformation or change programmes
• Strong experience in cost transformation / cost optimisation initiatives
• Track record delivering cost reduction, efficiency, or savings programmes
• Experience building business cases with strong financial justification
• Exposure to RFI / RFP processes, ideally within procurement or sourcing contexts
• Strong analytical and problem-solving capability
• Comfortable working in early-stage, unstructured environments
• Excellent stakeholder engagement and communication skills
• Proactive, delivery-focused mindset

Desirable

• Experience within large or complex UK organisations
• Exposure to IT cost transformation (infrastructure, applications, vendors, sourcing)
• Consulting or advisory background

Dynatrace Configuration and Management

The primary responsibility involves the end-to-end implementation, configuration, and continuous optimization of Dynatrace solutions across our infrastructure. This includes deploying OneAgent, configuring ActiveGates, and establishing comprehensive monitoring strategies encompassing tagging, baselines, and alerting mechanisms. The expert will create and maintain customized dashboards and reports to provide actionable insights into system performance for various stakeholders.

Performance Monitoring and Issue Resolution

The expert will continuously monitor system performance, analyzing logs, metrics, and distributed traces to diagnose application issues. A critical aspect of this role is utilizing reverse engineering methodologies to dissect complex system behaviors, identify root causes of performance degradation, and uncover hidden configuration flaws. This involves deep-dive performance analysis using tools like PurePath and Smartscape to ensure optimal operation of Java backends and Angular frontends.

Cloud and Microservices Integration

The candidate will be responsible for integrating Dynatrace monitoring within our AWS cloud infrastructure and microservices ecosystem. This includes ensuring seamless observability across containerized environments (e.g., Kubernetes, Docker) and serverless architectures. The expert will collaborate closely with development and DevOps teams to embed monitoring best practices into CI/CD pipelines, facilitating automated performance validation during deployments.

Required Qualifications and Skills

Technical Expertise

Candidates must possess extensive hands-on experience with the Dynatrace platform, including advanced configuration and administration. A strong foundation in Application Performance Monitoring (APM) concepts is essential. The role requires profound knowledge of AWS services, microservices architectures, and full-stack development technologies, specifically Java and Angular.

Analytical and Problem-Solving Skills

Exceptional analytical skills are required to interpret complex performance metrics, including CPU, memory, latency, and throughput. The candidate must demonstrate proficiency in reverse engineering to troubleshoot intricate system issues and optimize configurations. Experience with scripting languages (e.g., Python, Shell) for automation and custom integrations is highly desirable.

Collaboration and Communication

The successful candidate will exhibit strong communication skills, enabling effective collaboration with cross-functional teams, including software engineers, system administrators, and project managers. The ability to document monitoring strategies, root cause analyses, and best practices clearly is crucial for maintaining a robust observability culture within the organization.

Preferred Qualifications

• Dynatrace Associate or Professional Certification.
• Experience with OpenTelemetry (OTEL) implementation.
• Familiarity with other monitoring and logging tools (e.g., Splunk, Prometheus).
• Knowledge of DevOps practices and CI/CD toolchains.

I am recruiting for a Dev Support Engineer to be based full time on site in Glasgow. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. You will provide Tier 1-2 developer support for approved AI development tools (Claude Code, GitHub Copilot CLI, Cloud Agent, and Q3/Q4 tools such as Codex, Grok Critique, Gemini Code Assist). You will also have experience of supporting large-scale user onboarding, enablement, and access provisioning across thousands of developers. You will have hands-on experience using AI-assisted development tools (Claude Code, GitHub Copilot, Cursor, or comparable) in a professional software development environment. A working knowledge of modern developer workflows: Git, CI/CD, IDEs (VS Code / JetBrains), terminal/shell is essential. You must have strong troubleshooting and incident-triage skills; comfortable working across operating systems (macOS, Windows, Linux). Experience supporting a global developer population and working within a ticketing/ITSM platform (ServiceNow, Jira Service Management, or similar). Please apply ASAP to find out more.