Roles

The business are a global Pump Manufacturer and are looking for someone to come onboard to actively support the engineering service department with engineering solutions to internal and external requests.

On offer is a salary of up to 55,000 plus benefits.

Key duties:

To design products and solutions which meet Quality and Industrial standards, Environmental and Legal requirements.

Ensuring quality of service and compliance in legislation and standards through effective technical risk management including Health & Safety.

The provision of accurate technical data which supports quality initiatives and right first-time practice.

Work within the departmental policies and procedures.

To ensure that design changes are correctly registered and updated on the various systems (Windchill, SAP) for traceability.

To assist with providing accurate cost calculations and quotations for engineering related work.

Achievement of department KPIs

Host customers/end users during any witness events/visits, including hosting performance tests with technical engineers.

Attend sites for technical survey, fault finding and offering solutions in whole pumping system.

Technical responses to customers/vendors when necessary

Technical decisions on component refurbishments/repairs.

To apply for this role please submit a copy of your CV.

V7 Recruitment are an equal opportunities employer and are acting as an employment agency in relation to this vacancy

Fire and Security Engineer

Infinity Resource Solutions

£30k-£38k basic (Dependant on experience)

My client requires experienced engineers to join their established team. The ideal candidate should be able to carry out preventative and corrective maintenance as well as small installation works or extensions to existing systems.

You must be multi-disciplined and able to work with the minimum of supervision on Intruder, Fire, Access, CCTV and Emergency Lighting systems. You should possess a good working knowledge of EN50131, BS5839 & BS5266. An understanding of NSI codes of practise will be an advantage but not essential as some training in this area can be provided for the right candidate.

My client has a varied client base and therefore you will need to be adaptable, and have good written and verbal communication skills.

As part of a team you will also be required to take your turn on our out of hours call out rota.

You can expect to receive

Company vehicle for business and personal use

Company Uniform

Company phone

Company Pension scheme

Negotiable Salary dependant on experience

Opportunity for overtime

If this sounds like you please call George on (01254) (phone number removed) for a informal discreet chat. Or send your cv.

Fire & Security Engineer Service & Small Works

Lancashire

Up to £38,000 + Overtime + Bonuses + 25 Days Holiday + Vehicle

We re looking for a skilled Fire & Security Engineer to join our growing team. If you take pride in delivering first-class service, enjoy working with the latest technology, and want to be part of a company that values and invests in its people, this could be the perfect next step in your career.

What You ll Be Doing

Servicing, maintaining, and carrying out small works on systems including Axis, Hanwah, Galaxy, Texecom, and Paxton

Supporting high-profile clients across commercial sites, business parks, and private estates in Lancashire

Working independently as well as within a collaborative, experienced engineering team

Taking part in a 1-in-5 call-out rota with standby allowance

What s On Offer

Salary up to £38,000 (DOE)

Overtime rates (time + half after 37.5 hours)

Commission on sales, plus annual Christmas & retention bonus

25 days holiday + bank holidays

Company vehicle (personal use allowed), fuel card & credit card

Laptop, phone, test equipment & power tools provided

Company pension scheme & ongoing training opportunities

Ready to take the next step in your engineering career?

Apply today or contact Courtney Gilgunn for more information.

SER-IN

Fire and Security Engineer

Job Title: Fire and Security Service Engineer

Location: Tweeddale

Salary: £30,000 - £38,000 + Overtime + Standby Allowance + Travel Time

Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call-Out Rota, £180 Standby Allowance, Bonus Scheme, Travel Time, Private Medical & Dental Care for You and Your Family.

About the Company:

Join a company that s leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are now expanding our Fire & Security division and are looking for a skilled and motivated Fire and Security Service Engineer to join our team in Tweeddale

The Role:

As a Fire and Security Service Engineer, you ll be responsible for servicing and maintaining a wide range of fire and security systems across commercial properties across Tweeddale. You ll play a key role in ensuring that our clients systems are always in optimal working condition. Your daily responsibilities will include:

Servicing and maintaining fire and security systems such as CCTV, Access Control, Intruder Alarms, and Fire Alarms

Providing top-quality service to commercial clients, ensuring their systems are safe, secure, and compliant

Troubleshooting and repairs as needed, ensuring minimal disruption to clients operations

Skills & Experience:

To succeed in this role, you ll need:

Strong technical knowledge of Fire & Security systems (CCTV, Access Control, Intruder Alarms, Fire Alarms)

Proven experience working with these systems in a commercial environment

A Full UK Driving Licence

Comfortable with travel within Tweeddale and the outskirts

What We Offer:

Competitive salary of £30,000 - £38,000, depending on experience

Company vehicle, phone, and laptop to keep you connected

25 days holiday + bank holidays, with the option to buy more

Pension scheme for your future

Generous overtime opportunities for additional earnings

Standby allowance of £180

Bonus scheme to reward your hard work

Private Medical & Dental Care for you and your family

Continued training and personal development to help you grow in your career

Why Join Us?

This is an exciting opportunity to work with a forward-thinking company that values both its customers and employees. You ll be part of a team that takes pride in providing exceptional service to high-profile clients while having the chance to develop your skills and advance your career.

Ready to make a difference? If you’re a motivated, experienced Fire & Security Engineer with a passion for delivering excellent service, we d love to hear from you!

To apply, please send your CV or contact Courtney Gilgunn for more information.

Location: Hybrid/Cambridgeshire, UK

Security Clearance Level: DV

UNLEASH YOUR POTENTIAL

Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations.

Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff.

Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers.

Are you ready for your next career challenge?

Working across a range of diverse, complex and secure systems a Technical Architect is innovative and versatile. You will be working as part of the delivery team supporting the development and sustainment of a portfolio of systems and services managed through a wider Programme.

Experience and abilities sought include but are not limited to:

Design – ability to produce specific innovative and appropriate designs relating to the programme delivery which encompass multiple technologies and areas of expertise.

Technical Innovation– ability to work within a complex programme, solution and engineering ecosystem focussing on areas of responsibility but seeking innovative approaches to solutions.

Inclusive approach – the solution lead encourages people to speak freely, creates an environment of safety, listens to people, and advocates for change and innovation.

Delivery focus - enabling and supporting the implementation of project elements, proof of concepts and other technical deliverables through to service acceptance.

Collaborative mindset – working with the customer and end-users, programme leadership team, project management, technical area leads and engineers, security and service disciplines while aligned to SAFe-based iterative programme execution.

Required Skills:

Technical Design

Infrastructure design (on premise and ideally some cloud experience)

Application integration, hosting, and support

Modernisation of capability (Systems, Security, Applications, Platforms)

Experience of infrastructure

Virtualised and physical infrastructure

Understanding of networking principles

Storage technologies

OS and Hypervisor management, including Microsoft, VMWare, and Linux (RHEL, Ubuntu)

Data centre management principles

Data and data infrastructure management

End user environments (VMware, inc. Horizon)

Technical documentation

Security Architecture including Secure by Design

Service Delivery and Project Management

Experience of service management principles and frameworks

Understanding of service automation

Delivery using Agile project management

Ability to work under pressure in large multi discipline teams to tight schedules

Comfortable working as part of a team, but also individually on multiple projects

Ability to engage with stakeholders from multiple areas of the business including product design, service design and operations

Estimating and planning skills to support project and agile planning

Communication skills to produce written, verbal, and visual deliverables, explaining complex topics concisely to both technical and non-technical audiences

Desired Skills:

Bid experience in public sector / defence an advantage

Service Architecture and Design principles

Knowledge and experience of software / application development and deployment

Experience of Defence Architecture and Solution processes and methods

Clearance Requirements:

Clearance to Start- DV

Clearance for Role- DV

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

What we do for you:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave (including public and privilege holidays)

Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

Dynamic Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

At Leidos, we don’t want someone who “fits the mold”—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:£60,100.00-£77,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Systems Administrator (Windows Server)

Spectrum IT Recruitment

Windows Server, VMware, Active Directory, AWS, DNS

40,000 - 50,000

Hybrid - 2 Days per week in the Hedge End office

Windows Server Systems Administrator required to join a leading international Software Business committed to delivering high-performance IT solutions. This is a large operation and will be working within a 24/7 production environment with 85% of your time being Windows Server and 15% VMware.

As a Windows Server Systems Administrator you will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems and helping other teams as necessary.

These roles have been created by team expansion and new client wins.

Key Responsibilities:

Manage, troubleshoot and maintain Windows Server environments

Be part of a 24/7 production environment of around 25 engineers in this team

Support multiple systems or applications of medium to high complexity

Manage Mail, DNS, FTP, IIS and Application environments

Participate in the On-Call rotation

Work with cabling, racking and other tasks in Physical Data Centres

Communicate events to stakeholders, teams and leadership

Skills Required:

4+ Years Windows Server Administration Experience (100+ Servers)

Production Environment Experience

Linux

Microsoft Certified, VMware Certified or AWS Certified would be desirable

If you have the relevant skills for this role and are ready for the challenge, then please send your CV to (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Description

IBM OMS Consultant

Programme Name: LCST

Location: Bristol, UK

Are you ready for your next career challenge?..

Role Overview:

Leidos are seeking a IBM OMS Consultant to join the Team in Bristol.

Essential Duties & Responsibilities:

Order Management (75%):

Be a development expert in the IBM Sterling OMS software lifecycle: including estimation, technical design, implementation, documentation, testing, deployment, and support

Develop microservices to support modular, scalable, and maintainable order management and customer service workflows

Participate as a team member with business analysts, SMEs, consultants, and vendors to deliver business requirements, process flows, functional specifications, and system design documentation

Coordinate feature requests and change management with development partners, ensuring high-quality deliverables

Build and deploy code across all managed environments

Create and maintain technical design documents for Sterling OMS and microservices

Identify opportunities to improve order management and customer service through better system usage, new enhancements, and improved business processes

Coordinate product cases and support tickets with the IBM CoC team

Participate in system, integration, and user acceptance testing for new and modified systems

Production Support and Maintenance (25%):

Deliver high-quality production support and maintenance

Lead or participate in outage calls and root cause analysis for production issues

Our ideal candidate should have demonstrated proficiency in the following:

OMS development and integration, Java Development

Demonstrated experience in implementing solutions within IBM Sterling OMS

Demonstrated a good working knowledge in Oracle database query development

Strong Java EE experience

Demonstrated proficiency in full disciplined SDLC lifecycle frameworks and methodologies

Experience of working in Agile/Scrum working environment

Practical and pragmatic approach – willing to get ‘hands on’ to deliver what is needed

Exceptional communication skills, fluent in English

It would also be good for the candidate to have the following:

Exposure to IBM DataPower servers, clustering, and resource configuration

Proficiency in using test tools and automated unit test tool frameworks to support development

Proficiency to ETL Tools (preferably IBM DataStage, Oracle SQL Loader)

Experience of AWS would be beneficial

Exposure to WebSphere MQ,IB, and ESB servers, clustering, resource configuration

Exposure to Sterling suite – OMS/Control Centre.

Knowledge of Web Services (SOAP, RESTful API, etc.), CSV, JSON, JMS, SQL

Clearance Requirements:

BPSS Pre-screening required to Start

SC required for the role

Must hold or be eligible to apply for SC clearance

Leidos UK! Join our team and discover a culture of collaboration, innovation, diversity, trust, caring management, communication transparency, work-life balance, and overall job satisfaction…

What we do for you:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme

• Private Medical Insurance

• 33 days Annual Leave (including public and privilege holidays)

• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

• Flexible Working Scheme

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD’s materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs).

Working together as Team Leidos we are helping to transform the UK’s defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

At Leidos, we don’t want someone who “fits the mold”—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:£60,100.00-£77,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Solutions Architect - Corporate Payments

My client a leading global bank is looking for a Solutions Architect to join their global architecture team supporting Corporate Payments, Accounting Services, Liquidity Management and Commercial Card domains. This role focuses on aligning technology strategy with business goals, managing architectural risks, and ensuring compliance with enterprise standards.

The role can be Chester or Bromley based (3 days onsite)

Key Responsibilities:

Define and deliver solution architecture aligned with business and technology strategy

Shape high-level architecture and adapt to evolving requirements

Collaborate with stakeholders, vendors, and development teams

Ensure non-functional requirements are met (e.g. security, scalability, performance)

Support agile delivery and architectural runway planning

Lead design reviews and resolve technical impediments

Required Skills:

Deep domain expertise in Corporate Payments (essential) and related financial services

Strong experience in API design, microservices, and integration platforms

Hands-on with Cloud platforms (AWS, Azure, GCP)

Familiarity with DevOps, CI/CD, Docker, Kubernetes

Proven ability to work across SDLC models (Waterfall/Agile)

Strong communication and stakeholder management skills

Broad IT knowledge: financial software, middleware, databases

Ability to translate complex concepts for varied audiences

Qualifications:

Bachelor’s degree in Computer Science or related field

TOGAF 9 certification (preferred)

Cloud Architect certification (AWS, Azure, or GCP preferred)

If this sounds like the right fit for you, please apply with your updated CV.

Structured Data Cabling Engineer

ISR RECRUITMENT LIMITED

Structured Data Cabling Engineer

Derby, Derbyshire

SC Cleared (or the ability to obtain)

Market Rates

Plus excellent company benefits package (including 22 days holiday plus Bank Holidays, Pension, Company Vehicle, etc.)

Skills and Experience:

Install, terminate, and test Cat5e, Cat6, Cat6a, in various environments

Conduct site surveys to assess cabling requirements for monitoring systems

Install cable containment systems, including conduits, trunking, cable trays and baskets

Work closely with the project management team to ensure that installations are completed within the project timelines

Test and troubleshoot cable systems to ensure proper functioning of connected devices

Diagnose and rectify faults in structured cabling systems

Ensure all installations comply with industry standards and best practices

Install Wi-Fi access points, UPS units and related equipment

Maintain accurate records of installations, tests and faults

Adhere to all health and safety regulations, including risk assessments and method statements

Optional fibre optic installation, termination and test

The Opportunity:

My client working within the alarm systems sector are currently looking for a Structured Data Cabling Engineer on a permanent basis. In this role you will work within the core delivery team and be required to work on internal and external copper and fibre cabling installations both doing install, terminate and test cabling to the highest standards; as well as deploying containment systems such as conduit, trunking, tray and basket. You will work in varied environments, including offices, manufacturing plants, construction sites and data centres and this will occasionally require travel and stay overnight as required by projects.

Applications:

Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market or for a general discussion about the Telecoms sector?

Structured Data Cabling Engineer

ISR RECRUITMENT LIMITED

Structured Data Cabling Engineer

Bristol

SC Cleared (or the ability to obtain)

Market Rates

Plus excellent company benefits package (including 22 days holiday plus Bank Holidays, Pension, Company Vehicle, etc.)

Skills and Experience:

Install, terminate, and test Cat5e, Cat6, Cat6a, in various environments

Conduct site surveys to assess cabling requirements for monitoring systems

Install cable containment systems, including conduits, trunking, cable trays and baskets

Work closely with the project management team to ensure that installations are completed within the project timelines

Test and troubleshoot cable systems to ensure proper functioning of connected devices.

Diagnose and rectify faults in structured cabling systems

Ensure all installations comply with industry standards and best practices

Install Wi-Fi access points, UPS units and related equipment

Maintain accurate records of installations, tests and faults

Adhere to all health and safety regulations, including risk assessments and method statements

Optional fibre optic installation, termination and test

The Opportunity:

My client working within the alarm systems sector are currently looking for a Structured Data Cabling Engineer on a permanent basis. In this role you will work within the core delivery team and be required to work on internal and external copper and fibre cabling installations, doing install, terminate and test cabling to the highest standards; as well as deploying containment systems such as conduit, trunking, tray and basket. You will work in varied environments, including offices, manufacturing plants, construction sites and data centres and this will occasionally require travel and stay overnight as required by projects.

Applications:

Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market or for a general discussion about the Telecoms sector?

Chief Engineer - Virtual Build Engineering

Evera Recruitment Ltd

Our client, a pioneering automotive brand, is seeking a Chief Engineer - Virtual Build Engineering to lead simulation and digital validation across exciting new vehicle programmes. This is a rare opportunity to build and shape a department from the ground up, working closely with cross-functional teams and reporting directly to the CTO.

The Chief Engineer - Virtual Build Engineering will:

Lead and manage the Virtual Build Engineering team across CAE, CFD, and FEA disciplines.

Define and implement simulation strategies aligned with product and business goals.

Collaborate with cross-functional teams to integrate simulation into the full development cycle.

Mentor and develop a high-performing team of simulation engineers and specialists.

Ensure timely delivery of accurate, validated simulation outputs for vehicle programmes.

Evaluate and adopt emerging digital engineering tools and technologies.

The Chief Engineer - Virtual Build Engineering will have:

Bachelor’s or Master’s degree in Mechanical, Automotive, or Motorsport Engineering.

10+ years of experience in automotive engineering with deep expertise in CAE, CFD, and FEA.

Proven leadership experience in simulation or virtual engineering teams.

Hands-on experience with tools such as ANSYS, Abaqus, LS-DYNA, Star-CCM+, HyperWorks.

Strong knowledge of vehicle dynamics, structural mechanics, and thermal/fluid systems.

Experience integrating virtual engineering processes into vehicle development programs.

Excellent leadership, communication, and stakeholder management skills.

If you’re a visionary simulation expert ready to drive innovation and make a lasting impact, we’d love to hear from you.

Apply now using an updated version of your CV and we will be in touch!

Customer Experience Manager

This is a hybrid role and you can be located anywhere in the UK.

You will have experince working within the IT MSP and/or Telecoms sector.

The customer experience manager is responsible for the customer experience within their dedicated accounts. You are responsible for overseeing and improving the customer journey, ensuring a positive and seamless experience at every touchpoint, from initial interactions to post-purchase support, ultimately driving customer satisfaction and loyalty. This covers all interactions across the customer not just customer service touch points.

Key Responsibilities

Strategic

Champion opportunities to consistently improve the brand experience

Drive customer retention, reduce churn, and increase customer satisfaction

Understand each customer persona and their specific needs

Gather real time feedback from customers and ensure this feedback is incorporated into the account management process for an improved customer experience

Ensure CSAT levels within customer base are above 4 and action responses positive and negative. Manage Trustpilot and google responses and manage accordingly

Establish communication mediums lines between customers and the company to ensure a smooth customer experience

Utilise CRM tools to monitor customer experience

Proactive management with accounts and ensure reactive management is in line with expectations

Build relationships at multiple levels within the organisation

Be an internal advocate and voice for the customer to enhance both the customer experience and companies offerings

Understand the contractual position of the customer

Ensure data integrity of contact names, numbers and email addresses with at least annual reviews with the customer to keep this updated

Regular case and service review meetings at a cadence agreed with the customer

Identify upsell and cross-sell opportunities working closely with the account manager

Day to Day

Target first touch resolution for all queries

Oversee all implementation orders are delivered in line with expectations, know the projects in flight

Work with CX Executives to ensure all responses to customers are coherent, well structured and responded to with SLA

Maintain strong relationships within the customer

Own all cases and responses, use other teams to input as required

Ensure all customer contact details are updated in the CRM

Onboard new pillars to the customer ensure billing accuracy and Customer success involvement

Daily case reviews working with Customer Experience Executive

Create small orders

Escalation point for customer and customer executives

Case queue management for ALL customer cases

Commercial & Financial

Support account managers and product sales team with opportunities and delivery of orders, ensuring post purchase service is at company standard.

Responsible for investigating, owning and resolving credit requests within the account in a timely fashion

Understand, maintain and report on customer contractual positions if required

Own cancellation cases within the customer through to resolution working with contracts admin, billing and cancellations. Delivering all communication, written and verbal in a coherent and concise manner

Working with Customer Success teams to define and ensure delivery of measures which increase adoption and retention

Working with colleagues in wider to team to improve the experience for customers in a consistent manner

Governance & Compliance

Ensure all SLAs are met and escalate when needed

Establish regular review cycles to assess product performance, lifecycle, and end-of-life planning as part of service reviews

Skills Required

Strong communication skills

Commercially minded and proven experience.

Minimum 5 years of experience in a relationship role

Able to have difficult conversations with positive outcomes

Experience managing and maintaining relationships

Knowledge of company processes, upsell revenue lead indicators.

Written, Verbal and Numerical literacy is a must

Must be organised and attention to detail oriented

Key Measures of Success

Net value retention

Achieve SLA targets

Customer satisfaction survey CSAT

Revenue Growth

EBSTA score

Excellent benefits are on offer with this role.

Senior Software Engineer - C

Are you an experienced Senior Software Engineer - C# actively looking for a new role?

Do you live in the Hertfordshire area or would love the opportunity to relocate and work in one of the UK’s most exciting tech hubs?

If so, my client has a superb role available to strengthen their R&D team. You will play a key role in in all aspects of design, implementation and debugging of software to bespoke robotic applications.

In this experienced Senior Software Engineer - C# job based in Royston you will be responsible for the following:

Design user interfaces that are both intuitive and easy to navigate.

Oversee the complete software development lifecycle for new projects, taking accountability for the software aspects of assigned responsibilities.

The successful applicant for this Senior Software Engineer - C# job based in Royston you must be:

Proficient in C# and .NET.

Have a 2:1 or above degree in electronic engineering, software engineering, or a comparable technical field.

Provable professional experience in a related technical position.

Previous experience with Linux.

Skilled in working with both hardware and software systems.

My client are not able to provide Visa sponsorship, but do provide hybrid working options.

To apply for this Senior Software Engineer - C# job based in Royston, please send your CV to (url removed) or call Ricky on (phone number removed) or (phone number removed) for more information!

Two Way Radio Systems Engineer (RF)

£40,000 to £55,000 Basic Salary + Company Van + Profit Share Bonus + Benefits

A two way radio systems engineer is needed to join a small, stable and growing company that specialise in consultative, specialist system design.

This interesting and varied role will involve visiting customers to survey their radio needs, putting together the best system from a variety of manufacturer equipment, installing and then maintaining and repairing any faults with the system.

The role will suit experienced radio systems engineers with RF knowledge looking for a challenging role. You will be a big part of the success of a smaller business. The company invest in their staff and offer excellent training including external manufacturer training. Knowledge of Motorola and Hytera would be an advantage.

The Two Way Radio Systems Engineer (RF) Role:

Design and develop appropriate two way radio systems for customers.

Survey customer sites to establish radio coverage using different options to meet their needs.

Identify Faults and perform 1st line bench repairs.

Maintain thorough documentation of designs, tests and modifications throughout the project lifecycle.

The Two Way Radio Systems Engineer (RF):

Will have experience of Two Way Radio, RF Systems.

Able to specify systems from different manufacturers following site visits.

Will have bench soldering skills.

Any electrical / electronic qualifications are beneficial; not essential.

Fire and Security Engineer

Infinity Resource Solutions

Coventry and Surrounding Areas

£30000-£35,000 doe

Company van, overtime, holidays, Call out

To apply for this opportunity you must have or hold the following:

• Intruder Service Experience (Galaxy would be beneficial)

• Fire Knowledge (Advanced, kentech and morley, gent would be useful)

• Knowledge of Intruder alarms

• Excellent customer service skills

• CCTV IP Knowledge also beneficial

• Fault Finding experience

• Installation experience

• Ability to work by yourself and within a team

• Full UK Driving license

This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include:

• Company Vehicle

• Mobile Phone

• Stand by Allowances

• Call out Allowances

• Generous Annual Leave

• Time and a half plus double time if called out on a Sunday

If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number or ideally e-mail with a copy of your current CV.

Fire and Security Engineer

Infinity Resource Solutions

Sheffield and Surrounding areas

£33,000 to £38,000

Company van, overtime, holidays

Fire and Security Engineer required for a company in Sheffield. To apply for this opportunity you must have or hold the following:

•Fire alarm installation and service experience

• Knowledge of Intruder alarms

•Excellent customer service skills

•CCTV IP Knowledge also beneficial

•Fault Finding experience

• Installation experience

•Ability to work by yourself and within a team

•Full UK Driving license

This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Sheffield and surrounding areas.

•Generous Annual Leave

If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV to

Fire and Security Engineer

Infinity Resource Solutions

Cardiff and Surrounding areas

Up to £32,000-£37,000

Company van, overtime, holidays, Call out

To apply for this opportunity you must have or hold the following:

• Intruder Service Experience (Galaxy would be beneficial)

• Fire Knowledge (Advanced, kentech and morley would be useful)

• Knowledge of Intruder alarms

• Excellent customer service skills

• CCTV IP Knowledge also beneficial

• Fault Finding experience

• Installation experience

• Ability to work by yourself and within a team

• Full UK Driving license

This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include:

• Company Vehicle

• Mobile Phone

• Stand by Allowances

• Call out Allowances

• Generous Annual Leave

• Time and a half plus double time if called out on a Sunday

If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV.

Fire and Security Engineer

Infinity Resource Solutions

Covering Luton and Surrounding Areas

Upto 38K Basic salary

Company van, overtime, holidays, Call out

My client is a national company. Who deal with prestigious high end clients within the retail and commercial sector.

To apply for this opportunity you must have or hold the following:

Intruder Service Experience (Galaxy would be beneficial)

CCTV Skills essential

Access Control Skills

Excellent customer service skills

CCTV IP Knowledge also beneficial

Fault Finding experience

Installation experience

Ability to work by yourself and within a team

Full UK Driving license

This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include:

Generous Annual Leave

Time and a half plus double time if called out on a Sunday

If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV.

Fire and Security Engineer

Infinity Resource Solutions

Company Van, Overtime, Holidays

Fire and Security Engineer Required. Covering Dunfermline and surrounding areas.

To apply for this opportunity you must have or hold the following:

• Intruder alarm service experience

• Extensive Knowledge of Intruder alarms

• Fire experience desirable

• CCTV IP Knowledge also beneficial

• Fault Finding experience

• Installation experience

• Ability to work by yourself and within a team

• Full UK Driving license

This vacancy is working for a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and Access Control.

Due to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Dunfermline or close to.

Benefit Include:

• Company Vehicle

• Mobile Phone

• Stand by Allowances

• Call out Allowances

• Generous Annual Leave

If you are looking for a new challenge and want to work for a forward thinking leading company who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV

Fire and Security Engineer

Job Title: Fire and Security Service Engineer

Location: Worcester

Salary: £30,000 - £38,000 + Overtime + Standby Allowance + Travel Time

Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call-Out Rota, £180 Standby Allowance, Bonus Scheme, Travel Time, Private Medical & Dental Care for You and Your Family.

About the Company:

Join a company that s leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are now expanding our Fire & Security division and are looking for a skilled and motivated Fire and Security Service Engineer to join our team in Worcester

The Role:

As a Fire and Security Service Engineer, you ll be responsible for servicing and maintaining a wide range of fire and security systems across commercial properties across Worcester. You ll play a key role in ensuring that our clients systems are always in optimal working condition. Your daily responsibilities will include:

Servicing and maintaining fire and security systems such as CCTV, Access Control, Intruder Alarms, and Fire Alarms

Providing top-quality service to commercial clients, ensuring their systems are safe, secure, and compliant

Troubleshooting and repairs as needed, ensuring minimal disruption to clients operations

Skills & Experience:

To succeed in this role, you ll need:

Strong technical knowledge of Fire & Security systems (CCTV, Access Control, Intruder Alarms, Fire Alarms)

Proven experience working with these systems in a commercial environment

A Full UK Driving Licence

Comfortable with travel within Worcester and the outskirts

What We Offer:

Competitive salary of £30,000 - £38,000, depending on experience

Company vehicle, phone, and laptop to keep you connected

25 days holiday + bank holidays, with the option to buy more

Pension scheme for your future

Generous overtime opportunities for additional earnings

Standby allowance of £180

Bonus scheme to reward your hard work

Private Medical & Dental Care for you and your family

Continued training and personal development to help you grow in your career

Why Join Us?

This is an exciting opportunity to work with a forward-thinking company that values both its customers and employees. You ll be part of a team that takes pride in providing exceptional service to high-profile clients while having the chance to develop your skills and advance your career.

Ready to make a difference? If you’re a motivated, experienced Fire & Security Engineer with a passion for delivering excellent service, we d love to hear from you!

To apply, please send your CV or contact Courtney Gilgunn for more information.

Systems Engineer

Morgan Jones Recruitment Consultants

Salary: £41,993 - £45,876 per annum

Location: Worksop

Systems Engineer

Salary: £41,993 - £45,876 per annum

Location: Worksop

Hours: 37 hours per week, Monday Friday

Contract type: Permanent

The client is the UK s premier provider of specialist training in Hydraulics, Electro-Hydraulics, Electro-Pneumatics, and Control, is seeking an experienced and motivated Systems Engineer to join their world-class team.

Why choose our client?

Global Leader: Deliver educational training to over 300 companies across 27 UK industries.

Cutting-Edge Facilities: Work with Europe s leading practical training facilities.

Comprehensive Development: Undertake extensive internal training and progress towards achieving CETOP Level 3 qualifications.

Innovative Environment: Play a key role in designing and delivering bespoke and standardised courses.

Commitment to Quality: Join an ISO 9001:2015-certified organisation renowned for its high standards.

Key Responsibilities

As a Systems Training Engineer, your duties will include:

Delivering and assessing candidates on company competency-based programmes.

Collaborating with Systems Training Engineers.

Assisting in the development of new courses, presentations, and lab-based exercises.

Ensuring candidates understand and apply safe working procedures in installation, commissioning, troubleshooting, and maintenance.

Ensuring equipment and resources are available, maintained, and ready for course delivery, working closely with the Technician and Resources Manager.

Managing course-related control documentation in compliance with company Procedures and QMS.

Regularly reviewing and updating course content and materials, ensuring they remain current.

Meeting personal development objectives, including achieving CETOP Level 1, 2, and 3 qualifications and successfully delivering a range of courses, both on-site and off-site.

Flexibly adapting to a range of working hours to meet business needs.

Participating in the management and development of practical resources and training facilities, ensuring risk assessments are conducted.

Identifying and pursuing personal training needs in alignment with the company Skills/Knowledge Matrix.

Adhering to company Health and Safety policies, Codes of Ethics, and Professional Conduct.

Who We re Looking For:

We re seeking a candidate with:

A minimum of 5 years of experience in the maintenance and management of mobile systems involving hydraulics and control.

Ability to deliver training courses

Practical expertise in planning, installation, commissioning, testing, fault diagnosis, and rectification.

Engineering qualificationhowever(Mobile Hydraulics) would be preferred.

A proactive attitude, a commitment to continuous learning, and a passion for inspiring others.

Salary & Benefits:

Starting salary of £41,992, with progression opportunities based on performance.

Comprehensive training programme to support your development.

The chance to gain CETOP Level 3 qualifications as part of your career journey.

A supportive team environment where you ll make a real impact on the industry.

Ready to Elevate Your Career?

Take your expertise to the next level and help shape the future of UK engineering. Apply now and be part of a team dedicated to innovation, quality, and excellence.

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Morgan Jones:

Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on Facebook, Instagram, Twitter, or LinkedIn.

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