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Lead Embedded Software Engineer
Bright Purple
Kelso
Hybrid
Senior
£45,000 - £65,000
RECENTLY POSTED
c
Lead Embedded Software Engineer - Scotland A UK-based space technology company is building advanced software used on real spacecraft missions worldwide. Its products help organisations develop reliable, reusable flight software more quickly, using modern engineering approaches. The business is employee-owned, growing rapidly, and driven by a strong culture of technical excellence, collaboration and long-term thinking. What is in it for you: Salary up to £65,000 Flexible working with the occasional visits to Edinburgh office 36 days’ annual leave 6% employer pension contribution Health cash plan, life assurance and enhanced sick pay Employee ownership and a genuine voice in the business Ongoing investment in learning, development and conferences A supportive, inclusive culture where your work directly impacts space missions The Role: This is a senior, hands-on technical leadership role with responsibility for a flagship flight software product used across multiple space missions. You’ll guide its technical direction, influence future product development, and work closely with engineers, customers and commercial teams to ensure the software continues to meet demanding real-world needs. Alongside product ownership, you’ll lead and develop a team of flight software engineers, setting technical standards, supporting career growth and creating an environment where high-quality engineering thrives. Must-Have Skills & Experience: Strong background in embedded software engineering, with significant professional experience Excellent C programming skills, including work on embedded platforms (e.g. ARM-based systems) Solid understanding of operating systems, multitasking and low-level hardware interaction Experience leading technical design and solving complex engineering problems Comfortable working across the full software lifecycle, from requirements to delivery Experience working in a Linux-based development environment with version control and CI principles Ability to communicate clearly, lead by example and support the growth of other engineers Confident communication skills Please APPLY NOW with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry
IT Operations Domain Expert
Methods
Not Specified
Hybrid
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Permanent | UK Wide | Hybrid Salary discussed at applicationMethods is expanding its senior capability and is seeking a Domain Expert to lead our IT Operations & Service Excellence offering. This is a strategic, high-impact role that blends expert delivery, pre-sales leadership, service design, and thought leadership. You will define how Methods supports clients across IT operations, automation, service management, and digital service excellence, while shaping future strategy and building capability across the organisation.The Role:As a Domain Expert, you will act as Methods’ senior authority for IT Operations & Service Excellence. You will:
Lead discovery work, service maturity reviews, and operational assessments
Develop strategies, operating models, and transformation roadmaps
Provide expert consultancy and delivery assurance on major programmes
Support pre-sales activity through workshops, scoping, and bid content
Shape compelling proposals, presentations, and capability statements
Evolve Methods’ service offerings, ensuring alignment with market trends
Build reusable assets including templates, case studies, and playbooks
Mentor Specialists, support recruitment, and deliver training
Represent Methods through events, thought leadership, and insight content
Key Experience NeededWe’re looking for a senior practitioner with proven experience across:
IT Service Management implementation and optimisation
Incident, Problem & Change Management
Monitoring, observability, alerting, and event management
Automation and orchestration within IT operations
DevOps enablement and continuous delivery practices
IT governance, risk, and compliance
Capacity, performance, and availability management
Service Desk and user support operations
Defining KPIs, reporting, and continuous improvement programmes
Operational security processes and controls
What You Bring
Ability to operate confidently with senior stakeholders
Strong consultancy skills with clear, outcome-focused communication
Experience shaping bids, writing technical narratives, and supporting sales
A passion for building capability and mentoring technical communities
Market awareness across emerging IT operations trends (AIOps, FinOps, automation, platform engineering, SRE)
Why Methods?You’ll join a growing Competency Centre with the opportunity to shape one of our core strategic offerings. You will influence how we deliver value, how we present ourselves to the market, and how we develop our next generation of specialists.
Senior Golang Developer - Kubernetes - Financial Services
Rothstein Recruitment Ltd
London
In office
Senior
£130,000
RECENTLY POSTED
kubernetes
goland
processing-js
aws
prometheus
terraform
+11
Excellent opportunity opens for an experienced Developer strong on Golang with experience in AWS and Kubernetes to join a highly regarded Financial Services entity’s London office. You will act as the team lead and play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm.If you are passionate about working in a dynamic, fast-paced environment and are eager to apply your technical expertise to the financial services industry, this is the role for you.Key Responsibilities:
Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services, including trading platforms, investment systems, and risk management tools.
Build and deploy cloud-based solutions using Amazon Web Services (AWS), including services such as EC2, S3, RDS, DynamoDB, and Lambda to create scalable, reliable, and secure infrastructure.
Implement and manage containerized applications using Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment.
Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security.
Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs.
Optimize the performance of Back End services, ensuring low-latency responses and high availability, critical for financial services.
Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems.
Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system’s performance and scalability.
Stay updated with new tools, technologies, and industry trends in cloud computing, containerization, and financial systems to continuously improve development practices and outcomes.
Ideal Skills:
Proven experience (2+ years) in GoLang Back End development, with a strong focus on performance optimization and building scalable systems for high-volume, high-frequency financial applications.
Strong experience working with Amazon Web Services (AWS), including EC2, S3, RDS, DynamoDB, Lambda, and other cloud-native technologies.
Hands-on experience with Kubernetes for deploying, managing, and scaling containerized applications in a cloud environment.
Solid understanding of financial systems and services, particularly in areas such as trading platforms, investment management, and risk analytics.
Experience in building microservices architectures and working with APIs (RESTful, gRPC, etc.) to integrate various systems.
Strong knowledge of containerization (Docker) and continuous integration/deployment (CI/CD) practices.
Experience with database systems (relational and NoSQL) and working with financial data.
Familiarity with DevOps practices and tools to streamline the development life cycle, such as infrastructure-as-code (eg, Terraform or CloudFormation).
Ability to troubleshoot and resolve issues in production environments, ensuring uptime and performance in high-pressure, mission-critical scenarios.
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders in a fast-paced financial environment.
Experience with serverless computing (AWS Lambda, etc.) to create efficient and scalable solutions.
Knowledge of financial industry regulations and standards, particularly around data security and privacy.
Familiarity with event-driven architectures or message queues (eg, Kafka, RabbitMQ) for Real Time data processing.
Experience with automated testing frameworks and continuous delivery tools like Jenkins, GitLab CI, or CircleCI.
Understanding of performance monitoring and observability tools such as CloudWatch, Prometheus, or Datadog.
Interested? Please Apply!Golang Go AWS Kubernetes Terraform Bank Banking Finance Financial Services Crypto Blockchain Web3 Trading Exchange Digital Assets Hybrid Flexible Developer Software Engineer Backend Developer Golang Engineer Kafka Apache Kafka RabbitMQ AWS Lambda Cloud Platform
Fullstack Software Engineer London/Hybrid
Akkodis
London
Hybrid
Mid - Senior
£60,000 - £80,000
react
android
aws
terraform
helm
kubernetes
+6
Software Engineer - Build Cool Stuff That Matters Location: London (Hybrid: 2-3 days/week in office) Type: Permanent Salary: Up to £80k + PerksThe Opportunity Ready to ditch the dull and do work that actually excites you? We’re on the hunt for a Software Engineer who loves solving real problems, building slick user experiences, and working with modern tech in a fast-moving environment. You’ll be part of a collaborative team that ships smart, scalable software-and has fun doing it.What You’ll Be Doing
Owning features end-to-end: design it, build it, ship it, monitor it
Working closely with product, design, and data to create things people love using
Helping shape the team’s engineering culture and best practices
Using data to make smart decisions and focus on what really matters
Getting stuck into full-stack development, with room to specialise if you want
What You’ll Bring
Experience building and shipping full-stack features in ambiguous, fast-paced environments
Solid skills in NodeJS, TypeScript/JavaScript, and React
Experience with microservices (synchronous + asynchronous)
Familiarity with cloud platforms like AWS, GCP or Azure
Good understanding of databases and how to choose the right one
Knowledge of automated testing and web security best practices
Background in SaaS or consumer-facing tech is a big plus
Bonus Points For
React Native know-how
Mobile app development (iOS, Android), Expo
Experience with event-driven systems and distributed architecture
Familiarity with tools like GCP (GKE, PubSub, BigQuery), Temporal, Postgres, CircleCI, ArgoCD, Kubernetes, Helm, Docker, Terraform
Experience in zero-to-one product builds or highly innovative projects
Perks & Benefits
Competitive salary
25 days holiday + bank holidays
Private healthcare and life assurance
Dedicated time for learning and innovation every second Friday
Flexible hours and hybrid working
Free snacks and drinks in a buzzing Shoreditch office
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Business Analyst
Boster Group Limited
London
In office
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE
Role: Business AnalystEmployer: Boster Group LimitedLocation: LondonPosition: Full TimeSalary: Commensurate with experience + benefits + discretionary bonusAbout the CompanyFounded in 2001, Boster Group is the pre-eminent independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning bespoke partnerships, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world.We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Tishman Speyer, BNP Paribas US, Goldman Sachs, Bank of America, Moët Hennessy, J.P. Morgan, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally, leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops.We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York.The opportunityWe are seeking a Business Analyst to join our dynamic team. This role combines strategic analysis with partnership development, offering the opportunity to deepen strategic expertise while working across both the corporate sector and the arts. The Business Analyst will lead analytical workstreams that shape client strategy, develop insights grounded in data and research, and translate these into actionable recommendations that underpin high-impact partnerships and campaigns. You will work closely with senior team members and Boster Group’s Founder and CEO to manage and deliver high-quality client projects.Key Responsibilities:
Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery and acting as a strategic advisor throughout the partnership lifecycle. Provide timely updates and regular communication to the client, across partners, and to the wider Boster Group team. Identify client challenges and use structured analysis to shape solution pathways, developing bespoke, insight-led recommendations that align with client goals and priorities.
Project Delivery: Oversee the planning and delivery of activations and partnership-driven campaigns to the highest standard within budget and on time. Lead strategic workstreams that inform project direction, developing frameworks, models, and roadmaps to guide client decision-making. Work closely with clients’ internal teams and external partners to ensure outcomes are grounded in strong strategic rationale and deliver measurable impact.
Strategic Analysis and Insight: Conduct quantitative and qualitative research to evaluate partnership opportunities, sector trends, and competitive landscapes. Generate data-driven insights and synthesise findings into clear, strategic recommendations. Apply structured problem-solving frameworks to assess risks, identify opportunities, and ensure alignment between client objectives and partnership strategy.
Strategic Growth: Contribute to the development and refinement of client strategies based on deep knowledge of their business and partnership ecosystems (this could include arts and culture, sport, education, and other sectors). Use analytical insights to help align commercial objectives with impactful initiatives and support clients in defining strategic priorities.
Business Development: Support the business development process by developing insight-led, strategically grounded proposals and pitch materials. Use hypothesis-driven approaches to identify and assess new partnership opportunities. In close partnership with the CEO, assist in managing and expanding the company’s extended network of key relationships.
Collaboration: Work alongside the wider Boster Group team to support project ideation, content creation, and reporting. Assist in managing external third-party relationships and represent the company as required at industry events.
Learning & Development: Actively engage in personal development, staying informed about relevant fields while contributing to Boster Group’s ongoing learning culture.
Travel and Engagement: This role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad.
Background and Experience:
Managing clients, partners, or stakeholders in a results-driven context, with the skills to cultivate positive relationships across sectors.
Experience in marketing, strategic partnerships and/or sponsorships is desirable. Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus.
Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into clear strategic recommendations.
Exposure to financial services, tech and/or consumer brands, and a demonstrable interest in learning about those sectors.
Interest or experience in arts and culture in either a paid or unpaid context; a passion for and knowledge of the arts is essential.
Project management experience is desirable, with an interest in developing those skills further.
Event and/or content marketing experience - such as copywriting, delivering branded activations, or supporting campaigns - is desirable, with an interest in developing those skills further.
Education to degree level is essential; a post-graduate degree or further qualifications are an advantage.
Personal Skills and Characteristics:
An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment.
Strong interpersonal skills with the ability to engage confidently with clients, partners, and team members at all levels.
A strategic thinker who combines rigorous analysis with creativity, and who is comfortable breaking complex challenges into clear, actionable components.
A robust marketing skillset, with excellent research, written/verbal communication, and storytelling abilities.
Highly organised, with the ability to manage multiple projects and deadlines effectively.
Ability to balance commercial realities with purpose-driven outcomes for non-profit or social impact partners.
A positive, can-do attitude and a passion for finding innovative solutions to complex challenges.
Presentable and always professional.
Driven, dynamic and creative.
An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the business, arts and social impact worlds.
Comfortable working as part of a boutique firm in a fast-paced environment.
Warm, fun and charismatic personality with a strong team spirit.
Security Operations Manager
Hays Specialist Recruitment
Reading
Fully remote
Senior - Leader
£280/day
backbone
Lead the front-line defence of a National Charity as Security Operations Manager£280 per day 10-month Contract Work from home! (100% REMOTE WORKING)Your new companyWe are one of the UK’s most respected charities, known for transforming lives through mobility, independence and inclusion. As we continue to evolve our digital and security capabilities, we’re investing in a robust operational security function to protect our people, data and services. This is a rare opportunity to lead the front-line defence of a nationally recognised organisation, where your expertise will directly impact the safety and resilience of critical systems that support thousands of service users.Your new roleThis is more than a technical contract, it’s a mission-critical role at the heart of our cybersecurity strategy. As Operational Security Manager, you’ll take ownership of our security operations, overseeing threat intelligence, vulnerability management, incident response and the performance of our outsourced 24/7 SOC. You’ll work closely with internal technology teams to embed security into every aspect of our infrastructure and change life cycle, ensuring our defences are proactive, responsive and resilient. From playbook rehearsals to live incident recovery, you’ll be the calm in the storm, guiding teams through complex challenges with clarity and confidence.What you’ll need to succeedYou’re a seasoned security professional with hands-on experience across SIEM, SOC, Azure, Microsoft 365 and enterprise network environments. You’ve led incident response, managed third-party suppliers and implemented threat detection strategies in hybrid organisations. Certifications such as CISSP, CEH, Crest or GIAC CIH are part of your toolkit, and your technical depth is matched by your ability to mentor, collaborate and communicate. You thrive in dynamic environments, bring structure to ambiguity and have a relentless focus on safeguarding people and systems.What you’ll get in returnThis is a contract with purpose. Alongside a competitive daily rate, you’ll be part of a transformation that matters, protecting the digital backbone of a charity that changes lives. You’ll work with passionate teams, modern technologies and have the chance to leave a lasting Legacy in operational security.What you need to do nowIf you’re ready to lead the charge in cyber defence and make a meaningful impact, click ‘apply’ to submit your CV and begin a confidential conversation.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.
Senior Java Software Engineer
CPS Group (UK) Limited
Cardiff
Hybrid
Senior
£60,000 - £80,000
java
kubernetes
docker
spring
Job Title: Senior Java Software Engineer Salary: £60,000 - £80,000 + package Location: Cardiff (onsite circa 2 days every other week) Clearance: Must be SC eligible CPS Group are looking for a Senior Java Software Engineer to join a highly skilled engineering team delivering enterprise-scale solutions in an agile, collaborative environment based in Cardiff. You’ll be working across the full software development lifecycle, applying a DevOps mindset and contributing to the design and delivery of high-quality, secure, and scalable applications. This is a hands-on role where you’ll apply strong technical expertise in Java and Spring, and ideally bring experience with containerisation and cloud environments. Key Responsibilities Design, build, and maintain high-quality Java applications. Contribute to the development of microservices and modern architectures. Work with Spring framework to deliver scalable solutions. Apply best practices in software engineering including TDD, CI/CD, and automation. Collaborate within an agile team to drive continuous improvement. Ensure solutions meet security and performance requirements. Key Skills Required Strong commercial experience with Java. Hands-on expertise with Spring. Knowledge of software design patterns and development best practices. Experience with Docker or Kubernetes (desirable). Understanding of CI/CD pipelines. Candidate Preferences Ideally local to Cardiff or within commutable distance. Passion for delivering high-quality, secure code. Eligible for Security Clearance (must have resided in the UK for the last 5 years). Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Digital Performance Advisor
Harris Hill Charity Recruitment Specialists
London
Hybrid
Mid - Senior
Private salary
google-analytics
Harris Hill is thrilled to partner with Christian Aid, to hire their new Digital Performance Advisor, to work in either London, Cardiff, Edinburgh or Warrington. The Digital Performance Advisor will be the driving force behind understanding and improving their online performance. This role is central to how they use data and insight to make impactful decisions across digital, fundraising, campaigning and supporter engagement.You will strengthen Christian Aid s digital measurement, analytics and reporting capability, enabling colleagues to ask questions, understand user behaviour and act on clear, actionable insights. This role focuses on analysis, interpretation and strategic advice ensuring digital activity is informed by robust evidence and aligned with organisational values and goals.This is a specialist analyst role and the organisation s subject matter expert in Google Analytics 4 (GA4).About you:You are an experienced digital analyst with deep expertise in Google Analytics 4. You specialise in analytics, insight and performance measurement, and you enjoy making sense of complex data to answer real organisational questions.You are confident explaining how GA4 works, how funnels and lifecycles are structured, and how campaign activity translates into meaningful outcomes.Essential skills and experience:
Proven expertise in digital analysis and insight, with experience producing data-driven reports and actionable recommendations
Advanced GA4 knowledge, including funnels, segmentation, lifecycle reporting and (where relevant) e-commerce tracking. Strong understanding of the transition from Universal Analytics (GA3) to GA4 and its implications
Experience using tools such as Looker Studio, Power BI, and behavioural analytics tools (e.g. Hotjar, Contentsquare)
Ability to interpret A/B testing and experimentation results to inform optimisation decisions
Experience managing tracking requirements, tag management and integrating digital data with CRM systems
Why this role is unique:
True GA4 ownership: You will be Christian Aid s subject matter expert in Google Analytics 4, with real responsibility for how GA4 is used, developed and embedded across the organisation. This is not a shared or junior analytics role your expertise will shape best practice.
Strategy over button-pushing: This role focuses on insight, interpretation and influence, not day-to-day campaign optimisation. You ll answer the why behind performance and help teams make better decisions, rather than simply reporting metrics.
Built, not starting from scratch: GA4 is already implemented, giving you a strong foundation to improve structure, governance and reporting, and to unlock deeper value from existing data.
Do you want a voice at the table? Your analysis will directly inform strategic decisions, helping colleagues across the organisation understand users, test improvements and optimise digital experiences.
Salary and location- £46,666 - £54,527 in London (Waterloo). £41,783- £49,644 in Cardiff, Edinburgh, Warrington.
Hybrid working- 2 days in the office, 3 days working from home.
Full-time, permanent.
Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.
Firm closing date- 9am Wednesday 21 st January. However, please apply today, to start the conversation and have time to work on a tailored application.
1 st interviews, online 27 th , 28 th , 29 th January
2 nd interviews, in person, 3 rd , 4 th and 5 th February.
As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
IT Support Analyst
Workshop Recruitment
Hampshire
In office
Graduate - Junior
£135/day - £140/day
processing-js
windows
Main Duties
Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules.
Creation of both internal and external reports requiring a good working knowledge of MS Excel
Build and carry out daily tasks to support our processes and contribute to process improvement and documentation.
Processing and submission systems Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details.
Change & Incident Management responsibility for understanding and supporting the Change and Incident process and procedure.
Support the testing and onboarding of customers across our product range.
Support the testing team for all transaction types, using external specifications to validate testing
Skills and Experience
Previous Customer Service experience, first line support or helpdesk knowledge
Strong technical mindset with a knack for troubleshooting
Good time management, attention to detail, clear communication, and good interpersonal customer service skills
Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team.
Flexible in approach to work
Experience working with Windows operating systems and Office 365.
Good English literacy and language skills, translating technical into plain English.
A trustworthy individual who is not afraid to ask for help if needed.
Confident decision-maker and able to demonstrate sound judgement.
Structured, organized, and comfortable handling the competing pressures of immediate queries alongside day-to-day tasks.
Desire and experience to improve processes and controls using your creative thinking.
Good analytical skills.
Good at problem solving including identifying, analysing, and solving problems of behalf of customers.
Other Details
£27-28K - paid weekly
6-month contract
On site parking
Pension
Fully on-site role
36.5 hour working week day shift
Second Line IT Support Engineer
Workshop Recruitment
Waterlooville
Hybrid
Junior - Mid
£27,000 - £28,000
windows
itil
window-server
We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services.Main Duties
Handle escalated issues from first-line support that require a deeper level of technical expertise.
Perform advanced troubleshooting of hardware, software, network, and system-related issues.
Coordinate with third-line engineers or external vendors when necessary to resolve complex issues.
Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution.
Perform root cause analysis on recurring or complex issues to prevent future occurrences.
Provide reports and documentation on findings to management and other teams for further review or corrective action.
Ensure that all incidents and requests are handled in accordance with established SLAs.
Follow compliance, security, and quality assurance guidelines during troubleshooting and system changes.
Skills and Knowledge
Customer focused and have a genuine desire to provide a quality service.
Excellent written and verbal communication skills.
A team player who can contribute to a collaborative working environment
An understanding of ITIL and Cyber Essentials frameworks.
Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity.
Proficiency in the support and management of Microsoft 365 products, including but not limited to Exchange, SharePoint, OneDrive, and Intune.
Management of Azure resources such as Azure Session Desktops and Azure files.
Windows Server administration including Active Directory, Group Policy, DHCP and DNS.
Solid understanding of network infrastructure, including DNS, Wi-Fi, VLANs, and VPNs, with an ability to troubleshoot connectivity issues.
Experience with VOIP technologies, particularly Microsoft Teams telephony, and its integration within the MSP environment.
Salary and Benefits
£27-28K
Hybrid Working, 3 days office based, 2 days from home
Company Pension Scheme
Life Assurance
Private Healthcare
Professional Growth Opportunities and Training Available
20 days holiday plus bank holidays
Special Leave for birthdays and Christmas
On-site Parking
Volunteer Days
Employee Assistance Programme
Sports Trading Quantitative Analyst
Spectrum IT Recruitment
London
In office
Graduate - Junior
£70,000 - £80,000
c++
python
csharp
java
Excellent opportunity for a Quantitative Analyst who is passionate about sports to join an excellent client’s team based in central London. The successful Quantitative Analyst will join a small but very talented team and will be expected to interpret, filter, and analyse very large data sets whilst working closely with other analysts and developers. The successful Quantitative Analyst will be a forward-thinking individual who is more than comfortable working to both their own initiative and as a team. You will ideally be educated to at least MSc in a quantitative subject such as Mathematics, Statistics, Computer Science or Physics and any knowledge with sports betting/trading would be beneficial.This is an office-based role and as well as very competitive salaries, our client offers an excellent working environment.Skills required:
Proficient in several of the following: Python, C#, C++, Java
Mathematical Modelling
Mathematical skills, particularly a keen understanding of probabilities and statistics
Analytic mindset
Strong communication skills
Accuracy and attention to detail
Experience in data science
An interest in sports - Ideally football or cricket
If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson at (url removed)Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Systems Engineer
Spectrum IT Recruitment
Cheltenham
In office
Mid - Senior
£60,000
TECH-AGNOSTIC ROLE
IT Systems EngineerOn Site Working - Gloucester.Purpose of the RoleThe Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client’s three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client’s IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation’s overall business objectives.Key Duties and Responsibilities
Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs).
Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security.
Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues.
Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats.
Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime.
Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users.
Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices.
Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget.
Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals.
Technical Requirements
Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy.
Expertise in VMware configuration and administration.
Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC.
Proficiency with antivirus and security technologies.
Formal Microsoft certification.
Previous experience managing IT helpdesk operations.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Analyst
Pontoon
Warwick
Hybrid
Mid - Senior
£500/day
TECH-AGNOSTIC ROLE
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Are you ready to be at the forefront of data-driven innovation? Our client is seeking a dynamic Data Innovation Business Analyst to join their team on a temporary basis. This is an exciting opportunity to work in a fast-paced environment where your ideas can make a real difference!Role: Data Innovation Business AnalystDuration: 6 Months (extension options/potential Perm role)Location: Warwick (Hybrid, 2 days a week in office)Rate: 500 per day (umbrella)About Us Our client’s Data Connect Innovation (DCI) mission is to empower innovators to pioneer new ideas that reshape the future. Through the DCI lab, they enable rapid proof of concepts (POCs) to experiment with novel technologies and collaborate to create new data-driven products. Join us in pushing the boundaries of what’s possible with data!Your Role As a Data Innovation Business Analyst, you will:
Identify, prioritize, and execute successful POCs that unveil valuable opportunities for the organization.
Guide innovative ideas from initial discussions to completion, managing projects and ensuring effective communication.
Collaborate within multidisciplinary teams, engaging with Product Owners, Data Scientists, and other experts to drive meaningful outcomes.
What You’ll Do
Build trusted relationships with stakeholders at all levels.
Support the interpretation and scoping of innovative ideas into testable hypotheses.
Own and manage multiple POCs, driving momentum and ensuring successful delivery.
Lead the partner selection process and prepare request-for-proposal materials.
Represent business ideas in DCI lab meetings and showcase initiative findings.
Stay updated on the latest data-driven technologies and trends.
What You’ll Bring
An innovation and growth mindset, with a knack for driving outcomes within multidisciplinary teams.
Experience interpreting complex business challenges and scoping them into testable hypotheses.
A naturally curious approach, with a strong understanding of data, AI, and next-generation technologies.
Exceptional stakeholder management skills, capable of engaging and inspiring others.
A passion for storytelling and content creation, including video editing and graphic design.
Hands-on experience in delivering innovation and rapid prototypes.
A strategic, action-oriented mentality with a bias for execution.
Why Join Us? This is not just another job, it’s an opportunity to embrace the unknown in a vibrant and varied role! If you’re passionate about using innovation to deliver positive business outcomes and are ready to make an impact, we want to hear from you! apply NowCandidates will ideally show evidence of the above in their CV to be considered.Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
CRM Consultant
Planet Recruitment
Reading
In office
Mid - Senior
£30,000 - £40,000
TECH-AGNOSTIC ROLE
Job Title: CRM ConsultantSalary: 30k-40kLocation: ReadingAbout the RoleWe’re seeking an experienced CRM Consultant to join our team, playing a pivotal role in both winning new business and delivering exceptional client outcomes. This position uniquely combines pre-sales consulting with hands-on implementation of CRM solutions, business process optimization, and AI-powered capabilities. You’ll work at the intersection of business strategy and technology, helping organizations transform how they manage customer relationships.Key ResponsibilitiesPre-Sales & Business Development
Partner with sales teams to understand prospect requirements and design compelling CRM solutions that address business challenges
Lead discovery sessions and workshops to uncover client needs, pain points, and opportunities for digital transformation
Prepare and deliver technical presentations, demonstrations, and proof-of-concepts that showcase platform capabilities
Help develop comprehensive proposals, solution architectures, and statements of work with accurate effort estimates
Act as a trusted advisor during the sales cycle, building credibility and rapport with prospective clients
Implementation & Delivery
Lead end-to-end CRM implementation projects, from requirements gathering through go-live and post-launch support
Configure and customize CRM platforms to meet specific business requirements and workflows
Design and implement business process improvements that maximize efficiency and user adoption
Integrate CRM systems with existing enterprise applications, data sources, and third-party tools
Develop and execute comprehensive testing strategies, data migration plans, and change management programs
Business Process Management
Analyze current business processes and identify opportunities for optimization and automation
Map customer journeys and design processes that enhance customer experience and operational efficiency
Create process documentation, workflow diagrams, and standard operating procedures
Facilitate process design workshops with stakeholders across sales, marketing, and customer service functions
AI & Innovation
Identify opportunities to leverage AI capabilities within CRM platforms, including predictive analytics, intelligent routing, and automated insights
Configure and deploy AI-powered features such as lead scoring, sentiment analysis, sophisticated integration and automation models, and recommendation engines
Stay current with emerging AI technologies and assess their applicability to client challenges
Educate clients on AI best practices and help them realize value from AI based solutions
Required Experience/Qualifications
At least one job of 18months + where you have been involved consulting & implementation of any business management software.
Experience in change management and user adoption strategies
Strong understanding of sales, marketing, and customer service business processes
Experience with business process modelling, analysis, and optimization methodologies
Familiarity with AI/ML concepts and their practical application in CRM contexts
Excellent communication and presentation skills
Strong problem-solving abilities and consultative approach to client engagement
What We Offer
Merit based career development in growing company
Opportunity to work on diverse projects across industries
Exposure to cutting-edge technologies including AI and automation
Professional development and certification support
Collaborative team environment with experienced practitioners
INDITPlanet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Web Manager
Morris Sinclair Recruitment
Milton Keynes
Hybrid
Mid - Senior
£40,000 - £45,000
wordpress
Job Context:In a fast-paced digital environment, the role of the Web Manager is pivotal in driving the group’s online presence and ensuring alignment with overall business objectives. This role requires a strategic, proactive mindset, strong collaboration skills, and the ability to manage both marketing and light technical tasks to leverage our digital channels to reach and engage target audiences effectively. Purpose of Role: The Web Manager is responsible for managing our client’s group online presence with a focus on strategic digital marketing initiatives. This includes leading SEO and CRO efforts, coordinating with external agencies, and ensuring brand consistency across WordPress websites. The role also involves handling basic technical updates in-house and supporting marketing campaigns through data-driven insights and web optimisation.Key Responsibilities:
Manage group WordPress sites to ensure brand consistency and optimal user experience.
Lead SEO and CRO strategies to improve visibility, engagement, and conversion.
Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements.
Monitor and report on website performance, traffic, and user behaviour using analytics tools.
Execute minor technical updates and troubleshoot basic web issues internally.
Collaborate with internal teams to support marketing and product/service initiatives.
Stay informed on digital trends and recommend improvements aligned with business goals.
Key Performance Indicators:
Growth in organic traffic, user engagement, and conversion rates.
Improved search engine rankings and website performance metrics.
Positive ROI from digital marketing campaigns and agency partnerships.
Consistency in brand messaging and customer satisfaction scores.
Achievement of strategic marketing goals and web-related targets.
Essential Knowledge & Experience:
Minimum 5 years’ experience in digital marketing or web content management.
Required Skills & Abilities:
5 years of progressive experience in web management and digital marketing
Expertise in WordPress management, web hosting and the Google Marketing Platform
Expertise in conversion rate optimisation, user experience (UX) and user interface (UI) design principles
Knowledge of website security best practices
Ability to perform basic HTML/CSS edits and troubleshoot issues
Proven track record of successful digital marketing initiatives
Excellent understanding of SEO, paid advertising, and web performance optimisation
Strong analytical skills and proficiency in interpreting marketing data and KPIs
Experience in project management and agency management
Ability to collaborate effectively with cross-functional teams and external stakeholders.
Qualifications:A degree in marketing, communications, web development, or a related field.Other:
Milton Keynes-based/hybrid role - 3 days in the office / week
35 hour week covering core operating hours Monday to Friday (Apply online only)
Occasional requirement to work outside of contractual hours
£45,000 per annum plus monthly Group commission based on company performance
Service Desk Analyst
Hays Technology
Birmingham
In office
Junior - Mid
£130/day
processing-js
windows
itil
powerbi
Role: Service Desk AnalystLocation: BirminghamRate: 130 p/dDuration: 3 Months initial contractHays Technology is looking for a service desk analyst to join an exciting client’s team. You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.What you will be doing:
Act as the first point of contact for IT-related queries via phone, email, and ticketing system.
Accurately log, categorise, and prioritise incidents and service requests.
Troubleshoot and resolve issues related to hardware, software, user accounts, and connectivity.
Escalate complex issues to 2nd/3rd line support or external vendors as appropriate.
Ensure timely and clear communication with users throughout the ticket lifecycle.
Support the Head of IT Operations in developing and maintaining a user-friendly IT knowledge base.
Identify recurring issues and contribute to root cause analysis and problem management.
Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities.
Maintain accurate asset and configuration records.
Collaborate with other IT teams and third-party suppliers to ensure seamless service delivery.
Support site visits and remote troubleshooting when required.
What we are looking for:Essential:
Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting.
Strong customer service orientation with excellent communication skills.
Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications.
Experience using IT service management tools
Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
Understanding of ITIL principles and service management best practices.
Proactive and self-motivated with a continuous improvement mindset.
Empathetic and patient when dealing with users of varying technical ability.
Detail-oriented and methodical in approach to technical troubleshooting and documentation.
Collaborative team player who contributes to a positive working culture.
Desirable:
Experience with Microsoft Intune, Azure AD, and endpoint management.
Data processing and reporting skills (Excel, PowerBI)
Familiarity with knowledge-based platforms and documentation standards.
Experience supporting hybrid working environments and remote users.
No qualification required
What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)
Dynamics Functional Consultant
Hays Technology
London
Fully remote
Mid - Senior
£400/day - £450/day
dynamics-crm
Dynamics Functional Consultant - D365 F&O, Azure DevOpsUp to 450 per day (Inside IR35)Remote / must be UK based6 monthsMy client is an instantly recognisable consultancy, who is seeking an accomplished Dynamics Functional Consultant with deep expertise in Microsoft Dynamics 365 CRM, Customer Engagement, and Finance & Operations (D365 F&O). This role will lead a major migration project and drive the design and ongoing optimization of business solutions for a key end client.Key Requirements:
Proven experience as a Dynamics Functional Consultant working on D365 F&O implementations
Strong hands-on experience with D365 F&O, D365 CRM, Life Cycle Services, and Azure DevOps.
Ability to advise on best practices and continuous improvement strategies
Excellent communication skills
Proven ERP functional expertise
Nice to Have:
Certification in Dynamics 365 or Microsoft solutions
Familiarity with Azure DevOps and CI/CD pipelines
Experience within Financial Services / Banking
Immediate availability
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)
Lead Platform Engineer - Manchester Hybrid - £80-£90k
Infused Solutions Ltd
Manchester
Hybrid
Senior
£80,000 - £90,000
prometheus
terraform
github
grafana
python
jenkins
+5
Job Title: Lead Platform Engineer Location: Manchester (Hybrid - 1 day per week in office) Salary: 80,000 - 90,000 + Benefits Eligibility: Must be UK-based (no sponsorship available)About the RoleWe’re looking for a Lead Platform Engineer to take ownership of the design, delivery, and optimisation of our enterprise cloud hosting platforms. This role combines hands-on engineering with technical leadership, ensuring systems remain secure, scalable, and resilient. You’ll drive platform transformation projects, champion automation, mentor engineers, and engage with stakeholders to deliver high-impact solutions that underpin business-critical services.Key Responsibilities
Design and implement cloud platforms across Azure & GCP
Build and optimise internal platforms to support development teams
Automate provisioning, scaling, and configuration management
Lead migration and modernisation projects from inception to delivery
Drive best practices in cloud architecture, DevOps, and automation
Collaborate with cross-functional teams on greenfield solutions
Lead incident response and root-cause analysis with preventative action
Mentor engineers and act as a trusted technical authority
Ensure cost efficiency, security, and performance across platforms
Essential Skills & Experience
5+ years’ experience as a Senior/Lead Cloud or Platform Engineer
Hands-on expertise with Azure and Google Cloud Platform
Strong background with Infrastructure as Code (Terraform, ARM Templates, etc.)
Proven track record with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, ArgoCD)
Scripting and automation (Python, Shell, Perl, or similar)
Knowledge of data centre ops, networking, IT security, and observability tools (Prometheus, Grafana, ELK, Datadog)
Excellent communication and stakeholder management skills
Agile delivery experience
Desirable Skills
Degree in Computer Science, Engineering, or related field
Oracle application/database experience
Familiarity with Unix/Solaris environments
Service mesh & API gateway knowledge (Istio, Linkerd)
Multi-cloud or hybrid infrastructure exposure
Understanding of DevSecOps practices and compliance
I.T Support Engineer
Bennett and Game Recruitment LTD
Stevenage
In office
Junior - Mid
£25,000 - £35,000
TECH-AGNOSTIC ROLE
Job Profile for I.T Support Engineer- RF45125Position: I.T Support EngineerLocation: StevenageSalary: 25,000- 35,000Our client, based in Stevenage, are a rapidly growing UK-based health tech start-up that’s building wearable technology with the power to support people living with neurological conditions.The company has moved from prototype to mass production in under a year, launching in the UK and now internationally. Backed by full private investment and guided by strong social values, this is a rare chance to join a people-first business with purpose at its core.They are looking for a Support Engineer to join the team.I.T Support Engineer OverviewThe Support Engineer holds the critical role of the front-line representative for the company. This individual is responsible for delivering exceptional customer support to external customers, serving as the first point of contact, primarily assisting users with enquiries, troubleshooting, and resolving issues related to the physical product and smartwatch apps.The successful candidate will be expected to:
Manage Customer Interaction: Answer incoming support email requests via a help desk system, with occasional phone calls, from external customers concerning product functionality, faults and order queries.
Achieve Issue Resolution: Resolve customer issues efficiently and accurately.
Handle Escalation: Accurately document and escalate any customer issues for timely resolution.
Contribute to Product Improvement: Actively capture and analyse customer feedback, feature requests, and recurring pain points. Act as a conduit between the customer and the product team, ensuring user feedback directly influences future development.
Maintain Product Knowledge: Maintain expert-level knowledge of the company’s product line, recent updates, and known issues to provide the most current support.
Contribute to Department: Make suggestions for improvements in Support and the wider Operations departments.
Support Engineer Job RequirementsExperience: Demonstrable experience in a support engineering role including 1st line support positions.Personal Approach: Needs to be very personable, exhibit exceptional patience, empathy, and professionalism when interacting with customers.Technical Skills: Strong understanding of technology, with hands-on experience in testing and diagnostics.Communication: Excellent communication skills, both written and verbal, with the ability to translate information into simple, easy-to-understand instructions and to articulate customer needs to internal stakeholders.Location: Based within a commutable distance of Stevenage, Hertfordshire.Language: Knowledge of a second language an advantage but not required.Support Engineer Salary & BenefitsSalary - 25,000- 35,000Monday to Friday (09:00 to 17:00)On-site positionHoliday packagePension schemeBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
1st Line Team Leader
Constant Recruitment Ltd
Tonbridge
In office
Senior - Leader
£32,000 - £35,000
windows
itil
£32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery ManagerAre you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence?If so, this could be your next move.The RoleAs 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business.What You Will Be DoingLead and Support the Team
Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching.
Create a positive, collaborative environment where people can do their best work.
Set clear goals and drive accountability across the team.
Be the Technical Escalation Point
Provide expert guidance and hands-on assistance for complex 1st Line issues.
Lead root cause analysis and ensure knowledge is documented and shared.
Maintain a strong working knowledge of Microsoft technologies and infrastructure.
Champion Service Excellence
Identify and implement process improvements across the service desk.
Contribute to documentation and promote best practice across the team.
Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency.
What We Are Looking For
Proven experience as a 1st Line or Service Desk Team Leader, ideally within an MSP or similar environment.
Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS).
A calm, methodical approach to problem-solving and escalation management.
Excellent communication skills and the confidence to engage with clients and colleagues at all levels.
Experience working to SLAs and KPIs, with a focus on continuous improvement.
Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential.
Why Join?You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself.Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
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