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Systems Project Manager
MLL Telecom Ltd
Marlow
Remote or hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Job Description

As a Systems Project Manager, you will become an integral part of a fast‑paced and collaborative IT team. The primary focus of the role is the delivery of MLL’s CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives.

Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business.

Job Requirements

Skills and Competencies-

  • Exceptional stakeholder management and influencing skills
  • Excellent communication (written and verbal) skills and ability to present at both technical and executive level
  • Ability to translate technical detail into business-friendly language
  • MS Office skills, including MS Project, MS Visio and MS PowerPoint
  • Solid understanding of software architectures, applications and data migration concepts
  • Strong analytical approach to identifying issues and driving solutions
  • Highly motivated and driven individual to deliver against Project strict deadlines
  • Calm, organised and decisive under pressure

Qualifications and Experience-

  • Proven experience as a Project Manager delivering software or systems migrations
  • PRINCE2, AgilePM or equivalent project management certifications (desirable)
  • Experience working with third-party vendors and system integrators
  • Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment
  • Knowledge of telecoms sales, delivery and support to underpin project deliverables

Job Responsibilities

  • Deliver a migration from and to a new internal CRM/CMDB/ITSM platform
  • Support cost saving initiative Projects (where required)
  • Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls
  • Strict change and exception management controls
  • Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables
  • Coordinate data migration, cleansing, system integration, testing and cutover activities
  • Ensure a smooth transition to operational support teams including the coordination of training and regular business communication
  • Deliver the project ensuring it is aligned with the MLL compliance requirements

Job Benefits

  • Pension Scheme
  • Life Assurance
  • Health & Dental Insurance
  • Financial Wellbeing & Will Writing
  • Wellbeing Support Programme (EAP)
  • 25 Days Holiday & Holiday Buy Scheme
  • Social Activities

At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families.

MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.

C#/.Net Full Stack Developer/Software Engineer
MLR Associates
Yorkshire
Hybrid
Senior - Leader
£45,000 - £55,000
RECENTLY POSTED
  • Global Award Winning Technology Brand
  • SaaS - Platform based Products
  • .Net C# Vue.JS HTML CSS Microservices
  • Leeds City Centre/Hybrid Working
  • £45-55k salary + £10k bonus

Our client a global technology leader is currently looking for a Full Stack .NET Developer to work with the dev team to guide the provision of Software Development for in-house award winning products.

Reporting to the Head of Development and working closely with all levels of the business, this role will be responsible for:-

  • Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software
  • Hands on Full Stack Architecture and Code development/coding
  • Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers
  • Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision
  • People Growth: support team to enable personal and technical progression
  • Continuous Improvement: spearhead improvement in process & practices to elevate Product Development
  • Resource Allocation: provide support where needed for the projects that move the organisation forwards.
  • Client Focus: Craft and implement development practices that meet client and business needs.

Beneficial Skills/Experience:

  • .NET 8
  • Vue.JS
  • Strong knowledge of HTML and CSS
  • CQRS/Mediator pattern
  • Microservices
  • AWS
Telesales Specialist
KAG Recruitment Consultancy
Staffordshire
In office
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

K.A.G. Recruitment is delighted to be partnering exclusively with one of the UK’s leading suppliers of IT solutions, providing high-quality IT Support, Services, and Solutions to Educational, Public, and Private Sector organisations. This is an exciting opportunity to join a growing and forward-thinking business based in Stafford to play a key part of their continued expansion.

Role: Telesales Specialist
Salary: £35,000 + competitive KPI bonus and package
Location: Stafford
Hours of Work: 37.5 hours per week

Purpose of the Role
As the Telesales Specialist, you will be responsible for developing and expanding relationships with key channel partners, including resellers, system integrators, MSPs, and other technology partners, with a focus on IT Recycling.
You will play a key role in driving revenue growth and increasing market share by proactively engaging potential customers, generating new business opportunities, and closing sales. This position requires a commercially minded individual with strong relationship-building skills, a proactive approach, and a passion for delivering results.

Key Responsibilities

  • Sell IT recycling services
  • Promote products and services to generate and secure appointments
  • Build and develop relationships with new customers, identifying opportunities for additional sales
  • Encourage customer engagement with the Stone360 app
  • Gather and accurately record customer information and requirements for the Partner Manager
  • Qualify customer needs ahead of meetings
  • Maintain accurate records of activity on the CRM system
  • Work collaboratively with IT Recycling Operations before and after collections
  • Handle customer queries and complaints promptly, ensuring correct escalation where required
  • Contribute ideas and support continuous improvement within the team
  • Follow internal management systems and safety procedures

You will bring proven sales experience with a strong track record of achieving financial targets, alongside the ability to plan and manage an effective schedule of meetings. Experience in generating new business through proactive prospecting is essential.
You will also demonstrate strong geographical knowledge of the UK, a flexible and positive “can-do” attitude, and excellent communication skills. Ideally, you will have experience in IT sales or IT asset disposal although this is not essential, with an understanding of equipment resale value.
Knowledge of ADISA accreditations, services, and reporting is highly advantageous, along with experience working across private, public, or education sectors.

HR Advisor
Polaris Community
Chester
Hybrid
Mid - Senior
£32,500
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Our Team as an HR Advisor!

Position: HR Advisor - Full Time, Permanent

Location: Milton Keynes / Bromsgrove

Salary: Up to £32,500 per annum (dependent on experience)

Why Choose Us?

At Polaris, we are on a mission to transform the lives of children and young people. As we continue to grow our education provision, we are looking for a proactive and experienced HR Advisor to join our dynamic team. This is not just a job; it’s an opportunity to make a real difference!

What We Offer:
  • 30 days of annual leave, increasing to 35 days with length of service, plus Bank Holidays
  • Company pension scheme
  • Life insurance (2x salary)
  • Employee discount scheme
  • Free on-site parking
Your Role:

As an HR Advisor, you will play a vital role in supporting our schools and education settings. You will provide day-to-day HR and employee relations support, ensuring that our advice is consistent, pragmatic, and compliant with education sector expectations.

This position is based in one of our hubs in Milton Keynes or Bromsgrove, with the flexibility of hybrid working. You will engage regularly with schools and may occasionally travel across the UK, including overnight stays when necessary.

Key Responsibilities:
  • Provide first-line HR and employee relations support to headteachers and school leadership teams.
  • Lead employee relations cases, including investigations, disciplinaries, grievances, and capability processes.
  • Advise managers on absence management, performance concerns, and employee wellbeing.
  • Manage employee lifecycle activities, including maternity leave, flexible working requests, and occupational health referrals.
  • Support organisational change within schools, including restructures and TUPE-related activities.
  • Ensure compliance with HR policies and procedures, maintaining safeguarding and regulatory standards.
  • Contribute to HR projects and continuous improvement initiatives.
  • Build strong, trusted relationships with school leaders as a professional HR partner.
  • Maintain confidentiality, accuracy, and professionalism at all times.
About You:

You are an organised and confident HR professional who balances compliance with a practical, people-centred approach. Your ability to manage a high volume of varied cases while maintaining excellent attention to detail will set you apart.

Essential Skills and Experience:
  • Proven HR and employee relations experience.
  • Strong communication skills with the ability to advise and influence school leaders.
  • Ability to manage competing priorities independently.
  • Proficient in Microsoft Office suite.
  • Full driving licence and access to a vehicle.
Desirable (but not essential):
  • Experience supporting schools or education settings.
  • Experience in a multi-site or regional HR role.
  • CIPD Level 5 qualification (or working towards).
  • Experience with complex or sensitive employee relations cases.
About Polaris:

We are one of the UK’s leading communities of children’s service providers, dedicated to improving the lives of young people for over 30 years. Our community includes independent fostering and adoption agencies, children’s residential homes, schools, and bespoke children’s services.

We believe in the potential of every child and young person, and we are ambitious for their futures. If you share our passion and commitment, we would love to hear from you!

Next Steps:

Interviews will take place on-site in Milton Keynes or Bromsgrove, depending on candidates’ locations, during the week commencing May 18th.

Polaris is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment.

Recruitment Administrator
Dove Adolescent Services
Pontefract
In office
Graduate - Junior
£25,846
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Our Team as a Recruitment Administrator!

Position: Recruitment Administrator - 6-month FTC (Mat Cover)
Company: Dove Adolescent Services
Salary: £12,923.39 approx. pro rata (£25,846.77 FTE)
Location: Head Office - Pontefract
Contract Type: Full-time, 6-month FTC (Mat Cover)
Specific Hours: 39 hours, Monday - Thursday 9am - 5pm, Friday 9am - 4pm

Why Work With Us?

At Dove Adolescent Services, we pride ourselves on being a trusted provider of high-quality residential care for young people since 1993. With 100% of our inspected homes rated Good or Outstanding by Ofsted, we are dedicated to creating safe, supportive, and nurturing environments.

Your Role

As our Recruitment Administrator, you will play a vital role in delivering a proactive and professional recruitment service. You’ll collaborate closely with hiring managers and our central HR team to ensure a seamless recruitment process. Your responsibilities will include:

  • Managing the recruitment email inbox and responding promptly to queries.
  • Posting job adverts across various platforms, including social media.
  • Conducting occasional salary benchmarking to keep us competitive.
  • Completing pre-screening checks on applicants.
  • Inviting candidates to interviews and providing them with clear information.
  • Preparing and sending interview packs to hiring managers.
  • Organizing paperwork for successful candidates and ensuring all details are complete.
  • Maintaining an accurate recruitment database to track vacancy progress.
  • Updating the central HR team with application information for reporting.
  • Supporting additional recruitment tasks as needed.
What We’re Looking For

We need someone who is:

  • Excellent in interpersonal and communication skills.
  • A strong team player.
  • Capable of handling multiple priorities with confidence.
  • Self-motivated and organized.
  • Committed to maintaining confidentiality.
  • Competent in using company electronic systems.
Working Conditions & Benefits

We offer a supportive work environment with the following benefits:

  • Employee discount scheme.
  • Company pension scheme.
  • Free onsite parking.
  • 30-day holiday allowance (pro rata) plus Bank Holidays.
  • Refer a Friend programme - earn £500 for each successful referral.

Dove Adolescent Services is an equal opportunities employer and encourages applications from all qualified candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will undergo an enhanced DBS check.

Ready to make a difference? Join us in creating a positive impact in the lives of young people!

Recruitment Administrator
Dove Adolescent Services
Pontefract
In office
Graduate - Junior
£12,923
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Our Team as a Recruitment Administrator!

Position: Recruitment Administrator - 6-month FTC (Mat Cover)

Company: Dove Adolescent Services

Salary: £12,923.39 approx. pro rata salary (£25,846.77 FTE)

Location: Head Office - Pontefract

Contract Type: Full-time, 6-month FTC (Mat Cover)

Specific Hours: 39 hours, Monday - Thursday 9am - 5pm, Friday 9am - 4pm

Why Work With Us?

At Dove Adolescent Services, we pride ourselves on being a trusted provider of high-quality residential care for young people since 1993. With 100% of our inspected homes rated Good or Outstanding by Ofsted, we are dedicated to creating safe, supportive, and nurturing environments.

Your Role

As our Recruitment Administrator, you will play a vital role in delivering a proactive and professional recruitment service. You’ll collaborate closely with hiring managers and our central HR team to ensure a seamless recruitment process.

Key Responsibilities
  • Manage the recruitment email inbox, responding promptly and directing queries as needed.
  • Post job adverts across internal, external, and relevant online platforms.
  • Conduct occasional salary benchmarking to keep us competitive.
  • Perform pre-screening checks on applicants as required.
  • Invite candidates to interviews, ensuring a positive experience with clear information.
  • Prepare and send interview packs with all necessary documents for hiring managers.
  • Organize paperwork for successful candidates, ensuring all details are complete.
  • Maintain an accurate and up-to-date recruitment database, tracking vacancy progress.
  • Update the central HR team with application information for reporting.
  • Support additional recruitment tasks as needed.
What We’re Looking For
  • Excellent interpersonal and communication skills.
  • Strong team-working abilities.
  • Capability to handle multiple priorities effectively.
  • Confidence and self-motivation.
  • Good time management and organizational skills.
  • Ability to maintain strict confidentiality.
  • Basic IT competence to use company electronic systems effectively.
Benefits of Joining Us
  • Employee discount scheme.
  • Company pension scheme.
  • Free onsite parking.
  • 30-day holiday allowance (pro rata) plus Bank Holidays (as observed in the UK).
  • Refer a Friend programme - earn £500 for each person referred.

Dove Adolescent Services is an equal opportunities employer and encourages applications from all qualified candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will undergo an enhanced DBS check.

Ready to make a difference? Join us in creating a positive impact in the lives of young people!

Recruitment Administrator
Dove Adolescent Services
Pontefract
In office
Junior
£25,846
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Join Our Team as a Recruitment Administrator!

Position: Recruitment Administrator - 6-month FTC (Mat Cover)

Company: Dove Adolescent Services

Salary: £12,923.39 approx. pro rata (£25,846.77 FTE)

Location: Head Office - Pontefract

Contract Type: Full-time, 6-month FTC (Mat Cover)

Working Hours: 39 hours per week
Monday - Thursday: 9am - 5pm
Friday: 9am - 4pm

Why Join Us?

At Dove Adolescent Services, we pride ourselves on being a trusted provider of high-quality residential care for young people since 1993. With 100% of our inspected homes rated Good or Outstanding by Ofsted, we are dedicated to creating safe, supportive, and nurturing environments.

What We Offer:
  • Employee discount scheme
  • Company pension scheme
  • Free onsite parking
  • 30-day holiday allowance (pro rata) plus Bank Holidays
  • Refer a Friend programme - earn £500 for each successful referral!
Your Role:

As our Recruitment Administrator, you will play a vital role in delivering a proactive and professional recruitment service. You’ll collaborate closely with hiring managers and our central HR team to ensure a seamless recruitment process.

Key Responsibilities:
  • Manage the recruitment email inbox, responding promptly to queries.
  • Post job adverts across various platforms, including social media.
  • Conduct occasional salary benchmarking to keep us competitive.
  • Perform pre-screening checks on applicants.
  • Invite candidates to interviews, ensuring a positive experience.
  • Prepare and send interview packs to hiring managers.
  • Organize paperwork for successful candidates and liaise with the HR admin team.
  • Maintain an accurate recruitment database to track vacancy progress.
  • Update the HR team with application information for reporting.
  • Assist with additional recruitment tasks as needed.
Who You Are:

We’re looking for someone who is:

  • Excellent in interpersonal and communication skills.
  • A strong team player.
  • Capable of managing multiple priorities effectively.
  • Confident and self-motivated.
  • Organized with good time management skills.
  • Discreet and able to maintain confidentiality.
  • Competent in using IT systems.
Our Commitment:

Dove Adolescent Services is an equal opportunities employer and encourages applications from all qualified candidates. We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will undergo an enhanced DBS check.

Ready to make a difference? Join us in creating a brighter future for young people!

PLC Software Engineer
Urus Recruitment
Bedford
Hybrid
Mid - Senior
£60,000

PLC Software Engineer | Automation & Robotics Specialist

Location: Bedford (Hybrid/Travel) Salary: £60,000 + Overtime + Car Allowance

Are you a skilled PLC Software Engineer looking to lead complex automation projects from design to commissioning? Urus Recruitment is seeking a technical expert with a strong background in automotive and robotics to join a dynamic team in Bedford.

Package & Perks

This role offers a competitive financial package and the tools you need to succeed:

Base Salary: £60,000 per annum.

Bonus: An annual bonus that has been consistently awarded for the past 15 years.

Transport: Company car or a £350 monthly car allowance + a full driving license is required.

Work-Life Balance: 29 days holiday and a standard company pension contribution.

Overtime: Available for weekend work.

Gear: Company phone, laptop, and uniform provided.

The Role

As a PLC Software Engineer, you will be the backbone of complex automation projects, reporting directly to Project Managers to deliver high-quality HMI and PLC solutions. You will work independently on software design while collaborating with a wider team on large-scale installations.

Your Key Responsibilities:

Design & Develop: Create HMI screens and PLC code from the ground up.

Troubleshoot: Support existing software by implementing corrective actions and resolving technical issues.

Commissioning: Support customer equipment startups, including domestic and international travel.

Customer Liaison: Communicate directly with clients to ensure their specific technical needs are implemented.

What Were Looking For

We need a seasoned engineer who understands the fast-paced nature of industrial networks and robotics.

Requirements:

Experience: A minimum of 4 years working with Siemens TIA Portal or Rockwell ControlLogix .

Industry Knowledge: At least 4 years within the Automotive and Robotics sectors.

Technical Savvy: Proficiency in Variable Frequency Drives (VFDs), ControlNet, and EtherNet.

Standards: A firm understanding of IEC software standards and the ability to read schematic diagrams.

Advantageous: Experience with Eplan P8.

Working Conditions

Location: You must be located within a 1-hour commute of Bedford.

Travel: Approximately 70% Bedford-based with 30% UK and international travel for startups.

Flexibility: Some weekend and away-from-home work required.

TPBN1_UKTJ

Cloud Engineer
Anglian Water
Huntingdon
Hybrid
Mid - Senior
£41,400

Circa £41,400 (Depending on Skills & Experience) Permanent Full-time / 37 hours per week (Flexible working opportunities available) Huntingdon or Lincoln - Hybrid Double Matched Pension Scheme Private Healthcare Make every drop of your potential count! We’re building a modern engineering culture where automation, reliability and developer experience sit at the heart of how we deliver technology. As a Cloud Engineer, you’ll play a pivotal role in enabling secure, resilient and scalable digital services across Anglian Water. Working within our Platform Engineering function, you’ll act as a subject matter expert in Microsoft Azure cloud implementation, with a particular focus on Azure networking. You’ll bridge the gap between our core cloud platform and the teams delivering digital products and services. What you’ll be doing * Designing, deploying and managing Azure networking services including VNETs, subnets, NSGs, Azure Firewall, Private Endpoints and VNET peering * Acting as the technical lead for cloud network implementation across projects * Collaborating with Cyber Security teams to implement network security policies * Deploying Azure infrastructure using Infrastructure as Code and CI/CD pipelines * Supporting project and product teams by delivering secure, operationally robust cloud environments * Monitoring platform health, performance and capacity using Azure Monitor and Log Analytics * Participating in incident response, problem management and root cause analysis * Automating operational tasks to improve reliability and reduce manual effort * Creating and maintaining technical documentation and standards * Mentoring colleagues and contributing to a collaborative engineering culture What does it take to be successful? * Extensive hands-on experience deploying and managing Azure PaaS and IaaS services * Deep expertise in Azure networking and security * Experience with Infrastructure as Code (e.g. Bicep, Terraform) * Strong scripting and automation skills (PowerShell, Azure CLI) * Experience using CI/CD pipelines, ideally Azure DevOps * Strong analytical and problem-solving skills * Ability to communicate complex technical concepts clearly * A proactive mindset with a passion for continuous learning Benefits * 26 days annual leave plus bank holidays (increasing with length of service) * Flexible working options * Private health care * Competitive pension scheme - Anglian Water double-matches contributions up to 6% * Life assurance at eight times your salary * Annual bonus * Potential funded car allowance depending on evidenced business mileage * Personal medical assessments * Virtual GP service * Cancer screening * Financial wellbeing support and salary finance benefits * Lifestyle savings including discounts on retail, travel and utilities * Employee Assistance Programme * Volunteer days Inclusion at Anglian Water We’re committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we’re a Disability Confident employer. Closing Date: 17th May 2026 #loveeverydrop! #LI-LJ1 TPBN1_UKTJ

Senior Cloud Engineer
Mars Recruitment
Abingdon
Hybrid
Senior
£60,000 - £70,000

Senior Cloud Engineer | Azure | Abingdon | £62,000pa to £72,000pa  plus bonus | 1 day onsite per week: MARS has partnered a global consultancy to hire in a permanent Senior Cloud Engineer to join a talented IT function. This strategic delivery partners work, spans both private and public enterprises on a global basis, delivering real impactful change, improvements and transformation for their clients. With an amazing company culture and values, this business really puts its staff at the forefront of what they do. Due to growth, they now seek a Senior Cloud Engineer who lives and breathes the Azure stack. This Azure Cloud Engineer role is incredibly varied, there is the standard Azure DevOps & GitHub, working pipelines etc, but you will also use Bicep for Infrastructure-as-a-code. The Cloud Engineer will help their external consultancy teams define technical requirements with their clients. On top of that, there is a lot of standard existing Azure Cloud support for clients and acting as a technical escalation point for internal service desks. Our client is looking for an Azure Cloud Engineer with the following skills: SME-level experience working within a Microsoft Azure cloud environment. o Microsoft Azure Certifications: o Microsoft Certified: Azure Administrator Associate (AZ-104) o Microsoft Certified: Azure Solutions Architect Expert (AZ-305) o Microsoft Certified: Azure Security Engineer Associate (AZ-500) — or demonstrable equivalent security engineering experience with a commitment to achieve this certification. Infrastructure-as-Code: strong, hands-on proficiency in Bicep for provisioning and managing Azure resources. IaC must be the default approach, not an occasional tool. CI/CD pipeline expertise: proven experience building and maintaining pipelines in Azure DevOps and/or GitHub Actions, ensuring automated, repeatable infrastructure deployment. Scripting proficiency: PowerShell and Azure CLI used regularly for automation, operational tasks, and reducing manual intervention. Azure Integration Services: proficient in Logic Apps, Service Bus, Event Grid, and API Management for integration design and implementation. API Development: solid experience with SOAP and REST APIs, including design, development, and secure management. Experience with GitHub version control, including branching strategies and code review practices. Experienced in designing virtualised infrastructure environments including compute, virtualisation, storage, and security. Experience with security vulnerability management and remediation. Our client is offering a highly competitive salary and generous benefits package includes: Life Assurance, Income Protection, pension contributions and 27 days holiday (not including bank holidays). They also operate a profit share scheme so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September. Joining this impressive business also brings many social benefits. They have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 sponsored weekends a year. If you’re an Azure Cloud Engineer looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles)

Qa Engineer
RTL Group Ltd
Norwich
In office
Mid - Senior
£300/day - £400/day
TECH-AGNOSTIC ROLE

Overview: We are seeking an experienced QA Engineer to join a major highways package in Norwich, focusing on drainage works. This is a long-term contract opportunity on a high-profile infrastructure project. Key Responsibilities: \* Implement and maintain quality assurance processes on site \* Oversee drainage installation works to ensure compliance with specifications and standards \* Review and manage Inspection Test Plans (ITPs) and quality documentation \* Conduct site inspections, audits, and ensure works meet required quality benchmarks \* Liaise with site teams, subcontractors, and client representatives \* Identify non-conformances and drive corrective actions \* Maintain accurate QA records and reporting Requirements: \* Proven experience as a QA Engineer within highways or civil engineering projects \* Strong knowledge of drainage systems and installation \* Familiarity with relevant standards and specifications (e.g. DMRB, MCHW) \* Experience with ITPs, QA documentation, and auditing \* CSCS card (essential) \* Strong communication and organisational skills What’s on Offer: \* Competitive day rate of £300 – £400 \* 12-month contract on a major infrastructure project \* Immediate start available Apply Now: If you are a QA Engineer with highways drainage experience and available for an immediate start, please apply with your CV

Software Engineer - .NET
Technify Talent Limited
Reading
Remote or hybrid
Mid
£50,000 - £60,000
+4

Software Engineer (.NET) We’re looking for a skilled Software Engineer to join our growing technology team, where you’ll play a key role in designing, building, and supporting robust software applications. This role offers the opportunity to work on moderately complex systems, collaborate with experienced engineers, and contribute to solutions used by a wide range of stakeholders. The Role You will be responsible for the end-to-end design of software applications or components, applying agreed engineering standards, patterns, and tools. Working as part of a collaborative team, you’ll help design components of larger systems, define user and system interfaces, and contribute to design decisions by evaluating options and trade-offs. You’ll also take part in peer reviews and stakeholder presentations as required. Key Responsibilities \* Design and develop complex software applications and components \* Support and maintain existing customer systems through bug triage and resolution \* Use approved code repositories and branching strategies to manage source control \* Produce documentation that meets standards across all stages of the software development lifecycle \* Adhere to defined coding standards and best practices \* Ensure all code is stored in OSL-approved source control systems \* Contribute to reviews of team output and assist with presenting work to stakeholders Skills, Experience & Qualifications \* Deep understanding of Microsoft .NET C# and .NET Core \* Experience working with MySQL, MariaDB, or other data stores \* Understanding of containerisation technologies and message queues (e.g. RabbitMQ) \* Exposure to Python, C++, image processing, and geospatial calculations \* Familiarity with Azure DevOps for work management, source control, branching, and pull requests \* Understanding of agile delivery practices, including stand-ups, sprint planning, and retrospectives \* Working knowledge of Linux \* Strong analytical skills with the ability to collaborate effectively within a team

Software Engineer
Jackie Kerr Recruitment
Marlborough
Hybrid
Mid - Senior
£35,000 - £50,000

Software Electronics Wiltshire Salary Dependent on Experience Our client is looking for a Software Engineer designing, developing, and delivering robust software solutions that support the organisation’s technical goals. You will work in multidisciplinary engineering team, this role contributes to the entire software development lifecycle, from requirements analysis and architecture design through to implementation, testing, and deployment. Software Engineer Roles and Responsibilities: \* Design, develop, and maintain high quality software and firmware applications and services \* Translate requirements into efficient, scalable, and secure software designs, and collaborate with cross functional teams to define technical specifications and system behaviour \* Develop and conduct code reviews, support testing activities, and troubleshoot software defects, documentation, including technical specifications, architecture diagrams, and user manuals \* Participate in system integration activities and ensure software components operate seamlessly within wider system architectures \* Conduct code reviews and provide constructive feedback to team members, ensuring adherence to coding standards and best practices \* Debug and resolve complex software issues, working closely with the team to identify and implement effective solutions \* Stay updated on the latest advancements and emerging technologies in the field of UAVs and drones, and incorporate them into the software development process \* Monitor project progress, identify risks, and propose mitigation strategies to ensure timely delivery of high-quality software solutions \* Collaborate with the product management team to define software requirements, prioritize features, and contribute to the overall product roadmap \* Act as a technical leader and mentor, fostering a collaborative and innovative team culture, communicating challenges with leadership, and adherence to DO-178B/C Guidelines Software Engineer Ideal Candidate: \* Proficient in all elements of flight controller coding, specifically using Ardupilot and PX4 \* Understand flight dynamics and system functionality of the typical autopilot \* Experience with PID Controllers and tuning methods and hold strong coding skills in languages such as C++, Python, and MATLAB \* Real Time Operating Systems (RTOS) experience \* Proficient in using UNIX based OS \* Familiar with DroneCAN communication protocol, and with source-code control systems such as Git to co-ordinate development \* Experience in designing both analog and digital electronics \* Signal conditioning - experience in designing analogue and digital FIR/IIR filters. \* ARM architecture experience \* Experience with debugging embedded systems, using tools such as the oscilloscope, logic analyser, and multi-meter \* Knowledge of modern software development practices, standards, and commonly used communication systems, interfaces, and protocols such as SPI, I2C, async serial, RS232, RS485, CAN, HDMI, TCP/IP \* Read and understand hardware schematics and datasheets. Evaluate new hardware devices and designs, analyse design issues, and identify solutions \* Ability to work using own initiative with no supervision on all technical aspects of your discipline \* University Degree or above (Engineering, etc) or HND with relatable experience \* Knowledge of CE requirements for electronic products \* Good knowledge of appropriate project management processes and frameworks \* Experience in rapid development, prototyping, or early-stage system design (Desirable) \* Familiarity with model-based engineering, simulation tools, or embedded software environments (Desirable) \* Knowledge of cloud platforms, containerisation, or distributed systems (Desirable) \* Understanding of DevOps practices, automation, and configuration management tools (Desirable) Working Hours and Benefits: Flexible working with core hours between 09:00 – 15:00 25 days annual leave + Bank Holidays Private medical insurance, Life assurance 4x, high street discounts Some hybrid, EV salary sacrifice, up to 8% matched pension Real life flexibility, home working around medical appointments and other personal circumstances Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you

Technical Data Engineer
Belcan
Bristol
Hybrid
Mid - Senior
£45/hour
TECH-AGNOSTIC ROLE

Technical Data Engineer - Landing Gear Systems Location: Filton (60% onsite - increased onsite during initial months) Contract: Until November 2026 (likely extension) Rate: £45.00 per hour Umbrella / £33.64 per hour PAYE Working Pattern: 35 hours per week (4.5 days, between 7am-7pm) Clearance: BPSS (completed by the Client) IR35: Inside IR35 The Role Our client is seeking a Technical Data Engineer to join their Landing Gear Systems team, supporting the creation and delivery of aircraft maintenance documentation across the full aircraft lifecycle. Working within a transnational technical data environment, you'll play a key role in ensuring maintenance manuals accurately reflect aircraft configuration, supporting airline customers and contributing to aircraft safety, reliability and operational efficiency. This position has a strong focus on Aircraft Maintenance Manuals (AMM) and Troubleshooting Manuals (TSM), with Landing Gear experience highly desirable. Key Responsibilities Author, review and maintain AMM and TSM documentation for Landing Gear systems Analyse design changes, drawings and modifications to assess impact on maintenance documentation Ensure documentation meets ICA and EASA regulatory requirements Manage source data planning, verification and incorporation Respond to airline customer technical queries within agreed timescales Provide active support during Aircraft on Ground (AOG) and in‑service issues Monitor and coordinate subcontracted authoring activities Lead and contribute to technical reviews with design teams and stakeholders Ensure compliance with safety, quality and technical data standards Drive continuous improvement in technical data processes, tools and ways of working Skills & Experience Required Background in Aerospace Engineering, Aircraft Maintenance, or Technical Data Strong knowledge of aircraft maintenance documentation (AMM, TSM essential) Understanding of aircraft systems, maintenance and production processes Experience working with configuration management and design data Familiarity with international technical authoring standards and tools Landing Gear experience highly desirable CMM (Component Maintenance Manual) experience considered Proactive, detail‑driven and confident working with technical stakeholders Strong communication and organisational skills If you think this could be a new and exciting career opportunity for you and you would like to learn more or just for an initial, no-obligation conversation please contact me on (phone number removed) or you can apply directly by following the Easy Apply link and I will contact you as soon as I receive your contact details. This vacancy is being advertised by Belcan

HR Coordinator
Pertemps Northampton Commercial
Plymouth
In office
Graduate - Junior
£26,000 - £28,000
TECH-AGNOSTIC ROLE

Are you a detail driven HR professional who enjoys variety and being at the heart of a people focused business?
Pertemps Recruitment is recruiting an HR Coordinator to support a busy and dynamic HR team for one of our valued clients.

This is a fantastic opportunity to be involved across the full HR lifecycle, delivering a high quality service to employees and managers alike.

The Role
You’ll act as a key link between employees and management, supporting recruitment, onboarding, payroll coordination, employee relations and HR reporting. You’ll play a vital role in ensuring HR processes run smoothly and compliantly.

Key Responsibilities

  • Supporting the end to end recruitment process, including adverts, shortlisting, telephone screening and interview support

  • Maintaining accurate employee records and managing HRIS data

  • Preparing contracts, offer letters and new starter documentation

  • Completing right to work checks, references and onboarding

  • Supporting payroll with changes to pay, benefits and terms

  • Producing HR reports (absence, starters/leavers, turnover, compliance)

  • Monitoring absence and assisting managers with documentation

  • Supporting employee relations matters and low level casework

  • Maintaining training records, e learning platforms and H&S documentation

  • Supporting engagement initiatives, projects and ad hoc HR activity

About You

  • CIPD Level 3 (or studying towards)

  • Experience in an HR Administrator / Coordinator role

  • Knowledge of HR processes, employment law and data protection

  • HRIS, recruitment and payroll experience

  • Strong Excel/Word skills and excellent attention to detail

  • Highly organised, discreet and able to manage competing priorities

Desirable: Excel qualification, Health & Safety qualification, Mental Health First Aid.

Why Apply?

  • Broad, hands on HR role

  • Excellent exposure across HR and people initiatives

  • Supportive environment with opportunity to develop your HR career

  • Employee Assistance Programme

  • Cycle to work scheme

  • On-site parking

  • Company events

  • Competitive holiday allowance

Please APPLY today or contact Chelsea Goodman in the Pertemps Plymouth office for more information.

Senior Finance Assistant within Sales
City College Norwich
Not Specified
Hybrid
Senior
£27,994 - £29,856

Fixed Term Contract to 31 March 2028
37 hours per week across 5 days, 52 weeks per year
£27,994 - £29,856 per annum

We are looking for a full-time Senior Finance Assistant to join our Finance team on a fixed-term basis, based mainly at our Norwich campus but who are able to work flexibly at our Easton and Paston campuses when required. This role has been created to provide additional support during a period of change, as the College prepares to implement a new accounting system. You will support the Finance Transactions Supervisor in the processing, reviewing and reconciliation of financial transactions, with a strong and specific focus on sales ledger income, invoicing and banking activities.

The successful candidate will have proven experience working within a sales ledger function, managing income processes from customer setup and invoice creation through to receipt allocation and reconciliation. You will be responsible for ensuring income is accurately recorded, banked and reconciled in a timely manner and for resolving queries relating to customer accounts.

You will need a high level of accuracy and attention to detail, strong excel skills and experience of working to deadlines and maintaining robust financial controls. Experience of working through an accounting system change or system implementation would be highly desirable, as you will play a key role in supporting the transition and maintaining business-as-usual activity throughout the change period. Experience of sales ledger activity within an education environment would be desirable but is not essential. Strong communication and interpersonal skills are essential, as the role involves providing professional and responsive customer service to students, staff and external organisations, as well as working closely with internal stakeholders to resolve income and invoicing queries.

We offer a supportive team environment, flexible working across campuses and the opportunity to gain valuable experience of working through a significant systems change within a large finance function. To view the full Job Description and Person Specification for the role and to apply please click here

Closing date: Sunday 10 May 2026 at Midnight
Interviews: will be held on 19/20 May 2026

As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.

DevOps Engineer - Mid or Senior
Tank Recruitment
London
Hybrid
Mid - Senior
£50,000 - £85,000
+1

DevOps Engineer Senior or Mid Level

Role: DevOps Engineer or Senior DevOps Engineer (Flexible Seniority)

Security Clearance: Current DV Clearance Required (eDV Eligibility Essential)

Location: Central London (Hybrid - Maximum 3 days in office)

Salary: 50,000 - 85,000 (D.O.E)

I am currently partnering with an elite technical consultancy that operates at the mission-critical intersection of AI, Data Science, and National Security.

My client is looking for a DV-cleared DevOps specialist to join a division dedicated to solving high-stakes challenges that drive genuine societal change. This is a rare opportunity for a cleared professional to step out of “legacy” environments and work with a modern tech stack-including AI infrastructure and cloud-native automation-within a culture that offers a maximum 3-day office presence.

The Choice is Yours: Engineer or Senior?

My client prioritizes the right mindset and clearance level over a specific number of years on a CV. They are open to meeting candidates at two levels:

  • Engineer ( 50k - 65k): You’ll be the engine room of the deployment cycle-building robust CI/CD pipelines, automating AWS environments, and ensuring high-availability for complex AI solutions.
  • Senior Engineer ( 65k - 85k): You will take a “player-coach” approach-architecting bespoke infrastructure, mentoring rising talent, and challenging existing orthodoxies to shape the firm’s long-term engineering roadmap.

The Tech Challenge

Working in highly collaborative, cleared squads alongside Software Engineers and Data Scientists, you will:

  • Automate AI Workflows: Design and deploy infrastructure for AI and Machine Learning solutions tailored for secure, restricted client environments.
  • Scale AWS Environments: Leverage Terraform, Kubernetes, and GitOps to manage complex, highly-restricted infrastructures.
  • Drive Operational Excellence: Act as the pivotal link between technical delivery and mission-critical requirements, ensuring solutions are robust, compliant, and cutting-edge.

What You’ll Bring

To be successful in this process, you will need:

  • Clearance: You must currently hold DV Clearance and be eligible for eDV.
  • Technical Foundations: Proven experience with AWS, Docker, and Git.
  • Infrastructure as Code: A solid grip on Terraform and/or Kubernetes.
  • Agile Mindset: You thrive in fast-paced environments and can navigate change effectively.
  • Software Awareness: Knowledge of the dev lifecycle (TypeScript, Node.js, or SQL) is a major advantage.

Apply now for a confidential discussion regarding the role, the client, and their 2026 project roadmap.

Recruitment Specialist
Michelle Waterworth Recruitment
London
Fully remote
Mid - Senior
£100,000 - £120,000
+2

Job Title: Executive Specialist / Recruitment Consultant (Technology & Accountancy)

Location: Fully Remote (UK-Based) London / Midlands office access available if required
Salary: £100,000 £150,000 + Uncapped Commission + Performance Bonuses

The Company

A leading international recruitment and search business specialising in Technology and Accountancy markets is seeking an Executive Specialist Recruitment Consultant to join its UK team. The business operates across global markets, delivering high-level retained and exclusive recruitment and search assignments.

With an established international network of experienced recruiters, the organisation is known for consistent delivery, deep sector expertise, and a high-performance, collaborative culture. This is a fully remote UK role, with access to London and Midlands offices if required.

The Opportunity

This is an excellent opportunity for a commercially driven Executive Specialist Recruitment Consultant with proven experience in Technology or Accountancy recruitment and search.

The role is focused on converting warm, qualified international leads into retained and exclusive recruitment and search assignments, allowing you to concentrate on revenue generation, client development, and strategic account growth.

You will be working alongside a highly experienced, high-performing international recruitment and search team with access to established global clients and ongoing retained mandates.

Key Responsibilities

  • Convert warm international leads into retained and exclusive recruitment and search assignments across Technology and Accountancy
  • Develop and manage long-term client relationships across global recruitment and search markets
  • Drive revenue growth through consultative, solution-led recruitment and search sales
  • Work closely with an international high-performing recruitment and search team in the technology markets
  • Provide market insight across Technology and Accountancy recruitment and search sectors

Requirements

  • Proven experience in Technology or Accountancy recruitment and search (essential)
  • Strong track record in business development within recruitment and search
  • Experience working on retained and/or exclusive recruitment and search assignments
  • Demonstrated success converting leads into recruitment and search revenue
  • Ability to work in a fully remote, high-performance recruitment and search environment
  • Self-motivated, commercially driven, and results-focused

Strong advantage if you have experience in:

  • PE-backed or VC-backed organisations
  • ERP systems (SAP S/4HANA, Oracle, Microsoft Dynamics)
  • Software engineering (Java, .NET, Python, React)
  • Cloud platforms (AWS, Azure, GCP)
  • DevOps & Platform Engineering (CI/CD, Kubernetes, Docker)
  • Data & Analytics, Cybersecurity, AI/ML
  • Embedded systems, IoT, or digital transformation programmes
  • Enterprise architecture or high-growth international environments

What s on Offer

  • Fully remote UK-based role within a global recruitment and search business
  • Access to warm, qualified international leads
  • Opportunity to work with a highly experienced, high-performing recruitment and search team
  • Competitive salary £100k £150k + uncapped commission
  • Exposure to global Technology and Accountancy recruitment and search markets
  • Collaborative, performance-led culture with strong earning potential
  • Access to London and Midlands office space if required

Apply Now

If you are an experienced Technology or Accountancy Recruitment Consultant looking to step into a high-performing international recruitment and search environment with strong earning potential and warm leads, apply today.

If you re interested in this role but your experience doesn t align exactly with every part of the job description, we encourage you to connect with Michelle Waterworth on linked in , and follow Michelle Waterworth Recruitment as you can be kept up to date with recruitment news and other roles that maybe a more perfect fit Check out other roles at michellewaterworth. com

Recruitment Consultant
Michelle Waterworth Recruitment
Yorkshire
Hybrid
Mid - Senior
£45,000 - £65,000
TECH-AGNOSTIC ROLE

Job Title: Executive Search Consultant FMCG Food Recruitment
Location: UK-Based (Hybrid / Remote Options Available)
Salary: to £65k + Uncapped Commission + High Earning Potential

The Opportunity

A high-performing executive search team specialising in FMCG Food recruitment is seeking experienced Recruitment Consultant professionals to join its growing business.

This is a fast-paced, high-performance environment where successful Recruitment Consultant professionals will work on retained and exclusive search assignments across the FMCG Food sector. The team is made up of highly professional executive search specialists and Recruitment Consultant professionals who operate at a senior level within the market.

This opportunity is open to Recruitment Consultant candidates from any recruitment sector background, however a permanent background is highly advantageous. Full training will be provided on retained executive search, allowing each Recruitment Consultant to develop expertise in specialist search delivery and long-term client engagement.

Every Recruitment Consultant joining the business will receive structured onboarding, mentoring, and training on how to succeed in a specialist executive search environment, including retained recruitment methodology, client development, and high-value placement strategy.

About the Team

The team consists of high-performing Recruitment Consultant professionals who are specialists in FMCG Food executive search.

Each Recruitment Consultant operates within a supportive but highly ambitious environment, where collaboration, accountability, and performance are key. The culture is built around excellence, with every Recruitment Consultant expected to deliver high-quality, retained recruitment outcomes for global FMCG clients.

The environment is vibrant, competitive, and success-driven, making it ideal for any ambitious Recruitment Consultant looking to progress into executive search.

Typical Roles You Will Recruit For

As a Recruitment Consultant in FMCG Food executive search, you will work on senior-level mandates such as:

CEO / Managing Director FMCG Food

Chief Commercial Officer (CCO)

Sales Director / Head of Sales

Marketing Director / Brand Director

Category Director / Category Manager

Supply Chain Director

Procurement Director

Operations Director / Manufacturing Director

Head of NPD (New Product Development)

Technical Director / Quality Director

Food Safety & Compliance Director

HR Director / People Director

Export Sales Director

Sustainability / ESG Director

Key Responsibilities

  • Deliver retained and exclusive executive search assignments within FMCG Food markets
  • Develop and manage senior-level client relationships
  • As a Recruitment Consultant, map and headhunt high-calibre executive talent globally
  • As a Recruitment Consultant, manage end-to-end search processes from briefing to placement
  • Provide market insight and strategic hiring advice
  • Work closely with a high-performing executive search team
  • Contribute to business development and client growth

Requirements

  • Experience as aRecruitment Consultant in any recruitment sector is welcome wishing to specialise in a niche market
  • Permanent recruitment (perms) background is highly desirable
  • Strong experience as a Recruitment Consultant in business development or 360 recruitment
  • Ambitious mindset with a desire to develop as a specialist Recruitment Consultant

Training & Development

Every Recruitment Consultant will receive full training on:

  • Retained executive search methodology
  • How to succeed as a specialist Recruitment Consultant in FMCG Food
  • Client development strategies for a Recruitment Consultant in executive search
  • Headhunting techniques for senior-level assignments
  • How to build a long-term career as a high-performing Recruitment Consultant in a specialist search business

What s on Offer

  • Competitive base salary with uncapped commission
  • High earning potential for ambitious Recruitment Consultant professionals
  • Structured training and progression
  • Access to senior FMCG Food executive search mandates
  • Collaborative, high-performance team ofRecruitment Consultants
  • Strong career development for any Recruitment Consultant moving into executive search

Apply Now

This opportunity is open to any Recruitment Consultant with recruitment experience, particularly those with a perms background looking to move into executive search.

If your experience does not perfectly match every requirement, you are still encouraged to connect with Michelle Waterworth on LinkedIn and follow Michelle Waterworth Recruitment for updates on similar Recruitment Consultant opportunities and future roles that may be a better fit.Check out other recruitment roles at michellewaterworth. com

Full-Stack C# Developer
Deerfoot Recruitment Solutions Limited
London
In office
Mid - Senior
£40,000 - £110,000
+1

Full-Stack C# Developer - Greenfield Projects - 40k - 110k DOE (Various roles)
City of London
Are you a talented developer looking to work in a non-corporate, collaborative environment where your technical input makes a genuine difference? We are currently partnering with a forward-thinking team in the City of London that is transforming the world of sports market analysis. They are seeking passionate Mid-level and Senior Full-Stack Developers to join their growing team.
This is a unique opportunity to work on greenfield projects within a high-performance, evidence-driven environment. You will be part of a small, agile team, free from bureaucratic hurdles, where your ideas and solutions are truly valued.
Key Responsibilities

  • Build and maintain bespoke in-house applications within a C#/.NET, SQL Server, and ASP.NET ecosystem.

  • Analyse sports markets and identify new investment opportunities using highly automated, data-driven processes.

  • Take ownership of greenfield projects, allowing you to influence the development process and leave your mark from day one.

Key Skills and Requirements

  • A degree in Computer Science or a related scientific subject.
  • Significant, recent experience with C# and the latest .NET platform versions.
  • Solid database development expertise, specifically using SQL Server, Oracle, or equivalent systems.
  • Desirable skills: We would love to hear from you if you also have experience in multi-threaded application development, JavaScript front-end frameworks like React, network programming (TCP/UDP), or distributed version control systems like Git or PlasticSCM.

Salary: 40,000 to 110,000,

Benefits: Gym membership, pension scheme, private health insurance, and a collaborative team that values a healthy work-life balance.

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Full-Stack Developer, C# Software Engineer, .NET Developer, ASP.NET Developer, Greenfield Development, Automated Systems Engineer, Sports Trading Tech

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

It Support Engineer
Claranet
Gloucestershire
Remote or hybrid
Junior - Mid
Private salary

Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency.

Technical Operations provide high level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for:

  • Public Cloud management including Microsoft Azure and AWS

  • Veeam, ASR and associated backup technologies

  • VMWare support and provisioning

  • Windows server management

  • Linux server management

  • Active Directory and Group Policy

  • Microsoft Exchange

Let s cover some of the duties and responsibilities of an engineer in the Technical Operations Team:

  • Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution

  • Managing incidents by providing quality customer updates as per Claranet s SLAs, whilst maintaining detailed notes in our Service Now ticketing system

  • Excellent customer service provided via telephone, our customer portal or even in video conference with clients

  • Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience

  • Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams

  • Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department

  • Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on

  • Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements

Position Specifications

  • An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment

  • Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies

  • Someone with a relentless appetite for problem-solving and methodical troubleshooting

  • A Team player who can slot into a roster of like-minded individuals

Here are some industry-recognised qualifications that are highly desirable for this role:

  • AZ-104 Microsoft Azure Administrator

  • AWS Cloud Practitioner

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