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Additive Technician
Rolls-Royce
Bristol
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Description

Job Title: Additive Layer Manufacturing Technician
Working Pattern: Full-time
Working Location: Bristol

Additive Layer Manufacturing (ALM) is a cutting-edge technology shaping the future of aerospace manufacturing. As an ALM Technician, you will play a crucial role in the ALM development and post-processing cell, ensuring the highest standards of Safety, Quality, Cost, Delivery, and People (SQCDP). No prior experience in ALM is required, as full training will be provided, including opportunities to learn from experts at Rolls-Royce sites in Derby and OEM locations.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting, and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

This role sits within our Advanced Manufacturing team, focusing on cutting-edge production techniques that push the boundaries of aerospace technology.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

This is a fantastic opportunity to be part of a forward-thinking team at the forefront of aerospace manufacturing. With full training, career development opportunities, and a dynamic working environment, this role is ideal for those eager to expand their skills in an emerging field.

What We Offer

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include a bonus, employee support assistance, and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum, we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

What You Will Be Doing

With this attractive opportunity, you will get a chance to:

  • Prepare powders and equipment before manufacturing.
  • Operate and maintain ALM machines, including troubleshooting and repairs.
  • Ensure a clean and organized workspace in line with 5S standards.
  • Use in-process machines such as de-powdering and EDM Wirecut to support manufacturing.

Who We’re Looking For

At Rolls-Royce, we put safety first, do the right thing, keep it simple, and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

To be successful in this role, you will need to:

  • Demonstrate an unrelenting focus on safety for yourself and your colleagues.
  • Hold a time-served apprenticeship and/or NVQ Level 3 (or equivalent).
  • Show attention to detail and willingness to learn aerospace inspection techniques.
  • Be a strong team player with excellent communication skills.
  • Be adaptable, proactive, and confident in suggesting new ways of working to drive continuous improvement.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives, which are crucial to innovation and problem-solving. We believe the more diverse perspectives we have, the more successful we’ll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our People | Rolls-Royce.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Factory Staff

Posting Date

30 Apr 2026; 00:04

Posting End Date

13 May 2026PandoLogic. Keywords: Manufacturing Technician, Location: Bristol, ENG - BS2 9NX

Senior Strategic Buyer - Derby
Rolls-Royce
Derby
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Description

Senior Strategic Buyer

Full Time

Derby/Hybrid

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and we are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to work on world-class solutions, supported by a culture that champions inclusivity, creativity, and your professional growth.

Position Summary

In this dynamic role, you’ll be at the forefront of creating our procurement strategies, selecting top tier suppliers, negotiating optimal deals, finalising contracts, and managing the contracts to ensure a high performing supply chain which is vital to our business performance and overall success.

Our Procurement team plays a critical role in the success of our business - sourcing everything from engine components and aftermarket services to IT systems and catering. We have opportunities across our Aerospace, Aftermarket, and Indirect Procurement teams, with roles focused on both strategic sourcing and in-contract management.

What you will be doing

  • Developing and leading sourcing activities from proposal to contract signature, to include negotiation, performing cost analysis by creating Total Cost or Acquisition/ Product Cost Lifecycle Models, and building business cases to select high performing suppliers that meet the Rolls-Royce cost, quality, delivery, sustainability, management, and technology objectives.
  • Leading contract management, including drafting, negotiating, and finalising agreements with suppliers to ensure compliance and optimise terms.
  • Managing the process of Identifying, assessing, and mitigating commercial risks within the supply chain to ensure continuity and resilience.
  • Working with the relevant functions and stakeholders to lead and contribute to building and maintaining category strategies within the designated category to draw value for Rolls-Royce, whilst keeping up to date with key market trends and technologies.
  • Managing supplier relationships and in contract supplier management, including supplier performance management, leading cost reduction activities, and resolving commercial issues.

Position qualifications

  • A degree in a relevant field or CIPS qualification- with experience of working as a Senior Strategic Buyer in a regulated or complex industry demonstrating strong experience in strategic sourcing as well as managing supplier relationships and in-contract supplier management. You will need to have an understanding of risk management and building a resilient supply chain.
  • Proven track record of successful negotiations, coupled with strong commercial and financial skills with an understanding of Total Cost of Acquisition/Product Cost Lifecycles and associated levers/analytics.
  • Excellent communication, influencing, relationship management skills with focus on drawing value for the company.
  • Passion to drive change and make a difference combined with ability to solve complex problems, demonstrating digital awareness and analytical capability.
  • Experience of reviewing and drafting contracts.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Procurement

Posting Date

09 Apr 2026; 00:04

Posting End Date

30 May 2026PandoLogic. Keywords: Purchasing Agent, Location: Derby, ENG - DE23 8YH

Senior Regulatory Specialist - Self Care
Kenvue
Multiple locations
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Kenvue is currently recruiting for a:

Senior Regulatory Specialist - Self Care

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Global Ingredient Management Director

Location:

Europe/Middle East/Africa, France, Normandy, Val-de-Reuil

Work Location:

Hybrid

What you will do

Kenvue is currently recruiting for a:

Senior Regulatory Affairs Specialist – Self-Care

This position can be based at Issy-les-Moulineaux and Val-de-Reuil in France or Reading in United Kingdom. This position is reporting to EMEA Regulatory Science & Advocacy Director.

Who We Are

At Kenvue, we realise the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role Overview

As a Senior Regulatory Affairs Specialist – Self-Care, you will be part of the EMEA Regulatory Science & Advocacy team and you will support regulatory intelligence, policy development, external engagement, and cross‑functional alignment. You provide clear regulatory insights to help guide strategic decisions in the evolving EU self‑care environment.

Key Responsibilities

  1. Regulatory Intelligence & Foresight
  • Monitor regulatory developments from EMA, HMA, CMDh, the European Commission, and national competent authorities.
  • Track topics such as EU pharmaceutical legislation revision, Rx‑to‑OTC switches, labelling and packaging rules, pharmacovigilance, benefit‑risk considerations, and quality standards.
  • Identify potential impacts on products, portfolios, processes, and strategic plans.
  • Provide concise analyses to support business preparedness.
  1. Regulatory Policy Contribution
  • Contribute to company positions on EU regulatory and policy initiatives affecting the self‑care landscape.
  • Coordinate internal inputs to public consultations, draft guidelines, and legislative proposals.
  • Ensure EMEA‑specific insights are reflected in global regulatory and policy discussions.
  • Support development of advocacy materials and briefing documents.
  1. External Advocacy & Representation
  • Participate in industry association working groups and relevant regulatory or policy platforms.
  • Support interactions with regulators, policymakers, and institutional stakeholders.
  • Contribute scientific and regulatory expertise to help shape proportionate, consumer‑centric, and innovation‑friendly frameworks for OTC medicines.
  1. Internal Leadership & Alignment
  • Collaborate with Regulatory Affairs, Medical, Quality, Legal, Government Affairs, R&D, and Commercial teams.
  • Communicate regulatory changes clearly and pragmatically.
  • Provide regulatory assessments to support decision‑making and internal governance processes.
  • Help ensure organizational readiness for evolving regulatory expectations.

Qualifications

  • Relevant bachelor’s degree or higher in Regulatory Affairs, Life Sciences, Pharmacy, Law, Public Policy, or related field.
  • Minimum 5 years of experience with EU regulatory frameworks for self‑care and OTC products.
  • Strong understanding of EU regulatory processes and interactions with competent authorities.
  • Proven ability to interpret complex regulatory texts and translate them into actionable guidance.
  • Excellent communication, synthesis, and stakeholder engagement skills.
  • Fluency in English.

What’s in it for you?

  • Competitive Benefit Package
  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
  • Extensive Learning & Development Opportunities
  • Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

#LI-ANB

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Data Privacy Product Lead
Sky
Multiple locations
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Power trust at scale. As a Privacy Solutions Product Owner, you’ll be the privacy subject matter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how data driven products work, you’ll guide teams through complex device level data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you’ll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery.

What you’ll do;

  • You’ll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies.
  • Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting.
  • Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners.
  • Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate.
  • Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery.
  • Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge.
  • Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation.
  • Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data.

What you’ll bring;

  • You bring deep domain expertise and the confidence to lead in complex, ambiguous situations.
  • Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities.
  • Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines.
  • Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they’re used in measurement, personalisation, attribution, and targeting.
  • Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts.
  • Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions.

Team overview

The Marketing Technology team deliver capability that allows us to attract, engage &“retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:”

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale"
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities"
  • Embedding best practice technologies and championing their adoption to further"consolidate"technology choices"
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation"
  • Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies"

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:

Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

MarTech Product Owner - Workfront
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do:

  • Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements.
  • Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem.
  • Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools.
  • Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business.
  • Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development.
  • Join Quarterly Planning & support experimentation & development teams in sprint planning as required.
  • Support our Workflow management vendor partnerships & ensure tooling remains best-in-class.
  • Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements.
  • Support MarTech leadership in implementing martech strategy and specific initiatives.

What you’ll bring:

  • Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations.
  • Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows.
  • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others.
  • A proven track record of product ownership in a complex & fast moving organisation.
  • Proven track record influencing and working with decision makers to drive strategic decisions.
  • Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial.
  • Demonstrable experience of having built effective and trusted relationships with partners.
  • Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations.
  • A passion for media and technology - it’s at the core of everything we do.

Team Overview

The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities
  • Embedding best practice technologies and championing their adoption to further consolidate technology choices.
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation.
  • Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies.

The Rewards:

There’s a reason people can’t stop talking about ! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.

Data Privacy Consultant
Sky
Multiple locations
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We believe in better. And we make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Power trust at scale. As a Privacy Solutions Product Owner, you’ll be the privacy subject matter expert across personalisation, measurement, attribution, advertising, identity resolution, and targeting. Drawing on deep experience in how data driven products work, you’ll guide teams through complex device level data flows, assess realworld impacts, and lead incident response when risks surface. Alongside this, you’ll help build and evolve a practical privacy toolkit-patterns, guardrails, and automated checks-that teams can apply consistently in delivery.

What you’ll do;

  • You’ll operate at the intersection of privacy, device data, and real-world delivery, acting as a subject matter expert for addressable technologies.
  • Lead as the privacy SME for datadriven use cases - provide expert guidance across personalisation, measurement, attribution, advertising, identity resolution, and targeting.
  • Assess complex devicelevel data flows - conduct technical impact assessments covering identifiers, signals, and metadata (e.g. cookies, mobile IDs, IPbased and probabilistic signals) across platforms and partners.
  • Guide teams through realworld privacy decisions - apply deep domain knowledge to shape solutions, tradeoffs, and mitigations grounded in how systems actually operate.
  • Build and evolve a practical privacy toolkit - develop and iterate reusable patterns, guardrails, and automated checks that teams can apply consistently in delivery.
  • Embed with delivery teams - review technical designs, implementations, and onboarding of new tools, SDKs, vendors, and platforms, challenging approaches where privacy risks emerge.
  • Lead privacy incident response - act as the onpoint SME during incidents, supporting rootcause analysis, impact assessment, and remediation.
  • Raise capability across teams - coach engineers and product teams on privacyaware data patterns, consent enforcement, signal minimisation, and responsible use of device data.

What you’ll bring;

  • You bring deep domain expertise and the confidence to lead in complex, ambiguous situations.
  • Builder mindset with product ownership - you enjoy designing and evolving technical frameworks and tooling, with clear ownership of roadmap, backlog, and outcomes for shared privacy capabilities.
  • Strong addressable data expertise - understanding of devicelevel data collection across web, mobile, and OTT, including tags, SDKs, pixels, serverside instrumentation, and event pipelines.
  • Identifiers and signals knowledge - familiarity with cookies, mobile IDs, and IPbased and probabilistic signals, and how they’re used in measurement, personalisation, attribution, and targeting.
  • Regulatory and governance literacy - sufficient awareness of GDPR (UK/EU), TCF, PECR, and DPIAs to spot risks early, ask the right questions, and apply governance concepts pragmatically in technical contexts.
  • Assuranceled, deliveryembedded influence - skilled at assessing complex data flows, supporting incident response, and influencing engineers, architects, vendors, and stakeholders through clarity, evidence, and practical solutions.

Team overview

The Marketing Technology team deliver capability that allows us to attract, engage &“retain"customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on:”

  • Deepening of Martech specialisms and greater alignment and visibility across the group to drive"additional"value and economies of scale"
  • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities"
  • Embedding best practice technologies and championing their adoption to further"consolidate"technology choices"
  • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation"
  • Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and to drive operating efficiencies"

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

How You’ll Work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:

Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Operations Manager - Long Marston
Porterbrook
Stratford-upon-Avon
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE
Operations Manager - Long Marston, Stratford-upon-Avon CV37, UK

Long Marston Rail Innovation Centre
Porterbrook is on an exciting journey at the Long Marston Rail Innovation Centre in Warwickshire, and we’re looking for outstanding people to be a part of our team at the 135-acre site.
We’re investing £75m into the future of rail at the Long Marston Rail Innovation Centre - a major commitment that includes the development of the UK’s only continuous test loop. This investment will see the site play a pivotal role in the future of the UK’s railway, as an exceptional facility to test and trial new traction technologies, securely store rolling stock and provide training in a live environment.
The UK’s first hydrogen-powered passenger train was built and is being tested by Porterbrook here, and we’re also the home of the country’s largest outdoor rail exhibition, Rail Live.
Our small, close-knit and passionate team based at the site ensures that everything runs smoothly across Long Marston Rail Innovation Centre each day, and we have some exciting opportunities to join them.
The Porterbrook group of companies is wholly owned by supportive long-term institutional investors, fully committed to the future of the UK rail sector.
About the role
A great opportunity for an exceptional Operations Manager, to join the Porterbrook team.
Role Purpose
To lead the safe delivery of on-time rail operations carried out at Long Marston RIC (LM RIC) through effective planning and management of the site rail operations team.
To deliver strong operational leadership and embed a strong safe delivery culture within the rail operations team, ensuring risk-based compliance with relevant operational standards, procedures, and rules at all times.
To be a highly visible people focused manager, enabling high performance and strong levels of employee engagement to drive continuous improvement and deliver best-in class rail operations.
Key Responsibilities

  • Management of the LM RIC rail operations team, ensuring effective utilisation of competent resource to safely deliver rail operations plans
  • Development of rosters for the rail operations team, ensuring sufficient available resource to deliver operations plans at all times
  • Management of welfare of rail operations team members in line with company procedures
  • Lead the planning of all rail operations carried out at LM RIC, ensuring plans are suitably prioritised, and effectively visualised & communicated to the rail operations team and all other affected stakeholders on a daily basis
  • Chair daily and weekly rail operations planning meetings
  • Work with the Operations Trainer & Assessor to ensure that rail operations team members have the required competence to carry out the full range of their duties and that such competence is maintained at all times
  • Work with the Operations Safety & Standards Manager to implement the fatigue risk management system (FRMS) to proactively monitor levels of fatigue within the rail operations team, and enable timely intervention to mitigate associated risk
  • Work with the Operations Safety & Standards Manager to ensure that operational standards, procedures, and rules are fit for purpose and are effectively implemented, regularly reviewed, and updated to incorporate best practice
  • Carry out operational audits and quality checks to proactively monitor levels of compliance with operational standards, procedures, and rules - and to identify areas of good practice
  • Develop and implement a suite of KPIs to enable proactive monitoring of operational delivery performance - delivering or exceeding against agreed targets
  • Management of capacity planning within all yards and sidings across the site to support pipeline planning
  • Act as the main point of contact for external rail operations customers/ stakeholders and third-party suppliers
  • Gain, and maintain depot driving and shunting competence to enable such duties to be performed as a contingency measure as required
  • Ensure all operational safety events and near misses are reported and investigated in a timely manner
  • Assist the Operations Safety & Standards Manager with the production, review, and update of risk assessments to cover the full scope of rail operations at LM RIC to ensure associated safety risk is managed to a level As Low As Reasonably Practicable (ALARP)
  • Ensure operations notices, bulletins, and urgent safety alerts are produced and briefed to all affected parties in a timely manner - and displayed on the operations notice board
  • Provide coaching and mentoring to the Operations Team Leader to support continued development and enable robust operations management cover capability during periods of absence
  • Responsible for the delivery of operations team actions and recommendations following audit, inspections, and investigation findings
  • Attend rail operations meetings with and/ or on behalf of the General Manager - Operations & Safety as required
  • Carry out projects as required by the General Manager - Operations & Safety as required
  • Source external rail operations support as required

Skills / Experience
What you’ll need to have

  • Thorough knowledge of training driving, and shunting techniques within depots, yards & sidings
  • Previous line management of rail operations teams - including train drivers and/ or shunters
  • Formal management qualification (Desirable)
  • IOSH Managing Safely (Desirable)
  • Trained Accident Investigator
  • Personal Track Safety (Desirable)
  • Behavioural Based Safety training (Desirable)
  • Excellent knowledge of railway operations (Mainline & Depot)
  • Conversant with the Railway Rule Book
  • Familiar with relevant Health & Safety Legislation and Rail Industry Standards
  • Knowledge of ORR guidance document ‘Managing Staff Competence - Railway Safety Publication 1’
  • Excellent knowledge of non-technical skills in a railway operational environment

It would be great if you also had

  • Extensive experience in performing rail operations including train driving (mainline & depot), and shunting
  • Previous experience in leading/ managing rail operations teams
  • Demonstrable experience of delivering a positive and sustaining safe delivery culture in an operational environment
  • Excellent verbal and written communication skills
  • Strong people leadership skills, with the ability to inspire teams

A great place to work
People are the heart of Porterbrook. Our close knit team is diverse, supportive and flexible. We have a collaborative work ethic both within the company and with our customers and suppliers. In recognition of this we have been awarded:

  • Investors in People Gold accreditation
  • Investors in People ‘We Invest in Wellbeing’ Gold accreditation
  • National Rail Awards 2023 Fleet Achievement of the Year
  • National Rail Awards 2023 Safety Achievement of the Year

These accolades reflect the company’s dedication to creating a supportive and inclusive workplace where employees are empowered to thrive.
To learn more about why Porterbrook is a great place to work please visit our website and follow us on social media.
Our benefits
We are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with outstanding people and a road map for the future to grow and develop the business. Some of our benefits are listed below:

  • 1.5x employer contributory pension scheme
  • Financial wellbeing support
  • Flexible working
  • Enhanced family friendly policies
  • Adoption & Shared Parental Leave benefits
  • Enhanced Armed Forces policies
  • Ongoing support with professional and personal development
  • Long service awards
  • Porterbrook Star awards
  • Healthcare cash plan
  • 25 days’ annual leave + Bank Holidays + option to buy and sell up to 5 days’ additional leave
  • Additional days annual leave for long service
  • Season ticket loan

Should you be suitable for the role, the full benefits package will be discussed in more detail during your screening call.
Equal Opportunities
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey.
Accessibility
We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or need any reasonable adjustments during the application and selection stages, please get in touch with us at We’ll be happy to discuss how we can assist.
To apply
Please follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period.
This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
What happens next?
Once your application has been reviewed, our recruitment team will be in contact.
Our interview process is typically two stages to ensure a thorough evaluation while providing a chance for you to showcase your skills and fit for our team. This approach allows us to engage in meaningful discussions, assess your qualifications more comprehensively, and ensure a mutual alignment with our company values. If you’re ready to take the next step in your career, we look forward to meeting you!
Our people
To find out more about our people and partnerships click the following link /wp:freeform -->

Senior Maintenance Planning Manager - Derby
Porterbrook
Derby
Hybrid
Senior
Private salary
RECENTLY POSTED
Senior Maintenance Planning Manager - Derby, UK

About us
Porterbrook is the UK’s leading rolling stock financier and asset management company. We’ve been at the heart of the rail network for over three decades with 4000 vehicles in our diverse portfolio of passenger and freight trains.
As a partner that adds value to the railway today and for the future, we’ve invested over £3.5bn in new rolling stock and we’re actively looking to invest a further £1bn in the years ahead. Since 2020, this includes over £550 million in new trains, fleet upgrades, traction innovation and rail infrastructure.
Sustainability is embedded in our decision making, and we’ve been named the global sector leader in the annual GRESB sustainability assessment for the last four years.
Our teams are leading some of the most exciting innovations taking place in the railway today at our offices in Derby and London, and the Long Marston Rail Innovation Centre in Warwickshire. The 135-acre site is an invaluable asset for the railway to test and trial new traction technologies.
The Porterbrook group of companies is wholly owned by supportive long-term institutional investors, fully committed to the future of the UK rail sector.
About the team
We provide comprehensive engineering, project management and asset management services to ensure our assets deliver industry leading levels of performance and passenger satisfaction for our customers.
About the role
A great opportunity for an exceptional Senior Maintenance Planning Manager, to join the Porterbrook team.
Role Purpose
To provide heavy maintenance and project planning and event reporting for Porterbrook’s traction & rolling stock vehicles, components and other assets. Porterbrook have the obligation, to organise the day-to-day movement in and out of repair facilities to ensure the efficient and timely maintenance, overhaul and modification of assets, managing the workflow process for each event.
Key Responsibilities
Planning and Configuration Management Toolset Development

  • Evaluate the efficacy of the planning and configuration management tools that the team is currently using
  • To ensure that component management is undertaken in a robust and professional manner.
  • Identify whether there is a need for any updates or replacements of the toolsets
  • If replacement or update is needed, define the performance requirements that the new/revised systems will need
  • Develop and implement a plan for any revisions/replacements to systems including the selection, procurement, implementation, testing and training of the team to allow a smooth transition whilst continuing to deliver the team’s functionality

Heavy Maintenance, Project/Mod and Component Overhaul Planning, Management and Reporting

  • Provide short- and long-term heavy maintenance, project/modification and component overhaul planning on a defined fleet of vehicles (and other vehicles/assets as requested from time to time) for routine and non-complex events
  • Ensure the’ maximum number of vehicles stopped’ criteria for heavy maintenance or modification defined in the leases are not exceeded in the programmes produced, and that the plans ensure all vehicles are shopped within their defined tolerances
  • In conjunction with the respective Fleet Teams, liaise and agree workload with operators and heavy maintenance/project/component overhaul providers (suppliers) as appropriate. Control and distribute agreed shopping programmes with operators and suppliers
  • In conjunction with the respective Fleet Teams, monitor the delivery of the heavy maintenance/project/component overhaul plans. Review thoroughly the input and output of vehicles against the agreed programme and manage as appropriate any deficiencies in the delivery of the programme with operators and suppliers as appropriate
  • Provide regular reports to the relevant Business Groups/ Responsible Engineer on performance against the agreed programme including late input/output liquidated damages
  • Monitor the Porterbrook material portfolio and utilisation across the fleet and in conjunction with the Fleet and Supplier Services Teams identify areas/components which are at risk in relation to availability and agree remedial plans as necessary

Process Management of Works Procurement and Free Issue Material Contracts

  • Proactively manage the workflow process for soggy lease events to enable suppliers to log details of repair(s) and additional work undertaken, the costs involved, confirm work completion, report tracked component configuration, and submit invoices for payment.
  • Proactively monitor the workflow process for dry lease events, ensuring accurate and timely reporting of all events and component configuration, and additionally manage the payment process for maintenance reserve events
  • Manage the ordering, delivery/return, and payment process for free issue material contracts
  • Proactively manage the workflow process for Porterbrook funded and contracted events to enable suppliers to log details of events and additional work undertaken, the costs involved, confirm work completion, report tracked component configuration, and submit invoices for payment
  • Prepare and issue programmes for all works procurement and free issue material contracts
  • For all events ensure signed ‘Work Completion Statements’ are received to provide an auditable record of work completion, and that these are forwarded to the Responsible Engineer in a timely manner
  • Monitor Tracked Component change information on all relevant events, resolve any anomalies with the relevant supplier or lessee, or escalate to the Responsible Engineer if resolution is not achieved in a timely fashion
  • Maintain accurate records of heavy maintenance events on Porterbrook’s asset management database(s), including date and counter value at the repair completion.
  • Maintain accurate records of project/modification events on Porterbrook’s asset management database(s), including date at completion if required
  • Provide regular reports to the relevant Business Groups/ Responsible Engineer on programme performance, overdue maintenance or project events, outstanding component reporting, contractor performance, etc, and raise any issues or concerns in a timely manner
  • Report on any issues not resolved in a reasonable timescale for the Responsible Engineer to progress
  • Maintain accurate daily records of the position of all maintenance and project events in the workflow process on the ‘Common User Spreadsheet’
  • Keep the Planning and Configuration Managers informed of any issues of concern

Cross-Departmental Support:
Fleet & Commercial

  • Provide information for contract review meetings with suppliers and attend if required
  • Provide information for lease and technical review meetings with customers and attend if required
  • Provide information and support for mileage/counter reconciliations and last service information date reconciliations with customers as required
  • Provide information and support in the preparation of annual budgets/forecasts and vehicle whole life plans as required
  • Provide information and support for re-leasing/pricing/ “what if” scenario activities as required

Finance

  • Provide information and support in the preparation of annual budgets/forecasts and vehicle whole life plans as required
  • Attend monthly Business Group/Finance meetings
  • Provide statistics of completed repairs and revised forecasts against the budget plan on a monthly basis
  • Ensure all un-started events are rescheduled prior to the month end in accordance with the relevant guidance

Supplier Services

  • Attend quarterly Business Group/Supplier Services meetings
  • Provide assistance in the annual review of blanket purchase agreement values giving anticipated event quantities
  • Ensure that Supplier Services are notified of the request to use new supplier and supplier/depot locations

Other Duties

  • Undertake line manager responsibility for the team
  • Undertake all work in accordance with Porterbrook’s Business Management System procedures
  • Run standard reports and produce management information relating to Operations departmental activity via Porterbrook’s reporting system
  • Support the relevant Business Groups and other Porterbrook departments as requested
  • Undertake development and testing of IT systems and processes as requested
  • Produce monthly logistic and configuration management reporting which satisfies the requirements of other areas of the Business
  • Maintain an approach across the Planning Team which ensures a high degree of commonality and uniformity on the methods of working
  • Coordinate and monitor the Planning Team resource to ensure effective deployment across the full range of Porterbrook activities. Ensure that the output being achieved is at an acceptable level and resolve any areas of under-performance that may emerge
  • Any other duties that may be requested from time to time

Skills / Experience
General requirements are for a dedicated professional who can deal with customers and contractors in a commercial environment. A sound knowledge of rail rolling stock and their maintenance and planning requirements is preferred but not essential, as this can be learned. Attention to detail in planning and administration of duties is essential, as is a high level of numeracy, literacy and computing skills.
What you’ll need to have

  • Degree, HNC/D or equivalent in relevant discipline
  • Knowledge of works procurement contract obligations and operating lease agreements
  • Knowledge and understanding of vehicle maintenance and overhaul requirements, supplier management and the supply chain
  • Knowledge of railway industry rolling stock, organisation and players
  • Familiarity with railway vehicle stock types, repair types and vehicle repairers
  • Sound geographical knowledge
  • Ability to use railway database systems, such as, Total Operations Processing System (TOPS), GEMINI, TRUST, etc

It would be great if you also had

  • Project planning skills
  • Financial and budgeting awareness
  • Negotiation skills
  • Interpersonal skills
  • Organisational skills
  • Diligence and level-headedness
  • High level of computer literacy (especially Microsoft Office and database usage), with the ability to pick up new IT systems and ways of working quickly
  • Ability to work consistently to a high level of detail with a high degree of accuracy
  • Personal reliability with a consistently high level of attendance

A great place to work
People are the heart of Porterbrook. Our close knit team is diverse, supportive and flexible. We have a collaborative work ethic both within the company and with our customers and suppliers. In recognition of this we have been awarded:

  • Investors in People Gold accreditation
  • Investors in People ‘We Invest in Wellbeing’ Gold accreditation
  • National Rail Awards 2023 Fleet Achievement of the Year
  • National Rail Awards 2023 Safety Achievement of the Year

These accolades reflect the company’s dedication to creating a supportive and inclusive workplace where employees are empowered to thrive.
To learn more about why Porterbrook is a great place to work please visit our website and follow us on social media.
Our benefits
We are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with outstanding people and a road map for the future to grow and develop the business. Some of our benefits are listed below:

  • 1.5x employer contributory pension scheme
  • Financial wellbeing support
  • Flexible working
  • Enhanced family friendly policies
  • Adoption & Shared Parental Leave benefits
  • Enhanced Armed Forces policies
  • Ongoing support with professional and personal development
  • Long service awards
  • Porterbrook Star awards
  • Healthcare cash plan
  • 25 days’ annual leave + Bank Holidays + option to buy and sell up to 5 days’ additional leave
  • Additional days annual leave for long service
  • Season ticket loan

Should you be suitable for the role, the full benefits package will be discussed in more detail during your screening call.
Equal Opportunities
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey.
Accessibility
We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or need any reasonable adjustments during the application and selection stages, please get in touch with us at We’ll be happy to discuss how we can assist.
To apply
Please follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period.
This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
What happens next?
Once your application has been reviewed, our recruitment team will be in contact.
Our interview process is typically two stages to ensure a thorough evaluation while providing a chance for you to showcase your skills and fit for our team. This approach allows us to engage in meaningful discussions, assess your qualifications more comprehensively, and ensure a mutual alignment with our company values. If you’re ready to take the next step in your career, we look forward to meeting you!
Our people
To find out more about our people and partnerships click the following link /wp:freeform -->

Associate Producer: Creative Development, 5th Floor
Ambassador Theatre Group
London
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Associate Producer: Creative Development

You’ll work closely with Sonia Friedman, Executive Director and Development Team in developing and managing new work for Sonia Freidman Productions. Ideally, you will have significant production and/or creative development experience in the theatre industry, preferably in the West End and/or internationally.

Key responsibilities

  • Overseeing SFP’s slate of projects in development alongside other senior members of the team.
  • Line management of the Creative Development Associate and Creative Development Co-ordinator
  • Leading on the producing of all readings and workshops for works in development.
  • Represent Sonia Friedman Productions alongside the Head of General Management and the Executive Director across co-productions with subsidised theatres.
  • To be part of the team involved in the selection and commissioning of projects, whilst ensuring development activity reflects and advances Sonia Friedman’s vision.
  • Liaising with the Producer, Co-Producers and Creative Teams to ensure productions in development progress in a timely manner, whilst remaining conscious of development budgets.
  • Reading and noting drafts of plays and musicals in development and ensuring creative teams receive feedback in a timely manner.
  • Collating notes from team members for feedback.
  • Liaising and meeting with contacts across the breadth of the industry to instigate and progress development projects towards green light.
  • In conjunction and discussion with the Literary Associate and SFP Producers; attending appropriate productions around London, the UK and abroad on behalf of SFP and reporting back.
  • Fostering creative relationships with arts organisations in London and beyond.
  • Fostering creative relationships with theatres, creatives and agents in London and the US.
  • Reading scripts and considering new projects ideas to provide critique from a professional perspective.
  • Actively seeking out new and emerging work and artists of interest to the company.
  • In conjunction with the Business Affairs team; negotiating deals for writer’s commissions.
  • In conjunction with the Business Affairs team, managing rights diary and ensuring all rights held are dealt with in a timely and efficient manner.
  • In conjunction with nominated Casting Directors; creating casting lists.
  • In conjunction with nominated Casting Director; managing casting processes and organising and managing auditions.
  • Attending readings, fringe productions, and drama school showcases, where appropriate.
  • Being the point of contact for actors’ and creative teams’ agents on all productions in development.
  • Attending all relevant company meetings.
  • Attending rehearsals, tech sessions, and previews, where required.
  • Liaising with Press and Marketing (both internal and external) teams, in order to help establish show brand identity.
  • Regularly updating the company on all key producer aspects of productions in development.
  • Keeping abreast of and advising on current Union and Trade Agreements which may impact on SFP’s producing activity.
  • Keeping abreast of work in other theatres and national and international trends and talent.
  • As required, attending SFP productions in London.
  • Working as part of a small team covering other team members during illness/holiday etc. and to be familiar with office procedures.
  • Adhering to all Health & Safety procedures to minimise the risk of injury and accidents.
  • Completing any other delegated duty that assists the company in achieving its business objectives commensurate with the level of the post.
  • Possible travel throughout the UK and internationally.

About Us - Our Values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: CompetitiveClosing Date:

Ticketing Operations Team Leader, ATG Entertainment
Ambassador Theatre Group
London
In office
Senior - Leader
Private salary
RECENTLY POSTED

Ticketing Operations Team Leader

Reporting to the Head of Ticketing Operations, this role is based in ATG’s London office. the post holder will work with the Ticketing Operations Manager to coordinate and oversee the day-to-day work of the Ticketing Operations team, to ensure tasks are completed efficiently and accurately, and service levels are maintained. Your direct reports will be the Ticketing Operations Associates.

You will have an excellent level of system and configuration skills and be able to use this to support the team and the business with queries and new initiatives.  You’ll use your experience and expertise to support skills development within the team.

The post holder will work closely with the Ticketing Systems team and a variety of departments across ATG including eCommerce, Sales and Revenue, Marketing, Programming, Box Offices, Contact Centre, Finance, Bolt and external promoters and producers.

This is a great opportunity to enhance your technical and leadership skills in an internationally growing business and a role that will give you exposure to a range of products and teams across the ATG network.

Key responsibilities

Team leadership

  • Manage, support and train the Ticketing Operations Associates to:

    • Configure events on our ticketing system, AudienceView, for venues across the entire ATG estate, with a focus on entry level set up through to regional tours and third-party events.
    • Complete system configuration to the highest level of accuracy and in line with department objectives and commercial policies, with a particular reference to accuracy of financial values.
    • Complete tasks within the Ticketing Operation SLAs and in accordance with the defined processes and best practice guidelines.
    • Provide post on-sale show maintenance including configuration of offers and reporting.
  • Improve and refine business processes to ensure maximum efficiency and automation, leveraging the full potential of technology within the business.

  • Use our task management system, Zendesk, to report and analyse team performance and identify opportunities for training, efficiency, and automation.

  • Deputise for the Ticketing Operations Manager in their absence, which will include coordinating on sale tasks, including leading high priority on sale calls, and monitoring workload for the Operations team.

Knowledge sharing and skills development

  • Develop an expert understanding of the organisation’s ticketing and associated platforms.
  • Work with the Ticketing Operations Manager to establish a regular training programme. Lead and participate in training sessions for the wider Operations team and other system users, including Box Offices, third-party Box Office teams and Contact Centre.
  • Work with the Ticketing Operations Manager to maintain and expand the Ticketing Operations guides and Knowledge Base, ensuring all processes are documented and up-to-date.
  • Establish a detailed understanding of ATG’s key business processes, particularly e-commerce, financial reconciliation, and retail, in order to provide support and advice to colleagues, producers and system providers.

Coordinate project work and lead on escalated or complex tasks

  • Be a point of escalation and manage any tasks that may fail to be completed within the Ticketing Operations SLAs or that require additional support.
  • Provide troubleshooting services across Ticketing Operations and ensure best practice is followed.
  • Work with the Ticketing Operations Manager to coordinate project-based work, ensuring deadlines are met. This may include coordinating the work of the team and other stakeholders, or undertaking specific projects yourself as the need arises.
  • Develop a detailed understanding of the business API solutions, working with colleagues to monitor performance and troubleshoot issues if they arise.
  • Develop an expert understanding of our queuing system and work with the Senior Specialist, Ticketing Systems and Ecommerce to oversee the daily queue management. You will also be responsible for reporting on queue data and working with the Head of Ticketing Operations to ensure we stay within our contractual terms.
  • Support the Ticketing Systems team during busy periods or with project work.

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

  • A high level of accuracy and attention to detail
  • Self-motivated and organised, with a flexible and proactive approach to problem solving
  • Able to forecast issues and handle last minute projects to meet deadlines
  • Experience within a ticketing services (including Box Office) or systems team with knowledge of event configuration
  • Competent in using Microsoft Excel
  • Experience pulling, creating and analysing reports
  • A talent for teaching and supporting the development of others

Desirable

  • Experience using AudienceView for event configuration and reporting
  • Experience managing a team
  • Experience delivering effective training
  • Knowledge of the live entertainment or commercial theatre sector

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: CompetitiveClosing Date:

Deputy Technical Manager, New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre
Ambassador Theatre Group
Woking
In office
Senior - Leader
£43,775
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Deputy Technical Manager

This role is based at The Ambassadors, Woking. You’ll report to the Head of Technical and Building Services and in conjunction, be responsible for the technical management of all stage performances and events in the New Victoria Theatre and Rhoda McGaw Theatre. You will also lead in all Technical Risk Management Policies, both implementation and management.

Key responsibilities:

  • To ensure a safe and efficient get in and get out of all productions, in accordance with the UK Theatre BECTU Agreement and ATG Risk Management System.
  • To be the Technical Management Lead for the Rhoda McGaw Theatre and to line Manage the Rhoda McGaw Senior Technicians.
  • To line manager the Senior Technicians and Chief Electrician.
  • To lead the stage team during Get in’s and Get Outs.
  • To work closely with visiting companies to ensure their technical needs are met as economically as possible.
  • On behalf of your line manager, act as the Lead for the Risk Management System from a technical perspective.
  • To ensure visiting companies always comply with contractual terms
  • In conjunction with the Chief Electrician and Senior Technicians, schedule and call staff as appropriate.
  • Ensure a high standard of maintenance throughout the stage and backstage areas.
  • To recruit, train, appraise and manage the Technical Teams performance.
  • To ensure all technical staff are kept up to date with industry practices, technical procedures and working practices.
  • To ensure that any Creative Learning activities receive full technical support.
  • To support and advise on the technical requirements for external events/hires as required.
  • To collaborate with the Building and Maintenance Management Team as required.

Your skills, qualities, and experience:

We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. We are looking for an experienced Technical Leader who has a commitment to providing a high level of service and care, and who is multi-skilled in all aspects of Technical Theatre, with a proven track record in stage and counterweight flying. Your energy and enthusiasm will be complimented by your calm, methodical approach to work and you will have a passion for live theatre.

  • A commitment to providing a high level of service and customer care to visiting companies, staff, service providers etc.
  • A confident disposition, calm under pressure, with a good sense of humour.
  • A proven track record in a senior technical position.
  • Ability to motivate staff and a commitment to staff development.
  • Ability to use own initiative and have a pro-active approach to problem solving.
  • An enthusiasm for live theatre.
  • An organised, methodical approach to work, with the ability to help implement systems and procedures.
  • Confident and welcoming personality.
  • Excellent communication skills.
  • Experience of managing staff.
  • Experience of working with Producers and touring companies.
  • Good numeracy, literacy and administration skills.
  • Willingness to work flexible hours.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: £43,775.00 per annum plus TMA Get-OutsClosing Date:

Head of Sales, Marketing & Development, New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre
Ambassador Theatre Group
Woking
In office
Leader
£48,880
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Head of Sales, Marketing and Development (Maternity Cover) Woking Theatres & Cinema
Reporting into the Venue Director, Woking Theatre & Cinema, you will be responsible for effectively driving ticket sales and revenue for Woking Theatre, The Rhoda McGaw Theatre and Nova Cinema. You will lead the strategic direction and decision making for the Marketing, Communications and Ticketing Teams, working with Central ATG Entertainment departments.

One of the most diverse venues in the ATG portfolio, WT&C is a 1,300 seat Theatre which hosts world class entertainment, the Rhoda McGaw a 230 seat Theatre that provides a home for communities from across the region and the highly acclaimed Italia Conti and a 950 seat 7 screen Cinema that shows all of the latest blockbusters. Your role will be to inspire and lead the internal Team alongside utilising the marketing effectiveness tools available as part of wider ATG.

Finally, it is a very exciting time to join WT&C as we reach the final stages of a re-brand and major capital programme. The Venue has never looked better and your role in welcoming audiences and Producers will be key.

Key responsibilities

Marketing & Communications Campaigns (Mar-Coms)

  • Responsible for the strategy of all Venue marketing campaigns. Leverage local experience and audience insights, provided by the Central Marketing team, to deliver ever more successful campaigns.
  • To provide leadership and direction to the Venue’s Mar-Coms team in overseeing the delivery of all campaigns that increase awareness & buzz, ticket sales, and ATG revenue.
  • Develop the Venue’s media and communications strategy (on/offline), to raise the profile of the venue and its activities in the community.
  • Serve as the ultimate Mar-Coms lead for all Producers, Agencies.
  • Oversee the strategy, content, and management of all social channels with the Communications Manager, to ensure healthy growth and engagement metrics.
  • Hold responsibility for the Venue’s Sponsorship targets and work with the wider Team to promote the Venue to local and regional businesses.
  • Engage the Mar-Coms team in providing necessary marketing expertise and support to other ATG concepts, initiatives & campaigns as required.
  • Guardian and champion, the Venue brand at all times.

Audience & Sales Development

  • Facilitate close collaboration with Revenue Management to evaluate sales performance and consider initiatives and tactics to improve occupancy and ATP. Ensure the team focus is on shows that offer the greatest revenue opportunity.
  • Responsible for the marketing, ticketing and data reporting for Nova Cinema using Vivenu.
  • Play a leading role in forecasting sales & revenue targets, working collaboratively with the Venue Director
  • Accountable for delivering agreed sales and audience targets for ATG, managing agreed campaign budgets and reporting.
  • Collaborate with ATG’s Data & CRM team to identify underrepresented audience groups and work to redress through short and long-term strategies.
  • Partner with ATG Marketing & Data teams in identifying opportunities for test initiatives that grow audience and sales.
  • Oversee all Marketing initiatives such as outbound group sales campaigns to the Contact Centre and work collaboratively to ensure successful growth.
  • Manage an on-sale calendar that seeks to maximise the impact and sales of show announcements and is consistent and in line with ATG Central processes.

Community & Network Development

  • Identify and lead strong relationships with traditional media, online channels, and local influencers (commentators/ celebrities/ influencers/ bloggers/ social media/ key organisations) and extend the Venue’s footprint in under-represented communities.
  • Champion the communications role within the business and influence Producers and Agencies in realising key activities to raise the profile of shows and the Venue.
  • Support ATG marketing teams in identifying opportunities for test initiatives that grow awareness, engagement, audience and ultimately sales.

Reporting & Evaluation

  • Ensure the team adheres to ATG briefing, reporting and other key processes in order to ensure an efficient and consistent way of operating and learning across the company.
  • Create and drive a culture of marketing effectiveness within the local team by instilling the importance and discipline of reporting and evaluation to support ATG’s collective drive to increase marketing intelligence. Ensure effective budget tracking & reporting is carried out on all activities.

Management & Collaboration

  • Line manage, develop and motivate staff in a manner in keeping with ATG values. Provide specific support to the Communications Manager, when required, to establish influential relationships in the community, or land initiatives that will provide valuable exposure and standing for the venue.
  • Serve as an active leader in the ATG marketing community by proactively contributing to seminars and cross-venue initiatives and centrally led strategies or initiatives (e.g. Data/ CRM/ Membership).
  • Be proactive and collaborative in working with ATG’s Account Director/Managers and other Central teams by ensuring the processes and procedures required for effective management are conducted in a timely manner by the team.
  • Proactively drive good relationships with other Venues for marketing collaboration on shared tours, as well as broader cross-promotional tactical activity.
  • Engage in frequent contact with the Revenue Management and Ticketing teams to discuss dynamic pricing strategies, tactical discounting, allocations, promo activity, and on-sale activity across the programme.
  • Liaise closely with the ATG Programming team in planning and launching events and seasons, and in dealing with producers’ queries.
  • Any other duties as reasonably requested to carry out.

Your skills, qualities, and experience.

  • An inspiring and persuasive leader with excellent interpersonal skills. Maintain the ability to secure the trust of Producers and respect of clients for long-term success.
  • Highly numerate and analytical in regard to sales, audience data, and budget management.
  • Considerable experience of project managing complex creative campaigns: generating ideas, driving process, and evaluating success.
  • An experienced marketing and communications practitioner with a curious disposition to try new approaches and take calculated risks. An appetite for innovation.
  • An attention to detail that ensures theirs and their team’s work is always of the highest standard and representative of marketing excellence.
  • A team player, working collaboratively and professionally with all ATG departments / colleagues and external stakeholders.

About Us-Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: £48,880Closing Date:

Head of Marketing & Communications, Glasgow Theatres, c/o Theatre Royal, 282 Hope Street
Ambassador Theatre Group
Glasgow
In office
Leader
£46,000
RECENTLY POSTED

Head of Marketing and Communications

The King’s Theatre and Theatre Royal Glasgow are looking for an experienced, strategic, and inspirational Head of Marketing and Communications to lead the marketing, campaigns, PR and communications functions for the theatres to drive ticket sales and revenue for the venue.

You will lead the strategic direction and decision making for the Marketing & Communications team; managing and inspiring them to exceed targets and expectations and continually improve the audience and producer experience.

Reporting to the Theatre Director, you will instill a culture of effectiveness to constantly improve marketing intelligence driving audience growth and improved customer experience.

Key responsibilities

Marketing & Communications campaigns

  • Responsible for the strategic delivery of the venues marketing campaigns, leveraging local expertise and audience insights to achieve ever more successful results.
  • To provide leadership and direction to our marketing and communications team, overseeing the successful delivery of all campaigns to increase awareness, ticket sales and ATGE revenue.
  • Responsible for driving creative marketing campaigns and communication ideas alongside sound partnerships, content, and PR events that are highly effective and are widely noticed.
  • To develop our media and communications strategy (on/offline), thereby raising the profile of the venue and its activities within Greater Glasgow and beyond.
  • To cultivate strong relationships with all Producers, Marketing Agencies, Media and other key stakeholders.
  • Oversee the strategy, content, and management of all social channels sharing the delivery amongst the team to ensure healthy growth and engagement metrics.
  • Working closely with the ATGE Memberships team to establish and implement membership initiatives and offers that grow this valuable audience. Ensuring all roles within the Mar-Comms team provide specialised support in growing the membership strategy in-Venue.
  • Support colleagues in developing, nurturing, and managing Partnership and Sponsorship agreements ensuring all marketing activity that delivers on sponsorship agreements is delivered fully, harnessing the full team’s support as required.
  • Engage the Mar-Comms team in providing necessary marketing expertise and support to other ATGE concepts, initiatives and campaigns as required.
  • Accountable for excellent long-term relationships with suppliers and for effective return on investment.
  • Guardian and champion of the theatre’s brand at all times.
  • To consistently maintain ATGE Marketing principles and pricing for all services.

Audience & Sales Development

  • To facilitate close collaboration with the Revenue Management team and venue box office to constantly evaluate sales performance and consider initiatives and tactics to improve occupancy and average ticket price. Ensure the team focus is on shows that offer the greatest revenue opportunity.
  • To take a lead role in forecasting sales and revenue targets, working collaboratively with the Theatre Director to inform and review forecasting estimates.
  • To be accountable for delivering agreed sales and audience targets for ATGE, managing agreed campaign budgets and reporting.
  • To collaborate with ATGE’s Data & Customer Relationship Marketing team to identify underrepresented audience groups and work to redress through short and long-term strategies.
  • To manage the on-sale calendar efficiently, seeking to maximise the impact and sales from show announcements in line with ATGE Central processes.

Community & network development

  • Identify and lead strong relationships with traditional media, online channels, and local influencers (commentators/ celebrities/ influencers/ bloggers/ social media/ key organisations) and extend the Venue’s footprint in under-represented communities.
  • To support the Theatre Director in raising the profile of the theatre within the wider cultural landscape through events, meetings, content, and partnerships.

Reporting & evaluation

  • Ensure the team adheres to ATGE briefing, reporting and other key processes for an efficient and consistent way of operating and learning across the company.
  • Create and drive a culture of marketing effectiveness within the Marketing & Communications team by instilling the importance and discipline of reporting and evaluation to support ATGE’s collective drive to increase marketing intelligence.
  • Ensure effective budget tracking & reporting is carried out on all activities.
  • Create, manage, and update budgets, ensuring good cost control and return on investment.

Management & Collaboration

  • Be an exceptional leader to the Marketing &Communications team, managing developing and motivating team members in keeping with ATGE values.
  • Directly contribute to our strategic direction as a senior member of the team.
  • Partner with ATGE Marketing, Hospitality & Data teams in identifying opportunities for test initiatives that grow audience and sales.
  • Engage in frequent contact with the Revenue Management and Ticketing teams to discuss dynamic pricing strategies, tactical discounting, allocations, promo activity and on-sale activity across the programme.
  • Be proactive and collaborative in working with ATGE’s Account Director/Managers and other Central teams by ensuring the processes and procedures required for effective management are conducted in a timely manner by the team.
  • Any other duties as reasonably requested to carry out.

Your skills, qualities, and experience.

  • An experienced marketing and communications practitioner with proven experience in revenue generation and audience development
  • An inspiring and persuasive leader with excellent interpersonal and organisational skills.
  • Highly numerate and analytical, confident analysing sales, audience data and budget  management.
  • Considerable experience of project managing numerous, complex marketing campaigns: generating ideas, driving process, and evaluating success.
  • An attention to detail that ensures your work and that of your team is always of the  highest standard
  • A team player, working collaboratively and professionally with other departments / colleagues and external stakeholders.
  • Ability to work occasional weekends and evenings as required.
  • Enthusiasm for theatre and live performance.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: £46,000 per annumClosing Date:

Theatre Director -maternity cover, The Green
Ambassador Theatre Group
Richmond, Virginia
In office
Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Theatre Director -maternity cover

Richmond Theatre is 127 years old in September! It is established as one of the most successful theatres in the country; presenting a wide range of quality drama, musicals, opera, dance, family entertainment, and our cornerstone festive pantomime each year. Richmond Theatre welcomes more than a quarter of a million theatre goers to over 40 outstanding productions annually, performing for about 49 weeks every year.

The senior leader in the venue, a player in the local community - this role drives performance, profit and service delivery to customers, producers, and the business. It requires collaboration with colleagues in other venues, central functions and in the wider community to ensure best practice and excellent standards. You will be taking the reins in ATGE’s Richmond Theatre, a beautiful Frank Matcham designed playhouse. The theatre is a key pivot venue between the regional and London theatre market, hosting pre- and post-West End productions for technical periods and public performances alongside its touring production programme. The theatre also plays an active role in the local community supporting the charitable aims of the Richmond Theatre Trust.

The incoming Theatre Director (Maternity Cover) will be instrumental in elevating the reach and status of this fantastic offering and should be an ambitious visionary with the drive to transform the growth of the operation.

Key Responsibilities

To contribute to ATG’s strategic goals by developing an ambitious vision and corresponding business plan for your venue, and implementing short-, medium- and long-term plans to achieve the plan. To achieve, or exceed, budget expectations. Ensure your venue is perceived to be vital to its community, and a desired destination for customers and producers. To offer inspiring leadership both internally and externally.

Focus

  • Take responsibility for the overall performance of your business, ensuring that there is a balanced approach to Customers, Shareholders, Employees, Reputation, Innovation, Entrepreneurship and Development.
  • Provide and determine the smartest allocation of resources in your control and ensure the balance of resources is proportionate and appropriate to achieve short-, medium- and long-term goal
  • Actively create and pursue new income streams, including sponsorship, which fit the overall business objectives and vision
  • To work to and help formulate the Business Plan for your venue, in consultation with your Business Manager, Business Director and your Finance Business Partner and deliver against its objectives.
  • Take responsibility for the growth of venue EBITDA as agreed with Board of Directors through setting, monitoring, and reviewing the goals and objectives of the venue’s management team.
  • To contribute to the programming of the venue through participation in an effective and collaborative dialogue with the Programming lead and their team; taking positive ownership of the resulting programme and offering ideas and/or new relationships to contribute to its longer-term development.
  • To create a positive work culture for your team – ensuring a focus on individual development, open dialogue, and creative thinking in order to drive forward performance of both the employee and venue.
  • Ensure your teams are capable and able to deliver first class service to a range of internal and external customers.
  • Ensure the teamwork towards the agreed goals and targets and regularly review performance against those targets, dealing with performance issues appropriately.
  • Represent the venue and ATGE generally as necessary ensuring that the venue maintains its own reputation and its status as part of an industry leading organisation.
  • Support the development and delivery of community engagement activities and seek opportunities to further develop or support the venue through local partnerships.
  • Support the work of Richmond Theatre Trust, participating in meetings and compiling reports as required.
  • Ensure you comply with all legislative requirements for people, standards, health & safety.

Your skills, qualities, and experience

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

  • Previous experience working in a leadership and management capacity, as a minimum at an equivalent level to a head of department, or in positions of significant responsibility in smaller organisations.
  • Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose.
  • Creative and results-driven approach to delivering sophisticated, high-quality customer service in a busy environment; a focus on and prioritisation of the needs of our customer, client, or collaborator.
  • Ability to pioneer positive change, engaging others and steering the team towards priority goals.
  • Ability to manage and develop internal and external relationships at all levels and collaborate effectively with a diverse team.
  • Skills and practical experience of supporting other people’s development, ideally including managing performance and training.
  • Ability to work smartly, with proven skills in problem-solving, generating new ideas and budget management.
  • A highly organised yet adaptable approach: the ability to plan and prioritise a varied workload, meet deadlines and ambitious targets, with the flexibility to take up opportunities as they present themselves.
  • An ability to create a positive, engaging, and collaborative working environment.
  • Good IT skills, with the ability to learn to use new software and systems.

Desirable

  • Personal license holder *
  • Knowledge of ticketing or retail systems.
  • Relevant management qualifications or training.
  • Health and Safety qualifications and/or experience.
  • A genuine interest in the live entertainment industry is required; work experience in the industry is desirable but not essential and we actively encourage applications from individuals working in other sectors.

* The Theatre Director is required to be a Personal License holder or undertake the training and

assessment to gain a license on starting in the role, which ATG will arrange. The application process for a license includes a Disclosure and Barring Service check.

About Us- Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE  doing what we love (with passion and dynamism)
  • CONNECT  through every act (with collaboration and kindness)
  • DARE  to do different (with curiosity and courage)
  • PERFORM  at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion:  Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability:  Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations:  Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone  
 
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG Entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email   for a confidential discussion.

Salary: CompetitiveClosing Date:

Creative Learning Producer -maternity cover, Sunderland Empire, High Street West
Ambassador Theatre Group
Sunderland
In office
Mid - Senior
£31,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Creative Learning Producer (Maternity Cover)

With circa 2,000 seats, Sunderland Empire is the largest seated theatre between Manchester and Edinburgh. A grade II listed building from the Edwardian era, with an exquisite Rococo interior, it hosts an exciting and high-profile programme, from the latest West End musicals and the most spectacular Disney shows, to community performances, rooted in the city and serving the north of England.

The Creative Learning department engages local adults, children, and young people from a diverse range of backgrounds through our work in schools, our regular weekly programme of classes and our community projects.  You will also benefit from the support of Sunderland Empire Theatre Trust who champion our work.

The Creative Learning Producer (Maternity Cover) role:

This is a position for a motivated and dynamic arts professional to produce a Creative Learning programme in the Sunderland Empire Creative Learning department. You will manage and deliver creative learning programmes for people of all ages, abilities, and backgrounds. You’ll join a dedicated and dynamic venue team and work with them and, with national colleagues, to develop relationships with show producers, local organisations, and partners.

You are a passionate, multi-faceted and talented individual, who is highly motivated and committed to inclusive arts practice. Your programmes are locally driven, addressing the needs, challenges, and opportunities of our immediate local area, and the live entertainment industry as a whole. You are committed to continued professional development and excited by the opportunity of sharing expertise by collaborating across the nationwide Creative Learning team.

Please see an insight into the work of Creative Learning at ATG, through the 2024 Creative Learning Annual Review. We also have a number of project films available which give a further flavour of our work, available if requested.

Key responsibilities

  • Manage and deliver all aspects of a creative learning programme for ATG Entertainment Sunderland Empire, and in response to the national Creative Learning strategy.
  • Build and nurture relationships with key stakeholders across the wider arts community including local authorities, education, cultural organisations, and funders; as well as colleagues, partners, and key producers bringing shows to the venue.
  • Effectively manage agreed budgets to ensure income and expenditure targets are met.
  • Effectively monitor and evaluate activity, and work with colleagues to communicate Creative Learning opportunities and successes to the broadest audiences.
  • Recruit, engage and support Sunderland Empire Creative Learning staff, freelance practitioners, casual staff, and suppliers.
  • Fulfil any other task as reasonably required

Your experience, skills, and qualities

We welcome transferable skills from other industries and backgrounds. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We can provide training where necessary.

Essential

  • Experience of working in an arts or educational role producing and delivering high quality learning and engagement projects for diverse range of groups.
  • Experience of project management, including excellent finance management, generating earned income, and contributing to fundraising campaigns &/or sponsorship initiatives.
  • Experience of managing people and working in partnership.
  • Experience in recruiting and supporting arts workers, freelance artists, and practitioners.
  • Understanding of marketing and communications and their role in Creative Learning.
  • Understanding of safeguarding duties and best practises.
  • Resourceful and adaptable with the ability to manage multiple projects, relationships & partnerships.
  • Highly organised, able to work on own initiative as well as part of a team.
  • Computer literate including Office 365.
  • Excellent verbal, written and interpersonal skills.

Desirable

  • Experience as a skilled arts practitioner.
  • Knowledge of the local Creative Learning landscape and the broader cultural, and education sectors.
  • Knowledge of Privacy in the contexts of Creative Learning.
  • Good knowledge of multi-arts genres, disciplines, and approaches.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

About Us – Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement – A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Please note that all appointments will be subject to satisfactory pre-employment check including DBS check and references.

Salary: £31,000Closing Date:

Customer Experience Supervisor, Princess Theatre, Torbay Road
Ambassador Theatre Group
Torquay
In office
Junior - Mid
£13/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Customer Experience Supervisor

You’ll report to the Customer Experience Manager and be responsible for the supervision of the Customer Experience Team. The Supervisor assists the Customer Experience Management team to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards.

The successful candidate will supervise a team that will deliver and exceed targets; and proactively contribute to the venue’s profitability by initiating ideas, systems and projects which will maximise sales and minimise costs.  They will support a positive, forward thinking, innovative and customer focused culture within the team and to develop and nurture a strong multi-skilled and adaptable workforce.  Ensuring the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will deliver and exceed all customers’ expectations.  The successful candidate will build and protect key relationships with Customers, Promoters, external suppliers and internal colleagues.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Retail Operation

  • Supervise the Customer Experience Team to deliver a seamless Front of House operation.
  • Support the Front of House operation to ensure aspects can be flexed to help achieve greater profits and assist with the implementation of new procedures.
  • Ensure the team are maximising all sales at every opportunity whilst keeping shift length to a minimum.
  • Ensure the Front of House operation is presented to the highest standard.
  • When required, to assist with the merchandise reconciliation and ensure it is accurate.

Customer

  • Positively communicate with customers on all feedback received during a performance.
  • Deliver excellent customer service at all times.
  • Support the team in creating a strong customer centric culture.
  • Support building relationships with both internal and external contacts, maintaining high levels of customer satisfaction at all times Supervise

Sales/ Finance

  • Maximise sales and support the delivery of all Key Performance Indicators, which include, but are not limited, to Spend Per Head.
  • Stock Control.
  • Liaise with internal colleagues to ensure an excellent customer experience and maximise sales opportunities.
  • If required, Undertake the role of Cashier alongside Supervisory duties

General Front of House Activity

  • Supervise and motivate staff as required, monitoring, and appraising their performance and assisting with any training required for their future development.
  • To support, where necessary, with the recruitment and selection of staff.
  • Respond to the requirements of staff during a shift e.g. till problems, change requests, queue management.
  • Assist with supervising the health and safety of all customers during their visit to the theatre.
  • To act as a level marshal in the event of an emergency situation / evacuation.
  • Be knowledgeable of ATG’s policies and procedures and ensure that these are consistently adhered to by all team members.
  • Any other duties as reasonably requested.

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

  • Experience of supervising a team to maximise sales and consistently achieve targets.
  • Customer service experience.
  • Excellent verbal and written communication skills.
  • Creative problem solver and confident decision maker.
  • Ability to use initiative.
  • Skilled in complaint resolution.
  • Experience of working in a fast-paced environment, managing multiple projects at once.
  • Proactive and flexible attitude, particularly in approach to unsociable/ long working hours.
  • Ability to effectively prioritise.
  • Positive and purposeful, with ability to think creatively to drive revenue and reduce costs.
  • Enthusiasm for/ interest in the theatre and the work of ATG, and ability to positively and pro-actively engage with all staff at all levels.
  • Absolute attention to detail.

Desirable

  • Additional F&B or hospitality/ leisure/ events experience.
  • Personal Licence and First Aid qualifications.

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: 13.50 per hourClosing Date:

Customer Experience Team Member, New Theatre, George Street
Ambassador Theatre Group
Oxford
In office
Junior
£12/hour - £13/hour
RECENTLY POSTED

Customer Experience Team Member

As part of the Customer Experience team, you will report to the Customer Experience Manager, Deputy Customer Experience Manager, Assistant Customer Experience Manager, Duty Managers and Supervisors on shift.

You will also work alongside Box Office and Security Staff at the entrance to the venues, some of your tasks may overlap and we always work together to ensure the customers experience is the best it can be.

This is a varied role which involves working in all areas of Front of House including welcoming customers, scanning tickets, serving drinks and snacks behind the bars and Merchandise, selling ice cream and programmes in the auditorium, and showing people to their seats.

You must be aged 18+ for this role and evening and weekend availability is essential. Please note, your role also may involve working with children or vulnerable people.

Key responsibilities

  • Greet and engage with audience members, ensuring they feel genuinely welcomed to the venue and treated appropriately as an important and valued customer.
  • Answer audience queries, ensuring that they can access timely and useful information and guidance when they need it.
  • Maintain up to date knowledge of the venue, current and upcoming shows, products and other information relevant to customers and to recommend additional products and services as appropriate.
  • Proactively suggest and sell products including food and beverages at the bar or through Delivered at Seat (DAS), merchandise, programmes or packages, ensuring an engaging sales approach to customers that encourages further purchases.
  • Know and understand our sales targets and to work to exceed them.
  • Ensure the accurate and safe handling of cash and stock in line with company procedures.
  • Proactively identify risks to customer or staff health, safety or security and take appropriate actions to keep everyone safe. Ensure company Risk Management policies and guidance are complied with.
  • Work collaboratively as a team member, working well with others to ensure all required tasks are completed.
  • Proactively identify tasks which need to be done and take responsibility for completing them.

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided.

Essential

  • Understand the impact of the role on the customer experience and its importance to the company
  • Have a great work ethic and care about quality
  • Be observant and focussed on the customer
  • Relate well to others
  • Communicate effectively
  • Be proactive, decisive and get things done
  • Think creatively
  • Have ambition and drive
  • Have a flair for sales

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

  • THRIVE doing what we love (with passion and dynamism)
  • CONNECT through every act (with collaboration and kindness)
  • DARE to do different (with curiosity and courage)
  • PERFORM at our best (with customer focus and ownership)

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

  • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
  • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
  • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: £12.71/13.01 per hour depending on contract choiceClosing Date:

Backend Engineer
Randstad Technologies Recruitment
London
Fully remote
Senior
£500/day - £522/day
RECENTLY POSTED
+6

Senior Backend Engineer (Security Compliance) - 100% Remote

The Role Join a high-autonomy team as a senior contractor architecting the next generation of our security compliance platform. You will own technical decisions end-to-end, building systems that ensure every production code change meets regulatory standards across thousands of repositories

What You’ll Do

  • Architect & Build: Develop Java-based backend services (Spring Boot, Apollo) to enforce compliance controls within a GitHub Enterprise environment.
  • Must have Skillset: Java, Springboot, GCP, GKE

Who You Are

  • Expert Developer: Java experience (Spring Boot, Bazel, Maven) with a focus on distributed services and Kubernetes (GKE).
  • System Designer: Strong skills in API design (gRPC, GraphQL, REST) and relational databases like PostgreSQL.
  • Cloud Proficient: Hands-on experience with GCP services, including BigQuery and Cloud SQL.
  • Security Minded: Experience with (or strong interest in) security compliance engineering and ITGC/SOX frameworks.
  • Independent: High autonomy; comfortable owning significant workstreams in a monorepo environment with minimal guidance.

Requirements

  • Location: 100% Remote.
  • Background: A criminal check is required for this position.

If intersted, please apply here or share your updated CV to (url removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Application Engineer - Hydraulic Attachments
Marcus Webb Associates Limited
Lancashire
In office
Mid - Senior
£55,000 - £60,000
RECENTLY POSTED

Applications Engineer Hydraulic Attachments
Near Bolonga, Italy
Up to €70,000 + benefits
This role would suit an engineer with solid experience of hydraulic attachments for construction machinery applications.

The role: Applications Engineer - Hydraulic Attachments

  • Applications engineer focused on hydraulic attachments
  • Requires good hydraulic systems and control experience
  • Involves working with customers and engineering teams to develop products

This is a fantastic opportunity for an experienced engineer to join an expanding off-highway construction machinery manufacturer with locations across the UK and Europe.
The position is for an Applications Engineer. However, it may suit a Mechanical Design Engineer, Product Engineer, Development Engineer or Systems Engineer with good customer facing skills. In addition, a solid background in hydraulic systems and controls will be needed.
You will act as the voice of the customer and liaise with global engineering teams to design and develop new and existing hydraulic attachment products. Your goal is to engineer optimal machine-to-attachment solutions that solve customer challenges, enhance machine versatility and to support sales growth across Europe.

Typical involvements - Applications Engineer - Hydraulic Attachments

  • Review new machine attachment enquiries and identify key technical criteria and develop the best options
  • Work with clients and engineering teams to develop solutions including hydraulic interfaces, mounting brackets, controls, installation guides etc.
  • Research and understand market trends, competitors and emerging attachment technologies
  • Visit customers to survey application performance and identify new sales opportunities
  • Technically support with bids, create content for marketing and represent company at international trade shows

Skills / Knowledge: Applications Engineer

  • A degree or higher in mechanical engineering, mechatronics or similar
  • Strong technical understanding of hydraulic attachments, hydraulics systems and control
  • Experience of working within the construction machinery industry aligned to hydraulic systems design & development, hydraulic attachments or similar
  • High level understanding of hydraulic systems and control for excavators, wheel loaders and skid steer loaders or similar (heavy machines for construction/off-highway, agricultural purposes)
  • Customer facing experience with good commercial or sales engineering knowledge
  • High proficiency in English (other language skills would be useful e.g. German, Italian, French, Spanish, Polish etc)

This role is based is located to the near Bologna, Italy. It is commutable from Imola, Faenza, Ravenna, Forli, Cesena etc. Opportunities exist for this role to be based in the UK, Germany or The Netherlands.

Key Account Manager
Kinaxia Transport & Warehousing
Manchester
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Kinaxia are looking to recruit a Key Account Manager to join their team based in Manchester. The Key Account Manager will be responsible for the correct supervisiom and control of all stock of the assigned project, and will lead all aspects of the project acting as a respresentative of the customer within the division, leading the day to day operation and processes. Monday - Friday 45 hours per week Competitive Salary Additional benefits: Life Assurance Pension Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the job: Customer primary contact for all day to day issues of the project, developing a strong and successful relationship The submission of all customer related documentation and the completion and submission of all customer production trackers as and when required To attend customer review meetings as well as meeting relating to new projects, ensuring all requirements are met To work closely with the Business Development Manager, ensuring all new customers are successfully onboarded and their requirements are met Working closely with the customer and Production Planner to agree schedule requirements and production dates, ensuring that all orders are dispatched OTIF and that communication with customers is carried out effectively Responsible for the control stock and consumables including regualr system/physical stock checks and reports, the control of all goods in/goods out To manage the daily successful running of the project by contributing to and implementing improved performance Establish and maintain appropriate systems and reports for measuring the operation ensuring timely completion and monitoring for the project The timely and accurate entry of all stock movements, quotations and job specifications to the agreed format and on varying systems To prepare quotes and submissions based on customer brieds and internal guidance To become the contact for all of the projects' Material Suppliers and manage those suppliers to ensure that they follow agreed process and terms and conditions and to manage the specification, quotations and purchasing of all materials required for production in the division for the project To control all distribution activities for the project ensuring all customer goods leave the premises correctly worked to the expected quality standard, on time and in an appropriate condition for delivery Your knowledge and experience: Excellent working knowledge of all operational functions and processes develop industry specific knowledge and experience Exceptional ability to build and maintain customer relationships High level of attention to detail Thorough knowledge of all KLF Ltd operational services In-depth customer specific prodedural knowledge Excellent numeracy, written, verbal communication with customers Stron IT literacy in all necessary software Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process. Safe Talented Attentive Reliable

Sales Executive - Hybrid
Astutis
Cardiff
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sales Executive Hybrid

Location: Hybrid role, based from our Cardiff office CF15 7QZ
Salary: Up to £28,000 basic salary + Up to £7,500 commission!
Contract Type: Permanent, Full Time
What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You?

Astutis, part of Wilmington Plc, is a trusted name in the Health, Safety and Environmental sector, supporting thousands of learners and organisations.

We re looking for someone at the start of their sales career who is hungry, ambitious, and happy picking up the phone to build a long term future in B2B sales.

This is a genuine entry level role with strong progression.

You ll start with warm contacts (customers who ve previously purchased from us or enquired) but this is not a passive position. From day one, we expect you to be proactive: making outbound calls, following up conversations, creating opportunities and building your own pipeline.

The first 3 months are about momentum, resilience, and consistency and in return, high performers can progress into an SDR role within that timeframe, with increased responsibility and earning potential.

You ll receive structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you.

Please note: To complete your application, you will be redirected to Wilmington Plc s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !

Job Purpose, Tasks and Responsibilities

You will be responsible for:

This role focuses on generating new business opportunities from Astutis warm client base, inbound enquiries and existing contacts, while also building your own pipeline through proactive outreach.

You won t be cold-calling from scratch, but you will be expected to pick up the phone, start conversations, follow up opportunities, and create momentum.

You ll receive full training on our systems, sales tools and Account Based Marketing platforms, with success measured on activity, quality engagement and pipeline creation rather than closing deals making this an ideal stepping stone into an SDR role and beyond.

As our Sales Executive, you will:

• Work closely with Key Account Managers to identify and engage new potential buyers within key accounts.
• Proactively contact existing customers and warm prospects to identify new sales opportunities.
• Secure new business meetings for Client Solutions Managers and Key Account Managers.
• Assist the Finance team by accurately capturing invoicing master data.
• Liaise with Marketing to support and promote ongoing campaigns.
• Develop strong product and sector knowledge to confidently speak with customers.
• Collaborate with the wider sales team to maximise future revenue opportunities and accelerate your own progression.

What s the Best Thing About This Role?

The progression. This role is designed to develop you fast. With the right attitude and performance, you ll be looking to move into an SDR position within 3 months, unlocking higher earning potential and a long-term sales career path.

You re building your career inside a respected, well-known organisation where buyers already trust the brand giving you a far stronger starting point than many entry-level sales roles.

You ll receive structured onboarding, continuous coaching, and exposure to modern B2B sales tools, giving you the skills, confidence and experience to progress quickly.

And because you re helping organisations improve workplace safety and wellbeing, you ll be doing work that genuinely has purpose alongside strong commercial outcomes.

What s the Most Challenging Thing About This Role?

This is a fast-paced, target-driven environment. While you ll be starting with warm contacts, you will still need confidence on the phone, resilience when conversations don t always convert, and the drive to build momentum day after day.

You ll be learning professional B2B sales skills quickly while juggling multiple outreach activities but for the right person, that challenge is exactly what fast-tracks progression into an SDR role and beyond.

What We re Looking For

To be successful in this role, you must have / be:

• Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service.
• Comfortable making outbound calls and speaking to customers regularly.
• Confident working towards targets and activity-based goals.
• Hungry, ambitious, and motivated to build a long-term career in sales.
• Highly organised with strong attention to detail.
• Comfortable using IT systems, CRM platforms, and internal tools (full training provided).

We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.

About Us

Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions.

As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces.

Join Us and Do Work That Means Something

At Wilmington plc, we help global customers do the right business in the right way providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you ll benefit from hybrid working, structured development, real progression opportunities, and a sales career path that genuinely moves forward.

Whether you re breaking into sales or ready to step up from early experience, this role is designed to get you moving fast.

Join us and make a real difference. Click on APPLY today!

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