Make yourself visible and let companies apply to you.
Role title
Roles
Explore roles
Trending jobs
None
Team Leader (Hiring Immediately)
Gail's
Multiple locations
In office
Senior - Leader
Private salary
RECENTLY POSTED

Team Leader vacancy at GAIL’s Billericay!

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

  • Free food and drink when working
  • 50% off food and drink when not working
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2 ’

Bakery Operations Manager (Hiring Immediately)
Gail's
London
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

If you love the smell of freshly baked bread and always work with a smile, then please read on!

We are looking for Head Bakers who have a passion to join the GAIL’s family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards.

You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out.

Our bakeries open early so typically Kitchen Team Members will start early too – it will vary between bakeries but typically around 5:30am – 6:30am

As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including:

  • Free food and drink when working
  • 50% off food and drink when not working
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL’s
Team Coordinator (Hiring Immediately)
Gail's
Multiple locations
In office
Junior - Mid
Private salary
RECENTLY POSTED

Team Leader vacancy at GAIL’s Tunbridge Wells!

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

  • Free food and drink when working
  • 50% off food and drink when not working
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2 ’

Customer Service Specialist - UK Banking Client (Bristol Area)
Teleperformance
Bristol
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Customer Service Specialist - UK Banking Client (Newcastle Upon Tyne)
Teleperformance
Newcastle upon Tyne
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Customer Service Specialist - UK Banking Client (Newry)
Teleperformance
Newry
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Customer Service Specialist - UK Banking Client (Cardiff)
Teleperformance
Cardiff
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Customer Service Specialist - UK Banking Client (Liverpool)
Teleperformance
Liverpool
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Customer Service Specialist - UK Banking Client (Manchester)
Teleperformance
Manchester
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of
Chief Engineer (backshift) (Weston-Super-Mare)
Sir Robert McAlpine
Weston-super-Mare
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CHIEF ENGINEER

Backshift Monday to Friday

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works.

Why join us?

Since 1869 we’ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building.

As we celebrate our 155th anniversary, we’re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain’s future heritage with us.

The Chief Engineer role:

This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis.

  • Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You’ll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings.
  • You’ll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities
  • Temporary Works proposals development and implementation
  • Develop and maintain excellent relationships with the client team

Your profile:

  • Strong Leadership skills
  • Collaborative nature with good team working skills
  • Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments.
  • Reinforced concrete construction experience
  • Good knowledge of building products, construction details and relevant rules, regulations and quality standards

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.

Chief Engineer (backshift) (Bridgwater, Somerset)
Sir Robert McAlpine
Somerset
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CHIEF ENGINEER

Backshift Monday to Friday

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works.

Why join us?

Since 1869 we’ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building.

As we celebrate our 155th anniversary, we’re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain’s future heritage with us.

The Chief Engineer role:

This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis.

  • Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You’ll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings.
  • You’ll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities
  • Temporary Works proposals development and implementation
  • Develop and maintain excellent relationships with the client team

Your profile:

  • Strong Leadership skills
  • Collaborative nature with good team working skills
  • Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments.
  • Reinforced concrete construction experience
  • Good knowledge of building products, construction details and relevant rules, regulations and quality standards

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.

Senior Quantity Surveyor (Swansea)
Sir Robert McAlpine
Swansea
In office
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

If you are a Senior Quantity Surveyor with experience on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract.

Why join us?

For over 155 years Sir Robert McAlpine has worked at the forefront of the construction world - gaining a reputation for engineering excellence and the respectful, honourable way of doing what we do. Our achievements through the decades are down to the people we employ and the opportunities we give them to succeed. With so many stand-out projects and opportunities ahead, now is the perfect time to join our family-owned business, and proudly build Britain’s future heritage with us.

The Senior Quantity Surveyor role

  • Working together to input into Work Scope Documents/ Procurement of Enabling Work Packages with the Client Procurement Team.
  • You will manage a range of commercial aspects including procurement, tendering, contract administration, variations and management of subcontract works packages through to final account.
  • You’ll be keen to minimise risk, cost and maximise value by cost checking and analysis of labour, plant and materials.

Your profile

  • You will have a degree in BSc Quantity Surveying/Commercial Management or equivalent experience/memberships
  • You should have construction industry experience running large projects valued at over £100m
  • Large scale industrial/civil engineering experience preferable
  • Experience of working on Construction Management Projects
  • Experience of working with an NEC Form of Contract

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Senior Quantity Surveyor (Bridgend)
Sir Robert McAlpine
Bridgend
In office
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

If you are a Senior Quantity Surveyor with experience on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract.

Why join us?

For over 155 years Sir Robert McAlpine has worked at the forefront of the construction world - gaining a reputation for engineering excellence and the respectful, honourable way of doing what we do. Our achievements through the decades are down to the people we employ and the opportunities we give them to succeed. With so many stand-out projects and opportunities ahead, now is the perfect time to join our family-owned business, and proudly build Britain’s future heritage with us.

The Senior Quantity Surveyor role

  • Working together to input into Work Scope Documents/ Procurement of Enabling Work Packages with the Client Procurement Team.
  • You will manage a range of commercial aspects including procurement, tendering, contract administration, variations and management of subcontract works packages through to final account.
  • You’ll be keen to minimise risk, cost and maximise value by cost checking and analysis of labour, plant and materials.

Your profile

  • You will have a degree in BSc Quantity Surveying/Commercial Management or equivalent experience/memberships
  • You should have construction industry experience running large projects valued at over £100m
  • Large scale industrial/civil engineering experience preferable
  • Experience of working on Construction Management Projects
  • Experience of working with an NEC Form of Contract

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Package Engineer (Swansea)
Sir Robert McAlpine
Swansea
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

SRM are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3: 2025.

If you are an Engineer with setting out experience on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m.

Why join us?

In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country’s most iconic buildings and projects. Our success through the decades has been down to our people - we’re a family-owned business with a culture that brings out the best in individuals and teams.

Right now, we’re excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain’s future heritage with us.

Th e Package Engineer role

A member of the project team, reporting to the Chief Engineer, you will be responsible for overseeing the design, coordination and management of a number of sub-contractor employed in a variety of trades within the respective area of works.

The role requires a high level of interfacing between internal departments and external agencies, such as Architects, Engineers, Construction Workers, Sub-contractors, Client agents, Clerk of Works and Site Staff. Coordination and management of sub-contractors. Ensure SRM obligations to sub-contractor are understood and discharged.

You’ll also organise and conduct regular site progress meetings with sub-contractors to monitor progress, quality and safety, ensuring the Chief Engineer and Project Manager/Project Director are updated on all issues

Your profile

Key Packages / Areas of focus will be setting out

Ideally you will;

  • be degree in civil engineering, construction management or related field
  • have the ability to prepare a 3 week look-ahead programme with assistance of project planner
  • have proven working experience in package management
  • have experience as a Temporary Works Coordinator would be an advantage
  • be knowledgeable of building products, construction details and relevant rules, regulations and quality standards
  • have or be working towards a construction industry related Professional membership (e.g ICE, CIOB, RICS, ICE, CIBSE, IStructE, etc)

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team

Package Engineer (Bridgend)
Sir Robert McAlpine
Bridgend
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

SRM are preparing for the commencement of a major programme of construction works in Port Talbot, South Wales. The works to be undertaken will involve heavy construction/ civil engineering works across a variety of industrial work fronts over the next 3 to 4 years, commencing initially with a series of enabling works ahead of the main programme of works commencing Q3: 2025.

If you are an Engineer with setting out experience on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m.

Why join us?

In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country’s most iconic buildings and projects. Our success through the decades has been down to our people - we’re a family-owned business with a culture that brings out the best in individuals and teams.

Right now, we’re excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain’s future heritage with us.

Th e Package Engineer role

A member of the project team, reporting to the Chief Engineer, you will be responsible for overseeing the design, coordination and management of a number of sub-contractor employed in a variety of trades within the respective area of works.

The role requires a high level of interfacing between internal departments and external agencies, such as Architects, Engineers, Construction Workers, Sub-contractors, Client agents, Clerk of Works and Site Staff. Coordination and management of sub-contractors. Ensure SRM obligations to sub-contractor are understood and discharged.

You’ll also organise and conduct regular site progress meetings with sub-contractors to monitor progress, quality and safety, ensuring the Chief Engineer and Project Manager/Project Director are updated on all issues

Your profile

Key Packages / Areas of focus will be setting out

Ideally you will;

  • be degree in civil engineering, construction management or related field
  • have the ability to prepare a 3 week look-ahead programme with assistance of project planner
  • have proven working experience in package management
  • have experience as a Temporary Works Coordinator would be an advantage
  • be knowledgeable of building products, construction details and relevant rules, regulations and quality standards
  • have or be working towards a construction industry related Professional membership (e.g ICE, CIOB, RICS, ICE, CIBSE, IStructE, etc)

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team

Chief Engineer (backshift) (Taunton)
Sir Robert McAlpine
Taunton
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CHIEF ENGINEER

Backshift Monday to Friday

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works.

Why join us?

Since 1869 we’ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building.

As we celebrate our 155th anniversary, we’re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain’s future heritage with us.

The Chief Engineer role:

This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis.

  • Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You’ll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings.
  • You’ll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities
  • Temporary Works proposals development and implementation
  • Develop and maintain excellent relationships with the client team

Your profile:

  • Strong Leadership skills
  • Collaborative nature with good team working skills
  • Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments.
  • Reinforced concrete construction experience
  • Good knowledge of building products, construction details and relevant rules, regulations and quality standards

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.

Health, Safety & Wellbeing Manager (Taunton)
Sir Robert McAlpine
Taunton
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works.

Why join us?

Since 1869 we’ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium, and award-winning new Bloomberg building.

After celebrating our 150th anniversary, we’re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain’s future heritage with us.

The Health, Safety and Wellbeing Manager role

The Health, Safety and Wellbeing (HS&W) department supports the business to reduce HS&W risk and create positive working environments.

The purpose of a HS&W Manager is to support stakeholders to achieve the highest levels of HS&W performance. A key member of the HS&W team, working closely with assigned projects teams and project supply chain members to give high quality HS&W support.

At SRM, our goal is to achieve industry leading HS&W performance. We place equal focus to the following five areas, Competence, Process, Culture, Compliance and Learning, which are integral to our continuous improvement. We believe that to be an industry leader, collaboration with industry peers to make the industry a better place is key.

Key Responsibilities:

  • Identify and help rectify any competence issues for projects that you support
  • Provide high levels of HS&W support and advice to assigned projects
  • Identify and escalate any resource issues, which could create a HS&W risk for projects you support
  • Support implementation and embedment of companywide HS&W strategy objectives
  • Contribute to work winning activity when required
  • Influence and support project personnel to lead and engage in HS&W
  • Promote and help create a positive HS&W reporting culture

Your profile

Essential:

  • Member of IOSH working towards Chartered Status
  • Excellent people leadership skills
  • Experience of providing highly technical H&S support to complex Construction or Civil Engineering projects within UK Tier 1 contractors
  • Competent understanding and ability to apply root cause analysis
  • Excellent communication and influencing skills
  • Experience of leading HS&W improvement with successful results
  • A proactive approach to your own learning and development
  • Strong technical background with experience across major project schemes

Desired:

  • Chartered member of IOSH
  • NEBOSH Diploma or NVQ Level 5/6 in Occupational Health and Safety
  • Lifting Experience
  • Mental Health First Aider
  • Senior Leadership Team experience
  • Experience of managing direct reports
  • Sound understanding of behavioural psychology and human factors
  • Involvement in external HS&W working groups

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Health, Safety & Wellbeing Manager (Bridgwater, Somerset)
Sir Robert McAlpine
Somerset
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works.

Why join us?

Since 1869 we’ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium, and award-winning new Bloomberg building.

After celebrating our 150th anniversary, we’re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain’s future heritage with us.

The Health, Safety and Wellbeing Manager role

The Health, Safety and Wellbeing (HS&W) department supports the business to reduce HS&W risk and create positive working environments.

The purpose of a HS&W Manager is to support stakeholders to achieve the highest levels of HS&W performance. A key member of the HS&W team, working closely with assigned projects teams and project supply chain members to give high quality HS&W support.

At SRM, our goal is to achieve industry leading HS&W performance. We place equal focus to the following five areas, Competence, Process, Culture, Compliance and Learning, which are integral to our continuous improvement. We believe that to be an industry leader, collaboration with industry peers to make the industry a better place is key.

Key Responsibilities:

  • Identify and help rectify any competence issues for projects that you support
  • Provide high levels of HS&W support and advice to assigned projects
  • Identify and escalate any resource issues, which could create a HS&W risk for projects you support
  • Support implementation and embedment of companywide HS&W strategy objectives
  • Contribute to work winning activity when required
  • Influence and support project personnel to lead and engage in HS&W
  • Promote and help create a positive HS&W reporting culture

Your profile

Essential:

  • Member of IOSH working towards Chartered Status
  • Excellent people leadership skills
  • Experience of providing highly technical H&S support to complex Construction or Civil Engineering projects within UK Tier 1 contractors
  • Competent understanding and ability to apply root cause analysis
  • Excellent communication and influencing skills
  • Experience of leading HS&W improvement with successful results
  • A proactive approach to your own learning and development
  • Strong technical background with experience across major project schemes

Desired:

  • Chartered member of IOSH
  • NEBOSH Diploma or NVQ Level 5/6 in Occupational Health and Safety
  • Lifting Experience
  • Mental Health First Aider
  • Senior Leadership Team experience
  • Experience of managing direct reports
  • Sound understanding of behavioural psychology and human factors
  • Involvement in external HS&W working groups

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don’t meet every single requirement, we’d still love to hear from you. Especially if you’re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Senior Quantity Surveyor (Port Talbot)
Sir Robert McAlpine
Port Talbot
In office
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

If you are a Senior Quantity Surveyor with experience on large multi-million-pound projects , we have a great opportunity for you to join our Team in Port Talbot to work on an interesting, complex and technically challenging project. The project value will be in excess of £200m and will be undertaken under a NEC form of contract.

Why join us?

For over 155 years Sir Robert McAlpine has worked at the forefront of the construction world - gaining a reputation for engineering excellence and the respectful, honourable way of doing what we do. Our achievements through the decades are down to the people we employ and the opportunities we give them to succeed. With so many stand-out projects and opportunities ahead, now is the perfect time to join our family-owned business, and proudly build Britain’s future heritage with us.

The Senior Quantity Surveyor role

  • Working together to input into Work Scope Documents/ Procurement of Enabling Work Packages with the Client Procurement Team.
  • You will manage a range of commercial aspects including procurement, tendering, contract administration, variations and management of subcontract works packages through to final account.
  • You’ll be keen to minimise risk, cost and maximise value by cost checking and analysis of labour, plant and materials.

Your profile

  • You will have a degree in BSc Quantity Surveying/Commercial Management or equivalent experience/memberships
  • You should have construction industry experience running large projects valued at over £100m
  • Large scale industrial/civil engineering experience preferable
  • Experience of working on Construction Management Projects
  • Experience of working with an NEC Form of Contract

Rewards

We’re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We’d love you to join us in proudly building Britain’s future heritage. Apply online now.

Team Leader - Comprehensive benefits package with discounts and healthcare. (Hiring Immediately)
Gail's
London
In office
Senior - Leader
Private salary
RECENTLY POSTED

Team Leader vacancy at GAIL’s Northcote Road!

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

  • Free food and drink when working
  • 50% off food and drink when not working
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2 ’

General Manager Service & Operations
Fortnum & Mason
London
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role Purpose:

This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences.

Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations.

A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces.

Reports to: Head of Retail - Piccadilly

Direct Reports: Retail Managers - Piccadilly

Key interfaces:

The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests.

Key Responsibilities

  1. Service, Standards and Guest Experience

Embed a culture of service excellence across all floors.

Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming.

Deliver retail theatre, activations and experiential moments with a clear annual calendar.

Identify and test innovation to enhance service delivery and guest experience.

  1. Leadership, People and Culture

Lead and develop Retail Managers through coaching and capability building.

Enable managers to remain front facing, focused on guests, teams and sales.

Build an inclusive, engaged culture, acting on feedback.

Champion training and development, including supplier engagement.

  1. Commercial Performance and Sales Enablement

Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans.

Grow client portfolios to drive loyalty and advocacy.

Work across channels to identify synergies and embed learning in Retail.

  1. Operational Excellence and Risk Management

Own rota planning aligned to trading patterns and guest demand.

Drive continuous improvement across front and back of house.

Lead stock loss reduction and ensure costs are managed within budget.

Maintain strong compliance across Food Hygiene, Health & Safety and Security.

Fulfil Duty Management responsibilities as required.

  1. Stakeholder and Project Leadership

Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time.

Lead projects alongside Retail Managers, ensuring operational readiness.

Work closely with the Head of Retail to deliver Piccadilly priorities and strategy.

Key Performance Indicators:

Average ESP and tru rating score of 90%

across Piccadilly

Demonstrable action taken in response to TruRating and customer feedback

People Plan in place with clear, delivered actions following engagement survey results

Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels

Sales budgets supported by effective incentive and seasonal trading plans

Health & Safety compliance

Measurable year-on-year reduction in stock loss through improved controls and processes

Payroll and controllable costs managed within agreed budgets

Role Specific Criteria (Experience/Behaviours/Technical Ability)

We expect the successful candidate to have the following skills and experience:

Proven senior retail leadership experience within a complex, high profile environment.

Strong change leadership and cross functional influencing skills.

Commercially and operationally credible, organised and solution focused.

Confident decisionmaker with excellent communication skills.

Strong KPI and performance focus.

Advanced Microsoft Office 365 capability.

Experience with CRM, reporting and service measurement tools.

Resilient, professional and able to challenge constructively with integrity.

Why Work For Us:

Competitive salary

A generous store and restaurant discount of up to 40%

Up to 33 days’ annual leave (including bank holidays). Please note, this role requires working on bank holidays.

A fantastic subsidised staff restaurant which uses Fortnum’s ingredients

A range of opportunities to develop and grow personally and professionally

Excellent pension scheme

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards

Page 21 of 1110