Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094

Job Title: Embedded Software Engineer - C/C++
Location: Cambridge
Salary: £40,000 to £57,000 basic + benefits

Embedded Software Engineer - C/C++
A long established leader in real time communication technologies is seeking a Software Engineer to join its R&D/Engineering team. They are very open to people with some commercial embedded software experience or senior-level candidates.

This organisation develops complex electronic products that are used in a variety of industries. They are a world leader in their field and use cutting edge technology and techniques.

This role is based in a modern engineering office within the Cambridge Research Park. Hybrid role offered 2-3 days WFH on a typical week.

About this Embedded Software Engineer role - C/C++
You will work as part of an Agile development team, contributing to the design, development, analysis and testing of their products. The position suits someone who is comfortable taking a project from initial requirements through to final delivery, and who enjoys working across a range of platforms.

Key Responsibilities - Embedded Software Engineer - C/C++
Design and develop embedded software using C & C++.
Participate in code reviews and contribute to functional specifications.
Work within Agile and LEAN methodologies as part of a scrum team.
Develop on Linux platforms.

Skills and experience - Embedded Software Engineer - C/C++
Strong understanding of the software development lifecycle.
Experience with object oriented analysis and design.
Proficiency in embedded C & C++ development.
A collaborative mindset and strong communication skills.
High attention to detail and motivation to work in a fast paced environment.

Experience of any of the following would be beneficial, not essential - Embedded Software Engineer:
Experience with networking technologies.
Experience with multi-threading.
Experience using AI in your day-to-day role to either help increase your output/productivity or to aid proficiency in languages you are less familiar with.
Javascript, Typescript - They have web interfaces built into some of their products.
Good understanding of hardware and/or things like Raspberry Pi.

This is a great opportunity to join a well established, highly successful company offering training and career development.

Location: Ringwood, Hampshire, + Hybrid Home Working

Salary: £26,099 + Profit Share + Benefits

Hours: 37.5 hours per week; Full-Time

The Role

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills and Experience

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.

This role is subject to a clear standard DBS check being received.

The Package:

• Ongoing training and support
• Role-specific training is available through Microsoft Learn
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service
• Birthday as additional paid leave
• Additional paid leave (dependent on company performance)
• Company sick pay policy
• Pension Scheme
• Private Medical Insurance including dental
• Free Parking
• Hybrid Working
• Progression opportunities
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.

We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage our colleagues to progress, including into other teams and departments.

Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.

Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16
Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16)
The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems.
We would be delighted to hear from you if you have the following experience:

• An interest in Cyber Security

• Looking to build on your education/studies - degree, HND - Networks

• Keen to build experience with producing or maintaining Cyber security processes and procedures

• Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper.

• Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls

• As well as Windows Server architectures
  Role Profile:

• The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems

• Learning how to produce system design documentation

• Creating Cyber Security documentation and processes

• The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards

• You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers
  Business Operations Skills - Qualifications:

• HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security.
  Behavioural Requirements:

• You will be an effective communicator (both written and verbal)

• Keen to learn and develop on your education within IT/Networks/Technology

• Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment
  Excellent employee benefits:
  Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

• 26 days holiday, plus public holidays, plus the option to buy or sell five days each year

• Company pension scheme

• A range of family friendly policies

• Occupational health support

A Degree qualified Software Engineer with strong experience in C#, using WPF / WinUI-3 and MVVM methodologies will support the new NPI team of a thriving Technology Company. You ll have proven experience of developing software tools for production test and process automation as well as having some experience of working with embedded hardware-integrated systems.

This award-winning company, enjoying sustained growth, seeks a commercially experienced Software Engineer who can bring solid C# skills and ideally some experience of supporting NPI from prototype through to volume manufacture and knowledge of manufacturing test systems.

Key Requirements include:

• Software Engineering related Degree.
• Strong commercial C# programming using WPF / WinUI-3 and MVVM methodologies.
• Proven experience developing software tools for production test and process automation.
• Ability to troubleshoot software issues communicating with embedded hardware-integrated systems.
• Knowledge of manufacturing test systems and automation workflows.
• An appreciation of embedded firmware programming tools.
• Experience of other programming languages such as C/C++.

In this Software Engineer role you ll support software and test design processes; ensuring DFT principles are applied whilst ensuring readiness for build and scale as well as implementing robust processes for firmware programming in production builds. This is a great opportunity for a dedicated Software Engineer to be part of the exciting technological development of a range of imaging products.

A competitive salary package will be offered (details on application). Applicants must have full eligibility to work in the UK.

London (Hybrid)
6 Month Contract
£600/day (Outside IR35)

ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM).

6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026.

Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

• ServiceNow Architect with strong Telecommunications Service Management (TSM) experience.
• Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards.
• Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM.
• Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations.
• Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
• Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
• Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
• Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
• Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.

We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen, the pensions administration platform provided by Procentia.

This is likely to be an initial 3-month engagement, focused on understanding the client’s current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change.

Key Responsibilities

• Lead business analysis activity during the discovery phase of a DB pensions administration platform migration.
• Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points.
• Capture and document product, operational, functional and non-functional requirements for DB scheme administration.
• Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform.
• Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations.
• Act as a credible bridge between pensions operations, business users and technical delivery teams.

Essential Experience

• Strong experience working with Defined Benefits pension schemes at both product and operational administration level.
• Proven business analysis experience within pensions administration, platform change or operational transformation environments.
• Experience supporting or delivering pensions administration platform migrations, ideally involving DB schemes.
• Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations.
• Ability to engage with pensions SMEs, administrators, business users and senior stakeholders.

Desirable Experience

• Hands-on experience with IntelliPen / Procentia.

My Local Authority client in the south is looking to appoint a talented a Data Analyst, Procurement & Benchmarking Officer on a Contract basis.

Outside IR35, the role will deliver data-driven insight, procurement analysis, and benchmarking to support efficiency and improvement programmes within the Council.

Local authority experience is essential

About the role:

Based in the south (hybrid):

• Analyse financial, operational, and demand data to identify cost drivers and inefficiencies
• Develop clear dashboards and reports (e.g. Excel, Power BI) to support decision-making
• Conduct spend analysis to identify procurement savings (aggregation, renegotiation, sourcing)
• Support procurement processes including data analysis, option appraisal, and bid evaluation

About you:
You will have the following experiences:

• Proven track record of delivering large-scale savings and improvements in local government
• Strong data analysis and interpretation skills
• Advanced Excel; experience with Power BI or similar tools
• Understanding of procurement and commercial principles
• Experience in benchmarking and performance analysis

What’s on offer:

• Salary: 880 per day, outside IR35

negotiable based on experience

• Hybrid Working
• Contract type: Contract
• Hours: 09:00 -17:00 Monday to Friday

How to apply

• Once your CV is received, if you are successful you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.

About Spencer Clarke Group

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.

When you join us, you will receive:

• Access to a wide range of temporary and permanent opportunities
• Free DBS checks
• Post Placement Aftercare
• Loyalty reward scheme and regular competitions for our agency professionals

INDSCGJS

36-40k / 50k + OTE

This company is a well-established, family-owned business operating across the UK, delivering a wide range of electrical and building services with a strong focus on fire and security solutions. Their specialist division provides end-to-end services including the design, installation, and maintenance of systems such as fire alarms, CCTV, intruder alarms, access control, and emergency lighting. With a nationwide engineering team, they work across a variety of commercial and multi-site environments, delivering reliable, compliant solutions while building long-term client relationships through high service standards and a customer-focused approach.

Package on offer for a Fire and Security Engineer

• Basic Salary: 36,000 - 40,000
• Travel paid after 15 minutes at overtime rates
• No Call Out Rota
• Company Van
• XMas Bonus every year

Responsibilities for a Fire and Security Engineer

• Work to relevant British Standards
• Complete Service works, Remedials, Call Outs, Faults and Small Works across Fire Alarms, Intruder Alarms, CCTV and Access Control systems

If you are interested, please do apply to discuss further!

Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry’s top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed.

Change your job, change your workplace, change your future

We are actively building diverse teams and welcome applications from everyone

Role: Site Services Supervisor - Reprographics department
Located: London (On site)
Package: Competitive salary, bonus plus additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

What you will be doing

The Reprographics Site Services Supervisor will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team.

Operational Management

Manage the daily running of the reprographics department to ensure smooth operations.

Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence.

Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly.

Maintain Quality Control for all jobs delivered and logged on the portal.

Service Delivery

Provide hands-on support when required for services such as:

Print, Copy, Scan, and Finishing

Document processing

Legal bundles and USB Bibles

Address and resolve any customer concerns or service issues promptly and professionally.

Compliance & Reporting

Complete daily and monthly trackers to monitor performance and service levels.

Assist with Health & Safety documentation and ensure compliance with site audit requirements.

Team Development

Support and assist with team training initiatives to maintain high standards of service.

You will ideally have

• Proven experience in reprographics or document services within a legal or professional services environment including bundles and electronic bibles
• Strong leadership and team management skills
• Excellent organisational and time management abilities
• Strong communication and customer service skills
• Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks.
• Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes
• Attention to detail and commitment to confidentiality.
• Strong communication and interpersonal skills with a client-focused approach.
• Ability to multitask and prioritise in a fast-paced environment.
• Professional demeanour and ability to maintain discretion at all times
• Flexibility to adapt to changing priorities
• Proficiency in using service management tools (e.g., ServiceNow, doc busters, entity) desirable
• Knowledge of Health & Safety compliance and audit processes, desirable

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

HR Systems & Support Analyst - Dynamics 365

Manchester / Hybrid - one day on site every 2 weeks

18 months+

A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client’s D365 HR platform.

You’ll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements.

Key responsibilities:

• Support Dynamics 365 HR implementation, configuration and testing
• Translate HR requirements into system configuration and documentation
• Support HR data migration and security role management
• Provide post go-live system support and continuous improvement

Experience required:

• Experience implementing or supporting D365 F&O HR
• Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation.
• Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases.
• Security Design: Experience defining and maintaining custom security roles and permissions within D365.
• Strong HR systems and data knowledge
• Confident working with stakeholders and external suppliers

Desirable:

• Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.

Job Tittle: Front Office Python Developer (FX/Rates Trading)
Contract: 12 Months
Location: London (3 days a week onsite)
Rate: Highly competitive daily rate
Status: inside IR35

About the Role
We are seeking an experienced Front Office Python Developer to join a global investment bank, working directly with a high-performing FX & Rates trading desk.
This is a business-facing role where you will collaborate closely with traders to design and build pricing, risk, and trading systems within a cross-asset environment.

Required Skills

• Strong Python development experience (production-level coding)
• Proven front office / trading desk experience
• Experience in at least one asset class:
• FX (Foreign Exchange) or Rates / Interest Rate products or Equities or Commodities
• Experience building trading, pricing, or risk systems
• Strong communication and stakeholder management skills

Key Responsibilities

• Develop and enhance pricing & risk systems in Python
• Work directly with front office traders to deliver solutions
• Build scalable and structured components within internal platforms
• Integrate systems across trading, risk, and finance
• Collaborate with global teams across regions

Nice to Have

• Experience with Quartz platform
• Exposure to cross-asset or hybrid trading desks
• Understanding of market risk or financial systems

Why Apply?

• Work directly with traders in a fast-paced environment
• Exposure to complex financial products and systems
• High-impact role within a global trading business

If you’re a strong Python developer with front office experience, this is a high-value opportunity to work at the heart of a trading desk.

How to Apply:

Please submit your CV along with a brief cover letter outlining your relevant experience and passion for this role. L

Join us and make your mark in the tech world!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Are you a technical heavyweight with a natural flair for leadership?

We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes.

This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate.

The Opportunity

You won’t just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge.

Key Responsibilities

• Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated.
• Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability.
• Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR.
• Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof.
• Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence.

What You’ll Bring

• Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment.
• Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux.
• Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech).
• Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks.
• Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments.

Package & Hours

• Salary: 65,000 - 70,000 (dependent on team size and experience).
• Location: Milton Keynes.
• Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00).
• Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.

Bristol
£35,000 - £40,000 DOE
Manufacturing Environment On-Site Role Career Development Opportunity

A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development.

You’ll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems.

Key Responsibilities
Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers
Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues
Support Microsoft 365 and end-user applications including ERP
Act as first responder for IT incidents and system outages
Support manufacturing/shop-floor IT systems
Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues
Maintain accurate documentation and ticket updates
Assist with ERP user setup, support and documentation

Required Skills & Experience
Proven experience in an IT Support Technician, IT Support Analyst, or similar role
Strong knowledge of Windows environments and Microsoft 365
Experience supporting desktops, laptops, printers and networked devices
Understanding of client/server networking, VPNs, WANs
Experience in a manufacturing or food production environment (desirable)
ERP system user administration experience (desirable)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills

Development Opportunity
This role offers genuine career progression. You will have the opportunity to develop skills in:
SQL
JavaScript
ERP systems
Working alongside MSPs on infrastructure and development projects

We’re looking for a Business Analyst / Project Manager for a Manchester-based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35).

This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week.

This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout.

You will need proven experience working with the following:

• Business analysis and project management across a full system implementation lifecycle
• Greenfield or new implementation projects, ideally a Case Management or similar system
• Scoping, requirements gathering and producing clear documentation for development teams
• Managing offshore development teams and supplier relationships
• Stakeholder management within a small to mid-size organisation
• Working as a sole BA/PM across the full project lifecycle in a hands-on capacity

A background in financial services, insurance or legal environments would be highly desirable.

Candidates from smaller firms, start-ups or boutique environments where they have owned projects end-to-end are strongly encouraged to apply.

Interested? Please apply below.

Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35

We’re looking for a 2nd / 3rd Line Infrastructure Engineer for a Manchester-based client on a permanent basis, paying between 40,000 and 45,000 per annum.

This role is predominantly remote with an expectation to be in the Manchester office one day per week.

The successful 2nd/3rd Line Infrastructure Engineer will be a technically capable and hands-on engineer who is comfortable working across cloud, Microsoft technologies, DevOps practices and networking. You will be joining a collaborative team and taking ownership of infrastructure support and engineering across a modern technology environment.

You will need proven experience working with the following:

• AWS cloud infrastructure, deployment and management
• Microsoft stack including Azure, Windows Server and related technologies
• DevOps practices and tooling within an infrastructure context
• Networking including configuration, troubleshooting and management
• Resolving complex 2nd and 3rd line infrastructure issues

Interested? Please apply below.

2nd Line Engineer, 3rd Line Engineer, Infrastructure Engineer, AWS, Azure, Microsoft, DevOps, Networking, Cloud, Manchester, Permanent, Hybrid

IT Support Engineer - Microsoft Platform - Eco- Environment Services

Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions.

Role Snapshot - Sheffield HQ:

• Salary: 40,000 - 45,000 per annum
• Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office
• Hours: 08:30 - 17:00, Monday to Friday
• Reporting to: Group Information Systems Manager
• Occasional travel to other UK sites required

About the Role:

As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a “Cloud-First” strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies.

Key Responsibilities:

• Provide 3rd line technical support, acting as an escalation point for complex incidents and problems.
• Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments.
• Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations.
• Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi.
• Administer Active Directory, Group Policy, identity management, and access controls.
• Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager.
• Monitor system performance, availability, and security, ensuring adherence to best practices.
• Maintain and test backup, disaster recovery, and business continuity solutions.
• Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling.
• Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services.
• Produce clear technical documentation and contribute to continuous service improvement.

Skills and Experience:

Essential:

• At least 5 years’ experience in IT support, including substantial 3rd line and project-based work.
• Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform).
• Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019).
• Solid understanding of Active Directory, Group Policy, and networking fundamentals.
• Experience supporting multi-site or multi-entity environments.
• Strong troubleshooting, analytical, and problem-solving capabilities.
• Experience implementing or maintaining Cyber Essentials compliance.
• Excellent communication and stakeholder management skills.
• Highly organised, proactive, and customer-focused mindset.

Desirable:

• Microsoft certifications (Azure, Microsoft 365, Security).
• CCNA, VCP, or equivalent technical certifications.
• Experience with PowerShell scripting and automation.
• Knowledge of ITIL or structured service management frameworks.
• Experience with Veeam or similar backup and DR platforms.

What’s On Offer:

• Competitive salary package with clear technical ownership.
• Hybrid working model supporting work-life balance.
• Exposure to modern cloud and infrastructure technologies.
• Opportunity to influence and shape a growing IT environment.
• Support for ongoing professional development and training.

Call Experis IT Today for more information on (phone number removed)

Job title: Compute Lead
Contract: 3 months rolling
Location: London (Hybrid)
Inside IR35

Job description
As the Compute & Cloud Leader, you will be responsible for the operation, stability, and optimisation of enterprise compute platforms, spanning Cloud (primarily Azure), Linux, AIX, Windows, VMware, and Red Hat environments. You will lead a team of outsourced specialists to ensure compute services are secure, resilient, and scalable, while driving automation and lifecycle management in line with industry best practices. This role requires strong technical leadership, operational discipline, and a focus on service reliability.

Key Responsibilities
Lead day-to-day operations of enterprise compute platforms (Cloud (Azure), Linux,
AIX, Windows, VMware, Red Hat).
Ensure compliance with patching, security, and configuration standards across all
compute environments.
Manage lifecycle activities, including End-of-Life (EoX) planning, upgrades, and
migrations.
Oversee platform monitoring, capacity management, and performance optimisation.
Implement standard operating procedures and ensure consistency across compute
services.
Collaborate with engineering and architecture teams to influence design for
operability.
Drive automation of routine operational tasks using tools such as Ansible, SCCM, or
equivalent.
Lead incident and problem resolution for compute-related issues, ensuring effective
RCA and remediation.
Provide operational reporting on platform performance, incidents, and compliance.
Manage vendor relationships for hardware and OS support contracts.
Contribute to IT audits, risk assessments, and compliance reporting.
Support disaster recovery testing and business continuity planning for compute
platforms.
Identify opportunities for continuous improvement in platform reliability, efficiency, and cost-effectiveness.

Required Skills & Experience
Proven experience in compute operations leadership within a large-scale enterprise.
Strong technical knowledge of Cloud Infrastructure, Linux, AIX, Windows Server,
VMware, and Red Hat environments.
Demonstrated expertise in patch management, configuration compliance, and
performance tuning.
Demonstrated expertise of platform migrations, e.g. VMware to OpenShift
ITIL-aligned operational management experience (incident, change, problem).
Knowledge of automation and orchestration tools (e.g., Ansible, SCCM).
Excellent troubleshooting and analytical skills.
Strong stakeholder management and communication skills.

Desirable Qualifications
ITIL v4 certification.
Experience with hybrid cloud and on-prem compute integration.
Knowledge of containerisation platforms (Docker, Kubernetes, OpenShift).
Familiarity with monitoring tools such as SCOM, SolarWinds, or Nagios.
Experience managing large, distributed teams and global operations.

Core Technical Skills (Must-Have)

• VMware (strong hands-on)
• Linux (Red Hat preferred)
• Windows Server
• Security vulnerability management & patching
• Enterprise compute platforms
• Cloud / Modern Infrastructure (Highly Desirable)

Containers & orchestration:

• Docker

• Kubernetes

• OpenShift / OpenStack

• Infrastructure as Code

• CI/CD pipelines

• Automation (Ansible)

• Experience modernising traditional VM / physical estates into cloud-native or hybrid models

Soft Skills & Profile Fit

• Strong hands-on technologist (not primarily managerial)
• Able to advise on “what good looks like” from prior transformation experience
• Comfortable working in post-incident recovery environments
• Collaborative and visible in-office presence

Customer Success Delivery Manager
London Hybrid
Salary: £60,000
Exalto Consulting is recruiting for a Customer Success Delivery Manager on behalf of a growing consultancy in the digital transformation and IT service management space.

This is a client-facing role for someone who can combine strong delivery leadership with relationship management and customer success. The position will suit someone who is comfortable supporting the full customer lifecycle, from early engagement and solution shaping through to implementation, ongoing support and account development.

You will work closely with internal teams and customer stakeholders to make sure services are delivered effectively, expectations are well managed, and customers see clear value from the work being delivered.

The role
This role sits at the point where customer engagement, delivery management and service improvement come together. You will be involved in shaping solutions, leading discussions, overseeing delivery activity and helping to build strong, long-term customer relationships.

Responsibilities will include:

• Working with internal sales and technical teams to understand customer requirements
• Leading discovery sessions, workshops and solution discussions
• Supporting proposals, statements of work and delivery planning
• Overseeing implementation activity across multiple engagements
• Managing timelines, deliverables and stakeholder expectations
• Maintaining strong client relationships throughout delivery and beyond
• Supporting service adoption, knowledge transfer and ongoing customer success
• Identifying opportunities to expand services and strengthen existing accounts

What they are looking for
This opportunity is likely to suit someone with a background in delivery, customer success, service management or consulting, ideally within a technology or ITSM environment.

You will likely bring:

• Experience in a client-facing delivery or customer success role
• Strong programme or project coordination experience
• Confidence leading stakeholder conversations and building trusted relationships
• Experience supporting customers from pre-sales through to delivery and ongoing support
• Knowledge of IT service management principles and tooling
• A structured, organised approach with the ability to manage multiple priorities
• Strong communication skills and a professional, credible manner
• Experience working in agile environments and to delivery deadlines

Experience with ServiceNow or similar platforms would be beneficial.

Why consider it
This is a good opportunity for someone who enjoys working closely with customers, bringing structure to delivery, and helping clients get real value from change and transformation work. It offers a broad role with a mix of relationship management, delivery oversight and commercial awareness.

Infrastructure Analyst - Vulnerability & Patch Management

12-month Fixed Term Contract

Up to £55,000

Hybrid: 3 days onsite / 2 days remote

We re hiring an Infrastructure Analyst to join a busy enterprise environment, with a strong focus on endpoint vulnerability management and remediation.

This role is best suited to someone who can combine solid infrastructure engineering experience with practical exposure to vulnerability management, patching, and third-party coordination. The role is weighted more toward vulnerability remediation than traditional patching, so we re looking for someone who can assess, prioritise and drive remediation activity across a large and complex endpoint estate.

What you ll be doing

• Managing and driving remediation of endpoint vulnerabilities across a large estate
• Reviewing vulnerability and compliance reports, grouping recurring issues, prioritising remediation activity, and coordinating fixes
• Working closely with a newly appointed Vulnerability Manager to ensure vulnerabilities are tracked, prioritised and resolved
• Supporting and improving endpoint patching processes where needed
• Managing remediation activity across both internal teams and third-party providers
• Helping document process improvements and build a more scalable vulnerability remediation approach

Environment

• Cloud-first endpoint environment
• Windows 11 estate using Autopilot and Intune
• MS Defender for Endpoint
• SCCM/MECM still used for key on-prem device management, including critical payment-related estate
• Established patching lifecycle with opportunity to improve processes further

What we re looking for

• Strong infrastructure/endpoint engineering background
• Experience with MS Defender and vulnerability remediation and patch management
• Good understanding of Intune and SCCM/MECM
• Ability to work from large vulnerability datasets and turn them into clear remediation plans
• Confidence dealing with third parties, pushing for action, and managing accountability
• Able to prioritise effectively in a fast-moving environment
• Strong communication skills and the ability to work closely with both technical teams and security stakeholders
• Experience in Apple Business Manager, Meraki Systems Manager ideal.

Ideal background

You may have worked in roles focused on:

• Endpoint management
• Patch and vulnerability remediation
• Infrastructure engineering
• EUC / modern workplace engineering
• Security remediation within infrastructure teams

Why this role?

• Opportunity to take ownership of a high-impact vulnerability remediation workload
• Work alongside a dedicated Vulnerability Manager in a business investing in security improvement
• Join a mature endpoint environment where you can make measurable improvements quickly

Salary: 50,000 - 90,000 (depending on experience). Must be eligible for Security Clearance.

We’re working with a growing, well-backed ServiceNow specialist that’s investing heavily in its Risk and Security capability, and they’re looking to bring in strong IRM and SecOps talent to support a healthy pipeline of projects across the UK.

This isn’t just another delivery role; you’ll be front and centre with clients, helping them shape and implement robust, scalable solutions across IRM (Risk, Policy & Compliance, Vendor Risk, Audit) and SecOps (SIR, VR, Threat Intelligence, etc). You’ll be trusted to lead conversations, challenge thinking where needed, and deliver solutions that actually land and add value, not just tick boxes.

It’s a great opportunity if you want more ownership, more variety, and the chance to work on genuinely interesting programmes across regulated and security-conscious environments. You’ll be joining a team that knows the platform inside out, but still gives you the space to bring ideas and do things properly.

The role is predominantly remote with occasional client site visits when needed. UK Security Clearance (or eligibility) is important given the nature of the work.

On offer is a strong package with salaries up to 90k depending on platform and module experience/specialism, alongside a solid benefits package including pension, private healthcare, and generous annual leave.

What you’ll be doing

You’ll be working closely with clients to understand their risk and security challenges, leading workshops, shaping requirements, and delivering end-to-end ServiceNow IRM and/or SecOps solutions. From initial design through to build and implementation, you’ll play a key role in ensuring solutions are scalable, user-friendly, and aligned to best practice. You’ll also contribute to continuous improvement across projects, helping clients get more from their platform over time.

What we’re looking for

Experience delivering ServiceNow projects in a client-facing capacity
Strong exposure to IRM (Risk Management, Policy & Compliance, Vendor Risk, Audit) and/or SecOps
Solid understanding of ServiceNow best practice and platform capabilities
ServiceNow certifications (CSA and/or CIS preferred)
Comfortable running workshops and engaging with stakeholders at all levels
Strong technical capability - configuration, customisation, and solution design

If you’re at the point where you want more impact, more autonomy, and better projects to get stuck into, this is well worth a conversation.

Looking to move quickly on this so send your CV in for immediate consideration.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.