We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a Product Design Manager in our digital customer experience team, you’ll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You’ll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development.
• Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps.
• Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs.
• Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences.
• Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration.
• Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.

What you’ll bring:

• Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications.
• Experience leading design teams across multiple workloads and complex initiatives
• Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries
• Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Please include portfolio/content showing evidence of your experience across these four areas:

1. People - Helping develop high-performing teams.
2. Process - Applying scalable UCD methods that drive measurable outcomes.
3. Position - Influencing strategy and embedding design across an organisation.
4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards

There’s one thing people can’t stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

· Sky Q, for the TV you love all in one place

· The magic of Sky Glass at an exclusive rate

· A generous pension package

· Private healthcare

· Discounted mobile and broadband

· A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Design System Design Manager in our digital customer experience team, you’ll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You’ll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms.
• Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals.
• Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms.
• Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency.
• Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles.
• Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.

What you’ll bring:

• Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications.
• Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems.
• Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance
• Proven experience partnering with developers on component implementation, governance pipelines, and code alignment.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

£30,000-£40,000

For web design and development professionals with a passion for JavaScript, HTML and other web technologies there has never been a better time to join one of the largest digital agencies in the Midlands based just north of Nottingham. You will be an experienced creative, pro-active with an ability to create well-coded & efficient web sites from concepts designed by our creative UI/UX team. You will be working with some well-known brands giving you unique opportunities to showcase your capabilities. You will need to enjoy learning new skills and keeping up with the latest web technologies.

The essential requirements for this role:

• Experience with HTML

• Experience with CSS and CSS pre-processor like SASS or LESS

• Familiarity with CSS Frameworks such as TailwindCSS and Bootstrap

• Proficient in JavaScript, including DOM manipulation

• Experience in building ecommerce websites preferable but not essential

• Understanding of React and its core principles

• Experience with React workflows

• Familiarity with the newer specification of JavaScript (ES6 or newer)

• Experience working with JSON

• Experience building accessibility compliant web applications

• Familiarity with Nextjs, but not essential

• Familiarity with code versioning tools (git)

• Familiarity with browser testing and debugging

• Familiarity with unit testing

• Experience working in an Agile environment

Benefits

• Pension

• Private medical scheme

• Company gym and shower facilities

• Latest equipment

• Flexible attitude to working hours

• The opportunity to become a key player in a growing team

London (hybrid)
45,000 - 50,000 plus excellent benefits

We are working with a leading public facing organisation that operates a large-scale customer experience platform used across multiple passenger transport services in the UK. They are looking for a Product Owner to join their growing digital team and take ownership of their marketing websites and content management systems.

As Product Owner, you will be responsible for managing and improving the organisation’s websites through their CMS platform. You will prioritise updates and enhancements, support stakeholders with website improvements and ensure content is delivered consistently and efficiently across the platform. This role is slightly different to a traditional Product Owner position, as it has a strong CMS focus. You will act as the bridge between internal stakeholders, clients and technical teams, helping deliver website improvements, troubleshooting issues and ensuring the CMS environment is running effectively.

Key Responsibilities

Own and manage the organisation’s marketing websites built using Drupal and Site Studio

Prioritise and manage website improvements and new features based on business needs

Work closely with marketing, UX, development and delivery teams to deliver high-quality digital experiences

Oversee how website content is created, edited and published through the CMS

Troubleshoot issues, implement quick fixes and support ongoing website improvements

Manage workflows, permissions and processes for website updates

Use analytics, SEO insights and user behaviour data to drive continuous improvements

Support internal teams and clients with CMS best practices and training where required

Experience required:

Experience working as a Product Owner, Digital Product Manager, or similar role within a CMS-driven environment

Strong knowledge of content management systems (experience with Drupal is highly desirable)

Understanding of UX principles, SEO and website performance optimisation

Ability to manage stakeholders and work collaboratively with technical and non-technical teams

Experience prioritising backlogs and working within Agile environments

Strong problem-solving skills and ability to work in a fast-paced environment

Up to 50,000 PA plus excellent benefits.

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: Bristol Harborside/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you!

Key Responsibilities:

• Lead end-to-end UX design, encompassing research, interaction design, and some UI work.
• Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms.
• Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions.
• Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab.

Skills & Experience:

• Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery.
• Research Skills: Ability to conduct lightweight user research to inform design decisions.
• UI Design Capabilities: While not mandatory, UI design experience is a definite plus.
• Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork.
• Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs.

Tools We Use:

• Figma: Our primary design tool.
• Adobe Suite: Experience is beneficial but not required.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Front-end Developer (Public Sector)

6 Month Contract - £575/day Inside IR35

Role Details

* Location: London, Bristol, or Manchester (flexible, most team in London) - minimum 2
days/week onsite at base
* Duration: 6 months | Rate: £575/day inside IR35
* Clearance: Active SC preferred (BPSS with SC eligibility minimum accepted)

Required experience:

* Owned frontend deliverables:
* Minimum 2 years: Frontend development experience
* Ruby and Python: Familiarity required, Python preference
* User-centered design focus: Essential approach

Collaboration & Working Style

* Team working: Comfortable collaborating with colleagues
* Independent & proactive: Able to hit ground running within first few weeks (support provided)
* Enthusiasm for learning: Eager to try new things
* Work with back-end developers and designers: Primary collaboration

Accessibility & Design

* WCAG: Knowledge of Web Content Accessibility Guidelines
* Figma experience: Prototyping software experience
* GDS Standards: Knowledge of GDS design systems desirable

Website Manager

Full-time, permanent role

Monday to Friday

Salary up to £36,000 plus excellent benefits

Own the website. Drive performance. Turn traffic into leads.

We’re looking for a Website Channel Strategist who sees a website as more than just pages and pixels. For you, it’s a growth engine.

You’ll take full ownership of the website as a marketing channel, shaping strategy, improving performance, and ensuring it delivers measurable results. From user journeys to conversion rates, SEO to lead generation, you’ll live and breathe everything that makes a high performing website tick.

This role is perfect for someone who blends creativity with commercial thinking. You care about beautiful design, but you care even more about what it delivers. Oh, and it’s essential that you have webflow experience!

What You’ll Be Doing

• Own the website end-to-end, with full accountability for performance, conversion rates, and lead generation
• Continuously optimise site structure, navigation, content, and user journeys to drive measurable growth
• Build and improve landing pages, forms, and CTAs that convert
• Use analytics, A/B testing, and performance dashboards to guide decisions and uncover opportunities
• Develop wireframes, prototypes, and user flows that balance usability with marketing objectives
• Collaborate closely with Marketing, Growth, Product, and Development teams to align website activity with wider business goals
• Maintain brand consistency and high design standards across all web touchpoint
• Stay ahead of UX, CRO, and SEO trends to keep the site competitive and effective
• You’ll report directly to the Head of Marketing and play a key role in shaping how the brand shows up digitally.

What We’re Looking For

• Strong understanding of UX principles, conversion optimisation, and SEO fundamentals
• A commercial mindset - you focus on outcomes, not just outputs
• Experience using tools such as Webflow, Figma, or Adobe XD
• Confidence working with analytics platforms (e.g., Google Analytics, Hotjar)
• Experience integrating and managing HubSpot for lead generation and marketing automation
• A proactive, curious attitude - you don’t wait to be told what to improve
• High attention to detail and pride in delivering quality work
• Comfortable working in a fast-paced environment where priorities can shift

Your Experience

• 2+ years in UX, web optimisation, or website performance roles (ideally in a marketing-led environment)
• Proven success improving conversion rates and SEO performance
• Strong hands-on experience building and optimising marketing-focused websites in Webflow

Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.

Benefits

• 25 days holiday
• Pension
• Healthcare
• EAP ?
• Free parking

About the opportunity

Stop scrolling through websites and start building them.

If you want to break into the tech industry but don’t have a degree or a portfolio, this is your way in. The digital sector is booming and companies in the West Midlands are actively hunting for people who can write clean code and build stunning, user-friendly websites.

Netcom Training s fully-funded NCFE Level 3 Certificate in Web Design is a fast-track, practical route into a Front-End Developer career. We don’t just teach theory. You will learn how to write real code from the ground up, using professional tools and code editors to build responsive web pages.

Because this cohort runs in the evenings, you can upskill and build your portfolio without giving up your day job. Complete the training with a folder full of real-world projects and walk straight into a guaranteed interview with a leading employer.

Course Details

• Start Date: 16/03
• Duration: 16 weeks
• Days: Monday Thursday
• Times: 6:00 PM 9:00 PM
• Format: Online, live practical workshops

What you ll learn

You will focus strictly on the highly sought-after skills of front-end development and visual design:

• Real Coding: Learn to write and edit your own code using HTML, CSS and basic JavaScript.
• Professional Tools: Get to grips with the industry-standard code editors used by professional developers.
• Responsive Design: Ensure your websites look flawless and function perfectly across phones, tablets and desktop computers.
• UX & Accessibility: Understand how websites are structured, how to make them easy to use and why accessibility is crucial in modern web design.
• Portfolio Building: Finish the course with a professional portfolio of real website projects ready to show employers or freelance clients.

Career Pathway

Successful participants are guaranteed an interview with our network of UK-wide partners working with leading brands.

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in the West Midlands.
• Be aged 19 or over.
• Earn below the gross annual wage cap of £34,194.
• Have lived in the UK/EU for the last 3 years with the right to work.
• Not currently be undertaking other government-funded training.

Cost

This is a fully-funded course with no fees complete the evening training, build your developer portfolio and secure your guaranteed interview.

provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

KL Talent Solutions is recruiting on behalf of our client for an experienced Web Designer to join their Marketing Department, supporting the ongoing development of digital platforms across both B2B and B2C audiences.

This role plays a key part in delivering, optimising, and maintaining company websites, email marketing assets, digital interfaces, and contributing to the development and ongoing management of a company-wide Design System. The successful candidate will collaborate with Marketing, in-house IT teams, and key stakeholders to deliver a high-performing, consistent, and brand-led digital experience.

What Were Looking For

We are seeking an experienced Web Designer with strong WordPress and CMS expertise, a user-centred UX/UI approach, and the ability to translate brand and business requirements into effective digital experiences.

You will be confident working across both design and front-end fundamentals, with a solid understanding of SEO and accessibility standards. A high level of attention to detail, strong problem-solving skills, and experience contributing to or managing Design Systems will be highly valued. Experience within B2B or trade-focused environments would be advantageous.

Key ResponsibilitiesWebsite Design & User Experience

• Collaborate with internal stakeholders to understand business goals, user requirements, and brand standards.
• Lead UX/UI improvements to enhance customer experience, usability, and conversion performance.
• Design and implement website layouts aligned with brand guidelines.

Design, Prototyping & Visual Assets

• Produce wireframes, page layouts, and interactive prototypes using tools such as Figma.
• Design and optimise digital assets including graphics, imagery, icons, and visual content.
• Support brand consistency across websites, landing pages, and email marketing materials.

WordPress & Content Management

• Build, maintain, and manage WordPress websites, including themes, templates, and page builders.
• Manage content updates, website structure, and performance optimisation.
• Ensure WordPress builds remain scalable and maintainable.

Usability, SEO & Compliance

• Ensure websites are intuitive, accessible, and compliant with WCAG accessibility standards.
• Apply SEO best practices including site structure, page speed optimisation, and on-page improvements.
• Monitor and enhance UX metrics, search visibility, and overall website performance.

Collaboration & Internal Systems

• Work alongside in-house developers on website integrations.
• Support marketing campaigns with landing pages, forms, and email templates.
• Contribute to the UI design of internally developed applications, ensuring brand alignment.

Testing, Maintenance & Performance

• Test websites and applications across multiple browsers and devices.
• Identify, report, and help resolve bugs or usability issues.
• Analyse performance data and analytics to drive continuous improvements.

Innovation & Continuous Improvement

• Stay current with emerging web technologies, UX/UI trends, and digital standards.
• Proactively recommend improvements to digital platforms, tools, and processes.

Key Skills & ExperienceEssential

• Strong WordPress experience including theme and content management.
• Demonstrated UX/UI design capability with a user-first approach.
• Proficiency in Figma and Adobe Creative Suite.
• Solid knowledge of HTML, CSS, and JavaScript.
• Good understanding of SEO fundamentals and web performance optimisation.
• Strong communication skills with the ability to engage non-technical stakeholders.
• High attention to detail and strong problem-solving skills.

Desirable

• Experience within B2B manufacturing, construction, or trade sectors.
• Experience designing internal tools or configurator/quoting interfaces.
• Familiarity with email marketing platforms and campaign delivery.
• Experience developing and maintaining Design Systems.

Why Apply?

This is an excellent opportunity to join a growing Marketing team within an innovative and forward-thinking organisation. Youll work on impactful digital projects with strong cross-department visibility and have access to ongoing professional development opportunities.

Salary

£28,000 £38,000 per annum (dependent on experience)

Apply Today

Please submit your CV and portfolio showcasing recent WordPress and UX/UI projects to KL Talent Solutions.

Job Opportunity: Visual Designer / Product Designer (UX/UI)
Location: London (2 days onsite - Tuesday & Thursday)
Contract Type: Temporary (6 months)
Daily Rate: Circa 600/Day

Are you a passionate Visual Designer or Product Designer with a flair for creating outstanding user experiences? Our client, a leading organisation in the financial services sector, is seeking a talented individual to join their dynamic Devices Lab team. This is your chance to make a significant impact by redesigning their mobile banking app, enhancing everyday banking experiences for customers.

The Role
As a Visual Designer / Product Designer, you’ll collaborate with a talented team of designers, researchers, content specialists, and data analysts. Your focus will be on delivering high-quality, user-centred mobile experiences with some involvement in web/browser journeys.

What We’re Looking For:
To thrive in this role, you should possess the following:

• Proven Experience: A solid background in User Experience and Visual Design is essential.
• Mobile App Expertise: Demonstrated experience in mobile app design.
• Design Systems Knowledge: Comfortable working with established design systems and components.
• Figma Proficiency: Strong skills in Figma for creating high-fidelity mock-ups and prototypes.
• Experienced in : Produce wireframes, journey maps, and interactive prototypes.
• Human-centred Design: Deep understanding of human-centred design principles.
• Stakeholder Engagement: Excellent skills in engaging stakeholders and articulating design concepts.
• Research Interpretation: Ability to leverage quantitative and qualitative research insights to inform design decisions.
• Collaborative Mindset: A team player who thrives in a multi-disciplinary environment.
• Accessibility Advocate: Strong commitment to customer inclusivity and accessibility.

Your Responsibilities:
In this role, you will:

• Lead high-quality visual design across the mobile app.
• Produce wireframes, journey maps, and interactive prototypes.
• Work confidently within an established design system, while recommending improvements.
• Collaborate closely with UX, research teams, and key stakeholders.
• Iterate designs based on user testing and data insights.
• Craft a cohesive end-to-end user experience, balancing content and UI elements.
• Bring designs to life using prototyping tools like Figma, Sketch, InVision, and more.
• Advocate for customer needs, ensuring designs align with business objectives while prioritising user experience.

Why Join Us?

• Impact: Play a key role in enhancing the mobile banking experience for users.
• Collaboration: Work in a vibrant, multi-disciplinary team that values your input.
• Growth: Opportunity to develop your skills in a fast-paced financial services environment.

If you’re ready to take on this exciting challenge and make a difference in the world of financial services, we want to hear from you! Apply now and let’s create amazing user experiences together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Product Designer - Design System
Location: City of London, 2-3 days per week
Contract Type: Temporary (12 Months)

Salary: DOE
Working Pattern: Full Time

Are you ready to make a significant impact in the world of financial technology? Our client, a leading financial institution, is seeking a talented Product Designer - Design System to join their dynamic team in the heart of London. If you have a passion for design and a knack for creating user-friendly experiences, this could be the perfect opportunity for you!

About the Role:
As a Product Designer, you will play a crucial role in enhancing both consumer (B2C) and developer (B2B) experiences. You’ll be embedded in a design-led, cross-functional team, focusing on crafting consistent, scalable, and user-centric solutions across the payment ecosystem. Your expertise in design systems will help shape and evolve the standards that ensure outstanding experiences for customers and developers alike.

What You’ll Be Doing:

• Collaborate closely with engineers to refine design system components and patterns for B2C checkout flows and B2B developer platforms.
• Drive innovative design initiatives that enhance the journeys of both customers and developers.
• Champion the adoption of design systems, educating teams and stakeholders on best practices and updates.

About You:

• Proactive in stakeholder collaboration and comfortable navigating ambiguity.
• Exceptional attention to detail, especially with visual design principles such as composition, typography, and layout.
• Demonstrable expertise in user-centered design, with a track record in both consumer and developer-facing products.
• Proficient in Figma, with a solid understanding of HTML/CSS and advanced Figma features like Auto Layout and Components.
• A portfolio that highlights your contributions to design systems and showcases your work for B2C and B2B audiences.
• Proven ability to deliver products across both desktop and mobile platforms.
• A deep understanding of scalable, modular, and accessible designs that serve diverse user bases.
• Thrives in collaborative, fast-paced environments and works effectively with multidisciplinary teams.
• Open to giving and receiving constructive feedback to elevate team outcomes.
• Experience with experimentation and data-driven design decisions.
• At least 4 years of experience in digital product design, focusing on design systems and cross-platform solutions.

Nice to Have:

• Hands-on experience collaborating with developers to create robust design systems.
• A background in both design and development, or experience building websites and apps for diverse audiences.

How to Apply:
If you’re excited about creating impactful, scalable designs that transform experiences for both customers and developers, we’d love to hear from you! Please submit your CV, portfolio, and a cover letter detailing your relevant experience and enthusiasm for this opportunity.

Join us in shaping the future of financial technology! Apply today and be part of a passionate team dedicated to innovation and excellence.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

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• Senior Front-End Developer (Creative Technologist)
• 6-month contract (initially)
• Market Rates
• Inside IR35
• Remote Working (plus x1 day per week in central London)

The Opportunity

Our client is seeking a Senior Creative Technologist / Senior Front-End Developer to play a pivotal role in shaping the future of the Client Design Practice for a $bn US tech platform and influence the delivery of globally recognised digital experiences,

Joining a forward-thinking organisation at the intersection of design, technology and innovation, where you will help define how advanced prototypes and production-ready digital platforms are conceived, engineered and delivered, while working within a highly creative and technically ambitious environment.

You will be consulting alongside the Technology Director, Lead Visual Designer and an established Offshore Development team to ensure creative ideas are not only technically achievable but executed to an exceptional standard.

You will operate as a senior technical voice within the business, translating conceptual ideas into high-performance digital experiences while influencing architectural and technology decisions across a range of complex projects.

NB: This role is remote-first, with collaborative in-person sessions in the central London office one day per week.

Skills and Experience

Essential

• A proven pedigree with a minimum of 7 years professional front-end development experience, including senior or leadership responsibilities
• Expert knowledge of JavaScript, TypeScript, React and modern build pipelines
• Experienced in delivering technically complex prototypes and digital products with a strong background in creative technology and interactive digital experience development
• Advanced experience with animation frameworks such as GSAP, Lottie or Framer Motion, with experience integrating APIs, headless CMS platforms and cloud-based architectures
• Demonstrated experience collaborating across global and cross-functional teams, possessing strong communication skills with ability to engage both technical and creative stakeholders

Desirable

• Experience with web-based 3D technologies including Three.js, WebGL or shader development
• Exposure to AI or machine-learning driven creative workflows
• Previous experience within digital agencies, creative studios or innovation environments

Applications:

Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next generation of technology solutions within their sector through innovation and transformational technology?

Looking for a frontend role where you can make a positive impact on people s lives? This is one of those rare opportunities where the projects you work on can help someone with early detection of cancer or fertility.

About the Company:

• This medtech scale up is based near the border of Wales and England and there s flexibility for remote working. They go into the office once per week in their Monmouthshire HQ and also meet in shared offices in Bristol.
• They are huge advocates for Women in STEM with a female CEO and founder.
• There is a strong L&D culture; they have a budget for learning new skills and an R&D day every last Friday of the month where the team work on things that interest them.

About the role:

• This is a varied role in a small team, which means you ll have a nice range of responsibilities.
• The main responsibility is coding, so you ll work on a mix of greenfield and existing projects in React, and TypeScript.
• You will also be working with WordPress for the website
• Another part of the role will involve working alongside the marketing team to come up with ideas

About you:

• Personality fit is just as important as technical capability for this company. As a small, close-knit team, they are super collaborative and are looking for someone to contribute to their nurturing and fun culture.
• You ll have lots of ideas and be open to sharing them. You can be really influential within this company and they invite the team to shape the technical direction of the products.
• You ll have a couple of years of commercial experience with React and TypeScript, ideally with WordPress too but that s not essential.

Please send a copy of your CV to (url removed) to be considered for the role or to set up a confidential chat

Are you a senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector. I am working with a firm who are looking to bring on a Senior Service Designer on a contract basis, the role would run until the end of October initially (around 7/8 months) and would be inside IR35 with a rate of between 600- 700 p/d. This be would hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices

Requirements

• Professional experience in service design (lead criteria)

• Professional experience of working with Interaction Design, Content Design and User Research (lead criteria)

• Demonstrable experience designing systems for use across multiple services, and identifying the simplest of a variety of approaches

• Ability to make and justify decisions characterised by high levels of risk, impact and complexity

• Ability to prioritise and mitigate design constraints

• Experience working as a service designer in public sector

• Experience working to the GDS service standard and undertaking service assessments

Our client is on a mission to completely transform the way processes are delivered taking a heavily call-centre-led industry and making it truly digital. This is a rare opportunity to be at the forefront of realigning an entire sector, working on a career-defining project that will shape how people experience financial support.

For this position you must have experience native apps- this being the main focus of the role. You will also be responsible in help build a product design culture.

The Role

As our Senior Product Designer, you ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You ll balance a strategic UX mindset with an exceptional eye for detail in visual design, ensuring we deliver a product that s both intuitive and impactful. You ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are.

What You ll Be Doing

• Lead the design of seamless digital journeys, reducing the need for human interaction.
• Collaborate with product, engineering, and wider stakeholders to bring concepts to life.
• Translate complex processes into clear, user-friendly solutions.
• Deliver high-quality UI design with a strong sense of craft.
• Contribute to design standards and champion best practices across the business.
• Apply strategic thinking to ensure our design vision supports business goals while improving user experience.
• Shape native app experiences and multi-channel interactions that keep consistency across platforms.

What We re Looking For

• Proven experience as a Senior Product Designer.
• A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes.
• Strength in both UX research/journey mapping and UI execution.
• Experience working on native apps, with an understanding of platform-specific design patterns.
• Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus.
• A strategic mindset able to zoom out to see the bigger picture while also obsessing over detail.
• Confident collaborator who thrives working with tech teams.
• Someone ambitious who s excited by the chance to build something new, not just iterate.

Benefits:

• Hybrid working - 1 day per week in the Manchester office
• Learning and development budget
• 25 days holiday + Birthday off

Why Join Us?

This is not just another design role. You ll be joining at a pivotal moment where your work will directly influence how an entire industry evolves. If you re looking for a role where your design thinking will make a real-world impact, this is it.

Interested? Please Click Apply Now! Senior UX Product Designer (Native App)