UX Designer Jobs

We are seeking a UI Developer to join a Fixed Income/Credit Trading Technology team at a leading investment bank in London.This role is aligned directly with the Front Office and focuses on building and enhancing high-performance user interfaces used by credit and Fixed Income traders. You will contribute to the delivery of modern, responsive trading tools, working closely with traders, quants, and Back End engineers to support Real Time decision-making and risk management.Key Responsibilities:

Design and develop scalable UI applications for Fixed Income and credit trading desks

Build Real Time, data-heavy interfaces using modern Front End technologies

Partner with traders to translate trading workflows into intuitive user experiences

Collaborate with Back End teams on API design and performance optimisation

Contribute to architectural decisions and UI standards across the platform

Required Skills & Experience:

Strong commercial experience with TypeScript, React, and modern JavaScript

Proven background building data-intensive, low-latency UI applications

Experience with AG Grid, complex tables, charting, and data visualisation

Solid understanding of UI performance, state management, and component design

Experience working in a Front Office or trading technology environment

Must have experience around system design

Must have experience working in a trading environment ideally within Fixed Income, Credit or Rates.

Experience integrating Real Time data feeds (eg WebSockets, streaming APIs)

Please submit your CV if you have the relevant technology and business skills.

UX Designer - Front-End/Blazor - Birmingham - Hybrid

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UX Designer - Front End/Blazor - Birmingham - Hybrid1-3 days per week required on site - Hybrid workingSalary - £45,000 - £55,000UX Designer required for a leading customer based in Birmingham on a permanent basis. We are seeking a skilled Front End Developer, specialising in UX/UI design to define the design, user experience, of a new SaaS CRM platform, built for various organisations across the UK. The ideal candidate will have the ability to design and build Front End features using Blazor and C#.Key Skills and Responsibilities:

Collaborate with product owners to turn user stories into clear, actionable specifications.

Design and refine UX prototypes, flows, and wireframes for intuitive user experiences.

Build responsive interfaces using Visual Studio 2022, Blazor WebAssembly, Radzen, and Material Design.

Partner with Back End developers to ensure smooth data integration and maintainable architecture.

Advocate for usability and accessibility throughout the product life cycle.

Define and uphold UX standards, guidelines, and best practices.

Experienced in designing and developing responsive, customer-facing web interfaces.

Proficient in Front End development with Blazor and Material Design (or similar frameworks).

Skilled in Visual Studio, C#/.NET APIs, and Back End integration.

Strong grasp of UX principles, usability, accessibility, and interaction design.

Knowledgeable in WCAG standards and responsive design frameworks.

Able to translate requirements into intuitive, elegant user experiences.

Excellent communicator and collaborator across technical and non-technical teams.

Open to leveraging AI tools (eg, GitHub Copilot, Figma AI) to accelerate design and development.

Why Join Us? *Shape the user experience and Front End direction of a scalable, next-generation CRM platform *Autonomy to lead on design systems and UX standards *Work in a friendly environment supporting hospices and charities *Flexible working (remote-first with optional office time)Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy

Senior Front End Developer

Senior Front End Developer with key skills in JavaScript and Angular gained building complex web app front ends is sought by a multi award winning software house based South Birmingham.This Senior Front-End Developer will be working with a close-knit front-end team tasked with designing and building new functionality for web & software applications across their digital product range. With a rich pedigree of using AI technology to improve national infrastructure this Senior Front End Developer will be joining a digital team tasked with developing cutting edge, maker leading new features ensuring complex technology concepts are translated into user centric, inclusive cross platform applications.Working in an inclusive, autonomous working environment this Front-End Developer will be given chance to work with the latest technology with an unparalleled level of autonomy alongside market leading benefits.This Senior Front-End Developer based near Birmingham should have most of the following key skills:

Strong commercial angular framework experience gained working on complex web or software applications

Git Version control knowledge

Solid JavaScript, Typescript skills

Experience working in an agile, product led environment

any experience using AI in front end development or design would be a real plus

In return for your hard work this Senior Front-End Developer will receive:

Starting salary of up to £73,000

hybrid working (2 days a week in the South Birmingham office)

Bi-Annual salary reviews

Generous private pension scheme (10%)

Bonus scheme

Private healthcare

Training budget & time allocation

25 days holiday plus bank holiday

Choice of technology

So if you a Developer and want to join a business at the for front of national infrastructure innovation that will benefit millions then please apply now to be considered. Birmingham (hybrid) Up to £73,000 User interface, UI, Git, JavaScript, angular, agile, Typescript, AI

Job Title: Service DesignerLocation: Edinburgh Pay Rate: 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers.Who We’re Looking ForWe’re seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation.About the RoleAs a Lead Service Designer, you’ll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives.You’ll be confident across all aspects of service design, including:

Facilitating workshops

Applying design thinking methods

Using evidence and insight to influence stakeholders

You’ll be passionate about your craft and enjoy developing others-whether that’s advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation.You’ll Also Be Responsible For:

Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope

Facilitating workshops and discussions to ensure business context, risks, and needs are well understood

Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives

Researching and documenting current-state services and articulating future-state experiences

Leading others to make strong design decisions and champion the user perspective

Coaching and mentoring colleagues to support their development

Collaborating closely with designers, product owners, and engineers

Contributing to the wider design community by sharing knowledge and embedding design principles

Skills & Experience Required:

A proactive, driven mindset with a focus on continuous improvement

Strong relationship-building skills and the ability to work credibly with senior stakeholders

Confidence to challenge constructively where appropriate

Calm, resilient approach under pressure with strong risk awareness

Innovative problem-solving skills and the ability to bring others on the journey

You’ll also have:

Excellent communication skills across technical and non-technical audiences

Experience applying research methods to inform design decisions

Strong expertise in design thinking and confident facilitation skills

If you’re excited by this role but don’t meet every requirement, we encourage you to apply-we’d love to hear from you.We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

6 monthsRemoteInside IR35 - Umbrella onlyRole Description

Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes.

Create, iterate, review and update content for new and existing services to meet user needs across a whole end-to-end journey.

Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area.

Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders.

Manage relationships with stakeholders, including subject matter experts, to gain understanding and make sure all content is accurate and clearly understood.

Establish and maintain the highest standards of accuracy, accessibility, and professionalism

Skills

MANDATORY 5 Years UK Residency

Creating content designed to meet user needs and make complex language and processes easy to understand, always in the right format for your users

Having a solid user focus, and comfortable formulating hypotheses, gaining insights from data and user research, and taking decisions on those

Writing, editing, publishing and continuously improving content online.

Working closely with diverse stakeholders to understand their views, whilst maintaining content quality and managing expectations.

Thinking strategically, contributing to content strategies, and creating content patterns or standards.

Managing your own projects and adapting to changing priorities.

Working with data, feedback, user research, online analytics, and other sources of information

Nice to Have

Working with agile methodology, comfortable working in a fast-paced environment, and flexible in approach. Used to using a range of tools and platforms to manage work priorities.

Using prototyping techniques, enabling concepts to be swiftly communicated to colleagues and potential users to enable fast progress.

We re looking for a 2D Artist to join a creative studio within the iGaming space. You ll work collaboratively with Development and Design teams to deliver high-quality illustrations and game assets, reporting into the Head of Studio.A portfolio is essential, applications without a portfolio will not be considered.This is a Hybrid role, so at least one day per week on site (initially three days for the first two weeks)What you ll do:

Illustrate and edit 2D game assets

Follow defined visual styles, themes and UX standards

Support the Design team s creative vision

Deliver artwork to a high quality, on time and within budget

Contribute to the design process where required

What we re looking for:

Degree in a relevant field or up to 3 years commercial experience

Strong portfolio demonstrating 2D illustration skills

Experience with tools such as Photoshop, After Effects and ideally Spine

Collaborative team player with a strong eye for detail

Flexibility around working hours when needed to meet deadlines

Nice to have:

Experience in animation

3D Art

iGaming experience (not essential)

If his sounds of interest to you, apply now!

We re looking for a Junior Digital Animator to join a creative studio working within the iGaming space. You ll collaborate closely with Development and Design teams to deliver high-quality 2D animations and effects.A digital portfolio is essential, applications without a portfolio will not be considered.This is a Hybrid role, so at least one day per week on site (initially three days for the first two weeks)What you ll do:

Animate and edit 2D game assets and effects

Follow established visual styles, UX and design standards

Contribute to the design process and creative vision

Deliver work to a high quality, on time and within budget

What we re looking for:

Degree in a relevant field or up to 3 years commercial animation experience

Strong portfolio demonstrating 2D animation skills

Experience with tools such as Photoshop, After Effects and ideally Spine

Ability to illustrate/draw for animation purposes

Collaborative team player with flexibility around deadlines

Nice to have:

iGaming experience (not essential)

3D Animation / Maya

If this role sounds of interest to you, apply now.

Front End Developer

Andy File Associates Ltd

Andy File Associates is working as a Recruitment Agency on behalf of our client with regards this 12 month fixed term contract of Front End Developer.Our client is seeking a Front End Developer to join their team on a 12 month fixed term contract with the potential for a permanent position subject to performance and business needs.Job Title: Front-End DeveloperWorking closely with Marketing and Communications and IT teams, this role contributes to the design, development, and ongoing improvement of high-quality digital interfaces across our products. As part of a small but influential team, the successful candidate will help shape user-centred UI standards and design systems that enhance engagement, support lead generation, and ensure consistent, accessible, and seamless experiences across all digital touchpoints.Job function Contributing towards the design process, including creating prototypes, mock-up s, and wireframes Translating design mock-up s and prototypes into functional, responsive, and maintainable code Creating and maintaining component libraries and design systems to ensure consistency across products Advocating for best practices in usability, accessibility, and performance Staying up to date with emerging trends, tools, and technologies in UX and front-end development Any other duties and responsibilities as required as the role developsKnowledge and skills Technical Proficiency: Strong skills in HTML, CSS, and JavaScript for crafting interactive and responsive interfaces Design Understanding: Solid knowledge of UX/UI design principles, wireframing, and prototyping tools Solution Design: Experience refining the technical specification for new developments Accessibility: Comprehensive understanding of accessibility standards and inclusive design practices Problem-Solving: Strong analytical and problem-solving skills to identify and address UX challenges Communication: Excellent verbal and written communication skills to effectively articulate ideas and technical conceptsExperience Proven experience in a UX Engineering/Front-End Development, or similar role Demonstrated ability to build scalable and reusable UI components Hands-on experience conducting usability testing and interpreting results Familiarity with version control system, Subversion (SVN)Desirable Skills • Familiarity with JavaScript frameworks (e.g. React) and collaborative development workflows • Basic PHP knowledge to support templating and dynamic content • Understanding of web performance optimisation and SEO best practices • Additional creative skills (e.g. graphic design, video editing, photography, illustration) are an advantage • Willingness to contribute creatively beyond core UI development • Portfolio or examples of creative work welcomed but not essentialRole Responsibilities • Provide timely and professional telephone and email support to internal and external customers • Liaise with internal teams to resolve customer queries effectively • Understand and interpret user and business requirements • Learn and develop knowledge of the company s software and related products for marketing purposes • Maintain a professional, customer-focused approach in line with company standards • Use a broad range of IT systems and maintain accurate in-house database records • Produce regular updates and reports for senior management • Work collaboratively to achieve team performance targets • Identify opportunities for additional product or training sales and refer appropriatelyOther details Core hours are 08:30 - 17:00, Monday to Friday. Salary range £35-38K - dependant on skills 20 days annual leave plus stats 12 month contract with view to permanencyOffice based in Rotherham 2-3 days a week in the office Local to the location as office time and face to face meetings as and when required

Senior Content Designer

9-12 month durationLondon 1-2 days/week. Some travel to user research/Leeds.Inside IR35 - Umbrella onlyJob details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will:

be comfortable using evidence, data and research to make content decisions

build relationships across government and NHS to focus on the needs of the user and to influence stakeholders

contribute to and use the style guides and content patterns

engage with and contribute to the cross-NHS and cross-government content community

Ways of working You can:

understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work

work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery

appreciate the importance of Agile project delivery to digital projects in government

be unafraid to take risks and willing to learn from mistakes

ensure the team has a situational awareness of one other’s work and how it relates to objectives and user needs

use a range of tools and platforms to plan and manage your work

Content concepts and prototyping You can:

understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context

choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements

show the value of prototyping to the team

Stakeholder relationship management (content design) You can:

identify important stakeholders and communicate with them clearly and regularly

tailor communication to stakeholders’ needs and work with them to build relationships, while also meeting user needs

build and reach consensus

work to improve stakeholder relationships, using evidence to explain decisions made

Strategic thinking (content design) You can:

contribute to content strategies and policies

create content patterns or standards

provide support for content improvement projects

effectively focus on outcomes rather than solutions and activities

User focus (content design) You can:

identify tasks that will provide insights into a problem

formulate hypotheses, gain insights from data and user research and make decisions on findings

understand the range of different users who might access content and services, and can identify their needs based on evidence

translate user stories into content that meets users’ needs, and propose suitable design approaches

use quantitative and qualitative data about users to turn user insights into outcomes

User Centred Design skills You can:

design content to meet user needs and make complex language and processes easy to understand

present the right information in the right format for what users need

show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content

write in plain language in a way that users understand, making information accessible to all

understand government accessibility requirements and design content that works with common assistive technologies

use data, research and evidence to review and evaluate content to make improvements

consistently and effectively apply content standards and style guidelines to your work

work to continuously improve content, and understand why content life cycle management is important

work autonomously

engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs

2 DAYS PER WEEK IN OFFICE

IMMEDIATE START

SKILLS

Extensive experience working on both digital and offline journeys, including prototypes.

Strong skills in designing user IT journey.

Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES

Refine and further develop the service maps and blueprints for the services, including end-to-end flows.

Delivery of work through policy intent and within the organisation’s design principles.

Plan and run sessions, collaborate with colleagues and lead design on robust service.

What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

UX Designer

DCS Recruitment Limited

55,000- 60,000 + bonus + benefitsSheffield, UK (Hybrid - 3 days in office)Permanent Full-timeWe are looking for an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications.You’ll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who’s passionate about combining design thinking, research, and data insights to shape exceptional digital products.Key Responsibilities:

Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience

Conduct user research, interviews, and usability testing to understand user needs and pain points

Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions

Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups

Prototype design concepts in Figma, iteratively testing and refining them based on feedback

Work closely with developers and testers to ensure design accuracy through to production

Outline UI guidelines, themes, and build UI toolkits for desktop and responsive/mobile

Identify both quick wins and long-term design solutions aligned with business goals

Promote accessibility and inclusive design principles, ensuring compliance with WCAG guidelines

Key Skills & Experience:

Proven UX design experience with a strong portfolio including web application UX

Proficiency in visual design and wireframing tools such as Figma (or similar)

Experience conducting user research, usability testing, and translating insights into design improvements

Familiarity with A/B testing and analytics tools such as Google Optimise, Google Analytics, Tag Manager, Crazy Egg, MouseFlow, or Hotjar

Strong problem-solving skills with a creative yet pragmatic approach

Excellent communication and collaboration skills, able to work effectively with cross-functional teams

Experience working with development teams to deliver production-ready designs

Full UK driving licence

What you get in return:

55,000- 60,000 per annum + bonus + benefits

Hybrid working (3 days per week in their Sheffield office)

Opportunity to shape innovative, user-driven products

Professional development and ongoing training support

This company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Interested?Please submit your CV to Chris Prendergast at DCS Recruitment via the link provided.Alternatively, email me at or call (phone number removed).DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Senior UX Product Designer (Native Apps)

Our client is on a mission to completely transform the way processes are delivered taking a heavily call-centre-led industry and making it truly digital. This is a rare opportunity to be at the forefront of realigning an entire sector, working on a career-defining project that will shape how people experience financial support.For this position you must have experience native apps- this being the main focus of the role. You will also be responsible in help build a product design culture.The RoleAs our Senior Product Designer, you ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You ll balance a strategic UX mindset with an exceptional eye for detail in visual design, ensuring we deliver a product that s both intuitive and impactful. You ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are.What You ll Be Doing

Lead the design of seamless digital journeys, reducing the need for human interaction.

Collaborate with product, engineering, and wider stakeholders to bring concepts to life.

Translate complex processes into clear, user-friendly solutions.

Deliver high-quality UI design with a strong sense of craft.

Contribute to design standards and champion best practices across the business.

Apply strategic thinking to ensure our design vision supports business goals while improving user experience.

Shape native app experiences and multi-channel interactions that keep consistency across platforms.

What We re Looking For

Proven experience as a Senior Product Designer.

A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes.

Strength in both UX research/journey mapping and UI execution.

Experience working on native apps, with an understanding of platform-specific design patterns.

Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus.

A strategic mindset able to zoom out to see the bigger picture while also obsessing over detail.

Confident collaborator who thrives working with tech teams.

Someone ambitious who s excited by the chance to build something new, not just iterate.

Benefits:

Hybrid working - 1 day per week in the Manchester office

Learning and development budget

25 days holiday + Birthday off

Why Join Us?This is not just another design role. You ll be joining at a pivotal moment where your work will directly influence how an entire industry evolves. If you re looking for a role where your design thinking will make a real-world impact, this is it.Interested? Please Click Apply Now! Senior UX Product Designer (Native App)

UX Designer - Crafting Exceptional Digital ExperiencesLocation: London or Bristol Contract Duration: Until June 2026 IR35 Status: Inside IR35My client a leading global tech company is looking for an experienced UX Designer to join a dynamic team and help shape the future of digital experiences for the Developer Platform Portal. This is an excellent opportunity to work with a global technology leader on high-impact projects.Position OverviewAs an experienced UX Designer, you will play a pivotal role in designing intuitive, engaging, and accessible digital experiences. You’ll lead the end-to-end UX process, ensuring solutions meet user needs while aligning with business objectives.Key Responsibilities

Lead the full UX design lifecycle, from discovery and research through to prototyping and delivery.

Conduct user research, interviews, and usability testing to uncover insights.

Translate findings into user flows, wireframes, prototypes, and high-fidelity designs.

Collaborate with product managers, developers, and visual designers for seamless execution.

Champion accessibility and inclusive design principles throughout the process.

Continuously improve products based on analytics and user feedback.

Mentor junior designers and help shape design standards within the team.

Required Skills & Experience

5+ years’ experience in UX design with a strong portfolio (web applications, portal workflows preferred).

Expertise in user research, persona creation, journey mapping, and usability testing.

Proficiency in Figma and other industry-standard design tools.

Strong understanding of information architecture, interaction design, and visual hierarchy.

Excellent communication and stakeholder management skills.

Experience working in agile, cross-functional teams.

Passion for user-centred design and attention to detail.

Desirable Attributes

Experience designing for accessibility (WCAG standards).

Background in large-scale platform or portal UX design.

Please apply with your updated CV if the role is of interest

Lead Product Designer

We believe in better. And we make it happen.Better content. Better products. And better careers.Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.What you’ll do:

Mentorship, Lead;ership & Design Excellence

Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health.

Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture.

Champion best practices and elevate design thinking through leadership, example, and active contribution.

Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative.

Strategic Design Leadership

Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles.

Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts.

Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism.

Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes.

What you’ll bring :

Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead .

Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams.

Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes.

A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs .

Excellent presentation skills, with the ability to tailor delivery appropriately to audience.

Experience designing complex, data-driven user flows and scenarios; commerce experience a plus .

Team overviewOrganization: Global Design, within the Global Product Organization (GPO)We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers.Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers .Team: Commerce DesignThe Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.The rewardsThere’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll workWe are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.Your office spaceOsterleyOur Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.We’d love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.If you believe in better, we’ll back you all the way.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Lead Customer Experience Designer (Digital)

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.

Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.

Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.

Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.

Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.

Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.

Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery

Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Lead Digital Experience Designer

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.

Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.

Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.

Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.

Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.

Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.

Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery

Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Digital CX Design Lead

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.

Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.

Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.

Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.

Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.

Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.

Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery

Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Customer Experience Design Lead

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.

Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.

Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.

Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.

Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.

Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.

Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery

Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Principal Service Designer (Digital Experience)

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.

Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.

Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.

Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.

Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.

Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.

Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.

Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery

Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base

London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Product Designer

We believe in better. And we make it happen.Better content. Better products. And better careers.Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.What you’ll do:

Mentorship, Lead;ership & Design Excellence

Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health.

Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture.

Champion best practices and elevate design thinking through leadership, example, and active contribution.

Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative.

Strategic Design Leadership

Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles.

Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts.

Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism.

Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes.

What you’ll bring :

Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead .

Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams.

Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes.

A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs .

Excellent presentation skills, with the ability to tailor delivery appropriately to audience.

Experience designing complex, data-driven user flows and scenarios; commerce experience a plus .

Team overviewOrganization: Global Design, within the Global Product Organization (GPO)We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers.Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers .Team: Commerce DesignThe Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.The rewardsThere’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll workWe are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.Your office spaceOsterleyOur Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.We’d love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.If you believe in better, we’ll back you all the way.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.Better content. Better products. And better careers.Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.What you’ll do:

Mentorship, Lead;ership & Design Excellence

Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health.

Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture.

Champion best practices and elevate design thinking through leadership, example, and active contribution.

Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative.

Strategic Design Leadership

Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles.

Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts.

Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism.

Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes.

What you’ll bring :

Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead .

Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams.

Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes.

A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs .

Excellent presentation skills, with the ability to tailor delivery appropriately to audience.

Experience designing complex, data-driven user flows and scenarios; commerce experience a plus .

Team overviewOrganization: Global Design, within the Global Product Organization (GPO)We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers.Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers .Team: Commerce DesignThe Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.The rewardsThere’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll workWe are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.Your office spaceOsterleyOur Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.We’d love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.If you believe in better, we’ll back you all the way.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

UX Designer Jobs

Overview

Frequently asked questions