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Looking for top UX Designer jobs? Explore the latest UX Designer job openings on Haystack, the go-to IT job board for user experience professionals. Find your next role in UX design, from startups to leading tech companies, and take your career to the next level today.

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Jobshare - Software Engineer UX/technical writer- Part Time

Job Description This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you. UX design / Technical writer As a Software Engineer II at JPMorgan Chase, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you will focus on the user experience and technical writing side of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Executes standard software solution, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of user experience, upstream / downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Write clear and concise technical product documentation / user guides Applies technical…

****3D Graphic DesignerClearview Home ImprovementsCompetitive Salary LeylandBenefits:25 days Holiday + Bank Hols Health cash plan Pension Scheme Personal development programmes through courses and training Free parkingAbout us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of Contemporary living spaces, stunning Orangeries and cutting-edge bespoke glazing solutions we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the Role:We’re on the lookout for a talented 3D Graphic Designer to help turn our customers’ visions into reality. You’ll be working across our six unique home improvement brands, translating briefs from our sales team and details from customers into stunning visual designs that showcase what their future living space could look like. This is your chance to play a key role in helping people fall in love with their homes before they’re even built.What you will be doing:

Take creative briefs and customer information to design illustrations that bring their ideas to life

Use your creativity to push boundaries, experimenting with new tech and software including AI to keep us ahead of the curve

Turn raw materials, images and notes into visually exciting collages or concept boards to help customers really picture their space

Manage your time and output to deliver around 25 high-quality visual designs each week

Play a key part in helping us increase conversion rates by producing visuals that truly impress

What we’re looking forWe’re open-minded on experience. Whether you’re just starting out or more seasoned, we’d love to see what you can bring. This is a brand-new role for our group, so you’ll have the opportunity to shape it around your strengths with the potential to grow a design team in the future.You’ll thrive here if you have:

Strong skills in CAD and rendering software. If you know Lumion, Sketch up pro, Enscape, D5 and photoshop, that’s a big plus

A background in graphic design, ideally with a focus on interior design, lighting, colour schemes, and creating visual experiences from real data

A degree in a relevant field

We’re a growing group with big plans over the next few years. This role is a key part of that journey. If you’re excited about helping customers imagine their dream space and making it feel real before it’s built, we want to hear from you.How to applyReady to start your career with us? Apply with your updated CV.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Senior Content Designer - Digital CX

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.As a Senior Content Designer in our digital customer experience team, you’ll help deliver world-class content across the My Sky app, agent macros, and transactional communications. You’ll collaborate within Agile teams, drive content solutions, and be responsible for outcomes that meet business goals and customer needs.Sitting within the Customer Experience Centre of Excellence, you’ll create world-class customer journeys and designs to support our product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.What you’ll do:

Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs.

Champion the customer voice, ensuring content design reflects real needs and drives prioritisation.

Consistently use customer insights and translate them into actionable content improvements.

Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices.

Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption

Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.

What you’ll bring:

Experience delivering high-impact, user-centred content across large-scale digital products working in content design teams across multiple initiatives

Expertise in UX writing, plain language, inclusive content, and editorial standards.

Advanced skills in Figma, Confluence, CMS platforms, structured content, and reusable components.

Experience using research methods and online platforms e.g., Usertesting to conduct usability testing to understand customer needs, reduce friction and improve ease of use.

Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys.

Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments.

Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

People - Helping develop high-performing teams.

Process - Applying scalable UCD methods that drive measurable outcomes.

Position - Influencing strategy and embedding design across an organisation.

Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

The Rewards:There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

How you’ll workThe hybrid working expectations for this role are 3 days in the office per week.At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.Your office base- London (Osterley)Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.- OR LeedsOur spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.Inclusion:At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Lead Product Designer

We believe in better. And we make it happen.Better content. Better products. And better careers.Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.What you’ll do

Actively mentor junior , mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health.

Provide thoughtful , actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture.

Champion best practices and elevate design thinking through leadership, example, and active contribution.

Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative.

Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles.

Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts.

Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism.

Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes.

What you’ll bring

Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams .

Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes.

A portfolio that demonstrates advanced UX/UI design skills (greater emphasis on UX), excelling in problem solving and mastering new domains; proficiency in design tools ( Figma , Adobe suite).

Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs.

Excellent presentation skills, with the ability to tailor delivery appropriately to audience.

Experience designing complex, data-driven user flows and scenarios; commerce experience a plus.

Team overviewCommerce DesignThe Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.The rewardsThere’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

Sky Q, for the TV you love all in one place

The magic of Sky Glass at an exclusive rate

A generous pension package

Private healthcare

Discounted mobile and broadband

A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll workWe are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.Your office spaceOsterleyOur Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.We’d love to hear from youInventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.If you believe in better, we’ll back you all the way.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Department: Academic/Bath Spa University (BSU)Location: ManchesterSalary: £51,000The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme with our Bath Spa University partnership. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.Please note this role is not eligible for visa sponsorship.Main ResponsibilitiesWhat you’ll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.Responsibilities include:

All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met

Developing, updating, and improving course materials as appropriate

Using a variety of learning and teaching methods/materials

Actively engaging in staff development activities, peer observations, meetings and other administrative duties

Understanding and keeping up to date with latest developments in your field and student support practices

Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression

RequirementsAbout you:

You will hold a Master’s degree in a relevant subject area (PhD desirable)

You will have previous UK HE lecturing experience in the wider subject area

You will be able to demonstrate extensive knowledge of two or more of the following areas:

Programming and software development

IoT and emerging technologies

Business IT systems

IT management

AI and Machine Learning

Operating Systems

UI/UX

You will have experience supervising student work and providing support and feedback

You will have experience of accurate reporting and ability to maintain thorough and organised student records

You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines

You will have excellent communication, interpersonal and team-working skills

You will be able to work with diverse groups of people

Desirable:

You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)

You will have experience of design / development of academic or professional education programmes or equivalent

What we offer:

25 days annual leave, plus 8 public holiday

1-day extra leave per year of service, up to a maximum of 5 days

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more

discounts platform, wellbeing centre and much more

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

“The diversity and sense of community at GBS make it truly special. Working with colleagues from different cultures fosters mutual learning and understanding. Everyone is united by a shared goal: to support each other and deliver the best possible experience for our students.”

John Traichaisit, Consultant Lecturer

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Junior Creative Designer Temp 0818

Our client, a leading global e-commerce company, is seeking a Junior Creative Designer to join a fast-moving international project focused on creating engaging, affordable online shopping experiences across Fashion, Home, Lifestyle, and Electronics.This is a fantastic opportunity for a design professional at the early stage of their career to gain hands-on experience in digital design, working across multiple European markets and contributing to a new, innovative platform from the ground up.The position is on a temporary basis for six months and is fully office based.Key responsibilities will include:

Supporting the localization and adaptation of visual assets for multiple EU markets.

Assisting in reformatting existing designs for various digital platforms and formats.

Creating high-quality visuals that align with established brand guidelines.

Collaborating closely with senior designers and wider creative teams.

Learning and applying generative AI tools to streamline the design process.

Managing multiple projects in a fast-paced environment.

Requirements:

Bachelor’s degree in relevant field such as graphic design/visual communication.

Previous experience in design and a strong portfolio demonstrating layout and visual skills.

Proficiency in Figma and Adobe Creative Suite.

Excellent attention to detail and ability to follow design systems.

Organised and proactive, with strong communication and teamwork skills.

Willingness to learn new tools, adapt to different markets and take initiative.

Experience localising content for different territories or working in digital marketing is desirable.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.

Technical Artist - EA Sports FC

Description & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.EA SPORTS is one of the most iconic entertainment brands - connecting hundreds of millions worldwide to the sports they love through a portfolio of industry-leading video games. Building on an incredible 30-year foundation, we are redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World’s Game. Together, we are taking the largest football club in the world to new heights - and this is just the beginning! With more opportunities than ever to create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC and welcome everyone to the club!The RoleAs a Technical UI Designer you will create UI content for EA Sports FC game, partnering with game designers, programmers and artists to develop features in the game using the Frostbite engine.Responsibilities:

Work with the team to structure, plan, estimate, and implement features that align with the game’s goals, accessibility, and technical standards.

Work with engineers, scripters, UX designers, and UI artists to implement UI features such as 2D and 3D layouts, menu logical flows, animations, AR, HUDs, and more.

Use visual programming language to implement UI logic.

Improve implementation based on feedback, design requirements, art, and creative direction.

Report to technical directors and project managers.

Have a collaborative and inclusive attitude.

Qualifications:

3+ years of professional game development experience working with game engines.

Implemented UI screens, widgets, logic, and data flows in collaboration with other game disciplines.

Experience in rapid prototyping to test the feasibility of concepts, taking an idea from start to finish on your own.

Experience polishing features to AAA quality and maintaining them throughout the production cycle, promoting best practices.

It’s a bonus if you have experience with other UI systems such as Unity UI, Unreal UI, ImGui, WPF, or Qt.

About Electronic ArtsWe’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Agency :CiceroJob Description :The Designer will explore and conceptualize design options and solutions in conjunction with Directors, Senior Designers and fellow Designers by evaluating design options, developing and pushing to find ‘big ideas’ based on design strategy and the creative brief. The Designer will develop straightforward design approaches to complex design challenges across packaging, brand development, corporate identity, mobile, digital and user experience design projects.Mid-Level Graphic DesignerH/Advisors Cicero, London Area, United Kingdom (Hybrid)Location: London Hybrid (3 days p week in the office)The role:We’re looking for a talented Graphic and Digital Designer to join our creative team at H/Advisors Cicero. This is a unique opportunity to shape the visual identity of some of the world’s most influential organisations, working at the intersection of corporate communications, public affairs, and brand strategy.As part of the H/Advisors global network and the wider Havas Group, you’ll benefit from the creative energy, resources, and collaborative spirit of one of the world’s leading communications groups. You’ll work alongside strategists, consultants, and creatives to deliver bold, intelligent design solutions that drive impact and elevate our clients’ stories.Responsibilities of the role:

Lead the creative development and execution of design projects across digital and print.

Collaborate with consultants and clients to translate strategic objectives into compelling visual outputs.

Develop brand identities, campaign assets, presentations, reports, infographics, and social media content - including video and animation.

Ensure consistency and quality across all design touchpoints.

Manage multiple projects and deadlines with confidence and clarity.

Contribute to the evolution of our creative offering and help mentor junior designers.

Skills, experience and qualities you will need:

Proven experience in a mid-level design role, ideally within an agency or corporate communications environment.

Strong portfolio showcasing creative leadership and versatility across digital and print.

Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and digital design tools (e.g. Figma, After Effects).

Understanding of corporate brand guidelines and the ability to work within them creatively.

Experience working directly with clients and presenting design concepts with clarity and confidence.

The ideal (wow-factor) candidate will have:

A strategic thinker with a sharp eye for detail and a passion for visual storytelling.

Comfortable leading creative conversations and guiding clients through the design process.

Collaborative, proactive, and adaptable in a fast-paced environment.

Curious about the intersection of design, business, and communications.

Enthusiastic about being part of a global creative community through H/Advisors and Havas.

Why join H/Advisors Cicero?Joining H/Advisors Cicero means becoming part of a dynamic, purpose-driven team at the heart of strategic communications. You’ll have the opportunity to lead creative work for high-profile clients, shaping narratives that influence business, policy, and reputation. As part of the H/Advisors global network and the Havas Group, you’ll be connected to a world-class creative and strategic community, with access to cutting-edge tools, global insights, and collaborative opportunities across disciplines. If you’re passionate about design that makes a difference and want to grow in a fast-paced, ideas-led environment, this is the place to do it.We also have a welcoming and inclusive environment where everyone is encouraged to come to work as themselves, and a great set of employee wellbeing benefits.We offer competitive salary and benefits including private medical insurance, life assurance, pension, companywide bonus and reward schemes, hybrid working, additional flexible working initiatives, professional development programmes, overseas secondment opportunities, cycle to work scheme, wellbeing programmes, season ticket loans, enhanced parental leave packages, subsidised café, 25 days annual leave + bank holidays, home working equipment package and many more perks at our central state-of-the-art Havas Village London building!To be considered for this role, candidates must send a link to their portfolio in addition to a CV.Please note that due to high volume of applications, only eligible or matching candidates will be contacted by us.

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.Salary Negotiable, DoE, plus company benefits.About UsTriad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you’re valued from day one. Whether working with cutting-edge tech’ or shaping strategy for national-scale projects, you’ll be trusted, challenged, and empowered to grow.We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you’re passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you.Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud:Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role SummaryAs a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential.Could you be Triad’s next “Rising Star of the Year?” Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.”Key Responsibilities:

User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences.

Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs.

Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints.

Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs.

Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options.

Workshops: Initiate, plan and conduct workshops with stakeholders and users.

Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience.

Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services.

Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2.

Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully.

Measuring success: Work with stakeholders to define success metrics so that services can continually iterate.

Agile working: Work and collaborate across multi-disciplinary teams using agile methods.

Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring.

Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry.

Skills and Experience:

Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports.

Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable).

Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights.

Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq.

Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms.

Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable).

Comfortable working within Agile frameworks and collaborating across multidisciplinary teams.

Experience working with Government Digital Service (GDS) standards and practices (desirable).

A portfolio of UX work is available on request.

Qualifications & Certifications:A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad’s Commitment to YouAs a growing and ambitious company, Triad prioritises your development and well-being:

Continuous Training & Development: Access to top-rated Udemy Business courses.

Work Environment: Collaborative, creative, and free from discrimination.

Benefits:

25 days of annual leave, plus bank holidays.

Matched pension contributions (5%).

Private healthcare with Bupa.

Gym membership support or Lakeshore Fitness access.

Perkbox membership.

Cycle-to-work scheme.

Our Selection ProcessAfter applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.Other informationIf this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now!Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Senior Service Designer

Location: London preferred, Manchester considered Working pattern: 1 day per week at base location + 1-2 London team days per month (flexibility required as project scales up) Duration: 4 months Rate: (Inside IR35) Experience level: 4+ years in senior design roles Environment: Highly technical, working alongside data engineers and analystsEssential SkillsService Design Expertise

Proven experience designing and delivering complex, large-scale services within central government or similar regulated environments

Strong ability to balance user needs with organisational goals

Skilled in service mapping, blueprinting, and storyboarding to communicate design intent

Confident in service prototyping and transforming concepts into tangible solutions

Communication & Facilitation

Excellent storytelling and communication skills for diverse audiences

Experienced in workshop design and facilitation, driving collaboration and consensus

Strong capability in engaging with and understanding the needs of senior stakeholders

Hands-on approach, working closely with interaction designers and delivery teams to realise service designs

Technical Environment

Strong technical literacy, comfortable working with engineers, analysts, and data professionals

Background in or exposure to data-driven projects (highly desirable)

Confidence working with numerical and spreadsheet-based information

Experienced in agile, multi-disciplinary delivery environments

What You’ll Be Doing

Designing and shaping large-scale internal services for senior government users

Facilitating stakeholder workshops and discovery sessions with leadership teams

Producing service maps, blueprints, and storyboards that communicate clear design direction

Collaborating closely with interaction designers, data engineers, and analysts in a technical delivery setting

Acting as a bridge between business and technical teams, translating needs into actionable design outcomes

Prototyping and iterating service concepts to validate and refine user experiences

Service Designer - Government Client

Job Title: Service Designer - Government Client Location: London, Manchester, Newcastle or Portsmouth (Only 1 or 2 days per month in office required) Salary/Rate: Up to £455 per day Start Date: November 2025 Job Type: 3 month Inside (IR35 contract)Company IntroductionWe are looking for an experienced Service Designer with GDS and WCAG experience to join our Government sector client.Job Responsibilities/Objectives:

As a Service Designer at our client, you’ll play a pivotal role in transforming public services to be simple, efficient and accessible to all. Using human-centred design you’ll help address some of the tax system’s biggest challenges.

Apply knowledge in human factors, ethnography, and the user-centred design process to products and services

Take account of any contextual information or service data provided by the client or team

Design the User Journey Map so we can identify pain points and issues that need to be addressed in a given service.

Design the Service Blueprint and prepare it to be presented and delivered to the client.

Take steps to reduce or control any risks that cannot be eliminated.

Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of service design and its impact on the service development

Required Skills/Experience:

Extensive professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating digital products and services

Experience and knowledge of GDS standards and ways of working

Highly independent, flexible, and adapting to evolving environments, with well-developed people skills.

Breadth of strategic design and technical expertise - from research techniques to workshop facilitation to service design thinking with the ability to understand technical constraints and processes

A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design thinking with end-to-end services design practices

Experience in converting insights and requirements derived from user research, business stakeholders and data analysis into practical execution. Aligning front to back of house experience design

A strategic approach to problem-solving and ability to think far beyond the user interface

Experience in designing, service design blueprints, customer journey and empathy mapping

Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation

Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria

Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Service Designer - GDS Standards, Digital Service Delivery, WCAG

Service Designer - GDS Standards, Digital Service Delivery, WCAGLocation: Remote with 10% UK travelJoin HMRC as a Service Designer and help shape public services that are simple, efficient, and accessible. You’ll use human-centred design to solve complex challenges in the tax system.Key Responsibilities

Create User Journey Maps and Service Blueprints

Facilitate co-creation workshops

Apply ethnography, human factors, and user-centred design

Work in agile teams to deliver impactful services

Collaborate across disciplines and mentor others

Essential Skills

Experience with GDS standards and digital service delivery

Strong portfolio showcasing end-to-end service design

Skilled in design thinking, workshop facilitation, and accessibility standards (eg WCAG, ISO 9241)

Familiarity with Agile practices, user research, and stakeholder engagement

Desirable

Experience with GDS assessments

Relevant design qualifications

Senior Product Experience Designer - Contract Dublin

Senior Product Experience Designer - Contract Dublin. My client a leading global name in their respected field is in urgent need of a talented and experienced Senior Product Experience Designer to join their group on a contract basis.You’ll join our pioneering CX&D Squad in the Global SME division at my client business to design new User Experiences, drive innovation and conceptualise design thinking within our my clients products. You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience.As a member of the CX&D Squad, you’ll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers. You will contribute to our design system between Design, Product and Engineering.- Ensure that our User Experience optimises business objectives and user engagement, working closely with Product Design partners & Product Managers. Ideate and conceptualise new features aligned with product strategies.Successful candidates will have over 6 years of UX/UI design experience for consumer-facing products and B2B solutions. A master on figma, hands on & experience with design systems, crafting & detailing design, dashboards & prototypes on Figma. Ability to iterate & craft detailing new components based on a design North Star.Strong UX focus and understanding of component properties, behaviours and grids. A solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plus. Ability to think strategically about product strategy and articulate design iterations.Experience adapting to changes and implementing updates to keep the design system relevant. Ability to understand technical implications in design decisions. You practice Design Thinking and can demonstrate success in bringing products to market using this methodology. If this role sounds of interest drop me a CV so that we can speak in more detail

Angular/Node JS Developer - Permanent - Manchester, UK

Cactus IT Solutions UK Ltd

Key Responsibilities:

Develop responsive and accessible user interfaces using HTML, CSS, JavaScript, and modern frameworks (React, TypeScript).

Frontend experience on Angular, Node JS with cloud AWS

Collaborate with UX designers, Back End developers, and product owners to translate user needs into functional digital services.

Ensure alignment with client design system and service standards.

Write clean, test-driven code and participate in peer code reviews.

Integrate Front End components with APIs and Back End services.

Contribute to continuous improvement through innovation and knowledge sharing.

Promote accessibility standards and inclusive design practices.

Mentor junior developers and encourage best practices across the team.

Essential Skills & Experience:

Strong proficiency in HTML, CSS, JavaScript, and TypeScript.

Hands-on experience with modern Front End frameworks and templating tools.

Proven ability to build accessible and high-performing interfaces.

Familiarity with Agile methodologies, CI/CD pipelines, and Git.

Understanding of service design and user-centred design principles.

Experience working on large-scale systems with high user volumes.

Excellent communication and collaboration skills.

Web Designer (Mid-Level)

Location: Office based, St Ives, Cornwall Salary: Competitive, DOE + Benefits! Contract: Full time, PermanentTempest Photography is one of the UK s leading photography companies, providing school, graduation, and portrait photography services nationwide.As we continue to expand our digital presence, we re looking for a talented Web Designer to join our eCommerce team and help elevate the visual experience across all our online platforms.Web Designer Role SummaryAs a Web Designer at Tempest, you ll be responsible for managing and developing digital design assets across our websites and online marketing channels.You ll play a key role in shaping how customers experience our brand online from the main eCommerce site to supporting brochure and microsites.You ll collaborate closely with our marketing, development, and sales teams to deliver creative, user-focused designs that improve engagement, accessibility, and conversion.As our Web Designer you will be responsible for:

Designing and maintaining website layouts, landing pages, and digital assets for multiple Tempest websites.

Creating and updating design elements for brochure sites and campaign microsites.

Working on digital marketing materials, including banners, email templates, and social media visuals.

Ensuring consistency of visual identity across all digital platforms.

Ensuring that all of our online materials meet accessibility requirements.

Optimising designs for usability, accessibility, and responsive display.

Collaborating with developers to implement front-end HTML/CSS designs.

Contributing to ongoing improvement of UX and site performance.

Person SpecificationSkills & Experience

Proven experience in a similar web design role (agency or in-house).

Good knowledge of HTML and CSS for front-end implementation.

Understanding of responsive design principles and cross-browser compatibility.

Strong attention to detail and an eye for clean, modern design.

Experience working collaboratively with developers and marketers.

Familiarity with Figma or similar design tools is beneficial.

What We Offer

Competitive salary based on experience

25 days holiday

A collaborative and innovation-focused team culture

The opportunity to make a direct impact in a nationally recognised organisation

If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!No agencies please.

Outside IR35 - Welsh Speaking Content Designer - 3 months+ Travel to Newcastle is required twice per fortnightPlease note: Candidates must have excellent written and verbal communication skills in English and Welsh.Content designers in government play a critical role in creating user-centred information for important government services. Your expertise will ensure that the information provided to users is clear, concise, and relevant, making government services accessible and simple to use.Activities:. Collaborate with other user-centred design disciplines to create effective government services. . Support user research and usability testing activities. . Understand users’ needs and behaviours, analysing evidence and translating user stories into service concepts that meet their needs. . Develop and implement content that meets user needs and business objectives. . Create, edit, and manage high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA. . Work with stakeholders to advocate for user needs while ensuring accuracy and clarity. . Conduct content audits and gap analyses to identify areas for improvement. . Understand how to test content with users to gather feedback and iterate based on findings. . Provide guidance on best practice for other team members.Skills:. Collaborative and comfortable working in the open and receiving critique. . Proactive and able to work both independently and as part of a team. . Strong influencing and communication skills with the ability to advocate successfully for users. . Proven experience in content design. . Familiar with the GOV.UK style guide and content design principles. . Experience working with government publishing tools or content management systems (CMS). . Excellent written and verbal communication skills. (English and Welsh) . Ability to analyse and understand complex information, presenting it in a clear and simplified manner. . Experience analysing user research to inform content design decisionsOutside IR35 - Welsh Speaking Content Designer - 3 months+ Travel to Newcastle is required twice per fortnightDamia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

UX Developer - AI-Driven Risk Cockpit (Front Office Trading)

We are seeking an experienced UX Developer to help transform a cutting-edge PoC into a market-ready MVP for a financial sector client’s next-generation Risk Cockpit.This platform will serve as a one-stop shop for traders, providing actionable risk and P&L insights with AI-powered intelligence and a seamless, high-performance user experience across desktop and mobile.What you should do:

Design & Development

Lead Front End development of the Risk Cockpit with a heavy emphasis on UX/UI for professional trading environments.

Build dynamic, AI-integrated interfaces that turn complex market data into actionable decisions.

Implement a Real Time Embedded chat assistant capable of contextual news delivery and natural-language queries

User Experience

Translate trader workflows into intuitive, high-speed, data-rich visualizations that explain P&L movements and risk spikes.

Ensure cross-platform consistency across desktop and mobile.

Collaboration

Work closely with product owners, data scientists, and trading desk stakeholders to refine requirements from PoC to MVP.

Integrate with Back End developers and AI/ML teams to deliver Real Time analytics and proactive alerts.

Required Skills & Experience

Technical

Strong expertise in modern Front End frameworks (React, Angular, or Vue) and Real Time data visualization libraries (eg, D3.js, Highcharts, Plotly).

Experience building high-performance, low-latency trading or risk platforms.

Knowledge of AI/ML integration into UI components (chatbots, natural language queries, predictive alerts) is a strong plus.

Domain

Background in Front Office risk, trading platforms, or spread-betting platforms is essential.

Familiarity with P&L drivers, market data, and risk metrics.

Demonstrated ability to create clean, actionable interfaces for complex data sets, focusing on speed, clarity, and trader decision-making.

Other

Excellent communication and stakeholder management skills.

Comfortable working in an agile, fast-moving environment from proof-of-concept to MVP.

Preferred Qualifications

Experience with Real Time messaging and streaming data (WebSockets, Kafka).

Exposure to financial APIs, market data feeds, or AI chat integrations.

Strong grasp of design systems and responsive design principles.

If you’re a freelance UX developer ready to take on a challenges in an innovative trading product, we’d love to hear from you!

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.Salary £50-55k, plus company benefits.About UsTriad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you’re valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you’ll be trusted, challenged, and empowered to grow.We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you’re passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you.

Glassdoor score of 4.7

96% of our staff would recommend Triad to a friend

100% CEO approval

See for yourself some of the work that makes us all so proud:

Helping law enforcement with secure intelligence systems that keep the UK safe

Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting

Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products

Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role SummaryDo you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences.Could you be Triad’s next “Rising Star of the Year?” Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.”Key Responsibilities:

User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency.

Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement.

Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints.

Journey Mapping - Define user journeys and identify opportunities for service improvement.

Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences.

Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions.

Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2).

Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions.

Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics.

Skills and Experience

Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements.

Experience conducting user research and translating insights into actionable service improvements.

Strong understanding of User-Centred Design (UCD) principles and methodologies.

Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq.

Familiarity with Agile and iterative development processes.

Knowledge of Government Digital Service (GDS) standards (desirable).

Experience designing services for users with accessibility requirements.

Qualifications & CertificationsA degree or equivalent qualification related to the area you work in - DesirableDue to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad’s Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:

Continuous Training & Development: Access to top-rated Udemy Business courses.

Work Environment: Collaborative, creative, and free from discrimination.

Benefits:

25 days of annual leave, plus bank holidays.

Matched pension contributions (5%).

Private healthcare with Bupa

Gym membership support or Lakeshore Fitness access.

Perkbox membership.

Cycle-to-work scheme.

Our Selection ProcessAfter applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:An interview with our Head of UX, including a career review and cultural fit assessment.A workshop and interview session with our principal consultantsWe aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.Other informationIf this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now!Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Fiori UI5 Developer - SC Cleared

6 Month initial contract

Fully remote

£580 to £610 per day - Inside IR35

SC Cleared role

Key Skills:

Proven experience in SAP Fiori/UI5 development and administration.

Strong hands-on experience with SAP ABAP

Proficiency in web technologies: HTML, JavaScript, and CSS.

Contractor will carry out the following role and responsibilities:

Collaborate with stakeholders to gather and analyse business requirements and translate them into technical specifications.

Design, develop, and maintain SAP Fiori/UI5 applications, ensuring alignment with user needs and business processes.

Define, document, and validate functional requirements and proposed solutions with clients.

Recommend and implement system enhancements and modifications where appropriate.

Support the development and integration of new software solutions in collaboration with SAP analysts and developers.

Assist users with process changes and continuous improvement initiatives.

Deliver internal knowledge transfer and training on SAP technologies

Experience Required:

Proven experience in SAP Fiori/UI5 development and administration.

Strong hands-on experience with SAP ABAP

Proficiency in web technologies: HTML, JavaScript, and CSS.

Content Designer (User-Centred) x3 - UK Wide

Content Designer X3 - UK Wide - with travel to client 1/2X a month£65-75,000 per annum + permanent benefitsCandidates must be eligible for SC Clearance.We’re looking for a 2 experienced Content Designers to help create clear, accessible, and impactful content that empowers users and supports the transformation of digital services. The services you’ll work on are often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference.What you’ll do

Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible.

Apply evidence-based approaches to content design, using insights from research and data to inform decisions.

Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience.

Develop content strategies that align with project goals and meet user needs.

Simplify complex policy or technical information into content that is easy to understand and act on.

Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback.

Engage with stakeholders to gather requirements, present content solutions, and secure buy-in.

Create inclusive content that adheres to GDS standards and accessibility guidelines.

Represent and defend content design decisions at different stages of the project life cycle.

Share best practice, mentor others, and contribute to the wider content and design community.

What we’re looking forYou’ll bring strong expertise in user-centred content design, ideally with experience working on government or public sector services. We’d like you to have:

Demonstrable experience delivering content on complex projects, from concept to final implementation.

A strong understanding of the GOV.UK service standard and GDS content design principles.

Experience collaborating with multidisciplinary teams to ensure content meets user needs.

Ability to use data and user insights to inform and improve content design.

A track record of creating inclusive, accessible content for diverse audiences.

Strong facilitation and communication skills to engage with stakeholders and present content solutions.

Experience developing content strategies and managing content across multiple channels.

Confidence in quality-assuring content and representing design decisions to stakeholders.

frog - Midweight Public Sector Service Designer - London

frog - Midweight Public Sector Service Designer - LondonReference Code: -en_GBContract Type: PermanentProfessional Communities: Creative & DesignWhy Join frogSince June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.What You’ll Be DoingThe Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You’ll collaboratively build cross-government services that are user-centred, equitable, sustainable and accessible, helping to identify and solve population scale problems, focussing on the design of services at scale.In frog we’re building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you’re not entirely sure how this works, talk to us! It’s the vanguard of design in government and we want you to be in it. You won’t be afraid to convince and show policy people a new way of working. You’re able to evangelise public policy design at all levels of government.An Overview Of The RoleAs a service designer, you’ll be an expert in:

Zooming out on the wider context, focus on policy outcomes and zoom in on what people need

Designing in a user-centred way, understanding user needs and advocating for people in the design process

Agile ways of working, working in multidisciplinary teams and being able to work to GDS standards are a hygiene factor

Working towards justice, equity and inclusion in the teams you work with and the services you help deliver

Working towards environmental sustainability of government and its services

Leading the design of services and supporting the wider organisational objectives and strategic priorities

Working with other specialists to design and create organisational, policy and financial structures that support service delivery of good services

Using reflective and critical thinking; challenging assumptions and asking questions; to support government to do better and deliver better services

Using evidence from research and data to inform design and management decisions, and use evidence to engage with senior stakeholders

Analysing failure within services and identify root causes for that failure; find opportunities for reducing complexity and reducing cost

Designing collaboratively and in the open, engaging stakeholders in the design process in a variety of ways, including workshops, design sprints and other co-design methods

Visualising and mapping services, sketch and prototype ideas

Guiding, supporting and mentoring other designers and colleagues

Educating colleagues in user-centred design and service design when necessary

Contributing to, and helping maintain and grow the design community, sharing patterns and approaches with others

What We Look ForA good fit for this role will bring many of the skills, experience, and attributes below

Previous experience working with Public Sector and proven experience with GDS

Comfort leading sessions with senior clients

Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve

Passion about helping to create an environment where people can do great work

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance Security Check Clearance To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility

Application InstructionsPlease ensure a link to your portfolio of work is included on your CV and any passwords required are included. Your portfolio should highlight your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.Need To KnowWe don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and PeppyCSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.About Capgemini InventCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.More information is at available at:

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