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Technical Account Management Jobs
Overview
Looking for top Technical Account Management jobs? Discover the latest openings tailored for Technical Account Managers on Haystack, your trusted IT job board. Whether you’re seeking roles in client relationship management, technical support, or strategic account growth, explore rewarding careers that bridge technology and customer success. Start your next Technical Account Management job search here and connect with leading tech employers today!
AVP - Crisis Management(Operational Resilience, Business Continuity, Crisis Simulation
Scope AT Limited
London
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

AVP - Crisis Management(Operational Resilience, Business Continuity, Crisis Simulation, Incident Management, Financial Market Infrastructure)

A leading global financial market infrastructure organisation is seeking an Assistant Vice President - Crisis Management to join its Enterprise Resilience function in London. This is a key role supporting the development and delivery of the organisation’s crisis management framework, ensuring the business can effectively anticipate, respond to, and recover from major operational, technology, and market disruptions.

You will work closely with senior stakeholders across the organisation, including executive leadership, while also engaging with external market participants and industry bodies. The position focuses on strengthening crisis preparedness through governance, scenario design, simulations, and resilience exercises within a highly regulated financial environment.

Key Responsibilities

  • Support the development and ongoing improvement of the Crisis Management framework, ensuring alignment with risk appetite and regulatory expectations.
  • Coordinate crisis governance activities, including steering committees, reporting, and board-level materials.
  • Design and deliver crisis simulations, war games, and tabletop exercises covering extreme but plausible disruption scenarios.
  • Maintain crisis documentation including playbooks, manuals, procedures, and training schedules.
  • Assist in the delivery of crisis management training across the organisation.
  • Collaborate with resilience, security, operations, and technology teams on enterprise resilience and operational testing.
  • Contribute to risk analysis and crisis readiness across projects, new services, and operational changes.
  • Support crisis response activities during live events when required.

Requirements

  • 5+ years’ experience in Crisis Management, Operational Resilience, Business Continuity, or Incident Management within a complex or regulated environment.
  • Experience working within structured crisis response frameworks including preparedness, response coordination, and post-incident reviews.
  • Strong experience designing or facilitating scenario-based simulations or resilience exercises.
  • Ability to communicate complex issues clearly to senior leadership and key stakeholders.
  • Proven ability to operate effectively under pressure and manage high-impact incidents.
  • Strong analytical and problem-solving skills with the ability to assess emerging threats and risks.

Desirable

  • Experience within financial services, payments, clearing, settlement, or financial market infrastructure environments.
  • Knowledge of operational resilience regulations and industry standards (eg, PFMI).
  • Certifications in Crisis Management, Business Continuity, Operational Resilience, or Risk Management.

This is an excellent opportunity to join a highly critical organisation at the centre of global financial markets, contributing to the resilience of systems supporting significant international financial flows.

Information Security Analyst
Hays Specialist Recruitment
Birmingham
Hybrid
Mid - Senior
£50,000 - £55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Sponsorship is not available for this position.Applicants must be UK Nationals or hold Settled Status and be fully eligible to obtain SC clearance.
You must hold a clean current driving licence as some travel may be required.

Information Security Analyst
Type: Permanent
Location: Hybrid (West Midlands) 3 Days on Site.

Overview
We are looking for a detail-oriented and proactive Information Security Compliance Analyst to join our team on a permanent basis.
This role is pivotal in supporting the development and continuous improvement of our global information security compliance program.
You will be responsible for ensuring that all corporate and subsidiary operations comply with internal security policies, regulatory requirements, and internationally recognised frameworks such as ISO27001, NIST, SOX, GDPR, CMMC, and others.

Key Responsibilities

  • Support the execution and enhancement of the global information security compliance program.
  • Conduct internal audits, third-party risk assessments, and due diligence reviews.
  • Ensure alignment with regulatory and industry standards including ISO27001, NIST, SOX, GDPR, SOC 2, HIPAA, CCPA, LGPD.
  • Collaborate with cross-functional teams across multiple jurisdictions to drive compliance initiatives.
  • Identify gaps in security controls and recommend corrective actions.
  • Maintain and update security policies, procedures, and documentation.
  • Monitor changes in global regulations and assess their impact on business operations.

Experience & Skills Required

  • Proven experience in information security compliance, risk management, and audit.
  • Strong understanding of international regulatory frameworks and standards.

Hands-on experience with:

  • ISO27001 audits and implementation
  • GDPR compliance
  • NIST cybersecurity framework
  • SOX, SOC 2, HIPAA, CCPA, LGPD
  • Ability to interpret complex regulatory requirements and translate them into actionable controls.
  • Excellent communication and stakeholder engagement skills.
  • Strong analytical and problem-solving capabilities.

What We Offer

  • Competitive salary and benefits package
  • Flexible hybrid working model
  • Opportunities for professional development and certification
  • Collaborative and inclusive work environment

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Technical Event Production Engineer
Unified Support
Luton
Hybrid
Mid - Senior
£50,000 - £60,000
RECENTLY POSTED

We are recruiting for a Technical Event Production Engineer with current Tricaster Professional or Expert certification to deliver live event planning & production, remote production & filming services for a medical science client’s internal communication. The object of this role is to provide high-level media to our client in various forms, utilising a state-of-the-art broadcast studio and software editing packages. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such matters. Flexibility in working hours is essential, especially when working to client deadlines, which may require shifts to extend into the evening. Playing a key part in media production in relation to the client’s internal communication from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event production and editing execution. The Technical Event Production Engineer will also play a key role in supporting a wider team of events engineers within the EMEA region and would be expected to offer support and training to the wider AV Team. Reinforcement of the AV Team’s Events Technicians forms part of the requirements for this role. Partner with the Event Innovation SME to identify, evaluate, and pilot new event features and tools that enhance the overall attendee experience.

This is a full-time role, attracting a salary of £60k, which for the right candidate is negotiable.

Driving will be necessary, as well as flexibility due to the demands of the clients’ events.

The role is multi-faceted - primarily the operation of Tricaster events for our client, and this is where the emphasis of the role is. Candidates must be Tricaster certified and have strong experience in Tricaster operation.

A typical week will be 2-3 days in the Luton office, operating and preparing equipment for events. Regular visits to the Cambridge site, at least weekly, will be expected, plus frequent European travel – there is no scope for working from home. Luton will be the home site; any travel elsewhere can be expensed, less regular commute miles. Travel and overnights all paid for with subsistence expensed.

Role and Responsibilities

Operation of broadcast systems (currently Tricaster) and delivering Tricaster events to a corporate client

Knowledge and experience of vision mixers (Barco Event Master & BlackMagic hardware) and related event delivery

Knowledge and experience of NDI Tools, hardware, and related event delivery

Working alongside the client-side Technical Event Production Manager

Flexibility for extended and ad-hoc events for executive and senior executive level clients

Consultation on event planning

Consultation on studio design

Guide the end user on the best way to attain the end product based on their technical requirements.

Customer Service experience to ensure the best final product

Event space upkeep/maintenance

Livestreaming high-profile global events

Supporting hybrid style events from the studio (Integrating the studio with VC platforms (Zoom, Ms Teams, etc)

Mentoring the onsite events team within the region; upskilling and knowledge transfer for the wider events team on delivering the standard we expect, including practical recommendations (e.g., optimizing Barco event delivery, playbooks, and checklists).

Technical Skill Requirements

Must have a strong knowledge of VizRT Tricaster Software and Hardware

In-depth knowledge of Barco Event Master hardware is desirable

A good understanding of vision mixers, mix effect buses, upstream keys, downstream keys, chroma keying, macros, and how they can be utilised to best achieve the event owners’ desired outcome.

Highly skilled in client management, event scheduling, and resource management

Experienced in video recording and editing (Premiere Pro, Black Magic, AVID, Final Cut Pro)

Experienced in live sound and audio recording

Experienced in Live Event Streaming with knowledge of all streaming protocols, including RTMP, SRT & WebRTC

Experienced in live content management

Experienced in Audio & Video networking (NDI, Dante, Blu link).

Experienced in Video switchers (Ross, Grassvalley, Barco, Analog Way, Extron).

Experienced in projector setup, diagnostics, and maintenance.

Working knowledge of video matrices, scalers (Crestron, Extron, Kramer), and HDBaseT extenders (Crestron, Extron, Kramer, Lightware). • Knowledge of DSP systems and troubleshooting (Q-SYS, BIAMP, Shure

Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc) and use of AV bridges and interfaces

Good IT knowledge

Knowledge of lighting and related systems

Education/Certifications:

Preferences will be given to those applicants possessing any of the following:

Tricaster Professional certification

Degree or relevant experience in Broadcast Engineering, Broadcast Production, Event Production

Client relations-related training/certifications.

AVIXA CTS-related certifications

Audio Consoles and Live Sound (Yamaha, SSL Live, DiGiCo)

NLE software certifications (Adobe, AVID, Davinci, Final Cut Pro)

Audio DSP-related certifications

Crestron-related certifications

QSC-related certifications

Networking/IT-related certifications

Training will be given on-site whilst onboarding

IT Programme Manager
Complii
Multiple locations
Remote or hybrid
Senior - Leader
Private salary
RECENTLY POSTED

At Complii, we are on the lookout for an IT Programme Manager to play a key role in delivering technology initiatives that support the continued growth and integration of our business. This role focuses on leading critical software implementations, system integrations, and supporting the onboarding of newly acquired companies into our core technology platforms.

If you enjoy managing complex technology projects, bringing structure to multi-stakeholder programmes, and ensuring systems are implemented in a consistent and scalable way, this is a role where your impact will be felt quickly and meaningfully.

You will play a critical role in leading projects that bring businesses onto our core platforms, ensuring systems, processes, and data align with our integrated technology landscape. From day one, the priority is delivering projects effectively, supporting business transformation, and ensuring the organisation can confidently scale through a stable and well-governed systems environment.

What you receive for joining us

We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value clarity, technical judgement, and delivery.

Here is a look at some of the things you will be doing

  • Leading end-to-end delivery of technology projects, including software implementations, platform enhancements, and technical integration initiatives across the group
  • Managing the onboarding of newly acquired businesses onto core systems such as HubSpot, SimPro, and Sage Intacct, ensuring consistent processes, data alignment, and system architecture
  • Working closely with the Transformation team, IT specialists, vendors, and business stakeholders to coordinate project activities and ensure successful delivery
  • Maintaining strong governance across projects, including project plans, risk management, reporting, and ensuring delivery aligns with enterprise technology standards

Can you show experience in some of these areas

  • Strong experience managing IT or technology projects, particularly software implementations or system integration programmes across multiple platforms
  • Experience coordinating projects within integrated cloud-based environments such as CRM, ERP, job-management, or finance systems
  • A structured and delivery-focused approach, with the ability to manage stakeholders, facilitate workshops, and drive projects forward in complex environments
  • Excellent communication and organisational skills, with the ability to manage multiple projects while maintaining clear governance and reporting

If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you.

Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a modern technology landscape, supporting business transformation and helping deliver the systems that underpin our continued growth.

Internal IT Audit Manager
MCS Group
Belfast
Hybrid
Senior - Leader
£80,000
TECH-AGNOSTIC ROLE

IT Internal Audit Manager
Belfast, Northern Ireland (Hybrid)

Are you an experienced IT audit leader ready to shape the future of technology-enabled assurance? We’re looking for a confident, forward-thinking IT Internal Audit Manager to lead our IT SOX programme, act as the team’s IT subject matter expert, and drive innovation through automation and AI.

This is a pivotal leadership role with real influence across Technology and Finance.

About the Role

You’ll serve as the Internal Audit team’s SME for IT processes and controls, owning the quality, scope, and delivery of our IT SOX programme. Alongside leading assurance activity, you’ll champion audit technology innovation-embedding practical AI and automation solutions that elevate both efficiency and insight.

You’ll combine deep technical expertise with strong stakeholder engagement and the ability to lead complex, multi-stream work independently.

What You’ll Do

Primary Focus: IT SOX Leadership

  • Partner with IT and business leaders to understand system landscapes, risk profiles, and change initiatives (new applications, integrations, enhancements).
  • Own IT risk assessments and scoping across ITGCs and key application controls.
  • Project manage and review end-to-end testing of design and operating effectiveness for ITGCs, application controls, and key reports.
  • Coordinate IT walkthroughs, review narratives/flowcharts, assess control design, and define evidence and sampling strategies.
  • Review and sign off test plans and workpapers, ensuring quality and consistency.
  • Oversee deficiency evaluation, aggregation, and remediation tracking-aligning conclusions with external audit where appropriate.
  • Act as the IT SME within Internal Audit-coaching seniors and associates while continuously enhancing methodology and audit technology.

Additional Focus: Advisory & Tech Innovation

  • Lead selected IT advisory engagements (e.g., pre-implementation reviews, data migration assurance, IT governance, access management, cyber-adjacent control readiness).
  • Identify and deliver Internal Audit tech innovation initiatives-data analytics, automation, AI-assisted testing and documentation.
  • Champion adoption of new tools, train the team, and embed scalable, modern ways of working.

What You’ll Bring

Essential

  • 7+ years’ experience in IT audit/assurance with strong SOX expertise across ITGCs, automated/application controls, and reporting controls.
  • Professional certification (CISA, CIA, ACA/ACCA or equivalent).
  • Deep understanding of risk and control frameworks (e.g., COSO, COBIT, NIST) and professional standards (IIA, PCAOB).
  • Proven ability to review and sign off high-quality IT control testing.
  • Strong stakeholder management skills across IT and Finance leadership.
  • Ability to independently manage complex, multi-stakeholder projects from planning through reporting.
  • Strong grasp of modern enterprise IT (ERP, cloud platforms, IAM, change management, integrations and reporting).
  • Clear, concise writing skills-and the ability to coach others to the same standard.

Desirable

  • Experience introducing audit analytics or automation (scripts, bots, AI-assisted documentation or anomaly detection).
  • Exposure to major ERP systems (e.g., SAP or Oracle) and associated control frameworks.
  • AuditBoard experience.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or .

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Skills:
IT Auditor IT Audit SOX Infosec Auditor Information Security Internal Audit Manager

Benefits:
Hybrid Progression Bonus

Entry-Level Ethical Hacker
Newto Training
UK
Fully remote
Graduate - Junior
£25,000 - £50,000

Are you ready to start an ethical hacking career?

The demand for newly trained and qualified cyber security professionals has never been greater, offering excellent opportunities for growth and a wide range of benefits.

Companies across the globe are working to protect themselves from the increasing threat of cyber attacks. We help you develop the skills required through four globally recognised qualifications, real-world project work, and practical training—so you can be fully prepared to launch your new career in cyber security, backed by our job guarantee upon completion.

Newto Training can support you at any stage of your career journey, whether you’re new to the industry or looking to transition your existing skills. This Ethical Hacker course is designed to get you job-ready.

Within our Ethical Hacker Career Programme, you will receive:

  • 100+ hours of live, instructor-led online training
  • 4 globally recognised certifications:
  • Microsoft Azure Fundamentals
  • Certified Cybersecurity Technician (CTT)
  • Certified Ethical Hacker (CEH)
  • Forescout FSCA (exam resit included)
  • Real-world project work to prepare you for employment
  • Job support through our partner companies to help you secure a role in the IT industry

Course Details:

  • Cost: £3,495 or £291.25 per month
  • Job Guarantee: We guarantee you will be offered a job upon completion, or we will refund 100% of your course fees

No prior industry experience is required. No matter your background, previous studies, or work history—if you have the soft skills (such as communication and passion), we can help you launch the career you want.

Click “Apply Now” to begin your new cyber security career!

Trainee Cyber-Security Engineer
Newto Training
UK
Fully remote
Graduate - Junior
£25,000 - £78,000

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility?

Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.

You’ll gain four globally recognised certifications – Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+ and Forescout FSCA – along with over 100 hours of live, instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments.

We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course.

Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees.

What you’ll get:

  • 4x industry-recognised certifications
  • 100+ hours of live online training
  • Real-world project work to add to your CV
  • Job guarantee on completion – or we refund your course fees

Course cost: £2,795. Or £232.91 per month.

You don’t need previous technical experience – just strong communication skills, curiosity, and the motivation to learn.

If you’re ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step.

Interested to start your Cyber Security journey?

Click below.

EDM Application Engineer
Recruit Engineering
Coventry
In office
Mid - Senior
£40,000 - £45,000

EDM Applications Engineer

Location: Coventry-based with UK & European travel

Salary: Competitive + Company Car + Healthcare + Pension

A leading UK-based engineering solutions provider for high-end machine tools is expanding its team and seeking an EDM Applications Engineer. This company specialises in delivering fully engineered solutions for both conventional and Electrical Discharge Machining (EDM) applications, from stand-alone machines to fully automated manufacturing cells.

About the Role

This role combines technical expertise, customer engagement, and hands-on project execution. You will deliver tailored customer training on EDM platforms, support pre-sales activity, and manage the full delivery of turnkey engineering packages.

Key Responsibilities

  • Deliver in-depth customer training courses covering EDM machine operation, programming, and maintenance
  • Contribute to pre-sales support through component test cuts, cycle time estimations, and fixture planning
  • Develop machining strategies and create CNC programs (ISO and CAM-based)
  • Manage prove-out, First Article Inspection (FAI), and Acceptance Criteria on customer sites
  • Work independently or as part of a team to deliver high-value engineering solutions
  • Travel throughout the UK and Europe to oversee turnkey project implementation

Ideal Candidate Profile

  • Minimum of 4 years’ experience in an EDM machine tool environment (Wire EDM, Sink EDM, or Fast Hole Drilling)
  • Strong understanding of ISO NC programming
  • Hands-on background as a Production Engineer or CNC Machine Tool Setter/Operator
  • Exposure to CAM software for program generation and simulation (advantageous)
  • High level of self-motivation, organisation, and effective time management
  • Excellent verbal and written communication skills

What s on Offer

  • Work with cutting-edge manufacturing technology
  • Dynamic, varied role with international travel
  • Competitive salary
  • Company car, healthcare, and pension scheme

This is a fantastic opportunity for a technically driven professional with EDM experience looking to step into a customer-focused, high-impact applications role.

Apply now to be part of a forward-thinking team at the forefront of machining technology.

Data Protection Notice: By applying for this position, you consent to Recruit Engineering processing and storing your personal data, including your CV, contact details, and any other relevant information, for the purpose of providing work-finding services. This consent includes forwarding your details to our clients and storing your information on our recruitment software database. Your consent will last for two years, and you can withdraw it at any time by contacting us in writing or via email.

Business Development Manager
Aspion
Not Specified
Fully remote
Mid - Senior
£50,000 - £60,000
TECH-AGNOSTIC ROLE

Business Development Manager Packaging Automation / Pack Bench Solutions
UK National Role (Home-Based with Travel)
£50,000 £60,000 Basic + Bonus + Company Car / Allowance

A global manufacturer of protective packaging and packaging automation solutions is seeking a Business Development Manager to drive new business across the UK. The role focuses on helping organisations improve packing efficiency, reduce damage rates, and optimise fulfilment operations through automated pack bench systems and protective packaging technology.

The Role

This is a new business-focused, consultative sales role targeting organisations operating high-volume packing, fulfilment, and distribution environments, including e-commerce fulfilment operations, 3PL/logistics providers, distribution centres, and manufacturing businesses.

Responsibilities include:

  • Developing new business opportunities across the UK for pack bench and packaging automation solutions
  • Targeting e-commerce fulfilment centres, 3PL providers, distribution centres, and manufacturers
  • Conducting site visits to assess packing processes and recommend automation improvements
  • Designing pack bench layouts and packaging automation solutions with support from technical teams
  • Building relationships with Operations Directors, Engineering Managers, Warehouse Managers, and Procurement teams
  • Managing the full sales cycle from prospecting through to proposal and close

About You

  • Proven B2B business development experience
  • Experience selling pack bench systems, automation, or warehouse packing equipment or a strong understanding of fulfilment, distribution, or packing operations
  • Experience within protective packaging, warehouse automation, logistics, or manufacturing environments would be advantageous.
  • Can be based anywhere across the UK

Package

  • £50,000 £60,000 basic salary
  • Bonus / commission structure
  • Company car or car allowance
  • Pension and benefits
  • National role with significant autonomy and growth opportunity

Ready to take your packaging automation sales career to a national level?

Apply now and drive real business impact across the UK.

Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Multiple locations
Remote or hybrid
Graduate
Private salary
TECH-AGNOSTIC ROLE

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

IT Business Continuity Consultant
Hays Specialist Recruitment
London
Hybrid
Mid - Senior
£525/day
TECH-AGNOSTIC ROLE

IT Business Continuity Manager

Up to £525 per day - Inside IR35

Hybrid

6 months

My client is an instantly recognisable consultancy who urgently require a Business Continuity & Disaster Recovery Consultant to join a business-critical programme.

Key Requirements:

  • Proven experience delivering IT Business Continuity and Disaster Recovery (BCDR) programs in large enterprise environments.
  • Active SC Clearance.
  • Strong facilitation skills for Business Impact Analysis (BIA) workshops and dependency mapping.
  • Knowledge of service-led continuity planning and hands-on experience creating practical runbooks.
  • Understanding of regulatory and business requirements for Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
  • Excellent communication skills with the ability to produce clear, actionable documentation for both technical and non-technical stakeholders.

Nice to have:

  • Immediate availability.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Trainee Cyber Security Analyst
AD WARRIOR
Multiple locations
Fully remote
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

Trainee Cyber Security Analyst - No Experience Needed
Launch your career in IT & Cyber Security - starting today.

Looking for a career change? Currently employed but want something more secure and future-focused? Or maybe you’re between roles and ready for a fresh start?

Train online at your own pace and begin your journey into IT and Cyber Security in as little as 1-3 months.

Please note this is a training course and fees apply.
Job guaranteed - complete the programme and get a job or your money back.
Our candidates earn £30,000-£40,000.

Why Cyber Security?

Cybercrime is rising every year, and businesses of all sizes urgently need skilled professionals to protect their systems, networks, and data.

Cyber Security isn’t just a job - it’s a long-term, resilient career.

How It Works

Step 1 - Accredited Online Training

Start with globally recognised certifications from CompTIA, the industry leader in IT and Cyber Security training.

  • CompTIA A+ (Core1 & Core2)
  • CompTIA Network+
  • CompTIA Security+

These globally recognised certifications are the most requested qualifications for IT roles and provide the technical foundation required to progress into Cyber Security.

Step 2 - Practical Hands-On Labs

Cyber Security is practical. You’ll gain real-world experience through lab simulations that allow you to practise:

  • Configuring networks
  • Troubleshooting systems
  • Identifying vulnerabilities
  • Implementing security measures

This hands-on experience gives you the confidence employers look for in IT professionals.

Step 3 - IT Technician Placement (£30K-£40K)

We work with you to secure your first role as an IT Technician, IT Support Analyst, or Helpdesk Engineer.

While gaining real industry experience, you’ll unlock your second phase of training, including:

  • CompTIA Security+
  • Optional pathways such as Certified Ethical Hacker (CEH)

After 2+ years of experience, you’ll be positioned to move into higher-paying Cyber Security roles with average starting salaries from £45,000+.

We Get You Hired

Our programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.

Complete the programme, follow the process, and if you don’t land a job, you get your money back.

“I started with no IT experience. Within months I was working in a Helpdesk role and now I’m progressing into Cyber Security. The structure and support were incredible.”

What You Get

  • 100% online, self-paced training
  • Accredited, globally recognised certifications
  • Hands-on practical lab experience
  • 1-to-1 tutor and recruitment support
  • Structured pathway into Cyber Security
  • Job guarantee - get a job or your money back

Ready to Start?

If you’re analytical, motivated, and ready to protect organisations from cyber threats, we’ll help you turn that ambition into a secure and rewarding career.

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Mechanical / Structural Applications Engineer
Lord Search & Selection
Saint Helens
Hybrid
Mid - Senior
£40,000 - £45,000
TECH-AGNOSTIC ROLE

Salary: 40,000- 45,000 basic + bonus
Location: Haydock, Lancashire (near M6)
Hours: 8:30am - 5:00pm
Working Pattern: 1 day per week WFH

Position Summary

Based at the Haydock office, this role is responsible for providing technical support to customers and the sales team by troubleshooting issues and advising on the most suitable product solutions for a wide range of mechanical and structural applications.

The position also involves inspecting finished products, conducting client visits, supporting system design work, and preparing technical proposals.

Key Duties & Responsibilities

  • Provide technical support to customers and the sales team via phone and email.
  • Communicate with contractors, consultants, and end users to help specify the most appropriate product for their application.
  • Collaborate with internal teams including outside sales, inside sales, manufacturing, marketing, and engineering.
  • Attend and support industry trade shows and conferences when required.
  • Deliver technical presentations to colleagues, consultants, and architects.
  • Support product installation and maintenance at customer facilities when necessary.
  • Inspect manufactured products against drawings and technical specifications.
  • Assist the quality department with day-to-day activities and product compliance.

Required Skills & Experience

  • Ideally a Bachelor’s degree in Mechanical Engineering, Electromechanical Engineering, Systems Engineering, or a related engineering discipline.
  • Minimum of 5 years’ experience in an engineering role.
  • Experience supporting technical products or engineered solutions.
  • AutoCAD experience would be advantageous.
  • Strong problem-solving skills and a genuine desire to support customers with technical queries.
  • Ability to review contract drawings, plans, and specifications.
  • Experience collaborating with customers, vendors, and cross-functional internal teams.
  • Flexibility to travel when required.

To apply:
To apply in confidence and to initiate an informal discussion, please submit a full CV detailing your current remuneration package and availability quoting job reference 10308.

Technical Support Engineer
Booth Welsh Ltd
Bridgwater
In office
Junior - Mid
£30/hour - £40/hour

Knowledge, Skills, Qualifications & Experience

Knowledge & Skills

Essential

You will have good communication and presentation skills, being able to liaise with a variety of stakeholders across the wider business at various management levels from mid management up to director level.

You will need to:

  • Have a growth mindset
  • Be resilient, adaptable and have a willingness to learn and develop
  • Understand an individual level of knowledge and where to receive guidance
  • Be able to work and act autonomously
  • Be pragmatic and practical in your approach to developing solutions
  • Be able to demonstrate an ability to resolve straightforward issues of low complexity/risk in own technical discipline/area autonomously
  • Be a competent user of Microsoft software

Qualifications & Experience

Essential

  • Degree (or equivalent) in Engineering or other Science
  • Demonstrable evidence of problem solving and stakeholder management
  • Strong communication skills in English

Desirable

  • Previous experience working in the Nuclear Industry
  • Experience of working on a construction site
  • Working in engineering design
  • EPR building, plant and system knowledge
  • Safety Case Knowledge and previous experience of Nuclear Safety Categorisations

Day-to-day whilst working in the wider organisation:

  • Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders.
  • Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
  • Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
  • Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions.
  • Collate and synthesise technical information from multiple sources to support standardisation and issue resolution.
  • Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.
  • Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting.
  • Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively.
  • Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery.
  • Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team.
  • Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure.
  • Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.
IT Security Placement Programme
Cyber Security Jobs at ITOL Recruit
Newport
Fully remote
Graduate
Private salary
TECH-AGNOSTIC ROLE

IT Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and IT Security training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. IT Security Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying IT Security roles. Our recruitment support team specialises in the IT and Cybersecurity space. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Cloud Solutions Engineer
GET STAFFED ONLINE RECRUITMENT LIMITED
Yorkshire
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Location: Leeds - Hybrid

Employment Type: Full Time

Salary: Competitive + benefits

About Our Client

Our client is an award-winning Google Cloud Premier Partner. They are dedicated to accelerating digital transformation for enterprise clients across the UK and globally. They embrace a culture where taking responsibility is at the forefront of everything they do, empowering each team member to take pride in their work, own their actions, and contribute to their collective success. By joining them, you’ll be entering an environment specifically designed to help you grow into a leading consultative voice for their customers.

About the Role

Are you ready to bridge the gap between business strategy and Google Cloud Technology? Our client is looking for an ambitious Cloud Solutions Engineer to be the delivery engine behind their ‘AI Navigator’ solution. In this role, you will lead consultancy engagements, helping their customers move from AI curiosity to a concrete, high-value roadmap.

You will be supported directly by the AI Innovation Lead for strategy and the Professional Services team for technical execution. When you aren’t delivering AI Navigators, you will operate as a crucial technical pre-sales resource, supporting their commercial team with discovery calls, value assessments, and product demonstrations across the wider Google Cloud stack.

What You’ll Do

  • Partner with Account Executives to deeply understand customer IT landscapes, pain points, and business drivers.
  • Act as the face of consultancy engagements by interviewing stakeholders and crafting prioritised, strategic business cases.
  • Lead AI discovery through use-case driven interviews and executive overview sessions.
  • Translate qualitative pain points into compelling quantitative business cases highlighting ROI, time savings, and efficiency gains.
  • Map customer requirements to specific Google Cloud capabilities, such as Vertex AI, Gemini, and BigQuery.
  • Perform confident, high-level demonstrations of Google Cloud products to spark customer excitement.
  • Work in partnership with the Professional Services team to validate that proposed AI use cases are technically viable.

What They Are Looking For

  • A proven track record in a customer-facing technical role.
  • A strong foundational understanding of the Google Cloud Platform (GCP) ecosystem.
  • Comfort discussing how data, infrastructure, and AI services interact within GCP.
  • Exceptional presentation and communication skills, with the ability to distil concepts into compelling narratives.
  • An inherent ability to build trust quickly with both technical and non-technical business leaders.
  • Desirable: Google Cloud Digital Leader and Generative AI Leader certifications.
  • Bonus: The ability to configure light technical demos or prototypes using low-code/no-code tools like Vertex AI Agent Builder.

Why Join Our Client? They offer a culture where taking responsibility is at the forefront, and they support your work-life balance with freedom, flexibility, and trust. Their benefits include:

  • A flexible hybrid model working two days per week in their Leeds office.
  • 25 days holiday, plus bank holidays.
  • Private health insurance with BUPA.
  • A Personal Development Plan, along with course funding.
  • A free Deliveroo lunch one day per week when in the office.
  • Regular social and well-being events, including free fitness classes.
Technical Onboarding Engineer
GreensafeIT
Droitwich
In office
Junior - Mid
£35,000 - £40,000

Location: Droitwich

Salary: £35,000 - £40,000 per annum

Hours: Full-time, Mon-Fri working hours 37.5 hour a week contract

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed.

Key Responsibilities:

  • Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process.
  • Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments.
  • Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties.
  • Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery.
  • Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure.
  • Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures.
  • Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards.
  • Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete.
  • Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required.
  • Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities.

Competencies & Behaviours:

  • Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure.
  • Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration.
  • Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments.
  • Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging.
  • Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls.
  • Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks.
  • Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling.
  • Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded.
  • Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams.
  • Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus.

Benefits:

  • Staff discount online store
  • Company events
  • Refer a friend Scheme - £150+
  • On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for GreensafeIT, please do not hesitate to apply.

IT Analyst
Morson Edge
Not Specified
Hybrid
Mid - Senior
£300/day - £350/day
TECH-AGNOSTIC ROLE

IT HRIS Analyst/SAP HR (Contract)

Contract Length: 6 months
Rate: £350 per day (Inside IR35)
Location: Midlands preferred. Travel required 1 day per week and occasional travel to other sites as needed.

Overview

Our client is seeking an experienced IT HRIS Analyst with strong exposure to SAP HR, Payroll, and Time & Attendance systems. The successful candidate will act as the IT representative across HR systems initiatives, supporting testing, integrations, documentation management, and system ownership across multiple HR platforms.

Experience with SmartRecruiters would be highly desirable.

Key Responsibilities

HRIS & SAP Support

  • Provide IT support across HRIS platforms, particularly SAP HR, Payroll, and Time & Attendance.
  • Support Employee Central Payroll (ECP) activities including unit testing.
  • Assist with Time Off IT1 workbook analysis and related analyst tasks.

Integrations & Systems

  • Provide integration support and backup for HR systems integrations.
  • Ensure smooth data flow between HR platforms and other enterprise systems.
  • Improve visibility and governance of HR as a master data source from an IT perspective.

Platform Ownership/IT Leadership

Act as IT Lead for several HR-related platforms including:

  • SmartRecruiters
  • ESM (Enterprise Service Management)
  • Document Management systems

Stakeholder Engagement

  • Represent IT in HR system workshops and meetings.
  • Work closely with HR, IT teams, and external vendors to support HR system initiatives.
  • Support and improve processes such as KDD approvals, ensuring appropriate IT involvement and governance.

Documentation & Governance

  • Lead IT documentation management for HR systems.
  • Ensure proper documentation, testing records, and change processes are maintained.

Skills & Experience Required

  • Strong experience with SAP HR, particularly Payroll and Time & Attendance.
  • Experience working in an HRIS/HR IT environment.
  • Knowledge of Employee Central Payroll (ECP) and HR system testing processes.
  • Experience supporting system integrations.
  • Strong stakeholder management and ability to represent IT in cross-functional meetings.

Desirable Experience

  • Experience with SmartRecruiters.
  • Experience with Enterprise Service Management (ESM) platforms.
  • Experience in large enterprise or multi-site organisations.

Working Arrangement

  • Midlands-based candidates preferred.
  • Travel to site once per week, with occasional travel to other sites as required.
Data Risk & Controls Manager
Talent Smart
Yorkshire
Hybrid
Senior - Leader
£600/day - £700/day
TECH-AGNOSTIC ROLE

Sheffield or Birmingham Hybrid (3-days onsite)

We’re partnering with a leading financial services client who are looking for a Data Risk & Controls Manager to join their global team responsible for strengthening data risk governance and control frameworks across the organisation. This is an initial 8-month contract inside IR35.

The Role

This position plays a key role in ensuring that global data control frameworks align with UK regulatory requirements, acting as the UK representative within an international team. You will support risk and control owners, challenge existing risk assessments, and drive continuous improvement across the organisation’s data control environment.

Key Responsibilities

  • Act as the UK representative within a global data risk and controls team
  • Support risk and control owners in strengthening control frameworks
  • Develop and drive action plans to address control gaps
  • Assess the effectiveness and sustainability of data controls
  • Challenge whether risks have been appropriately identified and mitigated
  • Influence improvements and next steps across the control environment
  • Confidently engage with senior stakeholders and leadership
  • Provide constructive challenge within governance and risk discussions

Focus Areas:

  • Data privacy
  • Data storage and retention
  • Data usage and governance
  • Metadata management
  • Data movement between applications

Requirements:

  • 5+ years of experience within financial services and in operational risk, non-financial risk, or data risk.
  • Hands-on experience with data control frameworks (1st, 2nd or 3rd Line of Defence)
  • Strong knowledge of data privacy and regulatory requirements (UK experience beneficial)
  • Experience working across Data, IT, Risk, or Audit functions
  • Proven ability to influence, challenge and engage stakeholders
  • Experience identifying control gaps and driving process improvements
  • Ability to present complex issues clearly to senior non-technical stakeholders
  • Experience working within financial services or another highly regulated industry preferred
  • Exposure to automation initiatives is advantageous
  • Experience engaging with regulatory bodies is beneficial
  • Relevant industry certifications are a plus

More details available on successful application.

1st Line Application Support Operator
IntaPeople
South Glamorgan
Hybrid
Junior - Mid
£21/hour
TECH-AGNOSTIC ROLE

1st/2nd Line Application Support Operator
Location: Cardiff (office based initally then 3 days p/week from home)
Hours: 35 hours per week

£21.25 p/h (paid through an umbrella company)

We re looking for someone to join an IT team supporting a range of core business systems used across the organisation.

This role sits within the IT and Digital function and focuses on providing first line support for key internal systems, including platforms built on the Microsoft Power Platform, Dynamics 365, HR systems and other critical applications. You ll be the first point of contact for users, helping resolve issues, answering queries and making sure problems are logged and managed properly through the service desk.

You ll work closely with internal IT teams and external suppliers to make sure issues are understood and resolved quickly, while keeping users updated along the way.

What you ll be doing

  • Providing 1st line support for internal users across core business systems
  • Logging, managing and resolving incidents through the service desk
  • Troubleshooting system and user issues and providing guidance where needed
  • Escalating more complex problems to specialist teams while retaining ownership
  • Setting up new users across supported systems
  • Working with external suppliers where issues require third-party support
  • Supporting testing of fixes and system updates
  • Keeping documentation and system records up to date
  • Assisting with system improvements and IT projects when required

What we re looking for

  • Experience providing IT or application support in a service desk or support environment
  • Strong troubleshooting and problem solving skills
  • Good understanding of business systems and user support processes
  • Ability to manage incidents and prioritise effectively
  • Comfortable working with both technical teams and non-technical users
  • A customer focused approach with strong communication skills

This is a good opportunity for someone who enjoys solving problems, working with a variety of systems and supporting users across a busy organisation.

ServiceNow HR Transformation Consultant To £75k + bonus
Akkodis
Not Specified
Hybrid
Mid - Senior
£75,000
TECH-AGNOSTIC ROLE

Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus

If you enjoy getting stuck into transforming how HR actually works - not just tweaking systems, but redesigning processes, improving employee experience, and using technology to make HR genuinely better - this could be a great move.

I’m working with a growing consultancy that’s expanding its HR transformation practice, and they’re looking for a Senior Consultant with strong ServiceNow HRSD experience to help deliver large-scale change programmes for enterprise organisations.

In this role, you’ll be working with HR and business leaders to rethink how HR services are delivered in a world where employee experience, automation and digital self-service are becoming the norm. A big part of the role involves understanding how HR operates today, challenging where things could be better, and helping design future-state HR services powered by ServiceNow.

You’ll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. From there, you’ll help translate those ideas into practical solutions - working closely with delivery teams to bring the transformation to life.

This isn’t a pure technical build role. It’s about sitting at the intersection of HR, technology and transformation, helping organisations modernise how HR services are designed and delivered.

What you’ll bring:

  • Experience delivering HR transformation or HR service improvement programmes
  • Strong understanding of ServiceNow HRSD and how it enables HR services (case management, lifecycle events, employee journeys)
  • Experience engaging with stakeholders and running workshops or discovery sessions
  • Ability to translate business requirements into ServiceNow-enabled solutions
  • Experience working in consulting or large-scale transformation environments is a plus
  • Interest in how automation, AI and digital workflows are reshaping HR operations

This is a great opportunity for someone who already knows ServiceNow HRSD but wants to spend more time on strategy, design and transformation rather than just configuration.

The team has built a reputation for delivering high-impact HR programmes, while still maintaining a genuinely supportive and flexible culture. Hybrid working is the norm, and there’s plenty of opportunity to grow within the HR and ServiceNow practice as it continues to expand.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Frequently asked questions
A Technical Account Manager (TAM) acts as a bridge between a company and its clients, providing technical guidance, support, and ensuring successful integration and use of the company’s products or services.
Key skills include strong technical knowledge, excellent communication, problem-solving abilities, project management, customer relationship management, and an understanding of the industry relevant to the product or service.
Yes, most Technical Account Management roles require a solid technical background, often in IT, software engineering, or related fields, to effectively address client technical issues and communicate complex concepts.
Technical Account Managers are in demand across a variety of industries including IT services, software development, cloud computing, telecommunications, and hardware manufacturing.
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