1st Line Support Engineer We are a leading provider of IT, Cloud and Unified communications solutions, committed to delivering top-tier IT support and solutions to a diverse range of businesses. Located in the heart of London, we are proud to be only moments away from our clients, offering a vibrant and dynamic work environment. It’s an exciting stage in our growth and we’re seeking a highly motivated 1st Line IT Support Engineer who shares our values to join our dynamic service desk team. This is an exciting opportunity to be part of a company offering excellent career development opportunities and exposure to the latest technologies. The right applicant will be given training to enable them to grow and thrive in this role. Salary: £30,000 - £33,000 DOE + Benefits Location: London EC1A Office: 5 Days per week office based. ABOUT THE ROLE As a 1st Line Support Engineer, you will play a crucial role in our growth by being the first point of contact for our clients, providing technical assistance and ensuring the smooth operation of their IT systems. This role requires excellent customer service skills, a keen eye for problem- solving, and a proactive approach to IT support. Your duties will include: \* Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. \* Escalate more complex technical issues to 2nd and 3rd line support teams where necessary. \* Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. \* Log and manage tickets within the service management system, ensuring all information is accurately recorded. \* Monitoring systems, performing repairs, upgrades, installations and other routine tasks. \* Assist with setting up and configuring new devices, user accounts, and software applications. \* Being the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. \* Follow ITIL best practices and contribute to continuous improvement initiatives. Experience required: \* You’ll be an enthusiastic problem solver with a strong passion for IT. \* You will have a broad range of technical skills, in Microsoft technologies (O365, Windows, Active Directory, Azure AD, Microsoft Apps), along with basic networking concepts. \* Familiarity with remote support tools and ticketing systems. \* Strong communication skills and a background in customer service are essential, as this role involves direct interaction with users. \* Previous experience in a 1st line support or similar IT support role within an MSP environment. \* A proactive and enthusiastic attitude towards IT support. \* Ability to work both independently and as part of a team. \* Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft certifications) are a plus. \* Available to work from the office or client's site, 5 days a week. WHAT WE OFFER: \* A dynamic and fast-paced working environment. \* Opportunities for career progression and professional development, through training courses and certification programs. \* Exposure to a wide range of technologies and industries. \* A supportive and collaborative team culture. \* Competitive salary (£30-33K DOE) \* A range of great benefits including company events, retail discounts, cycle scheme and pension scheme. If you are passionate about IT support and looking for an opportunity to grow within a thriving MSP, we would love to hear from you

BMS Engineer (Trend / Tridium / Distech
London/South East
Our Client
Our client is part of an independent group of companies dedicated to delivering intelligent, sustainable, and energy-efficient building solutions. They offer a broad portfolio of services, including decarbonisation strategies, smart building technologies, and renewable energy systems, supporting projects across the commercial, public, and residential sectors, as well as a range of complementary energy services.
About the Role
We are seeking an experienced and motivated Building Management Systems (BMS) Engineer to join our clients growing team. This role involves working with industry-leading platforms including Trend, Tridium, and Distech Controls, delivering high-quality BMS solutions across a range of commercial and industrial projects.
Key Responsibilities * Design, configure, and commission BMS systems using Trend, Tridium (Niagara), and Distech platforms * Carry out software modifications, upgrades, and system optimisation * Perform site surveys and produce technical documentation and reports * Diagnose and resolve faults across BMS systems, including controls, networks, and field devices * Integrate third-party systems (HVAC, lighting, energy meters, etc.) into BMS front-end platforms * Support project delivery from initial concept through to commissioning and handover * Provide technical support and training to clients and end users * Ensure all work is carried out in line with company standards and health & safety regulations * Participate in planned maintenance and reactive service visits as required
Skills & Experience Required * Proven experience working with Trend, Tridium/Niagara, and/or Distech Controls systems * Strong understanding of HVAC systems and building services * Experience in BMS commissioning, programming, and fault finding * Full UK driving licence
What We Offer * Upto 55k + Car allowance * Work from Home allowance * Ongoing training and professional development * Pension scheme and benefits package * Opportunity to work on diverse and high-profile projects

Job Description: SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance * *TRAVEL REQUIRED: Occasional LOCATION: Stevenage or Chippenham, Wiltshire WHAT’S IN IT FOR YOU * Financial Reward: *Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more * *Work / Life Balance: *37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday * *Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities * Health & Wellbeing: *Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / pilates (PORTSMOUTH ONLY) * *Family and Caregiving: *Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Our world is changing. And so are we. From our commitment to zero-carbon flight ( #ZEROe ) to cleaning up space , sustainability is at the heart of our purpose . So what’s your next change? Reporting directly to the Head of Support Solutions you will support development of the support solution across multiple bids that includes Satcom systems for land and maritime within the defence industry. You will also provide support and guidance for the delivery phases and for product development. *HOW YOU WILL CONTRIBUTE TO THE TEAM * * Analysis of customer requirements * Development of support solution * Production of bid documentation * Identification of costs * Engagement with bid, engineering, and the customer as required * Support into delivery *ABOUT YOU * Existing experience of ILS and Support (2+ years) * Knowledge and experience of working with ILS standards such as Def-Stan 00-600 or ASD S3000L beneficial * Awareness of AR&M Analysis * Highly collaborative and adaptable Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 f0682a678faf This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. *Company:* AIRBUS Defence and Space Limited Employment Type:
Permanent
------- Experience Level:
Professional Job Family:
Customer Eng.&Technical Support&Services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Ticketing Operations Team Leader

Reporting to the Head of Ticketing Operations, this role is based in ATG’s London office. the post holder will work with the Ticketing Operations Manager to coordinate and oversee the day-to-day work of the Ticketing Operations team, to ensure tasks are completed efficiently and accurately, and service levels are maintained. Your direct reports will be the Ticketing Operations Associates.

You will have an excellent level of system and configuration skills and be able to use this to support the team and the business with queries and new initiatives.  You’ll use your experience and expertise to support skills development within the team.

The post holder will work closely with the Ticketing Systems team and a variety of departments across ATG including eCommerce, Sales and Revenue, Marketing, Programming, Box Offices, Contact Centre, Finance, Bolt and external promoters and producers.

This is a great opportunity to enhance your technical and leadership skills in an internationally growing business and a role that will give you exposure to a range of products and teams across the ATG network.

Key responsibilities

Team leadership

• Manage, support and train the Ticketing Operations Associates to:

  • Configure events on our ticketing system, AudienceView, for venues across the entire ATG estate, with a focus on entry level set up through to regional tours and third-party events.
  • Complete system configuration to the highest level of accuracy and in line with department objectives and commercial policies, with a particular reference to accuracy of financial values.
  • Complete tasks within the Ticketing Operation SLAs and in accordance with the defined processes and best practice guidelines.
  • Provide post on-sale show maintenance including configuration of offers and reporting.

• Improve and refine business processes to ensure maximum efficiency and automation, leveraging the full potential of technology within the business.

• Use our task management system, Zendesk, to report and analyse team performance and identify opportunities for training, efficiency, and automation.

• Deputise for the Ticketing Operations Manager in their absence, which will include coordinating on sale tasks, including leading high priority on sale calls, and monitoring workload for the Operations team.

Knowledge sharing and skills development

• Develop an expert understanding of the organisation’s ticketing and associated platforms.
• Work with the Ticketing Operations Manager to establish a regular training programme. Lead and participate in training sessions for the wider Operations team and other system users, including Box Offices, third-party Box Office teams and Contact Centre.
• Work with the Ticketing Operations Manager to maintain and expand the Ticketing Operations guides and Knowledge Base, ensuring all processes are documented and up-to-date.
• Establish a detailed understanding of ATG’s key business processes, particularly e-commerce, financial reconciliation, and retail, in order to provide support and advice to colleagues, producers and system providers.

Coordinate project work and lead on escalated or complex tasks

• Be a point of escalation and manage any tasks that may fail to be completed within the Ticketing Operations SLAs or that require additional support.
• Provide troubleshooting services across Ticketing Operations and ensure best practice is followed.
• Work with the Ticketing Operations Manager to coordinate project-based work, ensuring deadlines are met. This may include coordinating the work of the team and other stakeholders, or undertaking specific projects yourself as the need arises.
• Develop a detailed understanding of the business API solutions, working with colleagues to monitor performance and troubleshoot issues if they arise.
• Develop an expert understanding of our queuing system and work with the Senior Specialist, Ticketing Systems and Ecommerce to oversee the daily queue management. You will also be responsible for reporting on queue data and working with the Head of Ticketing Operations to ensure we stay within our contractual terms.
• Support the Ticketing Systems team during busy periods or with project work.

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

• A high level of accuracy and attention to detail
• Self-motivated and organised, with a flexible and proactive approach to problem solving
• Able to forecast issues and handle last minute projects to meet deadlines
• Experience within a ticketing services (including Box Office) or systems team with knowledge of event configuration
• Competent in using Microsoft Excel
• Experience pulling, creating and analysing reports
• A talent for teaching and supporting the development of others

Desirable

• Experience using AudienceView for event configuration and reporting
• Experience managing a team
• Experience delivering effective training
• Knowledge of the live entertainment or commercial theatre sector

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

• THRIVE doing what we love (with passion and dynamism)
• CONNECT through every act (with collaboration and kindness)
• DARE to do different (with curiosity and courage)
• PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

• Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
• Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
• Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email  for a confidential discussion.

Salary: CompetitiveClosing Date:

Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you’ll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Elevate Your Career as a Senior Binding Technician at Gallagher Re – London

Are you ready to take your insurance expertise to the next level? At Gallagher Re, we’re on the lookout for a hardworking and skilled Senior Technician to join our ambitious Binders Technical Operations Division. This is your chance to be part of a global leader in broking, where innovation, teamwork, and excellence drive everything we do.

Why Join Us?

This isn’t just another job – it’s a chance to create a real impact. As a Senior Technician, you’ll play a pivotal role in ensuring our operations run seamlessly, tackling complex technical transactions, and delivering outstanding service. If you thrive on challenges and are driven by results, this is the role for you.

How you’ll make an impact

• Own the Process: Take charge of processing intricate technical transactions, with a focus on monthly bordereau for Binding Authorities.
• Be the Problem-Solver: Resolve pre-processing queries raised by our offshore team.
• Collaborate for Success: Work collaboratively with our Accounting and Credit Control Team to ensure premium reconciliation and collection.
• Adapt and Excel: Tackle ad hoc tasks with confidence and agility, showcasing your versatility.

About You

• Expertise: Extensive experience in bordereau processing and a deep knowledge of the insurance industry and its regulations.
• Technical Mastery: A solid grasp of Facultative business, Proportional Treaties, Line Slips, Binding Authorities, and Market Reform Contracts (MRC).
• Bureau Knowledge: Proven experience working with the Bureau (DXC) in accounting and settlement protocols.
• Process Proficiency: A full knowledge of end-to-end process models, including SLAs and TATs.
• Eligibility: You must have the right to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Were recruiting an experienced Electronics Production Test Engineer to support the manufacture and test of complex electronic sub assemblies and circuit cards for mission critical defence systems.
This role would suit an engineer who enjoys hands on diagnostics, fault finding to component level, and working closely with manufacturing teams to keep production running smoothly.
Youll be part of a small, collaborative engineering team, providing day to day technical support across the production test function.
What youll be doing

• Supporting production operators with electronics test and fault diagnosis on the shop floor
• Debugging electronic sub assemblies and circuit cards down to component level
• Introducing and supporting new test equipment into manufacturing
• Producing test specifications, operator instructions and technical reports
• Investigating test failures and defining corrective actions to protect delivery, quality and cost
• Working closely with Quality and Operations to provide clear technical updates

What were looking forEssential

• HNC/HND (or equivalent experience) in Electronic / Electrical Engineering
• Strong understanding of digital and analogue test techniques
• Proven fault finding experience to component level
• Confident using standard test equipment such as:

1. DMMs
2. Oscilloscopes
3. Power supplies
4. Signal/function generators

• Comfortable working in a manufacturing or production test environment
• Able to produce clear technical documentation

Nice to have (not essential)

• Experience with RF / Microwave testing (VNA, spectrum analysers, RF power sensors)
• Exposure to manual or automated test systems
• Knowledge of the CADMID product lifecycle
• Environmental or high voltage testing awareness
• SAP experience

Why this role

• Hands on technical work with real, high reliability products
• Long term programmes with structured engineering processes
• Opportunity to broaden exposure into RF and advanced test equipment
• Supportive, collaborative engineering environment

What happens now?Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application.
Security Clearance:British Citizen or a Dual UK national with British citizenshipRestrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team.
More about the role:For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air.
This role is based at our client’s headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop.

Commissioning Engineer

Job Summary:

• Perform installation and commissioning of security systems, including access control, CCTV and intruder alarm systems. • Perform first fix, second fix and programming/ commissioning of systems in line with design documentation and as sold information. • Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. • Ensure all work complies with health and safety regulations, industry standards, and company policies. • Produce test and commissioning reports and completion documentation. • Work closely with the project manager and administration/ engineering teams to ensure we deliver exceptional service to our clients.

Skills • Ability to plan installations prior to commencement. • Strong diagnostic and problem-solving skills. • Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109). • Excellent communication and customer service skills. • Ability to work independently and as part of a team. • Good time-management skills. • Able to identify and solve problems independently. • Have a professional and positive attitude when dealing with customers. • Complete detailed work reports accurately and in a timely manner.

Knowledge and Experience • Proven experience and commissioning installing CCTV, intruder alarms and access control. • Proven experience installing and commissioning enterprise level systems such as LenelS2, Gallagher, C-Cure etc is favourable. • Experience with IP-based security systems, networks and security systems software applications. • Relevant industry and manufacturer training is favourable. • Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC are favourable, but not essential.

Role Specific • BS7858 Security Screening • Enhanced Disclosure & Barring Service (DBS) check • Full, clean driving license • Right to Work in the UK

If interested contact Reiss Gordon  or

Professional Services Engineer – Security Systems

Hours:

Monday to Friday, 08:30 17:00 Contract type:

Permanent Location:

Site-based, Central London Department:

Security

Your next role Were looking for an experienced Professional Services Engineer to provide senior-level technical support, commissioning, and expertise across enterprise security systems. This is a key role within the business, acting as the highest point of technical escalation and supporting the successful delivery of complex projects. You’ll work closely with clients and internal teams to resolve technical challenges, support system delivery, and help set technical standards across the organisation. This is an opportunity to join a forward-thinking, supportive team where your expertise will genuinely make a difference.

What You’ll Be Doing Leading on complex technical fault resolution across Access Control, CCTV, Intercom, and integrated systems Providing senior technical support to clients, both remotely and on site Supporting project delivery through system commissioning, upgrades, and migrations Working alongside Project Managers and Engineers on system design and technical planning Carrying out system audits, health checks, and performance reviews Mentoring and supporting engineers, sharing best practice and technical expertise Acting as a trusted technical advisor for key clients Youll work with leading platforms including Genetec Security Center, Gallagher Command Centre, Lenel OnGuard, CCURE 9000, Milestone, FLIR, Avigilon, and Hanwha. What You’ll Bring Proven experience supporting and commissioning enterprise-level electronic security systems Strong hands-on knowledge of platforms such as Genetec, Gallagher, Lenel, CCURE, Milestone, Avigilon, FLIR, Hanwha (or similar) A solid technical understanding of Windows Server, SQL databases, IP networking, and virtualised environments (VMware / HyperV) The ability to confidently diagnose and resolve complex, integrated system issues Excellent communication and client-facing skills The ability to produce clear, professional technical documentation A full UK driving licence

Why come and work for us We know that our people are the key to our success. When you join us, you’ll be part of a friendly, inclusive, and supportive team where your ideas, experience, and personality are genuinely valued. Were a business that never stands still. As we continue to grow, improve, and innovate, were equally committed to helping our colleagues do the same. Investing in our people is a cornerstone of who we are - whether thats through training, career development, or wellbeing support. When you work with us, you can expect: Training and development programmes to support your growth Support for professional qualifications and career progression, including apprenticeships A collaborative and inclusive workplace where every voice matters Competitive salary Generous annual leave allowance, including an extra day off for your birthday Company pension scheme Medicash health plan, supporting everyday healthcare costs and wellbeing Company parking Wellbeing support, including access to mental health resources Employee discount scheme Generous employee referral scheme If interested contact Reiss Gordon on or

Customer Sales Advisor Permanent Opportunity Location: Greenwich Area, London (site-based) Salary: £27,053 plus performance bonus Sector: Retail Interview to take place immediately with a view to a start thereafter

Are you passionate Customer Service, helping people and achieving results?

Join a busy storage solution provider in the Greenwich area and be at the heart of delivering excellent customer service while driving sales. This is a varied, people-focused role, working on a rota basis of 5 days out of 7, supporting both businesses and public customers.

What the Role Involves: With full training and support from day one, you’ll play a key part in helping customers during important moments in their lives. This role combines customer service, sales, and day-to-day store operations.

What You’ll Do:

✅ Deliver friendly, professional service in person, by phone, and via email ✅ Understand customer needs and recommend suitable storage solutions ✅ Maximise every sales opportunity and contribute to store targets ✅ Manage customer accounts and complete administrative tasks accurately ✅ Maintain a safe, clean, and well-organised store environment ✅ Support daily store operations, including cleaning, restocking, and presentation standards ✅ Follow health, safety, and security procedures at all times ✅ Take on lone working and key holder responsibilities when required

Who You Are: Previous experience in a retail or customer-facing environment Strong customer service skills with the ability to build rapport and trust Confident communicator with excellent verbal and written skills Sales-focused with a proactive approach to achieving targets Numerate and comfortable handling payments and pricing IT literate, with experience using systems to manage customer accounts and enquiries Well-organised, detail-oriented, and able to manage multiple tasks Able to work independently as well as part of a team Flexible, reliable, and adaptable to a rota-based working pattern Comfortable with light physical duties and maintaining site standards Understanding of health, safety, and security proceduresKeen to learn, grow, and deliver outstanding customer experiences?

Submit your CV for immediate review. interview to take place as soon as possible with a view to a start thereafter

Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents.

Pay Rates: Office Hours: £21.50 PAYE | £27.48 Umbrella Out of Hours: £25.29 PAYE | £32.27 Umbrella

Contract: Temporary Working Pattern: Full-time | Shift-Based (Including Out of Hours)

This role sits within a 24/7 Careline service, providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required.

Key Responsibilities Respond to emergency telephone and alarm calls promptly and professionally Assess urgency levels and coordinate appropriate responses Visit service users when required to provide practical and emotional support Liaise with emergency services, next of kin, and external agencies Maintain accurate records of all calls and actions using computer systems Install telecare alarms and associated equipment Respond to housing and repair emergencies for sheltered housing residents Handle out-of-hours emergency housing enquiries, including homelessness calls Contact keyholders and relevant parties during emergency situations Support vulnerable residents and ensure their wellbeing during incidentsWorking Pattern Monday to Friday during core operational hours Required to work out-of-hours shifts as part of rota Must be available to work 4 out of 8 Bank Holidays Work in line with European Working Time DirectivesEssential Requirements To be considered for this role, candidates must have:

Enhanced DBS (or willingness to obtain) Experience in emergency response, careline, housing, or customer service environments Strong decision-making skills under pressure Excellent communication and listening skills Ability to assess emergency situations quickly and calmly Experience using IT systems to log calls and maintain records Full UK Driving Licence (required for emergency visits) Ability to work independently and within a team Commitment to safeguarding vulnerable residentsDesirable Experience Experience within Careline, Telecare, Housing, or Emergency Services Knowledge of sheltered housing or social housing services Experience installing telecare equipment Experience handling homelessness or emergency housing enquiriesWhy Apply? Join a well-established organisation providing essential services to vulnerable communities Competitive enhanced out-of-hours pay rates Opportunity to gain valuable emergency response and housing experience Be part of a dedicated team delivering life-critical support servicesIf you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you.

Apply today to be considered

Customer Care Advisor – Temporary (1 Month) – £14.00 per hour

A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team.

This temporary position starts immediately for an initial 1‑month assignment, working on-site Monday to Friday, 9:00am–5:15pm. The role pays £14.00 per hour.

About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses.

Key Responsibilities Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record‑keeping and follow‑upSkills & Experience Required

Experience in a customer service or contact centre environment Strong background in customer-facing roles and working with the public Confident handling complaints and resolving issues professionally Excellent communication, interpersonal and organisational skills Strong IT proficiency, including CRM systems (ideally D365) and ticketing platforms Experience within the heritage or cultural sector is an advantage

Role: Operations Administrator

Location: Heston

Salary: £30,789.16 per annum plus £5000 uplift

Hours: 7:00pm – 7:00am | 4 on, 4 off shift pattern

We are currently recruiting on behalf of our client, a leading Logistics and Supply Chain specialist, for multiple Operations Administrators to join their growing team.

Key Responsibilities:

Ensure all tasks are completed in line with customer KPIs and company performance standards. Update and accurately operate multiple internal systems. Prepare and process shipping documentation for the global distribution and export of aircraft spare parts. Liaise with the Supervisor to determine daily priorities and manage office workflows to support workload efficiency and KPI achievement. Work collaboratively across all shifts and departments to maintain effective teamwork. Support the Warehouse team with data uploads and associated administrative duties. Monitor shared inboxes to ensure emails are responded to promptly and professionally. Monitor operational dashboards to ensure AOG, WSP, USR, and RTN shipments are processed within required timeframes and are not at risk of delay. Prepare and process customer invoices accurately in accordance with company procedures.

Experience & Skills:

Previous experience in an operations or logistics administration role preferred. Minimum 2 years’ experience in Imports (desirable but not essential). Strong organisational skills with the ability to work in a fast-paced environment. High attention to detail and accuracy. Good communication and IT skills. Benefits:

Gym discount Cycle to Work scheme Free on-site parking Healthcare discounts Company pension scheme

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to

empower

individuals to rebuild their lives and achieve independence. Right now, we are looking for an

Employment Specialist

to play a pivotal role in our

Employability Service

in

Barnet.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.​

What do I need to bring with me?

You‘ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don‘t have to tick

all

the boxes right away; the important thing is that you‘re willing to learn. We also value lived

experience

of the areas we support, so if you feel comfortable, please do mention this on your application.

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:

We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview:

Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don‘t be alarmed if there are other stages in the process, it‘s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to

empower

individuals to rebuild their lives and achieve independence. Right now, we are looking for a

Employment Specialist

to play a pivotal role in our

Complex Needs

Service

in

Waltham Forest.

Sounds great, what will I be doing?

Employment Specialists provide personalised support to set career goals, overcome barriers to work, and navigate every stage of the job search—from CV writing and interview preparation to engaging with employers and understanding how employment may affect benefits. The team also offers ongoing in-work support to help individuals stay in their roles and thrive in the workplace.​

What do I need to bring with me?

You‘ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don‘t have to tick

all

the boxes right away; the important thing is that you‘re willing to learn. We also value lived

experience

of the areas we support, so if you feel comfortable, please do mention this on your application.

You need to have experience of working in a target driven environment where you achieved or exceeded your targets as well. A good understanding of mental health and supporting those in times of need along with a positive and empathetic manner. It would be beneficial if you have knowledge of the IPS model and have worked in that function. Ideally you would have worked in this sort of position before or in a recruitment role where you were supporting applicants in improving there chances of success.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:

We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview:

Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don‘t be alarmed if there are other stages in the process, it‘s all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Facilities Assistant

Watford

£14.23 per hour, 37.5 per week, Monday to Friday, 7:30 to 16:00

We’re currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis.

This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data.

Could you bring your spark to 14forty? Here’s what you need to know before applying:

Key Accountabilities

• To be polite, professional and friendly with all customers, clients and colleagues; ensuring the highest level of customer experience.
• Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations.
• Fully understand the meeting room AV infrastructure and equipment, to be first point of contact to resolve technology issues.
• Work with IT and raise appropriate service tickets to enable higher level faults to be resolved.
• Have a full understanding of which business groups are onsite and where they are located.
• Ensure the client is fully updated on issues and problems.
• Answer and direct phone calls, emails, and other inquiries with professionalism and efficiency.
• Co-ordinate meeting room bookings and requirement, collating data on usage.
• Ensure coffee machines are functional, manage milk, fruit, replenish free issue teas and coffee.
• Be part of the Office-Space fault reporting process, ensuring issues are dealt with promptly.
• Liaise with and report security issues
• Log all maintenance issues and liaise with contractors.
• Ensure all contractors sign the authority to workbook.

Person Specification

• Previous experience in a corporate workplace, ideally with reception and meeting experience
• Strong IT skills are essential
• Be a brilliant communicator and easily build relationships
• Have determination and resilience
• Have previous experience in delivering fantastic customer service
• Look smart and professional
• Take individual initiative and be an excellent team player
• Possess the ability to work under pressure
• Have an eye for detail

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Job Reference: com/1604/ / /R/BU #LI-DNP #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems.

Your responsibilities

Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching

Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.

Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.

Participate in team meetings and actively contribute towards the business activities.

Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision.

Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.)

Your competencies

NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems.

Knowledge of Windows Operating Systems.

Knowledge of digital electronics principles and systems Health and Safety

Lenel OnGuard

Good knowledge of Access control / CCTV / Intercom / Intruder systems

Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge

Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End)

Excellent communication skills Written and Verbal#

You must be able to gain the clients own DV level clearance

Your profile

Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.

To express an interest in this role please send your CV and a covering letter no later than 31st May 2026. This must include your home location.

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

Location: London, hybrid (1 day per week in office)
Contract: Temporary, 8 weeks
Hours: Part-time, 22.5 hours per week
Salary: £15.85 to £16.37 per hour + holiday (£31,000 to £32,000 full-time salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client in their search for a temporary Database Administrator. The organisation is a well-established arts organisation and prestigious cultural hub.

Responsibilities:

• Supporting data entry and migration as part of a system transition, primarily from Tessitura to Raiser’s Edge NXT
• Working closely with project managers and liaising with internal stakeholders throughout the transition
• Cleansing, standardising, and validating data to ensure high levels of accuracy and consistency
• Ensuring all data handling complies with data protection and GDPR requirements
• Providing ad hoc support to assist with ongoing database maintenance, accessibility, and development

Requirements:

• Recent, relevant experience in a similar database, CRM, or fundraising role within a charity or not-for-profit organisation
• Strong working knowledge of fundraising CRM systems, particularly Tessitura and Raiser’s Edge NXT
• A solid understanding of GDPR and data governance principles
• Excellent attention to detail and strong organisational skills
• A collaborative, proactive, and solutions-focused approach

Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.

Location: London
Rate: 527.14 per day (umbrella)
Duration: 6 months (likely extension)

We are recruiting for an NDT Technical Engineer to support a specialist Vehicles Engineering Testing team within a transport organisation.

Key Responsibilities

• Carry out NDT inspections on rolling stock assets
• Interpret codes, standards, and procedures into practical instructions
• Evaluate inspection results in line with relevant standards
• Support engineering teams with technical reporting and insight

Essential Requirements

• PCN Level 2 certification in:
  • Magnetic Particle Inspection (MPI)
  • Dye Penetrant Inspection (DPI)
• Experience performing NDT to recognised standards and procedures
• Ability to interpret and evaluate results against codes/specifications
• Knowledge of British/international standards
• Rail or rolling stock experience

Desirable

• PCN Level 2 in Ultrasonic Axle Testing (UAT), Eddy Current, or Ultrasonic Testing (UT)

We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.
For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to .

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Applications Operations Analyst - LondonPermanent Hybrid Working Competitive Salary

An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment.

Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience.

Key Responsibilities:

• Perform system maintenance, patching, and upgrades in line with change management procedures
• Monitor application health and performance, proactively resolving issues
• Manage user access controls and support security audits
• Respond to incidents and service requests within SLA targets
• Support application deployments, integrations, and configuration changes
• Maintain documentation, runbooks, and support knowledge base articles
• Identify opportunities for automation and process optimisation
• Track and report on KPIs, system uptime, and user engagement metrics
• Collaborate with cross-functional teams to support scalability and performance tuning

Ideal Candidate Profile:

• 3+ years of experience in enterprise application support or IT operations
• Strong troubleshooting and analytical skills
• Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools
• Understanding of access management, patching, and vulnerability remediation
• Exposure to ITIL practices and professional services environments
• Experience with documentation tools and scripting (e.g., PowerShell, Python)
• Relevant certifications (e.g., ITIL Foundation) preferred

It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems.

To express interest or learn more, please get in touch directly.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we’ve been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Are you a technically minded Warehouse “Super-User” or “Go-To” Floor person?

Would you like to become a remote working Quality Control (QC) Expert.

If you are a regular user of WMS software and would like to start breaking it, fixing it, and building it, then this is the role and opportunity for you!

Our leading software client doesn’t build code for the sake of it. They build outcomes for high-volume shippers moving 100+ orders a day. To do that, they need someone who knows what a “perfect shipping day” actually looks like.

They deliver industry-leading Warehouse Management Systems, powering thousands of e-commerce, 3PL, and logistics operations worldwide. Their flagship products, provide advanced inventory, fulfilment, and warehouse automation capabilities.

We are not looking for a corporate software tester.

We are looking for the Warehouse Supervisor, Operations Lead, or “Go-To” Floor Person who is tired of fighting clunky systems and ready to build a better one. Real world, hands-on, warehousing experience having ideally worked in an e-commerce business using a WMS system will fit right in.

If you have worked for a 3PL, or in the client setup space, even better.

They are actively expanding their Quality Assurance department, bringing together a dedicated testing team with a natural leader, who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments.

Is this you?

• The Floor Legend: You are the person everyone asks for help when the WMS acts up, the labels won’t print, or a new e-commerce client needs to be onboarded.
• E-commerce DNA: You’ve lived the pick-pack-ship grind. You know that in high-volume e-commerce, a “small glitch” at 3pm is a disaster.
• Sharp & Tech-Literate: You are not a coder, but you are “techy.” You have probably used YouTube or AI to solve problems before. You are curious, fast, and bored of just packing boxes.
• 3PL Experience (Nice to have): If you have handled client setups or multi-tenant warehousing, you’ll fit right in.

The Role:

Your job is to be the final gatekeeper. Before a feature reaches their customers, it has to pass you.

• Real-World Testing: You will put new features through the ringer. If a workflow is slow, confusing, or “doesn’t work like a warehouse actually works,” you send it back to the Developers.
• Master the Tools: They will train you on the technical side. Using modern AI and testing platforms, we will show you how to turn your warehouse knowledge into professional software QC.
• Outcome Obsessed: Their customers pay for a service, not code. You will ensure the “service” is bulletproof.

Why is this role for you?

• Trade the High-Vis for High-Tech: Move into a career in software without losing the expertise you have spent years building.
• Work with a Sharp Team: Join a crew that values shipping efficiency over “coding for the sake of it.”
• Build the Future: Help create the WMS you always wished you had when you were on the floor.

If you’ve got the warehouse brains, they have got the tools

What they Offer:

• Remote Working
• Opportunity to work on market-leading WMS platforms used globally.
• The chance to influence how real users experience our products.
• A role that values judgement, common sense, and user empathy.
• Exposure to multiple products across different stages of development.
• A collaborative, remote working environment that really pulls together.
• This a full-time, permanent position.
• Attractive salary

Apply now in complete confidence for immediate consideration.

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

We are currently recruiting for an experienced Application Packager to work a 9-month contract for our client in 100% on-site in London. As a member of the Desktop Service Technical Specialist Team, you will be responsible for supporting the various systems within the remit of the Enterprise Desktop Service. Including completing monthly routine tasks such as Patch and image cycles and routine releases such as Group Policy changes. Providing 3rd line technical support and troubleshooting of incidents and issues escalated to the Desktop Service for resolution. Assisting Project driven or Service Improvement activates, such as complete small systems designs, image designs, MECM and MDT implementations and other general technical activities If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).