Gas Engineer - Worcester Bosch

Boiler Manufacturer Training

1x BS postcode (Bristol, etc)

• Do you live in the listed postcodes?
• Have a Boiler Breakdown & Fault-finding experience?
• Want the stability of working for a leading Boiler Manufacturer?

The UK’s award winning premium Boiler Manufacturer are expanding their field service team and are seeking a PAYE Gas Breakdown Engineer in the listed postcode area, to undertake servicing, fault-finding and repair on their Boilers (no system work).

Why Worcester Bosch?

• Initial & ongoing Worcester Bosch training
• Full product support
• Van with all parts & spares - restocked while you sleep!
• Only work on Worcester Bosch products
• Start your day from home

Working Hours:

• Monday to Friday
• Saturdays on rota
• No Sundays, No Callout, No Shifts, No Standby!
• Home based working in a region

Are You?

Are you a self motivated Gas Engineer, Heating Engineer, Boiler Engineer organised with good customer facing skills and Boiler Breakdown/Fault-finding ability?

Product training will be provided to those who possess;

• Previous Faultfinding or Breakdown experience (ideally 2+yrs)
• ACS Core & Boilers certification (CCN1 and CEN1)
• Able to use a multi-meter
• Full UK Driving Licence - required
• Live in the postcode required
• Experience of working on boilers manufacturers which may include; Worcester Bosch, Vaillant, Viessman, Baxi, Ideal Boilers, Gloworm, Potterton, Alpha Heating, etc

Salary & Benefits:

PAYE directly employed with the Boiler Manufacturer Worcester Bosch.

Starting package of £44,384 based on;

• Basic salary of £40,700 + £684 Lunch Allowance + circa £2000 Company Bonus
• Company Van - Fully expensed with Private use option including fuel
• Overtime
• 33 days holiday (25+Banks)
• Company Pension scheme to 8%
• Optional Healthcare scheme
• Life Assurance & sickness scheme
• Discount on Bosch products
• Perk Box - discounts on gym memberships, shopping, etc
• Uniform, laptop, all specialist tools

Gas Engineer, live in the listed postcode area & Interested?

Please apply or reach us at Start Monday now!

Experience; Gas Engineer, Heating Engineer, Gas Technician, Boiler Engineer, Worcester Bosch Engineer, Vaillant Engineer, Viessman Engineer, Baxi Engineer, British Gas Engineer, Homeserve, Ideal Engineer

JOB TITLE: Commercial Gas Engineer

LOCATION: Bath and surrounding areas

SALARY: £48k - £60k - travel time is paid at time & half, van, fuelcard etc

CONTACT: Kerry Hayes

JOB INFORMATION - Commercial Gas Engineer

• You will be based from home with a van and cover the South West area. Contracts will include a gym contract, luxury residential homes, hotels and other commercial settings
• You will be required to carry out service and maintenance, trouble shooting and diagnostics
• This role will come with some opportunity to develop for the right person
• Work will all be of a commercial nature - NO DOMESTIC

COMPANY INFORMATION - Commercial Gas Engineer

• Work for a company that values its staff and invests in development and training
• Our client specialises in gas/hvac contracts across the UK and are expanding due to the win of multiple new sites
• Excellent reputation for delivering high service levels and quality workmanship
• Excellent staff retention with low turn over

CANDIDATE INFORMATION - Commercial Gas Engineer

• Demonstrable experience of carrying out service and reactive maintenance on commercial gas systems
• Relevant ACS certification
• Experience of working within a similar role previously,
• Have excellent administration skills with attention to detail
• You must have good customer services skills, be well presented and articulate
• You will need to be self-motivated, diligent and hardworking

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements