Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Location: South of England Field Based (Remote)
Full Time | £45,000£48,000 + Expenses & Mileage

Company Overview

Our client is a leading smart metering provider specialising in secondary metering solutions.

They partner with clients across the UK to install, maintain, and manage sub-metering systems, providing energy monitoring software that helps optimise consumption and efficiency.

Their commitment to excellent service, innovation and technology-agnostic solutions has made them a trusted partner across commercial and industrial industries.

Role Overview

Our client is seeking a Sub-Metering & Commissioning Engineer to work across the South Territory, installing and maintaining sub-metering systems at commercial and industrial customer sites.

This role requires:

• Independence
• Attention to detail
• Commitment to safety and regulatory compliance

You will be responsible for the installation and commissioning of panel mount and DIN rail mount power meters, including the installation, configuration and commissioning of Modbus and other protocols.

You will also be responsible for installing and commissioning data loggers on flow meters (gas, water, etc.). This role involves working remotely and may require occasional weekend work or flexible hours.

Key Responsibilities

• Install, maintain, and troubleshoot electricity sub-meters and associated equipment in commercial and industrial environments
• Work with Dataloggers, communication systems, LV switchgear, and CTs
• Conduct risk assessments and produce Health & Safety Method Statements for on-site work
• Maintain accurate records of installations and site visits
• Liaise with clients and colleagues to ensure high-quality service delivery
• Travel across the South Territory and work independently at customer sites

Essential Qualifications & Skills

• Must have good computer skills, including inserting data into spreadsheets, programming power meters and data loggers via software (training given).
• BS 7671:2018 fully qualified electrician
• Modbus RTU/TCP/IP experience
• ECS operative card
• Full UK driving licence
• Strong troubleshooting and diagnostic skills
• Ability to work independently and in remote locations
• Experience with LV Switchgear & Panels, cabling, and installation procedures
• Strong IT skills
• Using your own vehicle
• Preparedness to stay away from home

Desirable / Trainable Skills

• Meter installation, Dataloggers, LV switchgear, and CTs (training provided)
• Knowledge of LoRaWAN, Low Power RF, IoT Connectivity
• C&G 2391 Inspection & Testing
• Knowledge of building mechanical systems
• Ability to accept delivery of equipment to home address

Whats On Offer

• Mileage and expenses are covered for all travel
• On-the-job training for meter installation systems
• Opportunity to work independently and develop technical skills
• Dynamic and supportive team environment

Additional Notes

• Open to fully qualified electricians with strong electrical experience, even if direct smart metering experience is limited, as training will be provided
• Must be comfortable working alone at client locations with remote support

Whats next? Its easy! Click APPLY now! We cant wait to hear from you!

Your data will be handled in line with GDPR.

Company description

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

Job description

The Client Technical Customer Support role involves providing expert assistance to internal and external clients by troubleshooting AI technical issues and ensuring seamless operation of Circana products and services. This position requires strong problem-solving skills, excellent communication, and a deep understanding of the company’s offerings. By addressing client concerns promptly and effectively, the role helps maintain high levels of customer satisfaction and loyalty. Additionally, it involves collaborating with other teams to improve overall service quality and client experience.

Job Responsibilities

• Client Issue Resolution: Troubleshoot and resolve client-reported issues related to AI products (e.g., model performance, integrations, or configuration problems).
• Product Guidance: Provide clients with best practices on using AI solutions effectively, including setup, customization, and optimization.
• Incident Management: Track, prioritize, and manage support tickets from intake to resolution, escalating to L2/L3 teams when needed.
• System Monitoring: Monitor AI applications and pipelines for errors, anomalies, or downtime, ensuring proactive resolution before clients are impacted.
• Documentation: Create and maintain knowledge base articles, troubleshooting guides, FAQs, and client training materials.
• Feedback Loop: Gather client feedback and relay it to product and engineering teams to drive improvements and new feature development.
• Testing & Validation: Assist in testing bug fixes, patches, and product updates before release to clients.
• Data Handling Support: Guide clients on data formatting, preprocessing, and ensuring compliance/security while using AI tools.
• Cross-Team Collaboration: Work closely with product managers, engineers, and customer success teams to ensure client satisfaction and issue resolution.

Required profile

• Bachelors degree in computer science, Information Technology, Engineering, or related field (or equivalent hands-on experience).
• Prior experience in technical support, help desk, or client success roles (ideally with SaaS, enterprise or AI/tech products).
• Ability to manage multiple client priorities with professionalism and efficiency.
• Excellent verbal and written communication skills with the ability to explain technical issues to non-technical users.
• Strong problem-solving skills with the ability to diagnose issues across applications, APIs, and integrations
• Strong documentation skills for creating FAQs, support articles, and knowledge base content
• Basic knowledge of AI concepts, cloud platforms, and APIs is strongly preferred.
• Familiarity with AI systems, natural language processing tools, or machine learning products.
• Experience using tools like Jira, Confluence and CRM tools, or similar bug tracking and documentation systems.
• Bilingual a plus (English/Spanish, English/German or English/Italian)
• Familiarity w/Circana tools, including Unify+, model/report building, and ideally Emiri; prior experience is a strong plus.
• Flexibility to work in different time zones, shifts, or on-call rotations (if required).
• Passion for technology and willingness to continuously learn about new AI tools and trends.

What we offer

Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Applications Engineer / Technical Support Engineer / Installation Engineer required to join a leading global leading engineering manufacturer of machine tools.

The successful Applications Engineer / Technical Support Engineer / Installation Engineer will be responsible for providing technical support, including, installations, customer training and maintenance, assisting with product selection, preparing quotations, and ensuring customers receive the best engineering solutions for their machine tools across the UK and Ireland. This is a remote role with regular travel to customer sites.

The Applications Engineer / Technical Support Engineer / Installation Engineer will ideally have experience in engineering applications, technical support, or sales within machine tools, cutting tools and CNC machines.

Package

£35,000 - £40,000 depending on experience
25 days holiday + bank holidays
Company pension scheme
Company Car
Career development opportunities
Applications Engineer / Technical Support Engineer / Installation Engineer Role

Analyse customer requirements to recommend tailored machine tool products & solutions.
Provide technical support, troubleshooting and product recommendations for various machine tools and accessories to customers and internal teams.
Prepare technical proposals, quotations, and ensure compliance with industry standards for machine tool and cutting tool applications.
Collaborate with R&D and production teams to enhance machine tool products and develop new solutions.
Support sales teams with technical expertise on machine tool and cutting tool products during customer meetings and events.
Liaise with various engineering departments
Applications Engineer / Technical Support Engineer / Installation Engineer Requirements

Experience as an Applications Engineer, Technical Support Engineer, Sales Engineer, or similar within the machine tool or cutting tool industry.
Strong knowledge of machine tool and cutting tool products. Full training provided.
Familiarity with ERP/CRM systems such as SAP or Salesforce is desirable.
Technical mechanical engineering degree, HND, BEng or similar is advantageous.
Willingness to travel for customer visits and sales support when required across the UK and Ireland

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

• 100+ hours of live, instructor-led online training
• 4 industry-recognised certifications
  • Microsoft Azure Fundamentals
  • CompTIA Security+
  • CompTIA CySA+
  • Forescout FSCA (exam resit included)
• Hands-on project work that mirrors real business challenges
• Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

• Course cost: £2,795
• Payment plan: £232.91 per month (interest-free)
• 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Job Title: Field Application Engineer
Location: UK
Salary: We know salary transparency matters. While we can’t list a figure on this advert, the client is genuinely flexible and open to shaping the package around the right person.
Employment Type: Permanent
Working Arrangement: Remote plus circa 30% travel

About the Role
A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly applied, integrated, and supported.

Key Responsibilities

• Engage with customers to understand technical and operational needs.
• Translate customer requirements into detailed technical documentation.
• Provide full lifecycle support from concept through integration, testing, deployment, and post‑delivery.
• Assess and advise on the application of products to meet customer challenges.
• Act as the primary technical liaison between customers and internal engineering teams.
• Support product demonstrations, troubleshooting, and solution optimisation.

Skills and Experience

• Strong background in embedded systems.
• Experience with VxWorks and Linux.
• Proficiency in C/C++ for embedded systems/hardware
• Ability to interpret customer needs and convert them into actionable technical requirements.
• Confident communicator with experience working directly with customers.
• Problem‑solving mindset and ability to work both independently and collaboratively.

Due to the nature of the work, this role requires SC clearance. Candidates must be UK nationals or have resided in the UK for a minimum of 5 years to meet eligibility criteria.

For more information, please contact Cathy Swain.
T: 01582 350053
E:

Technical Staffing Resources (TSR) are the in-house agency and master vendor for KBR who are aleading global engineering, construction, and services company.
KBR support the hydrocarbon and government services markets on six continents. Serving their customers through diverse business units, KBR offer challenging assignments on some of the world’s largest and most complex projects.

Job Title:CAFM Specialist

Reports to:Sr CAFM Development Lead

Role Description:KBR Government Services (GS) EMEA mobilise, maintain and develop integrator platforms to enable our public sector (mainly central government) clients manage large and complex estate portfolios required to deliver (often critical) services to the public. Central to GS EMEAs current technical platform is Concept Evolution, which is deployed across five client platforms managing large volumes of transactional data, integrated to multiple supplier systems, and using complex automated business rules developed by our specialised inhouse CAFM team to ensure data integrity and transactional fidelity are ensured.

You will join this thriving team, deploying your technical and functional experience to help GS EMEA deliver technical and functional enhancements and product support to its existing clients, and assist in developing the core solution to mobilise to future clients. You will likely have software vendor experience with the product or have led a team that has developed and deployed Concept Evolution inhouse to operate at scale. You will be comfortable being a technical senior in a development team, working in an Agile environment and contributing toward product development. You will be client-facing and able to translate technical complexity into business language and vice versa

2. Qualifications, Experience and Skills
   Qualifications:

Essential:

• Extensive experience writing code using SQL, VB, .NET, C#
• Experience of API technologies and writing Restful APIs in JSON
• Degree, preferably in Computer Science or Management Information Systems or similar experience
• Hold, have held or are eligible to apply for CTC level clearance.

Desirable:

• Knowledge of and experience configuring Concept Evolution FM system (v.4.6 and above)
• 3+Years practical experience of utilising the Concept Workflow Pro Module to code bespoke automation into Concept
• Experience in Installing, configuring Concept Evolution in on-premises environments
• Experience in Installing, configuring Concept Evolution in cloud environments (especially MS Azure)
• Experience of working directly with client users, understanding requirements, and helping turn business requirements into functional requirements and build solutions
• Understanding of ITIL principlesand experience using ITSM toolssuch asJira
• Full UK driving licence

Experience and Skills:

• Good working knowledge of IT technologies, including MS office suite
• Collaborating and Remote Working using MS Teams Environment
• Analytical thinking; demonstrable troubleshooting / problem solving skills. Some understanding of programming logic.
• Organised ability to plan, prioritise, self-manage but also work as part of a team and communicate effectively
• Strong communication skills and the ability to deliver excellent customer service with strong customer focus.
• Ability to listen and interpret requirements then convert them to a viable solution
• Strong team player, used to working in a delivery focused environment, able to meet deadlines.

3. Core Responsibilities and Duties
   The role is responsible to theSr CAFM Development Lead for:

• Developing technical specifications to deliver the requirements, or updating existing specifications where they exist
• Leading the development of technical solutions, using Workflow Pro for business rule automation, understanding of database schema for integration requirements
• Understanding and contributing toward data modelling and data management best practice within the product
• Documenting and undertaking unit testing of own development; assisting or overseeing the unit, System and integration testing and/pr regression testing of wider teams development
• Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues
• Contributing to internal and external technical governance, change governance and project governance
• Assisting project management colleagues with project progress reporting, technical milestone reporting technical risk identification and mitigation
• Internal colleague relationship management and opportunity development.
• Understanding current and industry best practices and developments in their domain and providing this intelligence back into the business

Competencies:

• Technical problem solving understanding of knowledge and resources available
• Solution Design Understanding when a technical solution and/or a business process needs to be used
• Communication and influencing establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others
• Organisational skills plans well in advance, sets clear objectives, manages time, reviews progress against plan, encourages improvements, communicates potential risks to delivery in a timely manner
• Results orientation satisfies internal/external customers, realises the individuals impact on the team / project delivery, addresses cross functional issues and technical issues with relevant personnel
• Knowledge of systems and processes including the self-awareness to identify and address any skills gaps / potential learning opportunities.
• Interpersonal skills builds positive relationships, demonstrates emotional stability, confident in own ability, approachable to all staff, shows respect and tolerance, desire to learn and advance.

Join Prospero Teaching - Where Passion Meets Purpose in Education!

For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs.

About the Role

As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates.

Key Responsibilities

• Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector.
• Follow established operational processes and procedures to ensure adherence to regulations and industry standards.
• Guide and support candidates throughout the recruitment process.
• Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications.
• Maintain and update accurate candidate records.
• Organise and verify candidate documentation.
• Respond to both internal and external inquiries efficiently and professionally.

About You

We are looking for a motivated and detail-oriented individual with:

• A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent).
• Strong relationship-building skills.
• The ability to work effectively under deadlines.
• Excellent administrative and organizational abilities, with a talent for prioritizing tasks.
• Strong communication and customer service skills.
• An understanding of confidentiality and data protection.
• A proactive problem-solving mindset.
• A commitment to safeguarding practices.

Benefits

• Competitive salary with a commission structure.
• Ongoing training and opportunities for professional development.
• Clear career advancement prospects within the company.
• A dynamic and collaborative work environment.
• Private healthcare.
• Quarterly performance-based incentives.

Join us and be part of a team that’s helping drive one of the UK’s fastest-growing recruitment firms forward.

IND-INT

IBA Account Handler - 6 Month FTC - Remote

Your new company
You’ll be joining a dynamic and fast growing specialist business within a wider leading UK group, known for its supportive culture, professional development opportunities and flexible approach to work. The organisation is proud of its inclusive environment, offering access to wellbeing programmes, study support, staff awards, community initiatives, and a range of benefits from medical insurance to generous pension contributions. Offices are energetic and collaborative, while still offering the balance employees need.

You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement.

You will have some of the following skills and experience;

• Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role).

• Technical Depth: Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions.

• Tool Proficiency: Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution.

• Leadership Skills: Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements.

• Customer Resilience: High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results.

• Core Competencies: Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being.

• AI Familiarity: Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).

SOC Analyst / SecOps Consultant - Remote with occasional trip to Farnborough

Must have an Active DV Clearance

An opportunity is available for an experienced SOC Analyst / SecOps Consultant to support and enhance Security Operations Centre capability within a highly secure environment. This role focuses on hands on SecOps delivery with a strong emphasis on Elastic Stack ownership, continuous improvement, and collaboration across multiple SOC functions.

About the Role - SOC Analyst / SecOps Consultant

• As a SOC Analyst / SecOps Consultant, you will deliver day to day SOC and SecOps operations in support of live security services.
• You will take ownership of administering and managing the Elastic Stack, including agent deployment and data onboarding.
• You will tune detection rules, build and maintain dashboards, and improve alert fidelity across the SOC.
• You will work closely with internal SOC teams, external SOCs, and end customers to support incident response and service improvement.
• You will maintain high quality SOC documentation and contribute to continuous improvement initiatives across processes and tooling.

Key Skills - SOC Analyst / SecOps Consultant

• Proven experience working in SOC or SecOps environments.
• Strong hands on expertise with Elastic Stack (ELK), including data ingestion and rule tuning.
• Experience integrating and managing security data sources.
• Ability to collaborate effectively across multi SOC environments.
• Strong written and verbal communication skills with a focus on clear documentation.

This role suits a delivery focused SOC Analyst / SecOps Consultant who enjoys deep technical ownership and driving measurable security improvements.

To apply, please send your CV by pressing the apply button

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements