Artisan Recruitment are looking for an Commissioning Engineer to work on a static site in London, responsible for the commissioning, testing, and handover of fire and security systems. This role is site-based with no travel requirements, ideal for an engineer looking for long term work.

Duties will include:

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Commission fire and security systems to relevant British Standards and manufacturer guidelines

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Systems may include:

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Fire Alarm Systems (addressable and conventional)

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Access Control

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CCTV

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Intruder Alarms

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Carry out system testing, fault finding, and rectification during commissioning

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Produce and complete commissioning documentation, test results, and handover packs

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Liaise with site management, project teams, and end users to ensure smooth delivery

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Support system handover and provide basic operational guidance where required

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Ensure all works comply with health & safety regulations and site procedures

Please call Ant if this is of any interest

Our Benefits

• 4-day workweek: Uniqodo has been one of the first companies in the UK to adopt a company-wide 4-day workweek without a salary reduction and without employees working overtime or extra hours.
• Salary: £50-£55k dependent on experience
• 25 days’ holiday per year
• Pension scheme: a company-wide contributory pension scheme.
• Market-beating protection: We care about looking after our team. You will receive death-in-service insurance and access to not one but two private healthcare schemes that include health, dental, mental wellbeing support and more.
• Regular social events: We’re a sociable bunch! Expect quarterly socials that range from escape rooms to sports days to arcades.
• Flexible working hours: We believe that excellent performance is more important than clock-watching; therefore, we give our team the flexibility they need around their core hours.
• Remote working flexibility: We currently work remotely, and we have the opportunity to meet face-to-face when necessary.

Why Uniqodo?

Uniqodo is a fast-growing SaaS business at the forefront of marketing technology. We are a Promotion Experience platform that helps e-commerce businesses achieve their marketing goals through promotions across different touchpoints of a customer journey. Have you ever enjoyed using a personalised voucher code online, been rewarded for your loyalty to a brand, or been given exclusive access to a sale? Those are exactly the kinds of great experiences we help our clients deliver.

We do award-winning work with some of the world’s biggest and most loved brands, including Expedia, BT, EE, TUI, LG, Boots, QVC and The White Company and have won many industry awards, including Best Technology for Retail in the Performance Marketing Awards 2024.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, colour, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Solving challenges isn’t just what we do for our clients; it’s how we approach everything we do. We’re stronger together and like to go the extra mile to help people grow personally and professionally. Solving problems goes hand in hand with positive debate, and we encourage our team to challenge anything they can improve. Much of our platform results from our team seeing and recommending new solutions, features, and better ways of doing things.

The Purpose of this Role

We have an amazing track record to build on, with a wealth of impressive brand names on our client list and a bank of great client work. We’re looking for a superstar to join us as our Technical Support Engineer to provide excellent technical support and operational excellence that delights our clients.

You can expect to collaborate directly with our supportive engineering and client teams. We’re looking for the right individual who is excited by the challenge of helping our clients achieve great results through our technology, is hungry to learn and loves collaborating with others to solve problems.

What you will do

Technical Support

• Provide excellent first and second-line support for technical queries about our platform, directly to clients and internal teams, by resolving issues promptly in line with our support SLA.
• Own the triage process to act as a definitive filter that protects the engineering team from distractions, attempting a resolution before escalation.
• Effectively manage client expectations and ensure realistic deadlines are met through excellent communication with the client and internal teams.
• Ensure every issue has the most appropriate priority and make client satisfaction a key factor in prioritisation.
• Identify opportunities for automation and suggest or implement improvements to the process that add value to the business.
• Develop and maintain our product, help centre documentation and onboarding materials.
• Be the voice of our customer and summarise common pain points and product pitfalls into actionable feedback for the Product team.
• Help to design and iterate on the support and onboarding workflows and tools required to scale.

Client Excellence

• Collaborate closely with internal teams and foster good client relationships to ensure every interaction delivers client satisfaction.
• Communicate effectively and professionally with clients, assisting some of the world’s largest brands like TUI, Expedia, BT and Boots.
• Provide pre-sale support to the sales and customer success teams in product demos and technical conversations about our products and prospective use cases.
• Manage and support integrations of new clients as part of the wider onboarding process. This will include advising on the right integration methods (JavaScript and API), as well as testing and troubleshooting issues with clients.
• Ensure timely and successful completion of client integrations by actively monitoring progress, collaborating with clients to address challenges, and resolving issues that may cause delays.

About You

Required Skills and Experience

If you have the following, we would love to hear from you:

• 4+ years’ experience working in a technical support or similar role.
• 3+ years’ experience in a client-facing role.
• Good understanding of web-based applications and APIs with practical experience using Postman/curl or similar to debug endpoints.
• You are comfortable digging into API responses, inspecting web elements, and searching through logs to find the root cause of an issue.
• Experience using a ticketing system like Jira to manage the support process end-to-end.
• A proactive approach to work; you don’t just wait for tickets, you look for ways to improve documentation, automate repetitive queries, and refine internal processes.
• Excellent problem-solving and troubleshooting skills. You love technology and are excited about solving problems.
• Excellent written and verbal communication skills.
• Ability to confidently and professionally communicate with clients, prospects, engineers, and other colleagues.
• Good organisational skills and ability to manage a busy workload effectively

Bonus Skills

The following are bonus points to your application, but not essential:

• You have experience building or improving support workflows and aren’t afraid to tell us when a process is broken.
• Experience working in a similar role with a SaaS, e-commerce or marketing technology business.
• A previous software development or engineering role.
• Practical knowledge of JavaScript, PHP, Bash or Python.

Assessment Process

Successful applicants will be invited to participate in the following interview process:

1. Skills-based assessment
2. Initial video interview
3. Face-to-face interview, including a practical mock client assessment

Please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

This is a full-time permanent employment position with a generous bonus scheme

Benefits: Van, phone, pension plan
Location: Weybridge Area
Salary: On Target earnings £35-45K / year

Geography: Client service area is Surrey and SW London, Hampshire, Berkshire with occasional sorties beyond.

Rewards:
For the right candidate, we will be offering an excellent salary plus commission, depending on experience.
Our client is looking for a Plumbing Service Engineer with good communication skills, who is used to working in domestic properties. The work involves servicing equipment, as well as upgrades on existing equipment, parts and services.
Necessary training will be provided.
They are looking for someone with a strong technical background and who is interested to grow within the company.

The role:
Diagnosing, maintaining, and repairing a variety of products at customers’ locations. Delivering high levels of customer service and ensuring customer satisfaction. Managing inventory of parts and ensuring adequate stock levels. Achieving high first-time fix rates through effective troubleshooting. Managing your daily schedule and workload. Completing service reports and documentation accurately. Ensuring compliance with health and safety standards. Maintaining the company vehicle and ensuring it adheres to company policies. Collaborating effectively with team members while also working independently. Changing filters when needed, delivering items when required,

Skills Required:
· A working knowledge of Plumbing systems
· Plumbing, Mechanical or Electrical Engineering background
· Good Communication skills
· Well presented, this is a customer facing role
· Fault finding/analytical skills
· Full clean driving license

Job Title: Water Hygiene Engineer

Location: Watford, Hertfordshire

Salary/Benefits: £25k - £36k + Training & Benefits

We are recruiting for a hardworking Water Hygiene Engineer with good access to the M25 and surrounding areas. You will be joining a highly respected outfit, who are industry leaders and are renowned for their training and progression opportunities. Applicants must be able to hit the ground running, undertaking a diverse range of ACOP L8 compliance duties across a mixed portfolio of sites. Our client is offering excellent salaries and benefits, including: overtime opportunities, company vehicle, annual leave and pension scheme.

You will be travelling across: Watford, St Albans, Potters Bar, Enfield, Epping, Harlow, Sawbridgeworth, Bishop’s Stortford, Welwyn Garden City, Harrow, Wembley, Slough, Windsor, Southall, Hounslow, High Wycombe, Luton, Aylesbury, Twickenham, Kingston upon Thames, Mitcham, Sutton, Epsom, Croydon, Bromley, Sidcup, Dartford, Erith, Orpington, Gravesend, Grays, Tilbury, Romford, Hornchurch, Ilford, Barking.

Experience / Qualifications:

* Experience working as a Water Hygiene Engineer

* Strong working knowledge of ACOP L8 and HSG 274 guidelines

* Flexible to travel in line with company needs

* Good literacy and numeracy skills

* Proficient in using IT software

* Professional manner

The Role:

* Undertaking pre-planned ACOP L8 compliance duties, to ensure clients remain compliant with industry guidelines

* Showerhead descales

* TMV servicing and failsafe checks

* Outlet flushing

* Closed system sampling and dosing

* Calorifier inspections

* Inspections, cleans and disinfections of cold water storage tanks

* Routine water sampling and temperature monitoring

* Producing detailed service reports

Alternative job titles: Water Treatment Engineer, Legionella Operative, Water Hygiene Operative, Environmental Service Technician, Legionella Technician.

Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market.

We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level.

We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills.

Future Select Copyright 2026

About the Role:

We are seeking a mobile Field Maintenance Engineers for our client based in London. To attend assigned visits to customer premises and perform all necessary system maintenance or fault diagnostics and repair. Ensuring system serviceability testing and paperwork is completed after assigned job is finished.

Key Responsibilities:

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Perform scheduled maintenance, system testing, and repairs in accordance with company and manufacturer standards.

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Diagnose faults and ensure systems are restored to full operation safely and efficiently.

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Act as the company’s on-site representative, maintaining a professional attitude and appearance.

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Participate in the out-of-hours call-out rota, ensuring prompt response to emergency requests.

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Keep designated call-out periods free of other commitments.

Requirements:

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Valid CSCS Card

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Full UK Driving Licence

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Able to work and stay away from home and, if necessary, to do so at short notice when needed.

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Experience in similar field engineer roles

We are seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent end-user experience in secure, fast-paced environments.

You will work closely with wider IT, infrastructure, and security teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards.

Key Responsibilities

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Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels

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Act as an escalation point for incidents and service requests unresolved at 1st line

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Troubleshoot and resolve issues across macOS, Windows, iOS, and Android devices

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Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive

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Configure and support end-user hardware (laptops, mobiles, printers) and software (M365, MDM, VPN)

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Perform root cause analysis and document fixes within the knowledge base

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Support user onboarding, device provisioning, and basic user training

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Escalate complex issues to 3rd line teams or vendors, retaining ownership through to resolution

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Collaborate with infrastructure, application, and security teams to deliver seamless support

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Contribute to continuous service improvement by identifying trends and recommending solutions

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Ensure adherence to ITIL-aligned service management processes and ISO 27001 standards

Required Skills and Experience

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2–5 years’ experience in a 2nd line support or Tech Bar environment

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Strong macOS support experience, with additional exposure to Windows, iOS, and Android

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Hands-on experience supporting Microsoft 365 services

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Working knowledge of Active Directory, Azure AD / Entra ID, and identity management

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Experience using ITIL-based service management tools (e.g. ServiceNow, Jira)

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Strong troubleshooting skills with a customer-focused, face-to-face support approach

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Ability to manage and prioritise incidents in line with SLAs

Desirable Skills and Experience

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ITIL Foundation certification

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Microsoft 365 Administrator and/or Apple certifications

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Experience with security and access management tools such as:

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Okta

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Zscaler

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Microsoft Intune and/or Workspace ONE

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Previous experience supporting VIP or high-profile users

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Exposure to ISO 27001 or ISO 9001-compliant environments

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Active SC Clearance (transferable)

Lead Service Desk Analyst

Up to £55,000 per annum plus bonus and benefits

Site based – South West London

Our client, a globally recognised giant in the Design and Engineering space is looking for an experience Service Desk Analyst Lead to be responsible for the smooth running of their Service Desk and lead the team successfully.

As the Lead Service Desk Analyst you will be responsible for service quality, efficient resolution of tickets and a culture of continuous improvement, working closely with the problem and change managers. In the role you will also work to ensure effective day-to-day service delivery by coordinating staff, resources, and processes to meet service level agreements (SLAs) and user satisfaction targets.

Responsibilities

* Service Desk Operational Leadership -Provides direction to the Service Desk team to consistently meet or exceed agreed service targets (e.g., response times, resolution times, user satisfaction).

* ITSM Process Governance (Operational Level) -Collaborates with the Incident, Problem and Change Managers where applicable to ensure smooth coordination and escalation between processes.

* Support major incident response from an operational standpoint, ensuring effective communication, correct prioritisation, appropriate resource allocation and structured post-incident reviews.

* Resource Planning & Team Management o Works with the End User Support Manager on workforce planning, capacity management, and budgeting for operational teams.

* Identifies training and development needs across Service Desk and ITSM functions, ensuring staff can deliver against SLAs.

* Support Service Desk Team by providing guidance, performance reviews, and coaching.

* Reporting & Operational Metrics o Produce and present operational reports (daily, weekly, monthly, covering: o Incident and Request processes & performance -Ticket SLA compliance

* User Satisfaction & Feedback o Uses data insights to propose and drive operational enhancements (e.g., process automation, knowledge base improvements).

* Stakeholder Management & Communication- Serves as a contact between IT Service Management teams and the business for day-to-day service queries, escalations, or complaints.

Qualities and Skills Required

* ITIL Expertise

* Comprehensive understanding of ITIL/ITSM frameworks (IT IL 4 Foundation minimum; ITIL Managing Professional or specific practice certifications highly desirable).

* Demonstrable experience in leading Incident, Major Incident, Knowledge Management, and Request fulfilment within a live environment.

* Proven experience in driving ITIL process maturity improvement in an operational environment.

* Proven experience of supervising day-to-day service desk or IT support operations.

* Ability to manage multiple priorities and work under pressure.

* Process & Performance Management o Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements.

* Familiarity with ITSM tools (ServiceNow and/or FreshService), operational dashboards, and automation.

* Maintain comprehensive documentation of Service Desk work instructions and end user self-help articles

* Provide training and support to operational teams to ensure they optimize service delivery according to best practice guidance.

* Able to demonstrate initiative and a proactive approach to daily tasks.

* Able to work as part of an effective team assisting and supporting team members.

Desirable

* Knowledge of infrastructure technologies and best practices.

* Ability to take the initiative, challenge the status quo and drive change.

* Able to build trusted partnerships and communicate candidly.

* Familiarity with lean or agile methodologies (e.g., Kanban, DevOps) is beneficial.

* Experience working with digital experience monitoring tools (eg. Nexthink) to transform from reactive, to proactive, incident and problem management

* Comfortable operating in a dynamic, fast-paced environment with shifting priorities

* Experience working in agile environments

A growing fire compliance contractor is looking to appoint a Passive Fire Project Coordinator/Junior Contracts Manager to support the delivery of passive fire remediation and FRA-related works across occupied properties.

This is an excellent opportunity for someone with hands-on passive fire or fire compliance experience looking to progress into contract management within a supportive and well-structured environment.

The role

You will support senior management with the coordination, administration, and compliance of passive fire projects, working closely with site teams, residents, clients, and suppliers.

Key responsibilities

Project Coordination:

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Assist with planning and coordination of passive fire works

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Maintain project trackers, schedules, and documentation

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Raise quotations for surveyed works

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Ensure works align with FRA actions and client specifications

Compliance and quality:

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Ensure works comply with relevant standards and legislation

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Collate and upload compliance evidence, certifications, and photos

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Support quality checks and compilation of handover packs

Client and resident liaison:

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Support access arrangements in occupied social housing

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Maintain regular client communication and progress updates

Supply chain and site support:

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Coordinate labour, materials, and subcontractors

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Ensure operatives receive correct specifications and fire-stopping details

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Monitor subcontractor performance and escalate issues

Health and safety:

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Support RAMS, toolbox talks, and site safety processes

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Report incidents, near misses, and non-compliance

Reporting:

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Maintain KPIs, dashboards, and progress reports

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Track variations, completed works, and outstanding actions

About you

*

Experience in passive fire protection, fire safety, or compliance works

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Familiar with social housing and working in occupied properties

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Good understanding of fire doors, fire stopping, and compartmentation

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Strong organisational and administrative skills

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Confident communicator with residents and clients

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Able to interpret drawings, FRA reports, and specifications

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Competent IT skills (Excel, Word, CRM/compliance portals)

Salary and benefits

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23 days annual leave, rising to 25 after two years

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Buy & sell holiday scheme

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Pension scheme

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Structured training, development, and progression

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Employee wellbeing programme

A growing national manufacturer of conservatories are currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join a field-based team.
The role involves overseeing conservatory installations carried out by approved and pre-approved members of the ‘Approved Installer Network’, providing advice and guidance where necessary to ensure a first-class installation and exceptional service to customers
Responsibilities:
Requirements
* Travel nationally to customers properties throughout parts of England and Wales
* Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish
* Share technical expertise from the onset of the installation process through to installation completion
* Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction
* The accurate reporting, administration, and communication of installer competence, quality, and workmanship
* Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner
* Conduct quality/spot checks, at random, on previously approved installers
* Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues
* Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required
* The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home
About you
* Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems (including solid tiled roofs)
* Experience in the installation of steel bases is desirable
* Strong knowledge of conservatory installation equipment, tooling, and processes
* Proficiency in troubleshooting and resolving onsite installation issues
* Excellent communication skills
* Ability to work independently and effectively manage time and resources
* Willingness to travel nationally and regularly complete overnight stays
* Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture
* The ability to develop good working relationships with both colleagues and installers
* The ability to successfully follow processes and deliver required and measurable results
* Full driving license
Benefits:
* Company van, tools, and mobile provided and expensed
* Fuel, travel expenses, and hotel charges (including overnight allowance) expensed
* 28 days holiday entitlement inclusive of recognised public holidays
* Birthday leave
* Employee Referral Programme
* Company pension
* Referral programme
Job Type: Full-time
Work Location: On the road
For more information or to apply please contact Chase Taylor Recruitment quoting reference MM6476

local Council is recruiting for a Modern Workplace Engineer on a permanent basis. This is a hands-on role with a strong focus on telephony and collaboration technologies, playing a key part in ensuring council staff have reliable, secure and user-friendly communications tools. Please note this is a hybrid role, with candidates required on site up to 2 days per week.

The role

As a Modern Workplace Engineer, you will:

* Provide expert support for telephony and unified communications, with a strong focus on Microsoft Teams Phones, calling policies and user configuration

* Support users across modern workplace tools including Teams, M365 applications, laptops and remote working solutions

* Install, configure and maintain end-user devices, software and telephony solutions to ensure high availability and performance

* Troubleshoot and resolve complex incidents relating to voice, collaboration and connectivity, taking ownership through to resolution

* Work closely with users and stakeholders to improve adoption and effective use of telephony and collaboration tools

* Ensure secure and compliant IT operations by adhering to IT policies, security standards and best practice

Key skills required

As a Modern Workplace Engineer, you must have:

* Strong experience supporting enterprise telephony solutions, ideally Microsoft Teams Phones or similar unified communication platforms including creating channels

* Experience supporting user-facing technology in a complex organisation

* Knowledge of incident management, systems installation and network connectivity

* Experience using endpoint management tools such as Intune, alongside productivity and collaboration platforms

* Excellent communication skills and a strong customer-service mindset

* The ability to work proactively, solve problems and support digital and telephony adoption across the organisation

What you get in return

A salary between £45,750 – £49,056 plus the Local Government Pension Scheme and much more

We’re recruiting a Junior Support Engineer to provide professional helpdesk support for prestigious legal firms in central London, with opportunities to work on projects such as rollouts, infrastructure upgrades, and server migrations, earning up to £26,000 per annum.

Junior Support Engineer Role:

* Providing professional Helpdesk for Prestigious Legal firms in the central London area.

* Potential to be involved in many projects including rollouts, infrastructure upgrades and deployments, Server Migrations etc

Junior Support Engineer Skills Required:

* Exceptional customer facing service skills

* Very clear enunciation

* Calm under pressure - you must be comfortable dealing with High level demanding individuals.

* Good knowledge of modern Windows and troubleshooting skills

* Good Knowledge of Microsoft Office - to assist others and troubleshoot

* Mobile device setups, migrations to new handsets etc.

* Active directory / Entra and Microsoft exchange administration (Microsoft 365)

* PC Migrations - migrating user data to new machines etc.

Desirable Skills:

* Familiarity and troubleshooting of Apple Macs

* Basic Networking knowledge (DNS, DHCP, IP subnetting etc).

* Good experience of 365 / Intune / Conditional access

* Mimecast / email filtering / SPF working knowledge

Junior Support Engineer Pay:

£25,000 - £26,000 per annum

Salary: £28,000 - £30,000
Location: Fully remote (quarterly meet-ups - fully expensed)

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands-on exposure to cutting-edge backup and DR technologies, structured progression, and significant investment in training. If you’re professional, eager to learn, and see this Service Desk Analyst role as a genuine opportunity to build niche technical expertise, this could be the ideal next step.

As a Service Desk Analyst you will:

• Log calls in line with ITIL practices (Incidents, Change, Service Requests)
• Allocate and update tickets appropriately
• Perform first-line triage and first-line fixes
• Respond to incoming calls and emails professionally
• Implement basic changes
• Monitor systems for alerts and take appropriate action
• Monitor application mailboxes
• Process service requests
• Produce and maintain internal and external reports
• Carry out basic application administration (Rubrik, Druva, Zerto, Commvault)

Requirements:

• 1-2 years’ experience in a technical support or service desk environment (or relevant placement year)
• Basic technical background with a strong desire to develop
• Professional communication skills (written and verbal)
• Understanding or awareness of ITIL processes
• Interest or exposure to backup and DR technologies (Rubrik, Druva, Zerto, Commvault, NetBackup advantageous)
• Familiarity with VMware (vCenter, ESX, VDS, NSX) beneficial
• Exposure to Azure and/or AWS advantageous
• Basic Scripting/automation knowledge (PowerShell desirable)
• Strong documentation skills
• Positive attitude towards training and development
• Able to work independently in a fully remote environment

Apply today to speak with VIQU in confidence or contact Belle Hegarty.
Know someone exceptional for this Service Desk Analyst position? Refer them and receive up to £1,000 if successful (terms apply).

Power Platform Engineer (Initial 3 month contract) - SC Cleared

*Must have an active SC Clearance*
*Role Status - Inside IR35*
*Hybrid Working: 1 day per week required in the London office*

My client are looking for a Platform Engineer who can provide dev/ops support for the Power Platform Development Team ensuring applications in development meets the required security polices, code quality and is appropriately governed and assessed as it is moved into production. There will also be additional responsibility to assist with the design, implementation and support for the Sharepoint environment.

Responsibilities:

• Provide 3rd line guidance, support and technical expertise for the M365 platform and associated services and applications under the scope of the M365 platform.
• Configure and manage M365 platform and associated services/application integrations, ensuring alignment with business strategy and best practice.
• Evaluate and drive performance improvement and utilisation of M365 tools and services with a strong focus on integration and standardisation across central technology services team.
• Provide advanced support for platform related issues, working closely with local IT teams to resolve complex problems.

Required Skills/Experience:

• Extensive experience in Microsoft 365/M365 technology stack, strong experience in Power Platform and Sharepoint Online is particularly important.
• Strong experience of providing 3rd line support and configuration of M365 services.
• Must have active SC Clearance.

Power Platform Engineer (Initial 3 month contract) - SC Cleared

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Job Title: AV Service Desk Technician

Location: St Albans / Hybrid

Salary: £35,000 - £40,000

Job Purpose Summary:

This is a hybrid role combining service desk administration, remote technical support, and occasional on-site service visits. You will be the central coordination point for all service and maintenance activities, ensuring clients receive fast, efficient, and well-organised support.

Key Responsibilities:

• Manage incoming service desk tickets (ServiceNow)

• Arrange and book service and maintenance visits for engineers

• Schedule and coordinate freelancers where required

• Provide remote technical support to clients using TeamViewer

• Attend onsite service calls when necessary (1st & 2nd line AV support)

• Complete service reports after each visit

• Maintain service asset registers following PMV handovers

• Support escalations from 1st line to ensure resolutions

• Liaise with clients and contractors to gather required documents

• Ensure all service tasks are logged, updated, and closed within SLA

Experience and Skills Required:

• 3 years AV experience ideally within service and maintenance.

• Experience using ServiceNow or a similar ticketing system

• Strong organisational and scheduling skills

• Ability to diagnose faults with corporate AV systems, ideally including: Crestron, AMX, Q-SYS, Biamp

• Full UK Driving Licence

• Right to work in UK

Package:

• Salary: £35K - £40K

• 24 days annual leave plus bank holidays

• Hybrid working

• Laptop & phone

• Pension

• Pool van available for travel

How to apply:

Submit your application or contact Jake Voisey on the details provided.

SER-IN

Location: Central London/Hybrid
Salary: £28,000 - £30,000 + benefits

About Us:
Join an award-winning AI/ML software company at the forefront of innovation. We’re looking for a bright, motivated graduate to join our team as a Full Stack Technical Client Integration Engineer. This is a fantastic opportunity to kick-start your career in tech, working on exciting projects and learning from experienced professionals in a supportive, fast-paced environment.

Who We’re Looking For:
We’re seeking a recent graduate who has completed a degree in Computer Science, Engineering, or a related field from a top-tier university (minimum 2:1 or international equivalent), and achieved at least AAB at A-level. Ideally, you’ll also have completed a year-long internship or placement in a technical or software-focused role.

You’ll thrive in this role if you have:

• Some hands-on experience with full-stack development, particularly using JavaScript, Node.js, Python, and APIs (through internships, university projects, or personal work).
• Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• A proactive mindset, eager to learn and adapt in a fast-moving tech environment.
• An interest in client-facing work, with a consultative and solutions-oriented approach.

Key Responsibilities:

• Support clients with technical integrations of our platform, acting as a trusted advisor.
• Collaborate with internal teams to improve integration processes and tools.
• Learn and grow into a subject matter expert on our platform and technologies.
• Help identify and implement improvements based on client and team feedback.

Why Join Us:
This is an ideal role for a graduate looking to build a career that blends technical development with client interaction. You’ll gain exposure to real-world projects, receive mentorship from experienced engineers, and be part of a company that values innovation and growth.

How to Apply:
If you’re excited by this opportunity and ready to take the next step in your career, we’d love to hear from you. Apply via the link below.

Adecco operates as an Employment Agency and is an equal opportunities employer. All applications will be handled with strict confidentiality.

6 Month FTC | Hybrid, 2 days on-site | Stanmore, London | Up to £35k per annum

Our client are currently looking for an IT Systems Administrator to join their team on a 6 month FTC basis. This role is ideal for someone who is highly organised, technically capable, and comfortable working across multiple systems and data sources. A significant portion of the work will involve data handling, system-based manual processes, and advanced Excel tasks.

Key Responsibilities

• Transfer and reconcile data between multiple systems accurately and efficiently
• Perform manual administrative tasks within business systems as required
• Maintain data integrity through validation, cleansing, and structured updates
• Use Excel extensively for data manipulation, reporting, and analysis
• Support system-related operational processes and troubleshoot data discrepancies
• Work with internal teams to ensure information is up to date and aligned across platforms
• Assist in documenting processes and improving administrative workflows
• Provide general system administration support across a range of technologies

Required Skills & Experience

• Proven experience in a System Administrator or similar technical/operations support role
• Strong experience working with multiple systems and technologies
• Advanced Microsoft Excel skills, including formulas, lookups (VLOOKUP/XLOOKUP), pivot tables, and data analysis
• Experience handling large volumes of data with high levels of accuracy
• Comfortable performing manual system processes with attention to detail
• Strong organisational and time-management skills
• Ability to quickly learn new systems and processes
• Flexible and adaptable approach to changing priorities

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Technical Front Office Strategist

12 Month Contract
Location: London (Hybrid)

Lorien’s UK leading Investment banking client are currently looking for a highly skilled Technical Front Offfice Strategist to join the team on an initial 6-month contract.

Required Skills and Qualifications

Support (~30%)

• Assist traders with L1/L2 support
• Ensure trading systems are up and running at all times
• Develop tools that help ensure systems are reliable and efficient
• Rationalize and enhance the platform reliability
• Support the new pricing setup + the low latency platform

Development (~70%)

• Maintain and enhance existing support, monitoring and analysis tools
• Work with traders/research on the requirements of new features/applications
• Work on new projects to enhance the business (cover algo, ETF pricer setup)

Requirements

• Strong knowledge of Linux (including development/debugging, Scripting, and networking)
• Strong knowledge and experience of core Python development
• Knowledge of C++ code (at least as a reader)
• Knowledge of SQL (Oracle)

Desired Skills

• Experience in working under pressure of a production environment
• Troubleshooting/Analytical skills
• Problem solving skills

If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Description : Hardware/ software technician ( Urgent requirement)

Pay: £15.99 PAYE + OT

Hours: 07:00 – 15:00 (7.5-hour shift, 30-minute lunch)
Role Type: Full time

Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer – Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle.

The Role

You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs.

Key Responsibilities

• Troubleshoot and resolve hardware and software issues
• Perform laptop, desktop, and mobile device repairs
• Install spare parts and carry out warranty repairs to OEM standards
• Stage and configure devices with predefined builds
• Manage and update service tickets accurately
• Maintain asset tracking and workshop organisation (6S)
• Escalate potential SLA risks to supervisors

What We’re Looking For

• Experience repairing laptops, desktops, and mobile devices
• Familiarity with HP, Dell, Apple, and Lenovo systems
• Strong diagnostic and fault-finding skills
• Excellent organisation and attention to detail
• Ability to work independently and within a team
• Eligible to obtain Government SC clearance

This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities.

Apply today to take the next step in your IT engineering career.

Call Steve on 01462 670666

HVAC Engineer - Aftersales Support (Commercial/Industrial Refrigeration & Air-Conditioning) - west London / Middlesex (with option of hybrid/homeworking up to 2 days per week)

(CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE)

A new vacancy for a HVAC Engineer - Aftersales Support with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The HVAC Engineer - Aftersales Support will be required to continuously develop his/her knowledge in the technical specification of the company’s products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products.

Key responsibilities will include:

• Technical aftersales support to distributors, consultants and end users.
• Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel).
• Submit reports for technical supports for site visits.
• Promote new refrigeration products.
• Introduction of new products highlighting the features and the benefits.
• Create presentations and enlighten the features and the benefits for customers / distributors.
• Calculate the products’ performance and/or cost-saving benefits.
• Prepare company technical support documents.
• Propose ideas to improve technical documents for distributors.
• Create new service tools Register subsidy schemes / certification programs.
• Register new products with national subsidy schemes, quality certification schemes and other country requirements.
• Arrange and support random tests as required.
• Collect market information / surveys for new products, benchmark and analyse competitors’ new products.

Key candidate requirements:

• A technical qualification in a relevant Engineering discipline (such as HVAC/R, Mechanical Engineering, etc).
• At least 1yrs experience in aftersales support role working with HVAC/R products & systems.
• Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration.
• Eligible to work in the UK and travel in the EU without restrictions (either now or in the future).
• Strong interpersonal and communications skills.
• Strong problem-solving skills.
• Understanding of customer requirements.
• Presentation skills.
• Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint)

Our client is a leading fire protection company providing fire detection and suppression equipment and due to their continued expansion Staffbase has been appointed to recruit for the position for Fire Extinguisher and Alarm Engineer.

The successful candidate will have at least 3 years experience in Fire Alarm & Fire Extinguisher service, testing and inspection.

OTE £42K - £48K

The Role:

You will operate as a field service engineer and you will be responsible for planned and reactive maintenance and inspection of fire extinguishers and alarm systems in the Essex, London & Kent areas.
Duties will include;

• Fault find and repair fire extinguishers, alarm systems and emergency lighting.
• Replace failed and faulty devices.
• Replacing extinguishers and fire safety ancillary products, emergency signage etc.
• Upselling and cross selling of fire safely ancillary products.
• Scheduling your own works daily/weekly.

Candidate:

You will be an experienced Fire Extinguisher or Alarm engineer with at least three years experience.

Applicants with experience of GENT, Morley and Advance alarm systems will be beneficial.

This is superb opportunity for ongoing progression and training.

BAFE certification desirable but not essential

Must hold a UK Driving licence Max 6 points.

Benefits:

Excellent basic salary + Bonus + Commission OTE £42K-£48K
33 days annual leave
Company Van & personal use
Fuel card & parking apps
Pension
Excellent career progression opportunity

Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.

• Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
• 09:30-17:30 (Monday-Friday)
• Hybrid working (3 days office / 2 days remote)

You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.

IT Applications Analyst Key Responsibilities:

• Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
• Manage user access controls, including provisioning, de-provisioning, and access reviews
• Monitor system health and performance; initiate health checks and proactively remediate issues
• Respond to and resolve incidents and service requests in line with SLAs
• Provide break/fix troubleshooting and root cause analysis across supported systems
• Collaborate with infrastructure teams to support system scalability and optimization
• Facilitate alignment between delivery teams and Information Security, Infrastructure
• Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications

IT Applications Analyst Skills & Requirements:

• 3+ years’ experience in enterprise application support or IT operations within a law firm
• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
• Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
• Understanding of access management, patch management, and vulnerability remediation processes
• Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
• Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)