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Bookings Administrator/Customer Services Advisor
Nuffield Health Brentwood
Chester
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Bookings Coordinator/Customer Service Advisor

Chester Hospital Administration Permanent Full Time

Salary £25,038.00 per annum, 37.5 hours per week

At Nuffield Health the UK’s largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

Our team in our Chester Hospital currently have an opportunity for a Bookings Coordinator/Customer Service Advisor.

Responsibilities

  • Ensure complex administration and support meets all required standards and timescales.
  • Manage, appraise, and interpret data, information and /or situations.
  • Handle all enquiries or queries raised efficiently and effectively, escalating appropriately where necessary.
  • Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
  • Support our PMI and Self paying patients with queries, face to face and over the telephone.
  • Liaise with the Theatre Manager, Outpatient Manager, Patient Services Manager and Pre op Lead to ensure efficient running of the day to day bookings process.

Qualifications and Requirements

  • To be a commercially minded person with drive and plans in place to ensure success.
  • Be responsible for effective prospecting and managing opportunities throughout the entire bookings process utilising customer relationship and systems effectively.
  • To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mindset to bring the best of Nuffield Health to every customer.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Chester, The Grosvenor Hospital - a modern environment with a new theatre suite and day care unit. Our hospital is a leading facility in Chester since 1975 delivering comprehensive treatments and services.

Onsite Stores Support
Hayley Group
Runcorn
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Hayley Dexis has an opportunity for an Onsite Stores Support to work with our onsite customer operation team based in Runcorn.

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry leading customer service.

About the Onsite Stores Support role

The Stores Support role is based within our customer site. Reporting to the Onsite Manager you will be working collaboratively with the customer’s engineering team.

The role has a broad range of responsibilities from managing the stores, stock control, sourcing and ordering spare parts, managing deliveries, dealing with ad hoc parts requests and emailing requests for quotes for the customer.

You’ll need to be a confident communicator in dealing with and managing the customer, being the face of Hayley on site.

The ideal candidate will have a good mix of warehouse and / or stores experience with stock checking experience, coupled with excellent computer skills. An engineering background or manufacturing sector background is preferable.

Key responsibilities as our Onsite Stores Support

  • Assist in raising sales orders for the onsite customer.
  • Liaise with the customer on requirements or concerns raised.
  • Carry out daily/weekly stock checks to reflect the requirements of the Contract.
  • Manage workshop consumables.
  • Assist engineers in issuing spares required from the Stores.
  • Add new items to stock as required, label products and store racking to suit.
  • Book all deliveries on the required systems and put the spares away in the stores or allocated order collection points for engineers.

What we’re looking for in our Onsite Stores Support

  • Engineering or manufacturing sector experience preferable
  • Warehouse / Stores background with stock checking experience
  • Full driving licence is preferable.
  • Customer focused, driven to provide consistently high levels of service.
  • Good level of computer skills, including Microsoft Office.
  • Good level of communication and numerical skills.
  • Ability to prioritise workload and time management.

What you’ll get in return

  • From 23 days annual leave (plus public/bank holidays) increased with length of service.
  • Training provided through our own Hayley Academy.
  • Company pension (if eligible).
  • Life Assurance cover (x2 salary).
  • Invitation to healthcare schemes.
  • Wellness programmes.
  • Uniform and PPE provided.
  • Excellent opportunities and career prospects available.
Field Service Technician (Hardware Break/Fix) - Liverpool
Global Technology Solutions Ltd
Liverpool
In office
Junior - Mid
£150
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Liverpool

Skill Level: Level 2 Technician
Start Date: ASAP
Travel Requirement: Up to 50%+ daily travel
Pay: £150.00

Role Overview

We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience.

The successful candidate will work independently in the field, travelling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment.

Key Responsibilities

  • Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware.
  • Conduct installation, maintenance, and replacement of hardware components.
  • Respond to customer service requests and technical issues promptly.
  • Maintain daily communication through phone, email, voicemail, and internal communication tools.
  • Ensure all administrative tasks and service updates are completed accurately.
  • Follow best practice standards and operational procedures.
  • Maintain and manage tools, spare parts, and test equipment.
  • Utilize escalation and support processes to resolve complex service issues.
  • Travel extensively to customer locations across assigned regions.
  • Lift and transport equipment or parts up to 25 kg.

Requirements

  • Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware.
  • Strong experience with HP and Lenovo hardware break/fix.
  • Proven ability to troubleshoot hardware issues and resolve customer concerns.
  • Comfortable working independently in a field-based role.
  • Ability to travel extensively with extended periods of driving.
  • Valid driver’s license and good driving record required.
  • Ability to lift and carry equipment up to 25 kg.

Important Note

This role is strictly hardware break/fix field support. Candidates with only deskside support experience (eg, battery or keyboard replacements only) will not be considered.

Daytime Housing Officer- Full Time- Wirral
Excel Housing Solutions
Merseyside
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Daytime Housing Officer - Full Time - Wirral

Pay is negotiated from Real Living Wage upwards dependent on relevant experience.

Excel Housing Solutions is looking for a Daytime Housing Officer to join our growing team for our Wirral Accommodation Project.

The Housing Officer is responsible for upholding accommodation standards, managing property tasks, following health and safety rules, and handling duties related to building occupancy.

As a Housing Officer, you help ensure the building stays safe, secure, and clean while creating a positive environment for residents, staff, and visitors.

Working alongside managers and various teams, you’ll ensure health and safety standards are met, manage potential risks, and maintain the property at a high level of quality.

The ideal candidate will be organised, flexible, resilient, and must be able to handle all situations that arise due to the nature of our clients including potential unauthorised visitors to the service. We are looking for individuals who are innovative, assertive, empathetic with a positive attitude.

The successful applicant will work in partnership with statutory agencies to reduce the risks attached to the women in our care.

12.25 hour shifts (7am - 7:15pm)

We particularly welcome applications from individuals with lived experience or from underrepresented backgrounds.

Why Join Excel Housing Solutions?

You’ll benefit from:

  • Free, confidential 24/7 mental health support

  • Death in Service cover for a nominated person

  • Enhanced maternity, paternity & sick pay

  • One extra day off for your birthday

  • Option to buy an extra week of annual leave

  • Additional leave for every full year of service (up to 5 days)

  • Company pension scheme

  • Regular supervision, wellbeing check-ins, and reflective practice

  • Free annual eye tests

  • Casual dress code

  • Refer a friend scheme

  • Cycle to Work scheme

  • A warm, inclusive, and supportive team environment

  • Access to further training / education opportunities.

  • This post is subject to an Enhanced DBS check.

  • The role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings (including those considered ‘spent’) must be disclosed unless ‘protected’.

  • A criminal record will not necessarily bar you from employment.

  • We are committed to safeguarding and promoting the welfare of vulnerable people and expect all staff and volunteers to share this commitment.

  • You must adhere to all safeguarding, lone working, and confidentiality policies.

Due to the nature of the role all applicants must be aged 18 plus, please tick to confirm you are this age or above.

Information Governance Officer
Essential Employment
Ellesmere Port
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Information Governance Officer needed in Ellesmere Port This is a temporary contract initially paying £17.85ph PAYE The reference number is: The successful candidate will be responsible for managing a defined caseload of routine FOI, EIR and SAR requests, from receipt through to response, ensuring requests are handled lawfully, accurately and within statutory timescales. The role will focus on front line case handling, with work allocated and overseen by senior officers within the Information Governance team. They will manage a caseload of routine FOI, EIR and SAR requests, including gathering information from services, applying exemptions, drafting responses and issuing outcomes within statutory deadlines. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website

InterSystems Ensemble Developer
Career Choices Dewis Gyrfa Ltd
Liverpool
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Description At System C, we build technology that connects services and improves outcomes across health and social care.

Our solutions help professionals see the full picture, work more effectively together, and deliver better care for millions of people across the UK. We are looking for an InterSystems Enemble Developer, known internally as Software Developer.

CarePlus, to join our team in Leamington Spa on a hybrid basis.

This is a great opportunity for a technically strong developer who enjoys solving real customer problems, improving live applications, and working in a collaborative environment where pace, ownership and continuous improvement matter.

What you will do: In this role, you will support and enhance our CarePlus product suite, helping to keep services reliable, responsive and fit for the future.

You will work closely with customers, colleagues and third-party partners to investigate issues, deliver fixes, and contribute to ongoing product improvement.

Responsibilities

  • providing technical support for the CarePlus application, troubleshooting, and resolving complex production issues
  • maintaining and enhancing solutions using InterSystems Ensemble, IRIS and ObjectScript
  • supporting integrations and data flows using standards such as HL7 and FHIR
  • applying software and system updates with minimal disruption
  • producing clear technical documentation
  • communicating effectively with both technical and non-technical stakeholders
  • contributing to code reviews, optimisation and continuous improvement

Qualifications

  • commercial experience with InterSystems Ensemble and IRIS
  • strong ObjectScript and SQL skills
  • experience of troubleshooting live or production systems
  • knowledge of healthcare interoperability and integration approaches
  • strong problem-solving skills and a methodical approach
  • the confidence to work independently and as part of a distributed team
  • clear communication and stakeholder management skills
  • experience with Azure, DevOps practices, Python, PowerShell, Agile delivery, or healthcare environments would be helpful, but not essential.

Benefits

Alongside salary, we offer a strong benefits package, including flexible benefits, pension, life assurance, income protection, private healthcare, an employee assistance programme, learning opportunities, and recognition through our Values Awards.

Ready to make an impact?

If you are motivated by meaningful work, enjoy solving technical challenges, and want to be part of a team delivering important solutions in a fast-moving environment, apply today.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

HR Hub Assistant (Recruitment) North West Ambulance Service NHS Trust
Career Choices Dewis Gyrfa Ltd
Liverpool
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Employer:

North West Ambulance Service

Location:

Liverpool, L24 8RL

Pay:

£24,465 per annum

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

30/04/2026

About this job

Are you organised, detail-oriented, and passionate about delivering a great candidate experience?

We’re looking for a proactive HR Hub Assistant to join our friendly and supportive recruitment team and play a vital role in processing applicants across the Trust’s footprint.

This is an excellent opportunity to build or develop your HR career within a busy recruitment environment where your work directly supports bringing great people into the organisation.

You’ll benefit from:

  • Attractive annual leave entitlement
  • Flexible and agile working arrangementsto support work-life balance
  • A welcoming, supportive HR team
  • Opportunities for cross team training and skill development
  • Experience with key NHS systems such as ESR and Trac
  • A chance to contribute to improving HR processes and customer service
  • Previous interviewed applicants from the last 6 months need not apply.

As part of the HR Hub, you’ll work within the Recruitment team to deliver a high-quality, customer-focused hiring service.

You’ll be instrumental in ensuring recruitment processes run smoothly, efficiently, and professionally from start to finish.

Responsibilities

  • Supporting end-to-end recruitment administration
  • Accurately inputting and maintaining candidate and employee data
  • Managing recruitment documentation and systems
  • Responding to candidate and hiring manager enquiries in a timely, professional manner (by email or phone)
  • Supporting onboarding processes and ensuring compliance checks are completed
  • Working collaboratively with colleagues to deliver an efficient recruitment service

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West.

NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England.

It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

We’re seeking someone who thrives in a busy, deadline-driven environment and is passionate about delivering a positive recruitment experience.

Qualifications & Requirements

  • Strong administrative experience, ideally within recruitment or HR but not essential
  • Excellent IT skills, including Microsoft Office, and high accuracy in data entry
  • Strong organisational skills with the ability to manage multiple priorities effectively
  • High attention to detail, particularly when handling sensitive candidate information
  • Excellent communication and interpersonal skills
  • A clear understanding of confidentiality and data protection
  • The ability to work independently as well as part of a team, using initiative and sound judgement

This advert closes on Tuesday 14 Apr 2026

Recruitment Assistant
Career Choices Dewis Gyrfa Ltd
Knowsley
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are moving from Kirkby to Speke later on in the year, so you will need to be able to travel between both sites.

We are now looking for a proactive, organised, and detail-driven Recruitment Administrator to join our team.

This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to build a career within recruitment.

Candidate & Subcontractor Management

Act as the first point of contact for candidate and subcontractor queries.

Maintain accurate records within files.

Review eligibility documents for both employees and subcontractors.

SUBCONTRACTOR PAPERWORK & COMPLIANCE Collect, verify, and maintain all subcontractor paperwork, including:

  • Legal Right-to-work documentation
  • Adobe new starter and contract packs
  • Driving licences and driver information
  • Health and safety certifications
  • Liaise with subcontractor onboarding team to obtain missing or updated documents.

We are now looking for a proactive, organised, and detail-driven Recruitment Administrator to join our team.

This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to build a career within recruitment.

Candidate & Subcontractor Management

Act as the first point of contact for candidate and subcontractor queries.

Maintain accurate records within files.

Review eligibility documents for both employees and subcontractors.

SUBCONTRACTOR PAPERWORK & COMPLIANCE Collect, verify, and maintain all subcontractor paperwork, including:

Legal Right-to-work documentation

Adobe new starter and contract packs

Driving licences and driver information

Health and safety certifications

Liaise with subcontractor onboarding team to obtain missing or updated documents.

Send and verify Disclosure barring services.

ONBOARDING SUPPORT

Issue New starter pack, contracts, and new starter packs.

Coordinate start dates and onboarding schedules for employees and subcontractors.

Ensure all recruitment and compliance checks are completed before engagement begins.

GENERAL ADMINISTRATION

Maintain recruitment and compliance trackers.

Produce weekly/monthly recruitment and compliance reports.

Support Recruitment teams with administrative tasks as needed.

Professional and approachable.

Strong problem-solving skills with a proactive approach.

Able to maintain confidentiality when handling sensitive information.

Works well in a fast-paced environment and adapts to changing priorities

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Frontline Officer City Health Care Partnership CIC
Career Choices Dewis Gyrfa Ltd
Saint Helens
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Employer:

City Health Care Partnership CIC

Location:

St Helens, WA10 2EQ

Pay:

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Yes

Closing Date:

24/04/2026

About this job

Working with our public health team, you’ll help people access the right support by guiding them to the services they need.

Your calm, friendly approach will make a real difference to service users who may need reassurance, clear information or help finding the right next step.

You’ll play an important part in keeping our services running smoothly.

You’ll work closely with colleagues, clinicians and partner organisations to make sure enquiries are handled well and information is recorded accurately.

Every contact you manage helps people feel listened to, respected and supported.

What you’ll do

  • Be the first point of contact, responding to calls and enquiries and guiding people to the right service
  • Record information accurately using the service database and maintain confidential records
  • Provide clear non clinical advice and basic health messages using active listening
  • Support daily administration tasks, including reception duties, stock checking and arranging messages or deliveries
  • Work flexibly with the team to ensure service cover, including occasional unsocial hours

Requirements

  • Level 2 in Business Administration, Customer Service, or equivalent experience
  • Strong communication skills and confidence working with the public
  • Good organisation and the ability to manage your own workload
  • Willingness to learn, use new systems and support colleagues across the service
  • Ability to stay calm and supportive when people may be distressed or unsure

We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do.

At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number.

Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people.

Local diversity demands diverse roles, that’s why we have vacancies to suit everybody.

No matter your role at CHCP, we’ll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.

Please see the job description and person specification attached to this job advert for full details on this role.

This advert closes on Wednesday 8 Apr 2026.

Proud member of the Disability Confident employer scheme.

Tenant Liaison Officer
Construction Resources Limited.
Skelmersdale
In office
Junior - Mid
Private salary
RECENTLY POSTED

About the Company

Our client is one of the UK’s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low carbon technologies.

Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis

The Role

As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes.

Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally.

Key Responsibilities

  • Provide support to residents before, during and after works to their homes
  • Act as the main point of contact for residents during projects
  • Identify vulnerable tenants and ensure additional support is provided
  • Arrange and manage access appointments for works
  • Carry out resident inductions and property condition surveys
  • Organise and attend consultation and engagement events
  • Maintain resident records in line with GDPR requirements
  • Work closely with site teams, subcontractors and clients to resolve issues
  • Support community engagement and social value initiatives

Requirements

  • Minimum 1 year experience in a customer-facing role within the construction industry
  • Liaison Officer experience is essential
  • Strong communication and customer service skills
  • Good organisation and problem-solving abilities
  • Understanding of health & safety on construction sites
  • Basic knowledge of GDPR and data protection
  • Full UK driving licence

Desirable:

  • Experience working with housing associations or social housing
  • Understanding of retrofit or energy efficiency works

Personal Attributes

  • Friendly, approachable and empathetic
  • Proactive and organised
  • Reliable and able to meet deadlines
  • Able to work independently and as part of a team

If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.

Learner Support Manager & Exams Officer
Accesssport
Liverpool
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Learner Support Manager & Exams Officer

DBS Requirement: Enhanced DBS (mandatory)
Contract: Full Time (Permanent)
Salary: £26,000 - £32,000
Location: Liverpool with travel to other locations

About the Role

We are seeking an experienced and highly organised Learner Support Manager & Exams Officer to lead our learner support provision and coordinate examinations for Access Sport.

This role is responsible for ensuring high-quality, inclusive and compliant learner support, alongside the effective planning and delivery of examinations in partnership with the Examinations Manager and the administration team.

The successful candidate will combine strategic oversight with strong operational delivery, ensuring learners receive impactful support while maintaining full compliance with safeguarding, SEND and awarding body regulations.

Key Responsibilities

  • Leadership of Learner Support
  • Learner Support Reviews & EHCP Management
  • Safeguarding & Pastoral Oversight
  • Exams Officer - Access Sport
  • Senior Contribution & Operational Oversight

Person Specification

  • Essential
  • Proven experience leading or managing learner support / SEND provision.
  • Strong knowledge of EHCP processes and Annual Reviews.
  • Experience coordinating Exam Access Arrangements.
  • Understanding of awarding body exam compliance requirements.
  • Safeguarding experience and confidence acting in a DSL capacity.
  • Excellent organisational, communication and leadership skills.
  • Experience working within post-16 education.

Desirable

  • Previous experience as an Exams Officer.
  • Experience managing ALS/HNF funding processes.
  • Relevant SEND or leadership qualification.

What we offer?

  • Generous Holiday Allocation
  • Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
  • Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
  • Paid Leave: Enhanced Maternity, Paternity and Sick pay.

Access Industry is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance and satisfactory references.

We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that’s what helps us help our learners. We therefore welcome applications from all backgrounds.

Financial Services Complaints Handler
Teleperformance
Multiple locations
Fully remote
Junior - Mid
£30,000
RECENTLY POSTED

Complaints Handler – Banking & Financial Services (Remote)

Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK).

Start Dates : Various 2026

  • Salary : From £30,000 per annum
  • Location : Work From Home
  • Training :  2 weeks then 2 weeks Grad Bay
  • Contract : Permanent, Full Time (40hrs) (must be fully flex)
  • Background Checking :
  • Right to Work in the UK
  • Criminal Record Check
  • Credit Check
  • CIFAS and Sanctions checks
  • Any other associated checks

Job Profile Summary

We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints.

Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change.

The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times.

Job Description

  • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.
  • Prepare routine letters, memoranda and reports for approval, while following up on pending issues.
  • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities.
  • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
  • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports.
  • Develop personal capabilities using existing formal and informal training opportunities.
    Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.).
  • Collect and prepare standard data related to ongoing issues.

Essential Experience:

  • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK
  • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps
  • Excellent verbal and written communicaton
  • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines
  • Objection handling whilst remaining professional

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
  • Critical Thinking- You are able to think logically when making decisions.
  • Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
  • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Exchange Engineer
Teksystems
North West England
In office
Mid - Senior
Private salary
RECENTLY POSTED

Description

This is an Email Engineer role with global responsibility. The role will report to the Email Engineering PoD Lead and will be part of the Collaboration Engineering Cluster POD within End User Services CTOi.

Act as a Global Subject Matter Expert for email technologies, primarily Microsoft 365 Exchange Online (cloud), Exchange Hybrid (MRS and Edge servers), Microsoft Exchange SE (on premise), Outlook clients (M365 App for Enterprise and New Outlook), OWA and Outlook mobile app (iOS and Android).

Ensure that the Exchange email service is running at optimal performance by working with different teams, vendors and partners globally.

Be able to support and lead incident management escalation and crisis calls related to Exchange technical issues impacting the email service globally.

Support new email large scale projects and initiatives aimed at IT optimization & cost reduction, increase user productivity & security, support business growth or meet regulatory requirements.

To be successful in this role, you should meet the following requirements:

Extensive experience of supporting and engineering Exchange Email on premise and Exchange Hybrid environments as part of a large organisation. experience on migrating large number of mailboxes to M365 Exchange Online.

Solid working and engineering knowledge of Microsoft Exchange Server SE (automation, troubleshooting, high availability / disaster recovery, security m

Skills

  • exchange server
  • active directory
  • microsoft office
  • m365
  • copilot
  • azure

Job Title: Exchange Engineer

Location: Sheffield, UK

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as “Allegis Group”). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the “Contacting Us” section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Manufacturing Technician
MARS
Birkenhead
In office
Graduate - Junior
£28,700 - £30,400
RECENTLY POSTED

Job Description:
Castle Cary
£28,700- £30,400 (including shift allowance, DOE)

  • Performance Bonus & Exceptional Benefits
    Weekly rotating shifts -Mon -Fri 37.5 Hours:
    Week 1: 6am-2pm / Week 2: 2pm-10pm / Week 3: 10pm-6am
    Why Join Us?
    We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate , you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we’re here to support you every step of the way.
    The Role
    This is a hands-on role ensuring raw materials and machinery are running smoothly to keep our production process efficient and safe. You’ll play a key part in quality, safety, and output while working across different shifts.
    ⭐ What’s in it for you?
  • Career growth opportunities with structured development & Mars University
  • Private healthcare + equal parental leave
  • Generous pension (up to 9% contribution)
  • Life assurance (4x salary)
  • EV salary sacrifice scheme
  • Gym membership & wellbeing support
  • Annual leave starting at 24 days , rising to 32 with service
  • Free perks on site : parking, Lavazza coffee, tea, fruit twice a week, and access to our employee shop

✅ What We’re Looking For

  • Good interpersonal and communication skills , able to work collaboratively with colleagues.
  • Ability to accurately update data via computerised systems
  • Health & Safety awareness : Strong understanding of H&S and quality standards
  • IT skills : Confident using Outlook, Word & Excel
  • Transport : Full driving licence + own transport
  • Personal skills : Self-motivated, detail-oriented, organised, and able to manage time effectively
  • Manufacturing experience : Previous experience working in a production/manufacturing environment desirable

Key Responsibilities

  • Maintain excellent processing line efficiency in line with the set plan and raise any identified issues
  • Operate & monitor machinery : Ensure efficient production runs and quality outputs
  • Handle materials : Prepare, load, and safely store raw materials
  • Support peers in achieving highest Safety, Quality and Efficiency standards throughout the site, and follow all safety procedures and help maintain a safe workplace
  • Ensure cleaning regimes are upheld and fulfilled to the highest standard
  • Record keeping : Maintain accurate production records and reports
  • Actively participate in operational processes that support the improvement of our business performance

What You Can Expect from Mars

  • Work alongside 130,000+ Associates worldwide guided by our Five Principles
  • Be part of a purpose-driven company shaping “the world we want tomorrow”
  • Access world-class training & development from day one
  • Join a company with an industry-leading salary and benefits package
IT Trainer - Liverpool (Onsite) - £33k-£37k pa
Harvey Nash Plc
Liverpool
Hybrid
Junior - Mid
£33,000 - £37,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

IT Trainer - Liverpool (Onsite) - £33,000 - £37,000 DOE (Permanent)

Are you passionate about technology and love helping people get the best out of it?

We’re looking for a dynamic IT Trainer to champion the use of modern technologies and support staff across new and existing systems.

In this role, you’ll design, deliver, and manage engaging formal and informal training from classroom sessions and drop-ins to remote training focused on new technologies and the IT systems staff use every day. You’ll play a key part in driving digital confidence across the organisation.

You’ll be joining a supportive, forward-thinking environment that genuinely invests in its people, values progression, and encourages you to grow your career alongside the organisation.

IT Trainer - Liverpool (Onsite) - Key Responsibilities:

  • Designing and delivering impactful IT training across multiple formats
  • Running classroom sessions, drop-ins, and remote training
  • Supporting the rollout and adoption of new technologies
  • Translating technical concepts into clear, engaging learning for non-technical users
  • Proactively identifying training opportunities and areas for improvement

Essential skills:

  • Experience delivering IT training within a business environment
  • Confidence presenting to diverse audiences in both formal and informal settings
  • Ability to quickly learn and train on new and emerging technologies
  • Experience in using and training M365 such as Outlook, Microsoft Teams, Co-Pilot, Word etc.
  • Excellent communication skills and a user-focused mindset
  • Confidence in training and presentation delivery
  • Ability to communicate complex IT concepts and training to a non-technical audience
  • Proactively identifies areas for improvement using new and emerging technologies
  • Ability to quickly learn and understand new technologies

IT Trainer - Liverpool (Onsite) - £33,000 - £37,000 DOE (Permanent)

If you’re looking to join an organisation that’s forward-thinking, people-focused, and serious about progression, this could be a great fit.

Send your CV for immediate consideration or email (see below)

After Sales - Maintenance Engineer
Reed
Saint Helens
In office
Junior - Mid
£33,000 - £37,000
RECENTLY POSTED

Aftersales Engineer

  • Location: St Helens (Plus National Travel)
  • Job Type: Full-time
  • Salary: £33,000-£37,000

Join a growing team as an Aftersales Engineer, where you will be the first-line responder for customer support needs and an integral part of our production activities. This role is perfect for engineers who thrive on problem-solving, working independently, and providing exceptional customer support across the UK.

Day-to-day of the role:

Aftersales (Primary Responsibility)

  • Act as one of the on-call responders for incoming aftersales requests during scheduled working hours.
  • Carry out reactive maintenance, repairs, and fault investigations on switchgear and associated systems.
  • Perform mid-level service tasks including routine maintenance, component replacement, relay testing, VT/CT functional checks, and mechanical adjustments.
  • Conduct site assessments and produce clear service reports, RAMS (where required), and documentation.
  • Provide technical guidance and professional customer-facing communication.
  • Uphold all relevant safety procedures, risk controls, and company standards.

Travel Requirements

  • Willingness to work away within the UK Monday-Friday, with durations varying from 1 day up to a full week, depending on scope and location.

Production Support (When Not on Aftersales Duties)

  • Support hands-on manufacturing and assembly activities including electrical and mechanical installation work, internal wiring, and cabinet layout work.
  • Assist with PDI inspections and functional testing.
  • Engage in general workshop duties supporting daily production operations.

Required Skills & Qualifications

Essential:

  • Strong electrical and mechanical aptitude.
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to work independently and as part of a team.
  • Confident interpreting electrical/wiring drawings.
  • IT-competent (Outlook, Word, Excel).

Desirable:

  • Understanding of MV switchgear, auxiliary transformers, VTs/CTs, and protection/control panels.
  • Relay testing experience.

Qualifications:

  • NVQ / City & Guilds Level 2 or 3 in Electrical Installation, Electrotechnical Services, or similar.
  • 18th Edition Wiring Regulations is a plus.
  • Relevant service engineering or switchgear experience.

Benefits

  • Early finishes on Fridays.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.
  • 24 days holiday plus 8 UK bank holidays.
  • Employee Assistance Programme.
  • Wellbeing Committee.
  • Free parking.
  • Pension Scheme (6% employer contribution).
  • Bereavement Leave.
  • Enhanced paternity/maternity pay.
  • Up to 10% Monthly bonus.

To apply for the Aftersales Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

IT & Communications Apprentice - no experience required
Army
Multiple locations
In office
Graduate - Junior
£26,000
RECENTLY POSTED

IT & Communications Apprentice

The Army - United Kingdom

From £26,334 a year

Create a battle-winning cyber capability.

As a full-time soldier, entry-level Communications Engineer in the British Army, youll:

  • Learn how to protect our frontline communications systems from cyber warfare threats
  • Join one of three focused trades: Information Services, Networks, or Infrastructure
  • Configure, deploy, and maintain operational and tactical communication systems
  • Engineer radios, satellite systems and computer networks
  • Build voice and data telecommunications networks
  • Earn an apprenticeship in Network Engineering or Cable Installing

To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).

Set yourself up for life.

During your initial training, youll earn £26,334. If you set your mind to it, you could reach Corporal within 5 years, earning £37,861.

Youll also receive 30 days annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you’re away on operations or training exercises, you’ll normally work 8.30am to 5pm, Monday to Friday.

From your very first day of training with us, youll be gaining transferrable skills skills that could set you up for life. You dont need to know how to do the job before you get here, because well give you all the entry-level training you need.

Youll even get to travel the world, taking part in the Armys adventurous training, and spending dedicated time playing the sports you love.

Get skills, get qualified, get confident.

You Belong Here.

Apply Now.

Technician 2
Hays Talent Solutions
Chester
In office
Junior - Mid
£15 - £19
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Joina leading independent technology and services provider as a technician 2

Job Overview:
Weare seeking an experienced CE Engineer to support End User Services, providingIMAC, Break/Fix, Moves, and Refresh services. The role involves hands-onsupport for end-user hardware, printers, and peripherals, ensuring high servicequality and adherence to organisational standards and policies.

Location:Chester Business Park, Chester, CH4 9FB
Working Hours: Monday to Friday, 08:00 - 16:00 (Weekend overtime may be required)

Contract Duration:

  • Start Date: 05 May 2026
  • End Date: 31 July 2026
  • Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.33/hr (via a Hays approved umbrella company)

Main Responsibilities

  • Perform IMAC (Install, Move, Add, Change) activities for end-user devices.
  • Deliver break/fix support for desktops, thin clients, monitors, webcams, and related peripherals.
  • Support user moves and hardware refresh activities.
  • Plan and coordinate hardware refresh activities.
  • Deploy and configure hardware according to standard build and security policies.
  • Perform data backup, migration, and validation during refresh cycles.
  • Provide end-user support during and after deployments.
  • Manage secure hardware collection and disposal, adhering to asset and environmental policies.

The Ideal Candidate

  • Experience in End User Computing/Deskside Support roles.
  • Strong knowledge of IMAC and Break/Fix support.
  • Hands-on experience with PC refresh and deployment projects.
  • Familiarity with printer maintenance and consumables handling.
  • Excellent customer service and communication skills.
  • Ability to follow documented processes, standards, and policies.

How to Apply:
Ifyou’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Mortgage Underwriter
Elevate Recruitment Limited
Warrington
Hybrid
Mid
Private salary
RECENTLY POSTED

Mortgage Underwriter required by high street mortgage lender to provide an efficient and professional manual mortgage underwriting service to their clients customers and intermediaries through compliant regulated meetings.

This role offers the opportunity for hybrid working only 1-2 days/month required in office in a really welcoming and positive working environment and offers a competitive salary and package for the right skills and experience.

Excellent package includes:

  • £ Competitive Salary depending on experience
  • Hybrid Working - mainly remote with 1-2 occasional days per month required in office
  • 35 Hour Week
  • Private Healthcare
  • Generous pension
  • Free Onsite Parking
  • 25 days holidays (rising with service) + 8 bank holidays plus other benefits.

Mortgage Underwriter Key skills and experience:-

  • CeMap qualified or industry equivalent.
  • 5 GCSE at Grade C or above including Maths and English or equivalent.
  • Excellent communication skills both written and verbal.
  • Experience of Microsoft packages including word & excel.
  • Ability to independently manage multiple tasks
  • Strong attention to detail

Mortgage Underwriter Responsibilities:

  • Process mortgage Decision in Principle (DIP) requests from intermediaries within SLA.
  • Process mortgage applications on the software system and complete all procedural administrative documentation efficiently liaising with the customer during the application process.
  • Maintain accurate records and notes throughout all stages of the mortgage application.
  • To approve mortgage applications (direct and introduced) within specified limits in accordance with Lending Policy.

This is an excellent opportunity to join a professional working environment with exciting career development opportunities. The role is offered as a permanent role and will provide the incumbent the chance to develop their skills and experience. In return you will enjoy an attractive salary, a hybrid working environment and a range of benefits including a 35-hour week, healthcare, pension, and free onsite parking.

Our client welcomes applications from a diverse background and encourages equality and inclusion in their workforce. Forward your CV to Elaine Hallworth and we will be back in touch to discuss the role and client further.

Event Water Hygiene & Water Filtration System Engineer (Contractor)
Bluewater Ltd
Merseyside
In office
Junior - Mid
£150/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

About the Company

Bluewater is a global water purification and beverage company. Our innovative purification technology is designed to deliver purer, healthier water at home, work, and play as well as end the need for single-use plastic bottles of water by promoting sustainable, high-quality hydration solutions.

Role Overview

We are seeking a skilled Water Hygiene & Water Filtration System Engineer (Contractor) with mechanical and electrical experience to support the installation, servicing, and maintenance of water systems within a fast-paced live event environment.

You will be responsible for ensuring all water purification and distribution systems operate safely, efficiently, and in line with required hygiene and compliance standards throughout the contract period.

Key Responsibilities

  • Carry out servicing, maintenance, and repair of water treatment and filtration systems on-site
  • Install, set up, and commission water purification units and associated equipment
  • Perform basic electrical fault finding, testing, and connections on system components and control panels
  • Drain down, clean, disinfect, and re-commission systems in line with water hygiene guidelines
  • Inspect systems, controls, and components to identify mechanical and electrical faults, leaks, or performance issues
  • Perform Planned Preventative Maintenance (PPM) activities to ensure system reliability and compliance
  • Respond promptly to on-site issues, minimising downtime and maintaining continuous operation
  • Work safely in confined spaces, following all site safety procedures and permit requirements
  • Support day-to-day operational requirements to ensure systems run effectively throughout the event
  • Act as the on-site technical representative for Bluewater, supporting the client, coordinating with the wider team, and resolving issues as they arise

Requirements

  • Full UK driving licence
  • Physically fit and capable of manual handling work
  • Proven experience working with water treatment, filtration systems, pumps, and associated equipment
  • Electrical competency (fault finding, basic wiring, controls, or similar)
  • Good understanding of water hygiene standards
  • Strong fault-finding and problem-solving skills (mechanical and electrical)
  • Ability to work independently in a fast-paced, site-based environment
  • Willingness to work flexible hours, including evenings and weekends

Contract Details

  • Type: Contractor (short-term / event-based)
  • Location: On-site in Southport, Lancashire
  • Duration: June to August
  • Hours: Flexible, including shift work
Fire and Security Installation Engineer
SIMPLY RECRUITMENT GROUP LIMITED
Wigan
In office
Mid - Senior
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

=We are looking for a Fire and Security Installations Engineer to work on a permanent basis in Wigan. The role will be covering the North West area.
Salary is c£34-40,000 per annum plus overtime/on-call opportunities, 25 days’ holiday plus bank holidays, Company Vehicle and Fuel card, Power tools, Laptop, phone, pension etc.Fire and Security Installations Engineer Duties/Experience

  • At least three years hands-on experience working with electronic security and life safety systems, ideally within an NSI-approved organisation
  • Strong capability in installing, configuring, and commissioning a wide range of fire and security systems
  • Proven ability to carry out servicing, diagnostics, and fault resolution across multiple system types to a high standard
  • Must be eligible to pass industry-standard screening checks, including BS7858, DBS, and relevant police vetting
  • Working knowledge of leading manufacturers and platforms, such as Texecom, Dahua, Paxton, Videx, C-Tec, Advanced, Hochiki, Gent, Hikvision, or similar
  • Solid understanding of IT infrastructure, networking fundamentals, and core electrical/electronic principles
  • Prior involvement in managing or coordinating security-related projects
  • Willingness to participate in an out-of-hours emergency call-out rota

Additional Skills & Attributes for the Fire and Installations Engineer:

  • Able to work independently with minimal supervision while contributing effectively within a team environment
  • Capable of making sound decisions under time constraints
  • Responsible for managing and maintaining stock levels within a company vehicle
  • Consistently follows health and safety guidelines and works in a safe, compliant manner
  • Completes required documentation accurately, both digitally and on paper
  • Demonstrates reliability, organisation, and strong time management skills
  • Complies with all internal policies and operational procedures
  • Builds and maintains positive working relationships with customers and colleagues

How to apply for theFire and Installations Engineer:Please call Rebecca at Simply Recruitment Group or press APPLY NOW!

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