Required Technical Skills & Certifications

• Demonstrated experience in endpoint security, across both engineering and support capacities.
• Strong expertise in Application Control, especially with BeyondTrust solutions.
• Proficiency in scripting PowerShell and Python are essential.
• Experience with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS environments.
• Advanced understanding of Microsoft Windows operating systems.
• Strong analytical and problem-solving skills, with the ability to assess complex security challenges and propose effective solutions.
• Exposure to data analytics tools such as Splunk and Power BI.
• Ability to clearly articulate troubleshooting methods and strategies.

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Huxley, please visit

Yorkshire area
£35,000 to £45,000 per annum

Are you an experienced AV Commissioning Engineer looking for your next challenge? We’re working with a forward-thinking company that specialises in delivering cutting-edge Audio Visual (AV) and Video Conferencing (VC) solutions to a wide range of clients. Following a strong year of growth and exciting new projects with some of the UK’s top contractors, they’re looking to add a talented individual to their team.

If you enjoy taking ownership of your work, thrive on problem-solving, and want to work in a modern, supportive environment, this role could be just what you’re looking for.

What’s on Offer:

• Competitive Salary up to £45,000 pa: Based on your skills and experience.
• Vehicle Allowance: To support you with your travel needs.
• Overtime Opportunities: Boost your earnings with additional work.
• Pension Scheme: Secure your future with a solid pension plan.
• Holidays: 5 weeks, with the possibility of extra time at Christmas (subject to management approval).
• Modern Workplace: A professional, well-equipped environment to support your success.
• Free Refreshments and Snacks: A small perk at the company’s office.

The Role:

As an AV Commissioning Engineer, you’ll play a key role in ensuring the successful delivery of high-quality AV, VC, and collaboration projects. You’ll take charge of on-site and off-site commissioning, testing, and finalising systems to meet client expectations.

You’ll also work closely with colleagues, clients, and subcontractors to troubleshoot, guide, and make sure everything is running smoothly.

Your Responsibilities Will Include:

• Commissioning and debugging systems during project delivery, ensuring everything is to spec.
• Preparing AV racks and systems in the office, using checklists to ensure all equipment is ready before heading to site.
• Working with the Technical Manager on Crestron Control and Audio DSP programming, keeping all files organised.
• Liaising with clients to handle networking aspects like Crestron NVX, Dante Audio, IPTV, and digital signage systems.
• Training clients and end-users to ensure they’re confident with the installed systems.
• Providing technical advice to junior staff and subcontractors to maintain company standards.
• Conducting audits, logging snags or changes, and handing over final documentation to the Project or Design Manager for system drawings.
• Supporting Sales and Design teams by offering product advice and technical insights.
• Providing second-line support to the Service Team when needed.

About You:

You’ll be confident in your abilities and have the qualifications to back it up, with certifications in some of the following:

• QSC, Biamp, Crestron, Lightware, Shure, Sennheiser, Dante.

Certifications like CTS/CTS-I, Avixa training, Microsoft MTR, or network-specific qualifications would also be great, but not essential.

You’ll have strong technical knowledge, a professional attitude, and a willingness to roll up your sleeves and get stuck in.

About the Company:

The company specialises in delivering high-end AV solutions to a wide range of clients, from corporate offices to cutting-edge collaboration spaces. They’ve built a reputation for quality and innovation, working on projects that challenge the norm and exceed expectations.

This is a chance to join a growing team where your contributions will be valued, and you’ll have opportunities to grow your skills and career.

If this sounds like the right role for you, we’d love to hear from you. Apply now to join a team where your technical skills will make a real difference!

INDAV

You could be an:

AV Commissioning Engineer, Commercial AV Specialist, Corporate AV Systems Expert, Audio Visual Technician, AV Systems Engineer, Video Conferencing Engineer, Networked AV Solutions Specialist, AV Project Engineer, Audio and Control Systems Engineer, AV Engineer, Digital Signage Specialist, LED Screen Installer, Video Wall Commissioning Expert, Collaboration Technology Specialist.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between 6 :00 am and 18:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

• Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

• Probing for  additional   information where  required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to  £5,000

• Submitting accounts for closure where first ‑ party fraud concerns are  identified

• Triaging cases over  £5,000   for escalation

• Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post ‑ investigation actions

• Investigate and review payment attempts to ensure customers are not falling victim to a scam

• Reviewing customer accounts and activity to determine if they are committing fraud

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous   customer service experience or similar

• Strong investigative, problem ‑ solving, and decision ‑ making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between  8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

• Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

• Probing for  additional   information where  required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to  £5,000

• Submitting accounts for closure where first ‑ party fraud concerns are  identified

• Triaging cases over  £5,000   for escalation

• Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post ‑ investigation actions

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous   customer service experience or similar

• Strong investigative, problem ‑ solving, and decision ‑ making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

• Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

• 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

• • Right to Work in the UK
  • Criminal Record Check
  • Credit Check
  • Sanction
  • CIFAS
  • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

• Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
• Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
• Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
• Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
• Be the final voice of support—resolving issues with confidence and compassion when customers need us most
• Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

• You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
• You’ve written final responses and know how to communicate clearly, fairly, and with impact
• You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
• You thrive in fast-paced environments and embrace change with a positive mindset
• You’re comfortable working to targets and deadlines without compromising on quality
• You’ve got a sharp eye for detail and a strong sense of fairness
• You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
• You quickly grasp key regulations and understand how they shape our decisions
• You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
• Collaboration - You enjoy working with others and you like working as a team player.
• Communication- You can speak and write clearly and in a confident manner.
• Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking- You are able to think logically when making decisions.
• Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

• A professional, polite and courteous telephone manner
• Ability to deliver excellent service with outgoing nature
• Excellent verbal communication skills
• A good listener who can convey empathy, patience and understanding
• Confident and proactive to deal with difficult situations and conversations
• High levels of accuracy and attention to detail
• Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

• Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
• Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
• Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
• Have excellent attention to detail
• Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

• Perks at Work – Savings Discounts / Free Online Classes
• • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Service Desk Engineer - Preston Brook

£40,000 PA

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.

You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.

This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.

Key Responsibilities:

• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation

Qualifications and Skills:

• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively

Please note; you must have a UK driver’s license/own vehicle for this position.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date:  15th June 2026

Salary:  £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:  Work from Home

Hours:  Full-Time – 40 hours per week

Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type:  Permanent

Background Checks:  
To keep our customers and colleagues safe, you’ll need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

About the Financial Crime & Fraud Team

Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What You’ll Be Doing

• Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls

• Probing for additional information where required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to £5,000

• Submitting accounts for closure where first‑party fraud concerns are identified

• Triaging cases over £5,000  for escalation

• Safeguarding compromised accounts and taking appropriate action to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post‑investigation actions

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous customer service experience or similar

• Strong investigative, problem‑solving, and decision‑making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-  Doing things well means something to you and you will always strive to improve on your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.

Open-Mindedness-  You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a forward thinking mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with difficult situations and conversations

High levels of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels

Use your problem-solving skills to support our customers, resolve their query and create a positive experience.

Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date:  15th June 2026

Salary:  £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:  Work from Home

Hours:  Full-Time – 40 hours per week

Shifts between 6 :00 am and 18:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type:  Permanent

Background Checks:  
To keep our customers and colleagues safe, you’ll need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

About the Financial Crime & Fraud Team

Our mission is to earn and maintain customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What You’ll Be Doing

• Gathering evidence from customer claim submissions via in‑app chat and inbound/outbound calls

• Probing for additional information where required

• Investigating claims with empathy, accuracy, and attention to detail

• Making decisions on cases and upholding or declining fraud claims up to £5,000

• Submitting accounts for closure where first‑party fraud concerns are identified

• Triaging cases over £5,000  for escalation

• Safeguarding compromised accounts and taking appropriate action to restore safe account usage

• Providing advice and support to victims of fraud

• Completing all required post‑investigation actions

• Investigate and review payment attempts to ensure customers are not falling victim to a scam

• Reviewing customer accounts and activity to determine if they are committing fraud

You Should Apply If You Have…

• Excellent written and verbal English communication skills

• Previous customer service experience or similar

• Strong investigative, problem‑solving, and decision‑making skills

• The ability to be both independent and collaborative

• Confidence working to deadlines

Values we look for you to have:

Process Excellence-  Doing things well means something to you and you will always strive to improve on your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.

Open-Mindedness-  You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a forward thinking mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with difficult situations and conversations

High levels of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels

Use your problem-solving skills to support our customers, resolve their query and create a positive experience.

Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

About the Role

Key Account Administrator

About the Role

We re looking for a highly organised and proactive Key Account Administrator to join Panda, supporting the coordination and processing of contracts for our Key Account customers.

Working closely with Key Account Managers and Corporate Accounts teams, you ll play an important role in keeping customer contracts moving, maintaining accurate data, and supporting a smooth customer experience from set-up through to ongoing account support.

This is a great opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering reliable, high-quality administration.

As a Key Account Administrator, you ll support a busy commercial team, helping ensure contracts, customer information, leads, documentation, and queries are processed accurately and efficiently.

What You ll Be Doing

You ll be responsible for:

• Managing and processing new and existing sales contracts within the AMCS system
• Ensuring contract and customer data is accurate and aligned with internal processes
• Maintaining and updating sales leads within the CRM system
• Working closely with Key Account Managers to provide regular updates and support timely contract delivery
• Keeping supplier and customer information up to date across company systems
• Carrying out credit checks and ensuring information provided is accurate and complete
• Liaising with subcontractors to ensure bins are delivered on time for customers
• Generating Waste Transfer Notes for customers outside of the annual renewal cycle
• Overseeing the Major Accounts inbox, ensuring queries are handled efficiently or directed to the correct team
• Preparing and processing documentation promptly to support customer and operational requirements
• Resolving invoice queries in partnership with finance teams and helping identify recurring issues
• Distributing inbound web and phone leads to the relevant sales teams
• Ensuring all leads are logged accurately within CRM
• Providing wider sales administration support, including logging quotes, producing Power BI reports, and assisting with new mobilisation rollouts

What We re Looking For

We re looking for someone who is organised, accurate, and confident working with multiple priorities.

You ll ideally bring:

• Previous experience in an administrative, sales support, customer support, or similar role
• Experience working in a fast-paced environment
• Strong attention to detail and accuracy when handling data and documentation
• Excellent time-management and organisational skills
• Confident communication skills, both written and verbal
• A proactive and helpful approach to supporting colleagues and customers
• Motivation to develop your own skills and contribute to a team
• Experience using CRM systems would be desirable
• Knowledge of the waste, recycling, logistics, or environmental services sector would be advantageous, but is not essential

Why Join Panda?

This Key Account Administrator role offers the chance to be part of a busy, customer-focused commercial team where accuracy, service, and teamwork really matter.

You ll have the opportunity to build strong knowledge of our systems, customers, and contracts while supporting key business activity across the wider sales function.

This is a great opportunity for someone looking to develop their career in sales administration, customer coordination, or key account support within a growing and operationally focused business.

About Us

We are Panda. We value waste.

We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)

Are you a technically minded Warehouse “Super-User” or “Go-To” Floor person?

Would you like to become a remote working Quality Control (QC) Expert.

If you are a regular user of WMS software and would like to start breaking it, fixing it, and building it, then this is the role and opportunity for you!

Our leading software client doesn’t build code for the sake of it. They build outcomes for high-volume shippers moving 100+ orders a day. To do that, they need someone who knows what a “perfect shipping day” actually looks like.

They deliver industry-leading Warehouse Management Systems, powering thousands of e-commerce, 3PL, and logistics operations worldwide. Their flagship products, provide advanced inventory, fulfilment, and warehouse automation capabilities.

We are not looking for a corporate software tester.

We are looking for the Warehouse Supervisor, Operations Lead, or “Go-To” Floor Person who is tired of fighting clunky systems and ready to build a better one. Real world, hands-on, warehousing experience having ideally worked in an e-commerce business using a WMS system will fit right in.

If you have worked for a 3PL, or in the client setup space, even better.

They are actively expanding their Quality Assurance department, bringing together a dedicated testing team with a natural leader, who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments.

Is this you?

• The Floor Legend: You are the person everyone asks for help when the WMS acts up, the labels won’t print, or a new e-commerce client needs to be onboarded.
• E-commerce DNA: You’ve lived the pick-pack-ship grind. You know that in high-volume e-commerce, a “small glitch” at 3pm is a disaster.
• Sharp & Tech-Literate: You are not a coder, but you are “techy.” You have probably used YouTube or AI to solve problems before. You are curious, fast, and bored of just packing boxes.
• 3PL Experience (Nice to have): If you have handled client setups or multi-tenant warehousing, you’ll fit right in.

The Role:

Your job is to be the final gatekeeper. Before a feature reaches their customers, it has to pass you.

• Real-World Testing: You will put new features through the ringer. If a workflow is slow, confusing, or “doesn’t work like a warehouse actually works,” you send it back to the Developers.
• Master the Tools: They will train you on the technical side. Using modern AI and testing platforms, we will show you how to turn your warehouse knowledge into professional software QC.
• Outcome Obsessed: Their customers pay for a service, not code. You will ensure the “service” is bulletproof.

Why is this role for you?

• Trade the High-Vis for High-Tech: Move into a career in software without losing the expertise you have spent years building.
• Work with a Sharp Team: Join a crew that values shipping efficiency over “coding for the sake of it.”
• Build the Future: Help create the WMS you always wished you had when you were on the floor.

If you’ve got the warehouse brains, they have got the tools

What they Offer:

• Remote Working
• Opportunity to work on market-leading WMS platforms used globally.
• The chance to influence how real users experience our products.
• A role that values judgement, common sense, and user empathy.
• Exposure to multiple products across different stages of development.
• A collaborative, remote working environment that really pulls together.
• This a full-time, permanent position.
• Attractive salary

Apply now in complete confidence for immediate consideration.

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Lift Engineer

Location: Liverpool & surrounding areas
Salary: £45,000 - £55,000 (DOE) + overtime + call-out + company van
Job Type: Full-time, Permanent

The Opportunity

We’re working with a well-established and growing lift services company looking to add a skilled Lift Engineer to their team in the Liverpool area. This is a great opportunity to join a business with a strong pipeline of work across service, maintenance and repairs, with clear progression and long-term stability.

The Role

You will be responsible for the servicing, maintenance and repair of a range of lift equipment across commercial and residential sites.

Key Responsibilities:

• Carry out routine servicing and preventative maintenance
• Diagnose faults and complete repairs efficiently
• Attend breakdowns and call-outs when required
• Ensure all work complies with current safety regulations and standards
• Maintain accurate service records and reports
• Deliver a high level of customer service on-site

Requirements

• NVQ Level 3 in Lift Engineering (or equivalent)
• Proven experience in lift servicing, maintenance and repairs
• Strong fault-finding and diagnostic skills
• Full UK driving licence
• Willingness to participate in a call-out rota

What’s on Offer

• Competitive salary with overtime opportunities
• Call-out rota with additional earnings
• Company van, fuel card and tools provided
• Ongoing training and development
• Clear progression opportunities within a growing business

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.

Ruabon, Wales
35,000- 37,500

Overview

You will work within a collaborative team, supporting users, systems and projects across the business with opportunities for ongoing development.

The Role

Key Responsibilities
IT Support and Infrastructure
Deliver day to day IT support for local and remote users
Support Active Directory and Windows / Ubuntu servers
Manage virtual environments and backups
Maintain Microsoft 365 and other cloud services
Provide Windows 10 and 11 support

Networks and Systems
Support network infrastructure including switches and firewalls

Technology Projects
Support internal IT projects and systems development

About You
Passion for IT and interest in secure, reliable systems

Working Hours

Apply
Please submit your CV. All applications are treated in strict confidence.

Please send your CV to (url removed) and call James at gap construction on (phone number removed). If you have any questions or would like to discuss other opportunities, please contact the same number. This vacancy is being advertised on behalf of gap construction who are operating as an employment agency. gap construction are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: “By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.”

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

Audio Visual Installation Engineer

Location: Liverpool (Merseyside)

Reports to: Project and Installation Manager

Salary: £32,000 to £37,000 per annum

Job Type: Full-time, Permanent

Are you an experienced AV Technician looking to step into a senior role with national projects, blue-chip clients, and cutting-edge technology?

We’re working with a dynamic and growing organisation at the forefront of delivering high-impact digital and audio-visual solutions within the automotive and retail sectors. Our client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK.

About the Role

As Lead AV Technician, you’ll be responsible for overseeing and carrying out installations of audio-visual systems at client sites nationwide. You’ll work alongside a skilled in-house team and trusted subcontractors, ensuring all projects are delivered to the highest standards of quality, safety, and professionalism.

You’ll also play a key role in site surveys, service visits, programming support, and leading installation crews on-site. If you thrive in a hands-on, client-facing role and want to work with the latest AV technology - this could be the perfect opportunity for you.

Key Responsibilities:

• Conduct site surveys and advise on AV hardware, software, and resource requirements
• Carry out first-fix cable installations and complete end-to-end AV system setup
• Lead on-site installations nationwide, maintaining a strong quality focus
• Brief and manage installation partners and subcontractors
• Make informed decisions around scope changes and risk management on-site
• Provide technical support including audio and lighting programming
• Deliver service visits in line with SLAs for key clients
• Assist with sourcing, vetting, and onboarding local installation engineers

What the Client is Looking For:

• A minimum of 3 years’ experience installing AV hardware
• Comfortable working on-site in a client-facing capacity
• Strong understanding of AV technologies including LCD/LED displays, video conferencing, video over IP, and video matrix systems
• Experience with control systems and programming for audio and lighting solutions
• Solid knowledge of IT networking and troubleshooting within AV environments

Desirable:

• CSCS/ECS card holder
• IPAF and PASMA accredited
• Experience with Q-SYS, BI-AMP, and Crestron systems
• First aid qualified
• Full UK driving licence

Working Hours:

Monday - Friday, 8:30am - 5:00pm

What’s in it for You:

• £32,000 to £37,000 per annum
• 22 days annual leave + bank holidays (increasing with service)
• Company pension contribution
• Life assurance policy
• Employee discount benefits
• Fantastic exposure to major industry brands and high-profile projects

If you’re a technically skilled and self-motivated AV professional looking for your next challenge, this is a fantastic opportunity to join a forward-thinking business and grow your career in a leadership role.

To apply, please send your CV outlining your relevant experience.

We look forward to hearing from you!

INDAV

Alecto Recruitment Limited is acting as an employment business for this vacancy.

We thank all applicants who respond, but only those shortlisted will be contacted.

Keywords:
Senior AV Engineer, AV Installer, Audio Visual Engineer, Networking Specialist, IP Network Engineer

Role: IT Desktop & Network Operations Engineer

Location: Wrexham - 5 days onsite (non-negotiable)

Start: ASAP

The Opportunity

We’re supporting a global organisation with a requirement for a hands-on IT Desktop & Network Operations Engineer to join an established onsite support team.

This role sits within a highly regulated environment (manufacturing/laboratory setting) and requires someone comfortable working face-to-face with users, supporting business-critical systems and infrastructure.

This is a practical, on-the-tools role - ideal for someone who enjoys being onsite, solving issues directly, and supporting a live operational environment.

Key Responsibilities

• Provide 2nd line desktop and infrastructure support
• Deliver face-to-face support to end users (including operational staff)
• Support:
• Windows OS installation & troubleshooting
• Windows Server environments (Apply online only
• Active Directory & user admin
• WSUS & patch management
• Assist with network troubleshooting (TCP/IP, DHCP, DNS, VLANs)
• Support VMware, RDP, Citrix environments
• Deliver device rollouts, upgrades, and enterprise-wide deployments
• Work within a process-driven, regulated environment

Required Skills

• 2-5+ years in IT Support / Desktop / Infrastructure roles
• Strong 2nd line support capability
• Experience with:
• Windows OS & Server
• Active Directory
• Patch management (WSUS)
• TCP/IP, DHCP, DNS
• VMware / Citrix / RDP
• Strong customer-facing skills
• Comfortable working fully onsite

Nice to Have

• Experience supporting:
• Manufacturing environments
• Pharmaceutical / life sciences
• Laboratory or regulated environments

Cyber Security Trainee Placement Programme £28K £40K

Job Guarantee
Complete the programme and get a job, or get your course fees back

Ready to start a career in Cyber Security?
ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries.

No prior experience required.

Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months.

Please note this is a training course, and fees apply.

Salary Expectations:

• IT Technician / Helpdesk: £30,000+
• Cyber Security roles after progression: £40,000+
• Senior Cyber Security roles: £45,000+

We Get You Hired

We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles.

Flexible, Affordable, Achievable

To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure.

Our Programme Includes:

• CompTIA A+, Network+, and Security+ certifications
• Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities
• Professional CV and LinkedIn optimisation
• Dedicated recruitment support until you re placed

Note:
Please note this is a training course, and fees apply.

Ready to Start?

If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of.

Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

We re hiring for a Fire & Security Engineer to join a specialist business based in Liverpool.

In this role, you ll be carrying out servicing, maintenance, and fault-finding on a range of fire detection and alarm systems, while providing professional support to clients across the region.

What s on offer?

• Up to £40,000 p/a (d.o.e)
• Mon Fri 8am 5pm
• Overtime paid at 1.5x
• Company van + fuel card
• Breakfast & Dinner paid for
• Additional £25 daily allowance
• 28 days holiday
• Training courses provided for desired qualifications
• Tools, uniform, and PPE supplied

What will you be doing as a Fire & Security Engineer?

• Servicing, maintaining, and fault-finding fire detection & alarm systems
• Responding to callouts and ensuring systems are fully operational
• Working safely in line with company and industry procedures
• Maintaining professional on-site conduct and customer communication
• Completing paperwork accurately and on time
• Participating in the on-call rota

What do you need?

• Previous experience in a similar role
• Fire Safety Level 3 (desirable)
• IPAF and CSCS cards (desirable)

Apply today or speak with Jack Lawrence at KPJ Group for more information between 9:00am 5:00pm Monday Friday.

KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted.

Technical Support Engineer - Manufacturing Engineering

Location: Broughton, Chester (Onsite)
Working pattern: Days or Double day shift (20% uplift)
Contract type: £30.00/hr PAYE / £40.13/hr Umbrella (Inside IR35)
Security clearance: BPSS+ (completed by Airbus Security)

About the Technical Support Engineer role

Guidant Global is partnering with Airbus to recruit a Technical Shopfloor Engineer to support one of the UK’s most advanced aerospace manufacturing environments. This is a hands-on, operational engineering role where you’ll work closely with production teams to keep manufacturing moving safely, efficiently and to the highest quality standards.

You’ll be embedded within the shopfloor environment, acting as a key technical interface between production, engineering and support functions. If you thrive in a fast-paced, problem-solving role and enjoy being close to the action, this is an excellent opportunity to make a real impact.

What you’ll be doing as a Technical Support Engineer:

As a Technical Shopfloor Engineer, you’ll support day-to-day production activities while driving continuous improvement across the shopfloor. Key responsibilities include:

Shopfloor & Lineside Support

• Providing hands-on technical support to production teams and Autonomous Production Teams (APTs)
• Identifying, analysing and resolving technical issues that cannot be managed by operators or First Line Managers
• Supporting the management of non-conformances, concessions, outstanding work and missing parts
• Flagging and escalating recurrent or complex issues to specialist support functions where required

Operational Excellence & Continuous Improvement

• Contributing to operational excellence targets through continuous improvement of shopfloor processes
• Supporting lean initiatives and waste elimination activities
• Providing an end-to-end (E2E) perspective of production activity at shopfloor level
• Supporting production enablement by effectively utilising available resources and technical knowledge

Quality, Safety & Compliance

• Supporting the identification and reduction of non-conformances on the shopfloor
• Helping ensure production and quality standards are consistently applied
• Promoting and supporting safe working practices and adherence to EHS requirements
• Assisting with identifying and resolving near-miss incidents

What we’re looking for

We’re keen to hear from engineers who enjoy working in a live manufacturing environment and are confident working across teams and functions.

Essential experience

• Proven experience in a manufacturing, aviation, production or lineside environment
• Strong manufacturing or production engineering background
• Experience working within regulated, safety-critical environments
• Practical problem-solving skills with a structured and analytical approach
• Confident communicator, able to work collaboratively with multiple stakeholders

Desirable skills & qualifications

• NVQ Level 4 or equivalent (or strong experience gained in place of formal qualifications)
• Understanding of lean manufacturing or continuous improvement principles
• Project or task-based coordination experience
• SAP experience or exposure to manufacturing systems

What you’ll get in return

Working through Guidant Global, you’ll be supported by a business that puts people first and is committed to your success.

In this role, you’ll benefit from:

• Competitive hourly rates with shift uplift
• The opportunity to work within a world-class aerospace manufacturing facility
• Hands-on exposure to advanced production and engineering operations
• Opportunities to broaden your technical skills and gain valuable industry experience
• Ongoing support from a dedicated Guidant Global recruitment and delivery team

About Guidant Global

At Guidant Global, we create trusted talent partnerships that help organisations and people thrive. We’re proud to support inclusive hiring practices and welcome applications from all backgrounds. If you’re excited by this role but don’t meet every requirement, we still encourage you to apply.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Service Desk Engineer - Preston Brook

40,000 PA

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.

You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.

This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.

Key Responsibilities:

• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation

Qualifications and Skills:

• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively

Please note; you must have a UK driver’s license/own vehicle for this position.

Our client is a market leading company in a niche sector who have been established for over 60 years. They specialise in the supply, manufacture, design, install and service of engineering equipment. An exciting opportunity has arisen for a Sales Processor & Administrator to support an existing team with various administrative duties including processing orders and Goods Return requests. This a busy and fast-paced role where the Sales Processor & Administrator will be required to liaise with both new and existing customers regularly to deal with various queries. A driving licence is essential due to the location of the company.

Job Description for the Sales Processor & Administrator:

• Accurately process purchase orders
• Process orders through the CRM system
• Process Goods Return requests
• Produce non-technical quotes for customers
• Respond to non-technical customer enquiries
• Contact existing and new customers and build rapport
• Support the department with supplier order placing and progress chasing

Candidate Requirements for the Sales Processor & Administrator:

• Experience within a similar role is essential
• Ideally have experience working within a Service Team environment
• Excellent administration skills
• Be able to multi-task and be reactive to various changes
• Confidence to liaise with customers and colleagues regularly
• Driving licence is essential
• Must be computer literate including the use of CRM systems
• Ideally hold a BTEC Business Administration qualification
• Must be able to complete a DBS certificate

Hours: Monday Friday 9:00 am 5:00 pm
Salary: £27,000 Per Annum

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.