Support Engineer Jobs in Birmingham

Make yourself visible and let companies apply to you.

Roles

Support Engineer Jobs in Birmingham

Overview

Looking for Support Engineer jobs in Birmingham? Explore the latest IT support engineer vacancies in Birmingham’s thriving tech scene. Whether you’re an experienced professional or starting your career, our job board connects you with top employers seeking skilled support engineers. Find your next opportunity in Birmingham today!

Filters applied

Birmingham

Support Engineer

Salary

Location

Remote preference

Role type

Seniority

Tech stack

Sectors

Contract type

Company size

Visa sponsorship

Fire Alarm Engineer

Staffbase Recruitment

Our client is a leading provider of fire protection services and due to their continued success Staffbase have been appointed to recruit for the position of Fire Alarm Engineer to undertake fire alarm and emergency lighting programming, servicing, testing, maintenance work in the West Midlands area.£40K Basic + Overtime + On Call+ Company Vehicle - OTE £48K - £55KRole:The Fire Alarm Engineer will operate as a field engineer and you will be responsible for programming, service and repair of fire alarms and emergency lighting in the West Midlands area. Duties will include;

Programme controls, service and maintain fire alarm systems (both addressable and conventional)

Service and maintain emergency lighting systems

Work closely with the service team to communicate daily weekly work progress updates.

Candidate:You will have a minimum of 3 years’ experience servicing and maintaining both conventional and addressable fire alarm systems preferably in the social housing sector.Applicants with FIA training/qualifications would be beneficial but not essential. You must have good knowledge and understanding of BS5839-1 fire alarm standards.You will also have excellent technical understanding of alarm protocols and software systems such as GENT, C-Tec, Morley, Protec, Kentec amongst others. Must hold a UK Driving licence Max 6 points.Hours of work:Mon - Friday 8.30am -5pm +OTBenefits:Excellent basic salary £38K -£39K Neg +OT + On Call OTE £48K-£55K 30 days annual leave Company Van & personal use Fuel card & parking apps Pension Excellent career progression opportunity

Technical Operations Analyst

Do you want to do the best work of your life?With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand.A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you’ll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery.What you’ll do

Coordinate desktop support activities by managing incidents and service requests.

Liaise with requestors and support teams to ensure timely and accurate processing.

Monitor the service management queue and team mailbox to maintain up-to-date communication.

Reset/Image devices and prepare them for deployment using standard build procedures.

Manage device dispatch and returns, including courier arrangements and quality checks.

Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy.

What you’ll bring

Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role

Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting.

Experience with Apple support and warranty management; device disposal management

Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management

Strong written and verbal communication skills for liaising with customers, internal teams and vendors.

Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.

Analytical mindset with attention to detail for resolving technical and operational issues.

Team overviewDesktop ServicesGroup Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activityThe RewardsThere is a reason people can’t stop talking about . Our great range of rewards really are something special, here are just a few:

Sky, for the TV you love all in one place

A generous pension package

Private healthcare

Discounted mobile and broadband

Where you’ll workLivingstonInclusion & how you’ll workRecognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.This is a site-based role located at one of Sky’s critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position.Why wait?Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.To find out more about working with us, search on social media. A job you love to talk about.Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Role OverviewWe are seeking a SharePoint Trainer to deliver technical training to designated Site Owners across the organisation. The trainer will play a key role in equipping Site Owners with the knowledge and skills required to manage their responsibilities effectively within SharePoint. Key Responsibilities

Deliver structured training sessions (onsite and virtual) to Site Owners on SharePoint functionality and governance.

Support the rollout of responsibilities for Site Owners across the organisation.

Develop and maintain training materials, guides, and reference documentation.

Provide hands-on demonstrations and practical exercises to ensure understanding.

Offer post-training support and respond to queries related to SharePoint usage and best practices.

Required Skills & Experience

Proven experience delivering SharePoint training to technical and non-technical audiences.

Strong understanding of SharePoint Online, site administration, and governance principles.

Excellent communication and presentation skills.

Ability to create clear, user-friendly training materials.

Comfortable working in a hybrid environment and engaging with stakeholders at all levels.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

Medical Field Service Engineer, Pathology Laboratory Diagnostics

Medical Field Service Engineer (Pathology Laboratory Diagnostics)

Overall Earnings Circa £50,000

Basic Salary £40,000 to £44,000

Bonus 10%

Company Car or Car Allowance

Pension (5% employer contribution)

Healthcare

Phone, Laptop and iPad

27 Days Holiday Plus Bank Holidays

Company Credit Card

The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics)This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for:

The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments

The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites

Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics)To succeed in this exciting role, you must be able to demonstrate:

A competent background in a customer facing field service engineering capacity gained within any high value capital equipment environment

Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical sectors

Engineers with experience of the diagnostics field, including autoimmune diagnostics, immunology, biochemistry, haematology, histology, microbiology and immunodiagnostics systems are also encouraged to register their interest

A qualification in engineering, electronics or a science based subject to a minimum of ONC level, City & Guilds or NVQ

Applicants are welcome from field service engineers from a broad base of sectors, as full and comprehensive product training will be provided

The Company – Medical Field Service Engineer (Pathology Laboratory Diagnostics)

Well respected supplier of sophisticated medical diagnostics systems, trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases

This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector, and offers ‘best in class’ solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening

At the core of their business lie product innovation, excellent customer service and good people

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

Network Voice Admin

Infoplus Technologies UK Ltd

Job Description:Mandatory Skills: Network Voice AdminExperience: 8-10 YearsThis role requires a voice/telephony engineer with familiarity of supporting MS Teams Voice and Cisco Call Manager infrastructure and the provisioning of users and devices.Capable of configuring CISCO LAN Switches for the purpose of configuring IPT servicesUnderstanding of IP Networks, addressing systems, routing for the purpose of configuring IPT servicesKnowledge of various Legacy circuit type such as PSTN, POTS, ISDN30, assignment of number ranges, and telco ordering processesComprehensive understanding of SIP, SBC configuration and troubleshootingStrong understanding of VoIP protocols (SIP, H.323), QoS, and VLANs.Understanding of MS Teams Phone Service, provisioning, and troubleshootingCapable of managing service requests and incidents through a Service Now resolver groupsExperience managing telecom and network carriers/supplier delivery and SLAsExperience operating and troubleshooting call recording platforms such as Verint.Preferred certifications:Cisco CCNP CollaborationMicrosoft Certified Teams Voice/Collaboration Communications Systems EngineerITIL Foundation

Hydraulic Service Engineer - Midlands

My client is an established, well-known company within the hydraulic industry. With over 50 years trading history they specialise in providing a multi service model to their clients across the hydraulic sector – being able to design, manufacture, service and install hydraulic systems. Due to growth, they are looking to add a driven a Hydraulic Field Service Engineer to their successful engineering team. As a Hydraulic Field Service Engineer you will be responsible for installation, maintenance and repairs of hydraulic systems across various environments. This is a field based, customer facing, hands on role, with plenty of problem solving.Hydraulic Field Service EngineerBirmingham£30,250 - £40,000 DOE –, Overtime, Van, Pension, mobile. (Salary increases after probation)Extensive career progression.Monday to Friday with occasional weekend work.Your responsibilities will include but not be limited to:

Provide feedback to engineering teams for system improvements.

Diagnose and repair hydraulic faults.

Assemble and service hydraulic hoses, pumps, valves and cylinders.

Provide technical support to clients to explain issues, solutions and further preventative measures.

Ensure all documentation is complete correctly.

Maintain van – ensuring stock levels are high and it is presentable/clean.

Conduct system tests to ensure HSE and performance levels are hit.

To apply you MUST have or hold:

Full understanding of HSE.

NVQ Level 3 – Mechanical Engineering or similar field.

Knowledge of hydraulic systems, fluid mechanics and basic electrical components.

Strong mechanical and troubleshooting skills.

A desire to learn.

Strong communications skills both written and verbally.

Excellent customer service skills.

Able to troubleshoot and repair systems and components.

Liaise professionally with clients and colleagues of all levels.

Full UK Driving licence.

This opportunity is for a Hydraulic field based Engineer who is looking to take up their next challenge.If you are interested in this new and exciting position, then call Tom Brocklehurst on the listed number or ideally email with your current CV.“ser-in”

IT Support Engineer

Rise Technical Recruitment

Halesowen - On-site 30,000 - 35,000 + Additional Training + Progression + BenefitsExcellent opportunity for an experienced IT Support Engineer to join a growing defence-focused manufacturer, taking ownership of onsite IT systems and playing a key role in improving technology, security and user experience across the business.This company design and manufacture specialist products for defence customers and other highly regulated industries. As they continue to grow, they are investing in their IT estate, cyber security posture and core business systems, creating a varied and impactful role for an experienced IT professional.In this role you will oversee day-to-day IT operations, support users across all departments and drive improvements to systems, processes and security. You’ll work across hardware, software, networks, Microsoft 365/SharePoint, ERP and other business-critical applications, as well as supporting ongoing Cyber Essentials Plus accreditations and cyber awareness.The ideal candidate will have several years’ experience in IT Support, with strong knowledge of Windows environments, Microsoft 365, networking fundamentals and cyber security best practice. You’ll be comfortable working autonomously, liaising with third parties and supporting a mix of office and shopfloor users in a manufacturing or secure environment. The ability to obtain BPSS and SC clearance is essential.This is a fantastic opportunity to join a stable, growing organisation in a highly varied role where you’ll have genuine influence over systems, security and how technology supports the wider business.The Role: Maintain and support core IT systems (endpoints, servers, Microsoft 365/SharePoint, business apps and assets). Provide hands-on user support across all departments, working with third parties where needed. Administer key business systems (time & attendance, Infor ERP), ensuring smooth updates and changes. Contribute to cyber security, mobile device management and employee security awareness.The Person: Experienced IT Support professional with Windows, Microsoft 365, hardware and basic networking skills. Solid understanding of cyber security best practice and able to obtain BPSS and SC clearance. Highly organised, able to work independently, prioritise workload and liaise with third parties. Strong communicator, confident supporting users at all levels in a manufacturing/secure environment.Reference Number: BBBH(phone number removed)To apply for this role or to be considered for further roles, please click “Apply Now” or contact Tommy Williams at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

1st Line Business Central Support Consultant

Anderson Scott Solutions

Wolverhampton - Hybrid 3 office /2 home28,000 - 34,000We are seeking a 1st Line Business Central Support Consultant to join a growing support team, providing high-quality assistance to customers with their Business Central concerns and challenges. The role involves troubleshooting issues, resolving queries, and recommending effective solutions to meet client needs. The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service.1st Line Business Central Support Consultant Key Responsibilities:

Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal to ensure required information is captured accurately.

Identify, analyse, and resolve issues with Business Central, using the available resources and documentation.

You should also be able to escalate complex or unresolved issues to a Team leader.

Ensuring incidents and requests are resolved within set SLAs.

Contribute to the creation and update of Knowledge Base articles.

1st Line Business Central Support Consultant Key Skills and Experience:

Ideally a minimum of 1 year experience working with Business Central in either consulting, support or as a Key/Super user for an end user.

Proven experience in implementation or support of ERP Systems, preferably Microsoft Dynamics 365 Business Central or Dynamics NAV.

Ability to work effectively in a team environment.

Exceptional customer service, communication and interpersonal skills, both written and verbal.

Proven track record of managing escalations from customers and delivering resolutions.

Excellent communication skills.

Time Management, Prioritisation and Working under Pressure.

If this role is of interest, please contact James Aust for more information.By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on the Anderson Scott website.

Senior Netsuite Administrator

Michael Page Technology

Join a leading FMCG company as a Netsuite Administrator where you will use your expertise in technology to support and enhance business operations. This permanent role in Redditch offers an exciting opportunity to work on innovative solutions and contribute to the company’s success.Client DetailsThis is an excellent opportunity to join a well-established company in the FMCG industry. The organisation operates as a medium-sized entity and is known for its commitment to delivering quality products and services while embracing technological advancements.Description

Provide support and maintenance for Netsuite ERP systems to ensure seamless business operations.

Collaborate with cross-functional teams to identify and implement system improvements.

Develop, test, and deploy customisations and enhancements in Netsuite.

Monitor system performance and troubleshoot issues effectively.

Assist in data migration, integration, and reporting tasks as required.

Ensure compliance with company policies and IT governance standards.

Document system processes and provide training to end-users.

Support the implementation of new modules and updates.

ProfileA successful Netsuite Administrator should have:

A strong understanding of Netsuite ERP systems and their functionalities.

Experience with system customisations, Scripting, and workflows.

Proficiency in data management and reporting tools.

Familiarity with integration processes and tools.

Excellent problem-solving skills and attention to detail.

A proactive attitude towards learning and adapting to new technologies.

Experience in the FMCG industry is desirable but not essential.

Job Offer

Competitive salary

Permanent position within a reputable FMCG company.

Opportunities for professional growth and development in the technology department.

Hybrid working - 2 days in the office based in Redditch

Collaborative and forward-thinking work environment in Redditch.

Comprehensive benefits package to support your well-being.

If you are an experienced Netsuite Administrator ready to make a difference in the FMCG industry, we encourage you to apply now!

People Solutions are currently recruiting for a Gas Odorant Engineer to join our client based in West Bromwich, West Midlands, on a full-time permanent basis.This is an exciting opportunity to work on day-to-day maintenance, planned preventative maintenance, and project operations across gas odorant plants and delivery equipment. The role offers extensive travel across the UK and Ireland, hands-on experience with chemical processes, and excellent opportunities for career development.Shifts Monday to Friday, 38 hours per weekSalary £45,000 per annumBenefits

25 days holiday plus UK Bank Holidays

Access to a stakeholder pension scheme

Free life assurance cover

Generous paid sick scheme (after qualifying period)

Voluntary employee benefits scheme

Voluntary medical cash benefit plan

Day-to-Day Duties

Fault find and carry out smell investigations on delivery systems

Conduct periodic examinations of hoses, relief valves, ladders/steps, and protective devices

Prepare delivery tankers for 36 and 72-month insurance inspections

Respond to offsite incidents involving delivery systems across the UK and Republic of Ireland at short notice

Fill and deliver odorant, recharge scrubbers, and operate hired vehicles as required

Escort deliveries to Ireland and provide support during breakdowns or environmental incidents

Organise accommodation for personnel when working away from West Bromwich

Transfer odorant to site static storage tanks on Bio-Methane sites

Recharge carbon adsorbers and decontaminate saturated carbon for disposal

Support customer technical requirements, including site visits, HazOps planning, decontamination procedures, and preparation of method statements, risk assessments, and COSHH documentation

Carry out customer site tasks such as replacing couplings, removing odorant, or dismantling odorising systems

Essential Skills

HND in Mechanical Engineering

Experience working in chemical plants

Passport to Gas Safety certification for gas terminals and AGIs

SCO91 training as a competent person for acceptance of permits on customer sites

ADR licence for transporting dangerous goods by road

Certification in the use of Breathing Apparatus (escape and rescue)

Banksman experience

Slinging and lifting experience

Flexibility to travel extensively across the UK and Ireland, including overnight stays

Desirable Experience

Previous experience in gas odorant operations or chemical plant maintenance

Knowledge of delivery vehicle and plant inspection processes

Experience supporting customer technical projects and on-site decontamination operations

Training Provided Industry-related training and ongoing support will be provided to ensure you succeed in this role.Apply If you are ready to take on this exciting opportunity as a Gas Odorant Engineer, apply today or contact our recruitment team to find out more.People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.

Refrigeration Service Engineer

Location: CoventrySalary: Discussed depending on experienceHours: Full-timeContract: PermanentAbout the Role:We’re looking for an experienced Refrigiration Engineer to carry out the maintenace and repair of refrigeration systems. This will include conducting preventive maintenance, diagnosing issues, and ensuring systems are running as they should with no issues. You will also be working on some CO2 systems and will have excellent comunication skills as you would be the face of the company speaking with customers daily. The Refrigeration Engineer will also need to collaborate with other teams and clients to help resolve any technical issues effectively and efficiently.Requirements:

Experience in Maintenance & Repair for Refrigeration systems,

Knowledge of CO2 refrigeration systems would be an advantage,

Mechanical and electrical Engineering skills,

Strong Customer Service skills,

Excellent problem-solving and analytical skills,

Ability to work independently and remotely,

Relevant certifications or licenses in refrigeration engineering are a plus,

C&G required,

driving licience required,

A mimum of 4 years experience working on both commercial and industrial is required.What We Offer:

Competitive pay and overtime rates,

Door to door payment,

25 days holiday,

Company vehicle,

How to Apply:If you’re a Refrigeration Engineer with the relevant skill set and experience, we’d love to hear from you!Apply now with your CV or contact Mitchell Aries / / 07703837270,

Field Service Engineer - Heavy Equipment

Location: Reside within 1 hour of Coleshill, B46. Salary: £39,000 + Overtime + Van + BenefitsWe’re looking for an experienced Field Service Engineer to join a global leader in heavy equipment and material handling solutions. This is a fantastic chance to work on large-scale machinery, gain world-class training, and develop your career in a business that values progression.The Role

Service, repair and maintain heavy mobile equipment: cranes, forklifts, RoRo tractors, container handlers

Door-to-door paid travel, with overtime and on-call allowance

Package & Benefits

£39,000 base salary + overtime (time and a half weekdays/Saturdays, double time Sundays)

Company van, larger tools supplied

On-call rota: 1 in 6 weeks, £150 standby, 4 hours minimum double time if called out

40 hours/week, Mon-Fri, 8:30-5:00

Holiday, pension, and strong career progression opportunities

About You

NVQ Level 3 in Plant, HGV, Forklift or Mechanical/Electrical Engineering (Level 2 considered with strong experience)

Skilled in hydraulics, electrics and diagnostics (CANbus knowledge an advantage)

Backgrounds: Plant, Cranes, Forklift, HGV, material handling

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.WR is acting as an Employment Agency in relation to this vacancy.

2nd Line IT Support Analyst

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as a key member of the team, attending the office two to three times per week as required. This role is responsible for managing ticket escalations from the 1st Line Support team, providing assistance with hardware, software, and infrastructure queries that require a higher level of technical expertise. The post holder is expected to draw on their knowledge and experience to thoroughly troubleshoot and resolve these issues wherever possible. If a problem cannot be remedied at this stage, the analyst is responsible for escalating the ticket to the engineering teams, making certain that all appropriate troubleshooting steps have been completed. Detailed documentation of all actions taken and findings is required, ensuring that subsequent teams have comprehensive information to facilitate a swift resolution. Additionally, the analyst will contribute to service improvement initiatives, such as managing support queues and identifying opportunities for process enhancements on designated days. Professional development is highly encouraged at Voyage Care. The successful applicant will be expected to further their knowledge of the Azure platform and participate in meetings with other business units to gain a deeper understanding of various operational roles and daily tasks. Key Responsibilities

Deliver high-quality second-line technical support to staff, ensuring prompt responses and regular updates on ticket progress.

Manage ticket escalations from the 1st Line Support team, applying advanced technical knowledge to troubleshoot and resolve hardware, software, and infrastructure issues.

Escalate unresolved Incident s and Problems to engineering teams, ensuring all troubleshooting steps are thoroughly documented for efficient handover.

Provide technical assistance both remotely and on-site, including the installation and maintenance of hardware and software.

Maintain and support IT infrastructure, such as PCs, laptops, printers etc. ensuring systems are operating optimally.

Accurately log support calls and document fixes within the helpdesk ticketing system for future reference.

Liaise with 3rd line support, infrastructure teams, and external suppliers to resolve complex or specialised technical issues.

Proactively identify and report potential IT and cybersecurity risks to minimise organisational impact.

Contribute to service improvement initiatives by managing support queues and suggesting process enhancements.

Create and maintain knowledge articles to support the ongoing development of the service desk knowledge library.

Participate in meetings with other business units to enhance understanding of operational roles and support professional development

Skills, Experience and Qualifications

Previous experience in a 2nd line IT support or similar technical support role within a service desk environment.

Strong understanding of computer hardware, operating systems (including Windows 10/11), and common software applications.

Experience managing user accounts and permissions in Active Directory and Entra ID.

Using remote support tools and ticketing systems for logging and tracking incidents.

Ability to diagnose and resolve more complex incidents that have been escalated from 1st line support.

Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN connectivity.

Awareness of cybersecurity best practices and procedures for identifying and escalating risks.

IT certifications (e.g., CompTIA A+, Microsoft Certs) are desirable but not essential.

Strong organisational skills and the ability to prioritise workload.

Essential Attributes

Technical Proficiency: Strong skills in troubleshooting hardware, software, and network issues.

Customer Service Skills: Ability to interact professionally and efficiently with users, acting as an internal customer.

Documentation: Ability to clearly document technical issues and resolutions.

Problem-Solving: Taking ownership of user problems and performing technical diagnosis to find effective solutions.

Excellent communication and interpersonal skills for liaising with users and technical teams.

Are you an experienced IT Technician looking for a new opportunity in Birmingham?Winner Education are working closely with a school in North Birmingham in assisting them with the recruitment of a School IT Technician. The role is full time, 8:30-4:30pm Monday to Friday. You will be required to start in January on a long-term placement with the potential to become permanent for the right candidate.Duties and Responsibilities:

Ensure dedicated ICT areas are ready for use each day and are in good working order

Provide support to end users as required by assessing incoming incidents

Check hardware regularly and report any faults

Keep accurate and timely records within the incident monitoring system

Proactively assist staff in solving any problems with using the school s network

Liaise with the ICT Manager and external agencies/companies as necessary

Maintain and update IT stock, warranties and software licences in accordance with the asset register, ensuring that all hardware is security marked

Maintain the schools hardware database, network printers, video / audio editing facilities, interactive whiteboards and projectors

Provide assistance in coordinating the testing and installation of new 3rd party software or services.

The successful School IT Technician will:

Have sound understanding and relevant experience of ICT and computing to include both software and hardware.

Demonstrate good communication skills

Have technical experience of receiving and resolving ICT issues within schools across a range of devices.

Show a willingness to learn new skills and take on appropriate additional responsibilities

Why supply with Winner Education?

PAYE payroll as standard!

Competitive rates of pay!

Local work!

£200 referral fee if you refer a teacher or TA for Winner Education!

FREE CPD training courses!

Flexible working

No obligation say yes to the work you want!

When you register with Winner, you will be assigned a specialist consultant who has been working with schools for 12 years and will be able to guide and support you through your assignments.If you are interested in our School IT Technician role in North Birmingham or would like more information on how Winner Education can support your school journey, please contact Dan on (phone number removed).Winner Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS check and provide 2 satisfactory references, including one from their most recent employer.

Test Engineer

Automation Experts Ltd

Join a long-established, globally operating engineering company specialising in complex automation and process solutions for highly regulated industries.With decades of technical leadership and a strong focus on innovation, this organisation delivers bespoke systems to clients worldwide supporting everything from precision manufacturing to sustainable production. You ll be part of a collaborative, future-focused team where technical excellence, global exposure and continuous improvement are part of everyday work.Test Engineer£34k - £40k + Pension, Life Assurance, Annual BonusWest MidlandsRef: 24132Test Engineer - The Role:

Responsible for testing machinery in the company’s factory in Warwickshire ready for acceptance testing by customers visiting the factory to approve the equipment. This could be a stand-alone machine or a complete high speed packaging line

Both Electrical and Mechanical knowledge will be required for this role, and you should have a recognised qualifications/training in at least one of these disciplines. This companies range of machinery are fully automated, so you will need a good working knowledge of automation control. Pneumatics and PLC control systems highly advantageous, but not essential.

Working with both internal colleagues and sharing interactions with external clients, good interpersonal skills and be a good communication skills are required

Test Engineer - The Person:

Ideally you will have worked in a similar position or at least have experience in setting and testing packaging or special purpose machinery in the pharmaceutical or food packaging industry

Working within a small test department, you must be a problem solver and be able to work on their own initiative and be able to work to tight timelines

The majority of the role will be carried out in the production facility on site, however for Engineers who enjoy overseas travel, this could be included in the role

Located in West Midlands, this role would be commutable from Redditch, Stratford upon Avon, Bromsgrove, Evesham, Warwick and surrounding areas.Role would be suitable for Engineers with experience of control panel wiring, testing and installation. Ideal for a multi-skilled Field Service Engineer, seeking an in-house, static role.For further information call Sharon Hill

Junior Oracle HCM & Payroll Support Analyst

We’re partnering with a leading organisation looking to hire a Junior Oracle HCM & Payroll Functional Analyst. This role is ideal for someone who has practical experience working in an Oracle HCM and/or Payroll functional capacity and is now looking to further develop their skills within a supportive and growth-oriented team.You’ll play a key role in supporting system configuration, resolving issues, assisting with upgrades, and helping deliver enhancements in line with HR and payroll requirements. This is an excellent opportunity for someone early in their Oracle functional career who wants to progress with the guidance of senior system specialists.Key Responsibilities

Support the functional configuration and ongoing maintenance of Oracle HCM & Payroll modules

Assist in investigating and resolving system issues and user queries

Contribute to system testing and support upgrades and enhancements

Provide functional support to HR and payroll teams, including user guidance and training

Help align system capabilities with HR and payroll processes

Maintain accurate documentation of configuration and system processes

Support data validation, compliance reporting, and dashboard/reports development

Collaborate with senior functional analysts to deliver continuous improvements

Essential:

Demonstrable experience working in an Oracle HCM or Payroll functional/support role

Understanding of HR or payroll processes and how they translate into system functionality

Strong analytical and problem-solving skills

Comfortable liaising with IT, HR, payroll and other business stakeholders

Confident working with Excel and handling data

Desirable:

Experience with system configuration or end-to-end testing activities

Knowledge of payroll compliance and reporting

Exposure to SQL or reporting tools (beneficial but not essential)

What’s on Offer

Tailored development plan to support progression to mid-level functional analyst

Mentoring from experienced Oracle specialists

Opportunity to work on process improvements and transformation projects

Competitive salary and benefits package

Hybrid/flexible working

Broader exposure to additional Oracle HCM modules over time

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Unified Communications Consultant

Technology Services Group

Job Title: Unified Communications ConsultantLocation: Home BasedSalary: Highly Competitive + BonusJob type: Full Time, PermanentAbout the role;As a Unified Communications Consultant, you will lead the planning, delivery, and support of telecoms projects for our clients, with a primary focus on Microsoft Business Voice and Gamma Horizon solutions. You will manage projects from initial scoping through to successful handover, ensuring solutions are delivered on time, within budget, and to the highest standards. You will also provide expert support, troubleshooting, and guidance post-implementation, acting as a trusted advisor to clients and colleagues.Who are we?TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.Job responsibilities will include, but are not limited to;

Lead the end-to-end delivery of Unified Communications projects, including requirements gathering, solution design, implementation, and handover.

Act as the technical lead for Microsoft Business Voice and Gamma Horizon deployments.

Provide pre-sales consultancy, supporting solution design and client proposals.

Liaise with Clients, Client Success Managers, Business Development Managers, and Technical Specialists to define project objectives and deliverables.

Prepare and execute detailed technical plans, ensuring customer acceptance and satisfaction.

Deliver on-site and remote installations, ensuring minimal disruption to client operations.

Provide post-installation support, including troubleshooting, issue resolution, and escalation management.

Maintain accurate project documentation, update CRM and ticketing systems, and ensure thorough handover to support teams.

Stay up to date with emerging Unified Communications technologies and recommend improvements to internal processes and client solutions.

Achieve a minimum of 80% chargeable work.

Build and maintain strong client relationships, acting as a trusted advisor and point of escalation.

About you:Knowledge, Skills & Experience;

Degree-level qualification or equivalent experience.

Microsoft certifications (Teams, Teams Voice) essential; Gamma Horizon certification or equivalent experience highly desirable.

Prince2 Foundation/Practitioner or other project management qualifications desirable.

Strong understanding of Unified Communications technologies and principles.

Hands-on experience with Microsoft Business Voice and ideally, Gamma Horizon solutions.

Proficiency in Microsoft Teams and related voice integration.

Familiarity with Microsoft Teams Rooms and Dynamics Contact Centre solutions is desirable.

Knowledge of mobile solutions, call recording, and reporting.

Knowledge of networking, virtualisation, and cloud services (Microsoft 365, Azure).

Ability to troubleshoot and resolve technical issues effectively.

Excellent communication and consultative skills for client engagement.

Strong organisational and time management skills.

Ability to work independently and collaboratively within a team.

Willingness and ability to travel extensively to client sites, providing consultancy service and on-site support.

Proven experience delivering Microsoft Business Voice and Gamma Horizon projects in a managed services environment.

Proven effective communication and influencing skills.

Benefits;

25 days annual leave + public holidays, rising with length of service

Employee benefits trust

Company bonus scheme

Life assurance 4 x Salary

Contributory pension scheme at 4% matched

Healthcare and cash plan

Electric vehicle salary sacrifice scheme

Cycle to work scheme

Employee discounts

Employee assistance programme

Paid CSR Days

Company sick pay and income protection cover

Enhanced Maternity and Paternity pay

Employee recognition scheme

Eyecare vouchers

Discounted gym membership

Long service rewards

Please click on the APPLY button to be redirected to our website to complete your application.Candidates with the relevant experience or job titles of: Staff Communications, Communications Project Manager, Technical Project Manager may also be considered for this role.

Junior IT Field Service Technician

Rise Technical Recruitment

Bromsgrove (Hybrid - 3 days per week) 25,000 - 27,000 + Personal Development Budget + Travel AllowanceAn excellent opportunity for someone early in their IT career, whether that’s through commercial experience in IT Support or an apprenticeship route to join a leading IT solutions provider in a role offering plenty of technical variety, training and clear progression paths,This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field.The ideal candidate will have at a minimum of around a of experience in IT Support as an IT Technician in a commercial or apprenticeship capacity. Ideally the right person will have exposure to core Windows environments, user and access management, and general day to day troubleshooting. Any familiarity with basic networking, cabling, on site hardware setups, or telephony systems would be a bonus. More importantly the right person will be keen to learn and progress. Due to the field-based nature of the role an Full UK Driving License is required for this role.This is a fantastic opportunity for a junior IT professional to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment.The Role: Provide field based and occasional desk side IT support, covering installation, maintenance, and repairs across a range of systems and devices Support a mix of clients in different sectors, offering clear technical guidance and hands on troubleshooting Training and development Travel to client sites as needed, including the odd overnight stay, with some hybrid working availableThe Person: Early experience in Windows environments, with a good grounding in user support, access management, and day to day troubleshooting Any exposure to basic networking, cabling, on site hardware setups, CCTV, or telephony systems would be a bonus Holds a full UK driving licence and comfortable travelling to client sites Based within commuting distance of Bromsgrove office and keen on a varied, hands on technical roleReference Number: BBBH (phone number removed)To apply for this role or to be considered for further roles, please click “Apply Now” or contact Marcel Cerek at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

It Security Analyst

First Choice Recruitment Services

IT Security AnalystBromsgrovePermanentSalary c£35kThis is an exciting opportunity for an IT Security Analyst to join our client s experienced and collaborative IT team. The company is growing and therefore they offer excellent opportunities to progress.The role will focus on supporting and implementing new ways of working to protect the company from a range of cyber and security threats. Candidates will need 2/3 years experience of working as a Security Analyst, including monitoring vulnerability and threats, risk mitigation and implementation of robust security policies.This role is to be based at the Bromsgrove office but regular travel to Tewkesbury as required. Hybrid working an option after initial 6 months.Security Check (SC) will be required therefore the role is only open to British Nationals.Key Responsibilities

Monitor and analyse security events and alerts.

Perform initial triage, investigation, and classification of potential security incidents alongside the Cyber Security Consultant.

Monitor security alerts from various sources and respond promptly, escalating as necessary.

Generate reports on key metrics, processes, and the performance of different workflows.

Escalate incidents to the appropriate teams based on severity and impact.

Maintain, tune, and create alerts, playbooks, graphs, and other documentation following industry and international standards under the guidance of the Cyber Security Consultant.

Respond to cybersecurity incidents by adhering to standard operating procedures (SOPs) and playbooks, under the supervision of the Cyber Security Consultant.

Conduct root cause analysis and document findings and lessons learned from security incidents with the Cyber Security Consultant.

Work with IT and security teams to contain and resolve threats.

Keep incident logs, reports, and tickets updated within incident tracking systems.

Assist in threat intelligence gathering and analysis to enhance detection capabilities.

Participate in vulnerability management activities.

Update and oversee the software inventory.

Support compliance reporting and audits.

Assist in IT service desk activities.

Stay updated with emerging cyber threats, attack techniques, and security trends.

Perform any additional duties delegated by the IT Manager to ensure efficient management of the Company.

Key skills:

Candidates will need recent work history of working in a similar role.

Degree Educated would be an advantage

A strong understanding of firewalls, intrusion detection systems and other security technologies is essential. Familiar with ethical hacking and penetration testing an advantage.

The ability to analyse complex data and identify potential security threats is essential

Excellent communication skills required to communicate with both technical and nontechnical stakeholders, explaining security issues and policies clearly

To apply please forward your up to date CV and or call us for more information.First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers

Installation Engineer (Air-Conditioning)

Ernest Gordon Recruitment

£38,000 - £44,000 + Training + Company Pension Scheme + Company Benefits + Progression + Company Vehicle + Fuel Card + Overnight Allowance + Overtime + Private HealthcareBirmingham / MidlandsAre you a Service / Installation Engineer with experience working on HVAC systems looking for an exciting new opportunity to join a rapidly growing organization who are offering in house training and progression opportunities into senior roles?On offer is an exciting new opportunity where you will become a fundamental asset to the business. You will travelling to client sites where you’ll perform troubleshooting, maintenance and repairs on various systems, provide technical support and communicate with clients and team members to ensure a high level of service and operational efficiency.This Company have been established for over two decades and have built a fantastic reputation within the industry. They provide comprehensive technical services such as air conditioning, heating systems, ventilation, electrical services and plumbing. They specialize in designing, maintaining and installing these systems for the retail, industrial and commercial sectors.This role would suit a Service Engineer who has experience working on HVAC systems looking to progress and grow with a well-established company who will give you the platform to succeed from the off.The Role:

Travel to client sites

Perform maintenance, troubleshooting and repairs on various systems

Covering London Patch

Service, PPM and reactive maintenance

Carry out work on a range of different sites ranging from retail based to hospitality based sites.

The Person:

Experience working on HVAC systems

Worked on A/C systems such as Daikin & Mitsubishi

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.Keywords: HVAC, Service, Engineer, Maintenance, Repairs, Installation, Birmingham, Midlands, Heating, Ventilation, Field, Air Con, Commercial, ResidentialReference Number: BBBH22217If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Pressure Testing Engineer

We’re delighted to offer an exciting new field-based opportunity in our clients team covering the Birmingham area. If you have hands-on experience conducting hydrostatic pressure tests and enjoy working independently across customer sites, this role will allow you to showcase your technical expertise while representing a trusted industry brand. You’ll be supporting customers across the Midlands region, delivering high-quality pressure testing services using our well-maintained specialist equipment.As a Field Pressure Testing Technician, you will be responsible for safely and professionally performing hydrostatic pressure tests on customer or third-party assets. You will also complete all relevant RAMS documentation, support site teams with technical feedback, and ensure all Stopper Specialists equipment is maintained to the highest standards.Job Overview

Set up and operate a range of pressure testing equipment, including flanges, joint sets/gaskets, manifolds, pumps, and data loggers.

Carry out hydrostatic pressure testing in accordance with IGN 4-01-03 and/or customer-specific requirements.

Troubleshoot on-site conditions to resolve issues that may impact test success.

Maintain testing equipment using established service procedures.

Use dedicated software/portals to input hazard and risk mitigation measures, generating accurate RAMS documents for each assignment.

Liaise with site agents, managers, and stakeholders to manage timelines, provide updates, and communicate test results clearly.

Job Requirements

Full, valid driving licence

Proven experience performing hydrostatic pressure tests on live industrial or construction sites

Competent in using precision measuring equipment such as data loggers and flow meters

Strong working knowledge of on-site safety procedures, safe systems of work, hazard identification, and incident prevention

Experience creating RAMS documentation related to pressure testing

Excellent communication skills, particularly when delivering technical feedback

Preferred (training can be provided within 6 months of appointment)

EUSR Hydrostatic Pressure Testing

EUSR National Water Hygiene Card

EUSR SHEA Water

CSCS Card

IOSH Managing Safely

Knowledge of flow control equipment and drainage integrity tests (air)

Salary & Benefits

Salary: £34,000 - £37,000

Hours: 40 hours per week

Competitive annual bonus scheme

Salary sacrifice pension

25 days holiday plus bank holidays

Additional holiday purchase scheme

Free tool hire

Life assurance (3x salary)

Share save scheme

Eye care vouchers

Recommend-a-friend scheme

Learning & Development opportunities - structured in-house and external training

Cycle to work scheme

Long-service recognition

Savings across thousands of major brands

Mobile contract discounts

Gym discounts

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Page 1 of 3

Frequently asked questions

What types of Support Engineer jobs are available in Birmingham?

In Birmingham, you can find a variety of Support Engineer roles including IT support, technical support, application support, and network support positions across different industries.

Do I need specific qualifications to apply for Support Engineer jobs in Birmingham?

While requirements vary by employer, most Support Engineer positions prefer candidates with relevant IT certifications such as CompTIA A+, Microsoft Certified Professional, or experience with support tools and technologies.

How can I apply for Support Engineer jobs through Haystack?

You can browse current Support Engineer job listings in Birmingham on our website, create a profile, upload your CV, and apply directly through the job board with just a few clicks.

Are there remote or hybrid Support Engineer roles available in Birmingham?

Yes, many employers in Birmingham offer remote and hybrid working options for Support Engineers, especially as flexible working practices continue to grow.

What salary range can I expect for Support Engineer jobs in Birmingham?

Salaries for Support Engineer roles in Birmingham typically range from £ twenty thousand to £40,000 per year, depending on experience, certifications, and specific job requirements.

Terms

Feedback

Contact

Careers