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Overview
Looking for your next role as a Support Engineer? Discover a wide range of Support Engineer jobs on Haystack, the leading IT job board. Whether you're an experienced technical support specialist or just starting your career in IT support, our curated listings connect you with top employers seeking skilled professionals. Find your perfect Support Engineer job today and take the next step in your tech career!
Graduate/Early Career Systems Support Engineer - RF/Electronics -Paignton/Hybrid
Curo Services
Paignton
Hybrid
Graduate
Private salary
RECENTLY POSTED

Subject - Graduate/Early Career Systems Support Engineer - RF/Electronics -Paignton/Hybrid

Job Title: System Support Engineer - Grad/Early Career Opportunity
Location: Paignton, Devon/Hybrid
Salary: Competitive
Benefits: 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan.

The Client:
We are partnering with a highly respected engineering organisation working at the cutting edge of communications and positioning technology. Their work supports advanced systems used globally, and they are known for giving early-career engineers real responsibility and hands-on exposure from the start. This is a business that invests in people, values collaboration, and offers a clear Pathway for long-term development.

The Candidate:
We are looking to speak with graduates or early-career engineers who are keen to move into a hands-on engineering role. You may have studied Electronic Engineering, Physics, Systems Engineering or a similar discipline, and gained practical exposure through university projects, internships, or placements. More importantly, you are curious, proactive, and enjoy getting stuck into real engineering challenges. You want to build your skills in a practical environment and work alongside experienced engineers who can support your development.

The Role:
This is an opportunity to join as a Graduate Systems Support Engineer, supporting the build, integration, and continuous improvement of advanced engineering systems. You will work closely with technical leads and manufacturing teams, gaining exposure to system configuration, product validation, and technical investigations across areas such as RF, testing, and system performance. The role offers a strong balance of hands-on work and technical learning, making it an ideal first step into industry.

Key Duties:

  • Supporting engineering teams across systems, manufacturing, and product builds.
  • Assisting with the introduction of new products into manufacturing.
  • Creating and maintaining calibration files, licences, and configuration documentation.
  • Supporting system builds, interconnects, and technical documentation.
  • Contributing to investigations across RF, thermal, networking, and performance issues.
  • Executing test procedures and supporting validation activities.
  • Assisting with improvements to test processes and workflows.
  • Supporting BOM updates and working with engineering and supply chain teams.
  • Identifying opportunities to improve processes and efficiency.

Essential Requirements:

  • Degree in Electronic Engineering, Physics, Systems Engineering or a related field.
  • Some practical exposure to hardware, electronics, or systems. (projects, internships, placements)
  • Exposure to laboratory test equipment such as oscilloscopes, signal generators, spectrum analysers, or network analysers. (academic or practical)
  • Interest in RF, testing, or system-level engineering.
  • Strong problem-solving ability and willingness to learn.
  • Able to work collaboratively within a team environment.
  • Good communication and organisation skills.

Nice to Have Not Essential:

  • Experience applying lab equipment in a hands-on or industry setting.
  • Exposure to RF concepts or testing environments.
  • Awareness of system integration or manufacturing processes.
  • Basic understanding of networking or Linux.
  • Any exposure to test automation or Scripting.

To apply for this Systems Support Engineer permanent job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Application Support Analyst (MIS)
HRUC
Uxbridge
Hybrid
Mid
Private salary
RECENTLY POSTED

We are seeking an Application Support Analyst to join our busy and expanding MIS team, to assist with the implementation, configuration and support of new and existing Management Information Systems.

Responsibilities of the role will include:

  • Providing 1 st and 2 nd line helpdesk support
  • Supporting user onboarding and access management
  • Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
  • Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development
  • Applying SQL in system integrations, and using scripting technologies such as Python and PowerShell to automate data flows
  • Designing, testing and implementing API-based integrations

We are looking for a flexible, pro-active individual who can demonstrate:

  • Minimum of 3 years’ experience of working with and supporting application systems
  • Good working knowledge and experienceof Microsoft SQL Server
  • Good analytical skills
  • Experience of 1 st & 2 nd line helpdesk support
  • Python & PowerShell development skills (desirable)

This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.

Please note, we are unable to offer sponsorship for this role.

Notice for Recruitment Agencies:

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.

Theatre Technician
Warner Bros. Discovery
London
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role…

We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting & sound at the Warner Bros. Studio Tour - The Making Of Harry Potter.

The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers.

This is a twelve-month fixed term contract position.

Your Role Accountabilities…

  • Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience
  • Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards.
  • Assist with the delivery of live events as and when required.
  • Ensure public and staff safety at all times.
  • Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span.
  • Comply with internal health and safety regulations and working practices at all times.
  • Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive.
  • Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team.
  • Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts.

Qualifications & Experiences…

  • Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry.
  • Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events.
  • Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required.
  • Basic carpentry and maintenance skills and a good working knowledge of workshop environments.
  • Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site.
  • Proven IT skills with a sound knowledge of Microsoft Office and associated packages.
  • Basic knowledge of I.T switch networks and I.P based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish).

The successful candidate will be required to work every other weekend as part of the regular schedule.

#SO

Additional Information
On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here.

Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you’ll have an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

EUD Field Engineer
Data Careers
Kidlington
In office
Junior - Mid
£250/day
RECENTLY POSTED

EUD Field Engineer (End User Devices)

Location: Field based to sites across Hampshire or Oxfordshire
Rate: £250 per day (Inside IR35)
Contract: 6 months initially, likely extension
Additional: Vehicle and fuel card provided for site visits

The Organisation

Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything they do.

The Role

This is a field-based End User Devices (EUD) role providing hands-on installation, maintenance and support of ICT and voice devices across a wide geographic area. You will be a visible, customer-facing presence, ensuring officers and staff have the equipment they need to work effectively.

The role requires regular travel to Hampshire or Oxfordshire-based sites, Monday to Friday, and would suit an engineer who is comfortable working independently in live operational environments.

Key Responsibilities

  • Install, configure and support end user devices including laptops, mobiles and hardware peripherals
  • Diagnose and repair hardware and connectivity issues on site
  • Set up and support Windows 10 devices, including user connectivity and authentication
  • Work with Azure AD, SCCM and voice communications platforms
  • Respond to service tickets and incidents, meeting agreed SLAs
  • Liaise confidently with end users and third-party suppliers
  • Maintain accurate records of work undertaken

Skills and Experience

  • At least 2 years’ experience in a field-based IT support or engineering role
  • 4+ years’ experience installing, repairing and supporting IT equipment and network connectivity
  • Strong hands-on knowledge of end user device hardware and peripherals
  • Practical experience with Windows 10, Azure AD, SCCM and voice comms
  • Experience working to SLAs in a service-led environment
  • Clear, professional communication skills

Location & Travel

  • You must be based in or near Hampshire or Oxfordshire
  • Willingness to undertake frequent travel to local sites is essential
  • Full, clean UK driving licence required
  • Vehicle provided for site visits (hire vehicle available for non-commutable journeys)

Security & Eligibility

  • Current NPPV3, SC or DV clearance is highly desirable
  • Eligibility for NPPV3 is essential

To be eligible, you must:

  • Be a Full time UK resident with the right to work in the UK (no visa sponsorship)
  • Have lived and worked in the UK continuously for the past 5 years, without extended periods overseas
EUD Field Engineer - Southampton
Data Careers
Southampton
In office
Junior - Mid
£250/day
RECENTLY POSTED

Location: Field based to sites across Hampshire or Oxfordshire

Rate: £250 per day (Inside IR35)
Contract: 6 months initially, likely extension
Additional: Vehicle and fuel card provided for site visits

The Organisation

Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything they do.

The Role

This is a field-based End User Devices (EUD) role providing hands-on installation, maintenance and support of ICT and voice devices across a wide geographic area. You will be a visible, customer-facing presence, ensuring officers and staff have the equipment they need to work effectively.

The role requires regular travel to Hampshire or Oxfordshire-based sites, Monday to Friday, and would suit an engineer who is comfortable working independently in live operational environments.

Key Responsibilities

  • Install, configure and support end user devices including laptops, mobiles and hardware peripherals
  • Diagnose and repair hardware and connectivity issues on site
  • Set up and support Windows 10 devices, including user connectivity and authentication
  • Work with Azure AD, SCCM and voice communications platforms
  • Respond to service tickets and incidents, meeting agreed SLAs
  • Liaise confidently with end users and third-party suppliers
  • Maintain accurate records of work undertaken

Skills and Experience

  • At least 2 years’ experience in a field-based IT support or engineering role
  • 4+ years’ experience installing, repairing and supporting IT equipment and network connectivity
  • Strong hands-on knowledge of end user device hardware and peripherals
  • Practical experience with Windows 10, Azure AD, SCCM and voice comms
  • Experience working to SLAs in a service-led environment

Location & Travel

  • You must be based in or near Hampshire or Oxfordshire
  • Willingness to undertake frequent travel to local sites is essential
  • Full, clean UK driving licence required
  • Vehicle provided for site visits (hire vehicle available for non-commutable journeys)

Security & Eligibility

  • Current NPPV3, SC or DV clearance is highly desirable
  • Eligibility for NPPV3 is essential
  • Be a Full time UK resident with the right to work in the UK (no visa sponsorship)
  • Have lived and worked in the UK continuously for the past 5 years, without extended periods overseas
Development Support Engineer
Pearson Whiffin IT & Digital
Folkestone
Remote or hybrid
Graduate - Junior
£30,000
RECENTLY POSTED

Systems Support Engineer

Were looking for a System Support Engineer with strong Microsoft skills who wants to transition into a C# Development position.

If youre solid with Active Directory, Office 365, and Windows environments and you have either programming, networking, or database experience this is your opportunity to grow into a mixed development and support role with structured training and real project exposure.

We need someone who already has:

  • Strong experience with Active Directory (support, troubleshooting)
  • Solid knowledge of Office 365 / Microsoft 365 administration
  • Excellent understanding of Windows Server & Desktop environments
  • Experience in at least one of the following:
    • Programming (C#, ASP WinForms)
    • Networking (TCP/IP, firewalls, routing, VLANs)
    • Database systems (SQL Server or similar)

Youre analytical, proactive, and enjoy solving technical problems but you’re ready for more than day-to-day support.

This role starts within systems support while progressively transitioning you into a C#/.NET Development function.

You will:

  • Support and enhance internal infrastructure systems
  • Learn and develop in C# and .NET
  • Contribute to internal application development projects
  • Help design tools that improve automation and efficiency
  • Deliver technical training and documentation
  • Participate in structured development mentoring
EUD Engineer
Adecco
Oxfordshire
In office
Junior - Mid
£250/day
RECENTLY POSTED

Adecco are currently recruiting for an End User Device Engineer, for a large organisation on a contract basis. The successful candidate will have experience within general desk side support and physical Desktop PC installations with Windows 10, along with SCCM builds and MEM builds. Please note this position requires you to have a Full UK Driving License.

The day rate will be £250 inside IR35 paid to Umbrella and will require SC vetting with the contract expected to conclude at the end of September 2026 (extensions likely). This is a full time position (37.5) Monday to Friday, 09:00-17:00.

Please note there are multiple positions in Southampton and Oxfordshire.

Duties will include:

  • Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement’s, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems
  • Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles
  • Support the schedule of moves, projects, events and tech provides providing a proactive service
  • Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers

You must have:

  • Experience with a previous large scale Windows migration
  • Ability to cope under pressure
  • Pay great attention to detail
  • Excellent experience with supporting Windows 10
  • Excellent customer facing skills, comfortable working with all different levels of staff
  • Good communication skills

Please apply using the links below and our Team will be in touch!

Service Desk Analyst
Solos Consultants Ltd
Coalville
Hybrid
Junior - Mid
£15/hour - £20/hour
RECENTLY POSTED

ICT Business Support Analyst / Service Desk Analyst

£14.71 per hour - PAYE

£19.61 per hour Umbrella

3 Month Contract Initially with potentially of permanent

Full Time

A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start.

As the first point of contact for the Council s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively.

Main duties and responsibilities:

  • To log, monitor and resolve service desk calls within agreed service levels
  • Provide first line and second line support to the council s user base
  • To install, configure and test hardware and software components.
  • To work in an agile and flexible manner, including remote home-working and office working on a rota basis.
  • To undertake routine operational tasks, including completing and monitoring data backups and restores.
  • To liaise with users, support services and third-party suppliers.
  • To be part of the IT emergency standby/on call rota, with remuneration being paid in accordance with the council s agreed Standby policy
  • Work within an ITIL service management framework

General responsibilities:

  • To always see the service through the eyes of the customer and make suggestions for improvement where appropriate
  • To carry out duties efficiently and effectively
  • To constantly challenge your own performance and make improvements
  • To help build pride, passion and reputation
  • To participate in the Council s appraisal scheme and to undertake any necessary training and development as identified for the job role
  • To ensure high standards of health and safety practice in accordance with council policy, including the health and safety and welfare at work of themselves and colleagues.
  • To promote the Council’s Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory.
  • To undertake any other reasonable tasks appropriate to the grading of the post and as required by the line manager
  • To assist in the event of a civil emergency in any way as instructed

This is a fantastic opportunity to join an established organisation that offers potential long-term contracts.

If you feel the above role suits your skills and abilities then please apply immediately.

First Line Support
SF Recruitment
Nottingham
In office
Junior
£28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

First Line Support Assistant

Location: Nottingham
Salary: Up to £28,000 dependent on experience
Hours: 37.5 hours per week (flexible hours)

A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it’s team. The successful candidate will provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets.

This opportunity would suit a junior IT professional looking to develop their skills, a candidate with relevant IT qualifications seeking hands-on experience, or someone with existing first-line support experience looking to progress. Salary will be dependent on experience.

Key Duties and Responsibilities

Log, manage, and resolve incidents and service requests in line with internal processes
Ensure incidents and requests are handled within agreed service level agreements
Deliver a professional, consistent, and high-quality support service
Maintain a positive customer experience throughout support hours
Use knowledge articles, online resources, and team expertise to achieve first-time fixes where possible
Escalate issues to second- and third-line support teams or external providers when required
Contribute to the service desk knowledge base, identifying gaps and submitting new or updated documentation

About the Candidate
Experience in a first-line or relevant role
Strong communication skills with a customer-focused mindset
Enthusiastic about developing a career
Organised, proactive, and able to work effectively in a fast-paced environment

This is an excellent opportunity to join an organisation that values development and offers structured training and ongoing support.

2nd Line Support Engineer - Chessington - On-site
SF Recruitment
London
In office
Junior - Mid
£35,000 - £40,000
RECENTLY POSTED

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must.

Key Responsibilities/Duties

  • Exceptional communication skills with a customer first mentality
  • Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits
  • Work within defined SLAs and ensure excellent customer satisfaction
  • Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments
  • Configure and deploy laptops, desktops, mobile devices, and other hardware
  • Carry out onboarding and offboarding tasks, including device setup and account administration
  • Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune
  • Communicate clearly and professionally with clients, managing expectations effectively
  • Assist with IT projects such as migrations, system upgrades, and security improvements

Ideal Background

  • Previous experience in an MSP or fast-paced IT support environment (preferred)
  • Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure
  • Familiarity with RMM and PSA tools
  • Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi)
  • Knowledge of backup systems
  • Knowledge of firewall and switch configurations

Side Notes

  • 5 days on-site in Chessington (Free parking available)
Service Desk Analyst (Dutch Speaking)
IntecSelect
Cambridgeshire
In office
Graduate - Junior
£19/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Customer Service Advisor - (Dutch speaking) - IT Consultancy - £18.85 Umbrella Figure - Fully Onsite

  • No experience required, full training provided
  • Dutch language skills are essential

Overview:
I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.

Key Responsibilities:

  • Communicate clearly and transparently with customers, keeping them informed and confident in the service
  • Work within established policies and procedures to ensure high standards and compliance
  • Seek opportunities to enhance the customer experience by identifying improvements to existing processes
  • Manage incidents involving vulnerable customers with care and sensitivity
  • Record, investigate and resolve customer complaints promptly, aiming for first-time resolution
  • Report any policy or process breaches swiftly and accurately
  • Use various tools and platforms to maintain effective communication with customers
  • Identify issues through clear and confident communication, and deliver timely, appropriate resolutions
  • Use active listening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion

Skills & Experience Required:

  • A confident and friendly telephone manner
  • Strong verbal and written communication skills
  • Ability to meet and exceed targets
  • A proactive attitude, comfortable working both independently and in a team
  • Excellent multitasking and organisational skills
  • Sharp attention to detail
  • Fluent in Dutch

Package:

  • £18.85 Umbrella Figure
  • 3-6 month contract (may be extended)
  • Office based
  • Collaborative and forward-thinking data culture
  • Opportunities to work with modern cloud-based data platforms
2nd Line Service Desk Engineer
Gold Group
Epsom
In office
Junior - Mid
£35,000 - £40,000
RECENTLY POSTED

2nd Line IT Service Desk Engineer
Surrey - x5 Days a week onsite

My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer.

As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users.

Must have strong O365 / GPO / Azure / Exchange at Admin level

Provide first response and analysis on incidents and follow through resolution.

Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs

Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday)

2nd Line IT Service Desk Engineer Benefits:

  • 22 days holiday + 8 Bank Holiday (Holiday’s increase to 27, 1 additional day per year worked)
  • Healthy contributed pension
  • Training and development
  • Access to a number of financial based products
  • Dress down Fridays

2nd Line IT Service Desk Responsibilities:

  • Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs
  • Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday)
  • Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates
  • Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required
  • Build rapport and elicit problem details from service desk customers
  • Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one
  • Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc)
  • Identify and become proficient with appropriate software and hardware used and supported by the organisation
  • Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications
  • Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc)
  • Perform under defined timeframes and proactively report any need for deviation
  • Attend meetings that may be necessary in the performance of your duties
  • Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety
  • Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required
  • Understand the operation of Spam Filtering, Web Security and Antivirus
  • Leverage provided RMM tool(s) for monitoring, administration, and remote support
  • Administer and maintain the joiners / movers / leavers process in a timely and secure way
  • Build and distribute corporate hardware while maintaining inventory and asset registers
  • Undertake any additional tasks as may reasonably be required from time to time
  • Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams
  • Participate in the continual improvement of services and processes
  • Create and manage support requests to 3rd party vendors when required and follow to resolution
  • Work with the Change Manager as required per the Change Management process

2nd Line IT Service Desk Engineer Skills & Experience:

  • Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment
  • Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade
  • Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably)
  • Proven written and verbal communication skills
  • Proven analytical and problem-solving abilities
  • Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops
  • Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

IT Trainer - Cerner
Access Computer Consulting
Cornwall
In office
Junior - Mid
£27,000 - £30,000
RECENTLY POSTED

I am recruiting for a number of IT Trainers to work on a fixed term contract for 3 months.

The role is based in Cornwall and you must have access to a car as there will be travel to other sites 3 or 4 days a week within the Cornwall area to deliver training.

You will deliver training on the new eCare system and business as usual solutions within the NHS.

You will be responsible for contributing to the creation and improvement of IT training materials, courses and user guides used to deliver and support flexible IT training solutions.

You will also deliver project related training including preparation of new materials and user guides.

Experience of the NHS is essential.

You will ideally have expertise in Cerner.

You must be confident with MS Windows & MS Office including Excel.

You will be able to work unsupervised and have the ability to make decisions related to classroom management and course delivery.

Please apply ASAP to find out more.

IT Support Technician
Vantage Recruitment
Evesham
In office
Graduate - Junior
£25,000 - £28,000

IT Support Technician / 1st Line Helpdesk Evesham office based £25,000 - £27,000 per annum + Competitive Benefits, Monday - Friday, 9:00 - 5:00

Are you the person your friends and family call when their Wi-Fi drops or their laptop freezes? Whether you are a recent IT Graduate or a self-taught tech enthusiast looking for your first professional break, this IT Support Technician vacancy offers the perfect platform to launch your career.

We are not looking for someone to simply “log tickets”; we want an IT Support Technician who is eager to learn how to build and maintain the systems of the future.

What You’ll Be Doing
Forget being stuck on the phone all day. Our support is managed via email and face-to-face interaction. As our IT Support Assistant, you will be the hero on the ground:

  • The First Contact: You will triage and resolve tech queries. Sometimes you will fix things remotely; other times you will head to a colleague’s desk to solve the problem in person.
  • Building the Tech: You will learn to build laptops from scratch, swap out hardware, and manage high-spec devices.
  • System Mastery: You will get hands-on experience with Microsoft 365, Azure, Active Directory, and even our CRM (Dynamics).
  • Your Voice Matters: You will join weekly project meetings. As the IT Support Technician, your ideas will be heard because if you see a process that could be improved, we want to hear about it.

Why You’ll Love It

  • Growth is Guaranteed: As the company expands across Europe, your role will too. Whether you eventually want to move into Infrastructure Development, 2nd Line Support, or Service Management, they will provide the roadmap to get you there.
  • Supportive Culture: They are ambitious and professional, but also friendly and collaborative. They look after their people which is why so many employees stay for the long term.

Who Are You?
The company hires for attitude and train for skill. You might be an IT Graduate, or perhaps you are someone who has spent six months on a basic service desk and is ready for more responsibility.

As the IT Support Assistant, you will need:

  • Excellent Communication: You will be talking to everyone from our warehouse team to the Managing Director. You must be approachable, professional, and patient.
  • A Natural Curiosity: You should be someone who enjoys taking things apart to see how they work and experimenting with new software.
  • A Desire to Develop: You do not need to know everything yet, but you must have a hunger to learn. If you have completed a basic IT course or an ITIL foundation, that would be a significant advantage.

Working for a family-rooted business who are currently modernising our entire digital world and moving to the cloud and refreshing their infrastructure.

If you have a logical mind, a passion for problem-solving, and a friendly approach, this IT Support Assistant role is the ideal next step for you.

Apply now for a confidential conversation.

Service Desk - VIP
Randstad Technologies Recruitment
London
In office
Mid - Senior
£40,000 - £42,500

Level 3 Deskside Support Engineer

London Based 5 days on site

30K to 40K

A leading global professional services firm in London is seeking a Senior Level 3 Deskside Engineer to act as the primary technical point of contact for their executive leadership and high-profile consultancy teams. This isn’t just a support role-it’s a position for a technical lead who can balance deep infrastructure knowledge with “white-glove” service.

As a Level 3 Deskside Engineer you will carry out the following responsibilities

  • Deliver high-priority, discrete technical care for senior leadership and executives.
  • Lead complex escalations and Root Cause Analysis (RCA) to permanently resolve systemic issues.
  • Manage endpoint health via Intune, SCCM, or JAMF while using PowerShell/Python to automate workflows.
  • Act as the lead for OS migrations, security patching, and hardware standardization projects

The successful candidate should have the following core competencies / skills

  • 5+ years in high-level Deskside or Field Engineering.
  • Proficiency in Intune, SCCM, or JAMF.
  • Practical experience with PowerShell or Python.
  • VIP Support: Proven “white-glove” service for senior leadership.
  • Strong command of Win 10/11, macOS, and M365.
  • Experience with Active Directory, Azure AD, or Okta.

You will be joining a well-established, high-performing IT team within a premium consultancy environment that values technical excellence and career progression.

London Based 5 days onsite 30K to 40K

If you are ready to take the next step in your technical career, please send your updated CV to (url removed)

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Technical Support Engineer- HVAC Actuators & Valves
Mitchell Maguire
Shepperton
In office
Mid
£45,000 - £50,000
TECH-AGNOSTIC ROLE

Technical Support Engineer HVAC Actuators & Valves

Job Title: Technical Support Engineer HVAC Actuators & Valves

Job reference Number: (phone number removed)

Industry Sector: Actuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer

Location: Shepperton

Remuneration: £45,000 - £50,000 + 7% bonus

Benefits: £7000 car allowance, 25 days holiday, 12% combined pension, health insurance

The role of the Technician HVAC Actuators & Valves will involve:

  • Technical Support position selling a high quality manufactured range of actuators, control valves, sensors and metres for the heating, ventilation and air conditioning sector (HVAC)
  • Going to site for consultations regarding retrofitting existing HVAC systems
  • Assisting with technical questions regarding breakdowns, installation and product suitability
  • Responding to phone, email and in person queries

The ideal applicant will be a Technician HVAC Actuators & Valves with:

  • Must have technical experience in the HVAC systems and products
  • Ideally have experience with building management systems
  • Would consider Project Managers, Commissioning Engineers and HVAC Installers
  • A great communicator across many mediums
  • A team player who is highly organised

Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions withinActuators, Controls, Valves, Building Controls, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation Units, HVAC, New Build, M&E Consultant, M&E Contractor, M&E, Building Services, Building Services Consultants, Contractors, Main Contractor, Housing Developers, Housebuilders, Developers, Residential Housing, Social Housing, Local Authority Housing, Project Manager, Commissioning Engineer, HVAC Installer

Automation Engineer
Lord Search & Selection
Stoke-on-Trent
Hybrid
Mid - Senior
£40,000 - £55,000
TECH-AGNOSTIC ROLE

Advanced Security Equipment Manufacturing & Assembly
Remote / Stoke-On-Trent with International travel when required
Up to 55,000 p.a. + Package
Development, installation & commissioning of advanced automated hight security access equipment

Our Client

As a market leading manufacturer high-security equipment with a rapidly international client market and a strong reputation for quality, compliance, and innovation, this exciting and growing business is now seeking an Automation Engineer to join their technical team. This role is ideal for an experienced professional with electrical and automation skills who enjoys both hands-on installation and technical documentation.

Role Overview

The Automation Engineer will play a key part in fitting, wiring, and testing electro-mechanical equipment in the factory to ensure it meets all relevant UK and EU safety regulations. In addition, the role involves producing wiring diagrams, installation manuals, and providing technical support to both colleagues and customers. From time to time, you will also travel to client sites across the UK (and occasionally overseas) to commission equipment and provide specialist support.
Key Responsibilities

  • Automation & Wiring: Install, wire, and test electric high security systems in the factory.
  • Compliance & Safety: Ensure all systems meet current safety standards (including Machinery Directive, BS EN 12453/12445, CE Marking and other applicable regulations).
  • Documentation: Produce wiring diagrams, user manuals, and technical support materials.
  • Technical Support: Assist colleagues, installers, and customers with troubleshooting and product queries.
  • Site Commissioning: Travel (occasionally) to customer sites to commission, test, and sign-off the systems.
  • Continuous Improvement: Contribute to design reviews and product development to improve system reliability and safety.

Skills & Experience Required

  • Proven experience in electrical installation, automation, and ideally high security electro-mechanical systems.
  • Strong understanding of electrical wiring, control panels, relays, sensors, and safety devices.
  • Knowledge of relevant UK/EU safety standards for electrical products and machinery.
  • Ability to read and create electrical schematics and wiring diagrams (AutoCAD Electrical or similar is desirable).
  • Experience with FEIG controllers, PLC programming, industrial automation, or access control systems would be highly advantageous.
  • Good problem-solving skills and a methodical approach to troubleshooting.
  • Excellent written and verbal communication skills, with the ability to produce clear documentation.
  • Full UK driving licence and passport with a willingness to travel in the UK and Europe for site commissioning, training and troubleshooting.

What They Offer

  • Competitive salary package.
  • Overtime and travel allowances for site work.
  • Ongoing training and professional development.
  • Opportunity to work on innovative and challenging projects.
  • Supportive and collaborative team environment.

Apply now to lead where precision, performance and passion meet or reach out directly for a confidential conversation.
This role is being managed exclusively by Lord Search & Selection so to apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10287.

Desired Skills and Experience
Automation, Commissioning, Electrical, PLC, Security, Programming, Wiring, Engineering, Installation, International, Development, Access

Senior Claims Handler PI, Cyber, Liability
IPS Group
Yorkshire
Hybrid
Senior
£50,000 - £60,000
TECH-AGNOSTIC ROLE

Senior Claims Handler (PI, Cyber, Liability, Medmal)Location: Leeds (4 days office / 1-day WFH)Salary: Up to £60,000 + 17% Bonus + BenefitsLooking to take your claims management career to the next level? This is a fantastic opportunity to join a rapidly growing complex claims team in Leeds, supporting the launch of various insurance products. You’ll be managing a diverse and high-value caseload working on professional indemnity, management liability, cyber, and liability claims for a forward-thinking provider in the market.In this role, you’ll take ownership of a portfolio of claims providing expert handling and assessment of complex cases. You’ll be part of a dedicated team of professionals, operating with significant autonomy and authority levels up to £100k, with flexibility to increase as you grow as the team deal with claims up to £10 million. This role offers the chance to work on emerging risks while developing your expertise across a range of construction insurance claims.Key Skills & Experience:

  • Proven experience in handling complex claims within construction, PI, management liability, cyber or medical malpractice / medical negligence.
  • Background in claims management, legal practice, or broking with relevant claims exposure
  • Strong technical ability to assess liability and damages effectively
  • Excellent organisational skills to manage a sizable caseload efficiently

Nice to Have:

  • Prior experience within an insurer or legal environment specific to construction claims
  • Experience managing high-value claims with authority exceeding £100k
  • Additional expertise in legal analysis or claims consulting in construction

Other Requirements:

  • Ability to work four days a week in the Leeds office, with flexibility for WFH
  • Strong communication skills for stakeholder liaison
  • Commitment to delivering precise, quality claims service and technical accuracy

Ready to advance your claims handling career within a dynamic, innovative environment? Apply now to be part of a team that values expertise, autonomy, and career growth.

IT Support Engineer (Education)
Intec Select Ltd
Ramsgate
In office
Mid - Senior
£30,000 - £33,000

Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring IT Support Engineer Engineer, ideally with Education or Schools experience to provide 1st and 2nd line suport across a broad ranges od devices including Microsoft 365, Networking (LAN/WAN, VPNSs, Routing, Switching) and basic Server troubleshooting. Our client is offering a basic salary of 33,000 + benefits to be onsite five days per week across located in Ramsgate.

Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career.

Core responsibilities:

  1. Resolve escalated technical issues across infrastructure, cloud, networking, and applications
  2. Diagnose, troubleshoot, and implement configuration changes across customer environments
  3. Manage incidents in line with SLAs, KPIs, and best practice
  4. Communicate clearly with customers, managing expectations and providing updates
  5. Maintain accurate ticketing, documentation, and knowledge base articles
  6. Identify recurring issues and contribute to service and process improvements
  7. Support projects alongside senior engineers and solutions teams
  8. Participate in disaster recovery, business continuity, and security activities
  9. Work with vendors and third parties on escalations and advanced fixes

Key technical experience:

  • Experience working in a school environment with understanding of safeguarding & data protection within education.
  • Significant knowledge of Microsoft operating systems, virtualisation, networking, hardware, & common school technologies
  • Proven track record of diagnosing and resolving complex technical issues in a live environment
  • Experience supporting and mentoring junior engineers/apprentices
  • Strong understanding of ITIL principles and service management best practices

IT Support Engineer (Education)

Finance Systems Administrator
DGH Recruitment Ltd
London
Hybrid
Junior - Mid
£45,000 - £50,000

Finance Systems Administrator - Permanent - London (Hybrid) - 50,000 per annum

A fantastic opportunity has arisen for an Finance Systems Administrator to join our London based law firm on a permanent basis.

Key Responsibilities

Develop expert knowledge of the firm’s practice management system, providing proactive user support and promoting best practice across finance and non-finance teams
Liaise with software providers and IT to identify, escalate and resolve system issues promptly
Develop and execute SQL queries and reports to extract, analyse and present data for regular and ad hoc reporting needs
Design, build and maintain dashboards and reports in Power BI, translating business requirements into effective analytical solutions
Support system changes and enhancements, ensuring effective technical delivery and user adoption
Identify process improvement opportunities and recommend efficiencies across finance operations
Deliver system training to finance and non-finance users
Maintain appropriate system controls to ensure compliance with SRA, AML and HMRC requirements
Assist with implementation of new features and applications, including configuration, UAT, data reconciliation and documentation
Provide team cover and support additional duties as required

Key Experience

Strong SQL skills, with experience developing queries and reports
Strong Power BI skills, including dashboard and report development
Advanced Microsoft Excel skills
Good understanding of accounting and finance principles
Experience with a legal practice management system, ideally Elite 3E
Relevant experience within a law firm
Excellent verbal and written communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to learn new systems and procedures quickly and work both independently and collaboratively

Finance Systems Administrator - Permanent - London (Hybrid) - 50,000 per annum

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Salesforce Tester - Contract
Akkodis
Sheffield
Hybrid
Mid - Senior
£300/hour - £400/hour

Contract Tester - Salesforce / Contact Centre Sheffield (Hybrid)

Duration: Minimum 1 month (potential extension)
Day Rate: Negotiable
Location: Sheffield office - minimum 3 days per week on-site

Overview

We’re seeking an experienced Test Analyst / QA Tester with a strong background in Salesforce testing to support a key project. This is an excellent short-term contract opportunity for someone who can quickly add value, work collaboratively, and hit the ground running in a fast-paced environment.

Key Responsibilities

  • Plan, design, and execute test cases for Salesforce-based solutions
  • Perform functional, regression, integration, and end-to-end testing
  • Work closely with developers, business analysts, and end users
  • Log, track, and retest defects, ensuring timely resolution
  • Support testing around contact centre workflows, systems, and processes
  • Provide clear test documentation and contribute to overall quality assurance practices

Essential Experience

  • Hands-on testing experience with Salesforce platforms (Service Cloud preferred)
  • Strong understanding of test methodologies and defect management
  • Previous experience working within or supporting contact centre environments
  • Confident working in Agile or hybrid delivery teams
  • Ability to work autonomously, with strong attention to detail

Desirable

  • ISTQB Foundation or Advanced Certification
  • Experience using tools such as Jira, Azure DevOps, or similar
  • Prior experience in contract or consultancy assignments

Working Arrangement

  • Hybrid: On-site at our Sheffield office at least 3 days per week
  • Collaborative working environment with flexibility where possible

How to Apply

If you’re a proactive tester with Salesforce expertise and are available for short-term contract work, we’d love to hear from you. Please send your CV and day rate expectations.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Frequently asked questions
A Support Engineer is an IT professional who provides technical assistance and troubleshooting support for hardware, software, and network issues to ensure smooth operation of an organization's technology systems.
Key skills include strong problem-solving abilities, proficiency with operating systems and networking, knowledge of scripting or automation tools, excellent communication skills, and experience with ticketing systems.
Typically, a degree in Computer Science, Information Technology, or a related field is preferred. Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or Cisco's CCNA can also boost your candidacy.
You can browse available Support Engineer job listings on Haystack, create a profile, upload your resume, and apply directly through the platform with just a few clicks.
Yes, many companies offer remote or hybrid Support Engineer roles. You can filter job listings on Haystack to find remote opportunities that fit your preferences.