Engineered to Protect, thats our promise, we protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.

Were seeking a Senior Infrastructure/DevOps Engineer who excels in automation, infrastructure as code, and improving software delivery processes. This role focuses on GitLab CI/CD, Windows image creation for physical or virtualized environments, and Terraform-based infrastructure management.

The Senior Infrastructure/DevOps Engineer will be based at our Bristol site. This role allows for flexible working, with office visits on an as-required basis.

The salary for this role is up to £65k, depending on experience.

What you’ll be doing

• Manage the self-hosted Gitlab environment, including designing, maintaining, and optimizing GitLab CI/CD pipelines for build, test, and deployment workflows, along with software upgrades of the platform. Maintain code and Docker repositories. Identify where to utilize Terraform for automation and to ensure consistency and repeatability, and implement where appropriate.
• Build secure-by-design Windows images for products across our Maritime and Underwater Battlespace departments, utilizing appropriate technologies to ensure security, consistency, and reliability.
• Understand and apply DevSecOps principles, working with the Infrastructure Lead and Information Assurance & Security Lead to meet customer security requirements.

About our company

At SEA, we develop and deliver advanced solutions to make our world safer, cleaner and more efficient.We provide state-of-the-art applications for naval ship and fleet protection, and undersea surveillance systems. In-service across the globe, our systems deliver a rapid response to threats and system effectiveness and interoperation. Our systems support an ever-growing number of navies across the world, and we continue to bolster our already specialist, on-the-ground knowledge of key overseas markets.

What we offer

At our core, we encourage innovation, flexibility and out-of-the-box thinking to solve problems, so were always looking for talented, flexible, and creative people to bring their best to SEA. In return we offer generous rewards, a fantastic work/life balance, and excellent career and training opportunities for everyone who joins. Have?a look at?the benefits we offer:

Work life balance

• Hybrid/flexible working arrangements
• 25 days annual leave, plus buy and sell
• Up to 16 days flexi leave accrual
• Half day Fridays
• Reservists in the?Armed?Forces receive special paid leave

Family & wellbeing

• Private medical health insurance & Employee Assistance Program
• All Staff Bonus
• Group Pension Plan of up to 7% employer contribution
• Cycle to work scheme
• Wellbeing Centre
• Sports & Social activities
• Employee Discounts portal - online and in-store discounts, travel savings
• Life assurance policy
• Publication and recruitment bonus rewards
• Development opportunities, including LinkedIn learning

Facilities & resources

• Electric vehicle charging points at all sites
• Private seated lunch areas
• Onsite bistro (Barnstaple office) and free hot and cold beverages
• Onsite showers and toiletries provision
• Free onsite parking

Theskills you need

• Strong hands on experience with GitLab CI/CD
• Demonstrated experience creating and maintaining Windows images
• Experience with containerisation (Docker) and orchestration (Kubernetes)

Join us and be part of something smaller - with?500?people in the UK and Canada - doing something bigger: protecting what matters.

If youd like to know more, please give Davefrom our Talent Acquisition Team a call on 03330 0414172. Or reach out to us on

Perm roles - Solutions Test Technician and Test Technician - On-Site, Paignton - RL8104

Reference - RL8104
Job Title - Solutions Test Technician and Test Technician (both roles are in different teams)
Location - Paignton, On-Site
Salary - Competitive
Benefits - 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan.

The Client
We are partnering with a globally recognised engineering organisation operating within a highly specialised technology space, supporting critical applications across multiple industries. They have a strong focus on quality, innovation, and continuous improvement, with a collaborative environment that brings together engineering, operations, and supply chain to deliver high-performance products.

Job Overview
The Solutions Test Technician and Test Technician plays a key role in building, integrating, and verifying customized GNSS test systems. You’ll work hands-on with electronics, cabling, mechanical components, and computing platforms to deliver reliable, bespoke solutions that meet rigorous technical specifications. This role directly supports engineers and project managers in the delivery of specialized systems to high-profile global customers.

Job Responsibilities

• Work closely with operations leads to meet the production schedule.
• Configure and test system components, including signal generators, computers, timing references, and customer-specific modules.
• Support system-level testing and debugging alongside engineers and software specialists.
• Ensure systems meet customer-specific requirements, including mechanical layout, environmental constraints, and interface standards.
• Maintain test documentation, configuration records, and version tracking.
• Assist in hardware troubleshooting and resolution of integration issues during development or customer acceptance.
• Prepare systems for delivery, including final quality checks, packaging, and supporting documentation.
• Provide feedback on process improvements to the wider team
• Awareness of and adherence to QEHS policies (Quality, Environment, Health & Safety, IT Security)

Job Requirements

• HND, BTEC Level 3, or equivalent qualification in electronics, telecommunications, or a related field
• Proven experience in system assembly, electronics integration, or test equipment support.
• Competence in reading and working from wiring diagrams, system block diagrams, and build procedures.
• Hands-on experience with standard test equipment (oscilloscopes, spectrum analyzers, multimeters).
• Familiarity with Windows and/or Linux PC setup, BIOS configuration, and software installation.
• Comfortable working with RF systems, signal paths, and grounding/shielding best practices.
• Strong documentation and communication skills.
• Background in GNSS, RF, or telecommunications systems.
• Experience with custom or low-volume system builds in a lab or production setting.

To apply for this Solutions Test Technician and Test Technician permanent job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Role: Cyber Security Consultant
Location: Remote/Hybrid (Mix of home working, Gloucestershire office and client site visits)
Salary: £45,000 + Expenses + Overnight Allowance (TBC)
Active SC Clearance is a requirement - must be willing to pursue DV Clearance

We are looking for an experienced Cyber Security Consultant to join a well-established and growing UK-based cybersecurity consultancy, delivering high quality penetration testing services across a varied and interesting client base including government and public sector organisations.

This is a role for someone who can hit the ground running. You’ll be joining a team of around 13-15 consultants and are expected to operate independently from day one. No two weeks look the same; work pattern is flexible and dictated by client demand, with a genuine mix of home working, office time in Gloucestershire, and client site visits as required.

Key Responsibilities:

• Deliver CHECK and non-CHECK penetration testing engagements across infrastructure, web applications, mobile, cloud, and Active Directory environments
• Support pre-sales activity through scoping and client engagement
• Produce clear, high quality technical reports and present findings to clients
• Maintain up to date knowledge of current threat trends, tools, and industry frameworks
• Contribute to internal training materials and technical blog content
• Provide guidance and support to junior team members when required

Requirements:

• Active SC Clearance is an ABSOLUTE MUST - must be willing to pursue DV Clearance
• Active CSTM or CCT certification is an ABSOLUTE MUST
• Proven hands-on penetration testing experience - must be able to hit the ground running
• Strong knowledge of testing frameworks including OWASP
• Knowledge of Cyber Security standards and policies such as ISO 27001, CIS, and PCI DSS.
• Experience across Linux and Windows environments
• Knowledge of cloud environments (Azure, AWS)
• Strong written and verbal communication skills with experience presenting to clients

Benefits:

• £45,000 + Expenses + Overnight Bonus
• 31 Days Annual Leave (20 + 8 BH + 3 Xmas Shutdown)
• Paid Charity Day
• Up to 5 unpaid annual leave days per year
• Company pension scheme

Role: Cyber Security Consultant
Location: Remote/Hybrid (Mix of home working, Gloucestershire office and client site visits)
Salary: £45,000 + Expenses + Overnight Allowance (TBC)
Active SC Clearance is a requirement - must be willing to pursue DV Clearance

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Location: (Head Office / Depot / Hybrid as applicable)
Company: Creamline Dairies Ltd

Package

Salary: Competitive depending on experience
Hours: 37.5 hours per week

Car Owner and Clean Driving licence essential

Eligible to work in the UK

About Creamline

Creamline is a long-established and growing dairy business supplying fresh milk and dairy products to homes and businesses across the region. Our operation combines production, logistics, doorstep delivery rounds and wholesale supply.

We are investing in our systems, infrastructure and data to support the next stage of the companys development. As part of this, we are strengthening our internal IT capability.

This is an opportunity to join a business where technology is becoming increasingly important to how we operate and grow.

The Role

We are looking for a Network & Infrastructure Administrator to support and develop the companys IT environment across multiple sites. This is a hands-on role responsible for maintaining reliable systems, supporting users and helping to deliver improvements to our infrastructure, security and connectivity.

The role will work closely with the Head of IT and colleagues across the business.

Key Responsibilities

Helpdesk Management

• Take ownership of the day-to-day operation of the IT helpdesk
• Ensure incidents and service requests are logged, prioritised and resolved in a timely way
• Communicate clearly with colleagues so they understand progress and outcomes
• Prioritise issues based on operational impact to the business
• Identify recurring problems and work with the Head of IT to address root causes
• Help improve helpdesk processes, response times and user experience
• Contribute to building a reliable and well-organised internal IT support service

Infrastructure & Systems

• Maintain and support the companys servers, networks and core infrastructure
• Monitor system performance and resolve issues
• Support system upgrades and improvements
• Assist with cloud services and system integrations

Security & Reliability

• Support cyber security measures and system monitoring
• Maintain backups and disaster recovery processes
• Help ensure systems remain stable, secure and available
• Manage and keep updated our asset management tool to define future needs to ensure infrastructure and ICT items remain current and compliant.

User Support

• Provide second and third line support across the business
• Support users across multiple locations
• Help resolve hardware, software and connectivity issues

Projects & Improvements

• Assist with delivery of IT improvement projects
• Support rollout of new systems and technology
• Contribute ideas to improve efficiency and resilience

You are:

• A practical, reliable and proactive person who enjoys solving problems and improving systems whilst demonstrating a sense of urgency.

• You have experience of working independently in:

• Microsoft environments (Windows Server / Microsoft 365)

• Networking (switches, firewalls, VPNs)

• Virtualisation platforms

• Backup and disaster recovery

• Cyber security practices

• Supporting users in a multi-site business

• logistics, manufacturing or operational businesses (optional)

• Practical and solutions-focused

• Calm under pressure

• A good communicator with non-technical colleagues

• Organised and able to prioritise

• Interested in improving how things work

Closing date for this position is no later than 13 March 2026.

Location: London (Hybrid - 2 days WFH, subject to business need)

Contract: Permanent, Full-Time
Hours: 9:00am - 5:30pm (additional hours as required; on-call to be confirmed)

Overview of Role

The Engineer - Platform Engineering is responsible for developing pipelines and automation scripts to deliver IT infrastructure across both public and private cloud environments, incorporating security best practices throughout.

This role partners closely with infrastructure and application teams to identify automation opportunities, design reusable solutions, and support adoption across the wider IT function. The position also provides operational support for core cloud infrastructure technologies and acts as a third-line escalation point where required.

Key Responsibilities

• Work with infrastructure and application teams to identify automation opportunities and prioritise initiatives.
• Provide effort and impact assessments to support automation roadmaps.
• Design and develop standardised CI/CD pipelines for infrastructure deployment.
• Act as a subject matter expert in infrastructure automation, mentoring colleagues and promoting best practice.
• Integrate tooling (eg, ServiceNow) for automated provisioning and service workflows.
• Design, develop, and deploy modular cloud-based systems.
• Maintain and optimise cloud solutions in line with security policies and best practices.
• Identify and remediate infrastructure vulnerabilities and deployment issues.
• Develop and document cloud standards, guardrails, and best practices.
• Ensure CMDB accuracy using automation wherever possible.
• Operationalise proof-of-concept solutions into production-ready platforms.
• Collaborate with Infrastructure, Application, and Security Architects during solution design.
• Engage with vendors to test and benchmark new technologies.
• Ensure business continuity and disaster recovery standards are Embedded in infrastructure design.
• Act as third-line escalation support for IT Operations.
• Maintain accurate documentation, time tracking, and change management compliance.
• Contribute to process improvement and foster strong working relationships across IT teams globally.

Qualifications

• Bachelor’s degree in a related field (or equivalent experience).
• Microsoft Azure certification preferred.

Experience & Technical Skills

Required:

• Minimum 5 years’ relevant experience.
• Proven experience developing automation solutions from ideation to deployment.
• CI/CD tooling experience.
• Strong Scripting and pipeline development capability.
• Terraform.
• Linux.
• Git version control.
• Automation across public cloud platforms.
• Strong understanding of Information Security best practices.

Preferred:

• GitHub and GitHub Actions.
• Microsoft Azure.
• PowerShell.
• Kubernetes.
• Python.
• Ansible.
• Visual Studio Code.
• Windows Server and Active Directory.
• ServiceNow integrations.
• Packer (server imaging).
• VMware, Cisco UCS, Dell EMC (private cloud infrastructure).
• Cisco ACI, F5, Palo Alto (private cloud networking).

Personal Attributes

• Strong written and verbal communication skills.
• Ability to work effectively in diverse, global teams.
• Resilient and able to work under pressure with shifting priorities.
• Self-starter with strong initiative.
• Detail-oriented with excellent organisational skills.
• Strong analytical and strategic problem-solving ability.
• Committed to continuous improvement and challenging the status quo.
• Comfortable handling sensitive information with discretion.

Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career?

You’ll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones.

Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture.

They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies.

You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required.

You don’t need to know everything. But you should be confident across most of this:

Azure, O365, Defender, Intune, SharePoint
Windows Server, SQL, Azure AD, Hyper-V
Solid networking fundamentals – LAN/WAN, switching, firewalls, Wi-Fi
Security best practice (and why it matters)
Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills!

If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available

IT Specialist - 1st/2nd Line Support

Scunthorpe On-site Permanent

28,000+ excellent benefits

We are recruiting an IT Specialist (2nd Line Support) to provide hands-on technical support across a busy manufacturing site in Scunthorpe.

This role is ideal for an experienced IT Support Engineer / 2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service.

The Role

As part of the IT team, you will:

• Provide 1st and 2nd Line IT Support to site users
• Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019
• Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy)
• Maintain and administer Active Directory and Microsoft 365 / Office 365
• Support backup technologies and infrastructure systems
• Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones)
• Manage tickets via Jira Service Desk, ensuring SLAs are met
• Escalate complex issues where required

What We’re Looking For

• Proven experience in 2nd Line Support / IT Support Engineer role
• Strong knowledge of Windows 10 and Windows Server environments
• Experience with Cisco switching or networking (CCNA / Network+ desirable)
• Understanding of DNS, DHCP, Group Policy and core infrastructure technologies
• Experience supporting hardware, printers and user devices
• Excellent communication and problem-solving skills

Desirable

• Firewall technologies
• Hyperconverged infrastructure
• Experience in a manufacturing or site-based environment

Why Apply?

• Broad technical exposure across infrastructure and networking
• Hands-on role with real ownership of incidents
• Opportunity to develop networking and infrastructure expertise

If you are a proactive IT Support Specialist / 2nd Line Engineer looking for your next challenge in Scunthorpe we would love to hear from you. Apply today!

INDSR

Windows Engineer Contract - Hybrid (2 days onsite in Leeds).This is an initial 3 month contract, paying £500 per day, inside IR35, 2 days a week onsite in central Leeds.

Key Responsibilities

• Manage and support Windows Server environments from 2012 to 2025
• Build, configure and maintain VMware and VCF based infrastructure
• Administer Azure services with a focus on identity, compute and automation
• Use PowerShell to automate routine tasks, create scripts, and improve operational efficiency
• Oversee patching cycles, WSUS administration and vulnerability remediation
• Create and manage Group Policies
• Complete new server builds including configuration, testing and documentation
• Implement Windows hardening standards to strengthen security posture
• Maintain clear technical documentation for builds, processes and operational tasks
• Support configuration management using Chef or Ansible where required

About You

• Strong background in Windows Server engineering
• Experience working in large or complex server environments
• Confident with VMware, VCF and Azure services
• Skilled in PowerShell scripting and automation
• Good understanding of patching, WSUS, compliance and security standards
• Able to create and manage GPOs and follow structured build processes
• Comfortable working with infrastructure hardening and best practice frameworks
• Strong communication and documentation skills
• Ability to work independently and take ownership of technical domains

Why Join

• Opportunity to work with a modern Windows and virtualisation estate
• A role with autonomy, responsibility and the chance to shape engineering standards
• Supportive team environment where engineering quality matters

This is an urgent requirement so please apply immediately to be considered.

Location: Field Based - to cover the South of England

Salary: £30k-£35k Depending on experience + Company Profit Share

Hours: 37.5 hours per week

The Role

This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills.

Mileage will be paid at approved Mileage rates set by GOV UK.

Skills & Experience

• Strong verbal and written communication skills.
• Excellent interpersonal skills, able to engage technical and non technical users.
• Enthusiastic and methodical approach to incident resolution and request fulfilment.
• Skilled in coaching and mentoring for team development.
• Strong IT troubleshooting and problem solving abilities.
• Good knowledge of standard IT hardware (PCs, laptops, printers).
• Competent with Windows imaging and deployment tools.
• Proficient in installing and configuring Microsoft 365.
• Solid understanding of IT infrastructure, including servers and switches.
• Experience with network installs and comms cabinet patching.
• Knowledge of Microsoft Windows OS, including Server.
• Competent in Active Directory administration.
• Understanding of IP addressing, DNS and DHCP.
• Skilled in Group Policy troubleshooting.
• Familiar with virtualisation (Hyper V/VMware).
• This role is subject to a clear standard DBS check being received.

The Package

• Company Profit Share (first £3,600 is tax free)
• Company car including private use + mileage
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Ongoing training and support
• Pension Scheme.
• Private Medical Insurance including dental.
• Ongoing training and support.

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Lead Software Developer - Whiteley, Salary - £65000 to £75000

My client are a Financial services company based in Fareham. They are looking for a Senior/Lead Software Developer with skills in ASP.Net, MVC, and C#.

My client are looking for a Tech Lead Developer with hands on experience in Microsoft Technologies, ASP.Net & MVC .NET Core and who can be hands on with coding as well as be the Technical Lead of a small development team. This role is more focused on Technical Leadership, Mentoring and Software Development, rather than people management and team leading.

This role is paying up to £75k (depending on experience) and is on-site full-time.

Skills needed for this role:

• 8 plus experience in C# using .NET Framework (4.8+ - ASP.NET MVC, ASP.NET Web API and Web Forms, Windows Services)
• Experience in using .NET 8 (Razor, Razor Pages, Web API)
• Experience in working with ORMs (Entity Framework/Entity Framework Core preferred)
• Intermediate level experience using Source Control (GIT preferred)
• Intermediate level experience in using and coding SQL Server, Stored Procedures and T-SQL
• Experience in working in a collaborative commercial development environment
• Experience with configuring Windows Server and IIS

This role is 5 days a week in the office.

If this sounds like it might be of interest, then please apply with your CV!

IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus

Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we’ve placed a lot of them ourselves!).

Key Responsibilities:

• Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate
• Contributing to relevant projects and making sure internal offerings are up to task
• Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on

What they’re looking for you to bring to the table:

• Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely
• Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID
• Strong grasp of M365 and Azure Admin
• Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare
• PowerShell scripting skills
• Some basic Networking knowledge
• Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.
• Ideally but not necessarily any knowledge of IaC offerings and/or Linux

If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Location: 3 days on site in either Sheffield/Birmingham/London
Duration: 30/11/2026
Rate 529

MUST BE PAYE THROUGH UMBRELLA
"Key Responsibilities

• Design, deploy, and operate Splunk Enterprise and ITSI for hybrid Kubernetes/OpenShift environments.
• Onboard data at scale (HEC, Universal Forwarder/Deployment Server), align to CIM, and enforce RBAC, retention, and cost guardrails.
• Build ITSI service decompositions, KPIs/multi-KPI thresholds, NEAP policies, glass tables, deep dives, and service health scoring.
• Create OpenShift-focused exec/ops views: cluster health (API/etcd), node readiness/pressure, pod restart hotspots, network/storage errors, capacity and quota/bursting visibility.
• Tune search and platform performance: workload rules, concurrency, DMA, summary indexing, and scheduling hygiene.
• Implement alerting, enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation.
• Govern ingest and security: allow/deny lists, PII handling, TLS, token governance, index/role mapping, and data quality SLAs.
• Integrate upstream sources and pipelines: OpenTelemetry, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka, CMDB/ITSM enrichments, AIOps/ML anomaly detection.

Required Skills

• • Splunk Enterprise: SPL mastery, CIM alignment, KV/lookups/macros, saved searches, index/retention/RBAC design, search performance tuning.
  • Splunk ITSI: Service trees, KPIs, adaptive/time-based thresholds, NEAP tuning, glass tables, deep dives, Service Analyzer configuration.
  • OpenShift/Kubernetes observability: Cluster/control-plane metrics, kube events/logs, workload/node/network/storage correlation, capacity and noisy-neighbor detection.
  • Data pipelines & collectors: OpenTelemetry (OTLP), Prometheus scraping, Fluentd/Fluent Bit/Vector, Kafka (TLS), HEC/UF/DS onboarding.
  • Reliability & SLOs: Golden signals, rollout/rollback health checks, SLO/KPI mapping to namespaces/apps, executive and ops dashboards.
  • Performance & cost optimization: Workload rules, DMA, summary indexing, schedule optimization, license/cost guardrails.
  • Security & compliance: TLS/mTLS, token and cert hygiene, PII controls, auditability, role/index mappings.
  • Automation & integrations: ITSM/ChatOps routing, runbooks, CMDB enrichment, webhook/AIOps integrations."

Redhill, Surrey
5 days per week in the office

Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001).

Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures.

This is both hand-on and a management position across multiple sites.

The role requires 5 days per week in the Redhill office.

Salary: c 80,000 - 85,000 per annum
25 day’s holiday
Pension Plan
Flexible working hours

Some of the main duties of the Head of IT will include:

Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures
Regularly examine the organisation’s information security risks, taking account of the threats, vulnerabilities, and potential impacts
Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity
Design and implement a comprehensive suite of information security controls and risk mitigations
Monitor online security and take appropriate steps to address security breaches if necessary
Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems
Organise and engage in support, troubleshooting, and repair of systems and infrastructure
Manage departmental budget and track spending on equipment, licences and staff

In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following:

Proven experience in transforming traditional IT support structures
Proficiency in Windows Server operating system
Skilled in virtualization technologies and networking (e.g. Cisco, Juniper)
Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.)
Familiarity with cybersecurity best practices and tools
Demonstrated success in establishing and implementing support processes and standards
Experience with budget development

This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don’t miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

We’re looking for a Splunk & OpenShift Observability Engineer to design, deploy, and optimise enterprise-grade monitoring across hybrid Kubernetes and OpenShift environments.

This is a high-impact role where you’ll shape observability strategy, enhance service intelligence, and ensure platform reliability at scale - balancing performance, cost efficiency, and security governance.

You’ll work at the intersection of platform engineering, observability, and service intelligence, helping to transform raw telemetry into actionable insight. This is an opportunity to influence reliability strategy, improve operational maturity, and deliver measurable value across a modern cloud-native estate.

What You’ll Be Doing

• Design, deploy, and operate Splunk Enterprise and ITSI across hybrid Kubernetes/OpenShift platforms
• Onboard and normalise data at scale (HEC, Universal Forwarder, Deployment Server), aligning to CIM standards
• Build and optimise ITSI service models: service trees, KPIs, adaptive thresholds, NEAP policies, glass tables, deep dives, and health scoring
• Deliver OpenShift-focused executive and operational dashboards, including:
• Cluster/API/etcd health
• Node readiness and resource pressure
• Pod restart trends and noisy-neighbour detection
• Network and storage error visibility
• Capacity, quota, and burst analysis
• Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning)
• Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling
• Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role mapping)
• Integrate telemetry pipelines including OpenTelemetry, Prometheus, Fluentd/Fluent Bit/Vector, Kafka, CMDB and AIOps/ML solutions
• Drive SLO/KPI alignment, golden signal monitoring, rollout/rollback health validation, and executive reporting

What You’ll Bring

• Deep expertise in Splunk Enterprise (SPL mastery, CIM alignment, saved searches, macros, KV stores, index/retention/RBAC design, performance tuning)
• Strong experience with Splunk ITSI (service trees, KPIs, adaptive/time-based thresholds, NEAP tuning, Service Analyzer configuration)
• Proven OpenShift/Kubernetes observability experience across control-plane metrics, events, logs, workload correlation, and capacity management
• Hands-on experience with telemetry pipelines (OpenTelemetry/OTLP, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka with TLS, HEC/UF/DS onboarding)
• Strong understanding of reliability engineering principles (golden signals, SLO design, namespace/application KPI mapping)
• Experience optimising performance and licensing costs using workload rules, DMA, and summary indexing
• Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping)
• Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling

Central London 550 - 650 p/d - outside IR35 3 month initial term A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate)u Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM) Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications (ERP, CRM) and M&A IT integration projects Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001) Ideally have previous M&A IT integration experience and rapid site deployment. Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration.

Job title: IT Service Desk Team Lead

Location: Head Office (Barrow-In-Furness)

Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce.

Key Responsibilities:

• Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues.
• Manage team workload effectively, prioritising support requests to achieve SLA targets.
• Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery.
• Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support.
• Troubleshoot, diagnose, and resolve hardware and software issues with professionalism and efficiency.
• Deliver outstanding customer service, ensuring all issues are resolved promptly and effectively.
• Redirect unresolved issues to next-level support when necessary, ensuring seamless service continuity.
• Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up.
• Produce technical documentation covering installations, configurations, and troubleshooting processes.
• Provide Management Information (MI) to track performance and support compliance requirements.

What You Will Bring:

• Previous experience in an IT customer service environment, demonstrating strong leadership capabilities.
• A solid understanding of Microsoft Windows, Outlook, and Office applications.
• Good knowledge of desktops, laptops, printers, and peripheral devices.
• Understanding of networking concepts including patching and switches.
• Awareness of IT security principles such as antivirus software, firewalls, and patch management.
• Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving.

What You Can Expect From Us:

• A minimum of 25 days of holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day.
• A competitive pension scheme with up to a 10% employer contribution.
• A comprehensive benefits package designed to support your well-being and work-life balance.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are looking for an experienced 2nd Line engineer to join our client on a permanent basis 5 days a week onsite.

Key Skills

• High level of 1st / 2nd line IT support skills and very strong troubleshooting skills
• Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy
• Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets)
• Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage
• Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent
• Strong knowledge of Windows 10 and MAC operating systems
• Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

I’m excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.Key Responsibilities:

• Provide advanced support for Microsoft 365 and Windows 10/11 across client networks.
• Analyse and diagnose complex support issues, providing solutions to customers efficiently.
• Communicate effectively via telephone and email, ensuring excellent customer service.
• Provide high-quality remote and on-site support to customers as required.

About You:

• Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment.
• Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
• Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed.
• A clean driving licence for occasional on-site visits.
• Strong technical understanding of Microsoft technologies and cloud solutions.

Next Steps: Apply now!

Head of ITRedhill, Surrey5 days per week in the office Head of IT needed for a leading organisation based in Redhill, Surrey, who are looking to employ an experienced Head of IT as part of their technology transformation with in-depth knowledge of Microsoft stack and hybrid/Cloud technologies (MS 365, Azure, Active Directory, SQL server, Entra), Virtualization technologies and networking (Cisco, Juniper), Windows Server, Network security, End User device management, project management, implementing ISO Standards (ISO27001, ISO9001). Responsible for the maintenance and gradual migration of legacy systems (e.g. databases, applications, file storage, etc.) from on-premise to a new Cloud/Hybrid architectures. This is both hand-on and a management position across multiple sites. The role requires 5 days per week in the Redhill office. Salary: c£80,000 - £85,000 per annum 25 day's holiday Pension Plan Flexible working hours Some of the main duties of the Head of IT will include: Maintenance of legacy on-premise/hybrid systems, with eventual migration to new Cloud architectures Regularly examine the organisation's information security risks, taking account of the threats, vulnerabilities, and potential impacts Develop and maintain recovery plans to address equipment, power, or security failure to ensure preservation of technology, data and business continuity Design and implement a comprehensive suite of information security controls and risk mitigations Monitor online security and take appropriate steps to address security breaches if necessary Coordinate training/on-boarding for new technology users and help them become familiar with equipment, networks and systems Organise and engage in support, troubleshooting, and repair of systems and infrastructure Manage departmental budget and track spending on equipment, licences and staff In order to be the successful Head of IT and have a chance to gain such an exciting opportunity you will ideally need to have the following: Proven experience in transforming traditional IT support structures Proficiency in Windows Server operating system Skilled in virtualization technologies and networking (e.g. Cisco, Juniper) Strong knowledge of Microsoft stack and Hybrid/Cloud technologies (e.g. MS365, Azure, Active Directory, SQL Server, Entra, etc.) Familiarity with cybersecurity best practices and tools Demonstrated success in establishing and implementing support processes and standards Experience with budget development This really is a fantastic opportunity for a Head of IT to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

About the Role

We are seeking an experienced and motivated 2nd Line IT Support Technician with experience in a Team Lead role to join our growing team. This role is crucial in ensuring the smooth operation of our clients’ IT systems and delivering exceptional technical support.

You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ongoing training and professional development are essential parts of this role to ensure your technical knowledge remains current and relevant.

Key Responsibilities

• Provide high-quality technical support, including producing documentation and reports
• Install, configure, maintain and support hardware, operating systems and applications
• Monitor and maintain computer systems, servers and networks
• Support system setups and follow technical documentation to resolve issues
• Assist with the rollout of new systems and applications
• Respond to support tickets within agreed SLAs
• Manage and prioritise multiple open cases efficiently
• Escalate issues to third parties where required
• Act as the direct escalation point from the 1st & 2nd Line Service Desk
• Resolve specialist faults including 4G and VoIP technologies
• Support and mentor 1st & 2nd Line Technicians
• Monitor and maintain server backups
• Participate in weekend and out-of-hours support rota
• Test and evaluate new technologies as directed

Skills & Experience Required

• Customer service focus
• Experience with current Windows desktop and Windows Server operating systems
• Experience with Microsoft Exchange technologies (SMTP, POP3, IMAP), Office 365 and Hosted Exchange
• Working knowledge of Active Directory
• Strong understanding of TCP/IP networking, IP routing, DNS and DHCP
• Practical experience with MS Office applications
• Experience setting up and installing WiFi networks
• Ability to pass a DBS check
• Excellent communication skills

Desirable:

• MCSE and/or CCNA certification (or willingness to work towards these)

Personal Attributes

• Self-motivated with the ability to work independently
• Strong organisational and time management skills
• Ability to prioritise and manage workload effectively
• High attention to detail
• Patient, technically curious and proactive
• Strong team player

What We Offer

• Ongoing training and development
• Supportive team environment
• Opportunity to work with modern technologies
• Career progression opportunities

If you are a driven IT professional looking to take the next step in your technical support career, we would love to hear from you.

Are you an experienced 1st line or 2nd Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their ability.

Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT.

As a Systems Engineer you will be responsible for providing both onsite and remote technical support for our growing client base. You will be responsible for managing technical matters with client IT systems, ensuring SLAs are met. Acting as an escalation point for the Junior Systems Engineers. The role will involve fault diagnosis and resolution, providing onsite, remote and telephone support for client infrastructure and end-users.

Skills Required:

• Excellent problem solving and customer service skills
• Microsoft 365
• Windows Server
• Windows Desktop
• Networking knowledge, IP, Internet connectivity

As you will be client facing too, it is a requirement you have a Driving License before applying.

To learn more and see a full job description, please Apply!