Adecco / Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Senior AI Automation Engineer

Contract: 6 months

Location: London - Hybrid (2 to 3 days a week in office)

Rate: 800 - 850 inside umbrella

About the Role:

Our client is seeking a Senior AI Automation Engineer to take the lead in designing and delivering cutting-edge AI and automation solutions across their core platforms, including UiPath, Azure AI, and Tungsten Automation. As a hands-on expert, you will play a pivotal role in enhancing the organization’s internal capabilities and ensuring seamless integration across various technologies.

What You’ll Be Doing:

• Technical Ownership: Take charge of the bank’s UiPath and Tungsten Automation platforms, ensuring they align with innovation goals.
• Solution Design: Develop AI and automation-driven solutions that drive efficiency and effectiveness.
• Integration Mastery: Build robust integrations between Copilot Studio, UiPath, Azure AI, and Tungsten Automation.
• Prototype Development: Create prototypes, proofs-of-concept, and pilot-ready technical solutions that set the standard for excellence.
• Secure Architecture: Define and maintain secure integration patterns across all platforms, ensuring compliance with enterprise standards.
• Capability Exploration: Stay ahead of the curve by exploring new platform capabilities and AI features.
• Collaboration: Work closely with Architecture, Cybersecurity, and InfoSec teams to ensure all solutions meet security and regulatory requirements.
• Knowledge Sharing: Produce comprehensive documentation and provide knowledge transfer to the wider Innovation team.

What We’re Looking For:

Essential:

• Hands-On Expertise: Strong experience with UiPath development and architecture.
• AI Proficiency: Familiarity with Azure AI / Microsoft AI Foundry and AI-driven integrations.
• Integration Skills: Solid engineering skills, particularly in APIs, authentication, and secure design patterns.
• Coding Knowledge: Practical experience with coding languages such as Python, C#, or PowerShell.
• Industry Background: Experience in banking or other regulated industries is a plus.
• Security Awareness: A good understanding of enterprise security, data protection, and responsible AI principles.

Desirable

• Experience with Tungsten Automation or similar document automation / IDP platforms

Nice to Have

• Familiarity with Copilot Studio extensibility (calling external services).
• Experience with Power Platform (Power Automate, Power Apps).
• Knowledge of M365 Copilot integration patterns.
• Understanding of cloud integration (APIM, private endpoints, secure connectivity).
• Experience working in global or distributed technical teams.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

3rd Line Technical Support Specialist

Based - Carlton, S71 3HF

Permanent, Full Time

About the Role

We’re looking for a highly skilled 3rd Line Technical Support Specialist to join our dynamic Technical Services Team. This is a fantastic opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT service. You’ll be the on-site face of IT, ensuring smooth operations and supporting critical projects across our sites. It is essential you are already working as a 3rd line support or have previous experience working as one.

What You’ll Do

• Act as the on-site technical representative for IT, resolving incidents and service requests within agreed SLAs.
• Maintain and optimise infrastructure performance, ensuring resilience and security.
• Deliver upgrades and maintenance in line with manufacturer recommendations.
• Document fixes, changes, and processes in accordance with IT Security Policy and change control.
• Collaborate across teams and with third parties to ensure seamless technical operations.
• Provide innovation and advice on technologies supporting Premier Foods environments.
• Travel to other UK sites as required.

What We’re Looking For

• Extensive experience in 3rd line technical support.
• Strong knowledge of networking (SD-WAN, Aruba/Cisco), firewalls (Fortinet), and WiFi infrastructure.
• Expertise in Microsoft technologies (AD, MECM, InTune, AutoPilot), Okta, and AWS.
• Hands-on experience with VMWare/Nutanix, scripting (PowerShell), and certificate management.
• Excellent troubleshooting skills and ability to work autonomously.
• Strong understanding of ITIL practices and experience in manufacturing environments.
• Degree-level education preferred.

What we offer you in return

• Competitive salary
• Company Pension & Private Medical
• Car Allowance
• Bonus
• Holiday Purchase scheme
• Sharesave scheme
• Access to learning and development programmes.
• Wellbeing support and employee assistance programme.
• Opportunities for career progression into roles such as Technical Delivery Specialist or Technical Architect

Ready to apply?

Click apply, submitting an UpToDate CV tailored to this opportunity. We look forward to hearing from you.

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We’re proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.

Job Title: System Engineer
Location: Edinburgh (1 day per week onsite)
Remuneration: 600 per day (via Umbrella Company)
Contract Details: Temporary (6-month initial contract with strong potential for extension)

Responsibilities:
Join our dynamic team as a System Engineer and showcase your skills in a fast-paced environment. Your expertise will be invaluable as you:

• Manage and support core infrastructure systems with minimal supervision, ensuring optimal performance.
• Oversee the configuration and administration of Windows Server 2022, keeping systems running smoothly.
• Design, maintain, and troubleshoot Active Directory environments, including:

• AD site design
• Group Policy Management
• AD security
• Certificate services

• Contribute to network operations, focusing on routing, DHCP, and DNS to maintain seamless connectivity.
• Create and maintain PowerShell scripts for automation and efficient system administration.
• Work within an AWS Cloud environment, supporting key components like EC2, EFS, S3, and load balancers.
• Collaborate with colleagues and provide mentorship to junior engineers, fostering a culture of growth and learning.
• Communicate clearly and professionally in both written and verbal formats, ensuring all stakeholders are informed and engaged.

Required Skills & Experience:
We’re looking for a passionate System Engineer with the following skills:

• Strong self-motivation and the ability to manage your workload independently.
• Solid understanding of networking principles, including routing, DHCP, and DNS.
• Hands-on experience with Active Directory and Group Policy administration.
• Proficient knowledge of Windows Server 2022.
• Proven experience with PowerShell scripting to streamline processes.
• Familiarity with AWS across core infrastructure components (EC2, EFS, S3, load balancing, security groups, etc.).
• Strong analytical and problem-solving skills to tackle challenges head-on.
• Excellent communication abilities to interact effectively with stakeholders.

If you are ready to make an impact and work in an exciting insurance environment, we want to hear from you! Bring your expertise and enthusiasm to our team and help us drive success. Apply today to seize this opportunity!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Due to the high volume of applications, if you do not hear from us within 2-3 working days, please assume that your application has not been successful on this occasion.

Life on the team

An exciting opportunity has arisen to join our Cloud Team as a 3rd Line Support Engineer.
At Computacenter, we help leading organisations transform their IT infrastructure. As part of our dynamic Cloud Team, youll play a key role in delivering enterprise-level Azure services and ensuring our customers environments remain secure, stable, and high-performing.

Hatfield, Nottingham or Milton Keynes (full-time in office)

Must be SC Cleared, or willingness to undertake

What youll do

• Provide advanced support for Azure environments across compute, networking, storage, and native services.
• Troubleshoot and resolve complex cloud infrastructure issues.
• Monitor and optimise Azure platforms for performance, availability, and security.
• Lead cloud migration projects and implement automation using PowerShell.
• Collaborate with internal teams and customers to deliver service excellence.
• Participate in on-call support (additional compensation provided).

What youll bring

• Hands-on experience managing Azure environments across multiple subscriptions and regions.
• Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces
• Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager)
• Strong knowledge of Azure IaaS services, networking (VNets, NSGs, ExpressRoute), and storage.
• Familiarity with Azure Key Vault, Private Endpoints, AKS, and hybrid connectivity.
  Proficiency in PowerShell, Azure CLI, and automation scripting.
• Exposure to Azure DevOps and Terraform.
• Proactive mindset focused on improving efficiency by reducing manual effort through automation
• Ability to help drive continuous process improvements
• Excellent communication and stakeholder engagement skills.

Certifications

Required: Microsoft AZ-104 Azure Administrator
Desirable: Terraform Associate

Manchester/Hybrid (1 day on‑site every 2 weeks)
£37K - £65K

A Solution Architect is required for our client who are based in Manchester. The role is ideal for someone who thrives in a hands‑on architecture role where you can influence direction, work across Azure and on‑prem technologies, and deliver meaningful change.

You will be a technically strong and will lead the design and delivery of enterprise‑scale infrastructure solutions. You’ll work closely with architects, project managers, engineers, and stakeholders to turn high‑level ideas into robust, secure, scalable technical designs.

This role offers real variety: from cloud architecture to modern infrastructure, automation, security, integration, and strategic technical leadership. If you’re an Infrastructure Engineer or 3rd Line Engineer who’s already designing solutions in practice, this could be the perfect next step into a full Solution Architect role.

Responsibilities:

Designing and delivering end-to-end infrastructure solutions across hybrid Azure/on‑prem environments.

Acting as technical lead on major projects, working closely with delivery and engineering teams.

Producing high‑quality design documentation, including HLDs, LLDs, options papers, and architectures.

Presenting solutions to technical and non‑technical stakeholders.

Providing expertise across infrastructure, networking, virtualisation, Windows technologies, and cloud.

Enhancing automation using PowerShell, Python, Bicep, and GitHub.

Contributing to a culture of continuous improvement, inclusivity, and innovation.

Experience required:

Strong experience delivering infrastructure solutions in large, complex hybrid environments.

Expertise across core technologies such as VMware, Windows Server, AD, DNS, DHCP, SQL, networking, firewalls, and enterprise‑grade hardware.

Hands‑on experience building and deploying Azure solutions using infrastructure as code.

Excellent communication and documentation skills.

Strong analytical and problem‑solving abilities.

A collaborative mindset with the ability to build strong relationships across teams.

Desirable:
Microsoft certifications (Azure Architect, M365 Admin, DevOps), or industry credentials such as VMware, Cisco, Palo Alto, HPE

The role
Working as part of the Service Strategy and Design Team that provides broad technical coverage of Cloud Engineering and systems, products, and toolsets.

The post holder will specialise in high level Cloud focused technical expertise around Microsoft Azure and providing support and direction to NRWs systems in a Cloud First environment

This post is a lead role in directing strategic design which will deliver complex greenfield implementations, building upon existing deployments, and providing technical expertise to support tactical work with NRW Operational resolver teams.

This role will lead in translating NRWs digital strategy, recovery strategy, Knowledge and Information strategy, our future ways of working with partners such as PSBs and the customer strategy into a complete technical vision, with the appropriate standards and principles.

The post holder will engage with strategic technical partners (e.g. BJSS/CGI, Microsoft, ESRI), analysing their technical roadmaps for compatibility with NRW’s requirements and in turn, influence our internal roadmap appropriately.

This role is influential in the architectural design space and has a strong long-term focus. It requires the holder to remain technically competent and the ability to lead others through new and emerging technologies.

It will operate across all of the ITIL lifecycle phases, Strategy, Design, Transition, Operations and Continuous Service Improvement.

As an organisation we support flexible working. You will be contracted to either the Bangor, Cardiff or Aberystwyth office and a suitable hybrid working pattern will be agreed on appointment. You must be available to travel to other offices in Wales.

You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.

Interviews will take place through Microsoft Teams

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office.

Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants.

The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: https://www.gov.uk/skilled-worker-visa
What you will do

• Lead and be accountable for the implementation of solution designs, architecture, and strategic technical building blocks of NRW’s Microsoft services across Azure PaaS, IaaS and SaaS.
• Direct, oversee, co-ordinate and action Azure implementation and configuration work packages that are your own or others. Act as a technical advisor authority and as one of several escalation points for other lines of service, taking part in major incident management and mentoring where appropriate.
• Work closely with the Principal Architect, jointly owning, creating, and maintaining NRW ICT principles, blueprints, reference designs and artefacts.
• Engage with the Principal Architect and Senior members of ICT on strategic discussions which include technology and assist in the development of portfolio services in line with the principles set out in the TOM and the associated roadmap.
• Remain technically competent in rapidly emerging Cloud technologies, following closely the industries declared plans, product updates and advancements. Where possible ensure earliest possible identification, notification, and input into transition to new versions of services and products that are classed as ‘evergreen’.
• Be responsible and accountable for ensuring all implementations meet security best practices and policies, identifying areas of improvement or concern and working proactively with the Security Team to resolve.
• Work closely with NRW developers, PMs, BAs, support teams, stakeholders, and the business to ensure the quality of the solution in all stages of the system life cycle, supporting the foundation of an agile and efficient enterprise.
• Develop and maintain low level designs, supporting documentation knowledge bases and wikis.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method .Degree or equivalent experience in a technical ICT based discipline and extensive relevant experience such as background in cloud, development; application, integration and/or data development. Extensive Azure IaaS and PaaS solution management, tooling, automation, scripting, and implementation experience. Extensive Intune and Autopilot solution management and implementation experience. Extensive knowledge of the use and configuration of tools and languages associated with cloud platform development, such as Infrastructure as Code (e.g. Terraform, Bicep), source control (e.g. Git, Azure Devops), scripting (e.g. Powershell, Bash) and handling common file formats (e.g. YAML, JSON). Exposure to containerisation (e.g. Docker, Kubernetes) would be advantageous… Experience of leading and working with technical and expert staff, directly and indirectly, through professional and matrix structures. Strong analytic, visualisation and communication skills with the ability to translate business requirements using analysis methods and requirements gathering. Understanding and experience of the AGILE software development and ITIL support & service frameworks. Knowledge and skills that are both broad and deep and ability to work across complex heterogeneous systems and environments. Responsibility for remaining technically competent of emerging technologies.Welsh Language Level requirements:

Essential: A1 - Entry level

Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Benefits
This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.
Please keep reading
We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

Unless otherwise stated in the ‘Role’ section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.

We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.

You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time.

I am searching for a number of experienced C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are NOT remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, Devon, or you will be able to relocate to the area in order to be considered for the roles. In this role you will be responsible be: - Using Agile methodologies for the design, development and acceptance of software solutions. Working collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. You will perform critical assessments, challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. You will be responsible for requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. Creating production code and performing code reviews with the team, you will be equally comfortable working alone or in pairs or mob. Please note - experience of pair programming or mob programming is not required to be considered for the role but you MUST be open and prepared to work this way as TDD and pairing accounts for 85% of the day! You will comprehend and use established design patterns and best practices, taking responsibility and holding self to account for high quality and maximal efficiency of deliverables. You will be eager to learn and research solutions and share findings with others, playing an active, positive collaborative role with colleagues and customers. You will be utilising AI implementing software development using AI agentic to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. Please note, AI is used as a tool but not for coding purposes. Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability.To be a success in this role you require in-depth commercial experience in the following key areas: - Analysis and Design C# MVC .NET framework SOLID Principles A desire to work in a Pair Programming / Mob Programming environment. TSQL / SQL Test Automation TDD Refactoring Unit Testing / Mocking JavaScript frameworks such as React (or similar) Experience with using ORM (e.g. Entity Framework) Agile & Scrum development methodologies Able to present self verbally in a presentation or meeting situation. We are looking to speak with candidates who are good communicators, both verbal and written, candidates who can communicate with external stakeholders and internal team members, for example, during agile ceremonies. You will ideally be Educated to University standard with an IT-related degree. Any experience with BDD, DDD, PowerShell, Azure / AWS and using agentic AI environments, i.e. Cline, Copilot, Gemini, is highly desirable. The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React or similar, ORM, Entity Framework, Agile, Scrum. Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy

FT Recruitment is exclusively handling an opportunity for a skilled Automation Engineer to join our client. This role is based in Aberdeen and will be recruited on a hybrid basis, 3 days in the office and 2 days remote.

The successful candidate will be supporting managed service clients by driving automation, process improvements, and providing best practice guidance.

Our client is growing internationally and expanding its presence across all energy sectors. This is an exciting opportunity to develop your skills and grow your career within an exciting organisation where you can make a real impact on the future.

Key Responsibilities:

• Develop and maintain automation using PowerShell
• Create and enhance ITSM tool automations and API integrations
• Design and implement workflows and process automation
• Perform basic Windows and Linux administration
• Develop and deploy O365, Intune, and Azure automation solutions
• Troubleshoot and optimise automated systems

Candidates are required to have a solid understanding and experience of using PowerShell, or other automated tools, whilst being familiar with DevOps & C#. This role suits someone who is proactive and can identify automation opportunities.

Get in touch with Kris @ FT Recruitment for further details

Title: Applications Systems Engineer (Level 3)

Hours: 37.5 per week

Location: Site based 5 days per week at our Grangemouth HQ

Salary: Dependent on skills, qualifications and experience

Contract type: PAYE Agency (6-month initial contract)

ABOUT US

A truly global company, INEOS comprises of numerous businesses with sites in countries throughout the world. We also encompass a wide range of consumer brands and sports interests.

Grangemouth remains one of INEOS key sites in the UK and is home to world scale manufacturing plants offering a unique environment in which to grow your skills, knowledge and competencies within the petrochemical sector.

We are engineering a strong future for our site, based on a highly skilled, experienced workforce and a portfolio of essential products that underpin a sustainable, low carbon future for all. We are entrepreneurial. We love to find new ways of doing things. Whether thats through improving the energy efficiency of our plants, developing new ways of working or delivering on our net zero promises. And were proud to be doing this in Scotland.

We believe in offering our employees true autonomy and empowerment with a working environment that creates the opportunities for all of us to achieve our potential and to have a fulfilling professional career.

ABOUT OUR OPPORTUNITY

A highly skilled and experienced IT professional is required to join our team to provide technical expertise in supporting and maintaining business-critical applications across multiple INEOS businesses. The successful candidate will ensure application stability, security, and performance while driving continuous improvement to meet agreed Service Level Agreements and business objectives.

This role involves delivering end-to-end application lifecycle services, including design, implementation, maintenance, upgrades, and modifications, while safeguarding systems against cyber threats and ensuring compliance with digital security and legislative requirements.

As a senior member of the team, you will also play a key role in mentoring colleagues, managing incidents, and contributing to projects that enhance application reliability and business continuity.

Key accountabilities:

Implement and sustain IT applications systems and services to achieve business goals for availability, reliability, security, functionality and cost while meeting the growing needs for digital security and legislative compliance to meet Service Level Agreements (SLA).

Define / develop, test & implement both in-house developed & third-party applications to meet business defined requirements and ensuring they comply with best practice and group Cyber Security standards.

Regular review and prioritisation of incoming support issues to ensure resolution within a timely manner.

Actively assist in the management and resolution of any unplanned application outages.

To create & maintain IT Applications Team support documentation & technical standards procedures to ensure continuity of IT services.

To implement continuous service improvement initiatives as directed by IT Applications Team Lead.

To mentor and coach other members of the IT Applications Team promoting best practices and excellent customer service.

To participate in IT Applications Team projects ensuring that they are delivered on time, on budget and meet the stated business requirements.

Special features

Role involves participation in the IT Incident Management and Application Team out of hours on call rota.

ABOUT YOU
Required:

Bachelor or Master in a technical, business or IT discipline or equivalent experience

Extensive technical experience in an IT environment

A number of years experience working in a senior application support and maintenance role

Expertise in developing SharePoint solutions using the SharePoint Framework, with experience in Power Automate workflows, Azure Functions, and secure authentication via Azure AD. Skilled in supporting pipelines with Azure DevOps.

Self-starter, with strong team-working, influencing, communication and other interpersonal skills

A proactive mindset with a focus on service and customer impact

Performs consistently in time-sensitive and complex scenarios

Deep understanding of application system architecture, design, life cycle and deployment

Proven track record in creating, implementing & reviewing technical solutions for IT Applications and IT business systems

Proven experience with solving problems on a wide range of system issues

Desired:

Experience in the Oil and Gas sector

Coding skills using languages such as VBScript, VBA, JavaScript, PowerShell and MS-DOS

Working knowledge of one or more of ASP, .NET, Apex and MS Access

Working knowledge of web and application servers including Microsoft IIS, Oracle WebLogic, IBM WebSphere, Apache Tomcat, and JBoss

Experience with Snowflake and Azure cloud computing platform

Experience working with SQL for data querying, processing and performance tuning.

An understanding of networking to troubleshoot connectivity issues affecting application performance (DNS, proxy, SSL)

HOW TO APPLY

Application Process

Interested candidates should submit their CV via our website.

Pre-screen (If applicable)

Applicants with a successful CV may be invited to an online MS Teams or telephone call to further discuss the role, the organisation and your suitability.

Formal Interview

Successful applicants will then be invited to interview which will consist of behavioural and technical questions. For some roles the recruitment process may also include technical testing, behaviour questionnaires and/ or a delivering a presentation.

Provisional Offer

If you are selected as the preferred candidate you will receive a provisional offer which will be subject to a medical assessment and reference checks.Some roles may also require a criminality check.

If you would like to discuss any adjustments you may require throughout the recruitment and selection process please contact us directly.

As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application, assessment and on-boarding stages.

Life on the team An exciting opportunity has arisen to join our Cloud Team as a 3rd Line Support Engineer. At Computacenter, we help leading organisations transform their IT infrastructure. As part of our dynamic Cloud Team, youll play a key role in delivering enterprise-level Azure services and ensuring our customers environments remain secure, stable, and high-performing. Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness to undertake What youll do Provide advanced support for Azure environments across compute, networking, storage, and native services. Troubleshoot and resolve complex cloud infrastructure issues. Monitor and optimise Azure platforms for performance, availability, and security. Lead cloud migration projects and implement automation using PowerShell. Collaborate with internal teams and customers to deliver service excellence. Participate in on-call support (additional compensation provided). What youll bring Hands-on experience managing Azure environments across multiple subscriptions and regions. Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager) Strong knowledge of Azure IaaS services, networking (VNets, NSGs, ExpressRoute), and storage. Familiarity with Azure Key Vault, Private Endpoints, AKS, and hybrid connectivity. Proficiency in PowerShell, Azure CLI, and automation scripting. Exposure to Azure DevOps and Terraform. Proactive mindset focused on improving efficiency by reducing manual effort through automation Ability to help drive continuous process improvements Excellent communication and stakeholder engagement skills. Certifications Required: Microsoft AZ-104 Azure Administrator Desirable: Terraform Associate TPBN1_UKTJ

We are looking for a highly skilled Citrix Engineer to design, implement, manage, and support our Citrix environment. The ideal candidate will have extensive experience in Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and supporting technologies such as Active Directory, Azure, and FSLogix. You will play a key role in ensuring that users have a seamless, secure, and performant virtual desktop and application experience, while continuously improving and optimizing the Citrix platform to meet business needs.

The Roles Primary Responsibilities:

• Design, deploy, and maintain Citrix environments, including Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix ADC (NetScaler), and Citrix StoreFront.
• Administer and optimize Citrix environments for performance, reliability, and scalability.
• Manage user profiles and policies with Citrix Workspace Environment Management (WEM) and FSLogix.
• Monitor and troubleshoot Citrix infrastructure using Citrix Director, Citrix Studio, and other diagnostic tools.
• Implement and maintain security controls, including MFA, SSL certificates, and access policies.
• Collaborate with infrastructure teams (network, storage, cloud, and security) to ensure seamless integration and performance.
• Automate routine tasks using PowerShell or other scripting tools.
• Plan and execute upgrades, patches, and migrations (on-premises to Citrix Cloud or hybrid deployments).
• Document system configurations, standard procedures, and technical designs.
• Stay up to date with Citrix product updates, best practices, and new features.

Desirable Skills:

• 35+ years of experience in Citrix engineering and administration
• Strong understanding of Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and Citrix ADC (NetScaler).
• Experience with Active Directory, Group Policy, Azure Virtual Desktop (AVD), and Windows 10/11 multi-session.
• Familiarity with FSLogix, WEM and profile management
• Proficiency with PowerShell scripting and automation.
• Experience troubleshooting complex end-user computing environments.
• Citrix certifications (e.g., CCA-V, CCP-V, CCE-V).
• Experience with Microsoft Endpoint Manager (Intune), Azure, and M365 integration.
• Knowledge of VDI performance monitoring and capacity planning tools.
• Exposure to Zero Trust, security hardening, and multi-factor authentication in Citrix environments.
• Familiarity with ITIL processes and change management practices.

About you:

• UK national

• Location - Flexible, with occasional paid travel to Derby

• Security cleared to SC

• Confident in delivering high level updates, issues, and risk via conference calls (both internal and external to DXC)

• Experience collaborating with 3rd party vendors and customers.

• Natural problem solver.

• Experience collaborating with 3rd party vendors and customers.

About Our Vacancies

Would you describe yourself as a creative and ambitious individual who is always ready to take on the next challenge? If your answer is yes, you are going to fit right in with our team. We are looking for passionate, motivated, innovative team players with a thirst for learning and problem solving, who would like to be part of our vision in helping clients transform their business.

New business has resulted in significant growth. We are driving real transformation using modern delivery platforms. Our clients are embracing newer platforms such as Azure and Office365 moving towards managed cloud platforms, delivering solutions with DevOps and Agile methodologies to deliver workload in sprints. This allows us to utilise industry leading tools and methodologies to quickly deliver beneficial results.

About DXC

DXC Technology is the worlds leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The companys extensive partner alliance and independent status allows us to build strong vendor relationships.

I am searching for a number of experienced C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are NOT remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, Devon, or you will be able to relocate to the area in order to be considered for the roles. In this role you will be responsible be: - * Using Agile methodologies for the design, development and acceptance of software solutions. * Working collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. * You will perform critical assessments, challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. * You will be responsible for requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. * Creating production code and performing code reviews with the team, you will be equally comfortable working alone or in pairs or mob. Please note - experience of pair programming or mob programming is not required to be considered for the role but you MUST be open and prepared to work this way as TDD and pairing accounts for 85% of the day! * You will comprehend and use established design patterns and best practices, taking responsibility and holding self to account for high quality and maximal efficiency of deliverables. * You will be eager to learn and research solutions and share findings with others, playing an active, positive collaborative role with colleagues and customers. * You will be utilising AI implementing software development using AI agentic to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. Please note, AI is used as a tool but not for coding purposes. * Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability. To be a success in this role you require in-depth commercial experience in the following key areas: - * Analysis and Design * C# * MVC * .NET framework * SOLID Principles * A desire to work in a Pair Programming / Mob Programming environment. * TSQL / SQL * Test Automation * TDD * Refactoring * Unit Testing / Mocking * JavaScript frameworks such as React (or similar) * Experience with using ORM (e.g. Entity Framework) * Agile & Scrum development methodologies * Able to present self verbally in a presentation or meeting situation. We are looking to speak with candidates who are good communicators, both verbal and written, candidates who can communicate with external stakeholders and internal team members, for example, during agile ceremonies. You will ideally be Educated to University standard with an IT-related degree. Any experience with BDD, DDD, PowerShell, Azure / AWS and using agentic AI environments, i.e. Cline, Copilot, Gemini, is highly desirable. The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React or similar, ORM, Entity Framework, Agile, Scrum. Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract.

This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line.

This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background.

Hourly Rate: £45ph - £85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter.

Contract Duration: 6 Months initially and long-term thereafter.

Shift pattern:

28 day Cycle
Sat to Tue - Earlies (Apply online only)
Wed to Sun - Off
Mon to Fri - Lates (Apply online only)
Sat to Tue Off
Wed to Sun - Nights (Apply online only)

(The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates)

28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week

Initially may not be expected to do nights until team grows.

SOC Threat Detection Analyst Job Description:

An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC.

Responsibilities:

To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems).
It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies.

The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff.

The SOC Analyst key responsibilities are:
Effective Tier 1 to 2 alert triage of security events
Monitoring of Cyber Security tools
Monitoring the SOC email notification mailboxes
Assists with the maintenance of Security technologies
Assisting the SOC Solutions Lead with project activity
Assist proactive threat hunting in collaboration with the CTI function
Assist IR in HR and InfoSec related investigations
Ensure the timely triage and remediation of any incident or request tickets raised to the SOC
Participate in the activity of adding/removing URLs from the AcceptList and BlockList
Attend routine security meetings
Conduct activities in line with SOC Maturity and continuous improvement
Skillset/experience required (Baseline):

A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications.
Knowledge of IT Security standard methodologies.
Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S.
Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools.
Hands on experience with IDS/IPS technologies and threat hunting activities.
Strong analytical experience and mind-set.
Experience within Defensive Cyber-attack methodologies and frameworks.
Understanding of Malware capabilities, attack vectors, propagation and impact.
Good communication skills liaising with the business and suppliers.
Desirable Skillset/experience (Senior grade):

Root cause analysis and leading T2 incident investigations
Process / Playbook / Runbook development
Working knowledge of detection engineering, false positive improvements
Capability to tune SIEM rules or create custom detections
Scripted automation experience e.g. Python, SOAR, PowerShell
Threat modelling and Hunting methodologies

Are you ready to take your career to the next level?

We’re looking for an enthusiastic IT Infrastructure Engineer to join our client s dynamic team in Renfrewshire. This full-time role offers you the opportunity to work in a thriving environment where your technical skills will make a real impact.

If you are passionate about infrastructure systems and excited to contribute to innovative projects, keep reading!

What you will get in your new role

• Salary between £45,000 and £50,000 per annum
• Standard working hours: Monday to Friday
• Opportunities for professional development and career growth
• A supportive and inclusive team environment
• Employee benefits and perks

Responsibilities in your new role as IT Infrastructure Engineer
As the IT Infrastructure Engineer, you will manage, maintain and support core infrastructure systems, encompassing both Linux and Windows environments. You will take charge of administering and optimising Active Directory, group policies, and identity management workflows. You’ll lead the way in endpoint management, ensuring secure deployment, configuration, patching, and lifecycle maintenance. Supporting on-premise systems to ensure reliability and operational continuity will be a key focus.

Additionally, you will develop and troubleshoot automation and administration scripts using PowerShell, while flexibly responding to a diverse range of operational and project-based tasks. As part of your role, you will contribute to the planning and execution of future IT infrastructure projects and improvements, working independently and collaboratively within a team.

Your personality, experience and qualifications
We’re looking for someone with strong experience in both Linux and Windows server/desktop systems. You should have a solid understanding of Active Directory, networking fundamentals, and best practices in endpoint management. Experience in supporting and troubleshooting on-premise infrastructure and services is essential. You will need to demonstrate proficiency in PowerShell scripting and a strong capability for automation.

As a self-motivated and adaptable individual, you should be comfortable taking ownership of tasks and thriving in a fast-paced, evolving environment, with a keen interest in contributing to long-term IT strategy and innovation.

Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West.

Job Title: Service Desk Analyst
Job Type: Permanent; Full Time
Salary: £25,000 - £30,000
Location: Exeter

About the Service Desk Analyst role:
Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines.

Key responsibilities of the Service Desk Analyst:

• Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools
• Diagnose and resolve common desktop, laptop, printer and basic networking issues
• Set up and configure new user accounts, devices and applications
• Assist with routine maintenance tasks, patching and monitoring
• Escalate more complex issues to senior engineers where appropriate
• Support small project tasks under the guidance of more senior team members
• Accurately document work, updates and solutions in our service desk system

Requirements of the Service Desk Analyst:

• Motivated team player with high standards of customer service
• Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure.
• Methodical and able to approach complex problems logically
• Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team
• Aptitude for continuous learning and development, including self-directed study when appropriate
• You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner
• Your own car and a clean driving licence would be advantageous (costs will be reimbursed)
• Degree-level or higher qualification in BSc Cyber Security, BSc Computer
  Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable
• Any relevant industry certifications

Must be able to demonstrate some of the following:

• Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS
• Understanding of network topologies including wired / wireless, switching, security and VLANs.
• Implementation of networking upgrades desirable
• Experience of basic security hardening and penetration testing would be advantageous
• Experience of conducting audits e.g. asset management, cyber security etc.
• Experience with PowerShell for administration and automation
• Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage
• Office 365 Administration. Office 365 migration experience desirable
• Azure Administration and migration experience
• Experience of server and workstation hardware builds, fault diagnosis and problem resolution
• Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring
• Familiarity with patch management, configuration management and MDM solutions desirable
• Experience of the managed deployment of client applications and application migration
• Experience with SQL Server and SQL database administration and upgrades would be advantageous
• Familiarity with supporting all common end user software including Microsoft Office
• Experience of technical writing, documenting solutions or writing / designing training materials
• Experience with other scripting and programming languages e.g. Python, Go, Swift etc.

Benefits of the Service Desk Analyst:

• Paid holidays + Bank Holidays
• Opportunities to progress

Our client, based in Tamworth, is seeking an experienced Network Systems Engineer with strong expertise in virtualisation and a proven track record across Microsoft technologies, including Windows Server, Active Directory, Azure, and Exchange Online/O365. The ideal candidate will also bring hands-on knowledge of Dell/EMC SANs, SonicWall, and network monitoring and configuration. This role involves managing the day-to-day administration, support, and troubleshooting of complex network environments, while also leading on software installations, upgrades, and issue resolution both remotely and on-site. A strong background in cloud-based solutions, virtualisation technologies, and collaboration with technical teams will be key to success in this position.

As a Network Systems Engineer, you will need to have/be:

• Extensive experience designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN.
• MCSE and CCNA certified.
• Expert in IT security protocols, with a proven track record in deploying cybersecurity measures and maintaining robust network defence strategies.
• Strong understanding of IT security compliance, risk management, and adherence to global cybersecurity regulations.
• Proven project management experience, with the ability to lead technical initiatives.
• Hands-on experience with Active Directory, disaster recovery (DR), and business continuity planning (BCP).
• In-depth knowledge of network and data centre environments.
• Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions.
• Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences.
• Strong organizational, analytical, troubleshooting, and decision-making abilities.
• Self-motivated, able to work independently, manage time effectively, and adapt to competing work demands.
• Knowledge of GDPR and data protection requirements.
• Willingness to work flexible hours and travel as needed for installations or upgrades.

Desirable Skills and Experience:

• Additional security certifications.
• Database administration experience (MS SQL, MySQL).

Details:

• Salary: 35, 000 - 45, 000
• Working Hours: Full time Monday - Friday
• Location: Tamworth (on site full time)
• Duration: Permanent

Role of Network Systems Engineer:

• Configure, manage, and maintain Microsoft Windows domains and Hyper-V virtualisation environments.
• Develop and update Standard Operating Procedures for Windows virtualisation, Active Directory, and Windows Server administration.
• Diagnose and resolve complex issues across virtualisation environments, including Microsoft and Linux operating systems.
• Evaluate products and upgrades, overseeing and implementing system upgrade strategies.
• Maintain Dell server environments across multiple locations.
• Provide 3rd-level support to Helpdesk engineers, offering guidance and technical escalation.
• Lead the design, implementation, and maintenance of complex IT solutions, coordinating with technical teams as needed.
• Develop and analyse system standards, thresholds, and recommendations to optimise performance.
• Conduct capacity planning reviews and approve plans formulated by junior team members.
• Establish strategies to manage the deployment of support packages and system patches.
• Monitor server backups, network uptime, and provide recommendations for improvements.
• Liaise with 3rd-party vendors for support, procurement, and technical collaboration.
• Coordinate proposals and work estimates for system administration projects alongside business development teams.
• Design and enforce secure systems, network policies, and procedures, providing technical guidance to the team.

Benefits of working as a Network Systems Engineer:

• 23 days annual leave + bank holidays
• Option to purchase up to 5 extra days annual leave
• Health Cashback Plan
• Pension Scheme
• Life Assurance
• Free Parking

Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You’ll lead a team of skilled IT individuals, fostering a collaborative and service focused culture.

From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation.

As a Group IT Infrastructure Manager, you will need to have/be:

Networking

• Strong network admin, installation, and troubleshooting skills (CCNA level).
• Experience with Cisco, Fortinet, Ruckus; performance and security focused.
• Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design.

Hardware & Infrastructure

• Good understanding of hardware, cabling, wireless tech, and IT security basics.
• Experience with rack servers, RAID, SAN/NAS storage.
• Competent with monitoring tools (SolarWinds, Nagios, PRTG).

Microsoft Technologies

• Strong Windows Server (Apply online only , AD, Group Policy, and systems admin.
• Working knowledge of Exchange Online.
• Experience with Azure AD and hybrid identity.
• Familiar with Intune and JAMF for device management.
• Solid Office 365 and Windows 10/11 admin skills.

Virtualisation & Cloud

• Skilled in Hyper-V and VMware (resource management, backups, failover).
• Exposure to Azure, AWS, GCP for migrations and optimisation.

Communication Systems

• Experience with enterprise VoIP systems.
• Knowledge of IP CCTV setup, storage, and network integration.

Backup & DR

• Proficient with Veeam for backup/replication.
• Experience in DR planning, failover, and resilience testing.

Security & Compliance

• Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection).
• Understanding of ISO 27001 and GDPR; audit support experience.
• Familiar with SIEM tools (Splunk, Sentinel).

Operating Systems & Automation

• Working knowledge of Linux (Ubuntu, CentOS).
• Scripting with PowerShell, Bash, Python.
• Familiar with ITSM platforms (ServiceNow, Freshservice).

Soft Skills

• Strong analytical and problem-solving ability.
• Excellent communicator across technical/non-technical teams.
• Highly organised with good multitasking skills.
• Leadership experience driving team performance and improvement.

Certifications

• Essential: MCSE, ITIL, CCNA (or equivalent)
• Desirable: CISSP / Security+, ISO 27001, PRINCE2

Details:

• Salary: 65, 000 - 70, 000
• Working Hours: Full time Monday - Friday
• Location: Tamworth (on site full time)
• Duration: Permanent

Role of Group IT Infrastructure Manager:

• Visible, approachable leader across all sites.
• Partner with departments to deliver proactive, value-driven IT solutions.
• Provide IT input in management meetings to support strategic decisions.
• Support wider teams during peak periods to maintain smooth operations.
• Oversee daily IT operations across servers, applications, and networks.
• Manage installation, upgrades, and maintenance of hardware/software.
• Lead procurement and lifecycle management of IT equipment.
• Ensure system performance through testing, monitoring, and improvement.
• Manage and optimise WAN infrastructure across all sites.
• Maintain strong security controls to protect systems and data.
• Proactively identify and resolve vulnerabilities through updates and patches.
• Maintain robust disaster recovery and backup strategies.
• Assess technology risks and implement mitigation measures.
• Test and refine DR and continuity plans to ensure resilience.
• Lead major infrastructure projects, upgrades, and migrations.
• Work with MIS to align infrastructure and system development.
• Create project plans, manage resources, and deliver on time and budget.
• Manage the IT budget and track expenditure.
• Build strong vendor relationships, negotiate contracts, and ensure SLAs are met.
• Lead and develop 3rd Line Engineers and Helpdesk teams.
• Oversee Helpdesk performance and ensure timely issue resolution.
• Foster a collaborative, customer-focused, and continuously improving culture.
• Stay updated on new technologies and recommend improvements.
• Drive continuous improvement across infrastructure and service delivery.
• Align IT services and projects with long-term organisational goals.
• Strong analytical thinker with excellent problem-solving skills.
• Willing to work evenings/weekends/public holidays when required.

Benefits of working as a Group IT Infrastructure Manager:

• 23 days annual leave + bank holidays
• Option to purchase up to 5 extra days annual leave
• Health Cashback Plan
• Pension Scheme
• Life Assurance
• Free Parking

Bognor Regis / Chichester, PO20 (flexible / hybrid working options)
Salary: £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more

Our client is an extremely well-established IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team.

This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience.

The 2nd Line Support Technician Role

• Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated
• Partaking in IT projects includes upgrades and rollouts for new hardware and software
• Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure
• Providing clear, professional communication to clients and internal teams
• Occasional on-site support and project assistance (full driving licence required) company van provided
• Working closely with senior engineers and cloud/infrastructure teams on complex issues

About You:

• Proven experience in a 2nd Line IT Support role - bonus if it s within an MSP / IT Support Services business
• IT certifications are preferred but support and payment for certs is offered
• Strong Microsoft 365 and Windows Server/AD troubleshooting skills
• Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules.
• Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity.
• Customer-focused, calm under pressure, and highly organised
• Full UK driving licence (for client site visits when required)

This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide.

Sound interesting and something you would love to be part of? Apply today!

Integral Recruitment is acting as an employment agency in regard to this advertisement.

At T V S D we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T V S D.

We are looking for an IoT/IIoT cybersecurity engineer, in a hybrid home and laboratory position, headquartered in the UK to strengthen our IOT cybersecurity team. Your primary objective will be to deliver cybersecurity assessment and certification evaluation of products and components. Examples of the tasks, include, but are not limited to; assessment to latest cybersecurity standards, penetration testing (IoT and WebApp), threat modelling, firmware investigation, code analysis etc.

This service will be provided to external clients, who will predominantly be manufacturers of wired and wireless IoT/IIoT devices. You will be part of a dynamic, professional global team whose core values include operating with integrity, being solutions orientated and being committed to building and sustaining long-term relationships with our customers.

You will regularly engage with customers and attend to customer requirements and, using your technical expertise, you will contribute to the development and scaling of a robust product certification framework. Your role will include testing products as well as contributing to the development of an evolving and dynamic cyber assessment service.

Main Duties & Responsibilities:

• Perform assessments to the latest cybersecurity regulations, standards and guidelines
• Perform security reviews and testing of IOT hardware devices, including application design, embedded software, web applications, web services and mobile applications to bespoke test programs and the latest regulatory cybersecurity requirements
• Hardware penetration testing
• Skilled in the use of the appropriate software tools used in assessments and penetration
• Engage with customers, understand their products and assessment requirements, and define bespoke test programs based upon our customer needs
• Actively contribute to the development of the TUV SUD security program with a focus on IIoT/IoT devices.
• Participate and contribute on global cybersecurity regulatory standards committees
• Provide training to customers on the interpretation of regulatory standards and best practice
• Fluent written and spoken English (other language skills would be desirable).

Essential Criteria:

• Relevant Cybersecurity qualification, preferably a cybersecurity degree (BSc/MSc/PhD) or equivalent cybersecurity qualification
• Experience in a penetration testing (SW/HW) or similar offensive security
• A commitment to customer service excellence.
• Strong analytical skills and efficient problem solving.
• Ability to work unsupervised, under pressure and meet deadlines.
• Creative with strong commitment to quality and excellence.

Desirable Criteria:

• Assessment experience to EN (Apply online only), EN 18031-x series of standards, NIST 8259, NIST CSF, etc
• Additional cybersecurity credentials such as OWASP, OSCP, CISSP etc
• Knowledge of security architecture design and applying regulatory guidance on cybersecurity assessment methodologies for risk management.
• Practical knowledge with the development and implementation of electronic, network, or data security related controls (encryption, digital signatures, secure boot, access control, password management).
• Understanding how to implement security activities such as vulnerability and patch management, threat intelligence etc.
• Hands-on practical knowledge with reverse engineering and/or vulnerability testing tools and techniques.
• Experience in common scripting languages such as Python, Ruby, LUA, Powershell or BASH and at least one development language e.g. Java, C, C# or similar would benefit the role.
• Experience in product development and testing.

Further Information:

T V S D in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance.

At T V S D, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with T V S D Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of T V S D. Click here to find out more about Diversity at T V S D.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky’s Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders.

What You’ll Do

• Design, develop, and implement IAM solutions using One Identity Manager.
• Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance.
• Develop custom scripts and processes to extend the functionality of One Identity Manager.
• Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems.
• Perform IAM solution testing, troubleshooting, and issue resolution.
• Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout.
• Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner.
• Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation.
• Participate in the development and delivery of client training programs and technical documentation as required.
• Have an identity first approach with a sound understanding of the concept of least privileged.
• Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities.
• Work with auditors to and supply evidence as required.
• Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.)
• Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations.
• Mentoring and support for other members of the Team.

What You’ll Bring

• Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field.
• Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect.
• Expertise in cross platform scripting (TSQL, Powershell, bash etc )
• On premise and cloud directory services (LDAP, Azure AD, GSuite etc.)
• Be a subject matter expert on both legacy and modern authentication protocols.
• Have excellent security awareness including standards e.g., IS027001, NIST and CIS.
• Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures.
• Have a good understanding of Access Controls and Identity Lifecycle management.
• Have excellent communication and organisational skills.

Team overview

Cyber Security

Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House, Scotland

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis.

Osterle y, London

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Brick Lane, London

Brick Lane is in the heart of the East End of London. It’s part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.