Service Now/Atlassian Product Owner

This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.

Role Purpose:

As the Atlassian & ServiceNow Product Owner, you are the strategic and operational owner of the organisation’s Jira, Confluence, and ServiceNow platforms. You define the vision, roadmap, and daily management of both toolsets, ensuring they are aligned with business goals, consistently adopted across teams, and configured to support high-quality, insightful delivery and ITSM excellence.

This role bridges product ownership (what the platforms should do and why) with administration (how they are configured and run). You work closely with Technology, PMO, Transformation, COO teams, and business stakeholders to translate requirements into practical, scalable solutions that reinforce standard ways of working, maintain data integrity, and provide clear, actionable insight into work and delivery.

Key Accountabilities & Responsibilities:

Product Ownership & Strategy

• Define the product vision for Atlassian and ServiceNow platforms aligned with organisational goals

• Maintain a full, strategic roadmap covering enhancements, integrations, and platform evolution

• Prioritise outcomes, epics, and features that maximise value while balancing feasibility and risk

• Make informed decisions on product direction, adoption priorities, and technical trade-offs

Backlog Management & Change Delivery

• Own, refine, and prioritise the Jira backlog across features, improvements, and fixes

• Review configuration change requests, approving or rejecting based on value, standards, and impact

• Coordinate delivery of changes with administrators, engineers, third parties, and vendors

Stakeholder Engagement & Requirements

• Build strong relationships across PMO, Transformation, COO teams, and business stakeholders

• Facilitate workshops to gather requirements, understand pain points, and align Jira to business processes

• Communicate upcoming changes, new capabilities, and best-practice guidance clearly and proactively

Design, Configuration & Standards

• Design intuitive, consistent solutions across Jira, Confluence, and ServiceNow

• Define and enforce usage standards, including issue types, workflows, fields, and naming conventions

• Configure and maintain projects, boards, screens, schemes, workflows, and permissions in line with governance

Training, Support & Adoption

• Provide expert guidance on Jira usage, workflows, and best practices

• Maintain user guides, FAQs, and enablement resources

Insights, Reporting & Data Quality

• Define KPIs for Jira adoption, value, and platform health

• Create dashboards and reporting that provide actionable insights into flow, throughput, and delivery

Testing, Governance & Compliance

• Translate business requirements into configuration needs and test scenarios

• Coordinate and perform UAT, ensuring changes meet acceptance criteria

• Maintain governance for Jira configuration, change requests, and approval processes

• Ensure Jira usage aligns with organisational policies and regulatory requirements

Ecosystem Management

• Ensure platform stability, performance, integrations, and licensing are effectively managed

• Provide product requirements to inform technical decisions relating to infrastructure or integrations

Key Skills, Experience & Knowledge:

• Atlassian certifications (e.g. ACP-100, ACP-120, ACP-620)

• Proven experience administering Atlassian and ServiceNow products in a medium or large organisation

• Strong understanding of Agile, Scrum, and Kanban methodologies

• Knowledge of ITSM best practices and modern delivery frameworks

• Hands-on experience configuring workflows, issue types, schemes, permissions, dashboards, and automation

• Strong stakeholder management and requirements-gathering skills

• Ability to balance team-level flexibility with enterprise-wide governance and standardisation

• Experience with Atlassian Cloud migrations or large-scale Jira implementations

• Experience with automation, scripting, or REST APIs (preferred)

What we offer in return?

• A collaborative and fast paced work environment
• Health care cash plan
• Opportunity for a yearly bonus scheme
• 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
• Life Assurance 4x annual salary
• Vibrant, modern offices

About the business:

Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.

Location: Melton (Hybrid)

Working Hours: 09:00 17:30

Salary: up to £45,000 depending upon experience

The purpose of this role is to understand and solve complex business problems and challenges through the design and development of software applications, services and components; ensuring high performance, reliability, and security. This role will contribute directly towards exciting technology opportunities in the public health sector; specifically in general practice.

Responsibilities

Design and development

• Contribute towards the design, develop, and implement high-performance, scalable, and maintainable applications and services
• Develop APIs and other web services
• Work with databases (relational and NoSQL) to implement data models
• Contribute towards all phases of the software development lifecycle, from design and development through to testing, deployment and monitoring & alerting

Technical Leadership

• Coach and guide other members of the team
• Conduct code reviews and provide constructive feedback
• Promote software engineering best practices and principles
• Participate in architectural and design discussions
• Stay abreast of the latest technologies and industry trends

Problem-Solving

• Diagnose and troubleshoot complex technical issues
• Identify and contribute towards solutions designed to improve service or component security, performance, scalability, and reliability

Collaboration

• Work closely with frontend engineers, product managers, and other stakeholders
• Share ideas and prompt continuous improvement across the team

Quality Assurance & Compliance

• Write unit tests and integration tests to ensure code quality
• Participate in code reviews and ensure adherence to coding standards
• Comply with the companys Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures

Skills required

Essential

• Knowledge of the product development lifecycle
• Working experience with modern PHP including frameworks (e.g. Laravel)
• Working experience with modern frontend frameworks/libraries (e.g. React)
• Source control (e.g. GitLab)
• Working experience with structured and unstructured databases (e.g. MySQL)
• Experience with Message Queues (RabbitMQ) & event driven architecture
• Strong knowledge of software design patterns and object-oriented design principles
• Working experience of unit test frameworks and test automation

Desired

• Strong expertise in Agile methodologies (e.g. Scrum / Kanban)
• DevOps tooling
• Node.js
• Healthcare industry experience (NHS)
• VOIP call handling

Benefits

• 25 Days Holiday plus an additional day for your birthday/equivalent
• Cycle to Work Scheme
• Winter Flu Jabs
• Free On-Site Parking
• Learning and development budget with Professional Qualification Support
• £1,000 employee referral bonus
• Social benefits (paid social events)
• Buy Holiday Scheme
• Employee Assistance Program
• Discount on Health Insurance
• Annual Salary Review
• Enhanced Company Sick Pay
• Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
• SCG mobile benefit

SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process

Senior Product Manager Personalisation & AI

Hybrid 1 - 2 days per week onsite in central London

Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We re looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment.

This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance.

Key responsibilities

• Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience.
• Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy.
• Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes.
• Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel.
• Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities.
• Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data.

About You

• Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments.
• Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms.
• Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning.
• Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility.
• Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale.
• Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions.
• Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack.

What Success Looks Like

• A thriving, motivated team delivering impactful personalisation experiences.
• A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes.
• Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement.

Experience & Qualifications

• Demonstrable expertise in product management experience in digital or eCommerce environments.
• Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors.
• Demonstrable ability to lead complex initiatives from concept to execution.

If you re ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers experiences, we want to hear from you.

Senior Product Manager - Digital Consultancy

We are partnering with a growing digital consultancy that helps organisations deliver meaningful digital transformation through user-centred design, data-driven decision making and modern engineering practices.

This organisation works closely with public and private sector clients to solve complex problems, improve services and deliver measurable outcomes. Their teams operate in truly agile environments, combining strategy, product thinking and delivery expertise to build services that work in the real world.

They are now looking to hire Senior Product Managers to join their expanding consulting practice.

The Role:

As a Senior Product Manager, you will play a key role in translating client goals into successful digital products and services. Youll shape product vision, define roadmaps and lead multidisciplinary teams through discovery, delivery and continuous improvement.

This is a senior consulting position where you will influence stakeholders, mentor teams and champion user-centred approaches across engagements.

Key Responsibilities:

• Define and communicate clear product visions aligned to client objectives
• Develop and manage product roadmaps and prioritised backlogs
• Lead multidisciplinary delivery teams in agile environments
• Engage senior stakeholders to build alignment and secure buy-in
• Support teams by removing blockers and protecting delivery focus
• Translate complex business needs into actionable product outcomes
• Facilitate workshops, collaboration sessions and decision-making forums
• Advocate for user-centred design and evidence-based product decisions
• Coach colleagues and clients to strengthen product capability

About You:

• Lead and motivate specialist teams toward shared outcomes
• Use data and evidence to drive product decisions
• Build consensus across diverse stakeholder groups
• Make confident decisions when alignment cannot be reached
• Balance user needs with constraints such as policy, risk and security
• Work effectively across delivery frameworks such as Scrum or Kanban
• Communicate clearly with technical and non-technical audiences
• Facilitate engaging workshops both remotely and in person
• Mentor others and build lasting product capability within teams

Due to the consulting nature of the role, occasional travel to client sites or offices may be required depending on project needs.

Whats on Offer:

• Competitive salary package
• Contributory pension scheme
• 25 days annual leave plus public holidays
• Flexible benefits options including health cover and additional leave
• Life assurance and critical illness cover
• Cycle to work and electric vehicle schemes
• Season ticket loan options
• Wellbeing and financial support programmes
• Volunteer days and community initiatives
• Access to employee discounts platform

Ok I’m In What’s Next?
Please apply with your latest CV

Location: Somerset Energy & Innovation Centre - HYBRID (3x days office attendance AND 2x days remote working)
Status: Contract - INSIDE IR 35
Duration: Current approval until 31dec26 (renewable)
Reports to: Project Manager and Continuous Improvement Lead

Morson are working on behalf of a major player in the Energy sector who have a current CONTRACT requirement for an NCR Quality Engineer (Quality/IT related), to provide their Project team with SWITCH platform functionality, implementation and general support. This role is quality management related and will require the incumbent to have some understanding/background in this discipline. It’s a great opportunity for a tech savvy, switched-on (!) candidate to reinforce and consolidate their experience to date; whilst acquiring invaluable experience on Europe’s largest energy infrastructure Project.

Job Purpose / Overview

• The role of the SWITCH NCR Quality Engineer (QE) is to provide first line support to the Project Quality team and Responsible Designer (RD) to ensure SWITCH associated NCR processes meet business requirements and quality standards.
• They play a crucial role ensuring NCRs within SWITCH are managed in accordance with regulatory compliance.
• They will provide proactive support to business stakeholders to manage SWITCH NCR users’ requirements and expectations:

o Tool Improvements, lead and manage both reactive and proactive improvement initiatives for SWITCH and PowerBI tools, collaborating with stakeholders to identify and implement meaningful enhancements.
o SWITCH technical functionality implementation / drops (managed via Jira Kanban), coordinate and deliver scheduled Accenture improvement releases, maintaining visibility of progress through Jira Kanban boards and ensuring timely resolution of items.
o They are responsible for pre and post-implementation testing to identify defects to be reported for resolution prior to release or re-release respectively.
o Documentation Maintenance, take ownership, maintain and make available to all users a suite of SWITCH NCR guidance material, ensuring content is clear, accurate, and aligned with the latest tool development and process changes.
o eNZO SWITCH NCR Page Management, oversee updates and structural improvements to the SWITCH NCR eNZO page, maintaining its usability as a go-to resource for all SWITCH NCR stakeholders.
o PowerBI Reporting, support the development, refinement and maintenance of SWITCH NCR PowerBI dashboards to support data-driven decision-making, improving performance and usability.
o SWITCH NCR mailbox management, the management of BAU onboarding requests.

Typical Accountabilities (not limited to)

• Support the onboarding of SWITCH NCR users within Quality and RD
• Champion and promote best practice SWITCH NCR management across the HPC project
• Proactively support SWITCH NCR users to resolve myIT requests for NCRs via the SWITCH Accenture team
• Provide guidance and tool testing support to the SWITCH Accenture team for all SWITCH NCR related JIRA tickets
• Support the use of Project Intelligence and PowerBI to monitor key SWITCH NCR metrics and performance for both internal and external users
• Mailbox management of the SWITCH NCR Mailbox - Triage, escalate or respond to all correspondence
• Manage and update a suite of SWITCH NCR guidance material
• Provide support to the Quality PMO to maintain and develop all SWITCH NCR PowerBI reports

Knowledge, Skills, Qualifications & Experience
Knowledge & Skills

• Background or understanding of Quality Management, including best practice for deployment by large, complex and contract-led organisations
• Experience in ensuring compliance with international standards such as ISO 9001 or ISO 19443 (highly desirable)
• Strong organisational skills and attention to detail
• A proactive approach to problem-solving and continuous improvement
• The ability to influence and to provide constructive challenge which is accepted by others
• The ability to build effective relationships with internal and external stakeholders
• Confident and articulate communicator, able to build effective relationships with internal and external stakeholders, able to speak and present material to a large audience
• A team player who recognises how their position impacts and influences others
• Pro-active and flexible, being prepared to plan and work on own initiative
• Excellent IT skills - MS Office (Excel, Word and PowerPoint)
• Ability to work effectively and consistently with Office 365 SharePoint and Teams collaboration platforms

Desirable

• Familiarity with PowerBI (or similar reporting platforms)
• Comfortable using JIRA, Confluence, and other Atlassian tools
• Understanding of a regulated nuclear site environment

Job Title: NCR SWITCH Quality Engineer

Pay: PAYE £189.57 or Umbrella £269.59

Location: Somerset Energy Innovation Centre,Somerset

Job ID: 1747

Job Purpose / Overview

The role of the SWITCH NCR Quality Engineer (QE) is to provide first line support to the HPC Quality team and Responsible Designer (RD) to ensure SWITCH associated NCR processes meet HPC business requirements and quality standards. They play a crucial role ensuring NCRs within SWITCH are managed in accordance with regulatory compliance.

A SWITCH NCR QE is to ensure they provide proactive support to HPC business and stakeholders to manage SWITCH NCR users’ requirements and expectations:

• Tool Improvements, lead and manage both reactive and proactive improvement initiatives for SWITCH and PowerBI tools, collaborating with stakeholders to identify and implement meaningful enhancements.
• SWITCH technical functionality implementation / drops (managed via Jira Kanban), coordinate and deliver scheduled Accenture improvement releases, maintaining visibility of progress through Jira Kanban boards and ensuring timely resolution of items. They are responsible for pre and post-implementation testing to identify defects to be reported for resolution prior to release or re-release respectively.
• Documentation Maintenance, take ownership, maintain and make available to all users a suite of SWITCH NCR guidance material, ensuring content is clear, accurate, and aligned with the latest tool development and process changes.
• eNZO SWITCH NCR Page Management, oversee updates and structural improvements to the SWITCH NCR eNZO page, maintaining its usability as a go-to resource for all SWITCH NCR stakeholders.
• PowerBI Reporting, support the development, refinement and maintenance of SWITCH NCR PowerBI dashboards to support data-driven decision-making, improving performance and usability.
• SWITCH NCR mailbox management, the management of BAU onboarding requests.

The SWITCH NCR QE role has both internal and external aspects with requirements to interface with stakeholders from HPC Quality team, RD and, when required, our suppliers. They will be directly involved in investigating potential SWITCH NCR issues, to either lead or support their resolution. They will also ensure that project quality is delivered consistently and in compliance with HPC Quality arrangements.

Principal Accountabilities

General

• Support the onboarding of SWITCH NCR users within Quality and RD
• Champion and promote best practice SWITCH NCR management across the HPC project
• Proactively support SWITCH NCR users to resolve myIT requests for NCRs via the SWITCH Accenture team
• Provide guidance and tool testing support to the SWITCH Accenture team for all SWITCH NCR related JIRA tickets
• Support the use of Project Intelligence and PowerBI to monitor key SWITCH NCR metrics and performance for both internal and external users
• Mailbox management of the SWITCH NCR Mailbox - Triage, escalate or respond to all correspondence
• Support the Manufacturing and Site NCR Facilitator teams to close SWITCH NCR myIT Tickets raised by SWITCH NCR users for the HPC project
• Manage and update a suite of SWITCH NCR guidance material
• Maintenance of HPC eNZO SWITCH NCR pages
• Provide support to the Quality PMO to maintain and develop all SWITCH NCR PowerBI reports
• Lead or support the closure of SWITCH NCR related Insight actions
• Share targeted communications and ‘Lunch & Learns’ for all SWITCH NCR related updates
• Complete all required mandatory and specific to role training

Primary accountability

• Provide first line SWITCH NCR operational support to the HPC Quality team and RD
• Maintenance of SWITCH NCR process and guidance information for all SWITCH users

Knowledge, Skills, Qualifications & Experience

Knowledge & Skills

Essential

• Position requires background or understanding of Quality Management, including best practice for deployment by large, complex and contract-led organisations
• Strong organisational skills
• A proactive approach to problem-solving and continuous improvement
• The ability to influence and to provide constructive challenge which is accepted by others
• The ability to build effective relationships with internal and external stakeholders
• Able to support and implement practical solutions, whilst remaining open to the ideas of others
• Confident and articulate communicator, able to build effective relationships with internal and external stakeholders, able to speak and present material to a large audience
• Able to interface between project teams and with supplier organisations
• A team player who recognises how their position impacts and influences others
• Pro-active and flexible, being prepared to plan and work on own initiative
• Fluent in English language
• Excellent written English and attention to detail
• Excellent IT skills - MS Office (Excel, Word and PowerPoint)
• Ability to work effectively and consistently with Office 365 SharePoint and Teams collaboration platforms

Desirable

• First-hand experience in the nuclear sector or other safety critical industry
• Familiarity with PowerBI (or similar reporting platforms)
• Comfortable using JIRA, Confluence, and other Atlassian tools
• Understanding of a regulated nuclear site environment

Qualifications & Experience

Essential

• Experience in ensuring compliance with international standards such as ISO 9001 or ISO 19443 and ONR licence conditions.

Desirable

• Trained and experienced in the use of PowerBi
• Trained and experienced in the use of Jira, Confluence or other Atlassian tools

An established UK digital consultancy is seeking an experienced Senior Product Manager to join a growing product practice delivering impactful digital services for high-profile clients. The organisation specialises in combining data-informed decision making, human-centred design and modern software engineering to solve complex problems and create meaningful outcomes for users and organisations alike.

This role sits at the heart of multidisciplinary delivery teams, translating client goals into clear product vision, strategy and execution.

Whats on offer

• Salary: £57,000 £72,000 depending on experience
• Hybrid working model
• Benefits pack
• Office base available in Leeds, Manchester, Glasgow, Birmingham or Bristol
• Opportunity to work on complex, high-impact digital transformation programmes
• Exposure to multidisciplinary teams and high-profile client engagements
• Strong focus on professional development and leadership growth within product delivery

What you need

To be successful in this role, candidates should demonstrate:

• Proven experience leading product delivery within agile environments (Scrum, Kanban or similar)
• Strong background defining product vision, strategy, roadmaps and prioritised backlogs
• Experience leading multidisciplinary teams and supporting specialists to deliver outcomes
• Ability to use evidence and data to drive decision-making while keeping user needs at the centre of delivery
• Confidence building consensus across diverse stakeholder groups and making decisive calls when required
• Experience bridging the gap between stakeholders and delivery teams to maintain focus and momentum
• Strong stakeholder management and communication skills across both technical and non-technical audiences
• Experience facilitating workshops and collaborative sessions both remotely and in person
• Ability to balance delivery constraints such as policy, governance or security requirements while maintaining product value
• Experience coaching or developing product and user-centred capability within teams

O.K. I’m in what’s next?
Apply with your latest CV below

Location: UK (Hybrid - offices in Oxford area - 1 day per month)

Salary: Up to 100k plus benefits

About the Role

We’re working with a growing technology-led organisation going through an exciting period of scale and transformation.

They’re looking for an Engineering Manager to lead and support multiple development teams, with a strong focus on people, delivery health, and stakeholder alignment. This role isn’t about being the most hands-on coder, it’s about creating the right environment for engineers to do their best work.

You’ll work closely with Tech Leads, Product, and senior stakeholders to ensure teams are happy, productive, and delivering value at a sustainable pace.

What You’ll Do

• Lead, coach, and support engineering teams, focusing on growth, wellbeing, and performance
• Run effective 1:1s, performance reviews, and development conversations
• Own delivery health, sprint planning, capacity, and sustainable ways of working
• Act as the main point of contact for delivery updates, risks, and dependencies
• Partner with Tech Leads on resourcing, standards, and ways of working
• Support hiring and team growth as the organisation scales

About You

• Background in managing software engineering teams
• Strong background as a software engineer with solid technical fundamentals
• Comfortable having honest performance and feedback conversations
• Experience working in Agile environments (Scrum / Kanban)
• Confident working with stakeholders and balancing delivery trade-offs
• A people-first leader who cares about team health as much as outcomes

Nice to Have

• Experience in regulated environments (financial services, legal, property, etc.)
• Exposure to platform, DevOps, or reliability-focused teams
• Background working alongside distributed or multi-team setups
• Engineering or computer science degree (or equivalent experience)

Why Join?

• Opportunity to shape engineering culture and team growth
• Work closely with experienced Tech Leads and product partners
• Hybrid working with UK office options
• Supportive, people-focused leadership environment
• Long-term role in a scaling, product-led business

Please apply for more details

Product Owner - Join Our Agile, Forward-Thinking Team

Are you an experienced Product Owner who thrives in fast-paced, dynamic environments? Do you excel at turning complex ideas into clear, actionable backlogs that deliver real value? If so, we’d love to hear from you.

About the Role

We’re looking for a proactive and detail-driven Product Owner with a strong understanding of Agile methodologies and a passion for continuous improvement. In this role, you’ll work closely with cross-functional teams to define product visions, prioritise backlogs, and drive delivery across an evolving roadmap.

What You’ll Do

• Own and refine the product backlog, ensuring clarity, priority, and alignment with business goals
• Collaborate with technical and non-technical stakeholders to define requirements and user stories
• Facilitate Agile ceremonies and champion best practices across the team
• Analyse user feedback and market trends to inform product decisions
• Ensure smooth, effective communication between team both local and remote

What We’re Looking For

• Proven experience as a Product Owner, ideally within dynamic or international environments
• Deep knowledge of Agile frameworks (Scrum, Kanban, or similar)
• Strong communication and stakeholder-management skills
• Experience working with distributed or remote teams
• Ability to gather, interpret, and translate requirements into actionable work

Why Join Us?

• A collaborative, supportive culture where your ideas matter
• The opportunity to shape solutions that have real impact
• Flexible working and the chance to partner with talented teams across locations

If you’re ready to take ownership, drive meaningful change, and contribute to an ambitious roadmap, we’d love to speak with you.

Lead Software Developer - Digital & Technology Consulting

A leading global innovation and transformation consultancy is looking for an experienced Lead Software Engineer to join its growing technology practice. This role suits someone who enjoys solving complex problems, leading engineering teams, and delivering high-impact digital solutions across diverse industries.

What youll be doing as aLead Software Developer:

• Leading the technical delivery of complex, cloud-based solutions
• Acting as a hands-on technical authority across architecture, development and troubleshooting
• Mentoring engineers and promoting modern engineering best practices
• Working closely with clients to translate business needs into scalable technical solutions
• Driving continuous improvement across the full software delivery lifecycle

What they are looking for in a Lead Software Developer:

• Proven experience as a Technical Lead or Senior engineer
• Strong software engineering and system design background
• Experience delivering enterprise applications on AWS, Azure or GCP
• Proficiency in JavaScript, Java or .NET
• Agile delivery experience (Scrum / Kanban)
• Knowledge of DevOps, CI/CD, infrastructure-as-code and modern testing practices
• Strong communication and stakeholder engagement skills

Whats on offer:

• Flexible working with autonomy over schedule
• Competitive salary and performance-related bonus
• 25 days annual leave plus buy options
• Excellent pension, healthcare and wellbeing benefits
• Purpose-led work with clear career progression

Ok I’m in what’s next?

Apply now with your latest CV.

Role Overview

You will lead and mentor squads of engineers building AI-powered features into their software products, overseeing both development and maintenance to enhance the solutions. You’ll ensure timely delivery of projects while fostering a culture of continuous improvement, innovation, and technical excellence.

Key Responsibilities

• Provide technical guidance, coaching, and mentorship to engineers
• Foster a positive, collaborative team culture that encourages innovation and knowledge sharing
• Hold regular 1:1s with all team members, supporting their career development and growth
• Run agile project management processes (Scrum, Kanban, or similar methodologies)
• Collaborate with cross-functional teams to define project requirements, plans, and strategies
• Ensure best practices in software development, testing, and deployment
• Identify and implement processimprovements for development, testing, and deployment
• Drive continuous improvement in product quality, security, and performance

Requirements

• Technical credibility from proven experience in a software engineering role
• Management credibility from experience in a leadership or team lead role
• Experience building products for the web (highly recommended)
• Hands-on experience working in an agile environment with methodologies such as Scrum or Kanban
• Strong and effective interpersonal and communication skills
• Ability to understand, communicate, and improve team quality and performance
• Demonstrable analytical skills using data to derive insights and drive decisions
• Experience with cloud platforms (Azure, AWS, or GCP) (nice to have)
• Understanding of modern DevOps practices and CI/CD pipelines (nice to have)

This is a full-time, permanent position, working 2 days per week from their offices in Leamington Spa

Our client offers a competitive salary, excellent benefits, and strong opportunities for career development.

Apply online to be considered

Location: Melton (Hybrid)

Working Hours: 09:00 17:30

Salary: up to £50,000

The purpose of this role is to solve complex business problems and technical challenges through the design and development of frontend applications. This role will contribute directly towards exciting technology opportunities in the public health sector; specifically in general practice. You will be responsible for designing, developing, and maintaining high-quality, scalable, and responsive user interfaces.

Key Tasks

Design and Development

• Design, develop, and maintain complex, highly responsive, and user-friendly web applications using modern JavaScript frameworks (e.g. React)
• Drive technical design and architectural decisions for the frontend, ensuring scalability, maintainability, and security
• Develop modular, reusable components and libraries
• Collaborate closely with UX/UI designers to translate wireframes and design mockups into functional interfaces.
• Partner with other members of the development team to define and integrate necessary APIs (REST)

Technical Leadership

• Promote and demonstrate software engineering best practices and principles
• Participate in architectural and design discussions
• Stay abreast of the latest technologies and industry trends
• Diagnose and troubleshoot complex technical issues
• Research and advocate for new technologies, tooling, and development processes to continuously improve the teams tech stack and efficiency
• Contribute to technical documentation and knowledge sharing across the team

Quality Assurance and Compliance

• Ensure all applications adhere to accessibility (a11y) and cross-browser compatibility standards
• Write clean, maintainable, and well-tested code with a strong emphasis on quality and performance
• Conduct code reviews and provide constructive feedback to uphold team coding standards and patterns
• Comply with X-ons Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures.

Skills Required

Essential

• Proven experience in designing, building, and maintaining scalable, modular, and high-performance front-end architectures (e.g., micro-frontends, design systems, component libraries)
• Proven experience with a major front-end framework/library (e.g. React)
• Experience with state management libraries
• Expert-level knowledge of HTML5 semantics, accessibility standards (WCAG), and modern CSS (e.g., CSS Grid, Flexbox, pre-processors like Sass/Less).
• Experience working with RESTful APIs
• Knowledge of the product development lifecycle
• Source control (e.g. GitLab)
• Strong knowledge of software design patterns and object-oriented design principles
• Working experience of unit test frameworks and test automation
• Excellent communication and teamwork skills

Desirable

• Strong expertise in Agile methodologies (e.g. Scrum / Kanban) and tools
• Healthcare industry experience (NHS)
• VOIP call handling

Benefits

• 25 Days Holiday plus an additional day for your birthday/equivalent
• Cycle to Work Scheme
• Winter Flu Jabs
• Free On-Site Parking
• Learning and development budget with Professional Qualification Support
• £1,000 employee referral bonus
• Social benefits (paid social events)
• Buy Holiday Scheme
• Employee Assistance Program
• Discount on Health Insurance
• Annual Salary Review
• Enhanced Company Sick Pay
• Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
• SCG mobile benefit

SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process

The Android Platform Engineer will be responsible for:

• Designing, developing, and testing bespoke Android software components
• Working across the full Android stack, including applications, platform services, and system-level code
• Collaborating with cross-functional teams to deliver reliable, high-quality software
• Investigating, troubleshooting, and optimising performance and security issues
• Contributing to software architecture decisions and promoting best practices for Android development

Candidates should demonstrate:

• Strong experience in Android app development using Java and Android Studio
• Exposure to Android or Linux internals
• Proficiency in low-level coding languages, such as C and C++
• Understanding of software development lifecycle, testing, and version control (e.g., Git)
• Familiarity with agile development methodologies, such as Scrum or Kanban
• Ability to solve complex, technical problems independently and collaboratively

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

A leading global financial services business has an exciting opportunity for a Platform Lead / Engineering Manager to join a dynamic team and play a central part in shaping and extending our internal developer platform which underpins how engineers build, deploy and operate applications across the organisation. Your decisions will directly influence developer experience, security and scalability.

You will lead a distributed engineering team, support their development, and guide day-to-day technical direction for the platform. You will define and refine the product vision, using customer feedback, stakeholder needs and market insight to set priorities and maintain a clear backlog. The role requires close collaboration with application developers, product owners, security and data teams, and includes contributing to enterprise architecture reviews to maintain engineering quality and compliance.

Essential Skills / Experience

Strong familiarity with the Kubernetes ecosystem and hands-on cloud engineering experience is essential - (this is a K8s-first role) + cluster add-ons, networking (Cilium), policy engines (Kyverno), and autoscaling (Karpenter).

Build out - Namespace-as-a-Service capabilities

Review and challenge Kubernetes-related architectural proposals

Debug complex issues across the Kubernetes stack using structured root cause analysis

Review pull requests in Python and Golang that directly interact with the Kubernetes API

Tech Stack

AWS EKS

Cilium

Kyverno

Karpenter

Python

Golang

Kanban

CNCF Stack

GitOps / CD

Policy as Code

IaC

Observability

Visible presence in the cloud native community through open source contributions, community engagement, or conference speaking would be amazing but not essential.

Role Title: Lead Data Engineer Location: Sheffield/hybrid (3 days on site) Duration: 9 months Rate: £430 per day inside ir35 We are seeking a Lead Data Engineering Consultant with proven experience in leading and developing data engineering platforms. Experience required: Extensive enterprise experience with Hadoop, Spark, and Splunk. Proficiency in object-oriented and functional scripting, particularly in Python. Skilled in handling raw, structured, semi-structured, and unstructured data (SQL and NoSQL). Experience integrating large, disparate datasets using modern tools and frameworks. Strong background in building and optimizing ETL/ELT data pipelines. Familiarity with source control and implementing Continuous Integration, Delivery, and Deployment via CI/CD pipelines. Experience supporting and collaborating with BI and Analytics teams in fast-paced environments. Ability to pair program and work effectively with other engineers. Excellent analytical and problem-solving abilities. Knowledge of agile methodologies such as Scrum or Kanban is a plus. Comfortable representing the team in standups and problem-solving sessions. Capable of driving the creation of technical test plans and maintaining records, including unit and integration tests, within automated test environments to ensure high code quality. Promote SRE (Site Reliability Engineering) culture by addressing challenges through data engineering. Ensure service resilience, sustainability, and adherence to recovery time objectives for all delivered software solutions.Soft Skills (Consultant): Demonstrated ability and enthusiasm for enhancing team performance. Strong active listening and effective communication skills. Self-mastery, with a focus on positive mindsets and professional behaviours. Maintains up-to-date expertise in current tools, technologies, and key areas such as cybersecurity, data privacy, consent, and data residency regulations. Engages with industry groups and external vendors to represent and advance HSBC's interests and influence. Takes accountability for ensuring control and compliance throughout the engineering process. Champions innovation and the adoption of advanced technologies and best practices within the domain.If you are interested in this role or wish to apply, please feel free to submit your CV

Core Cloud Delivery Manager
12 months, scope to extend
Hybrid, London
Inside IR35

Active SC would be advantageous

Public sector experience required

The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards.

This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints.

Key Responsibilities

Delivery & Execution
Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding).
Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances.
Drive delivery through discovery, alpha, beta, and live phases without losing momentum.
Actively manage delivery risk, technical debt, and operational constraints

Stakeholder & Governance Management
Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions.
Run delivery governance forums with clarity and pace, focusing on decisions, not theatre.
Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence).
Challenge optimism bias and escalate early when delivery is at risk.

Multi-Supplier & Team Leadership
Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps.
Enable engineering teams by removing blockers rather than adding process drag.
Foster a delivery culture that values predictability, quality, and operational readiness.

Agile, Lean & Assurance Alignment
Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate.
Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations.
Balance speed with assurance

Financial & Commercial Awareness
Track delivery against funding envelopes and call out burn-rate risks early.
Support commercial governance, change control, and scope management.
Ensure value is demonstrable, not implied.

Essential Skills & Experience
Proven experience delivering large-scale cloud or platform programmes in complex environments.
Strong background in public sector digital delivery, ideally within central government.
Demonstrable experience managing multi-supplier delivery under tight assurance constraints.
Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models.
Strong grasp of delivery metrics, forecasting, dependency management, and risk control.
Confident communicator who can challenge senior stakeholders constructively.
Experience working under security, compliance, and regulatory constraints.

Desirable Experience
Experience delivering or operating core cloud, shared platforms, or landing zones.
Familiarity with public sector governance, GDS assessments, or cross-government platforms.
Exposure to FinOps, platform reliability, or live service operations.
Experience supporting migration programmes or large-scale onboarding.

Behaviours & Ways of Working
Outcome-focused: you care about what lands, not what was attempted.
Comfortable with ambiguity and capable of bringing order without bureaucracy.
Calm under pressure; credible when things go wrong.
Willing to say “this won’t land” early and back it up with evidence.

What Success Looks Like
Delivery plans are credible, visible, and trusted.
Risks are surfaced early and actively mitigated.
Suppliers deliver outcomes, not excuses.
Core Cloud services land predictably and are operable from day one.
Senior stakeholders trust your reporting even when the news isn’t good.

The Opportunity:

Our client is looking for a seasoned Lead Full Stack Software Engineer to provide end-to-end technical leadership across high-value mission-critical digital services within the public sector.

This is a senior level position where you will be involved in hands-on development as well as team management to steer multi-disciplinary development teams for large-scale digital transformation programmes.

Skills and Experience:

• Extensive experience leading Full Stack Engineering teams with advanced capabilities in .NET, Java, or Python, along with exposure to modern JavaScript frameworks.
• Proven track record mentoring engineers and elevating delivery quality through structured coaching.
• Strong client-facing acumen with the ability to advise on strategic technology direction.
• Delivery leadership within Agile environments (Scrum, Kanban, TDD, etc.)
• Hands-on experience architecting scalable secure cloud solutions on AWS and/or Azure
• A consulting or software house background is also highly desirable

Role and Responsibilities:

• The Lead Full Stack Software Engineer to provide end-to-end technical leadership across high-value, mission-critical digital services within the public sector. This is a senior strategically influential role where you will take full accountability for complex solution architectures, steer multi-disciplinary delivery teams, and set the engineering agenda for large-scale digital transformation programmes
• Operating in a technology-agnostic environment you will leverage a broad modern tech stack across .NET, Java, Python, Node.js, AWS, Azure and contemporary JavaScript frameworks
• Provide coaching and leadership, supporting the long-term development of engineers across the business

Applications:

Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?

Junior Technical Business Analyst

Kings Hill, Kent Office Based
£30,000 £35,000

Are you early in your Business Analyst career and enjoy getting into the detail?

Do you naturally act as the bridge between users and technical teams?

Are you looking for a practical, office-based role where clear thinking and communication matter more than jargon?

We are recruiting for a Junior Technical Business Analyst to join a well-established business based in Kings Hill.

This is a hands-on, early-career BA role. It would suit someone who enjoys understanding how the business works, asking the right questions, and translating real-world needs into clear, structured requirements for developers. Ideal for someone who enjoys variety rather than a pure BA position.

You will act as the link between users, operations, and developers, clarifying what is needed, why it matters, and how it can realistically be delivered. This is not a pure documentation role, and not a developer position. It suits someone who communicates clearly, asks the right questions, and gets to the heart of problems.

The business values plain English over jargon, pragmatic solutions over theory, and people who can adapt as priorities change.

The Role

You will act as the link between users, operations, and developers clarifying what is needed, why it matters, and how it can realistically be delivered.

The environment values:

• Plain English over jargon
• Pragmatic solutions over theory
• People who can adapt as priorities evolve

What You Will Be Doing

Working with stakeholders, operational teams, and developers to gather and clarify requirements

Translating business needs into clear user stories and technical specifications

Supporting workshops and requirement discussions

Acting as the communication bridge between users and development teams

Creating and maintaining documentation, including:

User stories

Technical design documents

Project plans and roadmaps

Test scripts and system documentation

Supporting testing activity, including:

Defining test scope

Creating and executing test cases

Logging and tracking defects

Identifying opportunities for process and service improvement

Providing occasional IT and systems support (training provided), such as:

Answering internal IT queries

Basic system administration tasks

Remote support to other offices

There is out-of-hours implementation testing approximately once per week, with time given back in lieu.

Technical Environment (awareness over hands-on)

You do not need to be a developer, but you should be comfortable discussing technical concepts with delivery teams.

Useful exposure includes:

• Azure DevOps or ClickUp
• Basic SQL awareness
• General awareness of coding technologies
• Microsoft tools (Visio, Word, Excel, PowerPoint)
• Agile, Waterfall, or Kanban environments
• Experience in a regulated or change-controlled environment is advantageous

What They Are Really Looking For

This role suits someone who is:

• Early in their BA or systems career
• Naturally curious and analytical
• Comfortable switching between BA work and light support tasks
• Clear and structured in both written and verbal communication
• Able to explain technical ideas in plain English
• Pragmatic, flexible, and solutions-focused
• Happy working in an office-based environment
• Keen to learn and develop rather than specialise too early

You are the person who connects the dots and keeps things moving forward.

Culture & Values

This business values:

• Resilience
• Adaptability
• Integrity
• Continuous improvement

People who do well here are grounded, practical, and focused on outcomes rather than process for process sake.

Role Title: Lead Data Engineer

Location: Sheffield/hybrid (3 days on site)

Duration: 9 months

Rate: 430 per day inside ir35

We are seeking a Lead Data Engineering Consultant with proven experience in leading and developing data engineering platforms.

Experience required:

• Extensive enterprise experience with Hadoop, Spark, and Splunk.
• Proficiency in object-oriented and functional scripting, particularly in Python.
• Skilled in handling raw, structured, semi-structured, and unstructured data (SQL and NoSQL).
• Experience integrating large, disparate datasets using modern tools and frameworks.
• Strong background in building and optimizing ETL/ELT data pipelines.
• Familiarity with source control and implementing Continuous Integration, Delivery, and Deployment via CI/CD pipelines.
• Experience supporting and collaborating with BI and Analytics teams in fast-paced environments.
• Ability to pair program and work effectively with other engineers.
• Excellent analytical and problem-solving abilities.
• Knowledge of agile methodologies such as Scrum or Kanban is a plus.
• Comfortable representing the team in standups and problem-solving sessions.
• Capable of driving the creation of technical test plans and maintaining records, including unit and integration tests, within automated test environments to ensure high code quality.
• Promote SRE (Site Reliability Engineering) culture by addressing challenges through data engineering.
• Ensure service resilience, sustainability, and adherence to recovery time objectives for all delivered software solutions.

Soft Skills (Consultant):

• Demonstrated ability and enthusiasm for enhancing team performance.
• Strong active listening and effective communication skills.
• Self-mastery, with a focus on positive mindsets and professional behaviours.
• Maintains up-to-date expertise in current tools, technologies, and key areas such as cybersecurity, data privacy, consent, and data residency regulations.
• Engages with industry groups and external vendors to represent and advance HSBC’s interests and influence.
• Takes accountability for ensuring control and compliance throughout the engineering process.
• Champions innovation and the adoption of advanced technologies and best practices within the domain.

If you are interested in this role or wish to apply, please feel free to submit your CV.

Job Advertisement: Business Agility Lead

Location: Bristol (2 days per week)
Contract Length: 9 Months
Working Pattern: Full Time hours, via an Umbrella Company

Are you an agile enthusiast ready to make a difference in the financial and insurance sector? Our client is on the hunt for a dynamic Business Agility Lead (BAL) to join their vibrant team in Bristol. If you thrive on driving effectiveness, efficiency, and predictability while delivering value to customers and colleagues, we want to hear from you!

About the Role

As the Business Agility Lead, you will work closely with Labs, embedding agile practices that enhance performance and foster a culture of continuous improvement. Your mission? To transition teams to a data-led approach, speeding up market delivery while ensuring the quality of work and data. Together with Lab Leaders, you’ll coach teams to excel in their agile journeys.

Key Responsibilities

• Drive Performance:Optimise flow of work, Lab topology, and agile practices to enhance Lab performance.
• Coaching & Mentoring:Support colleagues in implementing and refining agile methodologies (e.g., Scrum, Kanban) tailored to their needs.
• Data-Driven Insights:Use data and metrics to problem-solve and boost Lab productivity.
• Agile Team Development:Stand up new agile teams, providing guidance on tools and methods.

What You’ll Need

• Proven experience in Agile Coaching or Scrum Mastery (with relevant certifications).
• Familiarity with Agile Delivery Metrics and evidence-based decision-making.
• Experience in coaching Lab leadership on Agile Ways of Working.
• Proficient in using JIRA, JIRA Align, and Confluence.
• Strong ability to drive data quality and insights for optimal Lab performance.
• Previous experience of dealing with Senior Level Stakeholders.

Bonus Skills:

• Agile certifications (e.g., PSM 1, PSM 2, PK1 or similar) are highly valued!

Why Join Us?

At our client’s organisation, inclusivity is at the heart of what we do. We’re committed to building a diverse workforce that mirrors modern society. Here’s what you can expect:

• A Welcoming Environment:We celebrate diversity and ensure everyone feels they belong.
• Supportive Initiatives:From diversity goals to health packages, we prioritise the well-being of our employees.
• Encouraging Applications:We particularly welcome applications from under-represented groups and are disability confident. If you need reasonable adjustments in our recruitment process, just let us know!

Ready to take the next step in your career? Apply now to join a team of committed Business Agility Leads and become a part of an organisation that values your skills and passion for agility!

We can’t wait to see how you can contribute to our client’s success!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Service Architect

Must have an Active DV Clearance

An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring new and transitioned services enter live operation in a stable, cost effective, and governance aligned manner.

About the Role - Service Architect

• As a Service Architect, you will design detailed end to end service models for low, medium, and high complexity deliveries.
• You will assess current operating and governance models and define future service and transition operating models.
• You will develop SLAs, KPIs, service catalogue pricing, and operational support requirements.
• You will manage service related RAID items including exclusions, constraints, and single points of failure.
• You will define early life support requirements and ensure service acceptance criteria are met.
• You will design and integrate service processes and tooling, writing clear documentation for operational teams.
• You will work closely with the Solution Owner to ensure the overall design supports stability and efficiency.

Key Skills - Service Architect

• Strong knowledge of service management frameworks and supply chain models.
• Experience designing service operating models for major IT systems.
• Proven ability to produce clear and structured service documentation.
• Experience working to tight timescales in complex delivery environments.
• Strong stakeholder management and leadership capability.
• Service management qualifications such as ITIL, ISO20000, or IT4IT.
• An understanding of Agile or Kanban

This role suits a governance focused Service Architect who can align service design with operational excellence.

To apply, please send your CV by pressing the apply button