Looking for an Email Marketing Officer to join our vibrant Marketing team. You’ll take ownership of the end-to-end production of our email marketing campaigns-ensuring content is timely, relevant, accessible, and reflective of our Member Value Proposition. Working closely with colleagues across the Marketing function, you’ll help strengthen engagement through thoughtful, data-driven email communications.

What you’ll be doing

• Building, testing, and deploying high-quality email campaigns using Dotdigital.
• Using supplied briefs to optimise all email elements, including personalisation, dynamic content, CTAs, A/B tests and template use.
• Supporting copywriting, editing and proofreading for email communications.
• Carrying out thorough QA checks to ensure accuracy, responsiveness and deliverability.
• Ensuring our brand, tone of voice and accessibility standards are upheld in every email.
• Communicating the Member Value Proposition consistently across campaigns.
• Tracking, recording and updating performance metrics (open rates, CTRs, etc.) on
• Maintaining our email production schedule and college-wide email calendar.
• Supporting the wider Marketing team-triaging inbox requests, fielding queries and assisting with creative tasks.
• Handling all data responsibly and in line with GDPR requirements.

The successful candidate will be able to demonstrate the below:

• Hands-on experience delivering email marketing campaigns
• Must have experience of Dotdigital and a product management system, e.g., JIRA, Trello or Asana
• Strong working knowledge of email KPIs, analytics and best practice.
• Excellent understanding of email marketing systems (Dotdigital highly desirable).
• Strong copywriting, editing and proofreading abilities.
• Able to work with data lists and knowledge of email segmentation and dynamic blocks
• Exceptional attention to detail and communication skills.
• A collaborative, supportive team approach.
• Creative and imaginative thinking.
• Confidence working autonomously and proactively.
• Flexibility and adaptability in a fast-paced environment.

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience, and please do get in touch to discuss further.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

International law firm IT Applications Manager London, city 90-95k + Bens - Hybrid 3 and 2. The successful applicant will lead the management and continuous improvement of the Law firms business applications portfolio, ensuring system performance, integration, and alignment with the firms strategic and security objectives. The role will actively engage with Partners, fee earners and business support teams to identify, prioritise, and co-design solutions that deliver measurable business value and align with the firms strategic objectives. The role will oversee the development and implementation of a Software Development Lifecycle (SDLC), including a Secure Software Development Lifecycle (SSDLC) aligned to OWASP ASVS, and balance operational support, releases, and project delivery Lead the planning and continuous improvement of the firms application landscape in house development and off the shelf software that increases efficiencies across the firm. Support the firms migration of systems to Microsoft Azure, ensuring application compatibility, security, and performance optimisation. Collaborate with the Infrastructure & Security Manager on dependencies between application and infrastructure layers. Contribute to the Configuration Management Database (CMDB), ensuring accuracy of application assets and interdependencies (incl. SBOMs) Continuously monitor application performance, usage metrics, and user feedback to identify improvement opportunities Risk & Compliance Ensure compliance with security, data protection, and industry standards. Skills Required Proficient in related development frameworks. Understanding of API integration, data modelling, and application performance tuning. Strong project management skills are essential for implementing new systems or major upgrades. Experience managing software lifecycle tools (e.g., Jira, Azure DevOps, ManageEngine Projects). Awareness of cloud platforms (Azure essential) and secure development practices. Experienced in agile and waterfall methodologies. Skilled in scope/ effort management, risk assessment, and stakeholder communication.

Delivery Manager – 12 months – Hybrid – London – Security Cleared

A client is looking for a SC Cleared Delivery Manager to support the delivery of multiple technology projects within the Finance Systems Solutions (FSS) area.

The Delivery Manager will be responsible for delivering and improving the technology services that support the running of the critical financial processes. These services must be changed to ensure availability, performance, data integrity and security.

Key Responsibilities of the Delivery manager:

• Manage the delivery of finance systems projects where the Finance System Solutions (FSS) domain is involved.
• Delivering full end to end projects, covering all aspects of delivery, from discovery through to Go Live.
• Ensure projects are delivered on time and within agreed budgets.
• Act a Project Manager on FSS projects, securing funding and becoming responsible for the relevant frameworks.
• Co-ordinate dependencies with other delivery managers within the program.

Essential Experience of the Delivery Manager:

• Must have Active SC Clearance / Security Clearance
• Must have extensive experience with Financial Systems Solutions.
• Experienced working across the full systems or software development lifecycle.
• Vast experience working with or managing application development, application support, or infrastructure delivery teams.
• Previous experience delivering projects using recognised delivery methodologies such as Agile, Jira and Confluence
• Must have experience managing project budgets and resources.
• Strong working experience working across multiple projects simultaneously.
• Working in the professional service, Finance or banking is highly desirable.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Are you fluent in the French language? Do you understand the French culture? If you are looking for opportunities for personal and professional development, the French Marketing Associate role at Fisher Investments Europe may be just the right opportunity for you!

The Opportunity:

Our Global Marketing department is looking for an International Marketing Associate focused on the French market to join our team in London. Reporting directly to Marketing Manager, you will work with other international marketers in addition to a variety of internal departments and outside agencies. As a French Marketing Associate, you will use your existing knowledge of the French market and your analytical mindset to execute campaigns that represent our brand and drive results.

The Day-to-Day:

• Support country teams in launching and optimizing digital and traditional campaigns focused on lead generation, quality, and ROI
• Develop and deliver localized creative briefs to the in-house agency; present quarterly creative strategies to senior management
• Partner with the International Digital Media Team to analyse daily performance and conduct creative testing for continuous improvement
• Oversee essential workflows, including JIRA ticketing, contract coordination, GDPR compliance, and translation requests
• Execute competitor and market research to ensure campaigns align with local social and political trends
• Work closely with content teams and external agencies to ensure brand consistency and technical accuracy (e.g., click tags, call centre setups)

Your Qualifications:

• University degree or equivalent combination of education/experience
• Fluency in English and French
• Have a keen interest in learning more about marketing
• Local knowledge of French media landscapes

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
• $10,000 fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Your new company
An opportunity has arisen to join a leading property company who pride themselves on building, owning and managing some of the UK’s best and most sustainable real estate. Their portfolio is high quality commercial properties across the UK, specifically within London urban areas. They look to create properties to deliver positive outcomes for all of their stakeholders on a long-term, sustainable basis.

Your new role
A Technology Business Partner is required to join the organisation to work alongside key business stakeholders to identify and deliver key strategic initiatives focusing on the use of technology. The Technology Business Partner will act as a vital bridge between the technology function and the wider business to ensure that technology solutions are aligned with organisational objects and stakeholder needs.

The Technology Business Partner will be required to build strong relationships across teams, translating business requirements into technology deliverable and championing process improvements that drive efficiency and innovation. The role will involve collaborating with software development and service teams, facilitating user acceptance testing, and supporting the delivery of training and documentation for end users.

Key responsibilities will involve building relationships with the wider business to bridge the gap with technology. Develop requirement documentation which will translate business needs into requirements to be understood by the solution development team. The Technology Business Partner will also deliver training and construct training documentation for end users of systems.

What you’ll need to succeed

• Strong experience gained in a Technology/IT Business Partner role previously
• Knowledge of system testing and software quality assurance best practices and methodologies
• Proficient with software applications, including MS Word, Excel, PowerPoint and Jira is nice to have
• Strong stakeholder engagement skills and experience of working with multiple stakeholders across a variety of business areas & technology
• Ability to analyse plans, status and develop and deliver presentations.

What you’ll get in return

Basic salary of £60K
15% non-contributory pension
Hybrid working

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

A Charity is seeking a Product Manager to manage a bespoke solution.

This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs.

We’re looking for someone who can demonstrate success in:

• Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
• Translating user and business requirements into prioritised product backlogs.
• Driving product development and continuous improvement through data insights and feedback.
• Delivering product outcomes that show clear alignment to organisational goals.
• Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors

Experience:

• Strong background and proven experience in product development within a product-focused role or similar.
• Experience defining and prioritising product roadmaps and backlogs.
• Experience owning the lifecycle of product development from discovery through to delivery.
• Experience working in cross-functional teams and managing stakeholders.
• Experience of product development within agile and governance-led delivery environments.
• Ability to translate business needs into user stories, acceptance criteria and product outcomes.
• Experience using product development systems and tools (e.g. JIRA, Confluence, Azure DevOps, Google Analytics, Miro).
• Strong analytical and problem-solving skills, with the ability to interpret data and insight to inform product decisions.
• Experience working with vendors and third-party suppliers.
• Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.

Role: TPM QA Lead

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Location: London, 2-3 days per week

Duration: 12-month contract

Rate: .00

A leading global financial services organisation is looking for an experienced TPM QA Lead (Assistant Vice President level) to support the quality assurance of a Third-Party Management (TPM) platform within a large-scale technology and risk environment.

This is a hands-on QA leadership role where you will be responsible for ensuring quality across complex workflows, integrations, and regulatory-driven systems. You will work closely with product, engineering, vendor management teams, and external vendors to ensure solutions are thoroughly tested and delivered to a high standard.

What you’ll be doing:

• Creating and executing test plans, test cases, and regression packs
• Performing functional, regression, integration, workflow, UI and basic API testing
• Validating data flows, business rules, and system behaviour across complex workflows
• Managing defects, test cycles, and traceability using Jira and Xray
• Participating in requirements reviews and refining acceptance criteria with product teams
• Supporting UAT planning and execution
• Coordinating with external vendors, leading daily calls, and tracking delivery of fixes
• Ensuring consistent test coverage across system enhancements and regulatory requirements

What we’re looking for

• Strong hands-on QA experience in complex systems or enterprise platforms
• Solid understanding of QA methodologies, SDLC/STLC, and end-to-end testing processes
• Experience using Jira and Xray for defect and test management
• Ability to translate requirements into clear, testable scenarios
• Strong analytical and problem-solving skills with excellent attention to detail
• Experience validating data using SQL or data reconciliation techniques
• Comfortable working in Agile / Scrum environments
• Experience coordinating with vendors or external delivery teams

Candidates will ideally show evidence of the above in their CV to be considered please click the “apply” button.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

A leading retailer are looking for a Senior Mobile iOS Developer to join their Mobile Team to contribute to the development and evolution of their Mobile App.

As the Senior Mobile iOS Developer, you will be responsible for building and maintaining the iOS version of the app, ensuring it delivers a pixel-perfect, performant, and luxury-aligned experience for customers.

You will be a high-performing developer who thrives on clean architecture, elegant code collaborative delivery whilst working as part of an Agile cross-functional team.

Skills and Experience

* Strong proficiency in Swift and iOS SDKs, with a deep understanding of UIKit, SwiftUI, Combine, and Core frameworks.
* Experience with RESTful APIs, JSON, and mobile architecture patterns (MVVM, Clean Architecture).
* Familiarity with Xcode, GitHub, mobile CI/CD tools, automated testing frameworks and the app store deployment process.
* Proven experience delivering high-quality iOS applications in Agile environments.
* Exceptional communication skills and ability to collaborate effectively with cross-functional teams.
* Experience working with design systems and translating Figma or Sketch designs into pixel-perfect implementations.
* Familiarity with analytics platforms (Firebase), crash reporting tools (Crashlytics), and user feedback loops.
* Understanding of mobile security best practices, GDPR compliance, and accessibility standards.
* Experience using backlog management tools like Azure DevOps or Jira.
* Familiarity with Agile methodologies such as Scrum and Kanban and working in cross-functional product teams.

If you are a Senior Mobile iOS Developer, that has a passion for new technology, industry trends and a particular interest in adhering to UI/UX design principles, then send your CV to be considered for this role.

Job Title: Principal Consultant Service Now Tech Lead Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary:

In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

Responsibilities

You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

Mentor and lead a team of developers.

Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.

Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.

Reviews design and code per sprint to ensure quality.

Creation and customization of complex workflows and custom workflow activities.

Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.

Contribute and review user stories.

Build and maintain technical documentation.

Monitor health, usage, and overall compliance of ServiceNow and its applications

Develop a keen understanding of the products we implement and client business.

Provide production support and be able to resolve problems under pressure.

Assists in project estimation.

Participate in regular Knowledge Transfer sessions with ServiceNow Developers

Stay current with new and updated capabilities of the ServiceNow Platform

Coordinate upgrades to Production and Sub-Production instances

Coordinate sub-production testing, evaluation, and regression remediation

Participate in blueprinting workshops and contribute with documentation and effort estimation.

Support COE in continuous development of training paths for professional advancement.

Contribute to ongoing definition of best development and solution practices.

Lead training workshops as mean to spread experiences gained across the practice.

Qualifications we seek in you!

Minimum Qualifications / Skills

Relevant experience ServiceNow Development.

Demonstrate prior experience in leading client projects as a technical lead.

Certified System Administrator (CSA) plus one mainline Implementor certifications (SPO/CSM / HRSD/ITSM/GRC etc.). Experience on Sourcing and Procurement operation (“SPO”), Service mapping would be preferred.

One greenfield implementation of any ServiceNow module.

Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades

Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc…

Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub.

Good understanding of ServiceNow Best practices in scripting, integration.

Experience in deploying code from Lower instance to Production.

Experience in Cloning and Upgrades.

Excellent communication Skills for client facing roles.

Good management, analytics, problem solving & interpersonal skills

Self-motivated, Positive outlook & result oriented

Preferred Qualifications/ Skills

Knowledge of Azure DevOps/ TFS / Jira / Rally Etc.

TPBN1_UKTJ

Salesforce Developer (Must Have: SC Clearance) Role Description: We are seeking a highly skilled and experienced Salesforce Developer to join the team. The successful candidate will be primarily responsible for the development, configuration, and customization of Salesforce Service Cloud solutions. This role demands a strong technical background, excellent problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality solutions. The developer will work closely with solution and technical architects who will provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers, and components) to extend Salesforce functionality. Participate in the full software development life cycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as ( Specify: Copado, Gearset, Azure DevOps, or others ) for deployment and release management. Work within an Agile development environment, using Jira for task management and collaboration, specifically managing user stories. Ensure the security, scalability, and maintainability of Salesforce solutions. Ensure adherence to project timelines and deliverable deadlines. Collaborate with Solution and Technical Architects, Project Managers, QA Consultants and other stakeholders to deliver projects on time and within budget. Create and maintain comprehensive technical documentation, including design specifications, code comments, and user guides. Provide technical support and troubleshooting for Salesforce applications. Adhere to best practices for Apex, Flows, Unit Testing and participate in peer reviews to ensure code quality and system integrity. Job Title: Salesforce Developer (SC Required) Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Job Title: Software Engineer

Location: London

Salary: TBC - We are booking interviews in next week! Please call or email for a slot

As a Software Engineer you’ll play a pivotal role in developing cutting edge DevSecOps software systems and applications. You’ll be at the forefront of driving innovation and safeguarding digital infrastructures in the UK.

The Role:

So, what will you be doing as a Software Engineer?

Typically, you will be involved in one or more of the following:

• Planning, conducting and coordinating software development activities.
• Working with customers and key stakeholders to identify requirements and ready to advise on and influence the adoption of suitable architectures and solutions.
• Design and development of tests to debug software.
• Working with customer requirements that are to be programmed into business/mission applications, whilst utilising the appropriates standards, processes and tools throughout the entire development lifecycle.
• Mentoring of junior engineers.
• Analysis of system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.
• Championing automation in the form of IaC, CI/CD and test automation.

Extra info:

• Expert knowledge of current Java.
• Proficient in another language such as Python, C++, JavaScript, TypeScript, React.
• Advanced knowledge of AWS Services such as EC2, EKS, Fargate, IAM, S3, Lambda.
• Advanced knowledge of CI/CD software pipelines for Cloud deployments.
• Expert knowledge of developing software for cloud deployment - specifically AWS.
• Expert in developing software for microservice and or serverless architectures.
• Advanced understanding the development challenges moving on-prem workload to cloud.
• Experience of developing on Linux.
• Advanced understanding of mocking and unit testing frameworks such as JUnit 5.x (Jupiter).
• Expert with Git version control.
• Proficient in Agile Development using SCRUM.
• Advanced knowledge of Oracle/ Relational Databases and/or Mongo.
• Experience of GitLab CI/CD Pipelines.
• Experience of Apache NiFi.
• Experience in the use of Atlassian Suite - Bitbucket, Jira, Confluence.
• Experience of Elasticsearch and Kibana.
• Advanced knowledge of Hibernate.

We would love to hear from you if you have any of the following Qualifications or Certifications:

• Oracle Java Certification.
• AWS Certification.
• ISTQB Certification.
• OSCP Certification.
• CCNA Certification.

My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Software Engineer, this is the opportunity for you!

You will be required to undergo DV clearance for this role.

So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Software Engineer, hit that apply button now!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Job Title: DevOps Engineer

Location: London

Salary: TBC - We are booking interviews in next week! Please call or email for a slot

You’ll need to have an understanding of Windows and Linux systems and DevSecOps principles and experience of working within a multi-disciplined team. Knowledge and understanding of core software tools, methods, and frameworks to reliably integrate and deploy, integrate, and test features into environments to ensure optimum outcomes for our customers. Additionally, we’re looking for candidates with hands-on experience in infrastructure engineering, including expertise in areas such as cloud architecture, containerization (e.g., Docker, Kubernetes), infrastructure-as-code (e.g., Terraform, Ansible), and system performance optimization to support seamless integration and testing processes.

The Role:

So, what will you be doing as a DevOps Engineer?

• Design, build, deploy and manage a broad set of IT Infrastructure aligning to customer needs and requirements, while leveraging infrastructure engineering best practices to maintain system reliability and scalability with a focus on automation and repeatability.
• Develop Infrastructure as Code and scripts and integrate those with CI/CD pipelines and a wider ecosystem of tools, prioritising automation to streamline deployments.
• Provide full end to end systems lifecycle management covering architecture, design, deployment and support through to decommissioning and migration.
• Support the integration and delivery of large and complex solutions into a wider system-of-systems, ensuring infrastructure components are robust and interoperable.
• Opportunities to experience the cloud by undertaking deployments in Public, Private, and Hybrid Cloud environments, addressing potential constraints while optimizing infrastructure performance and security.

Further details:

• Advanced understanding of DevSecOps. The ability to work within an agile environment and delivering using Scrum and Sprints utilising tools such as Jira and Confluence to help planning and collaboration.
• Expert in Windows and Linux systems administration (Active Directory etc).
• Expert in Virtualisation technologies and concepts - VMware vsphere, ARIA Ops performance monitoring, software defined networking - NSX.
• Advanced understanding of Web proxy servers and configuration - Squid.
• Experience of Automation technologies Terraform and Ansible for complex builds, Packer.
• Experience of CI/CD pipeline builds - Jenkins.
• Understanding of Git/Bitbucket/GitLab integration, coding and branching strategies.
• Proficient in the use and administration of Containerisation technologies - Kubernetes, Docker.
• Proficient in Powershell, bash scripting.
• Proficient in Python.
• Proficient in the use of Networking skills - IPv4 addressing and routing.
• Experience of Logging and monitoring using Zabbix and Splunk.
• Experience of Cloud and AWS concepts and technologies.

Desired Skills:

• Can support maturation of automated CI/CD software pipelines for Cloud deployments.
• Understanding of IaC and using this to deploy and integrate services on Cloud.
• Hands on experience in using and integrating with AWS Services such as EC2, EKS, Fargate, IAM, S3, Lambda.
• Experience using the AWS SDK (Boto3) to automate integration tasks.
• Experience or understanding integrating hybrid-cloud application deployments.
• Understanding of CloudTrail to debug and diagnose integration issues.

My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next DevOps Engineer, this is the opportunity for you!

You will be required to undergo DV clearance for this role.

So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next DevOps Engineer, hit that apply button now!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Role Title: Confluent Engineer
Location: London
Duration: 27/05/2026
Days on site: 2-3
Rate INSIDE IR35 £402.75 PER DAY

MUST BE THROUGH UMBRELLA

Role Description:

* Role Title: Senior Software Engineer - Confluent Streaming Platform

Role Purpose
* We are seeking a Senior Software Engineer with strong hands-on experience in Confluent Platform, Apache Kafka, and Apache Flink to support the introduction and evolution of Intact’s enterprise streaming capabilities. This role sits within the Integration function, responsible for enabling Real Time data, event-driven architecture, and high-performance integrations across the organisation.
* The ideal candidate will contribute to the design, development, and scaling of Intact’s Confluent-based streaming platform, supporting teams across the organisation in adopting event-driven approaches.
* This opportunity sits within a significant cloud-modernisation programme, leveraging Agile and DevOps practices to continuously deliver business value.

Key Accountabilities
* Deliver engineering tasks across the Confluent Streaming Platform, including the design, development, testing, and deployment of event-driven services and data pipelines.
* Develop Kafka topics, schemas, and streaming applications using Kafka, Kafka Connect, Schema Registry, and Flink.
* Collaborate with architects and platform teams to shape the event streaming roadmap.
* Provide subject-matter expertise in distributed streaming and event-driven architecture.
* Review streaming applications produced by other engineers, ensuring quality and best practices.
* Troubleshoot production streaming issues and conduct root-cause analysis.
* Promote platform standards, governance models, and reusable patterns.
* Collaborate with vendor teams and Confluent professional services.
* Actively participate in Agile ceremonies and technical discussions.

Customer Conduct Framework
* Understand how FCA Conduct Rules apply to this role and consistently demonstrate behaviours that support positive customer outcomes and safe data handling.

Functional/Technical Skills
* 6+ years of software engineering experience, including 3+ years hands-on with Confluent/Apache Kafka.
* Experience designing and building distributed streaming applications using Confluent Platform components.
* Strong understanding of event-driven architecture concepts (event streaming, event sourcing, Pub/Sub, stream processing).
* Experience with Avro/JSON/Protobuf, schema evolution, and Schema Registry.
* Integration experience with Back End systems such as SQL/NoSQL databases, APIs, and cloud data platforms.
* Familiarity with API design, data modelling, and microservice integration patterns.
* Proficient with Git, Jira, Azure DevOps, Docker, Kubernetes.
* Working knowledge of AWS and/or Azure.
* Strong understanding of clean code, reusable component design, and Agile/DevOps practices.

Decision-Making Authority
* Makes decisions on design and implementation of streaming components within agreed architecture and standards.
* Provides expert guidance impacting platform reliability, performance, and integration quality.
* Escalates risks, issues, and architectural concerns appropriately.

Please send latest CV

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Confluent Engineer
Location: London
Duration: 27/05/2026
Days on site: 2-3
Rate: £402/Day -Inside IR35

MUST BE PAYE THROUGH UMBRELLA

Role Description:

Role Title: Senior Software Engineer - Confluent Streaming Platform

Role Purpose
We are seeking a Senior Software Engineer with strong hands-on experience in Confluent Platform, Apache Kafka, and Apache Flink to support the introduction and evolution of Intact’s enterprise streaming capabilities. This role sits within the Integration function, responsible for enabling Real Time data, event-driven architecture, and high-performance integrations across the organisation.
The ideal candidate will contribute to the design, development, and scaling of Intact’s Confluent-based streaming platform, supporting teams across the organisation in adopting event-driven approaches.
This opportunity sits within a significant cloud-modernisation programme, leveraging Agile and DevOps practices to continuously deliver business value.

Key Accountabilities
Deliver engineering tasks across the Confluent Streaming Platform, including the design, development, testing, and deployment of event-driven services and data pipelines.
Develop Kafka topics, schemas, and streaming applications using Kafka, Kafka Connect, Schema Registry, and Flink.
Collaborate with architects and platform teams to shape the event streaming roadmap.
Provide subject-matter expertise in distributed streaming and event-driven architecture.
Review streaming applications produced by other engineers, ensuring quality and best practices.
Troubleshoot production streaming issues and conduct root-cause analysis.
Promote platform standards, governance models, and reusable patterns.
Collaborate with vendor teams and Confluent professional services.
Actively participate in Agile ceremonies and technical discussions.
Customer Conduct Framework
Understand how FCA Conduct Rules apply to this role and consistently demonstrate behaviours that support positive customer outcomes and safe data handling.

Functional/Technical Skills
6+ years of software engineering experience, including 3+ years hands-on with Confluent/Apache Kafka.
Experience designing and building distributed streaming applications using Confluent Platform components.
Strong understanding of event-driven architecture concepts (event streaming, event sourcing, Pub/Sub, stream processing).
Experience with Avro/JSON/Protobuf, schema evolution, and Schema Registry.
Integration experience with Back End systems such as SQL/NoSQL databases, APIs, and cloud data platforms.
Familiarity with API design, data modelling, and microservice integration patterns.
Proficient with Git, Jira, Azure DevOps, Docker, Kubernetes.
Working knowledge of AWS and/or Azure.
Strong understanding of clean code, reusable component design, and Agile/DevOps practices.
Decision-Making Authority
Makes decisions on design and implementation of streaming components within agreed architecture and standards.
Provides expert guidance impacting platform reliability, performance, and integration quality.
Escalates risks, issues, and architectural concerns appropriately.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

DevOps Engineer (Active SC)

£504.49/day Inside IR-35

Remote with occasional travel to London, Manchester or Leicester

6 month initial contract

We are looking for a DevOps Engineer to work closely with developers and IT teams to manage and optimise code releases, bringing together strong engineering principles with practical coding knowledge. You will play a key role in creating and implementing systems software, analysing data to enhance existing solutions, and driving productivity across the organisation. A solid understanding of the software development lifecycle is essential, along with hands-on experience using automation tools to build and maintain CI/CD pipelines.

Mandatory experience and skills include:

* Proven ability to learn quickly and apply new technical skills
* Hands-on experience delivering technical projects within the DevOps domain
* Experience working in an integration-focused scrum team, supported by architects and subject matter experts
* Ability to collaborate effectively with client teams remotely, supporting successful integration with external applications
* Experience with WebSphere, MQ, IBM BPM or other rules-based application technologies
* Familiarity with JIRA and Confluence
* Knowledge of scripting languages such as ANT, Ansible, Bash, or Terraform
* Creating and maintaining CI/CD pipelines
* Experience with Jenkins, AWS, Git, Docker, and Liquibase

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

12-Month Fixed Term Contract
Based at Wembley Stadium - 2 Days Per Week

Are you ready to lead high-impact technology projects at one of the most iconic organisations in sport?

The FA is looking for a Delivery Manager to take ownership of Workday finance and payment system integrations. This is your chance to shape solutions that touch every part of the organisation, working with passionate teams and senior stakeholders at Wembley Stadium.

You will be part of the Workday Programme team and collaborate closely with Finance, HR, Product, and Technology teams. Using both internal and third-party development teams, you will deliver complex projects that improve the way The FA manages finance and payments. While this role is initially aligned to our Corporate product line, there may be opportunities to support other areas as priorities evolve.

What you will be doing

• Leading the delivery of finance and payment integration projects with Workday, ensuring projects are on time, within scope, and high quality
• Acting as a servant leader for a software development team including developers, QA engineers, a Product Owner, and a Product Manager
• Collaborating with Programme Managers, Product Managers, and Product Owners to plan products, manage backlogs, and create clear delivery plans
• Driving cross-team collaboration between finance, technology, product, and QA teams to ensure smooth delivery
• Managing integration of third-party payment gateways, internal finance systems, and digital platforms supporting multiple revenue streams
• Supporting agile ceremonies such as sprint planning, stand ups, sprint reviews, and retrospectives to keep the team focused and effective
• Monitoring team performance, improving velocity and quality, and producing metrics to highlight potential improvements
• Fostering a culture of continuous improvement and innovation within the delivery team
• Identifying and managing cross-team dependencies and risks
• Ensuring development activities are accurately tracked in Jira and follow The FA Delivery Framework
• Reporting on initiatives to senior stakeholders, including delivery plans, roadmaps, RAG status, and RAID logs
• Representing Digital Technology across cross-functional teams and promoting best practice in delivery

What you will bring

• Delivery or project management experience in finance or payments-related system integrations
• Strong understanding of payment and finance processes
• Excellent stakeholder management, communication, and relationship-building skills
• Ability to work under pressure and meet tight deadlines
• Confidence leading cross-functional teams without line-management responsibilities
• Project Management or Scrum Master certification or equivalent Agile experience
• Willingness to learn, adapt, and apply new skills
• Experience in an elite sports environment or football experience is desirable
• Familiarity with tools such as Smartsheet, Teams, Miro, Jira, and Confluence
• Experience working with third-party SaaS providers and managing distributed teams

This is a unique opportunity to make an impact at The FA, delivering technology solutions that improve how we manage finance and payments. You will work at Wembley Stadium, alongside passionate colleagues, helping to shape the future of our digital systems while being part of an organisation that lives and breathes football.

What’s in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George’s Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George’s Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional ‘Thank You’ days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA’s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Senior Software Engineer C++ (Python, SQL, Linux, Trading, FinTech, Financial Technology, Low Latency, Backend) This is a hybrid role, 3 days remote and 2 days in the office Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications from a diverse background, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis. An excellent opportunity has arisen for a Senior Software Engineer C++to join a friendly team my client are a well-established exchange (FinTech, Financial Technology) based in the City. My client are working with some cutting edge technologies, this is an excellent opportunity to join an innovative, forward thinking company within the FinTech / Financial services space. The successful candidate will join a a supportive team, where my client aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to develop your career. Benefits (not exhaustive list): Senior Software Engineer C++ (Python, SQL, Linux, Trading, FinTech, Financial Technology, Low Latency, Backend) Competitive salary 25 days annual leave - not including bank holiday Private medical insurance Flexible working hours Company pension Group Policies Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job Overview: Senior Software Engineer C++(Python, SQL, Linux, Trading, FinTech, Financial Technology, Low Latency, Backend) In this role you will work with the Product team, Infrastructure team, and QA team, to produce high performance, low latency and highly reliable code. Your goal will be to develop software which can handle large amount of TPS to drive a highly efficient technology used by several markets around the world, including our own. To be successful in this role as a Senior Software Engineer C++, you will be a proponent of agile methodology and modern software best practices. You can produce detailed technical work in OOP and work with other members of the Development team to produce code of high-quality standards. Ideally, you should have worked in critical systems development in the past. Responsibilities and Duties: Senior Software Engineer C++(Python, SQL, Linux, Trading, FinTech, Financial Technology, Low Latency, Backend) Codes, tests, integrates, and documents software. Provides technical leadership to more junior employees and other teams. Apply principles and techniques of computer science, engineering, and mathematical analysis to the development of complex products. Participate as a Subject Matter Expert in internal review of software components and systems. Work on the hardest technical problems facing the company, often these problems are unusually complex and require the utmost creativity and innovation. Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products. Keep abreast of technology trends and champion new ideas and process improvements. Required Skills/Experience 8 years development experience in >= C++11 and Boost creating performant, scalable applications. Exposure to real-time systems. By that we meansystems processingfrequenteventsin a timely manner. 5+ years of experience in networking (UDP, Multicasting, TCP, etc...), messaging, and algorithms. 5+ years of experience on Linux systems. Good understanding of modern development best practices and methodologies Python. Git. SQL. Knowledge of capital markets technologies, protocols, and standards such as FIX and SBE. Most importantly, a drive to solve complex technological and trading problematics with a great team of talented developers. Desired Skills/Experience Questdb Dolt Mindsetandmethodology This role involves working with a sophisticated and specialised platform. New joiners invest time in understanding the architecture and domain before making changes to the most critical components. Were looking for someone who enjoys that kind of deep learning and is keen to build long-term expertise that enables them to take on greater ownership and impact. Good team player Autonomous Good understanding of modern development best practices and methodologies Comfortable using Agilemethodology, including continuous integration, sprints, Jira and the relevant processes and workflow. TPBN1\_UKTJ

Principal Software Engineer - C++, Python - Financial/Banking

Candidates will have 10+ years C++ experience and excellent knowledge of Python -coming from a Financial/Banking background with knowledge of Equities, Futures & Options and Fixed Income and Exchange Connectivity.

Job Overview
You will work with the Product, Infrastructure and QA teams, to produce high performance, low latency and highly reliable code. Your goal will be to develop software which handle large amount of TPS to drive a highly efficient technology used by several markets around the world.

To be successful in this role as a Principal Software Engineer - C++, you will be a proponent of agile methodology and modern software best practices. You can produce detailed technical work in OOP and work with other members of the Development team to produce code of high-quality standards. Ideally, you should have worked in critical systems development in the past.

Responsibilities and Duties
Codes, tests, integrates, and documents software.
Provides technical leadership to more junior employees and other teams.
Apply principles and techniques of computer science, engineering, and mathematical analysis to the development of complex products.
Participate as a Subject Matter Expert in internal review of software components and systems.
Work on the hardest technical problems facing the company, often these problems are unusually complex and require the utmost creativity and innovation.
Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.
Keep abreast of technology trends and champion new ideas and process improvements.

Required Skills/Experience
10+ years development experience in C++ 11 and Boost creating performant, scalable applications.
6+ years of experience in networking (UDP, Multicasting, TCP, etc ), messaging, and algorithms.
6+ years of experience on Linux systems.
Good understanding of modern development best practices and methodologies
Python, including Pytest.

Knowledge of capital markets exchange connectivity on stocks (Fixed Income and derivatives is a plus), including exchange protocols such as FIX and SBE.

Most importantly, a drive to solve complex technological and trading challenges with a great team of talented developers.

Comfortable using Agile methodology, including continuous integration, sprints, Jira and the relevant processes and workflow.

Some understanding and usage of cloud technology is a plus but not mandatory.

SC Cleared Delivery Manager (Technology / Finance Systems) We are seeking an experienced Delivery Manager to join a high-performing Technology division within a major UK organisation. This team is responsible for delivering resilient, secure, and high-quality technology solutions that underpin critical financial and operational services across the enterprise. In this role, you will sit within the Finance Systems Solutions (FSS) domain - a division responsible for maintaining, improving, and innovating the technology services that support complex financial and banking processes. These systems are essential to the organisation's mission and require exceptional delivery discipline, stakeholder management, and end-to-end programme oversight. About the RoleAs a Lead Delivery Manager, you will drive the successful delivery of projects and programmes where the FSS domain is the lead. This includes managing cross-domain dependencies, coordinating technical teams, and ensuring solutions land safely into live environments.You will also occasionally act as a Project Manager for smaller initiatives run within the domain, taking responsibility for planning, funding, governance, and execution.You will own delivery from discovery through to implementation, ensuring milestones are met within agreed time, cost, and quality frameworks. Key Responsibilities Act as a servant leader, removing delivery impediments and enabling high-performing teams.Deliver FSS-related projects on time, on budget, and under the appropriate delivery methodology.Build strong relationships with technical and business stakeholders across multiple domains.Oversee minor projects end-to-end, including business case/funding activities.Work closely with peer Delivery Managers to manage shared dependencies and deliver integrated work packages. Essential Skills & Experience Full software/system development lifecycle experience, including choosing and applying the right delivery methodology.Proven background delivering major, minor, and small change initiatives within complex environments.Strong resource planning and supply-management capability.Previous experience managing project/programme budgets.Thrives under pressure with clear, structured decision-making.Excellent communication skills with the ability to translate technical detail for non-technical audiences.Ability to balance and deliver multiple concurrent projects.Strong working knowledge of Jira, Confluence, or similar tools. Technical Experience Solid understanding of Agile and other best-practice delivery frameworks.Experience working with or overseeing Application Development, Application Support, or Infrastructure teams.Resource and workload management expertise.Proven experience managing third-party suppliers and outsourced services.Broad knowledge across IT applications and infrastructure.Ability to identify and implement continuous improvement opportunities across processes and services. To apply for this opportunity please submit your CV. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Contract T24 Software Developer

Location: London/Hybrid

£350 per day inside

MUST be Security Cleared

• At least 3+ years’ experience in TPH configuration and overall experience of at least 6+ years in T24. Exposure to recent T24 transact releases (R21 and above, TAFC highly preferred).
• Desirable to have a deep understanding and experience with the TPH modules, clearing framework, Inward/Outward framework and payment interfaces like SWIFT, RTGS.
• Hands on experience to be able to analyse and troubleshoot with infrastructure components like IBM MQ, Integration framework, TOCFEE, TAFC, JBOSS etc,
• Participate in the Interface mapping (including channels) discussions and assist in completing field mappings required for IRD/IDD preparation
• Prepare FSD/ISD documents/develop user stories for the L3 customizations; Conduct joint review sessions with the Bank Group SMEs and follow up till Sign-off.
• Engage with products Team for elaboration of requirements and ensure faster turnaround of defect fixes
• Responsible for gathering requirements and preparing the T24 mapping document for the development point of view.
• Should have exposure on UAT support; communicate effectively and work collaboratively with internal units within project team
• Knowledgeable in SWIFT and CHAPS payments flows and messages (PACS.004, PACS.008, PACS.009, PACS.010) Or Equivalent MT message types

• Outgoing and Redirect
• Incoming

• Expert knowledge on MT advices and statements (MT9*) equivalent MX advices and statements (CAMT.05*)
• T24 knowledge
• FX.LIM.ORDER
• DELIVERY
• RD Module
• Clearing Directory
• Strong knowledge in TPH
• Parameterisation
• Product definition
• Client conditions
• Bank conditions
• Routing and Settlement: LORO NOSTRO/SSI
• Clearing
• Payment processing
• Order Entry application
• Able to understand Bank requirements and discuss the possible solutions to cover the requirements
• Able to support/provide solutions for the Technical Team for the issues reported
• Able to review and understand the existing L3 developments and COB processing
• Candidate should have SC clearance and valid for next 1 year
• Prior experience of annual SWIFT standards development, delivery and post GoLive support

Key Responsibilities

• Configuring, testing and integrating Sprint backlog items
• Clearly documenting deliverables in the knowledge management tools like Confluence/sharepoint
• Ensuring every deliverable successfully meeting Definition Of Done
• Actively participating in scrum ceremonies
• Regularly updating Jira and adhering to release governance and updating team maintained component trackers

Desirable Criteria

• Prior experience of working in Agile methodology, Scrum framework
• Basic knowledge about SWIFT alliance gateway, IBM MQ and SAP or minimum experience of working with similar interfaces
• Ability to work in cross functional environment (Product vendors, service providers, bank SMEs, system testers and other interface developers as required)
• Maintaining non live environments (running COBs if required, solving memory related issues, resolving any issues in UAT environments, code base conflicts etc)

About The Role

As theClient Portfolio Analyst, you will provide the governance “scaffolding” required for multidisciplinary teams to deliver at pace. You will act as a strategic pivot between delivery leadership, internal resourcing teams, and the client to ensure all contractual obligations, KPIs, and SLAs are met. You are the “gatekeeper” of the accountmanaging the pipeline of upcoming demand, drafting clear Statements of Work, and owning the end-to-end onboarding and compliance lifecycle for all team members.

Responsibilities

SoW Creation & Demand Intelligence

• Statement of Work (SoW) Drafting:Lead the accurate drafting of all new SoWs and Variations, translating client needs into clearly articulated deliverables and milestones.
• Demand Triage:Identify upcoming demand from client conversations and ensure the Resourcing Team is briefed early with precise profiles and start dates.
• Liaison:Act as the primary interface between the accounts delivery needs and the central resourcing function to ensure a high-quality pipeline of candidates.

Onboarding & Compliance

• End-to-End Onboarding:Manage and regularly enhance the onboarding process for all new team members, ensuring they have the necessary kit, credentials, and access from day one.
• Compliance Gatekeeping:Enforce robust document and version controls for all contract documentation to ensure the account is always audit-ready.
• Obligations Tracking:Maintain a central Contract Obligations Tracker to ensure every deliverable promised in an SoW is monitored and reported.

Account Operations & Governance

• SLA & KPI Management:Gather and analyse KPI data, monitoring performance against SLAs and providing detailed monthly rationale for service reviews including RAID log management.
• Governance Support:Lead the preparation of high-quality materials for project boards, including slide packs, agendas, and the tracking of all actions/decisions to completion.
• Financial Monitoring:Support the collection of timesheets and expenses to ensure accurate monthly invoicing and track expenditure against contractual caps.

Dimensions

• Demand Coordination:Managing a continuous flow of demand for 100+ delivery roles across a complex portfolio.
• Governance:Orchestrating monthly service reviews and quarterly balanced scorecards.Financial Integrity:Tracking actual spend against forecasts, monitoring “burn down” rates, and ensuring month-end reporting accuracy.
• Compliance:Ensuring 100% adherence to IR35, security vetting, and contractual obligations.

About You

You are an exceptionally organised self-starter who thrives on creating order within complex environments. Beyond your operational rigour, you are a natural communicator who enjoys engaging with clients and building lasting, trust-based relationships. You understand the mechanics of SLAs and take ownership of the accounts daily health to support the Engagement Lead. By blending analytical skills with an empathetic approach to client needs, you proactively identify bottlenecks and deliver solutions that satisfy both the data and the stakeholders.

Professional knowledge and experienceExperience

• Operational Governance:Proven experience in designing and maintaining the governance “scaffolding” required for multidisciplinary teams to deliver at pace.
• Account Lifecycle Management:Expert at managing the end-to-end lifecycle of account operations, from identifying demand and drafting SoWs to managing complex onboarding and compliance.
• High-Volume Coordination:Experienced in managing a continuous flow of demand for 100+ delivery roles across complex portfolios.
• Risk & Mitigation:Skilled in identifying operational riskssuch as “scope creep” or “spend burn” exceeding forecastsand implementing corrective actions to protect contractual integrity.

Technical skills

• Contract Management:Strong understanding of contract principles and SoW, including drafting variations and clear measurable milestones.
• Financial Literacy:Proficient in financial reporting, tracking actual spend against forecasts, and monitoring “burn down” rates for accurate monthly invoicing.
• Compliance Standards:Familiarity with IR35 regulations and security vetting processes (e.g., BPSS/SC).
• Data & Tooling:Proficiency in utilising tools such as Power BI for performance dashboards, and Jira or PSA systems for demand triage and workflow automation.

Behaviours

• Strategic Bridge-Building:Models collaborative behaviours that bridge the gap between high-level client expectations and the practical realities of resourcing and delivery to ensure mutual success.
• Ownership & Precise Execution:Takes full accountability for administrative processes and the accuracy of all reporting, applying high standards of professionalism to ensure every SoW and contract document is precise and audit-ready.
• Proactive Problem-Solving:Identifies process bottleneckssuch as onboarding delaysand proposes data-driven solutions to create lasting positive change rather than simply reporting the issue.
• Resilience & Composure:Maintains a calm demeanor and high standards of accuracy when navigating shifting client demands, complex governance requirements, or urgent compliance audits.

Strengths, drivers and traits (to follow)

• Operational Intuition:The ability to see the “big picture” of an accounts health while managing the granular tasks of vetting and kit deployment.
• Influencing & Negotiation:Navigating the needs of internal resourcing teams and external clients to reach a consensus on start dates and deliverables.
• Efficiency (Driver):Motivated by the challenge of turning chaotic, manual processes into streamlined, repeatable “scaffolding.”
• Accountability (Driver):Driven by the satisfaction of being the “single source of truth” for account data and operational health.
• Impact (Driver):Seeing how well-structured governance directly enables delivery teams to provide value at pace.
• Pragmatic (Trait):Focused on what works, balancing the need for rigid compliance with the need for delivery speed.
• Diplomatic (Trait):Able to enforce “gatekeeping” rules and standards without damaging stakeholder relationships.
• Self-Starter (Trait):Highly autonomous; you proactively improve systems before they break.

PACT values

• Purpose -The beating heart of our organisationthe impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
• Accountability -As we apply flexibility, pace and growth through our self-organisation, we are accountable* to all of our stakeholders.
• Craft -Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.
• Togetherness -Togetherness is how we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams.

About UsPeople-Powered Transformation

We’re a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.