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PM Operational Lead
BAE Systems
Multiple locations
Hybrid
Senior
£63,310
RECENTLY POSTED

Job title: PM Operational Lead

Location: Warton – Minimum 4 days per week onsite with potential travel within the UK and flexible working

Salary: £63,310+ dependant on experience

What you’ll be doing:

  • Lead the Project Management Function: Directly manage, mentor, and grow the project management team, building a high-performance culture rooted in ownership, collaboration, and accountability.
  • Integrate Cross-Functional Activities: Oversee programme-wide integration across Engineering and Functional teams ensuring that your project managers are integrated into all workstreams with clarity of purpose and shared milestones.
  • Drive Strategic Alignment: Align project activities with overall programme goals, providing guidance and decision-making support to your team and cross-discipline leaders.
  • Govern Programme Delivery: Maintain effective governance routines, including programme reviews, performance tracking, and decision-making forums that support on-time and on-budget delivery.
  • Own Configuration Control: Lead your team in maintaining strict configuration and change control across project artefacts, enabling informed and agile decision-making.
  • Mitigate Risk Proactively: Identify risks across teams and work packages, alongside developing resolution plans that protect the integrity of the programme.
  • Control Programme Configuration: Maintain configuration control of programme artefacts, such as schedules, baselines, change logs, and risk registers, adapting as needed for evolving requirements.
  • Champion Continuous Improvement: Introduce and embed programme management best practices and digital toolsets, driving efficiency and excellence across the delivery ecosystem

Your skills and experiences:

Essential:

  • A proven background in programme or project integration and programme controls.
  • Strong working knowledge of programme management tools such as Microsoft Project, Jira, and digital collaboration platforms.
  • Demonstrable experience facilitating programme reviews, driving inter-departmental collaboration, and managing dependencies.

Desirable:

  • Experience managing complex engineering or aerospace programmes, ideally with exposure to the development phase.
  • Recognised qualification in programme/project management (e.g., APM PMQ, MSP, PRINCE2, or PMI PMP)

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Dreadnought Integration project management Team

As a PM Operational Lead, you will lead and develop the Dreadnought Integration project management team, aligning them around a shared vision of delivery excellence. Reporting directly to senior leadership, you will act as the strategic force behind the integration of cross-functional activities, ensuring coordination across engineering, manufacturing, planning, commercial, and flight operations. Your work will underpin the programme’s success and shape the future of aerospace technology.

You will be the connective tissue across the organisation—aligning programme objectives, eliminating silos, and orchestrating the smooth delivery of major milestones. While, at the same time, leading the project management professionals, enabling them to deliver with precision and impact. You will shape and mature our delivery frameworks, coach emerging leaders, and ensure consistent project performance that delivers on time, on budget, and to scope.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 6th February 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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Data Platform Lead
HAYS
Milton Keynes
Hybrid
Senior
£65,000
RECENTLY POSTED

Your new company
You will be working for a large, well-known organisation who are a powerhouse within their industry.
Your new role
You will manage a team of technical specialists, ensure platform stability and performance, and drive continuous improvement across their data services.
Key responsibilities:

  • Lead, mentor and manage a team of data platform specialists.
  • Oversee resource planning and delivery across design, projects, operations and change.
  • Act as an SME for the Data Platform and own platform design and supplier relationships.
  • Maintain platform availability, capacity and configuration, managing risk and downtime.
  • Lead incident and problem management, ensuring root cause analysis and timely resolution.
  • Support operations with appropriate out of hours cover.
  • Ensure proactive monitoring, patching, upgrades and adherence to change processes.
  • Provide technical support to projects and cross-functional teams.

What you’ll need to succeed

  • Proven experience in technical leadership or management roles.
  • Strong background in incident, request, change and problem management to SLA.
  • Experience implementing cloud technologies using Azure.
  • Hands on experience with Microsoft Fabric and SQL Server is essential.
  • Extensive experience managing and supporting complex data platforms.
  • Familiarity with JIRA and Confluence.

What you’ll get in return
A permanent role that’s paying up to £65,000pa with additional benefits that also has hybrid working on offer.
What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

SAP OTC Architect
eTeam Workforce Limited
London
Hybrid
Senior - Leader
£580/day - £625/day
RECENTLY POSTED

Role Title: SAP OTC ArchitectLocation: London/ Hybrid 3 days a week from the officeContract duration: 6 months, extendable by 6 months
In this role, you will anchor functional consulting efforts across global SAP S/4HANA programs. You will support business process analysis, solution design, configuration, testing, cutover, and hyper care activities for end to end Order to Cash (O2C) processes.You will collaborate with cross functional teams including MM, FI, PP, and logistics stakeholders, ensuring seamless integration and high quality delivery for global deployments, enhancements, and support programs.
Required

  • 812+ years of hands on SAP SD experience including S/4HANA.

  • Strong expertise in Sales Order Management, Delivery Processing, Billing, Pricing, and Credit Management.

  • Deep understanding of end to end O2C processes and integrations with MM, FI, PP/QM, GTS, TM.

  • Experience in configuring pricing procedures, condition records, partner functions, outputs, and ATP.

  • Strong understanding of IDocs, BAPI, EDI, output management, and integration with 3PL/logistics systems.

  • Proven experience leading SIT/UAT cycles, test planning, and defect triage.

  • Strong analytical and documentation skills with ability to translate business needs into functional designs.

  • Excellent communication and stakeholder management capabilities.

Preferred

  • Experience in global rollouts, template design, or large transformation projects.
  • Exposure to SAP CS (Customer Service) or SAP LE TRA.
  • Experience working in regulated industries (pharma, life sciences).

Personal

  • Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

  • High analytical skills

  • A high degree of initiative and flexibility

  • High customer orientation

  • High quality awareness

  • Excellent verbal and written communication skills

Key Responsibilities:

  • Lead end to end O2C design includes sales orders, quotations, contracts, deliveries, billing, and credit management.

  • Configure SAP SD components such as pricing procedures, partner functions, outputs, condition techniques, and item categories.

  • Ensure seamless integration with MM, FI, PP, and warehousing systems (WM/EWM).

  • Conduct workshops to gather business requirements and translate them into design documents and functional specifications.

  • Lead SIT/UAT cycles, manage defects, and validate interfaces (IDoc/BAPI/OData/API).

  • Prepare and support SD related cutover activities including open orders, billing due lists, pricing loads, and customer master updates.

  • Support go live readiness, training, and hypercare stabilization.

  • Ensure process compliance with SOX, SOD, and audit standards.

  • Drive continuous improvements across pricing, returns, credit, and delivery processes.

  • Create reusable templates, documentation, and functional playbooks.

Tools & Technologies

  • SAP S/4HANA SD, SAP ECC SD

  • IDoc / BAPI / OData / SOAP REST APIs

  • Jira / ALM / Azure DevOps / ServiceNow

  • SAP Fiori for SD& Sales Analytics

  • EDI/3PL logistics interface integrations

AWS Product Owner
Oscar Associates Limited
Southampton
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

We are recruiting for an experienced Product Owner to support governance activities across an AWS cloud platform within a regulated organisation.

This role sits between Engineering and Governance, focusing on strengthening cloud controls, improving technical documentation, and addressing platform findings. While you won’t be designing architecture solutions, you will need a solid understanding of AWS architecture principles and processes to work effectively with Architects and Engineering SMEs.

Responsibilities

  • Review and remediate governance and control findings within AWS
  • Assess and enhance cloud governance frameworks and processes
  • Partner with Engineering SMEs to produce and refine High-Level Design Documents
  • Support design and governance approval processes
  • Coordinate stakeholders and manage documentation timelines
  • Ensure all outputs meet regulatory and internal compliance standards

Key Skills

  • Strong understanding of AWS cloud infrastructure
  • Proven Technical BA experience / Product Owner Experience (preferred over Architect background)
  • Experience with application management, governance, and lifecycle controls
  • Comfortable operating in structured, regulated environments
  • Strong analytical, documentation, and stakeholder engagement skills
  • Jira (essential) and Confluence (desirable)
  • Awareness of automation / Terraform beneficial

This is an excellent opportunity for a process-driven AWS expert who can bridge technical engineering discussions with governance and compliance requirements in a cloud-first environment.

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Senior Product Manager (SaaS)
Spectrum IT Recruitment
Portsmouth
Hybrid
Senior
Private salary

Portsmouth (Hybrid - 1 day a week onsite, 4 days remote)

We’re working with a growing and ambitious SaaS business that is expanding into an exciting new customer segment. With strong early adoption and significant investment behind the product, this is a fantastic opportunity to play a key role in shaping its future.

The Opportunity

You’ll take ownership of a developing product within a friendly and ambitious environment, working closely with engineering, design, sales, and marketing teams to deliver a best-in-class solution. This is a hands-on Product role where you’ll influence strategy, drive delivery, and directly impact customer success.

What You’ll Be Doing

  • Product Ownership & Delivery: Define and own the product roadmap aligned to customer needs and market trends. Work closely with engineering teams to deliver high-quality, scalable solutions. Collaborate with UX/UI to create intuitive and engaging user experiences.
  • Customer & Market Insight: Gather and analyse user feedback and product data to inform decisions. Conduct market research and competitor analysis to identify opportunities. Continuously improve the product based on real-world usage.
  • Go-To-Market & Launch: Partner with sales, marketing, and customer success teams on launches. Support internal teams with product knowledge and training. Monitor performance and iterate based on results.

What We’re Looking For

  • 4+ years’ experience as a Product Manager in a SaaS or tech environment - B2B ideally
  • Strong understanding of SaaS products and cloud-based platforms.
  • Experience working in Agile environments (Jira, Confluence or similar).
  • Excellent communication and stakeholder management skills.
  • Bonus points for Data Analytics & Visualisation Tools; SQL, BI

Why you should apply?!

Opportunity to own and shape a growing product with strong backing. Collaborative, fast-paced environment with real impact. Clear progression and development opportunities. Hybrid working model.

We cant advertise salary but it is competitive, above average and comes with a flexible hybrid pattern of 1 day a week onsite near Portsmouth & Fareham (30-40 minutes from Southampton)

Interested? Hit apply.

You can reach out to (url removed) for more info or to arrange a confidential chat

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

MI & Data Analyst
MPJ Recruitment Ltd
Birmingham
In office
Junior - Mid
£28,000 - £45,000

Birmingham

28,000- 45,000 DOE

Monday-Friday

MPJ Recruitment is partnering with a fast-growing, entrepreneurial business who operate within the motor claims industry. Backed by a highly experienced leadership team with over 40 years of industry expertise, the business continues to expand and is now looking to recruit a MI & Data Analyst for their Birmingham-based team.

The MI (Management Information) and Data Analyst will be responsible for collecting, analysing, and interpreting data to provide actionable insights that support the businesses decision-making. They will design and deliver management information (MI) reports, dashboards, and data visualisations, ensuring accuracy, integrity, and availability of data across the business for both internal and external stakeholders.

Key Responsibilities

Data Analysis & Reporting

  • Develop, maintain, and continuously improve MI reports and dashboards for both internal stakeholders and our clients.
  • Take ownership of internal and external dashboards, analysing data to identify trends, patterns, and opportunities for operational and commercial improvements.
  • Prepare and deliver client MI packs in line with contractual requirements and service level agreements.
  • Provide accurate and timely ad-hoc reporting for management, finance, operational teams, and clients as required.

Data Management & Integrity

  • Ensure accuracy, consistency, and completeness of data across multiple systems.
  • Support data governance and compliance with internal and external regulations (e.g., GDPR).
  • Collaborate with IT and system owners to optimise data flows and integrations.

Business Insights & Decision Support

  • Translate complex data into clear, concise insights and recommendations.
  • Support strategic projects with data-driven analysis.
  • Monitor KPIs and performance metrics, highlighting risks and opportunities.

Tools & Systems

  • Build and optimise Power BI dashboards and other visualisation tools.
  • Use Jira, Excel, and other analytics tools to extract and manipulate data.
  • Support automation of reporting processes to improve efficiency.

Skills & Competencies

  • Strong analytical and problem-solving skills with exceptional attention to detail.
  • Advanced Excel (pivot tables, formulas, macros) and Power BI skills.
  • Knowledge of data modelling and reporting best practices.
  • Clear communicator - able to present complex data in a business-friendly way.
  • Ability to work independently while managing multiple priorities.
  • Knowledge of data governance, compliance, and GDPR (desirable).
  • Knowledge of Jira (advantageous)

Interested in knowing more? CLICK APPLY.

Programme Manager (HE Sector)
Adecco
Yorkshire
Hybrid
Senior - Leader
£500/day - £550/day

Rate - 550 (A day)

Location - Yorkshire (Hybrid)

Duration - 6 Months (Initially)

Ir35 - Inside (Must use an umbrella company)

The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams.

Key Responsibilities

Programme & Project Leadership

  • Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline.
  • Develop and maintain programme plans, risk logs, and governance structures in line with university regulations.
  • Drive continuous improvement across academic, professional services, and student experience initiatives.
  • Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance.

Stakeholder & Relationship Management

  • Build strong relationships with senior academics, faculty leadership, professional services, and external partners.
  • Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making.
  • Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development.

Operational Excellence

  • Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes.
  • Champion effective project governance, documentation, and quality assurance processes across the institution.
  • Oversee resource allocation, procurement, and contract management for programme-related activity.

Team Leadership

  • Line manage project officers/coordinators, providing coaching, professional development, and workload oversight.
  • Foster a culture of collaboration, accountability, and innovation across programme teams.

Essential Experience & Skills

  • Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment).
  • Demonstrable success managing multiple large-scale projects simultaneously.
  • Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes.
  • Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff.
  • Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP).
  • Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA).
  • Experience leading teams and driving performance in a matrixed HE environment.

Desirable

  • Experience delivering digital transformation or student journey improvement projects.
  • Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ).
  • Experience working with external agencies, funding bodies, or accrediting organisations.
Helpdesk Technical Support Analyst
FINTEC recruit Ltd
Gerrards Cross
Hybrid
Junior - Mid
£32,000 - £37,000

FINTEC recruit is supporting hiring for a Helpdesk role for Technical Support Analyst. This is a permanent position based in Buckinghamshire, with salary depending on experience ranging from £32,000 to £37,000 plus benefits package. This role is primarily office based, working 09:00 am. To 17:30 pm. Monday to Friday, further details on application. Potential of hybrid working.

Responsibilities:

  • Responding to incoming telephone support calls and tickets
  • Resolving technical issues or escalating to the development team if required
  • Installing and customising software solutions for customers
  • Maintain supporting records via Jira and closing tickets updating information as required
  • Delivery user training sessions (remotely or on-site)
  • Involved in Quality assurance tests or bug fixes pre customer release
  • Working closely with the internal wider team to ensure customer service and continuous improvement

Skills and Experience required for the Technical Support Analyst role:

  • Hold an IT Qualification or degree in a relevant discipline

  • At least 2 years of working in a second line technical support helpdesk role

  • Experience with service desk ticketing using tools such as Jira or similar

  • Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools

  • Fluent in English both spoken and written

Full details of the Technical Support Analyst role is available on application. To apply please submit your current CV or apply via our FINTEC recruit website.

Service Desk Analyst (Fixed term)
Camping and Caravanning Club
Not Specified
Hybrid
Graduate - Junior
£25,700 - £28,500

Service Desk Analyst

Full time, 37.5 hours a week £25,700- £28,500 per annum

Fixed term role until 31 December 2026

The Camping and Caravanning Club is the world’s oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for two Service Desk Analysts to work within our Technology & Change team. The Service Desk is the first point of contact for users seeking technical assistance. They provide support for hardware, software, and network issues, troubleshoot problems, and escalate complex cases as needed. The role involves diagnosing technical problems, escalating issues as necessary, and ensuring that customer service standards are maintained.

Daily duties and responsibilities will include:

  • Respond to incoming service desk calls, emails, and tickets from users experiencing technical issues.
  • Accurately log and document all support requests and incidents in the ticketing system.
  • Diagnose and resolve hardware and software issues
  • Provide feedback and updates to users on the status of their requests.
  • Utilise Citrix remote session shadowing for end user problem resolution
  • Fulfil service requests, such as password resets, account creation, and software installations
  • Utilise in house and external resources for problem resolution.

We are looking for the following in applications:

  • ITIL Foundation Certification or equivalent ITSM certification
  • Relevant and recent experience working in an IT support environment
  • Experience with Active Directory, Microsoft 365 administration, or basic network troubleshooting
  • Experience supporting remote users and working with remote desktop tools
  • Hands-on experience with ticketing systems (e.g., ServiceNow, Jira, Freshdesk)
  • Proficiency with Windows and basic networking concepts
  • Capable of working on their own for sustained periods of time/ ability to work independently and as part of a team
  • Logical thinker, undertake problem solving
  • Excellent communication and interpersonal skills including good telephone skills
  • Familiarity with cybersecurity best practices and data protection regulations.
  • Full UK Driving Licence, ability to travel to various locations in line with the needs and requirements of the business

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We’ve been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week.

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 6th March 2026

Please note previous applicants need not apply

Overnight Application Support Analyst - FinTech
James Joseph Associates
London
Remote or hybrid
Junior - Mid
£25,000 - £60,000
+1

THE ROLE:Overnight Application Support Analyst

Our client is is a small dynamic FinTech company, Providing functional electronic services to support post-trade processing in the Securities Lending and Repo markets by providing services which perform faster and are

Our client is looking for an Overnight Application Support Analyst to join their growing team of experts. Note the working hours : Night shift APAC hours Sunday 11pm to 8am Monday morning all the way through to Thursday evening -Friday and Saturday will be the weekend.

Our Client offers the opportunity to work in a small but growing award-winning company with other skilled professionals, delivering to the highest standards and providing outstanding client service,where good work is both recognised and rewarded.

THE ROLE (DUTIES) :Overnight Application Support Analyst

The position is a UK Based role that provides UK Overnight Application support coverage for the APAC time-zone. During the first three month onboarding period, you will work UK daytime hours, while receiving comprehensive training and gaining full familiarity with the companies systems, processes and support procedures. On completion of the onboarding process, you will transition to the APAC support rotation, covering overnight hours from 23:00 to 08:00 (UK time) as part of the dedicated APAC support schedule. You will take the handover from the US based team at the start of your shift and

hand back to the UK team at the end of your shift.

Continuing our dynamic production support to

ensure a high quality of service to our clients. You will be fully trained to understand our

application and business in depth. Starting with a high-level overview of Securities Finance and the company s application, You will receive full assistance

from the support and development team as you progress to an expert in the field.

This is a unique opportunity to join a small company that is at the point of looking to

increase delivery capacity and product offering. You will also gain valuable experience in Technical Support and problem-solving ability.

  • The successful candidate with be responsible for monitoring the production and User Acceptance testing environments
  • Investigate, action and resolve issues impacting internal systems and clients.
  • You will be required to work independently and prioritise tasks in what can be a challenging environment at times.
  • Report common issues, analyse the root cause and prevent them from recurring.
  • You are required to be responsive to internal and external client queries and tickets.
  • On boarding of new services for new and existing clients.
  • Updating system configuration across environments.
  • Continuous improvements of the production service and team effectiveness.
  • Participating in Client Service and Technology meetings.
  • Handle production incidents and problem management activities related to the incident.

Challenges:

  • Develop a comprehensive understanding of the services provided and the associated benefits /value proposition for clients.
  • Gain an understanding of the complex technical structure of services, starting initially
  • at the top level, but with increasing depth over time.
  • Maintain and continually improve the exceptional quality of support that the company provides to clients (e.g. by being flexible, having a can do approach, executing smooth data integrations,understanding client issues)
  • Understand the risks associated with production issues, both to the client and to the company and prioritise issue resolution accordingly.
  • Improve support processes and procedures from a technical perspective
  • Become an expert in the Securities Finance business, company products and technology

SKILLS / EXPERIENCE REQUIRED: Overnight Application Support Analyst :

Experience with the below Technologies will be of advantage

  • Linux, Apache, MySQL, Perl, PHP
  • Monitoring and Alerting Systems
  • Ticketing / workflow Systems (e.g. Jira)

Essential Requirements:

  • A Good understanding of Unix/Linux and SQL knowledge
  • Ability to apply the right sense of urgency in a fast-paced environment
  • Highly motivated, punctual, organised, responsible and not afraid to ask questions or pick up the phone to clients
  • Enjoy both the responsive and proactive elements of the support role
  • Enjoy solving complex problems
  • Strong Technical ability for complex issue resolution and prioritisation
  • Ability to communicate effectively, especially during incidents

Disirable Requirements:

Knowledge of encryption protocols and browser security PGP

Customer Service or Client Interaction

Development experience

Knowledge of file transfer protocols (i.e. FTP/SFTP)

Experience with networking and firewalls

Software Implementation Project Manager
Cathcart Technology
Edinburgh
Remote or hybrid
Mid - Senior
£60,000 - £70,000

A global market-leading healthcare technology business in Edinburgh is looking for an Implementation Project Manager initially on a 12-month fixed-term contract, with a great chance of it converting to a permanent role. The organisation is trusted by hospitals and healthcare providers and has a reputation for delivering AI-driven solutions that streamline healthcare operations and provide clinicians with smarter insights. With a record-breaking quarter recently behind them, this is an exciting opportunity to work with a company that is both innovative and highly respected.

This is an end-to-end project role with genuine ownership. You’ll lead complex, client-facing software implementations for healthcare providers, seeing projects through from initiation to handover, and ensuring solutions are delivered efficiently, adopted successfully, and generate real value.

About the Company

This organisation was one of the first in its field to bring AI into real-world healthcare environments not as a gimmick, but as practical technology embedded directly into existing systems. Their platform enables clinicians to access multiple advanced applications through a single, integrated environment, removing the friction of disconnected tools and helping teams work smarter under increasing time pressure.

Rather than replacing healthcare professionals, their technology is designed to support them, reducing workload, accelerating workflows, and enabling faster, better-informed decisions. The business is experiencing high client demand and has a bright future roadmap, continuing to strengthen its position as a trusted partner to healthcare organisations globally.

The company still has a start-up feel with an innovative and collaborative environment. The culture is second to none, with very positive workplace metrics (well above average), reflecting how well it treats and supports its people.

The Role

You will coordinate across internal teams, external partners, and healthcare clients to deliver high-quality software implementations. You will manage scope, timelines, and resources, proactively identify and mitigate risks, and ensure a smooth transition to operational teams. Projects are primarily delivered using Waterfall methodology, so a structured, methodical approach is essential.

Key Responsibilities

Lead end-to-end client implementation projects, managing scope, timelines, and resources to ensure successful delivery.

Act as the primary point of contact for clients, partners, and internal teams, facilitating communication and collaboration.

Proactively identify and manage risks and issues, implementing mitigation strategies and escalating when necessary.

Maintain detailed project plans, track milestones, and report on project progress, ensuring alignment with contractual commitments.

Coordinate training and enablement activities to support client adoption and operational readiness.

Contribute to continuous improvement by sharing lessons learned and best practices across the team.

About You

Proven experience delivering client-facing software projects from end-to-end - essential

Strong stakeholder management, communication, and influencing skills, engaging technical and non-technical audiences alike

Excellent planning, organisational, and risk management capabilities, with high attention to detail

Familiarity with structured project delivery methodologies, primarily Waterfall, and project management tools (e.g., Jira, Smartsheet, Asana)

Background in healthcare technology, healthcare environments, and professional certifications such as PMP or CSM are a plus

Strong commercial acumen, understanding the business and client impact of project decisions

Enthusiastic, energetic, and proactive, taking ownership to drive projects forward while maintaining a collaborative approach

This role comes with a salary up to 70,000 plus benefits. It is a 12-month fixed-term contract with the opportunity to convert to permanent as soon as possible. The company operates a remote-first working model, with the team meeting in Edinburgh every couple of months, and with the expectation that candidates can also attend ad hoc company events, client meetings etc. There may also be occasional travel to Europe with all travel and expenses fully covered

If this sounds interesting, please apply or contact Murray Simpson.

Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Senior Power BI Data Analyst
Adecco
Birmingham
Remote or hybrid
Senior
£42,450 - £46,636

Government Property Agency

Salary - 42,450 to 46,636

Contract type: Permanent

Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon

There is also a non- standard RRA of up to 3,000 that may be applied to attract an exceptional candidate.

Job description

Data analytics provides a transformational and powerful combination to support GPA’s current and forward planning in key areas such as across Operations, Portfolio Performance, Health and Safety, Risk Management and Sustainability. It provides essential actionable insights to support planning, decision making, scenario planning and predictive analytics. Data analytics across the GPA is already providing a transparent, interactive interface to the large amount of data we collect and process in GPA. A number of exemplar Power BI dashboards are already supporting business plan objectives and crucial reporting in areas such as Occupancy, Property Portfolio, Customer Satisfaction, Client Satisfaction, CRM Reporting, Sustainability etc. In this role you will be responsible for the full lifecycle development and maintenance of part of GPA’s dashboard portfolio. Working alongside Business Analysts and Data Architects you will have authority to build analytics solutions that are underpinning the key strategic and operational business decisions of GPA.

Key responsibilities

  • Support the delivery of GPA’s Information & Data Strategy and wider reporting requirements.
  • Support the delivery of reporting & dashboard business KPI’s, providing more focussed support to business-critical dashboards and reporting
  • Delivering GPA’s BI products in accordance with our Information Management and Data Governance frameworks
  • Capturing and refining the requirements for BI across GPA and using this to design solutions in consultation with business stakeholders
  • Designing and deploying BI applications (e.g. dashboards) across GPA and more widely across government as required
  • Performing upgrades and improvements to the functionality and content of deployed dashboards
  • Support the team with business engagement, hosting working group sessions to provide updates to all levels of the business.
  • Collaborate across GPA at all levels to gather requirements and produce new dashboards that will aid in their daily working duties for the GPA.

Personal Specification

As a data driven organisation, a data analytics lead is essential to assure as an organisation we can devise approaches and systems to ‘make sense’ of the large volumes of data present in the organisation The Senior Data Analyst ensures that the GPA:

  • Engages and liaises across GPA to ensure BI requirements are captured and understood
  • Has fully documented methods and approaches to create BI productsUpdated
  • Has reliable and accurate BI applications deployed as required by the business

Technical skills

Essential criteria:

  • Power BI, Azure, Redshift, Databases, Power Platform, Dev Ops, SQL, RLS, CICD
  • Design and development of Power BI artefacts and environments
  • Numerical analysis methods
  • Stakeholder management and consensus building
  • Working in an Agile development environment Desirable criterion:
  • Work prioritisation and scheduling to time and budget
  • People training & development
  • Using Agile development environments such as JIRA Qualifications and Accreditation

Qualifications

Essential criteria:

  • A computer/analytics University degree Desirable criterion:
  • Microsoft Accreditation for Data Analytics (DA-100)
  • Gold Standard: IT & Data Management - CITP / CsyP

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
  • Generous annual leave

How to apply

The application process will be open until the 27th February 2026.

Additional information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application.

New entrants are expected to join on the minimum of the pay band.

Software Licensing Specialist - FOSS
Talent Smart
London
Remote or hybrid
Mid - Senior
£595/day - £630/day

Contract Inside IR35

Software Licensing Specialist Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM) / IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

  • Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
  • Analyse licence and copyright considerations for new open-source software requests.
  • Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
  • Contribute to the continuous improvement of FOSS governance and control processes.
  • Review and categorise open-source licences, including those not recognised by automation tools.
  • Support training and awareness initiatives on licensing obligations.
  • Guide and mentor FOSS licensing analysts within the team.
  • Support the evaluation and development of licence assessment tooling.

Essential Experience

  • Strong knowledge of open-source licences, obligations and risk implications.
  • Experience analysing open-source components and their licensing models.
  • Hands-on experience with at least one open-source scanning tool.
  • Understanding of software licensing agreement terminology.
  • Experience working with Legal teams to interpret licence agreements.
  • Strong communication and stakeholder management skills.
  • Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

  • Experience engaging with Legal and Engineering stakeholders.
  • Knowledge of software development lifecycle and DevSecOps practices.
  • Experience working in Agile environments.
  • Exposure to tools such as Nexus IQ Server, FOSSology or similar.
  • Legal or copyright training would be advantageous.

More details available on successful application.

Contract Demand Lead
Experis
Shropshire
Hybrid
Senior
£270/day - £320/day

Rate: 322
Clearance Required: BPSS
Duration: 6 months
Location: Telford - 2 days on site - candidates need to be within travelling radius to Telford
On site during the training period and then switching to a hybrid pattern of 2 days/week in office

PMO type skillset or Service experience

Key Skills-Analysis, Stakeholder management, governance, financial insights, attention to detail, adapt to a fast-paced environment, deadline driven, planning, reporting, project support, detail-oriented, organised, and thrives on solving problems and passion for continuous improvement

This is a busy and fast-paced environment and operates to Service Level Agreements and with service penalties for missing contractual measures. Thus, the Contract Delivery Lead role is a pivotal role in bringing in work to the account within contractual measures.

What will you be doing?

  • Owning the management of requests for costs, from the HMRC client, from receipt to response.
  • Working closely with the relevant Capgemini portfolio team; the development teams; other specialists; and other CDL’s to ensure we produce high quality responses in line with client deadlines.
  • Ensuring a strong audit trail of data is captured from receipt of request to issue of response, to provide account and client MI; assure process compliance
  • Ensuring appropriate quality standards and approvals are in place before a response is issued to the client
  • Acting as a process SME for colleagues less familiar with the Demand Management process; helping resolve queries
  • Working as part of a wider MU team focused on ensuring an excellent client experience.

What will you bring

  • A pride in always delivering an excellent service and an understanding of delivering to SLA’s
  • Ability to work well with a variety of Capgemini colleagues e.g. delivery, finance, commercial
  • Ability to multi-task, operate in a busy environment and meet deadlines (including SLA’s)
  • Attention to detail and ability to follow a specified process
  • Flexibility to cover for CDL colleagues (as they will cover for you) and flexibility to - and by exception - work beyond 1730 to return a response on that working day
  • Experience with using MS Office tools (such as SharePoint, Teams, Outlook, Word, Excel)
  • Ideally you will have experience with running StandUp Meetings and using JIRA and JQL to oversee responses are on schedule to meet SLAs (but full training can be provided)

Skills Needed

  • Communication (verbal, written)
  • Planning (of self and of others)
  • Attention to detail - especially during data capture tasks and assurance tasks
  • MS Office tool competency
  • Atlassian Jira
Atlassian Application Engineer
CBSbutler Holdings Limited trading as CBSbutler
Shropshire
Hybrid
Mid - Senior
£405/day

Job Title: Atlassian Application Engineer

Max Supplier Rate: 405 per day inside ir35

Duration: 6 months

Location: Telford/hybrid with (2 days/week in office)

Candidates must be willing and eligible to go through SC clearance for this role.

Role Overview: We are seeking an experienced Atlassian Application Engineer to support a major UK Government project. You will be responsible for configuring, maintaining and optimising Atlassian tools (Jira, Confluence and Marketplace add-ons) to deliver secure, reliable and scalable solutions for critical public sector services.

This role suits a hands-on specialist with proven experience delivering Atlassian platforms in complex enterprise environments.

Key Responsibilities:

  • Configure, administer and optimise Atlassian applications including Jira, Confluence, Bitbucket and Bamboo to meet business and client requirements.
  • Lead and deliver Atlassian platform upgrades, migrations and system consolidations, ensuring minimal disruption and data integrity.
  • Perform technical assessments and health checks of Atlassian environments, recommending and implementing improvements.
  • Design and configure Jira Service Management solutions including workflows, queues, SLAs, automation rules and integrations.
  • Develop and maintain integrations between Atlassian tools and third-party systems using APIs and scripting.
  • Implement and support CI/CD automation for application upgrades, testing and deployment processes.
  • Work closely with stakeholders to define workflows, custom fields, reporting dashboards and marketplace add-ons.
  • Provide technical guidance and support across Agile, DevOps and ITSM-aligned delivery environments.

Expereince required:

  • At min 3-5 Years of experience in Atlassian solution delivery, working on Application Engineering related activities
  • Hands on Experience with Jira, Confluence upgrades, migrations and consolidations
  • Atlassian Technical migration accreditation and certifications
  • Performed technical assessments and heath checks
  • Experience and certification in the Administration of Atlassian instances of Jira and Confluence
  • Experienced in administration Atlassian products Bitbucket and Bamboo
  • Jira Service Management solution configurations. Be able to configure queues, SLAs and automation
  • API and Scripting knowledge, Solution delivery between Jira and other applications
  • Has used and can configure CI/CD automation tooling for scripting Application upgrades and testing

If you are interested in this role or wish to apply, please feel free to submit your CV.

Technical Support Engineer
Uniqodo
London
Remote or hybrid
Mid - Senior
£50,000 - £55,000

Technical Support Manager

Our Benefits

  • 4-day workweek: Uniqodo has been one of the first companies in the UK to adopt a company-wide 4-day workweek without a salary reduction and without employees working overtime or extra hours.
  • Salary: £50-£55k dependent on experience.
  • 25 days holiday per year.
  • Pension scheme: a company-wide contributory pension scheme.
  • Market-beating protection: We care about looking after our team. You will receive death-in-service insurance and access to not one but two private healthcare schemes that include health, dental, mental wellbeing support and more.
  • Regular social events: We re a sociable bunch! Expect quarterly socials that range from escape rooms to sports days to arcades.
  • Flexible working hours: We believe that excellent performance is more important than clock-watching; therefore, we give our team the flexibility they need around their core hours.
  • Remote working flexibility: We currently work remotely, and we have the opportunity to meet face-to-face when necessary.

Why Uniqodo?

Uniqodo is a fast-growing SaaS business at the forefront of marketing technology. We are a Promotion Experience platform that helps e-commerce businesses achieve their marketing goals through promotions across different touchpoints of a customer journey. Have you ever enjoyed using a personalised voucher code online, been rewarded for your loyalty to a brand, or been given exclusive access to a sale? Those are exactly the kinds of great experiences we help our clients deliver.

We do award-winning work with some of the world s biggest and most loved brands, including Expedia, BT, EE, TUI, LG, Boots, QVC and The White Company and have won many industry awards, including Best Technology for Retail in the Performance Marketing Awards 2024.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, colour, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Solving challenges isn t just what we do for our clients; it s how we approach everything we do. We re stronger together and like to go the extra mile to help people grow personally and professionally. Solving problems goes hand in hand with positive debate, and we encourage our team to challenge anything they can improve. Much of our platform results from our team seeing and recommending new solutions, features, and better ways of doing things.

The Purpose of this Role

We have an amazing track record to build on, with a wealth of impressive brand names on our client list and a bank of great client work. We re looking for a superstar to join us as our Technical Support Manager to provide excellent technical support and operational excellence that delights our clients.

You can expect to collaborate directly with our supportive engineering and client teams. We re looking for the right individual who is excited by the challenge of helping our clients achieve great results through our technology, is hungry to learn and loves collaborating with others to solve problems.

What you will do

Technical Support

  • Provide excellent first and second-line support for technical queries about our platform directly to clients and internal teams by resolving issues promptly in line with our support SLA.
  • Own the triage process to act as a definitive filter that protects the engineering team from distractions, attempting a resolution before escalation.
  • Effectively manage client expectations and ensure realistic deadlines are met through excellent communication with the client and internal teams.
  • Ensure every issue has the most appropriate priority and make client satisfaction a key factor in prioritisation.
  • Identify opportunities for automation and suggest or implement improvements to the process that add value to the business.
  • Develop and maintain our product, help centre documentation and onboarding materials. - Be the voice of our customer and summarise common pain points and product pitfalls into actionable feedback for the Product team.
  • Help to design and iterate on the support and onboarding workflows and tools required to scale.

Client Excellence

  • Collaborate closely with internal teams and foster good client relationships to ensure every interaction delivers client satisfaction.
  • Communicate effectively and professionally with clients, assisting some of the world s largest brands like TUI, Expedia, BT and Boots.
  • Provide pre-sale support to the sales and customer success teams in product demos and technical conversations about our products and prospective use cases.
  • Manage and support integrations of new clients as part of the wider onboarding process. This will include advising on the right integration methods (JavaScript and API), as well as testing and troubleshooting issues with clients.
  • Ensure timely and successful completion of client integrations by actively monitoring progress, collaborating with clients to address challenges, and resolving issues that may cause delays.

About You

Required Skills and Experience

If you have the following, we would love to hear from you:

  • 4+ years experience working in a technical support or similar role.
  • 3+ years experience in a client-facing role.
  • Experience working in a similar role with a SaaS, e-commerce or marketing technology business.
  • Good understanding of web-based applications and APIs with practical experience using Postman/curl or similar to debug endpoints.
  • You are comfortable digging into API responses, inspecting web elements, and searching through logs to find the root cause of an issue.
  • Experience using a ticketing system like Jira to manage the support process end-to-end.
  • A proactive approach to work; you don’t just wait for tickets, you look for ways to improve documentation, automate repetitive queries, and refine internal processes.
  • Excellent problem-solving and troubleshooting skills. You love technology and are excited about solving problems.
  • Excellent written and verbal communication skills.
  • Ability to confidently and professionally communicate with clients, prospects, engineers, and other colleagues.
  • Good organisational skills and ability to manage a busy workload effectively.

Bonus Skills

The following are bonus points to your application, but not essential:

  • You have experience building or improving support workflows and aren’t afraid to tell us when a process is broken.
  • A previous software development or engineering role.
  • Practical knowledge of JavaScript, PHP, Bash or Python.

Assessment Process

Successful applicants will be invited to participate in the following interview process:

  1. Skills-based assessment
  2. Initial video interview
  3. Face-to-face interview, including a practical mock client assessment

Please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Delivery Lead - SC Clearance needed - UK (Fully REMOTE)
Randstad Technologies Recruitment
London
Fully remote
Senior
£65/hour - £75/hour

Role: Delivery Lead - SC Clearance neededType: Contract (6 Months)
Location: UK Wide (Fully Remote)
Working Model: Fully Remote

Contract Payrate: 47 - 57/hr on PAYE
65 - 75/hr on INSIDE IR35 Umbrella

Clearance: Active SC Clearance Required
Dual nationals will not be considered.

The Role:

We are looking for an experienced Delivery Lead to drive complex cloud and digital transformation initiatives within the Public Sector. You will bridge the gap between high-level strategy and agile execution, leading multidisciplinary teams (DevOps, Cloud Engineers, Analysts) to deliver secure, scalable, and citizen-focused solutions.

Key Responsibilities:

  • Programme Leadership: Shape delivery strategy and roadmaps for cloud-native/hybrid infrastructure (Azure, AWS, GCP).
  • Agile Governance: Manage sprint cycles, backlog prioritization, and delivery metrics (DORA) using Jira or Azure DevOps.
  • Technical Oversight: Review Infrastructure as Code (IaC) and automation workflows to ensure scalability and resilience.
  • Stakeholder Management: Navigate complex client contracts, manage third-party vendors, and lead service recovery for failed SLAs.
  • Compliance: Ensure all delivery aligns with GDS, NCSC, and ITIL standards.

Requirements:

  • Proven Lead: Extensive experience in service delivery within digital or legacy environments.
  • Public Sector Savvy: Deep understanding of Government Service Standards and secure delivery practices.
  • Commercial Acumen: Ability to manage internal charging mechanisms and interpret complex contracts.
  • Communication: Expert at presenting technical risks to non-technical senior leadership.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Principal Systems Engineer Software/Simulation
Manpower UK Ltd
Portsmouth
Hybrid
Senior
Private salary

Principal Systems Engineer(Software/Simulation) Portsmouth-Broad Oak Competitive Salary + 10-20% Bonus

My client a multinational Aerospace & Defence organisation are looking for a Principal Systems Engineer to join their team working on a hybrid basis.

You will join the clients Simulation and Training sector at Broad Oak Works Portsmouth, part of the Maritime and Land Defence Solutions business, working on the MIMESIS product.

As a System Technical Lead within the MIMESIS team, you will have technical responsibility for the design and development of new modules/content for the product, reviewing and approving lower level documentation. You will also provide technical guidance to the engineering team, working closely with System Design Authority, to develop and support MIMESIS for their customers.

What you’ll be doing:

  • Provide hands-on technical leadership with a team of systems and software engineers, and directly support the product System Design Authority
  • Apply the principles of Systems Engineering to develop software-based Simulation Systems across the full engineering lifecycle
  • Undertake Simulation Systems equipment design, network design and software design
  • Lead requirement decomposition and manage specifications using tools like IBM DOORS Next
  • Direct architectural modelling and interface definitions in tools such as CATIA Magic (Cameo)
  • Drive system integration and define acceptance strategies for software-based systems
  • Lead technical reviews and ensure compliance with customer, legislative & business requirements

Your skills and experiences:

  • Demonstrable experience of the application of Systems Engineering for software-based products
  • Expertise in Systems Engineering and Software integration lifecycle principles (ISO 15288 and 12207)
  • Strong background in requirements management (e.g., IBM DOORS Next - desirable)
  • Familiarity with engineering lifecycle models (Waterfall & Agile) and tools (e.g. JIRA)
  • Background in software development and integration
  • Technical leadership and ability to guide teams across disciplines to shape design solutions

To apply for this role please forward your CV to Peter Bibby on the email address below

Senior Data Engineer
Experis
Warwick
Remote or hybrid
Senior
Private salary

Role: Senior Data Engineer Background: Leveraging data analytics to provide insights and recommendations to drive strategic decision-making collaborating with cross-functional teams, including Finance, Accounting, Operations, HR, and others to deliver accurate and timely financial reporting, dashboards, analytics, and data-driven insights. Key Accountabilities A Senior Data Engineer (Production Support) will be responsible for monitoring, maintaining, and supporting ETL processes, data pipelines, and data warehouse environments. The ideal candidate should have strong troubleshooting skills, hands-on experience with ETL tools, and the ability to quickly resolve production issues to ensure data availability, accuracy, and reliability. * Monitor and support daily ETL processes, data pipelines, and batch jobs to ensure timely and accurate data delivery. * Troubleshoot and resolve production issues, job failures, and performance bottlenecks across ETL and data warehouse systems. * Work Closely with Data platform team to resolve data load issues. * Perform root cause analysis of recurring issues and implement permanent fixes. * Collaborate with development teams to transition projects smoothly into production and ensure operational readiness. * Implement and maintain monitoring, alerting, and logging solutions for proactive issue detection. * Ensure data quality, consistency, and availability through ongoing validation and health checks. * Apply best practices for production support, including incident management, change management, and problem management. * Work closely with business users, data analysts, and other stakeholders to resolve data-related queries. * Document runbooks, support procedures, and knowledge base articles to streamline production operations. * Continuously optimize processes for reliability, performance, and scalability in production environments. * Ensure compliance with data security, access controls, and audit requirements in production systems. Day-to-Day Tasks - Senior Data Engineer (Production Support) Production Support: * Check system dashboards, logs, and alerts for failures or anomalies. * Verify data quality and integrity checks (row counts, duplicates, missing data, schema changes). * Review ETL/ELT job runs, data pipeline executions, and batch processes. * Validate data loads into staging, warehouse, and downstream systems for critical tables. * Monitor real-time and scheduled jobs to ensure SLAs are met. * Investigate and resolve production issues (job failures, data inconsistencies, performance delays). * Collaborate with business users to resolve data access or reporting issues. * Coordinate with development/engineering teams for fixes, hot patches, or re-runs of failed jobs. * Track and document incidents, resolutions, and preventive measures in ticketing systems (e.g., ServiceNow, Jira). * Participate in daily/weekly operations meetings to report status and highlight issues. * Handover critical ongoing issues to on-call/offshore support (if applicable). Minor Works/ Maintenance: * Enhance Existing models with addition of fields as per the requirements. * Help with Deployments and initial loads during Go-live. * Perform root cause analysis for recurring or high-severity incidents. Proactive/Preventive Work: * Fine-tune ETL workflows and SQL queries to improve performance. * Implement monitoring scripts and automation to reduce manual intervention. * Restructure the Load plans to improve effeciency. * Review security and access controls to ensure compliance. * Update documentation (runbooks, troubleshooting guides, SOPs) for operational continuity. Skills and Capability requirements: * 6+ years of experience with ETL, data pipelines, and data warehouse production environments. * Strong expertise in troubleshooting ETL/ELT processes using tools such as Matillion, Informatica, ODI, or SSIS. * Experience in cloud-based data platforms like Snowflake. * Proven ability to analyze job failures, perform root cause analysis, and implement permanent fixes. * Hands-on experience with monitoring, alerting, and logging tools. * Familiarity with incidents, problem, and change management processes in ITIL-based environments. * Strong SQL programming and debugging skills with relational and cloud databases. * Experience with traditional and non-traditional forms of analytical data design (Kimbal, Inmon etc) * Excellent communication skills to interact with business users, analysts, and cross-functional technical teams. Nice to Have * Domain knowledge in the area of finance data is preferred. * Experience with SAP Systems and Databases * Knowledge of data visualization tools, such as PowerBI or Tableau

Cloud Delivery Lead
CBSbutler Holdings Limited trading as CBSbutler
London
Fully remote
Senior
£70/hour - £79/hour

+6 months +

+Fully remote working

  • 70 - 79 ph Inside IR35

+SC cleared role - must hold current active clearance

+Sole British - due to nature of the project

Skills:

+SC clearance

+Cloud Delivery leader

+DevOps

+Azure / AWS

+Stakeholder engagment

We are seeking an experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes.

Key Responsibilities

Programme Leadership & Strategy

  • Shape and oversee delivery strategy for cloud and DevOps programmes aligned to public sector transformation goals
  • Develop delivery roadmaps and prioritise initiatives based on organisational impact and stakeholder needs
  • Drive cross-departmental alignment to ensure consistent delivery frameworks and shared objectives

Team & People Management

  • Lead multidisciplinary agile teams including cloud engineers, DevOps specialists, analysts, and testers
  • Mentor, coach, and support performance development to build a high-performing delivery culture
  • Ensure effective resource planning to support sprint velocity and long-term delivery capacity

Cloud Architecture & Engineering Oversight

  • Oversee delivery of cloud-native architectures, container platforms, and hybrid infrastructure solutions
  • Guide adoption of Infrastructure as Code (IaC) and automation practices
  • Collaborate on designs for scalability, resilience, and high availability across platforms

Delivery Operations & Agile Governance

  • Manage sprint planning, backlog prioritisation, and iterative delivery using agile methodologies
  • Track and report delivery metrics such as deployment frequency, lead time, and change failure rate
  • Maintain delivery cadence and artefacts using tools such as Jira, Azure DevOps, or equivalent

Stakeholder & Vendor Engagement

  • Build strong relationships with internal teams, government departments, citizens, and suppliers
  • Manage third-party delivery performance and SLA adherence
  • Communicate effectively with both technical and non-technical stakeholders to drive transparency and consensus

Innovation & Continuous Improvement

  • Promote continuous improvement, learning, and feedback across delivery teams
  • Evaluate emerging DevOps tools, cloud patterns, and delivery models
  • Lead retrospectives and encourage knowledge sharing across programmes

Experience Required

The Delivery Lead will be a well-rounded service delivery professional with experience across applications, infrastructure, or digital services, and will demonstrate:

  • Proven service delivery experience in legacy and/or digital environments
  • Detailed working knowledge of the Industrialised Delivery Model
  • Ability to interpret and work effectively with client contracts
  • Experience producing mitigations for failed SLAs where required
  • Strong documentation skills for client-facing materials and governance
  • Confident communication and presentation skills with senior management and clients
  • Practical working knowledge of ITIL
  • Effective negotiation and stakeholder management capabilities

If you’d like to discuss this Cloud Delivery Lead in more detail, please send your updated CV to (url removed) and I will get in touch.

Project Manager
Hays Technology
Birmingham
Hybrid
Mid - Senior
£575/day

My clients are looking for a Project Manager. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for someone who can ensure the project produces the required products within the specified tolerances of time, costs, quality, scope, benefits and risk. You will also be responsible for the project producing a result capable of achieving the benefits defined in the business case.

The experience below is essential for this role:

  • Local or Central Government experience
  • Oracle Fusion/ERP experience
  • Finance Project Manager experience

Key Responsibilities:

  • As the programme moves forward and there is a culmination of activities required to be completed simultaneously, a Project Manager is required to focus primarily on the Finance Workstream to ensure that critical activity is coordinated and completed within the required timeframes in accordance with the Programme’s plan.
  • Critical activities include but are not limited to work associated with key integrations:
  • i.e. obtaining the correct information from suppliers to allow for the completion of UAT; assist with Cutover planning so that the Finance Workstream is able to prioritise correctly, manage capacity and resources to maximum efficiency and ensure that data Migration related activities such as validation, reconciliation and data cleansing are centralised.
  • A clear tracker for Finance for current and future plans - using a plan created by another PM
    as a framework and to include, by module: DM, Data Cleanse, Training, UAT, OAT, Cutover, CoE, JIRA, Integrations, Live Service, Change & engagement, Anything else I’ve missed, anything ad hoc
  • Daily start ups with Jan
  • Assistance with my diary management
  • Producing comm’s/presentations for the team, particularly at weekly meetings, and notes from meetings via co-pilot etc.
  • The role will involve providing direct Project Management expertise to a number of the programme workstreams.
  • Ensure that the core elements of project management are being deployed consistently including project planning, resource management, risk and issue management, assumptions are documented, stage ends are adhered too.
  • Support project management best practice across the Oracle Programme - through the implementation of best practice programme and project management methodologies and ensuring consistency and adherence to the governance structures.
  • The role includes designing and producing the plans, including the high level plan, detailed project plan and stage plans.
    Facilitate project planning workshops in conjunction with the workstream team and wider BCC stakeholders, as appropriate.
  • Take corrective action when plans are at risk of being off track and ensure corrective action is taken. Prepare exception reports and change control requests.
  • Support workstream delivery teams through mentoring and coaching techniques. Ensure an effective risk and issue management and analysis process is deployed.
    Working with workstream leads to develop strategies to ensure risks and issues are identified, managed before they magnify and are escalated through the governance structures.
  • Ensure that programme data is being captured accurately and consistently to produce programme reporting.
  • Report on project status consistently and effectively. Provide feedback on project status and progress (budget, % completion, progress against target/KPIs) for your assigned workstream as well as across the programme. Produce workstream highlight reports in a timely manner, with responsibility for gathering key performance data and status reports from workstream leads and team members.
  • Ensure that best practice standards are embedded across projects.
  • Ensure the PMO promotes a culture of team work, collaboration and provides all appropriate support to workstream colleagues in the delivery of this complex programme.
  • Ensure that key programme documents to support sustaining the business change and building an enduring organisation.
  • Support the Head of Project Office in the development of a ‘centre of excellence’ resource for programme and project management

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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