• Location: Hybrid - London or Norwich base location
• London: £48,987 to £61,234 per annum
• National: £45,168 to £56,461 per annum
• (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range)
• Hours: 36 hours per week - flexible options considered
• Contract Type: Permanent

Our Cyber Assurance and Resilience team is growing!

This is a great opportunity to join us - Employer of the Year Housing Heroes awards 2025

We’re looking for a Resilience Manager to join our team, to lead and strengthen the organisation’s ability to prepare, respond and recover from disruption by implementing effective resilience, crisis management and business continuity strategies.

With demonstrable business continuity experience, producing high quality plans and associated documentation, we’ll look to you to contribute to the drafting of policies, procedures, and related guidelines within an area of expertise, to meet defined key principles and ensure compliance with external requirements.

You’ll identify and engage with stakeholders, explore and react to their needs, issues, and concerns and implement and contribute to design of disaster recovery, crisis management and contingency plans to protect company data and ensure operational resilience.

Significant experience in Operational Resilience, Business Continuity, or Operational Risk is vital along with an HND in Science/Engineering/Business or equivalent qualifications.

Collecting business requirements using a variety of methods, you’ll express these requirements in terms of target user roles and goals. You’ll be expected to maintain and renew a deep knowledge and understanding of Clarion’s policies and procedures and of relevant regulatory codes and codes of conduct. Ensuring our work adheres to required standards or identifying patterns of noncompliance, you’ll be required to take appropriate action to report and resolve these, escalating issues as appropriate.

With hybrid working and flexible working arrangements this could be the opportunity you’ve been looking for!

If this sounds like an opportunity for you then please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click ‘apply’ to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: Tuesday 3rd March 2026 at midnight.

This is a hybrid role with a base location offered at our offices in London or Norwich. Candidates will be expected to work from the office at least two days per week. Occasional travel may be required.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Certain Advantage is hiring for a Lead Requirements Engineer SME based in the Warwickshire area.
This role is on a contract basis and is site-based.
The Company
Were working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style.
Does this sound like your next career move?
If youre ambitious to grow, this may be your next role.
Would you like to be responsible for the creation, development and maintenance of electrical efficiency requirements?

The Role:
This role is for a Lead Requirements Engineer SME someone ambitious and ready to make an impact. Youll be results-oriented and driven to succeed.
Youll be leading a small, experienced, and collaborative team, and be responsible for:

• Requirements Authoring
• Test Case Authoring
• Cross-Functional Communication
• Change Management

The Individual
Were looking for people who can show:

• Writing and managing technical requirements
• Stakeholder management
• Requirements management tools (e.g. Dassault TRM, IBM DOORS)
• Systems engineering principles and V-model development processes

The Benefits:

• Competitive hourly rate of around £34 per hour
• Training and Development

Does this sound like your next career move? Apply today.

Working with Certain Advantage
We go the extra mile to find the best people for the job. If youre hunting for a role where you can make an impact and grow your career, well work with you to find it.
We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isnt for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Redefine how financial crime is prevented - through data, automation, and AI.

A high-growth digital banking platform undergoing a multi-million-pound technology transformation is seeking a Director of Financial Crime & Innovation. This is a unique opportunity to build and lead a next-generation, tech-enabled financial crime framework at the forefront of FinTech innovation.

Youll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience.

What Youll Do:

• Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection.
• Translate regulation and risk into efficient, automated, and customer-focused controls.
• Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations.
• Deliver clear, strategic insights to executive and board-level forums.
• Drive consistent control ownership and assurance across all lines of defence.
• Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations.

What You Bring:

• Strong leadership experience in financial crime within regulated environmentsdigital banking, payments, lending, insurance, or gaming.
• Deep subject matter expertise in AML, CTF, sanctions, and fraud.
• High technical fluency; confident working with engineers, data scientists, and product owners.
• Experience delivering transformation or operating model change in risk or compliance.
• Gravitas to influence at senior levels and collaborate cross-functionally.

Whats On Offer:

• Hybrid working
• Generous holiday allowance, birthday leave, and well-being days
• Access to cutting-edge tools and a passionate, mission-driven team

If you’re ready to shape the future of financial crime preventiondriving innovation while protecting customers at scaleapply now to take the next step in your leadership journey.

Director of Financial Crime

Senior Product Developer – Clothing & Accessories

Liverpool - based full time from the Head Office with flexible working hours
Global Activewear & Lifestyle Brand
Salary: Up to £50,000 + Excellent Benefits including:

• Salary up to £50,000 + annual bonus
• Early finish every Friday
• Flexible working hours
• Private medical insurance
• Free access to onsite gym
• Enhanced pension contributions
• 25 days’ holiday + bank holidays
• Generous product discount
• Quarterly social events, summer parties & festive celebrations
• Additional perks including payday lunches & outdoor seating areas

Are you an experienced Senior Product Developer looking to step into a senior role with more ownership, autonomy, and impact?

This global activewear and lifestyle brand is continuing its rapid growth and is now looking for a Senior Product Developer to lead multiple categories, drive product excellence, and influence the direction of future ranges. You’ll play a leading role from concept through to production, ensuring every product delivers on fit, function, quality, and commercial performance. This is the perfect opportunity for someone confident in technical decision making, highly organised, and passionate about delivering market leading products.

In this role, you’ll take full responsibility for product development across your categories, ensuring all products meet brand standards in performance, quality, fit, and cost.

Key responsibilities of the Senior Product Developer:

• Leading the full product development process, from concept through to production sign off
• Managing the critical path to ensure deadlines, costs, and quality targets are met
• Working closely with directors, designers, and product managers to shape category direction
• Running fit sessions, providing confident technical and commercial direction
• Overseeing sample management and approving styles at proto, SMS, and pre-production stages
• Maintaining and improving size charts, grading rules, fit blocks, and construction standards
• Managing all lab dips, strike offs, fabric testing, trims, and approvals
• Building strong supplier relationships and visiting factories when required
• Working with sourcing teams to improve cost efficiencies without sacrificing quality
• Ensuring all products meet compliance, testing, and care labelling requirements
• Identifying risks early and driving proactive solutions
• Championing process improvements to increase efficiency and product consistency
• Mentoring junior product developers and being the technical go to within the team

You will have the following skills as a Senior Product Developer:

• Proven experience in product development within apparel or accessories
• Strong understanding of garment construction, fabrics, grading, and manufacturing
• Confidence leading fit sessions and making key technical decisions
• Excellent organisation and communication skills
• Experience managing global suppliers and offshore production
• A proactive, solutions-focused approach
• High attention to detail and a passion for product quality
• Experience in sportswear, activewear, or technical apparel (desirable but not essential)

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

Are you ready to take on the exciting role of Product Manager with a leading global IT solutions provider? Our client, a specialist in Hybrid Cloud, Data, and Infrastructure Solutions, is seeking a dynamic individual to spearhead their HPE GreenLake go-to-market strategy. This pivotal position is based in Milton Keynes, with the flexibility of hybrid working.

• Salary range: £55,000 - £650,000 per annum
• Comprehensive health and dental plan
• Enhanced paternity and maternity cover

The Role:
As the Product Manager, you will:

• Develop and refine the HPE GreenLake go-to-market strategy.
• Define target markets and customer profiles.
• Position HPE GreenLake within the wider Hybrid IT portfolio.
• Design and execute high-value marketing campaigns.
• Enable the sales team with training and resources.
• Build strong relationships with HPE and partner teams.

The Candidate:
The ideal Product Manager will have:

• Proven experience in developing go-to-market strategies.
• Deep understanding of Hybrid IT and consumption-based models.
• Experience working with HPE partner ecosystems.
• Strong analytical and strategic thinking skills.
• Exceptional communication and presentation skills.
• Ability to work in a distributed team and travel if needed.

The Package:
The Product Manager package includes:

• Annual salary of £55,000 - £650,000
• Employee Assistance Programme (EAP)
• Medical assistance and health & dental plan
• Shopping discounts
• Enhanced paternity and maternity cover
• Participation in annual events

The company is a global IT solutions provider that excels in Hybrid Cloud, Data, and Infrastructure Solutions. They are renowned for their partnerships with leading technology vendors and their ability to modernise IT estates through innovative, outcome-led models.

This is a fantastic opportunity for a Product Manager to make a significant impact within a forward-thinking company. If you are passionate about driving growth and innovation, we encourage you to apply and become a key player in our client’s success.

If you have experience or interest in roles such as Product Marketing Manager, IT Product Manager, Cloud Solutions Manager, Technology Product Manager, or Infrastructure Product Manager, this position could be the perfect fit for you.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

CIO Group

Salary:£58,589 - £65,100 per annum.

Band:UKRI Band F.

Contract Type:Open ended.

Hours:Full-time. (minimum 0.8 FTE) (flexible working available)

Location:Swindon - Hybrid working available.

Closing Date: Thursday 5th March 2026

About the role

You will lead the product management discipline for UKRI,promoting its value to UKRI stakeholders and ensuring that we build the right things in the right way to create value for the business and our users.Balancing user needs, organisational strategy and technical delivery,you will support a discipline of both CIO Group and business product managers to create and manage clear roadmaps for both new and live UKRI digital services.

As the lead product manager you willreport to the UKRI Head of Product and Design within the Digital and Funding Platforms group.You will support and overseea portfolio of services across UKRIDigital andFunding platforms, working closely with the Head of Funding Platforms and their teams toidentify, implement and improve strategies and tactics for their products.You will promote best practice and work closely with both Funding policy and business change teams tounderstand organisational constraints, business value and how to balance conflicting priorities.

Your responsibilities:

• Lead and drivethestrategicroadmapfor UKRI Funding Platforms.
• Provide product leadership inFunding Platform projects and services across theUKRI digitalcommunity, working closely with theHead ofProductandDesign.
• Work closely with user design teams to investigate problems and design solutions.
• Organise and lead design sprints and inception activities to understand value versus feasibility.
• Run the UKRI product management community of practice.
• Oversee a range of service delivery activities relevant to the Funding Platforms portfolio.
• Mentor product managers at all levels including business service owners and contractors.

Personal Specification

The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I).

Essential

• Expert practitioner in product management with relevantqualifications. (S)
• Experience of delivering digital services to the GDS standard. (S&I)
• Evidence of the abilitytomanage,influence,challengeand coach team members. (S&I)
• Provensubstantialexperience of working with user centred design teamsto solve business problems. (S&I)
• Evidence of delivering outcomes with defined benefitsrepresentingvalue for money. (I)
• Excellent communication and presentation skills. (I)

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees’ development and promote a culture of continuous learning!

A list of benefits below:

• An outstanding defined benefit pension scheme.
• 30 days’ annual leave in addition to 10.5 public and privilege days (full time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme, providing confidential help and advice.
• Flexible working options.

Plus, many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see:

Benefits of working at UK Research and Innovation (UKRI)

Please apply online, if you experience any issue applying, please contact

Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visithttps://www.gov.uk/skilled-worker-visa/how-much-it-costsor contact.

Our client is seeking an exceptionally self-motivated and commercially drivenProduct Managerto lead the growth and evolution of an internally developed compliance management SaaS platform.

The solution enables organisations across industries to manage regulatory compliance efficiently and at scale. The platform already has an established production user base, with a strong focus on accelerating growth across theEU and US markets.

This role is ideal for a product leader who thrives in regulated HealthTech environments and enjoys balancing product vision, commercial impact, and regulatory excellence.

What Youll Be DoingProduct Management

• Define, maintain, and communicate the product vision and roadmap aligned with company strategy.
• Gather and analyse user feedback, market trends, and regulatory requirements (ISO 13485, ISO 27001, ISO 42001, GDPR, AI Act).
• Translate compliance and business needs into clear functional requirements and prioritised backlogs.
• Partner closely with design and engineering teams to deliver high-quality, compliant releases.
• Drive continuous UX improvement focused on simplicity, automation, and regulatory alignment.

Project & Delivery Leadership

• Lead product planning and release cycles within a defined QMS framework.
• Ensure compliance with ISO 27001 and support certification audits.
• Manage internal and external stakeholders including clients, partners, and leadership.
• Track milestones, identify risks, and ensure delivery on time and within scope.
• Facilitate cross-functional collaboration across engineering, marketing, sales, and legal teams.

Commercial & Product Marketing

• Contribute to go-to-market strategy for new modules and features.
• Shape pricing strategy and define value propositions for target segments (e.g., medical device manufacturers).
• Develop product materials: sales decks, one-pagers, demo scripts, release notes.
• Conduct product demos, webinars, and support pre-sales activities.
• Define and monitor product adoption metrics to inform optimisation decisions.

Expertise & Thought Leadership

• Develop deep domain expertise in healthcare compliance and regulated software.
• Act as a product ambassador at industry events, webinars, and client engagements.
• Contribute to internal product and industry knowledge communities.

What Were Looking ForCore Experience

• 5+ years of hands-on experience delivering healthcare technology solutions.
• Experience working with regulated SaMD products (IEC 62304 preferred).
• Startup or scale-up experience owning product development and growth.
• Strong understanding of regulated healthcare environments.

Highly Desirable

• Knowledge of ISO 13485, ISO 27001, HIPAA, GDPR, AI Act, Data Act.
• Experience with Medical Devices, Gen AI, Information Security, or QMS systems.
• Pre-sales or customer-facing product experience.
• Bachelors or advanced degree in Computer Science, IT, Business, or related field.

Profile Were Seeking

• Product Champion:Passionate about building products customers love.
• Facilitator:Able to bridge technical, regulatory, and business stakeholders seamlessly.
• Consultant:Comfortable explaining technical complexity to diverse audiences.
• Entrepreneurial Thinker:Commercially sharp with a strong instinct for balancing long-term vision and short-term impact.
• Problem Solver:Self-driven, proactive, and positive team player.

Whats on Offer

• Competitive salary and comprehensive benefits package.
• Flexible working (hybrid/remote options).
• Generous leave policies.
• Health insurance and wellbeing support.
• Career progression, mentorship, and global exposure.
• Opportunity to shape a growing HealthTech SaaS product in regulated markets.

Senior SAP Finance Project Manager

We are seeking a Senior SAP Finance Project Manager to lead workstreams within a global ERP Transformation Programme. You will drive the end-to-end delivery of SAP S/4HANA Finance integrations, working closely with IT and senior business stakeholders.

The Role

• Project Ownership: Lead scope definition, timelines, budgets, and risk management for finance workstreams.
• Integration Management: Oversee the integration of SAP S/4HANA with edge systems and finance platforms.
• Stakeholder Engagement: Secure buy-in on key decisions and provide regular governance updates.
• Collaboration: Partner with infrastructure, security, and architecture teams to ensure technical success.

Requirements

• Experience: 10+ years delivering SAP programmes with a strong focus on Finance.
• Technical Knowledge: Deep expertise in SAP FI/CO and S/4HANA integrations.
• Global Delivery: Proven track record managing complex projects in global environments.
• Certification: PMP, Prince2, or Agile certification.
• Education: Bachelor’s degree required.

Nice-to-Have

• Experience with Blackline, HighRadius, OneSource, or Treasury.
• Background in change management or training support.

Apply now to lead this high-impact global transformation.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Senior Low-Code Engineer, Low-Code Team Leader, Power Platform, Co-Pilot, Mainly Remote

Senior Low Code Developer / Senior Low Code Engineer / Low Code Team Leader is required to work for a fast-growing and exciting company based in Central London. However, this will mainly be remote and the expectation is to go into the office circa twice a month. Please read in full before applying

We need someone with a Microsoft tech-stack background who has experience as a Low-Code Engineer / Developer with Power Platform experience. Knowledge of and exposure to the likes of (not all, but some!) Microsoft Co-Pilot Studio, Azure DevOps, DevSecOps, D365 would be useful.

A strong and proven leader is required who can assist with mentoring more junior members of the team, along with being a confident communicator with the Stakeholders.

Questions to ask yourself and answer confidently would be the likes of:

How do I work in an Agile environment? (break it down and provide a solid answer)

How do I know I am developing the right things for the business?

What is the common goal of what we are all trying to achieve here?

This is how the business works and thinks. Some people are guilty of developing for the sake of it. This is all about building for purpose and helping to take this business on a journey. Read on for more details

Skills required:

Strong leadership skills

Background in a heavily regulated environment would be preferred

Strong understanding of Microsoft’s Power Platform, other low-code platforms are an advantage

Experience in leading cross-functional teams and managing multiple projects effectively

Proven ability to set and monitor governance standards on low-code platforms

Familiarity with Azure Logic Apps and Microsoft 365 integrations, including Microsoft Graph

Experience in running Power Platform solutions in production scenarios

Strong understandings of Power Platform licensing best practices

This is a great opportunity and salary is dependent upon experience. Apply now for more details.

Overview

The Digital Image Processing System (DIPS) is a standalone application currently used across approximately 750 stores in the UK and ROI. This project aims to identify and implement a suitable replacement solution that will integrate with a wider Blended Experience Programme, which includes the rollout of a new global Patient Management System.

Stores use DIPS to scan, store, and retrieve both clinical and operational documents. While originally intended only for clinical materials-such as visual field results-the system is widely used for a broader range of documents. Each store typically operates a dedicated DIPS PC and scanner within the back-office environment.

The selected replacement solution will form part of future global architecture but will be implemented in the UK and ROI first.

A major component of the project will involve migrating existing documents from the current DIPS product to the new platform. As part of this migration, documents will require triage to determine whether they are clinical-moving to a clinical storage solution linked to customer records-or non-clinical, which will be directed into an alternative storage solution.

Key Responsibilities

• Lead the end-to-end delivery of a new document management and scanning solution to replace the current DIPS application.
• Define requirements, evaluate market options, and participate in RFP processes to ensure the selected solution aligns with business and programme objectives.
• Oversee system integration and large-scale data migration activities, including document triage and routing to appropriate storage platforms.
• Collaborate closely with global and regional stakeholders to ensure alignment, clarity, and adoption of the new solution.
• Communicate project progress clearly and effectively to drive engagement and decision-making.
• Manage risks, issues, assumptions, and dependencies across a complex multi-workstream programme environment.

Skills & Experience

• Experience delivering Document Management System and/or scanning solution implementations (preferred but not essential).
• Strong background in RFP processes, solution evaluation, and vendor engagement.
• Proven track record in system integrations and large-scale data or document migrations.
• Ability to build strong relationships with global stakeholders and external partners.
• Excellent communication skills, with the ability to present complex information clearly.
• Skilled in identifying, escalating, and managing risks, issues, assumptions, and dependencies within large programmes.

Job Title: Head of Digital Identity

Location: London / Hybrid

Salary: £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits

Job Type: Full Time, Permanent

Role Overview:

Digital identity is crucial for building trust in the digital economy, reducing fraud, and supporting innovation across various sectors. techUK leads industry efforts to promote secure, inclusive, and interoperable digital identity solutions in the UK, working closely with policymakers. A key part of this work is advocating for the UK Digital Identity and Attributes Trust Framework, which sets essential standards to boost market growth and widespread adoption.

At a time when industries are looking to harness the opportunities offered by digital identity technologies, and the UK government is preparing to consult on the next steps of a national digital ID, it has never been more critical for the UK to get market development right. The successful candidate will lead engagement initiatives to promote the UK’s digital identity sector, including organising events, roundtables, and providing thought leadership. This role also involves advocating for digital identity policy, guiding regulatory discussions, and convening industry leaders through techUK’s Digital Identity Working Group to influence government and drive industry growth.

This high-profile role would see you become an industry expert on digital ID policy, where you will be working at a senior level of policy development, representing members in stakeholder meetings. You will need experience of building close relationships with relevant bodies and key stakeholders, with the ability to react quickly to shifting policy developments and the changing needs of this thriving industry.

Market development is vital to the programme’s success and requires engagement with end user industries like financial services, fraud, transport and more. A strong grasp of the UK Digital Identity and Attributes Trust Framework is essential for understanding its scope. Increasingly, the role also involves how international digital ID systems work together through events, roundtables, and thought leadership. techUK seeks someone with solid policy and programme experience who can manage sector-wide needs in a fast-paced environment, proactively working with members to shape early debates.

Key Responsibilities:

• Programme Leadership: Lead the development and delivery of techUK’s digital ID programme, including events, roundtables, workshops and other thought-leadership opportunities that present a co-ordinated approach to addressing member priorities and policy change.
• Policy & Advocacy: Shape and promote effective, inclusive digital identity policy positions in the UK, collaborating with government, regulators, industry partners and civil society.
• Member Engagement: Build and maintain strong relationships with techUK members, including the digital identity working group, to drive insights, participation and co-creation of digital ID initiatives.
• Campaigns & Communications: Lead high-impact campaigns, events, thought leadership and other communication opportunities to raise awareness of digital identity opportunities and strategic priorities.
• Industry expertise: Act as a trusted partner to policymakers, regulatory bodies and government departments working on digital identity.

Essential Knowledge and Experience

• Proven Policy Leadership: Strong track record of leading complex policy, advocacy or technology programmes, preferably in digital identity, digital inclusion, cybersecurity or financial services.
• Sector Expertise: Deep understanding of digital identity markets, including ability to navigate the different parts of the digital ID policy landscape, including the Trust Framework and the Data (Use and Access) Act, The (url removed) Wallet, and the proposed national digital ID scheme
• Stakeholder Relationships: Experience building and maintaining high-level engagement across government, industry and civil society stakeholders.
• Communication & Influence: Excellent communicator with public speaking experience, able to shape narratives and influence diverse audiences through clear, compelling messaging.
• Programme and Event Delivery: Strong organisational skills with the ability to manage multiple priorities, deliver results and lead cross-functional work. This includes flagship activity in the digital ID programme such as the Digital ID Summit and campaign week.
• Team Collaboration: A collaborative and inclusive leadership style that supports team members, external partners and an engaged membership base. This role will intersect with different programmes including financial services, fraud and smart data. As such, collaboration is a must.

Additional Information:

This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

Please click APPLY to be redirected to our website to apply for this role.

Candidates with experience of: Public Affairs, Policy Manager, Senior Policy Manager, Local Council Policy Manager, Public Sector Programme Management, Digital Identity Programme Manager may also be considered for this role.

Location: Hybrid 3 days on site Knutsford
Duration: 27/11/2026
Rate - 638

Role Description:
"As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level.

Primary Responsibilities

• Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving co-ordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review.
• Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups.
• Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams.
• Responsible for gathering and articulate service requirements
• Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short
• Championing agile ways of working, growing and promoting IT service management best practices
• Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base.

Technical Skills & Competencies

• 5+ years of working in an IT service environment within a complex and diverse organisation
• Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile)
• Technical background - able to understand various architecture solutions (Cloud,SaaS, on-premise)
• Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models
• Strong understanding of ITIL Incident, Change & release management and service continuity processes
• Strong analytical skills with data driven approach and ability to grasp technical design
• Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences
• Ability to train team members and stakeholders and pass on best practice procedures in IT service management
• Ability to developed presentation and influencing skills, and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible.
• Experience of Service Acceptance Criteria.
• Structured thinker, able to develop and implement new processes and operate in areas of ambiguity.
• Ability to work across and manage a large number of stakeholders.
• Excellent written/verbal communication skills
• Customer and relationship focused, process driven, metric focused, results oriented, organized, and self-directed.

Desirable:

• Bachelor’s degree in information technology, Computer Science or a related discipline.
• Previous experience/ track record of working in Financial Services Industry.
• ITIL Certification and ITIL Service Transition-certified
• DevOps and ServiceNow experience
• Self-starter, capable of working independently
• Experienced in the use of the Microsoft Office toolset
• Collaboration with outsourced and / or external development partners
• Understanding of scalable architecture patterns and client / backend systems design
• An appreciation of project and programme governance activities required in a large regulated financial services firm"

Business Change Consultant

Must hold Active Green Badge

An opportunity is available for an experienced Business Change Consultant to support complex transformation programmes within secure environments. You will bring strong business change capability into technical and strategic programmes, ensuring delivery is structured, outcome focused, and aligned to stakeholder expectations.

The Role - Business Change Consultant

• Deliver high quality client solutions as part of multi disciplinary transformation teams.
• Support project delivery to ensure work is completed on time, within budget, and to agreed quality standards.
• Lead and support requirements gathering, data processing, and technical report writing.
• Facilitate workshops and stakeholder engagement sessions across business and technical audiences.
• Support communications planning and change implementation activities.
• Prepare business areas for transition into new operating models and ways of working.
• Contribute to consultancy development, bids, and propositions.
• Provide structured analytical support to resolve complex issues.

Key Skills and Experience

• Experience delivering business change within technology led transformation programmes.
• Strong stakeholder engagement skills across senior and operational levels.
• Experience analysing complex business problems and designing practical solutions.
• Knowledge of business change models, tools, and transformation techniques.
• Experience guiding organisations through structured change.
• Workshop facilitation and communications planning capability.
• Ability to produce concise, high quality documentation and reports.
• Strong problem solving skills with a systematic and analytical approach.

Desirable Certifications

• APMG Change Management Practitioner.
• PROSCI Practitioner.
• MSP or equivalent programme accreditation.

This role suits a confident and adaptable Business Change Consultant who builds trusted relationships, focuses on outcomes, and operates effectively in complex delivery environments.

To apply, please send your CV by pressing the apply button

Our Client is a market-leading payment technology firm, providing solutions and services to countries and markets internationally, and are growing at pace. To support this, they require a Senior Customer Success Manager to join and play a leading role.

As Senior Customer Success Manager here you will lead the Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. The role combines classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the company’s solutions - from onboarding through renewal. You will act as the key liaison between clients and internal teams (Product, Technology, Operations, and Sales), champion customer needs, and support revenue growth through strong account management. You will also represent the company externally at key industry events and help shape our customer facing strategy.

Key duties across key principal areas will include:

Customer Success Leadership & Team Management

• Develop the Customer Success strategy, ensuring alignment with company objectives and customer value goals
• Set team goals, performance targets, and KPIs, ensuring they are tracked, monitored, and continually improved
• Lead and mentor a small team of Customer Success Specialists, fostering a high performing, customer centric culture
• Implement scalable processes, playbooks, and operational frameworks across onboarding, adoption, and retention
• Analyse customer health metrics, trends, and insights to drive proactive engagement and reduce risk
• Drive continuous improvement across the customer lifecycle, ensuring consistent and high quality service delivery

Account Management & Relationship Growth

• Manage strategic customer accounts, ensuring high satisfaction and long term partnership value
• Develop account plans, monitor health metrics, and proactively identify risks and opportunities
• Collaborate closely with Sales on renewals and upsell opportunities
• Maintain strong relationships with merchants, partners, and key decision makers

Stakeholder Engagement & Programme Leadership

• Serve as the primary liaison to internal and external stakeholders on commercial initiatives
• Lead multi-stakeholder programmes, ensuring cross-functional alignment, comms, and delivery
• Drive cross-functional collaboration to support strategic goals

Industry Representation & Thought Leadership

• Represent the company at key industry events, conferences, and client meetings
• Build and maintain a strong network of industry contacts and partners
• Act as a brand and social ambassador, promoting the company’s vision and offerings

The ideal candidate for the Senior Customer Success Manager role will have:

• 5+ years of experience in Customer Success, Account Management, or a similar client facing function, with at least 2+ years operating in a senior level role
• Proven people management experience, including mentoring, coaching, or leading a team within a customer facing or operational environment
• Commercial experience in fintech, payments, SaaS, or similar industries
• Strong understanding of digital payments flows, client onboarding journeys, and regulatory/compliance frameworks (e.g., KYC, AML)
• Excellent interpersonal and communication skills, able to translate complex technical topics for commercial audiences and vice versa
• Comfortable working with data and KPIs; able to analyse trends, flag issues, and take action based on insights
• Self motivated and proactive, with the ability to take initiative and work independently
• Highly organized, detail-oriented, and responsive-committed to fast follow-ups and exceptional client service
• A willingness and ability to learn our products deeply and become a subject matter expert across the company’s product suite
• Willingness to travel for client meetings, events, or industry conferences

Desirable:

• Experience working with clients in regulated environments (e.g., finance, gaming, e-commerce)
• Familiarity with alternative payment methods and expansion into emerging markets
• Proficiency with Product and/or Project tools (e.g. Confluence, JIRA)
• Proficiency in CRM tools (e.g., Salesforce) and customer engagement platforms

Data Product Owner (SQL/NoSQL)
Our trusted client, who we have partnered with for several years is hiring a Data Product Owner to play a pivotal role in the data modernisation programme. The chosen Data Product owner will have strong capabilities in launching data platforms and services end to end delivering large scale & complex data transformation initiatives partnering with data engineers, architects and the CDO. Our client is offering a basic salary of 95,000 + 25% bonus + 28 days holiday + 8% contributory pension + more to be based in Chatham, London and Wolverhampton on a hybrid basis.

To be successfully, the chosen Data Product Owner must have strong experience within the financial services domain coupled with experience of SQL & NoSQL architectures who has proven experience delivering data transformation initiatives aligning to SAFe/Agile ownership to be considered.

The ideal candidate will be will be a seasoned data leader or senior architect / analyst with a blend of experience across data, focusing on identifying and delivering value as part of a large-scale transformation initiative
Core responsibilities:

• Define and own the vision, strategy and roadmap for enterprise data platforms aligned to CDO and business strategy
• Partner with SMEs, architects, engineers and cross-functional leaders to shape high-value data solutions
• Translate product vision into a prioritised, value-based delivery roadmap
• Develop and validate business cases, presenting to senior stakeholders and C-level committees
• Establish clear success metrics, KPIs and measurable outcomes
• Lead ideation workshops to identify customer needs, pain points and innovative solutions
• Apply Lean Agile and SAFe practices, collaborating across Program Increment (PI) cycles

Champion best practice across data products including:

• BI dashboards and reporting
• Data APIs and feeds
• Cloud and hybrid data platforms
• ML models and services
• Data models and governance frameworks
• Master data management
• Act as the voice of the Data Platform, aligning technical capability with business demand
• Ensure full compliance with Risk and Data Governance policies

Essential experience:

• Defining and launching enterprise data platforms and services end-to-end
• Delivering large-scale data transformation initiatives
• SQL and NoSQL architectures
• Cloud or hybrid data platforms (Azure experience desirable)
• Financial modelling, ROI definition and KPI-driven decision making
• Working with senior stakeholders and influencing without authority
• Agile, Lean and continuous delivery methodologies

Data Product Owner (SQL/NoSQL)

Spectrum IT are supporting a highly established UK University client in their search for a Head of Software Development. This is a senior appointment to lead their software development and systems testing function. As a key member of senior leadership, you will be responsible for defining application strategy, overseeing enterprise software delivery, and ensuring high-quality development standards across the organisation.

The successful candidate will combine strong technical credibility in the Microsoft/.NET ecosystem with proven experience managing development teams, delivering complex enterprise systems, and working closely with senior stakeholders to align IT delivery with business strategy. Experience within University / Higher Education is a must.

Key Responsibilities

• Lead and manage the IT development and testing teams, setting clear objectives aligned to organisational IT strategy.
• Define and maintain systems architecture and applications strategy, ensuring alignment with business needs.
• Oversee the full software development life cycle including design, build, testing, deployment, and ongoing support.
• Ensure third-party applications are used effectively and minimise unnecessary bespoke development.
• Manage resources to support project delivery, system changes, and ongoing application support.
• Collaborate with project teams to design and implement high-quality solutions.
• Manage build and testing phases of IT projects, including integration’s and upgrades.
• Provide senior technical input into solution analysis and design.
• Develop and enforce development standards, policies, and best practices.
• Build strong relationships with stakeholders across the organisation.
• Drive continuous improvement in development processes and service delivery.
• Monitor risks, issues, and progress across delivery pipelines.
• Lead performance management, coaching, and development of team members.

Skills & Experience

• Previous experience as a Head of Development, Head of Software, Head of Solutions or similar.
• Proven experience leading and managing software development teams in a senior or executive role.
• Strong hands on background in .NET enterprise web application development.
• Experience overseeing the full software development life cycle.
• Demonstrated ability to define and implement development processes and standards.
• Strong SQL and database design knowledge.
• Experience working with shared source control and modern development practices.
• Ability to assess technical risks and implement effective mitigation strategies.
• Experience estimating delivery timelines and managing tight deadlines.
• Strong documentation skills at both technical and functional levels.
• Experience contributing to IT strategy and architecture planning.
• Excellent communication and stakeholder engagement skills.
• Ability to translate business requirements into technical solutions.
• Strong leadership, interpersonal, and conflict resolution skills.

Desirable Experience

• Formal project management experience.
• Exposure to modern software delivery methodologies (Agile/Hybrid).
• Experience managing third-party vendor systems and integration’s.
• Track record of driving innovation and process improvement.

Personal Attributes

• Strategic thinker with strong organisational skills.
• Positive and adaptable approach to change.
• Collaborative leadership style focused on team success.
• Ability to manage multiple priorities in a complex environment.
• Commitment to continuous learning and professional development.

For more information and to submit your interest, please apply with an updated CV.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Business Partner - Direct-to-Consumer (Retail & eCommerce) - Permanent
Circa £80,000 + Bonus + Car Allowance + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

International FMCG organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels.
This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation.

Role:

• You will act as the strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey.
• Ownership of the D2C Applications landscape across Retail & Digital channels.
• Leading cross-functional planning and stakeholder engagement.
• Managing vendors & coordinating with international IT teams.
• Driving Digital Transformation & Continuous Improvement initiatives.

Technology & Functional Landscape:

• Support and optimise IT Systems across Retail & eCommerce operations including:
• Retail SAP S4/HANA & POS Retail Store systems.
• Ecom Magento Ecommerce platform, CRM, email marketing & loyalty platforms.
• Master Data Management through Retail & Ecom systems & PIM.
• Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A.

Key Responsibilities:

• Strategic Partnership & Demand Leadership.
• Shape and govern the IT demand pipeline aligned to business strategy.
• Prioritise initiatives & influence investment planning.
• Facilitiate governance forums with senior stakeholders.

Stakeholder Engagement & Business Alignment:

• Build trusted partnerships across Retail, Digital, Supply Chain & Finance.
• Translate business strategy into technology capability roadmaps.
• Lead workshops to identify improvement & innovation opportunities.

Solution Ownership & Process Excellence:

• Own the end-to-end D2C Application landscape.
• Drive Automation, Integration & Process simplification.
• Lead Business Cases & Transformation initiatives.

Architecture & Innovation:

• Develop Capability Roadmaps aligned to Enterprise Architecture.
• Identify opportunities leveraging AI, Automation & Analytics.
• Ensure scalability for future growth.

Service & Operational Excellence:

• Oversea Incident Management & root cause resolution.
• Ensure vendor performance & SLA delivery.
• Maintain IT System stability & performance.

Experience Required:

• IT Business Partner - IT/Business Systems partnering/leadership within FMCG, Retail or Consumer sectors.
• Retail Systems and/ or Ecommerce platforms - in one or more key D2C process areas.
• Expertise in D2C processes & Customer Journey optimisation.
• Retail SAP S4/HANA & POS Retail Store systems, Ecommerce platforms, CRM, email marketing & Loyalty platforms.
• Master Data Management through Retail & Ecom systems & PIM.
• Responsible for D2C Reporting (Analytics) & D2C SaaS solutions.
• Proven delivery of cross-functional transformation initiatives.
• Driving Transformation & Operational excellence.
• Strong stakeholder management & commercial awareness.
• Strategic mindset & emotional intelligence.
• Collaborative approach to teamwork.

. T6/MN/(phone number removed).

Senior IT Business Partner B2B & Supply Chain Systems
Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits
Hybrid - West London - 3 Days Onsite
Must be Eligible to work in the UK - Cannot Provide Sponsorship

A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain.

The Role

• Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth.
• Ownership of the B2B Applications landscape & integrations.
• Leading cross-functional planning and strategic stakeholder engagement.
• Managing vendors and coordinating with international IT teams.
• Leading a team of IT Business Partners & Analysts.
• Driving digital transformation, automation & process improvement.

Technology & Functional Landscape

• Support & optimise systems across B2B operations.
• SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems.
• Master Data Management - through Informatica & SAP MDM.
• Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
• Local responsibility for - Automation solutions - Winshuttle.

Key Responsibilities:Strategic Partnership & Demand Leadership

• Shape and govern the IT demand pipeline aligned to business priorities
• Lead prioritisation and investment planning
• Facilitate governance forums with senior stakeholde

Stakeholder Engagement & Business Alignment

• Act as senior IT representative to Commercial, Supply Chain & Finance teams
• Translate business strategy into capability roadmaps and investment cases
• Lead workshops to identify improvement and innovation opportunities

Team Leadership & Capability Development

• Lead, coach and develop a team of IT Business Partners & Analysts.
• Establish clear objectives and performance standards.
• Foster collaboration, accountability and continuous improvement.

Solution Ownership & Process Excellence

• Own the end-to-end B2B applications landscape.
• Drive integration, automation and process simplification.
• Lead business cases and transformation initiatives.

Architecture & Innovation

• Develop capability roadmaps aligned with Enterprise Architecture.
• Identify opportunities leveraging AI, automation & advanced analytics.
• Ensure scalability for future growth.

Experience Required

• Senior IT Business Partner or business systems leadership experience.
• Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience.
• SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems.
• EDI - automation & process optimisation initiatives.
• Master Data Management - through Informatica & SAP MDM.
• B2B operations - supporting & optimising systems.
• B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
• Automation solutions - Winshuttle.
• Proven leadership of cross-functional transformation programmes.
• Strong commercial awareness & stakeholder engagement skills.
• Strategic mindset & emotional intelligence.
• Collaborative, people-focused approach.

T6/MN/(phone number removed).

Salesforce technical lead London

This is a new and exclusive opportunity for a Salesforce technical lead to join this thriving Salesforce business. You will be taking the lead as the Salesforce technical lead, bringing your expertise in salesforce Sales, Service and cloud to run public sector projects for this policing project

Role details

• Title: Salesforce technical lead
• Focus of the role Salesforce Technical development within Core salesforce (Sales cloud
• Service cloud)
• This is a customer front facing role where your communication skills are key
• Salary 70- 80k
• Location: London city with flexible home working policy- once a week in office as a guideline
• Technical stack Salesforce Public Sector Solutions, Service Cloud and Experience Cloud. Omni studio/ omni script desirable

This role is for a salesforce consultancy, but you are working with them directly. You will be working on a salesforce project for a policing organization. Flexible working patten with 1 day a week as a guideline

We are looking for a salesforce technical lead who has understanding of Salesforce Public Sector Solutions, Service Cloud and Experience Cloud who are excellent communicators, and can talk to people

Responsibilities under this role include the following;

• Lead the design, development, and implementation of Salesforce solutions, leveraging expertise in Salesforce Public Sector Solutions, Service Cloud and Experience Cloud.
• Ensure Coding Standards and Best Practices are being adhered and followed by self and the developers religiously including DevOps guidelines.

What we are looking for

• Salesforce Development experience with a strong track record of delivering complex projects.
• Salesforce administration experience including current certification, proven experience with the core product, essential

This is an interesting role, with a thriving business

For more information, and the chance to be considered, please do send through a CV- Good luck

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Job Title: Director of MIS
Location: Merseyside
Contract: Temporary or Permanent
Responsible for: Data, Funding & Planning, MIS, Exams & Assessments Teams
Rate: 400 - 500 per day or up to 70000 pa

Eden Brown are recruiting an enthusiastic Director of MIS On behalf of a leading Further Education College in Greater Manchester.

The College would consider temporary, permanent or temp to perm.

Job Purpose
Lead the strategic development of the College’s Management Information Systems, focusing on data integrity, reporting, and system integration. Oversee audits, exams, funding, and ensure the accurate reporting of student data. Drive innovation in reporting solutions and enhance the customer experience.

Key Responsibilities
Manage MIS, Exams, and Data Teams.
Lead audits, including ESFA visits, and ensure timely responses.
Oversee exam processes and data integrity across the College.
Develop systems for student and course information needs.
Ensure the accurate return of data to funding and regulatory bodies.
Maintain accurate records for student success, retention, and progression
Collaborate with the Executive Team to meet business information needs.
Manage and report on funding strategies and income streams.

Qualifications & Skills
Degree or Level 4/5 qualification in Business/IT.
Experience leading MIS development in an educational setting.
Knowledge of funding bodies, compliance requirements, and data reporting.
Strong leadership, team management, and performance tracking skills.
Ability to analyze and communicate complex data clearly.
Commitment to the College’s values of equality, diversity, and safeguarding.

Personal Attributes
Excellent communication skills.
Ability to build collaborative relationships.
Strong organizational and problem-solving skills.
Motivated to develop yourself and your team.

A DBS will also be required for this role. If you do not have a current DBS Eden Brown can apply for one on your behalf.

If this is of interest please apply now to avoid disappointment.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

D365 F&O Project Manager - 450p/d - Outside IR35 - Hybrid/Manchester

I’m supporting a D365 consultancy client hiring an Implementation Manager to lead large-scale, multi-country transformation programmes.

This role suits someone who’s delivered global rollouts using a standard template, can operate confidently with senior stakeholders, and can drive change/adoption alongside the delivery plan.

What you’ll be doing

• Owning end-to-end implementation delivery across international programmes
• Managing rollout plans, RAID, dependencies, and governance
• Ensuring global template consistency while accommodating local requirements
• Working closely with SIs/partners and internal teams to keep delivery on track
• Leading stakeholder engagement across functions and geographies
• Driving change management: comms, readiness, adoption, and training alignment
• Producing clear reporting for programme / steering forums

What we’re looking for

• Proven D365 Implementation Management experience on complex programmes
• Strong background in manufacturing / engineering environments (Negotiable)
• Confident communicator with credible senior stakeholder presence
• Solid change management capability (not just lip service)
• Comfortable in fast-paced, matrixed, multi-country delivery models

Working pattern

• Hybrid
• 3 days onsite in Manchester

For more details on this opportunity, please forward your CV for review and Calum Lowther will be in touch where appropriate.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.