Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG.

To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk.

Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team.

Among your responsibilities, you will:

• Deliver business results and customer value
• Ensure that the product build is iterative and release new features to create customer value
• Track adoption and performance to inform future work
• Deliver on specific and measurable KPIs to be defined for your Product(s)
• Manage relevant budget processes and supporting Portfolio Lead in annual funding process

Represent the voice of two distinct customer groups:

• Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action
• Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they’re captured within our suite of Monitoring Controls
• Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks
• Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts
• Determine tradeoffs involving customer value, cost, and speed to execution
• Facilitate product demos to empower Portfolio team with real-time feedback from customers

Oversee outcome delivered by the Squad

• Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when
• Define and clearly communicate acceptance criteria based on business & customer needs

Support and enable the Squad to get its work done

• Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
• Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement
• Provide feedback as part of performance management of Squad members and other members of the Portfolio

Set an overall vision to direct and inform the Squad’s work

• Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio’s business strategy, goals, and objectives
• Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad’s backlog of work
• Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization

Enable the organization’s new way of working

• Model behaviors to support the organization’s transformation to a new way of working
• Actively create and maintain a Squad culture based on the organization and Agile behaviors
• Provide informal and formal feedback within context of larger performance management system

YOU’RE GOOD AT

• Visualizing Data and Insights to drive intuitive action across multiple customer groups
• Being customer-focused and dedicated to understanding customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Leading, directing, and empowering team members without formal management authority
• Acting as a connector to bring together multiple Customer voices into a single product
• Working with ambiguous requirements and multi-disciplinary teams
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster

What You’ll Bring

• Demonstrated experience as a Product Owner
• A passion for Risk and compliance topics
• 7+ years’ relevant experience in Digital Products / IT organizations
• Familiarity with reporting tools, Data Lakes, and Data Marts
• Understanding of Agile principles and ways of working
• Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus

Who You’ll Work With

• Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories
• Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk
• Squad members to ensure they have a shared understanding of the work
• Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies
• Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads
• Agile Coaches for guidance on Agile ways of working and to promote agility within your team
• Chapter Leads and Tech Area Leaders for technical solutioning and delivery

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

Description
Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

We’re looking for a Product Manager - Switching to lead and improve the journeys customers take when they switch to or from British Gas. Switching is one of the most important customer and agent moments, and this role ensures those journeys are smooth, reliable and well-supported.

This role begins once a sale is completed and spans account creation, industry registrations, progression to on-supply and first bill, and when customers leave - objections, exit fees and final bill. A key commercial priority is reducing sales leakage and maximising the number of customers who successfully go on-supply.

Working in the AX team, you’ll own the switching product and capability - shaping the tools, rules and improvements that help agents and operational teams handle switching journeys confidently and consistently. You’ll partner closely with operations who run the day-to-day processes as well as Digital Product Managers to ensure switching experiences remain aligned across all channels.

Location - UK flexible with occasional travel to offices for ad-hoc team meetings

About the role

Key accountabilities include:

• Own and improve the switching capability for both gaining and losing customers, ensuring journeys are simple, predictable and easy for colleagues to support.
• Maximise successful onboarding by strengthening the journey from sale, account setup, on-supply and first bill, reducing friction and minimising sales leakage.
• Enhance agent tools and guidance so frontline and back-office colleagues can confidently resolve switching queries and manage complex cases.
• Lead the development and prioritisation of switching capability across account setup, industry flow handling (DTN, IX, CSS, DIP, DCC), objection management, ET resolution and billing.
• Strengthen the loss journey by ensuring objections are raised accurately and promptly and that customers receive clear, accurate final bills on time.
• Work closely with CX and Digital Product Managers to ensure switching communications and touchpoints align across the wider customer experience.
• Drive performance across key switching metrics including switching time, ET rates, objection accuracy, First Bill On Time and Final Bill On Time.
• Collaborate with operations, billing, metering and industry teams to identify and remove switching bottlenecks and improve overall journey reliability.
• Operate confidently within the FMRS switching framework and maintain awareness of upcoming changes such as MHHS.
• Use data, insight and operational feedback to design improvements that make switching faster, clearer and more effective for customers and colleagues.

What we’re looking for

Essential

• Proven experience in Product Management, including backlog ownership, writing user stories, defining requirements and working within agile delivery teams.
• Strong understanding of energy switching and industry flows (DTN, IX, CSS, DIP, DCC).
• Data-driven approach, comfortable using performance metrics, operational insights and failure analysis to guide decisions and measure outcomes.
• Experience working effectively with engineering/technology teams to deliver product changes in complex enterprise environments.
• Ability to work collaboratively across operations, digital, sales and agent-facing teams, aligning diverse groups around a clear product direction.
• Passion for improving agent experience, tooling and switching capability.
• Excellent stakeholder management and communication skills, able to simplify complexity and influence across teams.
• Strong analytical and problem-solving skills, with the ability to break down interconnected journeys and identify root causes.

Desirable

• Experience working within the FMRS switching environment.
• Awareness of MHHS and wider market reform.
• Background in energy retail, billing, metering or operational transformation.

Why should you apply?

We’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

ABOUT US

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!

JOB DETAILS

Some people scroll past a clunky, manual process…you stare at it and think, this could run itself!

That is who we are looking for.

Apogee built its name in Managed Print. Now we are pushing hard into Managed IT and intelligent automation. We do not need a pure technologist sitting in a corner building features. We need someone commercially sharp. Curious. Slightly restless. Someone who understands platforms such as DocuWare, Acora, Ricoh and Tungsten - and can spot where a smart workflow or automation tool could genuinely change how a client operates.

This is about instinct as much as expertise.

The role

You will own our Process Automation portfolio. You will sit between vendors with ambitious roadmaps and a sales team that knows how to win - and make the two click!

If you find a new application, you will pressure-test it properly:

• Is this solving a real problem or just looking clever?
• Will clients pay for it?
• Can we deliver it brilliantly

You will not just suggest ideas. You will carry them.

What you will actually be doing

• Vendor matchmaking - You will build proper relationships, not transactional ones. You will challenge vendors. You will ask what is coming next. You will know before others do.
• Shaping the case - You will take opportunities to the Technical Steering Group with clarity. ROI mapped. Delivery model defined. Risks understood. If it is approved, you will know exactly why.
• Owning the launch - No dusty product launches. You will work with Sales Enablement and Directors to make sure teams understand the story, the value, and the angle. You will sit with Pre-Sales to shape real solutions. You will stay close until revenue proves the model works.
• Sector focus - You will adapt solutions for Commercial, Strategic and Public Sector clients - including alignment with NHS transformation priorities where relevant. One size does not fit all.
• Retention thinking - You will think beyond signature. The goal is to make automation indispensable - so when renewal comes around, removing it would feel like switching off the lights.

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break.

SKILLS AND EXPERIENCE REQUIRED

• Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments.
• Strong commercial judgement - you can build a clear business case, challenge assumptions, and balance opportunity with risk.
• Technical fluency - you understand how automation solutions integrate into wider IT estates (APIs, cloud, security, delivery models) without needing to build them yourself.
• Confidence working cross-functionally - Sales, Pre-Sales, Operations, Finance and senior stakeholders.
• Ability to translate complex technology into simple, compelling propositions that sales teams can confidently take to market.
• A focus on repeatability, margin and retention - not one-off wins.

We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.

BENEFITS

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

WHY JOIN APOGEE

At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation.

Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter.

Role Description
As a Product Manager, you will define and drive the vision, roadmap and delivery of digital products. You will ensure that product decisions are user-centered, data-informed and aligned to strategic objectives. Working within agile delivery teams, you will prioritize backlogs, balance short-term operational stability with long-term innovation and ensure measurable value is delivered. You will collaborate closely with technical leads, analysts and stakeholders to maintain focus on outcomes while embedding continuous improvement and optimisation.

Preferred Tech Stack Expertise
Agile product management tools, Jira and Confluence, API-driven platforms, Google Cloud Platform environments, analytics and reporting tools

Responsibilities

• Define product vision and maintain outcome-focused roadmaps
• Prioritise backlogs to balance maintenance, enhancements and innovation
• Engage stakeholders to align product delivery with programme objectives
• Use data and user feedback to inform decision-making
• Ensure compliance with GDS standards and public sector governance
• Monitor product performance against SLAs and KPIs
• Support knowledge transfer and progressive capability development with the project teams

Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under-represented communities, and those seeking flexible working arrangements.

Salary: £100,000 - £130,000 bens etc. Location: Fully Remote (UK-based)

Penetration test - red team - exploitation - profession services

I’m looking to talk to an experienced senior technical person, with a deep technical background and strong commercial acumen around penetration testing and red team offerings. Do you understand how clients buy cyber services and how to translate advanced offensive services into business value propositions?

We are seeking a strategic and technically aware Offensive Security Professional Services Senior to drive commercial operations, External Attack Surface Services, engage with clients, and interface with a globally distributed team. This is a rare opportunity to combine technical expertise, leadership, and commercial ability in a high-impact role.

What You’ll Be Doing:

• Driving client relationships, and technical conversations, understanding issues and challenging beliefs
• Engaging with large FTSE100 clients, explaining and demonstrating issues at a very technical level
• EWorking alongside internal development, engineering teams, and translating technical findings into business-focused solutions.
• Be instrumental in positioning the service, the value and the differentiators at a boardroom level
• Work closely with senior stakeholders, providing boardroom-level insights and credibility.
• Operate with autonomy, thinking and acting strategically to drive improvements in product and delivery.

What We’re Looking For:

10years (+/-) in a Professionl Services offensive security role, with hands-on experience in penetration testing / red teaming,
Strong Commercial and presales experience, experience managing projects, and delivering complex security engagements.
Deep technical knowledge of offensive security tools, tactics, and methodologies.
Strong commercial understanding, including how clients purchase cyber security services.
Confident communicator, comfortable engaging with developers, researchers, customers, and executive stakeholders.
Ability to work across a globally distributed team, ensuring seamless collaboration.
Recognised certifications (e.g., OSCP, OSEP, OSWE, CREST CCT, CCRTS / CCRTM) are beneficial but not essential.

Why Join Us?

Highly competitive salary - £100,000 - £130,000.
Remote-first role - work from anywhere in the UK.
Cutting-edge engagements - work on challenging and high-impact offensive security projects.
Autonomy & Strategy - help drive the direction of our offensive security function.
Engage with top-tier clients and shape how they approach cyber security.

This is an exceptional opportunity for a senior offensive security professional ready to step into a strategic leadership role. If you’re ready to take the next step in your career, apply now.

Please email if you don’t wish to create a job searching profile. I’m happy to take direct applications and can be contacted on Linked in at Tariq Dirania. Please note that due to volumes I cannot connect to overseas candidates without the right to work in the UK. You must be UK based, and fully eligible to work without VISA support. Thanks for reading.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Service Designer - Contract (Inside IR35) - £450/day

We are looking for an experienced Service Designer to join an existing delivery team supporting HMRC. The role will focus on reviewing and improving an existing Contact Centre as a Service (CCaaS) process, ensuring the service design is validated and aligned with user and operational needs.

Contract Details

• Rate: £450 per day
• IR35: Inside IR35
• Start: ASAP
• End Date: End of June 2026
• Location: Remote

Key Responsibilities

• Produce and refine service design blueprints for an existing contact centre service.
• Validate current Contact Centre as a Service (CCaaS) processes and identify improvement opportunities.
• Work within an existing multidisciplinary team, replacing the current Service Designer.
• Map end-to-end services, including user journeys, operational processes, and supporting systems.
• Facilitate workshops and collaborate with stakeholders across delivery, operations, and technology.
• Ensure service design aligns with government digital standards and best practices.

Key Skills & Experience

• Strong experience in Service Design within large public sector or complex organisations.
• Proven ability to create service blueprints, journey maps, and operational models.
• Experience working with contact centre/CCaaS services.
• Familiarity with Government Digital Service (GDS) standards is highly desirable.
• Excellent stakeholder management and facilitation skills.

Join Police Digital Service as a ServiceNow Product Specialist

Salary starting at £65,000 per annum

The ServiceNow Product Specialist is responsible for the holistic management, optimisation, and continuous improvement of the ServiceNow platform operated by PDS on behalf of national policing. This role combines strategic product management with hands-on operational expertise, ensuring the platform not only aligns with business objectives but is also robust, secure, and efficiently administered.

About Police Digital Service

To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality.

Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts.

Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we’re always on the lookout for great talent to help us achieve this.

Our Values are:

• We value People
• We do the right thing
• We are innovative
• We are one Team
• We are proud and passionate

Why Join us?

• Balance is important and we want you to take time off to recharge - we offer 28 days’ annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available
• Flexible working hours - We trust you to do your job and we appreciate that life doesn’t always fit around a 9 to 5 workday. We operate core hours of 10 to 4, Monday to Friday (37hr week)
• We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts
• Plan for the future - we offer an excellent pension scheme and life assurance cover
• Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation
• Family - Enhanced maternity and paternity pay along with a flexible return to work
• Community - one paid day off per year for volunteering

You can find out more here:
Benefits - Police Digital Service (pds.police.uk)

Key Responsibilities

• Oversee the end-to-end management of the ServiceNow platform, including demand management, backlog prioritisation, and the delivery of enhancements, defect fixes, and technical changes.
• Develop and maintain the ServiceNow roadmap in collaboration with business stakeholders, ensuring alignment with organisational objectives and service delivery needs.
• Act as the primary liaison with ServiceNow and external partners, ensuring platform strategy, delivery quality, and compliance with operational and security standards.
• Work closely with SecOps teams to ensure the platform is managed securely, proactively identify and address vulnerabilities, and maintain compliance with organisational security policies and procedures.
• Ensure that administrative, development, and configuration activities adhere to ServiceNow and industry best practices.
• Plan, coordinate, and execute ServiceNow upgrades, including impact assessments, regression testing, stakeholder engagement, and post-upgrade support.
• Lead and facilitate agile delivery processes including sprint planning, sprint reviews, and daily scrums, balancing agile cadence with ongoing operational responsibilities.
• Support and, where appropriate, undertake development activities, including the creation or modification of ServiceNow modules, forms, workflows, and integrations.
• Produce and publish clear, user-focused release notes outlining enhancements, defect fixes, and other release content for national stakeholders.

What you need to succeed in the role

• Proven experience in product management or ownership, ideally with enterprise IT platforms such as ServiceNow, and a track record of delivering new system features and improvements.
• Hands-on expertise in ServiceNow administration, configuration, and development, with broad technical knowledge including ITSM, workflow automation, integrations, DevSecOps, CI/CD pipelines, and release management.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deliver to deadlines in technical environments.
• Up-to-date with industry trends and best practices, and practical experience with agile methodologies (SCRUM Product Owner certification or equivalent preferred).

As a Moorepay Product Manager you will lead the creation and execution of the roadmap of your product with passion and ownership to deliver success for your customers. You will balance the strategic roadmap with demands of legislation, innovation, customer requirements and technical focus to deliver amazing user experiences and delighted customers.

You will be curious, proactive and passionate using a data-led approach to customer-centric roadmaps. You will gain deep insights into customer pain points and challenges, informing every step of your product evolution, translating this to the what and why of your products existence.

You will think beyond the functions and features of your product, working with the wider portfolio to deliver a whole experience that not only solves your customers challenges but exceeds their expectations, owning and driving the commercial success as a result.

Key Responsibilities

• Engage directly with your existing and potential customers to develop a deep and empathetic understanding of their needs, pains, challenges and their own strategy.
• Collaborate closely with the Principal Product Manager for your product line and with senior business stakeholders to understand the vision and high-level product strategy which act as anchors for your roadmap and prioritisation.
• Create, maintain and communicate a product roadmap which delivers defined themed strategic goals and moves the product towards the vision.
• Seek out, gather and track commercial, user and sentiment metrics about your product as well as identification of key risks.Determine the prioritisation of activities in your roadmap which will positively impact these metrics, confirmed through your tracking.
• Gain a clear understanding of your competitors.
• Understand the commercial and business value of your roadmap items and adapt your prioritisation accordingly.
• Collaborate with your Engineering teams to develop best-practice solutions that satisfy your roadmap needs whilst allowing for close attention to architecture, security, scalability and code quality, as well as nurturing innovation and ideas.
• Support GTM activities, before during and after development, communicating the value and benefits to customers and internal business stakeholders.

Skills & Experience

• Working knowledge of business, finance and commercial metrics, terminology and KPIs and how they impact product roadmaps.
• Proven ability to lead a team, inspiring them to better themselves at every opportunity.
• Extensive experience in a Product Management role with experience as a Product Manager.
• Proven track record of executing and delivering SaaS product roadmaps.
• Experience in stakeholder management in a product environment.
• Strong communication skills with a proven ability to make the complex simple.
• Experience in SaaS HR and Payroll solutions for SME businesses.
• Strong and confident communicator, acting as a bridge between technical and commercial, able to adapt to the audience in front of you.
• Passion for data to support your decision-making.
• Curious, proactive and passionate individual who works autonomously and thrives on ownership of their product.
• A positive and curious mindset for AI-first working, embracing the impact that ‘human+AI’ can bring to the world. You’ll be adept at using AI tools, able to demonstrate examples of where you’ve utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work.

We are seeking a strategic, collaborative and results-driven Advocacy and Regulatory Engagement Lead to drive impactful policy and regulatory engagement under the *Fair Digital Finance Accelerator,* on behalf of Consumers International. The role will shape and implement advocacy and regulatory relations strategies to strengthen consumer protection and resilience in digital finance, particularly in instant interoperable payment systems. Working closely with consumer associations, regulators, policymakers and global partners in the digital finance ecosystem, and with a focus in low- and middle-income countries, the Advocacy and Regulatory EngagementLead will ensure that the voice of consumers informs digital finance reform. The successful candidate will combine political acumen, relationship-building skills and a network mindset. I am keen to hear from individuals who; - Understand how a central bank operates (processes, challenges) - Have strong writing skills - Proven experience in advocacy, regulatory, or government relations or public policy (in financial regulation, consumer protection or digital policy). - Established experience making policy changes in a central bank - Understands how policy is made - Excellent relationship-building and networking skills, with experience facilitating collaboration across diverse stakeholders. - Strong understanding of regulatory processes in low- and middle-income contexts and familiarity with digital finance ecosystems. Salary: £45,000 Full-time hours, 3 year FTC. This is a remote based role. Drawn to candidates living in European and East African and Asian time zones, to be able to effectively work with their team. Applications will be reviewed on a rolling basis, please apply today for more information. Please note that only successful applicants will be contacted with further information. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Join the UK’s premier parcel & post delivery company

Evri Premium is an exciting, fast-moving part of the Evri Group, supporting a rapidly growing and increasingly complex hub network. As a Solutions Manager, you’ll sit at the heart of operational development—designing, costing and delivering innovative solutions that make our hub operations smarter, faster, safer and more efficient. Working closely with cross-functional teams, you’ll shape new products, improve operational processes, and ensure our ever-evolving network keeps delivering for our customers.

What You’ll Do

You’ll be responsible for creating, documenting, and implementing innovative solutions across Warehouse, Transport and Systems. You’ll quantify impact, cost and service outcomes through detailed operational modelling, ensuring every proposed change is well designed, fully assessed and effectively delivered.

The role is remote but we would prefer the candidate was North/Midlands based.

Key Responsibilities

• Design, embed and continually improve our Ops Discovery strategy—capturing, assessing and cataloguing operational improvement ideas aligned to business strategy.
• Proactively liaise with Change, Innovation, IT, Commercial, Marketing and Product teams to capture and develop potential initiatives for the solutions roadmap.
• Build strong operational and cross-functional relationships to identify improvements and deepen operational insight.
• Lead within the Ops Development / Solutions function by generating and recommending your own improvement ideas.
• Design, cost and deliver strategic operational change, new products, and operational initiatives, collaborating closely with operational experts and Finance.
• Develop, maintain and continuously improve a core Operational Cost Model, leveraging Data Science where beneficial.
• Lead solution implementations, ensuring operational teams successfully embed changes while tracking delivered vs planned benefits.
• Provide cover for the Head of Operational Development – Hubs when required.
• Potential to lead & manage a Solutions Engineer and contribute to the graduate rotation (where applicable).
• Inspire a high-performing team through strong leadership, talent development and effective performance management.

What We’re Looking For

• Degree-level education in Supply Chain Management & Logistics, Project Management, Planning or Business Analytics.
• Experience building business cases and completing value stream mapping.
• Experience working within Change Functions.
• Strong background in process mapping and end-to-end solution design.
• Experience in operational costing and solution modelling.
• Proficiency with MS Excel, Outlook & PowerPoint.
• Advanced analytical thinking and problem solving.
• Innovative mindset with ability to design effective, scalable solutions.
• Confident stakeholder management with the ability to influence at all levels, including senior leadership.
• Strong leadership capabilities, with experience motivating and engaging direct reports and wider project teams.
• Able to constructively challenge stakeholders to drive the right outcomes.
• Full UK Driving License with ability to travel.

This will suit someone who has come from an Operational Solutions/Solutions Design/Development/Implementation background (end to end) as well as someone from a Business Improvement and Continuous Improvement Manager, Resource Management type background.

What We Can Offer You

We’re proud to offer a workplace where everyone can thrive.

• At least 33 days annual leave (including Bank Holidays)
• Career progression opportunities
• Flexible, inclusive benefits including shopping discounts, insurance and healthcare
• A culture where people are encouraged, supported and valued

Android Engineer | Remote | Up to £90,000 | SaaS

We are partnering with an innovative technology company building intelligent mobility platforms used by major public transport operators across the world.

Their technology powers mobile experiences that combine location intelligence, behavioural insights and rewards systems to help millions of people move through cities more efficiently while increasing public transport adoption.

They are now looking for an Android Engineer to help evolve the mobile SDK that sits at the core of this platform. This is a role for engineers who enjoy working close to the platform layer and solving complex mobile engineering problems at scale.

The opportunity

You will work on a mobile SDK integrated into partner applications used by large transport operators and mobility providers.
The work involves challenges such as location tracking, background processing, sensor data, reliability across many Android devices and building robust APIs that other developers depend on.
You will collaborate closely with backend engineers and product teams while also working directly with partners to design solutions that integrate seamlessly into real world transport systems.
What you will be doing

Design and build advanced Android SDK features using Kotlin and Java
Solve complex problems around location, background services and mobile performance
Build reliable APIs and tools that other mobile teams integrate into their applications
Collaborate with engineers across mobile, backend and infrastructure teams
Improve architecture, testing practices and developer experience
Support partners integrating the SDK into large scale consumer applications
Continuously improve performance, security and reliability across the platform
What we are looking for

Strong experience building Android applications in Kotlin or Java
Experience working on complex mobile systems such as SDKs, frameworks or large scale applications
Experience with reactive programming such as RxJava
Deep understanding of asynchronous programming and multithreading
Strong knowledge of Android architecture and platform capabilities
Experience working with APIs and network based mobile services
Comfortable working in collaborative agile teams
Strong communication skills and fluent English
Nice to have

Experience working with location services sensors or Bluetooth technologies
Experience working with cross platform mobile environments
Exposure to cloud services or backend development
Interest in on device intelligence or machine learning
Salary and Benefits

Salary up to £90,000
Remote working
Flexible working hours

UK Wide

£100,000-£115,000

Are you passionate about transforming the modern workplace and improving employee experience at scale?

We’re looking for an Employee Experience Advisory Consultant to help organisations navigate complex digital workplace challenges and shape the future of work.

In this role, you’ll bring strategic insight, technical expertise, and thought leadership to senior stakeholders-guiding CxO-level clients through large-scale transformation programmes and modern workplace initiatives.

Employee Experience Advisory Consultant, you will:

• Use your deep technical knowledge to design creative, forward-thinking workplace solutions.
• Build strong relationships with senior stakeholders, influencing major transformation deals and advising on workplace strategy.
• Assess digital workplace maturity, identify improvement opportunities, and develop strategic transformation roadmaps.
• Help organisations modernise Legacy environments, remove productivity blockers, and transition to scalable, user-centric cloud solutions.
• Translate complex business challenges into clear, competitive technology propositions.
• Represent the advisory function at senior/board level and act as a trusted advisor to clients.

Skills & Experience

• Expertise in Modern Workplace technologies, including Microsoft 365, collaboration platforms, endpoint management, virtual desktop solutions and device life cycle strategies.
• Ability to evaluate digital workplace maturity, define operating models, and shape long-term strategic roadmaps.
• Strong understanding of user-centric design, colleague experience measurement, and insight-driven improvement.
• Experience modernising Legacy estates and resolving infrastructure blockers.
• Knowledge of change management frameworks to drive adoption and support behavioural change.
• Excellent communication, collaboration, and thought-leadership capabilities.
• A proactive, growth-mindset approach with a commitment to continuous improvement.

Change Communications Manager - Contract - 6 months+

I have a great contract opportunity for a strong Change Communications Manager with experience in large-scale transformations. My client is looking for someone with excellent experience driving user adoption for new tech. An ideal candidate will be able to translate complex technical milestones into clear, engaging stakeholder communications.

Location: Remote.
Length: 6 months with view to extend
IR35 Status: Awaiting Determination
Rate: Dependent on experience.

Required experience will include:

• Change Management & Comms: Proven experience delivering communication strategies for tech and IT.
• Technical Literacy: Ability to understand and explain digital concepts to non-technical users.
• Stakeholder Engagement: Experience working with senior leadership and technical teams to manage the “people side”.
• Content Creation: Producing high-quality newsletters, user guides, and briefing packs.

If you are interested in this Change Communications Manager role please apply with your most recent CV. Alternatively email me on Jordan . co . uk

Change Communications Manager - Contract - 6 months+

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Responsibilities:

Product Strategy & Vision

• Define and maintain the product vision, ensuring alignment with business objectives, user needs, and regulatory standards.
• Collaborate with engineering, clinical teams, and internal stakeholders to gather requirements and write detailed, actionable feature descriptions for the development teams.

Agile Execution

• Participate in backlog grooming, sprint planning, and other Agile ceremonies.
• Write technical features with functional acceptance criteria to guide development.
• Provide feedback during sprint reviews and demos to ensure quality, usability, and compliance.

Stakeholder Collaboration

• Support human factors and usability testing against clinical workflows and safety requirements.
• Coordinate dependencies across projects and teams to ensure timely delivery.

Regulatory & Compliance

• Collaborate with regulatory and quality teams to ensure adherence to standards such as IEC 62304, ISO 14971, and 21 CFR Part 820.
• Contribute to documentation and processes required for regulatory submissions and audits.

Culture & Values

• Uphold the Companys core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behaviour consistent with the Companys Code of Ethics and Conduct.
• Duties may be modified or assigned at any time to meet the needs of the business.

Required:

• Bachelors degree in engineering, Computer Science, medically related field; or equivalent experience.
• 4+ years of experience as a Technical Product Owner or Project Manager in an Agile software development environment.
• Experience in medical device development under Design Control (21 CFR Part 820), IEC 62304, and ISO 14971.
• Proven ability to collaborate across cross-functional teams and influence stakeholders in a matrixed organisation.
• Strong written and verbal communication skills.
• Ability to manage complex, interdependent projects with multiple stakeholders.

Preferred

• Clinically relevant field experience. Patient monitoring experience is preferred.
• Experience with usability testing and human factors engineering.
• Experience with tools such as Jira, Confluence, Figma, or Azure DevOps.

Additional Requirements

• Willingness to travel domestically and internationally (up to 15%).
• Ability to work across global time zones (e.g., NA, EMEA, APAC) as needed.
• Must be able to obtain necessary documentation for international travel.

An opportunity for either aproduct specialist or existing product managerlooking to take the next step in their career development.

Company overview

Our Client isa fast-growing heat pump manufacturer operating at scale-up stage, developing and supplying high-performance exhaust air, air source, and water source heat pumps. Theirfocus is on technically robust, compliant, and commercially viable products for multiple local markets.

As a scale-up, theyvalue initiative, adaptability, and a pragmatic do what needs to be done mindset over rigid role definitions.

Role summary

• The Product Manager will take end-to-end responsibility for the development, market readiness, and ongoing performance of our clients heat pump product portfolio.
• This role combines classical product management with ownership of local market compliance, certification, and regulatory alignment across target markets.
• The successful candidate will be highly proactive, comfortable working independently, and capable of operating across technical, regulatory, and commercial domains. This is a hands-on role requiring both strategic thinking and practical execution.

Main responsibilities

• Own the product roadmap for exhaust air, air source, and water source heat pumps, aligned with company strategy and market needs
• Translate market, regulatory, and customer requirements into clear product specifications and development priorities
• Work closely with factory product management teams to guide product development
• Support UK product launches and updates, including documentation and training materials
• Act as the internal product authority, able to explain design decisions, performance characteristics, and trade-offs
• Work closely with sales, operations, and customer support to ensure products are technically sound, compliant, and commercially viable
• Contribute to pricing, positioning, and value propositions based on product performance and compliance constraints
• Identify risks and opportunities arising from market, regulatory, or technical changes

Qualifications & experience

• Proven experience within HVAC, heat pumps, energy systems, or a closely related technical field at product manager or product specialist level
• Strong understanding of heat pump technologies, ideally including exhaust air, air source, and/or water source systems
• Demonstrable experience with product compliance and certification for regulated technical products ie MCS, PCDB, Building regs etc
• Ability to interpret technical standards, regulations, and test requirements
• Comfortable working independently, setting priorities, and driving work forward without close supervision
• Highly proactive, practical, and solution-focused mindset
• Strong written and verbal communication skills, able to engage both technical and non-technical stakeholders

Skills & attributes

• Self-starter with a strong sense of ownership
• Comfortable with ambiguity and changing priorities
• Detail-oriented when required, but able to maintain a system-level view
• Willing to roll up sleeves and do whatever is necessary to deliver compliant, market-ready products

What we offer

• A key role in shaping the future of a growing heat pump manufacturer
• High degree of autonomy and influence over products and processes
• Opportunity to work across the full product lifecycle and multiple heat pump technologies
• A collaborative, technically driven environment with real impact
• An opportunity for either an existing product manager or a product specialist looking to take the next step in their career development.

A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm.

The Senior Knowledge Systems Manager role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You’ll help foster a culture of consistent knowledge sharing, supported by strong governance, user-centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address.

Key responsibilities of the Senior Knowledge Systems Manager include, but are not limited to:

• Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned.
• Owning the firm’s search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management.
• Line managing a small Knowledge Systems team and supporting professional development.
• Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups.
• Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience.
• Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement.
• Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements.
• Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes.
• Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation.

This Senior Knowledge Systems Manager role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You’ll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.

Join an award-winning, internationally recognised organisation as a Software Delivery & QA Manager, leading the structured delivery and quality governance of Generative AI solutions powering next-generation legal, finance, and HR intelligence. You will take ownership of delivery execution, AI model evaluation, and release oversight for cutting-edge AI products operating at scale.

This role sits at the intersection of engineering execution, AI model evaluation, and release governance. You’ll ensure every AI release is dependable, rigorously evaluated, and drives an exceptional, next-generation experience for users.

Reporting to the Director of Generative AI, you’ll combine disciplined delivery leadership with QA oversight and AI performance evaluation, translating strategy into coordinated execution and turning metrics into clear, structured release decisions. The role will focus upon:

• Lead end-to-end delivery cycles for Generative AI initiatives, from planning through deployment and iteration.
• Own release cadence, milestones, dependencies, and cross-team alignment in engineering-led environments.
• Oversee QA and AI model evaluation to ensure outputs meet standards for accuracy, robustness, and reliability.
• Interpret performance metrics and evaluation results to assess release readiness.
• Maintain dashboards, define KPIs and thresholds, and use SQL or equivalent BI tools to validate insights.
• Translate quality and performance signals into structured go/no-go recommendations and clear stakeholder reporting.
• Ensure releases are controlled, evidence-based, and aligned with regulatory expectations where required.

Required Experience

• Demonstrable end-to-end delivery ownership in engineering-led environments, with direct accountability for releases and deployment cycles.
• Proven ability to define release readiness, manage delivery risks, and coordinate cross-functional stakeholders.
• Strong QA and AI evaluation experience, with the ability to translate metrics into actionable decisions.
• Advanced data fluency, including SQL, BI tools, dashboards, or statistical analysis.

This is a rare opportunity to take ownership of delivery and AI quality governance across a fast-scaling suite of generative AI products used by real customers at scale. You’ll work directly with senior AI and engineering leaders, influencing how performance, evaluation, and release decisions are defined at a strategic level. For the right individual, this represents an exceptional career move - combining high visibility, meaningful ownership, and long-term impact within a market-leading organisation investing heavily in AI innovation.

INDAMS

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Digital & E-Trade Underwriter - (Commercial Insurance)UK RemoteSalary up to £60,000 DoE

We are partnering with a forward-thinking, growing insurance business seeking an experienced Underwriter to play a pivotal role in the underwriting and optimisation of their delegated authority portfolio. This is an exciting opportunity to help shape scalable, technology-led insurance products across commercial lines.

The Opportunity

As Digital & E-Trade Underwriter, you will take ownership of underwriting insurance products within a delegated authority framework, You will be instrumental in driving the development, underwriting performance and governance of digital and e-trade property & casualty products. Working closely with Product, IT, Distribution and Capacity Providers, you’ll ensure underwriting discipline, pricing adequacy and strong loss performance across both automated and intermediated channels.This role offers the chance to directly influence underwriting rules, referral logic, pricing models and digital customer journeys, contributing to a strategic focus on scalable, tech-enabled growth.

Key Responsibilities

• Underwrite Commercial Combined quotations, MTAs and renewals from Direct Brokers and via e-trade portals.
• Act as referral point for cases outside authority.
• Manage digitally traded risks and automated underwriting outcomes.
• Handle claims referrals from TPAs with strong policy wording interpretation.
• Support underwriting performance and governance of digital and e-trade products.
• Contribute to underwriting rules, referral triggers, rating structures and pricing logic.
• Collaborate with internal stakeholders to enhance product design and automated journeys.
• Optimise digital trading efficiency using automation, data and AI solutions.
• Conduct competitor and market research, particularly around digital propositions.
• Deliver internal and external training, including digital underwriting rules.
• Produce monthly performance reporting for capacity holders.
• Attend insurer meetings and present digital and e-trade portfolio insights.
• Conduct peer reviews across underwriting teams.

About You

We’re looking for a technically strong commercial underwriter who is comfortable operating in both traditional and digital underwriting environments.

Essential Experience

• Demonstrable experience in commercial insurance products.
• Background within Delegated Authority, MGA or intermediary environments.
• Experience underwriting or supporting digital and/or e-trade insurance products.
• Familiarity with automated underwriting tools and high-volume trading models.
• Experience working with platforms such as Acturis, Open GI or similar.
• Strong understanding of commercial insurance wordings.
• Comfortable using data, MI and underwriting rules to drive performance.

Skills & Attributes

• Excellent analytical and presentation skills.
• Confident communicator able to simplify complex technical issues.
• Highly organised and methodical.
• Proactive, self-motivated and solutions-focused.
• Collaborative team player with strong stakeholder management skills.

Why Apply?

• Salary up to £65,000
• Remote First Business
• Be at the forefront of digital transformation in commercial underwriting.
• Influence scalable, tech-enabled distribution strategies.
• Work cross-functionally with underwriting, product, IT and insurer partners.
• Join a progressive business investing in automation, data and AI-driven solutions.
• Genuine opportunity to shape and develop digital insurance propositions.

If you are a commercially minded underwriter ready to embrace digital innovation and help drive the next phase of growth in delegated authority underwriting, we would love to hear from you. Apply today for immediate consideration.

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Are you passionate about shaping the future of cloud and DevOps? Do you thrive at the intersection of business strategy and technology transformation?
We are looking for a Managing Consultant Cloud & DevOps to join a growing Cloud Advisory practice. This is an opportunity to lead large-scale DevOps transformations, shape platform engineering strategies, and influence C-level stakeholders while contributing to the growth of a top-tier consulting practice.

??? Your Role
As a Managing Consultant, you will help organisations accelerate cloud adoption and unlock business value through modern DevOps and platform engineering capabilities.
You will:
?? Lead DevOps Transformation
Assess, define, and implement DevOps capabilities to drive innovation, agility, cost optimisation, and faster time to market
Design DevOps operating models (CI/CD, SRE, DevSecOps, DevX)
Define maturity roadmaps and measurable improvement plans
?? Champion Platform as a Product
Advocate for treating platforms as products with user-centric design
Define platform vision, roadmaps, and lifecycle management
Embed product metrics (OKRs/KPIs, DORA metrics) to drive continuous improvement
?? Drive Product Lifecycle Ownership
Lead platform ideation, launch, iteration, and sunset
Establish governance, support models, and clear documentation standards
?? Maximise Technology Investments
Leverage existing ITSM tools and frameworks
Optimise cloud and DevOps investments to deliver measurable ROI
?? Shape the Future of Platform Engineering

?? Leadership & Commercial Impact
As a senior leader within the practice, you will:
Lead complex, multi-stream transformation programmes
Engage senior stakeholders (CIO, CTO, CDO)
Contribute to and lead proposals, bids, and RFP responses
Support consulting sales in excess of £500,000 per annum
Develop market propositions and thought leadership assets
Mentor and develop high-performing teams

?? Your Profile
You are a strategic thinker and hands-on problem solver who excels in client-facing environments and thrives in ambiguity.
You bring:
Experience designing lean processes across product, engineering, and operations
Consulting or coaching experience in agile and DevOps transformation
Strong understanding of:
Hybrid & multi-cloud environments
CI/CD pipelines
SRE & DevSecOps models
Observability & monitoring platforms
ITIL and ITSM frameworks
Experience defining and tracking OKRs/KPIs
A product-centric mindset applied to platform engineering
Demonstrated cross-functional leadership
Experience in platform product management is highly desirable.

The Head of IT will lead the digital strategy and oversee the development and implementation of innovative technology solutions within the Not For Profit sector. This permanent position offers a fantastic opportunity to shape and drive digital transformation.

Client Details

The organisation is a well-established and respected entity within the Not For Profit sector. They are a medium-sized company committed to making a meaningful impact through the application of technology and digital solutions.

Description

Develop and implement a comprehensive digital strategy to support organisational goals.
Oversee the delivery of digital projects, ensuring they are completed on time and within budget.
Collaborate with internal teams to identify opportunities for digital innovation and improvement.
Ensure the organisation’s digital platforms are user-friendly, secure, and optimised for accessibility.
Lead the evaluation and selection of technology solutions and vendors.
Monitor digital trends and emerging technologies to inform strategic decisions.
Manage and support the digital team, fostering a culture of growth and collaboration.
Report on digital performance metrics and provide insights to stakeholders.Profile

A successful Head of IT should have:

Proven expertise in leading digital strategies and delivering technology solutions.
Strong knowledge of digital platforms and emerging technologies within the Not For Profit sector.
Experience managing teams and collaborating with various stakeholders.
Excellent project management skills with a track record of delivering results.
Ability to analyse data and metrics to inform digital decision-making.
A relevant qualification in technology, digital marketing, or a related field.Job Offer

Competitive salary ranging from £60000 to £65000 per annum.
Permanent role with opportunities to lead and innovate within the Not For Profit sector.
Inclusive and supportive company culture.
Generous holiday leave and additional benefits.This is an exciting opportunity for an experienced Head of IT to make a meaningful impact. If you are ready to take the next step in your career, we encourage you to apply now

Job Role:

• We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities.
• The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment.
• You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization.
• Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value.

Key Skills:

• Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning).
• Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices.
• Proficiency in requirements gathering, backlog management, and user story creation.
• Excellent stakeholder management, communication, and negotiation skills.
• Familiarity with OSS/BSS systems, APIs, and integration patterns.