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Area Support Manager - M6/M1 Corridor
Compass Group
Essington
In office
Senior - Leader
£33,000
RECENTLY POSTED

Area Support Manager
Field-based
Up to £33,000 per annum + car allowance
Permanent | Full-Time | 5 days over 7 (including weekends) | Occasional overnight stays

Due to the site locations within your remit, we are looking for someone who lives in the Birmingham area with easy access to M6 and M1.

For more information about careers at Dine Contract Catering and our benefits, please visit: Careers at Dine Contract Catering

Lead. Inspire. Elevate Food Excellence.

We’re looking for a Area Support Manager who can do far more than cook. This is an exciting opportunity for a passionate culinary professional to step into a regional leadership role, combining food expertise, operational excellence, and people development to drive outstanding results across multiple sites.

As a key member of our operational leadership team, you’ll work across our Midlands and Northern locations, supporting and inspiring kitchen teams while ensuring consistent quality, innovation, and commercial performance.

If you’re as comfortable leading teams and meeting clients as you are stepping into the kitchen, this could be the perfect next step in your culinary career.

What You’ll Be Doing

  • Lead and support kitchen teams across your region to deliver exceptional food and service every day.
  • Drive consistency, quality, and presentation standards across all menus and sites.
  • Coach and develop Chef Managers and kitchen teams, helping them grow and succeed.
  • Build strong partnerships with Site Managers, clients, and central support teams to enhance standards and drive innovation.
  • Monitor and manage key operational metrics including food costs, labour, waste, and GP to ensure commercial success.
  • Maintain full compliance with food safety, health & safety, and company policies.
  • Champion culinary excellence and continuous improvement, introducing new ideas that elevate our food offering.

What You’ll Bring to the Table

  • Proven experience as a Chef Manager, ideally with multi-site responsibility.
  • A strong culinary background and passion for delivering exceptional food and service.
  • Inspirational leadership skills, you motivate teams, build engagement, and lead by example.
  • Excellent client relationship and communication skills.
  • Strong understanding of food safety, compliance, and kitchen operations.
  • Solid financial and operational awareness, confident managing budgets, costs, and performance metrics.
  • A full UK driving licence and flexibility to travel regularly across the region.

Why Join Us?

We offer a dynamic environment where no two days are the same. You’ll have the autonomy to shape culinary standards across your region while being supported by a passionate central team.

We also offer exciting culinary development pathways for you and your teams, from hands-on mentoring to recognised qualifications, so you can continue to grow your skills while inspiring others to do the same.

#DINE

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

New Business Team Manager
Brakes
Tamworth
In office
Senior - Leader
£32,926
RECENTLY POSTED
Job Description

Lead Generation Team Manager

Working Monday to Friday 37.5

£32,926 plus an a competitive bonus structure - Excellent career development, discounted products and services and much more!

We are currently recruiting a for a Team Manager  to join the Lead Generation  team in our Tamworth Contact Centre.

As a Brakes Team Manager Responsible for leading and motivating a team of up to 12 Lead Generation Executives. The Team Manager is directly accountable for the recruitment, selection and ongoing performance and development of their team, leading a culture of empowerment where every sales and service opportunity is realised.  We will provide you with all the training and support that you need and you will be a valuable member of the Team, contributing to the success of our business whilst working with a great team of people and having fun along the way!

Typical responsibilities include:

  • Responsible for the direct management and motivation of up to 12 Lead Generation Executives ensuring each individual is fully developed to their maximum potential.
  • Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business.
  • Support and identify opportunities to improve revenue and customer experience.
  • Responsible for sales pipeline prospecting
  • Energise team to fully participate in incentives and process improvements, ensuring they understand clear goals.
  • The role will be a mixture of coaching, advisory, co-ordinating and delivering.
  • To be successful post holder will be required to explain goals and objectives clearly and deliver important messages to teams.
  • KPIs, aligned to our business objectives, will be set for each Team Manager depending on roles (Sales, Care or Account Mgt) incorporating sales, service, cost, employee engagement, customer satisfaction dimensions.

About You:

  • You’ll be a natural people person and problem solver with a real drive to deliver results.  Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team.
  • Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness
  • A customer centric approach to business in all dealing with customers, peers, staff and suppliers
  • Ability to proactively give feedback and act on feedback given – Champions a coaching culture
  • Computer literacy, confident user of Microsoft Office applications, excel, word, powerpoint etc
  • Excellent communication, influencing and negotiation skills, both written and verbal
  • Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment
  • Role model Brakes values at all times
  • An ability to build and maintain good working relationships at all levels
  • Leads, inspires and promotes confidence within a Team
  • Exceptional customer handling skills and experience with strong problem solving capabilities

Above all you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.

  • A competitive salary
  • Huge discount on all sorts of lovely food and award-winning products
  • Generous holiday allowance, with option to purchase more
  • Recognition awards and Incentives
  • Pension
  • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
  • And much more….

There’s a lot on offer, so what are you waiting for?

Outbound Lead Team Manager
Brakes
Tamworth
In office
Senior
£32,926
RECENTLY POSTED
Job Description

Lead Generation Team Manager

Working Monday to Friday 37.5

£32,926 plus an a competitive bonus structure - Excellent career development, discounted products and services and much more!

We are currently recruiting a for a Team Manager  to join the Lead Generation  team in our Tamworth Contact Centre.

As a Brakes Team Manager Responsible for leading and motivating a team of up to 12 Lead Generation Executives. The Team Manager is directly accountable for the recruitment, selection and ongoing performance and development of their team, leading a culture of empowerment where every sales and service opportunity is realised.  We will provide you with all the training and support that you need and you will be a valuable member of the Team, contributing to the success of our business whilst working with a great team of people and having fun along the way!

Typical responsibilities include:

  • Responsible for the direct management and motivation of up to 12 Lead Generation Executives ensuring each individual is fully developed to their maximum potential.
  • Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business.
  • Support and identify opportunities to improve revenue and customer experience.
  • Responsible for sales pipeline prospecting
  • Energise team to fully participate in incentives and process improvements, ensuring they understand clear goals.
  • The role will be a mixture of coaching, advisory, co-ordinating and delivering.
  • To be successful post holder will be required to explain goals and objectives clearly and deliver important messages to teams.
  • KPIs, aligned to our business objectives, will be set for each Team Manager depending on roles (Sales, Care or Account Mgt) incorporating sales, service, cost, employee engagement, customer satisfaction dimensions.

About You:

  • You’ll be a natural people person and problem solver with a real drive to deliver results.  Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team.
  • Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness
  • A customer centric approach to business in all dealing with customers, peers, staff and suppliers
  • Ability to proactively give feedback and act on feedback given – Champions a coaching culture
  • Computer literacy, confident user of Microsoft Office applications, excel, word, powerpoint etc
  • Excellent communication, influencing and negotiation skills, both written and verbal
  • Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment
  • Role model Brakes values at all times
  • An ability to build and maintain good working relationships at all levels
  • Leads, inspires and promotes confidence within a Team
  • Exceptional customer handling skills and experience with strong problem solving capabilities

Above all you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.

  • A competitive salary
  • Huge discount on all sorts of lovely food and award-winning products
  • Generous holiday allowance, with option to purchase more
  • Recognition awards and Incentives
  • Pension
  • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
  • And much more….

There’s a lot on offer, so what are you waiting for?

Project & Mobilisation Lead - Birmingham
ESS
Birmingham
In office
Senior
Private salary
RECENTLY POSTED

Project & Mobilisation Lead - One RetailBe the force behind exceptional customer experiences. Build. Launch. Transform.

At One Retail, we’re redefining what great looks like. Every store opening, every refurbishment, every partnership - all powered by brilliant people delivering exceptional service, compelling offers, and unforgettable customer moments.

Now, we’re looking for a Project & Mobilisation Lead to help bring our biggest opportunities to life. If you’re energised by variety, love bringing order to complexity, and thrive at the heart of cross functional action, this is your moment.

Reporting to the Project & Mobilisations Manager, you’ll play a critical role in launching new sites, renewing contracts, managing specialist projects, and supporting demobilisations - ensuring every opening is seamless, every detail is spot on, and every team is set up for success.

What You’ll Lead & Own

People & Collaboration

  • Work as a core part of a high performing mobilisation project team delivering new contracts, refurbishments, demobilisations, and specialist (large scale) projects.
  • Partner with a huge range of internal teams - Sales, Finance, PR, Brand, Food Safety, Facilities, Operations and more.
  • Build strong external relationships with Hospital Trusts, suppliers, contractors, designers, and FM partners.
  • Create clarity for Regional & Operations Managers, assigning actions, guiding decision making, and removing barriers to success.
  • Coach and influence leaders across the UK, role modelling Compass values and championing psychological safety, accountability, and collaboration.
  • Ensure brand standards and propositions are fully understood and flawlessly embedded into every new mobilisation.

What You’ll Deliver

Performance & Project Leadership

  • Lead (with the Project Manager) the end to-end mobilisation of new contracts, renewals, refurbishments, specialist projects, and M&A integration.
  • Make sure every site opens on time, on budget, and on brand - no exceptions.
  • Build and track mobilisation timelines, budgets, milestones, and risks using tools like Mobilise.
  • Flag improvements, share best practice, and shape future mobilisation excellence.
  • Support demobilisations and ensure safe, compliant removal or storage of equipment.
  • Work closely with Operations on smaller projects to maintain continuous improvement and operational momentum.
  • Always maintain food safety compliance, identifying risks early and ensuring safe solutions.

Your Purpose at One Retail

  • Deliver best in class mobilisations that fuel One Retail’s growth and strengthen our position as a partner of choice.
  • Embed consistency and high standards across all regions - giving customers, colleagues, and clients a seamless experience.
  • Act as the bridge between internal teams, external partners, and project delivery - ensuring communication is clear, aligned, and timely.
  • Capture lessons learned, influence future ways of working, and help shape the mobilisation frameworks of tomorrow.
  • Champion ownership, innovation, and an entrepreneurial mindset at every level.

What You Bring

  • A positive, proactive, “let’s make it happen” attitude
  • Excellent stakeholder and partnership management
  • Strong communication and relationship building skills
  • Outstanding organisational ability and prioritisation
  • Strategic thinker with hands on execution
  • Agile, adaptable, and resilient in fast-moving environments
  • Commercially aware with budget and ROI understanding
  • Confident analysing data and reporting progress clearly
  • Great problem solver and decision maker
  • A natural collaborator and continuous improver
  • High levels of integrity and alignment with Compass values
  • Confident challenging at all levels to drive the right outcomes
  • Future focused with the ability to balance short, mid and long-term needs
  • Full UK driving licence and willingness to travel/stay overnight when required

A Role With Real Impact

This is your chance to shape the future of One Retail - opening the doors to what’s next, building strong regional partnerships, and helping create the memorable customer experiences that define our business.

If you want variety, purpose, pace and progression, this is the opportunity to make your mark.

Mobilisation Support Lead - Nesscliffe
ESS
England
In office
Senior
£35,000
RECENTLY POSTED

Mobilisation Support Lead - InStore (Compass Group)

Brand New Sainsbury’s Caf Openings | UKWide Mobilisation

Location: Nesscliffe, SY4 1BH
Company Car Provided
Salary: 35,000 per annum
Contract: 6 Month Fixed Term Contract (with further opportunities within InStore)

Be at the forefront of launching brand new Sainsbury’s Caf s across the UK.

InStore, part of Compass Group, is behind some of the UK’s most recognisable retail and food partnerships. We’re now rolling out exciting, brand new Sainsbury’s Caf sites nationwide - and we’re looking for a Mobilisation Support Lead to help bring them to life.

This is a hands on, fast paced role where no two weeks look the same. You’ll be travelling across the UK, supporting multiple new caf openings, working shoulder to shoulder with operational teams and project managers to ensure every site launches smoothly, safely, and successfully.

The role forms part of a wider mobilisation and growth programme, with the expectation that - following the mobilisation phase - successful candidates will be well placed to move into an InStore Retail Management position within a Sainsbury’s Caf , subject to business requirements and location.

If you thrive in mobilisations, enjoy building something from the ground up, and want to transition into an operational retail management role - this is the role for you.

What you’ll be doingMobilisation & Delivery

  • Support the end to end mobilisation of new Sainsbury’s Caf openings, ensuring sites open on time, on budget, and to One Retail standards
  • Work as a core member of the mobilisation project team across multiple sites
  • Own mobilisation plans, coordinating actions and timelines with local operational teams
  • Act as the key link between Operations, Project Managers, and support functions throughout mobilisation
  • Support the successful handover of cafes into InStore Retail Management following opening

Stakeholder Management

  • Build strong working relationships with internal teams including Operations, Sales, HR, Finance, Marketing, Supply Chain, and H&S
  • Liaise with external partners such as suppliers, facilities teams, contractors, and design teams
  • Confidently influence, challenge, and problem solve to keep mobilisations moving forward

Quality, Safety & Compliance

  • Ensure food safety, health & safety, and brand standards are embedded from day one
  • Identify risks early and work with stakeholders to implement practical solutions
  • Ensure full compliance throughout the mobilisation phase

Continuous Improvement

  • Capture lessons learned from each mobilisation to improve future openings
  • Share insights with operational teams to support ongoing performance
  • Look for opportunities to enhance efficiency, quality, and commercial results

What we’re looking for

You’ll be someone who:

  • Has a “can do” attitude and thrives in a fast moving environment
  • Is highly organised, adaptable, and comfortable juggling multiple site openings
  • Brings strong stakeholder management and communication skills
  • Is commercially aware, with confidence around budgets and delivery deadlines
  • Enjoys problem solving and staying calm under pressure
  • Is mobile, flexible, and happy to travel across the UK (including overnight stays)

Key requirements

  • Full UK driving licence
  • Willingness to travel nationwide as part of a UK mobilisation role
  • Experience in mobilisations, openings, or multi site operations
    (Hospitality, retail, or food experience preferred)

What’s in it for you?

  • 35,000 salary
  • Company car
  • Opportunity to work on high profile, brand new Sainsbury’s Caf launches
  • A 6 month FTC aligned to a national mobilisation programme
  • Exposure to Compass Group’s wider InStore business
  • Opportunity to progress into an InStore Retail Management role following mobilisation, subject to business needs
  • A chance to make a visible, lasting impact from day one
Mobilisation Support Lead - Nesscliffe
One Retail
England
In office
Senior
£35,000
RECENTLY POSTED

Mobilisation Support Lead - InStore (Compass Group)

Brand New Sainsbury’s Caf Openings | UKWide Mobilisation

Location: Nesscliffe, SY4 1BH
Company Car Provided
Salary: 35,000 per annum
Contract: 6 Month Fixed Term Contract (with further opportunities within InStore)

Be at the forefront of launching brand new Sainsbury’s Caf s across the UK.

InStore, part of Compass Group, is behind some of the UK’s most recognisable retail and food partnerships. We’re now rolling out exciting, brand new Sainsbury’s Caf sites nationwide - and we’re looking for a Mobilisation Support Lead to help bring them to life.

This is a hands on, fast paced role where no two weeks look the same. You’ll be travelling across the UK, supporting multiple new caf openings, working shoulder to shoulder with operational teams and project managers to ensure every site launches smoothly, safely, and successfully.

The role forms part of a wider mobilisation and growth programme, with the expectation that - following the mobilisation phase - successful candidates will be well placed to move into an InStore Retail Management position within a Sainsbury’s Caf , subject to business requirements and location.

If you thrive in mobilisations, enjoy building something from the ground up, and want to transition into an operational retail management role - this is the role for you.

What you’ll be doingMobilisation & Delivery

  • Support the end to end mobilisation of new Sainsbury’s Caf openings, ensuring sites open on time, on budget, and to One Retail standards
  • Work as a core member of the mobilisation project team across multiple sites
  • Own mobilisation plans, coordinating actions and timelines with local operational teams
  • Act as the key link between Operations, Project Managers, and support functions throughout mobilisation
  • Support the successful handover of cafes into InStore Retail Management following opening

Stakeholder Management

  • Build strong working relationships with internal teams including Operations, Sales, HR, Finance, Marketing, Supply Chain, and H&S
  • Liaise with external partners such as suppliers, facilities teams, contractors, and design teams
  • Confidently influence, challenge, and problem solve to keep mobilisations moving forward

Quality, Safety & Compliance

  • Ensure food safety, health & safety, and brand standards are embedded from day one
  • Identify risks early and work with stakeholders to implement practical solutions
  • Ensure full compliance throughout the mobilisation phase

Continuous Improvement

  • Capture lessons learned from each mobilisation to improve future openings
  • Share insights with operational teams to support ongoing performance
  • Look for opportunities to enhance efficiency, quality, and commercial results

What we’re looking for

You’ll be someone who:

  • Has a “can do” attitude and thrives in a fast moving environment
  • Is highly organised, adaptable, and comfortable juggling multiple site openings
  • Brings strong stakeholder management and communication skills
  • Is commercially aware, with confidence around budgets and delivery deadlines
  • Enjoys problem solving and staying calm under pressure
  • Is mobile, flexible, and happy to travel across the UK (including overnight stays)

Key requirements

  • Full UK driving licence
  • Willingness to travel nationwide as part of a UK mobilisation role
  • Experience in mobilisations, openings, or multi site operations
    (Hospitality, retail, or food experience preferred)

What’s in it for you?

  • 35,000 salary
  • Company car
  • Opportunity to work on high profile, brand new Sainsbury’s Caf launches
  • A 6 month FTC aligned to a national mobilisation programme
  • Exposure to Compass Group’s wider InStore business
  • Opportunity to progress into an InStore Retail Management role following mobilisation, subject to business needs
  • A chance to make a visible, lasting impact from day one
Project Manager
WEBRECRUIT
West Midlands
Hybrid
Mid - Senior
£38,420
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Home-Based (with the expectation to work from our client’s Coventry office at least once a week) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Project Manager to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £38,420 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme ‘Health Assured’ - Specialised professional support for a range of issues through ‘Peppy’ - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers This is your chance to grow and develop your project management career with our client’s trusted organisation and lead a vital service supporting individuals affected by cancer. You’ll step into a role where you can broaden your experience across multiple areas, growing your expertise and advancing your skillset whilst positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren’t alone at a life-shattering point. The Role As a Project Manager, you will support the delivery and development of a project, ensuring high-quality, client-focused services are delivered that improve their wellbeing. Specifically, in support of the Operations Manager, you will manage performance, resources and delivery to ensure outcomes are achieved, leading a team of staff and volunteers, ensuring services remain responsive, effective and aligned. A key element of this role will be to oversee a service that supports individuals affected by cancer through the provision of specialist guidance and support, ensuring targets, outcomes and quality standards are met. Additionally, you will: - Build and maintain strong relationships with partners and stakeholders - Monitor performance, budgets and risks, ensuring effective service delivery - Produce reports on project performance, impact and financials - Ensure compliance with quality standards, safeguarding and regulatory requirements - Drive continuous improvement through evaluation and service development About You To be considered as a Project Manager, you will need: - Proven experience in project management - Strong leadership experience, with the ability to manage and motivate teams and volunteers - Experience of working to targets, managing workloads, and meeting deadlines - Good IT skills and experience using systems to support service delivery and reporting - The ability to work both independently and collaboratively within a wider team - The ability to oversee the budget - Excellent communication and interpersonal skills, with the ability to build effective partnerships - Strong problem-solving skills with the ability to identify and address challenges proactively - Empathy and understanding of individuals facing challenging life circumstances The closing date for this role is 12th May 2026. Other organisations may call this role Project Manager, Programme Manager, Service Manager, or Charity Project Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to lead a vital service and make a meaningful impact as a Project Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Project Manager - Midlands
RG Setsquare
Birmingham
In office
Mid - Senior
£60,000 - £70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We’re Hiring: Project Manager – Healthcare (Technical / FM Projects)
Midlands (UK-wide travel: Leeds to South Coast)
£60,000 – £70,000 DOE + £5,500 car allowance + management benefits We’re looking for a technically strong Project Manager to deliver critical healthcare estate projects across live hospital environments. This is a hands-on role covering full project lifecycle delivery, from scoping and surveys through to completion, within highly regulated and operational healthcare settings. What you’ll be doing:
✔️ Managing end-to-end delivery of healthcare building services projects across multiple sites
✔️ Undertaking site visits, technical surveys, and scoping works in live environments
✔️ Producing quotations and supporting pricing/bid processes for small to medium works
✔️ Managing project delivery including planning, cost control, contractor oversight, and reporting
✔️ Working within HTM-compliant and regulated healthcare environments
✔️ Liaising with estates teams, clinical staff, and hospital stakeholders (including theatres)
✔️ Ensuring minimal disruption to patient care during project delivery
✔️ Managing multiple concurrent projects across a UK regional patch
✔️ Ensuring full compliance with health, safety, and governance standards What we’re looking for:
• Strong technical understanding of building services (mechanical or electrical bias preferred)
• Proven experience in healthcare environments (NHS or private sector)
• Experience working to HTM and healthcare compliance standards
• Ability to scope works independently from site surveys
• Strong project management experience from concept to completion
• Confident working in live, complex operational environments
• Excellent stakeholder management and communication skills
• Experience in theatre or critical healthcare environments (highly desirable)
• Willingness to travel extensively with occasional overnight stays What’s on offer:
£60,000 – £70,000 salary (DOE)
£5,500 car allowance
Management-level benefits package
High-profile, critical healthcare project exposure
Autonomy and responsibility within a growing projects team
Career development in a specialist healthcare delivery environment Travel: Midlands base with regular UK-wide travel (Leeds to South Coast) Ideal for a hands-on Project Manager who thrives in complex healthcare environments and enjoys technical scoping, delivery, and stakeholder engagement at a high level

Service Delivery Manager
Red Recruitment
Solihull
Hybrid
Mid - Senior
£25,000 - £35,000
RECENTLY POSTED

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to £35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary: Up to £35,500
Hours: Monday - Friday, 9am - 5:30pm
Contract Type: Permanent
Location: Hybrid - Solihull
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity pay
Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders.
Deliver comprehensive Service Management Reports and lead ongoing improvement plans.
Act as the escalation point for internal and external customer service concerns.
Partner with Account Management to align on strategic goals and drive new opportunities.
Review customer P&Ls to ensure contract profitability and efficiency in service delivery.
Monitor and report on KPIs, SLAs, and service performance to meet customer expectations.
Provide detailed business reporting and forecasting to internal and external stakeholders.
Support broader service initiatives and collaborate across departments to improve customer experience.Key Skills and Experiences of an Service Delivery Manager: ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role
Background in IT, Managed Services, or Telecoms industry
Experience managing multiple customers/accounts
Proficient in Microsoft Office applications
Experience working with P&L and understanding commercial impacts
Familiarity with ServiceNow or similar ITSM platforms
Strong Negotiation and Influencing Skills Exceptional Communication SkillsIf you have the required skills and experience as a Service Delivery Manager and are interested in this role, please apply now. Red Recruitment (Agency)

Senior Project Manager
Matchtech
West Midlands
In office
Senior
£70,000 - £80,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

My Client is recruiting for a Senior Project Manager in the Water Sector We are seeking an experienced Senior Project Manager to lead high‑value infrastructure projects near Shrewsbury. You will have full responsibility for project planning and delivery, managing multi‑disciplinary teams, subcontractors, and suppliers, and serving as the primary point of contact for stakeholders. You will be accountable for driving performance and ensuring cost, schedule, quality, and safety objectives are achieved. The successful candidate will have proven experience delivering major water treatment projects, with strong leadership of large project teams and effective subcontractor management. Location: West Midlands Key Benefits: company car or car allowance, a range of family‑friendly leave policies, and an annual discretionary bonus. Key Responsibilities: Lead and manage the delivery of a major infrastructure project from inception through completion.
Oversee project planning, design coordination, procurement, and construction delivery.
Manage multi‑disciplinary teams, fostering a collaborative and high‑performance culture.
Maintain robust control of programme, risk management, forecasting, and budget.
Ensure compliance with CDM regulations, safety standards, and Company governance frameworks.
Build and maintain effective relationships with clients, local authorities, landowners, and community stakeholders.
Provide leadership on issue resolution, change control, and technical problem‑solving.
Report on progress, key risks, and financial performance to senior leadership. Skills and Experience: Proven background in Senior Project Management within the water treatment sector.
Strong commercial understanding, including NEC contract experience.
Demonstrable leadership of large project teams and subcontractor management.
Excellent communication, negotiation, and stakeholder engagement skills.
Strong commitment to health, safety, and environmental best practice.
Ability to analyse complex project data and make informed, proactive decisions.
Chartered status (CEng, MICE, MAPM, etc.) or working towards it.
Experience delivering major water treatment projects.
Familiarity with digital project management tools and modern construction methods.
Full UK driving licence

Graduate Project Coordinator
Bennett and Game Recruitment LTD
Multiple locations
Hybrid
Graduate
£28,000 - £32,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Salary: £27,000 - £30,000 Location: East Midlands (Nottingham/Beeston) Hybrid Working Available Bennett & Game are pleased to be representing an award-winning environmental consultancy, recognised with a Silver Award for Best Place to Work at the 2025 Consultancy Awards. The business operates across ecology, arboriculture, flood risk and habitat services, supporting a wide range of private and public sector clients across the UK. Due to continued project wins and sustained growth, the business is now seeking a Graduate Project Coordinator to join their expanding project management team. Graduate Project Coordinator - Salary & Benefits £27,000 - £30,000
26 days’ annual leave including 1 day in your birthday week and 3 days between Christmas and New Year
2 paid CSR days for volunteering
Christmas Eve office closure
Enhanced maternity and paternity packages
£500 Baby Bonus
TOIL and overtime system
Training budget and CPD support
Flexible working (home/office split)
Pension scheme and additional benefitsGraduate Project Coordinator - Position Overview Supporting Project Managers in the delivery of environmental consultancy projects
Assisting with programme coordination, reporting and project documentation
Liaising with internal technical teams including ecologists and arboricultural consultants
Supporting project planning, scheduling and resource coordination
Assisting with client communication and stakeholder updatesGraduate Project Coordinator - Position Requirements Degree qualified (environmental, geography, construction, Project Management or similar)
Strong organisational and communication skills
Ability to manage multiple tasks and prioritise workload
Full UK driving licence (preferred)
Strong interest in project management within an environmental consultancy Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Project Manager Construction Consultancy
Brandon James
Birmingham
In office
Mid - Senior
£45,000 - £58,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

A well-established multidisciplinary consultancy based in Birmingham is seeking a talented Project Manager to join their growing team. This Project Manager opportunity offers exposure to a diverse portfolio across sectors including commercial, residential, and mixed-use developments. The successful Project Manager will be joining a collaborative environment known for delivering high-quality schemes and offering strong career progression. This Project Manager role is ideal for someone looking to take ownership of projects while continuing to develop professionally within a supportive consultancy setting. You must have prior construction consultancy experience to be considered for this role. The Project Manager’s role The Project Manager will be responsible for delivering projects from inception through to completion, ensuring they are delivered on time, within budget, and to the highest standards. The Project Manager will coordinate multidisciplinary teams, manage client relationships, and oversee risk and programme management. This Project Manager will play a key role in stakeholder communication and will ensure compliance with relevant regulations and industry standards. The Project Manager will also contribute to business development and support junior team members where required. The Project Manager The ideal Project Manager will have experience working within a consultancy environment and managing projects across multiple sectors. The Project Manager should hold a relevant degree in construction, project management, or a related discipline. Progress towards or achievement of professional accreditation such as MRICS, MAPM, or equivalent is highly desirable. Strong communication, organisational, and leadership skills are essential for this Project Manager position. In Return? £45,000 - £58,000 Clear progression pathway
Professional development and chartership support
Pension contribution
Exposure to high-profile Birmingham-based projects
Supportive and collaborative team environment Project Manager | Construction Consultancy | Birmingham | MRICS | APM | Project Delivery

Graduate Project Manager
Aldwych Consulting
Birmingham
In office
Graduate
£26,000 - £28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Graduate Project Manager - Construction Consultancy Birmingham Salary up to £28k Are you ready to kick-start your career in project management with a consultancy that’s doing things differently? We’re working with a dynamic, fast-growing construction consultancy built by industry professionals who wanted to challenge the status quo and create a genuinely people-first business. With a strong leadership team, a vibrant social culture, and an exciting pipeline of projects, this is the perfect place for a Graduate Project Manager to learn, grow, and make a real impact from day one. Working across sectors such as infrastructure, healthcare, education, regeneration, and the public sector, you’ll gain hands-on experience on diverse, meaningful projects-no two days will ever look the same. This is more than just a graduate role-it’s a launchpad. You’ll be given real responsibility early on, supported by experienced mentors who are invested in your development and progression. Key Responsibilities as the Graduate Project Manager: As a Graduate Project Manager, you’ll support the successful delivery of infrastructure and build projects while developing your technical and professional skillset. Your role will include: Assisting in the delivery of projects from early planning stages through to completion
Supporting client relationships and attending meetings as you build confidence
Helping manage project programmes, risks, budgets, and quality standards
Coordinating with multidisciplinary teams including designers, contractors, and consultants
Preparing reports, tracking progress, and maintaining key project documentation
Supporting procurement activities and contractor engagement
Attending and contributing to project meetings and stakeholder workshops
Learning to identify and manage risks, changes, and project challenges
Ensuring compliance with health & safety and regulatory requirementsRequirements: A degree in a construction-related field (or similar)
A genuine interest in project management within the built environment
Strong communication and interpersonal skills
Good organisation and time management abilities
A proactive, enthusiastic mindset with a willingness to learn
Confidence to engage with clients and stakeholders
An interest in infrastructure and/or build projects
Knowledge of NEC or JCT contracts (or willingness to learn)
Working towards professional accreditation (or keen to start)What’s on offer: Full support towards chartership and professional development
Paid professional subscriptions
Travel expenses covered for office and site visits
A clear progression pathway within a growing and supportive PM team
A collaborative, social, and people-focused working environmentIf you’re a driven graduate looking to build a long-term career in project management and want to be part of a consultancy where your growth truly matters, we’d love to hear from you! Apply today! For more information, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Project Manager
Henderson Scott
West Midlands
Hybrid
Mid - Senior
£550/day - £575/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Project Manager - Mobile App / Product Development - global programme - Midlands (2 days onsite)

I have a new opportunity for an experienced Project Manager to manage the delivery of modular platform and development portal projects in a busy global team, spanning multiple time zones. You’ll drive mobile app and product development initiatives from planning through execution while coordinating teams across global locations.

What you’ll be doing

  • Creating and maintaining project plans for modular platform and development portal initiatives.
  • Coordinating cross-functional teams across global locations to support mobile app and product delivery.
  • Managing project execution including scope, timelines, dependencies, and deliverables.
  • Owning stakeholder engagement, communication, and expectation management across multiple workstreams.
  • Identifying, tracking, and managing risks and issues through to resolution.
  • Overseeing quality and performance management, including status reporting and documentation.
  • Supporting financial tracking and resource management for your projects.

What we’re looking for

  • Proven experience as a Project Manager delivering mobile apps and/or product development projects.
  • Background in modular platform and/or development portal delivery would be desirable.
  • Strong track record managing multiple concurrent workstreams.
  • Excellent stakeholder management and communication skills.
  • Experience working with global teams across different time zones.
  • Strong skills in project planning, risk and issue management, and status reporting.
  • Experience within the consumer goods industry is an advantage.

Sounds like you? Apply now for immediate consideration!

General Manager - Dudley - Full Time
The Gym Group
Dudley
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE
General Manager - Dudley - Dudley, United Kingdom

Full TimeGENERAL MANAGER
COMPETITIVE SALARY & BENEFITS
ADD LOCATION
Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work!
We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team.
So, what’s stopping you? Apply today!
What you need to know about us…
We’re not like any other gym company; we are The Gym Group , a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we’re the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it’s so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic.
We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do!
So let us tell you what we are looking for…
To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture.

  • You’re perfect for the job if you…
  • Have a passion for health, fitness, well-being and all-round excellence.
  • Are driven, energetic and you share that energy with your team.
  • Lead from the front and by example, happy to get stuck in and set the standard for service
  • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those.
  • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike.
  • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym’s potential
  • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym.
  • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers.
  • Have a proven track record of success and are eager to bring that winning attitude to The Gym.
  • Can engage and influence when needed and can form strategic plans to reinforce your business decisions
  • Have a positive approach to team development and continuously look for ways in which to maximise their potential

That’s you right? Thought so.
Now we know you are probably already hitting that APPLY button but if not… here’s the juicy bit…the perks…

  • Competitive bonus
  • 33 days holiday (Inc Bank Holidays)
  • ‘In-house development opportunities as well as support with your career adventure’
  • Company Share Plan
  • Flexibility & freedom - we welcome discussions around working flexibly at the gym
  • Discounts with ‘MY PT Hub’, ‘Fit Pro’, ‘Financial Fitness’ and leading training providers
  • Pension scheme
  • A fantastic online social communication and engagement platform with access to amazing benefits and discounts
  • Cycle to work scheme
  • Season ticket loans
  • Employee Assistant Programme supported by our Wellbeing hub
  • A free gym membership for yourself and a friend or family member

So, we’ve told you all about us and our amazing new opportunity; now it’s your turn to hit ‘Apply’ and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it!
If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you.

project-support-coordinator
Pertemps Redditch Commercial
Bromsgrove
In office
Junior - Mid
£28,000 - £30,000
RECENTLY POSTED

Project Support Coordinator Bromsgrove, Office Based £28,000 – £30,000 (depending on experience) Hours: 8:30am – 5:30pm Monday to Thursday, 8:30am – 1:00pm Friday

An exciting opportunity has arisen to join a fast-growing and highly respected business based in Bromsgrove. The organisation delivers fast-turnaround projects across residential and commercial environments, often running multiple live sites simultaneously.

Due to continued growth, they are now seeking a proactive and highly organised Project Support Coordinator to play a key role in supporting project delivery from pre-start through to completion.

This is a fast-paced, varied position suited to someone who thrives on organisation, enjoys working across multiple priorities, and can confidently coordinate between clients, site teams, and suppliers.

As Project Support Coordinator, you will support Project Managers and site teams to ensure projects are delivered efficiently, compliantly, and on schedule. You will be involved throughout the full project lifecycle, including:

Project Setup & Pre-Start Reviewing new project instructions and coordinating required reports (e.g. structural, mining, and site searches) Ensuring all pre-start requirements are in place, including building regulations, party wall agreements, and statutory approvals Updating internal systems (Salesforce and database) with project timelines and key milestones Organising logistics ahead of site start, including booking accommodation, parking permits, and inspections Preparing and issuing homeowner communications, including pre-start calls and documentation Raising purchase orders for materials and coordinating supplier arrangements Project Coordination (On Site) Acting as a key point of contact between office, site teams, suppliers, and homeowners Monitoring daily progress across multiple live sites and proactively resolving issues Coordinating materials, plant, and equipment (including hires, deliveries, and skip changes) Ensuring health & safety documentation is completed, signed, and correctly recorded Tracking progress through photos, reports, and internal systems Maintaining accurate and up-to-date project records across all platforms Project Completion Coordinating off-hire of equipment and finalising supplier arrangements Ensuring all project documentation (photos, logs, H&S files) is complete and stored correctly Updating systems with completion details and closing out project records Liaising with homeowners to confirm completion and satisfaction General Responsibilities Managing multiple projects simultaneously while maintaining high attention to detail Monitoring project programmes and proactively planning ahead Supporting incoming queries and calls from clients and stakeholders We are looking for somebody who Is highly organised with excellent attention to detail Can confidently manage multiple projects in a fast-paced environment Is a strong communicator, comfortable liaising with homeowners, suppliers, and site teams Is proactive, solutions-focused, and able to anticipate issues before they arise Has previous experience in administration, coordination, construction support, or a similar role (desirable) Is IT literate and confident using databases and systems

Project Manager (Stafford)
HAYS
Stafford
In office
Mid - Senior
£75,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Project Manager job in Stafford, £75k + car allowance + benefits on £17m leisure build.

Your new companyYou’ll be joining a well-established Tier 2 main contractor with a strong reputation for delivering high-quality projects across the industrial and commercial sectors. Due to continued growth and a healthy pipeline of upcoming work, they are now looking to appoint an experienced Project Manager to lead the delivery of a brand-new, high-end leisure and spa facility in Stafford. This £17m new-build scheme offers the chance to take full ownership of a flagship project with a highly respected contractor.

Your new role
As Project Manager, you will lead the construction of a state-of-the-art leisure centre and spa development from pre-construction through to handover. You will be responsible for managing the site team, overseeing subcontractors, ensuring programme and budget control, and maintaining the highest standards of health, safety and quality. This role is ideal for someone with proven experience delivering new-build schemes across industrial or commercial sectors and who is looking to progress within a growing contractor with a strong project pipeline.

What you’ll need to succeed
To be successful in this role, you will have:

  • Experience delivering new-build projects ideally on leisure centres, industrial, commercial or similar sectors

  • NVQ Level 6 in a relevant construction discipline

  • Valid CSCS card

  • SMSTS qualification

  • First Aid certification

  • Strong leadership, communication and client-facing skills

    What you’ll get in return
    In return, you will receive a competitive package including:

  • £75,000 salary

  • Company car or car allowance (£5,000-£7,000)

  • 26 days annual leave

  • Private medical cover

  • Pension scheme

  • Opportunity to lead a flagship £17m project with a strong pipeline of work across the midlands

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

4782729

Project Manager - Power Station Construciton Project
HAYS
Rugeley
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Experienced Project Manager - Major Power Station Civils Project

Project Manager - Major Power Station (Civils Phase)Location: Rugeley
Contract: Long-term day rate
Day Rate: Competitive
Start: ASAP
Hays is delighted to be supporting a major new power station construction programme, currently progressing through the civils stage and not yet connected to the live grid. This is a unique opportunity for an experienced Project Manager (or Civils Project Manager / Site-Based Project Manager) to take a leading role in the coordination and smooth delivery of a high-profile energy infrastructure asset.
Your New Role
As Project Manager, you will be the central link between the site delivery team, the client organisation, and National Grid. You will ensure technical clarity, programme cohesion, and consistent communication across all civils-related activities and grid-interface dependencies.Operating on a complex, heavily regulated project, you will drive collaboration, resolve issues early, and protect project momentum during a critical pre-energisation period.Key Responsibilities

  • Act as the primary point of contact between the civils site team, client stakeholders, and National Grid.
  • Manage and coordinate interface requirements across civils, temporary works, enabling works, and grid-related activities.
  • Lead progress meetings, ensuring actions, risks, and constraints are clearly captured and resolved.
  • Maintain compliance with CDM, project governance, and National Grid standards.
  • Provide high-quality progress reporting to senior leadership.
  • Foster a strong, solutions-focused working culture between contractors and client teams.

What You’ll Need to Succeed

  • Proven experience as a Project Manager on large-scale infrastructure or energy sector projects.
  • Strong civils engineering understanding with the confidence to challenge detail and drive clarity.
  • Demonstrable experience working with or alongside National Grid or similar statutory bodies is highly beneficial.
  • Exceptional communication and relationship-building skills.
  • A proactive, organised and steady approach when managing multiple concurrent work fronts.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

4771695

Project Manager
HAYS
Birmingham
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

A Project Manager job based in Birmingham

If you are Project Manager with proven technical skills looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry, then send us your CV for a confidential chat. This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.

Your new role
Our Project Managers are a valuable part of the business, the focus of this role will be to provide visible leadership, insight, direction and foresight in the safe and profitable delivery of schemes, while also providing excellent customer satisfaction and successfully develop a team.
As our Project Manager, you will:

  • Develop, control, and ensure delivery against the project budgets including profit, preliminaries and procurements. Implement detailed programmes and schedules which allow accurate monitoring and reporting of progress.
  • Secure and manage the appropriate resources to deliver the project / scheme effectively and efficiently in a professional manner to ensure successful delivery within project constraints.
  • Implement and manage the development of the Project Quality Plan, Trade Quality Plans, and Defect rectification procedures.
  • Ensure there is a successful and smooth handover of the project, including support to customer/ end user throughout the handover process.

What you’ll get in return

  • Competitive salary & profit share scheme
  • Flexible working
  • Car Allowance / Company Car (subject to Role/Grade)
  • Travel covered to any of our sites (subject to HMRC advisory rates)
  • Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
  • Excellent range of learning and development activity to support your career progression.
  • Industry-leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or email Benjamin.Taylor@hays.com.

4768228

General Manager Service & Operations
Fortnum & Mason
england
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Role Purpose:

This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences.

Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations.

A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces.

Reports to: Head of Retail - Piccadilly

Direct Reports: Retail Managers - Piccadilly

Key interfaces:  The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests.

Key Responsibilities

  1. Service, Standards and Guest Experience
  • Embed a culture of service excellence across all floors.
  • Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming.
  • Deliver retail theatre, activations and experiential moments with a clear annual calendar.
  • Identify and test innovation to enhance service delivery and guest experience.
  1. Leadership, People and Culture
  • Lead and develop Retail Managers through coaching and capability building.
  • Enable managers to remain front facing, focused on guests, teams and sales.
  • Build an inclusive, engaged culture, acting on feedback.
  • Champion training and development, including supplier engagement.
  1. Commercial Performance and Sales Enablement
  • Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans.
  • Grow client portfolios to drive loyalty and advocacy.
  • Work across channels to identify synergies and embed learning in Retail.
  1. Operational Excellence and Risk Management
  • Own rota planning aligned to trading patterns and guest demand.
  • Drive continuous improvement across front and back of house.
  • Lead stock loss reduction and ensure costs are managed within budget.
  • Maintain strong compliance across Food Hygiene, Health & Safety and Security.
  • Fulfil Duty Management responsibilities as required.
  1. Stakeholder and Project Leadership
  • Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time.
  • Lead projects alongside Retail Managers, ensuring operational readiness.
  • Work closely with the Head of Retail to deliver Piccadilly priorities and strategy.

Key Performance Indicators:

  • Average ESP and tru rating score of 90%  across Piccadilly
  • Demonstrable action taken in response to TruRating and customer feedback
  • People Plan in place with clear, delivered actions following engagement survey results
  • Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels
  • Sales budgets supported by effective incentive and seasonal trading plans
  • Health & Safety compliance
  • Measurable year-on-year reduction in stock loss through improved controls and processes
  • Payroll and controllable costs managed within agreed budgets

Role Specific Criteria (Experience/Behaviours/Technical Ability)

We expect the successful candidate to have the following skills and experience:

  • Proven senior retail leadership experience within a complex, high profile environment.
  • Strong change leadership and cross functional influencing skills.
  • Commercially and operationally credible, organised and solution focused.
  • Confident decisionmaker with excellent communication skills.
  • Strong KPI and performance focus.
  • Advanced Microsoft Office 365 capability.
  • Experience with CRM, reporting and service measurement tools.
  • Resilient, professional and able to challenge constructively with integrity.

Why Work For Us:

  • Competitive salary
  • A generous store and restaurant discount of up to 40%
  • Up to 33 days’ annual leave (including bank holidays). Please note, this role requires working on bank holidays.
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards

Manager, Sexual Health
BIRMINGHAM LGBT
Birmingham
In office
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Birmingham LGBT is an award-winning charity delivering services to the LGBTQ+ community in Birmingham and the West Midlands. We have recently moved into a new purpose-built centre in the Gay Village district. As we move into this new phase of our development, we are recruiting a visionary, strategic leader for our sexual health team, to drive organisational growth, manage day-to-day operations, inspire the team members and ensure the effective implementation of strategic and operational objectives.

Salary: £34,850 per year, plus up to 5% matched pension contributions.

Working hours: 37 hours per week, with some evening and Saturday work.

Annual Leave: 25 days per year plus bank holidays.

We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people, people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.

To apply, please refer to the job description to help you complete the application form and send it and the equal opportunities monitoring form to to . CVs will not be accepted.

Please note you must be resident in the UK and have the right to work in the UK to apply. We are unable to sponsor work permit or visa applications.

The closing date for applications is 12 noon on Thursday 21 May 2026. Interviews for short-listed candidates will be held shortly after the closing date.

For an informal discussion about this role, please email Steph Keeble, Director, at

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Frequently asked questions
You can find a variety of Delivery Manager roles in Wolverhampton, ranging from junior to senior positions across sectors such as IT services, software development, and consultancy firms.
While not always mandatory, certifications like PMP, PRINCE2, or Agile Scrum Master can significantly enhance your chances of landing a Delivery Manager role in Wolverhampton.
Yes, many companies offering Delivery Manager roles in Wolverhampton provide flexible working options, including fully remote or hybrid working models.
Key skills include project management, stakeholder communication, Agile and Scrum methodologies, risk management, and team leadership.
Haystack offers a curated list of Delivery Manager job openings in Wolverhampton, tailored job alerts, and resources to improve your CV and interview skills to help you secure your next role.