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Remote Customer Success & Account Management Jobs

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Discover top remote Customer Success & Account Management jobs with Haystack. Whether you're a seasoned pro or looking to break into the field, find flexible remote opportunities that let you build strong client relationships, drive customer satisfaction, and grow your career—all from anywhere. Start your search today and connect with leading companies hiring remote Customer Success and Account Managers now!
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IT Support Analyst
Tilt Recruitment
Leatherhead
Remote or hybrid
Mid
Private salary
RECENTLY POSTED
windows
1st Line Support Analyst Social care Surrey - Hybrid
Are you passionate about technology and delivering outstanding customer service?
Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions.
What you ll be doing
As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include:
Diagnosing and resolving technical issues.
Providing end-user remote support.
Installing authorised software to laptops and desktops using Microsoft InTune.
Maintaining accurate logs for equipment and users.
Setting up new user accounts and disabling expired accounts in line with policy.
Keeping IT documentation and knowledge base content up to date.
Escalating complex issues and identifying incident trends.
Liaising with third parties to resolve issues (e.g. connectivity, phone lines).
Supporting wider IT team projects when required.
What you ll need
We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate:
Knowledge of Windows 10/11 and Microsoft Office software.
Understanding of networking (TCP/IP, DNS, DHCP).
Familiarity with Office 365 and Azure.
Experience with device management (InTune/MDM solutions).
Knowledge of Entra Active Directory and on-prem Active Directory concepts.
Experience with IT service desk and asset management systems.
A-level (or equivalent) qualification in IT or a related subject.
Strong customer service skills and the ability to stay calm under pressure.
This is a great opportunity to build your career in IT, with exposure to a wide range of technologies and the chance to work on exciting projects alongside a supportive team. You ll play a key role in ensuring smooth IT operations and will be given the tools and training to grow and develop your technical expertise, as well as playing your part in supporting members of the community who need it the most.
If you re an organised, motivated individual who thrives on helping people and solving problems, we d love to hear from you!
Please apply and we ll be in touch shortly &#(phone number removed);
Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees.
Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better.
We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.
Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Business Development Manager (Refrigeration)
Ernest Gordon Recruitment Limited
Slough
Fully remote
Mid
£55k - £60k
RECENTLY POSTED
TECH-AGNOSTIC ROLE
55,000 - 60,000 (65k OTE) + Company Car + Regional Travel + Monday-Friday + Progression + Remote Working + Company Package + Company Benefits**
Slough, Berkshire
Are you a Business Development Manager from a service sales background or similar looking for an exciting new role that offers complete autonomy where no two days are the same, great flexibility in a mobile role becoming the lead sales manager for the region?
This longstanding company are industry leaders who design, manufacture, install and maintain refrigeration equipment across the UK and Ireland. Due to a new product range on the brink of being released, this company are looking to boost their sales team with a new Business Development Manager.
In this dynamic role you will be reporting to the National Sales Manager to achieve profitable revenue growth with a new range of products. You will be required to maintain and develop new and existing clients in a remote, mobile role where you will be customer facing.
This role would suit a Business Development Manager or similar from an industrial/commercial service background looking for an exciting mobile role within a regional patch for an industry leading business.
The Role
Varied role split between business development and account management
Help to spearhead the sales of a brand-new product range
Liaise with the National Sales Manager and other members of the senior leadership team
Mobile role with remote working, covering a southern patch
The Person
Business Development Manager or similar
Service Sales background or similar
Full Driving License - Happy to travel
Reference number: BBBH21277a
Sales, Business Development, BDM, Engineer, Account Management, Industrial, Commercial, Oil and Gas, Marine, Coatings, Scaffolding, Insulation, South, Slough, Berkshire
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.
Junior Technical Support Technician
Winner Recruitment
Birmingham
Fully remote
Junior
£98
RECENTLY POSTED
linux
windows
Junior IT Support Technician
Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm
Pay Rate From £12.21 per hour Depending on experience
We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions.
You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products
Overview / To have the ability to:
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Ability to provide step-by-step technical help, both written and verbal
Role & Responsibilities
Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for.
Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients
Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.
Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods.
A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products
Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required.
Completing administrative aspects of the role whilst striving to identify and eliminate errors.
Install, configure, and maintain any related hardware.
Tear down, rebuild, repair and refurbish hardware and goods for redeployment.
Key Skills Required
You will need excellent customer service and communication skills.
Ability to diagnose and resolve hardware, firmware and software issues relating to all products
Be well-versed in all aspects of computer systems configuration, set up, and maintenance.
Hands on approach to PC hardware and basic system building skills.
Mechanical and electrical aptitude will be an advantage.
Demonstrate analytical skills and an ability to troubleshoot and think independently
Knowledge of Linux based operating systems would be advantageous but not essential
Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products
Performing maintenance and updates to ensure optimal software/hardware performance.
If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap
ERP Support
Ambis Resourcing
Multiple locations
Fully remote
Mid
£28k - £35k
RECENTLY POSTED
sql
xero
Office based in Southampton.
Application Support Consultant (Application Support, ERP Support, SQL, Software Support, Technical Support) - Award-winning ERP vendor, great training & career development
An Application Support Consultant (Application Support, ERP Support, SQL, Software Support, Technical Support) is required by a fast-growing, award-winning ERP software vendor based in Southampton. This ERP company is a customer-focused technology business that provides perfect-fit ERP solutions to over 2,500 customers worldwide. With a strong reputation for innovation and a highly collaborative culture, they offer exceptional career development opportunities and a supportive, dynamic environment.
You will need:
Experience in an application software support environment
Strong communication and customer service skills
Technical ability to troubleshoot and resolve support issues
Good knowledge of SQL or database skills
Experience with ERP systems is highly advantageous
Hands on support experience with MS Dynamics, Sage, Xero, Kerridge, Biztrack, P21, SharpAX, GreenTree, Opera, Acumatica or any other ERP solution would be a big advantage for this role.
Full training on the ERP platform is provided, offering you a great opportunity to expand your ERP knowledge in a structured and supportive environment. This is an excellent chance to progress your technical support career with a forward-thinking software company.
In this role, you will provide remote support to ERP users, troubleshoot technical issues, apply configuration fixes, maintain accurate case records, and escalate problems where necessary. You’ll also support customer implementations, test system changes, and provide training as required. This is a varied, hands-on role based in the Southampton office.
Why Join this ERP Company?
Full training on ERP system
Private healthcare plan
Flexible working options
25 days annual leave + bank holidays
Pension scheme and exercise reimbursement
Regular team social events and a strong, inclusive culture
Sales Account Manager - GBP 45000 plus 45000 OTE
Nextech Group Ltd
Location not specified
Remote or hybrid
Mid
£25k - £45k
TECH-AGNOSTIC ROLE
Role: Sales Account Manager
Industry: Managed Print
Location: Field-Based - Regional Coverage
Office: Leatherhead
Package: 25,000- 45,000 basic salary, with uncapped OTE 85K+
Flexibility: Remote and hybrid working options available
We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team.
This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth.
Key Responsibilities
Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies.
Build strong relationships with new and existing clients in the commercial and corporate marketplace.
Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement.
Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling.
Deliver consistent results against monthly sales targets and KPIs.
Person Profile
Results-driven with a focus on winning new business.
Experienced in consultative sales, ideally within Managed Services or IT/technology solutions.
Commercially sharp, with the ability to identify and maximise revenue opportunities.
Strong people skills with the ability to build relationships at senior decision-maker level.
Confident negotiator, able to articulate and sell added-value services.
Day-to-Day Duties
Manage multiple customer accounts to ensure high retention and satisfaction.
Consistently meet and exceed monthly revenue and growth targets.
Proactively engage with customers to strengthen loyalty and prevent attrition.
Record and maintain accurate account information, ensuring service changes are correctly updated.
Field Applications Engineer (FAE)
Redline Group Ltd
Location not specified
Fully remote
Mid
£40k - £60k
TECH-AGNOSTIC ROLE
Our Client, a leading Electronic Components Supplier with ambitious growth plans, are looking for a Field Applications Engineer (FAE), to join their team on a permanent basis.
This role is Fully Remote, based in the field and would require regular UK travel to attend sites as a large part of the working week.
The Field Applications Engineer (FAE), UK based, will be responsible for developing a sustainable design funnel. You will be able to work independently and with colleagues to convert projects to Design Win and production. Working closely with sales and technical to ensure the highest levels of expertise and support are brought to our customer’s design, becoming an expert in the solutions portfolio and contributing significantly to the customer adoption of these technologies and converting designs.
Key responsibilities include:
Generate each quarter an agreed design funnel value based on the annual project value across a sustainable breadth of customers.
Convert to Design Win an agreed value of projects each quarter across a manageable breadth of customers enabling us to secure multi year recurring revenue from design wins.
Record and maintain records of all projects within the Central design log, such that it supports the accurate measurement of demand creation and design wins.
Maintain supplier growth plans for key suppliers and have monthly reviews with them to review key projects and next actions to convert.
Manage and prepare for key supplier QBRs to ensure we maintain clear communication and gain market share ensuring we become a key supplier within their network.
Provide technical support to customers throughout their design cycle, demonstrating a deep understanding of their needs to help them successfully implement technology through evaluation, testing and integration, to the placing of production orders and long-term support.
Become the key resource for our sales teams in identifying, targeting and developing opportunities to increase the adoption of our technology portfolio
As the fully remote Field Applications Engineer (FAE), UK based, you will have previous experience in a similar role and will have a good understanding of one or some of the following technologies:
Power products,
Batteries,
Passives,
Relays,
Connectors and switches.
If you’re ready to join our client’s dynamic team and contribute to the growth of the business, please submit your CV to (url removed).
Business Development Executive
Highfield Professional Solutions Ltd
Southampton
Fully remote
Mid
£25k - £35k
TECH-AGNOSTIC ROLE
We’re on the hunt for driven and ambitious individuals to join our business as a Trainee Recruitment Consultant. We’re based in the countryside local to Southampton, Portsmouth & Winchester.
As far as recruitment businesses go, we are unique.
Are sectors are unique. We work in very niche technical markets globally trading with businesses in the US, Europe, Middle East and the UK
The earning potential for someone with no recruitment experience starting their career here is huge! Uncapped earning plus, the culture here is next to none. Have a nosey at our Instagram
Why work for us as a Trainee Recruitment Consultant?
We work with international clients
Dedicated L&D team that will support you throughout your time here, especially during the first 12 months
Very clear, defined career path
Clear expectations from day one
Uncapped earnings from day one
Unlimited holiday as long as you’re on target
Get 5 days work into 4 - we offer the opportunity to not work on a Friday providing you’re on target!
Annual high achiever clubs abroad - this year it is in Montenegro
Offices based in Durley (local to Hedge End)
Earning BIG fees!
Become a true recruitment specialist in your market (this will be confirmed after first interview)
Expectations and responsibilities
Really understanding the niche market you’re working in
Talking to clients and candidates globally (US, EMEA or UK)
A lot of phone work - you can’t be afraid to have conversations over the phone
Business development
Building relationships and trust with your clients and candidates
What are we looking for?
Someone who lives and breaths our company values url removed) who really wants a genuine opportunity to build their career
Goal orientated
Natural ability to build relationships with people
To have worked in a retail, hospitality, sales, events OR business environment previously
No previous recruitment is needed
Thick skinned!
Strong communicator
Driving is essential - we are based out in the stick local to Hedge End, Southampton.
Clear expectations for promotion
Must be able to drive and work in the office - this is not a remote opportunity!
Business Development Manager
Redline Group Ltd
United Kingdom
Fully remote
Mid
Private salary
TECH-AGNOSTIC ROLE
Business Development Manager - Connectors
Location: Remote, UK (with 50%+ UK travel)
An excellent opportunity for a Business Development Manager to join a leading UK interconnect solutions business, specialising in high-performance connectors for demanding markets including aerospace, defence, energy, motorsport, and industrial sectors. This role focuses on driving new business growth while supporting existing customers with best-in-class technical and commercial service.
This position is ideal for a commercially astute sales professional with strong technical knowledge of interconnect products, who can build relationships, win new business, and deliver sustainable growth across the UK market.
Main Responsibilities of the Business Development Manager - Connectors based in the UK:
Exceed core sales targets across revenue, margin, and customer satisfaction
Develop new industries, customers, applications, and product opportunities
Provide technical and commercial support for connector solutions
Liaise with suppliers for product, pricing, and application support
Create and execute marketing initiatives to drive sales growth
Manage pipeline and reporting through CRM and ERP systems
Deliver accurate sales forecasts and recommendations on stock levels
Maximise margin potential through effective pricing and quoting strategies
Maintain proactive and regular communication with customers
Ensure excellent customer service and support continuous improvement initiatives
Requirements of the Business Development Manager - Connectors based in the UK:
Degree in Business, Marketing, or a technical subject (or equivalent experience)
Extensive experience in sales with a track record of achieving targets
Experience in electrical interconnect product sales and relevant markets
Strong technical and commercial understanding of connector solutions
Excellent communication, negotiation, and stakeholder management skills
Proactive, innovative, and self-motivated approach
Competent with IT systems including CRM, ERP, and Microsoft Office
Strong data analytical skills with attention to detail
To apply for this Business Development Manager - Connectors role based in the UK, please send your CV to (url removed) or call (phone number removed) / (phone number removed)
FX Business Development Manager
Bibby Financial Services United Kingdom
Buckinghamshire
Fully remote
Mid
£55k - £60k
TECH-AGNOSTIC ROLE
FX Business Development Manager - Remote
Bibby Financial Services have an exciting opportunity available for an FX Business Development Manager to join our team. This role is on a full time, permanent basis. In return, you will receive a competitive salary of £55,000 - £60,000 per annum.
As our FX Business Development Manager, you will proactively seek, identify and qualify new clients and revenue for the business and effectively convert lead opportunities. In doing so the role should deliver excellent customer service to all introducers, prospect clients, clients, internal and external stakeholders.
As our FX Business Development Manager, we will reward you and your hard work with:
Company car/allowance
Competitive commision structure
Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology, or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more
Your responsibilities as our FX Business Development Manager will include:
Building and maintaining new and existing relationships with introductory sources for example financial brokers, institute of export , accountants, chambers of commerce, clients etc.
Achieving own targets of new deals and GP revenue, for example, by building and maintaining a level of new enquiries; attend networking events and identify and secure opportunities for new business and contacts.
Effectively managing the new client process through sourcing leads, prospect calling new leads, conducting sales meetings, with prospective clients; completing compliance procedures for set up; chasing outstanding enquiries and paperwork
Continuously developing knowledge and understanding of the BFS products and services including the specialist products portfolio, invoice finance and Leasing
Continuously developing an in depth knowledge of the foreign exchange industry, clients, competitors, introducers, risks, client industry and markets
Proactively liaising with internal departments such as Marketing, Take-on, Risk and Operations to ensure the smooth transition of new deals from origination through to first trade
What we are looking for in our ideal FX Business Development Manager:
Experience proven experience of working in a sales related environment
Skills Numeracy and literacy;IT- Microsoft Office, in particular Excel; planning and organising; Customer service skills and ability to work alone whilst being a team player
Full driving license
Why us?
We re in the business of relationships. Whether working together or supporting our clients, that s what makes us stand out from the crowd.
We ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.
We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.
We empower our colleagues to be themselves and grow in the way they want we believe in them and celebrate their success.
There s no place quite like BFS and we re proud of that. It s all down to our colleagues - they make us the business with which every SME wants to partner.
If you would like to join us, please click Apply today to be considered as our FX Business Development Manager we would love to hear from you!
We’re absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.
We reserve the right to close applications early. No agencies, please.
Junior Account Manager
Recruitment Services UK
London
Fully remote
Junior
Private salary
TECH-AGNOSTIC ROLE
Join a fun, supportive team and kickstart your career in account management.
Location: Bromley, Kent (10 mins from Bromley South)
Salary: £22,000 £28,000 (depending on experience)
Pattern: Office Mon Thu, WFH Fri
Employer: Cleverbox
Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They re expanding quickly, and they re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.
This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.
Responsibilities
Support Account Managers with client communications and management of projects
Begin taking ownership of small client accounts and projects
Monitor project timelines and ensure deliverables are met
Join client meetings, prepare agendas and follow up on actions
Draft proposals and client reports
Collaborate with design and technical teams to ensure quality assurance
Contribute ideas to improve client experience
Manage, qualify and distribute incoming sales leads
Update, clean and manage our CRM database
Actively engage with our clients to upsell our services
Skills & Qualities
Educated to a minimum of A-Level or BTEC Standard
Good interpersonal and communication skills confident on calls and video meetings
A natural problem solver who enjoys learning new skills and is keen to take responsibility
Excellent verbal and written English with great attention to detail
A conscientious worker with a strong work ethic and a can-do attitude
Comfortable with Google Workspace/Microsoft Office and CRM basics
Organised, accurate, proactive and ready to work as part of a team
Interest in design/digital and a career in account management
Prior office experience in sales, marketing or an office environment would be a bonus
Why join Cleverbox?
Work in a creative, ambitious design agency with a fun, supportive culture
Get hands-on training and grow your skills fast with guidance from experienced team members Great progression opportunities in technical support or project management
Take part in regular team discussions and CPD opportunities
A role where no two days are the same - you ll learn something new every day
This is the perfect role if you re looking to start your career in a client-focused, creative environment that s both supportive and social.
To apply: Send your CV and covering letter
Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025
Discover more about Cleverbox and the services they provide at their website
Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.
Business Development Manager - UK South
The Advocate Group
Swindon
Fully remote
Mid
£40k - £45k
TECH-AGNOSTIC ROLE
A fast-growing player in the UK seafood industry is looking for a Business Development Manager to join their dynamic sales team. This is a fantastic opportunity for someone with strong wholesale seafood experience who s ready to make an impact.
You ll focus on growing sales of quality frozen fish and seafood products to independent fish merchants, wholesalers, frozen food distributors, and manufacturers.
The Role:
Develop and grow relationships with new and existing wholesale customers
Identify and pursue new business opportunities both clients and products
Attend client meetings and trade shows across the UK
Contribute to the broader seafood development strategy within the business
Meet sales targets and help deliver strong profit margins
About You:
5+ years’ experience in the UK seafood wholesale market
Excellent product knowledge across a range of seafoods
Strong network within the industry, particularly with fish merchants
Confident communicator with solid negotiation skills
Well-organised with great time management
Tech-savvy proficient with Excel, Word, PowerPoint
Full, clean UK driving licence
What s On Offer:
£45,000 base salary
15% performance bonus
Company car or car allowance
Lunch allowance
Laptop & phone provided
Flexible remote working
If you re a self-starter with a passion for seafood and strong commercial instincts, I’d love to hear from you.
Please get in touch with Evie Coates or click Apply Now to be considered for this vacancy.
Call: (phone number removed)
Email: (url removed)
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
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Frequently asked questions

What types of remote Customer Success and Account Management jobs are listed on Haystack?
Haystack features a wide range of remote Customer Success and Account Management roles, including Customer Success Manager, Account Executive, Client Relationship Manager, Customer Success Specialist, and more across various industries.
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To apply, simply create an account on Haystack, upload your resume, and click the 'Apply' button on any remote Customer Success or Account Management job listing that interests you. Some listings may redirect you to the employer’s application page.
Are the Customer Success and Account Management jobs on Haystack fully remote or do they require occasional office visits?
Most of the jobs labeled as remote on Haystack are fully remote. However, some roles may require occasional travel or office visits. Job descriptions clearly specify the work location requirements.
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Yes, you can create customized job alerts on Haystack. Simply set your preferences for remote Customer Success and Account Management roles, and you will receive email notifications when new jobs matching your criteria are posted.
What skills are typically required for remote Customer Success and Account Management positions?
Employers often look for strong communication skills, problem-solving abilities, experience with CRM software, customer relationship management expertise, and a proven track record in customer retention and account growth.