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PLM/PDM Consultant / PLM Systems Specialist
Morson Talent
London
Hybrid
Senior - Leader
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE
PLM/PDM Consultant / PLM Systems Specialist - Outside IR35 - Remote (with occasional attendance to a site near Manchester).My client, a global FMCG organisation, is seeking an experienced PLM/PDM Consultant (PLM Systems Specialist) to lead the selection, implementation, and global rollout of a new Product Lifecycle Management (PLM) solution.This is a unique opportunity to shape the company’s digital product data strategy - taking the business from spreadsheet-based processes to a fully integrated PLM ecosystem that enables faster, more efficient product delivery worldwide.Key Responsibilities -
Lead the PLM Feasibility Assessment - Evaluate business needs, map existing system and business processes, identify technology gaps, and define a clear roadmap of achievable actions.
Shape the PLM Strategy and Roadmap - Drive the vision and architecture of the PLM solution and its integration with core enterprise systems (ERP, MES, etc.).
Selection and Implementation of New PLM Tool - Evaluate and compare vendor solutions, lead procurement of software licenses and professional services, and oversee system rollout.
Data Migration and Process Transformation - Lead the migration of legacy PLM data currently managed in Excel into the new PLM platform, ensuring data integrity and business continuity.
Define and Establish PLM/PDM Practices - Develop best practices, governance standards, and supporting processes across the product development lifecycle.
Global Enablement and Support - Provide PLM services and support to teams worldwide, enabling programme teams to deliver products faster and with greater accuracy.
Vendor and Stakeholder Management - Build strong relationships with key software vendors and resellers, interrogate product offerings and development roadmaps, and influence future PLM tool development through collaboration with product SMEs.
Skills and Experience -
Proven experience leading PLM/PDM solution implementations (e.g. Siemens Teamcenter, Dassault ENOVIA, PTC Windchill, or similar).
Strong understanding of product development processes within FMCG or manufacturing environments.
Experience with data migration, integration with enterprise systems (ERP, SAP, MES), and managing structured/unstructured product data.
Excellent stakeholder engagement and vendor management skills.
Demonstrable experience in business process mapping, change management, and digital transformation.
Highly organised and delivery-focused, with the ability to operate autonomously and drive complex programmes to completion.
This is a rare opportunity to play a defining role in transforming how a global FMCG brand manages and delivers its product data. You’ll lead the introduction of new PLM technologies and practices that will have a lasting impact on innovation, efficiency, and time-to-market.
PLM/PDM Consultant/PLM Systems Specialist
Morson International (IT)
Manchester
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE
PLM/PDM Consultant/PLM Systems Specialist - Outside IR35 - Remote (with occasional attendance to a site near Manchester).My client, a global FMCG organisation, is seeking an experienced PLM/PDM Consultant (PLM Systems Specialist) to lead the selection, implementation, and global rollout of a new Product Lifecycle Management (PLM) solution.This is a unique opportunity to shape the company’s digital product data strategy - taking the business from spreadsheet-based processes to a fully integrated PLM ecosystem that enables faster, more efficient product delivery worldwide.Key Responsibilities -
Lead the PLM Feasibility Assessment - Evaluate business needs, map existing system and business processes, identify technology gaps, and define a clear roadmap of achievable actions.
Shape the PLM Strategy and Roadmap - Drive the vision and architecture of the PLM solution and its integration with core enterprise systems (ERP, MES, etc.).
Selection and Implementation of New PLM Tool - Evaluate and compare vendor solutions, lead procurement of software licenses and professional services, and oversee system rollout.
Data Migration and Process Transformation - Lead the migration of Legacy PLM data currently managed in Excel into the new PLM platform, ensuring data integrity and business continuity.
Define and Establish PLM/PDM Practices - Develop best practices, governance standards, and supporting processes across the product development life cycle.
Global Enablement and Support - Provide PLM services and support to teams worldwide, enabling programme teams to deliver products faster and with greater accuracy.
Vendor and Stakeholder Management - Build strong relationships with key software vendors and resellers, interrogate product offerings and development roadmaps, and influence future PLM tool development through collaboration with product SMEs.
Skills and Experience -
Proven experience leading PLM/PDM solution implementations (eg Siemens Teamcenter, Dassault ENOVIA, PTC Windchill, or similar).
Strong understanding of product development processes within FMCG or manufacturing environments.
Experience with data migration, integration with enterprise systems (ERP, SAP, MES), and managing structured/unstructured product data.
Excellent stakeholder engagement and vendor management skills.
Demonstrable experience in business process mapping, change management, and digital transformation.
Highly organised and delivery-focused, with the ability to operate autonomously and drive complex programmes to completion.
This is a rare opportunity to play a defining role in transforming how a global FMCG brand manages and delivers its product data. You’ll lead the introduction of new PLM technologies and practices that will have a lasting impact on innovation, efficiency, and time-to-market.
Senior Solution Architect
Adecco
Worthing
Hybrid
Senior
£600/day
RECENTLY POSTED
arcgis
Job Advertisement: GIS ArchitectLocation: Worthing Contract Type: Temporary Daily Rate: 600 neg for the right candidateAre you a visionary architect with a passion for transforming operational capabilities? Our client is on a mission to elevate their Work and Asset Management systems, and they’re looking for a talented Senior Solution Architect to lead the charge!About the Role Join our dynamic team and play a crucial role in refreshing the Work and Asset Management capabilities. You will be instrumental in migrating from legacy systems to cutting-edge platforms, including IBM Maximo and ESRI ArcGIS. Your expertise will ensure a smooth transition and help the organisation unlock new automation capabilities.Key Responsibilities
Collaborate closely with the Domain Architect to align technology roadmaps with business needs.
Shape initiatives and conduct options analysis to prepare for Work and Asset Management workstreams.
Take ownership of the design process for implementing new capabilities on the ESRI ArcGIS platform.
Produce high-quality design documentation, ensuring thorough ownership throughout the delivery lifecycle.
Act as a trusted advisor, providing feature and technical insights on the ESRI ArcGIS Platform to delivery teams and stakeholders.
Present designs to architectural peers, OAM delivery teams, and subject matter experts.
Engage senior business stakeholders, translating their requirements into architectural solutions that drive measurable outcomes.
Collaborate with vendors and cross-functional teams for successful solution delivery.
What We’re Looking For
A minimum of 5 years of experience in architecture roles, specifically in solution architecture.
At least 3 years of experience in Work and Asset Management architecture, either as a solution architect or subject matter expert.
Subject Matter Expertise with ESRI ArcGIS is essential.
Experience with IBM Maximo (Maximo Application Suite) is a plus.
Background in utility or capital-intensive businesses is preferred.
Exceptional communication and presentation skills to effectively engage stakeholders at all levels.
Familiarity with architectural frameworks, standards, and methodologies.
Proven ability to manage risks, issues, and dependencies in complex delivery environments.
Note: This is a temporary position with a competitive daily rate of 600 negAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Network Design Engineer - DV Cleared
Experis
Basingstoke
Hybrid
Mid - Senior
£550/day - £600/day
RECENTLY POSTED
ios
Network Design EngineerMust have an Active DV ClearanceJoin an exciting and fast-paced environment as a Network Design Engineer, where you’ll play a key role in designing and implementing secure, large-scale network solutions for high-profile Defence and National Security projects. This is a fantastic opportunity to use your technical expertise to make a real impact, enabling secure, cost-effective services that support national operations.About the Role - Network Design Engineer
As a Network Design Engineer, you will design, implement, and support complex network solutions across secure environments.
You’ll work collaboratively within service and project teams to translate technical and business requirements into effective network designs.
Responsibilities include producing design documentation, implementing configurations, troubleshooting issues, and ensuring smooth transition into operational service.
What We’re Looking For - Network Design Engineer
Strong networking expertise in LAN switching, routing protocols, VPNs, IPSec, MPLS, and BGP.
Hands-on experience with Cisco and Juniper technologies (JUNOS, Cisco IOS).
Recognised certifications such as CCNA, CCNP, or JNCIS-ENT are highly desirable.
Proven experience designing and implementing enterprise network solutions.
Excellent communication skills, ownership mindset, and strong stakeholder engagement.
Prior experience in the Defence sector is highly advantageous.
Join us as a Network Design Engineer and be part of a team that delivers innovation and security at scale.To apply, please send your CV by pressing the apply button.
Core Infrastructure Architect DV Cleared
Experis
Basingstoke
Hybrid
Senior - Leader
£600/day - £650/day
RECENTLY POSTED
windows
powershell
Core Infrastructure ArchitectMust have an active DV ClearanceJoin a dynamic, multi-skilled agile team as a Core Infrastructure Architect, where collaboration and innovation drive success. You’ll work closely with architects, security specialists, and service teams to deliver robust and secure infrastructure solutions that align with our customer’s vision.About the Role - Core Infrastructure Architect
As a Core Infrastructure Architect, you’ll take ownership of technical proposals, ensuring they meet client goals and architectural standards.
Reporting to the CTO Lead Architect, you’ll collaborate across business areas and engage with senior customer stakeholders to drive delivery excellence.
You’ll manage third-party suppliers and handle requests for change, ensuring the architectural integrity of solutions is maintained throughout the lifecycle.
What We’re Looking For - Core Infrastructure Architect
Proven client-facing experience at a senior level with excellent communication and presentation skills.
Extensive knowledge in designing and implementing secure, large-scale, and highly resilient infrastructures.
Experience working directly with customers to define and refine infrastructure requirements.
Strong background in Agile methodologies and delivering production-ready infrastructure solutions.
Expertise in Microsoft Windows systems administration, including configuration management via GPO, Registry, Powershell, and Windows Update mechanisms.
Experience designing solutions compliant with strict security and compliance standards.
Bring your technical expertise and leadership to the forefront as a Core Infrastructure Architect and help shape next-generation infrastructure solutions.To apply, please send your CV by pressing the apply button.
PKI Architect - DV Cleared - Excellent Rates REMOTE WORKING
Experis
Basingstoke
Fully remote
Senior
Private salary
RECENTLY POSTED
aws
PKI Architect - REMOTE WORKING - Excellent RatesMust have an Active DV ClearanceJoin an elite technical team as a PKI Architect, designing and delivering secure, high-assurance cryptographic solutions for Defence and Government clients. This is a unique opportunity to apply your expertise in Public Key Infrastructure (PKI) and cryptography to protect critical national systems and enable trusted digital services.About the Role - PKI Architect
As a PKI Architect, you’ll play a key role in the design, integration, and delivery of secure network services from concept through to implementation.
Working closely with solution architects, security architects, and project teams, you’ll define high-level and low-level PKI designs to meet stringent security standards.
You’ll contribute to complex, mission-critical environments where reliability, assurance, and cryptographic integrity are paramount.
What We’re Looking For - PKI Architect
Extensive experience in PKI and Cryptography solution design, including enterprise-scale certificate management.
In-depth knowledge of Microsoft Certificate Services (CA, NDES, CEP/CES, AD DS) and tools such as OpenSSL and Certutil.
Expertise with Hardware Security Modules (HSMs) and Key Management Systems (KMS) - experience with Thales HSM platforms highly desirable.
Advanced understanding of SSL certificate management and related lifecycle processes.
Experience designing PKI in cloud environments (Azure or AWS).
Proven ability to produce both HLD and LLD documentation to high standards.
Take your career to the next level as a PKI Architect, shaping the future of secure, scalable infrastructure for critical government programmes.To apply, please send your CV by pressing the apply button.
Amazon Connect Developer
Uniting People
Bristol
Hybrid
Senior - Leader
£350/day - £400/day
RECENTLY POSTED
amazon-connect
aws
salesforce
pega
Urgent Amazon Connect DeveloperHybrid - GlasgowDuration - initially 6 monthsWe are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards.Core ResponsibilitiesSolution Architecture & Design
Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience.
Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization.
Implementation & Migration
Lead end-to-end migration from legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect.
Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities.
Integration & Ecosystem
Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions.
Build API-driven architectures, event streams, and real-time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena).
Security, Compliance & Governance
Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity.
Ensure compliance with GDPR/UK GDPR, PCI-DSS, ISO 27001, and sector-specific standards (e.g., NHS DSP Toolkit, HIPAA).
Define data retention policies, PIA/DPIA frameworks, and lawful intercept/emergency call handling.
DevOps & Automation
Establish CI/CD pipelines for flows, Lambda, Lex bots, and infrastructure using CloudFormation/Terraform/CDK.
Implement automated testing and version control for safe, repeatable deployments.
Operational Excellence
Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring.
Lead capacity planning, incident management, and continuous improvement initiatives.
Stakeholder Engagement
Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies.
Prepare investment cases, TCO/ROI analyses, and compliance documentation for audits.
Required Qualifications
15+ years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect.
Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations.
Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB.
Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit).
Hands-on experience with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python).
Preferred Qualifications
AWS Solutions Architect Professional and Amazon Connect specialization.
Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns.
Sector experience in healthcare/public sector or regulated industries.
Familiarity with SIP, telephony routing, and Ofcom regulations.
Success Metrics
Delivery of secure, compliant architecture aligned to global regulatory standards.
Achieve 99.99% availability, measurable improvements in CSAT/NPS, and reduced AHT.
Full migration from legacy platforms within agreed timelines and governance frameworks.
Compliance & Regulatory AssuranceThis role requires strict adherence to international data protection laws, financial and healthcare compliance mandates, and cloud security best practices. The architect will be accountable for producing audit-ready documentation, risk assessments, and governance artefacts for regulators worldwide.
Enterprise Architect - DV Cleared, Defence
Hays Technology
London
Hybrid
Mid - Senior
£600/day - £690/day
RECENTLY POSTED
togaf
Up to 690 per day2 -3 days a week on site at locations across the UK4 monthsMy client is an instantly recognisable consultancy who urgently require an Enterprise Architect with Active DV Clearance to join a business-critical programme for an end client within the Defence sector.Key Requirements:
Proven commercial experience working as an Enterprise Architect within the Defence sector.
Active DV clearance.
Experience designing and evolving enterprise architecture frameworks aligned with defence standards and methodologies such as NAF and TOGAF
Previous experience of developing and maintaining multi-domain architecture views including application, data, technology, security, and business layers
Strong governance and assurance knowledge across complex defence programmes and secure environments
Familiarity with creating and managing architecture artefacts using tools like BizzDesign and Sparx EA, including system context diagrams and technology roadmaps
The ability to provide strategic architectural guidance and stakeholder-specific viewpoints for technical teams, programme boards, and senior leadership
Experience with ensuring compliance with defence security policies while collaborating with internal and external stakeholders to deliver integrated, cloud-enabled solutions
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)
Principal Firmware Engineer
Arm
Luton
Hybrid
Senior
Private salary
RECENTLY POSTED
matlab
LutonPaying up to 80p/h (Umbrella)Responsibilities:
Artificial Intelligence, including machine learning and genetic algorithms
Auto-generated code using model driven engineering using MATLAB and Simulink tools
Design tools such as Xilinx, TCL, Verilog, System Verilog and UVM
Derivation of detailed Firmware requirements and architecture from system requirements
A structured approach to firmware design (RTCA DO-254 or similar)
Experience required:
FPGA architectures such as Xilinx 7. Xilinx UltraScale; Intel (Altera) or Microsemi (Actel).
Fast interfaces such as PCIe, Ethernet, and JESD is also required.
Cryptography and anti-tamper techniques
Electronics test methods and equipment
HNC/HND or Undergraduate Degree (Electronic Engineering, Computer Science, AI, Games Programming, Physics, or Applied Physics), or you may just have lots of skills and experience gained through your hard work.
Due to the nature of our work, any candidate must have 5 years of UK residency and be capable of achieving full SC security clearance.
Disclaimer:This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Amazon Connect Architect - Principal Level
Middleware Systems
Glasgow
Hybrid
Senior
Private salary
RECENTLY POSTED
amazon-connect
aws
salesforce
pega
Amazon Connect Architect - Principal Level (15+ Years Experience)Location: Glasgow, Scotland, United Kingdom Reports To: Program Director Employment Type: Contract Travel: Up to 40% (workshops, cutovers, vendor engagements)Role OverviewWe are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from Legacy platforms, and aligning technology decisions with global compliance standards.Core ResponsibilitiesSolution Architecture & Design
Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience.
Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization.
Implementation & Migration
Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect.
Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities.
Integration & Ecosystem
Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions.
Build API-driven architectures, event streams, and Real Time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena).
Security, Compliance & Governance
Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity.
Ensure compliance with GDPR/UK GDPR, PCI-DSS, ISO 27001, and sector-specific standards (eg, NHS DSP Toolkit, HIPAA).
Define data retention policies, PIA/DPIA frameworks, and lawful intercept/emergency call handling.
DevOps & Automation
Establish CI/CD pipelines for flows, Lambda, Lex bots, and infrastructure using CloudFormation/Terraform/CDK.
Implement automated testing and version control for safe, repeatable deployments.
Operational Excellence
Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring.
Lead capacity planning, incident management, and continuous improvement initiatives.
Stakeholder Engagement
Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies.
Prepare investment cases, TCO/ROI analyses, and compliance documentation for audits.
Required Qualifications
15+ years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect.
Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations.
Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB.
Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit).
Hands-on experience with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python).
Preferred Qualifications
AWS Solutions Architect - Professional and Amazon Connect specialization.
Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns.
Sector experience in healthcare/public sector or regulated industries.
Familiarity with SIP, telephony routing, and Ofcom regulations.
Success Metrics
Delivery of secure, compliant architecture aligned to global regulatory standards.
Achieve 99.99% availability, measurable improvements in CSAT/NPS, and reduced AHT.
Full migration from Legacy platforms within agreed timelines and governance frameworks.
Compliance & Regulatory AssuranceThis role requires strict adherence to international data protection laws, financial and healthcare compliance mandates, and cloud security best practices. The architect will be accountable for producing audit-ready documentation, risk assessments, and governance artefacts for regulators worldwide.
Amazon Connect Developer - Glasgow/£400 inside IR35 per day/Hybrid
Uniting People
Glasgow
Hybrid
Senior - Leader
£400/day
RECENTLY POSTED
amazon-connect
aws
salesforce
pega
Urgent contract Amazon Connect Developer - Hybrid GlasgowRole OverviewWe are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from Legacy platforms, and aligning technology decisions with global compliance standards.Core ResponsibilitiesSolution Architecture & Design
Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience.
Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization.
Implementation & Migration
Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect.
Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities.
Integration & Ecosystem
Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions.
Build API-driven architectures, event streams, and Real Time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena).
Security, Compliance & Governance
Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity.
Ensure compliance with GDPR/UK GDPR, PCI-DSS, ISO 27001, and sector-specific standards (eg, NHS DSP Toolkit, HIPAA).
Define data retention policies, PIA/DPIA frameworks, and lawful intercept/emergency call handling.
DevOps & Automation
Establish CI/CD pipelines for flows, Lambda, Lex bots, and infrastructure using CloudFormation/Terraform/CDK.
Implement automated testing and version control for safe, repeatable deployments.
Operational Excellence
Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring.
Lead capacity planning, incident management, and continuous improvement initiatives.
Stakeholder Engagement
Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies.
Prepare investment cases, TCO/ROI analyses, and compliance documentation for audits.
Required Qualifications
15+ years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect.
Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations.
Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB.
Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit).
Hands-on experience with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python).
Preferred Qualifications
AWS Solutions Architect - Professional and Amazon Connect specialization.
Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns.
Sector experience in healthcare/public sector or regulated industries.
Familiarity with SIP, telephony routing, and Ofcom regulations.
Success Metrics
Delivery of secure, compliant architecture aligned to global regulatory standards.
Achieve 99.99% availability, measurable improvements in CSAT/NPS, and reduced AHT.
Full migration from Legacy platforms within agreed timelines and governance frameworks.
Compliance & Regulatory AssuranceThis role requires strict adherence to international data protection laws, financial and healthcare compliance mandates, and cloud security best practices. The architect will be accountable for producing audit-ready documentation, risk assessments, and governance artefacts for regulators worldwide.
Salesforce Developer (Vlocity - Energy & Utilities Cloud)
Mason Frank International
Wellington
Fully remote
Mid - Senior
£550/day
RECENTLY POSTED
salesforce
apex
Location: Remote (UK-based) Contract: 6 Months Day Rate: 550 per day (Outside IR35) Start Date: ASAPOverviewI’m currently working with a leading organisation in the Energy & Utilities sector who are looking for an experienced Salesforce Developer to join their growing team on a 6-month contract.This role will play a key part in the ongoing development and optimisation of their Salesforce platform, with a particular focus on Vlocity (Omnistudio) and ideally Energy & Utilities Cloud. The successful candidate will help deliver a number of critical projects as part of a wider digital transformation programme.Key Responsibilities
Develop, configure, and deploy Salesforce solutions using Apex, LWC, Flows, and Omnistudio tools.
Collaborate with architects, analysts, and stakeholders to translate business requirements into scalable technical solutions.
Support system integrations between Salesforce and other enterprise applications.
Maintain and enhance existing functionality while ensuring platform stability and performance.
Follow Salesforce best practices around code quality, version control, and release management.
Experience & Skills RequiredEssential:
Proven experience as a Salesforce Developer in enterprise environments.
Hands-on experience with Vlocity / Omnistudio (DataRaptors, OmniScripts, FlexCards, Integration Procedures).
Strong development experience with Apex, Lightning Web Components (LWC), and Salesforce Flows.
Good understanding of Salesforce architecture, configuration, and security principles.
Lead Solutions Architect
83zero Ltd
London
Hybrid
Senior
£700/day - £800/day
RECENTLY POSTED
linux
windows
aws
window-server
terraform
ansible
+1
Lead Solutions Architect (Managed Services & Technology Operations)Contract: 6 months+ (Outside IR35) Location: Central London (3 days on-site) Day rate: 700- 800 per dayAbout the RoleWe’re partnered with a global technology consultancy that delivers secure, high-performing IT operations and transformation services to enterprise clients across finance, energy, real estate, and shipping.They’re seeking a Lead Solutions Architect - a hybrid role that combines hands-on technical authority with strategic and people leadership.You’ll define the technology roadmap, guide architecture across Azure, AWS, and hybrid environments, and take full accountability for team performance, budgets, vendor relationships, and senior stakeholder engagement.This is an opportunity to shape technology direction and delivery for a growing managed services business - balancing day-to-day technical credibility with longer-term strategic influence.Key Responsibilities
Define and execute the technology strategy and roadmap, aligning architecture with business and client objectives
Lead, coach, and mentor a team of engineers and consultants, fostering collaboration, accountability, and innovation
Provide hands-on architectural oversight across cloud, infrastructure, and security solutions (Azure, AWS, hybrid)
Manage departmental budgets, resource planning, and partner contracts, ensuring commercial efficiency
Build strong, trusted relationships with C-level stakeholders and clients, advising on technology direction and investment
Drive operational excellence, automation, and continuous improvement within managed service delivery
Ensure compliance and security standards are maintained across all technology operations (ISO 27001, GDPR, Cyber Essentials)
What You’ll Bring
Proven experience in a Managed Services Provider or IT consultancy, supporting complex, multi-client environments
Strong hands-on understanding of:
Cloud: Azure and/or AWS (architecture, migration, optimisation)
Infrastructure: Windows Server, Active Directory, DNS/DHCP, Intune, Microsoft 365, and Linux
Networking & Security: Firewalls, VPNs, routing, and endpoint management
Backup & DR: Experience with enterprise backup solutions (e.g., Veeam, Datto) and disaster recovery planning
Automation & Monitoring: Familiar with Terraform, PowerShell, Ansible, and observability tools (Azure Monitor, CloudWatch)
Demonstrable experience managing budgets, vendors, and high-performing technical teams
Excellent stakeholder management and communication skills, able to influence at both technical and executive level
Strong knowledge of ITIL-aligned service delivery, governance, and risk management frameworks
Certifications such as Azure Solutions Architect, AWS Solutions Architect, or ITIL Foundation preferred
Why Join
Outside IR35 contract with autonomy and visibility
A true blend of technical leadership and strategic responsibility
Opportunity to shape the technology strategy of a global managed services organisation
Collaborative, forward-thinking culture focused on innovation and client success
Techno Functional Consultant
Click Digital
Hatfield
Hybrid
Mid - Senior
£800/day
RECENTLY POSTED
odata
xml
We are recruiting for a SAP HCM Techno Functional Consultant for a leading IT service provider based in Hatfield.Job Introduction We are looking for an experienced SAP HCM Techno Functional Consultant with strong Expertise in SAP HCM On-Premises modules (PA, OM, Time and Payroll), Success Factors Employee Central and deep understanding of Integrations from SAP HCM and Success Factors Employee Central to 3rd Party toolsRole and Responsibilities
End to end delivery of Projects starting from requirements gathering, solution design, configuration, testing, and deployment
Collaborate with HR business teams to understand processes, pain points, and requirements.
Conducting workshops, capturing requirements and converting them into Functional specifications which are clear, concise and can be build based on the SAP Best Practices.
Responsible for delivery of Inbound and Outbound Integrations from SAP HCM and Success Factors. Handle integration errors, perform root cause analysis, and implement fixes
Ensure that HR Solutions developed is consistent with the Computacenter Standard Definition and are stable, scalable and secure
Work with developers to ensure technical solutions meet business needs
Recommend and implement process improvements and automation where feasible.
The Ideal Candidate
Certified in SAP HCM and Success Factors modules
Strong Understanding of SAP HCM Modules Like OM, PA, SAP HCM Payroll, SAP Time Management, CATS, Integrations and ability to troubleshoot ABAP programs, user exits, BAdIs, and custom reports related to HCM and EC integration
Multiple Project life cycle experience of Implementation and Rollouts on SAP HCM System and Success Factors modules
Good understanding of HR processes (Employee lifecycle).
Ability to run workshops and write Functional Specs as part of Solution design with Various Aspects of Delivery into consideration
Hands on configuration experience in Gross/Net SAP payroll and Time Management modules
Hands-on experience with SAP ABAP (debugging, enhancements, interfaces).
Strong understanding of HCM data models, replication mechanisms, and HR business processes.
Experience with Web Services (SOAP, OData) and file-based integrations (CSV, XML).
Good Analytical, Communication and inter-personal skills
Strong personal ownership and highly delivery focused
This role is Outside IR35
SAP Consultant
ECS Resource Group Ltd
Not Specified
Hybrid
Mid - Senior
£525/day - £550/day
RECENTLY POSTED
jira
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a SAP Consultant on a contract basis. The successful candidate will be working with a manufacturing end client across various projects.Please note, this role is based on-site 5x days a week in Dumfries. Please only apply if you’re based within a commutable distance of Dumfries or willing to re-locate.Key Responsibilities:
Serve as a senior on-site representative within the project team, collaborating closely with Planning, Procurement, and Production to ensure full operational readiness ahead of SAP go-live.
Lead and mentor local Subject Matter Experts (SMEs) and Power Users across SAP PP/MM/SD modules, covering Production Planning, MRP, Procurement and Order-to-Cash integration processes.
Deliver training, coaching and hands-on guidance to Power Users and End Users to build capability in SAP transaction execution and process comprehension.
Oversee the quality, accuracy, and completeness of Master Data including Materials, Work Centres, BOMs, Routings, Vendors, Info Records, and Source Lists.
Manage and validate User Acceptance Testing (UAT), Day-in-the-Life (DILO), and Cutover activities, ensuring all documentation, issue tracking and defect resolution are handled through Jira and QTest.
Provide ongoing functional support during Hypercare, resolving issues related to production planning, procurement, order management and stock transactions.
Identify areas for process optimisation and improvement, developing actionable recommendations for the central project and global process teams.
Drive cross-functional alignment between Manufacturing, Supply Chain, Procurement, and Finance to maintain a consistent and integrated end-to-end process flow.
Act as the primary on-site advisor on SAP best practices, safeguarding adherence to the global template and promoting standardised business processes.
Key Skills:
Degree in Engineering, Supply Chain Management, Business Administration, or a related discipline (Bachelor’s or Master’s level).
5-8 years of professional experience in Supply Chain, Production Planning, or Procurement within a manufacturing environment.
In-depth knowledge of SAP S/4HANA, ideally gained as a Techno-Functional Consultant or Senior Key User across PP, MM, and SD modules.
Demonstrated success supporting ERP implementations or large-scale digital transformation projects in manufacturing contexts.
Strong grasp of end-to-end Supply Chain operations, from demand and production planning through procurement and customer delivery.
Excellent communication, facilitation, and training abilities, with a talent for simplifying technical SAP concepts into business-relevant terms.
Highly analytical and detail-focused, with a structured approach and strong sense of accountability.
Proven ability to operate effectively within diverse, cross-functional, and multicultural project teams.
Further job details available upon application.ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
ServiceNow Developer (Incremental Change)
ECS Resource Group Ltd
Manchester
Hybrid
Mid - Senior
£475/day - £500/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer on a contract basis.Key Responsibilities:
Design, configure, and implement incremental changes within the ServiceNow platform.
Work across modules such as SPM (Strategic Portfolio Management), IRM (Integrated Risk Management), Health & Safety, and BCM (Business Continuity Management).
Support CSDM (Common Service Data Model) alignment and seamless fault reporting processes.
Collaborate with cross-functional teams to translate requirements into high-quality solutions.
Participate in testing, deployment, and documentation of ServiceNow updates.
Troubleshoot and resolve platform issues quickly and efficiently.
Key Skills:
Proven experience as a ServiceNow Developer, with strong knowledge across core modules.
Ability to verbally communicate effectively and engage with stakeholders.
Experience implementing and customising ServiceNow applications and workflows.
Understanding of SPM, IRM/H&S/BCM, and CSDM principles.
Strong problem-solving skills and willingness to “get stuck in” to resolve issues.
Knowledge of CSM and SPM beneficial.
CTC clearance (or eligibility) is a plus.
Further job details available upon application.ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
ServiceNow Developer (HRSD/Payroll)
ECS Resource Group Ltd
Manchester
Hybrid
Mid - Senior
£475/day - £500/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We’re looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects.Key Responsibilities:
Develop and enhance HRSD modules, with a focus on Payroll workflows and automation.
Configure ServiceNow to streamline HR and payroll processes, ensuring seamless data integration.
Implement and maintain CSDM and other platform-wide best practices.
Work closely with HR and IT stakeholders to capture requirements and deliver effective solutions.
Support testing, deployment, and fault resolution activities.
Contribute to continuous improvement initiatives and system optimisation.
Key Skills:
Solid experience as a ServiceNow Developer, with hands-on HRSD expertise.
Demonstrated ability to implement new functionality and manage incremental changes.
Strong understanding of payroll workflows, employee case management, and HR integrations.
Confident communicator with the ability to work collaboratively across teams.
Familiarity with CSDM, CSM, and SPM is advantageous.
CTC clearance (or eligibility) desirable.
Further job details available upon application.ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

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