• Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope)
• Location: UK-wide
• Working hours: Primarily night shifts

Join our growing dynamic team of ESEL installers!

Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we’ll give you all the training you need to succeed!

If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you.

About the Role

As a retail installer/retail merchandiser, you’ll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience.

What you’ll be doing:

• Travel to retail sites across the UK to install ESEL systems.
• Follow detailed installation plans and scripts for precise setup.
• Conduct site surveys and verify installation accuracy.
• Maintain high standards of quality and compliance throughout the process.
• Represent the company professionally and provide outstanding customer service.

Training

We’ll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed.

What You’ll Need

We’re looking for people who are:

• Passionate about customer service
• Interested in hands-on problem-solving
• Hold a full UK driving licence, have a reliable vehicle and a willingness to travel
• Able to work night shifts and adapt to flexible schedules
• No previous experience is required - just a great attitude and a willingness to learn!

What’s In It for You?

Pay: Up to £200/night (outside IR35 subject to project scope) + travel allowance

Training: Full training and on-boarding provided

Consistent work: Flexible shifts available throughout 2026

Opportunity to work on a high-profile retail technology project.

Ready to Apply?

Apply today and be part of a team that’s transforming the retail experience across the UK!

Adword:

Job title: Implementation Specialist

Location: Maidenhead- 2 days a week for initial 2 months and then remote

Contract Duration: 12 months

2 Stage interview- Final stage onsite interview

Job description:

Are you ready to drive digital transformation in healthcare?

We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact.

What You Will Do:

• Guide the Process: Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup.

• Engage with Customers: Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation.

• Manage the Chaos: Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions.

What You Bring to the Table:

• Essential Tech Skills: You absolutely must have hands-on experience using EMIS Web and SystmOne.

• Relevant Background: You have previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co-ordinator, deployment co-ordinator, implementation analyst, or implementation consultant.

• Top-Notch Communication: You are highly competent in delivering high-quality written communication and are confident presenting and interacting with NHS customers on Teams calls.

• Education: A Bachelor’s degree in a related field.

Bonus Points (Desirable):

• Recognized certifications in project management, such as PRINCE2 or PMP.
• Additional training in digital health technologies or specific NHS systems.

If you are a tech-savvy professional looking to shape the future of primary care IT solutions, we want to hear from you. Apply today at Prasanna com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Merchandiser – Pwllhelli Flexible, part time zero hour contract Pay Rate – £15.00 Per hour (includes Holiday Pay)

Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.

It’s all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

Holiday Pay, Contributory Pension Scheme

Access to our Colleague Assistance Programme and Mental Health Allies

Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

A friendly confident personality with a can do attitude.

Excellent communication skills, high integrity and reliable.

To be located within 15 miles of advertised area.

Ability to work on own initiative and make the right decisions under pressure.

Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our

website !

Peacock Sourcing Limited are currently recruiting for a Marketing Administrator to work for their well-established client based in Southwest London.

In this role you will join a prosperous, growing business that is currently in need of a competent Marketing Administrator to operate their business and help sell their services to new customers in the London area. Our client aims to sell their Handyman services to Businesses & Individuals in need of painting and decorating, carpentry, furniture repair, wood working and other property development services.

This role offers a significant amount of initiative; you can operate as you see fit as long as you continue to bring in business however our client places emphasis on door-to-door sales as this strategy in the area seems to work best.

The ideal candidate should:

• Have previous experience as a Marketing assistant or Marketing Administrator or Salesman or Door to Door Salesman or Email marketer or Sales assistant and or etc.
• Have knowledge of what jobs a handyman can perform Fitting kitchens, painting and decorating, tiling, plastering, carpentry, wood repair, etc.
• Have fantastic in person and phone presentation skills.
• Have excellent communication and organisation skills.
• Be able to keep track of leads and act as an account manager for leads gathered.
• Be able to carry out door to door sales campaigns.
• Be punctual, arrive to work on time.
• Currently live in London and be able to start ASAP.

Working Hours

Mon Fri, Full time hours ( per week)

Pay

This role is minimum wage (£12.21 Per Hour) + Commission

To clarify pay is based on meeting commission targets, if the commission you would make is lower than what your base pay would be, you will be given an advance to cover you for that month.

To claim commission, you must exceed what you would make on base pay.

This will be clarified in detail by the recruiter for full transparency and will be re-confirmed at the interview if the candidate moves forward.

Duties

As a Marketing Administrator you will be expected to: (Please note for below you only have to be able to perform most of these duties, not all) however you must carry out some degree of door-to-door sales.

To generate leads for the business, you can carry out email marketing campaigns to gather leads, assist in the creation of promotional material alongside the manager. (Leaflets, flyers, etc), assist in website design & graphic work alongside the manager to help improve the business marketing campaign and brand image. Keep track of the leads you collect and keep up to date with leads gathered.

Our client is looking for you to bring in new business, you can do this any way you see fit the business director is open to suggestions; initiative is crucial in this role.

Further Information

This contract has an indefinite duration as the business is rapidly expanding and ramping up work over the coming year, it should be noted that the Marketing Administrator role offers significant opportunities for growth inside the business as it expands and gathers more clients.

If you think the role of Marketing Administrator is the right role for you, APPLY NOW and a member of Peacock Sourcing will contact you ASAP to discuss the role in more detail.

If you have any questions or concerns regarding the Marketing Administrator role and want to get in touch, please don t hesitate to call us directly or drop us an email.

Job Title: Marketing Administrator

Job Type: Contract

Contract length: Indefinite Duration

Salary: £12.71 per hour + Commission

Work Location: In person

The Marketing Administrator role currently only has 1 position available

Thank you for taking the time to review role of Marketing Administrator we hope to hear from you soon to discuss this amazing opportunity!

Role: 1st Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer‑focused 1st Line IT Service Desk Engineer to join their Central IT Team. You’ll provide responsive, high‑quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes for the children and young people we support. Key Responsibilities Act as the first point of contact for all IT-related queries across the organisation
Respond to and resolve incidents and service requests, providing timely updates to users
Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager
Accurately log and document incidents, requests, and resolutions
Support users with hardware and software troubleshooting
Configure and maintain user accounts and permissions
Install, set up, and support applications across user devices
Provide printer, laptop, mobile device, and tablet support
Assist with connectivity and hardware across remote sites
Contribute to and maintain internal knowledge base articles
Identify opportunities for process improvements and enhanced efficiency
Engage positively with colleagues across OFG, supporting a collaborative IT culture Experience, Skills & Qualifications Essential Strong customer service skills, with the ability to communicate clearly and professionally
Working knowledge of hardware, software, and operating system support
Ability to diagnose basic technical faults and resolve issues methodically
Ability to prioritise workload, work under pressure, and meet deadlines
Strong organisational skills and attention to detail
Ability to work independently and take ownership of tasks
Excellent interpersonal and problem‑solving skills
Working knowledge of Microsoft applications and service desk systemsDesirable 1-2 years’ experience in a 1st line support or technical service desk role
Experience with Microsoft 365, Active Directory, Azure, or cloud-based solutions
Basic understanding of networking, virtualisation, or IT security
Experience supporting hardware/software across various devices
Familiarity with Jamf or Microsoft Intune
Knowledge of ITIL principles
Working towards or holding a relevant IT qualificationINDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

FTC Business Development Support Executive (12 Months) Daresbury (Hybrid - 3 days in office) 35,000 - 45,000 DOE

Hours: 37.5 hours per week

We are recruiting on behalf of a high-growth, commercially driven organisation seeking a Business Development Support Executive to play a pivotal role in supporting and enabling their sales function.

This is not a traditional administrative role. Instead, you’ll sit at the heart of business development activity ensuring coordination, momentum, and accuracy across a complex commercial pipeline.

This role is central to the success of the commercial team. You will work closely with senior stakeholders, ensuring opportunities are progressed efficiently and nothing slips through the cracks.

You’ll be instrumental in maintaining momentum across deals, supporting strategic growth, and helping the business scale with credibility and precision.

Business Development Support Executive Key Responsibilities:

• Coordinate a high volume of introductory and follow-up meetings

• Manage complex diaries, scheduling, and logistics across stakeholders

• Prepare meeting agendas and ensure materials are ready in advance

• Track actions and drive timely follow-up

• Maintain CRM systems with high accuracy (contacts, stages, notes, next steps)

• Support forecasting and pipeline visibility

• Produce clear, reliable reports for leadership

• Monitor conversion rates and highlight risks or bottlenecks

• Adapt pitch decks and briefing packs for prospective clients

• Ensure materials remain current and aligned with positioning

• Coordinate updates with marketing and leadership teams

• Support proposals and pricing documentation

• Manage post-meeting follow-ups and communications

• Track outstanding actions, approvals, and timelines

• Confidently chase stakeholders where needed

• Support stakeholder mapping and engagement tracking

• Prepare contracts and documentation using templates

• Support procurement processes and liaise with legal/finance teams

• Track signatures and key milestones

• Ensure a smooth handover to delivery teams

Business Development Support Executive Skills:

Essential

• Experience supporting sales, partnerships, or business development teams
• Strong organisational and coordination skills
• Experience using CRM systems
• Excellent attention to detail
• Confident written communication skills
• Ability to work at pace in a dynamic environment

Desirable

• Exposure to contract processes or procurement cycles
• Experience supporting senior stakeholders

Personal Attributes

• Calm, structured, and organised under pressure
• Proactive, able to anticipate issues before they arise
• Commercially aware with a strong sense of ownership
• Confident engaging and following up with senior stakeholders
• Self-starter who takes initiative rather than waiting for direction

Benefits

• 26 days holiday + bank holidays
• Enhanced pension (5% employer contribution)
• Private medical insurance
• Onsite gym facilities
• Free breakfast and lunch provided daily
• Free onsite parking
• Perkbox membership - discounts and wellbeing perks

BH35844

Location: Redditch
Salary: £26,500 - £27,000 per annum
Hours: Monday to Friday 08:00-16:30 About Us:
At Workforce, we are one of the leading recruitment agencies in the West Midlands, providing thousands of skilled workers to over 700 local businesses across a wide range of sectors. As we continue to grow, we are looking for an ambitious Resourcer to join our busy recruitment Desk This is a fantastic opportunity for an individual with a proactive mindset and a passion for recruitment. At Workforce, we value the contribution of every team member and offer an inclusive, collaborative environment designed to foster growth and success. Why Join Us?
We offer a range of benefits to support your personal and professional development:

Birthday Leave Take your birthday off as a paid holiday

Paid Volunteer Day One paid day to volunteer for a charity of your choice.

Holiday Allowance 25 days annual leave plus Bank Holidays, increasing to 28 days after 3 years of service.

Career Development Ongoing training, coaching, and access to certificated qualifications.

Fast Career Progression We are committed to promoting from within.

Performance-Based Bonuses Uncapped commission with clear, margin-based targets.

Salary Reviews Regular salary increases when key objectives are met (every 6 months).

Health and Wellbeing Support Access to a 24/7 GP advice line, travel insurance, and personal accident cover.

Employee Discounts Enjoy discounts on high street retailers and gym memberships.

Mental Health Support Monthly access to mental health first aiders.

Team Building & Social Events Regular social events, including treasure hunts, murder mystery evenings, and seasonal parties.

Key Responsibilities:
As a Resourcer on our recrutiment Desk, your role will involve:
Client and Candidate Liaison: Collaborating with clients to fully understand their requirements and sourcing the best candidates to meet these needs.

Job Advertising & Candidate Sourcing: Writing and placing effective job advertisements, utilizing marketing tools, job boards, and other sourcing methods to attract top talent.

Candidate Relationship Management: Developing and maintaining strong relationships with candidates, ensuring a positive experience throughout the recruitment process.

Candidate Screening & Selection: Qualifying candidates based on their suitability for both current and future vacancies, conducting thorough interviews and reference checks.

Recruitment Process Management: Overseeing the full recruitment process from initial contact through to placement, ensuring seamless communication between clients and candidates

Administrative Duties:

Ensure all recruitment records are maintained in compliance with relevant legislation.

Keep all candidate paperwork and system data up-to-date, including eligibility to work documentation.

Maintain a clear understanding of Workforce s contracts, terms, and conditions, ensuring these are adhered to during the recruitment process.
Key Competencies:
To be successful in this role, you should have:

Excellent communication and interpersonal skills, with the ability to engage candidates and clients effectively.

Strong organizational skills with attention to detail.

A proactive, self-motivated approach to sourcing and recruiting.

Familiarity with recruitment processes and IT systems is advantageous.

Ability to work effectively within a fast-paced, target-driven environment.

How to Apply:
If you re ready to take the next step in your recruitment career with a company that offers growth, support, and development, we want to hear from you. Please send your CV to (url removed), and we will be in touch soon. We look forward to hearing from you!

Multi-Site Recruitment Resourcer

Locations: Winwick, Bolton, Crewe & Townside (with remote working flexibility)

Salary: From £25,500
Hours: Monday to Friday, 10 00 or 09:00 to 17:00

About the Role

Winner Recruitment is looking for a Multi-Site Recruitment Resourcer to support a number of key client sites across Winwick, Bolton, Crewe and Townside.

This role is focused purely on recruitment delivery, compliance, and onboarding, ensuring a consistent pipeline of fully compliant workers ready to meet client demand. You will work both remotely and on-site as required.

Key Responsibilities

• Manage end-to-end recruitment for warehouse and driving roles across multiple sites
• Source, screen and register candidates in line with client requirements
• Maintain a strong and consistent candidate pipeline to meet volume demands
• Ensure all candidates are fully compliant (Right to Work, ID checks, references where applicable)
• Coordinate and deliver inductions and onboarding for new starters
• Prepare and issue registration packs and onboarding documentation
• Maintain accurate records on internal systems (ATS/compliance systems)
• Liaise with clients to understand recruitment needs and volumes
• Ensure all workers are cleared and ready to start assignments on time
• Support with general recruitment administration and candidate communication

Travel & Flexibility

• Travel across Winwick, Bolton, Crewe and Townside as required (typically 2 3 days per week)
• Flexibility to work remotely when appropriate
• Mileage reimbursed outside of primary location

Requirements

• Full UK Driving Licence and access to own vehicle
• Previous experience in recruitment or high-volume hiring
• Strong understanding of compliance and onboarding processes (RTW, ID checks, etc.)
• Excellent organisational and time management skills
• Strong communication and candidate management skills
• Ability to work in a fast-paced, high-volume environment
• Good IT skills (MS Office; ATS experience desirable)
• Proactive and reliable with a strong attention to detail

Senior SEN Education Recruitment Consultant

Full-time Role City of London End of May start!

Salary: 32,000+ Uncapped Commission
OTE: 50,000+ in Year One
Desk: Warm, well-established SEN desk with existing school relationships

About Us

Veritas Education, established in 2015, is a leading education recruitment agency specialising in placing education staff across the UK. We work with over 900 schools and colleges and have a growing team of 30+ consultants.

We are highly regarded for our work within SEN education, building long-standing partnerships with schools through quality service and trust. Due to continued growth, we are looking for an experienced Senior Education Recruitment Consultant to take ownership of a warm, established desk.

Role Overview

As a Senior Education Recruitment Consultant at Veritas Education, you will manage and grow an existing SEN desk with active client relationships and regular bookings.

This role is heavily sales-focused and relationship-led, ideal for a consultant who enjoys autonomy, responsibility, and the opportunity to maximise earnings through performance. You will lead from the front-developing accounts, mentoring where appropriate, and consistently delivering results.

Key Responsibilities

• Warm Desk Management: Take ownership of a well-established SEN desk with live schools and repeat business
• Sales & Business Development: Proactively strengthen existing client relationships while identifying opportunities to grow accounts
• Daily Bookings: Manage and fill last-minute and same-day bookings, particularly for early morning requirements
• Candidate Management: Source, interview, and place high-quality SEN education professionals
• Client Partnerships: Act as a trusted recruitment partner to schools, understanding their staffing challenges and long-term needs
• End-to-End Recruitment: Oversee the full recruitment lifecycle including compliance, contracts, and database management
• Targets & Performance: Consistently meet and exceed revenue and activity targets

Benefits & Working Conditions

• Office Location: 70 Gracechurch Street, City of London, EC3V 0HR
• Working Hours:
  • Mon-Thurs: 7:00am-5:00pm
  • Fri: 7:00am-4:30pm
• School Holidays: Reduced hours (5-hour days - 9am-2pm or 11am-4pm)
• Hybrid Working: Work From Home Wednesdays
• Annual Leave: 28 days (used mainly in school holidays, with 5 days allowance for term time), increasing with service
• Commission: Uncapped commission structure, up to 20%
• Career Progression: Clear pathways to Principal Consultant and Management roles
• Training & Support: Ongoing development with senior leaders and an external recruitment trainer
• Overseas Incentive Trips
• Additional daily time for exercise
• Regular office breakfasts
• Dress-down Fridays
• Monthly socials including meals, theatre trips, and team events
• Supportive culture with decades of combined industry experience

Who We’re Looking For

• Proven experience as an Education Recruitment Consultant (ideally SEN)
• Confident managing a warm, high-performing desk
• Strong billing mindset with a track record of hitting targets
• Excellent relationship-building and communication skills
• Self-motivated, professional, and highly organised
• Desire to progress and take on increased responsibility

APPLICATION REQUIREMENTS FOR VERITAS EDUCATION

• All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy
• Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained
• You must have legal right to work in the UK
• You must be willing to attend a registration interview

Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these.

Disclaimer

‘Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.’

Job Title: Business Development Manager - Apprenticeships and Skills

Location: NSC, London SE1

Salary: £35k + PRP (Performance Related Pay)

Job type: Full time, 1-year Fixed Term One Year (initially)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups.

About the role:

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities:

• To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
• To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
• To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
• To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
• To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
• To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
• Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees’ development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Please click APPLY to be redirected to our website to complete your application.

Candidates with the relevant experience or job titles of: BDM, Recruiter, Sales, Apprenticeships Business Development Manager, Skills Development Manager, Training and Development Business Manager, Workforce Development Manager, may also be considered for this role.

We’re looking for an experienced LILT Consultant / Implementation Specialist to support a growing portfolio of work across government-focused language translation programmes.

This role will suit someone with hands-on experience of LILT implementation, installation and configuration, combined with strong stakeholder skills and the ability to operate in client-facing delivery environments. Demand is growing in this space, and we expect this to be a long-term opportunity with regular on-site time in London.

The role

You’ll support the deployment and configuration of LILT within client environments, helping teams adopt AI-enabled translation capability effectively and securely. The work is likely to involve close collaboration with end clients, internal delivery teams, and operational stakeholders.

Key responsibilities

• Support the installation, setup and configuration of the LILT platform
• Work directly with client stakeholders to understand implementation needs and support adoption
• Act as a client-facing consultant throughout delivery, building strong working relationships
• Help ensure the platform is configured effectively for different language translation use cases
• Support troubleshooting, optimisation and ongoing rollout activity as required
• Work closely with wider delivery and partner teams in a government-facing environment

What we’re looking for

• Experience working with LILT in an implementation, deployment or configuration capacity
• Strong understanding of AI-enabled or technology-led translation services
• Ability to operate in a client-facing role with strong stakeholder management skills
• Experience working across complex delivery environments, ideally with public sector or regulated clients
• Comfortable spending multiple days on site in London
• Eligible and willing to undergo security clearance

Desirable experience

• Experience supporting language services or multilingual operational environments
• Exposure to central government, law enforcement, defence, or wider public sector programmes
• Experience working with sensitive or security-conscious clients

Job title: Key Account Manager - Field Sales

Location: Field based (Requires travel to the Leicestershire based site once or twice a month)

Contract length: 6 months initially

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Key Account Manager to drive profitable Net Sales Value (NSV) growth within their Specialist businesses. This role involves managing all internal and external dimensions of the customer relationship and contributing significantly to the development of long-term customer strategies.

Key Responsibilities:

The Key Account Manager will be responsible for:

• Achieving profitable sales and category growth with assigned priority head office customers
• Creating and executing customer plans that deliver both company and customer objectives, advancing category leadership.
• Building and maintaining strong customer relationships, influencing senior levels at customer head offices to implement solutions that deliver mutually beneficial results. Solutions include (but are not limited to) sales revenue, trade revenue optimisation, customer profitability, category growth, category leadership, product range, new product launches, placement and pricing throughout the chain.
• Ensuring the accurate and timely execution of all agreed-upon customer solutions, including forecasting, detailed follow-through, and efficient trade revenue optimisation within the agreed budget

Knowledge & Experience:

The ideal candidate will possess:

• Experience within the FMCG or similar industry (Food manufacturing/Petcare/Pet Food) is essential to this role
• Sales experience encompassing selling, negotiating and leveraging insights to create customised customer plans that meet/exceed objectives and advance Category Leadership
• Direct and head office customer experience, delivering solutions across product, placement, promotion and/or pricing, with a proven track record of meeting/exceeding sales objectives and establishing effective business relationships with key multi-level decision-makers
• Experience in leveraging Category Leadership fundamentals to drive category growth and the ability to articulate the category story effectively
• Experience in managing budgets and/or trade revenue optimisation, consistently delivering on budget and achieving a strong Return on Investment (ROI)

Employment Advisor Papworth Trust is looking for a compassionate and values-driven Employment Advisor to support people with disabilities or health-related barriers into sustainable employment in this full-time, fixed-term, hybrid role based from our office in Peterborough.

Fantastic company benefits include:

• Competitive Salary:£31,971 per annum
• Holiday: 33 days annual leave including bank holidays
• Pension: enhanced employer contribution

Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups.

About the role:

As an Employment Advisor, you will provide personalised support to individuals with disabilities or health barriers, helping them enter, return to, or stay in employment. This is a full-time role (37.5 hours per week, Monday to Friday) on a fixed-term contract until 31 March 2027, with the potential for extension. The role is hybrid, requiring a mix of office, hub, and home working, with flexibility to travel locally to support participants and attend meetings.

Key Responsibilities:

• Conduct assessments and develop personalised support plans based on participants needs and employment goals.
• Provide one-to-one coaching to build confidence, skills, and readiness for work.
• Connect participants to training, employment opportunities, and support services, working with employers to enable reasonable adjustments.
• Build and maintain relationships with employers to promote inclusive recruitment and workplaces.
• Work collaboratively with health and care providers and other stakeholders to coordinate holistic support.
• Monitor progress, maintain accurate records, and review support plans to improve outcomes.

About you:

As an Employment Advisor, you will share Papworth Trust s values and be committed to equality, inclusion, and social change, with a strong understanding of the social model of disability. You will be empathetic, organised, proactive, and able to build trusted relationships with participants and stakeholders.

You will have experience supporting people with additional needs to access help, support, or employment, strong communication skills, and knowledge of personalised care, coaching, or motivational interviewing approaches. You will understand employment legislation, welfare/benefits, and local or national support services, and be able to manage a varied caseload effectively. Travel to meetings, training, and outreach locations is essential.

A relevant qualification or background in customer service, community engagement, health, social care, or a related field is desirable.

Interviews will be held from 29 April.

Why Papworth Trust:

Papworth Trust is a leading disability charity, working to create a world where disabled people are seen for who they are and can live with equality, choice and independence. Our employment and health programmes play a vital role in supporting people to achieve meaningful work and improved wellbeing.

Additional information: The post is subject to an Enhanced DBS check with Children s Barred List, and candidates must be authorised to work in the UK.

Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible.

If you have the relevant skills and experience for this Employment Advisor role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

No Recruitment agencies please.

This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

• Location - London
• Pay Rate - £300 per day Inside IR35
• Working Model - 3 Days per week

My client who are leaders in their field are looking for a Sales Enablement Specialist who will be responsible for ensuring sales teams are equipped with the training, skills, and tools they need to be successful - from onboarding new hires to delivering ongoing learning that drives performance improvement.

Responsibilities:

• Onboard Sales Hires (30%) Lead and continuously improve onboarding programs for all new sales hires in EMEA. Partner with Sales leaders and stakeholders to plan onboarding schedules and learning paths.
• Call Reviews and Coaching (25%) Regularly listen to sales calls to identify coaching opportunities and skill gaps. Run ongoing call calibration sessions with Sales Managers to ensure consistency in coaching and feedback.
• Sales Skills Development (20%) Design and deliver engaging sales training sessions focused on skills such as prospecting, discovery, value-based conversations, and closing. Reinforce learning through workshops, role plays, and coaching sessions.
• Product Knowledge and Continuous Learning (15%) Work with Product Marketing teams to deliver timely and effective product and feature updates to sales teams. Build learning resources that keep sellers informed and confident in product conversations.
• Admin/Run the Business (10%) Attend regular meetings with key stakeholders and the broader Sales Enablement team. Track and report on enablement activities and seller engagement. Manage your own administrative time and program documentation.

Key Skills:

• 3-5 years of sales enablement experience, with a focus on engaging with diverse client types.
• 3-5 years previous experience in sales.
• Experience selling B2B SaaS or marketing solutions is a plus.
• Proven experience training and developing content to equip sales teams, ideally with a focus on mid-market and enterprise sales skills.
• Experience working with mid-market and enterprise clients/sales demands.
• Demonstrated ability to influence and collaborate with multiple organizational levels.
• Ability to think strategically and balance short-term and long-term goals.
• Proficiency in relevant Sales Enablement and Sales Productivity software and tools.

Shift Pattern: Monday-Friday,40 Hours per week

Location: Hybrid, Barrow Upon Soar, Glenfield, Leicester (LE3), Home based

Salary: Negotiable, dependant on skills and experience

The Role

We are looking for a Recruitment Assistant to provide an end-to-end recruitment service to the business, supporting the Recruiter to advise, assist and manage recruitment needs. Responsible for providing excellent customer service to both internal and external customers offering timely and accurate recruitment support ensuring all tasks are carried out to the highest standards ensuring accuracy of information.

Your main responsibilities will include:

• Manage candidate responses/applications received and ensure candidate applications are processed efficiently.
• Qualify, shortlist and present suitable candidates against defined job vacancies.
• Conduct telephone interviews with candidates to ensure suitability against essential vacancy criteria, whilst delivering a first-class candidate experience.
• Proactive and driven to contact candidates directly about job opportunities.
• Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams.
• Be proactive and committed to building and maintaining strong relationships with both candidates and hiring teams, to instil trust and confidence and ensure a positive experience through the full recruitment process.
• Arrange interviews with hiring managers.
• Arrange candidate interviews which could either be face-to-face or video interviews.
• Conduct right to work checks for potential new hires.
• Support the wider HR team as and when required.

About Us

At Geary s Bakeries, we re on a crusade to make proper bread more accessible to more people. We re passionate about re-imagining the way Great Britain thinks about their everyday loaf. This passion is at the heart of everything we do, and have done, since 1906.

We are born and bread in Leicestershire and proud of our long-standing heritage. Today, we operate from three sites on a 24/7 operation. We re made up of towards 900 people: a friendly, diverse and outgoing team, passionate about making a difference to the bakery industry.

The business has grown rapidly from £5m in annual sales to £125m+ in the last 15 years with strong and consistent profitability. We have an ambition to increase sales to more than £200m+ in the next 3- 5 years. A clear Vision and Strategy has been articulated, and this is being backed with major capital investment and a renewal and upgrading of the people, processes, and systems.

Our brilliant benefits include free delicious bread, BUPA Cashback Plan, Death In Service, a Cycle to Work scheme and a chance to win a £10k worth prizes annually! Plus, if you refer a friend to join our team, you could earn up to £500!

About You

At Geary s, we look for people who show up every day to do their best. We re a passionate, friendly team and look for the same qualities in our new recruits. We firmly believe your attitude and approach is just as important (if not, more so) than the skills and experience on your CV.

What we re looking for:

• Self-motivated, tenacious and resilient
• Driven and determined to achieve targets and objectives
• Attention to detail and accuracy
• Customer focused approach
• Demonstrable questioning and listening skills
• Highly structured and independent
• Happy to work autonomously.
• Approachable and confident to handle sensitive and confidential subjects
• Ability to remain calm and positive under pressure

Skills and Experience

• Fast paced customer service sales experience
• Administration experience within a sales environment
• Recruitment resourcing experience ideally, although not essential
• Experience in FMCG ideally, although not essential

Please submit a CV in application. No agencies.

If you have not heard from us within seven days, unfortunately you have not been successful on this occasion, but we wish you every success in your search for a new position.

All applicants must have the right to work in the UK, at point of interview, and for the tenure of employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK.

Job Title: Sales Representative
Location: Cardiff
Salary: £28,000 £30,000 (Negotiable for the right candidate)
Hours: 8:30am 5:00pm, Monday to Friday (No bank holidays)

The Role:
As an Internal Sales Representative, you will be at the heart of our customer relationships, managing key accounts, and helping to develop new business. You will provide expert guidance on our product range, ensure orders are fulfilled accurately, and contribute to the growth of our company.

Key Responsibilities:

• Act as the first point of contact for trade and commercial customers.

• Develop and maintain strong, lasting relationships with clients.

• Provide professional advice on products, pricing, and availability.

• Resolve customer queries efficiently, maintaining high satisfaction levels.

• Identify and convert new business opportunities within construction, fabrication, and fencing sectors.

• Achieve and exceed agreed sales targets and KPIs.

• Monitor competitor offerings and pricing to maintain a competitive edge.

• Manage customer accounts, quotations, and orders using CRM systems.

• Prepare regular sales performance and pipeline reports.

Skills & Experience Required:

• Previous experience in internal sales, trade counter, or account management within building materials, steel, or construction supply.
• Proven ability to develop and maintain strong customer relationships.
• Confident communicator with excellent telephone and written skills.
• Strong commercial awareness and negotiation skills.
• Highly organised, self-motivated, and able to work independently.
• Proficient in CRM systems, Microsoft Office, and sales reporting tools.

What We Offer:

• Competitive salary with performance-based bonus.
• Modern working environment in a state-of-the-art facility.
• Ongoing training and development opportunities.
• Supportive team culture with opportunities for growth.
• The chance to join an ambitious, expanding business at an exciting stage.

How to Apply:
Please send your CV and a brief covering letter outlining your experience and suitability for the role to (url removed)

Our client a well known engineering company are actively looking to hire a Business Development Manager based from their Grimsby office.

Job Title: Business Development Manager
Location: Grimsby
Salary: Competitive + potential Bonus
Office Based - 5 Days Per Week as Site based

Overview:

Seeking a commercially astute Business Development Manager on behalf of there client to drive sustainable growth across our UK fabrication and site services offering. This role is critical in expanding our customer base, securing long-term agreements, and maximising utilisation of our Grimsby fabrication facilities, while ensuring all work is aligned with Worley s safety, quality, and governance standards.

The Business Development Manager will be responsible for developing and delivering a rolling growth strategy for Fabrication + Site Installation, Operations and Maintenance support services. Working closely with workshop, project, and site teams, the role will ensure that opportunities are converted into profitable, executable work that meets customer delivery expectations.

Key Responsibilities:

Business Growth & Strategy:

• Design, implement, and deliver a measurable business development strategy focused on fabrication, structural steelwork, pipework and E&I services
• Achieve and exceed agreed revenue and margin targets, with accountability for winning and onboarding new customers on a regular basis
• Identify and pursue new fabrication and manufacturing opportunities, frameworks, and long-term service agreements
• Identify emerging markets, customer demand trends, and competitive activity within fabrication, engineering, and industrial services sectors

Client & Account Management:

• Build and maintain strong, long-lasting client relationships, becoming a trusted commercial partner
• Take accountability for key customer accounts, ensuring alignment between client expectations and workshop/site delivery capability
• Work closely with operations and workshop management to ensure seamless handover from bid to fabrication and execution

Commercial, Pricing & Tendering:

• Lead and support ITT, RFQ, and bid submissions, coordinating with engineering, fabrication, and construction teams
• Support pricing strategies that balance competitiveness with workshop capacity, labour, materials, and margin requirements
• Develop and maintain an accurate sales pipeline, forecasts, and reporting for Senior Management

Operational Collaboration:

• Collaborate with fabrication managers, planners, and project teams to align sales activity with available capacity and skillsets
• Promote Worley Field Services ability to support 24/7 manufacturing, breakdown, and emergency response requirements
• Ensure that all new work is assessed for safety, quality, and deliverability before commitment

Leadership, Systems & Governance:

• Support the development of sales and business development capability within the Field Services business
• Ensure all new customers are onboarded in line with Worley systems and governance
• Maintain high standards of compliance, documentation, and CRM discipline
• Actively champion Worley s safety-first culture, ensuring safety considerations are embedded in all commercial decisions

Knowledge, Skills & Experience Required:

Essential:

• Minimum 5+ years experience in Business Development or Sales within fabrication, engineering, construction, industrial services, or manufacturing environments
• Local knowledge and based local to the Grimsby region
• Proven track record of winning new business and achieving sales targets in a technical or operational setting
• Strong understanding of fabrication services, such as pipework, structural steel, welding, or E&I works
• Demonstrated ability to manage the full sales lifecycle, from opportunity identification through to contract award
• Strong commercial and analytical skills with experience supporting pricing, estimating, and tendering activities
• Excellent communication and influencing skills across technical, operational, and senior stakeholder groups
• Self-motivated with the ability to manage a wide geographical area and multiple opportunities simultaneously
• Willingness to travel regularly and at short notice

Desirable:

• Experience selling workshop-based and site-based fabrication services
• Knowledge of shutdowns, maintenance, or turnaround fabrication support
• Previous experience in team leadership or mentoring within sales or commercial functions

Qualifications:

• Degree in Business, Marketing, Engineering, or related discipline (preferred)
• Demonstrable experience in Sales / Business Development within fabrication or industrial services
• Strong attention to detail with a structured, process-driven approach
• High personal commitment to health, safety, and quality

CMA Recruitment Group are looking for someone who is passionate about HR and eager to support a vibrant team in a professional setting. An excellent opportunity has arisen for a dedicated People Assistant to join a dynamic organisation in Havant. This role provides a fantastic platform to develop your HR career, offering flexible working arrangements and a collaborative environment. If you enjoy managing administrative tasks and contributing to positive employee experiences, this could be the perfect role for you!

What will the People Assistant role involve?

• Providing vital administrative support across various HR functions, ensuring smooth daily operations and accurate data management
• Assisting with onboarding, offboarding, and maintaining employee records to support organisational needs
• Facilitating communication within the HR team and managing HR systems with precision
• Supporting initiatives aimed at boosting employee engagement and workplace culture
• Collaborating with team members to deliver excellent HR service and contribute to overall HR objectives

Suitable Candidate for the People Assistant vacancy:

• Experience in HR support or similar administrative roles
• Actively studying towards CIPD level 3 or equivalent advantageous
• Strong organisational skills with keen attention to detail
• Excellent communication skills and the ability to work collaboratively
• Proactive approach with capacity to manage multiple priorities effectively
• Enthusiastic and committed to fostering a positive, inclusive work environment

Additional benefits and information for the role of People Assistant:

• Full time role, with flexible hybrid working
• Generous holiday entitlement and pension plan
• Opportunities for professional growth and progression
• Supportive team culture focused on wellbeing and development
• Immediate start
• Salary dependent on experience

CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Bids & Account Management- Public Sector
Executive-Level Revenue Ownership

• Office attendance minimum 1 day per fortnight (increasing to a maximum of 1 day per week from Spring 2026) Warrington (looking for someone who lives within 2 hours drive from office location)

• Occasional UK travel may be required (expenses paid)

Drive Growth. Win Strategic Work. Shape Market Position.
We are appointing a senior Bid & Sales Leader to take ownership of our public sector revenue growth. This is a high-impact role with direct accountability for pipeline generation, bid conversion, and long-term contract value.
You will operate at executive level, leading complex public sector bids from qualification through to award and mobilisation. Success in this role will be measured by revenue secured, win rates improved, and strategic accounts developed.

What You Will Own

• A qualified public sector pipeline aligned to strategic growth targets
• Submitted tenders into the Government/ Public Sector
• Structured bid/no-bid governance to maximise conversion
• End-to-end leadership of high-value, regulated procurements
• Win strategies aligned to scoring criteria, value for money, and social value
• Pricing discipline in collaboration with commercial leads
• Forecast accuracy and monthly revenue reporting
• Continuous improvement of bid quality and conversion performance

Success Measures

• Increased win rate and revenue secured
• Strong margin performance across awarded contracts
• Growth in framework call-off activity
• Strengthened senior client relationships
• Repeat and follow-on business generated

Your Profile

• Proven track record of winning complex public sector consultancy contracts
• Deep understanding of UK public procurement processes
• Experience leading multi-disciplinary bid teams under tight deadlines
• Strong commercial acumen and pricing awareness
• Credibility with senior stakeholders within contracting authorities

You are commercially ambitious, strategically minded, and motivated by measurable growth outcomes.

If you are steeped in Public Sector and someone who has worked in government would be ideal.

Reward

• 60,000- 65,000 base salary
• Performance bonus up to 35% linked directly to revenue won
• 25 days annual leave (pro rata) + Bank Holidays
• Training allowance, health insurance, and salary sacrifice scheme

Call Emma on (phone number removed) or click apply today . I cannot stress how much of a great opportunity this is and what a fantastic, friendly environment.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Merchandiser – Pwllhelli
Flexible, part time zero hour contract
Pay Rate – £15.00 Per hour (includes Holiday Pay)                                                                      Plus: Mileage and Travel Time Paid (excluding first and last 10min/8miles from home)

Plus: Location Allowance if applicable

Full UK Driving licence plus use of vehicle required.

We offer an average of 5-20 hours per week (not guaranteed)

With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.  It’s all thanks to the colleagues behind our nightly miracles. We know the future holds 
incredible opportunities - for our customers, our business, and your career.

About the role:

As an Instore Merchandiser, you’ll bring products to life out in the world on the shop floor. You’ll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You’ll take pride in first-class standards, creating and maintaining 
visually impactful displays, and building strong relationships with store colleagues and managers. You’ll be the person who 
keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You’ll take charge of your own 
cost-effective journey plan and make every visit count. If you’re someone who thrives on autonomy and loves to engage with 
others, this role is for you. Click on the link below to read the full job description.

What we can offer you

As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you:

• Holiday Pay, Contributory Pension Scheme
• Access to our Colleague Assistance Programme and Mental Health Allies
• Share save scheme and more!

About you

Previous Merchandising experience would be advantageous but not mandatory. However, you will need:

• A friendly confident personality with a can do attitude.
• Excellent communication skills, high integrity and reliable.
• To be located within 15 miles of advertised area.
• Ability to work on own initiative and make the right decisions under pressure.
• Full commitment to providing excellent customer service.

Please note: you must have the right to work in the UK to be considered for this position.

Whether you’re looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you.

Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website!

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements