Role: 2D/3D Animator & Motion Designer Location: North Nottingham - Office based Salary: Competitive day rate
About the role:
We are recruting a fast-growing multi-channel marketing agency based in North Nottingham, producing creative content across digital, broadcast, social and experiential channels. We are looking for a talented animator and motion designer to join us on a contract basis.
This is a fully office-based role. You will be embedded in a collaborative creative team, working day-to-day alongside art directors, producers and strategists. We value people who thrive in person -iterating quickly, sharing ideas freely, and delivering polished work together. The right candidate brings genuine craft to every frame, from a storyboard sketch through to final composite.
Key responsibilities:
Skills and experience required
Essential:
Desirable:
Software
Candidates should have working knowledge of some or all of the following: After Effects, Premiere Pro, Photoshop, Illustrator, Adobe Animate, ToonBoom Harmony, Blender, Maya, Cinema 4D, 3DS Max, Sketchup, Unreal Engine, Twinmotion, V-Ray, Keyshot.
What we offer
Location
This is a fully office-based role located in North Nottingham. Candidates should be based within commuting distance or willing to relocate.
How to apply
Please apply with your up-to-date CV and a link to your portfolio or showreel
Franchised Motor Dealership - Wigan Our client, a fantastic employer with a great reputation, is looking to recruit a New and Used Car Sales Executive for their franchised dealership in the Wigan area. As a Sales Executive: You will look forward to interacting with customers in the showroom and deliver a great customer experience, ensuring that their needs are understood. You will make recommendations on products that meet their requirements and guide them through the sales process, providing advice and assistance with any queries they may have. Sales Executives work a variety of flexible patterns which can typically include weekends to ensure they provide their customers with the highest possible levels of service. About you: They want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by the brand to support your career. You will take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. Salary: 25k Basic 45k OTE Alternate weekends Company Car Interested? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
SF Partners are supporting a purpose-led organisation in recruiting a Fundraising and Events Manager for 3-6 months. This is an exciting opportunity to work for a meaningful organisation and to feel like you are contributing to a great cause.
Working pattern: full time hybrid
Salary: up to £36,000
Responsibilities will include:
Leading the strategy, development and delivery of our fundraising events and challenge portfolio.
Line-manage Events Managers, including performance management, professional
development, and effective workload planning.
Driving income, supporter recruitment and retention while managing event budgets and performance.
Managing and developing the Events team to deliver high-quality, impactful events.
Creating outstanding supporter experiences in partnership with colleagues across fundraising and marketing.
Working with suppliers and partners to deliver safe, well-run and engaging events.
Ensuring all events meet regulatory, safeguarding and health & safety requirements.
What We’re Looking For:
Experience delivering successful fundraising or challenge events.
Experience leading teams to achieve income targets and KPIs.
Organised, data-driven and able to think strategically while delivering operationally.
Collaborative, with a genuine passion for the Service.
A flexible approach to allow adaptability to the changing needs of the organisation.
Spirehouse are currently recruiting for a Regional HR Business Partner on behalf of a Public Sector organisation in Essex.
About the role
The role involves managing and developing an effective HR Service to multiple sites throughout the region, providing advice and guidance to key stakeholders and managing a team.
The successful candidate will have experience handling complex ER Casework, assisting with change management programmes including restructures & TUPE.
Line management responsibility of 6 staff members.
Responsibilities
Salary and benefits
Please apply for this role online or contact Jack Sharpe at Spirehouse for a confidential discussion.
(phone number removed)
(phone number removed)
Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Job Title: Artworker
Location: Hoddesdon (on-site)
Salary: £33,000 £35,000 (depending on experience)
Working Hours: 8:30am 5:00pm
Job Overview
We re looking for a detail-driven and technically skilled Artworker to join a collaborative creative team. This is a hands-on role where you ll play a key part in bringing packaging designs to life ensuring every file is accurate, consistent, and ready for production. If you enjoy working in a fast-paced environment, solving technical challenges, and seeing your work out in the real world, this could be a great fit.
Key Responsibilities
Required Skills & Experience
Desirable Skills
Benefits
Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Part Time - 4 days (29 hours)
Are you looking to broaden your skills, experience and career within recruitment? If so, we have an excellent opportunity for a Recruitment Lead to join us and ensure we have a robust recruitment plan to consistently meet our objectives. We are seeking someone with the skills and behaviours to attract and secure top talent line with our values. You will be responsible for managing our recruitment process including:
You will be an energetic and experienced recruiter with a strong track record of leading and developing first class recruitment services within a high-volume business environment. This includes varied experience of job markets, with the ability to prioritise effectively according to urgency or sensitivity of enquiries. Tenacious and confident, you will be able to effectively manage the recruitment cycle for a broad range of business vacancies, including direct sourcing of candidates for a range of positions, from executive level hires to entry level trainees.
You will be highly effective in building relationships with multiple internal and external stakeholders, including recruitment agencies, to assist with the timely identification of suitable candidates for roles and will lead the recruitment team to be outcomes and solution focused, creating engaging job adverts and posting to relevant websites and social media platforms.
An ambassador for RBH, you will lead on creative ways reach a broad range of candidate pools, including networking and recruitment events to drive attraction and retention across the business.
Associate Recruitment Consultant - Belfast City Centre
Reperio Human Capital is a leading IT recruitment consultancy specialising in the Irish and US technology markets, with offices in Belfast, Dublin, and Tampa. We’re growing our Belfast team and are looking for ambitious, driven individuals to start a career in recruitment.
This is a sales-focused role suited to someone confident, competitive, and motivated by performance and earning potential.
What you’ll do
Training & Progression
Benefits & Incentives
What we’re looking for
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Our client, an award-winning dealer group with multiple franchise-approved sites across the South Wales region, is seeking an experienced Used Car Sales Executive to join their busy dealership in Treforest.
This is an excellent opportunity for a Car Sales Executive to develop their career within a dynamic and reputable business that values excellence and rewarding performance.
Benefits:
Duties as a Car Sales Executive:
Requirements:
If you are a motivated Used Car Sales Executive seeking a rewarding position within a successful dealership, this opportunity offers fantastic financial prospects and career development.
Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforest and Rhondda Cynon Taf, today to discover more about this fantastic Used Car Sales Executive Vacancy.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don’t settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Location: Hybrid - Can be worked from our London, Birmingham or Leicester office
Salary: Competitive + benefits!
Contract Type: Full Time, Permanent
What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You
This is a role for someone who likes to be close to the business.
You ll be part of Wilmington plc, but fully embedded in Mercia Group (part of the Wilmington plc) working alongside its leadership team, getting under the skin of its markets, and taking clear ownership of how marketing supports growth.
You ll be Mercia s marketing lead and point of contact: setting direction, shaping priorities, and making sure the right support from our central marketing teams is focused on what matters most to the business.
If you enjoy taking ownership, building strong partnerships, and having real influence over how a business goes to market, we d love to hear from you!
Please note: To complete your application, you will be redirected to Wilmington plc s career site.
At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !
As our Head of Marketing, you ll lead marketing for Mercia Group, taking clear ownership of how marketing supports its commercial goals.
You ll be the only marketer embedded in the business, shaping strategy, setting priorities, and turning business objectives into focused marketing plans.
By bringing strong commercial insight and clear direction, you ll help our central marketing teams deliver work that really supports Mercia s growth.
You’ll be responsible for:
• Translating Mercia’s objectives and growth ambitions into actionable marketing strategy and quarterly plans, with accountability for pipeline contribution, marketing ROI, and ongoing competitive analysis (including market positioning and win/loss patterns).
• Identifying, quantifying, and building business cases for growth opportunities across new geographies, product launches (GTM), market expansion, customer segments, revenue streams, and marketing investment.
• Partnering closely with Mercia’s Managing Director, Sales, Product, Operations, and leadership teams to align priorities, review performance, understand customer and market dynamics, and uncover upsell and cross-sell opportunities.
• Owning marketing engagement with strategic professional body partners, aligning joint objectives, commercial priorities, and shared reporting requirements.
• Completing detailed, insight-led campaign planning briefs for central marketing teams, including commercial objectives, target personas, key messages, competitive positioning, success metrics, and channel strategy.
• Working closely with the Director of Demand and Director of Content to ensure campaign strategy aligns with execution capabilities, best practices, and business priorities.
• Tracking and analysing marketing performance using Mercia s dashboard, monitoring pipeline contribution, conversion rates, campaign ROI, cost per lead/opportunity, and competitor marketing activity.
• Translating performance data into commercial insights, optimisation priorities, and actionable recommendations for central delivery teams.
• Participating in quarterly website and digital journey reviews, identifying friction points, conversion barriers, and content gaps, and working with Web and Operations teams to prioritise improvements based on commercial impact.
• Ensuring Mercia s digital customer journey, messaging, and positioning consistently reflect business priorities and competitive differentiation.
What is the Best Thing About This Role
You’ll get real ownership and visibility. You ll be the marketing lead for Mercia Group, working closely with its leadership team and having a genuine say in where the business focuses its effort.
There s a lot of freedom to shape the agenda, set priorities, and focus marketing on the areas that will make the biggest difference.
You ll also have the backing of Wilmington s central marketing teams, so while you re the only marketer in the business, you re never working alone. You get the best of both worlds: autonomy within the BU, plus access to specialist skills and support when you need them.
What is the Most Challenging Thing About This Role
This isn t a role with a team to lead or direct control over resources.
You ll need to work with central marketing teams, who support several business units, and help them understand why Mercia s priorities matter right now. That means being clear, persuasive and comfortable making trade-offs.
To be successful in this role, you must have:
• A strong background in B2B marketing with a demonstrable commercial track record, including measurable pipeline growth, ROI contribution, and experience translating business objectives into marketing strategy.
• Proven experience in demand generation, content marketing, campaign measurement, marketing technology, performance analytics, and briefing/managing agency or internal teams.
• Strong commercial acumen, including the ability to build business cases, justify marketing investment, understand sales processes, customer buying journeys, revenue models, and quantify market opportunities.
• Strategic thinking capability, with experience in competitive analysis, market intelligence, identifying growth opportunities (geographic, product, or segment), and translating win/loss and performance insights into action.
• Excellent stakeholder management skills, with a proven ability to influence and partner with senior leaders and cross-functional teams (Sales, Product, Operations) without direct authority.
• Strong communication and briefing skills, able to distil complexity into clear, focused direction and priorities.
• Comfort operating as a solo marketer embedded within a business unit, while effectively leveraging central marketing resources, managing ambiguity, and balancing competing priorities.
We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.
About us
Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors.
Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs.
Join us and do Work That Means Something
At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.
When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.
Whether you’re just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning.
Join us and make a real difference. Click on APPLY today!
About the role
We are looking for a high-performing, highly driven, and self-managed Content & Social Media Marketing Manager to take our digital presence to the next level. If you view social media as a place to post nice pictures and count “followers,” this role is not for you. We don’t care about vanity metrics. We care about ROI. This is the ultimate opportunity for a proactive digital leader particularly one currently thriving (but perhaps burning out) in an agency environment to transition in-house. You will deeply understand our commercial vision, mission, and objectives and build a highly calibrated digital engine capable of driving multi-million-pound occupancy revenue across 40+ business units.
Reports to: Head of Marketing
Key duties and responsibilities The Challenge: Reporting directly to the Head of Marketing, you will be the ultimate architect of our social media strategy across two rapidly growing divisions: Kingsley Healthcare (Residential Care) and Kingsley Homecare (Domiciliary Care).
Skills and attributes
Who You Are:
What will you gain? The Kingsley Package:
Supplementary information
How to Apply (Strict Requirement) : We are hiring a commercial strategist. To apply, you must submit your CV alongside a Cover Letter or Portfolio Link that explicitly details a recent social media strategy or campaign you designed, the tools you used to track it, and the exact commercial ROI/leads it generated. (Applications without evidence of commercial ROI will not be considered).
Leading Manufacturing business requires a Marketing Executive to undertake responsibilities such as Social Media content, website updates, attending trade shows, undertaking market research and some administrative duties. Ideally you will have a qualification in marketing and keen to develop your career in the sector. You must be competent in using content management systems and be competent in originating copy. As the location is a little remote you will need your own transport, once trained and up to speed there is the opportunity to work from home 3 days a week There is fantastic growth in the business leading to some great career progression opportunities. JAB Group has been established 36yrs and we specialise solely in recruiting sales professional at all levels exclusively within the Building Industry. Our clients are building product manufacturers, specialist distributors, merchants and contractors. Positions include - External Sales, Internal Sales, Field Sales, Specification Sales, Branch Managers, Assistant Branch Managers, Sales Management, National Sales Managers, Key Account Managers, National Account Executives, Sales Directors, Marketing, Export Sales Managers and more. For more information on JAB and our nationwide sales opportunities please visit our website
Inspire Resourcing are currently recruiting an Internal Sales Rep on behalf of our client in Sutton in Ashfield.
Key responsibilities:
Requirements
Hydraquip is the UK s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
Role and Responsibilities:
In this role, you will take ownership of end?to?end digital marketing campaigns, from insight and planning through to execution, optimisation, and reporting. You ll build campaigns that support Hydraquip s growth objectives, working closely with sales and operational teams to ensure digital activity converts into meaningful leads and opportunities.
Key responsibilities include:
What we re looking for
Essential experience
Desirable experience
If you re looking for a company that values good work and invests in its employees, apply now.
Are you looking for a role that will be the start of a long-term career with a great company?
Field Sales for an exciting fashion brand
The Role: Designer eye wear sales into opticians and retailers across a very lucrative territory in the South East
You will be responsible for nurturing the existing accounts and opening new ones, maximising the spend and increasing the product lines sold. Presentations to clients and negotiations about promotions and positioning within the retail environment will be key. Attendance at London Fashion Week and exhibitions around the country will also be integral to your success.
The Candidate: will have a passion for sales and a drive to do well and prove themselves. Will have some commercial experience either in retail, internal or external sales. Will be presentable and engaging; a good relationship builder with the edge to close the deal.
A well known company within the optical market. This is a growing company that is looking for ambitious, career driven candidates! The business offers superb opportunities for long term tenures and will develop less experienced sales people.
The Package:
28,000- 36,000 basic
10,000 OTE (on top)
Company Car or Allowance
Pension
25 Days Holiday
Full training
Personal Development Plan
Leicester
35,000- 40,000 + car allowance & benefits
The Company:
Our client is a well-established organisation with a strong reputation and ambitious plans for growth. Operating within a dynamic and customer-focused environment, they are looking to strengthen their team with an individual who can drive both new business and account development.
Role & Responsibilities of the Client Growth Manager:
About You as the Client Growth Manager:
Additional Benefits:
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
We look forward to hearing from you.
Regional Sales Advisor 12 Month Fixed Term Contract
Field-Based (North East London), with occasional UK-wide travel across the South (up to 3 consecutive weeks, Monday Friday)
Join a global organisation operating in over 130 countries, renowned for investing in its people, developing high-performing sales talent, and delivering strong brand growth across international markets.
This is a field-based role centred around North East London, with occasional UK-wide coverage across the South. You ll be on the ground with retail partners, driving visibility, availability, and sales performance for leading brands.
What you ll be doing
What s on offer
What we re looking for
Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer.
Cameo is delighted to be recruiting for a Head of Retail Marketing to join a highly successful and well-established business. This is a fantastic opportunity for an experienced marketing leader to shape and deliver a best-in-class retail marketing strategy across a multi-channel environment. This is a full time position, for a 12 month fixed term contract (maternity cover), based in Banbury (hybrid working).
As Head of Retail Marketing, you will lead the development and delivery of the UK retail marketing strategy, translating category plans into impactful, customer-focused campaigns across the full consumer journey.
You’ll work closely with senior stakeholders across sales, product, and leadership teams, while managing agency relationships and overseeing the execution of campaigns across digital, social, PR, and in-store channels.
This is a strategic and hands-on leadership role, with responsibility for team management, budget ownership, and driving performance through insight-led marketing.
As Head of Retail Marketing, you will be responsible for:
As Head of Retail Marketing, you must be/have:
What’s in it for you?
Salary: 60,000- 67,500 DOE, 26 days holiday, holiday purchase scheme, employee discounts, company profit share, pension, life insurance, company sick pay and much more!
If you’re a driven and experienced marketing leader looking for your next challenge, Hannah would love to hear from you.
Are you an intelligent and articulate Recruitment Resourcer with excellent communication skills? Are you looking to get into a company that prides itself on its values and culture? Do you have a hunger to resource quality candidates for great jobs and have a winning mentality to deliver results as a Resourcer? If yes, read on!
Beautiful Recruitment is an Executive Search firm operating in science, technology, engineering and manufacturing (STEM) recruitment. We pride ourselves on our values of diligence, honesty, and our entrepreneurial nature, constantly staying ahead of the competition. Based in the beautiful spa town of Harrogate, we work in the UK and internationally, recruiting for permanent roles from professional, technical recruitment to board level appointments, to search for the best available talent.
The Role of a Resource Consultant is heavily telephone and database-driven and will consist of sourcing candidates for specific roles.
£Competitive Basic Salary per annum DOE + uncapped commission scheme + free gym membership + day off for your birthday + social working environment + ongoing in-house training with expert recruiters + free daily breakfast, fresh fruit + continental teas and coffees + excellent company benefits
(Based Harrogate Town Centre HG1 1EP Monday-Friday)
Typically, you will be carrying out these types of duties every day:
Would you like a truly rewarding HR Manager role in a beautiful location in Margate? Are you happy with a role with HR, compliance and some recruitment? Are you happy to roll your sleeves up and get stuck into bringing this organisations HR processes up to date? Would you like study support for your CIPD and to develop within an evolving and collaborative environment? Reporting to Head of Finance and Operations, this full time role will work closely with the senior leadership team delivering robust and effective HR, compliance, payroll and recruitment. This a stand alone role, however, you will also have significant support from a wider group HR function. In this role you will be monitoring compliance around safer recruitment, so some experience in this, or a strong interest is required. You will be implimenting, updating and maintaining processess and procedures in line with governement policy and compliance. This is a multifaceted role will have fluctuations in workloads (with a particualrly busy period to begin with) and responsibilities due to the nature of the organisation, so you can expect no two days to be the same! To be considered for this rewarding and exciting position you will be an ambitious and driven individual with high empathy, intuition and a robust undertanding of recent HR legislation. You will be an HR professional who is committed to delivering an outstanding quality of work. You will be able to flex between responsibilities and duties easily whilst retaining focus and a sense of calm. It is essential that you have a desire to grow and develop the role and want to play your part in making the organisation as efficient and positive as possible. This is a full time, mostly office-based role with some flexible hours and excellent benefits including study support to enhance your CIPD, free breakfast and lunch, a generous holiday allowance and a wider network of support. The role is working across two sites so access to a vehicle is required to be considered for this role. Full job descriptions are available to candidates after an initial screening. Amida is an equal opportunities recruitment agency, and we will consider candidates from all background and demographics.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We have an exciting opportunity for a creative, experienced Brand Manager to join our award-winning team at Florette in Lichfield on the next stage of our brand journey. You will work with our Head of Category & Marketing to lead marketing initiatives aligned to our new Florette brand strategy that strengthens our brand engagement. You will help lead the execution of integrated marketing strategies, ensuring strong brand presence in-store and online
Working hours: 37.5, M-F
Main Responsibilities
Skills and Experience Required
Competitive, plus annual bonus and a range of employee benefits you d expect from a market leading business, including:
About Us
Florette is one of three UK food manufacturing sites within Agrial Fresh Produce Ltd, which is an autonomous part of the larger 17,500 employee strong French co-operative group, Agrial.
The business operates mainly under it’s recognisable Florette salad brand and we are one of the UK s leading producers in the industry. Under the well-known Florette brand, our site processes and distributes pre-packed, ready to eat, fresh salad bags and bowls to some of the UK’s most well-known supermarkets and retailers, as well as your favourite restaurants and fast food vendors. In total, we sell on average around 600,000kg of products every week - an unbe-leaf-able amount!
Agrial has operations across 11 countries, with 100 industrial sites, and a 2024 turnover of €7.1bn across 5 food divisions which comprise of Beverage, Dairy, Meat, Fresh Produce & Agricultural operations; it s not just about lettuce! As well as 2 factories we also have a farming operation Agrial Fresh Farms. All UK sites operate under the name of Agrial Fresh Produce Limited and fall under Agrial’s vegetable division. We have a recipe for success through our EPIC values and working together as one team.
Next Steps
It s an exciting time to join our business as we look for new starters to join us to innovate in everything we do! We re looking for positive and driven people to join our professional team. If you have the skills or experience we are looking for, and want a fresh challenge we would love for you to join us on our journey!
Agrial Fresh Produce reserve the right to close this vacancy once we have received sufficient applications. Therefore, if you are interested, please submit your application as early as possible.
VISA Sponsorship: This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship, either now or in the future. Applicants must be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship.
Agrial Fresh Produce Ltd is an Equal Opportunities employer. In addition, as part of Responsible Recruitment, Agrial Fresh Produce Ltd believes in the Employer Pay Principle. No worker should pay for a job the costs of recruitment should be borne not by the worker but by the employer.
We are committed to supporting the mental health and wellbeing of all of our staff. That s why we ve taken the Mental Health at Work Commitment and are currently delivering a programme of activities to ensure that everyone can have open and honest conversations about their wellbeing in the workplace and feel supported. We encourage applications from persons with experience of poor mental health and are committed to supporting our employees to fulfil their potential and perform at their best in work.
Contact Centre Senior Manager
Salary: £53,451 - £57,186
Contract: Permanent, full time
Location: West Yorkshire Police
Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment?
This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications.
As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies.
This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment.
Role and Responsibilities
As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate.
Key Duties:
• Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values
• Manage staff performance, attendance and wellbeing in line with policies and procedures.
• Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment
• Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches
• Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working
• Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery
• Provide clear, ethical operational advice to internal and external stakeholders.
• Support budget management, including funding negotiations, contract oversight and efficient resource use
• Develop staff capability through targeted support, skills development and behavioural guidance
• Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation
Expectations
To succeed in this role, you will be expected to:
• Communicate effectively with staff, partner agencies and senior stakeholders
• Demonstrate strong leadership, analytical and decision making skills
• Apply operational knowledge to support service delivery improvements
• Work confidently with policies, risk management processes and operational planning
• Manage high pressure workloads and make timely, informed decisions
• Maintain a flexible and adaptive approach within a demanding environment
• Operate collaboratively across districts and specialist departments
Essential Criteria
• Proven senior managerial experience in a large commercial or public sector call centre environment
• Strong written, verbal and interpersonal communication skills
• Strong analytical, leadership and innovation capabilities
• Experience of change management
• Knowledge of financial and budgetary principles
• Experience working within a Contact Centre environment
• Ability to share managerial responsibility for approximately 650 staff
• Ability to analyse information and produce detailed reports
• Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies
• Basic understanding of budgeting, financial systems and contract management
• IOSH Managing Safely (or equivalent)
• Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings
Benefits
West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include:
• Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation)
• Office based SLT across the force as required
• Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme
• Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee)
• Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives
• Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent)
• Opportunities for career development and training
• Supportive HR policies, including maternity, paternity and other family-friendly provisions
• A meaningful career with a clear sense of purpose supporting policing services that protect communities
• Option to sign up to our Cycle to work scheme (eligibility-dependent)
This post will close at 23:55 hours on 9th May 2026
How to Apply
Join us in leading a vital operational function that supports communities across West Yorkshire
The vacancy will close on 09/05/2026 at 23:55 hours.
The successful candidate will be subject to personal and financial vetting checks prior to appointment.